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Thread Statistics | Show CCP posts - 0 post(s) |
Andrue
   |
Posted - 2004.04.10 14:18:00 -
[1]
Yesterday i was logged in for over 12 hours and had no problems. Today I'm getting bumped every half an hour or so. Is anyone else seeing this? My ISP says they know of no problems and my connection to the internet seems fine.
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Joshua Calvert
|
Posted - 2004.04.10 14:49:00 -
[2]
Have you checked with BT (or your phone provider) too?
They could have problems that haven't filtered through to your ISP yet.
LEEEEERRRRRRRRRRROOOOOOOOOYYYYYYYYYYYYYYY! |
Riggwelter
|
Posted - 2004.04.10 14:50:00 -
[3]
Im getting the exact same problem every 10-15 minutes im greeted by a connection to the server was closed message.
Prior to today my eve was very stable 12+ hrs with no problems.
NE England
They who shout the loudest normally have the least to say. |
Frontfoot
|
Posted - 2004.04.10 15:06:00 -
[4]
I am in the same boat - I am losing connection every 30 mins. I do not think this is an isp issue as my router says I have not lost my connection at all and I had a download going in background that did not drop. I also run multiple accounts and most of the time only one or 2 of them lose connection to the server - altho sometimes they all do. On the help channel there are lots of people who were talking about the same problem.
This has only been happening today tho - was ok prior to today..
|
Ya'Risse
|
Posted - 2004.04.10 15:19:00 -
[5]
I've also been getting this problem, Everything seems to be working fine, not a problem with any other net using program, but EVE today just keeps cutting off.
|
Andrue
|
Posted - 2004.04.10 15:35:00 -
[6]
Well I'm glad I'm not alone, but sorry for my fellow sufferers. FWIW this site was apparently down for five minutes as well.
What ISP are you all using? I'm on Nildram.
I still don't think it's my ISP at fault as only Eve gives any indication of problems but perhaps some external router we all have i common is having problems.
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Arathrael
|
Posted - 2004.04.10 15:53:00 -
[7]
I doubt it's an ISP problem. I'm getting the same thing, and so is a friend who I'm talking to over MSN. We're both getting disconnected simultaneously. and we're on different ISPs with different equipment.
|
Frontfoot
|
Posted - 2004.04.10 15:54:00 -
[8]
I am on Nildram too - but I don't think that is the problem for the same reasons you say (and becuase only some of my accounts drop)
<waves to Andrue in the help channel>
Just Ice.
|
Ya'Risse
|
Posted - 2004.04.10 15:54:00 -
[9]
I wouldn't be so sure. I'm also on Nildram although that could just be a fluke coincidence.
|
Frontfoot
|
Posted - 2004.04.10 15:55:00 -
[10]
One of my friends has same problem too and he is using BT adsl...
|
Riggwelter
|
Posted - 2004.04.10 16:01:00 -
[11]
Nildram here too
They who shout the loudest normally have the least to say. |
Andrue
|
Posted - 2004.04.10 16:14:00 -
[12]
I've contacted Nilly support and they are going to pass it to their network support people. Very nice to have an ISP with such good support. Typical that I so rarely need it :)
Oh well, we shall see. I'm off down the pub now.
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Deaune
|
Posted - 2004.04.10 16:20:00 -
[13]
Same..... but bt openworld dialup :|
|
Qwakrz
|
Posted - 2004.04.10 16:30:00 -
[14]
Nildram here as well.
I cant mine atm as I keep loosing my drones, why does it seem to be that every time a rat turns up today I go and get thrown...
Oh Well
(upto about 6 million in drones lost 5x Harvys and countless Heavy's)
|
Ruthless Rynert
|
Posted - 2004.04.10 17:27:00 -
[15]
Same here.. ISP OneTel
The server was reporting 'down' after the last time I was thrown out so maybe they have re-booted it... or paid the electrity bill 
|
knifee
|
Posted - 2004.04.10 17:32:00 -
[16]
yep every 10-15min isp OneTel
some1 feed the hamsters :/
|
Ya'Risse
|
Posted - 2004.04.10 17:32:00 -
[17]
The problem seems to be getting worse, before it was roughly Hourly, now its getting as frequent as every 15 minutes, or less.
|
Doonwong
|
Posted - 2004.04.10 18:12:00 -
[18]
Getting the same problem here, I'm on Nildram as well 
|
Storm23
|
Posted - 2004.04.10 18:13:00 -
[19]
Same problem only started last night for me , im in england and use One-tel , i know for a fact it's not the isp , as any other game is fine and has been for the 2 years ive been with them. hope they sort it out as it's really annoying.
|
Monkieon
|
Posted - 2004.04.10 19:09:00 -
[20]
Edited by: Monkieon on 10/04/2004 19:29:25
Onetel dial-up and its been happening to me for a number of weeks! Combined with the recent lag issues this game is unplayable at times... lately
I have lost count of the number of times I have tried to do something lately; launch drones, fire a missile or jettison some cargo (do anything) and get no response. And I don't get the "An attempt is underway to activate the module" message. Mean time my corp mate is telling me on Team Speak that I have just left the game, to me however, it still appears like I'm in it all be it with nothing working!
