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There is a plethora of disconnects for users in Greece

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SpiroTris Minmatar YouWhat	Posted - 2007.12.18 17:34:00 - [31] Oh man I'm so happy (sorry lol) to see I'm not the only one with a problem... I was startin to think it was my computer or just my buildings telephoneline... But I've had huge problems lately.. Not only when I'm idle.. I even have problems trying to logon... Just left greece to spend the holidays back in sweden but hopefully something got better once I get back home in january :)
CT BadIronTree Gallente Colossus Technologies	Posted - 2007.12.18 17:45:00 - [32] Originally by: Mithrantir Ob'lontra Originally by: Crazy Janks I know that I, Jefe, do not have your superior intellect and education. No you don't plethora Now if you please let the thread be useful. Thanks plethora or "plithora" in greece = many ...is used very much and most of the time is used to describe problems :P so it was english with greek thinking :P ============================================ Colossus Technologies The first and oldest corp in eve! BadIronTree Head of Production CSM Chat Log September 25, 2003: Fuhry> Some things we simply cannot test, and therefore we just put it on Tranq. cross our fingers and then get into panic mode. --------------------------------------- playing (or beta testing)since Sat, 2 Nov 2002 16:06 (beta 5) ---------------------------------------
Pigasus	Posted - 2007.12.18 18:09:00 - [33] I have same problems here with OTENET, but "Connection Lost" happens only with EVE. I play also other on line games and I never had anything like this.
Naruto Hunter Maza Nostra oooh Shiny	Posted - 2007.12.18 18:12:00 - [34] I used to get a lot of dc suddenly a bit before the trinity patch (for a couple of days). They seem to have stopped the past days, but I havent been playing a lot tbh. I am using Forthnet btw.
VitaliTM	Posted - 2007.12.18 18:52:00 - [35] Same problem here. I'm with OTEnet too. Started losing connection just before Trinity. Now it got worse can't login for more then 5 min. Don't have problems with any other games.
OOOSOOO Gallente Federal Navy Academy	Posted - 2007.12.18 19:16:00 - [36] To clarify: Plethora hiccup
Dahin Maza Nostra oooh Shiny	Posted - 2007.12.19 03:29:00 - [37] Edited by: Dahin on 19/12/2007 03:31:17 Here's a scary fact for me: The disconnect-fests are way more common from 07:50-22:50. I mean I've had many times that I crossed one of those boundaries and suddenly I could log in normally, or start the crashfests. But it's not consistent so it could be my inner fears that otenet is pulling a tiscali on us. Why fly covops? http://www.youtube.com/watch?v=u0WOIwlXE9g
WhiteSnake Deadly Addiction	Posted - 2007.12.19 10:01:00 - [38] using otenet also and... running 2 clients in 2 pc's one prenium one classic. the dc is horrible, and random. sometimes one char get disconnected while in character selection while the other toon is ok. the problem is getting worse while installing jobs to labs/factories also sometimes jumping to a system takes too long or never loads, and relogging does not help at all, while the very same time my char loads fast and smooth without lag from a different isp (in england). not to mention that TS is working well so it must be a compination of isp routing and ccp. the only logical expanation so far must be a secret goverment project to prevent greeks from spending their time to online games
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.19 11:03:00 - [39] Originally by: christoforos Originally by: Sleepkevert Ever considered your ISP might be causing the problem since EVE is working fine for the other players? That's what we are saying. It's a combination of the ISP with EVE. With different ISP or proxy/vpn EVE works fine. In the same ISP, nothing else has problems (including a lot of other online games). And it's not p2p or anything like that. It's not like something like this has not happened before. I have found many past cases where players from specific ISPs had connections problem and CCP helped to pinpoint the problem. I would urge everyone to call the support of the ISP they have (and face problems) and notify them with the problem. It's a routing problem all right, but sadly i fear it's not due to the ISP but the upstream provider. If you call the ISP there is a way to open a ticket to OTEglobe (upstream provider of OTEnet) and they can deal with it in co ordination with limeline or level or whichever else they are working with. ------- Nobody can be exactly like me. Even I have trouble doing it.
