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| Author |
Thread Statistics | Show CCP posts - 77 post(s) |
Alunis
Focused Annihilation
Detrimental Imperative
9
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Posted - 2012.03.15 09:29:00 -
[631] - Quote
Once again I will post this for those of you getting the data corruption issue while trying to repair or update the software so that you are able to possibly get the game to work since CCP refuses to announce they botched in a big way.
Cause: CCP has decided to use a protocol that uses a UDP packet stream and has zero error correction while streaming the traffic to the end users. The problem is not with the UDP stream itself, it's with anything that does protocol filtering such as your router in the case it's doing SPI (Stateful Packet Inspection) filtering or many firewalls which do protocol filtering.
Cure: You must disable in your router the SPI Filtering if it's enabled. If you use ESET / NOD32 you must go into the advanced options and add exceptions for Launcher.exe, repair.exe, and the eve.eve file as well.
CCP is telling people to reboot and jump through hoops and all sorts of silly things. This isn't an issue you can resolve by rebooting it if you're geting those errrors. So try using the suggestions. |
Simvastatin Montelukast
Irregular Warfare
Mean Coalition
21
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Posted - 2012.03.15 10:28:00 -
[632] - Quote
windows 7 64b
cant install with new installer
Cant install with offline installer.
That is all
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Jack Cassidy
Thylarctos Plummetus
0
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Posted - 2012.03.15 10:32:00 -
[633] - Quote
Mi Linn wrote:Hayta Five wrote:I still cannot access the EvE game; the update process freezes up at (6/7), and i subsequently lose all network connection:
(6/7) Downloading patch: initializing ...
Output folder: C:\DOCUME~1\HANSWY~1\LOCALS~1\Temp\nsz4.tmp
Extract: Microsoft.VC90.CRT.manifest... 100%
Extract: library.zip... 100%
Extract: localization.xml... 100%
Extract: msvcm90.dll... 100%
Extract: msvcp90.dll... 100%
Extract: msvcr90.dll... 100%
Extract: patch_helper.exe... 100%
Extract: patch_win.exe... 100%
Execute: C:\DOCUME~1\HANSWY~1\LOCALS~1\Temp\nsz4.tmp\patch_win.exe "C:\Program Files\CCP\EVE" 262294
I have to reboot at this stage.
Running the repair.exe tool does NOT work either: it freezes up at (3/7), and i again lose all network connection. Rebooting is the only way out.
I run a solid dual core win XP (sp3), with a very recent NVIDIA geforce graphics card. RAM a-plenty.
This seems to have been resolved, and the launcher window is now properly displayed after running the (bigger) patch.
At about 15% download in the launcher window, it freezes. I lose all network connections, and the only way out is terminating the launcher. Network connection is restored after this. Re-running the launcher just gets the same results.
Hope this helps.  I'm having the Exact same problem was on 15% for over a hour. I was able to get on yesterday for a little while and today another patch that CCP knows won't work because the patcher does not work right. I also have the same basic PC setup.
Same problem, Same setup. |
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CCP Cascade
86
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Posted - 2012.03.15 10:40:00 -
[634] - Quote
Alunis wrote:
Cause: CCP has decided to use a protocol that uses a UDP packet stream and has zero error correction while streaming the traffic to the end users. The problem is not with the UDP stream itself, it's with anything that does protocol filtering such as your router in the case it's doing SPI (Stateful Packet Inspection) filtering or many firewalls which do protocol filtering.
This just isn't true. We're using HTTP range requests and rsync over HTTP.
Alunis wrote:
Cure: You must disable in your router the SPI Filtering if it's enabled. If you use ESET / NOD32 you must go into the advanced options and add exceptions for Launcher.exe, repair.exe, and the eve.eve file as well.
This however is true and we urge those who are running into problems with ESET NOD32 to contact customer support and ask them to release an update to the software.
Alunis wrote:
CCP is telling people to reboot and jump through hoops and all sorts of silly things. This isn't an issue you can resolve by rebooting it if you're geting those errrors. So try using the suggestions.