I could be wrong about this but my theory is that there is a dodgy node in the cluster and if you are unfortunate to get that one when you login you are doomed to these problems.
|
Storm23
|
Posted - 2004.04.10 20:41:00 -
[21]
Ok an update , it seems to have stopped now , i turned off all the chat channels in game apart from local and corp , and now it has stopped , maybe the problem is to much data going in or out and causing a flood, im not an expert in computer's ect but i hope you know what i mean, anyway give that a try and see if i was just lucky. btw one-tel adsl i use.
|
Storm23
|
Posted - 2004.04.10 20:41:00 -
[22]
Ok an update , it seems to have stopped now , i turned off all the chat channels in game apart from local and corp , and now it has stopped , maybe the problem is to much data going in or out and causing a flood, im not an expert in computer's ect but i hope you know what i mean, anyway give that a try and see if i was just lucky. btw one-tel adsl i use.
|
Frontfoot
|
Posted - 2004.04.10 22:23:00 -
[23]
I thought it had recovered too...I managed over 2 hours without a disconnection but then bang....2 of my accounts dropped so I do not think it is fixed yet :(
|
Recnac
|
Posted - 2004.04.10 23:24:00 -
[24]
im getting same still, nildram connection
|
Monkieon
|
Posted - 2004.04.10 23:34:00 -
[25]
Another strange thing which may be connected ?
I have been away for 3 or so hours, come back and go to login and the it says TQ and Chaos are down 
A quick check of the eve-i.com server monitor shows this is not the case so I click login anyway and after about 3 mins finally get to the character screen. Has anybody else seen this?
|
Twiagon
|
Posted - 2004.04.11 00:05:00 -
[26]
I am with Telewest cable.
I have so far been able to go a month with out a CTD or disconnect..... but tonight (started around 21:30 gmt) every 3 jumps or so, lag then either CTD or disconnect.
Glad I was just nipping about in a Frigate
|
Bettermine
|
Posted - 2004.04.11 01:16:00 -
[27]
Running multiple accounts at once seems to suddenly be an issue. If running 2 or 3 accounts at once it for no reason will crash out randomly on at least one of those accounts if not both. This started for me late Thursday the 9th and has continued through today.
Very annoying, and has cost me 12 Ogres so far ..
I am with One.Tel btw, and up til this point apart from the patch induced bugs, Eve has been remarkably stable for me.
|
Andrue
|
Posted - 2004.04.11 08:26:00 -
[28]
An update:It's Sunday morning, 9:25 and I can't log in. The client claims the server is not responding and that i should check my connection.
Obviously the connection is fine. Guess I won't be playing Eve then?
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Riggwelter
|
Posted - 2004.04.11 09:13:00 -
[29]
I had a trouble free night from about 6pm until about 9am then it starts again.
Been down twice since then. It seems to be a/some routers in the path to eve that are going down from time to time.
They who shout the loudest normally have the least to say. |
ninjakitten
|
Posted - 2004.04.11 09:41:00 -
[30]
Im also with nildram and there are problems atm connecting.
Im reliably informed there is a core router problem somewhere in between us and the eve servers.
so too much traffic and its good bye eve conection which was fun last night hey. Im also getting tq down messages but just hiting connect also works for me
|
Storm23
|
Posted - 2004.04.11 14:02:00 -
[31]
Puh , it's still happening and more often , anybody know if this is a problem they know about? and are trying to fix , i cant play like this , and i dont really want to unsub , but well you know..
|
Storm23
|
Posted - 2004.04.11 14:12:00 -
[32]
nm dident see nijakittens post.
|
Reckoning
|
Posted - 2004.04.11 14:28:00 -
[33]
Well i'm getting it to, I hope they get it fixed soon. I'm in the UK using Nildram as well.
I wonder how long these things take to fix. |
KIAInkZ
|
Posted - 2004.04.11 15:26:00 -
[34]
Everyone on Nildram is getting this.
I suspect it's something to do with the DOS attacks they've been getting.
I'll give it a couple of days before I give them a ring.
---
Forums/Killboard - http://www.kia-corp.co.uk |
flibble
|
Posted - 2004.04.11 15:30:00 -
[35]
Yep, I'm on Nildram & I'm getting them. I'm also getting the "grey screen" crash after being idle in a station for a while and then trying to do something.
Hope this gets sorted soon.
|
Frontfoot
|
Posted - 2004.04.11 15:51:00 -
[36]
I have just spoken to Nildram about this and they requested that I email them my tracert results whenever this happens so that they can investigate. They also asked if I could collect tracert results from other users as well so that they have more to go on. So if you are playing eve and you lose your connection can you do a tracert and post the results here...Hopefully if we can get enuf info they might be able to sort the problem out.
Thanks
|
Reckoning
|
Posted - 2004.04.11 15:56:00 -
[37]
Can you tell me how to use tracert please. I know it's a DOS command but what parameters do I need to use. Just typing tracert on it's own doesn't do anything. |
Frontfoot
|
Posted - 2004.04.11 16:08:00 -
[38]
Just the ip address of the server....which I believe is 157.157.139.10
e.g. tracert 157.157.139.10
Can you nly list tracert's from when you drop tho please, I have been finding that I get request time outs from one router immediately after a drop.
Thanks
|
Reckoning
|
Posted - 2004.04.11 17:03:00 -
[39]
OK it's just dropped again on me, here's the trace.
