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Thread Statistics | Show CCP posts - 30 post(s) |
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CCP Phantom
C C P C C P Alliance
7237
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Posted - 2016.11.15 10:15:07 -
[1] - Quote
The huge expansion EVE Online: Ascension has been deployed on November 15 during an extended downtime. To report issues with the expansion on PC, please post in this thread.
If your email address is unverified, you need to verify your email before you can play!
WIth EVE Online: Ascension we get free access to EVE Online with the Clone States mechanics, new structures in form of Engineering Complexes to catapult industry game play to a new level, a full revamp of fleet boost mechanics, new mining boost mechanics, a fantastic new fitting simulation, revamp of the Rorqual, phenomena generators for Titans, mining NPCs, a completely overhauled new player experience "Inception", amazing graphic overhauls and a lot more!
This expansion is massive
The full details of all changes and improvements are available in the patch notes.
For general discussion and feedback please use the thread EVE Online: Ascension - General feedback (PC). For Mac users, please use the thread EVE Online: Ascension - Mac feedback and issues.
CCP Phantom - Senior Community Developer
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CCP Phantom
C C P C C P Alliance
7237
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Posted - 2016.11.15 10:17:35 -
[2] - Quote
== Known issues ==
Audio
- Various inconsistencies with Inception NPE voiceover and text
Gameplay
- Lapsing to Alpha state removes any active boosters on characters of lapsed accounts
- If a recently occupied ship is destroyed, and no session change occurs, character can lose connection to active scanning probes from current ship
- Inception NPE progression is blocked if the Corvette is destroyed after redeeming the gift ship
- Overview highlight missing from Info Shard in Inception NPE
- Beacons for command nodes do not disappear following successful entosis link
Graphics
- Zealot engine displays missing/inappropriate texture
- 3D preview model for simulated ship does not display in default position if position was altered in previous simulation
- Small geometry gap on the Moa and Eagle
UI
- Existing Fleet Boost certificates do not reflect Command Burst changes
- Long dialogue text boxes appear cut off in lowest resolution in Gallente Inception NPE
- ISK reward obscures the "?"-button in Inception NPE info panel
- It is possible to drag Aura and Fleet Commander Inception NPE windows outside the screen, resize needed to make them reappear
- Two miscellaneous notifications are missing labels
- Clone Bay window does not update immediately for Alpha characters after training the Infomorph Psychology skill
- Various typos and grammar inconsistencies in the Inception NPE
- Pop up notification does not display when alliance application accepted
- Contextual Menu for Cosmic Anomalies is inconsistent between the list of scan results in Probe Scanner and Solar System map windows
- The description for the 'Excavator' mining drones contains an unnecessary space
- The Sunesis destroyer show info window does not contain a Mastery tab
- Drone checkboxes appear clickable when bandwidth would be exceeded by activating more drones in fitting simulation
- Fitting Window does not update the align time when being boosted by the "Evasive Maneuvers" fleet burst
- Long item names are difficult to see in the fitting browser in fitting simulator
- Exhumer class ships expel fire in the preview hologram in the fitting simulator
CCP Phantom - Senior Community Developer
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Hulk Miner
Absolute Massive Destruction Test Alliance Please Ignore
69
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Posted - 2016.11.15 12:55:36 -
[3] - Quote
So I had 9 days 4 hours left for a small gunnery spec to level 5, after the patch this has increased to 10 days 2 hours.
Why has this training time increased 1 day 2 hours!!!!!!!!! |
Xhat WaySeeker
Deep Core Mining Inc. Caldari State
0
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Posted - 2016.11.15 12:56:37 -
[4] - Quote
I'm in Omega State and active Cerebral Accelerator Booster has disappeared |
Tyfanna
Pandemic Horde Inc. Pandemic Horde
1
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Posted - 2016.11.15 12:57:01 -
[5] - Quote
Can't log in with ANY of my accounts... says "authentication token ran out. pls try again" ....awesome...really awesome |
Gallente Citizen 1454094915
Federal Navy Academy Gallente Federation
0
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Posted - 2016.11.15 12:58:13 -
[6] - Quote
Its not possible to log into my Accounts. Verification was don long ago. The 2 Step Verification with this funny codes was disabled but he still asked me for one. Did that too. After this he said to me my Token is not longer active is should relog. Did that like 10 times now... ITs not possible to log in. Fix this pls. Ty!
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CCP Falcon
13308
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Posted - 2016.11.15 12:59:58 -
[7] - Quote
Tyfanna wrote:Can't log in with ANY of my accounts... says "authentication token ran out. pls try again" ....awesome...really awesome
Take a look at the important deployment information in this news item.
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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Florian Kuehne
Tech3 Company
24
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Posted - 2016.11.15 13:00:09 -
[8] - Quote
I am unable to login with alpha and omega clones. Authentication token expired or something. 2-way factor authentification is enabled for all accounts but in the accountsettings its deactivated. |
Kroaky Oke
Old Spot PissPots Inc
7
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Posted - 2016.11.15 13:01:47 -
[9] - Quote
im in game but lost my biography on all accounts ..... NOT HAPPY !!! |
Tareel Jax
Nameless.
15
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Posted - 2016.11.15 13:02:07 -
[10] - Quote
Personal bio is gone |
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Tyfanna
Pandemic Horde Inc. Pandemic Horde
1
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Posted - 2016.11.15 13:03:02 -
[11] - Quote
CCP Falcon wrote:Tyfanna wrote:Can't log in with ANY of my accounts... says "authentication token ran out. pls try again" ....awesome...really awesome Take a look at the important deployment information in this news item. maybe look in your unpolished patch instead giving none working advice? all emails been verified (again...), 2 way auth was done on all accounts...so yea...prolly my fault right? |
Xhat WaySeeker
Deep Core Mining Inc. Caldari State
0
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Posted - 2016.11.15 13:04:30 -
[12] - Quote
Not sure if it was intended but we cannot see the current SP / Total SP on each skill popup |
Salpun
Global Telstar Federation Offices Masters of Flying Objects
842
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Posted - 2016.11.15 13:05:49 -
[13] - Quote
Character render in Character sheet not rendering.
If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide
See you around the universe.
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CCP Falcon
13308
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Posted - 2016.11.15 13:06:36 -
[14] - Quote
Florian Kuehne wrote:I am unable to login with alpha and omega clones. Authentication token expired or something. 2-way factor authentification is enabled for all accounts but in the accountsettings its deactivated.
Check the email address associated with your account, and take a look at this news item too.
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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Michell Velnier
MicroHell Inc
0
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Posted - 2016.11.15 13:06:52 -
[15] - Quote
CCP Falcon wrote:Tyfanna wrote:Can't log in with ANY of my accounts... says "authentication token ran out. pls try again" ....awesome...really awesome Take a look at the important deployment information in this news item.
What do you mean? I have confirmed address. I added the account in the launcher again. I still get an outdated token when attempting to login to the game |
Aetryn Shade
The Dark Space Initiative Scary Wormhole People
0
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Posted - 2016.11.15 13:07:30 -
[16] - Quote
All boosters dissappeared :(. And my o so beautiful bio is gone. Damnit now I need to figure out what to put in it now. |
Tyfanna
Pandemic Horde Inc. Pandemic Horde
2
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Posted - 2016.11.15 13:08:58 -
[17] - Quote
clean fresh install of launcher with purging everything in eve folder did nothing...still token ran out .... |
johnan Anneto
State War Academy Caldari State
0
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Posted - 2016.11.15 13:09:37 -
[18] - Quote
All blood booster timers were reseted WTF!.
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Florian Kuehne
Tech3 Company
24
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Posted - 2016.11.15 13:09:44 -
[19] - Quote
CCP Falcon wrote:Florian Kuehne wrote:I am unable to login with alpha and omega clones. Authentication token expired or something. 2-way factor authentification is enabled for all accounts but in the accountsettings its deactivated. Check the email address associated with your account, and take a look at this news item too.
I did this and the two factor auth is activated, re-started the launcher and all that stuff but nothing works. |
Vidork Drako
EVE University Ivy League
6
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Posted - 2016.11.15 13:10:53 -
[20] - Quote
Had to switch from french launcher to english launcher to be able to log in. For some reason French launcher was losing the tolken to log in so I had to log in again and gain without beeing able to actually launch the game.
Cerebral accelerator are gone |
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CPT Bridgehouse
Viziam Amarr Empire
6
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Posted - 2016.11.15 13:10:58 -
[21] - Quote
Not getting the email to verifi my account(s). |
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CCP Falcon
13308
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Posted - 2016.11.15 13:12:31 -
[22] - Quote
Michell Velnier wrote:CCP Falcon wrote:Tyfanna wrote:Can't log in with ANY of my accounts... says "authentication token ran out. pls try again" ....awesome...really awesome Take a look at the important deployment information in this news item. What do you mean? I have confirmed address. I added the account in the launcher again. I still get an outdated token when attempting to login to the game
Head to your launcher settings, and hit "Forget all accounts" from there, you can re-add your accounts and this should resolve the issue.
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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Samsara Nolte
Random Thinking Union Random Thinking
66
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Posted - 2016.11.15 13:12:48 -
[23] - Quote
Xhat WaySeeker wrote:I'm in Omega State and active Cerebral Accelerator Booster has disappeared
Same thing happened to me - quite painful in some cases - since most of us would have bought the exact amount of boosters needed to last until December the 1st and have scheduled the next drug dose to times when they can be at home, and this screws with all those plans. |
Florian Kuehne
Tech3 Company
24
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Posted - 2016.11.15 13:13:27 -
[24] - Quote
Vidork Drako wrote:Had to switch from french launcher to english launcher to be able to log in. For some reason French launcher was losing the tolken to log in so I had to log in again and gain without beeing able to actually launch the game.
Cerebral accelerator are gone
lol this is working for me, gj ccp NOT |
Biterno Sintaph
Iron.Guard Iron Armada
76
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Posted - 2016.11.15 13:14:31 -
[25] - Quote
Tareel Jax wrote:Personal bio is gone +1. My beautiful work of art is dead. |
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CCP Falcon
13308
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Posted - 2016.11.15 13:14:42 -
[26] - Quote
CPT Bridgehouse wrote:Not getting the email to verifi my account(s).
Check the address that your account is associated with, it needs to be verified in account management or our login system won't send codes to it.
You can follow these steps to verify your email address.
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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Stefan Silviu
Dissidence Dawn Shadow Cartel
24
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Posted - 2016.11.15 13:14:44 -
[27] - Quote
what hapened with bonuses from blood raider accelerators ? i had 24h left on 2 characters and before dt i boosted 3 other characters. now the effect is gone |
Mama Carebear
Federal Navy Academy Gallente Federation
6
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Posted - 2016.11.15 13:15:57 -
[28] - Quote
German Launcher has problem with Authentifizierungstoken abgelaufen
Switching to English got it working...
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Hansi Gunther
Dead's Prostitutes Circle-Of-Two
0
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Posted - 2016.11.15 13:16:38 -
[29] - Quote
So I logged in and went to report a bug about the active blood raider booster missing when my computer went BSOD. It mentioned MSKSSRV.sys.
Any idea how to fix? |
Josef Djugashvilis
3478
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Posted - 2016.11.15 13:16:59 -
[30] - Quote
It would be nice if I could log in.
It seems that I now have to use two factor log in thingy.
Used the log in problem suggestion page, got sent two 'identification'? numbers, neither of which worked.
Lordy.
This is not a signature.
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0bese Fartitus Gallentius
University of Caille Gallente Federation
0
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Posted - 2016.11.15 13:17:47 -
[31] - Quote
Since two factor authentication started (I did not select it t any time), this is now only account from 4 that I could start, can-¦t remember what emails I used in two accounts years ago (seems like 0bama is out of EvE also now), and one account (my first) wont receive asked code in it-¦s email box eventhough browser said it had been sent (now just a error message "we are unable to verify your email")... |
Mac Achasse
Center for Advanced Studies Gallente Federation
0
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Posted - 2016.11.15 13:17:58 -
[32] - Quote
Vidork Drako wrote:Had to switch from french launcher to english launcher to be able to log in. For some reason French launcher was losing the tolken to log in so I had to log in again and gain without beeing able to actually launch the game. Thanks mate, you saved my day :)
Same problem with the german launcher, deleted account several times, restarted launcher several times, always the same error on game start "Token abgelaufen" ("authentication token ran out"...).
After changing the language to English it worked immediately. |
Hazzel nut
Pokemon Trainers United
0
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Posted - 2016.11.15 13:18:42 -
[33] - Quote
When i am online with 3 accounts, i can only undock one, other twos arent undocking, one on a cita one on a player owned station |
Josef Djugashvilis
3478
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Posted - 2016.11.15 13:19:51 -
[34] - Quote
Tyfanna wrote:Can't log in with ANY of my accounts... says "authentication token ran out. pls try again" ....awesome...really awesome
This ^^^ is where my problems started...
This is not a signature.
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CCP Falcon
13308
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Posted - 2016.11.15 13:21:34 -
[35] - Quote
Josef Djugashvilis wrote:Tyfanna wrote:Can't log in with ANY of my accounts... says "authentication token ran out. pls try again" ....awesome...really awesome This ^^^ is where my problems started...
Head to your launcher settings, and hit "Forget all accounts" from there, you can re-add your accounts and this should resolve the issue.
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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Hazzel nut
Pokemon Trainers United
0
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Posted - 2016.11.15 13:22:33 -
[36] - Quote
Now i logged on account off, and cant login with it again |
Erebus 'TheChin' Sundance
Center for Advanced Studies Gallente Federation
26
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Posted - 2016.11.15 13:24:02 -
[37] - Quote
Are all bio's gone? Is there any way to restore them? |
Vidork Drako
EVE University Ivy League
6
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Posted - 2016.11.15 13:24:09 -
[38] - Quote
Quote:The EVE Online Launcher will not automatically remove accounts, so some pilots may experience situations where their accounts appear logged in, however when they click the play button for the first time since the deployment, they are signed out and need to log in again. This is normal behavior, and the easiest way to remedy it is to go to your launcher settings and click "forget all accounts" to clear the list of logged in accounts, before signing in to them again.
I assume I should have read that more carrefully |
Chan'aar
State War Academy Caldari State
67
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Posted - 2016.11.15 13:26:05 -
[39] - Quote
Issues
1) Blood Raider Cerebral Accelerators in progress before the patch have been terminated, possible 40 hours plus accelerated training time lost.
2) ALL character biographies appear to have been deleted
3) The new (and horrible in my opinion) character sheet has been implemented with NO SENSIBLE sorting of the skill groups. They are not sorted alphabetically (as they were) and they are not sorted by total skill points (which might be sensible in some cases). Having to hunt through the groups to find the one you want is a pain in the butt. This was highlighted several times both in the feedback thread and to various dev and bughunters on SISI. |
Tyfanna
Pandemic Horde Inc. Pandemic Horde
4
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Posted - 2016.11.15 13:26:09 -
[40] - Quote
Vidork Drako wrote:Quote:The EVE Online Launcher will not automatically remove accounts, so some pilots may experience situations where their accounts appear logged in, however when they click the play button for the first time since the deployment, they are signed out and need to log in again. This is normal behavior, and the easiest way to remedy it is to go to your launcher settings and click "forget all accounts" to clear the list of logged in accounts, before signing in to them again. I assume I should have read that more carrefully
and still this did not resolve ****, people had to change their launcher language first for it to work ;) |
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Auris Astre
W-Space Bums Without Fears
1
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Posted - 2016.11.15 13:26:20 -
[41] - Quote
Language changes (RUGåÆEN) solves login issues with 2FA and accepting new EULA in Launcher |
Memphis Baas
2256
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Posted - 2016.11.15 13:26:34 -
[42] - Quote
Hansi Gunther wrote:So I logged in and went to report a bug about the active blood raider booster missing when my computer went BSOD. It mentioned MSKSSRV.sys. Google mskssrv.sys; it's a file related to the Microsoft Streaming Service Proxy (server), and it probably has something to do with the launcher streaming the patch file and something got corrupted.
As far as fixing it, if you follow internet suggestions they'll laughably ask you to reinstall windows as the first, "easy" thing to try. The second thing to try is to get a copy of the mskssrv.sys file from a different working computer, copy it into the location in the Windows folder where the corrupt file is, and use regsvr32 command to register it.
Open a support ticket with CCP, see if they can help you get a hold of the file or repair the issue. |
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CCP Falcon
13308
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Posted - 2016.11.15 13:28:44 -
[43] - Quote
Tyfanna wrote:Vidork Drako wrote:Quote:The EVE Online Launcher will not automatically remove accounts, so some pilots may experience situations where their accounts appear logged in, however when they click the play button for the first time since the deployment, they are signed out and need to log in again. This is normal behavior, and the easiest way to remedy it is to go to your launcher settings and click "forget all accounts" to clear the list of logged in accounts, before signing in to them again. I assume I should have read that more carrefully and still this did not resolve ****, people had to change their launcher language first for it to work ;)
Cut the bad language and ranting, or you're going to lose your form access.
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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Cassandra Habalu
Signal Cartel EvE-Scout Enclave
3
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Posted - 2016.11.15 13:29:10 -
[44] - Quote
+1 no biography.
Everything else seems OK. New Aura sounds like a BBC Radio 4 presenter doing the Shipping Forecast. #justsayin'
It's Not Personal, It's Strictly Business - the ongoing journal of a capsuleer
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Astroyka
IXXAXAAR
186
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Posted - 2016.11.15 13:29:41 -
[45] - Quote
Station Service window - Gone/missing Fitting window - Won't open via icon/menu or keyboard shortcut Bio - Gone... noooo!
Astroyka
A New Eden pilot, fighting against slavery in New Eden
www.astroyka.net
@Astroyka
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Jeaile
OCBF DARKNESS.
36
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Posted - 2016.11.15 13:29:44 -
[46] - Quote
Soooo, my skill queue has rolled back to the last time I logged in.
I have been away for a couple of weeks, the Login screen told me I had completed 9 skills, and what I was training, however when I login, it tells me I am training the skill I was training last time i logged in and all of the skills are back in the queue untrained
This seems to be a pretty crappy issue |
Xayder
Infinitum Cartel Stella Nova
365
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Posted - 2016.11.15 13:29:48 -
[47] - Quote
Bio gone, CCP halp?
I don't always post, But when i post I do it with my main
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CCP Goliath
C C P C C P Alliance
3065
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Posted - 2016.11.15 13:30:55 -
[48] - Quote
We're looking into biographies and boosters folks
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
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Chribba
Otherworld Enterprises Otherworld Empire
15680
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Posted - 2016.11.15 13:31:06 -
[49] - Quote
I found my bio still showing if I look at it through EVE Gate (perhaps it gets erased when I log in)
GÿàGÿàGÿà Secure 3rd party service GÿàGÿàGÿà
Visit my in-game channel 'Holy Veldspar'
Twitter @Chribba
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CCP Goliath
C C P C C P Alliance
3065
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Posted - 2016.11.15 13:31:19 -
[50] - Quote
Jeaile wrote:Soooo, my skill queue has rolled back to the last time I logged in.
I have been away for a couple of weeks, the Login screen told me I had completed 9 skills, and what I was training, however when I login, it tells me I am training the skill I was training last time i logged in and all of the skills are back in the queue untrained
This seems to be a pretty crappy issue
Please submit a support ticket for investigation
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
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Nana Skalski
Taisaanat Kotei
19560
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Posted - 2016.11.15 13:31:33 -
[51] - Quote
Erebus 'TheChin' Sundance wrote:Are all bio's gone? Is there any way to restore them? I restored them previously by copying from test server.
Every part of a game helps to tell a story. =ƒôò
Where is Angry CONCORD guy when you need him.
GëíGïüGëí GÖÑ
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Forulas
Trident. Brothers in Arms Alliance
0
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Posted - 2016.11.15 13:34:27 -
[52] - Quote
Auris Astre wrote:Language changes (RUGåÆEN) solves login issues with 2FA and accepting new EULA in Launcher Thank you very much!!
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Miss Dreads
Republic University Minmatar Republic
0
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Posted - 2016.11.15 13:35:19 -
[53] - Quote
CCP Goliath wrote:We're looking into biographies and boosters folks Thank you, I used the prototype cerebral accelerators on 3 new Omega accounts yesterday and blood raider accelerators on my two mains and and had just noticed they'd all disappeared. |
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CCP Goliath
C C P C C P Alliance
3066
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Posted - 2016.11.15 13:35:50 -
[54] - Quote
IMPORTANT BIOGRAPHY PSA
If you try and view your bio in the new character sheet, it will get overwritten as blank. If you haven't already, DO NOT VIEW YOUR BIO IN THE NEW CHARACTER SHEET!!!!!!!! If you don't want to wait for our investigations, you can get your existing bio from https://gate.eveonline.com/Profile/Yournamehere too, as noted by Chribba.
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
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Momiji Sakora
Omni Galactic Central Omni Galactic Group
63
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Posted - 2016.11.15 13:36:21 -
[55] - Quote
Erebus 'TheChin' Sundance wrote:Are all bio's gone? Is there any way to restore them?
You can retrieve a lost Bio by checking your profile on EVE Gate. When I heard they weren't there anymore I grabbed mine - this was before logging in however - so might not be possible. |
Astroyka
IXXAXAAR
186
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Posted - 2016.11.15 13:36:50 -
[56] - Quote
Astroyka wrote:Station Service window - Gone/missing Fitting window - Won't open via icon/menu or keyboard shortcut Bio - Gone... noooo!
Got the Station Services window back by unchecking "Small Station Service Buttons" in the General Settings
Astroyka
A New Eden pilot, fighting against slavery in New Eden
www.astroyka.net
@Astroyka
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Memphis Baas
2256
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Posted - 2016.11.15 13:38:15 -
[57] - Quote
Chribba wrote:I found my bio still showing if I look at it through EVE Gate (perhaps it gets erased when I log in) Confirming; I haven't logged in / patched yet, all my bios are visible in EVE Gate (through the forum profile).
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Vincent Athena
V.I.C.E.
3981
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Posted - 2016.11.15 13:39:19 -
[58] - Quote
When I ran the launcher, all my authentication tokens were expired. So, I logged in again. It said I had two factor authentication enabled. I never did that. I had to enter codes sent to my e-mail.
This is a major hassle, as my e-mail is at work, and I need to use VPN to access it. With VPN running, all my internet access goes through work, and they block the playing of EVE. But, not the running of the launcher, so at least i could log in. But its still a pain: Run VPN, log in, quit VPN, play.
So, I thought I better turn off two factor authentication. I went to account management. It said two factor authentication was off! Huh?
Know a Frozen fan? Check this out
Frozen fanfiction
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Sentient Blade
Crisis Atmosphere Coalition of the Unfortunate
1757
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Posted - 2016.11.15 13:39:27 -
[59] - Quote
Good grief you guys made a complete hash of the new login for multiple accounts for something dropped on so quickly.
Can someone explain to us:
1. Why the launcher locks out every time you need to confirm an email and won't let me add another account without a restart (I have 5 accounts to add, arghhhh! )
2. Why it is beyond the wit of man to have just merged the datasets and sent everyone who has logged in recently an email containing activation links for ALL their accounts in a single message.
3. Why, knowing that most people have multiple accounts, that you don't include account name in the mail subject so we can tell them apart without having to read the body.
4. Can we a single one-time-key for all of the accounts we own based on a single email address?
...
PS: Good to see CCP completely ignored almost all feedback on the new character sheet. |
Mai Hantaka
Dangerous Dutch Carebears Apocalypse Now.
12
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Posted - 2016.11.15 13:40:09 -
[60] - Quote
CCP Goliath wrote:We're looking into biographies and boosters folks
Two characters where I opened the new character thingy lost their bio. Third character I didn't open it and he still has his bio. |
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Uno Muerto
ElitistOps Pandemic Legion
7
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Posted - 2016.11.15 13:40:48 -
[61] - Quote
Nana Skalski wrote:Erebus 'TheChin' Sundance wrote:Are all bio's gone? Is there any way to restore them? I restored them previously by copying from test server.
you're a god i love you |
Erebus 'TheChin' Sundance
Center for Advanced Studies Gallente Federation
26
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Posted - 2016.11.15 13:44:46 -
[62] - Quote
Aye, sadly it seems once you log in and check your bio it also clears the evegate info too.
Any other sugestions appreciated and will keep an eye on this thread for further info etc. |
Jeaile
OCBF DARKNESS.
36
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Posted - 2016.11.15 13:45:04 -
[63] - Quote
CCP Goliath wrote:Jeaile wrote:Soooo, my skill queue has rolled back to the last time I logged in.
I have been away for a couple of weeks, the Login screen told me I had completed 9 skills, and what I was training, however when I login, it tells me I am training the skill I was training last time i logged in and all of the skills are back in the queue untrained
This seems to be a pretty crappy issue Please submit a support ticket for investigation
Request ID 291809 submitted |
Kerisu Kanenald
Starfleet Academy Red Squad Red Squad Alliance
0
|
Posted - 2016.11.15 13:46:33 -
[64] - Quote
My login worked fine but my boyfriend in the next room can't login??? He has tried multiple authentication codes, he removed all accounts from launcher, restarted PC, opened launcher and now he doesn't even get a new verification code. Not a good morning so far. |
|
CCP karkur
C C P C C P Alliance
4090
|
Posted - 2016.11.15 13:48:03 -
[65] - Quote
Astroyka wrote:Station Service window - Gone/missing Fitting window - Won't open via icon/menu or keyboard shortcut Bio - Gone... noooo! If you can't open the Fitting window, please file a bugreport right after trying to open it (through F12 window) Thanks!
CCP karkur | Programmer | Team Five 0 | @CCP_karkur
|
|
Professor Markus Aurelius
University of Caille Gallente Federation
3
|
Posted - 2016.11.15 13:50:58 -
[66] - Quote
Vidork Drako wrote:Had to switch from french launcher to english launcher to be able to log in. For some reason French launcher was losing the tolken to log in so I had to log in again and gain without beeing able to actually launch the game.
Cerebral accelerator are gone
Same here with German Launcher, switching to English and now I can enter!!!! |
Saeko Allas-Rui
French Kiss Singularity Astromechanica Federatis
12
|
Posted - 2016.11.15 13:51:29 -
[67] - Quote
I can't seem to find the BPOs for Command Processor Rigs |
Astroyka
IXXAXAAR
186
|
Posted - 2016.11.15 13:51:33 -
[68] - Quote
CCP karkur wrote:Astroyka wrote:Station Service window - Gone/missing Fitting window - Won't open via icon/menu or keyboard shortcut Bio - Gone... noooo! If you can't open the Fitting window, please file a bugreport right after trying to open it (through F12 window) Thanks!
Undock and redocking I'm now able to open the Fittings Window.
Astroyka
A New Eden pilot, fighting against slavery in New Eden
www.astroyka.net
@Astroyka
|
Alexandros Balfros
Liberty Rogues Aprilon Dynasty
21
|
Posted - 2016.11.15 13:54:28 -
[69] - Quote
Lets see
2FA claims its active when it isn't (https://cdn.discordapp.com/attachments/124557015736385536/248072077989380096/unknown.png)
Character sheet "has prerequisites for" lists skills i already have at rank 5 (https://cdn.discordapp.com/attachments/124557015736385536/248073896287404032/unknown.png)
Your character sheet update nuked my bio, you owe me 1 unit of my bio back >.>
All the omega items are still highlighted despite being on an omega clone
The Genolution capsule skin is listed under skins when i click the "only show my skins" option despite the fact that i do infact not own this skin (https://cdn.discordapp.com/attachments/124557015736385536/248079199364055040/unknown.png)
This is all i've noticed so far
|
Mack Warhammer
Brave Newbies Inc. Brave Collective
0
|
Posted - 2016.11.15 13:56:29 -
[70] - Quote
Bio gone. Char redering and button for minimise that showing only in one account. Tried log-off, log-in. |
|
NightmareX
Coreli Corporation Mercenary Coalition
698
|
Posted - 2016.11.15 13:57:04 -
[71] - Quote
CCP Goliath wrote:IMPORTANT BIOGRAPHY PSA If you try and view your bio in the new character sheet, it will get overwritten as blank. If you haven't already, DO NOT VIEW YOUR BIO IN THE NEW CHARACTER SHEET!!!!!!!! If you don't want to wait for our investigations, you can get your existing bio from https://gate.eveonline.com/Profile/Yournamehere too, as noted by Chribba. Oh well, then i'll guess i lost my BIO forever as i didn't read this before opening the 'Biography' ingame?
Here is a list of my current EVE / PVP videos:
1: Asteroid Madness
2: Clash of the Empires
3: Suddenly Spaceships fighting in Tama
|
Kaleesh
Your Loss Mercenary Coalition
8
|
Posted - 2016.11.15 13:57:28 -
[72] - Quote
The new character sheet is not showing any skillpoint value for skills, i hope this is a joke, normal you invent something to make it better and not worse.
The old skill window was able to tell me how many sp a specific skill has and how many sp i miss so i can calculate how much injectors i have to use for excample. |
Princess Adhara
University of Caille Gallente Federation
67
|
Posted - 2016.11.15 13:58:38 -
[73] - Quote
I don't envy the devs right now |
Ni Neith
Hedion University Amarr Empire
49
|
Posted - 2016.11.15 13:59:51 -
[74] - Quote
I don't have the fastest machine...but holy hell, when I switch clones without stopping the training queue first it freezes the game for several seconds. |
Aero Zolic
GoonWaffe Goonswarm Federation
0
|
Posted - 2016.11.15 14:06:48 -
[75] - Quote
Is it possible to disable the new tooltips? They get in the way all the time. |
Daemun Khanid
Calculated Miscalculation
663
|
Posted - 2016.11.15 14:08:12 -
[76] - Quote
Might be a big issue for some ppl. I have 2 accounts both with all 3 character slots filled. On one account, my main, I logged in and tried to the new jump clone streamlining (yay for not having to manual pause the skill que) but then I noticed I wasnt training anything. I tried to start training again as I have plenty of skills in que and it tells me that I can't because not one but TWO other characters on my account have skills in training. I have never activated multiple character training btw.
So I log out and into one of them, and indeed it is training. So I stop it, log back into my main and still no go. Still says the 3rd one is training. So I log into that one, stop it and then go back to my main again and now I can finally start my training again.
I didn't notice if this was happening before I jump cloned or as a result of jump cloning. I jumped clones on my other account and it didn't happen. If it was happening before I even logged in then that means other ppls accounts out there right now might have stopped training and that will make for some very unhappy ppl. Luckily for me I work from home so was able to log in fairly early this morning and found out.
Daemun of Khanid
|
|
CCP Goliath
C C P C C P Alliance
3068
|
Posted - 2016.11.15 14:09:08 -
[77] - Quote
NightmareX wrote:CCP Goliath wrote:IMPORTANT BIOGRAPHY PSA If you try and view your bio in the new character sheet, it will get overwritten as blank. If you haven't already, DO NOT VIEW YOUR BIO IN THE NEW CHARACTER SHEET!!!!!!!! If you don't want to wait for our investigations, you can get your existing bio from https://gate.eveonline.com/Profile/Yournamehere too, as noted by Chribba. Oh well, then i'll guess i lost my BIO forever as i didn't read this before opening the 'Biography' ingame?
Not necessarily - please check EVEGate, and if that's overwritten already then you can get it from Singularity and we are still investigating what we can do.
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
|
|
ISD Max Trix
ISD Community Communications Liaisons
451
|
Posted - 2016.11.15 14:10:11 -
[78] - Quote
Daemun Khanid wrote:Might be a big issue for some ppl. I have 2 accounts both with all 3 character slots filled. On one account, my main, I logged in and tried to the new jump clone streamlining (yay for not having to manual pause the skill que) but then I noticed I wasnt training anything. I tried to start training again as I have plenty of skills in que and it tells me that I can't because not one but TWO other characters on my account have skills in training. I have never activated multiple character training btw.
So I log out and into one of them, and indeed it is training. So I stop it, log back into my main and still no go. Still says the 3rd one is training. So I log into that one, stop it and then go back to my main again and now I can finally start my training again.
I didn't notice if this was happening before I jump cloned or as a result of jump cloning. I jumped clones on my other account and it didn't happen. If it was happening before I even logged in then that means other ppls accounts out there right now might have stopped training and that will make for some very unhappy ppl. Luckily for me I work from home so was able to log in fairly early this morning and found out.
If this is still ongoing, or if you can recreate this issue please file a bug report in game.
ISD Max Trix
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
I do not respond to Evemails.
|
NightmareX
Coreli Corporation Mercenary Coalition
698
|
Posted - 2016.11.15 14:10:36 -
[79] - Quote
CCP Goliath wrote:NightmareX wrote:CCP Goliath wrote:IMPORTANT BIOGRAPHY PSA If you try and view your bio in the new character sheet, it will get overwritten as blank. If you haven't already, DO NOT VIEW YOUR BIO IN THE NEW CHARACTER SHEET!!!!!!!! If you don't want to wait for our investigations, you can get your existing bio from https://gate.eveonline.com/Profile/Yournamehere too, as noted by Chribba. Oh well, then i'll guess i lost my BIO forever as i didn't read this before opening the 'Biography' ingame? Not necessarily - please check EVEGate, and if that's overwritten already then you can get it from Singularity and we are still investigating what we can do. I have done both. The BIO on Sisi have been gone since the Ascension came to Sisi earlier. And as i already went into the 'Biography' ingame, it's also overwritten on my EVEGate profile page.
Here is a list of my current EVE / PVP videos:
1: Asteroid Madness
2: Clash of the Empires
3: Suddenly Spaceships fighting in Tama
|
Haturan
Flame. Solar Citizens
0
|
Posted - 2016.11.15 14:13:41 -
[80] - Quote
-» -+-+-Ç-¦-¦-æ-+ -+-¦-ü-ê-é-¦-¦-+-+ -¦-¦-+-+-é-¦-¦-é-ü-é-¦-¦-+-+-+-ü-é-+ -Ç-¦-+-Ç-¦-¦-+-é-ç-+-¦-+-¦. -Ü-¦-¦, -+-Å, -+-+-¦-+-+ -¦-ï-+-+ -¦-¦-+-Ä-ç-+-é-î -¦-¦-+-¦-+-â-Ä -+-Ç-+-¦-¦-Ç-¦-â -+-+-¦-+-¦-+ -+-¦ -+-Ç-¦-¦-â-+-Ç-¦-¦-+-¦? -ú -+-¦-+-Å -+-¦-Ç-ü-+-+-¦-¦ -+-Ç-+-¦-¦-ç-¦-+-+-ï-¦ -+-¦-ü-¦-+-+-î-¦-+ -+-¦-é -+-¦ -+-+-ç-é-¦, -¦-+-é-+-Ç-+-¦ -¦-¦-¦-+-+ -+-¦ -+-+-+-î-+-+-¦-¦-+-ü-Å -+ -»-+-¦-¦-¦-ü -¦-¦ -ü-é-æ-Ç. -É -é-¦-+-¦-Ç-î -í-í-á -Ç-¦-ê-+-+-¦ -¦-¦-+-Ä-ç-+-é-î -+-Ç-+-¦-¦-Ç-¦-â -+-ï-+-¦ -+ -+-+-¦-Å -+-¦-Ç-+-+-î -Å -+-¦ -+-+-¦-â -+-+-+-â-ç-+-é-î -¦ -+-¦-+-â -¦-+-ü-é-â-+. -ƒ-Ç-+-ç-æ-+ -¦-ü-¦ -ì-é-+ -¦-Ç-¦-+-Å -+-+-¦-¦ -¦-+-ü-+-é -+-¦-Å-¦-¦-¦ -+ -¦-ë-¦ -ü-¦-+-+-î-¦-+ -é-+ -¦-+-¦-¦ (-í-í-á -¦-+-+-¦-ë-¦ -ü-¦-¦-ç-¦-ü -+-¦-Å-¦-¦-+ -+-¦-Ç-¦-¦-¦-é-ï-¦-¦-¦-é -+-ç-¦-+-î -¦-+-+-¦-+) -Ç-¦-+-Ç-¦-¦-+-é-ç-+-¦ -¦-â-¦-¦-é -¦-Ç-¦-é-î -¦-¦-+-î-¦-+ -+-¦ -+-+-+-¦-ç-¦-+-+-+-¦ -+-¦-Ç-+-¦-+-¦ -¦-Ç-¦-+-Å -+-Ç-+ -ì-é-+-+ -+-¦ -¦-¦-¦-¦-Å -¦-+-ü-é-â-+ -¦ -¦-¦-¦-¦-â-+-é-â.
-ú -¦-¦-ü -¦ -ÿ-ü-+-¦-+-¦-+-+ -â-¦-¦ -+-¦-¦-¦-Ç-+-+ -+-+-Ç-+-+-ï -ü-+-+-î-+-ï-¦, -¦-+-+-+-¦-â -+-¦-¦-â-+-+?
