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EVE Online: Empyrean Age 1.1 Patch Deployment Discussion Thread

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Author	Thread Statistics \| Show CCP posts - 33 post(s)
Tavrie	Posted - 2008.09.02 20:44:00 - [991] im wearing a tin foil hat and a coat made of tunafish The clever cat eats cheese and breathes down rat holes with baited breath
TANK23	Posted - 2008.09.02 20:44:00 - [992] dude love that you tube of TANK CEO and drakk so funny
DarkAssasain Amarr	Posted - 2008.09.02 20:44:00 - [993] 7mins
Jenkins Leroy	Posted - 2008.09.02 20:44:00 - [994] Server is starting. All be ready to log in .
Shingly Amarr Angel Sky Security Council	Posted - 2008.09.02 20:45:00 - [995] I must say that I am surprised of this. Knowing as myself this as I have worked programmer for MS (And believe sometimes there have similar chaotic situations) how much these kind operations are prepared advance and pre tested. That kind delay can be really only by two reasons. Patch deployment coordinator did not do his work well enough and investigated worst case scenario. Or the bug hunters leading teams did not but patch related items on stress test what fore now there is unexpected reaction from trinity. Also we all should keep in mind that we are talking about game over 23 000 players online who each one has their own skills, items, status and sum of other things. So testing server handful users witch skills and stuff is reset after each sequence are not giving most reliable output info for patch. In this case when we are talking all ready over 4 hour delay CCP should consider to make some kind goodwill act towards to paying customers. As I know that there are lots of players who plan they game times and really put some effort for their doings. But still I believe that all will be sorted out and wouldnÆt be wonder if it all ready has as I post this reply.
Ian Caten	Posted - 2008.09.02 20:45:00 - [996] 417 seconds.... oh yeah...
dody Mutually Assured Disruption	Posted - 2008.09.02 20:45:00 - [997] my mum bought me a faction fitted fishing rod
Alara Dark Minmatar Republic Military School	Posted - 2008.09.02 20:45:00 - [998] Awww crap, only 18 hours left until Learning 4 is trained...
TANK23	Posted - 2008.09.02 20:45:00 - [999] oh starting up 6 mins could this be it!!!!
Captain HanSolo	Posted - 2008.09.02 20:45:00 - [1000] Starting up .. T minus 907w0er97w0986786868 seconds.
Pyrel Mong	Posted - 2008.09.02 20:45:00 - [1001] Originally by: Greg Vaganza Hello all fans and freaks of and in EVE, I personally know that deploying a patch or an extension for a software product with the complexity of something like EVE-Online can be very hard if something fails. So to all the people who are now angry, please be sure that everybody in Island and/or the USA who is part of this project, is, at this moment, giving his or her best to get it running. When a company like CCP is deploying a patch they will have made a bunch of tests to ensure its complete functionality. Otherwise they will have changed the patch day. But even when everybody in a developer team is sure that everything works fine and after the patch or during the deployment something fails, you feel yourself like an idiot, and ask yourself what has gone wrong. In the case we have here there really can be a single char which makes the deployment fail. And there can appear very very complex connections between code and data which make it fail. Maybe the database now has incosistent entries where the developers have to develop tools or database-views to find out what went wrong. Or at least a million lines of code have to be debugged to find out where exactly the error appears. And after that the error has to be reproduced to understand what the reason is. And after the bug is fixed, there have new tests to be made to ensure that no other bug has been produced througout the "fix". This takes time, because we are all only human. So please imagine CCP now, where (more or less) all are running around like chickens, asking stupid questions and not beeing sure of what they've done the last weeks, returning to their seats and looking uncomprehending on their code. So, from me to the developers, good luck. You are doing a good job, just try to stay cool, perhaps start something like the "extreme programming"-theory because four eyes are better than two (I know why...) . Best wishes! Greg One can avoid downtime by having a second/backup/redundant/auxilirary set of computers for when you get hardware trouble with your primary systems (Which is good for reliability anyway). One then takes a complete backup of all systems to secondary media, be it dvd, blueray, NAS I don't care. And then deploys the patch to the backup cluster, does testing and makes sure it's working as advertised, using a copy of the database that we just took a backup of. Once everything is good, announce in game that "We're shutting servers down in 30min so get your ass to a station", and once the server is down, quickly transfer the entire database from the live server to the backup cluster and reroute trafic to the backup cluster by unplugging the primary, the redundancy will kick in and traffic will flow to the backup cluster with the patch already applied. Now apply patch to primary cluster while backup serves the hungry crowd. Switch back to primary system at a comfortable time, like next maintenance. Total downtime? About the time it takes to swap databases, if you have properly set stuff up, it's just a matter of changing an IP address. So like 5min with the restarting? Evely body happy!