Tracing route to 157.157.139.10 over a maximum of 30 hops
1 24 ms 20 ms 20 ms lon1-adsl7.nildram.net [195.112.5.1]
2 20 ms 27 ms 20 ms lon1-10.nildram.net [213.208.106.195]
3 19 ms 20 ms 21 ms lon1-6.nildram.net [195.149.20.132]
4 19 ms 20 ms 20 ms 246.ge6-0.mpr1.lhr1.uk.above.net [213.161.78.109
]
5 20 ms 20 ms 20 ms pos4-0.mpr2.lhr1.uk.above.net [208.185.156.14]
6 19 ms 21 ms 20 ms ge-0-0-0-zpr2.lnt.cw.net [195.66.226.182]
7 20 ms 20 ms 21 ms bcr1.Thamesside.cw.net [166.63.210.61]
8 21 ms 21 ms 20 ms iar1-loopback.Thamesside.cw.net [166.63.210.7]
9 28 ms 29 ms 28 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.217.6]
10 * * 23 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.217.6]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
|
Recnac
|
Posted - 2004.04.11 17:47:00 -
[40]
Edited by: Recnac on 11/04/2004 17:52:23
I did a trace when it was working ok for comparison
Tracing route to 157.157.139.10 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms my.router [192.168.1.1]
2 19 ms 18 ms 19 ms lon1-adsl4.nildram.net[195.149.20.19]
3 19 ms 19 ms 19 ms lon1-9.nildram.net [213.208.106.194]
4 20 ms 19 ms 19 ms lon1-6.nildram.net [195.149.20.132]
5 18 ms 19 ms 20 ms 246.ge6-0.mpr1.lhr1.uk.above.net [213.161.78.109
]
6 19 ms 19 ms 19 ms pos4-0.mpr2.lhr1.uk.above.net [208.185.156.14]
7 20 ms 21 ms 20 ms ge-0-0-0-zpr2.lnt.cw.net [195.66.226.182]
8 20 ms 20 ms 20 ms bcr3.tsd.cw.net [195.2.1.15]
9 20 ms 20 ms 20 ms iar1-loopback.Thamesside.cw.net [166.63.210.7]
10 28 ms 30 ms 32 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.21
7.6]
11 to 30 all Timouts
Trace complete.
|
Frontfoot
|
Posted - 2004.04.11 18:50:00 -
[41]
Recnac,
I have be seeing the same as you when it was working, but the few times I have dropped I then very quickly ran the tracert (I had a console window open with the command ready so that when I dropped I just hit enter in the console window) I have seen timeouts on both
iceland-telecom-ltd.Thamesside.cw.net [166.63.21
7.6]
and
246.ge6-0.mpr1.lhr1.uk.above.net [213.161.78.109
]
Unfortunately I did not keep the tracert at the time :(
It also looks like reckoning experienced the timeouts on iceland-telecom-ltd.Thamesside.cw.net briefly before traffic started getting though again.
Are there any non nildram people still experiencing the regular connection drops?
|
Frontfoot
|
Posted - 2004.04.11 18:51:00 -
[42]
Recnac,
I have be seeing the same as you when it was working, but the few times I have dropped I then very quickly ran the tracert (I had a console window open with the command ready so that when I dropped I just hit enter in the console window) I have seen timeouts on both
iceland-telecom-ltd.Thamesside.cw.net [166.63.21
7.6]
and
246.ge6-0.mpr1.lhr1.uk.above.net [213.161.78.109
]
Unfortunately I did not keep the tracert at the time :(
It also looks like reckoning experienced the timeouts on iceland-telecom-ltd.Thamesside.cw.net briefly before traffic started getting though again.
Are there any non nildram people still experiencing the regular connection drops?
|
Feek
|
Posted - 2004.04.11 22:30:00 -
[43]
Yeah, I've never ever been disconnected before but it happened to me quite a few times yesterday and again today. I'm with Eclipse.
K.
|
Stillborn
|
Posted - 2004.04.11 23:06:00 -
[44]
This is getting rediculous......you cant do anything really.
|
Bettermine
|
Posted - 2004.04.11 23:36:00 -
[45]
I am with One.tel, and have been experiencing these failures since Thursday. Still getting it now tonight, even with a single client running .. for no reason it will drop and you get a disconnected from server error ..
Seriously winding me up .. but even more is the complete lack of response from CCP about it ..
|
Ruthless Rynert
|
Posted - 2004.04.12 08:41:00 -
[46]
Day 3, same problems.
Maybe CCP are on holiday until tomorrow?
|
Feek
|
Posted - 2004.04.12 09:09:00 -
[47]
Same thing for me this morning, logged on for less than 20 minutes, out mining by myself with my drones and schwing. Grey screen, bounced back to the login box.
Not happy.
K.
|
Feek
|
Posted - 2004.04.12 09:20:00 -
[48]
Five minutes later, out again.
My traceroute:
C:\WINDOWS>tracert 157.157.139.10
Tracing route to 157.157.139.10 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms my.router [192.168.0.211]
2 32 ms 21 ms 21 ms lo1-bba1.th.eclipse.net.uk [212.104.130.141]
3 22 ms 21 ms 21 ms ge5-1-core4.th.eclipse.net.uk [81.5.191.41]
4 21 ms 22 ms 21 ms 251.ge6-0.mpr2.lhr1.uk.above.net [213.161.78.89]
5 23 ms 22 ms 21 ms ge-0-0-0-zpr2.lnt.cw.net [195.66.226.182]
6 22 ms 21 ms 22 ms bcr3.tsd.cw.net [195.2.1.15]
7 30 ms 23 ms 22 ms iar1-loopback.Thamesside.cw.net [166.63.210.7]
8 22 ms 22 ms 23 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.21
7.6]
9 * * * Request timed out.
10 * * * Request timed out.
Then just timeouts. All looking pretty similar to the ones from before. It's not our ISPs causing this.
K.
|
TOXIC WASTE
|
Posted - 2004.04.12 09:47:00 -
[49]
Me too as with Nildram and game keeps crashing getting grey screen. Hope it's fixed soon(tm)
|
V2GBR
|
Posted - 2004.04.12 09:59:00 -
[50]
Were is the UNSUB buttom :(
Coz ill be using it if this carrys on.
