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Author |
Thread Statistics | Show CCP posts - 2 post(s) |
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CCP Falcon
2844
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Posted - 2013.06.03 10:33:00 -
[1] - Quote
As of 10:15 UTC today, Tranquility is back on line after an unexpected overnight downtime.
Our engineers have worked overnight to resolve the cause of the downtime, and we are currently monitoring the cluster to ensure that the issues which caused the situation are fully resolved.
We apologize for any inconvenience that this extended downtime has caused.
CCP Falcon -á || -á EVE Community Team -á || -á EVE Illuminati -á || -á Live Events Organizer
@CCP_Falcon -á || -á-á@EVE_LiveEvents |
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Aprudena Gist
GoonWaffe Goonswarm Federation
35
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Posted - 2013.06.03 10:37:00 -
[2] - Quote
why would you do daily downtime ~50 minutes after you just go the server up? |
hfo df
Ramm's RDI Tactical Narcotics Team
20
|
Posted - 2013.06.03 10:37:00 -
[3] - Quote
Seems like the EVE API is slow / not responding .... best set a long skill now we still can? :) (PS Roll out the new Expantion while we wait :p.) |
RaTTuS
BIG Insidious Empire
271
|
Posted - 2013.06.03 10:37:00 -
[4] - Quote
do we need a regular Downtime now? I know cron jobs are cron jobs but..... http://eveboard.com/ub/419190933-134.png
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Kirjava
Otella Redevelopment Agency
16200
|
Posted - 2013.06.03 10:37:00 -
[5] - Quote
Incoming shitstorm!
inb4 Chribba In b4 trolls Inb4 free SP plz!
Good work CCP, take the day off.
Haruhiists - Overloading Out of Pod discussions since 2007. Cardinal Kirjava - Redeclaring the Crusade in the name of the Goddess since 2012. /S¦¦GùòGÇ+GÇ+GùòS¦¦\ |
BigRed Seven
Seniors Clan Get Off My Lawn
8
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Posted - 2013.06.03 10:38:00 -
[6] - Quote
Eve launcher still in offline mode for me. Help |
Reuben Johnson
Gal-Min Industries
146
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Posted - 2013.06.03 10:38:00 -
[7] - Quote
While I commend CCP on handling the blackout, I'm still having a problem logging in. Get to character pick and niether of my toons are shwoing, and one is completely gone as a choice. The number of players has gone from 2k to over 12k (now 14k), so hopefully this will clear up after normal DT. |
Mitzi Sayuri
The Carlyle Group
2
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Posted - 2013.06.03 10:38:00 -
[8] - Quote
Ah, downtime. Back to normalcy. |
Claire Raynor
NovaGear Limitless Inc.
138
|
Posted - 2013.06.03 10:39:00 -
[9] - Quote
No need to appologize. I'm really really sorry that you suffered this horrible attack. I'm sorry you missed your Sunday off - it was a nice day in north scotland so I assume it might've been nice in Iceland too. You are amazing - I can't even - people who would do this.
Hopefully the people responsible will get what's comming to them. Thanks for the Twitter and Facebook updates.
I'm truely sorry you had to deal with this. Esspecially nasty as you've got your/our new expansion just about to come out with a "recruitment" drive underway for new players and the Dust 514 thing going on.
I really hope this doesn't hurt your plans. We shouldn't let it.
Epic stuff - laters! |
3rr0rc0d3
Dies Irae Veniendum Est
109
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Posted - 2013.06.03 10:39:00 -
[10] - Quote
Thanks for your overnight efforts CCP! I make spacemusic. www.minddivided.com |
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ITTigerClawIK
Galactic Rangers R O G U E
249
|
Posted - 2013.06.03 10:39:00 -
[11] - Quote
a valid question was raised but topic was locked and linked to an already locked topic to continue discussion but ill ask here, is the new launcher more susceptible to DDoS attacks? |
Ione Hawke
Imperial Academy Amarr Empire
24
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Posted - 2013.06.03 10:39:00 -
[12] - Quote
Will this DDoS and related outage influence Odyssey release schedule? Can we still expect it tomorrow?
edit: also props to all engineers working through the night to resolve issues and CCP in general for communicating as they did. |
Laura Ravencroft
Interstellar Trading Conglomerate Defiance Enterprises
3
|
Posted - 2013.06.03 10:42:00 -
[13] - Quote
Yes Thank you. I am grateful to be getting back online while I still can. Hope Tuesday goes smoothly. Would hate to be stuck in the real world for another 24 hours as real people may have to die. Blood For Oden!! |
Korotani
Seraphim Inc Black Fence.
3
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Posted - 2013.06.03 10:42:00 -
[14] - Quote
Hope everyone at CCP didn't tear all their hair out, sounds like you had a big job on your hands. Good to see everything's getting back to normal. Trust no one.-á |
Implying Implications
GoonWaffe Goonswarm Federation
367
|
Posted - 2013.06.03 10:43:00 -
[15] - Quote
Thank you for letting me log in to update my skill queue. sÅ»µä¢püòpü»µ¡út+¬püápÇé |
Claire Raynor
NovaGear Limitless Inc.
138
|
Posted - 2013.06.03 10:43:00 -
[16] - Quote
If anything "Good" can come of this -
EVE Online has had Massive exposure on the gaming websites and media outlets over this. All very sympathetic - All very Pro-CCP and Pro our community.
Maybe a silver lining in this cloud for you guys. i hope - it give us media visability!
Thanks soo much. |
Aurah Sirius
Between Realities
0
|
Posted - 2013.06.03 10:45:00 -
[17] - Quote
@big red seven
look into your CCP/Bin folder and run the exe Exefile
it will get you going if your launcher is in a twist |
Rhnra Pahineh
Dark Intruders Command Apocalypse Now.
6
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Posted - 2013.06.03 10:45:00 -
[18] - Quote
ITTigerClawIK wrote:a valid question was raised but topic was locked and linked to an already locked topic to continue discussion but ill ask here, is the new launcher more susceptible to DDoS attacks? That makes no sense at all. DDoS means Distributed Denial of Service. Basically you focus a lot of requests at a service, enough to make it panic and unable to answer thus preventing people to access said service (here the game). The launcher is a simple launcher, you can't 'attack' it. |
Orka Hudziy
Azule Dragoons Sspectre
6
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Posted - 2013.06.03 10:45:00 -
[19] - Quote
SP... |
Pans Exual
Appetite 4 Destruction
17
|
Posted - 2013.06.03 10:47:00 -
[20] - Quote
A 'vulnerability in the back end' apparently.
Always painful is that |
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Karle Tabot
State War Academy Caldari State
20
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Posted - 2013.06.03 10:47:00 -
[21] - Quote
Do not know much about the DDOS, but it seems Eve Online was maliciously targeted. Hopefully that person, or more likely group, will be found and prosecuted. I assume all the offtime was necessary to protect everyone's accounts, etc. So I do not blame CCP. No doubt this has caused it a great deal of extra work and expense, as well as causing many of its customers lost time, isk, skill training, etc.
Although it would be wrong in my opinion to blame CCP, this came at a particularly bad time for its customers. I think doing something to compensate customers is very good PR in a time when it would be particularly appreciated. So I read with appreciation that CCP is indeed planning on that.
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Phobos Eversor
Order of the Black Dagger Point Blank Alliance
15
|
Posted - 2013.06.03 10:49:00 -
[22] - Quote
Quote:We apologize for any inconvenience that this extended downtime has caused.
You... you what?
You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us.
You don't need to apologize to us; You need a nap, a raise, and a new coffee pot.
Thanks for the hard work. |
snake1986i whiteley
whiteley corp
0
|
Posted - 2013.06.03 10:50:00 -
[23] - Quote
do we get a answer to tomorrows expansion? is it going ahead, as tho someone keeps locking topics when someone asks a valid question. just a note to the dude locking topics, people do this as this thread will no doubt get spammed |
Steijn
Quay Industries CAStabouts
321
|
Posted - 2013.06.03 10:50:00 -
[24] - Quote
as already mentioned, why a DT so soon after been down for 20 hours? |
Soul Tein
Black Wormholes of Apocrypha TOGETHER WE STAND
1
|
Posted - 2013.06.03 10:50:00 -
[25] - Quote
all the comments that criticize CCP were already deleted from this thread. |
SkyMarshaller
SkyMarshaller Corp
19
|
Posted - 2013.06.03 10:50:00 -
[26] - Quote
Thank you CCP.
Your efforts are appreciated by most players. |
kerradeph
THORN Syndicate Black Legion.
23
|
Posted - 2013.06.03 10:51:00 -
[27] - Quote
I was going to reply to the person saying "you're stupid if you don't have at least 10 days worth of stuff in the que" in the other thread, but it was locked before I could. I ended up losing time because I was asleep when my que passed the 24 hour mark, and by the time I woke up the servers were down, and when they came back up, I was at work. not all of us have 24/7 access to eve, so don't accuse us of being so horribly incompetent.
EDIT: other than that, nice work CCP, hopefully after this the roll out of the expansion goes fairly smoothly so you guys can sleep. |
Blu Mar
Brave Newbies Inc. Brave Collective
0
|
Posted - 2013.06.03 10:52:00 -
[28] - Quote
I guess the DT notice in-game is automated and they are just letting it go down? lol also wtf @ Ezwel anyone else see this lol |
Jade Danger
Deep Core Mining Inc. Caldari State
1
|
Posted - 2013.06.03 10:52:00 -
[29] - Quote
After all the time being down why do we have to suffer the Scheduled DT? |
kerradeph
THORN Syndicate Black Legion.
23
|
Posted - 2013.06.03 10:52:00 -
[30] - Quote
Blu Mar wrote:I guess the DT notice in-game is automated and they are just letting it go down? lol also wtf @ Ezwel anyone else see this lol yes, it most likely is, and they probably just brought it up, so they didn't go through the clean-up that downtime does, meaning it would still need to run anyways.
EDIT: Jade Danger wrote:After all the time being down why do we have to suffer the Scheduled DT? same with this. |
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Ricc Deckard
Endstati0n The Retirement Club
14
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Posted - 2013.06.03 10:53:00 -
[31] - Quote
Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work.
+1 |
Sex Slave Girl
Federal Navy Academy Gallente Federation
11
|
Posted - 2013.06.03 10:53:00 -
[32] - Quote
When you took down the server, without any ingame warning message yesterday, I lost 5 Mining drones. Is it possible to get these back?
Or have they been converted to rogue drones and they will hunt me? |
iskflakes
490
|
Posted - 2013.06.03 10:53:00 -
[33] - Quote
I hope we get some free skillpoints over this. Please answer whenever you wake up :)
- |
Ciba Lexlulu
Stay Frosty.
16
|
Posted - 2013.06.03 10:53:00 -
[34] - Quote
Well, my topic got locked and referred to this thread. I guess I will ask again. Will the Odyssey roll out be still on-schedule? i.e., June 4th? will there be any delay at this point given the state of the server?
Imho, it will be a nightmare to experience another DDOS whilst all the customer is trying to download 1gigabytes (my wild assumption) of patches. |
Gealbhan
241
|
Posted - 2013.06.03 10:54:00 -
[35] - Quote
Honestly, I don't think we need compensation. The downtime was not CCPs fault so why do people feel like CCP owe them something because someone decided to DDoS attack the server?
People need to get over their self-entitlement mentality and just get back in the game. |
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CCP Navigator
C C P C C P Alliance
1864
|
Posted - 2013.06.03 10:54:00 -
[36] - Quote
Aprudena Gist wrote:why would you do daily downtime ~50 minutes after you just go the server up? Several downtime jobs are essential in a 24 hour cycle so downtime would need to happen any time the server would come up before 11:00 UTC.
CCP Navigator -Community Manager |
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kerradeph
THORN Syndicate Black Legion.
23
|
Posted - 2013.06.03 10:54:00 -
[37] - Quote
Sex Slave Girl wrote:When you took down the server, without any ingame warning message yesterday, I lost 5 Mining drones. Is it possible to get these back?
Or have they been converted to rogue drones and they will hunt me? they'll mine your hull out from under you |
Naes Mlahrend
KINGS OF EDEN Sev3rance
92
|
Posted - 2013.06.03 10:55:00 -
[38] - Quote
Ione Hawke wrote:Will this DDoS and related outage influence Odyssey release schedule? Can we still expect it tomorrow?
edit: also props to all engineers working through the night to resolve issues and CCP in general for communicating as they did.
This, also, is the trailer still coming out today?
|
Sexy Cakes
Have A Seat
300
|
Posted - 2013.06.03 10:56:00 -
[39] - Quote
Sooooo what does a hamster do for 20 hours when he can't run on his wheel? Not today spaghetti. |
Fei Long Huang
Abundantia Inc.
5
|
Posted - 2013.06.03 10:57:00 -
[40] - Quote
Thanks CCP. Get a good rest once everything is confirmed resolved.
If there's one in a million chance that the mastermind behind the attack is identified, I'll prefer that information as compensation rather than SP/game time/etc. Someone deserve a hotdrop (virtually/physically) for messing with us. |
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Adaahh Gee
Rock jockeyz
68
|
Posted - 2013.06.03 10:57:00 -
[41] - Quote
Awesome, it seems that New Eden has been frozen, a wreck is still in place from before the attack, as is my alts C3 high sec exit. No more scanning needed for now then! |
Steijn
Quay Industries CAStabouts
321
|
Posted - 2013.06.03 10:58:00 -
[42] - Quote
CCP Navigator wrote:Aprudena Gist wrote:why would you do daily downtime ~50 minutes after you just go the server up? Several downtime jobs are essential in a 24 hour cycle so downtime would need to happen any time the server would come up before 11:00 UTC.
so that means that TQ wont be going down before the normal DT tomorrow for releasing Odyssey? |
Sex Slave Girl
Federal Navy Academy Gallente Federation
12
|
Posted - 2013.06.03 10:58:00 -
[43] - Quote
Also, since my thread was locked, who was it, that shutdown the eve server? I want to know who to place a bounty on. |
Tiven loves Tansien
Science and Trade Institute Caldari State
816
|
Posted - 2013.06.03 10:58:00 -
[44] - Quote
Sexy Cakes wrote:Sooooo what does a hamster do for 20 hours when he can't run on his wheel?
**** a lot |
Domino Artan
GoonWaffe Goonswarm Federation
0
|
Posted - 2013.06.03 10:58:00 -
[45] - Quote
Thanks for the efforts getting us back online. |
shidoc
Magnito Industries
0
|
Posted - 2013.06.03 10:59:00 -
[46] - Quote
all eve players should send ccp a new coffie pot and coffie to say thanks |
UKBigWolf
17
|
Posted - 2013.06.03 11:01:00 -
[47] - Quote
Gealbhan wrote:Honestly, I don't think we need compensation. The downtime was not CCPs fault so why do people feel like CCP owe them something because someone decided to DDoS attack the server? People need to get over their self-entitlement mentality and just get back in the game.
This At most, add the gametime lost onto accounts active just before the DDOS (should catch any accounts that went offline yesterday because of not being able to extend them with the web services being offline) And perhaps give some SP to accounts whose training ended while the servers were offline as well Not compensation but ensuring noone has lost out on much |
killorbekilled TBE
Initiated
227
|
Posted - 2013.06.03 11:01:00 -
[48] - Quote
Aprudena Gist wrote:why would you do daily downtime ~50 minutes after you just go the server up?
Because its business as usual :) |
Katana Seiko
Made in Germany
4
|
Posted - 2013.06.03 11:02:00 -
[49] - Quote
Tiven loves Tansien wrote:Sexy Cakes wrote:Sooooo what does a hamster do for 20 hours when he can't run on his wheel? **** a lot
Make more hamsters.. |
Bizmarhk
Mafia Redux Phobia.
66
|
Posted - 2013.06.03 11:02:00 -
[50] - Quote
As others have mentioned, I commend your team for professionally solving the issue at hand. I appreciate the time that your staff took off from their own days off to work and ensure the security and stability of your infrastructure. |
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NinjaStyle
hirr RAZOR Alliance
11
|
Posted - 2013.06.03 11:02:00 -
[51] - Quote
Can we pleaes get some information if the patch will be delayed or not? some pre-patch plans just got shot to **** due to this unexpected downtime :(
so please put out a message if we're still getting expansion on schedule tomorrow or not! |
jenks jenki
Industrial Guard Conglomerate Industrial Guard
0
|
Posted - 2013.06.03 11:02:00 -
[52] - Quote
Good work to all at ccp, lets hope the update goes well. |
Macaya
Left Ahead Li3 Federation
25
|
Posted - 2013.06.03 11:02:00 -
[53] - Quote
UKBigWolf wrote:Gealbhan wrote:Honestly, I don't think we need compensation. The downtime was not CCPs fault so why do people feel like CCP owe them something because someone decided to DDoS attack the server? People need to get over their self-entitlement mentality and just get back in the game. This At most, add the gametime lost onto accounts active just before the DDOS (should catch any accounts that went offline yesterday because of not being able to extend them with the web services being offline) And perhaps give some SP to accounts whose training ended while the servers were offline as well Not compensation but ensuring noone has lost out on much
2 of my account (not this one) lost time on SP due to the outage...
Something would be nice :)
|
Omar Godsman
Blue Republic RvB - BLUE Republic
1
|
Posted - 2013.06.03 11:03:00 -
[54] - Quote
Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work.
Seconded! |
The Annihilator20
Caldari Provisions Caldari State
0
|
Posted - 2013.06.03 11:04:00 -
[55] - Quote
hey, was the schedualed Maintenance really neccesary? the server hasnt even been up an hour, did CCP not do that while its been down?? thats a bit silly dont you think? |
Rebecha Pucontis
Tribal Liberation Force Minmatar Republic
397
|
Posted - 2013.06.03 11:04:00 -
[56] - Quote
Could I recommend delaying odyssey. This current outage will really mess quite a few people up with regards to the new SP changes incoming with the odyssey expansion. I don't think people would mind waiting another day or two until everything has settled down.
Also great work CCP, thanks for all the effort in trying to get this fixed. |
Ronix Aideron
Shockwave Innovations Surely You're Joking
98
|
Posted - 2013.06.03 11:05:00 -
[57] - Quote
Being in technology in real life I just need to say good work under the circumstances (the issue could have been worse and/or handled badly).
This will be a long week for you guys with Odyssey launching and I know that you guys will do great. http://eveboard.com/pilot/Ronix_Aideron |
Xpecial One
LeatherPants
2
|
Posted - 2013.06.03 11:05:00 -
[58] - Quote
we need to be patient and let ccp do their job. Downtime is crucial for us (players). Lose 12h sp is not the end of the world. I am working right now and I'll be at home at the end of the day. So i will lose 12hours SP, but no worry, is not ccp fault.
Thank you CCP for your effort and +1 for Anti-Cyberterrorism CCP Team! |
xxwaynoxx
Nerkcorp
8
|
Posted - 2013.06.03 11:06:00 -
[59] - Quote
Jade Danger wrote:After all the time being down why do we have to suffer the Scheduled DT?
Can we give extra kudos to all the tanty pants who seem to think that because they pay for something, nothing goes waornggg
wrooaung
*click*
wrong.
They should pay for a subscription to their lives, since it appears that it's only the stuff they pay for that isn't what they want and goes wrong and it's everyone else's fault..
*cheesy grin* and beers for the ccp techs! |
Sugar Von MurdererTits
D'reg The Methodical Alliance
57
|
Posted - 2013.06.03 11:06:00 -
[60] - Quote
Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work.
