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There is a plethora of disconnects for users in Greece

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Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.18 10:14:00 - [1] As the title says there is an issue with people within Greece, facing too many disconnects. The issue has started after Trinity upgrade, and i am not sure it's a problem that lies within the network. The traceroute to the server shows a very healthy RTTD. Which means as far as i can tell that this is not a problem of the network. Some people have found out that this disconnects or desyncs happen when one is sitting idle for a short amount of time. That is when the ship is not moving. Playing with the market or anything else doesn't really help the situation. I haven't been able to pinpoint the exact cause of the problem yet. Yesterday i got desynced and disconnected multiple times while i was trying to travel from one region to another. I tried also yesterday to initiate the log server to see what error messages i get, but alas i didn't get any message at all that would indicate a problem from the client. After some time though things run smoothly (i logged off after i manage to finish my trip to the destination). I would greatly appreciate if a Dev could look into it and maybe even contact me. Funny thing is that i am a network engineer for an ISP in Greece and the customer support received lately many phone calls from customers regarding this problem. Thanks in advance. ------- Nobody can be exactly like me. Even I have trouble doing it.
Tzar'rim Minmatar Reckless Corsairs	Posted - 2007.12.18 10:16:00 - [2] Last night I had 2 nasty diconnects, one when I tried to ransom a Fleet Issue Stabber in my Rifter :( Apart from that I've had the odd disconnect while sitting in station or hanging in space, idling. ------ Act quickly, think slowly.
ElCoCo KIA Corp KIA Alliance	Posted - 2007.12.18 10:23:00 - [3] Which ISP do you have? I have forthnet and experience no disconnection problems at all. Desyncs are not directly related to your ISP, although a slow connection can certainly increase the problem.
Kazuma Saruwatari	Posted - 2007.12.18 10:23:00 - [4] I'm really far away in south-east asia and I get d/c's just by trying to log in. Not fun. As far as I can tell, upcoming patch should fix it. - Odd Pod Out, a blog of EVE Online
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.18 10:29:00 - [5] Ok some more info (that might be circumstantial). OTENET users are being routed via the Limeline network either via the France route or the Amsterdam route ( i guess it depends on the subnet they belong to, and the BGP routing of Limeline). Other ISPs are using other 3rd tier providers as i see (bbr1 and gar, sorry can't find their market names). As i see in Limeline network the users that go via the Amsterdam route do face a bigger RTTD (biggest was 188 msec). But still not a huge deal imho. ------- Nobody can be exactly like me. Even I have trouble doing it.
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.18 10:32:00 - [6] Originally by: ElCoCo Which ISP do you have? I have forthnet and experience no disconnection problems at all. Desyncs are not directly related to your ISP, although a slow connection can certainly increase the problem. This problem is not persistent. I personally didn't face any problem up to 3 days ago. It's not an ISP problem and that i can tell it for sure (i am pretty sure since i am working as a network engineer for the ISP i am using). It may be an upstream provider problem (which is something that i am suspecting). ------- Nobody can be exactly like me. Even I have trouble doing it.
Laboratus Gallente BGG Atrum Tempestas Foedus	Posted - 2007.12.18 10:32:00 - [7] My connection used to drop all the time. I started to use ping plotter to try to find out where the problem was. I didn't find out where the problem was, since when I use it my connection rarely ever fails... Try it. ___ P.S. Post with your main. Mind control and tin hats
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.18 10:37:00 - [8] Originally by: Laboratus My connection used to drop all the time. I started to use ping plotter to try to find out where the problem was. I didn't find out where the problem was, since when I use it my connection rarely ever fails... Try it. My intention for making this thread is not to find a sloppy solution. I am confident that the patch might fix this, but i am also suspecting that there is a problem from the upstream provider. At this point OTEglobe (OTENET upstream provider) is looking good. But i am not certain for Limeline and i can't contact them for this. However CCP can contact them for this issue. ------- Nobody can be exactly like me. Even I have trouble doing it.
ElCoCo KIA Corp KIA Alliance	Posted - 2007.12.18 10:45:00 - [9] Desyncs are hard to trace as you might be completely alone in a system and experience them since you might be on an overworked node or experience momentary network related lag. That and the fact that the client's code doesn't or stops refreshing your and other ppl's positions to check if you're "in the right place"... There's been lots of tests on sisi about this and we hope sharkbait will come up with a solution... which ofcourse would be to occasionaly reaffirm your client's position to what is at the server.
Atreides Horza No Fear Buccaneers	Posted - 2007.12.18 11:20:00 - [10] Maybe it's time to get a 'Greek' category in the petioning system? After all, there IS a 'german.

