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Thread Statistics | Show CCP posts - 18 post(s) |
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CCP Navigator
C C P
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Posted - 2008.12.11 11:47:00 -
[1]
The EVE Online Quantum Rise 1.0.3 patch has been deployed and Tranquility has returned to service. If you have an issue after the deployment, please check the below list as well as the Known Issues page to see if the Dev Team is already aware of it and submit a bug report. If you are unsure of what has been changed in this patch, please take a look at the Patch Notes page.
We would appreciate as much feedback as possible on playability and performance within large fleet battles, small gang warfare and within large population areas and mission hubs. We will be monitoring this thread over the coming days and weeks so your feedback is important to us.
Important: Please do not use this thread to discuss the Starbase exploit. All posts on that subject will be removed.
Navigator
Senior Community Representative
CCP Games,
Email / Netfang
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Fallon Windskimmer
Dedicated Inactivity
Trans-Stellar Industries
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Posted - 2008.12.11 11:57:00 -
[2]
Edited by: Fallon Windskimmer on 11/12/2008 11:57:48
While I have yet to have the opportunity to spend any significant time in game, my first impression is a big thank you! Dual clients has seen a rather dramatic FPS increase, the ability to disable camera shake is a blessing, and overall things appear to be running much more like they did pre QR.
As I said, not enough time in game to see if the problems I've had with client stutter have been relieved, but first gut reaction is, well done CCP.
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Horzunaman
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Posted - 2008.12.11 12:07:00 -
[3]
Edited by: Horzunaman on 11/12/2008 12:07:10
Fps with dual and triple client set up almost doubled for me under vista with an ati card, and thats not even taking the option to deactivate fleet relevant effects into account. Thank you.
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BlueTest2
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Posted - 2008.12.11 12:16:00 -
[4]
Patch is not working for me.
Logged out of eve about an hour before today's patch & dt.
However, after this downtime, I'm totally unable to start the client.
It has not been patched yet.
After double clicking on the eve icon on my desktop, the red Quantum Rise screen appears, then nothing happens. The eve tab is still on my start menu bar, but clicking on it does not help.
Have restarted my computer several times.
Help would be appreciated.
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CCP Casqade
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Posted - 2008.12.11 12:23:00 -
[5]
 Originally by: BlueTest2
However, after this downtime, I'm totally unable to start the client.
Hi. Please try clearing your cache and settings folder. Here is how: http://support.eve-online.com/Pages/KB/Article.aspx?id=371
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BlueTest2
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Posted - 2008.12.11 12:31:00 -
[6]
Ok, got the client to start.
However, does this mean that i lose all of my settings?
I'm especially concerned with my market quickbar and bookmarks.
I have moved the old files to another folder. Is it possible to at least retain my market quickbar?
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Ricky1989
The Chaotic Order
Void.
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Posted - 2008.12.11 12:31:00 -
[7]
There is one issue for me, when jumping through a stargate, the space background turns grey for a second and then reverts to its usual colour.
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Morphed Override
Shade.
Penumbra Alliance
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Posted - 2008.12.11 12:41:00 -
[8]
Edited by: Morphed Override on 11/12/2008 12:41:24
Have an issue with sovereignty not upgrading, though already petitioned about it and had a response from a GM. should I still bug report it?
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CCP Navigator
C C P
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Posted - 2008.12.11 12:51:00 -
[9]
Originally by: Morphed Override
Edited by: Morphed Override on 11/12/2008 12:41:24
Have an issue with sovereignty not upgrading, though already petitioned about it and had a response from a GM. should I still bug report it?
It never hurts to submit a bug report 
Navigator
Senior Community Representative
CCP Games,
Email / Netfang
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CCP Casqade
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Posted - 2008.12.11 12:59:00 -
[10]
Originally by: Ricky1989
There is one issue for me, when jumping through a stargate, the space background turns grey for a second and then reverts to its usual colour.
Hi. Try updating your drivers if they are not already up to date. If that does not solve this issue, please file a bug report with Dxdiag, screen shots, logserver logs.
1. Read this: http://oldforums.eveonline.com/?a=topic&threadID=585921
2. Go here: https://bugs.eve-online.com/newbugreport.asp
You can possibly also try changing the cache size under the "Display & Graphics" tab on the ESC menu.
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Zubb Ionesco
Audentia et Artis
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Posted - 2008.12.11 13:02:00 -
[11]
After patching the client wont start. I get an windows error message saying "The procedure entry point HeapSetInformation could not be located in the dynamic link library KERNEL32.dll". I'm using W2k with SP2.
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Never knock on Death's door. Ring the bell and run! Death hates that. |
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CCP Casqade
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Posted - 2008.12.11 13:07:00 -
[12]
Originally by: Zubb Ionesco
After patching the client wont start. I get an windows error message saying "The procedure entry point HeapSetInformation could not be located in the dynamic link library KERNEL32.dll". I'm using W2k with SP2.
Windows 2000 is not supported. The function in question was however introduced in Windows 2000 SP4, so updating to SP4 should resolve this problem.
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Brandon Boyd
Caldari
State Protectorate
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Posted - 2008.12.11 13:12:00 -
[13]
With the Patch Text became blurred (all of it, every letter) when playing in Windowed Mode
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CCP Tanis.
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Posted - 2008.12.11 13:14:00 -
[14]
Originally by: Brandon Boyd
With the Patch Text became blurred (all of it, every letter) when playing in Windowed Mode
Which video card are you using?
Are your drivers up to date?
____________________________
I break things.Ö
CCP Tanis.
Testing Lead - Engineering Services
CCP Games
"So let me get this straight; you want to fly on a magic carpet, to see the king of the potato people and plead with him for your freedom; and you're telling me you're completely sane?!" |
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Claudia Jefferson
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Posted - 2008.12.11 13:16:00 -
[15]
With one client it runs better than before.
With two it runs worse...
Amd 5600+ x2
2GB ram
8600GT
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Zubb Ionesco
Audentia et Artis
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Posted - 2008.12.11 13:16:00 -
[16]
Originally by: CCP Casqade
Originally by: Zubb Ionesco
After patching the client wont start. I get an windows error message saying "The procedure entry point HeapSetInformation could not be located in the dynamic link library KERNEL32.dll". I'm using W2k with SP2.
Windows 2000 is not supported. The method in question was however introduced in Windows 2000 SP 4, so updating to SP4 should resolve this problem.
Oh,interesting.. Since when it isnt supported?
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Never knock on Death's door. Ring the bell and run! Death hates that. |
Brandon Boyd
Caldari
State Protectorate
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Posted - 2008.12.11 13:17:00 -
[17]
8800 Ultra, Best drivers for my Card(not newest but most effective).
Everything was fine pre Patch btw.
Thx for the quick reply, seems to me as if windows clear type somehow screws this up, but i am by no means an expert.
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Crux Australis
A.N.A.R.C.H.I.C.A
G00DFELLAS
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Posted - 2008.12.11 13:17:00 -
[18]
Every time I log off (crash) there is the probability that I won't be able to start playing again.
1) Logoff (with or without random eve.exe errors) or crash.
2) log in again.
3) start the enter in space thing with the char whith whom i logged off / crashed.
4) getting stuck at end of the enter in space phase.
- Other characters load ok.
- Only way to fix this that I have found is to delete cache and settings.
I got a couple of random crashes with a "Pure virtual function call" message or something like that.
Frustrating to say the least.
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Ricky1989
The Chaotic Order
Void.
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Posted - 2008.12.11 13:18:00 -
[19]
Originally by: Zubb Ionesco
Originally by: CCP Casqade
Originally by: Zubb Ionesco
After patching the client wont start. I get an windows error message saying "The procedure entry point HeapSetInformation could not be located in the dynamic link library KERNEL32.dll". I'm using W2k with SP2.
Windows 2000 is not supported. The method in question was however introduced in Windows 2000 SP 4, so updating to SP4 should resolve this problem.
Oh,interesting.. Since when it isnt supported?
I believe it came in when the EVE code changed to dragon. Well it was the same time as the new bloodlines.
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CCP Tanis.
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Posted - 2008.12.11 13:19:00 -
[20]
Originally by: Claudia Jefferson
With one client it runs better than before.
With two it runs worse...
Amd 5600+ x2
2GB ram
8600GT
Can you elaborate on that?
- Describe how the performance is worse (lower FPS from before, more CPU/RAM used, etc)
- What graphics settings are you using?
- Are you using standard installation, or do you use a custom configruation?
____________________________
I break things.Ö
CCP Tanis.
Testing Lead - Engineering Services
CCP Games
"So let me get this straight; you want to fly on a magic carpet, to see the king of the potato people and plead with him for your freedom; and you're telling me you're completely sane?!" |
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CCP Casqade
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Posted - 2008.12.11 13:20:00 -
[21]
Originally by: Zubb Ionesco
Oh,interesting.. Since when it isnt supported?
Since 13th of March 2008.
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BlueTest2
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Posted - 2008.12.11 13:27:00 -
[22]
Originally by: BlueTest2
Ok, got the client to start.
However, does this mean that i lose all of my settings?
I'm especially concerned with my market quickbar and bookmarks.
I have moved the old files to another folder. Is it possible to at least retain my market quickbar?
Anyway to get my market quickbar back?
Bookmarks are the only thing i have left.
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Claudia Jefferson
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Posted - 2008.12.11 13:31:00 -
[23]
Originally by: CCP Tanis.
Originally by: Claudia Jefferson
With one client it runs better than before.
With two it runs worse...
Amd 5600+ x2
2GB ram
8600GT
Can you elaborate on that?
- Describe how the performance is worse (lower FPS from before, more CPU/RAM used, etc)
- What graphics settings are you using?
- Are you using standard installation, or do you use a custom configruation?
1. generally much lower FPS. One client 70FPS i station - in space 70-120FPS, two clients both in station 10-12FPS - two client both in space 40 on one 20 on the other, one in station one in space 10-15FPS on both.
2. Im running vista x64, both clients are window mode, 1280x960 24bit, premium content, cache normal 128MB, effects are on also use lod and sun is ocluded by ship, but load station environment is off, shadow quality normal, hdr disabled.
3. std installation and both are running out of the same installation.
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Culsotu2
Nomads
Veritas Immortalis
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Posted - 2008.12.11 13:34:00 -
[24]
Originally by: Brandon Boyd
With the Patch Text became blurred (all of it, every letter) when playing in Windowed Mode
me too - I play in fullscreen mode
AMD XP 2600+
GeForce 7600 GT 163.75
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CCP Casqade
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Posted - 2008.12.11 13:34:00 -
[25]
Originally by: BlueTest2
Originally by: BlueTest2
Ok, got the client to start.
However, does this mean that i lose all of my settings?
I'm especially concerned with my market quickbar and bookmarks.
I have moved the old files to another folder. Is it possible to at least retain my market quickbar?
Anyway to get my market quickbar back?
Bookmarks are the only thing i have left.
I'm afraid that you have to set everything up manually again. Mixing old cache/settings with new settings is not recommended as it can corrupt the client and cause nasty issues like making it impossible to start the client or corrupt the overview.