-» -â-¦-¦ -+-+-+-ç-â -+-Ç-+ -â-¦-+-é-ï-¦ -+-¦-+-+-¦-+-+-¦-+ -Ç-+-Ç-+-¦ -+-¦-¦-+-+-+-¦. -Æ-Ç-+-¦-¦ -¦-¦-¦ -¦-ü-¦ -¦-â-+-¦-+-+ -ç-é-+ -í-í-á -ü -ç-+-é-¦-Ç-¦-+-+--¦-+-é-+-¦-+-¦-¦-+-+ -¦-+-Ç-+-é-î-ü-Å -ü-+-¦-+-Ç-¦-¦-é-ü-Å GÇö -ê-â-é-¦-¦ -+-+, -¦-+ 70% -Ç-â-¦-ï -+-¦ -Ç-ï-+-¦-¦ -¦-+-¦-ï-é-+ -¦-+-é-¦-+-+. -P-+-+ -+ -+-+-Ç-¦-¦-¦-+-Å-Ä-é -å-¦-+-+-+-¦-Ç-¦-+-+-¦-¦-+-+-¦ -+-Ç-+ -¦-+-é-+-Ç-+-+ -ç-¦-ü-é-+-ï-¦ -+-¦-¦-+-¦-Ç-ï -ü-¦-¦-+-+-¦-¦-Ä-é -+-Ç-+ -+-¦-Ç-¦-+-¦ -¦-¦ -¦-+-+-+-+-¦-+-+-ü-é-+ -à-+-é-Å -¦-ï -¦ -¦-Ç-¦-¦-ï. -¥-+ -+-¦-é, -é-¦-+-¦-Ç-î -¦-+-é-¦-+-+ -¦-+-+-¦-é-î -¦ -é-â-+-+-¦-+-¦-ï-à -+-¦-¦-â-¦-+-¦-+-+-ï-à -ü-+-ü-é-¦-+-¦-à -¦-â-¦-¦-é -é-+-+-î-¦-+ -¦-ï-¦-+-¦-+-¦-¦.
-ª-¦ -+-¦-Ç-¦-+-+-¦-¦, -é-¦-¦ -¦-+-¦-â. |
|
Swind
FREE GATES FREE GATES COALITION
4
|
Posted - 2016.11.15 14:15:11 -
[81] - Quote
Question about Two factor authentication:
"This authentication is to verify that your login attempt is legitimate and will only occur once, unless yourself or someone else tries to log your account in from a different geographical location or a different computer, at which point you will be prompted to enter a code sent to you via email again."
Ok, its will occour in future EVEN if two-factor auth is disabled in account managment? |
Ben Thomas
Remember The Fallen. Madhouse
0
|
Posted - 2016.11.15 14:15:25 -
[82] - Quote
CCP Goliath wrote:NightmareX wrote:CCP Goliath wrote:IMPORTANT BIOGRAPHY PSA If you try and view your bio in the new character sheet, it will get overwritten as blank. If you haven't already, DO NOT VIEW YOUR BIO IN THE NEW CHARACTER SHEET!!!!!!!! If you don't want to wait for our investigations, you can get your existing bio from https://gate.eveonline.com/Profile/Yournamehere too, as noted by Chribba. Oh well, then i'll guess i lost my BIO forever as i didn't read this before opening the 'Biography' ingame? Not necessarily - please check EVEGate, and if that's overwritten already then you can get it from Singularity and we are still investigating what we can do. Mine disappeared as soon as I logged in to Tranquillity, I didn't click on the bio option on the character sheet.
- Checked EVE Gate, it had gone from there too. - Logged on to SiSi, didn't even open the character sheet, just right clicked -> show info on my character in local, the bio was gone there too.
I eventually managed to re-create it by googling "eve gate (character name)" then using the page preview snippets. |
Daemun Khanid
Calculated Miscalculation
663
|
Posted - 2016.11.15 14:16:04 -
[83] - Quote
ISD Max Trix wrote:Daemun Khanid wrote:Might be a big issue for some ppl. I have 2 accounts both with all 3 character slots filled. On one account, my main, I logged in and tried to the new jump clone streamlining (yay for not having to manual pause the skill que) but then I noticed I wasnt training anything. I tried to start training again as I have plenty of skills in que and it tells me that I can't because not one but TWO other characters on my account have skills in training. I have never activated multiple character training btw.
So I log out and into one of them, and indeed it is training. So I stop it, log back into my main and still no go. Still says the 3rd one is training. So I log into that one, stop it and then go back to my main again and now I can finally start my training again.
I didn't notice if this was happening before I jump cloned or as a result of jump cloning. I jumped clones on my other account and it didn't happen. If it was happening before I even logged in then that means other ppls accounts out there right now might have stopped training and that will make for some very unhappy ppl. Luckily for me I work from home so was able to log in fairly early this morning and found out. If this is still ongoing, or if you can recreate this issue please file a bug report in game.
As I said, I stopped the training on the other 2 characters and restarted on my main so unless it just starts happening again on it's own I'm afraid there isn't much further I can do to assist. It seems easy enough to resolve, I just imagine someone off on vaca or not logging in for a couple weeks coming back to find their alts training and their main doing nothing.
Daemun of Khanid
|
Redstone Rizer
Kraton Inc.
0
|
Posted - 2016.11.15 14:16:07 -
[84] - Quote
So should we consume new Blood Raiders Cerebral Accelerators to replace the ones we lost, or should we wait for a fix? |
heliand taskeda
Taskeda Bros
0
|
Posted - 2016.11.15 14:16:51 -
[85] - Quote
Tyfanna wrote:and still this did not resolve ****, people had to change their launcher language first for it to work ;)
you saved my day, great thank's |
Lorchade Aubaris
Planetary Colony Construction FUBAR.
0
|
Posted - 2016.11.15 14:17:56 -
[86] - Quote
Okay, so if you didnt validate an email address what exactly is the course of action? I read the blog and when I try to log into that account I get the message about validating email and its been sent, but I havent gotten an email yet. Cant log into account obviously so asking. Thanks |
Francis Podkill
Podkill Consolidated
4
|
Posted - 2016.11.15 14:18:16 -
[87] - Quote
Bio is gone. Please restore. |
Haturan
Flame. Solar Citizens
1
|
Posted - 2016.11.15 14:18:22 -
[88] - Quote
-á-â-ü-ü-¦-+-Å-+-ï-ç-+-ï-¦ -¦-+-+-¦-+-é -¦-+-+-¦-ë-¦ -+-¦ -Ç-¦-¦-+-é-¦-¦-é -â -+-+-+-¦-+-à -â -¦-+-¦-+ -¦-ï-+-¦ -Ç-¦-+-î-ê-¦ -¦-¦-+-Ä-ç-¦-+-¦ -¦-¦-â-à-ì-é-¦-+-+-¦-Å -+-Ç-+-¦-¦-Ç-¦-¦. -£-+-+-¦-+-¦ -¦-¦-ç-¦-Ä-é -¦-+-+-¦-+-é -+-¦-+-+-¦-+ -+-¦-Ç-¦-à-+-¦-Å -+-¦ -¦-+-¦-+-+-¦-ü-¦-+-¦. -P-¦-¦-ë-¦-+-+ -+-+-¦-¦-Ç-¦-+ - -+-à -+-¦-é.
-á-¦-¦-Å-é-¦, -+-¦-+ -é-¦-¦-+-¦ -+-¦-+-+-¦-+-¦-+-+-Å -+-¦ -+-â-¦-+-ï. |
NightmareX
Coreli Corporation Mercenary Coalition
698
|
Posted - 2016.11.15 14:19:06 -
[89] - Quote
Ben Thomas wrote:I eventually managed to re-create it from the page preview snippets google caches. Do you have a link to that where i can find my EVEGate profile page there?
Yes, i haven't updated my 'Biography' for over 6 months, so it should be easy to get back in that case.
Haturan wrote:-á-â-ü-ü-¦-+-Å-+-ï-ç-+-ï-¦ -¦-+-+-¦-+-é -¦-+-+-¦-ë-¦ -+-¦ -Ç-¦-¦-+-é-¦-¦-é -â -+-+-+-¦-+-à -â -¦-+-¦-+ -¦-ï-+-¦ -Ç-¦-+-î-ê-¦ -¦-¦-+-Ä-ç-¦-+-¦ -¦-¦-â-à-ì-é-¦-+-+-¦-Å -+-Ç-+-¦-¦-Ç-¦-¦. -£-+-+-¦-+-¦ -¦-¦-ç-¦-Ä-é -¦-+-+-¦-+-é -+-¦-+-+-¦-+ -+-¦-Ç-¦-à-+-¦-Å -+-¦ -¦-+-¦-+-+-¦-ü-¦-+-¦. -P-¦-¦-ë-¦-+-+ -+-+-¦-¦-Ç-¦-+ - -+-à -+-¦-é.
-á-¦-¦-Å-é-¦, -+-¦-+ -é-¦-¦-+-¦ -+-¦-+-+-¦-+-¦-+-+-Å -+-¦ -+-â-¦-+-ï. English please.
Here is a list of my current EVE / PVP videos:
1: Asteroid Madness
2: Clash of the Empires
3: Suddenly Spaceships fighting in Tama
|
mole weazle
Heuristic Industrial And Development AddictClan
0
|
Posted - 2016.11.15 14:19:40 -
[90] - Quote
cant log in on my main, still haven't received Email |
|
Vincent Athena
V.I.C.E.
3981
|
Posted - 2016.11.15 14:19:47 -
[91] - Quote
CCP Goliath wrote:NightmareX wrote:CCP Goliath wrote:IMPORTANT BIOGRAPHY PSA If you try and view your bio in the new character sheet, it will get overwritten as blank. If you haven't already, DO NOT VIEW YOUR BIO IN THE NEW CHARACTER SHEET!!!!!!!! If you don't want to wait for our investigations, you can get your existing bio from https://gate.eveonline.com/Profile/Yournamehere too, as noted by Chribba. Oh well, then i'll guess i lost my BIO forever as i didn't read this before opening the 'Biography' ingame? Not necessarily - please check EVEGate, and if that's overwritten already then you can get it from Singularity and we are still investigating what we can do. You can restore them all from Singularity.
Know a Frozen fan? Check this out
Frozen fanfiction
|
Ncc 1709
Fusion Enterprises Ltd Badfellas Inc.
320
|
Posted - 2016.11.15 14:20:35 -
[92] - Quote
cannot find "Capital Command Processor I Blueprint " on any market |
Ben Thomas
Remember The Fallen. Madhouse
0
|
Posted - 2016.11.15 14:25:24 -
[93] - Quote
NightmareX wrote:Ben Thomas wrote:I eventually managed to re-create it from the page preview snippets google caches. Do you have a link to that where i can find my EVEGate profile page there? https://www.google.co.uk/?gws_rd=ssl#q=EVE+Gate+NightmareX
What you then see is "My current EVE Online videos: Asteroid Madness (Visual Video): http://tinyurl.com/asteroidmadness. Clash of the Empires (Empire PVP): http://tinyurl.com/"
You've then got to remember the next part of a url or quote etc. you used to see more |
Valencia Blackheart
Deep Core Mining Inc. Caldari State
2
|
Posted - 2016.11.15 14:27:44 -
[94] - Quote
Vincent Athena wrote:CCP Goliath wrote:NightmareX wrote:CCP Goliath wrote:IMPORTANT BIOGRAPHY PSA If you try and view your bio in the new character sheet, it will get overwritten as blank. If you haven't already, DO NOT VIEW YOUR BIO IN THE NEW CHARACTER SHEET!!!!!!!! If you don't want to wait for our investigations, you can get your existing bio from https://gate.eveonline.com/Profile/Yournamehere too, as noted by Chribba. Oh well, then i'll guess i lost my BIO forever as i didn't read this before opening the 'Biography' ingame? Not necessarily - please check EVEGate, and if that's overwritten already then you can get it from Singularity and we are still investigating what we can do. You can restore them all from Singularity.
Actually you cannot get them from SiSi as that has now also been overwritten with Ascension as of today, the same thing happens upon logging in and the bio disappears
Totally Inconspicuous and Definitely Not A Pirate
|
Raiden Harmann
Brave Newbies Inc. Brave Collective
0
|
Posted - 2016.11.15 14:27:54 -
[95] - Quote
CCP Falcon wrote:CPT Bridgehouse wrote:Not getting the email to verifi my account(s). Check the address that your account is associated with, it needs to be verified in account management or our login system won't send codes to it. You can follow these steps to verify your email address.
My alt account still no email, cant follow the steps as verified saturday so cant log into account manager for it, email sent to support .......still waiting. wouldn't mind so much but everything is on that char atm.
need help here. |
NightmareX
Coreli Corporation Mercenary Coalition
698
|
Posted - 2016.11.15 14:30:55 -
[96] - Quote
Ben Thomas wrote:NightmareX wrote:Ben Thomas wrote:I eventually managed to re-create it from the page preview snippets google caches. Do you have a link to that where i can find my EVEGate profile page there? https://www.google.co.uk/?gws_rd=ssl#q=EVE+Gate+NightmareX What you then see is "My current EVE Online videos: Asteroid Madness (Visual Video): http://tinyurl.com/asteroidmadness. Clash of the Empires (Empire PVP): http://tinyurl.com/" You've then got to remember the next part of a url or quote etc. you used to see more thankfully my bio was fairly short and I remembered the next few words of the quote, which then showed the rest when I googled it. Vincent Athena wrote:CCP Goliath wrote:Not necessarily - please check EVEGate, and if that's overwritten already then you can get it from Singularity and we are still investigating what we can do. You can restore them all from Singularity. Unless it's also been erased from Singularity, which is what happened for me as soon as I logged in there too. Thanks. I figured out how to recover it before you wrote me this post
All i did was to go here: https://web.archive.org/web/*/https://gate.eveonline.com/Profile/NightmareX
My 'Biography' is now fully restored .
So if anyone else of you here have a missing 'Biography' ingame, then just go here: https://web.archive.org/web/*/https://gate.eveonline.com/Profile/ADDYOURINGAMENAMEHERE
Here is a list of my current EVE / PVP videos:
1: Asteroid Madness
2: Clash of the Empires
3: Suddenly Spaceships fighting in Tama
|
mole weazle
Heuristic Industrial And Development AddictClan
0
|
Posted - 2016.11.15 14:31:00 -
[97] - Quote
Raiden Harmann wrote:CCP Falcon wrote:CPT Bridgehouse wrote:Not getting the email to verifi my account(s). Check the address that your account is associated with, it needs to be verified in account management or our login system won't send codes to it. You can follow these steps to verify your email address. My alt account still no email, cant follow the steps as verified saturday so cant log into account manager for it, email sent to support .......still waiting. wouldn't mind so much but everything is on that char atm. need help here.
same issue. could do with some help too |
Gaia Ma'chello
V.I.C.E.
128
|
Posted - 2016.11.15 14:36:12 -
[98] - Quote
Quote:This authentication is to verify that your login attempt is legitimate and will only occur once, unless yourself or someone else tries to log your account in from a different geographical location or a different computer, at which point you will be prompted to enter a code sent to you via email again.
Wait: I play eve at home, and at lunch at work. I'll have to keep doing this authentication over and over? |
Ben Thomas
Remember The Fallen. Madhouse
1
|
Posted - 2016.11.15 14:37:32 -
[99] - Quote
Yeah you got lucky there, despite being a 2006 toon archive.org hasn't ever cached mine so unfortunately that won't work for everyone, glad you got yours back either way |
Memphis Baas
2256
|
Posted - 2016.11.15 14:43:43 -
[100] - Quote
Lorchade Aubaris wrote:Okay, so if you didnt validate an email address what exactly is the course of action? I read the blog and when I try to log into that account I get the message about validating email and its been sent, but I havent gotten an email yet. Cant log into account obviously so asking. Thanks
If you haven't validated your email, or if your account has the wrong email and you need to change it, you need to open a support ticket for CCP to help you out (make the change for you). Unfortunately, the support queue is probably extremely full right now, so you may have to wait a while. |
|
Bagerabg
The Scope Gallente Federation
0
|
Posted - 2016.11.15 14:45:15 -
[101] - Quote
I join the game and everything looks fine,but when i try to cyrcle the camera around the ship i get enormous freeze/lag.In station and out of station all the same.i get it with all settings(low/high).captain quarters also dont work,the pilot is just sitting infront of the ship and there is no way to move it.The pc i have is not the best but i am sure its not the problem. |
RaVenC
Kriegsmarinewerft Goonswarm Federation
3
|
Posted - 2016.11.15 14:46:39 -
[102] - Quote
Quote:Your email address *** is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below.
Not funny :-/ My account email addresses was confirmed since years before the update, so I didn't care about the notification that email addresses have to be confirmed. And now I can't confirm them again, because I use a own, private mail server |
Sobaan Tali
Caldari Quick Reaction Force
1087
|
Posted - 2016.11.15 14:51:04 -
[103] - Quote
Open a preview window for a ship/charge/hardpoint, camera does it's normal intro movement only it's backwards and inverted, and for charges the camera centers on the grid plane beneath the charge. Been and issue since Citadel, still is now.
"Tomahawks?"
"----in' A, right?"
"Trouble is, those things cost like a million and a half each."
"----, you pay me half that and I'll hump in some c4 and blow the ---- out of it my own damn self."
|
Saeko Allas-Rui
French Kiss Singularity Astromechanica Federatis
12
|
Posted - 2016.11.15 15:03:45 -
[104] - Quote
I can't target Ice blocks in space anymore, I have to target through survey scanner or overview tabs |
u3pog
Caldari Provisions Caldari State
778
|
Posted - 2016.11.15 15:06:59 -
[105] - Quote
I am trying to create a brand new account, but I do not see such option, all I see is "Log in" for existing accounts and "forgot password", and Alpha Free, but the box is grey and inactive.
https://secure.eveonline.com/buy/ |
Servi Tor
LONE STAR MINING AND DEFENSE LTD
0
|
Posted - 2016.11.15 15:09:11 -
[106] - Quote
Just confirming - Blood Raider boosters lost on all characters, and a new toon lost the Cerebral Accelerator which had only been used for 2 days. |
Setish Akula
Dies Lustricus
0
|
Posted - 2016.11.15 15:12:35 -
[107] - Quote
Upto 45mins for the v-code to arrive in the mail, and then it never works. Mismatch or claims it cannot work due to cookies being disabled in my browser (which they are not).
Either way, cannot log in to game, account management or anything. Ticket created. |
|
CCP Goliath
C C P C C P Alliance
3068
|
Posted - 2016.11.15 15:13:57 -
[108] - Quote
u3pog wrote:I am trying to create a brand new account, but I do not see such option, all I see is "Log in" for existing accounts and "forgot password", and Alpha Free, but the box is grey and inactive. https://secure.eveonline.com/buy/
https://secure.eveonline.com/signup/ is the link you want
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
|
|
|
CCP karkur
C C P C C P Alliance
4090
|
Posted - 2016.11.15 15:15:27 -
[109] - Quote
Oops, I just sent you an evemail with your bio, but I guess it was the redone version.... well, at least I tried
CCP karkur | Programmer | Team Five 0 | @CCP_karkur
|
|
NightmareX
Coreli Corporation Mercenary Coalition
698
|
Posted - 2016.11.15 15:21:42 -
[110] - Quote
CCP karkur wrote:Oops, I just sent you an evemail with your bio, but I guess it was the redone version.... well, at least I tried No problem. You do however shows that you really cares about your customers anyways with that .
Here is a list of my current EVE / PVP videos:
1: Asteroid Madness
2: Clash of the Empires
3: Suddenly Spaceships fighting in Tama
|
|
MahKing
Ecselens
0
|
Posted - 2016.11.15 15:25:54 -
[111] - Quote
Tyfanna wrote:Can't log in with ANY of my accounts... says "authentication token ran out. pls try again" ....awesome...really awesome -+ -â -+-¦-+-Å -ì-é-¦ -+-Ç-+-¦-+-¦-+-¦ |
Towaoc
Applied Technologies Inc Agents of Fortune
19
|
Posted - 2016.11.15 15:31:22 -
[112] - Quote
Missing 3 rare skills:
Black Market Trading Mobile Factory Operation Mobile Refinery Operation
Have these intentionally been removed? (If so, please reimburse skillpoints and ISK value - market values would be thoughtful - of the books).
|
Francis Podkill
Podkill Consolidated
4
|
Posted - 2016.11.15 15:33:12 -
[113] - Quote
my bio isn't on the internet archive nor on google history. Any chances of recovering it? :( |
Nana Skalski
Taisaanat Kotei
19569
|
Posted - 2016.11.15 15:38:40 -
[114] - Quote
Francis Podkill wrote:my bio isn't on the internet archive nor on google history. Any chances of recovering it? :( Test server probably. Or maybe CCP will repair that somehow I dont know..
Every part of a game helps to tell a story. =ƒôò
Where is Angry CONCORD guy when you need him.
GëíGïüGëí GÖÑ
|
Michal Jita
Angels of D00M Maskhal Alliance
28
|
Posted - 2016.11.15 15:52:16 -
[115] - Quote
Authenticated all my emails in advance before this patch, yet still asked to get some bul**** code I didn't ask for. Now I can't log in to my accounts, verification emails come in with about 20 minutes delay and not indicating what are they for so when you try to login to account page or game you can't say which code is for what.
what is going on? if that happens again where I need to wait 1 hours to login few accounts i just won't bother loging in!
Have you realy though this email bul**** through? Any volume testing done before deployment?
it certainly don't look like you did, please switch it off for people that don't have it on! |
|
CCP Phantom
C C P C C P Alliance
7237
|
Posted - 2016.11.15 15:52:24 -
[116] - Quote
Francis Podkill wrote:my bio isn't on the internet archive nor on google history. Any chances of recovering it? :(
I have checked the test server Singularity and found a bio of your character. Maybe you can copy it from there?
CCP Phantom - Senior Community Developer
|
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Tareel Jax
Nameless.
16
|
Posted - 2016.11.15 15:55:37 -
[117] - Quote
On my main BIO is still gone, on one of my alts is OK, any thoughts?
Also, on my main the Advanced BloodRaider booster was gone, but not on my alt .... |
Irenia Tsurpalen
Special Assault Unit IT'S ONLY PIXELS
0
|
Posted - 2016.11.15 15:57:09 -
[118] - Quote
Once a Bio is set you cannot change that Bio anymore. Anyone else expierencing this? |
Michal Jita
Angels of D00M Maskhal Alliance
28
|
Posted - 2016.11.15 15:58:57 -
[119] - Quote
Michal Jita wrote:Authenticated all my emails in advance before this patch, yet still asked to get some bul**** code I didn't ask for. Now I can't log in to my accounts, verification emails come in with about 20 minutes delay and not indicating what are they for so when you try to login to account page or game you can't say which code is for what.
what is going on? if that happens again where I need to wait 1 hours to login few accounts i just won't bother loging in!
Have you realy though this email bul**** through? Any volume testing done before deployment?
it certainly don't look like you did, please switch it off for people that don't have it on!
ok, waited it out, got the code and now it says: We have detected that your browser has cookies disabled. To provide the best experience on this site we use cookies. Please enable cookies in your browser and reload this page in Launcher window!!!
Got the code and can't play, briliant!!! |
Fringilla Shepard
6
|
Posted - 2016.11.15 16:03:24 -
[120] - Quote
can't find my old bio any chance to take it back? |
|
Minmatar Citizen 102543826
Republic Military School Minmatar Republic
0
|
Posted - 2016.11.15 16:05:55 -
[121] - Quote
NightmareX wrote:CCP karkur wrote:Oops, I just sent you an evemail with your bio, but I guess it was the redone version.... well, at least I tried No problem. You do however shows that you really cares about your customers with that anyways .
This will only work if the "Hide my profile details from public views: " -setting, in Eve-gate profile is unchecked.
|
Loranna Richard
Shayumi Xystems
5
|
Posted - 2016.11.15 16:07:20 -
[122] - Quote
Fringilla Shepard wrote:can't find my old bio any chance to take it back?
Got the same issue. I've tried some tips here from the forum like:
- SISI gone.. - EvEGate gone.. - http://web.archive.org gone..
Sadly, i just have to wait till CCP saves the day! |
Mark O'Helm
Fam. Zimin von Reizgenschwendt
249
|
Posted - 2016.11.15 16:11:25 -
[123] - Quote
I tried to activate the 2 factor autentification, but i get no code per email.
I try it every hour now.
"Frauenversteher wissen, was Frauen wollen.
Aber Frauen wollen keine Frauenversteher.
Weil Frauenversteher wissen, was Frauen wollen." (Ein Single)
"Wirklich coolen Leuten ist es egal, ob sie cool sind." (Einer, dem es egal ist)
|
Nana Skalski
Taisaanat Kotei
19569
|
Posted - 2016.11.15 16:12:40 -
[124] - Quote
Dont use character edit bio page on SiSI because it also destroys your Bio there. Take a look at character info page and not at the place where you edit it.
Every part of a game helps to tell a story. =ƒôò
Where is Angry CONCORD guy when you need him.
GëíGïüGëí GÖÑ
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Mai Hantaka
Dangerous Dutch Carebears Apocalypse Now.
12
|
Posted - 2016.11.15 16:19:16 -
[125] - Quote
Managed to find a copy of my bio on Sisi, which had some sentimental value to me. So far so good.
Logging on to Sisi forced me to re-add all my accounts for tranquility, but luckily without the 2 factor (which may or may not be intended).
EVE Online: Ascension - if you like your bio you can keep your bio
|
Nana Skalski
Taisaanat Kotei
19578
|
Posted - 2016.11.15 16:26:36 -
[126] - Quote
CCP what about launcher not having cookies anabled? Is it some sort of a joke? Where do I feed it cookies?
Every part of a game helps to tell a story. =ƒôò
Where is Angry CONCORD guy when you need him.
GëíGïüGëí GÖÑ
|
Clawz McDude
Callide Vulpis Curatores Veritatis Alliance
0
|
Posted - 2016.11.15 16:27:36 -
[127] - Quote
when i try to connect i get a verification failure notice, SHared cache thing, an no i am not a competr person but i have 3 accounts , is this going to get fixed, i did a suport ticket thing
|
Vorll Minaaran
Centre Of Attention Middle of Nowhere
60
|
Posted - 2016.11.15 16:29:14 -
[128] - Quote
Michal Jita wrote:Michal Jita wrote:Authenticated all my emails in advance before this patch, yet still asked to get some bul**** code I didn't ask for. Now I can't log in to my accounts, verification emails come in with about 20 minutes delay and not indicating what are they for so when you try to login to account page or game you can't say which code is for what.
what is going on? if that happens again where I need to wait 1 hours to login few accounts i just won't bother loging in!
Have you realy though this email bul**** through? Any volume testing done before deployment?
it certainly don't look like you did, please switch it off for people that don't have it on! ok, waited it out, got the code and now it says: We have detected that your browser has cookies disabled. To provide the best experience on this site we use cookies. Please enable cookies in your browser and reload this page in Launcher window!!! Got the code and can't play, briliant!!!
I got this cookie error too on my Alpha, just after I successfully logged in and out with my Omega. Closed the launcher and started again, it found a new launcher version (it wasnt updated for months), updated the launcher, and then I could log in my Alpha.
On your late codes: its most likely the email provider's fault. I have this erroo too on one of my alt's old webmail site. Sometimes I got the codes 2 hours later, sometime got it immediately, other time it goes to teh Spam folder. I will unlink that email address from my accounts soon.
|
NightmareX
Coreli Corporation Mercenary Coalition
699
|
Posted - 2016.11.15 16:29:55 -
[129] - Quote
Nana Skalski wrote:CCP what about launcher not having cookies anabled? Is it some sort of a joke? Where do I feed it cookies? The solution to that is to do this.
Here is a list of my current EVE / PVP videos:
1: Asteroid Madness
2: Clash of the Empires
3: Suddenly Spaceships fighting in Tama
|
E6o5
Tyler Durden Demolitions
355
|
Posted - 2016.11.15 16:30:52 -
[130] - Quote
Authenticator is enabled We have detected that your browser has cookies disabled. To provide the best experience on this site we use cookies. Please enable cookies in your browser and reload this page. Unable to access Authenticator? Send verification mail instead!
this is shown in the launcher ... |
|
Michal Jita
Angels of D00M Maskhal Alliance
29
|
Posted - 2016.11.15 16:32:39 -
[131] - Quote
Vorll Minaaran wrote:Michal Jita wrote:Michal Jita wrote:Authenticated all my emails in advance before this patch, yet still asked to get some bul**** code I didn't ask for. Now I can't log in to my accounts, verification emails come in with about 20 minutes delay and not indicating what are they for so when you try to login to account page or game you can't say which code is for what.
what is going on? if that happens again where I need to wait 1 hours to login few accounts i just won't bother loging in!
Have you realy though this email bul**** through? Any volume testing done before deployment?
it certainly don't look like you did, please switch it off for people that don't have it on! ok, waited it out, got the code and now it says: We have detected that your browser has cookies disabled. To provide the best experience on this site we use cookies. Please enable cookies in your browser and reload this page in Launcher window!!! Got the code and can't play, briliant!!! I got this cookie error too on my Alpha, just after I successfully logged in and out with my Omega. Closed the launcher and started again, it found a new launcher version (it wasnt updated for months), updated the launcher, and then I could log in my Alpha. On your late codes: its most likely the email provider's fault. I have this erroo too on one of my alt's old webmail site. Sometimes I got the codes 2 hours later, sometime got it immediately, other time it goes to teh Spam folder. I will unlink that email address from my accounts soon.
thanks for the reply launcher has been updated, its the newest version delay on codes, well would consider changing email, but I cant log in! not mentioning the fact that somehow been spammed by CCP in the past, yet they never infomred me that there is an issue so what do I do now? Getting more and more anoyed with the way this bul****t is being rolled out.
|
Lethalya
Lethalya's Carebear Corporation
0
|
Posted - 2016.11.15 16:53:38 -
[132] - Quote
Vidork Drako wrote:Had to switch from french launcher to english launcher to be able to log in. For some reason French launcher was losing the tolken to log in so I had to log in again and gain without beeing able to actually launch the game.
Thanks a lot, worked for me too. I just wonder how in god's name you came up with this idea ! cfou. |
Nana Skalski
Taisaanat Kotei
19599
|
Posted - 2016.11.15 16:56:28 -
[133] - Quote
Still cand do anything because it says I dont have cookies enabled....
Every part of a game helps to tell a story. =ƒôò
Where is Angry CONCORD guy when you need him.
GëíGïüGëí GÖÑ
|
Ciek Ciek
Royal Amarr Institute Amarr Empire
0
|
Posted - 2016.11.15 17:09:07 -
[134] - Quote
I have 2 accounts on same email. One of them i was able to verify as i got verify number right after request, the other on same email gets no codes and i cant log. Unfortunately the one that doesnt receive any emails is my main account. |
krickettt
Hizzy Hizzy Hippos
20
|
Posted - 2016.11.15 17:09:59 -
[135] - Quote
Fitting window is not updating ship stats at all when changing modules. This includes ammo and T3D mode changes. If I remove a shield extender or offline it, the ehp is unaffected. Stats only update if I switch ships and then back again. I submitted an in-game bug report. |
Soma10
Swift Redemption DARKNESS.
0
|
Posted - 2016.11.15 17:20:54 -
[136] - Quote
On one of my toons i got the funniest message after login on webpage.
Your email address ****@****.de is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below. Petition einreichen
WTF
|
Nana Skalski
Taisaanat Kotei
19599
|
Posted - 2016.11.15 17:21:10 -
[137] - Quote
For people who have cookie problems, run launcher as administrator, and it should work. It worked for me. \o/
Every part of a game helps to tell a story. =ƒôò
Where is Angry CONCORD guy when you need him.
GëíGïüGëí GÖÑ
|
Julia Brennan
Luna Corp
0
|
Posted - 2016.11.15 17:38:04 -
[138] - Quote
Still missing "confirmation e-mail" for my main account .. Postfix doesnt get any incoming connections. Did CCP's e-mail server melt? |
Deborah Annages
Covert Ops Squad The Strategic Development Group
4
|
Posted - 2016.11.15 17:41:06 -
[139] - Quote
I can't find how many skill points are needed to train a skill, if I want to inject it how do I know how many Skill Injectors do I need ???
Put there some info of how many skill points are needed to level up . |
Ashi Gurum
EVE University Ivy League
0
|
Posted - 2016.11.15 17:44:18 -
[140] - Quote
Jeaile wrote:Soooo, my skill queue has rolled back to the last time I logged in.
I have been away for a couple of weeks, the Login screen told me I had completed 9 skills, and what I was training, however when I login, it tells me I am training the skill I was training last time i logged in and all of the skills are back in the queue untrained
This seems to be a pretty crappy issue
Just posting to say that I also have this issue and people should check their skill queues and make sure everything seems to be in order.
In my case, the last time I logged in I had Transport Ships 4 training, with Gallente Battleship 4 and 5 next in the queue. According to EVEMon, TS 4 and Gal BS 4 should have completed, and I should have been 5% through Gal BS 5 when I logged in today, but when I looked at my skill queue in game, I was training Gal BS 4 with 0% completed of that skill.
Turns out what happened (as far as I can tell; not sure if it's the complete story) was Transport Ships kept training past level 4, even though I did not have level 5 in my skill queue, and all the SP that I had earned which should have gone into Gal BS was instead in Transport Ships. So I am currently 28% of the way into training TS 5, which I did not intend. I cannot tell if there is any other, unaccounted for SP lost, but my current understanding is that Transport Ships ended up with all the SP.
I filed a bug report (EBR-98812) and support ticket (#292122) but have not heard anything back on my issue yet. There are others who posted on reddit with the same bug. |
|
Julien Brellier
Federal Navy Academy Gallente Federation
140
|
Posted - 2016.11.15 17:44:37 -
[141] - Quote
When installing PI, the PG bar is very, VERY difficult to see. Dark red on a dark red background? good one. |
Rebecca Elongur
Deutsche Lichtbringer AG Fidelas Constans
0
|
Posted - 2016.11.15 17:49:30 -
[142] - Quote
Do you even test that stuff you manufacture???
During the last update there were a hugh amount of bugs on tranq. And now its the same...
Servers are not able to manage the amount of acounts, required keys expire in like 10secs.... |
Lucifer Second-Born
Edgeless Industry's
0
|
Posted - 2016.11.15 17:50:14 -
[143] - Quote
Standard Cerebral Accelerator activated 2 days ago dissapeared from my booster list , it should be good for 33 days longer. I see this is a recurrent bug, should i open a ticket or something is being worked already?
Also on first run , the launcher refused to die , had to kill it with my bare hands and the Task Manager. Afterwards , the launcher died as expected. |
Kazat
University of Caille Gallente Federation
0
|
Posted - 2016.11.15 17:52:58 -
[144] - Quote
My e-mail is verified but I'm still getting the "Not verified" message when trying to login on my main account.
I knew I should have read the forums/updates before signing back up this morning. I didn't realise a big patch was dropping an hour later.... |
Maru Tanako
Xcense
0
|
Posted - 2016.11.15 17:54:37 -
[145] - Quote
Two accounts on one email. Received code for one, few hours passed and the second one is still locked as no email came for it. Can't see other issue than the mailing server not sending emails |
Tekko RedBaron
Center for Advanced Studies Gallente Federation
0
|
Posted - 2016.11.15 18:11:09 -
[146] - Quote
After global update i can't download the update. I thought reinstalling the game will help, but it did not help. Now, after open the launcher it won't download the game.
Any decisions? |
Ben Thomas
Remember The Fallen. Madhouse
1
|
Posted - 2016.11.15 18:14:45 -
[147] - Quote
Deborah Annages wrote:I can't find how many skill points are needed to train a skill, if I want to inject it how do I know how many Skill Injectors do I need ???
Put there some info of how many skill points are needed to level up . For now you'll have to use EVEMon or similar to work that out, CCP are aware of this and said it's not a bug but intentional for the moment and the design will be updated in the future.
Lucifer Second-Born wrote:Standard Cerebral Accelerator activated 2 days ago dissapeared from my booster list , it should be good for 33 days longer. I see this is a recurrent bug, should i open a ticket or something is being worked already? I asked in rookie help earlier and CCP replied saying it was a known issue they're working on and any missing SP etc. will be reimbursed automatically when fixed. |
Shiroe Kumamato
0.0 Massive Dynamic Test Alliance Please Ignore
3
|
Posted - 2016.11.15 18:27:14 -
[148] - Quote
I have 2 accounts linked to the same email. Fortunately I was able to verify my main but when I try to verify my alt, no email is ever received. |
Maru Tanako
Xcense
0
|
Posted - 2016.11.15 18:31:12 -
[149] - Quote
Maru Tanako wrote:Two accounts on one email. Received code for one, few hours passed and the second one is still locked as no email came for it. Can't see other issue than the mailing server not sending emails
Shiroe Kumamato wrote:I have 2 accounts linked to the same email. Fortunately I was able to verify my main but when I try to verify my alt, no email is ever received.