Fer DeLance	Posted - 2007.12.18 13:43:00 - [11] I am glad someone brought up this matter... I use Forthnet, i get disconnected often, in random times. Other ppl in the same corp, get disconneted also. It's not an ISP problem. Also, at the same time, no other programme using Internet connection seems to be having any problem connecting.... Ventrillo keep working ok, everything else also... It's just EVE that gets disconnected. I can't understand what triggers the disconnection, but beeing idle defenately causes more disconnections....
Admiral Pelleon Caldari White Shadow Imperium Burning Horizons	Posted - 2007.12.18 13:46:00 - [12] Originally by: Fer DeLance I am glad someone brought up this matter... I use Forthnet, i get disconnected often, in random times. Other ppl in the same corp, get disconneted also. It's not an ISP problem. Also, at the same time, no other programme using Internet connection seems to be having any problem connecting.... Ventrillo keep working ok, everything else also... It's just EVE that gets disconnected. I can't understand what triggers the disconnection, but beeing idle defenately causes more disconnections.... My exact issue, don't know what it is but I've had this for a few months actually. ________
Bruce Deorum Minmatar Mythos Corp RAZOR Alliance	Posted - 2007.12.18 14:38:00 - [13] Id like to add, that this problem (speaking for my case of course) is not related to the trinity upgrade. I had serious DCs (every 30 minutes) and lagging, before the trinity upgrade. I changed my provider (used to had OTEnet also), and now everything seems fine...
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.18 14:43:00 - [14] Originally by: Bruce Deorum Id like to add, that this problem (speaking for my case of course) is not related to the trinity upgrade. I had serious DCs (every 30 minutes) and lagging, before the trinity upgrade. I changed my provider (used to had OTEnet also), and now everything seems fine... May i ask your provider? I want to see their routing to CCP servers in London. ------- Nobody can be exactly like me. Even I have trouble doing it.
Dahin Maza Nostra oooh Shiny	Posted - 2007.12.18 14:55:00 - [15] Edited by: Dahin on 18/12/2007 14:57:34 Edited by: Dahin on 18/12/2007 14:56:03 Edited by: Dahin on 18/12/2007 14:55:35 OH SWEET JESUS YES! I've been having the same thing, but not since trinity, it started abrubtly one night about a week before trinity patch. You know what, the funny thing is that I play two accounts and only one keeps dropping constantly. Then after a few disconnects they switch places. And the desyncs are really, really bad. One character starts shooting the rats and the other one watches how the tank is going and when the rat dies (so I can attempt to shoot the other rat even if launchers still show as inactive). Lagged out account sees everything normally, but with a "slight" delay (as in 3-5 minutes later XD) The disconnects can happen from once every 10 minutes up to once every before-I-even-enter-character-selection. I'm on OTENET, chania. Same problems, albeit to a lesser extent from martinigr, also otenet. EDIT: and why exactly aren't you all in maza? Get in here piggies :P Join "maza" chat so we can whine/flame in greek properly. Why fly covops? http://www.youtube.com/watch?v=u0WOIwlXE9g
De Vito Mythos Corp RAZOR Alliance	Posted - 2007.12.18 15:01:00 - [16] Same problem, a lot of disconnects! OTEnet Please use only english or latin in your signature quotes - Jacques([email protected])
Crazy Janks	Posted - 2007.12.18 15:05:00 - [17] Would you say I have a plethora of pinatas? A what? A plethora. Oh, yes, you have a plethora. Jefe, what is a "plethora"? Why? You told me I have a plethora... and I just would like to know if you know what a plethora is. I would not like to think that a person would tell someone... he has a plethora... and find out that that person has no idea... what it means to have a plethora. Forgive me, El Guapo. I know that I, Jefe, do not have your superior intellect and education.
De Vito Mythos Corp RAZOR Alliance	Posted - 2007.12.18 15:07:00 - [18] shut up, do not spamming that topic Please use only english or latin in your signature quotes - Jacques([email protected])
CT BadIronTree Gallente Colossus Technologies	Posted - 2007.12.18 15:09:00 - [19] Originally by: De Vito Same problem, a lot of disconnects! OTEnet same here with otenet greece have 60% of its users with OTENET i get disconnected every 10 minites ============================================ Colossus Technologies The first and oldest corp in eve! BadIronTree Head of Production CSM Chat Log September 25, 2003: Fuhry> Some things we simply cannot test, and therefore we just put it on Tranq. cross our fingers and then get into panic mode. --------------------------------------- playing (or beta testing)since Sat, 2 Nov 2002 16:06 (beta 5) ---------------------------------------
hUssmann Caldari Veto. Veto Corp	Posted - 2007.12.18 15:09:00 - [20] Originally by: De Vito shut up, do not spamming that topic lol. Ginger Magician > You are merely an effective ganker of haulers who runs at the first sign of combat.

