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Thread Statistics | Show CCP posts - 0 post(s) |
vextorious
No Trademark
Notoriety Alliance
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Posted - 2007.12.06 20:13:00 -
[1]
Edited by: vextorious on 06/12/2007 20:13:08
People are paying to have their computers fixed. Geek Squad wants 100+ dollars to repair this issue.
This is going to require compensation CCP. In the form of free game time or maybe refunds or possibly isk payouts.
I know that I'm personally responsible for saving 2 other users from paying to have their computer fixed.
Make this right CCP. Act fast to save your reputation...
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Darwinia
Minmatar
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Posted - 2007.12.06 20:16:00 -
[2]
CCP might be responsable for deleting BOOT.INI, but getting ripped off for a 30 sec fix for installing EVE on business computers is all them...
Don't be stupid, it costs you money.
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I don't believe in sigs. |
Judas Jones
Amarr
Black Company
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Posted - 2007.12.06 20:17:00 -
[3]
Edited by: Judas Jones on 06/12/2007 20:17:55
What Darwinia said ^^
http://images.buycostumes.com/mgen/merchandiser/18335.jpg
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An Anarchyyt
Gallente
Sublime.
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Posted - 2007.12.06 20:18:00 -
[4]
If you go to geek squad or ANYWHERE to have this "fixed", I will personally come to your house, and laugh at you.
 Originally by: CCP Wrangler
Second, a gentile is a non jewish person
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Little Tigerlilly
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Posted - 2007.12.06 20:19:00 -
[5]
A month playtime added to all account that logged during the affected time might be nice.
Make it so CCP!
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vextorious
No Trademark
Notoriety Alliance
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Posted - 2007.12.06 20:20:00 -
[6]
Don't be a fanboi. Many people have no knowledge of computer repair. If you only have access too one computer what are you to do? What if you need that machine for day to day business? Some have no choice but to seek immediate repair.
Asking for compensation for a mistake of this magnitude is perfectly justified.
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Tarminic
Forsaken Resistance
The Last Stand
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Posted - 2007.12.06 20:20:00 -
[7]
You honestly paid a hundred dollars to someone to fix this? Unless they gave you a blowjob for free afterwards, it wasn't worth it.
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Tarminic - 29 Million SP in pink Forum Warfare |
vextorious
No Trademark
Notoriety Alliance
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Posted - 2007.12.06 20:21:00 -
[8]
Edited by: vextorious on 06/12/2007 20:22:04
Compensation for damages is a fact of life.
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An Anarchyyt
Gallente
Sublime.
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Posted - 2007.12.06 20:21:00 -
[9]
Edited by: An Anarchyyt on 06/12/2007 20:22:35
Edited by: An Anarchyyt on 06/12/2007 20:21:58
Originally by: vextorious
Don't be a fanboi. Many people have no knowledge of computer repair. If you only have access too one computer what are you to do? What if you need that machine for day to day business? Some have no choice but to seek immediate repair.
Asking for compensation for a mistake of this magnitude is perfectly justified.
You are going to use this magical thing called THE PHONE, it is a way people happend to communicate before the internet.
It works like this:
Step 1.) Call computer manufacturer.
Step 2.) Hold
Step 3.) Do what they tell you.
Step 4.) 30 seconds have past, and your problem is fixed.
Have Microsoft or Mac given me any sort of compensation when their OS upgrades go and destroy my computer?
Originally by: CCP Wrangler
Second, a gentile is a non jewish person
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vextorious
No Trademark
Notoriety Alliance
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Posted - 2007.12.06 20:24:00 -
[10]
Edited by: vextorious on 06/12/2007 20:28:09
Warranties expire. Meaning NO PHONE SUPPORT!.
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vextorious
No Trademark
Notoriety Alliance
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Posted - 2007.12.06 20:26:00 -
[11]
Many computers dont come with a restore CD.
Many computer users don't have an XP cd around to boot from
Many computer users dont even know about safemode.
Many computer users dont read forums.
Many computer users have a life outside of eve and dont have time to spend setting up their machine again. In my case we are talking 4 or 5 hours to get back to where I am now.
And dont flame me. Im being fair and composed. You should do the same.
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HotAngel
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Posted - 2007.12.06 20:30:00 -
[12]
A brand new shiny boot.ini file for everyone!
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Jaig Maldara
Caldari
KAOS.
Rule of Three
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Posted - 2007.12.06 20:30:00 -
[13]
Edited by: Jaig Maldara on 06/12/2007 20:31:12
You do realize what dell tech support will probobally tell you? They will say to do a system restore. Great solution.
To those who think this is easy for an end user to fix,STFU. Most end users will see their computer crash,not connect it with eve at all,and take it to the shop. Most people pay someone to change the air filter in their car too. This has cost people money,and time. It would certainly be a nice gesture on CCPs part to offer compensation. Perhaps if not for everyone,then for those who were on during the affected time,who submit repair invoices. (Note: I am not one of those peopl;e. I fixed it myself.)