Same issue, solved now though. Not sure it was the ticket I filed, server woke up or it was just spamming launcher but it finally came. |
Mark O'Helm
Fam. Zimin von Reizgenschwendt
249
|
Posted - 2016.11.15 18:31:42 -
[150] - Quote
Shiroe Kumamato wrote:I have 2 accounts linked to the same email. Fortunately I was able to verify my main but when I try to verify my alt, no email is ever received. I have 7 accs on one email. First i was able to verify 4 of them through the launcher. Then it stops and i was not able to start a single account. There seems to be a problem with more then 1 account on one email adress.
"Frauenversteher wissen, was Frauen wollen.
Aber Frauen wollen keine Frauenversteher.
Weil Frauenversteher wissen, was Frauen wollen." (Ein Single)
"Wirklich coolen Leuten ist es egal, ob sie cool sind." (Einer, dem es egal ist)
|
|
Dreckarg
Radio Industries
1
|
Posted - 2016.11.15 18:33:03 -
[151] - Quote
E6o5 wrote:Authenticator is enabled We have detected that your browser has cookies disabled. To provide the best experience on this site we use cookies. Please enable cookies in your browser and reload this page. Unable to access Authenticator? Send verification mail instead!
this is shown in the launcher ...
I'm also getting this on one of my accounts the others were added with no problem. Any ideas?
|
Rakasa Yukikase
State War Academy Caldari State
2
|
Posted - 2016.11.15 18:33:25 -
[152] - Quote
I have 2 accounts linked to the same email. Fortunately I was able to verify my main but when I try to verify my alt the verification code didn-¦t work.
I have made a Support ticket and got a verification code for my alt, but this verification code didn-¦t work for Login in the game and +¡t didn-¦t work for Login to tjis Website.
|
Julien Brellier
Federal Navy Academy Gallente Federation
140
|
Posted - 2016.11.15 18:38:06 -
[153] - Quote
When trying to select a large object (such as a station), why do we now have to click the tiny little icon in the very centre instead of anywhere on the model?
Most annoying. |
Erel Raqiah
EVE University Ivy League
0
|
Posted - 2016.11.15 18:48:32 -
[154] - Quote
I lost skill points from the training queue! About 2 days worth!
Finished training last skill: 2016.11.14 - 04:01
Now training Shield Upgrades to lvl4
With my attributes should take ~1 day 7 hours Hence - should had been done at ~2016.11.15 - 04:12
It's now 2016.11.15 - 18:47 and I still have 18 HOURS left to train this skill!!!
I've lost about 2 days of training time! |
Asm0dai
IRON-STAR ARMAMENTS
0
|
Posted - 2016.11.15 18:56:13 -
[155] - Quote
The arrow to expand the rendered portrait part of the character sheet is missing on some of my accounts. |
Hulk Miner
Absolute Massive Destruction Test Alliance Please Ignore
69
|
Posted - 2016.11.15 18:56:42 -
[156] - Quote
Erel Raqiah wrote:I lost skill points from the training queue! About 2 days worth!
Finished training last skill: 2016.11.14 - 04:01
Now training Shield Upgrades to lvl4
With my attributes should take ~1 day 7 hours Hence - should had been done at ~2016.11.15 - 04:12
It's now 2016.11.15 - 18:47 and I still have 18 HOURS left to train this skill!!!
I've lost about 2 days of training time!
It seems to have borked some skills. On one of my characters its its got 548,381 points in small energy turret when max is 256,000 and put my training back! Same with this character its messed up.
|
Josef Djugashvilis
3478
|
Posted - 2016.11.15 19:01:13 -
[157] - Quote
Rakasa Yukikase wrote:I have 2 accounts linked to the same email. Fortunately I was able to verify my main but when I try to verify my alt the verification code didn-¦t work.
I have made a Support ticket and got a verification code for my alt, but this verification code didn-¦t work for Login in the game and +¡t didn-¦t work for Login to tjis Website.
Smae here, I have now received several verification codes, none of which work.
Bah!
This is not a signature.
|
ToObEY
Wild Bullet Integritas Constans
0
|
Posted - 2016.11.15 19:10:42 -
[158] - Quote
I created a ticket where said that I not receiving email verification for account. Account my and email my... I have acces to my email. For EVE account too, but cannot get in because of verification.
I create a ticket... And describe that cannot verificate... Then I got respond that says that i should update ticket... But I CANNOT login (because of verification) to update the ticket.... What I should do? =\ Do your GMs know how YOUR verification works? :) |
Aster Rico
Upwell Research and Manufacturing FUBAR.
9
|
Posted - 2016.11.15 19:17:44 -
[159] - Quote
Launcher errors out. It's set to English and according to "Known Issues and Solutions" I am supposed "set it to Default" . I go to the launcher settings and the word "Default" does not exist. Next? |
Dreckarg
Radio Industries
1
|
Posted - 2016.11.15 19:26:45 -
[160] - Quote
Dreckarg wrote:E6o5 wrote:Authenticator is enabled We have detected that your browser has cookies disabled. To provide the best experience on this site we use cookies. Please enable cookies in your browser and reload this page. Unable to access Authenticator? Send verification mail instead!
this is shown in the launcher ... I'm also getting this on one of my accounts the others were added with no problem. Any ideas?
The fix for me was to log in and out of my gmail account in chrome as my account and a few other apps in chrome were out of date. I then logged in through my browser to account management before re adding my account in the launcher. |
|
Samshini
Application Rejected
1
|
Posted - 2016.11.15 19:27:57 -
[161] - Quote
CCP Falcon wrote:Florian Kuehne wrote:I am unable to login with alpha and omega clones. Authentication token expired or something. 2-way factor authentification is enabled for all accounts but in the accountsettings its deactivated. Check the email address associated with your account, and take a look at this news item too.
but if you don't have access to your email that your used back then,and you go in to LOG IN ON ACCOUNT WEBPAGE,you still need the two factor authencation, and your still left empty handed. I know I still have 3-4 accounts I cant log into because I cant verify email,nor can I log onto the webpage to change it.Your ticket submit button also logs me out and continues to make this impossible to submit this to you.Oh yeah you don't really read these
|
wolfman Padecain
The Scope Gallente Federation
0
|
Posted - 2016.11.15 19:28:58 -
[162] - Quote
Hi,
a very poor rollout. Didn't you run any quality gates before doing this rollout or do you work the Microsoft way "let the customer do the work - give us the Money". An Answer would be nice. Your Support does not answer any tickets.
|
Fer'isam K'ahn
SAS Veterinarians
478
|
Posted - 2016.11.15 19:31:08 -
[163] - Quote
Aster Rico wrote:Launcher errors out. It's set to English and according to "Known Issues and Solutions" I am supposed "set it to Default" . I go to the launcher settings and the word "Default" does not exist. Next?
There are two icons in the launcher for settings, top right and lower left. The lower left has a gray bar with the text 'set to default'.
Hope that helps
Join the BIG Lottery (see Bio ingame), oldest and only non-profit Lottery in EVE, every second Monday.
Wire ISK to BIG GAMES for tickets !
Join the Channel, have fun, being a lucky winner is optional ,)
|
wolfman Padecain
The Scope Gallente Federation
0
|
Posted - 2016.11.15 19:34:16 -
[164] - Quote
Rebecca Elongur wrote:Do you even test that stuff you manufacture???
During the last update there were a hugh amount of bugs on tranq. And now its the same...
Servers are not able to manage the amount of acounts, required keys expire in like 10secs.... Yes, exactly ! But now the best - when I like to post this post I got the message, that my account is only two days old so I have to wait 215 more seconds before pressing the post button. Sorry , this is a NO GO ! Sorry, fire youre IT . Today.
|
Pavlakakos
W.A.S.P Curatores Veritatis Alliance
36
|
Posted - 2016.11.15 19:36:52 -
[165] - Quote
Totally unhappy with this new verification thing.
While my main has been verified, my hauling alt with the different email has received so far about 50 verification codes and i get either the "cookies not enabled" or the "code mismatch" message. So i'm now locked out of my alt's account even from the browser.
|
Spids Dragoons
Empire Assault Corp Dead Terrorists
4
|
Posted - 2016.11.15 19:40:23 -
[166] - Quote
wolfman Padecain wrote:Rebecca Elongur wrote:Do you even test that stuff you manufacture???
During the last update there were a hugh amount of bugs on tranq. And now its the same...
Servers are not able to manage the amount of acounts, required keys expire in like 10secs.... Yes, exactly ! But now the best - when I like to post this post I got the message, that my account is only two days old so I have to wait 215 more seconds before pressing the post button. Sorry , this is a NO GO ! Sorry, fire youre IT . Today.
Please breathe slowly :) |
Ncc 1709
Fusion Enterprises Ltd Badfellas Inc.
320
|
Posted - 2016.11.15 19:46:40 -
[167] - Quote
Since uptime, ive had 4 clients crash out. this wasnt happening before the patch
next time it happens, ill grab the dump report
|
Stern Arran
Pator Tech School Minmatar Republic
0
|
Posted - 2016.11.15 19:51:28 -
[168] - Quote
So I get this too
"Your email address ** is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below."
I'm locked out of everything |
Rivr Luzade
Kenshin. DARKNESS.
2804
|
Posted - 2016.11.15 19:55:07 -
[169] - Quote
Someone else with massive framerate issues? I just landed in a Gas cloud haven (the one with the yellow clouds) and my FPS dropped from 50 to 10. I had similar problems with station hangars and 2 chars logged in where I only got 15 FPS.
UI Improvement Collective
My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.
|
Ncc 1709
Fusion Enterprises Ltd Badfellas Inc.
320
|
Posted - 2016.11.15 20:06:14 -
[170] - Quote
ok. the crashing seems limited to my jita toon. but the data dump is useless.... |
|
Milla Goodpussy
Federal Navy Academy
465
|
Posted - 2016.11.15 20:06:47 -
[171] - Quote
i really dont understand how come CCP wont allow us to log into account management directly, so that we can update our email addresses.. you folks realize that people have possibly been playing this game with dead emails for 10+ yrs..
try this one on for size when it comes to delusional detachments of these geeks
Microsoft says.. your Hotmail (now outlook) email address was suspended due to strange activity or something.. you haven't logged into that email address in years.. finally due to today's patch.. you decide to.. they tell you they'll text you a code to your phone.. what if the person doesn't have a cell phone?? mcfly??? hello mcfly??? stupid decisions like this is what drives people today. despite the assumption that "everyone has a cell phone"... then they go even further to say they can only send the text code to a phone that receives text...0.0!.. the hell is that?? a cell phone..priceless!
can you guys just give us a much easier workaround to atleast get the auto email confirmations sent out in order to log in please?
i even tried to click the "forgot password" link just to test if a confirmation would hit this newly reactivated email address from ages ago.. and nothing has came in from eve online... and yes i confirm the email is working because i already have junk mail in it!!
how come you guys just didn't decide to roll this out earlier like a month early so that we would have already gotten this resolved instead of Day1 when you're getting massive support ticket spikes is beyond me.
#kick your IT dept and security team in the pants for this one.. it should have been a separate roll out. |
Jaene Aldurald
Deep Space Schweinebauer LLC
0
|
Posted - 2016.11.15 20:11:00 -
[172] - Quote
Biography wiped out on one of my characters. Blood Raider Booster and Advanced Blood Raider Booster wiped off two characters.
The biography bug persists if you put your bio back in. I reset my bio, logged onto another character, relogged on to the previous character, and found the bio was reset, AGAIN. I restored it and closed the window. Opened the biography, and it was gone, AGAIN. No point bothering putting in the bio again until fixed.
The worst bug of all is the new voiceover for "Skill Training Completed". I used to watch my timers and log on just in time to hear her. Now I could care less.
Simply terrible.
Please, I beg you, restore the old voice. I can't bear to hear this new one "Docking request accepted" over and over. Just awful. |
Pendra Tahyan
Republic Military School Minmatar Republic
5
|
Posted - 2016.11.15 20:11:28 -
[173] - Quote
I've had 100.000 worth of SP trained into a skill I did not put in my que. With my generalist attributes and poor implants it's about 48 hours worth of training.
Just filed a support ticket but don-¦t imagine my minor issue is top priority at the moment. |
ToObEY
Wild Bullet Integritas Constans
0
|
Posted - 2016.11.15 20:11:36 -
[174] - Quote
ToObEY wrote:I created a ticket where said that I not receiving email verification for account. Account my and email my... I have acces to my email. For EVE account too, but cannot get in because of verification.
I create a ticket... And describe that cannot verificate... Then I got respond that says that i should update ticket... But I CANNOT login (because of verification) to update the ticket.... What I should do? =\ Do your GMs know how YOUR verification works? :)
I still waiting for an answers.... Hello? |
Ncc 1709
Fusion Enterprises Ltd Badfellas Inc.
320
|
Posted - 2016.11.15 20:14:10 -
[175] - Quote
people have had nearly a weeks warning to update e-mails... and you leave it till you cannot log in to read the messages? |
ToObEY
Wild Bullet Integritas Constans
0
|
Posted - 2016.11.15 20:17:24 -
[176] - Quote
Ncc 1709 wrote:people have had nearly a weeks warning to update e-mails... and you leave it till you cannot log in to read the messages?
I have active account and ACTIVE email address... CCP not sending emails for me (my email)... So why should I suffer about it?
PS: Not this one, another account. |
Samshini
Application Rejected
1
|
Posted - 2016.11.15 20:18:47 -
[177] - Quote
Milla Goodpussy wrote:i really dont understand how come CCP wont allow us to log into account management directly, so that we can update our email addresses.. you folks realize that people have possibly been playing this game with dead emails for 10+ yrs..
try this one on for size when it comes to delusional detachments of these geeks
Microsoft says.. your Hotmail (now outlook) email address was suspended due to strange activity or something.. you haven't logged into that email address in years.. finally due to today's patch.. you decide to.. they tell you they'll text you a code to your phone.. what if the person doesn't have a cell phone?? mcfly??? hello mcfly??? stupid decisions like this is what drives people today. despite the assumption that "everyone has a cell phone"... then they go even further to say they can only send the text code to a phone that receives text...0.0!.. the hell is that?? a cell phone..priceless!
can you guys just give us a much easier workaround to atleast get the auto email confirmations sent out in order to log in please?
i even tried to click the "forgot password" link just to test if a confirmation would hit this newly reactivated email address from ages ago.. and nothing has came in from eve online... and yes i confirm the email is working because i already have junk mail in it!!
how come you guys just didn't decide to roll this out earlier like a month early so that we would have already gotten this resolved instead of Day1 when you're getting massive support ticket spikes is beyond me.
#kick your IT dept and security team in the pants for this one.. it should have been a separate roll out.
I have a similar problem with my others accounts,just going to stop further payments till this is Resolved.
CCP has been working us over for awhile.now that is free,the support is also gone(not that it was really there) cause they wont have anyone to be there,proably why this hasn't be resolved cause of the lay offs they are forced to do.This really is one of worst things CCP has done.and all they are going to do is said the name of Making EVE Great AGAIN,it was great,even with the issues it had,but now I wouldn't even call it EVE. maybe it should be called F2PLY.or the game that used to be called EVE
the other option they had was not to release it ,nor test it (cause if you did we wouldn't be going through this),there is just too big of problems to say its the game,cause its not its CCP.and they could easy shutdown restore from yesterday and just fix this.psst that's too much for CCP |
ToObEY
Wild Bullet Integritas Constans
0
|
Posted - 2016.11.15 20:24:22 -
[178] - Quote
How can I update ticket if I cannot open it? http://joxi.ru/brRpkpXiD0nD21 Common CCP wake up... You are wasting OUR time... |
Shiroe Kumamato
0.0 Massive Dynamic Test Alliance Please Ignore
3
|
Posted - 2016.11.15 20:28:49 -
[179] - Quote
So I updated my chrome, went through the website login verification for my alt, waited for the code, and it worked! I was able to login to my alts web account. After that, I added her to the launcher easy-peasy. |
Pendra Tahyan
Republic Military School Minmatar Republic
5
|
Posted - 2016.11.15 20:32:30 -
[180] - Quote
Got the same messege myself, never had any issues logging into Support before.
|
|
Pavlakakos
W.A.S.P Curatores Veritatis Alliance
36
|
Posted - 2016.11.15 20:37:00 -
[181] - Quote
Increase your verification codes timer from 10 minutes to 30 minutes.
While CCP Hotep sent a mass message to all ticket sender at 20:15 UTC and i did receive at 20:16 UTC.....
at the same time i got 3 verification codes received at 20:16 UTC, but the mails properties stated them as sent at 19:48 UTC, 20:04 UTC and 20:05 UTC. So by the time i received the mails, the timer had already expired. |
Fer'isam K'ahn
SAS Veterinarians
478
|
Posted - 2016.11.15 20:41:49 -
[182] - Quote
Rivr Luzade wrote:Someone else with massive framerate issues? I just landed in a Gas cloud haven (the one with the yellow clouds) and my FPS dropped from 50 to 10. Same for Forsaken Rally Points. I had similar problems with station hangars and 2 chars logged in where I only got 15 FPS.
I have drops too, or rather CPU spikes with diashow. Not sure why. Once when I warped into an anomaly, all 3 clients froze, once when I warped back to the tower, once when I opened the fitting window (and not on the first try, just at intervals).
I can use my older rig only in Solar System Map view when I warp into ore anoms. Too many objects in space and now they are even shinier... I got almost all effects disabled and low graphic settings. - Enjoying eve with a black screen and some white lines (old solar system map) ... graphic updates were worth it ... totally .
Join the BIG Lottery (see Bio ingame), oldest and only non-profit Lottery in EVE, every second Monday.
Wire ISK to BIG GAMES for tickets !
Join the Channel, have fun, being a lucky winner is optional ,)
|
Blazemonger Adoulin
Signal Cartel EvE-Scout Enclave
3
|
Posted - 2016.11.15 20:43:01 -
[183] - Quote
The amount of salt here is quite amusing as is the amount of misplaced entitlement and pretense.
This is not a simple task people and no, a rollout of this scale can _never_ _ever_ be dry run or tested in depth until it happens. In fact for the scale of this I would say it went pretty well.
That said, there is a lot to fix and manage for CCP, your umpteenth comment on the same issue because you are too concerned with your own two cents and/or not actually looking for answers (but merely looking to spew/rant) are not constructive nor do they in any way tell anyone something not already known. In fact several (blog) posts have since been made to talk about several of these issues and in all honesty CCP has _always_ been good in resolving these things with often generous compensation once the dust settles.
So I suggest that unless you are prepared to be part of solving these teething issues you just step away and let those who are do what needs to be done. |
ToObEY
Wild Bullet Integritas Constans
3
|
Posted - 2016.11.15 20:47:14 -
[184] - Quote
Blazemonger Adoulin wrote:The amount of salt here is quite amusing as is the amount of misplaced entitlement and pretense.
This is not a simple task people and no, a rollout of this scale can _never_ _ever_ be dry run or tested in depth until it happens. In fact for the scale of this I would say it went pretty well.
That said, there is a lot to fix and manage for CCP, your umpteenth comment on the same issue because you are too concerned with your own two cents and/or not actually looking for answers (but merely looking to spew/rant) are not constructive nor do they in any way tell anyone something not already known. In fact several (blog) posts have since been made to talk about several of these issues and in all honesty CCP has _always_ been good in resolving these things with often generous compensation once the dust settles.
So I suggest that unless you are prepared to be part of solving these teething issues you just step away and let those who are do what needs to be done. When you pay for some service - you do all job or help them? Hell no, you paid - you wait end and check that all was done.
Some kind of - you call taxi, but you pay for fuel and drive by yourself... O.o
PS: Players should NOT be used as QA, OKAY? XD |
Epsilon911
InterSun Freelance The Initiative.
0
|
Posted - 2016.11.15 20:58:11 -
[185] - Quote
Totally different issue , launcher refused password for various accounts which I know are correct.
Now the catch , launcher states" You have too many failed login attempts. Please wait a few minutes and try again"
So I wait now up to 1 hour and still the same message,
Ok, I click on Bug Report which opens a browser that says the same message as the browser.
Now out with the mobile and I can login to each account and switch off Two Factor Authentication .
The launcher still refuses, so someone in IT decided to block the IP address and failed to set the reset timer or cross link it in to the web server signing, and here me thinking SSO work !!!!
Support Ticket 298214
Epsilon911 |
Jaene Aldurald
Deep Space Schweinebauer LLC
1
|
Posted - 2016.11.15 21:01:57 -
[186] - Quote
Another bug to report, regarding skill ques, probably related to the new expansion.
I have two main characters on my paid yearly subscription. This bug relates to my second character which I pay a month-to-month additional skill que train.
I logged on late night 11-13-2016 and added a one hour skill to my que. I logged on again, 24 hours later and found that I had 42 minutes remaining on that skill train. The skill que on that character had been paused during downtime. While under the influence of an Advanced Blood Raider Booster, causing me to lose 24 hours of skill training with a +12 all attribute buff. I resumed the skill train, logged off, and relogged twenty six hours later (today) two hours after downtime to find the Advanced Blood Raider Booster buff was gone.
To clarify: the skill que was paused on my paid secondary skill que character, and this did not occur on my primary character.
The Blood Raider buffs being wiped is obviously now a known issue. What I am reporting is the loss of 24 hours of paid secondary skill training on my other character. I have submitted a support ticket for the issue. I also confirmed this occurred to other players in comms when we were discussing post deployment bugs.
Thanks.
|
Hobie Baldcrow
Baldcrow's Enterprises
0
|
Posted - 2016.11.15 21:05:25 -
[187] - Quote
Is it normal that ORCA command bursts turn the weapons timer on? |
Huckomi G'Noo
Norse Complex Inc Wiking Were Wabbits
5
|
Posted - 2016.11.15 21:08:20 -
[188] - Quote
Orca takes large rigs & the command processors all changed to medium - Can I buy the large/capital bpo's anywhere ? |
Elwha Lynx
Saints of Havoc Moose Federation
39
|
Posted - 2016.11.15 21:14:56 -
[189] - Quote
Generally like the changes, particularly the improved searches for citadels and less bothersome jump clones.
The extra sign in...glad I just have one account.
The skill Q is a not very good with a loss of functionality...with about six of us who can't find a way to tell how many skill points or the multiplier for the particular skill--a decrease in functionality. The mouse over attributes is nice though.
Played with the simulator. Looks workable, though can't find a way to figure out mining yield. Would have been nice to have in the same patch as this major release to mining (shrugs).
See lots of alpha folks logging in for the first time in a long time... good to see. |
Milla Goodpussy
Federal Navy Academy
466
|
Posted - 2016.11.15 21:15:43 -
[190] - Quote
Ncc 1709 wrote:people have had nearly a weeks warning to update e-mails... and you leave it till you cannot log in to read the messages?
i updated my account information the night before and never received the email confirmation that i updated my account!!! |
|
Jeven HouseBenyo
Vanity Thy Name Is
408
|
Posted - 2016.11.15 21:16:28 -
[191] - Quote
I was docked up, decided it's time to give the industrial window some serious TLC since I haven't looked at it in months....
Lag. Laaaag. Delay. Severe hesitancy. Long pause for station identification. Call it whatever makes sense, but I can only describe it as the game client taking an awfully long time to fully load my industry window with everything properly listed in the right places.
This lag (or whatever) was so heavy duty I heard BOTH my graphics card fan and CPU fan cycle through up and down shifts like a giant unexpected load was dumped on them. My PC shouldn't sound like an ancient Ford with a half-burnt clutch plate.
I can only imagine how dangerous that could've been if I'd been undocked when I made my innocent mistake.
With each expansion the obvious lag when opening certain UI windows is growing ever longer and move obvious. And dangerous. (Industry and Regional Market are my worst offenders, I'm not the only one to point this growing problem out with these windows)
Could you please clean up whatever part of your new coding or Legacy coding is causing all these specifically UI window triggered lag spikes? So it goes back to nearly seamless again? We're left epically grand behind, we're leaving behind ponderously slow, we're well into potentially game breaking problem.
And yes, I clear cache via the ESC menu each and every time I log out lately. Here's the issue there. I shouldn't HAVE to, to keep framerate and response times up to tolerable. I also have in place 'download all' when it comes to the Launcher and shared cache. CCP, wat do now?
>Jeven's Keyboardist
Minny boat flyer, unofficial squeaky wheel.
'Game Ethics and Morality Monitor' I remember promises.
Snark at 11-24/7/365.25. Overshare? Yup.
Yes it's my fault. And if you don't staap it I'll do it again. ;-P
No you can't has my stuffs OR my SPs.
|
Iris Firebrand
Pator Tech School Minmatar Republic
0
|
Posted - 2016.11.15 21:24:40 -
[192] - Quote
I'm returning to the game after a long time away, I enjoyed it before but couldn't justify the subscription, obviously now I'm interested in coming back using an alpha clone. I figured I'd use this character since I created it shortly before leaving the game prior and I had about the same goals for it that alpha clones seem to be able to do now, cheap small ships etc. I logged in, have the ships I did before, everything's cool there. I noticed I had tutorial messages and objectives though, I figured I may as well go through the steps since its been so long since I played and I'm kinda curious about the revised NPE. However it seems to be the old NPE as well as its assuming I'm in some tutorial area with enemies to lock etc.
I was wondering if: A. there's some reason it seems to be the old NPE (I thought Aura had a new voice for example, but I haven't gotten any voice acting at all) and, B. if anyone could point me to a way to find an easy area to substitute for the tutorial area or a way to get back to said tutorial area. |
TheSmokingHertog
Julia's Interstellar Trade Emperium
442
|
Posted - 2016.11.15 21:27:54 -
[193] - Quote
Command burst in ghost fitting are broken > see my post here < 3 bug reports up
"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X
"Schrödinger's Missile. I dig it." ~ Makari Aeron
-= "Brain in a Box on Singularity" - April 2015 =-
|
Fixy BrokeIT
Unusual Disturbance
0
|
Posted - 2016.11.15 21:28:33 -
[194] - Quote
** Bug Report **
Dragging and dropping a BPO/C from a POS hanger bay into an "Already Open" industry window DOES NOT initiate the indy window into starting a new job.
It Only seems to happen with the newly seeded BPO/C's but I haven't checked everything as it would take too long.
** Workaround **
Seems to be if you right click the BPO/C in the hanger and then select "Use Blueprint" from the right-click menu the job will initiate.
Hope this helps other players.
Regards,
Fixy. |
Major Laurentius
The Imperial Sardaukar
15
|
Posted - 2016.11.15 21:35:43 -
[195] - Quote
Logged in to try the ghost fitting. loaded up a svipul fit to gauge the svipul nerf, since EFT apparently doesnt get updated anymore (not since may at least).
My 2 x T2 gyro, 4 x 280 arty svipul used to do 316 DPS/1985 Alpha with RF EMP (no implants).
Loading it up shows 312 dps/1955 Alpha in sharpshooter mode - a slight nerf as expected.
However, switching to ghost fitting, numbers drops to 234/1466. Does the ghost fitting not take into account character skill? |
Which Frog
Red Frog Freight Red-Frog
4
|
Posted - 2016.11.15 21:36:21 -
[196] - Quote
"You have too many failed login attempts. Please wait a few minutes and try again."
It has been over 270 minutes. I am confused on what your definition of a few perhaps is?
I also cannot sign in to use Support to make a ticket. |
Princess Mary-I
Angels of Ptah
2
|
Posted - 2016.11.15 22:04:23 -
[197] - Quote
Milla Goodpussy wrote:Ncc 1709 wrote:people have had nearly a weeks warning to update e-mails... and you leave it till you cannot log in to read the messages? i updated my account information the night before and never received the email confirmation that i updated my account!!!
Just a question. When you updated you account information, did you put in a "new" e-mail adr. and then pushed the verify e-mail? And then gotten the msg, that an e-mail had been successfully send to your e-mail? And did you remember to hit save changes?
Cause when I updated my account information last night (I had used a junk mail when signing up), i put in my normal/every day email and pushed verify e-mail.
I got green check-mark that an e-mail had been send to my normal/everyday e-mail adr. BUT i didn't get any mail. Cause i also needed to accept the e-mail change on account. That is done via a mail to your current (before you update your account into) e-mail.
I then signed into the junk mail and there were e-mail asking if i wanted to change my e-mail on my EVE account - I accepted and few min later an verification e-mail had been send to my normal/every day e-mail adr. and I could complete the process.
In the EVE news about the e-mail changes it says that you can contact support from the e-mail attached to your account and it can be manually verified that way. I just don't know what ppl will do if they have used a junk mail to sing up with and if they can't remember the pw to the junk mail. Guess they are lost then :S |
Suitonia
Blackjack and Exotic Dancers Top Tier
716
|
Posted - 2016.11.15 22:05:53 -
[198] - Quote
I just created an account using a buddy link which claims to give 250,000 unallocated SP, and I did not get the skillpoints on the character
Contributer to Eve is Easy:
https://www.youtube.com/user/eveiseasy/videos
Solo PvP is possible with a 20 day old character! :)
https://www.youtube.com/watch?v=BvOB4KXYk-o
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Betsy Smythe
0
|
Posted - 2016.11.15 22:14:14 -
[199] - Quote
Same problem as others have posted; I've been able tor receive the verification e-mail for my account that is associated with a Gmail e-mail address; but the two accounts associated with a Yahoo E-mail address haven't received them yet. |
tarrsik
Starfleet Academy Red Squad Red Squad Alliance
0
|
Posted - 2016.11.15 22:40:53 -
[200] - Quote
We've seen a few different issues arise following the Ascension launch and a massive rise in ticket creation so in an attempt to get to as many players as possible, as soon as possible, we have created this article and will keep it updated with new issues that arise.
If your issue does not apply to any of the below mentioned issues, please create a ticket regarding the issue you experience.
Email Verification and Two Factor Authentication
All EVE accounts now require Email Verification. This is not optional and customer support can not disable it. However, pinning the account in the launcher and selecting to not ask for codes on the computer again should have the verification only happen once per computer. Following the launch all accounts were also forced through the Two Factor Code Authenticator. Although this was intended the messaging surrounding this caused some understandable confusion. The requirement here is simply that all EVE accounts have verified emails. This secures accounts in such a way that if access is attempted through unrecognized devices, log in locations or similar, a code required to log in will be sent to the email registered to the account. A point of confusion is the fact that even after going through this process, the Account Management page still lists the Two Factor Authentication as being "Disabled". When it technically is not. It can however be "Enabled" by sending a new verification code. So for now, players will have to both verify their email and go through the Two Factor Authentication step to log in (both to the client and the Account Management page). We are working on getting the messaging fixed and for the Account Management page to accurately depict accounts as having Two Factor Authentication "Enabled" when having gone through this process. Keep in mind that the Two Factor Authenticator, which requires you to log in with a code sent to an app or email each time is still optional. For each account you'll only have to go through the email verification and code verification process once. Not receiving the verification code
Please check your spam/junk/trash folders. Or other sub folders of your email to make sure the verification email is not being filtered there. Please do not re-initiate / re-send the verification code multiple times. You might have to wait for a short moment for the code to arrive. If you request a second code before the first has been used, the first one will become disabled. Also be aware that the Two factor code will only remain valid for 10 minutes. If you're still not getting the code please create a ticket we'll assist further. Localized Launchers / Clients
If you are using a localized version of the EVE launcher, and for some reason unable to log in. Please switch over to the English version and try again. If you are using the English version of the EVE launcher, and for some reason unable to log in. Please reset the launcher to Default. Lost access to email.
If this applies you will have to create a ticket. However, this issue will also require us to go through an ownership verification process, so please provide us with required user details (Full Name, Date of Birth, Old Email, Billing Address, and other payment information) to speed up the ticket processing. Additional gameplay issues may also be found within our Ascension Known Issues Forum thread.
Again, if none of the above points properly address your issue, please don't hesitate to file a ticket.
I have done ALL this several times over. It takes 30 minutes to get your damn code!!!! By the time I get it, guess what? It DON'T WORK! So telll me. Now that I have spent over 7 hours trying all your fixes that do exactly the same thing over and over. How am I to login to my account? BTW, creating a ticket is now useless since I have not gotten a return on ANY tickets for over 4 hours. |
|
ToObEY
Wild Bullet Integritas Constans
4
|
Posted - 2016.11.15 22:43:41 -
[201] - Quote
And again this ... Yeah we saw this in petition.... But dont you think that we tried everything of this?
ADDED: CCP do nothing, just waiting... NICE ... ;) BTW all accounts that cannot be verificated is PAYED!!! LOL Best F2P CCP! |
Samshini
Application Rejected
2
|
Posted - 2016.11.15 22:48:11 -
[202] - Quote
yeah I have waiting since this "expansion " today, for them to get to my "ticket" ,they have had solutions to this,in a sense its like telling God he is wrong,if it was true,he couldn't admit it,cause it would go against God is all knowing. I wasted a day sitting here waiting on a fix,but it must be past CCP's bedtime.
No sense in 'paying" for all this right...F2PLY great idea CCP.
|
Iria Ahrens
Space Perverts and Forum Pirates
1162
|
Posted - 2016.11.15 22:50:17 -
[203] - Quote
Issues
* Secondary characters on account with paused queues somehow became active queues. So I had to log on each character and clear queue to finally make my main trainable. * Wording on two factor authentication should be changed. It still says "you have chosen two factor authentication" It should just say, "This account uses two factor authentication"
Most of the rest concerns the NPE.
* Empire descriptions sound a bit biased. Amarr are actually described as "doing unspeakable evil for their god." That needs to go. "Will do anything for their God." is less biased. Every empire is described as having positives and negatives, except Gallante. They should have a negative too. And since they are a "pure democracy" I recommend the downside being "but minorities tend to forgotten, ignored, or worse by the overwhelming voice of the majority."
* The moving blue selection window should never cover the hud, the select target window, or any other window for that matter. Moving the view around to get the blue window out of the way was a constant source of annoyance.
* Caldari should probably receive a shield booster not an armor booster, or Aura's comment should be modified. She says to use the module when you "take damage". But any newbie could be easily confused when they see red and hit the armor repper, and see no change since the armor rep does nothing until armor takes damage, Aura should explain the whole shields/armor/structure thing, and suggest turning on the armor rep when armor damage is taken instead. If you don't switch to a shield boost.
* Stupid pop-up radial menu needs to be looked at. In the process of trying to move the helpful-but-annoying-moving-except-when-it-covered-something-important blue window out of my way, I was constantly clicking in space and sometimes activating the radial menu accidentally. Anyone who spends lots of time online knows that many pop-ups are deactivated by clicking in an empty space of the window. Which is what I did. Somehow this changed my default orbit distance to 100km. Radial menu should ignore clicks outside the menu radius. I can totally see any newbie having this same problem.
* There were frequent points where the tutorial seemed to freeze. For example, when trying to use blueprint for the analyzer the blueprint window wouldn't install the blueprint the first 3 times I tried. It took 4 tries to move things along.
My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
|
tarrsik
Starfleet Academy Red Squad Red Squad Alliance
0
|
Posted - 2016.11.15 22:56:07 -
[204] - Quote
Hey Devs, how about some kind of update? Tickets are not being answered, emails are ignored! How about taking a few minutes to tell us what YOU are doing to help US get in the game? Currently I just know that I can't get in and NOTHING you have offered up has worked. So how about some empathy and tell us what is up? |
Iria Ahrens
Space Perverts and Forum Pirates
1162
|
Posted - 2016.11.15 22:57:37 -
[205] - Quote
tarrsik wrote: BTW, creating a ticket is now useless since I have not gotten a return on ANY tickets for over 4 hours.
it's release day, you probably won't get a return on any tickets for days. Filing muliple tickets just increases the delay time for others.
Unless you are actually playing the game right now, and experiencing a stopped ship, or some other kind of issue that makes you unable to continue playing the game, your ticket will be triaged. CCP will get to your ticket, but only when all the higher priority tickets are cleared first. Long delays for petitions on a release day (week) is pretty standard in every mmo.
My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
|
Harriette Utama
School of Applied Knowledge Caldari State
0
|
Posted - 2016.11.15 22:58:05 -
[206] - Quote
I have got a major account problem
I was on 21 day trial but I bought an extended trial, with booster and extras
Now, I am in an ALPHA Clone with 32 days PLEX time remaining; however, I am limited to what an Alpha clone can train only
The booster still works, but my old skill queue has been disabled: I was training Amarr ships and guns, even though I am Caldari
OK, I`m a Trial player, but I paid for extras that are now totally useless to me, as I cannot train to use them on an Alpha Clone
FIX THIS NOW!!!!!!!!!!!!!!!