Crazy Janks	Posted - 2007.12.18 15:10:00 - [21] Originally by: De Vito shut up, do not spamming that topic Janks assures you he did not talk during the entire time that post was typed, thus, was shutted upped.
christoforos Mythos Corp RAZOR Alliance	Posted - 2007.12.18 15:16:00 - [22] Mythos forum have a 10-page about it. I have sent a petition with pinglotter logs that include a disconnections. Others have sent mails to Otenet support. Let's hope they find something. The weird thing is that 2 weeks ago we were reaching TQ through a completely different route (through Level.net) than now (llnw.net). But the problem remains the same.
Gibri Gallente Gurista Refining Services	Posted - 2007.12.18 15:17:00 - [23] I'm not from Greece im from Iceland and i have noticed that a few of my fellow country mates have a problem as do I. The problem is as follows, if you are downloading torrents you simple cannot play eve, the torrent is not even maxing the connection and it really is not good, cause i do like pirating videos while playing eve I dont know why, i can play other fps shooters online with no lag, just not poor old eve.
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.18 15:22:00 - [24] Originally by: Crazy Janks I know that I, Jefe, do not have your superior intellect and education. No you don't plethora Now if you please let the thread be useful. Thanks ------- Nobody can be exactly like me. Even I have trouble doing it.
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.18 15:26:00 - [25] Originally by: christoforos Mythos forum have a 10-page about it. I have sent a petition with pinglotter logs that include a disconnections. Others have sent mails to Otenet support. Let's hope they find something. The weird thing is that 2 weeks ago we were reaching TQ through a completely different route (through Level.net) than now (llnw.net). But the problem remains the same. I haven't been watching the route to CCP server before the disconnections start happening, but this is interesting. As i said that is not an ISP problem but an upstream provider issue most probably. ------- Nobody can be exactly like me. Even I have trouble doing it.
Empyre Domestic Reform	Posted - 2007.12.18 15:26:00 - [26] and i was planning on visiting greece. ok ccp, the trip is on hold until you figure this out. what kind of vacation can you not play eve on?!? The official goon buzz-kill.
Sleepkevert Rionnag Alba	Posted - 2007.12.18 15:27:00 - [27] Originally by: CT BadIronTree Originally by: De Vito Same problem, a lot of disconnects! OTEnet same here with otenet greece have 60% of its users with OTENET i get disconnected every 10 minites Ever considered your ISP might be causing the problem since EVE is working fine for the other players? _______ Sign my sig!
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.18 15:33:00 - [28] Originally by: Sleepkevert Ever considered your ISP might be causing the problem since EVE is working fine for the other players? It's not an ISP problem. I know that de facto (read the thread). It's not a problem residing to Greece network. ------- Nobody can be exactly like me. Even I have trouble doing it.
Bruce Deorum Minmatar Mythos Corp RAZOR Alliance	Posted - 2007.12.18 16:05:00 - [29] Originally by: Mithrantir Ob'lontra Originally by: Bruce Deorum Id like to add, that this problem (speaking for my case of course) is not related to the trinity upgrade. I had serious DCs (every 30 minutes) and lagging, before the trinity upgrade. I changed my provider (used to had OTEnet also), and now everything seems fine... May i ask your provider? I want to see their routing to CCP servers in London. I used to have OTEnet with all the above-mentioned problems. Its been 2 weeks now, that i switched to ON telecoms and Eve-online runs fine.
christoforos Mythos Corp RAZOR Alliance	Posted - 2007.12.18 17:10:00 - [30] Originally by: Sleepkevert Ever considered your ISP might be causing the problem since EVE is working fine for the other players? That's what we are saying. It's a combination of the ISP with EVE. With different ISP or proxy/vpn EVE works fine. In the same ISP, nothing else has problems (including a lot of other online games). And it's not p2p or anything like that. It's not like something like this has not happened before. I have found many past cases where players from specific ISPs had connections problem and CCP helped to pinpoint the problem.

SpiroTris Minmatar YouWhat	Posted - 2007.12.18 17:34:00 - [31] Oh man I'm so happy (sorry lol) to see I'm not the only one with a problem... I was startin to think it was my computer or just my buildings telephoneline... But I've had huge problems lately.. Not only when I'm idle.. I even have problems trying to logon... Just left greece to spend the holidays back in sweden but hopefully something got better once I get back home in january :)
CT BadIronTree Gallente Colossus Technologies	Posted - 2007.12.18 17:45:00 - [32] Originally by: Mithrantir Ob'lontra Originally by: Crazy Janks I know that I, Jefe, do not have your superior intellect and education. No you don't plethora Now if you please let the thread be useful. Thanks plethora or "plithora" in greece = many ...is used very much and most of the time is used to describe problems :P so it was english with greek thinking :P ============================================ Colossus Technologies The first and oldest corp in eve! BadIronTree Head of Production CSM Chat Log September 25, 2003: Fuhry> Some things we simply cannot test, and therefore we just put it on Tranq. cross our fingers and then get into panic mode. --------------------------------------- playing (or beta testing)since Sat, 2 Nov 2002 16:06 (beta 5) ---------------------------------------
Pigasus	Posted - 2007.12.18 18:09:00 - [33] I have same problems here with OTENET, but "Connection Lost" happens only with EVE. I play also other on line games and I never had anything like this.