PhoenixMastM	Posted - 2008.09.02 20:45:00 - [1002] Originally by: Fox Ogmo Gotta feel sorry for the dev's, they've probably been working at least 12 hours today. Tell me that's not devotion to the customers... No that is not, that is ****in badass customer service. :D GO DEV TEAM! WE'VE GOT UR BACK!
Tavrie	Posted - 2008.09.02 20:45:00 - [1003] PLEASE WAR DEC MAD2 PLEASE WAR DEC MAD2 PLEASE WAR DEC MAD2 PLEASE WAR DEC MAD2 PLEASE WAR DEC MAD2 PLEASE WAR DEC MAD2 PLEASE WAR DEC MAD2 PLEASE WAR DEC MAD2 PLEASE WAR DEC MAD2
Ghost Siretsa	Posted - 2008.09.02 20:45:00 - [1004] 6 mins til we get a "server start has delayed" message :)
nivek rotaki	Posted - 2008.09.02 20:45:00 - [1005] Originally by: Gnoof I assume this video with Tank CEO and Daakkon is pretty old (1.5 yrs at least) ? http://www.youtube.com/watch?v=uf-FUmR4DMA Mandatory material for any miner ; 10 minutes of sheer pleasure. Without (ganking) pirates EvE would be very very boring. They provide the adrenaline-rush no NPC rat can provide. This video is about a dude in a cruiser getting blown up in a .1 and complaining on the ventrilo server of the corp that killed him. The added gfx and music for effects are hilarious. awwww...dude...that was fracin hillarious!
Johnis Almarie	Posted - 2008.09.02 20:46:00 - [1006] Well done CCP and all involved, I hope it continues to be as good as it has been.
Deu5	Posted - 2008.09.02 20:46:00 - [1007] place yout bets... maybe another hour more??
cpfatboy fuall	Posted - 2008.09.02 20:46:00 - [1008] Originally by: Jenkins Leroy Server is starting. All be ready to log in . yes lets kill it again that will be fun
3Bird	Posted - 2008.09.02 20:46:00 - [1009] Originally by: King KLoWn Another day in eve CCP Punishment lol King you legend :P
Li Atta	Posted - 2008.09.02 20:54:00 - [1010] Originally by: White Chasm ONLY ONE MINUTE! THEN BUMRUSH THE SERVER SO IT ALL LAGS SO HARD THAT ICELAND BURNS! Patience is a virtue todays gamer doesn't have. You know the servers AREN'T in Iceland, right?
Cyance Wolff Caldari Irken Invaders	Posted - 2008.09.02 20:54:00 - [1011] think iam going to play entropia universe
Myles Atta	Posted - 2008.09.02 20:54:00 - [1012] Woot? I did log in and then got D/Ced.
McGaja	Posted - 2008.09.02 20:54:00 - [1013] Lol this is my first major patch day!!!!!! 4-5 hours late is not that serious...
Joey2cool	Posted - 2008.09.02 20:54:00 - [1014] Originally by: Delta Jax Quote from CCP DEVS: Gotcha!! yup all pointing and laughing at us!
Alton Jin Gallente Astromechanica Maxima Astromechanica Federatis	Posted - 2008.09.02 20:54:00 - [1015] zzzzzzzzzzzzz
Fox Ogmo Caritas.	Posted - 2008.09.02 20:54:00 - [1016] Oh... lol... This just in! Originally by: God "And verily, ye capsuleers shalt have thine internet spaceships back by the 22nd hour of the second day of september, the year 5176"
Aliedora	Posted - 2008.09.02 20:54:00 - [1017] Edited by: Aliedora on 02/09/2008 20:54:28 EMORAGEQUIT everyone
DaLumberJack	Posted - 2008.09.02 20:55:00 - [1018] Originally by: Astraias They lied its 21:30 half of eves members just committed suicide
Tare Bloodraven	Posted - 2008.09.02 20:55:00 - [1019] How to keep an idiot in suspense??? Status: ...checking status
Jiremjahu Menasseh	Posted - 2008.09.02 20:55:00 - [1020] You know, if CCP were based in the UK they would currently be in breach of The Supply of Goods and Services Act...

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