Yes what he said. ^^ |
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Erly Jaister
Brutor Tribe Minmatar Republic
0
|
Posted - 2013.06.03 11:06:00 -
[61] - Quote
Thanks to all at CCP for your efforts over the weekend |
Angelus Ryan
Ama Nesciri.
34
|
Posted - 2013.06.03 11:07:00 -
[62] - Quote
Good job, CCP. Get some sleep! Drive home safely...you guys must be tired as hell. |
Absolon Echerie
Concordiat Spaceship Samurai
13
|
Posted - 2013.06.03 11:07:00 -
[63] - Quote
Time for CCP to get some sleep, even though that may be hard after an epic ammount of coffee
thanks for fixing it, and keeping the userdata secure |
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Chribba
Otherworld Enterprises Otherworld Empire
8484
|
Posted - 2013.06.03 11:07:00 -
[64] - Quote
Was eve offline?
|
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Serret Nevets
Annoyance. Primal Force
3
|
Posted - 2013.06.03 11:08:00 -
[65] - Quote
Totally get it guys, Not your fault and ya'll did what needed to be done.
The community appreciates the updates and being informed.
As for compensation, keeps the skill points and add a day or two onto my subscription please. 50k skill points to an 7 year old character doesn't do anything.
Thanks again! |
Crellion
Parental Control Raiden.
38
|
Posted - 2013.06.03 11:08:00 -
[66] - Quote
Rebecha Pucontis wrote:Could I recommend delaying odyssey. This current outage will really mess quite a few people up with regards to the new SP changes incoming with the odyssey expansion. I don't think people would mind waiting another day or two until everything has settled down.
Also great work CCP, thanks for all the effort in trying to get this fixed.
(EDIT) Also would give you guys a break before the next major server disaster. ;)
this
|
Amber Kurvora
Turalyon Plus
4
|
Posted - 2013.06.03 11:08:00 -
[67] - Quote
As much as some idiots are all "It's about me! Damn it, Eve is all about my needs, Waaaaaah!", I'd like to think most people had enough common sense to realise it wasn't CCPs fault. Thanks for getting things back on track, CCP. Who ever your engineers are, they deserve some decent coffee and doughnuts. |
Yummy Yummy Yummy
Enslave. Insane Asylum
45
|
Posted - 2013.06.03 11:08:00 -
[68] - Quote
Chribba wrote:Was eve offline?
like you wouldn't know you veld ***** |
Crellion
Parental Control Raiden.
38
|
Posted - 2013.06.03 11:08:00 -
[69] - Quote
Chribba wrote:Was eve offline?
Yeah since 5 minutes ago. Usual dt. |
Nexeroff Severasse
Nephilim Children of the Fallen
14
|
Posted - 2013.06.03 11:08:00 -
[70] - Quote
ITTigerClawIK wrote:a valid question was raised but topic was locked and linked to an already locked topic to continue discussion but ill ask here, is the new launcher more susceptible to DDoS attacks?
It's not the launcher that is susceptible to DDoS attacks. Any server, anywhere in the world connected to the internet, can be attacked via a distributed denial of service attack (DDoS).
Simply stated, a DDoS attack is performed by using several computer systems and/or networks, many times of people who do not realize their computer system has been infected by a virus, hijacked and used for the nefarious purposes of the people perpetrating the attack. Imagine if you can, thousands of computers making connection requests all at the same time, relentlessly, over and over, every second, every minute, every hour until it is subjugated.
It's like a 10 lane freeway and all the sudden, every second, 10,000 cars are all trying to get on the freeway all at the same time and not willing to form into lines.
DDoS attacks cause unimaginable choke points on the ports to the point where they no longer can perform their function.
If a DoS attack is performed and originating from one IP address, the solution is simple, block that IP and consider the problem solved until the attacker changes the IP address. In the case of DDoS attacks, distributed being the key functioning word, the attacks come from hundreds, or even thousands upon thousands of IP addresses, all at the same time. Try to deny each of those addresses, and if they are spoofed, it's even more incredibly difficult. Try to deny by mac address and it very well could be that was spoofed too.
Major banking institutions, governments, huge corporations have all been victims of DDoS attacks. Considering how insidious these attacks are, and the near impossibility to prevent them, it's fairly amazing that CCP has been able to do what they have done, on a weekend, and in such short time.
If you do not know what a DDoS attack is you might want to read up, it happens to many sites on a fairly regular basis, and is only becoming more prolific. DDoS attacks have most likely already affected you in some way, and you may not even have realized it.
If you focus your anger and frustration at CCP, you are doing exactly what the people who instigated the DDoS attack hoped you would do. You are being manipulated by the very people who caused the problem to begin with. They hope you demand answers, accuse and point fingers at CCP, they want you to believe it's their fault and that you should be angry at CCP for your loss of game time.
Instead of being sheeple, it might serve everyone better if they simply educated themselves as to what exactly has transpired, and then perhaps you will stop attacking CCP for working so hard to bring their service back online for all of us to enjoy. |
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Haidi Klum
Science and Trade Institute Caldari State
5
|
Posted - 2013.06.03 11:08:00 -
[71] - Quote
shidoc wrote:all eve players should send ccp a new coffie pot and coffie to say thanks
The $200,000 paid by the users community for not playing yesterday should cover that.
|
Steijn
Quay Industries CAStabouts
321
|
Posted - 2013.06.03 11:08:00 -
[72] - Quote
The Annihilator20 wrote:hey, was the schedualed Maintenance really neccesary? the server hasnt even been up an hour, did CCP not do that while its been down?? thats a bit silly dont you think?
Seems TQ can only be up in 24 hour blocks without maintenance been done on it. Therefore I would suspect that Odyssey wont be released before DT tomorrow or it negates CCPs explanation of why they are currently running the maintenance DT. |
Scilina
15 Minute Outliers Novus Dominatum
0
|
Posted - 2013.06.03 11:09:00 -
[73] - Quote
Jade Danger wrote:After all the time being down why do we have to suffer the Scheduled DT?
You have to remember that daily DT is a part of the eve game, stations in null is affected by the DT, new Signatures all over the eve universe, astroid belts etc. So i guess that's why it should occour as planned :) |
F1nNsCh3r
Method of Destruction German Freakshow
1
|
Posted - 2013.06.03 11:09:00 -
[74] - Quote
have enough sp, i want iskis!:s |
Destination SkillQueue
Are We There Yet
5113
|
Posted - 2013.06.03 11:09:00 -
[75] - Quote
This incident has forced me to spend hours outdoors and on a beach, while being intimate with a non-male human, so I'd like to know how does CCP plan to compensate me for this?
|
SN50049177 1
DisturbedGamers. Tribal Band
0
|
Posted - 2013.06.03 11:10:00 -
[76] - Quote
Implying Implications wrote:Thank you for letting me log in to update my skill queue. ^^ |
Amber Kurvora
Turalyon Plus
4
|
Posted - 2013.06.03 11:10:00 -
[77] - Quote
Tiven loves Tansien wrote:Sexy Cakes wrote:Sooooo what does a hamster do for 20 hours when he can't run on his wheel? **** a lot
So that's how new servers are made... o.O |
Haidi Klum
Science and Trade Institute Caldari State
5
|
Posted - 2013.06.03 11:10:00 -
[78] - Quote
Destination SkillQueue wrote:This incident has forced me to spend hours outdoors and on a beach, while being intimate with a non-male human, so I'd like to know how does CCP plan to compensate me for this?
depends - are you male on female ? |
Igore Uranus
The Scope Gallente Federation
0
|
Posted - 2013.06.03 11:11:00 -
[79] - Quote
This daily downtime is the cronjob from yesterday ... |
SN50049177 1
DisturbedGamers. Tribal Band
0
|
Posted - 2013.06.03 11:11:00 -
[80] - Quote
Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work.
Not your fault pps.. Thanx for fixing it!!! |
|
Shocker Stalin
University of Caille Gallente Federation
0
|
Posted - 2013.06.03 11:11:00 -
[81] - Quote
Implying Implications wrote:Thank you for letting me log in to update my skill queue.
Agreed! I put almost 5 days worth up
|
burr right
Floccinaucinihilipilificates
2
|
Posted - 2013.06.03 11:12:00 -
[82] - Quote
Daily down time could have been aborted...I used to run Major BBS...There's an option for that... |
ISquishWorms
213
|
Posted - 2013.06.03 11:12:00 -
[83] - Quote
Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work.
The truth ^ thank you CCP. . |
marVLs
167
|
Posted - 2013.06.03 11:13:00 -
[84] - Quote
GJ CCP, im glad that everything is ok now |
Micha Diavolo
University of Caille Gallente Federation
0
|
Posted - 2013.06.03 11:13:00 -
[85] - Quote
Amber Kurvora wrote:As much as some idiots are all "It's about me! Damn it, Eve is all about my needs, Waaaaaah!", I'd like to think most people had enough common sense to realize it wasn't CCPs fault. Thanks for getting things back on track, CCP. Who ever your engineers are, they deserve some decent coffee and doughnuts.
if i could i would hot drop them a few gallons of high octane coffee or just some old fashioned jolt cola for a DDoS attack this was a pretty quick return to service, some sites take a week or longer, so 30ish hours with a little play time in between isn't bad |
Supra Addict
Vetus Inmortales Insidious Empire
0
|
Posted - 2013.06.03 11:14:00 -
[86] - Quote
Rhnra Pahineh wrote:ITTigerClawIK wrote:a valid question was raised but topic was locked and linked to an already locked topic to continue discussion but ill ask here, is the new launcher more susceptible to DDoS attacks? That makes no sense at all. DDoS means Distributed Denial of Service. Basically you focus a lot of requests at a service, enough to make it panic and unable to answer thus preventing people to access said service (here the game). The launcher is a simple launcher, you can't 'attack' it.
the launcher loads several webpages.. The news, the login.. they are all webpages, if you atack the IP in wich they reside, they launches stops working. AT least eh launcher is very well done and doesn't crash while unable to acess the websites like other games.. (NEverwinter to mention one..) |
Xearal
Black Thorne Corporation Black Thorne Alliance
578
|
Posted - 2013.06.03 11:14:00 -
[87] - Quote
I pledge a 20B ISK bounty on the people who ddi this... and use a spoon..
|
GforceKuka
Piken Square
0
|
Posted - 2013.06.03 11:14:00 -
[88] - Quote
Thank you CCP for the hard work!
Btw: Why didn't release the expansion today via extended downtime? +Some hours wouldn't matter and we could have saved some DT from tomorrow : / |
Demoneta Adama
The Scope Gallente Federation
0
|
Posted - 2013.06.03 11:16:00 -
[89] - Quote
Thanks CCP |
OldWolf69
IR0N. SpaceMonkey's Alliance
44
|
Posted - 2013.06.03 11:16:00 -
[90] - Quote
"What we can now confirm is that a person was able to utilize a vulnerability in one of the back-end services that support the operation of the Tranquility server." This kinda means they also did find the person. And, lol, this was done very EvE-like. Still somehow i doubt there will be hatemail to the author of all this. But for shure there will be bills and citations. Now i just hope one will see how nice is to act Beavis-and-Butthead like, and also feel some consequences. |
|
Crellion
Parental Control Raiden.
38
|
Posted - 2013.06.03 11:16:00 -
[91] - Quote
Micha Diavolo wrote:Amber Kurvora wrote:As much as some idiots are all "It's about me! Damn it, Eve is all about my needs, Waaaaaah!", I'd like to think most people had enough common sense to realize it wasn't CCPs fault. Thanks for getting things back on track, CCP. Who ever your engineers are, they deserve some decent coffee and doughnuts. if i could i would hot drop them a few gallons of high octane coffee or just some old fashioned jolt cola for a DDoS attack this was a pretty quick return to service, some sites take a week or longer, so 30ish hours with a little play time in between isn't bad
I like how you commend them to keep the climate amicable but also stake a slightly exaggerated claim for compensation at the same time. Are you perchance a corporate lawyer?
|
Micha Diavolo
University of Caille Gallente Federation
0
|
Posted - 2013.06.03 11:18:00 -
[92] - Quote
Xearal wrote:I pledge a 20B ISK bounty on the people who ddi this... and use a spoon..
that's been buried in a pit of filth for a month beforehand |
jack redgrave
Atomic Heroes The G0dfathers
0
|
Posted - 2013.06.03 11:18:00 -
[93] - Quote
I would like to congratulate you Guys on your hard work getting the game up and running.
To those who havent had a long skill up well before patchday???? NOOBS!!!
To those crying for free sp when people pulled a hectic shift to fix a GAME on Sunday... Jeez.. Grow up.
Again Thanks for the hard work and for bringing us such a wonderful game all these years.
Now: Come down to South Africa guys! Lots of diehard supporters here and its awesome around November.
Cheers and sleep well.
|
sloany
Assisted Genocide Unprovoked Aggression
3
|
Posted - 2013.06.03 11:19:00 -
[94] - Quote
Nexeroff Severasse wrote:ITTigerClawIK wrote:a valid question was raised but topic was locked and linked to an already locked topic to continue discussion but ill ask here, is the new launcher more susceptible to DDoS attacks? It's not the launcher that is susceptible to DDoS attacks. Any server, anywhere in the world connected to the internet, can be attacked via a distributed denial of service attack (DDoS).
The launcher relies on websites to work and allow you to login. If those websites are unavailable, the launcher can't log you in, hence the launcher is susceptible. If you open the "bin\ExeFile.exe", you can log in no worries.
That is what people were doing yesterday, the launcher wasn't working (for whatever reason) but you could still login using the other method.
BTW thanks CCP for getting it back up and running. |
Crellion
Parental Control Raiden.
38
|
Posted - 2013.06.03 11:20:00 -
[95] - Quote
OldWolf69 wrote:"What we can now confirm is that a person was able to utilize a vulnerability in one of the back-end services that support the operation of the Tranquility server." This kinda means they also did find the person. And, lol, this was done very EvE-like. Still somehow i doubt there will be hatemail to the author of all this. But for shure there will be bills and citations. Now i just hope one will see how nice is to act Beavis-and-Butthead like, and also feel some consequences.
One word: community service.
Spend the next [however long it takes] at least 3 hour per day mining in low sec veldspar only. His ship enter siege to mine and whne you beak it its lootmaggedon. Once broken he is reshipped and respawned at another random belt. Allowed to dock every 20 mins to deposit veld. When she / he reaches 3 billion wallet from this exclusively the pennance is done. Wallet goes to protection of space bunnies.
|
Micha Diavolo
University of Caille Gallente Federation
0
|
Posted - 2013.06.03 11:21:00 -
[96] - Quote
Crellion wrote:Micha Diavolo wrote:Amber Kurvora wrote:As much as some idiots are all "It's about me! Damn it, Eve is all about my needs, Waaaaaah!", I'd like to think most people had enough common sense to realize it wasn't CCPs fault. Thanks for getting things back on track, CCP. Who ever your engineers are, they deserve some decent coffee and doughnuts. if i could i would hot drop them a few gallons of high octane coffee or just some old fashioned jolt cola for a DDoS attack this was a pretty quick return to service, some sites take a week or longer, so 30ish hours with a little play time in between isn't bad I like how you commend them to keep the climate amicable but also stake a slightly exaggerated claim for compensation at the same time. Are you perchance a corporate lawyer? i think you misread her quote, "as much as some idiots are all about" as in not her/him but bashing the crybabies for wanting something |
cybercoder2 Shimaya
Trojan Legion Fidelas Constans
0
|
Posted - 2013.06.03 11:22:00 -
[97] - Quote
this is the story ov the attack ov ccp
ccp home base came underattack yesterday by millions ov ships and titans ,,a messeage was sent out to all pilots to jump bridge and cyno into system and station ,,after ccp formed together the system ,,gates,,where all locked down and jammed ,thanks to the help ov the jovians ,,after a long battle the attacking ships where all blown up ,it was 1 ov the biggest battles seen on eve ,,:) |
Astrid Stjerna
Underking Family
812
|
Posted - 2013.06.03 11:22:00 -
[98] - Quote
GforceKuka wrote:Thank you CCP for the hard work!
Btw: Why didn't release the expansion today via extended downtime? +Some hours wouldn't matter and we could have saved some DT from tomorrow : /
It would add more variables to the problem. In a situation like this, a halfway-competent IT tech will lay out three steps:
1) Shut down affected systems 2) Analyze and repair 3) Test, test, test.
Adding a patch just makes the situation that much more confusing, because now they have to debug the patch as well as maintain system stability and conduct repairs. I can't get rid of my darn signature!-á Oh, wait.... |
Micha Diavolo
University of Caille Gallente Federation
0
|
Posted - 2013.06.03 11:22:00 -
[99] - Quote
and servers up |
god Uchonela
Miner Intimidation
0
|
Posted - 2013.06.03 11:23:00 -
[100] - Quote
I know this is waaaayyyy of topic but does eve and dust have the most female characters that are really guys in the game? |
|
A Friend
Perkone Caldari State
3
|
Posted - 2013.06.03 11:23:00 -
[101] - Quote
I`m Hearing Whaa Whaa whaa and it`s all about me. Well Suck it up big time Y`all. What i think CCP needs to do is Level the playing field for just before they took the server offline that way no-one gains no one Looses. were just the same pilots 22 hours later.
Say it Juan Luc-
Make it So.
|
Rayzilla Zaraki
Tandokuno
49
|
Posted - 2013.06.03 11:23:00 -
[102] - Quote
"Whut teh hell! Sunday is my huge mining day! I usually pull 10 bliyun ISKIES on a sunday in muh Venture with miner 1's. I wants teh compunsayshun!"
/troll
It sucked not being able to get into the game, I probably missed a skill switch or two, but I am truly impressed with the way CCP not only worked to fix the issue but to also keep players in the loop.
HAH! Correction - I have days left to train on two and am going to squeak by on the third with 23 minutes. If nothing blew up, no one would buy your stuff. |
Oxwald
Sky Train Corp.
1
|
Posted - 2013.06.03 11:24:00 -
[103] - Quote
Launcher normal again... Log in successful.... the ship, wallet, assets... everything look normal as the last time I log out....
CONGRATS for CCP team for the job well done
|
Ran Matthewson
Fish Spotters Inc.
0
|
Posted - 2013.06.03 11:27:00 -
[104] - Quote
Thanks for the hard work. Sorry, some jerk ruined your weekend. Feel free to wait a day before releasing Odessey since now my battle cruiser skill won't finish in time ;)
|
Zeus Austin
Back-Water
0
|
Posted - 2013.06.03 11:30:00 -
[105] - Quote
You guys are Rock stars thanks for all the hard work and dedication u put in these past few days... I greatly appreciate the time and effort to give us a great game! Keep up the good work guys and get some much needed sleep |
El-ahrairah
A2A Holdings Ash's to Ash's
0
|
Posted - 2013.06.03 11:32:00 -
[106] - Quote
Ran Matthewson wrote:Thanks for the hard work. Sorry, some jerk ruined your weekend.
this
|
Raven Solaris
The Legion of Spoon Curatores Veritatis Alliance
223
|
Posted - 2013.06.03 11:32:00 -
[107] - Quote
god Uchonela wrote:I know this is waaaayyyy of topic but does eve and dust have the most female characters that are really guys in the game?
Of course.
In fact I remember reading a thread on their forums some time ago that involved some people complaining that the Amarr Heavy suit had no visible boobs on female characters.
It was highly amusing. |
Ollivir Witt
Swift Witt Expeditions
5
|
Posted - 2013.06.03 11:33:00 -
[108] - Quote
Thanks to CCP staff, developers, admins, technical experts and consultants for giving up your weekend to take care of this issue. It can't be said enough how much we as players appreciate your hard work and contributions, especially in a time as stressful as a prelaunch phase for your upcoming expansion.