Naruto Hunter Maza Nostra oooh Shiny	Posted - 2007.12.18 18:12:00 - [34] I used to get a lot of dc suddenly a bit before the trinity patch (for a couple of days). They seem to have stopped the past days, but I havent been playing a lot tbh. I am using Forthnet btw.
VitaliTM	Posted - 2007.12.18 18:52:00 - [35] Same problem here. I'm with OTEnet too. Started losing connection just before Trinity. Now it got worse can't login for more then 5 min. Don't have problems with any other games.
OOOSOOO Gallente Federal Navy Academy	Posted - 2007.12.18 19:16:00 - [36] To clarify: Plethora hiccup
Dahin Maza Nostra oooh Shiny	Posted - 2007.12.19 03:29:00 - [37] Edited by: Dahin on 19/12/2007 03:31:17 Here's a scary fact for me: The disconnect-fests are way more common from 07:50-22:50. I mean I've had many times that I crossed one of those boundaries and suddenly I could log in normally, or start the crashfests. But it's not consistent so it could be my inner fears that otenet is pulling a tiscali on us. Why fly covops? http://www.youtube.com/watch?v=u0WOIwlXE9g
WhiteSnake Deadly Addiction	Posted - 2007.12.19 10:01:00 - [38] using otenet also and... running 2 clients in 2 pc's one prenium one classic. the dc is horrible, and random. sometimes one char get disconnected while in character selection while the other toon is ok. the problem is getting worse while installing jobs to labs/factories also sometimes jumping to a system takes too long or never loads, and relogging does not help at all, while the very same time my char loads fast and smooth without lag from a different isp (in england). not to mention that TS is working well so it must be a compination of isp routing and ccp. the only logical expanation so far must be a secret goverment project to prevent greeks from spending their time to online games
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.19 11:03:00 - [39] Originally by: christoforos Originally by: Sleepkevert Ever considered your ISP might be causing the problem since EVE is working fine for the other players? That's what we are saying. It's a combination of the ISP with EVE. With different ISP or proxy/vpn EVE works fine. In the same ISP, nothing else has problems (including a lot of other online games). And it's not p2p or anything like that. It's not like something like this has not happened before. I have found many past cases where players from specific ISPs had connections problem and CCP helped to pinpoint the problem. I would urge everyone to call the support of the ISP they have (and face problems) and notify them with the problem. It's a routing problem all right, but sadly i fear it's not due to the ISP but the upstream provider. If you call the ISP there is a way to open a ticket to OTEglobe (upstream provider of OTEnet) and they can deal with it in co ordination with limeline or level or whichever else they are working with. ------- Nobody can be exactly like me. Even I have trouble doing it.
DJ P	Posted - 2007.12.19 11:39:00 - [40] Edited by: DJ P on 19/12/2007 11:41:39 Reading traceroutes and the official responses from OTENET, I see that there are a small and a big loop to the people who use Otenet ONLY. ...pos3-0-cr01.fra.OTEGlobe.net (62.75.4.110) --- pos6-0-1-cr02.lon.oteglobe.net (62.75.4.78).....(small) pos3-0-cr01.fra.OTEGlobe.net (62.75.4.110) --- tge6-4.fr3.frf.llnw.net (80.81.193.221) ccp.ve201.fr3.lon.llnw.net (87.248.208.150) --- tge1-2.fr4.ams.llnw.net (69.28.171.54) ve5.fr3.frf.llnw.net (69.28.172.105)....................(big) ve5.fr3.ams.llnw.net (69.28.172.113) ve5.fr4.lon.llnw.net (69.28.171.138) ccp.ve201.fr3.lon.llnw.net (87.248.208.150) ---

Dahin Maza Nostra oooh Shiny	Posted - 2007.12.20 04:37:00 - [41] Official otenet responses? where? This is silly, I drop on average every 55 seconds atm (that's how long it takes me to get into character screen) Why fly covops? http://www.youtube.com/watch?v=u0WOIwlXE9g
PeopleDamager Minmatar North Face Force	Posted - 2007.12.20 07:57:00 - [42] I would advise to set a few traceroutes to IP adresses to several locations on this planet. One of them the EVE server ofcourse. Make sure it runs for an hour or 2 and see if their is anything weird on them. It sounds like the problem lies with the ISP for the following reasons: Other ISP's do not have the problem Other users with the same ISP confirm to have the problem The rest of the world does not confirm having connection related issues while playing EVE. Seems like the ISP is the first to look at. Since more than 1 user has the problem, and these users are on diffirent geograpical locations, there is a good chance there is a fault in their network. Probaly an uplink port which is not functioning correctly, or a device that is having a high CPU load. Could be several things else, but one thing is certain, its not an 'uplink' or whatever. At best, its the port on the device connected to the uplink, but then you should also have problems with other internet connection oridnted applications. Should be investigated by the ISP, since its not an administrative access at the end point (eve-cluster) but it's a forwarding/connection problem of your ISP. To who reads this, please answer this: Do you have problems with other internet connection-oriented applications? Does the traceroute come up with anything? Have you called the ISP? And what do they say about this issue? Cheerz, PD