DJ P	Posted - 2007.12.19 11:39:00 - [40] Edited by: DJ P on 19/12/2007 11:41:39 Reading traceroutes and the official responses from OTENET, I see that there are a small and a big loop to the people who use Otenet ONLY. ...pos3-0-cr01.fra.OTEGlobe.net (62.75.4.110) --- pos6-0-1-cr02.lon.oteglobe.net (62.75.4.78).....(small) pos3-0-cr01.fra.OTEGlobe.net (62.75.4.110) --- tge6-4.fr3.frf.llnw.net (80.81.193.221) ccp.ve201.fr3.lon.llnw.net (87.248.208.150) --- tge1-2.fr4.ams.llnw.net (69.28.171.54) ve5.fr3.frf.llnw.net (69.28.172.105)....................(big) ve5.fr3.ams.llnw.net (69.28.172.113) ve5.fr4.lon.llnw.net (69.28.171.138) ccp.ve201.fr3.lon.llnw.net (87.248.208.150) ---

Dahin Maza Nostra oooh Shiny	Posted - 2007.12.20 04:37:00 - [41] Official otenet responses? where? This is silly, I drop on average every 55 seconds atm (that's how long it takes me to get into character screen) Why fly covops? http://www.youtube.com/watch?v=u0WOIwlXE9g
PeopleDamager Minmatar North Face Force	Posted - 2007.12.20 07:57:00 - [42] I would advise to set a few traceroutes to IP adresses to several locations on this planet. One of them the EVE server ofcourse. Make sure it runs for an hour or 2 and see if their is anything weird on them. It sounds like the problem lies with the ISP for the following reasons: Other ISP's do not have the problem Other users with the same ISP confirm to have the problem The rest of the world does not confirm having connection related issues while playing EVE. Seems like the ISP is the first to look at. Since more than 1 user has the problem, and these users are on diffirent geograpical locations, there is a good chance there is a fault in their network. Probaly an uplink port which is not functioning correctly, or a device that is having a high CPU load. Could be several things else, but one thing is certain, its not an 'uplink' or whatever. At best, its the port on the device connected to the uplink, but then you should also have problems with other internet connection oridnted applications. Should be investigated by the ISP, since its not an administrative access at the end point (eve-cluster) but it's a forwarding/connection problem of your ISP. To who reads this, please answer this: Do you have problems with other internet connection-oriented applications? Does the traceroute come up with anything? Have you called the ISP? And what do they say about this issue? Cheerz, PD
Dahin Maza Nostra oooh Shiny	Posted - 2007.12.20 13:13:00 - [43] Originally by: PeopleDamager To who reads this, please answer this: Do you have problems with other internet connection-oriented applications? Does the traceroute come up with anything? *Have you called the ISP? And what do they say about this issue? I'm not using any other so highly interactive applications over the net. I do notice from time to time the sligh freezes on my browser that could kill the eve client. You'll be amazed how much the traceroutes up to ccp change. This morning it was 12 hops, now it's 10. Now calling otenet customer support on number XXX is a comedu in itself: me: hi, <insert speech diarrhea explaining the problem> support: What dsl modem are you using? me: err, what? the modem works fine tyvm support: then it's not our problem, please call number YYY YYY number: me: <my mouth hurts from diarrhea> support: err, that's not our fault, call XXX number, they're responsible Why fly covops? http://www.youtube.com/watch?v=u0WOIwlXE9g
Djuma Nihilist Jericho Fraction The Star Fraction	Posted - 2007.12.20 13:58:00 - [44] Edited by: Djuma Nihilist on 20/12/2007 13:58:58
Djuma Nihilist Jericho Fraction The Star Fraction	Posted - 2007.12.20 13:58:00 - [45] Originally by: Djuma Nihilist If you simply do a tracert you will see which routers don't reply. The ones that get timed out are responsible
PeopleDamager Minmatar North Face Force	Posted - 2007.12.20 14:22:00 - [46] Your traceroute keeps changing? hahaha! I think that a faulty route is the problem. If a route changes, it takes some time for other routers to update themselves. I assume they dont use static routes, because then your hopcount wouldnt change from time to time. Whenever a route is incorrect, the IP you are trying to reach can be unavailable, while other IP's are still available. This also explains why you don't notice a lot of problems with other applications. The best solution is to switch ISP, I don't think they are going to make changes in the network just because Mister X or Miss Y cannot play their online game very well. Regards, PD
Koxinga	Posted - 2007.12.20 14:29:00 - [47] Maybe the old pantheon is finally getting revenge for greeks turning their backs on them and worshiping the desert god? Make a sacrifice to Apollo, that should do it. -- Originally by: "Chribba" haha I would probably have removed that if I saw it too :P But since we spoke about it now I'll approve it.