Myself and others salute you for your hard work for the past 24 hours, and for your upcoming efforts in launching Odyssey. You have our respect and admiration, and you deserve a kick*** vacation.
Thanks again for making space a little safer for your grateful audience.
Ollivir Witt Swift Witt Expeditions |
PhantomMajor
OBC The Kadeshi
13
|
Posted - 2013.06.03 11:34:00 -
[109] - Quote
2 DDOS attacks in 6 months, i guess someone is a little pissed at CCP for not compensating them for their ship loss through the petition system.... before you send the standard excuse "our logs show nothing" you might want to think about the ramifications of sending out a bland corperate response.
for the record i gave up on petitions along time ago as its a total waste of time....
in other news.... thanks for the working the weekend, i had to that myself in the past so i know how rough it can be....
at least World of Tanks doesnt crash yet.... :-)
|
The Kopt
Clann Fian
9
|
Posted - 2013.06.03 11:35:00 -
[110] - Quote
They say he who has most to gain is most likely the one responsible. You (CCP) recently kindly gave out free SP for a minor delay in service. This set a precedent. I would look to those requesting more free SP as having orchestrated this to gain a commodity otherwise impossible to acquire. Time. If you look, those persons of interest are the population of EVE Online. It may also be someone who is trying to frame said persons of interest not from within that group; namely, people who are not the population of EVE Online. I am glad you won our server back in either case. Thank you for bringing the single most corrupt economy in the known universe back to its inmates. PS may I have my free SP for my anonymous tip as to who is responsible please? send to The Kopt anonymously. Also another SP reward for my down-time. Thank You. |
|
Sex Slave Girl
Federal Navy Academy Gallente Federation
12
|
Posted - 2013.06.03 11:38:00 -
[111] - Quote
Well, you can always place the bounty on me |
Qual
Cornexant Research Sleeping Dragons
38
|
Posted - 2013.06.03 11:40:00 -
[112] - Quote
A big thank you to everyone at CCP for your efford and diligence in this matter!
Looking forward to the next extended downltime tomorrow...
|
Shamata
Zebra Corp Gentlemen's Agreement
10
|
Posted - 2013.06.03 11:41:00 -
[113] - Quote
Ione Hawke wrote:Will this DDoS and related outage influence Odyssey release schedule? Can we still expect it tomorrow?
edit: also props to all engineers working through the night to resolve issues and CCP in general for communicating as they did.
Sure hope not :) dont give in to cyberterrorisme .. Also have the day off from work tomorrow to play odessey :) |
Drakolus
Dopehead Industries Igneus Potestas
16
|
Posted - 2013.06.03 11:43:00 -
[114] - Quote
It is with a heavy heart that we mourn the passing of your brave coffee-maker. I think we all desire justice, a fiery righteous justice be done in it's name upon the horrid perpetrators of this vile act. In other words, thanks for doing what you do Ladies and Gentlemen of CCP. Please stay classy and may your next few weekends be extra-joyous to compensate you for this missed "fun-time" |
Jim Electron
EVE University Ivy League
0
|
Posted - 2013.06.03 11:43:00 -
[115] - Quote
Just wanted to add my voice to those thanking CCP on a job well done. |
Adela Talvanen
School of Applied Knowledge Caldari State
51
|
Posted - 2013.06.03 11:44:00 -
[116] - Quote
Just a quick thank you CCP for sorting this mess out in record time.
And next time feed make sure someone feeds the dam hampster's before you lock up for the week end. |
Dan-ielle
Imperial Academy Amarr Empire
1
|
Posted - 2013.06.03 11:44:00 -
[117] - Quote
I echo the sentiments of my fellow players, in expressing my heartfelt thanks to CCP for all their efforts in this matter.
May whomever executed the attack get fully what's coming to them. |
Nexeroff Severasse
Nephilim Children of the Fallen
15
|
Posted - 2013.06.03 11:50:00 -
[118] - Quote
PhantomMajor wrote:2 DDOS attacks in 6 months, i guess someone is a little pissed at CCP for not compensating them for their ship loss through the petition system.... before you send the standard excuse "our logs show nothing" you might want to think about the ramifications of sending out a bland corperate response.
for the record i gave up on petitions along time ago as its a total waste of time....
in other news.... thanks for the working the weekend, i had to that myself in the past so i know how rough it can be....
at least World of Tanks doesnt crash yet.... :-)
I really hope your post isn't suggesting that CCP should somehow bow to the demands of people who claim they lost a ship.
Most likely it was one of the many mentally constipated children who wish they were educated enough to call themselves a hacker, who used someone's botnet and don't even really understand what they were doing, that committed the attack. I think, to be honest, these types of attacks are rather pathetic, although obviously destructive. Now days it doesn't take much because someone has made available a program that can wreak havoc with very little effort.
There are even botnets for sale
I don't understand why people insist on blaming CCP, or suggesting it was something that CCP did to upset someone. Most likely this is exactly what the perpetrators of this DDoS attack did this for, so that you, and all others upset with CCP for not being able to pilot their toon became angry with CCP, or thought that CCP should change their SOP to compensate someone a ship.
This isn't hacking by the way, this is terrorism. Hacking is pulling a prank, or at least that's what it originally meant. For me it meant being able to figure out how to use a computer system during a period of time when there did not exist books on the subject. We gained access to systems then explored and learned about them, we didn't destroy them, or harm them in any way. The children now days who claim to be hackers are no more than terrorists attempting to force other people to conform to their idea of how things should be by committing these electronic forms of terrorist attacks.
Place the blame where it should be placed, and stop trying to reason that this could somehow be CCPs fault, because it isn't. |
Viceran Phaedra
Instar Heavy Industries
46
|
Posted - 2013.06.03 11:50:00 -
[119] - Quote
Thank you, CCP, for putting in the hours to get EVE back up and running as quickly and safely as you could. The community really appreciates your work! __________________ Chief Executive Officer Instar Heavy Industries |
Aurora Nyx
UNITAS.
1
|
Posted - 2013.06.03 11:51:00 -
[120] - Quote
I spent the days re-viewing all the video blogs. Classified Cosmonaut Program rocks....... also CCP Guard please get another video done, even my wife (non-Eve player) giggled through most of them.
Thx for fixing our game.
|
|
Erik Finnegan
Polytechnique Gallenteenne
91
|
Posted - 2013.06.03 11:56:00 -
[121] - Quote
Thanks for handling this with caution and informing the Non-Eden Universe via available channels.
May the wrongdoers be prosecuted ! |
drillerkiller2004
Spontaneous Castigation
0
|
Posted - 2013.06.03 11:59:00 -
[122] - Quote
I very much see CCP as a vendor offering me Software As A Service. Whilst I commend CCP for all of their hard work, and totally appreciate why they disconnect the cluster from the internet during the DDOS; it does **** me off that they haven't put adequate protection in place to stop this from happening.
They take a serious amount of money from us, the least they could do is protect their network from such attacks.
CCP I suggest you look into buying something like Cisco IPS Intrusion Detection System devices, then use a third party such as Qinetic to monitor your network for such attacks. As is you have failed the community a second time. Get your 5h1t sorted out! |
Parris Colidi
Imperial Navy Research
4
|
Posted - 2013.06.03 11:59:00 -
[123] - Quote
As with other players..
Thx CCP for the working overnight/weekend to get this back up.
As an IT professional myself, and having to things like this numerous times, i can feel your pain..
Time for a large number of stiff drinks..
Cheers.. |
Mancipium Delta
Riders of the Maelstrom Interstellar ConVicts
1
|
Posted - 2013.06.03 12:01:00 -
[124] - Quote
Thank you CCP for all your hard work, I know this must have been tasking for you guys. As a character that lost SP as a result of the extended downtime I don't blame CCP I blame the jerks the DDoS'd us, I would personally like to make them pay for what they have done. |
StarRanger
Royal Star Ranger Family
2
|
Posted - 2013.06.03 12:03:00 -
[125] - Quote
Cheers to the men and women that stayed up all the time to resolve the problem, thx for bringing me back my beloved game :) Took time to view 10 years of screenshots, the game still impresses me as much as it did the first time i tried it with beta-testing, lol.
Anyway, thanks for the day-off, also spoken to people outside my house again, been sitting in the sun, watched tv, had a shower, made breakfast, lunch, dinner and breakfast again! Almost felt like a normal person again... almost !
Gÿà playing with spaceships since 2003, serious business! |
Neddy Fox
Sniggerdly Pandemic Legion
26
|
Posted - 2013.06.03 12:04:00 -
[126] - Quote
Great work, thanks for all the overtime / effort put in to make it stable again. And good luck on the Oddessy deployment, if that is still planned for tomorrow. |
Lady Areola Fappington
New Order Logistics CODE.
271
|
Posted - 2013.06.03 12:09:00 -
[127] - Quote
drillerkiller2004 wrote:I very much see CCP as a vendor offering me Software As A Service. Whilst I commend CCP for all of their hard work, and totally appreciate why they disconnect the cluster from the internet during the DDOS; it does **** me off that they haven't put adequate protection in place to stop this from happening.
They take a serious amount of money from us, the least they could do is protect their network from such attacks.
CCP I suggest you look into buying something like Cisco IPS Intrusion Detection System devices, then use a third party such as Qinetic to monitor your network for such attacks. As is you have failed the community a second time. Get your 5h1t sorted out!
All the IDS in the world isn't gonna help when you've got more incoming data than your datacenters link can handle. Don't worry miners, I'm here to help!
|
Nexeroff Severasse
Nephilim Children of the Fallen
17
|
Posted - 2013.06.03 12:10:00 -
[128] - Quote
drillerkiller2004 wrote:I very much see CCP as a vendor offering me Software As A Service. Whilst I commend CCP for all of their hard work, and totally appreciate why they disconnect the cluster from the internet during the DDOS; it does **** me off that they haven't put adequate protection in place to stop this from happening.
They take a serious amount of money from us, the least they could do is protect their network from such attacks.
CCP I suggest you look into buying something like Cisco IPS Intrusion Detection System devices, then use a third party such as Qinetic to monitor your network for such attacks. As is you have failed the community a second time. Get your 5h1t sorted out!
Ignorance!
Trying to secure a server or worse a network is like trying to secure your house. If someone wants to break into your house bad enough, there is not a damned thing you can do to prevent it, at some point driving a truck through the front door negates all attempts to stop an intrusion.
Same thing with computers, servers, and networks.
It's simple for you to suggest what CCP should do to prevent this type of thing, yet you don't even know how they were comprised, nor what type of equipment they use against this type of attack.
Considering how many government networks, financial institutions, major corporations have all suffered from DDoS attacks, it should stand to reason by example that it's near impossible to stop someone from attacking your network or IP address. Gaining access or "hacking" into a network is something utterly different, this was just an attack, but one which could be said choked the connection to the point it caused connection issues.
And if you have not already figured it out for yourself, let me say this yet again. The entire point of the attack was most likely done to cause people like you to point your finger at CCP, in anger, when it was really the fault of whoever attacked the server in the first place. Don't be manipulated by the attacker, why not instead use reason, understand what was done and the most probably reason why, and place blame squarely where it should be placed. |
Kookgek
Bendebeukers
0
|
Posted - 2013.06.03 12:16:00 -
[129] - Quote
Thumbs up CCP! Get some sleep, you guys have some major job to do tomorrow ;) |
UGB14
0
|
Posted - 2013.06.03 12:22:00 -
[130] - Quote
CCP Falcon wrote:As of 10:15 UTC today, Tranquility is back on line after an unexpected overnight downtime. Our engineers have worked overnight to resolve the cause of the downtime, and we are currently monitoring the cluster to ensure that the issues which caused the situation are fully resolved. We apologize for any inconvenience that this extended downtime has caused. You can read more about what caused the problem in a statement from our Chief Operating Officer here.
Great job CCP! Anyone working in IT business can imagine how difficult it has been to fix this issue. Thanks for all the effort the last 2 days! |
|
Amber Kurvora
Turalyon Plus
5
|
Posted - 2013.06.03 12:23:00 -
[131] - Quote
god Uchonela wrote:I know this is waaaayyyy of topic but does eve and dust have the most female characters that are really guys in the game?
I shall give you one of three options:
Because we're all secret wanna be trannies.
The Eve community is secure enough in it's sexuality to pew-pew with boobs, even if they don't have boobs in real life.
We're giant perverts.
Of course it could be all three, a mixture of the three or none of the above. Personally I just have a soft spot for redheads. |
Agent Sean Beretta
Tribal Liberation Force Minmatar Republic
0
|
Posted - 2013.06.03 12:23:00 -
[132] - Quote
Thanks CCP, We really appreciate you for getting back online so quickly. What a nasty attack. Anyways, much love from us, the players. Compensation is nice, but not necessary since this wasn't your fault.
I hope the perps of this attack die in a fire, slowly. |
Neddy Fox
Sniggerdly Pandemic Legion
26
|
Posted - 2013.06.03 12:25:00 -
[133] - Quote
drillerkiller2004 wrote:I very much see CCP as a vendor offering me Software As A Service. Whilst I commend CCP for all of their hard work, and totally appreciate why they disconnect the cluster from the internet during the DDOS; it does **** me off that they haven't put adequate protection in place to stop this from happening.
They take a serious amount of money from us, the least they could do is protect their network from such attacks.
CCP I suggest you look into buying something like Cisco IPS Intrusion Detection System devices, then use a third party such as Qinetic to monitor your network for such attacks. As is you have failed the community a second time. Get your 5h1t sorted out!
LOL. Ignorance is bliss. I too run a Cisco IPS to protect our small network. You think it withstands DoS or DDos? Or do you think they don't know what happened? Before giving advice, get all the information that's needed to give that. And YOU don't have it. |
Adam1337
Pentag Blade Curatores Veritatis Alliance
4
|
Posted - 2013.06.03 12:26:00 -
[134] - Quote
Was interesting, CCP receives a DDoS Attack.
And 90% of the forum threads demand SP.
Ransom?
|
Amber Kurvora
Turalyon Plus
5
|
Posted - 2013.06.03 12:29:00 -
[135] - Quote
Neddy Fox wrote:drillerkiller2004 wrote:I very much see CCP as a vendor offering me Software As A Service. Whilst I commend CCP for all of their hard work, and totally appreciate why they disconnect the cluster from the internet during the DDOS; it does **** me off that they haven't put adequate protection in place to stop this from happening.
They take a serious amount of money from us, the least they could do is protect their network from such attacks.
CCP I suggest you look into buying something like Cisco IPS Intrusion Detection System devices, then use a third party such as Qinetic to monitor your network for such attacks. As is you have failed the community a second time. Get your 5h1t sorted out! Or do you think they don't know what happened?
Well obviously someone performed the dark arts, summoning the lesser gremlins of the interweb.
Little known fact: Lesser internet gremlins often appear as DDoS attacks, but are in fact a subspecies of trollius Hackerus. |
Hazen Koraka
FutureTech Industrial Inc.
178
|
Posted - 2013.06.03 12:30:00 -
[136] - Quote
CCP Falcon wrote:As of 10:15 UTC today, Tranquility is back on line after an unexpected overnight downtime. Our engineers have worked overnight to resolve the cause of the downtime, and we are currently monitoring the cluster to ensure that the issues which caused the situation are fully resolved. We apologize for any inconvenience that this extended downtime has caused. You can read more about what caused the problem in a statement from our Chief Operating Officer here.
I would have like to post to the previously connected thread to this! HALP is on it's way :)
Exploration is Random. Random is Random... or is it?! http://docs.python.org/2/library/random.html |
Alatari Yassavi
Skyfire Enterprises
15
|
Posted - 2013.06.03 12:32:00 -
[137] - Quote
Thank you to all the programmers and coders who I am sure worked tirelessly (sp?) to bring us back online again. I am sure you would have loved to have the day off, except some D-bag decided to be a prick. I hope this does not effect the roll out of oddessy, but if it does i understand. I would be sad but it would be understandable. Congratulations to the team for working so diligently to get all the servers up and running again!! Alatair Yassavi Mining Foreman, Recruiter, Director SKYFIRE ENTERPRISES |
Adaahh Gee
Rock jockeyz
68
|
Posted - 2013.06.03 12:34:00 -
[138] - Quote
Adaahh Gee wrote:Awesome, it seems that New Eden has been frozen, a wreck is still in place from before the attack, as is my alts C3 high sec exit. No more scanning needed for now then!
Hmmmm, how very strange. Frigate Wreck (from ship that died early yesterday) is still there. WH exit is in same place in W-space, but the K-space end has moved. |
baltec1
Bat Country
6761
|
Posted - 2013.06.03 12:35:00 -
[139] - Quote
drillerkiller2004 wrote:I very much see CCP as a vendor offering me Software As A Service. Whilst I commend CCP for all of their hard work, and totally appreciate why they disconnect the cluster from the internet during the DDOS; it does **** me off that they haven't put adequate protection in place to stop this from happening.
They take a serious amount of money from us, the least they could do is protect their network from such attacks.
CCP I suggest you look into buying something like Cisco IPS Intrusion Detection System devices, then use a third party such as Qinetic to monitor your network for such attacks. As is you have failed the community a second time. Get your 5h1t sorted out!
Govenment, Banking and massive industry have just as much luck dealing with this stuff as CCP do. There is very little you can do.
|
Alatari Yassavi
Skyfire Enterprises
16
|
Posted - 2013.06.03 12:35:00 -
[140] - Quote
Amber Kurvora wrote:god Uchonela wrote:I know this is waaaayyyy of topic but does eve and dust have the most female characters that are really guys in the game? I shall give you one of three options: Because we're all secret wanna be trannies. The Eve community is secure enough in it's sexuality to pew-pew with boobs, even if they don't have boobs in real life. We're giant perverts. Of course it could be all three, a mixture of the three or none of the above. Personally I just have a soft spot for redheads.
In my case I figure if i am going to look at a toon all the time, in the corner, it should be a she and she should be hott. Alatair Yassavi Mining Foreman, Recruiter, Director SKYFIRE ENTERPRISES |
|
Moretic
Federal Navy Academy Gallente Federation
3
|
Posted - 2013.06.03 12:37:00 -
[141] - Quote
I hope to see a fairly good reimbursement.
Dont get me wrong, yes I dont like ppl doing these ddos attacks but when it comes right down to it, ccp is a very public creature and should expect these things( have plans for it ) That said, we ( the players ) cant do much more then trust their word that it actually was a ddos attack...
Last time we got 50k SP for what seemed like a minor thing, this time around it was rather massive so I expect to see the reimbursement go up too.
news post
and for the love of EVE... stop using SOON!!! |
Nexeroff Severasse
Nephilim Children of the Fallen
19
|
Posted - 2013.06.03 12:41:00 -
[142] - Quote
Moretic wrote:I hope to see a fairly good reimbursement. Dont get me wrong, yes I dont like ppl doing these ddos attacks but when it comes right down to it, ccp is a very public creature and should expect these things( have plans for it ) That said, we ( the players ) cant do much more then trust their word that it actually was a ddos attack... Last time we got 50k SP for what seemed like a minor thing, this time around it was rather massive so I expect to see the reimbursement go up too. news postand for the love of EVE... stop using SOON!!!
So they get a DDoS attack, the devs have to work through the weekend on top of getting ready for a new release tomorrow, and you are worrying about some kind of perceived right to some sort of compensation?