This workaround which was posted early morning on the 14th was to resolve various other issues people were experiencing and many have reported that this worked for them. Data corruption which is what a lot of people are reporting now can be the result of firewalls and non functioning routers and other causes which we are still investigating. We're very much trying to help people getting this issue and getting to the bottom of the problems they are experiencing.
Associate Technical Producer - Core Technology Group |
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Goose69
Particle Men Industries
Beyond-Repair
0
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Posted - 2012.03.15 10:42:00 -
[635] - Quote
So let me get this straight....
I used to click the Eve Icon on my desktop and it started the Eve client and took me to the login. I would then login and select my character that I wanted to play with that particular day...
Now, I click the Eve Icon on my desktop and it starts Eve Launcher, which I then have to click to play Eve, which starts Eve client and takes me to the login. I login and select my character to play with.
Right now I am thinking wtf?  You have just added another step to the whole startup process. What is the point. Is there any way I can bypass this and just start Eve client directly? Seems like a waste of time. |
Valuial
Grave Carnival Circus
3
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Posted - 2012.03.15 10:46:00 -
[636] - Quote
Goose69 wrote:So let me get this straight.... I used to click the Eve Icon on my desktop and it started the Eve client and took me to the login. I would then login and select my character that I wanted to play with that particular day... Now, I click the Eve Icon on my desktop and it starts Eve Launcher, which I then have to click to play Eve, which starts Eve client and takes me to the login. I login and select my character to play with. Right now I am thinking wtf? You have just added another step to the whole startup process. What is the point. Is there any way I can bypass this and just start Eve client directly? Seems like a waste of time.
+1
They needed a patcher, they made a launcher go figure why... |
Ericdon
Enlightened Industries
Test Alliance Please Ignore
1
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Posted - 2012.03.15 10:50:00 -
[637] - Quote
Wondering how long today i wont be able to connect.... :D gogo, patch launcher, that patches game, and at the end i have to dawnload new client, way to go....
Just get that launcher and push it deeep inside u know where, of person that approved it with bugs ?
And release it when all problems are solved. |
Tiger's Spirit
Troll Hunters INC.
59
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Posted - 2012.03.15 11:06:00 -
[638] - Quote
Ctrl+double click still not working and missed on overview targets. |
Vorpaladin
Diplomacy Has Failed
Fade 2 Black
8
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Posted - 2012.03.15 11:10:00 -
[639] - Quote
Multiple clients do not work correctly anymore. I have been running 2 client instances for the past 2 years with no problems. Now all of a sudden when I run 2 clients, they will often drop down to 1 fps or even 1/2 fps.
Here are the details:
If I start one client, get a toon into the game, then start the second, both clients start out working ok. HOWEVER, if I open the FITTING WINDOW on one of them, the fitting window takes 10-15 seconds to load and both clients drop to 1 fps or worse. Sometimes closing the fitting window fixes the problem, but not always. Exiting one of the clients and starting it again is often required.
I also get the slow-down problem if I start the second client up before the first one has completed entering the game.
I would not be surprised if other events can cause the slowdown effect too. I'm afraid to take my toons into PVP with the client hosed up like this, because if this happens in combat I'll be dead before my screen refreshes.
Absolutely nothing on my computer has changed, so its configuration is irrelevant. Running 2 clients simultaneously worked smooth as silk before the 1.5 patch, and now it is broken. This has a HUGE impact on my play and frankly if this issue gets swept under the rug I will have to seriously reconsider whether EVE is worth the time and effort. Nothing was added in 1.5 that's worth losing multi-client for.
For me, smooth multi-client operation is not a nicety -- it is a REQUIREMENT.
I'm running Windows 7 SP1 Home Premium on a decent gaming tower (64 bit, 8GB ram, 1.5TB hard drive, 2.8 GHz quadcore Intel i7, ATI Radeon HD 5800 Series video card with 1GB RAM, running 1920x1200x60Hz resolution).
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Zedolf
Cosmic Goo Convertor
Cosmic Consortium
2
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Posted - 2012.03.15 11:15:00 -
[640] - Quote
Launcher failed to update my client with the newest patch.