Dahin Maza Nostra oooh Shiny	Posted - 2007.12.20 13:13:00 - [43] Originally by: PeopleDamager To who reads this, please answer this: Do you have problems with other internet connection-oriented applications? Does the traceroute come up with anything? *Have you called the ISP? And what do they say about this issue? I'm not using any other so highly interactive applications over the net. I do notice from time to time the sligh freezes on my browser that could kill the eve client. You'll be amazed how much the traceroutes up to ccp change. This morning it was 12 hops, now it's 10. Now calling otenet customer support on number XXX is a comedu in itself: me: hi, <insert speech diarrhea explaining the problem> support: What dsl modem are you using? me: err, what? the modem works fine tyvm support: then it's not our problem, please call number YYY YYY number: me: <my mouth hurts from diarrhea> support: err, that's not our fault, call XXX number, they're responsible Why fly covops? http://www.youtube.com/watch?v=u0WOIwlXE9g
Djuma Nihilist Jericho Fraction The Star Fraction	Posted - 2007.12.20 13:58:00 - [44] Edited by: Djuma Nihilist on 20/12/2007 13:58:58
Djuma Nihilist Jericho Fraction The Star Fraction	Posted - 2007.12.20 13:58:00 - [45] Originally by: Djuma Nihilist If you simply do a tracert you will see which routers don't reply. The ones that get timed out are responsible
PeopleDamager Minmatar North Face Force	Posted - 2007.12.20 14:22:00 - [46] Your traceroute keeps changing? hahaha! I think that a faulty route is the problem. If a route changes, it takes some time for other routers to update themselves. I assume they dont use static routes, because then your hopcount wouldnt change from time to time. Whenever a route is incorrect, the IP you are trying to reach can be unavailable, while other IP's are still available. This also explains why you don't notice a lot of problems with other applications. The best solution is to switch ISP, I don't think they are going to make changes in the network just because Mister X or Miss Y cannot play their online game very well. Regards, PD
Koxinga	Posted - 2007.12.20 14:29:00 - [47] Maybe the old pantheon is finally getting revenge for greeks turning their backs on them and worshiping the desert god? Make a sacrifice to Apollo, that should do it. -- Originally by: "Chribba" haha I would probably have removed that if I saw it too :P But since we spoke about it now I'll approve it.
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.20 14:30:00 - [48] Originally by: PeopleDamager Your traceroute keeps changing? hahaha! I think that a faulty route is the problem. If a route changes, it takes some time for other routers to update themselves. I assume they dont use static routes, because then your hopcount wouldnt change from time to time. Whenever a route is incorrect, the IP you are trying to reach can be unavailable, while other IP's are still available. This also explains why you don't notice a lot of problems with other applications. The best solution is to switch ISP, I don't think they are going to make changes in the network just because Mister X or Miss Y cannot play their online game very well. Regards, PD The fact that the traceroute is changing means that there is a problem. The problem is that the route is changing outside the ISP network. Which means outside the AS of OTEnet. Limeline is ****ting on us big time. ------- Nobody can be exactly like me. Even I have trouble doing it.
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.20 15:01:00 - [49] OK just got an update. OTEglobe link from Athens to Frankfurt is getting full (is full from noon till 21:30). They have said that they will upgrade this link in the next week. So everyone using OTEnet must have some patience. And also call the phone support of the ISP. I have notified them to not ignore the problem and open a ticket. I am confident that the whole issue will close next week. ------- Nobody can be exactly like me. Even I have trouble doing it.