----------
http://guc.webinventions.co.uk <-- GUC Site.
www.webinventions.co.uk <-- My eve history. |
Frontfoot
|
Posted - 2004.04.12 10:12:00 -
[51]
Feek, that tracert is normal - you are reaching the ccp firewall at that point, I was hoping to see some timeouts before you reach the thameside servers. It seems that the routers can recover very quickly and hence the tracert doesn't display any problems. You have to be very quick or the router has to be "playing up" for a few seconds in order to catch the timeouts :(
|
Frontfoot
|
Posted - 2004.04.12 10:14:00 -
[52]
People, it might also be useful for everyone who is having these problems to say which area they live in, what time the disconnect happened and which isp they are with...
|
Storm23
|
Posted - 2004.04.12 10:33:00 -
[53]
Tracing route to 157.157.139.10 over a maximum of 30 hops
1 13 ms 13 ms 13 ms centrica1-hg3.ilford.broadband.bt.net [217.41.13
2.202]
2 13 ms 13 ms 12 ms 217.41.132.161
3 15 ms 15 ms 14 ms 217.41.132.238
4 14 ms 14 ms 14 ms 213.78.128.3
5 14 ms 14 ms 13 ms 212.67.120.74
6 13 ms 14 ms 14 ms 212.67.120.61
7 14 ms 13 ms 14 ms 90.ge1-0.er1a.lhr4.uk.above.net [213.161.69.42]
8 15 ms 14 ms 14 ms so-2-2-0.cr2.lhr4.uk.above.net [208.184.231.129]
9 17 ms 14 ms 15 ms pos7-0.mpr2.lhr1.uk.above.net [208.184.231.169]
10 14 ms 14 ms 14 ms pos1-0.pr1.lhr1.uk.above.net [208.184.231.74]
11 15 ms 15 ms 69 ms ge-2-1-0-zpr1.lnt.cw.net [195.66.224.182]
12 14 ms 15 ms 15 ms zcr2-ge-2-1-0.Londonlnt.cw.net [166.63.222.146]
13 88 ms 14 ms 13 ms 206.24.168.121
14 15 ms 14 ms 18 ms iar1-loopback.Thamesside.cw.net [166.63.210.7]
15 44 ms 25 ms 16 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.21
7.6]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19
Ok here is mine from 5mins ago , i live in essex , england and use one-tel adsl.
|
Frontfoot
|
Posted - 2004.04.12 10:46:00 -
[54]
Storm, nothing wrong with that tracert either, the connection must have recovered by then.
The ones I have had so far are:
1 <1 ms <1 ms <1 ms 192.168.0.2
2 66 ms 43 ms 55 ms lon1-adsl9-2.nildram.net [81.6.205.65]
3 17 ms 18 ms 17 ms lon1-9.nildram.net [213.208.106.194]
4 17 ms 77 ms 26 ms lon1-6.nildram.net [195.149.20.132]
5 17 ms 17 ms 51 ms 246.ge6-0.mpr1.lhr1.uk.above.net [213.161.78.109]
6 30 ms 17 ms 17 ms pos4-0.mpr2.lhr1.uk.above.net [208.185.156.14]
7 * * * Request timed out.
8 * 62 ms 17 ms bcr3.tsd.cw.net [195.2.1.15]
9 17 ms 18 ms 47 ms iar1-loopback.Thamesside.cw.net [166.63.210.7]
10 23 ms 20 ms 18 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.217.6]
11 * * * Request timed out.
1 <1 ms 1 ms <1 ms 192.168.0.2
2 22 ms 16 ms 17 ms lon1-adsl9-2.nildram.net [81.6.205.65]
3 19 ms 30 ms 17 ms lon1-9.nildram.net [213.208.106.194]
4 38 ms 22 ms 17 ms lon1-6.nildram.net [195.149.20.132]
5 78 ms 24 ms 17 ms 246.ge6-0.mpr1.lhr1.uk.above.net [213.161.78.109]
6 64 ms 36 ms 16 ms pos4-0.mpr2.lhr1.uk.above.net [208.185.156.14]
7 17 ms 35 ms 17 ms ge-0-0-0-zpr2.lnt.cw.net [195.66.226.182]
8 45 ms 17 ms 25 ms bcr3.tsd.cw.net [195.2.1.15]
9 28 ms * 76 ms iar1-loopback.Thamesside.cw.net [166.63.210.7]
10 60 ms 93 ms 42 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.217.6]
11 * * * Request timed out.
1 <1 ms 2 ms <1 ms 192.168.0.2
2 16 ms 26 ms 18 ms lon1-adsl9-2.nildram.net [81.6.205.65]
3 30 ms 21 ms 17 ms lon1-9.nildram.net [213.208.106.194]
4 16 ms 17 ms 18 ms lon1-6.nildram.net [195.149.20.132]
5 17 ms 40 ms 17 ms 246.ge6-0.mpr1.lhr1.uk.above.net [213.161.78.109]
6 * 17 ms 17 ms pos4-0.mpr2.lhr1.uk.above.net [208.185.156.14]
7 20 ms 42 ms 43 ms ge-0-0-0-zpr2.lnt.cw.net [195.66.226.182]
8 17 ms 16 ms 19 ms bcr3.tsd.cw.net [195.2.1.15]
9 19 ms 18 ms 23 ms iar1-loopback.Thamesside.cw.net [166.63.210.7]
10 72 ms 37 ms 20 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.217.6]
11 * * * Request timed out.
1 1 ms <1 ms <1 ms 192.168.0.2
2 23 ms 77 ms 38 ms lon1-adsl9-2.nildram.net [81.6.205.65]
3 62 ms 41 ms 17 ms lon1-9.nildram.net [213.208.106.194]
4 21 ms 17 ms 18 ms lon1-6.nildram.net [195.149.20.132]
5 17 ms 17 ms 17 ms 246.ge6-0.mpr1.lhr1.uk.above.net [213.161.78.109]
6 45 ms 20 ms 26 ms pos4-0.mpr2.lhr1.uk.above.net [208.185.156.14]
7 * * 87 ms ge-0-0-0-zpr2.lnt.cw.net [195.66.226.182]
8 57 ms 21 ms 18 ms bcr3.tsd.cw.net [195.2.1.15]
9 18 ms 44 ms 37 ms iar1-loopback.Thamesside.cw.net [166.63.210.7]
10 335 ms 343 ms 392 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.217.6]
11 * * * Request timed out.
