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Thread Statistics | Show CCP posts - 5 post(s) |

Avuthless
Caldari Provisions Caldari State
1
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Posted - 2012.10.02 22:50:00 -
[151] - Quote
I tried analyzing this issue and this is what i found. I did fix crashes for myself so this is a bit of a FIX.
It seems that EVE manages to get CPU to very high temperatures. Its not that CPU usage is high, just the CPU itself gets great amount of heat while running EVE. With "AMD cool 'n' quiet" software i was able to monitor CPU temperature and it always exceeded 85C and i always was getting a warning beeps until 90C when crash appeared. I tried shutting down all details and effects, lower clock and power to CPU and increase fan speed, it all helped but just a bit. Then i tried doing something more drastic and i pulled everything out of my PC and then vacuumed all dust from CPU radiator, video card and overall every corner.
The result: I was able to play the game for 5 hours without any lag, any hang ups, crashes or BSOD's. Although i did play everything on lowest details, i will try increasing settings to max tomorrow.
As for now: CCP - the issue for me was extraordinary CPU temperatures, so it may be because of some heavy usage of some CPU features or just some wasteful algorithms (although that should increase CPU load which doesn't seem to be the case).
Hope i manage to help anyone of you guys there. |

Saber Coombs
The Illuminatii Mildly Intoxicated
0
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Posted - 2012.10.03 12:54:00 -
[152] - Quote
The issue dicsussed in this thread is not an overheat issue, it's a bug in either the AMD drivers or the EVE client. CCP seems to claim the problem is on the AMD end, and I have a fair guess what AMD's stance is... |

mramo
Pator Tech School Minmatar Republic
0
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Posted - 2012.10.03 20:17:00 -
[153] - Quote
I recently got an Asus 7970 and I have the same freeze problem. Usually the problem occurs randomly. However, I can reproduce it by opening / closing the star map simultaneously on 4 or more accounts while also undocking / docking a ship. The computer will freeze in less than a minute if I do that.
My System: Windows 7 64bit Asus 7970 Intel i7-3820 MSI X79A-GD45(8D) Mainboard 4x8GB G.Skill DDR-1600 Samsung 830 256GB SSD Western Digital 500GB HDD Enermax Revolution 87+ 850Watt power supply
I replaced the graphics card with a 2 year old ATI 5870. I tested the star map on 7 accounts simultaneously for 1 hour. The computer didnGÇÖt freeze.
I bought the 7970 graphics card mostly for EVE and IGÇÖm seriously pissed that EVE apparently doesnGÇÖt support it. I hope CCP will fix this soon or at least intensely talk to AMD about it.
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Avuthless
Caldari Provisions Caldari State
1
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Posted - 2012.10.04 15:34:00 -
[154] - Quote
Saber Coombs wrote:The issue dicsussed in this thread is not an overheat issue, it's a bug in either the AMD drivers or the EVE client. CCP seems to claim the problem is on the AMD end, and I have a fair guess what AMD's stance is...
I agree with you, although my nVidia graphics card was also crashing constantly. So this issue is wider than just for ATI cards. |

RTouris Jovakko
Better Red Than Dead
0
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Posted - 2012.10.06 16:01:00 -
[155] - Quote
FWIW i experience the same kind of system freezes and complete hangs on a 2006 MacBookPro with a discrete Radeon X1600 graphics card...The thing that amuses me most is that we all know by now that EVE runs in virtualisation on the Mac platform under Cider / Wine, still it manages to take the whole system down quite easily especially while accessing the Map. Go figure...
AMD / ATi FTW!! |

Talduncan
Maynard Solutions POD-SQUAD
3
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Posted - 2012.10.07 08:34:00 -
[156] - Quote
I have been playing eve for while now and decided to pick up a couple extra accounts. I started with one and eventually had four accounts on two monitors on a 5xxx series AMD card. Then I got an AMD 7850 card so I can play on a third monitor. Within one hour after plugging in the new video card, it crashed as I did a search for people and palces (not very graphic intensive). I knew immediatly that I was going to have future issues since it was my first freeze and it was right after a new card went in. I then reformatted the PC and reinstalled windows 7 just incase it was my PC with a ton of driver issues. I installed Windows, my video card drivers, and eve... nothing else (plus windows automatic updates). My PC still froze playing eve on two monitors. Over the next week, I continued to have system freezes (no sound, no alt tab, no nothing). It occured during pulling up the map or sometimes doing a search for people and places.
I am returning the card today with a 20% hit because I opened the box.
One of the things that I expect from a company that takes money for a serivice is to provide support... support would also include working with ATI to resolve this issue and not play the blame game while thier customers suffer.
Now that my old video card works perfectly on two monitors, can someone tell me what video card does work with eve on three monitors? I plan on ordering it ASAP. Thanks.
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Kilatu
GoonWaffe Goonswarm Federation
0
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Posted - 2012.10.08 05:18:00 -
[157] - Quote
Just had this start happening today, I jump to a site and start clearing and maybe 2-3 minutes if that my system locks up, goes to a black screen and the inputs stop working. It just started this today out of the blue and it's not effecting any other games(tried GW2, Tribes, Minecraft, Aion). Running a HD4850, It'd be nice to know whats causing this. |

