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Conclusions from Internal Affairs, a new Dev Blog from Arkanon

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CCP kieron	Posted - 2007.05.30 01:10:00 - [1] Needless to say, it has been a very long weekend for a number of staff here at CCP Games. What could and should have been a quiet enjoyable extended weekend turned into something else. The following blog is long. There will be some in the community that claim the information contained is fabrication, fallacy or an attack by CCP on a portion of the player community. We are simply presenting the results of the investigations, as well as our interpretation of information presented to us and the events that transpired over the weekend. We ask you read the blog with an open mind and you reach your own conclusions based on the information presented. If you think CCP is in the wrong, we welcome constructive dialogue and criticism. If you feel we as an entity are corrupt and abhorrent, we bid you good luck in finding a game and company that suits your interests. If you agree with our assessment, we thank you for sharing our opinion and ask that you continue playing EVE in your normal manner. We do not ask for any retributive action to be taken, either in-game or out, on our behalf. IA investigation update: Three investigations concluded. kieron Community Manager, EVE Online, CCP Games Email/Netfang Look Ma, I'm in a Dev thread! Oh wait...

Hoshi Blackguard Brigade Phalanx Alliance	Posted - 2007.05.30 01:17:00 - [2] You have still not answered the important part of the 3rd investigation. Where ever he deserved to be banned or not did not in any way excuse the way a unnamed CCP DB admin acted in the case. ---------------------------------------- A Guide to Scan Probing in Revelations
Anaalys Fluuterby Caldari	Posted - 2007.05.30 01:21:00 - [3] Thank you. Can we get on with things now? <-----------> Factional Warfare: The LowSec wars which never happened.
Jester03 Gallente Gekidoku Koroshiya Buntai	Posted - 2007.05.30 01:23:00 - [4] Edited by: Jester03 on 30/05/2007 01:23:59 I am quite pleased with the way CCP and the developers have acted in accordance with their own policies. They have kept us informed. And this blog could not have possible been written quickly, and they made the effort. I ask the EVE community, for IA to take the time out of their holiday weekend to make sure that they let us know about the things they were accused of shows me they have character, and are more willing to keep their customer informed, is this not an important show of their dedication to us all? They could have just denied everything and went about their business. But did they? No. Thanks for the resolution. I am quite glad that there is a good game development company left in this world that cares more about the game and community than the $$. Now lets leave this in the past where it belongs and get back to playing. /Jester03
Stacie Amarr Angels Corp	Posted - 2007.05.30 01:24:00 - [5] As far as I am concerned this covers everything and people should stop and think before whining just to whine. I mean come on...its a game, they made it for us and we should thank them for it not throw things at them just because. This seems to have all been instigated by a group of people who aren't good enough to do it ingame.
Maj Woodcock Minmatar United Space Aillance USA	Posted - 2007.05.30 01:30:00 - [6] ?? Did someone contact a CCP rep by MSN when the reporter would not leave the sector?? If so is that ethical in CCP's eyes? Just a simple question that I did not see addressed. PROMISES MADE > PROMISES KEPT *SO SAY WE ALL*
Namingway Important Yet Underrated Video Game Characters	Posted - 2007.05.30 01:34:00 - [7] Edited by: Namingway on 30/05/2007 01:41:15 This covers all the important aspects imo. Rather long read, but I'm comfortable with the results. Honestly, I don't care if a friend MSN'd a friend about someone else. P.S. Ark wins EVE, if nothing else than for telling it like it is. Originally by: CCP kieron If a member of the EVE community finds he or she cannot accept our current level of transparency, we bid you good luck in finding a company that meets your needs.
Maj Woodcock Minmatar United Space Aillance USA	Posted - 2007.05.30 01:37:00 - [8] Edited by: Maj Woodcock on 30/05/2007 01:37:32 Edited by: Maj Woodcock on 30/05/2007 01:36:47 I don't either unless it is directly re**ing in someone get banned or kicked. If it is "Hey we got a commander swpan here come at get it" cool. If it is "hey can you get this guy out of here" > No. re.s.l.u.t.ing ?? this filter is hard on us!! LOL ( and my spelling is bad too LOL) PROMISES MADE > PROMISES KEPT SO SAY WE ALL**
Ediz Daxx FinFleet	Posted - 2007.05.30 01:39:00 - [9] Edited by: Ediz Daxx on 30/05/2007 01:44:59 Originally by: Maj Woodcock ?? Did someone contact a CCP rep by MSN when the reporter would not leave the sector?? If so is that ethical in CCP's eyes? Just a simple question that I did not see addressed. Did you not read the blog? Picture proof that it was a petition made against the ISD person, NOT a msn conversation. Good job CCP.