IF YOU DON`T GET THE POINT, YOUR EXTRA PACKAGES ARE NOW A RIPOFF (new CCP scam?) |
David Grogan
The Motley Crew Reborn End of Life
330
|
Posted - 2016.11.15 22:59:23 -
[207] - Quote
no option to re-send activation link or re-send code
i have an account that didnt get the activation email and another that didnt get the code
poor design imo
ALWAYS have a re-send option
Everytime you buy something that says "made in china" you are helping the rising unemployment in your own country unless you are from china, Buy locally produced goods and help create more jobs.
|
tarrsik
Starfleet Academy Red Squad Red Squad Alliance
0
|
Posted - 2016.11.15 23:01:16 -
[208] - Quote
Iria Ahrens wrote:tarrsik wrote: BTW, creating a ticket is now useless since I have not gotten a return on ANY tickets for over 4 hours.
it's release day, you probably won't get a return on any tickets for days. Filing muliple tickets just increases the delay time for others. Unless you are actually playing the game right now, and experiencing a stopped ship, or some other kind of issue that makes you unable to continue playing the game, your ticket will be triaged. CCP will get to your ticket, but only when all the higher priority tickets are cleared first. Long delays for petitions on a release day (week) is pretty standard in every mmo.
Excuse me. But customers who CAN NOT get in are ranked as not important in your opinion? Really? |
Samshini
Application Rejected
2
|
Posted - 2016.11.15 23:02:24 -
[209] - Quote
Harriette Utama wrote:I have got a major account problem
I was on 21 day trial but I bought an extended trial, with booster and extras
Now, I am in an ALPHA Clone with 32 days PLEX time remaining; however, I am limited to what an Alpha clone can train only
The booster still works, but my old skill queue has been disabled: I was training Amarr ships and guns, even though I am Caldari
OK, I`m a Trial player, but I paid for extras that are now totally useless to me, as I cannot train to use them on an Alpha Clone
FIX THIS NOW!!!!!!!!!!!!!!!
IF YOU DON`T GET THE POINT, YOUR EXTRA PACKAGES ARE NOW A RIPOFF (new CCP scam?)
yep,they got your money ,they don't care after that |
Ncc 1709
Fusion Enterprises Ltd Badfellas Inc.
320
|
Posted - 2016.11.15 23:09:03 -
[210] - Quote
Fitting screen does not update drone damage when using indy core on a rorqual |
|
Harriette Utama
School of Applied Knowledge Caldari State
1
|
Posted - 2016.11.15 23:21:08 -
[211] - Quote
tarrsik wrote:Hey Devs, how about some kind of update? Tickets are not being answered, emails are ignored! How about taking a few minutes to tell us what YOU are doing to help US get in the game? Currently I just know that I can't get in and NOTHING you have offered up has worked. So how about some empathy and tell us what is up?
I have tried sending a Support ticket, but it refuses to even go though
|
Xenuchrist
STK Scientific
9
|
Posted - 2016.11.15 23:33:05 -
[212] - Quote
Jeaile wrote:Soooo, my skill queue has rolled back to the last time I logged in.
I have been away for a couple of weeks, the Login screen told me I had completed 9 skills, and what I was training, however when I login, it tells me I am training the skill I was training last time i logged in and all of the skills are back in the queue untrained
Have the same problem. ~ 3 months of skill training gone and the queue happily continuing on at login (with no paused warnings) like it was August... Evemon have reported completed skills the whole time, and I was supposed to have 1 hour left when I logged on today.
#299764
---á
"In human stupidity, when it is not malicious, there is something very touching, even beautiful... There always is." /Tolstoy
|
erg cz
Eleutherian Guard Villore Accords
524
|
Posted - 2016.11.15 23:35:29 -
[213] - Quote
Fitting tool does not display fitted modules. I have to undock to see, if modul is fitted or not.
Absolutely free trial extension. Just click the link and get your extra week of Eve for free!
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Hildebrandt Koeppl
Hybrid Flare Project Immersion
13
|
Posted - 2016.11.15 23:43:04 -
[214] - Quote
Ncc 1709 wrote:people have had nearly a weeks warning to update e-mails... and you leave it till you cannot log in to read the messages? Well, There are people like me that verified every single email prior to this clusterf*ck just to find that several accounts required the mails to be verified anew today. Every single one of my accounts had shown the mail as verified a few days ago. Besides that little details you might be surprised that there are players who have a tiny bit of real life left and possibly could not log into their accounts for a few days. You know, working People on business trips, deployed soldiers, people who did not take their PC with them on vacation. There might be one or two of them out there, you know? Returning players are a whole different story as well. They might not have seen the shiny posts, because they maybe only heared from a friend today that an presumably awsome expansion is about to go live... Of course real veterans would still come back only three days later after the worst kinks have been ironed out. Compared to some older expansions today went comparably well. |
Opal Opaque
Robotech Expeditionary Force
0
|
Posted - 2016.11.15 23:54:06 -
[215] - Quote
EVE is my favorite game! I have played it for about ten years and have plexed and paid for many subscriptions off and on for the last decade. I have been playing multiple accounts for the last several years, never using ISBoxer or any other illegal means to profit or pay for my accounts. I have always tried to comply with CCP's EULA to the best of my knowledge, but I admit, I just click Accept any time a EULA agreement comes up without "studying" the details and what all it entails. I feel MOST normal people do this with most games as EULA's are generally the "legal mumbo jumbo" required to cover your liabilities and protect all parties and such. I understand I am responsible for holding up my end of the EULA and subject to CCP's decision if I have broken it.
With this new release, I know there are many issues with email verification.
My first question is simple ... Will CCP be making an easy way to link multiple accounts to a single email without having to petition each and every account individually?
Gaming in MMO's over the last decade, I have created over 20 email accounts. I have changed passwords so many times for "account security" that I have over 60 possible passwords on those accounts which I have written down in my notebook to try to keep track of them all. Some I did not write down :( I have tried to access some email accounts to verify EVE and those accounts have been inactive for YEARS. One email wants to "message" me a code on my cell phone to reactivate my email .... I don't have a cell phone btw .... Another email provider has temporarily "frozen" my account due to inactivity but I may contact their customer support. I can see how this is a serious issue for players who made their accounts over a decade ago.
Secondly .... Is it possible to allow access in account management using usernames and passwords?
I ask this because when I tried to sign on to several accounts, an email verification was sent ... I just didn't know where to ... I would have written down the email accounts I have used on every account IF I had known I would not be able to access account management to see which EVE account was linked to which EMAIL account. I have previously been able to just sign on to my accounts to find out this information any time I needed it ... like when the new launcher came out before.
I feel CCP seems to have encouraged a true sandbox in EVE and LOVE the vision and direction CCP has taken recently. I think many "multiboxing" account holders are in the same position which I am in due to CCP's recent email verification change as 2 of about 10 people I have talked to have had issues as well.
Thank you for dealing with this issue and congratulations on what otherwise seems to be an epic release. |
X Mayce
Manson Family Advent of Fate
16
|
Posted - 2016.11.15 23:56:41 -
[216] - Quote
mole weazle wrote:Raiden Harmann wrote:CCP Falcon wrote:CPT Bridgehouse wrote:Not getting the email to verifi my account(s). Check the address that your account is associated with, it needs to be verified in account management or our login system won't send codes to it. You can follow these steps to verify your email address. My alt account still no email, cant follow the steps as verified saturday so cant log into account manager for it, email sent to support .......still waiting. wouldn't mind so much but everything is on that char atm. need help here. same issue. could do with some help too edit none of my accounts tied to my yahoo mail are getting the emial
Same here, no Emails are reaching my yahoo E-Mail Account.
Manson Family
Advent of Fate
|
Gregory John
Hole Riders Spaceship Samurai
0
|
Posted - 2016.11.15 23:57:15 -
[217] - Quote
Simple fact is, that every other game developer that has an MMO provides optional security for accounts, this **** is ridiculous, they shouldnt force us to use authentication... |
Ragnar D IX
Ayn Rand Corporation
14
|
Posted - 2016.11.15 23:58:41 -
[218] - Quote
CCP Falcon wrote:Tyfanna wrote:Can't log in with ANY of my accounts... says "authentication token ran out. pls try again" ....awesome...really awesome Take a look at the important deployment information in this news item.
Typical: give your customer base home work. nice. |
Tanner Marqual
Non Igitur Obicere
1
|
Posted - 2016.11.16 00:05:10 -
[219] - Quote
FYI something is definitely borked with training history. An alt is currently training Min Strat Cruise V. Last entry for training history is Min Strat Cruise III on 11/2. Another alt appears to be missing between 8 and 11 days of training based on last training item in history, current training item progress and EveMon's expected progress when I first started it up so the actually training queue may be messed up as well.
Bug reports submitted from both accounts.
Bah, I don't sign anything...
|
Chrysaetus
Mollin Material Research and Excavation Beacon Light Alliance
6
|
Posted - 2016.11.16 00:05:53 -
[220] - Quote
The voice... KILL IT... IT HAUNTS ME... |
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ivana heaps
KA POW POW Inc Late Night Alliance
0
|
Posted - 2016.11.16 00:07:39 -
[221] - Quote
Would be awsome to check out the new stuff as i was all prepared for ,instead Im playing email wars and watching support tickets disapear with no result
|
Azure Momaki
The Awakened Armada
0
|
Posted - 2016.11.16 00:12:14 -
[222] - Quote
I've read most of this forum, and I'm not upset at the biography thing. I am very concerned about my e-mail confirmation not going through. I haven't played in a few months, and left my accounts alone as I didn't have money to pay for them. I was able to confirm this one, but i have another account that I can't even get to the EULA screen on the launcher or in EVE Account Management. I verified that the second e-mail address works (sent a test email from my primary to secondary, no hiccups or anything in retrieval), so I'm worried that this is a miscommunication between CCP servers/e-mails and my secondary address. I've debated on putting a Service Ticket in, but I don't know how long the response would take, hence why I'm messaging here.
I just don't want a 4-year old character to poof out of existance. |
Karl Jerr
Herzack Unit
121
|
Posted - 2016.11.16 00:22:13 -
[223] - Quote
No email too, I cannot even access to my accounts on the website.
My yahoo , even via the web interface, is empty, no mail no spam whatsoever.
Great Great... |
Gyrr Sie
W.O.R.M-S.W.A.R.M Gentlemen's.Club
9
|
Posted - 2016.11.16 00:22:33 -
[224] - Quote
This account and an alt associated with gmail worked getting the verification code... the accounts associated with my yahoo address are not receiving any verification emails... probably so many emails going out that yahoo blacklisted ccp for spam. Had it happen to us over in Iraq back in 2009. |
Milla Goodpussy
Federal Navy Academy
467
|
Posted - 2016.11.16 00:23:48 -
[225] - Quote
still no further response from CCP, no email received, nothing CCP YOU REALLY HAVE FAWKED THIS UP!
i am beyond livid right now cause there are so many optional ways of authentication that other mmo's use and you failed miserably at figuring out a better method..
|
Towaoc
Applied Technologies Inc Agents of Fortune
19
|
Posted - 2016.11.16 00:27:06 -
[226] - Quote
Gyrr Sie wrote:This account and an alt associated with gmail worked getting the verification code... the accounts associated with my yahoo address are not receiving any verification emails... probably so many emails going out that yahoo blacklisted ccp for spam. Had it happen to us over in Iraq back in 2009. Yahoo problems here too. Got a couple of accounts with yahoo email addresses registered right after down time this morning. Now trying to run more accounts through the process and not receiving the emails... |
Milla Goodpussy
Federal Navy Academy
467
|
Posted - 2016.11.16 00:39:42 -
[227] - Quote
Towaoc wrote:Gyrr Sie wrote:This account and an alt associated with gmail worked getting the verification code... the accounts associated with my yahoo address are not receiving any verification emails... probably so many emails going out that yahoo blacklisted ccp for spam. Had it happen to us over in Iraq back in 2009. Yahoo problems here too. Got a couple of accounts with yahoo email addresses registered right after down time this morning. Now trying to run more accounts through the process and not receiving the emails...
that would make sense if ccp got black listed from sending out all those survey monkey's and "please come back to eve" emails
brilliant thinking ccp! im even more furious about this right now..
where is that GM Hotep response now.. cause even on ownership verification you do not want that information being sent out as it risk even greater security leaks!!
|
ZogTiger
Center for Advanced Studies Gallente Federation
0
|
Posted - 2016.11.16 00:42:55 -
[228] - Quote
It's yahoo mails that seem to be the issue. Both my regular accounts use yahoo mail and neither recieved any type of codes trying to log in.
|Made this account with gmail instead just a few minutes ago. No issues at all verifying my email, getting a code, making a character and logging in. |
Ncc 1709
Fusion Enterprises Ltd Badfellas Inc.
320
|
Posted - 2016.11.16 00:50:42 -
[229] - Quote
WTF did you do to my bio's? all my toons bio's are blank!... |
Azure Momaki
The Awakened Armada
0
|
Posted - 2016.11.16 00:57:10 -
[230] - Quote
Azure Momaki wrote:I've read most of this forum, and I'm not upset at the biography thing. I am very concerned about my e-mail confirmation not going through. I haven't played in a few months, and left my accounts alone as I didn't have money to pay for them. I was able to confirm this one, but i have another account that I can't even get to the EULA screen on the launcher or in EVE Account Management. I verified that the second e-mail address works (sent a test email from my primary to secondary, no hiccups or anything in retrieval), so I'm worried that this is a miscommunication between CCP servers/e-mails and my secondary address. I've debated on putting a Service Ticket in, but I don't know how long the response would take, hence why I'm messaging here.
I just don't want a 4-year old character to poof out of existance.
My secondary account is hotmail. My AOL address worked fine. |
|
Hildulfr
KarmaFleet Goonswarm Federation
12
|
Posted - 2016.11.16 01:15:05 -
[231] - Quote
I was getting Yahoo e-mails fine earlier today when setting up on my laptop, but now that I'm home on my desktop I've not received any e-mails to my Yahoo account from CCP. Currently not able to access any of my six accounts waiting for verification codes. :( |
Karl Jerr
Herzack Unit
121
|
Posted - 2016.11.16 01:24:44 -
[232] - Quote
Cool, I received the codes 2 hours after I asked, all expired/mismatch
Let's do Pvp with the CCP mail system, that seem to be an emergent gameplay |
Alba Musana
Winfield Star-Tech
0
|
Posted - 2016.11.16 01:27:01 -
[233] - Quote
re: timer for mining command bursts - is this supposed to be a thing? I could not dock because I ran a command burst outside the station to test it. I got a "aggression against capsuleer" message and a 60 second timer. |
Gyrr Sie
W.O.R.M-S.W.A.R.M Gentlemen's.Club
9
|
Posted - 2016.11.16 01:30:56 -
[234] - Quote
Alba Musana wrote:re: timer for mining command bursts - is this supposed to be a thing? I could not dock because I ran a command burst outside the station to test it. I got a "aggression against capsuleer" message and a 60 second timer.
Yep working as intended. weapons timer for using bursts. |
Jeven HouseBenyo
Vanity Thy Name Is
412
|
Posted - 2016.11.16 01:44:25 -
[235] - Quote
ZogTiger wrote:It's yahoo mails that seem to be the issue. Both my regular accounts use yahoo mail and neither recieved any type of codes trying to log in.
|Made this account with gmail instead just a few minutes ago. No issues at all verifying my email, getting a code, making a character and logging in.
This morning (U.S. Central Time Zone morning) accounts I have linked to Yahoo emails did get their authorization codes, though they were scattered between Inbox and Spam. That Yahoo is no longer playing nice with automated CCP emails is very possible, considering the sheer number of them pouring out of Iceland. It also speaks volumes how much trouble this 'one time only, we promise!' two stage login has become in the first day.
I'm just glad I didn't jump the gun and do the two part check-in as was suggested via the Launcher for the last couple days, only to face it again! My frustrations lie elsewhere.
>Jeven
Minny boat flyer, unofficial squeaky wheel.
'Game Ethics and Morality Monitor' I remember promises.
Snark at 11-24/7/365.25. Overshare? Yup.
Yes it's my fault. And if you don't staap it I'll do it again. ;-P
No you can't has my stuffs OR my SPs.
|
Gyrr Sie
W.O.R.M-S.W.A.R.M Gentlemen's.Club
11
|
Posted - 2016.11.16 02:10:30 -
[236] - Quote
I'll even do your homework for you... please go to postmaster.yahoo.com and submit the 'new sender application' form for service.ccpgames.com. Payment to me can be made to this character I accept plex, aurumn, and even ISK. |
Duns Minor
RAMJAC Corporation
0
|
Posted - 2016.11.16 02:16:26 -
[237] - Quote
Same problem with Yahoo e-mail. No issues with Gmail. I'm assuming Yahoo is blocking CCP e-mails as Spam. |
Kusum Fawn
Perkone Caldari State
565
|
Posted - 2016.11.16 02:25:46 -
[238] - Quote
After injecting a book that the prerequisites are not fully trained for, it looks exactly the same as a skill that has not had the book injected for. the only way to tell is the change in the right click menu options.
This needs to change to give feedback that the skill book has been injected but is (currently) untrainable.
Its not possible to please all the people all the time, but it sure as hell is possible to Displease all the people, most of the time.
|
Cara Forelli
Better Off Red Unspoken Alliance.
2116
|
Posted - 2016.11.16 02:36:50 -
[239] - Quote
Duns Minor wrote:Same problem with Yahoo e-mail. No issues with Gmail. I'm assuming Yahoo is blocking CCP e-mails as Spam. They had no trouble alerting me that my account was expiring...too bad I can't log in....
Want to talk? Join my channel in game: House Forelli
Titan's Lament
|
Sim Frost
DarkSide Industries Interstellar Starbase Syndicate
5
|
Posted - 2016.11.16 02:43:23 -
[240] - Quote
You have too many failed login attempts. Please wait a few minutes and try again.
3 hours later ..... |
|
Ragnar D IX
Ayn Rand Corporation
14
|
Posted - 2016.11.16 02:56:14 -
[241] - Quote
Ok...
Seems like not getting a verification email is somehow related to Yahoo. There. Ok. Now, fix it. |
Milla Goodpussy
Federal Navy Academy
468
|
Posted - 2016.11.16 03:01:38 -
[242] - Quote
sent test "recruit a friend" invite to myself at my other mains email..
success! invite goes out.. added ccp support as a contact in Hotmail/outlook
received an email verification newsletter finally after several hours of waiting..
clicked on link to confirm my email address ( as im looking directly into my inbox)
split second later
Email verification failed We are unable to verify your email address at this time. Please try again later.
what in hell ccp
(*&&^!^%&*^!^!()*&^)!(&*_*&!(!!!!!!!! you!!!!!!!!!!!!!!!!!!!!!!!!!! |
David Grogan
The Motley Crew Reborn End of Life
331
|
Posted - 2016.11.16 03:28:14 -
[243] - Quote
new skill management system is truly awful
is there a classic skill management option?
a pain in the royal ass to find skills you can train as omega and even worse as alpha very very off putting
old system was 10 times easier to use
Everytime you buy something that says "made in china" you are helping the rising unemployment in your own country unless you are from china, Buy locally produced goods and help create more jobs.
|
David Grogan
The Motley Crew Reborn End of Life
331
|
Posted - 2016.11.16 03:34:44 -
[244] - Quote
Gyrr Sie wrote:This account and an alt associated with gmail worked getting the verification code... the accounts associated with my yahoo address are not receiving any verification emails... probably so many emails going out that yahoo blacklisted ccp for spam. Had it happen to us over in Iraq back in 2009.
yup check your spam folder thats where mine ended up on my yahoo account
Everytime you buy something that says "made in china" you are helping the rising unemployment in your own country unless you are from china, Buy locally produced goods and help create more jobs.
|
ZogTiger
Center for Advanced Studies Gallente Federation
1
|
Posted - 2016.11.16 03:48:43 -
[245] - Quote
Like none of us thought to check our spam folder..... |
David Grogan
The Motley Crew Reborn End of Life
331
|
Posted - 2016.11.16 03:55:47 -
[246] - Quote
ZogTiger wrote:Like none of us thought to check our spam folder.....
my point is if enough get flagged as spam the server will begin to blacklist
Everytime you buy something that says "made in china" you are helping the rising unemployment in your own country unless you are from china, Buy locally produced goods and help create more jobs.
|
Buoytender Bob
Ronin Exploration Mission and Mining
213
|
Posted - 2016.11.16 04:00:08 -
[247] - Quote
Storyline mission notice pops up ,but no mission briefing in neocom journal or addition of agent while in another station. Go to station of storyline mission and agent says not available as listed in available agent list, but offers a mission if you click on him/her instead of saying to "come back later....".
To buck the popular trend, I began to Rage Start instead of Rage Quit.
...and every time I get another piece of Carbon, I know exactly what CCP is getting this Christmas.
|
Gyrr Sie
W.O.R.M-S.W.A.R.M Gentlemen's.Club
11
|
Posted - 2016.11.16 04:04:13 -
[248] - Quote
David Grogan wrote:Gyrr Sie wrote:This account and an alt associated with gmail worked getting the verification code... the accounts associated with my yahoo address are not receiving any verification emails... probably so many emails going out that yahoo blacklisted ccp for spam. Had it happen to us over in Iraq back in 2009. yup check your spam folder thats where mine ended up on my yahoo account
Thank you for trying to be helpful but the spam folder is nothing but the usual assortment of bdsm sites, lonely ladies lookin for love, and that Nigerian prince that just hasn't got the idea that i'm really not into him and I don't care how much money he wants to send me. |
David Grogan
The Motley Crew Reborn End of Life
331
|
Posted - 2016.11.16 04:15:50 -
[249] - Quote
Gyrr Sie wrote:David Grogan wrote:Gyrr Sie wrote:This account and an alt associated with gmail worked getting the verification code... the accounts associated with my yahoo address are not receiving any verification emails... probably so many emails going out that yahoo blacklisted ccp for spam. Had it happen to us over in Iraq back in 2009. yup check your spam folder thats where mine ended up on my yahoo account Thank you for trying to be helpful but the spam folder is nothing but the usual assortment of bdsm sites, lonely ladies lookin for love, and that Nigerian prince that just hasn't got the idea that i'm really not into him and I don't care how much money he wants to send me.
awww i miss the prince of nigeria his poor spelling amused me
he can email me at the whitehouse in the new year
Everytime you buy something that says "made in china" you are helping the rising unemployment in your own country unless you are from china, Buy locally produced goods and help create more jobs.
|
Belthazor4011
The Bacon Who Loved Me The Bacon Empire
284
|
Posted - 2016.11.16 04:32:21 -
[250] - Quote
David Grogan wrote:new skill management system is truly awful and way over engineered - really the old system was simple to use and got the job done in seconds.............this new system is clunky difficult to plan skill queues with and just laggy and horrible to use.
you broke something that actually didnt need fixing
is there a classic skill management option?
a pain in the royal ass to find skills you can train as omega and even worse as alpha very very off putting
old system was 10 times easier to use
suggested improvements
1. a new tab (Skills i can train - for alpha clones) this shows skills you have and that can be trained (Alpha's will want this) 2. rather than gimping alpha train speed to half omega make all training at same speed per toon but omegas get 2x toon per account @normal speed training for subscribing. alphas can only train 1 toon per account. 3. classic skill queue management console option for those that hate your new system
if i could put a vote on this forums
old skill management system
or
new skill management system
i bet the old would win the vote
Oh the whole new Character Screen is a way too complicated piece of junk that is made to look good instead of being easy to use. Its utter garbage and had me swearing most of the night.
|
|
Mi-Lin
Center for Advanced Studies Gallente Federation
9
|
Posted - 2016.11.16 04:34:16 -
[251] - Quote
Two issues.
1. Yahoo email issue. Not in spam, not in inbox.
2. On this account and one other, in the upper left corner it says I have Omega time left on a subscription, however it shows a date and time for when the subscription last expired. Cannot log in, t prompts me to upgrade to Omega to log in more than one account.
It needs to be pointed out that on my Account Management page, it shows my account as in alpha state.
They make a wondrous mess of things. Brave amateurs, they do their part. - Random CASHole
|
Sahriah BloodStone
No.Mercy Triumvirate.
257
|
Posted - 2016.11.16 05:37:12 -
[252] - Quote
Heya CCP.
My friend rejoined eve today and I recommend he make a new character and play the new tutorial before jumping back into his old character. On getting home I discovered that he doesn't have access to the new tutorial. I got him to make a 3rd character and try again and still a no go.
* Friend making a new character on an old account does not have access to the new tutorial.
Sahriah Bloodstone
No.Mercy // Triumvirate
"Never underestimate your enemy or disrespect its abilities. If you do, you shall become the hunted "
|
Towaoc
Applied Technologies Inc Agents of Fortune
20
|
Posted - 2016.11.16 05:47:27 -
[253] - Quote
Added the eve support address to my Yahoo contact list about an hour ago. May be a coincidence, but now starting to receive verification emails to yahoo...
|
Yuris Spike
Alts Gone Bad
0
|
Posted - 2016.11.16 06:11:54 -
[254] - Quote
I cant even try to log in. Tried to log into an older account and failed.
http://imgur.com/a/BAGYj
Now have been stuck getting this message, then the launcher deleted all my other saved log ins. Now I cant even try to add another account to log in. Been over 10hrs now, locked out of tq, can log in on sisi just fine but everytime i switch to back to TQ the message just pops back up, threw in a ticket for now |
MZ4970 Aakiwa
Black Scorpions Inc Circle-Of-Two
2
|
Posted - 2016.11.16 06:11:57 -
[255] - Quote
Another bugs found..
Unable to use right-click modify selling / buying orders from My Wallet - Orders Tab. Normally if you right-click individual selling / buying order, and select "Modify Order", a Modify Order dialog box pops-up, when you press the "Click for detailed market info", it won't update to the selected item, it just stuck at the first item you selected.
So to update all your selling / buying order now, you have to go manually to the "regional market" browser, look-up the items you're selling / buying, then update the price there. |
Setish Akula
Dies Lustricus
1
|
Posted - 2016.11.16 06:21:16 -
[256] - Quote
17 hours now. V-code mail still take way longer than the 10min expiration timer to arrive. Locked out of everything. Still no reply to tickets. Still no word from CCP that they are at least working on this issue.
Turn this enforced two-factor auth off until you fix your mail servers maybe? |
Neadayan Drakhon
Heuristic Industrial And Development AddictClan
311
|
Posted - 2016.11.16 06:46:36 -
[257] - Quote
1 - Yahoo mail users add [email protected] as a contact. This should unblock the verification emails, though they will likely still be delayed, keep trying though and give the contact a few minutes to work before the past mails will show up, but they will show.
2 - The new character sheet & skill queue is TERRIBLE. Very painful to look at, please change it back or at least give us the option to change it back. Perhaps a selling point is to make alpha clones use this awful interface and tempt them with a better one if they subscribe But seriously; the skill queue was fine the way it was, now its awful, why did anyone think it needed changed? |
Hildulfr
KarmaFleet Goonswarm Federation
12
|
Posted - 2016.11.16 06:47:42 -
[258] - Quote
Towaoc wrote:Added the eve support address to my Yahoo contact list about an hour ago. May be a coincidence, but now starting to receive verification emails to yahoo...
This solved my problem. Getting all my verification codes in 2-3 minutes now. Thanks. |
Ruthbar
Thuggee
0
|
Posted - 2016.11.16 07:19:53 -
[259] - Quote
wow, what a (patch) day......
at first looks i only have 5 issues that are not even of technical nature.
1) Aura: my guess is you have replaced an actual human recording with some Text2Speech thing. it sounds terrible. maybe you can get the tempo and pitch closer to the old Aura ?
2) Character Sheet: the skill categories need to be alphabetical, otherwise it generally looks not 'pleasing', i have to put effort in to see what is happening.
3) 2x >> next to the training queue ??? that is totally weird, i thought what going on here, do i have some accelerator taken ? no, its CCP giving me false information. remove that, its silly to make us believe we are 'rewarded'. nothing has changed for us omegas. show 1/2x >> on alphas instead.
4) weird yellow frames around all T2 stuff icons and faction item icons. what is that about ? it make everything look tacky somehow. is that an error in rendering or image processing ?
5) EULA vs. Patch Notes: the patch notes state
Quote:"Alpha characters may not be logged in simultaneously from the same location as other active EVE Online clients" such passus can not be found in the EULA, there is written
Quote:"You may establish more than one Account for each copy of the Software licensed. You are however not allowed to play EVE by using more than one Account at the same time, unless you pay a subscription fee for each of the Accounts you intend to use for that purpose." the EULA makes no reference to the location, can you please clarify ?
hope you are sorted with pizza and coffee for the people fixing the bugs ;-) Have FuN! Ruthbar |
Darkblad
1538
|
Posted - 2016.11.16 07:40:10 -
[260] - Quote
Ruthbar wrote:4) weird yellow frames around all T2 stuff icons and faction item icons. what is that about ? it make everything look tacky somehow. is that an error in rendering or image processing ?] Golden border = Requires Omega (due to skill prerequisites).
Get used to it, Alpha is the new gold standard
NPE-ISD-Übersetzt!
|
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Ueli Toni
EVE University Ivy League
0
|
Posted - 2016.11.16 08:25:34 -
[261] - Quote
Email delivery for the verification code seems to be delayed for some email accounts. I've verified the problem is not with the mailbox (mails from google/AWS arrive instantly). I'm not talking about "a short while" as stated in the known issues post, the emails arrive 15-50mins after requesting. This leads to the launcher to complain about cookies and web based login claims google authenticator is enabled on the account, which certainly is not the case. Any solution in sight for this? |
Hulk Miner
Absolute Massive Destruction Test Alliance Please Ignore
69
|
Posted - 2016.11.16 08:51:06 -
[262] - Quote
I know that CCP is working hard to get this avalanche of support tickets (mine included) reduced but I think the support ticket system needs a revamp.
Why cant CCP implement a queue based system with a visual of where your ticket is in the queue? If people know whats happening it quells the hysteria of not knowing anything and being in the dark.
-Hulk |
Jeven HouseBenyo
Vanity Thy Name Is
414
|
Posted - 2016.11.16 09:03:45 -
[263] - Quote
Big bug issue.
Seems those promised customizable Overview Icons are still missing from the Overview options. Where have they been hidden in the game client UI so I can fidget with them?
Thanks for the directions on their location in advance.
>Jeven
Minny boat flyer, unofficial squeaky wheel.
'Game Ethics and Morality Monitor' I remember promises.
Snark at 11-24/7/365.25. Overshare? Yup.
Yes it's my fault. And if you don't staap it I'll do it again. ;-P
No you can't has my stuffs OR my SPs.
|
Julia Brennan
Luna Corp
0
|
Posted - 2016.11.16 09:11:15 -
[264] - Quote
12 hours later .. Not even a try of delivering the verification e-mail has been seen in the mailserver's log.
I cant login to my main char, which is a null sec CEO. Thanks for testing that 2-factor-auth before throwing this **** at your customers. |
Rawthorm
D.M.T inc Circle-Of-Two
122
|
Posted - 2016.11.16 09:28:04 -
[265] - Quote
Since the new patch there is a bug where if you donate PLEX time to another character that is currently un-subbed (Alpha state) you still can't log into it while any other account is running even though the account management page shows that the account is now in an Omega state.
This resolves itself once you shut down the other accounts and log in with the account in question, after which it is recognized as Omega going forward. This is a serious issue for multi-account players as if you need to log in an account to help in a crisis, logging off the others which may be in combat isn't always an option. |
Ikarus Cesaille
Strategic Exploration and Development Corp ChaosTheory.
1
|
Posted - 2016.11.16 09:48:24 -
[266] - Quote
Unable to convert PLEX to AUR in citadels. Works in NPC stations. Intentional? |
helana Tsero
Science and Trade Institute Caldari State
617
|
Posted - 2016.11.16 09:52:10 -
[267] - Quote
Character sheet text is tiny when playing at 90% font.
"...ppl need to get out of caves and they will see something new.... thats where eve is placed... not in cave." | zoonr-Korsairs |
Meanwhile Citadel release issues: "tried to bug report this and the bug report is bugged as well" | Rafeau |
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Nerath Naaris
Pink Winged Unicorns for Peace Love and Anarchy
1070
|
Posted - 2016.11.16 09:56:45 -
[268] - Quote
Just logged in after downloading the Patch and my current skill (Small Blaster Spec V) apparently reset itself to zero (9 days 18 hours etc. till completion), whereas I actually should have it about half done (4 days etc. left).
Anyone else with that problem?
Now with DAILY add-ons!
Je suis Paris // Je suis Köln // Je suis Brüssel // Je suis Orlando // Je suis Nice // Je suis Würzburg, München, Ansbach // Je suis Saint-Étienne-du-Rouvray
Je suis [?]
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Moac Tor
Cyber Core Stain Confederation
739
|
Posted - 2016.11.16 11:22:07 -
[269] - Quote
Nerath Naaris wrote:Just logged in after downloading the Patch and my current skill (Small Blaster Spec V) apparently reset itself to zero (9 days 18 hours etc. till completion), whereas I actually should have it about half done (4 days etc. left).
Anyone else with that problem?[ I've lost over a month of skill training on two alts which had the dual character training active on. It seems the skills were lost from the last time the skill queue was updated. As I hadn't logged onto these accounts for a while I've lost a good chunk of skill (over a month on one of the characters).
Support ticket has been logged.
Modulated ECM Effects
An Alternative to Skill Trading
|
Baldy McNoHair
State War Academy Caldari State
0
|
Posted - 2016.11.16 11:30:22 -
[270] - Quote
Iria Ahrens wrote: * Empire descriptions sound a bit biased. Amarr are actually described as "doing unspeakable evil for their god."
Umm...considering that historically, they genocided Minmatar into almost extinction, then enslaved the rest, I'd say its quite accurate ;)
|
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Hulk Miner
Absolute Massive Destruction Test Alliance Please Ignore
69
|
Posted - 2016.11.16 12:00:22 -
[271] - Quote
Moac Tor wrote:Nerath Naaris wrote:Just logged in after downloading the Patch and my current skill (Small Blaster Spec V) apparently reset itself to zero (9 days 18 hours etc. till completion), whereas I actually should have it about half done (4 days etc. left).
Anyone else with that problem?[ I've lost over a month of skill training on two alts which had the dual character training active on. It seems the skills were lost from the last time the skill queue was updated. As I hadn't logged onto these accounts for a while I've lost a good chunk of skill (over a month on one of the characters). Support ticket has been logged.
check your other skills as the skillpoints seem to have jumped onto another completed skill. I have 548k skill points on a 256k skill on one character.
|
Nyctos
Republic Military School Minmatar Republic
0
|
Posted - 2016.11.16 12:21:45 -
[272] - Quote
I agree with all the others that have complained about the new character sheet. What brainless twit thought it needing changing? It's almost unusable now for managing skills and seeing other information.
What made the old character sheet decent was its greater simplicity. Most information was available in two steps: (1) find information category in a single vertical list that is easy to visually scan and select it, (2) look at the selected information panel and possibly scroll it and/or find a subcategory. Skills were managed via a dedicated panel and a separate dialog for adjusting the queue order.
The new scheme drops the sensible vertical scrolling panes for a poorly conceived mishmash horizontal tabs of major info categories and another set of subtabs within each category for the actual "real" category of interest. This is much harder to scan and forces you to hunt through a hierarchy forest to find what you actually want to look at.
The new skill management tab is a complete disaster. The dumbshit human factors / user experience person who thought it was a good idea to fit both skill selection/overview and queue management into a single all-in-one panel should be fired (or worse). The old scheme was better: the main skills panel made it easier to see what skills you have and what current levels were. The separate skill queue dialog also showed the current skill info but added the skill queue in an easily scrolled vertical pane with lots of screen real estate available if the dialog was enlarged. This made it much easier to scan and find things.
The new skill tab is a horrible web of three overly complex information panes with too little screen space available for each and a multi-column display of information categories that is hard to scan. Never combine both horizontal and vertical scanning of the same information field if at all possible. You can use both in a matrix with separate information types for each direction, but not for the same *single* information type.
The middle pane of the skill panel is painful to use as one is forced to click on each category in the upper information pain to select what category you want. The constant back-and-forth between these grows rapidly tiresome, and for the larger categories the middle pane is not large enough to easily see all the info you want.
The new skill queue is horrible. Trying to cram all of it into the lower pane almost completely destroys its function. For those of us who routinely have 30-50 skills in the queue, there is far too little screen real estate to easily see what's in training and whether or not it should be reordered.