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Brandon Boyd
Caldari
State Protectorate
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Posted - 2008.12.11 13:47:00 -
[26]
Originally by: Culsotu2
Originally by: Brandon Boyd
With the Patch Text became blurred (all of it, every letter) when playing in Windowed Mode
me too - I play in fullscreen mode
AMD XP 2600+
GeForce 7600 GT 163.75
I am running driver versioin 7.15.11.6925, but as i mentioned before, everything was running fine till after DT
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Lou Blaster
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Posted - 2008.12.11 14:00:00 -
[27]
Mac-Client doesn't start after patch.
Same probs as after last patch. The client is displayed twice in the dock, but no loginscrenn is coming up.
Mac OS 10.5.5, iMac 3.0 Dualcore, 4GB Ram.
Anyone else has this prob?
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MMXMMX
Caldari
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Posted - 2008.12.11 14:10:00 -
[28]
Everything is fine after Patch NP btw.
Good job 
O yes and so fast deployed this time just a really nice job .
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Lutoslaw
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Posted - 2008.12.11 14:17:00 -
[29]
I wrote this in other threads, but repeat it here
After patch my Eve's client uses about twice as much memory as before. Using 2 accounts is almost impossible now.
After 5-10 jumpes my client uses above 1,5 GB memory, and I've got 5-10 seconds freezes when something need to be loaded. I'm gathering information to bug report it.
Before last patch I havent got any proglem like that
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Kamille Yunn
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Posted - 2008.12.11 14:17:00 -
[30]
I have the same issue.
I am also on an iMac 3.0 dualcore, 4GB Ram
Interestingly the macbook pro that I just updated works just fine, but I would like my iMac to work again.
Originally by: Lou Blaster
Mac-Client doesn't start after patch.
Same probs as after last patch. The client is displayed twice in the dock, but no loginscrenn is coming up.
Mac OS 10.5.5, iMac 3.0 Dualcore, 4GB Ram.
Anyone else has this prob?
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Ky'rena
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Posted - 2008.12.11 14:18:00 -
[31]
well, it started out nice but after an hour. The lag build up is back. 
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John Hollow
Minmatar
Afterisk
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Posted - 2008.12.11 14:43:00 -
[32]
First time ever, running Steam the patch did not break! Steam features still work too! Thanks 
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Napro
Caldari
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Posted - 2008.12.11 14:48:00 -
[33]
Edited by: Napro on 11/12/2008 14:51:27
WTF CCP fixed FPS in EVE???
New patch looks great 
edit: Um ... nvm. Back to same old stutter... Not sure what happened there. Was running at a buttery smooth 40-50 fps now im back down to 20.
O wellz
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Russian marginal
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Posted - 2008.12.11 15:03:00 -
[34]
Edited by: Russian marginal on 11/12/2008 15:04:54
800 mb use Eve before gate - jump, 840mb after, 900mb now when I dock to station.
Win Xp Sp3.
Windows - Premium Graphics Content.
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Blood Titan
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Posted - 2008.12.11 15:05:00 -
[35]
Sweet it sounds like this should fix all the problems I was having, cant wait to try it out. Great job CCP!
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Dainus
Gallente
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Posted - 2008.12.11 15:20:00 -
[36]
I can't download the patch nor from the ingame popup nor from the EvE-Online download webpage. It just doesn't want to start download. Every other web related communication works just fine.
Ne daj bozhe da se srbi slozhe |
WisdomLikeSilence
The Hooded Claw
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Posted - 2008.12.11 15:29:00 -
[37]
Using an imac 24"
Autopatch breaks the client.
Downloading the new client does not work.
Funny, this is exactly what happened the last time.
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Astal Atlar
Caldari
Bulgarian Experienced Crackers
Circle-Of-Two
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Posted - 2008.12.11 15:55:00 -
[38]
ok i got home and i download the new patch,and this is what i got.
Error with patching please close the file and start again.
error=error ept0029 - this is the error that keep coming again and again i even download the patch manualy from the eve-online site but nothing change,is there any chance i make it work or i really need to reinstall my eve client?
Bulgarian experienced crackers - Sons of Tangra |
Animenick
Mobius Rising
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Posted - 2008.12.11 15:58:00 -
[39]
Oh so you fixed some performance problems? Seriously? Did you address the performance problems by just throwing more ram at it because my client is using twice the RAM it did before. Two clients? Impossible now. Can barely run one client. After 30 minutes of play the game runs out of memory and crashes.
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Tobin Shalim
Vulcan Foundry
OPUS Alliance
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Posted - 2008.12.11 16:01:00 -
[40]
Fix missiles yet?
-----
Originally by: Haakkon
I feel a great deal of patriotism at being a part of Goonswarm. We've accomplished great things... we're just mainly jerks about it
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Lutoslaw
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Posted - 2008.12.11 16:06:00 -
[41]
Animenick : Exactly, every jump adds 30 MB to memory usage. After 10 jumps I can't play normally, using 2 clients is impossible now.
I tried change cache settings, but it doesn't help.
I report it and sent task manager's screenshot. I hope they will solve it fast
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tsocheff karma
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Posted - 2008.12.11 16:08:00 -
[42]
any chance of giving us some news? not bloody happy and your silence is deafening, and maybe a better warning on when your gonna patch, i wonder how much skilling i'll miss now, ffs 
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Jupix
Minmatar
Pari Nallea
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Posted - 2008.12.11 16:08:00 -
[43]
I'm seeing a huge increase in RAM usage since 1.0.2. Right now EVE is up to 1,6GB. I noticed it increases by about 50MB each time I jump through a stargate. It's like the client isn't unloading the previous solar system when it loads a new one.
I've also had one spontaneous CTD already which hasn't happened before. This is something I can't recreate though.
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Kurunto
Nictus Astartes
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Posted - 2008.12.11 16:09:00 -
[44]
Originally by: Animenick
Oh so you fixed some performance problems? Seriously? Did you address the performance problems by just throwing more ram at it because my client is using twice the RAM it did before. Two clients? Impossible now. Can barely run one client. After 30 minutes of play the game runs out of memory and crashes.
Same thing. I'm only running one client, premium, in vista with 1 GB of ram. Used to run fine before but now it just slowed to a crawl and ended up freezing my computer. Managed to catch a message about too much memory usage by program: CCP eve online.
I'm going to use classic client and see if it's still leaking/using too much memory.
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Culsotu2
Nomads
Veritas Immortalis
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Posted - 2008.12.11 16:27:00 -
[45]
I find a solution with the blured text ingame -just lowered AA to x4
..ANOTHER problem... clonejumping is still messed up.
Had to relog before I appered in destination station and another relog to reactivate skilltraining.
AND.... I cant fit ship. modul shows red in the slot, when I try to online it, it says its allready online...
..and stats in shipinfo is still default.
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Animenick
Mobius Rising
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Posted - 2008.12.11 16:32:00 -
[46]
Originally by: Kurunto
Originally by: Animenick
Oh so you fixed some performance problems? Seriously? Did you address the performance problems by just throwing more ram at it because my client is using twice the RAM it did before. Two clients? Impossible now. Can barely run one client. After 30 minutes of play the game runs out of memory and crashes.
Same thing. I'm only running one client, premium, in vista with 1 GB of ram. Used to run fine before but now it just slowed to a crawl and ended up freezing my computer. Managed to catch a message about too much memory usage by program: CCP eve online.
I'm going to use classic client and see if it's still leaking/using too much memory.
Hope that works for you. I'm having these issues in the classic client. No reason it should be using more than 300mb of RAM yet it is.
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PJRiddick
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Posted - 2008.12.11 16:32:00 -
[47]
looks like were gonna get another christmas present before chritmas huh,.....
Can we say "PATCH"!
>R<
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Ghost Goat
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Posted - 2008.12.11 16:45:00 -
[48]
Originally by: Animenick
Originally by: Kurunto
Originally by: Animenick
Oh so you fixed some performance problems? Seriously? Did you address the performance problems by just throwing more ram at it because my client is using twice the RAM it did before. Two clients? Impossible now. Can barely run one client. After 30 minutes of play the game runs out of memory and crashes.
Same thing. I'm only running one client, premium, in vista with 1 GB of ram. Used to run fine before but now it just slowed to a crawl and ended up freezing my computer. Managed to catch a message about too much memory usage by program: CCP eve online.
I'm going to use classic client and see if it's still leaking/using too much memory.
Hope that works for you. I'm having these issues in the classic client. No reason it should be using more than 300mb of RAM yet it is.
same , now i cant even open 2 clients , when i try , eve opens up and then crash,
with the microsoft error report message .
probably rebooting will fix it for half hour and then it'll repeat itself.
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Jacob Goods
Goods Industries
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Posted - 2008.12.11 16:56:00 -
[49]
On OS X 10.5.5, first generation Intel MacBook Pro. The patcher starts, but exists without any error message during patch extraction (looks like it happens when extraction is about to start or something).
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Zoiewu
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Posted - 2008.12.11 17:04:00 -
[50]
now using over 2.5g using two clients, hmm.
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Scoop de'Woop
Emino Concepts
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Posted - 2008.12.11 17:10:00 -
[51]
Client crashes about 1 second after showing splash screen with automatic patch. Have cleared the cache and settings but that doesn't work. Doing a fresh install now and will see what that turns up.
Windows XP
Error report:
AppName: exefile.exe AppVer: 5.20.1.5197 ModName: msvcr80.dll
ModVer: 8.0.50727.1433 Offset: 00012f26
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Simmith
Royal Geographic Society
Safe And Fun Environment
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Posted - 2008.12.11 17:10:00 -
[52]
On Win2k had no problem before but now right after startup each process eats 190MB memory (used to be less) and keeps growing and growing and growing.. No crash yet but I restarted one client at 478MB and the other at around 300MB. Running dual clients makes the HD start to scratch very quick now, it never used to do that.
LP Store Database | ME Evaluator |
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CCP Tanis.
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Posted - 2008.12.11 17:10:00 -
[53]
For those who are experiencing memory leak issues....
[non-TL:DR version]
Check your cache size setting:
esc -> Display & Graphics -> Cache size.
This should be set as high as your computer can handle, if you are having problems then set it back to 'off'.
If you try this and are still having issues, please submit a detailed bug report!
Rest assured we are looking into this from our end as well, but there is absolutely no substitute for good information from you guys about what you are experiencing on your own machines.
[Full version]
Memory leaks?
The graphics cache size setting determines how much graphics assets are kept resident in memory. This allows faster loading of scenes, particularly if you're warping in and out often. This comes with a side effect though that the client wil use more memory than it would otherwise. This is quite often mistaken fora memory leak. you may rest assured, it is not.
A memory leak is when the client starts using up memory and does not release it properly when it should. If you set your cache size to anything other than 'off' you are telling EVE to use that much more additional memory.
Normally the EVE client will use around ~200-500mb of RAM. If you then change your cache size to 'High - 256' that means you are telling the EVE client to use an additional 256mb of RAM, thus your client will eventually grow to be using ~400-800mb of RAM.