Rex Mundus League of Gentlemen	Posted - 2007.05.30 01:40:00 - [10] Take one look at the moderation in COAD and ask yourself if that doesn't look biased. I'm sure there's a perfectly good legitimate reason to explain it all. But without doubt a certain alliance gets away with murder. Character assassinations. Unrestrained smack. Signatures that are clearly solely intended to be flamebait and cannot to any reasonable mind be misconstrued as anything else. This is why so many people are ready to believe the worst. Different GMs giving different answers to the same question doesn't help. Clear exploits that aren't classed as exploits so they're farmed to death doesn't help. You may not like the way people do things, but in all honesty they do it because they don't like the way you do things as well. Meanwhile the games going down the tubes. Congratulations to BoB, there's nothing and no-one to stop you now. Judging from battle reports in the last couple of years there hasn't been since Beta, if ever. Thanks for the advice Kieron. Rex
Astarte Nosferatu Synergy. Imperial Republic Of the North	Posted - 2007.05.30 01:41:00 - [11] Guess it's time for part two. Originally by: Dianabolic I was sworn to absolute secrecy by CCP
Maj Woodcock Minmatar United Space Aillance USA	Posted - 2007.05.30 01:46:00 - [12] Edited by: Maj Woodcock on 30/05/2007 01:46:48 Originally by: Ediz Daxx Originally by: Maj Woodcock ?? Did someone contact a CCP rep by MSN when the reporter would not leave the sector?? If so is that ethical in CCP's eyes? Just a simple question that I did not see addressed. Did you not read the blog? Picture proof that it was a petition made against the ISD person, NOT a msn conversation. I did scan the bolg. I just asked CCP if they though it was OK for a player to contact CCP by MSN for help with in game problems. Not just this case but in any case! ANy way I need to do some mining, cya later PROMISES MADE > PROMISES KEPT *SO SAY WE ALL*
Namingway Important Yet Underrated Video Game Characters	Posted - 2007.05.30 01:48:00 - [13] Edited by: Namingway on 30/05/2007 01:51:17 forget it, not worth arguing with astarte, or others who will gladly become criminals to deal with an evil that would be less than their own. Originally by: CCP kieron If a member of the EVE community finds he or she cannot accept our current level of transparency, we bid you good luck in finding a company that meets your needs.
Morbid AngelLust	Posted - 2007.05.30 01:51:00 - [14] Originally by: Ediz Daxx Edited by: Ediz Daxx on 30/05/2007 01:44:59 Originally by: Maj Woodcock ?? Did someone contact a CCP rep by MSN when the reporter would not leave the sector?? If so is that ethical in CCP's eyes? Just a simple question that I did not see addressed. Did you not read the blog? Picture proof that it was a petition made against the ISD person, NOT a msn conversation. Good job CCP. and whats to say both didn't occur? they never addressed the MSN conversations...
Flaming Lemming	Posted - 2007.05.30 01:52:00 - [15] Originally by: Dianabolic You do realise that, in a previous witch hunt, the fact that many of us speak to the devs / gm's / employees of CCP on a regular basis as friends is already common knoweldge? And you're now complaining that we speak to these people, who are also our friends, about stuff in-game? Do you lot REALLY think that the "top" people, Hillmar and Oveur etc, are party to all of this? Of course they're not, this is their cash cow. Get over yourselves. Ya'll complain when something doesn't go your way, but I don't hear any of you complaining when the conversations any of us have with the very same people lead to bugs being fixed, oh no, because that's a benefit RIGHT? (not directed at you, nyphur, jsut the general idiocy that is prevalent in this thread). Bolded the relevant part...sounds like a BoB member admitting to using MSN for direct contact with CCP employees to affect in game sitautions (even if it is bug reporting, it is not using the legitimate channels!) Is this alright with CCP, is BoB allowed a direct line to CCP that (most) others dont? I didn't see that part covered at all. there's no such thing as bad press
Rex Mundus League of Gentlemen	Posted - 2007.05.30 01:53:00 - [16] Isn't it irrelevent if they're farming bugs while waiting for the fix? or is that a reward for services rendered?