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.20 14:30:00 - [48] Originally by: PeopleDamager Your traceroute keeps changing? hahaha! I think that a faulty route is the problem. If a route changes, it takes some time for other routers to update themselves. I assume they dont use static routes, because then your hopcount wouldnt change from time to time. Whenever a route is incorrect, the IP you are trying to reach can be unavailable, while other IP's are still available. This also explains why you don't notice a lot of problems with other applications. The best solution is to switch ISP, I don't think they are going to make changes in the network just because Mister X or Miss Y cannot play their online game very well. Regards, PD The fact that the traceroute is changing means that there is a problem. The problem is that the route is changing outside the ISP network. Which means outside the AS of OTEnet. Limeline is ****ting on us big time. ------- Nobody can be exactly like me. Even I have trouble doing it.
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.20 15:01:00 - [49] OK just got an update. OTEglobe link from Athens to Frankfurt is getting full (is full from noon till 21:30). They have said that they will upgrade this link in the next week. So everyone using OTEnet must have some patience. And also call the phone support of the ISP. I have notified them to not ignore the problem and open a ticket. I am confident that the whole issue will close next week. ------- Nobody can be exactly like me. Even I have trouble doing it.
PeopleDamager Minmatar North Face Force	Posted - 2007.12.20 15:04:00 - [50] That sounds great! Please give an update next week. I'm interested if this will solve the issue. PD

Dahin Maza Nostra oooh Shiny	Posted - 2007.12.20 15:31:00 - [51] Edited by: Dahin on 20/12/2007 15:36:02 Edited by: Dahin on 20/12/2007 15:35:20 Originally by: Mithrantir Ob'lontra OK just got an update. OTEglobe link from Athens to Frankfurt is getting full (is full from noon till 21:30). They have said that they will upgrade this link in the next week. So everyone using OTEnet must have some patience. And also call the phone support of the ISP. I have notified them to not ignore the problem and open a ticket. I am confident that the whole issue will close next week. Sounds nice But the link going full during peak hours doesn't explain why I get the same problems on my classic zombie timezone of 02:00 to 07:00 GR time (that I have to resort to lately). I'm off to buy a 2-month netcard for dsl from an other isp tommorow. If it works, otenet can kiss my bottom (I hope they got a go-kart and lots of saliva, cause my ass is huge). Even though todays customer support guy was amazingly nice to me (as in not shoving me off in the first 30 seconds after telling him my modem is fine), he still insisted that this is not otenet's problem. So uhm, if you get poisoned in a restaurant and it's because they bought spoilt meat, is it still not the store owners fault? Why fly covops? http://www.youtube.com/watch?v=u0WOIwlXE9g
DJ P	Posted - 2007.12.20 15:38:00 - [52] Originally by: Koxinga Maybe the old pantheon is finally getting revenge for greeks turning their backs on them and worshiping the desert god? Make a sacrifice to Apollo, that should do it. That explains everything man. Well written.
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.20 16:25:00 - [53] Originally by: Dahin Edited by: Dahin on 20/12/2007 15:43:01 I don't wanna take it out on you mithrantir, you seem ok. But why don't you guys do what I'm about to do to you? Give em the finger and go buy bandwidth from someone else. EDIT: sweet jesus badiron, still with the veld huggers? I mean.. cmon :P Man the problem is not from within OTENET network as you have seen. The link i say it has problem, doesn't mean it free of problems the rest time of the day. I can open a ticket to OTEglobe and request to reroute our international traffic. I won't do it before i see what they will do next week. That is because no tickets for problems have reached me so far (looks like they get filtered). If i see such a ticket to reach my level, be sure that i will escalate it to OTEglobe. Also since the link is full most probably it gets flagged for the peers of OTEglobe. Hey we are not veld huggers ;) ------- Nobody can be exactly like me. Even I have trouble doing it.