I mean this in the most sarcastic and humor filled way I possibly can, some people are walking around with too many teeth in their mouth, and someone should take care of it for them. |
Amber Kurvora
Turalyon Plus
6
|
Posted - 2013.06.03 12:41:00 -
[143] - Quote
Moretic wrote:I hope to see a fairly good reimbursement. Dont get me wrong, yes I dont like ppl doing these ddos attacks but when it comes right down to it, ccp is a very public creature and should expect these things( have plans for it ) That said, we ( the players ) cant do much more then trust their word that it actually was a ddos attack... Last time we got 50k SP for what seemed like a minor thing, this time around it was rather massive so I expect to see the reimbursement go up too. news postand for the love of EVE... stop using SOON!!!
If they don 't and you rage quit, can I haz you stuffs? |
Golden Gnu
EVE University Ivy League
92
|
Posted - 2013.06.03 12:42:00 -
[144] - Quote
I would be very happy if we got no more than 100 (one hundred) skill point in reimbursement - that would create the best kind of eve drama IMHO... Also, thank you for your hard work getting everything back up and running! :) Download is the meaning of life, upload is the meaning of intelligent life http://eve.nikr.net - home of jEveAssets |
ARCHON79
High Voltage Industries Ash Alliance
3
|
Posted - 2013.06.03 12:43:00 -
[145] - Quote
Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work.
+1
|
Capt Tenguru10
Nintendo Power Against ALL Authorities
18
|
Posted - 2013.06.03 12:46:00 -
[146] - Quote
There will be compensation for this 100%. We lost game time and in some cases sp from not have a que filled. Also some players might have lost ships. All of these issues are not the fault of the player. And while not CCP fault per se, we were not giving any warning about emergency shut down or given any chances to fill que or dock ships, so with that said you can bet on getting 100 k sp |
Mhax Arthie
87
|
Posted - 2013.06.03 12:48:00 -
[147] - Quote
All I can say is .. this is the most awesome community evah. Also, the Razor alliance announcement on FB during the downtime was epic. Epic game with an epic community, nuff said. |
Silverback Zylo
Miners and Runners
0
|
Posted - 2013.06.03 12:51:00 -
[148] - Quote
Well done CCP, it's a pleasure to see that you let us know wht was going on. It wasn't every 5 minutes but you had teh decency to say this is broken and will take hours yet. There is nothing worse than silence.
To all the whiners, it was a good day yesterday. When did you last top up you vitamin D, Jita's sun doesn't provide UV light through a Station's Hull. |
Alatari Yassavi
Skyfire Enterprises
16
|
Posted - 2013.06.03 12:52:00 -
[149] - Quote
I see soo many people b*tching about being compensated.... for 24ish hours of downtime... really? really? So based on the fact that this was in no way CCP's fault, plus that fact that they worked very hard to bring everything up online as soon as they safely could you are bitching because you might of had to go outside for a day... get your priorities stright. people worked on this for a day straight so you could play the game. If a bank is down for a day (website, atm) do they compensate you? If a store is closed due to power outtage do they comp you? Alatair Yassavi Mining Foreman, Recruiter, Director SKYFIRE ENTERPRISES |
Gilliet
NorCorp Security Here Be Dragons
2
|
Posted - 2013.06.03 12:57:00 -
[150] - Quote
"Phobos Eversor wrote: Quote: We apologize for any inconvenience that this extended downtime has caused.
You... you what?
You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us.
You don't need to apologize to us; You need a nap, a raise, and a new coffee pot.
Thanks for the hard work.
+1"
+ one more.
And CCP, keep upp the gode woork, becose you guys are making a hekk off a realy gode game.
And fore you thats think you'r funny doing this atack, psst your not....
|
|
Xaveus Young
Ashrum Syndicate
0
|
Posted - 2013.06.03 12:59:00 -
[151] - Quote
I have played many games in my 15 years of gaming and I gotta say - CCP you guys are outstanding.
"All Men Shall Pay In Full" |
Devlin Shardo
SQUIDS.
6
|
Posted - 2013.06.03 13:00:00 -
[152] - Quote
Gilliet wrote:"Phobos Eversor wrote: Quote: We apologize for any inconvenience that this extended downtime has caused.
You... you what?
You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us.
You don't need to apologize to us; You need a nap, a raise, and a new coffee pot.
Thanks for the hard work.
+1"
+ one more.
And CCP, keep upp the gode woork, becose you guys are making a hekk off a realy gode game.
And fore you thats think you'r funny doing this atack, psst your not....
Yaay, CCP don't get enough credit for there work.
I will say this until i get banned from the forum.
GREAT JOB CCP. Big thanks, Get some rest, take a day or a week off and get some sleep.
|
NEONOVUS
Saablast Followers
440
|
Posted - 2013.06.03 13:01:00 -
[153] - Quote
Could you kindly give us the email address of those responsible, or invite them to eve. That way we all get a shot on killing them in a safe normal fashion. And maybe just maybe they will kill us.
Nah they would be able to kill most of us. |
Arm Smith
Xeon Labs Nuclear Confusion
0
|
Posted - 2013.06.03 13:02:00 -
[154] - Quote
Alatari Yassavi wrote:I see soo many people b*tching about being compensated.... for 24ish hours of downtime... really? really? So based on the fact that this was in no way CCP's fault, plus that fact that they worked very hard to bring everything up online as soon as they safely could you are bitching because you might of had to go outside for a day... get your priorities stright. people worked on this for a day straight so you could play the game. If a bank is down for a day (website, atm) do they compensate you? If a store is closed due to power outtage do they comp you?
2 problems with that.
1- Your subs pay for your game time, so ccp are failing to give the service they are being paid to provide. Possibly a case for refund or game time to cover it, but personaly i think thats going OTT and a gesture of good will is enough. Yes when companies fail to provide the service they are charging you for they offer a partial refund or some sort of compensation, been there several times with virgin when there network has issues.
2- My toon ran out of skill training while it was under attack so i couldn't log in as i planned too, so im at work now, unable to get online to set a skill going, so i'm goign to effectivly loose 24 horus fo training time. Not huge amounts in the grand scheme, but im still down on what i should be.
I do agree there's alot of people out for free stuff, but for me as long as i can get the SP i've missed out on allocated as free xp I wont be too bothered. |
Khardia Melanchton
Evoke. Ev0ke
0
|
Posted - 2013.06.03 13:04:00 -
[155] - Quote
Dealing with a DDOS attack is a big issue.
Thank you, CCP, you did a great job. Thanks for the people behind the scenes working a very long day, fixing things and enable us to play Eve. I have the highest respect of you guys.
Hopefully, you guys were able to collect data which helps getting a hand on the attacker(s).
Anway, great job! K. |
Moretic
Federal Navy Academy Gallente Federation
3
|
Posted - 2013.06.03 13:09:00 -
[156] - Quote
Alatari Yassavi wrote:I see soo many people b*tching about being compensated.... for 24ish hours of downtime... really? really? So based on the fact that this was in no way CCP's fault, plus that fact that they worked very hard to bring everything up online as soon as they safely could you are bitching because you might of had to go outside for a day... get your priorities stright. people worked on this for a day straight so you could play the game. If a bank is down for a day (website, atm) do they compensate you? If a store is closed due to power outtage do they comp you?
how do you know it wasnt their fauilt? They say it wasnt their fault but thats what they say, it can just as well been a ccp worker who lost his/her brain. in the end we are paying for a service, which was not accessible. |
SN50049177 1
DisturbedGamers. Tribal Band
0
|
Posted - 2013.06.03 13:11:00 -
[157] - Quote
Arm Smith wrote:Alatari Yassavi wrote:I see soo many people b*tching about being compensated.... for 24ish hours of downtime... really? really? So based on the fact that this was in no way CCP's fault, plus that fact that they worked very hard to bring everything up online as soon as they safely could you are bitching because you might of had to go outside for a day... get your priorities stright. people worked on this for a day straight so you could play the game. If a bank is down for a day (website, atm) do they compensate you? If a store is closed due to power outtage do they comp you? 2 problems with that. 1- Your subs pay for your game time, so ccp are failing to give the service they are being paid to provide. Possibly a case for refund or game time to cover it, but personaly i think thats going OTT and a gesture of good will is enough. Yes when companies fail to provide the service they are charging you for they offer a partial refund or some sort of compensation, been there several times with virgin when there network has issues. 2- My toon ran out of skill training while it was under attack so i couldn't log in as i planned too, so im at work now, unable to get online to set a skill going, so i'm goign to effectivly loose 24 horus fo training time. Not huge amounts in the grand scheme, but im still down on what i should be. I do agree there's alot of people out for free stuff, but for me as long as i can get the SP i've missed out on allocated as free xp I wont be too bothered.
I agree.. I'm not asking for the world, just to be compensated so I might still get my skilltraining in before the skillchanges would be nice, and wouldn't cost CCP anything... |
seth Hendar
I love you miners
62
|
Posted - 2013.06.03 13:12:00 -
[158] - Quote
Gilliet wrote:"Phobos Eversor wrote: Quote: We apologize for any inconvenience that this extended downtime has caused.
You... you what?
You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us.
You don't need to apologize to us; You need a nap, a raise, and a new coffee pot.
Thanks for the hard work.
+1"
+ one more.
And CCP, keep upp the gode woork, becose you guys are making a hekk off a realy gode game.
And fore you thats think you'r funny doing this atack, psst your not....
this all
good job guys, i rather "loose" 1 day of playing and be sure the game remain secure, as all our datas (login / payement info and stuff)
all props to CCP team for what they've done (and they are still doing) regarding that, plus this coffee pot deserves a medal, too. |
Alatari Yassavi
Skyfire Enterprises
17
|
Posted - 2013.06.03 13:14:00 -
[159] - Quote
Arm Smith wrote:Alatari Yassavi wrote:I see soo many people b*tching about being compensated.... for 24ish hours of downtime... really? really? So based on the fact that this was in no way CCP's fault, plus that fact that they worked very hard to bring everything up online as soon as they safely could you are bitching because you might of had to go outside for a day... get your priorities stright. people worked on this for a day straight so you could play the game. If a bank is down for a day (website, atm) do they compensate you? If a store is closed due to power outtage do they comp you? 2 problems with that. 1- Your subs pay for your game time, so ccp are failing to give the service they are being paid to provide. Possibly a case for refund or game time to cover it, but personaly i think thats going OTT and a gesture of good will is enough. Yes when companies fail to provide the service they are charging you for they offer a partial refund or some sort of compensation, been there several times with virgin when there network has issues. 2- My toon ran out of skill training while it was under attack so i couldn't log in as i planned too, so im at work now, unable to get online to set a skill going, so i'm goign to effectivly loose 24 horus fo training time. Not huge amounts in the grand scheme, but im still down on what i should be. I do agree there's alot of people out for free stuff, but for me as long as i can get the SP i've missed out on allocated as free xp I wont be too bothered.
I have a pay account and have for a while. As with anything (especially online) their is some inherent risk to down time. All i am saying is that a lot of the time **** just happens. I guess i am just tired of hearing about people demanding free hand outs. instead of looking at it from the POV of well **** i cant play a game for a day... Quit your bitching and fly! |
Ranzabar
Aliastra Gallente Federation
69
|
Posted - 2013.06.03 13:14:00 -
[160] - Quote
I don't always have downtime, but when I do, I call CCP engineers. Stay thirsty my friend. Abide |
|
Wookie Arnette
EVE University Ivy League
0
|
Posted - 2013.06.03 13:15:00 -
[161] - Quote
Quote:While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.
It's in the EULA and that's the bottom line guys.
But having come to Eve from other MMO's that care little to none about the community past getting their 15 a month it's refreshing to see a well tended game like this. Even before CCP released the statement that they would look into what kind of compensation players would be getting for this, I knew they would provide a good will gesture because of my limited experience with the new launcher roll out.
Trust me, this is a decent company that actually seem to care about the community, there are way worse ones out there that could be running the show, and the size, longevity and quality of the player base is testament to that.
0.02
|
seth Hendar
I love you miners
63
|
Posted - 2013.06.03 13:18:00 -
[162] - Quote
Capt Tenguru10 wrote:There will be compensation for this 100%. We lost game time and in some cases sp from not have a que filled. Also some players might have lost ships. All of these issues are not the fault of the player. And while not CCP fault per se, we were not giving any warning about emergency shut down or given any chances to fill que or dock ships, so with that said you can bet on getting 100 k sp don't worry, ship lost due to this will probably get replaced by ccp, just petition it, and allow them time to handle this, cause they will have many many of those to handle, and no doubt they will.
regarding compensation, i don't think it being required, but knowing CCP, they will probably do something anyway, so stop bitching at em, let em have some rest for now, they deserve it.
i don't hesitate to yell at em when it is, imao, deserved (bugs and stuff), but here, there is NO REASON at all to show anything but support at their efforts handling this |
THC Trader
Caldari Provisions Caldari State
13
|
Posted - 2013.06.03 13:19:00 -
[163] - Quote
Aprudena Gist wrote:why would you do daily downtime ~50 minutes after you just go the server up?
Because daily downtime is used to update the servers. Given that they had to work out other issues, they most likely didn't update the servers before daily dt. On top of that they probably brought them up an hour before downtime to make sure everything was ok, so they could fix any issues that arose during normal downtime. |
Sassi Levan
Caldari Provisions Caldari State
1
|
Posted - 2013.06.03 13:19:00 -
[164] - Quote
Would be nice to get 24 hrs reimbursed, but nothing else is required really. They didn't DDOS themselves. So thank you CCP for fixing this as fast as you can, I am sure you did your best. Hope that I can play tonight and I am ready for tomorrow. I wish everyone a solid roll-out of Odyssey. |
Lady Areola Fappington
New Order Logistics CODE.
274
|
Posted - 2013.06.03 13:20:00 -
[165] - Quote
CCP, I appreciate your hard work and concern for data security during the DDoS, and I'm happy you took the time required to make things right. Working during the weekend sucks.
I'm one of the many who did lose training time during the outage. I neither expect, nor demand any sort of reimbursement or compensation, since I know what happened is fully out of your control. I'll take full responsibility for my queue running out.
On that note, should you decide to offer any sort of "compensation" for the downtime, I'll accept it in spirit of a gift, with many thanks and more appreciation.
Good luck on the upcoming Odyssey roll-out, and I hope you guys get to take a well-deserved vacation after things have settled out. Don't worry miners, I'm here to help!
|
Kaiden krios
Pator Tech School Minmatar Republic
1
|
Posted - 2013.06.03 13:20:00 -
[166] - Quote
When I saw instability in the game on sunday the first thing I did was put a skill that takes a few days, predicting that something else could happen. Actually did not expect the problem to be solved as fast knowing it is a ddos.
So there was only one problem, my dear Vindicator spent the night in the street and was a bit cold, she's a bit upset
Thanks CCP for your hard work |
SN50049177 1
DisturbedGamers. Tribal Band
0
|
Posted - 2013.06.03 13:22:00 -
[167] - Quote
Also... Been playing Eve for a while now... And it's actually pretty stable and reliable most of the time (not including patches, but then again some hickups are to be expected if you change a lot of code), more so then other MMO's I've played. This is actually the first really long unexpected downtime I've experienced with Eve so far (not counting patch problems) |
Nerath Naaris
Pink Winged Unicorns for Peace Love and Anarchy
459
|
Posted - 2013.06.03 13:23:00 -
[168] - Quote
Sassi Levan wrote:They didn't DDOS themselves.
Well....
Forum-unbanned since 2011.10.20. |
Equinox Starborn
Red Federation RvB - RED Federation
0
|
Posted - 2013.06.03 13:24:00 -
[169] - Quote
I am having a REAL big problem with DC's today.
I logg in, after about 5 seconds i loose Connection again.
Anyone else have this issues?
/eq |
baltec1
Bat Country
6762
|
Posted - 2013.06.03 13:24:00 -
[170] - Quote
Moretic wrote:
how do you know it wasnt their fauilt? They say it wasnt their fault but thats what they say, it can just as well been a ccp worker who lost his/her brain. in the end we are paying for a service, which was not accessible.
Why would they ddos themselves?
You self entitalment types need to just go away, CCP pulled an all nighter dredging through the entire game line by line on a weekend.
The only gift I want is the name of whoever did this. CCP dont owe us anything. |
|
Decimus Barca
Synthetic Solution Synthetic Systems
1
|
Posted - 2013.06.03 13:26:00 -
[171] - Quote
Well I am a new player to Eve.
I have played a few MMOs in my time but i have to say. I have NEVER seen a company handle something like this the way you guys did. You not only gave up your weekend and busted your behinds all night to get it back up and running you did something that until now i have not seen a company have the balls to do.
Despite the trolling and QQing to just open it back up you told them NO. Alot of companys would have just given in to the crazy feedback and put out an unsafe or over all bad product. But you did the right thing despite the fact some of your players would be butt hurt you waited until it was safe for all of us.
This to me is a huge reason to continue to play your game...
I guess this is just a long drawn out thank you!
Great work guys! |
Popsikle
Hard Knocks Inc.
7
|
Posted - 2013.06.03 13:27:00 -
[172] - Quote
Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work.
While I do appreciate CCP and normally support them (fanboi) this situation was completely avoidable. They took all of the servers down because there was a patchable exploit in their infrastructure. The keyword in that last sentence is patchable. We (collectively) pay them lots of money, and this sort of flaw in the platform should have been identified before its too late. Yes, I know some exploits are 0-day and such, but since they patched it it had to be an exploit that was on someones radar. Suggesting someone gets a raise because of this is the opposite of what should happen tbh. Someone should get a yelling at and possible termination for not being on top of security.
That said they did not stay up for us, they stayed up because its their job. They could not work around the clock to get the servers patched and expect the userbase to keep paying them. Now CCP isn't a giant machine, and I am sure a lot of the people were sympathetic with us because they do also play the game, but even if they weren't i'm sure it was an "ALL HANDS ON DECK" call from above. I know I have been in situations similar where sure, I want to make things available to customers because it sucks for everyone things are down but everyone is working on the problem because that's what they get paid to do.
I really do appreciate the information on why they took everything down instead of the bs line about this being a DDoS attack. That is what agitated me most yesterday was that they were blatantly lying to everyone about what happened. Glad to see they came clean about the issue today!
I do also agree with the decision to shut everything down to figure out what the hell happened and get it fixed in how every long it takes before bringing it back online. That was very responsible of them, and I appreciate them protecting my information ;) |
Omega Tron
19
|
Posted - 2013.06.03 13:29:00 -
[173] - Quote
CCP Falcon wrote:As of 10:15 UTC today, Tranquility is back on line after an unexpected overnight downtime. Our engineers have worked overnight to resolve the cause of the downtime, and we are currently monitoring the cluster to ensure that the issues which caused the situation are fully resolved. We apologize for any inconvenience that this extended downtime has caused. You can read more about what caused the problem in a statement from our Chief Operating Officer here.
Thank you for taking your time and verifying that everything was still intact and safe.
And now that I am back to getting my EVE fix all is good again.
EVE Online is CCP's sand box. -áThe sand is owned by CCP. -áWe just get to pay them a monthly fee to throw the sand at each other. -áGet over your thoughts that you have some influence on what they will add or do for you. |
THC Trader
Caldari Provisions Caldari State
13
|
Posted - 2013.06.03 13:31:00 -
[174] - Quote
baltec1 wrote:Moretic wrote:
how do you know it wasnt their fauilt? They say it wasnt their fault but thats what they say, it can just as well been a ccp worker who lost his/her brain. in the end we are paying for a service, which was not accessible.