TLDR: The new character sheet and skill management UI is a worhless piece of crap. Anyone involved in designing it should be fired and turned into an Amarr slave. |
|
CCP Goliath
C C P C C P Alliance
3069
|
Posted - 2016.11.16 12:32:31 -
[273] - Quote
Hulk Miner wrote:Moac Tor wrote:Nerath Naaris wrote:Just logged in after downloading the Patch and my current skill (Small Blaster Spec V) apparently reset itself to zero (9 days 18 hours etc. till completion), whereas I actually should have it about half done (4 days etc. left).
Anyone else with that problem?[ I've lost over a month of skill training on two alts which had the dual character training active on. It seems the skills were lost from the last time the skill queue was updated. As I hadn't logged onto these accounts for a while I've lost a good chunk of skill (over a month on one of the characters). Support ticket has been logged. check your other skills as the skillpoints seem to have jumped onto another completed skill. I have 548k skill points on a 256k skill on one character.
Which skill? Did you submit a bug report? Would love to see a screenshot of what your UI is telling you so we can compare it with the server records.
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
|
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Larry Sheppard
Resilience. DARKNESS.
0
|
Posted - 2016.11.16 12:36:32 -
[274] - Quote
Blood Raider Advanced Cerebral Accelerator
Right before patch i activated 2x of those on 2 chars.
After the patch none of them worked anymore. the same happend to all other ppl using those Accelerators
CCP Lebowsky & other CCP members said they will make a script that adds/reactivates those Boosters.
Today i logged on and nothing changed. Big update to download but nothing in hangar no Redeem Items.
So i asked in Help channel and everyone including ISD Arooga seemd to forgot about this thing.
My question is:
Do we get those 2 items worth right now on market around 160millions isk Reimbursed/Reactivated or does every single customer need to submit a ticket?
|
|
CCP Goliath
C C P C C P Alliance
3069
|
Posted - 2016.11.16 12:42:44 -
[275] - Quote
Larry Sheppard wrote:Blood Raider Advanced Cerebral Accelerator
Right before patch i activated 2x of those on 2 chars.
After the patch none of them worked anymore. the same happend to all other ppl using those Accelerators
CCP Lebowsky & other CCP members said they will make a script that adds/reactivates those Boosters.
Today i logged on and nothing changed. Big update to download but nothing in hangar no Redeem Items.
So i asked in Help channel and everyone including ISD Arooga seemd to forgot about this thing.
My question is:
Do we get those 2 items worth right now on market around 160millions isk Reimbursed/Reactivated or does every single customer need to submit a ticket?
Nobody forgot anything, it just takes some time to prepare such a script and test it.
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
|
|
Larry Sheppard
Resilience. DARKNESS.
0
|
Posted - 2016.11.16 12:44:12 -
[276] - Quote
CCP Goliath wrote:Larry Sheppard wrote:Blood Raider Advanced Cerebral Accelerator
Right before patch i activated 2x of those on 2 chars.
After the patch none of them worked anymore. the same happend to all other ppl using those Accelerators
CCP Lebowsky & other CCP members said they will make a script that adds/reactivates those Boosters.
Today i logged on and nothing changed. Big update to download but nothing in hangar no Redeem Items.
So i asked in Help channel and everyone including ISD Arooga seemd to forgot about this thing.
My question is:
Do we get those 2 items worth right now on market around 160millions isk Reimbursed/Reactivated or does every single customer need to submit a ticket?
Nobody forgot anything, it just takes some time to prepare such a script and test it.
Cool, thx |
James Bullseye
Szent Korona Klub
5
|
Posted - 2016.11.16 12:49:21 -
[277] - Quote
There are missing color themes from the "genral sttings" tab.And my carahcter shwett should show a live picture of my craacter but it does not these are actually nota big poroblems the game just work fine for me. |
RaVenC
Kriegsmarinewerft Goonswarm Federation
4
|
Posted - 2016.11.16 12:59:53 -
[278] - Quote
RaVenC wrote:Quote:Your email address *** is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below.
Not funny :-/ My account email addresses was confirmed since years before the update, so I didn't care about the notification that email addresses have to be confirmed. And now I can't confirm them again, because I use a own, private mail server
My two main accounts are blocked because of this issue. And when I remember correctly, no such email filter was announced. Ticket was created for one account yet, but I think i have to wait a while for the answer. (Also it's hard to create tickets, and answer them even there isn't any chance to login) Thankfully my board session wasn't gone with this update. |
Niding
The Legion of Spoon Curatores Veritatis Alliance
56
|
Posted - 2016.11.16 13:01:57 -
[279] - Quote
My sub ran out yesterday, and I resubbed today, after the patch. Account management page verified that I was now Omega account.
When I tried to log on, the laucher asked me to upgrade to Omega, and I was restricted as an Alpha. So I had to log OUT of all my accounts (all Omegas), and then I relogged onto this account, and NOW it told me that I was Omega. This fixed the issue with the launcher registering me as Alpha, even tho the database/account manamgement got me listed as Omega. So an database vs launcher transfer issue it seems.
I have to agree with the other comments regarding the new Character management page. It might look fancy, but from a UI design userfriendliness point of view, its a massive step back in functionality.
The old method of having the skilltree in one window, and the Training Queue in another was very userfriendly/functional.
It seems like visual design has won over FUNCTIONAL design.
Give us options to configure the Character/skill window(s). |
Milla Goodpussy
Federal Navy Academy
468
|
Posted - 2016.11.16 13:08:58 -
[280] - Quote
when are we going to get a freaking answer regarding the email verification problems
or must we wait for another Andie Seagull video to come out to calm us down
i knew when she dropped that video this game was about to have some serious problems
ive not received one new verification at all and i have you CCP added as a contact on my Hotmail and nothing is still coming in.
please allow us to simply log into account management to update this email crap ourselves!
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Querns
GoonWaffe Goonswarm Federation
2588
|
Posted - 2016.11.16 13:17:27 -
[281] - Quote
I have received scattered reports of ore anomalies generating by infrastructure hub upgrades not properly respawning in conquerable 0.0. Anecdotally, sites are failing to respawn until after downtime, and sites that do respawn don't have the right composition of asteroids.
This post was crafted by the wormhole expert of the Goonswarm Economic Warfare Cabal, the foremost authority on Eve: Online economics and gameplay.
|
Fault24x
9th Air Cavalry
19
|
Posted - 2016.11.16 13:22:11 -
[282] - Quote
Getting reports that the new Aura Voice is so horrible that people are drowning puppies IRL.... (true story)
Seriously GIVE US OUR OLD AURA back.... you have ripped the soul from eve.
Much like taking your favorite band of all time and killing the lead singer and replacing them with Justin Bieber..... |
Natalia Dallocort
Carcosa Citizens
0
|
Posted - 2016.11.16 13:32:32 -
[283] - Quote
Minmatar BS 5 was only 10 hours away and now has 28 days left. WTH? |
Slick32
Caldari Provisions Caldari State
0
|
Posted - 2016.11.16 13:39:35 -
[284] - Quote
I don't have to experience the new Aura voice, as it doesn't seem to speak on my client. |
Fault24x
9th Air Cavalry
22
|
Posted - 2016.11.16 13:43:15 -
[285] - Quote
Natalia Dallocort wrote:Minmatar BS 5 was only 10 hours away and now has 28 days left. WTH?
Bob has tried to help you understand the error of your ways....
(seriously though that sucks dude... definitely petition that)
|
Kimble O'Connor
Mittson Ore and Logistics
0
|
Posted - 2016.11.16 14:23:24 -
[286] - Quote
Unable to log in with any account on WIndows 10 PC. I was playing fine yesterday after DT on this PC with an Alpha clone, just tried to log in again now and I click the Play Selected button, or the Launch account triangle, the Triangle turns to a square then back to a triangle and nothing else happens.
Tried 2 diff accounts, same deal. Both accounts have been through the authentication and both work on my Win 7 PC.
Should I do a full reinstall? seems odd that something broke overnight when PC was off :p
Cheers. |
Pavlakakos
W.A.S.P Curatores Veritatis Alliance
37
|
Posted - 2016.11.16 14:29:02 -
[287] - Quote
Ok, this is the second day my alt's account is locked out and this is frustrating.
[url]http://imgur.com/a/SZXRG[/url]
My attempt to complete the login was at 15:57 as you can see in the screenshot.
The mail came 15 minutes later and when i input the verification code i get the next screen.
[url]http://imgur.com/a/hGQWW[/url] and as you can see the clock, it's 14:11.
Tickets are useless apparently since i get a mass-reply mail. I just want to know if i can ever login into my account again or should i just press the uninstall button and get over with it. |
Kazenorecon
Pandemic Horde Inc. Pandemic Horde
1
|
Posted - 2016.11.16 14:38:25 -
[288] - Quote
I lost about 12 days of SP. Large Hybrid Turret V had about a week remaining before completion, the day before the update. Then afterwords it had reset to 19 days. |
Hulk Miner
Absolute Massive Destruction Test Alliance Please Ignore
69
|
Posted - 2016.11.16 14:40:14 -
[289] - Quote
CCP Goliath wrote:Hulk Miner wrote:Moac Tor wrote:Nerath Naaris wrote:Just logged in after downloading the Patch and my current skill (Small Blaster Spec V) apparently reset itself to zero (9 days 18 hours etc. till completion), whereas I actually should have it about half done (4 days etc. left).
Anyone else with that problem?[ I've lost over a month of skill training on two alts which had the dual character training active on. It seems the skills were lost from the last time the skill queue was updated. As I hadn't logged onto these accounts for a while I've lost a good chunk of skill (over a month on one of the characters). Support ticket has been logged. check your other skills as the skillpoints seem to have jumped onto another completed skill. I have 548k skill points on a 256k skill on one character. Which skill? Did you submit a bug report? Would love to see a screenshot of what your UI is telling you so we can compare it with the server records.
Yes I submitted bug reports for characters affected. The skill was Small Energy Turret lvl 5 which has 548,431 skill points of 256,000 assigned to it - Char name = Corsomini
|
Xibalba Geth
Project Valhalla. The Initiative.
0
|
Posted - 2016.11.16 14:42:02 -
[290] - Quote
This is frankly unacceptable.
My main account is using hotmail and I have been asking for verification emails since yesterday but not a single one has come through yet.
I am not even able to cancel my subscription for the account until I can get confirmation that the problem has been resolved by CCP.
YOU HAVE MADE IT IMPOSSIBLE FOR ME TO CANCEL MY MONTHLY PAYMENTS TO YOU WHICH IS ILLEGAL.
It's not a problem with the email account, as I can send a message to it from somewhere else and it comes through almost instantly. The most ridiculous thing is that I you keep sending me auto-replies telling me I need to raise a ticket, whenever I raise a ticket! And to compound that fact, you also provide me a link to my ticket, which I can't access BECAUSE IT REQUIRES EMAIL AUTHENTICATION TO ACCESS!
Please fix this post-haste. |
|
Puma Feroce
troupe de soutien d'animaux sauvages
0
|
Posted - 2016.11.16 14:44:08 -
[291] - Quote
Is there any news from any Dev what the actual status of the submitted tickets, the known issues is? Looking for Dev posts I just came acroos the re-opening of the EVE store but not how's the problem solving is going.
Besides all the 'minor' issues (and the voice) It's just dissatisfying if you get to your log in screen which shows your subscription but you can only log in as alpha clone. Two training ques 'paused', not able to play and no response or status report for more than 24 hours.
As thrilled as I am for the new t-shirts in the store, could CCP give an update on the forums how they handle the situation? |
Stern Arran
Pator Tech School Minmatar Republic
0
|
Posted - 2016.11.16 15:02:46 -
[292] - Quote
So I can't even log into my account on the website to change stuff or anything... I only get this message " Your email address *** is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below. Help Center GÇô Account Recovery " |
Cien Banchiere
Extrinsic Arcadia Distribution
129
|
Posted - 2016.11.16 15:10:34 -
[293] - Quote
The launcher was remembering multiple accounts. Now it's constantly forgetting. Also the UI is jacked up on several spots. So I swear I had 1d 12hr left on skill, but at a random point in the day it was finished. The bar for the next skill was kind of... wonky. Citadels aren't always rendering and my speedometer is broke again. |
Fixy BrokeIT
Unusual Disturbance
10
|
Posted - 2016.11.16 15:43:34 -
[294] - Quote
** Bug Report **
It is NOT possible to invent T2 rigs for the new engineering complex's.
I have tried both in a POS lab and in an NPC station and the option is simply not there.
I have not been able to find a workaround for this one.
Regards,
Fixy. |
LDoArt
Inner Circle Research Yulai Federation
0
|
Posted - 2016.11.16 15:53:09 -
[295] - Quote
Milla Goodpussy wrote:i knew when she dropped that video this game was about to have some serious problems
That was my 1st thought exactly, preemptive calming, I said so to my corp mates *lol* |
Holzkuh
Boonswarm
0
|
Posted - 2016.11.16 16:18:10 -
[296] - Quote
I cant login with an 404 Server Error on the Launcher. And again you bring a non working patch. It is near christmas and I think it is the best moment to leave EVE Online after 5 years with 3 Accounts. Best of wishes for the future in a new corporation with a working game. CCP is down like there non working patches. |
Sul Glass
Fat Dragon Mining Co. Darwinism.
61
|
Posted - 2016.11.16 16:40:44 -
[297] - Quote
Bug.
Minor Blood Annex.
2nd room. Cathedral. Does not appear on overview. can not manually target.
Therefore can not complete this complex.
Thank you for looking at this.
Sul.
|
Phake'666
Noobs United
0
|
Posted - 2016.11.16 16:54:35 -
[298] - Quote
Still waiting on confirmation email for my main account.. It worked for this alt, not for my main.
Sent a ticket, no updates in over 24hs now.
Can we disable this email confirmation until you fix the issue. |
Samshini
Application Rejected
2
|
Posted - 2016.11.16 17:02:32 -
[299] - Quote
Phake'666 wrote:Still waiting on confirmation email for my main account.. It worked for this alt, not for my main.
Sent a ticket, no updates in over 24hs now.
Can we disable this email confirmation until you fix the issue.
Have you go through the ownership method they mentioned? I myself am waiting on them to get to this issue ,I think it will be pretty obvious when they see who is paying for it. |
Senzite
3M Industries
3
|
Posted - 2016.11.16 17:08:05 -
[300] - Quote
So here we are more than a day later and tickets are un addressed.
Still cant log in with second character.
I have jumped threw hoops and read about everything i can about dealing with log in issues.
Everything i can do has been done in by the dozen.
I have wasted a day sitting at my computer to playing YOUR game so i have some enjoyment.
Why does not CCP reverse fix this crap so we can all log in???
how many thousand of PAYING players can not log in?
AND or IF the 2 verification to do actually works the do the update.
Many of my friends are dealing with the same crap and there is nothing else to do but chat.......and do RL stuff but it is our choice to do what we do.
To do this on all days in 10 years of one of the most important releases CCP has done and it seems it has gone over so well......NOT.
This is great for what people read on reddit and other sites. How to shoot yourself in the foot.
In the mean time read my ticket and get this shiiiiit fixed |
|
Intakiest
Center for Advanced Studies Gallente Federation
0
|
Posted - 2016.11.16 17:15:06 -
[301] - Quote
Can you change Aura Voice back to Original please. The new voice is horrible. |
Torin Ravendahl
University of Caille Gallente Federation
0
|
Posted - 2016.11.16 17:15:15 -
[302] - Quote
Hulk Miner wrote:So I had 9 days 4 hours left for a small gunnery spec to level 5, after the patch this has increased to 10 days 2 hours. Why has this training time increased 1 day 2 hours!!!!!!!!! oh yea... and 1st.
Likewise ... I seemed to have gone backward from Reprocessing V - 1 day 1 Hour to now 3 Days 1 Hour ...Hopefully we will get this SP time back some way? |
RaVenC
Kriegsmarinewerft Goonswarm Federation
4
|
Posted - 2016.11.16 17:15:48 -
[303] - Quote
Phake'666 wrote:.Can we disable this email confirmation until you fix the issue. I support this idea
|
Samshini
Application Rejected
2
|
Posted - 2016.11.16 17:21:37 -
[304] - Quote
Xibalba Geth wrote:This is frankly unacceptable.
My main account is using hotmail and I have been asking for verification emails since yesterday but not a single one has come through yet.
I am not even able to cancel my subscription for the account, so I can wait until I can get confirmation that the problem has been resolved by CCP before re-subbing.
YOU HAVE MADE IT IMPOSSIBLE FOR ME TO CANCEL MY MONTHLY PAYMENTS TO YOU WHICH IS ILLEGAL.
It's not a problem with the email account, as I can send a message to it from somewhere else and it comes through almost instantly. The most ridiculous thing is that you keep sending me auto-replies telling me I need to raise a ticket, whenever I raise a ticket! And to compound that fact, you also provide me a link to my ticket, which I can't access BECAUSE IT REQUIRES EMAIL AUTHENTICATION TO ACCESS!
Please fix this post-haste.
Cancel any further payment to Eve-online by your financial insitition and Label it fraud, select the option to talk to security and explain the issue and they should help you block further charges.
This is my course of action since I can not log in.I have a little bit of time before my sub runs out,its just sad to have to drop eve and look around for something else to waste my time with. |
Kal Torvan
Merch Industrial Goonswarm Federation
2
|
Posted - 2016.11.16 17:40:14 -
[305] - Quote
Can also confirm there are issues with Skill Training/Queues/SP loss/moved.
I had a skill queue which went something like train all remaining medium weapon spec skills to I, train Heavy Assault Cruisers from 0 to 4, train interceptors from III to IV, and then like another 80 days of training after that. I logged in this morning expecting it to be in the early stages of Interceptors IV, and instead it was back on HAC III. Looking at the skill training history it now shows a roughly 4 day gap between finishing Medium Autocannon spec to I and finishing HAC I, which should only be a 30 minute gap. Also, I'm now 2% of the way into Medium Blaster Spec V, which I'm pretty sure is one of the skills that should only have been trained to level 1, so its possible whats happened here is that somehow all the progress I made into HACs got translated into a bunch of SP for Medium Blaster spec. |
Caithlin na hEireann
Grim Gambler
0
|
Posted - 2016.11.16 17:41:50 -
[306] - Quote
Have to write a new post cause the first one contained html-code and therefore, instead of sendin an error message and give me theoption to correct this youy deleted the post - thanks in short - you stole from my char skillpoints, skill time for which i have PAID. Give them back asap. |
May Ke
Your Loss Mercenary Coalition
31
|
Posted - 2016.11.16 18:05:49 -
[307] - Quote
On one of my accounts I can see a lovely animated picture at the top of the new character sheet. I can toggle it up and down too, just in case I no longer want to look at my ugly mug. On my other account I have no picture and no arrow to toggle the picture on or off.
Who? Me?
|
ToObEY
Wild Bullet Integritas Constans
5
|
Posted - 2016.11.16 18:06:26 -
[308] - Quote
After onlining modules (citadels) they doesn enabled, but eating fuel from fuel bay (with proper settings). So service modules is disabled and cannot be enabled (reprocessing). |
Darkness1NRW
Norwegian Renegade Warriors
4
|
Posted - 2016.11.16 18:15:07 -
[309] - Quote
The Verification **** is really getting on my nerves here.. The mail from serverside takes around 20 minutes before it arrives, and then its 10 minutes old and invalid.
Change the Verification to give MORE time for freaking SLOW ARSE MAILSERVERS.. or get new HAMSTERS!!!
|
Trusty Trader
Trusty Trading
3
|
Posted - 2016.11.16 18:37:35 -
[310] - Quote
even worse down there.. at microsofts outlook.live.com i dont receive authentication email at all for 2 days already... **** been pissing of and no response from ccp support of course to.. would expect to get it by 2018 probably same as last response i got 7 months after issue been forgot about. Worst part isthat i got a auth maill when tried to log in test server with no probllems. but when do it for TQ or for website or anything else just - nope. Thanks CCP "Great" job as always during past 2 years! |
|
Daro Con
Applied Anarchy ChaosTheory.
0
|
Posted - 2016.11.16 18:45:26 -
[311] - Quote
same non-existent support from CCP to fix login issue - 24hrs of complete silence...stunning service,,, grats |
Trusty Trader
Trusty Trading
3
|
Posted - 2016.11.16 18:49:58 -
[312] - Quote
Daro Con wrote:same non-existent support from CCP to fix login issue - 24hrs of complete silence...stunning service,,, grats
Probably cause they to busy feeding their marketing **** to peoples from who 70% will not even stick around after they realize there is no f2p just a marketing bait. |
Greenman TBE
Silent Running Corp.
0
|
Posted - 2016.11.16 18:52:38 -
[313] - Quote
Trying to log in, the email address you are trying to send verification code to is incorrect.
I have raised several tickets, each time you just spam me with you mass reply crap.
Please can someone read my ticket????????
i had zero issues with this account.
Both accounts should have same email. |
BigGeneric Presley
Geek Enclave
0
|
Posted - 2016.11.16 19:12:42 -
[314] - Quote
L-set and XL-set engineering rigs BP materials cost don't match what is stated on the dev blog spreadsheet. The medium rigs match. |
Josef Djugashvilis
3478
|
Posted - 2016.11.16 19:15:57 -
[315] - Quote
Lordy, CCP, just Lordy.
You made this verification shambles, own it and fix it please.
My favourite part is getting the verification code, to find that it does not work. :)
This is not a signature.
|
Inora Sera
Sera's Varangians
0
|
Posted - 2016.11.16 19:25:24 -
[316] - Quote
My account is stuck in a time loop. My pilot license is at -539 days and when i try to use a PLEX it says it will expire in 2015. Any way to fix that ? It's been over 20 hours since i made a ticket and not a single answer so far... |
Omi Baxar
Viziam Amarr Empire
0
|
Posted - 2016.11.16 19:27:23 -
[317] - Quote
Is there a way to
1) turn off the new obnoxious item info window that appears when you hover over an item in your inventory. I do not need to see the skill training needs for every item in my inventory, when ever I mouse-over.
2) Make the dark grey on black pricing information in the said mouse over info window use some other color combination making it easier to read and thus - actually being useful?
My apologies if I missed a setting to do these in the new release somewhere. |
Neddy Fox
Sniggerdly Pandemic Legion
41
|
Posted - 2016.11.16 19:32:00 -
[318] - Quote
I don't receive the verification mail for 1 (of the 4) accounts. It's just not there. So I can't even start the 2nd factor. Launcher, this forum, acct management pages, all report the same "verification mail has been sent) but it's never delivered to my mailbox. And NO, it's not in my bloody spam folder, it worked 3 times on the other accounts.!!
A few months ago CCP has on my request changed all email addresses to 1 address and I think they made an error on that account.
I have escalated the ticket immediately after their update to post you needed further support but it's 24 hours now, and nothing.
I don't dare to add more to the ticket because I think it will go to the bottom of the queue, but this is my most important character and I can't play.
I'm disappointed, especially since CCP never directly approached us about the 2 factor authentication. I was never aware, I would have expected an email on the accounts.
If I would do this to my customers (implementing 2 factor authenticating without notifying them *properly* ) by dropping an obscure post somewhere on my website I would lose all customers at once.
|
Nerath Naaris
Pink Winged Unicorns for Peace Love and Anarchy
1070
|
Posted - 2016.11.16 19:32:29 -
[319] - Quote
Hulk Miner wrote:CCP Goliath wrote:Hulk Miner wrote:
check your other skills as the skillpoints seem to have jumped onto another completed skill. I have 548k skill points on a 256k skill on one character.
Which skill? Did you submit a bug report? Would love to see a screenshot of what your UI is telling you so we can compare it with the server records. Yes I submitted bug reports for characters affected. The skill was Small Energy Turret lvl 5 which has 548,431 skill points of 256,000 assigned to it - Char name = Corsomini
Man, you are onto something here!
I just checked EvEMon and found the second to last skill I had trained (Small Pulse Laser Specialization V) shows 1.102.767/768.000 skillpoints. Which amounts to around 5 days of training, exactly the time that has gone missing on my current training skill. Char name = Michelle Devereux
Everyone else who has lost training time should check this out for confirmation, please!
Natalia Dallocort wrote:Minmatar BS 5 was only 10 hours away and now has 28 days left. WTH?
Kazenorecon wrote:I lost about 12 days of SP. Large Hybrid Turret V had about a week remaining before completion, the day before the update. Then afterwords it had reset to 19 days.
Now with DAILY add-ons!
Je suis Paris // Je suis Köln // Je suis Brüssel // Je suis Orlando // Je suis Nice // Je suis Würzburg, München, Ansbach // Je suis Saint-Étienne-du-Rouvray
Je suis [?]
|
Neddy Fox
Sniggerdly Pandemic Legion
42
|
Posted - 2016.11.16 19:37:27 -
[320] - Quote
CCP Falcon wrote:CPT Bridgehouse wrote:Not getting the email to verifi my account(s). Check the address that your account is associated with, it needs to be verified in account management or our login system won't send codes to it. You can follow these steps to verify your email address.
There's no way you can do this !! How rthe HELL can I login to my account page if I get the message a verefication mail is sent and I don't get it delivered? Then I can't login to bloody CHECK MY EMAIL ADDRESS.
Pay attention on what ppl post. NOT receiving the email blocks ALL. And there's no way to check that address, other then the message, and that looks OK, but still no mail. |
|
Trusty Trader
Trusty Trading
5
|
Posted - 2016.11.16 20:00:21 -
[321] - Quote
wow, finally got my verification code right away after 2 days of bullsh.it.. guess ccp fixed something or i just got lucky.. Other guys with same problem try now and i hope you get it solved to. |
Grahmy
Praetorian Tactical Security Fleet Circle-Of-Two
0
|
Posted - 2016.11.16 20:14:33 -
[322] - Quote
I was so glad to see the patch comin' and after a quick look at the character sheet (very nice btw) I realized that my active skill in the training queue whom was about to be complete (about 1h until completion) has been reset to 4d 5h 43min !!!!!!!!!!!!
What's going on guys!? |
Towaoc
Applied Technologies Inc Agents of Fortune
20
|
Posted - 2016.11.16 20:21:22 -
[323] - Quote
Towaoc wrote:Missing 3 rare skills:
Black Market Trading Mobile Factory Operation Mobile Refinery Operation
Edit: It would appear that these skills are still in the database but not currently being displayed under their respective categories in the new skills window. In reconciling skill category totals to my grand total, I needed to add the point values I had trained in the missing skills to get the figures to tie out.
That is good news. Please keep the rare skills, as, even though they are functionally useless, they are rare and collectible items that add to the history and character of the game. Please also add them to their respective categories in the skills window. |
ToObEY
Wild Bullet Integritas Constans
5
|
Posted - 2016.11.16 20:26:50 -
[324] - Quote
Neddy Fox wrote:CCP Falcon wrote:CPT Bridgehouse wrote:Not getting the email to verifi my account(s). Check the address that your account is associated with, it needs to be verified in account management or our login system won't send codes to it. You can follow these steps to verify your email address. There's no way you can do this !! How rthe HELL can I login to my account page if I get the message a verefication mail is sent and I don't get it delivered? Then I can't login to bloody CHECK MY EMAIL ADDRESS. Pay attention on what ppl post. NOT receiving the email blocks ALL. And there's no way to check that address, other then the message, and that looks OK, but still no mail.
It's the way how ccp is waiting, and do nothing... :) To collect more bugs... Clients for them is (qa) testers for their work... =\ |
Nerath Naaris
Pink Winged Unicorns for Peace Love and Anarchy
1070
|
Posted - 2016.11.16 20:53:02 -
[325] - Quote
Grahmy wrote:I was so glad to see the patch comin' and after a quick look at the character sheet (very nice btw) I realized that my active skill in the training queue whom was about to be complete (about 1h until completion) has been reset to 4d 5h 43min !!!!!!!!!!!!
What's going on guys!?
Check out my post #319, can you confirm that?
Now with DAILY add-ons!
Je suis Paris // Je suis Köln // Je suis Brüssel // Je suis Orlando // Je suis Nice // Je suis Würzburg, München, Ansbach // Je suis Saint-Étienne-du-Rouvray
Je suis [?]
|
Phake'666
Noobs United
1
|
Posted - 2016.11.16 22:08:43 -
[326] - Quote
Samshini wrote:Phake'666 wrote:Still waiting on confirmation email for my main account.. It worked for this alt, not for my main.
Sent a ticket, no updates in over 24hs now.
Can we disable this email confirmation until you fix the issue. Have you go through the ownership method they mentioned? I myself am waiting on them to get to this issue ,I think it will be pretty obvious when they see who is paying for it.
I didn't do anything special other than try to log in again, and i finally received the confirmation email(1h ago). Be patient! |
Karl Jerr
Herzack Unit
121
|
Posted - 2016.11.16 22:10:57 -
[327] - Quote
It work for me too finally. Excepted I hesitate to login a character now since there are many bugs yet to fix, like for the skill queue |
Kynareth Rose
Isk-Must-Flow
0
|
Posted - 2016.11.16 22:26:39 -
[328] - Quote
My partner cant login to his account that he has had for 4 years.
He cant verify email as its says email address is not supported by eve email provider and so far got no response from eve support tickets.
Is there any live support chat or anything he can do to solve this as to loose access to an account you have put 4 years of your life into is a bit disheartening. |
Sudizze Airuta
Viziam Amarr Empire
0
|
Posted - 2016.11.16 22:34:09 -
[329] - Quote
Dont get any email for my 1st Account.... that sucks...2 days ... CPP |
RaVenC
Kriegsmarinewerft Goonswarm Federation
5
|
Posted - 2016.11.16 22:41:22 -
[330] - Quote
Kynareth Rose wrote:My partner cant login to his account that he has had for 4 years.
He cant verify email as its says email address is not supported by eve email provider and so far got no response from eve support tickets.
Is there any live support chat or anything he can do to solve this as to loose access to an account you have put 4 years of your life into is a bit disheartening.
I have the same issue. Did he use a private email server? (Or a own domain?) Sadly I didn't get any answer our found a solution yet to solve this issue. |
|
Kynareth Rose
Isk-Must-Flow
0
|
Posted - 2016.11.16 22:45:39 -
[331] - Quote
RaVenC wrote:Kynareth Rose wrote:My partner cant login to his account that he has had for 4 years.
He cant verify email as its says email address is not supported by eve email provider and so far got no response from eve support tickets.
Is there any live support chat or anything he can do to solve this as to loose access to an account you have put 4 years of your life into is a bit disheartening. I have the same issue. Did he use a private email server? (Or a own domain?) Sadly I didn't get any answer our found a solution yet to solve this issue.
Own domain. No response or solution as of yet. |
RaVenC
Kriegsmarinewerft Goonswarm Federation
5
|
Posted - 2016.11.16 22:57:08 -
[332] - Quote
Kynareth Rose wrote:RaVenC wrote:Kynareth Rose wrote:My partner cant login to his account that he has had for 4 years.
He cant verify email as its says email address is not supported by eve email provider and so far got no response from eve support tickets.
Is there any live support chat or anything he can do to solve this as to loose access to an account you have put 4 years of your life into is a bit disheartening. I have the same issue. Did he use a private email server? (Or a own domain?) Sadly I didn't get any answer our found a solution yet to solve this issue. Own domain. No response or solution as of yet.
It looks like that they use now some kind of domain whitelist. I use own domains and a own mail server. |
Karl Jerr
Herzack Unit
121
|
Posted - 2016.11.16 23:18:17 -
[333] - Quote
I cannot open the ship fitting window, and the station service window has completely disappeared. Is there a workaround?
I cleared the cache many times already.
I think I'll just do something else for the next days
PS: OK found the workaround, thanks to Astroyka's post |
Colonel Mode
Noware Industries
2
|
Posted - 2016.11.16 23:19:46 -
[334] - Quote
Clawz McDude wrote: when i try to connect i get a verification failure notice, SHared cache thing, an no i am not a competr person but i have 3 accounts , is this going to get fixed, i did a suport ticket thing
I'm having the same issue. Looking over some older threads, they suggest deleting the file mentioned and allowing the launcher to re-create it, which didn't work for me. Other suggestions include going to %LOCALAPPDATA%\VirtualStore and finding the corresponding file in there (I didn't have it on my machine).
Still waiting on my ticket as well but I expect we'll be waiting a fair bit of time.
Would love to hear other suggestions, though! |
Maris-Brood
Ministry of War Amarr Empire
6
|
Posted - 2016.11.16 23:24:14 -
[335] - Quote
training Q to one of my accounts went haywire.
No skill in Q and another tune on the account had a skill training. |
Cpt Marty
Catastrophic Overview Failure COF Alliance
3
|
Posted - 2016.11.16 23:25:42 -
[336] - Quote
Here's a common issue I've seen among newbies after the patch:
Problem Modules sporadically and randomly seem to appear and disappear from the hotbar next to the capacitor while warping and jumping around. When they're gone, they can't be used even when using F-keys.
Cause It seems problems are caused by (civilian?) modules that are fit to a non-Corvette bugging out. I worked with another player to try and identify his issue and to find a work around. He told me his modules could not be used, could not be removed (even when docked) and could not be offlined. It kept telling him the modules were "being moved to " as if they were stuck in a session change.
Work Around After some hunting, the workaround was fairly simple. Repackaging the ship to force-unfit the stuck modules and then assembling it (without the modules stuck in session change, this time) did the trick. Downside is the loss of rigs if they were present, though.
Hope to have helped o7 |
cyennajewelz
The Scope Gallente Federation
1
|
Posted - 2016.11.17 00:08:08 -
[337] - Quote
I have a omega account already and the sub is yearly and all the character slots are full. is there a way I can make a separate alpha account to try out the new npe? I know you can't run them both at the same time I just want to go through the npe. let me know thanks |
Acks
RONA Corporation The Methodical Alliance
84
|
Posted - 2016.11.17 00:32:14 -
[338] - Quote
OK.. Hoping to get some attention here as the only response I am getting on petitions is the generic form post response earlier in this thread.
I have 9 PAID accounts that I can not access in any way at the moment. When I attempt to access these in the launcher OR the website I get this message:
"Your email address [email protected] is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below. Help Center GÇô Account Recovery"
This link just takes you to a support article which in turn links to the "forgot password" page. None of these options work since your system "does not support" my email address.
I filed an open petition (without logging in since I cant) using this email address. Per the generic reply I got IN MY EMAIL MIND YOU, you know the one you can't support, I replied back that I "still needed assistance" as the instructions stated.
I got a mail rejection because your mail system (Office 365... Really???) had my mail server blacklisted. I have since verified that the server is on no blacklists and I have successfully completed the delisting process with office 365. After this I was able to reply to the support mail I received without issue or further rejection.
What galls me is that you have completely locked me out of MOST of my PAID accounts. I can not reset / recover password, I can not log into my account on the website to change to the email address I use on my other accounts that you did not lock out, I can not add the accounts to the launcher, etc etc etc.
This was clearly not well tested since you have no remediation process in place for this scenario which seems to be based on office 365's SPAM filters??? Really??? And even if you are basing it on this ... there is no functional reason .. even if my server is blacklisted.. to not SEND MAILS to me. Makes no sense.
Please let me know how to get this resolved. Based on previous experience, if I have to wait for a response to my support ticket and working through that process, it will be weeks before I have access again.
Thanks in advance, Acks |
Rthulhu Voynich
Federal Navy Academy Gallente Federation
4
|
Posted - 2016.11.17 00:34:45 -
[339] - Quote
I had the problem with the message GÇPWe have detected that your browser has cookies bisabledGǪGÇ£. Problem is now solved for me!! As from other player mentioned before it has something to do with the time it takes the email with the code arrives. More than 10min and you get the GÇPcookie-messageGÇ£. CCP has now changed the time from 10 to 30min ( https://support.eveonline.com/hc/en-us/articles/213877545-Ascension-Known-Issues-and-Solutions ) .
If the email arrives after you ordered a new code within 30min and you enter the code before 30min is over (from the time you try to log in to EVE), no message anymore and you can log in. If the email takes longer than 30min or you wait too long to enter the code, you must order a new code and hope the mail comes within 30min.
Sorry for my bad English!
|
Cptcarter
Industrial Player Killers Army of New Eden
0
|
Posted - 2016.11.17 01:52:54 -
[340] - Quote
Excavator Drones So why would you make Elite Drone AI's part of the materials to make these? Most of these drop in Drone NPC space and even then they are rare enough for a couple ppl to buy up all the ones on the market and sell for a **** ton.
That means for all of us players stuck in the other 5 regions of space will not have a chance of finding this on salvage loot let alone 50 for each drone. Whoever thought this would be a good item for the materials needs to find another job and stick there nose out of the indy side of things. You just made 5-10 ppl even more richer and left a ton of Rorq pilots without porper mining drones. |
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Fuuka Yamagishi
University of Caille Gallente Federation
10
|
Posted - 2016.11.17 01:56:04 -
[341] - Quote
I have the skill issue too. I just wanted to see how things were going for a character and I find that skills I'm positive I trained before the patch are now un-trained and back in the queue. Meanwhile another skill I had further down in my queue (with 2+ weeks at least on it) is fully trained.