Eldo Davip Forum Moderator Interstellar Services Department	Posted - 2007.05.30 01:54:00 - [17] Originally by: Rex Mundus Take one look at the moderation in COAD and ask yourself if that doesn't look biased. I'm sure there's a perfectly good legitimate reason to explain it all. But without doubt a certain alliance gets away with murder. Character assassinations. Unrestrained smack. Signatures that are clearly solely intended to be flamebait and cannot to any reasonable mind be misconstrued as anything else. If you see that kinda crap, please email us and we'll look into it and snip/warn/ban as needed. Trust me CRC is tired of these baseless accusations as well and we are trying our best to stop it. ___ Questions/Complaints/Opinions/Bree \| Forum Rules \| Our Website EvE +NLINE - T+TALHELLDEATH SUPPORTER

Ediz Daxx FinFleet	Posted - 2007.05.30 01:54:00 - [18] Originally by: Morbid AngelLust Originally by: Ediz Daxx Edited by: Ediz Daxx on 30/05/2007 01:44:59 Originally by: Maj Woodcock ?? Did someone contact a CCP rep by MSN when the reporter would not leave the sector?? If so is that ethical in CCP's eyes? Just a simple question that I did not see addressed. Did you not read the blog? Picture proof that it was a petition made against the ISD person, NOT a msn conversation. Good job CCP. and whats to say both didn't occur? they never addressed the MSN conversations... Need more tinfoil?
Gabrielle Black	Posted - 2007.05.30 01:54:00 - [19] Originally by: Ediz Daxx Edited by: Ediz Daxx on 30/05/2007 01:44:59 Originally by: Maj Woodcock ?? Did someone contact a CCP rep by MSN when the reporter would not leave the sector?? If so is that ethical in CCP's eyes? Just a simple question that I did not see addressed. Did you not read the blog? Picture proof that it was a petition made against the ISD person, NOT a msn conversation. Good job CCP. Aye, and most likely a harrassment petition. Those seem to get attention faster than any other type. At least, replacement petitions seem to take a few days to get a response, but petitioning isk sellers spamming my mailbox gets a response in minutes. Thanks, Ark and Kieron and anyone else involved, sorry about the weekend. I found the timing a bit suspicious myself. I'm still a bit concerned about the implications of having players with dev's MSNs, but that's your call.
Louis DelaBlanche Cosmic Odyssey YouWhat	Posted - 2007.05.30 01:55:00 - [20] Edited by: Louis DelaBlanche on 30/05/2007 02:00:08 Nice to see such a thorough reply so soon. specially given the fact it was meant to be a long weekend (a coinidense? *tinfoil hat donned). Just one thing though. I think many ppl, myself included, were less concerned with the isd characters removeal but the manner in which it came about. Simularly with the previous Ginger Magician incident (which was well dealt with btw) it wasnt the punishment that was the problem, it was how the GM went about it. Of course the isd characters story is clearly only one perspective & not the whole truth of events even if its not just total fabrication. The petition in the blog suggests that, despite what may or may not have been said in local chat, the prescribed petition avenue was used to bring this to CCPs attention. Yet still, not providing the isd character due reason for or notice of the termination of their services is unprofessional (& legally a very dangerous thing to do if they were an employee) & as such some, including myself, think it warrents investigation. Of course it maybe that he was infact sent due notice n simply decided not to mention it in the "open letter". In whichcase please ignore the above, though confirmation of it would still perhaps put some minds at rest. In anycase, good work so far with the CCPKGB. edit: reread & i see there is indeed gonna be some investigation into the forum campaign purpetrators. Interesting times ahead
Darkstar BP Caldari eXceed Inc. INVICTUS.	Posted - 2007.05.30 01:57:00 - [21] Well, It clarifies a lot, but not everything. A lot of things remain open, such as the channels of communications between the playerbase and "friends" among the Developers. Were those channels used here, in the ISD instance? What is CCP's position on such fraternization? Now to the proof: First issue about the POS: straightforward explanation. What isn't explained is the lack of communcation afterwards? Did DS1 petition the intervention of Sharkbait? Did they try to contact him or not? Second issue: I understand that Arkanon chose not to investigate the second point about the Arc line. It does not make it proven false. It remains a mere assertion. Couldn't care less about RP. Third