| Pages: 1 2 3 4 5 [6] 7 8 9 10 11 12 13 14 15 .. 15 :: one page |
|
|
| Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Liranan
M'8'S
Frontal Impact
   |
Posted - 2008.10.02 02:44:00 -
[151]
 Originally by: Frenzei
Edited by: Frenzei on 01/10/2008 19:18:18
90%+ packet loss in telecity.net
Will run the full plotter round and petition.
Edit: Also 75% packet loss at destination... That's dire.
Since the last patch my connection has gotten even worse. It took me 20 minutes to load my skill list and three disconnects to change a skill.
Farjung is my God |
Liranan
M'8'S
Frontal Impact
|
Posted - 2008.10.02 02:46:00 -
[152]
Finally we have developer suppert. Thank you very much for the help, let's hope this gets resolved soon and it doesn't get swept under the carpet after everyone has submitted and filed a few traceroutes.
Farjung is my God |
Yllej Gniht
|
Posted - 2008.10.02 12:23:00 -
[153]
Originally by: Liranan
Finally we have developer support. Thank you very much for the help, let's hope this gets resolved soon and it doesn't get swept under the carpet after everyone has submitted and filed a few traceroutes.
I submitted a full PingPlotter diagnostic as requested in the form of a petition, asking for help, on october 1st 2008. Whenever I get the results, I will notify this thread.
The PingPlotter diagnostic showed a packet loss of above 94% at the 'hop' just before destination; could mean that CCP has a problem. We'll wait...
|
Dawn Black
|
Posted - 2008.10.02 13:20:00 -
[154]
Edited by: Dawn Black on 02/10/2008 13:20:28
I'm 99% sure that EVE periodically disconnects all clients from IP's to relieve server load or something or rather to hide a luring problem.
This is really totally unacceptable especially since the consequences can be severe (say a scrammed ship will get destroyed when the client gets disconnected in a mish)...
Since 1.1 or 1.0 I forget I'm having frequent disconnects on all clients at once with absolutely no client side problem here.
But hey CCP, go ahead and ignore this too.
|
Yllej Gniht
|
Posted - 2008.10.03 00:57:00 -
[155]
So, guys, I ran a PingPlotter scan just like "they" asked.
Here it is, worked through MSExcel. Now, in the original PingPlotter diagnostic, there were "*" (lost packets) and "N/A" (ping hops avoided) which I replaced by "1000" and "the average value" respectively.
I have provided for you the average ping time in milliseconds and the standard deviation.
What do you guys think of the following results:
Host_Information__________________________IP_ADRESS_____AVERAGE__STD._DEV.
1___--------------________________________###.###.#.#______1.11______0.86
2___--------------________________________##.#.#.#_________9.49______3.33
3___###########___________________##.###.#.##_____23.53_____87.82
4___cnq3-25.cablevision.qc.ca_____________24.212.3.25_____17.50_____56.95
5___--------------________________________67.69.244.153___19.13______3.23
6___core1-ottawa23_POS13-1-0.net.bell.ca__64.230.164.13___19.44______3.46
7___core3-montrealak_POS10-1.net.bell.ca__64.230.228.173__66.96____187.56
8___core1-newyork83_pos_5_0_0.net.bell.ca_64.230.207.138__48.46____133.70
9___bx4-newyork83_pos_2_0_0.net.bell.ca___64.230.187.18___64.34____179.17
10__peer-Telia_bx4-newyork83.net.bell.ca__64.230.187.58___63.80____170.75
11__nyk-bb1-pos7-2-0.telia.net____________213.248.82.13___81.91____214.25
12__ldn-bb1-link.telia.net________________80.91.249.248__105.32_____23.30
13__ldn-b4-link.telia.net_________________80.91.251.13___113.43_____65.24
14__ccp-ic-124901-ldn-thon-s2.c.telia.net____213.248.90.90__995.81_____61.21
15__--------------________________________87.237.38.200__101.95______3.77
Since <packet lost> were changed to a ping time of 1000, you can understand that high averages means bigger packet loss.