The last hop is expected to time out....but the ones that time out before then I think may be where the problem lies....
|
Andrue
|
Posted - 2004.04.12 11:54:00 -
[55]
Ah ha - caught my first glitch:
Target Name: N/A
IP: 157.157.139.10
Date/Time: 12/04/2004 12:26:48 to 12/04/2004 12:29:03
1 2 ms 3 ms 2 ms 3 ms 2 ms 2 ms 2 ms 3 ms 2 ms 2 ms [192.168.0.1]
2 26 ms 26 ms 29 ms 29 ms 30 ms 16 ms 18 ms 19 ms 21 ms 21 ms lon1-adsl4.nildram.net [195.149.20.19]
3 24 ms 24 ms 26 ms 26 ms 27 ms 29 ms 30 ms 16 ms 17 ms 20 ms lon1-9.nildram.net [213.208.106.194]
4 21 ms 24 ms 24 ms 25 ms 27 ms 28 ms 30 ms 31 ms 32 ms 17 ms lon1-6.nildram.net [195.149.20.132]
5 20 ms 20 ms 22 ms 22 ms 25 ms 25 ms 26 ms 27 ms 27 ms 28 ms 246.ge6-0.mpr1.lhr1.uk.above.net [213.161.78.109]
6 17 ms 19 ms 21 ms 21 ms 22 ms 23 ms 26 ms 27 ms 27 ms 28 ms pos4-0.mpr2.lhr1.uk.above.net [208.185.156.14]
7 29 ms 31 ms 17 ms 18 ms 20 ms 21 ms 22 ms 23 ms 24 ms * ge-0-0-0-zpr2.lnt.cw.net [195.66.226.182]
8 27 ms 28 ms N/A 30 ms N/A N/A N/A 20 ms 22 ms * bcr3.tsd.cw.net [195.2.1.15]
9 N/A N/A N/A N/A N/A N/A N/A N/A 20 ms * [206.24.168.97]
10 24 ms 24 ms 175 ms 28 ms 31 ms 29 ms 30 ms 30 ms 19 ms * iceland-telecom-ltd.Thamesside.cw.net [166.63.217.6]
11 * * * * * * * * * * [-]
Hop 7 (Cable and Wireless) dropped a packet. It's interesting (though perhaps normal) that C&W routers keep changing. Presumably this is at least suggestive of load balancing. Maybe their network is a bit stressed right now?
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Riggwelter
|
Posted - 2004.04.12 12:59:00 -
[56]
I have pingplotter running in the background and the problem seems to occur through the following hops
195.66.226.182 err 5% loss
166.63.210.61 err 7% loss
166.63.210.7 err 10% loss
166.63.217.6 err 5% loss
Unfortunatly i saved the trace as a jpeg but i have emailed it to nildram support i may get it posted on to the web at some point.
They who shout the loudest normally have the least to say. |
Recnac
|
Posted - 2004.04.12 16:03:00 -
[57]
Edited by: Recnac on 12/04/2004 16:04:58
Tracing route to 157.157.139.10 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms my.router [192.168.1.1]
2 19 ms 18 ms 19 ms lon1-adsl4.nildram.net [195.149.20.19]
3 20 ms 18 ms 19 ms lon1-9.nildram.net [213.208.106.194]
4 20 ms 19 ms 20 ms lon1-6.nildram.net [195.149.20.132]
5 20 ms 20 ms 20 ms 246.ge6-0.mpr1.lhr1.uk.above.net [213.161.78.109
]
6 19 ms 20 ms 19 ms pos4-0.mpr2.lhr1.uk.above.net [208.185.156.14]
7 26 ms 20 ms 20 ms ge-0-0-0-zpr2.lnt.cw.net [195.66.226.182]
8 25 ms 19 ms 20 ms bcr1.Thamesside.cw.net [166.63.210.61]
9 19 ms 21 ms 21 ms 206.24.172.65
10 * 25 ms 26 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.217.6]
ran this when i couldnt log in after a drop and shows a * on the last iceland hop
|
Chencherra
|
Posted - 2004.04.12 16:18:00 -
[58]
Edited by: Chencherra on 12/04/2004 16:21:08
hmmm...my problem is even worse .
i can log in and select my char, but it takes a while .
and the client says authentificating or something . and last thing i see is this screen : http://bill-wilcox.piranho.com/2004.04.12.16.11.42.JPG
hm i got this screen for like 20 minutes now .
the loading-bar in the middle keeps moving .
but the space just doesnt appear .
ive got 14 day trial account .
im from germany , my ISP is telekom .
anything else works fine . any game !
must be something with server , refusing connections or something .
i hope they fix it soon .
|
Frontfoot
|
Posted - 2004.04.12 16:24:00 -
[59]
Chen, that is a minor problem...looks like a node just died...it will be lagging a bit and ppl will have problems getting back on for a little while but it will probably be back to normal for you before too long. Nothing to worry about.
|
Ragnoroc
|
Posted - 2004.04.12 16:27:00 -
[60]
I have been monitoring this for the past 36 hours.
It seems that CCP have 3 gateways to the UK, hosted in the docklands, and c&w provide the access to the linx net around london.
It seems that Nildram use uk.above.net to peer onto the linx.
Both uk.above.net and cw.net have been timing out along with gateway .1 to CCP. The load balancing used for the three gateways is not very impressive as .1 is most loaded .2 is less loaded and .3 always returns perfect ping times
Now it seems we have network overload from this afternoon as when a few dropped and logged back in it took thousands of UK users out.