Optimally you would want to set this to as high as your computer can handle. This can vary widely depending on your hardware, OS, and what other programs are running when you play EVE. A general rule of thumb would be to load up EVE then open the task manager and see how much RAM you have free. If you've got plenty free, turn the setting up, if you're running low, turn it back down.
____________________________
I break things.Ö
CCP Tanis.
Testing Lead - Engineering Services
CCP Games
"So let me get this straight; you want to fly on a magic carpet, to see the king of the potato people and plead with him for your freedom; and you're telling me you're completely sane?!" |
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Ehrys Marakai
Caldari
Mindstar Technology
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Posted - 2008.12.11 17:12:00 -
[54]
Noticed a lot of people having issues with memory usage.
I am not one of them and for the means of testing and isolation of hardware my system is:
Q6600 CPU
4Gb RAM
GA-P35-DS3R Motherboard
8800GT 512Mb GFX
Currently using Forceware Driver 178.24
Windows Vista x64 Business Edition SP1 (All windows updates applied)
I'm taking a huge leap here but I'm guessing that those with memory issues have low amouts of VRAM? I'm also assuming that the way that CCP have made everything render faster is by offloading more of the general models directly into VRAM rather than loading when neccessary. Those without enough VRAM will see their normal RAM usage sky-rocket as the graphics driver will use normal RAM instead and swap when neccessary.
I could of course, be completely wrong ^.^
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Ubyss
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Posted - 2008.12.11 17:14:00 -
[55]
Originally by: Jacob Goods
On OS X 10.5.5, first generation Intel MacBook Pro. The patcher starts, but exists without any error message during patch extraction (looks like it happens when extraction is about to start or something).
I think thats the same thing thats happening on my MacBook Pro. It seems like its going to install the patch after I download then it just goes away. I try to play the game and it tells me to download and install the patch...again!!
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Stryker Vanguard
Brutor tribe
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Posted - 2008.12.11 17:17:00 -
[56]
Edited by: Stryker Vanguard on 11/12/2008 17:18:51
Well, I'm stuffed. I've now uninstalled and reinstalled, emptied a billion cache folders, done everything I can think of and the client crashes instantly with some microsoft error saying something about mscvr80.dll... any ideas anyone? I can't get the thing running at all.
Edit: After third reinstall it works... what the hell.
---SIG HERE---
Why am I still here? I'm an addict. |
Scoop de'Woop
Emino Concepts
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Posted - 2008.12.11 17:21:00 -
[57]
Edited by: Scoop de''Woop on 11/12/2008 17:21:24
Originally by: Stryker Vanguard
Edited by: Stryker Vanguard on 11/12/2008 17:18:51
Well, I'm stuffed. I've now uninstalled and reinstalled, emptied a billion cache folders, done everything I can think of and the client crashes instantly with some microsoft error saying something about mscvr80.dll... any ideas anyone? I can't get the thing running at all.
Edit: After third reinstall it works... what the hell.
Had the same issue but I guess I got lucky and one fresh install fixed whatever issue it was.
Edit: lol alright then.
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Ghost Goat
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Posted - 2008.12.11 17:38:00 -
[58]
Originally by: CCP Tanis.
For those who are experiencing memory leak issues....
[non-TL:DR version]
Check your cache size setting:
esc -> Display & Graphics -> Cache size.
This should be set as high as your computer can handle, if you are having problems then set it back to 'off'.
If you try this and are still having issues, please submit a detailed bug report!
Rest assured we are looking into this from our end as well, but there is absolutely no substitute for good information from you guys about what you are experiencing on your own machines.
im experiencing this issues while the cache size turned to off ,
i should of mentioned it .
btw , does the error reports that related to eve exe that i send to microsoft
is at any use at all ? can we consider that a bug report ?
|
Sirabel
|
Posted - 2008.12.11 17:39:00 -
[59]
I also have got problems with the memory usage. Client gets bigger and bigger until it crashes. Putting cache size to "off" does not help.
Like other guys have already mentioned the loss seems to appear when I jump into a new system and the system is loaded.
|
annoing
Fallen Angel's
|
Posted - 2008.12.11 17:42:00 -
[60]
Memory usage is as bad as ever.
I can still only play no more than hour at a time. Cant even be arsed to log back on as its just not worth the aggro.
And hey NO!! its not my system ok. My system is more than powerful enough to deal with this game, its the game itself thats borked since Quantum.
|
Lutoslaw
|
Posted - 2008.12.11 17:49:00 -
[61]
About memory problem.
I tried all cache settings, it doesn't change anything. Each visited system adds about 50 MB to memory usage, and after client reaches about 1,5 GB I need to restart it, because I'm not able to do anything. I've talked to some other players about this. Some of them got the same problem, seems that it's only Win XP problem, because one of them using windows Vista and everything works perfectly
CCP please don't feed us nonsensical cache settings solution. Before patch eveyrthing works good, and after dont.
So just solve this problem properly asap.
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Bathtube
|
Posted - 2008.12.11 17:56:00 -
[62]
i downloaded and installed the patch but when i log in a popmenu tells me that the server isn't running or i do not got connection. My internet is fine and my client was working yesterday. Someone any id of what went wrong ?
|
Cyb3r Thr3at
The Scope
|
Posted - 2008.12.11 18:11:00 -
[63]
Doing missions is still a pain.. 10FPS after just about 10mins into mission.
|
Jupix
Minmatar
Pari Nallea
|
Posted - 2008.12.11 18:15:00 -
[64]
Originally by: CCP Tanis.
For those who are experiencing memory leak issues....
[...]
esc -> Display & Graphics -> Cache size.
This should be set as high as your computer can handle, if you are having problems then set it back to 'off'.
Hello, I have a stupid question regarding the cache size setting. Does it affect the use of RAM or VRAM? I'm guessing RAM, but I started second-guessing. 
I'm having problems with cache size set to 256MB, and according to the Windoze task manager EVE sometimes uses up to 2GB of memory.
I'll try and get a log for you guys but reproducing this issue is hugely time-consuming.
|
Shad0wsFury
Slacker Industries
|
Posted - 2008.12.11 18:15:00 -
[65]
I'm having massive problems right now with my clients just EATING memory. I normally run two clients, and my page file usage is about 1gb per client, and this is with my cache settings in-game set to "low 32megs"
Give us a break guys, you JUST fixed this same or similar issue recently, and now we've regressed back to where we were after QR initially released. This is garbage.
|
robert free
kadian blades
|
Posted - 2008.12.11 18:16:00 -
[66]
Originally by: CCP Tanis.
For those who are experiencing memory leak issues....
[non-TL:DR version]
Check your cache size setting:
esc -> Display & Graphics -> Cache size.
This should be set as high as your computer can handle, if you are having problems then set it back to 'off'.
If you try this and are still having issues, please submit a detailed bug report!
Rest assured we are looking into this from our end as well, but there is absolutely no substitute for good information from you guys about what you are experiencing on your own machines.
[Full version]
Memory leaks?
The graphics cache size setting determines how much graphics assets are kept resident in memory. This allows faster loading of scenes, particularly if you're warping in and out often. This comes with a side effect though that the client wil use more memory than it would otherwise. This is quite often mistaken fora memory leak. you may rest assured, it is not.
A memory leak is when the client starts using up memory and does not release it properly when it should. If you set your cache size to anything other than 'off' you are telling EVE to use that much more additional memory.
Normally the EVE client will use around ~200-500mb of RAM. If you then change your cache size to 'High - 256' that means you are telling the EVE client to use an additional 256mb of RAM, thus your client will eventually grow to be using ~400-800mb of RAM.
Optimally you would want to set this to as high as your computer can handle. This can vary widely depending on your hardware, OS, and what other programs are running when you play EVE. A general rule of thumb would be to load up EVE then open the task manager and see how much RAM you have free. If you've got plenty free, turn the setting up, if you're running low, turn it back down.
so here i am flying threw empire and i noticed my pc that's running vista and has 4 gig of ram suddenly starts acting up. so i look to see how much ram each of the 2 clients are using and WOW each one using 1.2gig of ram.
so did ccp screw the pooch on this patch as well. is anyone else having this problem. if you dont know i would check your system. seeing as this patch was to speed things up for fleet fights but yet with memory leak like this your system is more likely to freeze up before you load when your system tries to eat 1-2gigs of ram to run a single client.
now can we please get a response from ccp to say hey its your system and not our patch or admit that its on them and there great patch.
i love this game and ccp has done a great job but come on ccp, we would like to play the game and not have to restart every 5min to keep our ram usage to a normal level.
since they will want to know what i am running, asus p5n-d board 4gig ram, quad 2.66, 9800gt card, and its mainly happening when running premium graphic's..
i have cache size set to low and its still taking up to 1.2gig per account. i went further and tested this leak in none premium, when in classic it is still leaking but not near as much. with 2 accounts i hit between 500-800mb per account. seems a bit high.
|
Ubiss
|
Posted - 2008.12.11 18:20:00 -
[67]
Originally by: WisdomLikeSilence
Using an imac 24"
Autopatch breaks the client.
Downloading the new client does not work.
Funny, this is exactly what happened the last time.
So what did you do to fix it? After it starts patching and looks like its done it just tells me I need to download the patch again.
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Bathtube
|
Posted - 2008.12.11 18:21:00 -
[68]
CCP WTF MAKE IT WORK !!!!!(sorry bout the caps)
|
Flaxley
|
Posted - 2008.12.11 18:28:00 -
[69]
i have just been attempting to download the patch, however my connection speed to the net is 6.9 meg but when download i can only achieve a speed of 61 bytes!!, please can you advise on this.
Ps. i have tried connecting multiple times and have yet to improve on this
|
robert free
kadian blades
|
Posted - 2008.12.11 18:29:00 -
[70]
just to add to my other post, i get the leak when flying threw space from system to system, sitting in station seems to make it leak faster then anything else, npcing or running a mission, and pvping. hm that's like everything.
|
ISquishWorms
|
Posted - 2008.12.11 18:33:00 -
[71]
Thanks CCP as far as I am concerned you finally managed to release a patch to be proud of. It is like playing a completely different game a whole new experience here. Eve has just become a joy to play. Although I do find myself now missing the lag is that wrong? 
Thanks so much !!
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Bathtube
|
Posted - 2008.12.11 18:35:00 -
[72]
i cant connect because i got the specified adres wrong, i got no internet or server is down. Al 3 are bull and support seems to take days ccp whats wrong with y. I don even got a crash i don got acces and im sure i didn't change a thing
|
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CCP Casqade
|
Posted - 2008.12.11 18:41:00 -
[73]
Originally by: Kamille Yunn
I have the same issue.
I am also on an iMac 3.0 dualcore, 4GB Ram
Anyone else has this prob?
There is info about this here: http://oldforums.eveonline.com/?a=topic&threadID=945443
Originally by: Bathtube
i downloaded and installed the patch but when i log in a popmenu tells me that the server isn't running or i do not got connection. My internet is fine and my client was working yesterday. Someone any id of what went wrong ?