Well, "they" told me it was my ISP. I am not a pro at this, but I am not so sure of that. What do you guys think?
|
Liranan
M'8'S
Frontal Impact
|
Posted - 2008.10.03 02:45:00 -
[156]
Originally by: Yllej Gniht
14__ccp-ic-124901-ldn-thon-s2.c.telia.net____213.248.90.90__995.81_____61.21
Your ISP is the one running the EVE server? If that's the case then it's definitely your ISP and they need shooting. Or maybe it's the EVE server itself. I say we ignore that sexy ping and just blame your ISP, after all how could it be CCP's fault?
MY ISP has blocked traceroutes and the pinging of websites somehow and they were unable to explain why and how (language barrier) so I can't ping but I am hope lots of people post their ping results here so we can all see that it's your ISP that's causing the massive pings and packet losses at or right before the server, not CCP or their ISP.
Conclusion: it's your ISP because, eh.... well... ok, thread closed and problem has gone away.
In the end, as long as CCP refuse to acknowledge the problem and keep blaming the players ISP's they believe they don't have to do anything about it and that's all they've done for the past year. Even when we know it's CCP they keep on blaming ISP's and cling on to it as it's their last fig leaf.
Farjung is my God |
Paklid Collector
|
Posted - 2008.10.03 03:35:00 -
[157]
Hi,
I have been getting disconnected with alarming frequency.
I have followed Navigator's advice and manually opend TCP/UDP ports 26000 on my router and ran PingPlotter.
I have also submitted a bug report with three log server files and a PingPlotter trace that was running when these three disconnects happend.
Hope this gets cleared up soon.
Pak
|
Liranan
M'8'S
Frontal Impact
|
Posted - 2008.10.03 04:06:00 -
[158]
Originally by: Paklid Collector
Hi,
I have been getting disconnected with alarming frequency.
I have followed Navigator's advice and manually opend TCP/UDP ports 26000 on my router and ran PingPlotter.
I have also submitted a bug report with three log server files and a PingPlotter trace that was running when these three disconnects happend.
Hope this gets cleared up soon.
Pak
Could you please post your results here?
Farjung is my God |
Leandro Salazar
Celestial Apocalypse
|
Posted - 2008.10.03 05:42:00 -
[159]
Edited by: Leandro Salazar on 03/10/2008 06:06:51
I don't know what the last patches did, but ever since tuesday, I get disconnected seemingly randomly a lot more than before (though tbh before was pretty much zero, now it is like 5 times a day, still playable, just very annoying and potentially gamebreaking when at the wrong moment). And I am quite sure it has nothing at all to do with my connection and everything to do with something being screwed up on CCPs side.
When I first patched, I had to log every character in twice to begin with, since on first login I always got 'connection to server lost' during login.
Then I would stay logged in for a good bit of time, then one of my clients loses connection while I merrily continue to play without the slightest hiccup on the other. And usually I cannot log back in right away either as I get 'connection to server lost' during login again. I can log back in another char on that account though.
Also, though this is likely just coincidence, I get the connection to server lost on login usually when I have the eve-window in the background and surf the web in the foreground while logging in. When I keep the eve-window open, it connects fine.
And none of this behavior occured before the EA 1.1.1 patch.
And if you are reading this, you have arrived at the signature without noticing...
|
Spriggen Ma'for
Defcon One
Tau Ceti Federation
|
Posted - 2008.10.03 09:02:00 -
[160]
I have to say... F***
More and more players are encountering difficulties with disconnections, patchs after patchs, days after days...
It is absolutely unplayable!
Why would it be our ISP fault?
-the problem occured at the same time for everyone
-we have many many different ISP
-We re all from different part of the world
Why ffs would it be our ISP? is that a mass plot against EVE players from all ISP?
|
|
|
Liranan
M'8'S
Frontal Impact
|
Posted - 2008.10.03 10:23:00 -
[161]
Originally by: Spriggen Ma'for
I have to say... F***
More and more players are encountering difficulties with disconnections, patchs after patchs, days after days...
It is absolutely unplayable!
Why would it be our ISP fault?
-the problem occured at the same time for everyone
-we have many many different ISP
-We re all from different part of the world
Why ffs would it be our ISP? is that a mass plot against EVE players from all ISP?
I was being sarcastic.