Why would they ddos themselves? You self entitalment types need to just go away, CCP pulled an all nighter dredging through the entire game line by line on a weekend. The only gift I want is the name of whoever did this. CCP dont owe us anything. This a million times. I'm the first to call CCP on their bullshit. I think the launcher is a useless piece of garbage that provided a bunch of drawbacks, and broke something that worked perfectly fine before, adding not a single benefit. But this weekend's events were not CCP's fault for one. On top of that, they handled things exceptionally. I heard DDoS, and I was expecting a week of downtime or more, because a DDoS can be VERY hard to mitigate. This is the time to give CCP some well deserved praise, not undeserved hate. |
baltec1
Bat Country
6765
|
Posted - 2013.06.03 13:31:00 -
[175] - Quote
Popsikle wrote:
While I do appreciate CCP and normally support them (fanboi) this situation was completely avoidable. They took all of the servers down because there was a patchable exploit in their infrastructure.
It is impossible to lock all the back doors. Just last week China stole several top secret designs from the US military.
If an organisation with a trillian $ budget cant stop these things from happening then what chance does a small icelandic gaming company have?
Just be glad they fixed it. |
Adam1337
Pentag Blade Curatores Veritatis Alliance
4
|
Posted - 2013.06.03 13:33:00 -
[176] - Quote
Knowing that the update is due to roll out tomorrow, I would like to suggest every player puts in a nice long skill to train...
|
Ace Uoweme
Republic Military School Minmatar Republic
146
|
Posted - 2013.06.03 13:33:00 -
[177] - Quote
SN50049177 1 wrote:I don't want an extra day or anything, just that my carefully planned skilltraining is going to work out as I planned it.
Especially when your toons training queued stopped for hours during/after/inbetween the shutdown, when trying to beat the deadline for June 4th. Was suppose to finish 40 days of training at 1am on the 4th, now it pretty darn close to the server shutdown, and barely enough to insert/train the remaining skill which has to wait for the other skill to finish.
If it wasn't for the expansion deadline it wouldn't be much of a problem. But this forced using up remaps to beat the clock, and the clock stopped even. :( "In a world of universal deceit, telling the truth is a revolutionary act." ~George Orwell
|
THC Trader
Caldari Provisions Caldari State
13
|
Posted - 2013.06.03 13:35:00 -
[178] - Quote
Popsikle wrote:Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work. While I do appreciate CCP and normally support them (fanboi) this situation was completely avoidable. They took all of the servers down because there was a patchable exploit in their infrastructure. The keyword in that last sentence is patchable. We (collectively) pay them lots of money, and this sort of flaw in the platform should have been identified before its too late. Yes, I know some exploits are 0-day and such, but since they patched it it had to be an exploit that was on someones radar. Suggesting someone gets a raise because of this is the opposite of what should happen tbh. Someone should get a yelling at and possible termination for not being on top of security. That said they did not stay up for us, they stayed up because its their job. They could not work around the clock to get the servers patched and expect the userbase to keep paying them. Now CCP isn't a giant machine, and I am sure a lot of the people were sympathetic with us because they do also play the game, but even if they weren't i'm sure it was an "ALL HANDS ON DECK" call from above. I know I have been in situations similar where sure, I want to make things available to customers because it sucks for everyone things are down but everyone is working on the problem because that's what they get paid to do. I really do appreciate the information on why they took everything down instead of the bs line about this being a DDoS attack. That is what agitated me most yesterday was that they were blatantly lying to everyone about what happened. Glad to see they came clean about the issue today! I do also agree with the decision to shut everything down to figure out what the hell happened and get it fixed in how every long it takes before bringing it back online. That was very responsible of them, and I appreciate them protecting my information ;) You're ********. It was definitely a DDoS attack. The attack took advantage of a (until now) unknown vulnerability in their servers. They took the servers down to evaluate the situation, and make sure customer data had not been compromised, while also working on a patch to remove the vulnerability. CCP handled the situation very well, and you're a jackass for claiming otherwise. Go back to WoW with your entitlement attitude. See what happens when your 2000 man WoW server gets DDoSed. Bet it's down for a month. |
Equinox Starborn
Red Federation RvB - RED Federation
0
|
Posted - 2013.06.03 13:36:00 -
[179] - Quote
Is there anyone else that have serious problems with DC's?
I can logg into the launcher. I can enter the game. I can stay in game for 2-5 seconds Before getting "Socket closed".
Anyone else? |
Adam1337
Pentag Blade Curatores Veritatis Alliance
5
|
Posted - 2013.06.03 13:37:00 -
[180] - Quote
baltec1 wrote:Popsikle wrote:
While I do appreciate CCP and normally support them (fanboi) this situation was completely avoidable. They took all of the servers down because there was a patchable exploit in their infrastructure.
It is impossible to lock all the back doors. Just last week China stole several top secret designs from the US military. If an organisation with a trillian $ budget cant stop these things from happening then what chance does a small icelandic gaming company have? Just be glad they fixed it.
With the greatest of respect, CCP team are highly trained competent team of skilled software and hardware engineers, they should stand a better chance at protecting there networks than the poorly trained low skill operatives employed by a government.
|
|
Starden Arnolles
Phoibe Enterprises
11
|
Posted - 2013.06.03 13:38:00 -
[181] - Quote
Karle Tabot wrote:Do not know much about the DDOS, but it seems Eve Online was maliciously targeted. Hopefully that person, or more likely group, will be found and prosecuted. I assume all the offtime was necessary to protect everyone's accounts, etc. So I do not blame CCP. No doubt this has caused it a great deal of extra work and expense, as well as causing many of its customers lost time, isk, skill training, etc.
Although it would be wrong in my opinion to blame CCP, this came at a particularly bad time for its customers. I think doing something to compensate customers is very good PR in a time when it would be particularly appreciated. So I read with appreciation that CCP is indeed planning on that.
I agree with this. There was no fault or blame to CCP, and they no doubt had serious extra work, cost, expense and irritation. I see many posters who fully understand that.
They have no legal obligation as far as I know to do anything. They got it fixed, they apologized (not necessary, but nice), and they posted already they were going to do something to compensate players. I think that a nice touch and a quality move.
Makes the best out of a bad situation all around, and to repeat (for the mentally challenged), even though CCP has no blame, no fault and no legal obligation. |
Alexander Eisenhower
Adventurers
2
|
Posted - 2013.06.03 13:41:00 -
[182] - Quote
I appreciate the fact that CCP is willing to deal with issues absolutely when there is an issue instead of pretending like there is no issue like i have seen on several other game servers in my time. Keep up the good work.
And really guys, whats 24 hrs in the scheme of my training? Not very significant really. |
Popsikle
Hard Knocks Inc.
7
|
Posted - 2013.06.03 13:42:00 -
[183] - Quote
THC Trader wrote:Popsikle wrote:Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work. While I do appreciate CCP and normally support them (fanboi) this situation was completely avoidable. They took all of the servers down because there was a patchable exploit in their infrastructure. The keyword in that last sentence is patchable. We (collectively) pay them lots of money, and this sort of flaw in the platform should have been identified before its too late. Yes, I know some exploits are 0-day and such, but since they patched it it had to be an exploit that was on someones radar. Suggesting someone gets a raise because of this is the opposite of what should happen tbh. Someone should get a yelling at and possible termination for not being on top of security. That said they did not stay up for us, they stayed up because its their job. They could not work around the clock to get the servers patched and expect the userbase to keep paying them. Now CCP isn't a giant machine, and I am sure a lot of the people were sympathetic with us because they do also play the game, but even if they weren't i'm sure it was an "ALL HANDS ON DECK" call from above. I know I have been in situations similar where sure, I want to make things available to customers because it sucks for everyone things are down but everyone is working on the problem because that's what they get paid to do. I really do appreciate the information on why they took everything down instead of the bs line about this being a DDoS attack. That is what agitated me most yesterday was that they were blatantly lying to everyone about what happened. Glad to see they came clean about the issue today! I do also agree with the decision to shut everything down to figure out what the hell happened and get it fixed in how every long it takes before bringing it back online. That was very responsible of them, and I appreciate them protecting my information ;) You're ********. It was definitely a DDoS attack. The attack took advantage of a (until now) unknown vulnerability in their servers. They took the servers down to evaluate the situation, and make sure customer data had not been compromised, while also working on a patch to remove the vulnerability. CCP handled the situation very well, and you're a jackass for claiming otherwise. Go back to WoW with your entitlement attitude. See what happens when your 2000 man WoW server gets DDoSed. Bet it's down for a month.
Sorry, bittervet (here since beta with my 6 accounts) so going back to anything isn't an option. They fact is they patch and exploit in their setup. You set something on the interwebs that's exploitable its going to get exploited. Its not the attackers fault your **** wasn't secured...Why was a back-end service accessible from the internet anyway?
Also, trad the whole post, I think they handled the situation fine, and did what they were supposed to do when an exploit is found, but they did not need to feed us the bullshit line that a DDoS is taking everything out. DDoS's cause latency and fill pipes, sometimes take out services but are generally not crafted attacks, they are generic attacks sent out by drones. This was a crafted attack and they knew that from the start which is why they shut down TQ (which is what any sensible company would have done) and then did not let the attacker know they were on to what was going on, which is a good thing BUT call a spade a spade and drop the word DDoS from their updates. "We are currently undergoing a sustained attack and are investigating it" would have been way more appropriate than what they said. |
SN50049177 1
DisturbedGamers. Tribal Band
0
|
Posted - 2013.06.03 13:43:00 -
[184] - Quote
Ace Uoweme wrote:SN50049177 1 wrote:I don't want an extra day or anything, just that my carefully planned skilltraining is going to work out as I planned it. Especially when your toons training queued stopped for hours during/after/inbetween the shutdown, when trying to beat the deadline for June 4th. Was suppose to finish 40 days of training at 1am on the 4th, now it pretty darn close to the server shutdown, and barely enough to insert/train the remaining skill which has to wait for the other skill to finish. If it wasn't for the expansion deadline it wouldn't be much of a problem. But this forced using up remaps to beat the clock, and the clock stopped even. :(
Yup... |
Lady Areola Fappington
New Order Logistics CODE.
274
|
Posted - 2013.06.03 13:43:00 -
[185] - Quote
Popsikle wrote: I really do appreciate the information on why they took everything down instead of the bs line about this being a DDoS attack. That is what agitated me most yesterday was that they were blatantly lying to everyone about what happened. Glad to see they came clean about the issue today!
Now, I know the last few hours have been stressful, but you MAY have missed the first line in Mr. J+¦nasson's announcement. Allow me to share it.
At 02:05 UTC June 2nd, CCP became aware of a significant and sustained distributed denial-of-service attack (DDoS) against the Tranquility cluster (which houses EVE Online and DUST 514) and web servers.
They got DDoSed. The DDoS took advantage of a vulnerability in some back-end code. It happens, it's unexpected, nothing CCP or anyone else could have done to prevent it.
This has been an excellent reaction on CCP's part. We were informed, service came back up, and you're getting "compensation" for the troubles.
A typical company response to something like this would be "We are currently having an unplanned downtime. We have no ETA on return. Please see EULA section XX:XX where it says we don't promise any service uptime". Following that, a massive forums purge of any questions remotely relating to what is happening. Don't worry miners, I'm here to help!
|
Popsikle
Hard Knocks Inc.
7
|
Posted - 2013.06.03 13:43:00 -
[186] - Quote
Adam1337 wrote:baltec1 wrote:Popsikle wrote:
While I do appreciate CCP and normally support them (fanboi) this situation was completely avoidable. They took all of the servers down because there was a patchable exploit in their infrastructure.
It is impossible to lock all the back doors. Just last week China stole several top secret designs from the US military. If an organisation with a trillian $ budget cant stop these things from happening then what chance does a small icelandic gaming company have? Just be glad they fixed it. With the greatest of respect, CCP team are highly trained competent team of skilled software and hardware engineers, they should stand a better chance at protecting there networks than the poorly trained low skill operatives employed by a government.
lol. you owe me a keyboard... |
Arabelli Tanis
The Scope Gallente Federation
26
|
Posted - 2013.06.03 13:44:00 -
[187] - Quote
EVE is a service. People pay for that service. It's CCP's job to make sure people get the service they're paying for. If that means coming in on their days off to do so, then that's just part of the job. I appreciate their hard work, but some people seem to be giving reactions as if they expected CCP to just wait until normal business hours to fix this - and thus are so surprised and thankful that they did their jobs on the weekend instead. I hate that it sounds to negative, but the truth hammer is rarely gentle.
However, I do feel CCP deserves thanks / props / credit for their communication through this situation. Most companies seem to fail to realize that their player base can actually be quite patient as long as they aren't left in the dark. Most companies don't handle unexpected downtime communication very well... CCP did a wonderful job letting everyone know what was wrong, why it was wrong, what they were doing to try to fix it - and providing status updates along the way. THAT is where they went above and beyond, and for that I am grateful.
I just hope that whoever decided to rent a botnet for the weekend and DDoS CCP got their jollies off and won't be doing it again. |
Hakaru Ishiwara
Republic Military School Minmatar Republic
456
|
Posted - 2013.06.03 13:44:00 -
[188] - Quote
baltec1 wrote:Moretic wrote:
how do you know it wasnt their fauilt? They say it wasnt their fault but thats what they say, it can just as well been a ccp worker who lost his/her brain. in the end we are paying for a service, which was not accessible.
Why would they ddos themselves? You self entitalment types need to just go away, CCP pulled an all nighter dredging through the entire game line by line on a weekend. The only gift I want is the name of whoever did this. CCP dont owe us anything. To think that CCP doesn't have personnel on-duty during "weekend" hours is ludicrous. While CCP may have had to bring in additional "off-duty" resources to remedy the issue(s), these heroes are employees (and contractors) doing their jobs.
IMHO, it is more honest to say 'thank you for doing your jobs and bringing the EVE entertainment service back online w/in ~36 hours of the initial problems.' +++++++ I have never shed a tear for a fellow EVE player until now. Mark GÇ£SeleeneGÇ¥ Heard's Blog Honoring Sean "Vile Rat" Smith. |
Jeann Valjean
Justified Chaos
1
|
Posted - 2013.06.03 13:46:00 -
[189] - Quote
Popsikle wrote:Its not the attackers fault your **** wasn't secured...
"Help, help! My computer just started attacking EVE because it wasn't secured! How do I stop it?!?!?!"
Thanks for my morning rofl.
|
Goin Off
Havoc Violence and Chaos The Retirement Club
8
|
Posted - 2013.06.03 13:47:00 -
[190] - Quote
Good job getting us back online and thanks for all of your hard work over the weekend. It sucks that their are a$$hats in this world that do these despicable things. Me thinks that they should get a life and use their talents towards the good of mankind as opposed to harming others.
Thanks for doing your due diligence in protecting our proprietary information and if taking the servers down to protect your membership from harm then by all means do so at any time.
On a personal note it was somewhat distressing at the time the server went down that I along with our fleet of alliance T3 BC's had just landed on a hostile pos to reinforce it after whelping their fleet. In looking back the stress over wondering whether or not my alliance mates and I would still be in a ships seems silly now.
CCP you gotta do what you gotta do and, if it's in the best interest of to pull the plug, then just do it.
Thanks for bringing us such a fun game and the opportunity to build friendships ALL OVER THE WORLD.
Compensation for the down time is not necessary but will be greatly appreciated if offered. Good luck with tomorrows expansion and THANKS AGAIN!
Goin Off
BTW, We'll be back to RF that CO2 pos real soon! |
|
Lara Dantreb
Reisende des Schwarzschild Grenze
11
|
Posted - 2013.06.03 13:47:00 -
[191] - Quote
CCP folks, sorry for your loss and for the inconvenience. And thank you for bringing back to us our little computer hobby ----á-á Buying T2 ship bpos since 2005-á --- --- -á-á-á-á-á-á BUT NOT ATM :)-á-á-á --- |
Apollo Lawless
We Are Now 138
0
|
Posted - 2013.06.03 13:48:00 -
[192] - Quote
Glad the server is up lucky I had a 5 day skill in queue! Thank you guys for working hard to bring the server up!
All this talk about free SP! A future CONCORD Cruiser would do just as fine Apollo Lawless |
Surfin's PlunderBunny
Sebiestor Tribe Minmatar Republic
12393
|
Posted - 2013.06.03 13:57:00 -
[193] - Quote
This was like coming home from summer camp to find your parents moved "Little ginger moron" ~David Hasselhoff-á |
Melissa Turner
Dissent.
14
|
Posted - 2013.06.03 13:57:00 -
[194] - Quote
you know im really getting sick and tired of folks out there getting mad about folks wanting to know they'll get "compensated" for an unexpected service disruption... its called Customer Service and is a great policy to follow in order to make sure customers are happy. for those that dont know.. when sony was hit with the PSN attack. not only did they apologize to their 77 million effected gamers, they also gave 5 free full games, free playstation plus service, and a special msg at E3 about the entire situation. it was excellent customer service and ccp should rightfully follow that trend. |
Athelas Loraiel
StarFleet Enterprises Red Alliance
5
|
Posted - 2013.06.03 14:03:00 -
[195] - Quote
Thank you CCP; I hope that the culprit gets hanged by the ball hairs. May his occasional GFs miss their periods. Repeatedly and at the same time.
No recompensation needed.
|
Adam1337
Pentag Blade Curatores Veritatis Alliance
5
|
Posted - 2013.06.03 14:03:00 -
[196] - Quote
Melissa Turner wrote:you know im really getting sick and tired of folks out there getting mad about folks wanting to know they'll get "compensated" for an unexpected service disruption... its called Customer Service and is a great policy to follow in order to make sure customers are happy. for those that dont know.. when sony was hit with the PSN attack. not only did they apologize to their 77 million effected gamers, they also gave 5 free full games, free playstation plus service, and a special msg at E3 about the entire situation. it was excellent customer service and ccp should rightfully follow that trend.
In the PSN attack, tell me how any accounts where compromised, was it suspect 10 million..?
So far as we know not one account has been compromised in the Tranquility attack, so yes I agree a token gift to say thank you to all would be a nice gesture, but I think getting 5 free games for my Playstaion and an access pass to the plus service is a little to much to expect.
Let Odyssey roll out, if it arrives without issue then be happy if you get some sp, if it has issues I am confident some big bundle of gifts might be in order...
|
Alatari Yassavi
Skyfire Enterprises
18
|
Posted - 2013.06.03 14:06:00 -
[197] - Quote
Melissa Turner wrote:you know im really getting sick and tired of folks out there getting mad about folks wanting to know they'll get "compensated" for an unexpected service disruption... its called Customer Service and is a great policy to follow in order to make sure customers are happy. for those that dont know.. when sony was hit with the PSN attack. not only did they apologize to their 77 million effected gamers, they also gave 5 free full games, free playstation plus service, and a special msg at E3 about the entire situation. it was excellent customer service and ccp should rightfully follow that trend.
I agree that it would be great customer service for them to do, and they probably will. The problem I have is that people EXPECT them to do it. Because they have been wronged by the evil game people. That is where i draw issue. It should not be a thing of "I demand to be comped". It should be a thing of "Oh nice they care enough to actually give it to us". Quit your bitching and fly! |
SN50049177 1
DisturbedGamers. Tribal Band
0
|
Posted - 2013.06.03 14:07:00 -
[198] - Quote
Melissa Turner wrote:you know im really getting sick and tired of folks out there getting mad about folks wanting to know they'll get "compensated" for an unexpected service disruption... its called Customer Service and is a great policy to follow in order to make sure customers are happy. for those that dont know.. when sony was hit with the PSN attack. not only did they apologize to their 77 million effected gamers, they also gave 5 free full games, free playstation plus service, and a special msg at E3 about the entire situation. it was excellent customer service and ccp should rightfully follow that trend.
So you're sick and tired of hearing ppl ask for compensation, yet you really think CCP should give it... Or did I misunderstand?
You know you're implicitly asking right? |
Melissa Turner
Dissent.
