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Thread Statistics | Show CCP posts - 6 post(s) |
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CCP Wrangler
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Posted - 2007.05.14 12:12:00 -
[1]
As you may have noticed we have had some performance issues on Tranquility lately. To address this we are running at decreased hardware capacity, while we work on this at hardware, software and content levels.
We apologize for any inconvenience this may have caused you and we assure you that we are working hard on fixing it as fast as possible.
Please check this thread as often as you can for updates!
Wrangler
Assistant Community Manager
EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base
Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ |
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Garrett Crowe
Caldari
Turbulent
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Posted - 2007.05.14 12:17:00 -
[2]
What does decreased hardware capacity do exactly?
---
Forum Bastard May 14th 2007 =)
 Originally by: CCP Ginger.
...Or as I like to refer to myself. An imported sperm bank.
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darklegionca
Caldari
Blood Eagle Federation
Soldiers of the Forgotten Abyss
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Posted - 2007.05.14 12:40:00 -
[3]
make more lag
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darklegionca - One name. One legend. |
Bartholomeus Crane
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Posted - 2007.05.14 12:42:00 -
[4]
I think some would call 'lately' somewhat of an understatement ...
--
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CCP Wrangler
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Posted - 2007.05.14 12:45:00 -
[5]
Originally by: Bartholomeus Crane
I think some would call 'lately' somewhat of an understatement ...
I felt a bit British today.
Wrangler
Assistant Community Manager
EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base
Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ |
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DirtyHarry
Caldari
Forsaken Empire
The Forsaken Empire
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Posted - 2007.05.14 13:06:00 -
[6]
Originally by: Bartholomeus Crane
I think some would call 'lately' somewhat of an understatement ...
lately = last 3 years ^^
Havocide - DirtyHarryF-E Homepage F-E Killboard |
Gone'Postal
Minmatar
LuthorCorp Combat Division
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Posted - 2007.05.14 13:32:00 -
[7]
Originally by: DirtyHarry
Originally by: Bartholomeus Crane
I think some would call 'lately' somewhat of an understatement ...
lately = last 3 years ^^
QFT,
Originally by: Dark Shikari
Anyone comparing CCP to a glacier is really not being fair to the glacier.
Tripping The Rift Since 2005 |
namelessclone01
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Posted - 2007.05.14 13:34:00 -
[8]
I'll have to rephrase Garrett Crowe' question..
Do I understand it correctly that in order to combat lag issues, you just decreased (reduced / lowered / scaled down) your hardware?
Is it some new method to bring more fun in game?
--
note: it took me more than an hour and 4 (four) relogs yesterday to just pass through Jita. without even docking to a station. just passing through. that's some fun!
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Crimsonjade
Zer0 ToLeRaNcE
Terror In The System
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Posted - 2007.05.14 13:53:00 -
[9]
Originally by: DirtyHarry
Originally by: Bartholomeus Crane
I think some would call 'lately' somewhat of an understatement ...
lately = last 3 years ^^
can i have your stuff
the fact the devs even post always makes me happy, played enough where the only time you ever heard from one, was when they we closing the game down.
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dunno2
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Posted - 2007.05.14 13:59:00 -
[10]
So can you explain to me/us why your not replacing lost ships from X-R3 from the CVA/IAC versus TOXIN/UK and friends on saturday night ? The lag was so bad that for 5 minutes i couldn't see a single hostile, yet we were all being picked off one by one, and not able to even warp of to save ourselves.
Rob
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Dark Shikari
Caldari
Imperium Technologies
Firmus Ixion
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Posted - 2007.05.14 14:04:00 -
[11]
Originally by: DirtyHarry
Originally by: Bartholomeus Crane
I think some would call 'lately' somewhat of an understatement ...
lately = last 3 years ^^
Sadly, but QFT 
--23 Member--
Listen to EVE-Trance Radio! |
Fixit
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Posted - 2007.05.14 14:12:00 -
[12]
Its fairly simple. Lag is caused in part by hardware issues. If they reduce the amount of hardware in use, they will reduce one component of the overall lag. Ie, less hardware with lag issues = less lag.
This type of resource management can provoke other solutions. Another route to resolve lag could be to limit the numnber of active clients. Heres an easy formula to understand it :
total system lag = number of people able to play x perceived lag per person.
Reduce the number of people playing, total game lag is reduced accordingly. The whole lag issue could be resolved by taking this solution to its natural conclusion. At some point in time the number of people playing can be reduced to a level which can be accomodated by the amount of hardware used to support them, and the whole lag issue will just vanish.
I would suggest that this could be achieved by allowing characters with names starting a-m to be allowed to use their clients on monday, wednesday and friday. those starting n-z would be allowed to play on tuesday, thursday, and saturday. Sundays would be a free-for-all just to remind everyone why we are doing this.
And no cheating by having multiple accounts. Possibly these should be banned.
That should fixit.
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Shiva Caldacan
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Posted - 2007.05.14 14:17:00 -
[13]
Love your sense of humor! That's great! 