PeopleDamager Minmatar North Face Force	Posted - 2007.12.20 15:04:00 - [50] That sounds great! Please give an update next week. I'm interested if this will solve the issue. PD

Dahin Maza Nostra oooh Shiny	Posted - 2007.12.20 15:31:00 - [51] Edited by: Dahin on 20/12/2007 15:36:02 Edited by: Dahin on 20/12/2007 15:35:20 Originally by: Mithrantir Ob'lontra OK just got an update. OTEglobe link from Athens to Frankfurt is getting full (is full from noon till 21:30). They have said that they will upgrade this link in the next week. So everyone using OTEnet must have some patience. And also call the phone support of the ISP. I have notified them to not ignore the problem and open a ticket. I am confident that the whole issue will close next week. Sounds nice But the link going full during peak hours doesn't explain why I get the same problems on my classic zombie timezone of 02:00 to 07:00 GR time (that I have to resort to lately). I'm off to buy a 2-month netcard for dsl from an other isp tommorow. If it works, otenet can kiss my bottom (I hope they got a go-kart and lots of saliva, cause my ass is huge). Even though todays customer support guy was amazingly nice to me (as in not shoving me off in the first 30 seconds after telling him my modem is fine), he still insisted that this is not otenet's problem. So uhm, if you get poisoned in a restaurant and it's because they bought spoilt meat, is it still not the store owners fault? Why fly covops? http://www.youtube.com/watch?v=u0WOIwlXE9g
DJ P	Posted - 2007.12.20 15:38:00 - [52] Originally by: Koxinga Maybe the old pantheon is finally getting revenge for greeks turning their backs on them and worshiping the desert god? Make a sacrifice to Apollo, that should do it. That explains everything man. Well written.
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.20 16:25:00 - [53] Originally by: Dahin Edited by: Dahin on 20/12/2007 15:43:01 I don't wanna take it out on you mithrantir, you seem ok. But why don't you guys do what I'm about to do to you? Give em the finger and go buy bandwidth from someone else. EDIT: sweet jesus badiron, still with the veld huggers? I mean.. cmon :P Man the problem is not from within OTENET network as you have seen. The link i say it has problem, doesn't mean it free of problems the rest time of the day. I can open a ticket to OTEglobe and request to reroute our international traffic. I won't do it before i see what they will do next week. That is because no tickets for problems have reached me so far (looks like they get filtered). If i see such a ticket to reach my level, be sure that i will escalate it to OTEglobe. Also since the link is full most probably it gets flagged for the peers of OTEglobe. Hey we are not veld huggers ;) ------- Nobody can be exactly like me. Even I have trouble doing it.
SiJira	Posted - 2007.12.23 21:43:00 - [54] Edited by: SiJira on 23/12/2007 21:43:20 spartans dont worry about disconnects Trashed sig, Shark was here
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.23 22:36:00 - [55] I have seen that the upgrade took place. Sadly haven't been able myself to find some time to play. I did once and didn't face any disconnection. Can we see if this problem persists? ------- Nobody can be exactly like me. Even I have trouble doing it.
Yiorgos P Gallente Neuro Cartographic Services Drunken N Disorderly	Posted - 2007.12.24 18:53:00 - [56] Yeah it still does Mithrantir ... :( And the PingPlotter shows dropped packets at OTEnet routers. No OTEglobe routers show lost ICMP packets. The 3 first routers in a 10 hop path cause the issue, although I understand that ICMP packets might be dropped due to security/network filtering policy. However these are the only ones that give me a problem on this route, so I have to assume these are the problematic ones. You, as an insider, must be able to learn more about these. Btw for your information: vlan55-k2.otenet.net, and one router before and after it, are the routers that drop packets. If I find the will, I will call your customer care people. So sad a good game is getting unplayable, and I am considering to test another ISP, before I test a new game!
ZinderX500 Caldari Mythos Corp RAZOR Alliance	Posted - 2007.12.24 19:30:00 - [57] Edited by: ZinderX500 on 24/12/2007 19:33:05 OTEnet here , still getting a ****load of disconnections and huge lag spikes every 2-3 minutes. The only way to play for now is with a paid proxy ( thats what everyone including me is using in my corp ,that has OTEnet ). I contacted them many times , they still trying to convice me that it's CCP's fault. I dont care if CCP or OTEnet is responsible but the fact that there are no problems with other Greek ISPs but OTEnet , means something... I give it 1 more week. After this im going to change ISP , even if it takes 3-8 weeks ( Thanks to Greece...) but at least i will be able to play. Your signature is too large. Please resize it to a maximum of 400 x 120 with the file size not exceeding 24000 bytes. If you would like further details please mail [email protected] - Mitnal
Dahin Maza Nostra oooh Shiny	Posted - 2007.12.26 18:36:00 - [58] Hi, it's "next week" and still nothing. It's now well over a month that otenet cannot support any kind of interactive connections. May I urge everybody to change ISP? Forthnet works like a charm over here. As for setting up proxies, On telecoms isn't working since otenet->ontelecoms goes through frankfurt again (omgwtflol). Why fly covops? http://www.youtube.com/watch?v=u0WOIwlXE9g
Chronnick Bladerunner	Posted - 2007.12.26 23:50:00 - [59] Its not just in Greece..Its EVERYWHERE.. Im in Canada and had absolutely ZERO disconnects from EVE with 2 or more clients..NOW AFTER TRINITY disconnects from server happens REGULARLY... I NOW EXPECT IT! so I now DON'T do anything with 2 or more ships that could get my ships destroyed.. In other words I will only use more than one account if I have friends to back me up when one of my characters inevitably goes off line due to CCP inspired disconnection...or if Im mining in high sec. So it has screwed my solo Missioning...