Farjung is my God |
Spriggen Ma'for
Defcon One
Tau Ceti Federation
|
Posted - 2008.10.03 11:09:00 -
[162]
You don't seem to follow the thread from the beginning,
this F*** was adressed to CCP, who actually really tell us that it's our ISP fault... Sorry for the misunderstood ;) We re in the same boat.
|
Tedric
Genco
|
Posted - 2008.10.03 12:33:00 -
[163]
since 1.1.1 was applied, my connection to EVE is almost non existant. Nothing has changed, except Norton updates itself. I've not done much detective work yet, more of that this weekend when i have time.
Interestingly. If i run a client normally, it will 'disconnect' within a few seocnds of logging in. or even during the log in process.
BUT!!!!
when i run the log server, then run EVE (logging that EVE client), the EVE client will run for quite a while before 'diconnecting' (while being anywhere from 15M to a few hours). From looking at the last hundred or so of entries in the log file, when a disconect has happened, there is nothing obvious.
I would suggest people try this. No idea WHY the logserver would improve connectivity, as all it does is tap into a stream of information spat out of EVE.
tedric.
|
Liranan
M'8'S
Frontal Impact
|
Posted - 2008.10.03 13:55:00 -
[164]
Originally by: Tedric
Edited by: Tedric on 03/10/2008 12:36:22
since 1.1.1 was applied, my connection to EVE is almost non existant. Nothing has changed, except Norton updates itself. I've not done much detective work yet, more of that this weekend when i have time.
Interestingly. If i run a client normally, it will 'disconnect' within a few seocnds of logging in. or even during the log in process.
BUT!!!!
when i run the log server, then run EVE (logging that EVE client), the EVE client will run for quite a while before 'diconnecting' (while being anywhere from 15M to a few hours). From looking at the last hundred or so of entries in the log file, when a disconect has happened, there is nothing obvious.
I would suggest people try this. No idea WHY the logserver would improve connectivity, as all it does is tap into a stream of information spat out of EVE.
[edit start]
Suggestion to CCP:
Would it be possible to have a file generated for connectivity statistics when an EVE client gets 'diconnected' so atlteast you/we/us have some concrete data to communicate with. You put in it the stuff YOU want logged. i.e. something useful that would give 'indication/hints' as to where/what/who is giving us problems.
[edit end]
tedric.
My friend, uninstall Norton, it's the biggest rubbish on the market. It does nothing, apart from wasting resources and HD space. Use Avast, AVG, NOD32 or even Kaspersky.
I used to have Norton until I realised Norton doesn't stop any virusses and then when it does detect them it can't delete them because it's Norton and Norton is shite.
Farjung is my God |
Apocolyptic Prophet
|
Posted - 2008.10.03 14:47:00 -
[165]
Edited by: Apocolyptic Prophet on 03/10/2008 14:48:34
Well, after running pingplotter, I see all the packet loss occurring around the last few hops (telecity or something like that.)
The funny thing is, the packetloss from my ISP is non-existent. I don't see how this could be an ISP problem.
Packet loss is in italics, since the graph gets messed up a lil.
Target Name: N/A
IP: 87.237.38.200
Date/Time: 10/3/2008 9:40:26 AM to 10/3/2008 9:41:43 AM
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 30 30 100.0 0 0 0 [-]
2 30 30 100.0 0 0 0 [-]
3 32 0 0.0 6 10 7 ge-1-42-ur01.mchenry.il.chicago.comcast.net [68.86.115.149]
4 32 0 0.0 6 18 9 te-8-2-ur02.mchenry.il.chicago.comcast.net [68.87.230.30]
5 32 0 0.0 7 11 8 te-3-1-ur01.nchicago.il.chicago.comcast.net [68.87.230.34]
6 32 0 0.0 8 15 9 te-8-4-ur02.nchicago.il.chicago.comcast.net [68.87.230.226]
7 32 0 0.0 10 18 11 te-2-2-ar02.area4.il.chicago.comcast.net [68.87.229.126]
8 32 0 0.0 10 21 11 [68.86.90.49]
9 32 0 0.0 10 143 24 [68.86.89.58]
10 31 1 3.2 113 155 115 telecity.ge9-9.br02.ldn01.pccwbtn.net [63.218.13.222]
11 31 0 0.0 113 170 116 532-dist65-01.lon3.telecity.net [217.20.44.226]
12 31 3 9.7 114 129 116 ipt-ccp-games-1-as35834.lon3.telecity.net [217.20.44.138]
13 31 0 0.0 113 122 114 [87.237.38.200]
That was just from a few moments of running ping plotter, but I saw similar results when I let it run through the entire 1500 samples.