Hi. Try checking your Firewall settings. When you apply a patch, the signature of the exe file is changed which means that the firewall has to be set to accept a new signature. This is usually done automatically by most firewalls, but if this was not the case, you might have to go and check out the settings yourself.
|
|
Flaxley
|
Posted - 2008.12.11 18:49:00 -
[74]
Update i have a better speed now however i can still only download at 1kb per sec and my internet connection is now running @ 9meg and sugestions?
|
Jupix
Minmatar
Pari Nallea
|
Posted - 2008.12.11 18:50:00 -
[75]
I'm seeing some correlation between alt-tabbing and abnormal EVE memory use. I played normally for half an hour and memory use stayed at normal levels, then I alt-tabbed a bit and now it's hogging memory again at each gatejump.
I'm still logging...
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Bathtube
|
Posted - 2008.12.11 19:07:00 -
[76]
problem solved tx m8 (gues i could have know that)
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Chaomos Skynard
Interstellar Armaments
Free Trade Zone.
|
Posted - 2008.12.11 19:11:00 -
[77]
I cannot seem to be able to download the patch. It says "downloading patch" and then nothing happens. This is the case on both my PC and Laptop.
Anyone else getting this. Is only solution, deleting client and reloading afresh? (trying to avoid that if poss)
Cheers
|
HakanSherif
Minmatar
Amok.
|
Posted - 2008.12.11 19:17:00 -
[78]
I cant read my overview thx to this patch, running on a classic client, havent even tried to play the game coz game is unplayable for me.
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DuncuK
|
Posted - 2008.12.11 19:21:00 -
[79]
Unable to download the patch either via the client or directly from the website (got to 60% completed and is still sitting there after >30 minutes).
My connection is fine for all other applications.
Any suggestions?
|
Chaomos Skynard
Interstellar Armaments
Free Trade Zone.
|
Posted - 2008.12.11 19:23:00 -
[80]
Have spoken to several mates via skype and all either can no longer download or stuck. Seems to be commun issue. No solution as yet, unless is at ccp's end.
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chris xxl
Minmatar
|
Posted - 2008.12.11 19:29:00 -
[81]
Originally by: DuncuK
Unable to download the patch either via the client or directly from the website (got to 60% completed and is still sitting there after >30 minutes).
My connection is fine for all other applications.
Any suggestions?
same problem here.
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sarthe Xi
|
Posted - 2008.12.11 19:46:00 -
[82]
The Mac client is completely broken (once again).
I see a number of similar reports in this thread, and no response. What's up, CPP?
My system: iMac 24" 3.06GHz Intel Core 2 Duo, 4GB RAM, NVIDIA GeForce 8800 GS
Downloaded the patch, it installed, now EVE is stuck on startup (doc icons and menu bars indicate it's active, but no window appears.)
Please advise.
|
Ravenja
|
Posted - 2008.12.11 19:53:00 -
[83]
Edited by: Ravenja on 11/12/2008 19:54:22
After applying the patch I played for around 1h (just flying around and trading really) after which the client started using large amounts of memory, swapping to disk and ultimately crashing. At that point mem usage was around 1.1GB, VM size 1.5GB.
WinXP SP3, Core2Duo, 2GB RAM, ATI HD3850, premium client, no multiple clients.
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Satch Boogie
STK Scientific
N.A.S.A
|
Posted - 2008.12.11 20:01:00 -
[84]
I can't download this patch, via the client or my web browser. I'm only getting 3kb/s. What's going on?
And before you ask, it's not my internet connection.
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Rheinkraft
coracao ardente
Triumvirate.
|
Posted - 2008.12.11 20:02:00 -
[85]
using windows xp, im not getting auto patch and it said incompatable protocol on main page. have tried the know issue for this and it still does not work :(
Under The Black Flag Est 2004
|
Kamille Yunn
|
Posted - 2008.12.11 20:10:00 -
[86]
Edited by: Kamille Yunn on 11/12/2008 20:10:30
Thanks the Revert patch worked. I can get on to play.
Originally by: CCP Casqade
Originally by: Kamille Yunn
I have the same issue.
I am also on an iMac 3.0 dualcore, 4GB Ram
Anyone else has this prob?
There is info about this here: http://oldforums.eveonline.com/?a=topic&threadID=945443
Originally by: Bathtube
i downloaded and installed the patch but when i log in a popmenu tells me that the server isn't running or i do not got connection. My internet is fine and my client was working yesterday. Someone any id of what went wrong ?
Hi. Try checking your Firewall settings. When you apply a patch, the signature of the exe file is changed which means that the firewall has to be set to accept a new signature. This is usually done automatically by most firewalls, but if this was not the case, you might have to go and check out the settings yourself.
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Claudia Jefferson
|
Posted - 2008.12.11 20:11:00 -
[87]
You all have to admit it is actually kind of funny...
Dev blog was like... hey guys we have made this patch and now the client is better and faster than ever!
Reality... not so much...
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Aerym
|
Posted - 2008.12.11 20:16:00 -
[88]
am I the only one who can't even launch the program?
vista 64..
I click eve, and the splash screen comes up for .2 secs, and disappears, no errors or anything.
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Ninjatta
|
Posted - 2008.12.11 20:16:00 -
[89]
Memory leak is now worse than ever running dual clients, nice work CCP....
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Hannibal Ord
Minmatar
Cr4ck Whores
|
Posted - 2008.12.11 20:20:00 -
[90]
I cannot download the patch.
Autopatcher just freezes at about 10%.
Tried manual patching but can't get a connection for more than 10mins, and it says it will take about 1.5 hours to download 5.7 megs on a optic connection.
Tried it with DAP 9.0. Same thing.
Tried downloading new client. That will take me 5 days, and I get disconnected anyway after 1 hour due to timing out. :(
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Neutrino Sunset
Bene Gesserit ChapterHouse
The ENTITY.
|
Posted - 2008.12.11 20:21:00 -
[91]
Autopatcher hangs. Attempting to download patch manually from Eve website fails. My internet connection is fine. Is it too much trouble to put up a torrent for your paying customers or failing that can you just email the frigging patch to me please?
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Siri Kr
|
Posted - 2008.12.11 20:34:00 -
[92]
During the past week I've done some rather extensive CPU-usage analysis using both the classic and premium EVE clients, and anywhere from a single to eight concurrently running clients. I'm running a quad-core Q9650 w/ 8gb of RAM and a single ATI 4870 X2 video card under Vista 64 SP1.
Before the patch...
Classic Client, Single Instance: processor core usage was distributed 95/45/10/10 with those values falling sharply when the client did not have focus (ie: another program had focus. Notepad was used for all change-of-focus testing). When the classic client did not have focus the values were 25/15/5-10/5-10. I've treated any value below 10 as minimal/unused.
Classic Client, Dual Instances: Processor core usage was distributed 95/85/65/25, again with a marked decrease in those values when neither client had focus. Focusing Vista on Notepad resulted in approximately 50/35/25/15 core useage.
Classic Client, Four Instances: Core usage was nearly pegged at 100% (95/95/95/85) with those values again decreasing on client de-focus, but not as significantly as before. Exact data unavailable, but the client essentially became unplayable at this point with severe graphic's lag and a very jittery feel due to greatly decreased FPS values.
Premium Client, Single Instance: Focused or Unfocused, the client ran with very stable and generally low core usage values (15-20% across all four cores). Focusing or Defocusing the client had minimal impact on these values.
Premium Client, Dual Instances: Again, generally low core values across the board, with all cores equally balanced. Minimal to no impact on focus/defocus.
Premium Client, EIGHT Instances: Core usage again evenly distributed, unlike the classic client, with core values as 45/45/45/45. Core overall usage value hovered between 45-50% with all eight clients performing various, and different tasks (ie, one mining, one autopiloting thru empire, one in station, five orbiting each other in a mass of confusion). Memory usage remained stable throughout this rather strenuous phase. All clients used DEFAULT values for their graphics settings (ie: High video cache setting of 256).
The premium client had proven itself VERY stable and unlike the Classic client, it behaved/scaled predictably with regards to processor core usage and increasing numbers of concurrently running clients.
The Upswing..
I wasn't even bothering to use the Classic client. The testing was enough for me to switch from using the Classic client for large mining operations to Premium. I could run eight clients concurrently with my processor never showing more than 55% overall load usage (and a stable ~50% of my available RAM as well).
After the patch...
If I didn't know better, I'd think they released the Classic client as the Premium client. A single Premium client now shows 95/40/25/15 core usage with those numbers dropping to 25/15/10/10 when the client doesn't have focus. Eight concurrent clients peg the processor to 100%. Six concurrent clients peg the processor to 100%. Four concurrent client push the processor near 100%.
Running eight concurrent clients was entirely feasible before the 70393 to 71655 patch. Now the Premium client feels like the Classic client in terms of processor core usage and overall FPS when running multiple concurrent clients.
To asuage your concerns: I don't use macros, I don't share my account information with anyone, I ran all eight clients myself, with no help, be it technological or from another person.
-Siri
tl;dr version:
Eight premium clients used to run my system's processor at 45%, and very playable. After the patch, fewer clients peg the processor at 100% under the Premium client. The "performance" patch has not lived up to it's name for me.
<insert threat to decrease number of subscriptions here>
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chris xxl
Minmatar
|
Posted - 2008.12.11 20:47:00 -
[93]
Originally by: Neutrino Sunset
Autopatcher hangs. Attempting to download patch manually from Eve website fails. My internet connection is fine. Is it too much trouble to put up a torrent for your paying customers or failing that can you just email the frigging patch to me please?
same here
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Atik Reptol
|
Posted - 2008.12.11 20:47:00 -
[94]
alternate patch link anyone ?
or are we going to have to lose a whole evening due to this rather annoying problem ?
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Kahlet
|
Posted - 2008.12.11 20:51:00 -
[95]
if i use several clients they eventualy crash, never had that problem before the patch.
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DuncuK
Gallente
Federal Defence Union
|
Posted - 2008.12.11 20:53:00 -
[96]
Downloaded the patch at last.
Thanks
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Ninjatta
|
Posted - 2008.12.11 20:59:00 -
[97]
Edited by: Ninjatta on 11/12/2008 20:59:53
Edited by: Ninjatta on 11/12/2008 20:59:29
Originally by: Kahlet
if i use several clients they eventualy crash, never had that problem before the patch.
Start looking at your task manager. CCP have managed to make the previously fixed memory leak problem far worse with this latest patch...I bet your clients are eating up all your memory as you play and then crashing.
CCP Devs at their blundering best imo
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Kreog
|
Posted - 2008.12.11 21:31:00 -
[98]
After installing the patch, I can't start the client anymore. I double click the shortcut, then the QR-Window appears in the middle of the screen, then nothing.. and then Windows telling me "CCP ExeFile has stopped working".