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.12.27 01:24:00 - [60] Originally by: Dahin Hi, it's "next week" and still nothing. It's now well over a month that otenet cannot support any kind of interactive connections. May I urge everybody to change ISP? Forthnet works like a charm over here. As for setting up proxies, On telecoms isn't working since otenet->ontelecoms goes through frankfurt again (omgwtflol). Last time i tried to play about 2 days ago, things were very smooth and didn't get any disconnections. Although i deliberately let the game idle for some time. Either way i am searching towards another possible cause also, and maybe things will improve dramatically over the next couple of weeks (holidays means less people around). ------- Nobody can be exactly like me. Even I have trouble doing it.

Zeveron Destructive Influence Band of Brothers	Posted - 2007.12.27 18:23:00 - [61] its got a bit better but thats just bcs less ppl arround bcs of the holydays. I am still getting random disconnects, in random timeframes, every minute every 10 mins or whatever. The strange thing is that I am not getting disconnected when a lot of network traffic occures (big gangs, fights etc). So can some1 explain how and where do I fill a ticket and most important what the hell should I write in there? If I just make the phonecall and try to explain to the clueless person on the other side whats happening and he starts asking me to restart the damn router or my computer I am gona get ****ed.
mirel yirrin Gallente Ore Mongers R0ADKILL	Posted - 2007.12.27 18:25:00 - [62] Originally by: Mithrantir Ob'lontra As the title says there is an issue with people within Greece, facing too many disconnects. The issue has started after Trinity upgrade, and i am not sure it's a problem that lies within the network. The traceroute to the server shows a very healthy RTTD. Which means as far as i can tell that this is not a problem of the network. Some people have found out that this disconnects or desyncs happen when one is sitting idle for a short amount of time. That is when the ship is not moving. Playing with the market or anything else doesn't really help the situation. I haven't been able to pinpoint the exact cause of the problem yet. Yesterday i got desynced and disconnected multiple times while i was trying to travel from one region to another. I tried also yesterday to initiate the log server to see what error messages i get, but alas i didn't get any message at all that would indicate a problem from the client. After some time though things run smoothly (i logged off after i manage to finish my trip to the destination). I would greatly appreciate if a Dev could look into it and maybe even contact me. Funny thing is that i am a network engineer for an ISP in Greece and the customer support received lately many phone calls from customers regarding this problem. Thanks in advance. Sounds like a node problem. ---------------------------------
Karkoulauskas Delictum 23216	Posted - 2007.12.28 15:49:00 - [63] hey this thread really gives us intel on who's greek around here :P I have OTEnet too and i found out that if i disable my router's dns and other servers, i can stay logged in like i used to. is that helping anyone? of course without dns i cant use the internet while playing eve but its a fix neverthelesss. any luck ?
sm1thy	Posted - 2007.12.28 17:30:00 - [64] +1 on the D/C issues, although my info from friends playing tabula rasa is that it is a specific not-so-popular ISP company's fault and it has to do with a "inter-country" connection with londong or something. This could be verified by ppl from different ISP'S. In addition the game's lineage 2 "teon" server which is located in germany doesnt suffer from the same problem. Description: i log-in and get disconnected REPEATEDLY for 10+ times after 3-5 seconds. If i dont i may play for 1-3 or more hours non-stop straight, or disconnect again after some time 15-30 minutes.
SpiroTris Minmatar YouWhat	Posted - 2008.01.10 21:51:00 - [65] Had big problems before I went on vacation the 18th and still do. Anyone else find a solution to the problem? If I spoke greek I'd go down to the OTE office and whine :P
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2008.01.15 10:19:00 - [66] Well after being away for some time (and also facing some family issues sadly), i have heard from my colleagues that the problem has been resolved. Can someone from Greece confirm or deny this? Due to real life issues i don't have the time to log in and test it myself ------- Nobody can be exactly like me. Even I have trouble doing it.
SpiroTris Minmatar YouWhat	Posted - 2008.01.15 11:24:00 - [67] Originally by: Mithrantir Ob'lontra Well after being away for some time (and also facing some family issues sadly), i have heard from my colleagues that the problem has been resolved. Can someone from Greece confirm or deny this? Due to real life issues i don't have the time to log in and test it myself Well maybe if they fixed it yesterday or today..... There was a major downtime the other day that might've had something to do with it.... But anyway, I haven't been jumping between systems the last couple of days and that's mainly where I get the delays.