14
|
Posted - 2013.06.03 14:11:00 -
[199] - Quote
Adam1337 wrote:Melissa Turner wrote:you know im really getting sick and tired of folks out there getting mad about folks wanting to know they'll get "compensated" for an unexpected service disruption... its called Customer Service and is a great policy to follow in order to make sure customers are happy. for those that dont know.. when sony was hit with the PSN attack. not only did they apologize to their 77 million effected gamers, they also gave 5 free full games, free playstation plus service, and a special msg at E3 about the entire situation. it was excellent customer service and ccp should rightfully follow that trend. In the PSN attack, tell me how any accounts where compromised, was it suspect 10 million..? So far as we know not one account has been compromised in the Tranquility attack, so yes I agree a token gift to say thank you to all would be a nice gesture, but I think getting 5 free games for my Playstaion and an access pass to the plus service is a little to much to expect. Let Odyssey roll out, if it arrives without issue then be happy if you get some sp, if it has issues I am confident some big bundle of gifts might be in order...
those that were compromised received direct communication and as well was advised to contact their banks. and since then still remain loyal sony players. and not one even came forward and blasted sony for something that was not their fault.. so even that 10 mil number was with a ? mark. havent heard anything about it since then.. so yeah excellent customer service.. im pretty sure xsnot one will cuss you out when you ask it to connect to eve online.. oh wait... that's right ccp gave them a middle finger.. i wonder why? hmmmmmm and besides you must protect yourself these days.. so dont even use a real CC when there's readily available psn time cards.. just sayin.. again excellent customer service providing an alternative. |
Daemon Ceed
Office of Orifice Expansion
338
|
Posted - 2013.06.03 14:14:00 -
[200] - Quote
There are 3 guarantees in life: death, taxes, and that their will be big whiny babies in Eve.
That being said, lets have a nice hot cup of realism here. There are vulnerabilities in everything and it's damn near impossible to patch every single one of them. So long as software is written by fallible beings (humans), there will be exploits and holes. Like with any company that deals with computing, they often are reliant on the software companies that run their underlying software to patch their code and root out vulnerabilites. Unless you wrote ALL of the code yourself (web server, database engines, network protocol stack, etc) you will lose certain amounts of control over what holes are in the code itself. I think CCP did a great job working to get all of us Eve addicts back online.
For those who aren't familiar with DDoS attacks and haven't had to spend the effort to thwart one, they are one of the hardest attacks to mitigate. I'm actually surprised they were able to get back online as fast as they did, all things considered. I think the offer to compensate the customers is warranted, because afterall we pay for the service - and we appreciate it. So to the whiners: pull those tight fitting thongs from your cracks and HTFU. One could only wish all companies had the uptime of CCP. The Sandbox = Play however the hell you want. |
|
SN50049177 1
DisturbedGamers. Tribal Band
0
|
Posted - 2013.06.03 14:14:00 -
[201] - Quote
Why is everyone still here?... the servers are up you know?... eh wait, hold on... eh nevermind |
Diaishi Akye
Fukushima Industries Spartan Alliance
1
|
Posted - 2013.06.03 14:14:00 -
[202] - Quote
As Long As The Coffee Pot is fixed, life is good ! Those who cannot remember the past are condemned to repeat it without a sense of ironic futility. Errol Morris -á |
Abdi Batista
Razgriz Corporation
0
|
Posted - 2013.06.03 14:16:00 -
[203] - Quote
APIs are still unresponsive and EVEMON has troble loading specific things like assets and standing from a few of my toon.
LOL. i was about to make alliance tooo. lol |
SN50049177 1
DisturbedGamers. Tribal Band
0
|
Posted - 2013.06.03 14:19:00 -
[204] - Quote
Is there a coffee-pot charity fund allready? |
Iosue
Black Sky Hipsters
188
|
Posted - 2013.06.03 14:23:00 -
[205] - Quote
as a long time customer i just want to thank you, CCP for taking the time and effort to ensure a thorough safeguard our sensitive information. in addition, i don't need or want any compensation for this outage. the fact that you put in all those extra hours to keep our information protected is enough reward for me. |
seth Hendar
I love you miners
63
|
Posted - 2013.06.03 14:28:00 -
[206] - Quote
Equinox Starborn wrote:Is there anyone else that have serious problems with DC's?
I can logg into the launcher. I can enter the game. I can stay in game for 2-5 seconds Before getting "Socket closed".
Anyone else? bypas launcher and you should be fine
to do so, right click on eve's icon => open file location, then in the opened file browser, navigate throught "bin" folder, then launch "ExeFile.exe" and you will start eve the old way.
it seems it gets more stable this way for many ppl, give it a try :) |
Tasha Saisima
State War Academy Caldari State
26
|
Posted - 2013.06.03 14:29:00 -
[207] - Quote
good job on finding the vulnerability so quickly. Bad job on not finding it until it was too late. Possible job ending mistake there so good luck to whoever was in charge |
Aahz Dobyvatel
Hate Crew Corporation Bloody Artillery
0
|
Posted - 2013.06.03 14:34:00 -
[208] - Quote
If is eve offline, is possible that will be any free SP? |
Jaynee Kado
Imperial Academy Amarr Empire
0
|
Posted - 2013.06.03 14:38:00 -
[209] - Quote
no biggy, thanks for all the up to date info. y'all clearly need a starbucks built into your offices if your coffeee pots break |
seth Hendar
I love you miners
63
|
Posted - 2013.06.03 14:40:00 -
[210] - Quote
Tasha Saisima wrote:good job on finding the vulnerability so quickly. Bad job on not finding it until it was too late. Possible job ending mistake there so good luck to whoever was in charge tbh, it is almost impossible to prevent any code from containing vulnerabilities.
that said, a competent dev team WILL put emergency procedures in place so that, in the event such an unknwon vulnerability being exploited, they can avoid any damage and prevent any personnal data leak the fastest they can, then have investigation procedures to find and patch said vulnerability.
this is exactly what CCP did, taking whole cluster offline to prevent data leaks, and search for the exploit, then patch it.
DDOS are often used to make such attack possible, either by "killing" a specific node (to replace it with a dummy one, mim style), or to divert attention away from the exploit being used, by drawning evidence in shittones of logs, maybe even preventing access to the servers du to them beaing overloaded.
and there are many many other possibilitys i will not describe here.
so i would say good job at CCP, yes, they "just" did their job, but still, they responded fast and efficiently, while cmmunicating to us during this whole event.
also R.I.P. coffee pot, you did your duty and died with honors, on the front line. |
|
Sareyne
Terra Hawks The Initiative.
0
|
Posted - 2013.06.03 14:44:00 -
[211] - Quote
Haven't seen dedication to duty like CCP has shown in many places in the gaming world. Glad that things are back up. Free SP is not needed, your customer service is more than enough reward for me. You guys rock, and I'll be mailing y'all a coffee pot as soon as I look up the address for you guys. |
Adam1337
Pentag Blade Curatores Veritatis Alliance
6
|
Posted - 2013.06.03 14:45:00 -
[212] - Quote
http://www.amazon.co.uk/Gaggia-Accademia-RI9702-04-Cappuccino/dp/B003VWDQSC/ref=sr_1_45?s=kitchen&ie=UTF8&qid=1370270605&sr=1-45&keywords=coffee+machine
http://ecx.images-amazon.com/images/I/91%2Bbx2QhU6L._SL1500_.jpg |
OldWolf69
IR0N. SpaceMonkey's Alliance
45
|
Posted - 2013.06.03 14:51:00 -
[213] - Quote
Aahz Dobyvatel wrote:If is eve offline, is possible that will be any free SP? there must be always a beggar around...
|
Ivan St
Ascending Phoenix 2.0
1
|
Posted - 2013.06.03 14:52:00 -
[214] - Quote
Coffee pot died as a hero ;)
But seriously, I am pretty sure we will get 50k SP again, because why the hell not? |
Braldt Ironeye
Na Fir Bolg
0
|
Posted - 2013.06.03 14:52:00 -
[215] - Quote
CCP Falcon wrote:As of 10:15 UTC today, Tranquility is back on line after an unexpected overnight downtime. Our engineers have worked overnight to resolve the cause of the downtime, and we are currently monitoring the cluster to ensure that the issues which caused the situation are fully resolved. We apologize for any inconvenience that this extended downtime has caused. You can read more about what caused the problem in a statement from our Chief Operating Officer here.
I don't give a damn what everyone else says. I myself will say this.
Thank you for your hard work, especially on a Sunday to fix and block the DDoS attack.. Your work is appreciated, even if it's not stated very often. Now, tell your engineers to go get some sleep.
-Braldt |
Zulini Utten
La Souverainete du sang
0
|
Posted - 2013.06.03 14:55:00 -
[216] - Quote
Think I would rather have a Minmatar USB Hub for the down time.....would be a great conversation piece for the desk and a good charger for wireless everything USB. |
Alatari Yassavi
Skyfire Enterprises
19
|
Posted - 2013.06.03 14:57:00 -
[217] - Quote
RIP coffee pot, you will be missed. I hope you go to the big coffee urn in the sky. A true fallen hero, everyone give it up for this brave little...guy?
**Slow Clap** Quit your bitching and fly! |
Sahad Panda
World Eaters Excavation
0
|
Posted - 2013.06.03 14:59:00 -
[218] - Quote
Ivan St wrote:Coffee pot died as a hero ;)
But seriously, I am pretty sure we will get 50k SP again, because why the hell not? If the expansion is still deploying tomorrow, that SP better come before then. The FC char I'm skilling up has 16 hours left on Caldari Cruiser III and 1.2 mil SP's in Battlecruisers. I lost nearly twelve hours of training. |
Aggrofighter
The Confederation of Eves good Knights Destiny's Call
9
|
Posted - 2013.06.03 15:01:00 -
[219] - Quote
And aaaaalll that is what I love about the EVE-Community...
People actually understand stuff. Just a few here are "hating"... In other community the players are like "fuuu, bring the server online you noobs, it cant be that hard" I guess it is... im not an IT guy, but I dont want to be one... Thanks for giving us good updates!
Faith in the gaming community defenetely restord... EVE-Community - I LOVE YOU :) Thanks CCP, you're great. Cant wait for the compensation for the time everybody (included CCP - reward your IT crew!) lost! |
Urgg Boolean
Center for Advanced Studies Gallente Federation
344
|
Posted - 2013.06.03 15:02:00 -
[220] - Quote
To use an analogy, the servers were kid napped by terrorists. Why should CCP owe us any compensation? Having said that, if they want to give us a freebie, I'm all for it! |
|
Darvaleth Sigma
Progressive State State Section 9
253
|
Posted - 2013.06.03 15:03:00 -
[221] - Quote
Normally I'm the first to defend CCP, as I believe they do a fantastic job and we should all be hugely grateful for the work they do. That said, this does seem to be happening a little too often recently, and especially considering an expansion is landing tomorrow. Will there be any SP reimbursement, as whilst I've been (mostly) lucky with my accounts, an awful lot of people may have lost quite a lot of training time. Give a man a match and you warm him for a day.
Set a man on fire and he's warm for the rest of his life! |
Kitty Bear
Disturbed Friends Of Diazepam Tribal Band
677
|
Posted - 2013.06.03 15:11:00 -
[222] - Quote
Clause 11
but I won't complain if there is compensation |
Korinne
The Partisan Brigade Republic Alliance
231
|
Posted - 2013.06.03 15:14:00 -
[223] - Quote
So people got socket punched and forced to log off in space with aggression timers, then people couldn't log in. Then they took down the server and rebooted, but still certain people couldn't log in, so they took it back down.
This being the case, why didn't CCP just reset Tranq to the previous downtime? I ask because in that interim where certain people still couldn't log in, and even before when only certain people were being kicked and locked out, alot of stuff happened. Ships were exploded, pods lost, structures destroyed, reinforcement timers ticked away, towers went offline.
Normally, this would be business as usual being Eve, **** happens. However when the **** only happens because people aren't physically capable of logging in to defend their ****, while other people are somehow magically able to log in to destroy it, it raises questions.
I know CCP has stated they're talking about compensation, but physical compensation means little when compared to reinforcement timers, and the fact that it will take DAYS of time to take back what was lost; days I could be spending farming or whatever.
Given all that, it seems like the most reasonable thing to do would have been to reset the server to the previous downtime, but that didn't happen. Why didn't that happen? That would be fair and it would hurt NOBODY, whereas letting stuff go on hurts alot of people and is wholly unfair. Perhaps if the problem were localized on the customer's end, I could understand, but it wasn't. The problem was on CCP's end, and therefore could not have been remediated by anything I could have done. |
Ray Morrison
Center for Advanced Studies Gallente Federation
0
|
Posted - 2013.06.03 15:16:00 -
[224] - Quote
GREAT JOB CCP !!!!!!!!!!!!!!!!!!! and thank you very very much for all the updates. Tis a shame the hamsters died , and the coffee pot burned up so thank you very much for you hard and tireless work getting Eve back up and running. As my nation says "Ah+¬+¬hee'" (Navajo/native american) |
Callic Veratar
Power of the Phoenix
368
|
Posted - 2013.06.03 15:20:00 -
[225] - Quote
I think a reasonable compensation would be a 1-Day PLEX card. One per account. If isk is important, sell it, if time is important, use it, if collecting is important, save it forever.
If events like this happen in the future, pass out more 1-Day cards (unless it starts happening regularly...). DirectX 11, it's not rocket appliance! |
Mr Epeen
It's All About Me
2576
|
Posted - 2013.06.03 15:25:00 -
[226] - Quote
There was a weekend event in another game that I'm to embarrassed to admit I play. I didn't even realize Tranquility was down until it was almost up again.
Mr Epeen There are 86,400 seconds in a day. You just saved one of them by typing 'u' instead of 'you'.-á Congratulations, dumbass! |
DeAira Skord
Brutor Tribe Minmatar Republic
3
|
Posted - 2013.06.03 15:26:00 -
[227] - Quote
So, someone griefed the entire Eve Online community. Since sociopathic behavior is encouraged in Eve, then this is perfectly acceptable, right?
|
Antecursor Venatus
Classis Argentum
0
|
Posted - 2013.06.03 15:28:00 -
[228] - Quote
I-¦d like to echo the thanks for a problem well handled. Good job CCP!
So I couldn-¦t log in to EVE for a day - big deal. I don-¦t know about anyone else, but EVE isn-¦t the only game I play, and computer gaming isn-¦t the only thing I do to relax. If not being able to play EVE for a day is a disaster for you, I-¦d suggest visiting a psychatrist - NOW! Because you sir, have a serious problem
Also, to those that want compensation: We are training chars for months, years even, to get them to where we want them. We train single skills that take weeks to complete, and you are complaining about 20 hours lost? Are you nuts?
Now don-¦t get me wrong, if CCP hands out free SP, I won-¦t reject them, but I will not be asking for them, cause I don-¦t think any compensation is needed. |
Immortalmyth
Orion's Fist Test Alliance Please Ignore
2
|
Posted - 2013.06.03 15:30:00 -
[229] - Quote
for all the people thanking ccp it seems to me that your overlooking something,,,
the launcher for us english speakers was in russian...
a ddos attack wouldnt affect the launcher on your local computer, unless the launcher was trying to use bit torrent type connections to distribute ccp software,
so what kind of thanks does ccp deserve wen the apparent stealing of your bandwidth is uncovered..
-imm |
Mark Rain
Science and Trade Institute Caldari State
2
|
Posted - 2013.06.03 15:38:00 -
[230] - Quote
Quote:We will be looking at ways to compensate players in both EVE and DUST for the outage and expect to announce what that compensation will be very soon.
http://community.eveonline.com/news/news-channels/eve-online-news/tranquility-downtime-on-sunday-june-2-and-monday-june-3/
Looks like no one will be left hanging on skill downtime....thanks CCP :) |
|
1esus isa4abdul
COMMUNISTS
3
|
Posted - 2013.06.03 15:38:00 -
[231] - Quote
Adaahh Gee wrote:Awesome, it seems that New Eden has been frozen, a wreck is still in place from before the attack, as is my alts C3 high sec exit. No more scanning needed for now then!
Is it just my imagination or has anybody else-¦s skilling been "frozen" too? |
No Alibi
Shadow Brokers
28
|
Posted - 2013.06.03 15:40:00 -
[232] - Quote
. If you open the "bin\ExeFile.exe", you can log in no worries.
That is what people were doing yesterday, the launcher wasn't working (for whatever reason) but you could still login using the other method.
BTW thanks CCP for getting it back up and running.[/quote]
Wait..What?!? How did you log into an OFFLINE server??? HMMM??? I fly by the seat of my pants, No wonder my-áass is always on fire! |
drillerkiller2004
Spontaneous Castigation
0
|
Posted - 2013.06.03 15:43:00 -
[233] - Quote
Neddy Fox wrote:drillerkiller2004 wrote:I very much see CCP as a vendor offering me Software As A Service. Whilst I commend CCP for all of their hard work, and totally appreciate why they disconnect the cluster from the internet during the DDOS; it does **** me off that they haven't put adequate protection in place to stop this from happening.
They take a serious amount of money from us, the least they could do is protect their network from such attacks.
CCP I suggest you look into buying something like Cisco IPS Intrusion Detection System devices, then use a third party such as Qinetic to monitor your network for such attacks. As is you have failed the community a second time. Get your 5h1t sorted out! LOL. Ignorance is bliss. I too run a Cisco IPS to protect our small network. You think it withstands DoS or DDos? Or do you think they don't know what happened? Before giving advice, get all the information that's needed to give that. And YOU don't have it.
Shut up |
Great Revenge
Brave Newbies Inc. Brave Collective
0
|
Posted - 2013.06.03 15:49:00 -
[234] - Quote
While I was rather sad to be unable to play EvE after only recently re-signing up. I completely understand and wholeheartedly agree with your decision.
I also understand you will likely be unable to give 100% of the information regarding the attack we would all LOVE to hear!
Keep up the good work, perhaps we can all think of yesterday's even as a fire drill and the Dev Team responded wonderfully.
Bravo. |
Unsuccessful At Everything
The Troll Bridge
4250
|
Posted - 2013.06.03 15:50:00 -
[235] - Quote
I would just like to offer my sincere thanks to all the employees at CCP who sacrificed their weekend to fix the issues spawning from the DDoS attack. You guys do a bang up job, and dont get nearly the credit you all deserve. I would also like to apologize in advance for the certain percentage of the playerbase who feel its necessary to demand compensation. Frankly it was out of line for those demands to be made while you guys were knee deep in server trying to get things running again. In my honest opinion, no compensation is due. So once again I apologize for that contingent of players who will 'New Topic' bomb the forums with entitled whine threads.
To show my good faith and how sincere I am about the thank you, I will refrain from trolling on the forum today.
Dont get used to it.