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Kahlet
|
Posted - 2008.12.11 21:37:00 -
[99]
lowered my catche sizein options menu , still the same
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LYNDAA
|
Posted - 2008.12.11 21:44:00 -
[100]
i think there a range bug minning with my hulk jet cam can may be 2 k away same with rock me minning show at 14 k can not mine to far away
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Scoop de'Woop
Emino Concepts
|
Posted - 2008.12.11 22:03:00 -
[101]
Originally by: Scoop de'Woop
Edited by: Scoop de''Woop on 11/12/2008 17:18:47
Client crashes about 1 second after showing splash screen with automatic patch. Have cleared the cache and settings but that doesn't work. Doing a fresh install now and will see what that turns up.
Windows XP
Error report:
AppName: exefile.exe AppVer: 5.20.1.5197 ModName: msvcr80.dll
ModVer: 8.0.50727.1433 Offset: 00012f26
Full install seemed to fix it... off to spend lots of time getting all of my settings back to where they should be.
This problem is still happening actually... full installs haven't fixed it except for the first time. I realize people are having memory leak or w/e issues but I can't even load the client at all. Any updates?
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Ancy Denaries
Caldari
Solaris Operations
|
Posted - 2008.12.11 22:04:00 -
[102]
Don't usually whine on the forums, but just telling you I have the same memory increase bug...I will post a bugreport once the client munches up all my memory and crashes, but not before then.
Balance is important, but you will always adapt to changing circumstances and you don't whine about stuff you can't change. |
tomd741
Amarr
Instigators Incorperated
Executive Outcomes
|
Posted - 2008.12.11 22:11:00 -
[103]
Originally by: Scoop de'Woop
Originally by: Scoop de'Woop
Edited by: Scoop de''Woop on 11/12/2008 17:18:47
Client crashes about 1 second after showing splash screen with automatic patch. Have cleared the cache and settings but that doesn't work. Doing a fresh install now and will see what that turns up.
Windows XP
Error report:
AppName: exefile.exe AppVer: 5.20.1.5197 ModName: msvcr80.dll
ModVer: 8.0.50727.1433 Offset: 00012f26
Full install seemed to fix it... off to spend lots of time getting all of my settings back to where they should be.
This problem is still happening actually... full installs haven't fixed it except for the first time. I realize people are having memory leak or w/e issues but I can't even load the client at all. Any updates?
Same problem ^ come on CCP we are paying money for this, should be fixed asap 
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DI Viking
Caldari
|
Posted - 2008.12.11 22:17:00 -
[104]
Edited by: DI Viking on 11/12/2008 22:21:43
So far after 4 hours of play i have had 2 ctd incl. a c++ runtime error. the runtime error came with error code R6025 Pure virutal function call
im using xp 32 bit, 4 gig ram nvida 8800 gtx xxx, intel Intel CoreÖ 2 Duo E8600 3,33GHz
error 11.12.2008 at 20.27.47 (runtime error)
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 65 ure exe
0018: 66 69 6c 65 2e 65 78 65 file.exe
0020: 20 35 2e 32 30 2e 31 2e 5.20.1.
0028: 35 31 39 37 20 69 6e 20 5197 in
0030: 5f 74 72 69 6e 69 74 79 _trinity
0038: 2e 64 6c 6c 20 35 2e 32 .dll 5.2
0040: 30 2e 31 2e 36 30 34 37 0.1.6047
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 30 62 33 et 000b3
0058: 66 37 66 0d 0a f7f..
error 11.12.2008 at: 22.45.44
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 65 ure exe
0018: 66 69 6c 65 2e 65 78 65 file.exe
0020: 20 35 2e 32 30 2e 31 2e 5.20.1.
0028: 35 31 39 37 20 69 6e 20 5197 in
0030: 6d 73 76 63 72 38 30 2e msvcr80.
0038: 64 6c 6c 20 38 2e 30 2e dll 8.0.
0040: 35 30 37 32 37 2e 37 36 50727.76
0048: 32 20 61 74 20 6f 66 66 2 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 32 65 62 66 0d 0a 2ebf..
Corp website |
Salli Nerval
|
Posted - 2008.12.11 22:17:00 -
[105]
My client is crashing after spalsh screen too.
started the log server, the last line it shows "Open C:\WINDOWS\Fonts/arialuni.ttc"
than eve crashed without any further log.
my system is an amd x4 9950 4GB RAM GF9800GTX+ and Vista 64bit.
system and drivers are up to date.
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Ninjatta
|
Posted - 2008.12.11 22:33:00 -
[106]
This is starting to look like another pathetic performance
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Scoop de'Woop
Emino Concepts
|
Posted - 2008.12.11 22:41:00 -
[107]
Originally by: DI Viking
Edited by: DI Viking on 11/12/2008 22:21:43
So far after 4 hours of play i have had 2 ctd incl. a c++ runtime error. the runtime error came with error code R6025 Pure virutal function call
im using xp 32 bit, 4 gig ram nvida 8800 gtx xxx, intel Intel CoreÖ 2 Duo E8600 3,33GHz
**snip**
Glad to see someone else having the same issues :-D I did submit a bug report with both the C++ error and the system error so we will see how long it takes to get a fix or work-around or something.
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Blood Titan
|
Posted - 2008.12.11 22:46:00 -
[108]
socket disconnects and lag not 10 min after I patch. I hope this is temporary...
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CCP Atlas
|
Posted - 2008.12.11 23:07:00 -
[109]
Originally by: Scoop de'Woop
Originally by: DI Viking
Edited by: DI Viking on 11/12/2008 22:21:43
So far after 4 hours of play i have had 2 ctd incl. a c++ runtime error. the runtime error came with error code R6025 Pure virutal function call
im using xp 32 bit, 4 gig ram nvida 8800 gtx xxx, intel Intel CoreÖ 2 Duo E8600 3,33GHz
**snip**
Glad to see someone else having the same issues :-D I did submit a bug report with both the C++ error and the system error so we will see how long it takes to get a fix or work-around or something.
We are working on reproducing this in-house. Those of you with this problem, can you make sure you have shadows set at 'normal' or below and disable bloom and HDR (if you had that on previously) and see if it makes a difference.
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Shifty Joe
|
Posted - 2008.12.11 23:38:00 -
[110]
Originally by: DI Viking
Edited by: DI Viking on 11/12/2008 22:21:43
So far after 4 hours of play i have had 2 ctd incl. a c++ runtime error. the runtime error came with error code R6025 Pure virutal function call
I've seen this error as well, with HDR disabled and shadows at 'Normal'
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Jondar Valador
|
Posted - 2008.12.11 23:43:00 -
[111]
Originally by: CCP Casqade
Originally by: Zubb Ionesco
After patching the client wont start. I get an windows error message saying "The procedure entry point HeapSetInformation could not be located in the dynamic link library KERNEL32.dll". I'm using W2k with SP2.
Windows 2000 is not supported. The function in question was however introduced in Windows 2000 SP4, so updating to SP4 should resolve this problem.
Actually, no. You need SP4 and the rollup + the gazillion updates for it to work. I had the same problem and after a bit of swearing and a reboot was able to login.
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Signeti
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Posted - 2008.12.11 23:57:00 -
[112]
Originally by: Ancy Denaries
Don't usually whine on the forums, but just telling you I have the same memory increase bug...I will post a bugreport once the client munches up all my memory and crashes, but not before then.
^^ the same memory problem, 700MB - 1GB per EVE client instance. It was around 300-500MB before patch. Frequent jumping or docking and undocking is increasing memory usage quite a lot.
Cache set to OFF
running WIN XP SP2 32bit, 2GB ram, Intel core 2 duo
But patch isn't very bad at all. UI responces are much faster and loading times seems to be reduced. Switching from star map to normal view is also faster. Put the memory usage back and I /clap otherwise job is not finished, yet.
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robert free
kadian blades
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Posted - 2008.12.12 00:34:00 -
[113]
We are working on reproducing this in-house. Those of you with this problem, can you make sure you have shadows set at 'normal' or below and disable bloom and HDR (if you had that on previously) and see if it makes a difference.
i turned all that off, on, and went threw all settings and yet it continued as long as premium was turned on. i am having a small leak with classic but that only goes up to 600mb..
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Daan Sai
Polytrope
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Posted - 2008.12.12 01:00:00 -
[114]
Excellent patch for me, mac client, macbook pro, nvidia mobile graphics
1) Increasd FPS as advertised (50 fps outside Amarr stations)
2) Quite a few of the texture map problem seem to have been improved, eg I now get the small map in a mission overview window instead of random noise or parts of a random character portrait.
3) So far all the ships still have their texture maps, none have corrupted yet.
Removing camera shake is nice.
Anyway, cheers to the cedega and mac team!
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Emywn Vanya
Caldari
Redemption or Retribution
Arcane Alliance
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Posted - 2008.12.12 01:06:00 -
[115]
I've suffered two crashes since patching where as usually i can run eve for days without a problem (don't have the report sorry; running vista)
as for FPS I've seen a massive increase in the premium client... sitting at 50 fps with everything maxed and nhancer running, sitting at about 175 fps in fleet mode... (not actually in a fleet just have eve set up for fleet)
overall its looking like a big improvement for me
-----------------------
The answer is 42 |
Atraxerxes
Caldari
22nd Black Rise Defensive Unit
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Posted - 2008.12.12 01:08:00 -
[116]
Since it looks like the Devs are responding in this forum I will post a link to the Macintosh.
http://oldforums.eveonline.com/?a=topic&threadID=935615
I'm not sure if this only happens when I'm in Eve Voice, but I lose the ability of my key board in the Eve client.
Also, I don't see if in my open applications (Apple+Tab), so if I hide the client I have to restart my computer to get back in.
EVE Chicago meet up March 7th 2009
See forum thread |
Scoop de'Woop
Emino Concepts
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Posted - 2008.12.12 01:24:00 -
[117]
Originally by: CCP Atlas
We are working on reproducing this in-house. Those of you with this problem, can you make sure you have shadows set at 'normal' or below and disable bloom and HDR (if you had that on previously) and see if it makes a difference.
I would do this but I can't load the client as it crashes at the splash screen. However I do sincerely appreciate how quickly you got on this and the other issues.
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CaddiBorn
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Posted - 2008.12.12 01:45:00 -
[118]
I have never been able to run 2 premium clients at the same time. With this patch I had 2 premium clients running at a respectable 30.0 fps. The problem started about 5 minutes into playing. I was sitting in station on both accounts and my fps started dropping to about 9.0 fps. I had premium content and HDR off. I had cache setting at off.
I am running Vista Home Premium 32 bit with 4 GB Ram.
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keepiru
Supernova Security Systems
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Posted - 2008.12.12 02:34:00 -
[119]
Originally by: Signeti
Originally by: Ancy Denaries
Don't usually whine on the forums, but just telling you I have the same memory increase bug...I will post a bugreport once the client munches up all my memory and crashes, but not before then.
^^ the same memory problem, 700MB - 1GB per EVE client instance. It was around 300-500MB before patch. Frequent jumping or docking and undocking is increasing memory usage quite a lot.
Cache set to OFF
running WIN XP SP2 32bit, 2GB ram, Intel core 2 duo
But patch isn't very bad at all. UI responces are much faster and loading times seems to be reduced. Switching from star map to normal view is also faster. Put the memory usage back and I /clap otherwise job is not finished, yet.