CCP seem to have a serious bottleneck in thier networking to the UK and with the number growing as they are meltdown is getting more likely. At least that will lose some people as they will give up through frustration and maybe things will get back to normal. |
Lodoss
|
Posted - 2004.04.12 22:01:00 -
[61]
I have been encountering enormous lag from time to time today. But since 20 mins i can't get in the game anymore it keeps on tuning to the frequency :((
Started my trial and love the game hope this clears up soon !! Sorry to say but no good advertisement this :(
|
Frontfoot
|
Posted - 2004.04.12 22:12:00 -
[62]
The lag was caused by a node dying today....shortly afterwards (an hour later or so) things picked up again...thankfully that does not happen that often and is only a minor annoyance.
|
SILK EXIDE
|
Posted - 2004.04.12 22:55:00 -
[63]
Hi all
I thought i was going mad until i found this thread.
I have had ctds for the last 48 hrs. I always crash to a grey screen. I have lost 50 mill worth of minerals. I too am with Eclipse which i notice some others are. It seems to have occcurred with the sudden increase in player numbers. Previously i have had very few ctd and never a grey screen ctd. I have petitioned CCP and feel that it is their problem that is causing me to have a problem
Those of you who are more technically mined / computer literate than me keep up the good work tracing the problem. A full defrag a nd reinstall did not help.
|
Andrue
|
Posted - 2004.04.13 08:16:00 -
[64]
 Quote:
A full defrag a nd reinstall did not help.
There's no reason to believe that a defrag would help. All it does is rearrange the data on the disk. It doesn't change the data and the rearrangement is invisible to applications. Even the speed benefits are questionable with today's disks and Windows caching.
I don't think this is directly a CCP problem. The connection issues were there 24/7 over the weekend and seemed unaffected by the number of users on the server. I suspect the problem lies with a router owned by CCP's ISP (Iceland Telecom) or possible one owned by Cable & Wireless.
Hopefully an administrator will arrive back at work today, take one look at the logs for that router and reboot it.
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Mophisto Nero
|
Posted - 2004.04.13 12:06:00 -
[65]
I started playing this game yesterday afternoon (about 4pm) and straight away was recieving this problem of disconnections.
I almost gave up because it was happening literally every minute while I was trying to create my first character.
But after finally rushing a character through, I've not had so many problems. Now it happens in spates of 2 or 3 every hour or so (this is while having the client running from 4pm til 11pm).
My connection is BT Broadband (512k) and I live in South London. Has anyone in the EVE Administration got a reply? 
|
Andrue
|
Posted - 2004.04.13 12:19:00 -
[66]
I've heard nothing so far.
I'm hopeful that when I get home tonight it'll all be solved but that is assuming that whoever runs the server couldn't be arsed to provide support over the holiday weekend.
The culprit servers appear to be either C&W or Iceland Telecom. I can't see C&W not having 24/7 support so my suspicion is focused on Iceland Telecom right now. If the IT router dropping the most packets is a dedicated Eve router then it's all the more likely.
I can imagine that IT aren't covering Eve routers 24/7.
If it isn't fixed I'll fire off a couple of emails to the router adminstrators. One would hope that the emails will be read and dealt with appropriately. OTOH anyone operating a router that allows it to struggle on for several days without resolution is probably not a competent administrator in the first place.
I have an open petition which might get dealt with today as well.
Basically I think I can give this a week to work through all the possibilities and then the only solution is to cancel my account. Eve simply cannot be played if your connection drops two or three times an hour.
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Storm23
|
Posted - 2004.04.13 14:09:00 -
[67]
Ok dropped again just now after a good hour in game , i think i caught something.
Tracing route to 157.157.139.10 over a maximum of 30 hops
1 14 ms 14 ms 13 ms centrica1-hg3.ilford.broadband.bt.net [217.41.13
2.202]
2 12 ms 13 ms 13 ms 217.41.132.162
3 13 ms 14 ms 14 ms 217.41.132.234
4 16 ms 13 ms 14 ms 213.78.128.3
5 15 ms 14 ms 15 ms 212.67.120.74
6 15 ms 13 ms 14 ms 212.67.120.61
7 14 ms 13 ms 14 ms 213.161.69.42
8 15 ms 14 ms 14 ms so-2-2-0.cr2.lhr4.uk.above.net [208.184.231.129]
9 14 ms 14 ms 14 ms pos7-0.mpr2.lhr1.uk.above.net [208.184.231.169]
10 14 ms 14 ms 15 ms ge-0-0-0-zpr2.lnt.cw.net [195.66.226.182]
11 * * 16 ms bcr3.tsd.cw.net [195.2.1.15]
12 17 ms 33 ms 16 ms iar1-loopback.Thamesside.cw.net [166.63.210.7]
13 17 ms 19 ms 23 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.21
7.6]
14 * 14 ms 14 ms 206.24.168.97
15 22 ms 19 ms 18 ms iceland-telecom-ltd.Thamesside.cw.net [166.63.21
7.6]
16 * * * Request timed out.
17
i take it the stars are timeouts?
Adsl one-tel in england, se of london.
|
Andrue
|
Posted - 2004.04.13 14:20:00 -
[68]
Quote:
i take it the stars are timeouts?
Usually, yes.
The final *s aren't important though as they relate to machines inside the CCP firewall. The firewall is sensibly blocking Pings so you can't trace into it.
I have emailed the support people at C&W and actually have a ticket number (from a bot). Hopefully this means my email will eventually be read and looked into. How much good that will do, though, I don't know.
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Storm23
|
Posted - 2004.04.13 15:01:00 -
[69]
11 * * 16 ms bcr3.tsd.cw.net [195.2.1.15]
14 * 14 ms 14 ms 206.24.168.97
so 11 and 14 are my problem anyideas what i can do ? or can anybody else use this trace to get something done?
|
Masor
|
Posted - 2004.04.13 15:24:00 -
[70]
Glad to see im not the only one with a problem on Nildram. since saturday i think i have not been able to play EVE without being disconnected from EVE every like 10 mins or so. Every other game is fine, just seems to be eve, so guessing there is a problem somewhere between nildram>eve servers.