Thanks again, UaE. Since the cessation of their usefulness is imminent, may I appropriate your belongings? |
THC Trader
Caldari Provisions Caldari State
15
|
Posted - 2013.06.03 16:04:00 -
[236] - Quote
Popsikle wrote:THC Trader wrote:Popsikle wrote:Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work. While I do appreciate CCP and normally support them (fanboi) this situation was completely avoidable. They took all of the servers down because there was a patchable exploit in their infrastructure. The keyword in that last sentence is patchable. We (collectively) pay them lots of money, and this sort of flaw in the platform should have been identified before its too late. Yes, I know some exploits are 0-day and such, but since they patched it it had to be an exploit that was on someones radar. Suggesting someone gets a raise because of this is the opposite of what should happen tbh. Someone should get a yelling at and possible termination for not being on top of security. That said they did not stay up for us, they stayed up because its their job. They could not work around the clock to get the servers patched and expect the userbase to keep paying them. Now CCP isn't a giant machine, and I am sure a lot of the people were sympathetic with us because they do also play the game, but even if they weren't i'm sure it was an "ALL HANDS ON DECK" call from above. I know I have been in situations similar where sure, I want to make things available to customers because it sucks for everyone things are down but everyone is working on the problem because that's what they get paid to do. I really do appreciate the information on why they took everything down instead of the bs line about this being a DDoS attack. That is what agitated me most yesterday was that they were blatantly lying to everyone about what happened. Glad to see they came clean about the issue today! I do also agree with the decision to shut everything down to figure out what the hell happened and get it fixed in how every long it takes before bringing it back online. That was very responsible of them, and I appreciate them protecting my information ;) You're ********. It was definitely a DDoS attack. The attack took advantage of a (until now) unknown vulnerability in their servers. They took the servers down to evaluate the situation, and make sure customer data had not been compromised, while also working on a patch to remove the vulnerability. CCP handled the situation very well, and you're a jackass for claiming otherwise. Go back to WoW with your entitlement attitude. See what happens when your 2000 man WoW server gets DDoSed. Bet it's down for a month. Sorry, bittervet (here since beta with my 6 accounts) so going back to anything isn't an option. They fact is they patch and exploit in their setup. You set something on the interwebs that's exploitable its going to get exploited. Its not the attackers fault your **** wasn't secured...Why was a back-end service accessible from the internet anyway? Also, trad the whole post, I think they handled the situation fine, and did what they were supposed to do when an exploit is found, but they did not need to feed us the bullshit line that a DDoS is taking everything out. DDoS's cause latency and fill pipes, sometimes take out services but are generally not crafted attacks, they are generic attacks sent out by drones. This was a crafted attack and they knew that from the start which is why they shut down TQ (which is what any sensible company would have done) and then did not let the attacker know they were on to what was going on, which is a good thing BUT call a spade a spade and drop the word DDoS from their updates. "We are currently undergoing a sustained attack and are investigating it" would have been way more appropriate than what they said.
Since you clearly don't know what you're talking about, I'll spell it out for you.
For one, CCP obviously didn't know the vulnerability was present until it had been attacked. This has caused plenty of issues for them, I highly doubt they would intentionally put vulnerabilities in their server or knowingly allow them to exist. There's little that can be done to prevent them 100% of the time. Mistakes happen.
For two, per wikipedia, a Denial of Service attack is defined as follows: "In computing, a denial-of-service attack (DoS attack) or distributed denial-of-service attack (DDoS attack) is an attempt to make a machine or network resource unavailable to its intended users. Although the means to carry out, motives for, and targets of a DoS attack may vary, it generally consists of efforts to temporarily or indefinitely interrupt or suspend services of a host connected to the Internet."
Any Denial of Service attack is crafted. There are some well known ones that target basic protocols such as TCP, and are included in just about any botnet. However, the most effective DoS attack is one that is specifically tailored to the service you are attacking. There are attacks that are crafted for the HTTP protocol, ICMP protocol, etc. They exploit core weaknesses in the protocol itself. There are other attacks that target a specific version of a specific server. These attacks generally make the server do excessive amounts of work, resulting in all available resources being exhausted. This prevents the server from processing legitimate requests. It still denies service, and thus it is still a Denial of Service. The only difference between a Denial of Service, and Distributed Denial of Service, is one uses a single computer to launch the attack, and the other uses multiple computers. I would trust CCP knows how to differentiate between the two. |
Aidan Brooder
Dynasphere Ltd.
233
|
Posted - 2013.06.03 16:05:00 -
[237] - Quote
Oh, it was a DDoS attack? I thought they had brought the servers down so the GMs could haul all the Ice away from the belts and hide it.
Great job CCP. While it was a shame the servers were down, it was fun to linger at EVE radio and get the various conspiracy theories... ("The servers are down because you are all bad people and touch yourself at night. Stop doing that!") |
Max Sneak
LightningStrikesTwice Elemental Tide
3
|
Posted - 2013.06.03 16:07:00 -
[238] - Quote
Parris Colidi wrote:As with other players..
Thx CCP for the working overnight/weekend to get this back up.
As an IT professional myself, and having to things like this numerous times, i can feel your pain..
Time for a large number of stiff drinks..
Cheers..
Same - been working in this industry - mmmm over 3 decades (damn)
/me segues to when he got his first glass 10MB winchester disk drive... oh those halcyon days
anyways +1
oh and you forgot to add the chunks of cheese that go with the drinks |
Bugsy VanHalen
Society of lost Souls
667
|
Posted - 2013.06.03 16:28:00 -
[239] - Quote
No Alibi wrote: . If you open the "bin\ExeFile.exe", you can log in no worries.
That is what people were doing yesterday, the launcher wasn't working (for whatever reason) but you could still login using the other method.
BTW thanks CCP for getting it back up and running.
Quote:Wait..What?!? How did you log into an OFFLINE server??? HMMM??? What was SiSi up? were you playing on that server?
TQ was down and unable to connect for most of the weekend for me. And the exefile.exe in the bin folder did not get around it. That is how I have logged in all the time since the new launcher was released. I only use the launcher for patching.
CCP, With this being the last weekend before Odyssey I had planed on spending the entire weekend, or at least as much time as I could ICE mining. I am sure many others were doing the same. All four of my accounts were in the belts mining went the servers went down. i was not able to reconnect until this morning just before the normal sever down time. Semi AFK mining as I do when mining ICE in high sec, I would done at least 12 hours of mining over the weekend with an 4 account fleet of 3 Macks and an ORCA.
My intention was to mine enough ICE for POS fuel to survive until things leveled out after the expansion. Not the expansion is coming tomorrow, and I have no ICE. not your problem but mine, I will survive, but any compensation would be greatly appreciated.
I do not in any way Blame CCP for this, such an attack is not something you can see coming, or prepare for. if you had addressed the issues that gave them the needed hole to pull this off before it happened, they would have just found another hole.
But you may want to wake up, and consider what the possible reasons behind this attack may have been. this may just be the paranoid conspiracy theorist in me, But I do not want to see all the time I have spent developing my characters in EVE go down the tubes. I hate starting fresh in a new game. Especially when I have been playing for several years.
There are many many players not at all happy about some of the changes coming with Odyssey. CCP's only answer to these complaints is suck it up and adapt.
Well it would seem to me somebody with the skills to do something about it, did not like that reply. maybe this had nothing to do with it, but if that is the case it may not be over. Obviously someone with the skills and knowledge needed, was ignorant enough to pull off this attack. I do not believe that the fact it was the last weekend before Odyssey was a coincidence. Someone who has rage quit over Odyssey may be behind this.
If someone was frustrated enough with the ignorance shown by CCP to player concerns over the coming changes to not only quit the game, but has the skills to lash out at CCP in this manner, this may not be over. i really hope CCP did a good job patching those holes this weekend. |
Ray Morrison
Center for Advanced Studies Gallente Federation
0
|
Posted - 2013.06.03 16:35:00 -
[240] - Quote
drillerkiller2004 wrote:Neddy Fox wrote:drillerkiller2004 wrote:I very much see CCP as a vendor offering me Software As A Service. Whilst I commend CCP for all of their hard work, and totally appreciate why they disconnect the cluster from the internet during the DDOS; it does **** me off that they haven't put adequate protection in place to stop this from happening.
They take a serious amount of money from us, the least they could do is protect their network from such attacks.
CCP I suggest you look into buying something like Cisco IPS Intrusion Detection System devices, then use a third party such as Qinetic to monitor your network for such attacks. As is you have failed the community a second time. Get your 5h1t sorted out! LOL. Ignorance is bliss. I too run a Cisco IPS to protect our small network. You think it withstands DoS or DDos? Or do you think they don't know what happened? Before giving advice, get all the information that's needed to give that. And YOU don't have it. Shut up
The Lulz Boat GÇÅ@LulzSec 14 Jun 11 We just wiped out the login server for Eve Online, and it accidentally took their website out at the same time: http://www.eveonline.com/
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Diaishi Akye
Fukushima Industries Spartan Alliance
1
|
Posted - 2013.06.03 16:42:00 -
[241] - Quote
Braldt Ironeye wrote:CCP Falcon wrote:As of 10:15 UTC today, Tranquility is back on line after an unexpected overnight downtime. Our engineers have worked overnight to resolve the cause of the downtime, and we are currently monitoring the cluster to ensure that the issues which caused the situation are fully resolved. We apologize for any inconvenience that this extended downtime has caused. You can read more about what caused the problem in a statement from our Chief Operating Officer here. I don't care what everyone else has been complaining about with this thread, and the previous one. I myself will say this. Thank you for your hard work, especially on a Sunday to fix and block the DDoS attack.. Your work is appreciated, even if it's not stated very often. Now, tell your engineers to go get some sleep. -Braldt I'll Drink a Coffee to that, well said! =0) Those who cannot remember the past are condemned to repeat it without a sense of ironic futility. Errol Morris -á |
Victoria Sin
Center for Advanced Studies Gallente Federation
167
|
Posted - 2013.06.03 16:42:00 -
[242] - Quote
I didn't give my opinion on this and I know you've all been waiting for it so here it is:
I spent all day yesterday playing Bioshock Infinity. Interesting game, especially the philosophical references ("sky-hooks" - love it). When it comes to DDOS and hacking, I think I have a solution: The people who do it need to get laid every now and again.
That's all. |
Chihiro Chugakusei
The Fiefdom of Chi
1
|
Posted - 2013.06.03 16:45:00 -
[243] - Quote
IGÇÖm here to talk about compensation. My sympathies go to the CCP tech team for the 48 hours of hell. Thank you for your hard work, and what I imagine was a fairly quick response. I hate to be a sell-out like this butGǪyouGÇÖve heard it before and the fact still remains that a lot of people will be out for blood or compensation because of what happened.
Many people lost something. For me, I have to work during the week and I basically wasn't able to play last weekend during my designated EVE time because of the DDOS attack. I know that it was out of CCP's hands, but players still lost 1-2 days of prime time gaming that they paid for (depending one where they live). Others lost ships or screwed up missions, and others still lost skill points because they couldn't update their queues and couldnGÇÖt be bothered to be hanging around every second to see if the server was going back up. IGÇÖm sure the list goes on and on as to what exactly each player lost out on, but their seems to be a chorus that some sort of compensation is in order.
Now I am almost 100% sure that CCP will offer some kind of compensation, because of the very obvious losses stated above. It will probably come after the expansion. So players chill out, its coming. The Devs donGÇÖt need to hear it anymore, but if your still on the fence about offering it, give us some compensation, please. |
DRACOincarnation
Krupp-Stahl The Initiative.
7
|
Posted - 2013.06.03 17:04:00 -
[244] - Quote
Hey CCP Tech guys and all involved in fixing the stuff and getting it all back up and running! You are pro! :) |
Ireland VonVicious
Vendetta Syndicate
144
|
Posted - 2013.06.03 17:07:00 -
[245] - Quote
It may have been nighttime in Iceland but eve is a 24hr game.
Those of us on the west coast of the U.S. took it on the chin real bad as we lost a huge portion of the weekend.
Those of us who play later in the day here got a few mins at most if you were one of the lucky few who got online while the cluster was dying.
Worst server disruption ever for us.
I don't know about free sp or anything of that nature but can our toons get a free hat that says: Booby Prize?
Feel free to put the question mark on the hat too. The players using toons with huge **** will get a kick out of it. |
Sal Trent
Vitriol Ventures Tribal Band
15
|
Posted - 2013.06.03 17:14:00 -
[246] - Quote
Well all I hope is they intend on reimbursing my account re-activation fee because its was set to expire during the DT and I couldn't renew it because the server (more so account management) was down...
I cant figure out how a company as big as ccp did not put any safe guards in-place to stop this from happening. Its not like it was the first time they were attacked via DDOS. I think this is the second if not third time (I know there was one in 2011)
I am not very happy with CCP right now...Depending how my petition goes I may just cancel my account out right...and NO you cant have my stuff.
|
Zkaor
HATRON 4
2
|
Posted - 2013.06.03 17:24:00 -
[247] - Quote
Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work.
This ^^^
and this to those who are responsible
http://i.imgur.com/gOr0fJg.jpg |
Kewso
School of Applied Knowledge Caldari State
6
|
Posted - 2013.06.03 17:24:00 -
[248] - Quote
Anonymous wanted to play dust on pc I guess :P
probably hopped on Tor, pulled up the hidden wiki and clicked rent botnet services, paid a few bitcoins for a few hours of ddos time as they had a temper tantrum.
|
Alatari Yassavi
Skyfire Enterprises
20
|
Posted - 2013.06.03 17:25:00 -
[249] - Quote
Sal Trent wrote:Well all I hope is they intend on reimbursing my account re-activation fee because its was set to expire during the DT and I couldn't renew it because the server (more so account management) was down...
I cant figure out how a company as big as ccp did not put any safe guards in-place to stop this from happening. Its not like it was the first time they were attacked via DDOS. I think this is the second if not third time (I know there was one in 2011)
I am not very happy with CCP right now...Depending how my petition goes I may just cancel my account out right...and NO you cant have my stuff.
Bye bye Quit your bitching and fly! |
Sergeant Acht Scultz
School of Applied Knowledge Caldari State
776
|
Posted - 2013.06.03 17:43:00 -
[250] - Quote
UKBigWolf wrote:Gealbhan wrote:Honestly, I don't think we need compensation. The downtime was not CCPs fault so why do people feel like CCP owe them something because someone decided to DDoS attack the server? People need to get over their self-entitlement mentality and just get back in the game. This At most, add the gametime lost onto accounts active just before the DDOS (should catch any accounts that went offline yesterday because of not being able to extend them with the web services being offline) And perhaps give some SP to accounts whose training ended while the servers were offline as well Not compensation but ensuring noone has lost out on much
I lost half a day of SP because of this, is it CCP's fault? no, they did their best to get us back online and have fun.
Do I feel the need to beg for free SP because yadaya stuff and giggles? -no, has very little to no impact in the end.
I agree for younger players half a day training might mean a lot on an already very long road before they get solid core skills but this is how life goes, the unpredictable that makes things interesting and humbles you (or not).
Let the thing die, move on and get back on track. *removed inappropriate ASCII art signature* - CCP Eterne |
|
Blood Viper Johnson
SOERI SKYTEAM
1
|
Posted - 2013.06.03 17:45:00 -
[251] - Quote
50 -é-ï-ü-Å-ç -ü-+ -¦-ï |
Bugsy VanHalen
Society of lost Souls
671
|
Posted - 2013.06.03 17:47:00 -
[252] - Quote
Personally I have to schedule time to play eve around work, my kids, my house, and various other activities. With the expansion coming tomorrow I had rearranged my schedule to spend most of the weekend at home, so I could at least be semi ATK and get in some serious ICE mining in the last weekend before it becomes scarce.
My lost game time this week end was not just 2 days, it was prime game time, It represented probably 40% of my game time for the whole month, if I had actually been able to play. I got a crap load of stuff done around the house that I had been putting off, but still this was a big chunk of prime game time I lost. Yet I am not blaming CCP.
I am sure there are many others in a similar situation where this was not just two days of lost game time. But two days on a weekend when players can get on far more than during the week. However, if CCP was to compensate everyone based on this, or based on the maximum they may or may not have been able to accomplish during that down time, it would throw everything way out of balance. "Give everyone a million skill points", or "Give everyone a capital ship to claim in the redemption system". Stupidly outrageous demands will not get anyone anything.
Don't be ridiculous. I am sure everyone at CCP went thru absolute hell this weekend trying to get the servers back up as quickly as possible. They worked loads of over time, and did a very good job getting things fixed and working again quickly. 2 Days on a weekend is pretty incredible considering the damage that could have been done. There are some companies running MMO's where an attack like this would be the end of the game. Some companies would just no be able to recover quickly, others would not have employees willingly working massive over time to fix it. Especially on a Sunday. I know some companies that I would be surprised to see servers come back up within a week after such an attack, if ever.
Cut CCP some slack, they have just been through hell, they need some time to breath. Even though this was not their fault they will make it up to us, in a way that will be fair for everyone. They have enough on their plate right now with ensuring the Odyssey launch goes smoothly tonight/tomorrow after this incident. Showing some appreciation for the hard work that went into mitigating this attack will go a lot farther than crying about your toy being taken away. |
Kitty Bear
Disturbed Friends Of Diazepam Tribal Band
677
|
Posted - 2013.06.03 17:48:00 -
[253] - Quote
Sal Trent wrote:Well all I hope is they intend on reimbursing my account re-activation fee because its was set to expire during the DT and I couldn't renew it because the server (more so account management) was down...
I cant figure out how a company as big as ccp did not put any safe guards in-place to stop this from happening. Its not like it was the first time they were attacked via DDOS. I think this is the second if not third time (I know there was one in 2011)
I am not very happy with CCP right now...Depending how my petition goes I may just cancel my account out right...and NO you cant have my stuff.
I'll say it again ...
Clause 11
and you have agreed/accepted
|
Oraac Ensor
School of Applied Knowledge Caldari State
215
|
Posted - 2013.06.03 18:17:00 -
[254] - Quote
Crellion wrote:Micha Diavolo wrote:if i could i would hot drop them a few gallons of high octane coffee or just some old fashioned jolt cola for a DDoS attack this was a pretty quick return to service, some sites take a week or longer, so 30ish hours with a little play time in between isn't bad I like how you commend them to keep the climate amicable but also stake a slightly exaggerated claim for compensation at the same time. Are you perchance a corporate lawyer? I see no claim for compensation, exaggerated or otherwise.
SN50049177 1 wrote:Melissa Turner wrote:you know im really getting sick and tired of folks out there getting mad about folks wanting to know they'll get "compensated" for an unexpected service disruption... its called Customer Service and is a great policy to follow in order to make sure customers are happy. for those that dont know.. when sony was hit with the PSN attack. not only did they apologize to their 77 million effected gamers, they also gave 5 free full games, free playstation plus service, and a special msg at E3 about the entire situation. it was excellent customer service and ccp should rightfully follow that trend. So you're sick and tired of hearing ppl ask for compensation, yet you really think CCP should give it... Or did I misunderstand? You know you're implicitly asking right? I think you need to read that post again. |
Traba Regina
Serene Vendetta Li3 Federation
2
|
Posted - 2013.06.03 18:38:00 -
[255] - Quote
Jesus, it really shows the whiners when something like this happens!
Just think in the real world i run a landscape company in the uk, if it snows generally we cant work.. life is like that sometimes deal with it... they sorted it, probably the same thing cant happen again and they had to work a Sunday!! nuff said gents.