Like I said, I see no ISP problem here. *shrug*
However, after reading this post:
http://oldforums.eveonline.com/?a=topic&threadID=876044
I have found that switching Eve's default port from 26000 to 3724 does help things slightly.
I still disconnect, but not as often.
You can give it a try by following the directions here:
http://support.eve-online.com/Pages/KB/Article.aspx?id=405
Apparently, this port is not supported by CCP, but what can you do?
|
Paklid Collector
|
Posted - 2008.10.03 15:07:00 -
[166]
Originally by: Liranan
Could you please post your results here?
Pings were not bad but the lost server connection occured during those spikes in packet loss.
I have already gotten a response to my bug report so hopefully there is a solve on the way.
|
Spriggen Ma'for
Defcon One
Tau Ceti Federation
|
Posted - 2008.10.03 15:10:00 -
[167]
Originally by: Apocolyptic Prophet
Edited by: Apocolyptic Prophet on 03/10/2008 14:48:34
Well, after running pingplotter, I see all the packet loss occurring around the last few hops (telecity or something like that.)
The funny thing is, the packetloss from my ISP is non-existent. I don't see how this could be an ISP problem.
Packet loss is in italics, since the graph gets messed up a lil.
Target Name: N/A
IP: 87.237.38.200
Date/Time: 10/3/2008 9:40:26 AM to 10/3/2008 9:41:43 AM
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 30 30 100.0 0 0 0 [-]
2 30 30 100.0 0 0 0 [-]
3 32 0 0.0 6 10 7 ge-1-42-ur01.mchenry.il.chicago.comcast.net [68.86.115.149]
4 32 0 0.0 6 18 9 te-8-2-ur02.mchenry.il.chicago.comcast.net [68.87.230.30]
5 32 0 0.0 7 11 8 te-3-1-ur01.nchicago.il.chicago.comcast.net [68.87.230.34]
6 32 0 0.0 8 15 9 te-8-4-ur02.nchicago.il.chicago.comcast.net [68.87.230.226]
7 32 0 0.0 10 18 11 te-2-2-ar02.area4.il.chicago.comcast.net [68.87.229.126]
8 32 0 0.0 10 21 11 [68.86.90.49]
9 32 0 0.0 10 143 24 [68.86.89.58]
10 31 1 3.2 113 155 115 telecity.ge9-9.br02.ldn01.pccwbtn.net [63.218.13.222]
11 31 0 0.0 113 170 116 532-dist65-01.lon3.telecity.net [217.20.44.226]
12 31 3 9.7 114 129 116 ipt-ccp-games-1-as35834.lon3.telecity.net [217.20.44.138]
13 31 0 0.0 113 122 114 [87.237.38.200]
That was just from a few moments of running ping plotter, but I saw similar results when I let it run through the entire 1500 samples.
Like I said, I see no ISP problem here. *shrug*
However, after reading this post:
http://oldforums.eveonline.com/?a=topic&threadID=876044
I have found that switching Eve's default port from 26000 to 3724 does help things slightly.
I still disconnect, but not as often.
You can give it a try by following the directions here:
http://support.eve-online.com/Pages/KB/Article.aspx?id=405
Apparently, this port is not supported by CCP, but what can you do?
Honestly, you cannot find any relation between personal tweaks and better connection stability. I've tried every method they give, and...
Disconnects are randomly appearing, anyway.
So even if somebody think something is worth, nothing really changes. And even if we "only" get disco every hour instead of every 10 minutes... That's untolerable. 
|
Apocolyptic Prophet
|
Posted - 2008.10.03 17:25:00 -
[168]
Originally by: Spriggen Ma'for
Originally by: Apocolyptic Prophet
Edited by: Apocolyptic Prophet on 03/10/2008 14:48:34
Well, after running pingplotter, I see all the packet loss occurring around the last few hops (telecity or something like that.)
The funny thing is, the packetloss from my ISP is non-existent. I don't see how this could be an ISP problem.
Packet loss is in italics, since the graph gets messed up a lil.