For those that still are down but have access to the internet,here is a boot disk I created to fix the problem without the windows disk or any drastic actions.
http://oldforums.eveonline.com/?a=topic&threadID=652766&sid=1059503650
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Dr Paithos
Minmatar
Republic Deep Space Institute
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Posted - 2007.12.06 20:33:00 -
[14]
Argh see I agree with everything you say except your demand for compensation
If you actually have consequential losses you might actually have an argument under UK law OH GOD HERE COME THE INTERNET LAWYERS /o\
Oh and I'm sure your "CCP's reputation" thing is going to get flamed too, CCP already have a reputation for making a very entertaining, fascinating, fairly buggy niche game and this changes nothing.
CCP have never given compensation so far afaik and aren't likely to start now. Would a day of game time really make you feel better?
Would a hug help?
Originally by: RedFall
How dare you try to argue my point with your so called "evidence". I don't need any, I have truthiness on my side.
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Sokratesz
Rionnag Alba
Triumvirate.
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Posted - 2007.12.06 20:34:00 -
[15]
Originally by: vextorious
Edited by: vextorious on 06/12/2007 20:22:04
Compensation for damages is a fact of life.
Whatcha gonna do, sue them? This aint the us you know.
Originally by: ISD Cortes
You're at liberty to use the rolling sig you had, as long as there's no chimeras covering the nether regions of voluptuous females |
Andrue
Amarr
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Posted - 2007.12.06 20:34:00 -
[16]
Originally by: vextorious
Edited by: vextorious on 06/12/2007 20:22:04
Compensation for damages is a fact of life.
Yes and you get an amount equivalent to what you lost. If your home computer has been out of action for half a day you will get..nothing. Not unless you work from home and can prove that your livelihood depended on it. If you chose to pay someone to fix the problem when it wasn't necessary then you won't get that back either.
The legal system in most countries is not a blank cheque that hands out money just to make you feel better. It is there to ensure that you are not significantly out of pocket when you have been wronged. The financial cost of a home computer being out of action for a few hours is close to zero. If the computer was being used to play games it will be zero.
--
(Battle hardened industrialist)
[Brackley, UK]
My budgie can say "ploppy bottom". You have been warned. |
Dark Shikari
Caldari
Imperium Technologies
Firmus Ixion
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Posted - 2007.12.06 20:34:00 -
[17]
Originally by: Jaig Maldara
To those who think this is easy for an end user to fix, STFU.
This.
23 Member
EVE Video makers: save bandwidth! Use the H.264 AutoEncoder! (updated) |
Banana Torres
The Green Banana Corporation
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Posted - 2007.12.06 20:35:00 -
[18]
Originally by: Dr Paithos
CCP have never given compensation so far afaik and aren't likely to start now. Would a day of game time really make you feel better?
Yes.
Originally by: Dr Paithos
Would a hug help?
Even more.
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Dr Paithos
Minmatar
Republic Deep Space Institute
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Posted - 2007.12.06 20:35:00 -
[19]
Originally by: Andrue
Originally by: vextorious
Edited by: vextorious on 06/12/2007 20:22:04
Compensation for damages is a fact of life.
Yes and you get an amount equivalent to what you lost. If your home computer has been out of action for half a day you will get..nothing. Not unless you work from home and can prove that your livelihood depended on it. If you chose to pay someone to fix the problem when it wasn't necessary then you won't get that back either.
The legal system in most countries is not a blank cheque that hands out money just to make you feel better. It is there to ensure that you are not significantly out of pocket when you have been wronged. The financial cost of a home computer being out of action for a few hours is close to zero. If the computer was being used to play games it will be zero.
Yeah basically legally your leisure time is worth nothing, if you're a lawyer and write a letter with lots of big wordz and bill them for your time you might just get somewhere, if not no chance
Originally by: RedFall
How dare you try to argue my point with your so called "evidence". I don't need any, I have truthiness on my side.
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Hooch Flux
Caldari
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Posted - 2007.12.06 20:40:00 -
[20]
Originally by: vextorious
Edited by: vextorious on 06/12/2007 20:22:04
Compensation for damages is a fact of life.
So is accepting the fact that no one made you install the patch, you are not required to play Eve, you do it by choice. Anytime you install any software there is a danger of something like this. So be a big boy and suck it up!
I say prep for dustoff, nuke the site from orbit...
Only way to be sure! |
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Ciara Daag
Caldari
Science and Trade Institute
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Posted - 2007.12.06 20:42:00 -
[21]
Edited by: Ciara Daag on 06/12/2007 20:42:22
Originally by: Dr Paithos
Originally by: Andrue
Originally by: vextorious
Edited by: vextorious on 06/12/2007 20:22:04
Compensation for damages is a fact of life.
Yes and you get an amount equivalent to what you lost. If your home computer has been out of action for half a day you will get..nothing. Not unless you work from home and can prove that your livelihood depended on it. If you chose to pay someone to fix the problem when it wasn't necessary then you won't get that back either.