Here's a trace:
http://pastebin.com/w3KuAwgu
Edit #2: Oh, to avoid having to scroll through all that, it's a "file already in use" error: WindowsError(32, 'The process cannot access the file because it is being used by another process') and the file in question bin\\debug.log)
I'll restart and see what happens.
Edit #1: Just restarting the launcher and it says my client is up to date, whatd'ya know. |
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Ericdon
Enlightened Industries
Test Alliance Please Ignore
1
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Posted - 2012.03.15 11:25:00 -
[641] - Quote
error when launcher tries to patch :D guys just fkin GTFO with that CRAP!!!!!!! |
Michael Theon
The Scope
Gallente Federation
1
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Posted - 2012.03.15 11:33:00 -
[642] - Quote
Hello, to everybody,
new update and still the Launcher gets not installed, game doe not start
i will download again all files and do a new installation hopefully i can get startet out of the bin folder again.
Takes me minimum 1 hour and kills all my settings again.
i would prefer tu get the old launcher back, this one is not working.
I hope there is some sort of refund through CCP and if the Problem does not get fixed , i have to quit the game |
Lovelocke
Enlightened Industries
Test Alliance Please Ignore
75
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Posted - 2012.03.15 11:44:00 -
[643] - Quote
Great, another bleeding patch and it's buggered things up again.
Seriously, this is un ******* believable. |
Lovelocke
Enlightened Industries
Test Alliance Please Ignore
75
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Posted - 2012.03.15 11:48:00 -
[644] - Quote
Whatever you idiots have just done in this latest patch you've managed to ******* break the workaround we had to do with the last patch.
WHAT THE **** ARE YOU DOING!!!! |
Ladeon Six
Nemesis Nation
2
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Posted - 2012.03.15 11:51:00 -
[645] - Quote
Let's see:
Get home from work early... CHECK
Want to play EVE which finally worked again last night... CHECK
Run EVE... CHECK
Oh? New update patch again? Installing... CHECK
And now we're back at square one again. The client is AGAIN broken, with the same problems we had in the first 1.5 patch.
I don't think my other buddy is very happy either, seeing as his corp's POS are coming out of reinforcement and half of their defense fleet can't get online... :P |
Lovelocke
Enlightened Industries
Test Alliance Please Ignore
75
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Posted - 2012.03.15 11:52:00 -
[646] - Quote
You post a bleeding work around THAT YOU DIDN'T EVEN FIND 5 minutes before releasing another patch which stops that work around from working.
Bravo sirs, bravo. |
Lovelocke
Enlightened Industries
Test Alliance Please Ignore
75
|
Posted - 2012.03.15 11:55:00 -
[647] - Quote
Wait it for gentlemen, I guess we'll be told to reboot and run repair.exe, amirite? |
Ladeon Six
Nemesis Nation
2
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Posted - 2012.03.15 11:55:00 -
[648] - Quote
Lovelocke wrote:You post a bleeding work around THAT YOU DIDN'T EVEN FIND 5 minutes before releasing another patch which stops that work around from working.
Bravo sirs, bravo.
Love how they didn't credit the workaround finder, and also how they blamed ESET when every legit program isn't affected by SPI  |
Valen Shadowbreath
Scorpion United
2
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Posted - 2012.03.15 11:56:00 -
[649] - Quote
madobad wrote:While trying to update i recieved the following message from the repair tool Quote:
Traceback (most recent call last):
File "repair.py", line 308, in module
File "updateSelf.pyc", line 85, in UpdateSelf_nt
File "updateSelf.pyc", line 15, in ReadUpdateInfo
File "repairTool\repairTools.pyc", line 231, in GetRepairInfo
File "repairTool\repairTools.pyc", line 143, in SafeUrlOpen
urllib2.URLError: urlopen error [Errno 10054] : 'h**p://client.eveonline.com/patches/repair_info.txt'
any ideas?