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Thundercat Doom
Minmatar
Melissa Jumpclones INC
Warlike Handicraft Organization
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Posted - 2007.05.14 14:20:00 -
[14]
I say just cancel any new trial accounts for now, until the lag issue gets resolved. Would probably hurt the CCP wallet, but it might cut down on some of the lag and make the paying customers happy. 
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Flamers are Lamers. |
Jonask'ri
Amarr
Imperial Dreams
Curatores Veritatis Alliance
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Posted - 2007.05.14 14:39:00 -
[15]
Originally by: dunno2
So can you explain to me/us why your not replacing lost ships from X-R3 from the CVA/IAC versus TOXIN/UK and friends on saturday night? The lag was so bad that for 5 minutes i couldn't see a single hostile, yet we were all being picked off one by one, and not able to even warp of to save ourselves.
Rob
"I checked our logs but regret to inform you that we are unable to verify your loss in our logs as being abnormal in any way, because of this we are unfortunately unable to reimburse your ship."
No, the performance issues are not abnormal in any way, shape or form.
[Died 6 minutes after the first sniper died, laggy for them too I suppose, but at least they got to load grid.]
-----
Sig removed, lacks Eve-related content - Cortes
Redwolf > No Solar System can be found with 'c_ck' in the beginning its name.
Jonask'ri |
NoMercy uk
Quam Singulari
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Posted - 2007.05.14 14:58:00 -
[16]
talking about lag and petitions, I had a petition out for lag in gang fight the lag was bad we lost all but 1 ship that was somehow able to warp away. we made petitions for our ships to be reinbursed. 2 corp m8's got there ships back, I got standard no lag, cannot verify your loss was due to server issues. I asked for a senior GM to relook at this petition and they deleted my petition. is that there lag prevention mesures pretend it all ok and brush lag reimbursment petition's under the carpet and delete?
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Jason Marshall
Hammer Of Light
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Posted - 2007.05.14 14:59:00 -
[17]
Well i hope it all pans out.
In the mean time....Im playing Eve-Chess :D
I LOVE THIS BLOODY PROTOTYPE PRINTER!
/end shameless plug of one of a kind chess set.
Tacky Lensflares in sigs ftw
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Kruel
Beyond Divinity Inc
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Posted - 2007.05.14 15:19:00 -
[18]
Originally by: NoMercy uk
talking about lag and petitions, I had a petition out for lag in gang fight the lag was bad we lost all but 1 ship that was somehow able to warp away. we made petitions for our ships to be reinbursed. 2 corp m8's got there ships back, I got standard no lag, cannot verify your loss was due to server issues. I asked for a senior GM to relook at this petition and they deleted my petition. is that there lag prevention mesures pretend it all ok and brush lag reimbursment petition's under the carpet and delete?
Why do some people get their stuff back and others don't? I too lost a ship, Friday night actually... when it wouldn't dock. I'm out 350m now, thanks. Got the standard 'server logs' response after petitioning.
CCP, you might want to give your subscribers the benefit of the doubt when they lose ships and lag is an obvious issue.
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ChironV
Caldari
Deep Core Mining Inc.
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Posted - 2007.05.14 15:29:00 -
[19]
This should be the announcement as you log in...
To all Capsule pilots.
Due to a collapse of two massive black holes, bubbles of time space anomalies have been detected throughout the subspace ether. Any capsule pilot encountering these anomalies will experience the effect of being in two states at once. Both in hyper space and in real space. This can be lethal to any pilot in the midst of battle as your ship will be in both states at once and until your mind re-integrates with the ships systems you are completely vulnerable in real space.
Avoid large conflicts, and be wary of these anomalies.
(How to Role play server bugs.) 
________________________________________________
It is by caffeine alone I set my mind in motion,
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Luffleg
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Posted - 2007.05.14 16:44:00 -
[20]
I hope i get the chance to log in on my character soon. Days of training passing by :/
I also hope that my characters are still there becouse the log-in screen are empty. |
Microsoft Sam
Caldari Provisions
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Posted - 2007.05.14 16:55:00 -
[21]
Quote:
To address this we are running at decreased hardware capacity, while we work on this at hardware, software and content levels.
How is this hard to understand? They haven't permanently lowered the capability, its a temporary measure so they can have a rolling fix across all the hardware.
Mind you that being said.. eve's as laggy as ever even with the hardware fixing.. tbh I think its more net-code than hardware thats the route of the lag. That and the 30k users online at once.
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Pan Crastus
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Posted - 2007.05.14 17:25:00 -
[22]
Originally by: Fixit
...
I would suggest that this could be achieved by allowing characters with names starting a-m to be allowed to use their clients on monday, wednesday and friday. those starting n-z would be allowed to play on tuesday, thursday, and saturday. Sundays would be a free-for-all just to remind everyone why we are doing this.
I thought you were joking until I read this proposal ... This was more or less what some countries did to reduce air pollution in cities (e.g. Athens/Greece in the 80's - they allowed only cars with odd/even numbers on the license plates into the inner city zones depending on the day of week).