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2008.01.15 11:44:00 - [68] Originally by: SpiroTris Originally by: Mithrantir Ob'lontra Well after being away for some time (and also facing some family issues sadly), i have heard from my colleagues that the problem has been resolved. Can someone from Greece confirm or deny this? Due to real life issues i don't have the time to log in and test it myself Well maybe if they fixed it yesterday or today..... There was a major downtime the other day that might've had something to do with it.... But anyway, I haven't been jumping between systems the last couple of days and that's mainly where I get the delays. I am not talking about delays. This is something that has little to do with the network. I am concerned about the disconnections. ------- Nobody can be exactly like me. Even I have trouble doing it.
Malcanis 5 finger discounteers	Posted - 2008.01.15 13:36:00 - [69] Originally by: Mithrantir Ob'lontra As the title says there is an issue with people within Greece, facing too many disconnects. The issue has started after Trinity upgrade, and i am not sure it's a problem that lies within the network. The traceroute to the server shows a very healthy RTTD. Which means as far as i can tell that this is not a problem of the network. Some people have found out that this disconnects or desyncs happen when one is sitting idle for a short amount of time. That is when the ship is not moving. Playing with the market or anything else doesn't really help the situation. I haven't been able to pinpoint the exact cause of the problem yet. Yesterday i got desynced and disconnected multiple times while i was trying to travel from one region to another. I tried also yesterday to initiate the log server to see what error messages i get, but alas i didn't get any message at all that would indicate a problem from the client. After some time though things run smoothly (i logged off after i manage to finish my trip to the destination). I would greatly appreciate if a Dev could look into it and maybe even contact me. Funny thing is that i am a network engineer for an ISP in Greece and the customer support received lately many phone calls from customers regarding this problem. Thanks in advance. I wonder is the problem is a Trojan on CCP's server? CONCORD provide consequences, not safety; only you can do that.
SpiroTris Minmatar YouWhat	Posted - 2008.01.15 13:48:00 - [70] Originally by: Mithrantir Ob'lontra Originally by: SpiroTris Originally by: Mithrantir Ob'lontra <blablabla> <blablabla> I am not talking about delays. This is something that has little to do with the network. I am concerned about the disconnections. Ah well the problem with being disconnected while idle in station disappeared a while ago for me. But I used to have massive delays after jumping through gates... The ping was fine and all but every time I tried to dock/undock or jump a gate I had a 20-30s delay. Did 2J today without lag.. Will try some more if ppl could stop camping my station :P

Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2008.01.16 11:57:00 - [71] Originally by: Malcanis I wonder is the problem is a Trojan on CCP's server? The problem has been identified as a bottleneck at one of the upstream providers of OTEglobe. The resolve was to ask for a reroute of the traffic via other routes. ------- Nobody can be exactly like me. Even I have trouble doing it.
Cpt Stefi	Posted - 2008.02.22 16:25:00 - [72] Hi there! Have we found a solution to this problem? I'm at Chania Greece and the only ISP that can serve me is OTE, that means OTEnet. I'm still facing the disconnect problems! Is anyone else that still have disconnects? Can anyone tell me what to do so I can bypass the problem? I think to do VPN to a friend of mine at Athens and to route my traffic from his ISP. I'll see what will happen with that and I'll keep you informed! And mates today i had a problem with my phone line... The phone was off! So I went to the nearest OTE bulding and tell them that I have a problem so they start a ticket! and they told me to call so I can tell them the problem! So i tell the tech sup person that the prob is that I don't have a phone! and he tells me ok call from you cell phone at xxxxx is the customer service xxx but from cell phone! So how can I trust those people that will take care of my problem? pls if you have any news about the disconnects post something! thx in advance!
Cpt Stefi	Posted - 2008.02.22 17:58:00 - [73] Hi there! Have we found a solution to this problem? I'm at Chania Greece and the only ISP that can serve me is OTE, that means OTEnet. I'm still facing the disconnect problems! Is anyone else that still have disconnects? Can anyone tell me what to do so I can bypass the problem? I think to do VPN to a friend of mine at Athens and to route my traffic from his ISP. I'll see what will happen with that and I'll keep you informed! And mates today i had a problem with my phone line... The phone was off! So I went to the nearest OTE bulding and tell them that I have a problem so they start a ticket! and they told me to call so I can tell them the problem! So i tell the tech sup person that the prob is that I don't have a phone! and he tells me ok call from you cell phone at xxxxx is the customer service xxx but from cell phone! So how can I trust those people that will take care of my problem? pls if you have any news about the disconnects post something! thx in advance! also I'd like to write about a few tests i run! the winMTR and the Pingploter show everything ok! until the time I press the connect button! then i stay loged for a period of 10 minutes and the programms start to tell me "dock mate!!!! Run to the nearest station!" and then goes the disconnect! A friend of mine tells me to buy another prepaid packet from an other ISP! Is this a solution??? hey there ccp! You are the one that takes my money and I demand to have a little QoS! can you come in touch with the ISPs? Find a solution? Maybe!!!?


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