Target Name: N/A
IP: 87.237.38.200
Date/Time: 10/3/2008 9:40:26 AM to 10/3/2008 9:41:43 AM
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 30 30 100.0 0 0 0 [-]
2 30 30 100.0 0 0 0 [-]
3 32 0 0.0 6 10 7 ge-1-42-ur01.mchenry.il.chicago.comcast.net [68.86.115.149]
4 32 0 0.0 6 18 9 te-8-2-ur02.mchenry.il.chicago.comcast.net [68.87.230.30]
5 32 0 0.0 7 11 8 te-3-1-ur01.nchicago.il.chicago.comcast.net [68.87.230.34]
6 32 0 0.0 8 15 9 te-8-4-ur02.nchicago.il.chicago.comcast.net [68.87.230.226]
7 32 0 0.0 10 18 11 te-2-2-ar02.area4.il.chicago.comcast.net [68.87.229.126]
8 32 0 0.0 10 21 11 [68.86.90.49]
9 32 0 0.0 10 143 24 [68.86.89.58]
10 31 1 3.2 113 155 115 telecity.ge9-9.br02.ldn01.pccwbtn.net [63.218.13.222]
11 31 0 0.0 113 170 116 532-dist65-01.lon3.telecity.net [217.20.44.226]
12 31 3 9.7 114 129 116 ipt-ccp-games-1-as35834.lon3.telecity.net [217.20.44.138]
13 31 0 0.0 113 122 114 [87.237.38.200]
That was just from a few moments of running ping plotter, but I saw similar results when I let it run through the entire 1500 samples.
Like I said, I see no ISP problem here. *shrug*
However, after reading this post:
http://oldforums.eveonline.com/?a=topic&threadID=876044
I have found that switching Eve's default port from 26000 to 3724 does help things slightly.
I still disconnect, but not as often.
You can give it a try by following the directions here:
http://support.eve-online.com/Pages/KB/Article.aspx?id=405
Apparently, this port is not supported by CCP, but what can you do?
Honestly, you cannot find any relation between personal tweaks and better connection stability. I've tried every method they give, and...
Disconnects are randomly appearing, anyway.
So even if somebody think something is worth, nothing really changes. And even if we "only" get disco every hour instead of every 10 minutes... That's untolerable.
I agree with you that this is intolerable, but it does not look like CCP is going to do anything about it, other than push the shit to the other side of the pool. *shrug*
|
Brawl Bodar
|
Posted - 2008.10.03 18:15:00 -
[169]
I have similar issues since the last patch. Before Trinity 1.1.2 everything was running perfectly fine. Now I need to try to log on multiple times as the client is crashing before loading station environment. Even in game I do get a lot of random disconnects..
All that didn't happen before the 1.1.2 patch.
I am running Vista 64 Bit Business engl btw.
What I tried so far:
Cleared cache folder
Reinstalled EVE client
rebooted my WiFi router (didn't do that in more than one year!)
disabled audio, hardware acceleration on the EVE client
installed classic version..
put EVE in compatibility mode (XP SP2)
No change whatsoever..
Got a ping time of <50ms to the tranquility server.
Whenever I get disconnected I can see three packets that take about 500 ms
As said before: This didn't happen before the trinity 1.1.2 patch..
|
Spriggen Ma'for
Defcon One
Tau Ceti Federation
|
Posted - 2008.10.04 06:21:00 -
[170]
Originally by: Brawl Bodar
I have similar issues since the last patch. Before Trinity 1.1.2 everything was running perfectly fine. Now I need to try to log on multiple times as the client is crashing before loading station environment. Even in game I do get a lot of random disconnects..
All that didn't happen before the 1.1.2 patch.
I am running Vista 64 Bit Business engl btw.
What I tried so far:
Cleared cache folder
Reinstalled EVE client
rebooted my WiFi router (didn't do that in more than one year!)
disabled audio, hardware acceleration on the EVE client
installed classic version..
put EVE in compatibility mode (XP SP2)
No change whatsoever..
Got a ping time of <50ms to the tranquility server.
Whenever I get disconnected I can see three packets that take about 500 ms
As said before: This didn't happen before the trinity 1.1.2 patch..