Rain6636
Team Evil
0
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Posted - 2012.10.09 07:26:00 -
[158] - Quote
I have a feeling it just needs to be replaced.
i've since replaced the ASUS HD7970 (DC2T) with one from Newegg, and used their will-call to pick up in person. this helps if there are issues in the future. the new card works great.
I was almost a week out from the 30-day cutoff through tigerdirect, but they have accepted the return and i'm waiting on the refund.
no fault on tigerdirect's part. or CCP. |

Robert Caldera
Caldera Trading and Investment
444
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Posted - 2012.10.09 15:42:00 -
[159] - Quote
Baitrix wrote:fix this now ccp!
are you dumb? Still havent got its a driver issue and not eve's? Computers freezing in other occasions too, not just eve. |

digitalwanderer
DF0 incorporated
98
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Posted - 2012.10.09 19:14:00 -
[160] - Quote
Robert Caldera wrote:Baitrix wrote:fix this now ccp! are you dumb? Still havent got its a driver issue and not eve's? Computers freezing in other occasions too, not just eve. Saber Coombs wrote:The issue dicsussed in this thread is not an overheat issue, it's a bug in either the AMD drivers or the EVE client. CCP seems to claim the problem is on the AMD end, and I have a fair guess what AMD's stance is... their stance can be whatever, fact is THEIR hardware is locking up in some occasions not just for eve, so if its not the hardware iteself which is broken then there is last only possible instance to be blamed - hardware driver. Beyond that its never responsibility of application software to ensure hardware stability nowadays, its already for decades this way since microsoft and OpenGL finally established hardware abstraction layers. Get that finally, learn that its basics.
This i don't agree with, simply because if drivers were perfect there wouldn't never be a need for driver updates at all, yet every couple of months here comes a new driver that sorts out stability issues, performance issues and in some cases even visual anomalies, or issues with specific features working properly that are supported in hardware.
Drivers are always busted somehow and the perfect driver that works with every possible hardware configuration and every possible piece of software will never exist, period. |
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Robert Caldera
Caldera Trading and Investment
444
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Posted - 2012.10.09 19:58:00 -
[161] - Quote
digitalwanderer wrote:Drivers are always busted somehow and the perfect driver that works with every possible hardware configuration and every possible piece of software will never exist, period.
and its still the responsibility of the vendor to ensure drivers stability, noone else |

digitalwanderer
DF0 incorporated
98
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Posted - 2012.10.09 23:35:00 -
[162] - Quote
Robert Caldera wrote:digitalwanderer wrote:Drivers are always busted somehow and the perfect driver that works with every possible hardware configuration and every possible piece of software will never exist, period. and its still the responsibility of the vendor to ensure drivers stability, noone else
Given the amount and variety of software out there, that's easier said than done, and to be quie honest, Nvidia also releases regular driver updates but go on their forums and you'll see plenty of complaints depending on the application being run too.
There's thousands of applications out there, and it would take a enourmous amount of people just working on drivers to make sure all of them work as they should. |
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ISD Suvetar
ISD Community Communications Liaisons
258

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Posted - 2012.10.10 12:43:00 -
[163] - Quote
Just to weigh in on this, I've got a 6870 running the latest drivers on Windows 7 - 64bit edition.
I regularly run 3 clients without any problems, but I've not tried to use the map screen whilst doing thing. I'll test that when I can. ISD Suvetar Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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Teh Minez0r
Legion of Mars
0
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Posted - 2012.10.10 20:43:00 -
[164] - Quote
Same issue here. Complete system hang together with Hd 7970 (had no issues with 4890 crossfire before). Though, I can't only blame ATI on this one as none of my other games neither crash nor lock up the whole system. Anyway, that's ***ing ridiculous that there's obviously still no fix for this problem yet. |