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Dionisius
Gallente
Ordem dos Templarios
Te-Ka
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Posted - 2007.05.14 17:29:00 -
[23]
Originally by: Fixit
Its fairly simple. Lag is caused in part by hardware issues. If they reduce the amount of hardware in use, they will reduce one component of the overall lag. Ie, less hardware with lag issues = less lag.
This type of resource management can provoke other solutions. Another route to resolve lag could be to limit the numnber of active clients. Heres an easy formula to understand it :
total system lag = number of people able to play x perceived lag per person.
Reduce the number of people playing, total game lag is reduced accordingly. The whole lag issue could be resolved by taking this solution to its natural conclusion. At some point in time the number of people playing can be reduced to a level which can be accomodated by the amount of hardware used to support them, and the whole lag issue will just vanish.
I would suggest that this could be achieved by allowing characters with names starting a-m to be allowed to use their clients on monday, wednesday and friday. those starting n-z would be allowed to play on tuesday, thursday, and saturday. Sundays would be a free-for-all just to remind everyone why we are doing this.
And no cheating by having multiple accounts. Possibly these should be banned.
That should fixit.
Nice joke...ahahahaha...ahahaha.ahaha.aha.ah......
_______________________
What we have here is total lack of respect for the law...
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Matthew
Caldari
BloodStar Technologies
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Posted - 2007.05.14 17:42:00 -
[24]
Originally by: Garrett Crowe
What does decreased hardware capacity do exactly?
Well, if you have intermittently failing hardware, you have two choices. Leave it in to give extra capacity, and deal with it when it goes screwy. Or take it out and run at lower overall capacity, but with more reliability. And if you're not sure exactly which bit is breaking, you rotate bits in and out and figure it out by a process of elimination.
There's also the possibility that it's actually related to the software's ability to properly manage all the hardware in the cluster at once. If something in the cluster admin code is blowing up with too many nodes attached, then removing some of the nodes will help until you get the code sorted.
Yes, decreased hardware reduces the overall capacity of the server. But from the sound of it the issue's they're having have a bigger impact than the removal of the hardware. To use a car analogy, strapping a giant truck engine to a Yugo gives you lots more power, but you won't be going anywhere fast if the weight of the engine breaks your suspension.
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There is no magic Wand of Fixing, and it is not powered by forum whines. |
Valkerias
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Posted - 2007.05.14 17:56:00 -
[25]
Originally by: Matthew
To use a car analogy, strapping a giant truck engine to a Yugo gives you lots more power, but you won't be going anywhere fast if the weight of the engine breaks your suspension.
BOOM!! <CRUNCH> Haha funny. Like the sig too.
Originally by: matthew
There is no Magic Wand of Fixing.
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kaike
Minmatar
Darklite inc
Darklite Alliance
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Posted - 2007.05.14 17:57:00 -
[26]
Originally by: Fixit
And no cheating by having multiple accounts. Possibly these should be banned.
That should fixit.
Lol thats a verry short turn of looking imo,btw i've got 2 chars i pay for both of them so i do not see that as cheating ? perhaps you could tell me how that is cheating ...
Also the a-x solution is a funny 1 ,i doubt ccp will go to such actions if they will i quit  ,and no i'm not giving my stuff away i will trash it all
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Kiss TheBlade
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Posted - 2007.05.14 17:57:00 -
[27]
Edited by: Kiss TheBlade on 14/05/2007 17:56:20
Only allow chinese barges to play on mondays when the takeaways are shut. lag problem solved 6 days per week.
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Nevermore
Gallente
Exanimo Inc
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Posted - 2007.05.14 18:18:00 -
[28]
I lost a ship the other day when the lag was so bad you could not even see the enemy ships nor control any modules. And the response to the petition was server logs show no lag. That's some customer service for you huh? Just making it up as we go.
I really see no rhyme nor reason why some peeps get their ships back and others don't in the exact same situation.
Obviously there is lag and obviously it is server or software related - either way it is not the customers fault yet we have to lose hundreds of millions. So when it is well known by ccp that there is lag then ship reimbursement should be a matter of course and not the typical nonsense.
And I am trying not to coment on the abusrdity of reducing the number of servers to address slow performance. Like f&%*ing for virginity or fighting for peace. Oxymoron.
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Bynara
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Posted - 2007.05.14 18:58:00 -
[29]
As a new member, i have little to add that has not already been covered NUMEROUS times, except to say that already I have encountered several players on trial accounts that instead of becoming a member, they simply change to a new trial account when thier 14 days has expired....
Perhaps it might be possible to limit trial accounts to 1 expired trial account per ip address per every 6 months. thus allowing for people to examine eve, and if they decide not to become a member, allowing them the opportunity to rexamine there decision again in 6 months.
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Brigitte
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Posted - 2007.05.14 19:02:00 -
[30]
i say stop the trial acc system and clear game of all nubber ships floating all over the place its like a bluddy jippo camp in jita
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