What is even more curious, is that the problem occurs more and more often... AFTER patches
That COULD mean one thing : the new settings which may lower the lag, also may cause disconnects troubles... pure assumption... but the fact it s getting worse for every people patch after patch is not a really good point. Especially CCP answering they can't do nothing, and are barely responding here to send petitions... zZZzZZZ 
my 2 isks
|
|
|
Avalon Champion
Gallente Defence Evaluation Research Agency
|
Posted - 2008.10.04 06:26:00 -
[171]
Originally by: Apocolyptic Prophet
Originally by: Spriggen Ma'for
Originally by: Apocolyptic Prophet
Edited by: Apocolyptic Prophet on 03/10/2008 14:48:34
Well, after running pingplotter, I see all the packet loss occurring around the last few hops (telecity or something like that.)
The funny thing is, the packetloss from my ISP is non-existent. I don't see how this could be an ISP problem.
Packet loss is in italics, since the graph gets messed up a lil.
Target Name: N/A
IP: 87.237.38.200
Date/Time: 10/3/2008 9:40:26 AM to 10/3/2008 9:41:43 AM
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 30 30 100.0 0 0 0 [-]
2 30 30 100.0 0 0 0 [-]
3 32 0 0.0 6 10 7 ge-1-42-ur01.mchenry.il.chicago.comcast.net [68.86.115.149]
4 32 0 0.0 6 18 9 te-8-2-ur02.mchenry.il.chicago.comcast.net [68.87.230.30]
5 32 0 0.0 7 11 8 te-3-1-ur01.nchicago.il.chicago.comcast.net [68.87.230.34]
6 32 0 0.0 8 15 9 te-8-4-ur02.nchicago.il.chicago.comcast.net [68.87.230.226]
7 32 0 0.0 10 18 11 te-2-2-ar02.area4.il.chicago.comcast.net [68.87.229.126]
8 32 0 0.0 10 21 11 [68.86.90.49]
9 32 0 0.0 10 143 24 [68.86.89.58]
10 31 1 3.2 113 155 115 telecity.ge9-9.br02.ldn01.pccwbtn.net [63.218.13.222]
11 31 0 0.0 113 170 116 532-dist65-01.lon3.telecity.net [217.20.44.226]
12 31 3 9.7 114 129 116 ipt-ccp-games-1-as35834.lon3.telecity.net [217.20.44.138]
13 31 0 0.0 113 122 114 [87.237.38.200]
That was just from a few moments of running ping plotter, but I saw similar results when I let it run through the entire 1500 samples.
Like I said, I see no ISP problem here. *shrug*
However, after reading this post:
http://oldforums.eveonline.com/?a=topic&threadID=876044
I have found that switching Eve's default port from 26000 to 3724 does help things slightly.
I still disconnect, but not as often.
You can give it a try by following the directions here:
http://support.eve-online.com/Pages/KB/Article.aspx?id=405
Apparently, this port is not supported by CCP, but what can you do?
Honestly, you cannot find any relation between personal tweaks and better connection stability. I've tried every method they give, and...
Disconnects are randomly appearing, anyway.
So even if somebody think something is worth, nothing really changes. And even if we "only" get disco every hour instead of every 10 minutes... That's untolerable.
I agree with you that this is intolerable, but it does not look like CCP is going to do anything about it, other than push the shit to the other side of the pool. *shrug*
I'm more and more convinced that it is an ISP error, not our's but CCP's ISP, as most of the issues appear to occur at the TeleCity nodes.
I just hope that they can get this sorted out, though having had experience of external hosting companies, they will disclaim any knowledge of a problem and state its not them despite the evidence of the ping plots.
|
Yllej Gniht
Gallente
0rizen
|
Posted - 2008.10.04 11:53:00 -
[172]
Originally by: Paklid Collector
Pings were not bad but the lost server connection occured during those spikes in packet loss.
Well, I saw your PingPlotter results and they look awesome compared to mine! After 1500 runs, I get a 99.4% packet loss at the provider named ccp-ic-124901-ldn-thon-s2.c.telia.net (213.248.90.90), the one just before the EVE Server.
Now tell me it's not CCP's fault...
I just wish I had a website to post you my screenshot of PingPlotter... |
Spriggen Ma'for
Defcon One
Tau Ceti Federation
|
Posted - 2008.10.04 14:09:00 -
[173]
One GM responded to my petition...
He said it was my ISP's fault, how original 
O Rly?
|
Kazn Antili
|
Posted - 2008.10.04 14:20:00 -
[174]
Originally by: Spriggen Ma'for
One GM responded to my petition...