War is a game that is played with a smile. If you can't smile, grin. If you can't grin, keep out of the way till you can.
The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is.
|
Andrue
|
Posted - 2004.04.13 16:13:00 -
[71]
Quote:
11 * * 16 ms bcr3.tsd.cw.net [195.2.1.15]
14 * 14 ms 14 ms 206.24.168.97
so 11 and 14 are my problem anyideas what i can do ? or can anybody else use this trace to get something done?
Those are the same ones the rest of us are having problems with. The fact yours are at hop 11 and 14 simply means that you have more hops and in network terms (though not necessarily geographical terms) are further away from the servers.
About all you can do is what I've done so far (but don't let that stop you, the more who do the more attention it will get):
* Petition CCP
This should be your first step. Regardless of your opinion of them you should make them aware of any problems you are having. Even you get a standard and irrelevant boiler plate response if enough of us email it should eventually ring alarm bells and get escalated to someone who knows what they are doing.
* Contact your ISP
Although the routers are unlikely to belong to them they have a vested interest in resolving the problem since different ISPs can follow different routes and thus in a sense at least it is their problem. Changing to a different ISP might cure the problem and obviously they'd rather we didn't do that.
In my case the ownership is going:
Nildram->AboveNet->Cable&Wireless
Nildram can't control how AboveNet routes but they could contact them and express concern.
Alternatively Nildram could change their routing to avoid AboveNet and go via someone else.
Unfortunately there's likely to be politics involved in such changes (Nilly might have a special relationship with AboveNet) so you shouldn't expect this to happen.
Ultimately you can't blame your ISP for any of this and anything other than concerned interest and sympathy from them should be considered a bonus 
* Email the owners of the suspect routers.
If you use whois (search the web) you can find out the address (both physical and email) of the registered operator. Email them and ask for assistance.
------------
At all stages be polite. Try to avoid interpreting and drawing conclusions unless you know that you know what you're doing. The wrong conclusions will either mislead them or cause them to ignore you as a crank. In fact I'd say that if you don't understand tracert you ought to avoid emailing the owner other with a one or two line query.
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Andrue
|
Posted - 2004.04.13 18:25:00 -
[72]
Hmm. We'll I've now been online for nearly 90 minutes and no problems so far. Perhaps it has been fixed.
I've also been regraded to 1Mb from 512kB but I don't think that would have an effect.
We shall see :)
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Andrue
|
Posted - 2004.04.13 22:39:00 -
[73]
Well I'll be interested to read other people's comments. Tonight I logged on at 18:00 BST and didn't log off until 23:30 BST. Voluntarily.
Perhaps it's fixed?
Here's hoping.
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Lord Draknes
|
Posted - 2004.04.14 00:34:00 -
[74]
i cant even get connected
without getting D/Ced
i get like 9/10ths connected and i get disconnected
then it seemed to stop a crated m character
then i got d/ced when it said Tuning into Space Requency or sumthin
since then i get like 9/ths the way through connectin
its bee nthe same for 2 days now
can sum1 help im on AOL 1mb and from the Uk Newcastle
|
Storm23
|
Posted - 2004.04.14 20:03:00 -
[75]
Look's like it is fixed , i held off because i wanted to see if it really was fixed, and i t looks like it is! yay ! 
|
Recnac
|
Posted - 2004.04.14 22:58:00 -
[76]
mine seems stable again, must have been the server reboot that fixed it
|
Andrue
|
Posted - 2004.04.15 08:39:00 -
[77]
I doubt it was the Eve server reboot. The problem started Friday night and the servers were rebooted several times after that. I think someone got back from a long weekend and kicked their router. Whoever it was needs to either do their job properly or get their boss to sort out a rota for 24/7 coverage.
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Stepping Razor
|
Posted - 2004.04.17 10:58:00 -
[78]
I think this is a different issue than the one in the UK, and I have it as well. 2 accounts lag me to desktop, and actually kill my dial-up internet connection entirely. I've only ever had this problem with eve, and it has been only there for brief periods (shortly before Castor was another time). I still have this problem today and just can't run 2 accounts at all ATM.
I'm also in Canada, so I can't very well blame the ISPs you folks are talking about :)
Quote:
Running multiple accounts at once seems to suddenly be an issue. If running 2 or 3 accounts at once it for no reason will crash out randomly on at least one of those accounts if not both. This started for me late Thursday the 9th and has continued through today.
Very annoying, and has cost me 12 Ogres so far ..
I am with One.Tel btw, and up til this point apart from the patch induced bugs, Eve has been remarkably stable for me.
Razor
Originally by: Bonaventure Phaidon
CCP is the best at at least three things:
1. Really, really fun gameplay
2. Good forum presence
3. Inventing new and exciting ways to bring about in-game catacly |
Arriana
|
Posted - 2004.04.18 00:51:00 -
[79]
I've been dropped from the game consistently for about about six weeks and counting. I'm in US, I know it's not my ISP, all other online games work perfectly, and have had no other problems with my PC.
I've been told to change my RAM, change my video card, and reinstall my OS. There is no need to do this since I know my PC has a clean bill of health.
It's starting to seem like one needs a PC specifically for EVE. Something that is so not worth it... |
Mophisto Nero
|
Posted - 2004.04.18 06:43:00 -
[80]
Yes, it is also still happening to me. It is 7:40am in London right now and only 4000 people are logged onto Eve. Yet I have already had 5 drops in the past 20 minutes. This also means my internet connection is killed.
(BT Broadband) |
Nyrram
|
Posted - 2004.04.19 03:30:00 -
[81]
I'm getting this problem as well..