Pretty much identical experience here.
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Horatio Nately
Caldari
808 Enterprises
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Posted - 2008.12.12 03:49:00 -
[120]
jump clones are still crashing the client
---------------------------------------
CEO 808 Enterprises, A Hawaii, USA Playercorp
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Borun Tal
Minmatar
Virtual Rock Industries
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Posted - 2008.12.12 04:16:00 -
[121]
Edited by: Borun Tal on 12/12/2008 04:25:50
Edited by: Borun Tal on 12/12/2008 04:18:23
Updated client on Vista Business/32 (Dell XPS M1710, 3Gig RAM) and on XP/Pro 32-bit (AMD/64, 3 Gig RAM); same lag problem since QR was first released. Memory leak not as bad, but still there over time. Played for two straight hours on both boxes, about to restart XP machine. Seeing 5-7 seconds lag every 2-3 minutes. Cache low, Interval One, latest DirectX drivers and video drivers, no background processes (other than basic Windows stuff). Lag kicks in whether I'm sitting at a gate doing nothing, orbiting a rock mining it, kills pirates, or opening my skills in Character Sheet (basically, what I'm doing isn't relevent).
Problem I (and others) have been reporting since QR release still there.
Edit: how about, since we're paying one or more account charges per month (I have two accounts), you turn on the ability for multiple alts in a single account to train at the same time, as payment for our patience and paying for a newly-defective service?
Edit 2: just shut down the client running under Vista, and I got a crash message...
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Kira Onari
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Posted - 2008.12.12 04:42:00 -
[122]
Okay, I am a little ****ed. I downloaded the patch and now I can not log on. I keep getting status unknown. It late and I could really use some support here as I have tried deleting the cache. But still I get status unknown.
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Saphyrie
Minmatar
Ammatar Free Corps
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Posted - 2008.12.12 04:42:00 -
[123]
I just wanted to say THANK YOU! CCP for this great patch.
I especially like the ability to shut off the annoying camera shake. That always bothered me.
Keep up the good work!
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Vincent Mayer
Gallente
Zebra Corp
Chain of Chaos
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Posted - 2008.12.12 04:54:00 -
[124]
good patch aside from one problem for me. Massive memory usage. 1.0.2 could duel client fine and sit at about 700mb a client. but now with 1.0.3 its sitting at 2 gigs for just one client running.
Specs--
AMD Athlon 64 X2 5000+ @ 2.8GHz
2gigs ram
Nvidia 8800GTS 640MB
Windows XP SP2.
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Bohoba
Caldari
HolyKnights
|
Posted - 2008.12.12 05:22:00 -
[125]
it has been running fine so far, I like how it response to right click things seem to pop.
running 2 premium cliants 50 fps at an ice belt with lots of miners and high shadow and normal bloom.
I say nice work CCP
OS Name Microsoft« Windows VistaÖ Ultimate
System Type x64-based PC
Gigabyte Technology Co., Ltd.
System Model X38-DQ6
Processor Intel(R) Core(TM)2 Extreme CPU Q6850 @ 3.00GHz, 3015 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F6b, 10/30/2007
SMBIOS Version 2.4
Total Physical Memory 4,093.69 MB ddr2 1066
Name SONY DVD RW DRU-840A SCSI CdRom Device
2X ASUS EAH3870/G/HTDI/512M Radeon HD 3870 512MB 256-bit GDDR4 PCI Express 2.0 HDCP Ready CrossFired
.......................
10.5 hours a day do you have what it takes ?
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CCP Atlas
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Posted - 2008.12.12 07:19:00 -
[126]
Originally by: Vincent Mayer
good patch aside from one problem for me. Massive memory usage. 1.0.2 could duel client fine and sit at about 700mb a client. but now with 1.0.3 its sitting at 2 gigs for just one client running.
We are currently working on this problem.
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SeismicForce
Terra Incognita
Ethereal Dawn
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Posted - 2008.12.12 07:38:00 -
[127]
I also noticed that the patch for the premium and classic clients were roughly the same size, is that supposed to be?
Originally by: Allisie
In a recent interview, a dev mentioned that ships and skills cause lag and will be removed in EVE 2.
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John Hollow
Minmatar
Afterisk
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Posted - 2008.12.12 08:53:00 -
[128]
Just like to say, thanks for taking the time to keep us updated on what you are doing.
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Diverse Diver
Gallente
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Posted - 2008.12.12 08:54:00 -
[129]
Originally by: Brandon Boyd
With the Patch Text became blurred (all of it, every letter) when playing in Windowed Mode
I have the same problem but with both window and full screen. I have tried all different settings to no avail. Graphics drivers are up to date and a petition has been submitted with dxdiag attached.
DD
Diverse Diver
Core Management Team
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Di Mulle
|
Posted - 2008.12.12 09:27:00 -
[130]
Originally by: Diverse Diver
Originally by: Brandon Boyd
With the Patch Text became blurred (all of it, every letter) when playing in Windowed Mode
I have the same problem but with both window and full screen. I have tried all different settings to no avail. Graphics drivers are up to date and a petition has been submitted with dxdiag attached.
DD
Thank God, I thought something wrong with my eyes. Very uncomfortable feeling. Yes, text appears blurred, just a little, but enough to make my eyes hurt.
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Laura Norder
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Posted - 2008.12.12 09:32:00 -
[131]
Originally by: Horatio Nately
jump clones are still crashing the client
I'm getting this error also. After selecting clone jump my display ends up stuck at the old station and the only way to proceed is to logout/login.
I'm also seeing the memory leak issue (Dell D620 running WinXP SP2 ; 1GB Ram ; Classic client). Everything starts out ok around 500mb, but gradually rises to >990mb. Running 2 clients just isn't playable anymore.
And thanks for the updates earlier too. I'm sure once these issues are ironed out everything will be much smoother :)
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Tammaria Snegallja
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Posted - 2008.12.12 10:51:00 -
[132]
Haven't really looked at the memory usage, maybe that's the reason for my problem too: While fps is higher than before (not that much, only about 10-15%), I experience massive GUI lag. e.g. opening an info window can stop a client for up to 10 seconds. Warp-in lag is bigger than before, and locks up the whole PC, not just the single client. After jumping through a gate, the client pauses for about 4 seconds in the "cloaked ship with 150% zoom in" state.
Win XP, dual core, 3 GPUs, 6 monitors, 2.25 GB usable RAM (of 4 GB installed), 5 clients in classic
Nice to have a client that behaves well in large fleet battles. How about one that also works for normal game play?
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Rokaan
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Posted - 2008.12.12 11:48:00 -
[133]
Just weighing in as another XP user experiencing unacceptable memory usage post-patch. Two (or even three) premium clients were workable on this 3gig E6850 with 2 gig RAM prior to this patch, now even a single client eats it's way out to ~1.5gig RAM and becomes unplayable relatively quickly.
Thumbs-up for removing camera shake, please fix the memory issues.
Rok
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CKFunkymoped
|
Posted - 2008.12.12 11:57:00 -
[134]
Edited by: CKFunkymoped on 12/12/2008 11:57:34
cannot play at all now after new patch. reinstalled game updated everything. it runs fine for ten mins then this
major graphics bugs
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Claudia Jefferson
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Posted - 2008.12.12 12:05:00 -
[135]
No new patch after downtime today, me is sad panda, gonna be a bad weekend.
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CCP Atlas
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Posted - 2008.12.12 12:14:00 -
[136]
Edited by: CCP Atlas on 12/12/2008 12:14:07
We are still working on a client-side memory leak problem.
It appears that jumping between systems can trigger a memory usage increase in some circumstances. If you are running in fullscreen and alt-tab out of the application while jumping the memory leak can be severely increased.
We will keep you posted and will provide a fix as soon as we have one.
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Ehrys Marakai
Caldari
Mindstar Technology
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Posted - 2008.12.12 12:34:00 -
[137]
Atlas, looking at a lot of the posts in this thread it appears to be affecting people with XP more-so than those on Vista, you've also stated in your patch notes that you've change your memory management system to a fragmented system.
So I'm presuming that the new memory usage problems are being caused here. I've noticed that I get the same issues using the classic client on my Windows XP VMWare machine.
VMWare setup:
Windows XP SP3
1 Core @ 2.4Ghz (Q6600 Virtualisation Technology Enabled)
2GB RAM
VMWare graphics acceleration
VMWare Tools are installed.
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d3vo
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Posted - 2008.12.12 12:34:00 -
[138]
Umm...it seems to be just me but TQ's status is always "Unknown". I cannot connect to it.
__________
\(^.^)/ |
Mirei Jun
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Posted - 2008.12.12 12:55:00 -
[139]
While everyone was busy trolling and crying about scandals, an excellent patch was released.
Upon connecting I immediately turned off drones and all others effects possible. Since then I have been in a couple of large fights that would have previously killed my client and the lag has been exactly ZERO -none whatsoever. It appears there are still a few bugs to still be ironed out, but so far so good here!
For those of us with older system this could very well be the best patch ever released.
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Discordance Axis
Gallente
United Systems Navy
Unitary Enterprises
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Posted - 2008.12.12 13:51:00 -
[140]
One client open works fine but when 2 clients are opened and both characters are outside station my pc can't handle it anymore to the point that it becomes useless to play with 2 accounts open.
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ThunderRod
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Posted - 2008.12.12 14:05:00 -
[141]
Logging in process is extremely slow, most of the time it never actually enters the game just stalls at character selection or entering game stage. All stages very slow, but no error messages. Tried to reinstall, this seemed to do the trick but then today its slowed right down again, cant even enter. Have tried deleting cache etc no joy. plz help
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Ravenja
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Posted - 2008.12.12 14:33:00 -
[142]
Originally by: CCP Atlas
Edited by: CCP Atlas on 12/12/2008 12:14:07We are still working on a client-side memory leak problem.
It appears that jumping between systems can trigger a memory usage increase in some circumstances. If you are running in fullscreen and alt-tab out of the application while jumping the memory leak can be severely increased.
Yes, some of us alt+tab a lot, me included.
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Cellinna
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Posted - 2008.12.12 14:40:00 -
[143]
Edited by: Cellinna on 12/12/2008 14:43:09
i have a problem since this patch. when i try alt+tab to switch to the desktop and then when i want back ingame the game crashed with a windows screen. This happened now a few times. before this patch it wasnt crashing. i use the nvidia drivers 180.48 and winvista x64
Edit: i wasnt warping while that, i was all the time in the hangarbay/station
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Orgell Evaan
Minmatar
Meridian Dynamics
Un-Natural Selection
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Posted - 2008.12.12 15:02:00 -
[144]
Well, the problem isn't just memory hogging, at least not for me.
About 2 hours in, after much flying about, I suddenly got the 'Timothy Leary Acid Trip Mode' screen - everything everywhere, flasting lights, the whole acid trip. Managed to log off, and my GPU was up to 90 C. After an hour, things cooled down enough to log in again. Multiple reboots later, after resetting to Classic graphics, I'm still approaching 90 C on the GPU.