He said it was my ISP's fault, how original
O Rly?
Meh, customer services does not exist anywhere anymore. I am assuming that we won't see a change anytime soon.
What it seems like to me, is that they know it's their problem, but insist on just ignoring it as long as possible.
I just find it ridiculous that they blame OUR ISPS when the pingplotter evidence clearly states otherwise.
It's obvious that they don't even believe their own answers, because if they truly knew that it was our ISP's that is causing the problem, then why are they not giving us any other info that we could use to direct to our ISP's tech support so maybe this issue could be resolved? (Not that it would help, because they would probably blame CCP.)
I think I may be making a call soon, maybe enough wrestling with the incompetent comcast team will get some info.
|
Steely Dhan
Perkone
|
Posted - 2008.10.04 15:25:00 -
[175]
Edited by: Steely Dhan on 04/10/2008 15:34:51
lots of diconnects last day or so ( 4 in last 1/2 hr)Also the cpu seems to be working harder.
Also the last 2-3 times ive shut eve down I got a memory error, not asure what thats about though.
10/05/08 05:31:48 Fast traceroute 87.237.38.200
Trace 87.237.38.200 ...
1 ******** 10ms 10ms 12ms TTL: 0 (***.73.***-1.cable.telstraclear.net probable bogus rDNS: No DNS)
2 203.167.223.114 9ms 9ms 9ms TTL: 0 (ae0-840.ie4.telstraclear.net probable bogus rDNS: No DNS)
3 218.101.61.105 18ms 18ms 18ms TTL: 0 (ge-1-2-0-843.ie1.telstraclear.net probable bogus rDNS: No DNS)
4 203.98.50.251 18ms 19ms 18ms TTL: 0 (ge-0-2-0-1.xcore1.acld.telstraclear.net probable bogus rDNS: No DNS)
5 203.98.42.66 145ms 145ms 143ms TTL: 0 (so.jb.wils.telstraclear.net probable bogus rDNS: No DNS)
6 157.130.245.21 150ms 151ms 150ms TTL: 0 (GigabitEthernet5-1.GW4.LAX1.ALTER.NET ok)
7 152.63.53.58 143ms 144ms 143ms TTL: 0 (0.so-2-0-0.XL1.LAX1.ALTER.NET ok)
8 152.63.49.141 162ms 162ms 161ms TTL: 0 (0.ge-3-0-0.XL3.SJC7.ALTER.NET probable bogus rDNS: No DNS)
9 152.63.49.169 156ms 155ms 156ms TTL: 0 (POS4-0-0.GW4.SJC7.ALTER.NET ok)
10 157.130.215.70 155ms 156ms 155ms TTL: 0 (teliasonera-test-gw.alter.net probable bogus rDNS: No DNS)
11 80.91.254.178 224ms 223ms 224ms TTL: 0 (nyk-bb2-link.telia.net fraudulent rDNS)
12 80.91.248.253 295ms 296ms 296ms TTL: 0 (ldn-bb2-link.telia.net probable bogus rDNS: No DNS)
13 80.91.254.22 309ms 300ms 300ms TTL: 0 (ldn-b4-link.telia.net probable bogus rDNS: No DNS)
14 213.248.90.90 312ms * * TTL: 0 (ccp-ic-124901-ldn-thon-s2.c.telia.net ok)
15 87.237.38.200 299ms * * TTL:116 (No rDNS)
|
Spriggen Ma'for
Defcon One
Tau Ceti Federation
|
Posted - 2008.10.04 15:35:00 -
[176]
Originally by: Kazn Antili
Originally by: Spriggen Ma'for
One GM responded to my petition...
He said it was my ISP's fault, how original
O Rly?
Meh, customer services does not exist anywhere anymore. I am assuming that we won't see a change anytime soon.
What it seems like to me, is that they know it's their problem, but insist on just ignoring it as long as possible.
I just find it ridiculous that they blame OUR ISPS when the pingplotter evidence clearly states otherwise.
It's obvious that they don't even believe their own answers, because if they truly knew that it was our ISP's that is causing the problem, then why are they not giving us any other info that we could use to direct to our ISP's tech support so maybe this issue could be resolved? (Not that it would help, because they would probably blame CCP.)