I know this happened because when I look in Eve-mon for that character, a skill is there, but it's pre-reqs aren't, as in, they were trained and removed from the Eve-mon plan. It could be worse, it's just very very strange and disconcerting. I hope I haven't lost things on other characters. |
Telkor Okel
GoonWaffe Goonswarm Federation
1
|
Posted - 2016.11.17 02:48:25 -
[342] - Quote
I skimmed a few pages, but didn't see this issue mentioned.
Ore anomalies are not respawning after being cleared. (At least not all of them). There was nothing in the patch notes that I noticed regarding a change to the respawns. |
Charles Boirelle
Echo Heavy Industries Cohortes Triarii
0
|
Posted - 2016.11.17 03:36:29 -
[343] - Quote
My client just has a white screen with "Checking GUI version" in the top left corner. I've looked online and tried multiple solutions but none worked. I submitted a support ticket 5 days ago but I have not heard anything back yet. Even if the solution would take time it would be nice to at least hear some response...... |
Firethiel
Diagnostic Open Solutions
0
|
Posted - 2016.11.17 05:33:30 -
[344] - Quote
I have seen similar issues, here is the description of the issue:
I had this charachter and two other on additional training as last time logged 2 weeks ago. All skill queues were full and running. As I logged in yesterday (15.11) none of the skills a started progressed, as they were paused, but they weren't. The training just now started from the beginning - the skill that was first in the queue since login.
Hopefully you can fix this issue, as it seems that many players lose the skill points despite paying and using PLEX. Thanks. |
Les Lebreos
Frog Morton Industries Anuran Origin
0
|
Posted - 2016.11.17 06:55:41 -
[345] - Quote
Same position as a lot of you - 3 accs - main ok - 2nd and 3rd accounts I tried pre patch to change email addresses to my now main address - both had email change in progress message before patch. One account I was able to get the messages post patch and have now successfully changed over email - I think..... the 3rd account I have received no emails at all into its linked email despite being the same as my 2nd account. On trying to log in to my eve offline account I just get blocked by a an email verification message has been sent to "email blah" message. I raised ticket 2 days ago and have sent "I still need assistance" replies and heard a big fat zero..... I know you lot are probably doing your best but really should you have forced this change with so little notice and not making sure your customers had time and pre verification their accounts were ok before applying the big account nerf bat??
So to reiterate one account is not sending the verification mails to an email account I have had verification emails TO AND HAVE ACCESS..... not in spam junk etc and this happens to be the account I am having most fun in at the moment - well was..... I have resisted urge to sent more than two support tickets I have tried account recovery - impossible without emails being sent / received and have only received bulk email replies from original 2 tickets no replies from I need assistance. Please speed up your Hamsters - I hope none are hurt in the fixing of this response - another frustrated customer losing paid for game time and escapism.... |
Ruthbar
Thuggee
2
|
Posted - 2016.11.17 07:14:34 -
[346] - Quote
Day 2 after the patch/upgrade/expansion.
I have intentionally not been very active over the last days to let things settle. I came across a couple of more things that I find counter intuitive and /or bad now.
1) Looking at the info window of an item, I found it not easy to see immediately if i can use it or not. I had to pull up the info of an item I can definitely NOT use to see the difference. Yes, I can see the blue skill book item next to the picture of an item but still, the list of requirements somehow looks strange to me.
2) On an industry job (invention in this case) in the upper part of the window you have the input on the left, the BPO/BPC in the middle and the skills required just below that. The skill level display is equally counterintuitive like the requirements display on the item information.
3) The fitting window does no longer show powergrid and cap use when hovering over a module. The above two are probably just a matter of getting used to but this is seriously bad. Please change that again so i can see easy it will fit or not. And no, I do not want to click any further that that for a simulation etc, this needs to be there just like it was before without further clicking trough 'added functionality'
Thanks Ruthbar |
Ueli Toni
EVE University Ivy League
0
|
Posted - 2016.11.17 09:55:33 -
[347] - Quote
as the ticket system is thoroughly ignored and the known issues do not cover it, i'll ask again here:
the problem with "unsupported" email addresses, is there an update?
i'm not asking for much, acknowledge there is a problem and an estimate on resolution? this is a breaking defect in your software and i seriously don't understand how this can persist for 48h.
PS: just remove your blacklist for "bad" local parts. in all seriousness, it's not your job to tell anyone what their email address should contain. banning "admin" as a local part is just ridiculous. |
|
CCP Goliath
C C P C C P Alliance
3074
|
Posted - 2016.11.17 12:15:08 -
[348] - Quote
Hulk Miner wrote:CCP Goliath wrote:Hulk Miner wrote:Moac Tor wrote:Nerath Naaris wrote:Just logged in after downloading the Patch and my current skill (Small Blaster Spec V) apparently reset itself to zero (9 days 18 hours etc. till completion), whereas I actually should have it about half done (4 days etc. left).
Anyone else with that problem?[ I've lost over a month of skill training on two alts which had the dual character training active on. It seems the skills were lost from the last time the skill queue was updated. As I hadn't logged onto these accounts for a while I've lost a good chunk of skill (over a month on one of the characters). Support ticket has been logged. check your other skills as the skillpoints seem to have jumped onto another completed skill. I have 548k skill points on a 256k skill on one character. Which skill? Did you submit a bug report? Would love to see a screenshot of what your UI is telling you so we can compare it with the server records. Yes I submitted bug reports for characters affected. The skill was Small Energy Turret lvl 5 which has 548,431 skill points of 256,000 assigned to it - Char name = Corsomini
Could you EVEMail me the EBR number of the bug report? Can't find it searching character or user.
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
|
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Valencia Blackheart
Deep Core Mining Inc. Caldari State
2
|
Posted - 2016.11.17 13:24:19 -
[349] - Quote
Still missing my bio, although I guess you guys are working on some way of restoring these to all the people affected?
Totally Inconspicuous and Definitely Not A Pirate
|
Geronimo McVain
EVE University Ivy League
247
|
Posted - 2016.11.17 14:45:14 -
[350] - Quote
I wanted to train some Navigation skills. window showed 9/13. I located which are missing and bought them. I injected 2 skills. Couldn't inject the last skill because I already injected it, pre Expansion, but didn't train it. The problem was that it didn't show up. After injecting 2 skills the Counter went up from 9/13 to 12/13. Something was not showing. I must admit that I didn't check it I already had the skill while shopping. |
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CCP Claymore
C C P C C P Alliance
398
|
Posted - 2016.11.17 14:58:35 -
[351] - Quote
Valencia Blackheart wrote:Still missing my bio, although I guess you guys are working on some way of restoring these to all the people affected?
Hello,
We tried running the fix at downtime, but it does not appear to have worked properly.
We are looking into why and resolving the issues. Lost bios from the period we were deleting them to the period we deployed the character sheet fix should be restored soon. This was roughly a period of 2.5 hours after Ascension downtime.
Apologies for the inconvenience.
Quality Assurance Analyst
Team Psycho Sisters
|
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Stefan Cel Mare
Knowledge is Money - Money is Power
3
|
Posted - 2016.11.17 15:12:16 -
[352] - Quote
Industry Job history canot be accesed. when will this be fixed and why isn't listed in known issues ? |
Josef Djugashvilis
3479
|
Posted - 2016.11.17 15:15:50 -
[353] - Quote
I pay an annual sub to have access to the game.
Right now I do not have access due to CCP - well, not enabling me to have access - useless verification codes.
One side is not keeping to the deal, come on CCP - you broke it, you fix it.
Pretty please :)
Edit, just got in from work, updated Eve, got verification code - it worked !
Thank you CCP.
This is not a signature.
|
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CCP Lebowski
C C P C C P Alliance
761
|
Posted - 2016.11.17 15:18:17 -
[354] - Quote
Stefan Cel Mare wrote:Industry Job history canot be accesed. when will this be fixed and why isn't listed in known issues ? Habakuk and I have investigated this but we're unable to reproduce the issue, nor have we seen any other reports about it. It may be that theres something strange happening with your character specifically, could you please attempt to access it again and then (without logging out) submit a bug report in game from the F12 menu.
Thanks a ton!
CCP Lebowski | EVE Quality Assurance | Team Five-0
@CCP_Lebowski
|
|
Stefan Cel Mare
Knowledge is Money - Money is Power
3
|
Posted - 2016.11.17 15:24:47 -
[355] - Quote
CCP Lebowski wrote:Stefan Cel Mare wrote:Industry Job history canot be accesed. when will this be fixed and why isn't listed in known issues ? Habakuk and I have investigated this but we're unable to reproduce the issue, nor have we seen any other reports about it. It may be that theres something strange happening with your character specifically, could you please attempt to access it again and then (without logging out) submit a bug report in game from the F12 menu. Thanks a ton! i cleared cache and same thing. tryed with another alt and same thing
job history wont show up. it shows active jobs.
i also discovered that is only for manufacturing. ME/TE/copy/invention all work |
Cpt Saitama
Cpt Saitama Corporation
0
|
Posted - 2016.11.17 15:25:26 -
[356] - Quote
Can you please respond my ticked? I had been waiting seen release for play... |
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CCP Lebowski
C C P C C P Alliance
761
|
Posted - 2016.11.17 15:26:41 -
[357] - Quote
Stefan Cel Mare wrote:i cleared cache and same thing. tryed with another alt and same thing
job history wont show up. it shows active jobs.
i also discovered that is only for manufacturing. ME/TE/copy/invention all work Ok thanks for the extra info, what's the ID of your bug report? :)
CCP Lebowski | EVE Quality Assurance | Team Five-0
@CCP_Lebowski
|
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Stefan Cel Mare
Knowledge is Money - Money is Power
3
|
Posted - 2016.11.17 15:28:49 -
[358] - Quote
CCP Lebowski wrote:Stefan Cel Mare wrote:i cleared cache and same thing. tryed with another alt and same thing
job history wont show up. it shows active jobs.
i also discovered that is only for manufacturing. ME/TE/copy/invention all work Ok thanks for the extra info, what's the ID of your bug report? :) EBR-99888 just submitted |
Sul Glass
Fat Dragon Mining Co. Darwinism.
61
|
Posted - 2016.11.17 15:56:00 -
[359] - Quote
Sul Glass wrote:Bug.
Minor Blood Annex.
2nd room. Cathedral. Does not appear on overview. can not manually target.
Therefore can not complete this complex.
Thank you for looking at this.
Sul.
Fixed . Thank you.
Sul
|
|
CCP Lebowski
C C P C C P Alliance
762
|
Posted - 2016.11.17 16:18:34 -
[360] - Quote
Stefan Cel Mare wrote:EBR-99888 just submitted Got it, and worked out the problem, seems like you and your alt have some old jobs that are in a slightly strange state, and the window isn't designed to cope with them. Thanks so much for the report, we'll try and get this sorted!
CCP Lebowski | EVE Quality Assurance | Team Five-0
@CCP_Lebowski
|
|
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Stefan Cel Mare
Knowledge is Money - Money is Power
3
|
Posted - 2016.11.17 16:22:47 -
[361] - Quote
CCP Lebowski wrote:Stefan Cel Mare wrote:EBR-99888 just submitted Got it, and worked out the problem, seems like you and your alt have some old jobs that are in a slightly strange state, and the window isn't designed to cope with them. Thanks so much for the report, we'll try and get this sorted! thank you and sorry for breaking industry :) |
Tertar Aubaris
KarmaFleet Goonswarm Federation
0
|
Posted - 2016.11.17 16:40:14 -
[362] - Quote
Wrote a ticket about loosign skillpoints on my character. Got this answer. So I am looking foreward to get a skillpoint reimbursement. I discovered missing skillpoints on a second account as well.
Quote: GM Spider (EVE Online) Nov 16, 17:15 UTC
Hi there,
Our developers are aware of the issue that occurred with skill training being reverted and the matter is currently under investigation. Once our developers have concluded their investigation and the underlying issue has been fixed, the players that were affected will be compensated for any lost training. This reimbursement will not be handled through individual support tickets such as this one and instead will be done on a global scale. I sadly cannot provide details at this time on when the reimbursement will occur as our investigation is still ongoing but it will be delivered as soon as possible. We appreciate your patience.
If you have any further concerns or questions then please let me know.
Best Regards, GM Spider CCP Customer Support | EVE Online | EVE Valkyrie
|
Stefan Cel Mare
Knowledge is Money - Money is Power
3
|
Posted - 2016.11.17 16:49:55 -
[363] - Quote
Tertar Aubaris wrote:Wrote a ticket about loosign skillpoints on my character. Got this answer. So I am looking foreward to get a skillpoint reimbursement. I discovered missing skillpoints on a second account as well. Quote: GM Spider (EVE Online) Nov 16, 17:15 UTC
Hi there,
Our developers are aware of the issue that occurred with skill training being reverted and the matter is currently under investigation. Once our developers have concluded their investigation and the underlying issue has been fixed, the players that were affected will be compensated for any lost training. This reimbursement will not be handled through individual support tickets such as this one and instead will be done on a global scale. I sadly cannot provide details at this time on when the reimbursement will occur as our investigation is still ongoing but it will be delivered as soon as possible. We appreciate your patience.
If you have any further concerns or questions then please let me know.
Best Regards, GM Spider CCP Customer Support | EVE Online | EVE Valkyrie
incoming ban |
Kaleesh
Your Loss Mercenary Coalition
8
|
Posted - 2016.11.17 17:07:53 -
[364] - Quote
Missing my character portrait and have no button to expand the section as you can see here: http://i.imgur.com/ywVyEYP.png |
ISD Max Trix
ISD Community Communications Liaisons
520
|
Posted - 2016.11.17 17:36:57 -
[365] - Quote
I have removed a post for the following reason:
10. Posting of private CCP communication is prohibited.
The posting of private communication between the Game Masters, EVE Team members, Moderators, Administrators of the forums and forum users is prohibited. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including support ticket responses and emails) received from any member of CCP staff.
ISD Max Trix
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
I do not respond to Evemails.
|
Bienator II
madmen of the skies
3595
|
Posted - 2016.11.17 17:54:52 -
[366] - Quote
is the character bio bug fixed now? since i can't find it anywhere in the patch notes? can i open the char sheet without having my bio deleted?
how to fix eve: 1) remove ECM 2) rename dampeners to ECM 3) add new anti-drone ewar for caldari 4) give offgrid boosters ongrid combat value
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Maja Chou
86
|
Posted - 2016.11.17 18:02:08 -
[367] - Quote
if your multitraining is running out all skillqeues on this account will stop!
EBR-99874
Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
|
Valencia Blackheart
Deep Core Mining Inc. Caldari State
2
|
Posted - 2016.11.17 18:07:33 -
[368] - Quote
CCP Claymore wrote:Valencia Blackheart wrote:Still missing my bio, although I guess you guys are working on some way of restoring these to all the people affected? Hello, We tried running the fix at downtime, but it does not appear to have worked properly. We are looking into why and resolving the issues. Lost bios from the period we were deleting them to the period we deployed the character sheet fix should be restored soon. This was roughly a period of 2.5 hours after Ascension downtime. Apologies for the inconvenience.
No worries, it is now fixed and thanks for the prompt reply!
It is because your character sheet is in a tab, drag it out to fix this, a few of my corp members had the same issue!
Totally Inconspicuous and Definitely Not A Pirate
|
Maja Chou
86
|
Posted - 2016.11.17 18:19:58 -
[369] - Quote
have the same problem and my charsheet isnt in a tab
BUT!!!
drag the charsheet TO a TAB and than AGAIN OUT and you will have the option reenabeled!
*crazy ccp stuff is crazy
Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
|
Brand Krieger
Ophiuchus Inc.
0
|
Posted - 2016.11.17 18:26:00 -
[370] - Quote
EBR-99217
Problems with displaying some windows and icons
Personal assets breaks down when i open any station from the list. Hangar displays 1 icon per line. in other styles - scroll doesn't work but more icons are displayed. Market without items. Item info window - just black screen. Skill queue doesn't work. Character window appears only after opening - minimizing - clicking on it in NeoCom panel. ISIS is blank, without ships. |
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Kaleesh
Your Loss Mercenary Coalition
8
|
Posted - 2016.11.17 18:47:57 -
[371] - Quote
Valencia Blackheart wrote:It is because your character sheet is in a tab, drag it out to fix this, a few of my corp members had the same issue!
Thank you, that was helpfull |
May Orephcy
Federal Navy Academy Gallente Federation
0
|
Posted - 2016.11.17 18:51:11 -
[372] - Quote
After the Ascenion update, for whatever reason the Win7 firewall decided to block EVE after a few minutes. At that time, I was running the Gallente NPE, and thus lost connection. When restarting, NPE was no longer retrievable. |
Lifelongnoob's Brother
Caldari Provisions Caldari State
0
|
Posted - 2016.11.17 18:54:15 -
[373] - Quote
I cannot seem to get the research lab on a citadel to work
load blueprint, choose me option, go to choose facility and get an endless searching icon spinning |
Fer'isam K'ahn
SAS Veterinarians
486
|
Posted - 2016.11.17 19:01:57 -
[374] - Quote
I just realized I might have posted this in the wrong thread earlier.
Quote:Quote: User Interface: ... Added the current level and skill point information to tooltips for skills in the character sheet. ... Thank you very much - for the feature and listening to feedback. very much appreciated and needed. One thing though, the SP counter of a current trained skill is stuck, neither refreshing the window, nor switching tabs seems to have any influence. Been looking at it for 10 minutes now. no change in current SP count. The timer is ticking down fine. I guess it is a display issue. I confirmed this with others, their SP don't tick either. mine is training for 20 minutes now and still on 158.389 SP.
|
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CCP Goliath
C C P C C P Alliance
3074
|
Posted - 2016.11.17 19:14:11 -
[375] - Quote
Lifelongnoob's Brother wrote:I cannot seem to get the research lab on a citadel to work
load blueprint, choose me option, go to choose facility and get an endless searching icon spinning
Can you please submit a bug report from the client with the F12 help menu, while this issue is occurring?
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
|
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Rox Homeless
Phantom Squad The Blood Covenant
0
|
Posted - 2016.11.17 19:59:47 -
[376] - Quote
So I can't log in to my other account because when I create it back 11 years ago CCP apparently didn't have email verification and I fat fingered my email in. instead of "gmail" I typed in "gamil", it can be an easy fix, but in the past 3 days I have only received the automated messages about the darn email verification. I know what the issue is and after opening a ticket and explaining the issue, no one from the Customer Support has the decency to send a personal response to my ticket.
CCP, you guys are really lacking in the customer support area and it is very disrespectful for those of us that pay a/or multiple subscriptions.
|
Grahmy
Praetorian Tactical Security Fleet Circle-Of-Two
0
|
Posted - 2016.11.17 20:22:59 -
[377] - Quote
Nerath Naaris wrote:Grahmy wrote:I was so glad to see the patch comin' and after a quick look at the character sheet (very nice btw) I realized that my active skill in the training queue whom was about to be complete (about 1h until completion) has been reset to 4d 5h 43min !!!!!!!!!!!!
What's going on guys!? Check out my post #319, can you confirm that?
No, it's not the same for me. It has simply been reset.
I just sent a bug report to let CPP investigate. I'll breaf you when I'll have more info from them. |
TheSmokingHertog
Julia's Interstellar Trade Emperium
442
|
Posted - 2016.11.17 20:44:54 -
[378] - Quote
Why are ICE drones and related skills not on the mastery pages of the ORE ships?
"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X
"Schrödinger's Missile. I dig it." ~ Makari Aeron
-= "Brain in a Box on Singularity" - April 2015 =-
|
Ramek
Heuristic Industrial And Development AddictClan
0
|
Posted - 2016.11.17 21:02:29 -
[379] - Quote
All the bugs I see people reporting is related to the email thing and in-game issues. Have nobody had the same problem I have ??
Problem: I can log into the launcher with no problem, email verification happened quick and painless, both for TQ and the test server. Pressing play button, turns to a stop button, then after a few seconds, a play button again... The EVE Client never starts :-(
I repeat: the EVE Client never starts...
It is damn strange, had no problems in the past +10 years, but after this patch / expansion, game just wont start.
I tried:
1. deleting user profile.
2. comple uninstall, download of the launcher and install from scratch
3. running as administrator ( not that it has been needed before )
4. downloading all cache via eve launcher
5. submitting a bug report last Sunday and heard nothing but one automated reply from CCP If you are reading CCP, support ticket 288412 :-)
Am I really the only one who cant get the game to start after the expansion ?? Again, I must stress out, its not the email issue, I can log in to the launcher with no problem :) |
RaVenC
Kriegsmarinewerft Goonswarm Federation
5
|
Posted - 2016.11.17 21:19:19 -
[380] - Quote
Ramek You can try to uninstall the game. Afterwards use Ccleaner to remove remaining parts of the game. Restart your system afterwards and use Ccleaner again. Restart again and install the game again (maybe into a different folder). |
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John WarpingSlow
109
|
Posted - 2016.11.17 21:27:34 -
[381] - Quote
Ramek wrote:Problem: I can log into the launcher with no problem, email verification happened quick and painless, both for TQ and the test server. Pressing play button, turns to a stop button, then after a few seconds, a play button again... The EVE Client never starts :-(
I repeat: the EVE Client never starts...
Check out this thread: EvE not opening and some others in the EVE Launcher section of the forums.
CCP Snorlax and CCP Darwin have been pretty active over there helping players with problems with the launcher, or problems in getting the game to launch through same.
|
Fer'isam K'ahn
SAS Veterinarians
486
|
Posted - 2016.11.17 21:39:05 -
[382] - Quote
From the dev blog about the fitting window:
'Unfit' button associated with the slot or the slot's 'Unfit' right click option. => does not exist! |
Milla Goodpussy
Federal Navy Academy
468
|
Posted - 2016.11.17 22:17:59 -
[383] - Quote
i would like to thank CCP for finally resolving my login issue on my account.
as the other players still having issues.. i would like to ask whats the reimbursement plan?
free skill pts? :)
thanks ccp |
Pendra Tahyan
Republic Military School Minmatar Republic
7
|
Posted - 2016.11.17 22:30:05 -
[384] - Quote
Maja Chou wrote:have the same problem and my charsheet isnt in a tab
BUT!!!
drag the charsheet TO a TAB and than AGAIN OUT and you will have the option reenabeled!
*crazy ccp stuff is crazy
Thnx for the fix. Now I just wait to get the SP readjusted so I no longer have more then 2 days worth of training into a partially trained skill I don-¦t really need :)
|
AnzacPaul
Tactically Challenged Tactical Supremacy
127
|
Posted - 2016.11.18 05:07:58 -
[385] - Quote
Fitting window no longer shows grid/cpu usage for a module when you hover/click on it (so you don't know if a module fits unless you actually try and fit it, whereas previously it would show this when you hover/click. |
Rivr Luzade
Kenshin. DARKNESS.
2810
|
Posted - 2016.11.18 09:49:13 -
[386] - Quote
Why the hell are the skill categories in the character window not sorted alphabetically? What is the point of this completely crappy mess of a category order? This needs to be fixed right now! And if you are already at it, also sort those god damn components in the Required Materials section in Blueprints alphabetically. There is no excuse for the mess that you allow to exist in these UI areas.
UI Improvement Collective
My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.
|
sarah jane fibbonachie
DE TEMPLOR CRISTI
7
|
Posted - 2016.11.18 10:53:17 -
[387] - Quote
CCP Phantom wrote:== Known issues ==Audio
- Various inconsistencies with Inception NPE voiceover and text
GameplayGraphics
- Zealot engine displays missing/inappropriate texture
- 3D preview model for simulated ship does not display in default position if position was altered in previous simulation
- Small geometry gap on the Moa and Eagle
Industry- Blueprints for the T1 Command Processor rigs are not seeded yet
UI
- Existing Fleet Boost certificates do not reflect Command Burst changes
- Long dialogue text boxes appear cut off in lowest resolution in Gallente Inception NPE
- ISK reward obscures the "?"-button in Inception NPE info panel
- It is possible to drag Aura and Fleet Commander Inception NPE windows outside the screen, resize needed to make them reappear
- Two miscellaneous notifications are missing labels
- Clone Bay window does not update immediately for Alpha characters after training the Infomorph Psychology skill
- Various typos and grammar inconsistencies in the Inception NPE
- Pop up notification does not display when alliance application accepted
- Contextual Menu for Cosmic Anomalies is inconsistent between the list of scan results in Probe Scanner and Solar System map windows
- The description for the 'Excavator' mining drones contains an unnecessary space
- The Sunesis destroyer show info window does not contain a Mastery tab
- Drone checkboxes appear clickable when bandwidth would be exceeded by activating more drones in fitting simulation
there seems to be a problem with ice harvesting drones only being able to fit one in a proc is not good also it bandwidths out when trying to launch said drone is this a know issue also do they fit in an orca ? |
Nokizaru Isagar
Corporate Machine
0
|
Posted - 2016.11.18 11:42:27 -
[388] - Quote
I have a strange login issue, hope u guys can help me out. So after I log in and I'm at the character screen, all I can see is my pilot's picture, with no info at all. When I click on it, strange sound appears and I can log in, neither create a new character.
It looks like this:
Eve login fail
|
Mister McQueen
WiNGSPAN Delivery Services WiNGSPAN Delivery Network
15
|
Posted - 2016.11.18 12:52:26 -
[389] - Quote
As good as the sim fitting window is, I have seen an issue with torpedo explosion radius showing an incorrect value. The value isn't inside the sim fitting window itself as you have to show charge info from the fitting window to see your actual explosion radius.
Using non sim fitting and then showing charge info shows my torpedos to have an explosion radius of 256m however using the same fit in the sim window shows the same torpedos to have an explosion radius of 450m. |
David Grogan
The Motley Crew Reborn End of Life
335
|
Posted - 2016.11.18 12:55:41 -
[390] - Quote
CCP Goliath wrote:Lifelongnoob's Brother wrote:I cannot seem to get the research lab on a citadel to work
load blueprint, choose me option, go to choose facility and get an endless searching icon spinning Can you please submit a bug report from the client with the F12 help menu, while this issue is occurring?
EBR-100006
Everytime you buy something that says "made in china" you are helping the rising unemployment in your own country unless you are from china, Buy locally produced goods and help create more jobs.
|
|
Toippo Tokila
Deep Core Mining Inc. Caldari State
0
|
Posted - 2016.11.18 13:30:46 -
[391] - Quote
Petition #309919
I have experienced loss of skills since Ascension.
For instance, I know for a fact that I have finished Torpedo 5, but now it shows that I only have Torpedo 4. I also suspect, but IGÇÖm less sure, that I have finished Covert Ops 5.
I have been away from the game for a while, and only logged in on this character now. Looking at the history, I canGÇÖt see any updated skills since October 3 in the history tab. The character has been active and has trained for the whole time I was gone. |
billwhizz
Center for Advanced Studies Gallente Federation
0
|
Posted - 2016.11.18 13:48:27 -
[392] - Quote
Hi ccp phantom. i'm still locked out of my main account due to the email i registered it with back in 2011 not existing anymore. i sent in a support ticket on the 14th nov , and a follow up last night.
i am still getting the verification email sent to the old email address every time i try to log in my main. obviously i cannot verify it due to it no longer existing.
please help .
(ticket no 308655)
thanks o7 |
Ueli Toni
EVE University Ivy League
3
|
Posted - 2016.11.18 14:07:50 -
[393] - Quote
Ueli Toni wrote:as the ticket system is thoroughly ignored and the known issues do not cover it, i'll ask again here:
the problem with "unsupported" email addresses, is there an update?
i'm not asking for much, acknowledge there is a problem and an estimate on resolution? this is a breaking defect in your software and i seriously don't understand how this can persist for 48h.
PS: just remove your blacklist for "bad" local parts. in all seriousness, it's not your job to tell anyone what their email address should contain. banning "admin" as a local part is just ridiculous.
ping?
72h in, no response to the ticket. no fix. devs are commenting on minor issues ("the character bio is gone" seems to receive the full attention of multiple people), but the fact that some people are just completely locked out of their accounts due to bad settings on CCP's email system is ignored.
In case CCP has forgotten what it is about:
Your email address [email protected] is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below.
ticket #298130 |
Unsupported EMail
School of Applied Knowledge Caldari State
0
|
Posted - 2016.11.18 15:19:55 -
[394] - Quote
Ueli Toni wrote:Ueli Toni wrote:as the ticket system is thoroughly ignored and the known issues do not cover it, i'll ask again here:
the problem with "unsupported" email addresses, is there an update?
i'm not asking for much, acknowledge there is a problem and an estimate on resolution? this is a breaking defect in your software and i seriously don't understand how this can persist for 48h.
PS: just remove your blacklist for "bad" local parts. in all seriousness, it's not your job to tell anyone what their email address should contain. banning "admin" as a local part is just ridiculous. ping? 72h in, no response to the ticket. no fix. devs are commenting on minor issues ("the character bio is gone" seems to receive the full attention of multiple people), but the fact that some people are just completely locked out of their accounts due to bad settings on CCP's email system is ignored. In case CCP has forgotten what it is about: Your email address [email protected] is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below. ticket #298130
More of us -> https://forums.eveonline.com/default.aspx?g=posts&t=500081&find=unread |
Nexus 7even
REDHOGS Circle-Of-Two
0
|
Posted - 2016.11.18 16:00:40 -
[395] - Quote
Am I the only one having problems with my char portrait not being displayed in the new character sheet? Five out of my seven characters have this problem. The other two look fine. Someone in chat told me it was a database issue and all I can do is wait. |
|
CCP Lebowski
C C P C C P Alliance
763
|
Posted - 2016.11.18 16:13:50 -
[396] - Quote
Ueli Toni wrote:72h in, no response to the ticket. no fix. devs are commenting on minor issues ("the character bio is gone" seems to receive the full attention of multiple people), but the fact that some people are just completely locked out of their accounts due to bad settings on CCP's email system is ignored. I can't speak for everyone of course, but generally we can't/don't comment on issues that we have no connection to or ability to assist with. I understand that this can be incredibly frustrating but as the members of game development cannot help with the Support tickets or login issues, we will be understandably (I hope) focusing on helping with those issue that fall within our influence.
I can say that our Customer Support department are working through your tickets as fast as they possibly can, calling in all favours and pulling out all the stops to get everyone back into New Eden but there's a lot of tickets to work through. Thank you for all your continued patience.
CCP Lebowski | EVE Quality Assurance | Team Five-0
@CCP_Lebowski
|
|
Kynareth Rose
Isk-Must-Flow
0
|
Posted - 2016.11.18 16:32:55 -
[397] - Quote
Kynareth Rose wrote:My partner cant login to his account that he has had for 4 years.
He cant verify email as its says email address is not supported by eve email provider and so far got no response from eve support tickets.
Is there any live support chat or anything he can do to solve this as to loose access to an account you have put 4 years of your life into is a bit disheartening.
Does anyone know if this whole email not supported by eve provider has been sorted yet ?My partner STILL cant access his main account.
He has finally got a reply from his support tickets BUT its just a generic reply about account retrieval.
To say people having the same problems are paying for these accounts and cant even access them is shocking.
|
Ueli Toni
EVE University Ivy League
3
|
Posted - 2016.11.18 16:59:41 -
[398] - Quote
CCP Lebowski wrote:Ueli Toni wrote:72h in, no response to the ticket. no fix. devs are commenting on minor issues ("the character bio is gone" seems to receive the full attention of multiple people), but the fact that some people are just completely locked out of their accounts due to bad settings on CCP's email system is ignored. I can't speak for everyone of course, but generally we can't/don't comment on issues that we have no connection to or ability to assist with. I understand that this can be incredibly frustrating but as the members of game development cannot help with the Support tickets or login issues, we will be understandably (I hope) focus on helping with those issue that fall within our influence. I can say that our Customer Support department are working through your tickets as fast as they possibly can, calling in all favours and pulling out all the stops to get everyone back into New Eden but there's a lot of tickets to work through. Thank you for all your continued patience.
thanks for the explanation. it might help if someone from customer service / sysops would post a short update on matters that affect quite some people. the silent treatment just is not very nice...
again, just get rid of the blacklist for local parts on your email system until it is set up in a way that actually works. i'd offer my services ... |
|
CCP Lebowski
C C P C C P Alliance
763
|
Posted - 2016.11.18 17:06:50 -
[399] - Quote
Ueli Toni wrote:it might help if someone from customer service / sysops would post a short update on matters that affect quite some people. Here you go, from last night
CCP Lebowski | EVE Quality Assurance | Team Five-0
@CCP_Lebowski
|
|
Ueli Toni
EVE University Ivy League
3
|
Posted - 2016.11.18 17:22:35 -
[400] - Quote
thanks, again!
looking forward to the dev blog detailing how this slipped passed QA ;) |
|
Ophelia Lemm
Electric Sheep Independent Entrepreneurs
75
|
Posted - 2016.11.18 17:28:19 -
[401] - Quote
Nokizaru Isagar wrote:I have a strange login issue, hope u guys can help me out. So after I log in and I'm at the character screen, all I can see is my pilot's picture, with no info at all. When I click on it, strange sound appears and I can't log in, neither create a new character. It looks like this: Eve login failEdit: the issue has been resolved
I seem to have the same problem. How did you fix it? |
Vidork Drako
EVE University Ivy League
7
|
Posted - 2016.11.18 17:38:41 -
[402] - Quote
I know you guys are dealing with heavy login issue ... but what about the BR cerebral accelerator we lost ? We forget about it ? Just let us know like that I can plan to buy extra ones... or not. |
Ramek
Heuristic Industrial And Development AddictClan
0
|
Posted - 2016.11.18 17:48:29 -
[403] - Quote
RaVenC wrote:Ramek You can try to uninstall the game. Afterwards use Ccleaner to remove remaining parts of the game. Restart your system afterwards and use Ccleaner again. Restart again and install the game again (maybe into a different folder).
Thanks for the suggestion, I did notice even a complete removal and re-install of the launcher + rest of eve did not clear sunch info as user-name.
Dispite going at it with ccleaner a few times before and after a clean install, it is still the same.
Moving my issue over to the Launcher forum as suggested by someone else. |
Pendra Tahyan
Republic Military School Minmatar Republic
7
|
Posted - 2016.11.18 18:00:46 -
[404] - Quote
Nexus 7even wrote:Am I the only one having problems with my char portrait not being displayed in the new character sheet? Five out of my seven characters have this problem. The other two look fine. Someone in chat told me it was a database issue and all I can do is wait.
Have you tried the "fix" suggested in post #367 ... it fixed my missing character portrait.
|
Gulboy
Mercurial Purpose Urukian Collective
49
|
Posted - 2016.11.18 18:02:39 -
[405] - Quote
Hello, I have a problem with eve sound. Aura doesn't seem to work. But its only Aura, the rest of the sounds are fine (I tested them). By Aura, I mean "warp drive active", "docking permission requested/accepted" and other sounds. I restarted the game but it doesn't solve it. I also looked at the sound settings and it is on. Is there a special setting that turns those sounds on? Thanks. |
Nexus 11even
HC - TYRELL CORPORATION
0
|
Posted - 2016.11.18 18:27:47 -
[406] - Quote
Pendra Tahyan wrote:Nexus 7even wrote:Am I the only one having problems with my char portrait not being displayed in the new character sheet? Five out of my seven characters have this problem. The other two look fine. Someone in chat told me it was a database issue and all I can do is wait. Have you tried the "fix" suggested in post #367 ... it fixed my missing character portrait.
Thanks bro! It worked!!
whoops... switched my char login.. lol |
Natalia Dallocort
Carcosa Citizens
1
|
Posted - 2016.11.18 18:51:35 -
[407] - Quote
Fault24x wrote:Natalia Dallocort wrote:Minmatar BS 5 was only 10 hours away and now has 28 days left. WTH? Bob has tried to help you understand the error of your ways.... (seriously though that sucks dude... definitely petition that)
It's the way of a man with bad english and a Google Translator that can't understand his thoughts. kkkk
( without help this time ........ maybe.) -»\_(pâä)_/-»
|
John WarpingSlow
128
|
Posted - 2016.11.18 19:45:12 -
[408] - Quote
Natalia Dallocort wrote:Minmatar BS 5 was only 10 hours away and now has 28 days left. WTH?
CCP Contra has confirmed this is a known issue and they're working on a fix and once they've got the script figured out, those affected will get the lost/over-allocated skillpoints back as unallocated skillpoints.