Since I'm on the road 45 weeks a year, it'd be kinda nice if EVE didn't turn the laptop into a molten slagheap - there's no place to fit a Faction thermal hardener.
Dell Latitude D630, Core 2 Duo 1.8GHz, 2GB, NVIDIA Quadro NVS 135M. WinXP Pro.
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Signeti
|
Posted - 2008.12.12 16:14:00 -
[145]
Originally by: CCP Atlas
Edited by: CCP Atlas on 12/12/2008 12:14:07
We are still working on a client-side memory leak problem.
It appears that jumping between systems can trigger a memory usage increase in some circumstances. If you are running in fullscreen and alt-tab out of the application while jumping the memory leak can be severely increased.
We will keep you posted and will provide a fix as soon as we have one.
So there is no problem when running in fullscreen?
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AleRiperKilt
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Posted - 2008.12.12 16:40:00 -
[146]
Originally by: CCP Atlas
It appears that jumping between systems can trigger a memory usage increase in some circumstances. If you are running in fullscreen and alt-tab out of the application while jumping the memory leak can be severely increased.
Glad you guys are on it, I can't bug report it since I run unsupported setup (Linux + Wine + Premium) but last night I did some tests and is definitely leaking memory when jumping systems.
To reproduce:
1. Close and restart client
2. Hop in a shuttle and set autopilot somewhere far.
3. Have task manager open sorting by memory usage descending.
You will note it adds 1-10M to used memory on each jump. My client under wine 1.1.9 starts using 305M, after around 80 jumps it was over 1Gb.
Garbage collection = FAIL
---
"I live in Los Angeles, where driving is non-consensual pvp" - Arric Rohr |
Porakaivo
|
Posted - 2008.12.12 17:49:00 -
[147]
Originally by: CCP Atlas
Edited by: CCP Atlas on 12/12/2008 12:14:07
We are still working on a client-side memory leak problem.
It appears that jumping between systems can trigger a memory usage increase in some circumstances. If you are running in fullscreen and alt-tab out of the application while jumping the memory leak can be severely increased.
We will keep you posted and will provide a fix as soon as we have one.
That pretty much describes the problem I have. I have submitted a bug report, but did not think about ALT-TABbin I was doing.
Three crashes to desktop since yesterday, near stargate (2) or station (1) and while I went to see web browser windows during warp.
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CCP Atlas
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Posted - 2008.12.12 17:51:00 -
[148]
Originally by: Porakaivo
Originally by: CCP Atlas
Edited by: CCP Atlas on 12/12/2008 12:14:07
We are still working on a client-side memory leak problem.
It appears that jumping between systems can trigger a memory usage increase in some circumstances. If you are running in fullscreen and alt-tab out of the application while jumping the memory leak can be severely increased.
We will keep you posted and will provide a fix as soon as we have one.
That pretty much describes the problem I have. I have submitted a bug report, but did not think about ALT-TABbin I was doing.
Three crashes to desktop since yesterday, near stargate (2) or station (1) and while I went to see web browser windows during warp.
We have a patch coming to our Singularity test server shortly. This should include a fix for the alt-tab memory issue and the related crash issues.
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Tactikill
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Posted - 2008.12.12 19:37:00 -
[149]
The new patch hasn't really changed much for me. I only run one client and am still getting 250 to 300 fps. I know a lot of you are having problems. Here's my config:
Intel Core 2 Quad @ 2.5GHz
Dual GeForce 8800 Ultras in SLI
Windows Vista 32 Home Premium
Haven't been in any large fleet battles yet (not for lack of trying  ). Memory stays at a little less than 2GB used and performance in other areas is fine (i.e. opening windows, jumping, etc.).
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djalmha
|
Posted - 2008.12.12 19:39:00 -
[150]
Edited by: djalmha on 12/12/2008 19:43:18
Quote:
Originally by: Zubb IonescoAfter patching the client wont start. I get an windows error message saying "The procedure entry point HeapSetInformation could not be located in the dynamic link library KERNEL32.dll". I'm using W2k with SP2.
Upgrade to sp4 and install KB835732 security patch for sp4. Don t worry, EVE still work fine for W2K.
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Ron Bacardi
Caldari
AWE Corporation
Intrepid Crossing
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Posted - 2008.12.12 20:26:00 -
[151]
Patch went fine yesterday, played immediately afterwards, had no issues.
Logged this morning to change skills, no issue.
Trying to login in now, the QR splash screen fills the page and blinks every 3-4 seconds. There is no login bar at the bottom for me to enter my character name or password, just the splash screen flashing.
I have a logserver file I can attach to a bug report if this issue hasn't already been brought up.
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DI Viking
Caldari
|
Posted - 2008.12.12 21:56:00 -
[152]
Edited by: DI Viking on 12/12/2008 21:58:17
Originally by: CCP Atlas
We are working on reproducing this in-house. Those of you with this problem, can you make sure you have shadows set at 'normal' or below and disable bloom and HDR (if you had that on previously) and see if it makes a difference.
Disabling bloom and HDR and setting shadow to normal does not work, just had a new c++ runtime error same error code as before R6025
all ctd has happend at warp in to a gate or while docking
Corp website |
Nijal Lun
Amarr
Imperial Trade Federation
Ordo Astru Industries
|
Posted - 2008.12.12 23:54:00 -
[153]
I am having a major problem with the new client patch. I am running:
Windows XP Professional SP2
2GB Ram
2.0 Ghz Dual Core Processors (4Ghz total)
160GB HD
512MB Video
The problem is a memory leak. When the game fires up, it is using about 416MB of ram. Within half an hour it will jump from 416MB to over 2GB pulling into the virtual memory pool. At that point the game crashes to desktop.
Any ideas?
-------------------
Nijal Lun
CEO of Imperial Trade Federation [ITFED] |
Atharax
|
Posted - 2008.12.13 00:00:00 -
[154]
I can only agree saying that while one client works, it gets completely unplayable with 2 clients.
In addition I have now experienced the crash while undocking and after passing trough a stargate, a problem reported by other players earlier after the launch of Quantum Rise, but that I have been spared from earlier.
I took a look at this and found that the memory use can go up for a reasonable value to over 1 gig in a very short time, this from just running a hauling mission trough some systems. When the memory use reach 1.4 g or so, the client crash.
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Borun Tal
Minmatar
Virtual Rock Industries
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Posted - 2008.12.13 00:13:00 -
[155]
Originally by: Nijal Lun
Any ideas?
Nigal, can I suggest updating your XP to SP3 with latest patches, including video driver and DirectX 10? It helps eliminate your end as a possible reason for the problem in CCPs eyes, I'd think... My XP box has latest patches and all, and the memory leak isn't nearly as bad with 1.0.3 as it was after 1.0.0 release...
-------------------------------------------
1) Dell XPS M1710 (3Gig, nVidia GeForce Go 7900 GS, Vista Business SP1, display res 1920x1200, DX 10)
2) AMD/64 (3200+) on Asus AN8SLI32 w/3Gig, nVidia Ge |
Kira Onari
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Posted - 2008.12.13 01:47:00 -
[156]
Okay, I am getting upset. I have petitioned with no reply. I have posted on forums with no reply!
I CAN NOT LOG ON AS THIS LOGIN SCREEN SAYS STATUS IS UNKNOWN. H O W DO I FIX THIS!!!!! PLEASE HELP!!!
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Rutger Centemus
Joint Empire Squad
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Posted - 2008.12.13 02:01:00 -
[157]
Edited by: Rutger Centemus on 13/12/2008 02:04:00
Originally by: Borun Tal
Originally by: Nijal Lun
Any ideas?
Nigal, can I suggest updating your XP to SP3 with latest patches, including video driver and DirectX 10? It helps eliminate your end as a possible reason for the problem in CCPs eyes, I'd think... My XP box has latest patches and all, and the memory leak isn't nearly as bad with 1.0.3 as it was after 1.0.0 release...
Meanwhile, 1 page back in this same thread...
Originally by: CCP Atlas
Originally by: Porakaivo
Originally by: CCP Atlas
Edited by: CCP Atlas on 12/12/2008 12:14:07
We are still working on a client-side memory leak problem.
It appears that jumping between systems can trigger a memory usage increase in some circumstances. If you are running in fullscreen and alt-tab out of the application while jumping the memory leak can be severely increased.
We will keep you posted and will provide a fix as soon as we have one.
That pretty much describes the problem I have. I have submitted a bug report, but did not think about ALT-TABbin I was doing.
Three crashes to desktop since yesterday, near stargate (2) or station (1) and while I went to see web browser windows during warp.
We have a patch coming to our Singularity test server shortly. This should include a fix for the alt-tab memory issue and the related crash issues.
Honestly...
*edit * DX10, in Eve? You've got to be kidding... 
Originally by: Crumplecorn
I prefer launching bathtubs of antimatter at my opponents over pointing an open DVD player at them, even if the bathtubs do miss a lot. So no.
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UVPhoenix2
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Posted - 2008.12.13 02:48:00 -
[158]
Yesterday I was running Eve Online with the latest patch and everything, apart from the blurry text, was running fine and smoooth, just like any other day on Eve. And everything was fine until I went to bed around 09:00 Eve time. This morning, around 8:30 AM Eastern Standard Time (13:30 Eve time), I tried loading up the Eve client and as soon as the splash screen disappeared, the screen went black and I got an error with some technical info saying that the CCP Exefile had encountered a problem and needed to close. It looked, and still does look, like this:
Image URL: http://i35.tinypic.com/2ih9kb6.png
I tried starting the client again, same problem. So what I did next was start up Eve in "Safe Mode". This time it worked, but the client was using the classic version. So I tried playing with some settings and came to the conclusion that the error only occurred when trying to start the Premium version.
So I did what I always do when something goes bad with the premium client, a simple uninstall of the client and reinstall using an older setup file, in this case one from Empyrean Age. So after installation was complete, I tried loading up the client and boom, same error minus the Quantum Rise expansion and any of the newer patches. This is the first time that I've encountered an error that has shown up after rolling back to an older version of the client. All other times I'm at least able to reach the login screen where it obviously shows that Incompatibility warning. This time I had to load up Safe Mode just to get there.
The next thing I tried was another reinstall of the older version of the client and then a reboot: didn't work. So I gave up for awhile and decided to just play the classic version of Eve for some time. And apart from the more-than-usual number of timeouts and closed sockets, I was at least able to get in, mess with my skills, fly around a bit, and chat with my corp mates.
As I'm writing this post, I'm downloading the full client in preparation for some additional debugging. I'm gonna try a few things to see if I can't get the premium client to boot error-less. I'll post back if I get anywhere.
Here are my system specs should any of you notice a software/hardware similarity between those of us who are having this problem.
*Windows XP Pro 32Bit SP3
*Asus P5N-E SLI (650i SLI Nvidia Chipset)
*Intel C2D E6600 2.4Ghz O-Ced @ 3.6Ghz
*Nvidia GeForce GTX 280 (vanilla from EVGA)
*3.25GB Corsair XMS2 DDR2 Memory (I know. I shouldn't be running 4 Gigs of ram on a 32Bit OS. Just deal with it.)