The legal system in most countries is not a blank cheque that hands out money just to make you feel better. It is there to ensure that you are not significantly out of pocket when you have been wronged. The financial cost of a home computer being out of action for a few hours is close to zero. If the computer was being used to play games it will be zero.
Yeah basically legally your leisure time is worth nothing, if you're a lawyer and write a letter with lots of big wordz and bill them for your time you might just get somewhere, if not no chance
What about the people who had to spend 100 dollars to send their computer in to the shop,becuase they couldnt even boot up and read how to fix it. Many of us know how to fix these things,but most dont. I bet if you read the eula though,it specificaly protects CCP against losses caused by their software. Still,just becuse they are legally protected does not mean it would not go along way to making some feel better to give those that can send ccp an invoice of a repair a month or two free. It does not really make up for it,but if I was one of those people it would certainly make me feel better than "tough luck,now suck it down, give us more money and go back to playing"
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Banana Torres
The Green Banana Corporation
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Posted - 2007.12.06 20:44:00 -
[22]
Originally by: Andrue
The legal system in most countries is not a blank cheque that hands out money just to make you feel better. It is there to ensure that you are not significantly out of pocket when you have been wronged. The financial cost of a home computer being out of action for a few hours is close to zero. If the computer was being used to play games it will be zero.
You forgot that you can also be out of pocket because you had to repair the damage caused by the event that you have raised the action over. And you can get interest on the this money too. And money for the hurt caused.
In Britain try to aim for damages of between ú700 and ú750. Above 700 quid and you can warn them thay will put them into administration. Below 750 quid and you can use the small claims court.
It will come down to who blinks first. Its a bit like PvP but you use letters instead of lasers.
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Ulstan
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Posted - 2007.12.06 20:45:00 -
[23]
Quote:
Geek Squad wants 100+ dollars to repair this issue. This is going to require compensation CCP.
I want a billion dollars to fix this issue for you. Man, CCP's required compensation just went waaaaaaay up!
Or you know, we could ignore ridiculous 'want' prices and look at what it actually takes to fix the problem.
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SheriffFruitfly
Caldari
Science and Trade Institute
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Posted - 2007.12.06 20:45:00 -
[24]
Eve-ers love nothing more than being @ssholes to ppl.
I had to walk my friend thru the boot.ini rebuild process last nite because he had rebooted for updating grafix drivers (updated on ccp's advice, naturally). He's perfectly knowledgeable about computers, but without a working computer, he couldn't get online to find the fix, and was talking about reinstalling OS, but waited for me to find a fix.
It's not just the uninitiate that might think of reinstalling OS - there's also the knowledgeable who have no access to the internet due to ccp deleteing a windows system file.
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Treher
Minmatar
Infinity Enterprises
Interstellar Alcohol Conglomerate
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Posted - 2007.12.06 20:46:00 -
[25]
Edited by: Treher on 06/12/2007 20:46:43
How about all of you nerdy fanboys tell me how much you paid to have your car fixed or your furnace repaired. I'm sure that you will find that no technician will charge based on actual time to fix something, it's always rounded up to the nearest hour.
This only proves that you know nothing about the service industry and compensation.
______________________________________________________
I forget which station container has my memory implants. |
Takahashi Clutch
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Posted - 2007.12.06 20:47:00 -
[26]
Some of you need to read the Eve EULA more closely.
Quote:
D. Software Updates
CCP may from time to time update or otherwise modify the Software electronically. You hereby grant CCP permission to: (i) extract hardware system profile data from your computer; (ii) extract information from your computer's file directories pertaining to the Game and your ability to access the System; (iii) download to your computer content and Game files and any data related to the operation of the Game. The foregoing applies to any computer from which you log into the System using your Account.
No one put a gun to your head and made you sign up to play eve.
I don't know why people are complaining about some silly little file.
All kinds of crap was wrong with OSX Leopard, but Apple still released it.
__________
toons: Takahashi Clutch & del Taco
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Aelena Thraant
Shadows of the Dead
Aftermath Alliance
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Posted - 2007.12.06 20:48:00 -
[27]
Luckily I've built many computers in my time so this was a somewhat easy task, however since my boot drive is raided and I have no floppy it was a huge task to try to get my raid driver loaded on a boot cd last night. Cost me way too much time for a game.
I'm not sure what CCP can do in the future, but they need to make 100000% sure this never happens again... EVER... |
Skirge
Minmatar
Central Defiance
Insurgency
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Posted - 2007.12.06 20:52:00 -
[28]
This
Check out our video! |
Marcus Ailichi
Lonely Maple Prospecting Group
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Posted - 2007.12.06 20:53:00 -
[29]
Just... Just go away and never come back ok?
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Modrak Vseth
Veto. Academy
Veto Corp
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Posted - 2007.12.06 20:53:00 -
[30]
Do NONE of you people have any backups or restore points saved? If it's taking 4 or 5 hours for you to fix this then you were setting yourself up for a massive failure eventually anyway.
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