See his post here.
|
Pendra Tahyan
Republic Military School Minmatar Republic
7
|
Posted - 2016.11.18 21:05:04 -
[409] - Quote
John WarpingSlow wrote:Natalia Dallocort wrote:Minmatar BS 5 was only 10 hours away and now has 28 days left. WTH? CCP Contra has confirmed this is a known issue and they're working on a fix and once they've got the script figured out, those affected will get the lost/over-allocated skillpoints back as unallocated skillpoints. See his post here.
Hope the same is true for those of us who got the SP:s but in the wrong skill :) |
Iria Ahrens
Space Perverts and Forum Pirates
1171
|
Posted - 2016.11.18 21:52:52 -
[410] - Quote
Ok, the new skill tree needs a little love. Please have some kind of sensical order to the skill groups. I can't never find the group I'm looking for. Put them in alphabetical order or something please.
My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
|
|
Anna Maria Yolo
Neutron Blaster Solutions
23
|
Posted - 2016.11.18 22:52:52 -
[411] - Quote
I have a big problem.
CCP mailing system doesn't send verification codes at my google address. I informed about this Customer Support.
GM Katsanis changed the email address in my accounts to the address that DOESN'T BELONG TO ME I informed Customer Support about this and replied GM Spartan. He asked about the another email address, and DIDN'T REMOVE NOT MY ADDRESS FROM MY ACCOUNTS. I have sent the new address to the Customer Service and nothing happened.
MY ACCOUNTS STILL HAVE NOT MY EMAIL ADDRESS
TICKET 298066 |
Falck Longbottom
EVE University Ivy League
0
|
Posted - 2016.11.19 01:10:56 -
[412] - Quote
you guys told us that the problem that paying customers can't get into their accounts isn't on your table, well then i hope you can answer these questions
1. could you at least give us a heads up on expected Ticket time... heading up on 28 hours... on one of my 3 accounts made that same day... other 2 worked fine....
2. could you mention what kinda compensation we should be expecting. issue for multi-boxers is more than a issue of 1 toon that can't get in when you need them all to work together.
3. the entire problem of many people who can't get in have been totally ignored on the launcher who announce successful launch... i think we can count quite a few people in this forum post who don't think its been a success.... it looks like you are making a fancy cover-up for all your new alpha players.
4. maybe starting verification same patch as alpha clones isn't the smartest idea in the world. |
Perry ThePlatypus
School of Applied Knowledge Caldari State
0
|
Posted - 2016.11.19 02:46:55 -
[413] - Quote
All I can say is ccp. You dun ****** it up. Eve was fine. Now I can't access any of my accounts. I got a support ticket after 2 days and finally got my email changed to my correct one so I can do the damn verification thing. Now when I log in it just says error occurred. Sent in 3 support tickets. None of your staff cares. Really ducking annoying. I lost 3 charecters with 20M skill points because of this dumb ass new system. Should of just left it. I've invested thousands into the game I just lost. One of my accounts TheRealPerry Find. The account. Fix this ****. Excuse my language. I just lost a few thousand dollars because of your incompetence |
Alessi Trueflight
University of Caille Gallente Federation
0
|
Posted - 2016.11.19 03:58:50 -
[414] - Quote
Ophelia Lemm wrote:Nokizaru Isagar wrote:I have a strange login issue, hope u guys can help me out. So after I log in and I'm at the character screen, all I can see is my pilot's picture, with no info at all. When I click on it, strange sound appears and I can't log in, neither create a new character. It looks like this: Eve login failEdit: the issue has been resolved I seem to have the same problem. How did you fix it?
I too am having this issue, yelp? ty in advance |
Nyctos
Republic Military School Minmatar Republic
4
|
Posted - 2016.11.19 04:25:21 -
[415] - Quote
I was able to get several accounts verified on the first day of Ascension after using the "forget all accounts" trick / ritual in the launcher, but two more remain blocked. The latter do not receive verification messages regardless of what I try despite using the same email address as the others that are working. That's 72 hours and counting now on those two accounts.
I submitted the support ticket 40 hours ago and have only received the initial automated email plus the standard reply related to checking spam filters, etc. I've responded point-by-point to the last one and am waiting still for an update. I know that there are plenty of others here sharing in this misery, but I doubt it makes any of us feel better about it.
With the "support status update" on 11/17 and the new "security features" dev blog that came out very early on 11/19 (or late on 11/18), it's clear that CCP is taking this matter seriously though not resolving it in a timely manner. There was an admission of a mistake being made in not notifying players much earlier of the upcoming security changes, and that's a pretty rare admission of guilt by CCP. It doesn't make me happy, but at least it's an acknowledgment of responsibility relative to the history of this organization.
Both of my blocked accounts are up for resubscription soon, and the clock is ticking away quite rapidly on one of them. With login being blocked I can't do anything about even if I had already decided to renew. Makes one wonder how many other accounts may soon be in that situation.
CCP has screwed up so bad this time that finally they've managed to include themselves in the direct damage zone. Part of me is laughing at that, but all the other parts are still really pissed.
It would not surprise me after this fiasco if CCP in a month or so does a significant PLEX sale to try to make up the revenue they are soon going to be losing if this drags on too much longer. |
David Grogan
The Motley Crew Reborn End of Life
337
|
Posted - 2016.11.19 04:45:21 -
[416] - Quote
Nyctos wrote:I was able to get several accounts verified on the first day of Ascension after using the "forget all accounts" trick / ritual in the launcher, but two more remain blocked. The latter do not receive verification messages regardless of what I try despite using the same email address as the others that are working. That's 72 hours and counting now on those two accounts.
I submitted the support ticket 40 hours ago and have only received the initial automated email plus the standard reply related to checking spam filters, etc. I've responded point-by-point to the last one and am waiting still for an update. I know that there are plenty of others here sharing in this misery, but I doubt it makes any of us feel better about it.
With the "support status update" on 11/17 and the new "security features" dev blog that came out very early on 11/19 (or late on 11/18), it's clear that CCP is taking this matter seriously though not resolving it in a timely manner. There was an admission of a mistake being made in not notifying players much earlier of the upcoming security changes, and that's a pretty rare admission of guilt by CCP. It doesn't make me happy, but at least it's an acknowledgment of responsibility relative to the history of this organization.
Both of my blocked accounts are up for resubscription soon, and the clock is ticking away quite rapidly on one of them. With login being blocked I can't do anything about even if I had already decided to renew. Makes one wonder how many other accounts may soon be in that situation.
CCP has screwed up so bad this time that finally they've managed to include themselves in the direct damage zone. Part of me is laughing at that, but all the other parts are still really pissed.
It would not surprise me after this fiasco if CCP in a month or so does a significant PLEX sale to try to make up the revenue they are soon going to be losing if this drags on too much longer.
by any chance the 2 blocked are registered on yahoo or gmail accounts?
if yes add [email protected] as a contact to allow the mails come into your inbox without getting blocked by yahoo or gmail
Everytime you buy something that says "made in china" you are helping the rising unemployment in your own country unless you are from china, Buy locally produced goods and help create more jobs.
|
Nyctos
Republic Military School Minmatar Republic
4
|
Posted - 2016.11.19 04:53:20 -
[417] - Quote
David Grogan wrote:Nyctos wrote:I was able to get several accounts verified on the first day of Ascension after using the "forget all accounts" trick / ritual in the launcher, but two more remain blocked. The latter do not receive verification messages regardless of what I try despite using the same email address as the others that are working. That's 72 hours and counting now on those two accounts.
I submitted the support ticket 40 hours ago and have only received the initial automated email plus the standard reply related to checking spam filters, etc. I've responded point-by-point to the last one and am waiting still for an update. I know that there are plenty of others here sharing in this misery, but I doubt it makes any of us feel better about it.
With the "support status update" on 11/17 and the new "security features" dev blog that came out very early on 11/19 (or late on 11/18), it's clear that CCP is taking this matter seriously though not resolving it in a timely manner. There was an admission of a mistake being made in not notifying players much earlier of the upcoming security changes, and that's a pretty rare admission of guilt by CCP. It doesn't make me happy, but at least it's an acknowledgment of responsibility relative to the history of this organization.
Both of my blocked accounts are up for resubscription soon, and the clock is ticking away quite rapidly on one of them. With login being blocked I can't do anything about even if I had already decided to renew. Makes one wonder how many other accounts may soon be in that situation.
CCP has screwed up so bad this time that finally they've managed to include themselves in the direct damage zone. Part of me is laughing at that, but all the other parts are still really pissed.
It would not surprise me after this fiasco if CCP in a month or so does a significant PLEX sale to try to make up the revenue they are soon going to be losing if this drags on too much longer. by any chance the 2 blocked are registered on yahoo or gmail accounts? if yes add [email protected] as a contact to allow the mails come into your inbox without getting blocked by yahoo or gmail
Thanks for pointing out that possibility. I looked into that and if blocked messages are the cause, the reason for it is not a lack of white-listing in my situation. However, I know that's helped some other players.
|
Raymundo Ferrera
The Road Agents
0
|
Posted - 2016.11.19 06:07:05 -
[418] - Quote
3 ACCOUNTS I CANT ACCESS THAT I HAVE PLAYED FOR 8 YEARS. 8 YEARS. 3 ACCOUNTS I CAN'T LOGIN TO MANAGE. 3 ACCOUNTS I CAN'T LOGIN TO PLAY. 3 ACCOUNTS WITH BILLIONS OF ISK ON THEM THAT I PAID FOR IN PLEX THAT I CANNOT TOUCH. 3 ACCOUNTS THAT I CANNOT GET ACCESS TO TO CANCEL MY SUBSCRIPTIONS.
AM I RANTING? YOU BET. |
Macros ConDoin
Funnelweb Technologies
0
|
Posted - 2016.11.19 07:24:30 -
[419] - Quote
Just put a Standup Research Lab I module and a Standup M-Set Blueprint Copy Accelerator rig into my Astrahus. The module is online, deducted the fuel for the online process and yet in station services Industry shows as DISABLED so cannot use. Checked my lists and profile and have done everything possible but they can't be 'enabled'. Anyone else having a similar issue?
Can you check this out please CCP or tell me I am missing something?
Cheers |
Max Deveron
Deveron Shipyards and Technology
272
|
Posted - 2016.11.19 09:37:19 -
[420] - Quote
As someone already pointed out, GM Lisad is responding and giving basically a canned answer...my ticket is 2 days older since being contacted.
The clock is ticking on 1 account already for closure. Soon enough for 1 or 2 more and the rest of them should be coming in december.
My issue is with 1 account that needs to be fixed asap, GM Lisad needs to quit working on more than 10 tickets at once, and resolve those 10 b4 picking up more.
Im already researching for a different game to play, I have tol my family to quit playing and we waiting to pull plug completely.
Either you want my money or you dont CCP, been with you for years now, but that wont keep me from voting with my wallet if my issue keeps being ignored. |
|
Sgt Harrison
Badger Badger Badger
0
|
Posted - 2016.11.19 10:20:37 -
[421] - Quote
Max Deveron wrote:As someone already pointed out, GM Lisad is responding and giving basically a canned answer...my ticket is 2 days older since being contacted.
The clock is ticking on 1 account already for closure. Soon enough for 1 or 2 more and the rest of them should be coming in december.
My issue is with 1 account that needs to be fixed asap, GM Lisad needs to quit working on more than 10 tickets at once, and resolve those 10 b4 picking up more. .
I ve been in the same boat, my second account is 8 years old and had a different address which I no longer have.
Having been a major IT incident manager in real life, I've dealt with total bugger ups like this before. (far bigger ones)
They usually come from bad planning in the dev/ change phase and the developers dump it on operations post implementation while patting themselves on the back for a great job done....
Operations in this case the support desk are running around with their pants on fire trying to fix an issue that wasn't there 5 days ago, the simple fix for it all is to roll back the changes to email verification and allow people to access their own accounts and email addresses.
At this stage CCP is probably on a very slippery slope being they are charging people subscriptions via credit cards but have basically blocked them from being able to change or cancel said subscription.
|
Sul Glass
Fat Dragon Mining Co. Darwinism.
63
|
Posted - 2016.11.19 10:40:16 -
[422] - Quote
Sul Glass wrote:Sul Glass wrote:Bug.
Minor Blood Annex.
2nd room. Cathedral. Does not appear on overview. can not manually target.
Therefore can not complete this complex.
Thank you for looking at this.
Sul.
Fixed . Thank you. Sul
And Now : Same issue in Blood Annex.
2nd room. EM Fields, Do not appear on overview. can not manually target.
Therefore can not complete this complex
Sul.
|
RaVenC
Kriegsmarinewerft Goonswarm Federation
6
|
Posted - 2016.11.19 10:47:05 -
[423] - Quote
Sul Glass wrote:Sul Glass wrote:Sul Glass wrote:Bug.
Minor Blood Annex.
2nd room. Cathedral. Does not appear on overview. can not manually target.
Therefore can not complete this complex.
Thank you for looking at this.
Sul.
Fixed . Thank you. Sul And Now : Same issue in Blood Annex. 2nd room. EM Fields, Do not appear on overview. can not manually target. Therefore can not complete this complex Sul. Yes, very important issue. You can't rat while others are locked out of the game since days |
The Dryad
FREE GATES FREE GATES COALITION
4
|
Posted - 2016.11.19 10:55:29 -
[424] - Quote
So after 90 hours i still got no reply on my support ticket. Best customer support ever. Who cares about players who spent 5-10 years playing your game. |
Meridim
TheDarkLegion Inc
0
|
Posted - 2016.11.19 11:20:35 -
[425] - Quote
escalation bm's dont work after todays DT/.
EDIT : relog helped. |
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CCP Goliath
C C P C C P Alliance
3074
|
Posted - 2016.11.19 11:42:37 -
[426] - Quote
Sul Glass wrote:Sul Glass wrote:Sul Glass wrote:Bug.
Minor Blood Annex.
2nd room. Cathedral. Does not appear on overview. can not manually target.
Therefore can not complete this complex.
Thank you for looking at this.
Sul.
Fixed . Thank you. Sul And Now : Same issue in Blood Annex. 2nd room. EM Fields, Do not appear on overview. can not manually target. Therefore can not complete this complex Sul.
You need to add the object type to your overview, or target with RMB. If this isn't working for you, try Show All Brackets and selecting the bracket. if that still doesn't work please submit a bug report from within client immediately following reproduction of the bug.
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
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|
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CCP Goliath
C C P C C P Alliance
3074
|
Posted - 2016.11.19 11:44:53 -
[427] - Quote
Macros ConDoin wrote:Just put a Standup Research Lab I module and a Standup M-Set Blueprint Copy Accelerator rig into my Astrahus. The module is online, deducted the fuel for the online process and yet in station services Industry shows as DISABLED so cannot use. Checked my lists and profile and have done everything possible but they can't be 'enabled'. Anyone else having a similar issue?
Can you check this out please CCP or tell me I am missing something?
Cheers
Bug report please! From within client, after trying to open your industry window.
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
|
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billwhizz
Center for Advanced Studies Gallente Federation
0
|
Posted - 2016.11.19 12:03:37 -
[428] - Quote
further to my still unresolved issue regarding being unable to log in my main , i now get a 'this web page is unavailable ERR_CONTENT_DECODING_FAILED' message when i try to launch eve to play on my alpha account . uninstalling / reinstalling the launcher has not cured this . starting to get f**kin annoyed now |
Falck Longbottom
EVE University Ivy League
1
|
Posted - 2016.11.19 12:03:50 -
[429] - Quote
CCP Goliath
Thanks for responding to small ingame issues...
any chance you could answer some of the questions about the all your costumers that cant get into there accounts |
billwhizz
Center for Advanced Studies Gallente Federation
0
|
Posted - 2016.11.19 12:11:18 -
[430] - Quote
ive been paying to play eve for 5 years continuously now .
i hoped that when i had any issues i'd get a better response than 2 automated replies over 5 days when i submit a ticket stating that i am unable to log in to play due to a problem that is so simple to rectify . i appreciate it's been a hectic time with all the issues with the latest patch , but this is unacceptable customer service |
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SiWang Woke
Sisterhood of the Dragon
0
|
Posted - 2016.11.19 13:43:15 -
[431] - Quote
Howdy All
As an Eve Player since 2009, with the new exspansion, and the fun and games with the email verification...
My experince as living in China and such and the fun with VPN's.....
With this new verification process is that it has been okish, the fact that i had to verify 10 accounts was fun...,
but it worked but all where linked to a microsoft based email account. i.e. Hotmail/outlook etc. it worked ok. being stuck here in china only Microsoft accounts are not blocked by state sponsered secret services, so ditch those Yahoo/Google accounts as they are being spied on by many country's i think this is the key point....
Yahoo/Google are the problem not CCP.
Fly safe. |
billwhizz
Center for Advanced Studies Gallente Federation
0
|
Posted - 2016.11.19 13:53:51 -
[432] - Quote
the email i used to create this alpha is yahoo, so thats not the issue in my case . |
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CCP Goliath
C C P C C P Alliance
3074
|
Posted - 2016.11.19 14:30:30 -
[433] - Quote
Falck Longbottom wrote:CCP Goliath
Thanks for responding to small ingame issues...
any chance you could answer some of the questions about the all your costumers that cant get into there accounts
As Lebowski mentions earlier in the thread, it is simply outside of our sphere of expertise to comment on, sorry.
CCP Lebowski wrote:I can't speak for everyone of course, but generally we can't/don't comment on issues that we have no connection to or ability to assist with. I understand that this can be incredibly frustrating but as the members of game development cannot help with the Support tickets or login issues, we will be understandably (I hope) focus on helping with those issue that fall within our influence.
I can say that our Customer Support department are working through your tickets as fast as they possibly can, calling in all favours and pulling out all the stops to get everyone back into New Eden but there's a lot of tickets to work through. Thank you for all your continued patience.
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
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Nyctos
Republic Military School Minmatar Republic
4
|
Posted - 2016.11.19 14:48:22 -
[434] - Quote
SiWang Woke wrote:Howdy All
As an Eve Player since 2009, with the new exspansion, and the fun and games with the email verification...
My experince as living in China and such and the fun with VPN's.....
With this new verification process is that it has been okish, the fact that i had to verify 10 accounts was fun...,
but it worked but all where linked to a microsoft based email account. i.e. Hotmail/outlook etc. it worked ok. being stuck here in china only Microsoft accounts are not blocked by state sponsered secret services, so ditch those Yahoo/Google accounts as they are being spied on by many country's i think this is the key point....
Yahoo/Google are the problem not CCP.
Fly safe.
Nice try with the soft attempt to shift blame to the customers by implying they chose the wrong email service providers. That's not what's going on here.
CCP screwed up big time trying to roll out a new security system in too short a time with too little notification for people to find out and try to adjust in advance. There were bound to be problems, but CCP doesn't care about those until "Rome is on the edge of burning".
Read the problems that people have had; they are much more than spam-blocking by a few service providers. However, even for the latter it is CCP's fault for using a verification approach that would likely be detected as spam by a responsible service provider at the volumes of sending verification messages to your entire customer base . Over 90% of the email messages that the typical mail server receives these days are spam; they *have* to filter to serve their users well.
Don't be an apologist for CCP. They can defend themselves if being blamed unfairly. However, the blame is very well placed in this case, and the customers are fully justified in their dissatisfaction, anger, and frustration. |
Falck Longbottom
EVE University Ivy League
1
|
Posted - 2016.11.19 15:18:21 -
[435] - Quote
Falck Longbottom wrote:you guys told us that the problem that paying customers can't get into their accounts isn't on your table, well then i hope you can answer these questions
1. could you at least give us a heads up on expected Ticket time... heading up on 28 hours... on one of my 3 accounts made that same day... other 2 worked fine....
2. could you mention what kinda compensation we should be expecting. issue for multi-boxers is more than a issue of 1 toon that can't get in when you need them all to work together.
3. the entire problem of many people who can't get in have been totally ignored on the launcher who announce successful launch... i think we can count quite a few people in this forum post who don't think its been a success.... it looks like you are making a fancy cover-up for all your new alpha players.
4. maybe starting verification same patch as alpha clones isn't the smartest idea in the world.
CCP Goliath wrote: Posted: 2016.11.19 14:30
Falck Longbottom wrote: CCP Goliath
Thanks for responding to small ingame issues...
any chance you could answer some of the questions about the all your costumers that cant get into there accounts
As Lebowski mentions earlier in the thread, it is simply outside of our sphere of expertise to comment on, sorry.
well i think i made that clear...
but you still ignore the rest of the questions..
|
Perry ThePlatypus
School of Applied Knowledge Caldari State
1
|
Posted - 2016.11.19 15:23:34 -
[436] - Quote
hey CCP what about instead of worrying about 80 precent off ship skins. you ******* fix your dumb ass mistakes pissing alot of loyal players to leave. ive put in thousands of dollars and im just about ready to leave. support team does jack **** |
Milus
School of Applied Knowledge Caldari State
0
|
Posted - 2016.11.19 16:11:38 -
[437] - Quote
I'd like to report a bug which started since the patch.
Since the november 15th/16th patch there is a bug with ice anomalies. When they are completed, sometimes they do not despawn, even though all the ice is gone. Eventually the anomaly despawns, never to spawn again until the next server reset.
Several people have reported this but I've seen no acknowledgment that devs even know about it. Where should I post this? Where is the patch issues thread?
Possibly related to this, is that so far, every time this bug occurs where the ice anomaly doesn't despawn when empty, my ice harvesting drone bugs out, and I can't give it commands - can't even scoop to drone bay. |
Seron Isu
Mining and Munitions Ltd ChaosTheory.
0
|
Posted - 2016.11.19 16:26:30 -
[438] - Quote
This account has had an active subscription for over 48 hours and is still showing alpha clone state ingame and wont allow me to logon with the rest of my accounts. |
swanky swanky
Hedion University Amarr Empire
0
|
Posted - 2016.11.19 19:30:04 -
[439] - Quote
I have 4 accounts that I cant log into as they are attached to defunct email account, reported over 48 hours ago and its still unresolved what else can i do ? |
Salaris Kion
Lineark
0
|
Posted - 2016.11.19 19:45:23 -
[440] - Quote
Trying to log on to my alts account, asks for the verification code, log onto my emails and nothing appears. Been waiting for around 4 hours now...
So, I am unable to play until this is resolved, as well as a skill que running. What happens to the game time I'm unable to use while unable to log in? And what happens if my skill que ends before this is resolved?
|
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Mamasita T
Always a loner
0
|
Posted - 2016.11.19 20:23:19 -
[441] - Quote
Welcome. In my industrial citadel does not line up and the event. The modules are placed and the fuel is. Sorry, English is not my native. I was advised to create a bug report using f12. Like created. I understand I am not alone with this problem? |
Alessi Trueflight
University of Caille Gallente Federation
0
|
Posted - 2016.11.19 22:43:50 -
[442] - Quote
Alessi Trueflight wrote:Ophelia Lemm wrote:Nokizaru Isagar wrote:I have a strange login issue, hope u guys can help me out. So after I log in and I'm at the character screen, all I can see is my pilot's picture, with no info at all. When I click on it, strange sound appears and I can't log in, neither create a new character. It looks like this: Eve login failEdit: the issue has been resolved I seem to have the same problem. How did you fix it? I too am having this issue, yelp? ty in advance
Fixed and thanks to Nokizaru. In case anyone else has this issues, this was the fix that Nokizaru shared with me that worked. ..... Run Launcher/ Settings/ General / Shared Cache (let it verify first...if you still have the issues - Use the 'Reset' then verify. Have a great weekend everyone. |
Raymundo Ferrera
The Road Agents
5
|
Posted - 2016.11.20 01:32:12 -
[443] - Quote
The only thing that CCP should be working on is getting their paying customers back online with their accounts. Nothing else matters at this point. If we can't login to play there is no need for any work to be done on the game. No one will be there to play it. And if something isn't done soon, they are going to lose paying customers by the thousands. You would think that their income source would be their top priority, and there really won't be any need for CCP at all if they don't fix this soon. like 24 hours soon. |
Varnik
Proposition Thirteen The Third Rail
21
|
Posted - 2016.11.20 02:42:37 -
[444] - Quote
I am getting this too (on several accounts)
"Your email address ** is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below."
Which means I am loosing training time. Could you do something about this?
...
|
Nyctos
Republic Military School Minmatar Republic
5
|
Posted - 2016.11.20 03:49:12 -
[445] - Quote
I see on another thread where a moderator claims that the email verification change was announced a month ago. To my knowledge, this is factually incorrect. Searching through the forums, dev blogs, and other EVE news channels, the earliest mention of this I can find is here on November 10, 2016:
https://community.eveonline.com/news/news-channels/eve-online-news/email-verification-coming-with-eve-online-ascension/
Assuming that I am correct that this is the earliest public announcement of this change, it is not helpful for anyone in an official or semi-official capacity representing either CCP or EVE Online, including volunteers in sanctioned roles, to provide false information regarding this matter. The thread where the claim was made of an earlier announcment than the above was made here:
https://forums.eveonline.com/default.aspx?g=posts&m=6718636#post6718636
Trying to spin this situation as something that was somehow announced well in advance to players is not conducive to improving relations with customers. We all want a resolution, but denying the core facts of how we got here does not improve matters but rather enflames them.
CCP Falcon acknowledged in his recent post that the announcement of this change first went out about a week ago, and that is consistent with the information I've been able to find:
https://community.eveonline.com/news/dev-blogs/new-security-features-with-eve-online-ascension/
I found CCP Falcon's post to be constructive and appreciated the acknowledgement of responsibility by CCP. I am still angry and frustrated like many others, but his post was a step in the right direction. Beyond this now, however, what is needed is processing of the support tickets before things degrade further. |
Sgt Harrison
Badger Badger Badger
1
|
Posted - 2016.11.20 07:50:14 -
[446] - Quote
Nyctos wrote:I
I found CCP Falcon's post to be constructive and appreciated the acknowledgement of responsibility by CCP. I am still angry and frustrated like many others, but his post was a step in the right direction. Beyond this now, however, what is needed is processing of the support tickets before things degrade further.
Yes it atleast acknowledges some of the bugger ups, but we don't need that right now we need every employee of CCP to be fixing the login issues as a Priority One Issue, doesn't matter if they are dev's, managers or friggin cleaners get it fixed! More frustrating then anything is people are getting replies about minor issues like their bio not being visible, but 100's of long time users not being logged in and we hear nothing for days on end
Questions to CCP
What's the ETA on restoring service to paying subscribers? Why have you not reversed the change to resolve the issue quicker?
|
Tra'con Han
The reality disfunction
15
|
Posted - 2016.11.20 11:52:52 -
[447] - Quote
CCP Goliath wrote:Macros ConDoin wrote:Just put a Standup Research Lab I module and a Standup M-Set Blueprint Copy Accelerator rig into my Astrahus. The module is online, deducted the fuel for the online process and yet in station services Industry shows as DISABLED so cannot use. Checked my lists and profile and have done everything possible but they can't be 'enabled'. Anyone else having a similar issue?
Can you check this out please CCP or tell me I am missing something?
Cheers Bug report please! From within client, after trying to open your industry window.
I had the same issue, offlined and re-onlined cleared this but now if I try to load an Indy job, no facility is found and the facilities tab just shows an endlessly spinning icon.
I have raised a bug report (this char) but can't get the number as I also have an email conflict (ticket also raised). |
billwhizz
EVE CORPORATION 10210116
0
|
Posted - 2016.11.20 14:37:04 -
[448] - Quote
update; received a proper reply this morning from ccp asking me to clarify a few details which i've done .
thankful that there seems to be some progress but still locked out of main after 6 days
my log in issue yesterday sorted itself out so i was at least able to die a lot with ole billwhizz here last night in tama |
Elwha Lynx
Saints Of Havoc Moose Federation
39
|
Posted - 2016.11.20 15:49:37 -
[449] - Quote
As frustrating as it might be folks calling for all of CCP to be working on the log-in problems is rather silly. A company isn't like an elementary school soccer team. Everyone has priorities and expertise--most of the employees probably don't even have any familiarity with the login/email problems and have their own jobs they are qualified and assigned to be working on. Meanwhile, there's been a major patch release, with dozens of bugs to sort through that all still need attention by qualified people alongside the larger issue. We all need to be a bit more realistic.
Growing to like the simulator as I get more familiar with it. Would even move away from 3rd party tools if it held more fittings. Also wondering if these are saved in a way that they can be pulled later if catastrophe struck and I had to reinstall for example---something similar to the overview?
Thanks for bring the bios back. |
Princess Mary-I
Angels of Ptah
2
|
Posted - 2016.11.20 16:19:38 -
[450] - Quote
Tra'con Han wrote:CCP Goliath wrote:Macros ConDoin wrote:Just put a Standup Research Lab I module and a Standup M-Set Blueprint Copy Accelerator rig into my Astrahus. The module is online, deducted the fuel for the online process and yet in station services Industry shows as DISABLED so cannot use. Checked my lists and profile and have done everything possible but they can't be 'enabled'. Anyone else having a similar issue?
Can you check this out please CCP or tell me I am missing something?
Cheers Bug report please! From within client, after trying to open your industry window. I had the same issue, offlined and re-onlined cleared this but now if I try to load an Indy job, no facility is found and the facilities tab just shows an endlessly spinning icon. I have raised a bug report (this char) but can't get the number as I also have an email conflict (ticket also raised).
Have the same problem with the facility is not found and just keep spinning. Then when trying to switch tabs, it is not possible to do so, it won't let you hit the jobs nor blue print tab.
When i jumped gate while making the bug repport then facilities showed up, when but i arrived at destination, nope it was not there anymore just the spinning icon again.
Bug report field today - EBR-100653 |
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sproh
The Tuskers The Tuskers Co.
4
|
Posted - 2016.11.20 17:17:10 -
[451] - Quote
Since the patch remotly donating plex don't work, in account management it states that you have omgea clone. Once in clinet it tels you to update to omega, even thou the account is subbed. |
Nyctos
Republic Military School Minmatar Republic
5
|
Posted - 2016.11.20 18:04:03 -
[452] - Quote
The last two of my blocked accounts became accessible this morning after I was finally able to receive verification codes. There was no new response to my ticket since Thursday, but I assume CCP did something that resolved my situation and perhaps also for a few other players that might have had a related cause.
The rate of progress has been slow, but they seem to be getting things back in working order a bit at a time.
It's been an enormously frustrating situation to say the least, but hopefully they'll get a resolution for everyone before too much more damage is done to strained relations. Best of luck to everyone that still has outstanding issues. |
Lucifen Goetta
The Study of Wumbology Test Alliance Please Ignore
0
|
Posted - 2016.11.21 05:54:08 -
[453] - Quote
Same boat here. Email address in their system was corrupted by the update. Waiting for days for an actual response. Accounts expire in nine days. I will expire with them if this isn't fixed soon.
Have played for years. Never been so upset with a gaming company. Never had a gaming company do this to loyal users before. |
Thomasina
Zebra Corp Goonswarm Federation
13
|
Posted - 2016.11.21 08:45:50 -
[454] - Quote
Six days in, and I'm still unable to access two accounts.
Has there been any talk about compensation? |
Cytherea Deesse
University of Caille Gallente Federation
1
|
Posted - 2016.11.21 09:38:10 -
[455] - Quote
Thomasina wrote:Six days in, and I'm still unable to access two accounts.
Has there been any talk about compensation?
Yes it has been talked about. It is in a dev blog. I'll save you the trouble, but then you owe me one ;-)
"Our customer support team is working hard to resolve cases related to these new security systems, and we have drafted in a significant number of extra staff to assist. We hope that weGÇÖll be able to reach every affected pilot very soon and resolve any login issues that pilots are still experiencing. We will also compensate missed Omega clone state time for anyone locked out that they are assisting." |
Hellcat Aideron
Federal Navy Academy Gallente Federation
0
|
Posted - 2016.11.21 11:23:47 -
[456] - Quote
i plan on bein a paying player at some point im brand new like maybe 1 hour old from time of this post is there a reason why the server is down or is it just me will it be up soon, is this game even worth the time |
billwhizz
EVE CORPORATION 10210116
0
|
Posted - 2016.11.21 12:03:46 -
[457] - Quote
still waiting... |
Ruthbar
Thuggee
4
|
Posted - 2016.11.21 12:04:14 -
[458] - Quote
Hello Hellcat Aideron, welcome to the endless opportunities in New-Eden.
The server is down every day at 11:00 UTC, it's the daily downtime. Players refer to it as DT. Usually lasts 10-15 min but for updates there is usually an extended DT which will be announced by CCP.
Have FuN! Ruthbar |
Anna Maria Yolo
Neutron Blaster Solutions
25
|
Posted - 2016.11.21 12:45:02 -
[459] - Quote
I'm unable to log in on a few of my accounts, because CCP mailing system doesn't send the verification codes to my google mail. As I know I'm not the only one who expiriencing this kind of problem. I asked about help the customer support and after verification that the accounts belong to me I have sent the instruction how to fix in easy way all the problems with google email users.
I use an email - lets say it is - [email protected] All my accounts are registered to this one address. But sometimes I used dots to separate the name: [email protected] or [email protected]
For google they all are the same address. Google skips any dot in the address. You can separate the everyone character with a dot and you will still get the email at the basic address (without any dots). You just cannot put two or more dots in a row.
I received all emails sent at the addresses with dots, but at the basic address (without any dot) no one verification code was received. Solving all requests raised by google accounts is very easy. It is enough to put a dot in the google name. Using this solution will help a lot fixing the account access problems.
I was stupid enough to describe it to the friendly Customer Service:
On November 17th I wrote:
Quote:The best way to solve the problem is putting a dot "." in the address. You may solve all the requests for google addresses this way. Explanation: Google mail doesnt see dots in the accounts. For example: The address: [email protected]will receive an email sent at the adressess: [email protected][email protected][email protected]The dots are just invisible for google mail system You may check it in the google mail manual (I've read about this a few years ago), or just create an address and try this. for me enough will be putting a dot for example after "eve" - like this [email protected]This will solve the problem, because I received all verification code for this email ( [email protected]) with dots inserted. Only the basic address (without dots) doesn't work. Best regards
What answer did I receive?
Quote:GM Katsanis (EVE Online) Nov 17, 19:50 UTC Hi there, I have now updated the email associated with your accounts to [email protected]. The accounts are: Axxxxxxxxx Bxxxxxxxxx Cxxxxxxxxx Gxxxxxxxxx Gxxxxxxxxx Jxxxxxxxxx Jxxxxxxxxx Mxxxxxxxx Mxxxxxxxx Nxxxxxxxx Pxxxxxxxx Pxxxxxxxx Pxxxxxxxx Pxxxxxxxx Sxxxxxxxx Sxxxxxxxx Yxxxxxxxx If you have any further troubles, please feel free to update this petition. Fly safe! Best Regards, GM Katsanis CCP Customer Support | EVE Online | EVE Valkyrie
I informed the customers support in all the possible way that the email address was changed by the friendly Customer Support consultant to the new one that doesn't belongs to me. What else can I do?
|
Mark O'Helm
Fam. Zimin von Reizgenschwendt
253
|
Posted - 2016.11.21 18:31:43 -
[460] - Quote
The ice drone bug seems still activ. In Tolle should have been an Icebelt spawn at 18:16. It is not. 4 hours ago i saw a lot of Ice drones there mining.
"Frauenversteher wissen, was Frauen wollen.
Aber Frauen wollen keine Frauenversteher.
Weil Frauenversteher wissen, was Frauen wollen." (Ein Single)
"Wirklich coolen Leuten ist es egal, ob sie cool sind." (Einer, dem es egal ist)
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Elliott Spitzer
Sphincter Inc. Shadow of xXDEATHXx
4
|
Posted - 2016.11.21 18:47:40 -
[461] - Quote
CCP please also look into the drone issues. I submitted a bug report last week and have video. Since the patch, It is now extremely difficult to kill NPC elite frigates with heavy drones in Null sec, regardless if I have drone tracking modules fitted. 19 drones total between myself and 3 alts and it takes sometimes over 5 minutes to kill one. |
Ytamii Arval
30
|
Posted - 2016.11.22 01:38:19 -
[462] - Quote
Don't know why, but this worked just now to unlock my two paid accounts with .msn email:
Clicked Login on the Forums page.
Clicked Forgot Password. Entered the user name, not the email address. It found the account and sent the email. Unlike the verification emails that never arrived, this one showed up just moments later.
Clicked the link and successfully "reset" the password; actually, I just set it to the same password already on the account.
Tried to Login on the Forums page and got the message that the verification email was sent. And the verification email arrived almost instantly. The account is verified and active. Apparently, resetting the password fixed whatever DB error was introduced during the patch.