SiJira	Posted - 2007.12.23 21:43:00 - [54] Edited by: SiJira on 23/12/2007 21:43:20 spartans dont worry about disconnects Trashed sig, Shark was here
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.23 22:36:00 - [55] I have seen that the upgrade took place. Sadly haven't been able myself to find some time to play. I did once and didn't face any disconnection. Can we see if this problem persists? ------- Nobody can be exactly like me. Even I have trouble doing it.
Yiorgos P Gallente Neuro Cartographic Services Drunken N Disorderly	Posted - 2007.12.24 18:53:00 - [56] Yeah it still does Mithrantir ... :( And the PingPlotter shows dropped packets at OTEnet routers. No OTEglobe routers show lost ICMP packets. The 3 first routers in a 10 hop path cause the issue, although I understand that ICMP packets might be dropped due to security/network filtering policy. However these are the only ones that give me a problem on this route, so I have to assume these are the problematic ones. You, as an insider, must be able to learn more about these. Btw for your information: vlan55-k2.otenet.net, and one router before and after it, are the routers that drop packets. If I find the will, I will call your customer care people. So sad a good game is getting unplayable, and I am considering to test another ISP, before I test a new game!
ZinderX500 Caldari Mythos Corp RAZOR Alliance	Posted - 2007.12.24 19:30:00 - [57] Edited by: ZinderX500 on 24/12/2007 19:33:05 OTEnet here , still getting a ****load of disconnections and huge lag spikes every 2-3 minutes. The only way to play for now is with a paid proxy ( thats what everyone including me is using in my corp ,that has OTEnet ). I contacted them many times , they still trying to convice me that it's CCP's fault. I dont care if CCP or OTEnet is responsible but the fact that there are no problems with other Greek ISPs but OTEnet , means something... I give it 1 more week. After this im going to change ISP , even if it takes 3-8 weeks ( Thanks to Greece...) but at least i will be able to play. Your signature is too large. Please resize it to a maximum of 400 x 120 with the file size not exceeding 24000 bytes. If you would like further details please mail [email protected] - Mitnal
Dahin Maza Nostra oooh Shiny	Posted - 2007.12.26 18:36:00 - [58] Hi, it's "next week" and still nothing. It's now well over a month that otenet cannot support any kind of interactive connections. May I urge everybody to change ISP? Forthnet works like a charm over here. As for setting up proxies, On telecoms isn't working since otenet->ontelecoms goes through frankfurt again (omgwtflol). Why fly covops? http://www.youtube.com/watch?v=u0WOIwlXE9g
Chronnick Bladerunner	Posted - 2007.12.26 23:50:00 - [59] Its not just in Greece..Its EVERYWHERE.. Im in Canada and had absolutely ZERO disconnects from EVE with 2 or more clients..NOW AFTER TRINITY disconnects from server happens REGULARLY... I NOW EXPECT IT! so I now DON'T do anything with 2 or more ships that could get my ships destroyed.. In other words I will only use more than one account if I have friends to back me up when one of my characters inevitably goes off line due to CCP inspired disconnection...or if Im mining in high sec. So it has screwed my solo Missioning...
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.27 01:24:00 - [60] Originally by: Dahin Hi, it's "next week" and still nothing. It's now well over a month that otenet cannot support any kind of interactive connections. May I urge everybody to change ISP? Forthnet works like a charm over here. As for setting up proxies, On telecoms isn't working since otenet->ontelecoms goes through frankfurt again (omgwtflol). Last time i tried to play about 2 days ago, things were very smooth and didn't get any disconnections. Although i deliberately let the game idle for some time. Either way i am searching towards another possible cause also, and maybe things will improve dramatically over the next couple of weeks (holidays means less people around). ------- Nobody can be exactly like me. Even I have trouble doing it.



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