Today the patch came out with only this possible same issue as above after running repair. mine came out with this :-
Quote:
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 82, in _TaskRun
File "repairTool\repairUI.pyc", line 97, in Start
File "repairTool\repairLogic.pyc", line 199, in Repair
File "repairTool\repairLogic.pyc", line 355, in Restore
File "zsync\zsync.pyc", line 360, in RestoreFolder
File "zsync\zsync.pyc", line 658, in GetInfo
File "stuff\bundle.pyc", line 136, in ReadIndex
error: Error -5 while decompressing data: incomplete or truncated stream
Total Runtime: 0h00m01s
any idea how to fixed this?
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Laadna
German Project
Damned Nation
0
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Posted - 2012.03.15 11:58:00 -
[650] - Quote
Start EVE -> an Update was downloaded -> install Update ->
"Multible instances of the Launcher cannot be run from the same directory.
This instance will now close."
Start EVE -> an Update was downloaded -> Alt&Tab close Launcher ->
install Update -> Launcher starts ->
Start EVE -> an Update was downloaded -> install Update ->
"Multible instances of the Launcher cannot be run from the same directory.
This instance will now close."
Nice work!
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Lovelocke
Enlightened Industries
Test Alliance Please Ignore
75
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Posted - 2012.03.15 12:05:00 -
[651] - Quote
Ok so I've disabled ESET entirely (system now unprotected, thanks CCP) but the exact problems that affected us over the past two days are still happening, so the issue is no longer with ESET but with something else.
I've given up speaking to CCP. I sent a complaint via email which has so far been ignored. All their devs have done in this thread is tell people to reboot, it literally is a joke - we have a show in the UK called The IT Crowd which satirizes this exact thing. Is there any member of the EVE community who can figure this out? This problem was solved by an EVE player last time so I'm assuming it'll be solved by another EVE player this time. Apparently EVE is now all about CCP devs breaking the game that the EVE playerbase has to solve. |
Valen Shadowbreath
Scorpion United
2
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Posted - 2012.03.15 12:05:00 -
[652] - Quote
DAY ONE = Launcher/Repair failed. Solution = Download and Reinstall Full Client
DAY TWO = Launcher/Repair failed. Solution = Download and Reinstall Full Client
DAY THREE = Launcher/Repair failed. Solution = Download and Reinstall Full Client
How many times of download do i have to persistantly do it every downtime everyday?
PETITION!!! PROTEST!!!!
WE WANT ROLL-BACK
WE WANT ROLL-BACK
WE WANT ROLL-BACK
WE WANT ROLL-BACK
WE WANT ROLL-BACK
WE WANT ROLL-BACK
WE WANT ROLL-BACK |
grevo
Red Kangaroo Corp
3
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Posted - 2012.03.15 12:06:00 -
[653] - Quote
for the love of god ether fix it or kill it and put us out of our missery PLEASE! |
Ladeon Six
Nemesis Nation
2
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Posted - 2012.03.15 12:09:00 -
[654] - Quote
Valen Shadowbreath wrote:DAY ONE = Launcher/Repair failed. Solution = Download and Reinstall Full Client
DAY TWO = Launcher/Repair failed. Solution = Download and Reinstall Full Client
DAY THREE = Launcher/Repair failed. Solution = Download and Reinstall Full Client
How many times of download do i have to persistantly do it every downtime everyday?
PETITION!!! PROTEST!!!!
WE WANT ROLL-BACK
WE WANT ROLL-BACK
WE WANT ROLL-BACK
WE WANT ROLL-BACK
WE WANT ROLL-BACK
WE WANT ROLL-BACK
WE WANT ROLL-BACK
Screw that, how about actually improving the game instead of changing module/ammo/item names around and making a pretty launcher that just adds an unnecessary step to getting into the game (and also breaks it).