Oh, and I'm still waiting on responses to the tickets I filed a week ago.
|
Acks
RONA Corporation The Methodical Alliance
85
|
Posted - 2016.11.22 03:02:56 -
[463] - Quote
Acks wrote:OK.. Hoping to get some attention here as the only response I am getting on petitions is the generic form post response earlier in this thread. I have 9 PAID accounts that I can not access in any way at the moment. When I attempt to access these in the launcher OR the website I get this message: "Your email address [email protected] is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below. Help Center GÇô Account Recovery"This link just takes you to a support article which in turn links to the "forgot password" page. None of these options work since your system "does not support" my email address. I filed an open petition (without logging in since I cant) using this email address. Per the generic reply I got IN MY EMAIL MIND YOU, you know the one you can't support, I replied back that I "still needed assistance" as the instructions stated. I got a mail rejection because your mail system (Office 365... Really???) had my mail server blacklisted. I have since verified that the server is on no blacklists and I have successfully completed the delisting process with office 365. After this I was able to reply to the support mail I received without issue or further rejection. What galls me is that you have completely locked me out of MOST of my PAID accounts. I can not reset / recover password, I can not log into my account on the website to change to the email address I use on my other accounts that you did not lock out, I can not add the accounts to the launcher, etc etc etc. This was clearly not well tested since you have no remediation process in place for this scenario which seems to be based on office 365's SPAM filters??? Really??? And even if you are basing it on this ... there is no functional reason .. even if my server is blacklisted.. to not SEND MAILS to me. Makes no sense. Please let me know how to get this resolved. Based on previous experience, if I have to wait for a response to my support ticket and working through that process, it will be weeks before I have access again. Thanks in advance, Acks
Going into day 8.... 20+ accounts locked. No response to tickets. No update to threads. No info from any part of CCP anywhere since this generic "submit a ticket" respons on 11/17 https://community.eveonline.com/news/news-channels/eve-online-news/support-status-after-the-release-of-eve-online-ascension/
You REALLY have to admire the consistency of CCP when they break user accounts etc. |
billwhizz
EVE CORPORATION 10210116
0
|
Posted - 2016.11.22 04:00:37 -
[464] - Quote
nothing now for 36 hours from ccp.
coming on 8 days locked out of my main now |
AlphaLifeb
WelcomeToEVE
0
|
Posted - 2016.11.22 09:45:37 -
[465] - Quote
I can't use paypal to pay the upgrade to omega, what can i do? ( i have no other ways to pay) |
Hellcat Aideron
United Galaxies of Universe
0
|
Posted - 2016.11.22 11:04:05 -
[466] - Quote
Ruthbar wrote:Hello Hellcat Aideron, welcome to the endless opportunities in New-Eden.
The server is down every day at 11:00 UTC, it's the daily downtime. Players refer to it as DT. Usually lasts 10-15 min but for updates there is usually an extended DT which will be announced by CCP.
Have FuN! Ruthbar
i realized that now thank u |
Puss 1n Boots
Republic Military School Minmatar Republic
0
|
Posted - 2016.11.22 11:07:41 -
[467] - Quote
Same here, 8 days and not even one word from a human being. Just automatic responses.
I have to verify my identity with the help of a employee. |
Otago Dogwalker
The Scope Gallente Federation
19
|
Posted - 2016.11.22 11:10:47 -
[468] - Quote
AlphaLifeb wrote:I can't use paypal to pay the upgrade to omega, what can i do? ( i have no other ways to pay)
PayPal is easy to set up and you can credit your account or whatever using a bank account or card. |
Cytherea Deesse
University of Caille Gallente Federation
1
|
Posted - 2016.11.22 12:11:44 -
[469] - Quote
AlphaLifeb wrote:I can't use paypal to pay the upgrade to omega, what can i do? ( i have no other ways to pay)
No idea if ccp accepts pay-pal. If not and that is your only way to pay, then buy plex at one of the legit retailers and use that plex to upgrade ot omega?
Not sure if can name them here or that would be advertisment, but look around just make sure it is a legit one you buy from |
0bama Barack Hussein
Science and Trade Institute Caldari State
80
|
Posted - 2016.11.22 12:34:44 -
[470] - Quote
Hello, I had a launcher telling me my EvE is running damaged or corrupted files after coming back from DT.
Running repair tool gives error to logs:
*seems input cant contain html...*
What should I do? Thank you in advance! |
|
Lucifen Goetta
The Study of Wumbology Test Alliance Please Ignore
0
|
Posted - 2016.11.22 17:40:40 -
[471] - Quote
Any word on what compensation locked out omega accounts will receive? I just tried logging my locked out account (8 days) and low and behold, it has been fixed. I received no update from CCP to let me know it was fixed, but hey, whatever right. Not like I am a paying customer with multiple accounts......for years now.......
Hope a **** ton of f2p alphas stick around for a very long time for you, because right now a lot of paying vets have spent a week getting back into other games. Unlocked another 3 tier 10's in WoT. |
Acks
RONA Corporation The Methodical Alliance
86
|
Posted - 2016.11.22 20:11:31 -
[472] - Quote
Acks wrote:Acks wrote:OK.. Hoping to get some attention here as the only response I am getting on petitions is the generic form post response earlier in this thread. I have 9 PAID accounts that I can not access in any way at the moment. When I attempt to access these in the launcher OR the website I get this message: "Your email address [email protected] is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below. Help Center GÇô Account Recovery"This link just takes you to a support article which in turn links to the "forgot password" page. None of these options work since your system "does not support" my email address. I filed an open petition (without logging in since I cant) using this email address. Per the generic reply I got IN MY EMAIL MIND YOU, you know the one you can't support, I replied back that I "still needed assistance" as the instructions stated. I got a mail rejection because your mail system (Office 365... Really???) had my mail server blacklisted. I have since verified that the server is on no blacklists and I have successfully completed the delisting process with office 365. After this I was able to reply to the support mail I received without issue or further rejection. What galls me is that you have completely locked me out of MOST of my PAID accounts. I can not reset / recover password, I can not log into my account on the website to change to the email address I use on my other accounts that you did not lock out, I can not add the accounts to the launcher, etc etc etc. This was clearly not well tested since you have no remediation process in place for this scenario which seems to be based on office 365's SPAM filters??? Really??? And even if you are basing it on this ... there is no functional reason .. even if my server is blacklisted.. to not SEND MAILS to me. Makes no sense. Please let me know how to get this resolved. Based on previous experience, if I have to wait for a response to my support ticket and working through that process, it will be weeks before I have access again. Thanks in advance, Acks Going into day 8.... 20+ accounts locked. No response to tickets. No update to threads. No info from any part of CCP anywhere since this generic "submit a ticket" respons on 11/17 https://community.eveonline.com/news/news-channels/eve-online-news/support-status-after-the-release-of-eve-online-ascension/You REALLY have to admire the consistency of CCP when they break user accounts etc.
Got a response this morning from GM Fox requesting an alternate email address for my affected accounts. Hopefully this will be resolved by tomorrow.
For those still waiting, hopefully this gives you a gauge as to when you might get a response. |
billwhizz
EVE CORPORATION 10210116
0
|
Posted - 2016.11.22 20:40:26 -
[473] - Quote
Finally got back into my main !!
hope anyone else still waiting get sorted soon o7 |
Nyctos
Republic Military School Minmatar Republic
9
|
Posted - 2016.11.23 04:02:22 -
[474] - Quote
Cytherea Deesse wrote:AlphaLifeb wrote:I can't use paypal to pay the upgrade to omega, what can i do? ( i have no other ways to pay) No idea if ccp accepts pay-pal. If not and that is your only way to pay, then buy plex at one of the legit retailers and use that plex to upgrade ot omega? Not sure if can name them here or that would be advertisment, but look around just make sure it is a legit one you buy from
Yes, CCP accepts Paypal. Also, PLEX activation codes can be purchased from authorized resellers listed here: https://secure.eveonline.com/etc.aspx
I believe the latter resellers are the only legitimate sources of PLEX other than CCP. Real money transactions (RMT) are otherwise forbidden by the EULA for in-game assets.
The full list of supported payment methods is here: https://support.eveonline.com/hc/en-us/sections/201161442-Payment-Methods |
Cytherea Deesse
University of Caille Gallente Federation
1
|
Posted - 2016.11.23 08:27:33 -
[475] - Quote
Lucifen Goetta wrote:Any word on what compensation locked out omega accounts will receive? I just tried logging my locked out account (8 days) and low and behold, it has been fixed. I received no update from CCP to let me know it was fixed, but hey, whatever right. Not like I am a paying customer with multiple accounts......for years now.......
Hope a **** ton of f2p alphas stick around for a very long time for you, because right now a lot of paying vets have spent a week getting back into other games. Unlocked another 3 tier 10's in WoT.
I'm sorry for you loss of game time it sucks! And yes I would agree with you that CCP could be better at communicating what is going on. CCP Falcon kind of admitted that too.
https://community.eveonline.com/news/dev-blogs/new-security-features-with-eve-online-ascension/
From that Dev blog:
"Our customer support team is working hard to resolve cases related to these new security systems, and we have drafted in a significant number of extra staff to assist. We hope that weGÇÖll be able to reach every affected pilot very soon and resolve any login issues that pilots are still experiencing. We will also compensate missed Omega clone state time for anyone locked out that they are assisting."
You can debate if they say what the compensation will be, but from that wording I would say they will add game time.
Welcome back in game
|
Sgt Ocker
Caldari Provisions Caldari State
1246
|
Posted - 2016.11.23 10:02:51 -
[476] - Quote
Issue is, can't remotely install research jobs in an EC. Manufacturing jobs are no problem but when I try to start a research job I get a message telling me "access to the blueprint is denied". I can however deliver research jobs remotely..
NB; I have the skills to manage industry jobs at maximum range. This seems to be directly related to research jobs...
My opinions are mine.
If you don't like them or disagree with me that's OK.- - - - - -
Just don't bother Hating - I don't care
It really is getting harder and harder to justify $23 a month for each sub.
|
TheSmokingHertog
Julia's Interstellar Trade Emperium
442
|
Posted - 2016.11.23 11:36:39 -
[477] - Quote
EBR-101294 < An alpha clone can train lvl I in Defender Missiles, but cannot train the prerequisite Missile Launcher Operation II
"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X
"Schrödinger's Missile. I dig it." ~ Makari Aeron
-= "Brain in a Box on Singularity" - April 2015 =-
|
Carl Kowalski
State War Academy Caldari State
6
|
Posted - 2016.11.23 12:33:28 -
[478] - Quote
TheSmokingHertog wrote:EBR-101294 < An alpha clone can train lvl I in Defender Missiles, but cannot train the prerequisite Missile Launcher Operation II I don't know why, but every alpha clone will get missile launcher operation I on pilot creation. Amarr and Gallente pilots, since they are drone factions, are not allowed to train any more missile skills, so this skill is useless for them.
Since the missile factions are allowed to train drones V and light scout drones I they can use at least some unbonused drones. So why not do the same to the drone factions and add Missile Launcher Operation II and Light missile I/Rocket I (or whatever is required) to let them use unbonused missiles/rockets on ships with launcher slots.
Looking for assignment: have missiles, will travel ...
|
Mad Marc Aumer
Sebiestor Tribe Minmatar Republic
0
|
Posted - 2016.11.23 17:27:49 -
[479] - Quote
I have another account with a character named Bambi Charante and Winchester Kouvo but i am not receiving the e-mails to verify this account.
The username is marcrph1 and the email is [email protected]. I am receiving all other emails from eve at the [email protected] except for the verification ones please help. |
Tra'con Han
The reality disfunction
15
|
Posted - 2016.11.23 17:39:14 -
[480] - Quote
Tra'con Han wrote:CCP Goliath wrote:Macros ConDoin wrote:Just put a Standup Research Lab I module and a Standup M-Set Blueprint Copy Accelerator rig into my Astrahus. The module is online, deducted the fuel for the online process and yet in station services Industry shows as DISABLED so cannot use. Checked my lists and profile and have done everything possible but they can't be 'enabled'. Anyone else having a similar issue?
Can you check this out please CCP or tell me I am missing something?
Cheers Bug report please! From within client, after trying to open your industry window. I had the same issue, offlined and re-onlined cleared this but now if I try to load an Indy job, no facility is found and the facilities tab just shows an endlessly spinning icon. I have raised a bug report (this char) but can't get the number as I also have an email conflict (ticket also raised).
Any chance of an update? 4 days since the ticket and nothing. (Ticket ID 313507 & EBR-100618).
Not being funny but my routine now is:
1) Log in. 2) Has it been fiixed? 3) No, log out.
|
|
Desdinova Atreides
Imperial Academy Amarr Empire
0
|
Posted - 2016.11.23 20:19:19 -
[481] - Quote
Well I don't know what else to do so I am here now. I have an Omega account that I can't log into because of email issues. So far Support tickets have been no help at all. I finally got a reply from GM Starbound about fixing the issue two days ago, but have heard nothing else. On top of that I started and Alpha clone account to pass the time until maybe one day I can log into the Omega account again, but now I can't log into that account either. CCP sure didn't have any trouble billing my card again without email verification. It has been over a week, and I am trying to be patient, but this is getting ridiculous. |
Sarmatiko
1723
|
Posted - 2016.11.23 21:21:42 -
[482] - Quote
When I'm trying to browse available industry facilities in Industry window, Facilities tab just shows cycling progress animation and doesn't give any results. Looks like this happens only in some systems\constellations.
EBR-101369 Log contains exceptions related to Facilities browser code so it's clearly a bug. |
Oftherocks
22nd Black Rise Defensive Unit
5
|
Posted - 2016.11.23 23:46:53 -
[483] - Quote
Any ETA on when you will fix the sp that people lost?
|
Moac Tor
Cyber Core Stain Confederation
739
|
Posted - 2016.11.24 14:50:04 -
[484] - Quote
Oftherocks wrote:Any ETA on when you will fix the sp that people lost?
Yes, still waiting....
Modulated ECM Effects
An Alternative to Skill Trading
|
DISNI 1111
4S Corporation Goonswarm Federation
0
|
Posted - 2016.11.24 15:45:43 -
[485] - Quote
I finally got my alt acc |
ISD Max Trix
ISD Community Communications Liaisons
563
|
Posted - 2016.11.24 16:58:24 -
[486] - Quote
Removed a post that contained Personal Information
ISD Max Trix
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
I do not respond to Evemails.
|
Gulboy
Mercurial Purpose Urukian Collective
49
|
Posted - 2016.11.24 19:15:38 -
[487] - Quote
Gulboy wrote:Hello, I have a problem with eve sound. Aura doesn't seem to work. But its only Aura, the rest of the sounds are fine (I tested them). By Aura, I mean "warp drive active", "docking permission requested/accepted" and other sounds. I restarted the game but it doesn't solve it. I also looked at the sound settings and it is on. Is there a special setting that turns those sounds on? Thanks.
My problem is solved. Eve Aura sounds are working now. Thanks (even if no one helped or not )
|
Desdinova Atreides
Imperial Academy Amarr Empire
0
|
Posted - 2016.11.24 20:28:40 -
[488] - Quote
I am officially able to log into both my Omega and Alpha accounts. Thanks so much for the help. |
Noneof yourbusiness
Eastern Stars Company
0
|
Posted - 2016.11.24 23:00:14 -
[489] - Quote
As of today i cannot click on any of my Characters. My Ex-Omega Clone has it's profile picture shown, but the alpha one i created is not loaded. additionally the normally shown info beneath the chars is not loaded either. finally when i click on add new character nothing happens.
I already run the resource tool, but my files seem to be ok. |
TribalSkyGod
The Omnisphere
0
|
Posted - 2016.11.25 04:34:00 -
[490] - Quote
Noneof yourbusiness wrote:As of today i cannot click on any of my Characters. My Ex-Omega Clone has it's profile picture shown, but the alpha one i created is not loaded. additionally the normally shown info beneath the chars is not loaded either. finally when i click on add new character nothing happens.
I already run the resource tool, but my files seem to be ok.
I've had this problem twice. Both times happened after the launcher complained something about the shared cache and permissions then ran some program that did god knows what. The first time I fixed it by reinstalling the game. Lost overview and client settings, but no matter those had to be redone anyway. The second time was less than a week after the first, so I looked around but none of the fixes I found worked. However, since it was complaining about permissions, I figured I could just move the shared cache to one of my user folders (from the Eve folder installed directly onto my C: drive, which seems like a very strange place to default anyway) and it worked fine after that.
You can do that from the shared cache options in the launcher.
Also, CCPls, look into this. |
|
Vladimir Wallachia
Bishop Industries
0
|
Posted - 2016.11.25 15:03:15 -
[491] - Quote
Noneof yourbusiness wrote:As of today i cannot click on any of my Characters. My Ex-Omega Clone has it's profile picture shown, but the alpha one i created is not loaded. additionally the normally shown info beneath the chars is not loaded either. finally when i click on add new character nothing happens.
I already run the resource tool, but my files seem to be ok.
Same problem here. Ran the launcher with logging and it showed problems with shared cache. Ran a verify of the shared cache from the launcher (settings->general->shared cache settings->verify). Found 3 corrupt and 294 extra files. Able to load characters fine after the verify operation. |
Have some
School of Applied Knowledge Caldari State
1
|
Posted - 2016.11.26 02:22:32 -
[492] - Quote
I am stuck on "Checking GUI version...." Just happened while i was in game. Never seen this before. Both PC's same status and message. After a while it shows message "Could not verify your GUI Version..." |
The Toxic Piratoss
The Pantheon. Cohortes Triarii
0
|
Posted - 2016.11.26 08:25:49 -
[493] - Quote
Quote:I am stuck on "Checking GUI version...." Just happened while i was in game. Never seen this before. Both PC's same status and message. After a while it shows message "Could not verify your GUI Version..."
i have the same. after full reinstall game its still the same problem. i was try to launch game for .exe file but its pop i must use launcher. any ideas? |
Sgt Ocker
Caldari Provisions Caldari State
1251
|
Posted - 2016.11.26 11:54:10 -
[494] - Quote
The Toxic Piratoss wrote:Quote:I am stuck on "Checking GUI version...." Just happened while i was in game. Never seen this before. Both PC's same status and message. After a while it shows message "Could not verify your GUI Version..." i have the same. after full reinstall game its still the same problem. i was try to launch game for .exe file but its pop i must use launcher. any ideas? Personally, I'd post launcher issues in the launcher thread. You're much more likely to get a response than in this thread
My opinions are mine.
If you don't like them or disagree with me that's OK.- - - - - -
Just don't bother Hating - I don't care
It really is getting harder and harder to justify $23 a month for each sub.
|
Noneof yourbusiness
Eastern Stars Company
0
|
Posted - 2016.11.26 15:43:29 -
[495] - Quote
TribalSkyGod wrote:Noneof yourbusiness wrote:As of today i cannot click on any of my Characters. My Ex-Omega Clone has it's profile picture shown, but the alpha one i created is not loaded. additionally the normally shown info beneath the chars is not loaded either. finally when i click on add new character nothing happens.
I already run the resource tool, but my files seem to be ok. I've had this problem twice. Both times happened after the launcher complained something about the shared cache and permissions then ran some program that did god knows what. The first time I fixed it by reinstalling the game. Lost overview and client settings, but no matter those had to be redone anyway. The second time was less than a week after the first, so I looked around but none of the fixes I found worked. However, since it was complaining about permissions, I figured I could just move the shared cache to one of my user folders (from the Eve folder installed directly onto my C: drive, which seems like a very strange place to default anyway) and it worked fine after that. You can do that from the shared cache options in the launcher. Also, CCPls, look into this.
Thank you, that solved my problem. |
Milla Goodpussy
Federal Navy Academy
475
|
Posted - 2016.11.26 21:11:12 -
[496] - Quote
issue -
Industry UI lags and fails to open up items, submitting jobs seems to hang, i have to click "start" twice for the job to run
citadel access list -
noticing strange anomaly where individuals have access to gunner's seat without having to be in correct defensive permissions group. |
Moac Tor
Cyber Core Stain Confederation
739
|
Posted - 2016.11.27 01:33:36 -
[497] - Quote
Moac Tor wrote:Oftherocks wrote:Any ETA on when you will fix the sp that people lost?
Yes, still waiting.... Fixed, and SP has been reimbursed in the form of unallocated SP for me. I've done a rough estimate and it seems as though the reimbursement was for the correct amount.
Thanks.
Modulated ECM Effects
An Alternative to Skill Trading
|
Starfire Grayson
Numenor Corp.
0
|
Posted - 2016.11.27 04:24:23 -
[498] - Quote
So I logged in for the first time in a long time because of RL issues, and when I do, I noticed that I'm in alpha state, but I am still in my retriever. However, the minute I tried to undock, I get a pop-up saying that I cannot launch due to me not being upgraded to Omega. I have the skills, Astrogeology and Mining Barge Levels 3 and 1 respectively to run a retriever, but I find out I cannot fly in it due to the Ascension update? Please help me fix this, as I am reduced to a Venture for the time being. |
Sgt Ocker
Caldari Provisions Caldari State
1251
|
Posted - 2016.11.27 05:22:12 -
[499] - Quote
Starfire Grayson wrote:So I logged in for the first time in a long time because of RL issues, and when I do, I noticed that I'm in alpha state, but I am still in my retriever. However, the minute I tried to undock, I get a pop-up saying that I cannot launch due to me not being upgraded to Omega. I have the skills, Astrogeology and Mining Barge Levels 3 and 1 respectively to run a retriever, but I find out I cannot fly in it due to the Ascension update? Please help me fix this, as I am reduced to a Venture for the time being. Silly question but is your subscription current or are you playing as an Alpha (free 2 play). If your playing as an Alpha, you can't use your retriever as you need a paid sub to use that ship.
My opinions are mine.
If you don't like them or disagree with me that's OK.- - - - - -
Just don't bother Hating - I don't care
It really is getting harder and harder to justify $23 a month for each sub.
|
Renegade Edagener
Christian Light Brigade
0
|
Posted - 2016.11.27 22:09:10 -
[500] - Quote
I was out for several months. I purchased 2 plex and when I logged on I dragged one of the plex to my main character and was going to use the other for my second character. When I started my main character I found that it was still an alpha and that i couldn't undock. So I exited the game, restarted and dragged a plex from the redeem option to my main character again. When I started my main character I was still an alpha. Now I have no plex for either character and still in alpha. What a waste of money.
I did a support ticket and still no word. |
|
Jeven HouseBenyo
Vanity Thy Name Is
428
|
Posted - 2016.11.28 21:25:19 -
[501] - Quote
The Industry Window is bugged. Some examples I've run into today.
1. Taking forever and then some to load all info in Industry window.
2. Having to click two or more times to start a job.
3. Close then re-open Industry Window to un-stick it so the update in inventory locations will register.
This is a serious problem considering Jeven's existence is eat space rocks, build shiny things from the space rock bits, research any BPO in the stash then invent from that to make better shiny things out of space rock and PI bits.
>Jeven's Keyboardist
Minny boat flyer, unofficial squeaky wheel.
'Game Ethics and Morality Monitor' I remember promises.
Snark at 11-24/7/365.25. Overshare? Yup.
Yes it's my fault. And if you don't staap it I'll do it again. ;-P
No you can't has my stuffs OR my SPs.
|
Sara Lafisques
The Scope Gallente Federation
0
|
Posted - 2016.11.28 23:25:15 -
[502] - Quote
Still waiting on the SP fix.... a little frustrating having multiple toons looking each over a month of training... |
|
CCP Contra
C C P C C P Alliance
18
|
Posted - 2016.11.29 10:30:10 -
[503] - Quote
Sara Lafisques wrote:Still waiting on the SP fix.... a little frustrating having multiple toons looking each over a month of training...
Hey Sara, We executed a script for Skill Queue issues were some Skill Queues were processed incorrectly. If you are still having issues with this, as we expected some few would. Please contact Customer Support and they will help you with this.
If your SP issue was related to Boosters, we are still working on the script as we speak. Sorry for the inconvenience. |
|
Sara Lafisques
The Scope Gallente Federation
0
|
Posted - 2016.11.29 16:26:26 -
[504] - Quote
CCP Contra wrote:Sara Lafisques wrote:Still waiting on the SP fix.... a little frustrating having multiple toons looking each over a month of training... Hey Sara, We executed a script for Skill Queue issues were some Skill Queues were processed incorrectly. If you are still having issues with this, as we expected some few would. Please contact Customer Support and they will help you with this. If your SP issue was related to Boosters, we are still working on the script as we speak. Sorry for the inconvenience.
Very good, I've reopened the support ticket.
-s |
Stefan Cel Mare
Knowledge is Money - Money is Power
3
|
Posted - 2016.12.02 04:27:21 -
[505] - Quote
CCP Lebowski wrote:Stefan Cel Mare wrote:EBR-99888 just submitted Got it, and worked out the problem, seems like you and your alt have some old jobs that are in a slightly strange state, and the window isn't designed to cope with them. Thanks so much for the report, we'll try and get this sorted! still waiting
is a corporation issue
i can't acces jobs at all with anny character from my corporation |
Sergey Hawk
The Sith Syndicate REFORD
150
|
Posted - 2016.12.03 11:02:18 -
[506] - Quote
strange bug. i can't build retriever using bpc copy. detail report EBR-102941
Lauda about CCP New camera:
It's a sh.tbox! It zooms like crazy and centering before rotation is a disaster. It's amazing - all these dev teams, and you make a piece of crap like this.
|
Rivr Luzade
Kenshin. DARKNESS.
2836
|
Posted - 2016.12.03 21:21:15 -
[507] - Quote
The industry window is barely usable at the moment since the introduction of the EC. Every time I try to have a quick look in the facilities tab, it takes several minutes to load anything, even when limited to current system. I also just tried to do a quick copy job and I had to wait for the indu window to actually load all accessible facilities before it would accept my blueprint into the settings area at the top. This is ridiculous.
UI Improvement Collective
My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.
|
Alejandro Rebenga
44
|
Posted - 2016.12.03 22:45:31 -
[508] - Quote
Got stuck in an asteroid structure, while activating a mission acceleration gate. Stopping the ship doesn't cancel the acceleration gate activation so I was stuck there for a while. |
Sylvia Kildare
Center for Advanced Studies Gallente Federation
27
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Posted - 2016.12.04 01:38:48 -
[509] - Quote
Alejandro Rebenga wrote:Got stuck in an asteroid structure, while activating a mission acceleration gate. Stopping the ship doesn't cancel the acceleration gate activation so I was stuck there for a while.
edit: it was in the lvl4 security mission Infiltrated Outposts
Ever since last spring, you're supposed to auto-warp after 3 minutes (whether being bumped by players or stuck on an accel gate/asteroid colony/actual asteroid/whatever)... did you auto-warp or did your ship just make it free?
Every time I've gotten stuck on something since that change, I've not bothered to cancel the warp because I want to see the autowarp happen, but my ship always gets free by 30s, 1 min, 2 mins tops.... so I've never gotten to see the autowarp take effect. ;_; |
Vaun Katelo
Time and all Eternity The Methodical Alliance
1
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Posted - 2016.12.04 04:45:17 -
[510] - Quote
Hey CCP, while you're at it you can take the time to handle my ticket. I've sent two. Here are the numbers: 307079 which got rolled into 318232, which then apparently got changed to 329560, because everytime I reply saying I need further assistance, it gets a new ticket number or some bullshit. This is ridiculous. Blizzard would have had this bullshit sorted out A) before launch and B) rapid ******* quick afterwards.
Here is the quick fix for my issue: change the email on the account to one I can access LIKE YOU HAVE DONE FOR COUNTLESS OTHER ACCOUNTS WITHOUT QUESTION......
LITERALLY, your Customer Service is worse than Blizzard's Fix my ticket. I have to go shoot bad guys....
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Erika Mizune
The Soul Society The Methodical Alliance
2362
|
Posted - 2016.12.04 05:06:35 -
[511] - Quote
Vaun Katelo wrote:Hey CCP, while you're at it you can take the time to handle my ticket. I've sent two. Here are the numbers: 307079 which got rolled into 318232, which then apparently got changed to 329560, because everytime I reply saying I need further assistance, it gets a new ticket number or some bullshit. This is ridiculous. Blizzard would have had this bullshit sorted out A) before launch and B) rapid ******* quick afterwards.
Here is the quick fix for my issue: change the email on the account to one I can access LIKE YOU HAVE DONE FOR COUNTLESS OTHER ACCOUNTS WITHOUT QUESTION......
LITERALLY, your Customer Service is worse than Blizzard's Fix my ticket. I have to go shoot bad guys....
#FreeTwistedFiend
DJ Yumene of Eve Radio | Blog | Sounds of New Eden | Eve Radio | My BPO Quest | Erika For CSM XI
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Rivr Luzade
Kenshin. DARKNESS.
2836
|
Posted - 2016.12.04 09:05:11 -
[512] - Quote
Sylvia Kildare wrote:Alejandro Rebenga wrote:Got stuck in an asteroid structure, while activating a mission acceleration gate. Stopping the ship doesn't cancel the acceleration gate activation so I was stuck there for a while.
edit: it was in the lvl4 security mission Infiltrated Outposts Ever since last spring, you're supposed to auto-warp after 3 minutes (whether being bumped by players or stuck on an accel gate/asteroid colony/actual asteroid/whatever)... did you auto-warp or did your ship just make it free? Every time I've gotten stuck on something since that change, I've not bothered to cancel the warp because I want to see the autowarp happen, but my ship always gets free by 30s, 1 min, 2 mins tops.... so I've never gotten to see the autowarp take effect. ;_; That's not the case. CCP theorized about it, hinted this idea, but ever since nothing has happened to this idea at all.
UI Improvement Collective
My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.
|
non judgement
Without Fear Flying Burning Ships Alliance
875
|
Posted - 2016.12.04 12:54:00 -
[513] - Quote
Can we please have a way of removing fighters from the Raitaru drone bay and maybe not let people drag fighters into the drone bay? |
Maja Chou
119
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Posted - 2016.12.06 16:37:19 -
[514] - Quote
ccp must have changed the fitting window
have a scimi pilot with a fit eft and pyfa tell its 34% stabil with implants
the ship WAS stabil ingame after the logistig changes
today it shows depleted in 22:16 (outsite station i cant empty the cap because of cycletimes)
so pls ccp if you change something tell it us its even worse that a player forked tool like eft tells better stats as the ingame fitting window who ist totaly new implementet and was working
Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
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Sgt Ocker
Caldari Provisions Caldari State
1256
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Posted - 2016.12.06 21:37:56 -
[515] - Quote
Had a few interesting encounters with the new fitting window. EG; In normal mode I have a Thany that is cap stable with 2 enduring reppers and capital cap booster. Enter simulation mode and it isn't cap stable anymore.
I do hope the third party fitting tools don't go away - The one provided by CCP is more useless now than before they "updated" to the new one. Simulation mode, all white, is just really hard to look at and so makes using the tool for fitting ships an undesirable time.
Does Anyone at CCP consider players when they change things - Releasing updates that are subpar to what they replace, is just really poor design.
My opinions are mine.
If you don't like them or disagree with me that's OK.- - - - - -
Just don't bother Hating - I don't care
It really is getting harder and harder to justify $23 a month for each sub.
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Lucifer Second-Born
Edgeless Industry's Digital Vendetta
1
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Posted - 2016.12.07 19:14:45 -
[516] - Quote
CCP Contra wrote: Hey Sara, We executed a script for Skill Queue issues were some Skill Queues were processed incorrectly. If you are still having issues with this, as we expected some few would. Please contact Customer Support and they will help you with this.
If your SP issue was related to Boosters, we are still working on the script as we speak. Sorry for the inconvenience.
Any estimation or timeframe for this to be solved/released? Thank you. |
Sara Lafisques
The Scope Gallente Federation
0
|
Posted - 2016.12.10 01:01:40 -
[517] - Quote
Still no love for my skill queue, still down over a month of SP.... :( No response on my ticket yet.... |
Vallery Heisenberg
Mining Freelancers
0
|
Posted - 2016.12.12 13:05:21 -
[518] - Quote
Market is Down, Cant sell/buy. Pls Fix |
Jeven HouseBenyo
Vanity Thy Name Is
428
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Posted - 2016.12.13 04:11:38 -
[519] - Quote
Rivr Luzade wrote:The industry window is barely usable at the moment since the introduction of the EC. Every time I try to have a quick look in the facilities tab, it takes several minutes to load anything, even when limited to current system. I also just tried to do a quick copy job and I had to wait for the indu window to actually load all accessible facilities before it would accept my blueprint into the settings area at the top. This is ridiculous.
Well, at least I'm not alone. Right?
Industry Window is still a laggy buggy mess. Won't find BPs without close-reopen. Slow as molasses when it comes to listing industry stations. Takes at least 2 clicks of reminders to start any type of job. Tries to do things with multiple BPs highlighted, gives up, does nothing. Even Delivery button is in slow motion and isn't guaranteed to deliver any result without closing and reopening it's window a couple times.
I know we're well past the traditional 7-10 days of active bug hunting with an expansion/release, but seriously. CCPlease fix this Industry Window mess.
>Jeven's Controller
Minny boat flyer, unofficial squeaky wheel.
'Game Ethics and Morality Monitor' I remember promises.
Snark at 11-24/7/365.25. Overshare? Yup.
Yes it's my fault. And if you don't staap it I'll do it again. ;-P
No you can't has my stuffs OR my SPs.
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Ncc 1709
Fusion Enterprises Ltd Badfellas Inc.
325
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Posted - 2016.12.15 11:58:38 -
[520] - Quote
Any ETA on lockdown ability in citadels? |
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Zerzzes Markarian
McCloud and Markarian Trade and Logistics Corp.
5
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Posted - 2017.01.04 22:44:52 -
[521] - Quote
Sgt Ocker wrote:Issue is, can't remotely install research jobs in an EC. Manufacturing jobs are no problem but when I try to start a research job I get a message telling me "access to the blueprint is denied". I can however deliver research jobs remotely..
NB; I have the skills to manage industry jobs at maximum range. This seems to be directly related to research jobs...
Do you have the Blueprints in a container? I'm having the same issue, when I try to build something remotely. If I take them out of the container it works. |
Sgt Ocker
Caldari Provisions Caldari State
1288
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Posted - 2017.01.05 11:22:37 -
[522] - Quote
Zerzzes Markarian wrote:Sgt Ocker wrote:Issue is, can't remotely install research jobs in an EC. Manufacturing jobs are no problem but when I try to start a research job I get a message telling me "access to the blueprint is denied". I can however deliver research jobs remotely..
NB; I have the skills to manage industry jobs at maximum range. This seems to be directly related to research jobs... Do you have the Blueprints in a container? I'm having the same issue, when I try to build something remotely. If I take them out of the container it works. That is indeed my problem. submitted a support ticket for which I got a response.
It is an issue Devs are working to fix - no eta..
My opinions are mine.
If you don't like them or disagree with me that's OK.- - - - - -
Just don't bother Hating - I don't care
It really is getting harder and harder to justify $23 a month for each sub.
|
Chevy Prefect
Concordiat Spaceship Samurai
2
|
Posted - 2017.01.06 00:32:01 -
[523] - Quote
Have lost a lot of standing with serpentis faction. Was running lvl 4 missions for a long time. Account lapsed and after reactivating my standing dropped to -3.09 with diplomacy 5. Not sure what happened but thats a big lose in isk making that I would like to know why and what caused it |
Sgt Ocker
What Corp is it
1290
|
Posted - 2017.01.06 08:16:25 -
[524] - Quote
Chevy Prefect wrote:Have lost a lot of standing with serpentis faction. Was running lvl 4 missions for a long time. Account lapsed and after reactivating my standing dropped to -3.09 with diplomacy 5. Not sure what happened but thats a big loss in isk making that I would like to know why and what caused it You are unlikely to get a response here, submit a support ticket..
My opinions are mine.
If you don't like them or disagree with me that's OK.- - - - - -
Just don't bother Hating - I don't care
It really is getting harder and harder to justify $23 a month for each sub.
|
Last Ninja
Diversity 101
20
|
Posted - 2017.01.07 10:29:56 -
[525] - Quote
ui is not displaying market information at bottom of the page - how much you have in escro - how many sell orders ect how many orders you have remaining ive submited abug report
EBR-107324
with a screen shot
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Savion Jain
Boomstick Brotherhood
0
|
Posted - 2017.03.11 22:24:05 -
[526] - Quote
Ytamii Arval wrote:Don't know why, but this worked just now to unlock my two paid accounts with .msn email:
Clicked Login on the Forums page.
Clicked Forgot Password. Entered the user name, not the email address. It found the account and sent the email. Unlike the verification emails that never arrived, this one showed up just moments later.
Clicked the link and successfully "reset" the password; actually, I just set it to the same password already on the account.
Tried to Login on the Forums page and got the message that the verification email was sent. And the verification email arrived almost instantly. The account is verified and active. Apparently, resetting the password fixed whatever DB error was introduced during the patch.
Oh, and I'm still waiting on responses to the tickets I filed a week ago.
I tried on my account that is having this issue to no avail unfortunately. |
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