Mad B0mber
Novaku Inc Rebel Alliance of New Eden
1
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Posted - 2012.10.11 06:09:00 -
[165] - Quote
Same issue for me
7970 single card
other games i play work fine
Eve is the only game that locks up completely.. out of the various games i play
ran tests, disabled and re enabled various settings..
all fail. freeze is unrecoverable.
tried to log the error with no luck..
|

Saber Coombs
The Illuminatii Mildly Intoxicated
0
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Posted - 2012.10.11 07:54:00 -
[166] - Quote
Robert Caldera wrote:
and its still the responsibility of the vendor to ensure drivers stability, noone else
And it's the game developers responsibility to use the drivers in a correct way.
Regardless of exactly where the problem lies, it was introduced after a patch by CCP. They broke their own game which means they have the ability to fix it or come up with a workaround, they choose not to. What they do is throw their hands in the air and blame AMD, and I find that extremely unprofessional. |

Robert Caldera
Caldera Trading and Investment
444
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Posted - 2012.10.11 12:48:00 -
[167] - Quote
Teh Minez0r wrote:I can't only blame ATI on this one as none of my other games neither crash nor lock up the whole system.
Mad B0mber wrote:other games i play work fine
then you're lucky you dont play games which DO lock up with ATIs. Fact is its is NOT only eve having issues. Had lockups with Tribes Ascend too, so its at least another one.
Teh Minez0r wrote: Anyway, that's ***ing ridiculous that there's obviously still no fix for this problem yet.
yep, blame ATI
Saber Coombs wrote: And it's the game developers responsibility to use the drivers in a correct way.
got stuck in time in 1992? Software isnt programmed for specific drivers anymore for decades. Games dont "use" drivers directly, its the operating system and HAL which interacts with drivers. You're welcome in 2012. |

Saber Coombs
The Illuminatii Mildly Intoxicated
1
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Posted - 2012.10.11 14:36:00 -
[168] - Quote
Robert Caldera wrote:Bla, bla, bla
The game was working fine, CCP released a patch, game stopped working. You arguing technical details is just silly. |

Mad B0mber
Novaku Inc Rebel Alliance of New Eden
1
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Posted - 2012.10.11 17:09:00 -
[169] - Quote
So i rolled back my Ati video drivers to 12.4 from my manufacturer Gigabyte for my 7970 and so far so good.. though too soon to tell..
will update this if all goes well.. or doesn't go well
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Teh Minez0r
Legion of Mars
0
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Posted - 2012.10.12 01:47:00 -
[170] - Quote
Robert Caldera wrote:Teh Minez0r wrote:I can't only blame ATI on this one as none of my other games neither crash nor lock up the whole system. Mad B0mber wrote:other games i play work fine then you're lucky you dont play games which DO lock up with ATIs. Fact is its is NOT only eve having issues. Had lockups with Tribes Ascend too, so its at least another one. [quote=Teh Minez0r] Anyway, that's ***ing ridiculous that there's obviously still no fix for this problem yet. yep, blame ATI
Nope. Since CCP and Blizzard (WoW) use their own engine, I won't blame AMD for this cuz obviously the engines break the systems and not the driver. And I got like 200 games on steam, tested with around 50 and there's no problem with any of it. |
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Mad B0mber
Novaku Inc Rebel Alliance of New Eden
1
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Posted - 2012.10.12 05:59:00 -
[171] - Quote
Mad B0mber wrote:So i rolled back my Ati video drivers to 12.4 from my manufacturer Gigabyte for my 7970 and so far so good.. though too soon to tell..
will update this if all goes well.. or doesn't go well
But the whole problem originally started with an Eve update.. not a video card drivers update
nope rolling back to 12.4 CCC drivers was of no use.. still full lockup.. 
well time to play every other game that i have that works well without crashing on my 7970..
|