I think I may be making a call soon, maybe enough wrestling with the incompetent comcast team will get some info.
I fully agree with you...
It is like they would like to hide the thing a long time enough to habit people to disconnections...
I barely imagine calling my ISP (always a stupid girl who doesn't know anything), telling them i have troubles with a MMO, and that they should fix it... What info could we give them?
As I speak, another disconnection...
Let's keep this thread on the first page anyway, when it will reach 30 pages, maybe CCP will react. (or not) |
Liranan
M'8'S
Frontal Impact
|
Posted - 2008.10.04 15:57:00 -
[177]
Originally by: Spriggen Ma'for
Meh, customer services does not exist anywhere anymore. I am assuming that we won't see a change anytime soon.
What it seems like to me, is that they know it's their problem, but insist on just ignoring it as long as possible.
I just find it ridiculous that they blame OUR ISPS when the pingplotter evidence clearly states otherwise.
It's obvious that they don't even believe their own answers, because if they truly knew that it was our ISP's that is causing the problem, then why are they not giving us any other info that we could use to direct to our ISP's tech support so maybe this issue could be resolved? (Not that it would help, because they would probably blame CCP.)
I think I may be making a call soon, maybe enough wrestling with the incompetent comcast team will get some info.
I fully agree with you...
It is like they would like to hide the thing a long time enough to habit people to disconnections...
I barely imagine calling my ISP (always a stupid girl who doesn't know anything), telling them i have troubles with a MMO, and that they should fix it... What info could we give them?
As I speak, another disconnection...
Let's keep this thread on the first page anyway, when it will reach 30 pages, maybe CCP will react. (or not)
I will keep this thread on the first page and bump it everyday on my own if I have to for the next two months, or until this has been resolved. I will not accept CCP's claims and excuses that these problems are our ISP's when they are the ones to blame.
I want to see a Dev come to this thread and dare openly say that it's our ISP's! No more proof is needed, we have the proof you wanted, now, please, solve the problem. The time for asking, begging and petitioning is coming to an end CCP. Time for firm action is nearly at hand. |
Spriggen Ma'for
Defcon One
Tau Ceti Federation
|
Posted - 2008.10.04 16:06:00 -
[178]
Edited by: Spriggen Ma''for on 04/10/2008 16:12:26
Edited by: Spriggen Ma''for on 04/10/2008 16:09:47
 Please visit your user settings to re-enable images.
Many LP...
But i don t see the DNSname on my screen... |
Invelious
Amarr
Vigilia Valeria Expeditionary Forces
|
Posted - 2008.10.04 17:29:00 -
[179]
Well, i'm reading alot of stuff on using a pingploter, its the ISP, maybe a hardware issue with your system, firewall, router, ect ect... but the fact of the matter is, at least with me, is that the only time i've disconnected was either i stayed online durning downtime or when my motherboard crashed, ive been playing EVE for almost 2 years now and i haven't experienced anything like this before.
My new PC has been running eve since June 08, nothing has been added, no hardware issues, same internet provider, i dont know what a ISP is but i'm 100% positive nothing with that has changed. ive disco'd like 5 times today, the first time caused me to loose my Abaddon in a lvl 4. I know this issue isn't coming from my end.
I'm not accusing CCP of anything, but there is clearly a issue that has been generated here that needs to be resolved, prehaps another patch update issue as we have had before.
I love this game CCP, i pay to play, i'm a loyal costomer of your service. And a little customer service is all i'm asking for here, please provide us with a resolution to this matter.
|
Liranan
M'8'S
Frontal Impact
|
Posted - 2008.10.04 17:45:00 -
[180]
I first started playing EVE on Serenity. After playing there for nine months I moved here and have been on TQ for one and a half year. My connection to serenity was flawless but after I moved I was unable to play and paid a lot of money to have fiber optics put in. Now my connection to other games is flawless (7 Mbit connection) and EVE is the only game that prevents me from playing.
Proof above shows that there is a serious problem with the TQ server and this problem is not new. Earlier this year many people were having this problem and it got solved, but now the problem is back and it needs dealing with immediately.
Farjung is my God |
|
|
|
|
| |
|
| Pages: 1 2 3 4 5 [6] 7 8 9 10 11 12 13 14 15 .. 15 :: one page |
| First page | Previous page | Next page | Last page |