I dual log constantly, and was on just last night with two accounts with no significant problems.. the occaisional disconnect, but nothing to worry about.. then I get on tonight and every 10 minutes, one of my characters drops.. I thought it was maybe someone who got ahold of my password and was bumping me out at first, then realized it was just dropping me repeatedly.
I have a question though.. has anyone been getting this error that doesn't use multiple logins? I seriously hope this is just bandwidth overload and not something wrong with multiple login.. (I'm sure multi-log is low on their priority list for any fixes)
--
Nyrram |
Nyrram
|
Posted - 2004.04.19 03:38:00 -
[82]
Oh, and I'm in the US on some random cable network. I can't even run a tracert because they have filters in to block tools like that, for some odd reason.. go fig.
--
Nyrram |
Bobby Wilson
|
Posted - 2004.04.19 16:32:00 -
[83]
Quote:
I seriously hope this is just bandwidth overload and not something wrong with multiple login.. (I'm sure multi-log is low on their priority list for any fixes)
Muliple logs should be a VERY high priority for CCP. Hundreds of users do it, and many, MANY players opt for a second account after playing for awhile. 2 account/1PC players are revenue CCP can't afford to do without, especially since in the absence of recent bugs it's so easy to get 2 eve accounts running on one PC. Just fix whatever lag/memory/whatever problems have crept in over the past few weeks.
BW
Originally by: Selim
Cool, congrats.
Oh, stupid idea by the way.
|
Vaster
|
Posted - 2004.04.19 21:08:00 -
[84]
Canada here. I'm not a computer expert, but I thought I'd post anyways.
For about 5 days now I've been lagging out in all kinds of ways, but it's only getting worse. As it is today I can't stay on the server for more than 15 - 20 minutes at a time. I feel like I've been mugged. This happens only AFTER I buy a 6 month account
Be nice to see a Dev responce to this thread, if only to assure us that this is temporary. My whole corp is suffering the same thing as me, just at different times.
|
Rae Mathenge
|
Posted - 2004.04.19 21:19:00 -
[85]
My husband and I are in California, using Verizon DSL for our ISP, and have had the same problem since 4/15. We were both averaging 1 CTD a week previous to that, now it is not unusual to crash to login 3-4 times in a 3 hour period. I don't have this problem with other MMO's and can still d/l and surf when EVE dumps me. Just found this thread so will see if I can try the tracert tonight. This is beginning to sound like there's a problem with Iceland Telecom, though.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hypocrisy is the homage vice pays to virtue. - Franžois, duc de La Rochefoucauld |
Mophisto Nero
|
Posted - 2004.04.20 12:43:00 -
[86]
I emailed the Support people using this website and after a week got a reply telling me to contact my ISP as it sounds like a fault with them. I think this thread kind of proves that unless we ALL have problems with our various ISPs from around the world, then its not that problem??
They also asked for a normal tracert and dxdiag.
I will email back and send them what they want, but also direct them to this thread. It seems very odd that there has been no official statement on this problem which is affecting many of their loyal users.
Good luck!
|
Epernay
|
Posted - 2004.04.20 12:50:00 -
[87]
I am also suffering from this problem. My ISP is Alcatel (one.tel) and I am in the UK. The game mostly dumps me every 10 minutes or so with a "connection lost" though now and then I get away with as much as a couple of hours.
Nothing wrong with my internet connection or running my other online game.
DEVS TAKE NOTE!!!!! THIS IS AN EVE ISSUE!!!!! |
Helplessandlost
|
Posted - 2004.04.20 19:34:00 -
[88]
I've had this problem off and on since end of March and opened a ticket then. I still get it off and on - sometimes it dosen't happen at all sometimes it happens when I jump, dock or I've even had it when I try to use an after burner. I opened a ticket with Eve back in March and have been told that it went to the developers but haven't heard anything back on it. I opened another ticket the other day referencing the original ticket and was told it was still being looked at. I have a brand new computer less then three months old and of course the first thing I was told to do was update all of my drivers etc and or format and reload the computer.
Check us out
|
Gahan Plekdor
|
Posted - 2004.04.21 09:17:00 -
[89]
Edited by: Gahan Plekdor on 21/04/2004 14:13:04
I had this same problem yesterday between 6-9pm CET. Before and after that period my connection to EVE was fine. Im connecting from Hungary.
|
GM Xhagen
|
Posted - 2004.04.21 13:15:00 -
[90]
Ok, after reading this thread I¦ve brought it to the DEVs attention and they should get on it soon.
Now, the ip 166.63.217.6 is the last machine that will answer, the server (157.157.139.10) does not respond to ping requests.
So, if you are disconnecting frequently try to grab a tracert round the time of it happening and if there are timeouts ( * ) or multiple spikes over 250ms on some of the "bouncers" he might be causing the trouble.
Hopefully this will be solved or reduced shortly.
____________________________
EVE Online
EVE Customer Support |
Oveur
|
Posted - 2004.04.23 10:36:00 -
[91]
The majority here seems to be from the UK, and all your traceroutes are perfectly normal if they only time out at 166.63.217.6 since the network after that does not reply to ping requests. Some assumptions here are right, it could be bad failover handling by some peering providers or just faulty equipment.
If you have abnormal hops before this last router, that would be the problem. Any significant packet loss will result in the EVE client loosing its connection (significant being 3-5%).
I would like you all to mail your traceroutes to your ISP's support and point this out to them since they are then ones responsible for keeping their own and their peering partners connection up to specs, we are talking to our backbone provider to investigate their peering. This way we're pressing form both sides.
But the problem with the internet is, if someone on the road to EVE just isn't up to specs, there is very little you can do about except ask that party to fix it. The internet is an "best effort" network with no quality of service between providers and sometimes that best effort just isn't sufficient.
_____________________________
I say hey sky, s'other say I won say, I pray to J I get the same ol' same ol. |
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