Teh Minez0r
Legion of Mars
0
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Posted - 2012.10.12 08:15:00 -
[172] - Quote
Interesting post here on tera-europe forums:
Quote:The problem with the 7970 card total lockup, only happen on an i7 socket 1366 or 2011 system, 1156 and 1155 is fine. When it happen the VDDC voltage on the GPU drop to 0,5V and it freeze, when testing with an Radeon 6970 the VDDC never drop when playing. And when testing the 7970 card on an AM3 Phenom system, there is no issues and the VDDC is stable as well. There is not any log or anything when this happen, as the system total lockup. I have not tested 12.6 beta and 12.7 beta so don't know if they work.
I'am not using the card anymore, but I was able to replicate the problem in other games as well. Shogun Total War 2 was the best at crashing, with high setting it only last 5-10 sec before total lockup. I got my money back for my Radeon 7970 card, so can't do any testing on it anymore, the shop I bought it from was able to replicate the crash, with 3 Radeon 7970 of different brand and on both a Asus and Gigabyte socket 2011 motherboard. source: https://forum.tera-europe.com/showthread.php?t=72574&page=8
There's also a solution posted, though I can't try it atm since I wiped eve of the hdd for a reinstallation:
Quote:Hey guys I have been playing TERA for 2 days and I had the same problem about random pc black out = "crash" not to desktop crash but PC crash that only hard reboot work... so I tried all the methods that was posted about updating drivers and etc..also tried the visual memory method but nothing solved the problem.
Now my solution is simple It may look stupid but It's really gonna work for these symptoms..
1- Start - control panel 2- Hardware and sound 3-Power options 4-Balanced - change plan settings 5- Put "turn off the display" to NEVER and "put the computer to sleep" to NEVER.and don't forget to save changes.
that's it ... enjoy source: https://forum.tera-europe.com/showthread.php?t=115675 |

Pigeonholed
Aliastra Gallente Federation
0
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Posted - 2012.10.12 15:56:00 -
[173] - Quote
@Teh Minez0r
I was aware of this attempted fix and it does not work for my machine. I am one of the 7970 users and I have the unfortunately i7 920 CPU/socket combination.
For me...the easiest way to check to see if the issue is resolved is to open the star map. At BEST I've had about 5 seconds before my machine completely locks up and requires a hard reboot. Matter of fact I was theory crafting about not having sufficient power on my own, but the mentioned solution, to set "put computer to sleep: Never" does not work.
I'm still in a 'wait and see' mode to see if the newer set of drivers will address the issue. Honestly I'd just like to see AMD acknowledge that there is a serious issue, CCP already has and they're doing what they can on their side to see it addressed as well.
For the hell of it I've enabled Graphics OVerdrive in the catalyst CC and bumped the power control settings to 10% to see if that makes a difference. I'll edit the post to see if I get to reboot in a bit. |

Robert Caldera
Caldera Trading and Investment
445
|
Posted - 2012.10.12 18:06:00 -
[174] - Quote
Saber Coombs wrote:The game was working fine, CCP released a patch, game stopped working. You arguing technical details is just silly. "I dont care about facts how things work, just want to rant"
Teh Minez0r wrote: Nope. Since CCP and Blizzard (WoW) use their own engine, I won't blame AMD for this cuz obviously the engines break the systems and not the driver. And I got like 200 games on steam, tested with around 50 and there's no problem with any of it.
yeah I tested like all of my 4375 games and at least half of them crashed with ATI. All legit.
Teh Minez0r wrote:Interesting post here on tera-europe forums: here we go. Its probably CCPs fault I guess other games freezing too in the same manner. You guys fail at understanding basics
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Teh Minez0r
Legion of Mars
0
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Posted - 2012.10.13 08:36:00 -
[175] - Quote
Quote:I was aware of this attempted fix and it does not work for my machine. I am one of the 7970 users and I have the unfortunately i7 920 CPU/socket combination.
For me...the easiest way to check to see if the issue is resolved is to open the star map. At BEST I've had about 5 seconds before my machine completely locks up and requires a hard reboot. Matter of fact I was theory crafting about not having sufficient power on my own, but the mentioned solution, to set "put computer to sleep: Never" does not work.
I'm still in a 'wait and see' mode to see if the newer set of drivers will address the issue. Honestly I'd just like to see AMD acknowledge that there is a serious issue, CCP already has and they're doing what they can on their side to see it addressed as well.
For the hell of it I've enabled Graphics OVerdrive in the catalyst CC and bumped the power control settings to 10% to see if that makes a difference. I'll edit the post to see if I get to reboot in a bit.
Edit, 1105 AM CDT: Logged in, hit F10, map loaded in a second, tried to move the mouse and the hanging midi of doom struck. Complete system freeze requiring a reboot.
I've done the works, submitted issue to CCP and AMD per the links earlier in the thread and the in game bug report...all i can do is wait since I don't feel like dropping another 500 bucks on a top of the line Nvidia card atm.
Happy hunting to all those who can play the game! Same here, running the hd7970 on an asus p6t6 ws revolution working together with an i7 920 aswell. Will post later if anything changed but the 15 mins yesterday have been a success already for me.
Robert Caldera wrote:Saber Coombs wrote:The game was working fine, CCP released a patch, game stopped working. You arguing technical details is just silly. "I dont care about facts how things work, just want to rant" Teh Minez0r wrote: Nope. Since CCP and Blizzard (WoW) use their own engine, I won't blame AMD for this cuz obviously the engines break the systems and not the driver. And I got like 200 games on steam, tested with around 50 and there's no problem with any of it.
yeah I tested like all of my 4375 games and at least half of them crashed with ATI. All legit. Teh Minez0r wrote:Interesting post here on tera-europe forums: here we go. Its probably CCPs fault I guess other games freezing too in the same manner. You guys fail at understanding basics
The only one ranting is you. Dunno if u get paid by ccp or nvidia for crying "ati is ****, it's all ati's fault, don't buy it!", doesn't matter anyway. Prolly just keep of this thread as you aren't helpful but just trolling here. I've never written that I checked like 4k games, I told you what I know about the games I'm playing from time to time beside eve. And if you would at least read a post once completely, you'd have seen that I've pointed at the engines of the games. As ppl also complain about this problem without changing any drivers, this doesn't add up.
So, just try to help or troll another thread plox. |