A work analogy would be the idiot who insists on making the spreadsheet "pretty" with lots of colour and formatting, but fails to actually have it correctly calculate or transform anything. |
Lovelocke
Enlightened Industries
Test Alliance Please Ignore
75
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Posted - 2012.03.15 12:14:00 -
[655] - Quote
It's patched fine on my laptop, Windows 7 Home Premium x64 which has ESET NOD32 running (same as my pc). Again my belief is the issue is with Windows 7 Ultimate x64. Can't be anything to do with the router because the laptop is going through the same one. |
MRohCRACKER Kriewald
Royal Alans Photonautics Engineers
0
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Posted - 2012.03.15 12:20:00 -
[656] - Quote
I am having an issue where the client failed to update so after being frustrated i uninstalled my EVE client and am trying to download it again. But get an error, And it seems the entire client from this thread is corrupt. http://community.eveonline.com/download/ And yes I am using the right downloader.
Please help so i can start playing EVE again!!
Dxdiag -
System Information
Time of this report: 3/13/2012, 16:29:24
Machine name: JAKE-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7599
BIOS: Default System BIOS
Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 2618MB used, 13762MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: NVIDIA GeForce GTX 570
Manufacturer: NVIDIA
Chip type: GeForce GTX 570
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1086&SUBSYS_15733842&REV_A1
Display Memory: 4064 MB
Dedicated Memory: 1248 MB
Shared Memory: 2815 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: M320NV
Monitor Id: VIZ0070
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8562 (English)
Driver Version: 8.17.12.8562
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/15/2011 01:53:00, 15693120 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-53C6-11CF-807A-7F351FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1086
SubSys ID: 0x15733842
Revision ID: 0x00A1
Driver Strong Name: oem21.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8562:pci\ven_10de&dev_1086
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C |
Valen Shadowbreath
Scorpion United
2
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Posted - 2012.03.15 12:20:00 -
[657] - Quote
CCP here is my full launcher exception error log on day three. TODAY!
https://docs.google.com/document/d/1wlb-tx5DYhwwnReoshvGpfKhkp30aZUYipaVe9uwIqo/edit |
Lovelocke
Enlightened Industries
Test Alliance Please Ignore
75
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Posted - 2012.03.15 12:25:00 -
[658] - Quote
Ok guys I've managed to do my own work around and got in.
Basically whatever launcher.exe tried to do it managed to break itself and the game with it. Did you guys keep a copy of the launcher folder? If not I'm uploading a copy of mine now for you to download.
Do this:
1) Disable ESET entirely. You may need to reboot. Close it down completely out of your task manager.
2) Copy across the launcher backup folder and replace all files.
3) Run launcher without running repair.exe (wtf is the point with this file anyway)
Hold on while I upload my launcher file as a zip in case you don't have it backed up. |
Simvastatin Montelukast
Irregular Warfare
Mean Coalition
21
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Posted - 2012.03.15 12:28:00 -
[659] - Quote
Thanks to a fellow tweetfleet member! Drackarn
Going to copy my eve folder from a windows 32 bit install to my main desktop Windows64b computer.
USB sticks rock. |
Valen Shadowbreath
Scorpion United
2
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Posted - 2012.03.15 12:37:00 -
[660] - Quote
Lovelocke wrote:Ok guys I've managed to do my own work around and got in. Basically whatever launcher.exe tried to do it managed to break itself and the game with it. Did you guys keep a copy of the launcher folder? If not I'm uploading a copy of mine now for you to download. Do this: 1) Disable ESET entirely. You may need to reboot. Close it down completely out of your task manager. 2) Copy across the launcher backup folder and replace all files. 3) Run launcher without running repair.exe (wtf is the point with this file anyway) Hold on while I upload my launcher file as a zip in case you don't have it backed up.
Link to my launcher folder: http://www.mediafire.com/?5116h8eh0zbu83e
good effort. thanks but it didn't fixed my launcher execption error. I'm am re-downloading full client and re-installing.
Thank you CCP, you are amazing IT Clown! Did you On and Off your computer?
Quote:YEA I GOT IN EVE ONLINE AGAIN AFTER FULL DOWNLOAD.
1. delete all files inside EVE folder.
2. re-install back to the same EVE empty folder.
3. Run my self created ICON which runs EXEFILE.EXE inside eve\bin folder
4. YEA!!! Eve runs without any patches.
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