And they will compensate whete needed. Now get out there and shape the eve world... oddysey means a new world can be crafted! fun times https://forums.eveonline.com/default.aspx?g=posts&t=225281&find=unread Join Serene Vendetta now! |
Absolon Echerie
Concordiat Spaceship Samurai
14
|
Posted - 2013.06.03 18:51:00 -
[256] - Quote
mmm, we have an adress: Headquarters CCP hf. Grandagar+¦ur 8 101 Reykjavik Iceland
how about we send them some coffee as compensation for the employees burning through a week-supply in 1 night (my guess)
edit: no idea if that's where most devs are but well, i'm sure they can sort that over there |
Admiral Rufus
New Eden Renegades
32
|
Posted - 2013.06.03 18:57:00 -
[257] - Quote
Absolon Echerie wrote:mmm, we have an adress: Headquarters CCP hf. Grandagar+¦ur 8 101 Reykjavik Iceland how about we send them some coffee as compensation for the employees burning through a week-supply in 1 night (my guess) edit: no idea if that's where most devs are but well, i'm sure they can sort that over there
I'm guessing the people who were doing the majority of the work were in the server farm in london, so perhaps find that address
|
THC Trader
Caldari Provisions Caldari State
17
|
Posted - 2013.06.03 19:03:00 -
[258] - Quote
Admiral Rufus wrote:Absolon Echerie wrote:mmm, we have an adress: Headquarters CCP hf. Grandagar+¦ur 8 101 Reykjavik Iceland how about we send them some coffee as compensation for the employees burning through a week-supply in 1 night (my guess) edit: no idea if that's where most devs are but well, i'm sure they can sort that over there I'm guessing the people who were doing the majority of the work were in the server farm in london, so perhaps find that address
Most likely their servers are colocated in London. They will have remote access to them to do the work they needed to do. They might have one or two guys on site, but most of their dev team is probably still in Iceland. |
Cartridgexxxx
TunDraGon Drunk 'n' Disorderly
1
|
Posted - 2013.06.03 19:56:00 -
[259] - Quote
Since the servers are located in London, who ever did this should be brought to England and prosecuted by the british law. 10 years of prison as the max penalty there |
Kitty Bear
Disturbed Friends Of Diazepam Tribal Band
681
|
Posted - 2013.06.03 19:58:00 -
[260] - Quote
Wonder what coffee they would like ....
http://www.coffeebeanshop.co.uk/
|
|
MrCappy
Tactical Tea Baggers N.O.M.A.D.S.
2
|
Posted - 2013.06.03 20:32:00 -
[261] - Quote
Nice Job CCP doing damage control. Can't help but to think you asked for it opening EVE up to the Hackers of China. I mean they are hacking EVERYTHING to rob it all over the world . Did you think ," it won't happen to us". I know you could profit from doing business in China and that's what business is about but if my account details are now floating around in the computer of some Chiness criminal I'll be none to happy with you folks. Any way , Good job , get your act together and PROTECT MY ACCOUNT! |
Sycotic Deninard
Basgerin Pirate SCUM.
32
|
Posted - 2013.06.03 20:40:00 -
[262] - Quote
I just wanted to say that the CCP engineers rock. Thanks for your hard work and dedication getting the servers back up.
You guys deserve a raise, some well deserved time off and a new coffee pot!
|
A Blinker
34 Signals
0
|
Posted - 2013.06.03 20:51:00 -
[263] - Quote
Moretic wrote:I hope to see a fairly good reimbursement. Dont get me wrong, yes I dont like ppl doing these ddos attacks but when it comes right down to it, ccp is a very public creature and should expect these things( have plans for it ) That said, we ( the players ) cant do much more then trust their word that it actually was a ddos attack... Last time we got 50k SP for what seemed like a minor thing, this time around it was rather massive so I expect to see the reimbursement go up too. news postand for the love of EVE... stop using SOON!!!
What a complaining git, join a corp so can wardec ya aren't you just happy that eve back up so you can get back to your mining in hi sec
CCP did great job keeping our info safe and secure and getting EVE back on track, no complaints here part from the complaining ppl that want free stuff for nothing |
Oraac Ensor
School of Applied Knowledge Caldari State
216
|
Posted - 2013.06.03 21:17:00 -
[264] - Quote
Moretic wrote:I hope to see a fairly good reimbursement.
Dont get me wrong, yes I dont like ppl doing these ddos attacks but when it comes right down to it, ccp is a very public creature and should expect these things( have plans for it )
They did: Quote:Our policy in such cases is to mobilize a taskforce of internal and external experts to evaluate the situation. |
sera leonza
University of Caille Gallente Federation
1
|
Posted - 2013.06.03 21:41:00 -
[265] - Quote
Sal Trent wrote:Well all I hope is they intend on reimbursing my account re-activation fee because its was set to expire during the DT and I couldn't renew it because the server (more so account management) was down...
I cant figure out how a company as big as ccp did not put any safe guards in-place to stop this from happening. Its not like it was the first time they were attacked via DDOS. I think this is the second if not third time (I know there was one in 2011)
I am not very happy with CCP right now...Depending how my petition goes I may just cancel my account out right...and NO you cant have my stuff.
What The F*** are you waffling about?
I have paid for game time with,
PayPal Credit card Plex 30 day GTC 60 day GTC The old fashioned secure GTC for isk even hours for plex Oh lets not forget rolling charge direct from my bank account
And i have NEVER paid a re-activation fee
So you are either (a) Full of Sh** (b) having your pants pulled down by CCP
I'll go out on a limb here and say you are the former. |
Madlof Chev
Sniggerdly Pandemic Legion
169
|
Posted - 2013.06.03 21:53:00 -
[266] - Quote
MrCappy wrote:Nice Job CCP doing damage control. Can't help but to think you asked for it opening EVE up to the Hackers of China. I mean they are hacking EVERYTHING to rob it all over the world . Did you think ," it won't happen to us". I know you could profit from doing business in China and that's what business is about but if my account details are now floating around in the computer of some Chiness criminal I'll be none to happy with you folks. Any way , Good job , get your act together and PROTECT MY ACCOUNT!
Did you get dropped on the head as a child? |
Haydease
Caldari Provisions Caldari State
0
|
Posted - 2013.06.03 22:00:00 -
[267] - Quote
Phobos Eversor wrote:Quote:We apologize for any inconvenience that this extended downtime has caused. You... you what? You stayed up all night for us. You gave up your weekend for us. You updated twitter every 3 hours for us. Your coffee pot valiantly died in the line of duty for us. You don't need to apologize to us; You need a nap, a raise, and a new coffee pot. Thanks for the hard work.
Seconded. These morons who complain they paid for a service and want compensation need slapping upside the head. **** happens, and CCP dealt with that ****. Well done pilots, keep up the good work. |
Haydease
Caldari Provisions Caldari State
0
|
Posted - 2013.06.03 22:04:00 -
[268] - Quote
Sal Trent wrote:Well all I hope is they intend on reimbursing my account re-activation fee because its was set to expire during the DT and I couldn't renew it because the server (more so account management) was down...
I cant figure out how a company as big as ccp did not put any safe guards in-place to stop this from happening. Its not like it was the first time they were attacked via DDOS. I think this is the second if not third time (I know there was one in 2011)
I am not very happy with CCP right now...Depending how my petition goes I may just cancel my account out right...and NO you cant have my stuff.
**** happens big man, get over it. I hear Sony are a big company that never get hack-attacked, nor do Microsoft. |
Irya Boone
TIPIAKS
230
|
Posted - 2013.06.03 22:08:00 -
[269] - Quote
How much SP we will get ?? RENAME null sec systems With the name of REAL Universe Stellar Name like KOI-730 etc etc It will be awesome. Need Black Ops be able to FIT cover ops cloaking device !!! |
Longmire
School of Applied Knowledge Caldari State
0
|
Posted - 2013.06.03 22:27:00 -
[270] - Quote
Oraac Ensor wrote:Moretic wrote:I hope to see a fairly good reimbursement.
Dont get me wrong, yes I dont like ppl doing these ddos attacks but when it comes right down to it, ccp is a very public creature and should expect these things( have plans for it )
They did: Quote:Our policy in such cases is to mobilize a taskforce of internal and external experts to evaluate the situation.
I hope they append said policy to include the following: and after our external experts find out where the perpetrators live we will then send our most bad-ass Viking descendants to their mother's (or grandmother's house) and give said perpetrators a righteous punch in the face, Ragnar Lodbrok style. |
|
Imortal valkyrie
The Drunken Empire Fatal Ascension
23
|
Posted - 2013.06.03 22:32:00 -
[271] - Quote
Can not see any fault with CCP at all in this situation. Training was inactive for about 6 hours, CCP was working their asses off to make sure all was good with eve for a lot longer, no complaints. Keep doing what you are doing guys, you are awesome. Raevyn Enderas > wasn't it Jerky Boys where they were talking about blasting someone in the ass with a vasoline potato? |
Neddy Fox
Sniggerdly Pandemic Legion
29
|
Posted - 2013.06.03 22:49:00 -
[272] - Quote
I know there's people in here that played Face of Minkind. Quitte smaller then CCP/EVE, but still , paying monthly to play the game. Thy crumbled, and went bankrupt, after sequential DDoS attacks, making me start playing Eve in November 2007.
Remember that w/e info is posted by CCP, CAN be altered to not show their full hands.. A DDos (or Dos) attack happened, they where aware, and decided to take all services down to PROTECT US. And got back within 24 hours..
Kudos CCP, you rock !
|
Regan Rotineque
Rl'yeh Interstellar Ltd. Mildly Sober
92
|
Posted - 2013.06.03 23:03:00 -
[273] - Quote
Thank you CCP
Updates on twit/Facebook were greatly appreciated.
~R~ |
Dorna Loone
Dark Star Demolition
19
|
Posted - 2013.06.03 23:11:00 -
[274] - Quote
Since this was down to an attack on CCP's infrastructure I personally feel they did the best, and probably the right, thing. Whilst I missed my 'Eve Time' I feel that is far preferable to risking having my account trashed etc etc (whether you believe it technically possible or not in this particular circumstance is not the issue here) So, in my view, the 'compensation' numerous people have been calling for is unnecessary (nice though, provided it's not actually costing CCP real money) some SP are always welcome :) Thanks CCP, great game, shame people want to screw with it but perhaps it's part of the price of fame. |
Justin Einstein
EVE University Ivy League
0
|
Posted - 2013.06.03 23:14:00 -
[275] - Quote
Thanks for staying up and fixing it! I don't blame you all all and am not mad or anything. I just have one question. When compensation is announced, will it be in a post in eve news, or just given in game? Thanks! |
Nephlim
Revolutionary Force - Organisational Structure New Creation Collective
0
|
Posted - 2013.06.03 23:17:00 -
[276] - Quote
03/06/13 - 10:16 UTC - Tranquility is now back - TIME TO RELAX SEND CANNABIS AND HASH |
Ris Dnalor
Tribal Liberation Force Minmatar Republic
487
|
Posted - 2013.06.04 00:19:00 -
[277] - Quote
Haidi Klum wrote:shidoc wrote:all eve players should send ccp a new coffie pot and coffie to say thanks The $200,000 paid by the users community for not playing yesterday should cover that.
but.....
presents! https://forums.eveonline.com/default.aspx?g=posts&t=118961
EvE = Everybody Vs. Everybody
- Qolde |
Samuel Leonitus
Federal Navy Academy Gallente Federation
0
|
Posted - 2013.06.04 01:08:00 -
[278] - Quote
Thanks to everyone at CCP who put in, what had to be, a very long day! |
Aliste Rosenheim
Shadow Titans Inc
0
|
Posted - 2013.06.04 01:47:00 -
[279] - Quote
Many thanks to CCP, great job guys (: |
Kenshi Hanshin
Karl XII's Dragoner Apocalypse Now.
96
|
Posted - 2013.06.04 02:00:00 -
[280] - Quote
Well done CCP! You made the right call. ^_^ |
|
Blood Viper Johnson
SOERI SKYTEAM
1
|
Posted - 2013.06.04 04:04:00 -
[281] - Quote
free sp? |
HapomapT
Deep Core Mining Inc. Caldari State
1
|
Posted - 2013.06.04 05:04:00 -
[282] - Quote
Excuse my poor english, in Mother Russia we try again and again to improve it.
Thank you, guys and gals in CCP, for your hard work and swift reaction to the problem! As sad as it was to have the whole server down, it was the best call. As a member and full-time subscriber, I only want to express my gratitude to all of you, who worked high and low to resolve this issue. You're the ones who brought it offline and got it online in most swift fashion. Great job!
To all, who brag about rights and compensations - this is EVE. **** happens in EVE. Ships lost? ISK lost? Structures lost? So what? All what is CCP even in theory is obligated to provide - 1-day PLEX card for 1 day offline. Most people knew that EVE had problems that day, in my NPC corp every one was aware that something was happening and that we play at our own risk. If you play, knowing that you may be kicked anytime - it's up to you to ensure your safety. So they are under NO OBLIGATION to compensate anything more then the time we payed.
Yet again, my pure joy goes to all of CCP employees and off-site-staff, who was at any time involved in it's creation, and even more to that team, who investigated this problem and patched it to the kingdom come. You are simply THE most amazing people.
Dixi. |
Josef Djugashvilis
Acme Mining Corporation
1248
|
Posted - 2013.06.04 05:36:00 -
[283] - Quote
Sal Trent wrote:Well all I hope is they intend on reimbursing my account re-activation fee because its was set to expire during the DT and I couldn't renew it because the server (more so account management) was down...
I cant figure out how a company as big as ccp did not put any safe guards in-place to stop this from happening. Its not like it was the first time they were attacked via DDOS. I think this is the second if not third time (I know there was one in 2011)
I am not very happy with CCP right now...Depending how my petition goes I may just cancel my account out right...and NO you cant have my stuff.
Please cancel your account, your mom will be pleased that you are not using her credit card to pay for a computer game.
This is not a signature. |
Khan-ru Rhorian
Warrior Nation WNx
0
|
Posted - 2013.06.04 06:03:00 -
[284] - Quote
I can't get past my launcher, once I put my information in, it keeps telling me that the format is invalid and shows the station in the background like from the older versions. I can't get to any of my characters and would like to know why this is happening. is it because of the server issues or did the update my launcher automatically downloaded just fail? I uninstalled EVE and am now reinstalling it in the hopes that I can get my mining frigate back to the station before it gets blown up. if I don't get back to it soon, that's the last ship I have and I REALLY don't want to start all over again or have to buy a plex just to jumpstart my character if and when I'm able to get back into EVE. |
Tiven loves Tansien
Science and Trade Institute Caldari State
823
|
Posted - 2013.06.04 07:40:00 -
[285] - Quote
Katana Seiko wrote:Tiven loves Tansien wrote:Sexy Cakes wrote:Sooooo what does a hamster do for 20 hours when he can't run on his wheel? **** a lot Make more hamsters..
Leads to faster server.
not bad |
Quain Xadi
Imperial Academy Amarr Empire
0
|
Posted - 2013.06.04 08:29:00 -
[286] - Quote
Im getting offline on launcher and offline on exe file. Is the server still offline or are some people able to get in now? |
Nocturnal Phantom
Tainted Dragons Drunk 'n' Disorderly
19
|
Posted - 2013.06.04 08:36:00 -
[287] - Quote
Free sp? |
Iasius Midwinter
Whine Tasters
0
|
Posted - 2013.06.04 08:36:00 -
[288] - Quote
Quain Xadi wrote:Im getting offline on launcher and offline on exe file. Is the server still offline or are some people able to get in now? Trololol |
Tsu Xin Ohmiras
Science and Trade Institute Caldari State
0
|
Posted - 2013.06.04 08:43:00 -
[289] - Quote
Extended downtime will occur today, June 4th, 2013 from 08:00 UTC to 13:40 UTC for the deployment of EVE Online: Odyssey.
https://forums.eveonline.com/default.aspx?g=posts&t=243138&find=unread |
Lucas Blanc
MultiTrack Corp
2
|
Posted - 2013.06.04 08:52:00 -
[290] - Quote
Hey, it could have been worse. Sony network was down for 24 days and customer info was compromised. (See http://en.wikipedia.org/wiki/PlayStation_Network_outage)
Thanks CCP for the Good Fight and Ultimate Victory. May your shields stay strong. Now if we can get the Bounty system to work in RL.
Waiting for Odyssey with all my turrets crossed.
|
|
Widget Errata
Fr33 Banking and Trade
0
|
Posted - 2013.06.04 09:10:00 -
[291] - Quote
I think that we should buy some plex so Guard and the other 10YR+ employees could cover the cost of meeting the party or parties responsible for the DDOS and baptize all those swords they got. PS If you guys have not thought about it you should give all the 10 year players an ingame0 account bound Viking Sword for their character creators. PPS since he already runs around the office like a madman was it really a "good" idea to give Guard a sword, he probably went on his luch break to get it sharpened :)
Thanx for all the hard work |
Ellendras Silver
Axial tilt
17
|
Posted - 2013.06.04 10:32:00 -
[292] - Quote
would be nice to see if and what kind of compensation we will get (if any) without reading 15 pages...
to the people of CCP thnx for the hard work and effort to fix it and secure the leak |
dark heartt
I Own Four Sheep Nyratic
345
|
Posted - 2013.06.04 10:39:00 -
[293] - Quote
Ellendras Silver wrote:would be nice to see if and what kind of compensation we will get (if any) without reading 15 pages...
to the people of CCP thnx for the hard work and effort to fix it and secure the leak
You don't need to read a forum thread. There was a news post about it that said they will be working out how to compensate. Bienator II: "You can identify eve players by looking at their cars. Since they don't drive what they can't afford to lose." I play in highsec. |
Alatari Yassavi
Skyfire Enterprises
27
|
Posted - 2013.06.04 11:32:00 -
[294] - Quote
Irya Boone wrote:How much SP we will get ??
None and you will like it. Quit your bitching and fly! |
Marque de Satan
State War Academy Caldari State
1
|
Posted - 2013.06.04 12:41:00 -
[295] - Quote
"What we can now confirm is that a person was able to utilize a vulnerability in one of the back-end services that support the operation of the Tranquility server." -J+¦n H+¦r+¦dal J+¦nasson
********* My English is not so good, but just to understand with crystal clarity, did
1) this back-end service vulnerability actually allow a DDoS to take place, or
2) did the DDoS not take place, and in reality the problem was something different, something related to the back-end service? |
Sergeant Acht Scultz
School of Applied Knowledge Caldari State
778
|
Posted - 2013.06.04 14:12:00 -
[296] - Quote
Seriously people, this was mostly annoying for CCP folks than for us.
Ok you might have lost your prime time gaming and mined some less of ice or whatever crap me or someone else could have done, doesn't matter.
All it matter is that this DDOS shite attack does not influence my trust or faith in CCP, in Eve or its players. Ther's nothing you can do about RL jerks and shite, let them be and return deep down in their mom's cave get some e-epeen and internets from someone else, just ignore those fecking idiots, deal with your little repercussions and move on. *removed inappropriate ASCII art signature* - CCP Eterne |
Ame Umida
Occupational Hazzard Get Off My Lawn
9
|
Posted - 2013.06.04 20:15:00 -
[297] - Quote
So I would like a statement from CCP regarding whether or not there will be any kind of compensation. If you are not CCP/ISD I am not interested in your OPINION, I wish to hear from people that actually know. Thank you. |
dark heartt
I Own Four Sheep Nyratic
346
|
Posted - 2013.06.05 00:19:00 -
[298] - Quote
Ame Umida wrote:So I would like a statement from CCP regarding whether or not there will be any kind of compensation. If you are not CCP/ISD I am not interested in your OPINION, I wish to hear from people that actually know. Thank you.
You're a bit late... http://community.eveonline.com/news/news-channels/eve-online-news/skillpoint-gift-due-to-he-downtime-on-sunday-june-2/ Bienator II: "You can identify eve players by looking at their cars. Since they don't drive what they can't afford to lose." I play in highsec. |
Neddy Fox
Sniggerdly Pandemic Legion
30
|
Posted - 2013.06.05 10:25:00 -
[299] - Quote
drillerkiller2004 wrote:
Shut up
IDS Detection failures
No single device was able to protect 100%. NOT a SINGLE one.
Even with combined devices, only 3% of all combinations manage to stop all hacks/exploits.
And yes, this where 37 devices from 24 manufacturers tested, all used in the professional environment.
I guess you're one of those self-proclamed ICT experts that think if they run an anti-virus program they're 100% safe.
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