Robert Caldera
Caldera Trading and Investment
445
|
Posted - 2012.10.13 12:35:00 -
[176] - Quote
Teh Minez0r wrote:I've never written that I checked like 4k games, I told you what I know about the games I'm playing from time to time beside eve from time to time. what the f**** does this prove?? My eve didnt crash for 5 hours playing when I didnt use the starmap (which is rarely needed in game anyways), then after 5hours or even longer PC freezed. So 50 games you play from times to times which arent crashing when you occasionally start and play them for 1h does mean fly sh*t in regards to the issuein question.
Simply understand the concept of how software is written today. There is application software, there is operating system including HAL , there are hardware drivers and in the end is the hardware itself. Application software developers dont give a f*ck about hardware its running on, because it doesnt need to know that. So even if CCP added something to their game which certain types of devices/drivers cant cope with, its not their deal.
ATI should fix the driver but they dont give a f*ck because you still buy their cr*p. |

Saber Coombs
The Illuminatii Mildly Intoxicated
1
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Posted - 2012.10.13 13:56:00 -
[177] - Quote
Robert Caldera wrote:Saber Coombs wrote:The game was working fine, CCP released a patch, game stopped working. You arguing technical details is just silly. "I dont care about facts how things work, just want to rant"
Pretty funny, since you keep ignoring the most obvious fact. |

Teh Minez0r
Legion of Mars
0
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Posted - 2012.10.13 15:47:00 -
[178] - Quote
Robert Caldera wrote:
ATI should fix the driver but they dont give a f*ck because you still buy their cr*p.
First of all - will you, by any chance, finally realize that it's AMD and not ATI? Dunno how often you mixed them yet but it's seriously not that hard...
And I still can't see that you have proven in any way that it's AMD's fault, could also be a **** up in Intel's chipset(s) (driver)... But - go on fanboy... |

Robert Caldera
Caldera Trading and Investment
446
|
Posted - 2012.10.14 11:02:00 -
[179] - Quote
Saber Coombs wrote:Pretty funny, since you keep ignoring the most obvious fact. what is the most obvious fact?
Teh Minez0r wrote: And I still can't see that you have proven in any way that it's AMD's fault, could also be a **** up in Intel's chipset(s) (driver)... But - go on fanboy...
yeah maybe its intels chipset drivers fault no idea, certainly its not CCPs fault. |

Teh Minez0r
Legion of Mars
0
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Posted - 2012.10.14 16:17:00 -
[180] - Quote
Robert Caldera wrote:Teh Minez0r wrote: And I still can't see that you have proven in any way that it's AMD's fault, could also be a **** up in Intel's chipset(s) (driver)... But - go on fanboy...
yeah maybe its intels chipset drivers fault no idea, certainly its not CCPs fault. Though I'm wondering how the drivers work with earlier cards but not with the 7k series... I'd understand it if the 7k driver was only for this series, but it's for all from 5k series on. Doesn't make sense in my eyes. |
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