*Anti-Virus Product is Windows Live OneCare (I recommend this. Microsoft did well here.)
*Misc. Info: I always run Eve in fullscreen. I usually force a custom graphics profile using nHancer, but haven't since I started debugging.
One last bit I would like to add. I have not experienced any of the reported memory leak issues, even when playing on client. Everything was performing smoothly last night after patching apart from the blurry text. The Exefile error and my inability to start the premium version of the client all started this morning.
- Phoenix2
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Borun Tal
Minmatar
Virtual Rock Industries
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Posted - 2008.12.13 04:41:00 -
[159]
Originally by: Kira Onari
Okay, I am getting upset. I have petitioned with no reply. I have posted on forums with no reply!
I CAN NOT LOG ON AS THIS LOGIN SCREEN SAYS STATUS IS UNKNOWN. H O W DO I FIX THIS!!!!! PLEASE HELP!!!
Uninstall Eve. Reboot. Delete any references to EVE in Program Files (or wherever you installed it), including EVE folders in your profile. Re-download and reinstall. Try again.
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1) Dell XPS M1710 (3Gig, nVidia GeForce Go 7900 GS, Vista Business SP1, display res 1920x1200, DX 10)
2) AMD/64 (3200+) on Asus AN8SLI32 w/3Gig, nVidia Ge |
Patch Radams
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Posted - 2008.12.13 07:53:00 -
[160]
Originally by: Lutoslaw
I wrote this in other threads, but repeat it here
After patch my Eve's client uses about twice as much memory as before. Using 2 accounts is almost impossible now.
After 5-10 jumpes my client uses above 1,5 GB memory, and I've got 5-10 seconds freezes when something need to be loaded. I'm gathering information to bug report it.
Before last patch I havent got any proglem like that
I'm experiencing the same problem, huge memory use, and I crash OFTEN. I had 0 trouble with the old patch, now the game is VERY frustrating, and multitasking is a no-no, with a dual core 3.0 GHZ pc. Can we just have the old one back?
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Ravenja
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Posted - 2008.12.13 08:26:00 -
[161]
Btw, in addition to the mem leak I was also experiencing crashes and performance degradation by a factor of 10. Installing the latest ATI driver Catalyst 8.12 solved the performance issue apparently. And now for the good side effect: It seems that with this new driver Anti Aliasing works now even with HDR!
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Diverse Diver
Gallente
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Posted - 2008.12.13 11:00:00 -
[162]
I have done as the GM suggested and downloaded the latest driver patches but still the problem persists. Come on CCP there are a number of us out here unable to play as we cannot interact with the game due to unreadability.
DD
Originally by: Di Mulle
Originally by: Diverse Diver
Originally by: Brandon Boyd
With the Patch Text became blurred (all of it, every letter) when playing in Windowed Mode
I have the same problem but with both window and full screen. I have tried all different settings to no avail. Graphics drivers are up to date and a petition has been submitted with dxdiag attached.
DD
Thank God, I thought something wrong with my eyes. Very uncomfortable feeling. Yes, text appears blurred, just a little, but enough to make my eyes hurt.
Diverse Diver
Core Management Team
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Kahlet
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Posted - 2008.12.13 14:39:00 -
[163]
1. my clients close doue to eror, like i said, now i cant even log on .
the erors did apeard with the windows key, when i got to
windovs, and then back.
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C0B0L
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Posted - 2008.12.13 14:45:00 -
[164]
I have the issue also, nether XP SP3, Vista, all with latest drivers, I get server status Unknown. Even EVE mon saying the same. Are the servers down.
And when I close the client now, I get a msg box with a error, and my mouse goes all freaky.
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Odyessus
Amarr
Gerbils of the Apocalypse
Wrath.
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Posted - 2008.12.13 14:53:00 -
[165]
I agree to the above poster - my client and Evemon reports a server status as unknown after patching. maybe the server is truely offline atm... any ideas ccp?
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Rokaan
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Posted - 2008.12.14 01:13:00 -
[166]
I too had some connectivity issues post-patch, took a little while to discover that the client wasn't allowing focus to change to my firewall's popup advising of the changed executable and requesting new rules, etc. I had to go windowed mode and move the game out of the way to access the desktop during login.
Eve refusing to surrender focus to the operating system seems to feature in other problems and crashes as well - tabbing during a gatejump, for one, seems not to work until the jump is complete. I get the feeling that some Eve processes or states are running at a higher priority than operating system calls.
Again confirming the memory leaks - on my box (3GHz E6850 core 2 duo, 680i mobo, 2 gig RAM, 7950GT graphics, windows XP Pro all up to date) which used to be able to run 2 or even 3 instances of Eve Premium pre-03; the Premium client in fullscreen mode now:
- swallows an extra 20 to 30 meg of RAM every gatejump, one client running, no tabbing out of the application.
- Becomes clunky to play, causes paging and soon crashes after reaching about 1.5G RAM utilisation.
- Behaves even worse with two instances running, running the system out of resources much faster.
- does not behave well when alt-tabbing, either to desktop or another application, or to another instance of the client - often hanging the system for several seconds and apparently gobbling RAM far more quickly.
Game cache and graphics settings do not appear to affect the memory leaks.
I'll edit in results once I've finished testing windowed mode and classic.
Rok
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TRM Sharku
Gallente
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Posted - 2008.12.14 03:27:00 -
[167]
Originally by: CCP Casqade
Originally by: BlueTest2
Originally by: BlueTest2
Ok, got the client to start.
However, does this mean that i lose all of my settings?
I'm especially concerned with my market quickbar and bookmarks.
I have moved the old files to another folder. Is it possible to at least retain my market quickbar?
Anyway to get my market quickbar back?
Bookmarks are the only thing i have left.
I'm afraid that you have to set everything up manually again. Mixing old cache/settings with new settings is not recommended as it can corrupt the client and cause nasty issues like making it impossible to start the client or corrupt the overview.
Are you seriously saying that after each patch we should nuke all that enormously time consuming stuff like window positions, overview/bracket settings as well as god knows how many little UI tweaks and settings you probably didn't even know you had until you have to redo them all? If so, what do I need to do to request a secure settings transfer feature?
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OffBeaT
Caldari
KaMiKaZes
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Posted - 2008.12.14 10:02:00 -
[168]
Edited by: OffBeaT on 14/12/2008 10:02:58
i am getting a weard studder in the sound now and then and its droping to my desktop but not a crash..
it did frezz 2 time today.
i am using win7 beta though so it could be a mem leak or somthing going on here.
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Smarty James
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Posted - 2008.12.14 13:27:00 -
[169]
Hello,
I got also some crashes after 1.0.3 never happened before.
Can't find and dump of the crash.
Using : Windows Vista
2gb
160gb hard disk
Also in chat channel when typing it is showing one letter a line but if you press return they are on on line
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Moroder
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Posted - 2008.12.14 13:30:00 -
[170]
i cannot patch from 41736 to 71655
when i try to patch i get the message
one or more embedded files are missing
any clues?
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annoing
Fallen Angel's
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Posted - 2008.12.14 17:47:00 -
[171]
Old news but maybe pertinant:
Ive been getting terrible mem leak so much so, I just cant play. After running lots of checks and diagnostics to ensure it wasnt my gfx/ram etc and finding nothing wrong I decided to go back to the forums about Quantum.
I changed my preset Interval to Interval 1, auto-piloted 34 jumps and didnt suffer a single mem leak spike. True, I get a steady 75fps instead of my usual 120+ but thats fine as long as I can play.
I have yet to test it in battle or in a mission but i'm hopeful. Give it a whirl for yourselves people.. you never know
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ISquishWorms
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Posted - 2008.12.14 19:42:00 -
[172]
I thought the disappearing ships, star gates and stations had been fixed seems not my ship now and then is still disappearing along with star gates.
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Germaldi's Dad
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Posted - 2008.12.15 14:03:00 -
[173]
any sign of a fix before xmas to this worse lag and memory leak problem since patch 1.0.3??? even a roll back to 1.0.2 would be better than this current build
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UVPhoenix2
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Posted - 2008.12.15 18:09:00 -
[174]
For those of you who can't get Eve Online to start up, look here: http://oldforums.eveonline.com/?a=topic&threadID=948804
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CCP Explorer
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Posted - 2008.12.15 20:25:00 -
[175]
Originally by: CCP Atlas
Originally by: Porakaivo
That pretty much describes the problem I have. I have submitted a bug report, but did not think about ALT-TABbin I was doing.
We have a patch coming to our Singularity test server shortly. This should include a fix for the alt-tab memory issue and the related crash issues.
EVE Online: Quantum Rise 1.0.4 is scheduled to be deployed Tuesday, 16 December, during normal downtime.
Erlendur S. Thorsteinsson
Software Director
EVE Online, CCP Games |
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robert free
kadian blades
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Posted - 2008.12.15 21:10:00 -
[176]
Originally by: CCP Explorer
Originally by: CCP Atlas
Originally by: Porakaivo
That pretty much describes the problem I have. I have submitted a bug report, but did not think about ALT-TABbin I was doing.
We have a patch coming to our Singularity test server shortly. This should include a fix for the alt-tab memory issue and the related crash issues.
EVE Online: Quantum Rise 1.0.4 is scheduled to be deployed Tuesday, 16 December, during normal downtime.
so is this going to do anything for those of us who play in windowed mode that have this memory leak in premium
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CCP Explorer
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Posted - 2008.12.15 21:31:00 -
[177]
Originally by: robert free
so is this going to do anything for those of us who play in windowed mode that have this memory leak in premium
It should resolve it.
Erlendur S. Thorsteinsson
Software Director
EVE Online, CCP Games |
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John Hollow
Minmatar
Afterisk
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Posted - 2008.12.16 11:08:00 -
[178]
Well, feeling the effects of the patch. Was going through low sec space and seen some pirates in local. Felt ok though, because I was loaded with warp stabs and warped to zero at the gate. Had my mouse hovered over the "jump" button so I could get out right away, but then my game crashed mid-warp. Well, the screen turned black on me and I couldn't do anything. Then after a bit an error window popped up. I didn't read it too well because I was trying to get back into the game (something about some.exe caused an error with report/don't report options). Then I was back at desktop. Logged back in and of course was killed/podded.
I filed a petition, but they said no SERVER issues were seen so I could not be refunded. Of course there was nothing wrong with the SERVER! It's the game that doesn't work! Don't know if the logs show that I warped to zero, then just sat at the gate without jumping, firing back, or anything, but that should raise some eyebrows to the fact that my game was non-functional.
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John Hollow
Minmatar
Afterisk
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Posted - 2008.12.16 11:10:00 -
[179]
Oh above the screenshot that UVPhoenix2 posted. This was the error I got. Looks like the game kept trying to run for a bit after I got the error though, otherwise my ship would have warped out.
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CCP Navigator
C C P
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Posted - 2008.12.16 12:41:00 -
[180]
Please use this thread for further feedback and issues.
Navigator
Senior Community Representative
CCP Games,
Email / Netfang
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