issue: How did you verify that the claim of the player about the ISD person was correct? Were those other complaints coming from other people than BoB? Can you give other examples of earlier complaints about the ISD employee so that people can judge for themselves? Did CCP communicate the reasons for his dismissal to him? Did the involved Admiral have any links to BoB? A lot of this could have been avoided by plain communication, so it is a bit disingenuous to fully blame the posters. Other than the initial blog Arkanon has been invisible, so it wasn't strange that people believed he was yet another layer of bureaucracy. Most of us find it impossible to get a normal response from mailing to [email protected] or [email protected], find that we get modded for the most silly things and have no recourse in the game for anything. I find it slightly disturbing that Arkanon draws conclusions about the people who made some of these allegations without himself having proof about their motives, and he makes the legal threats. IA turning into the CCP attack dog? So, the decay continues. There is beauty in decay if you're willing to see it.
mazzilliu Caldari Sniggerdly Pandemic Legion	Posted - 2007.05.30 01:58:00 - [22] was there no investigation about the use of "improper channels of communication"? Demon Womb 0.0 NPCing corp. 0.0 access for 20% corp tax! Join now! when in doubt,
Heintron Ginnungagaps Rymdfarargille Tre Kroner	Posted - 2007.05.30 01:58:00 - [23] The important part for me was dianabolic admitting to having CCP employees on msn. Is this mentioned somewhere?
Taliesyn	Posted - 2007.05.30 01:59:00 - [24] I'm afraid I have to disagree with the idea that this covers everything, as they managed to ignore something that came up in the (currently) 170 page discussion thread. At one point, the "Official" BoB Diplomat, Dianabolic, flat-out stated that BoB has direct links to CCP and uses them to their benefit (post #335 in that thread). He attempted to justify that by saying that they also use these links to report bugs and whatnot, but the fact of the matter is that ALL player-to-CCP communications should use official channels. No alliance - not Goonswarm, not Bob, not anyone else - should be in a position where they can have direct access to a dev regarding in-game issues, be they good or bad. This is even more vital when it's a major player with the contact - complains of favoritism will surface no matter what, and it would be in the best interest of the game to ensure that everything is stricty and publicly by-the-book. You don't have football players partying with the refs after a game, because that gives the illusion of favoritism. In any competitive situation, you MUST have impartiality from the judges (developers, in this case) or else you wind up with, at the very least, the appearance of a rigged system. Right now, in Empire space and among the pubbies, there are pretty much two major trains of thought on the recent events that I've seen. On group is ignoring it, as these issues have and will never have impact on them. The other group, many of whom ALSO won't be impacted, seem to feel that, while to them Goons are nothing more than thugs, BoB is partially or fully backed by CCP. To these people, there is no point ever trying to advance their play or attempt to play in 0-sec space, because they feel the developers of the game are actively against them. Again, let me state that these are the sentiments I've seen expressed while puttering around public channels, not the result of any scientific survey. The fact that T20 was publicly acknowledged to have cheated and yet retained his job despite statements that folks who did what he did would be terminated was already a major blackmark against CCP's rep to the pubbies, and this, coupled with CCP's complete dodging of the issue of impromper developer access by BoB, seems to have created the impression among the public players that CCP is actively trying to strengthem BoB at the expense of anyone else. Until that appearance is cleared up, you're always going to have feelings among the general population that you actively favor certain groups over others. Kieron, one last thing - do you and Arkanon really think that creating your OWN unfounded allegations aimed back at Goonfleet is really the best thing to have in that blog? You had the moral high ground right up until you threw mud back at them; while that may make you feel better emotionally, my experience has always been that it hurts your position in the long run. This especially hurts CCP's position in that you state here that it's nothing but the facts, when it includes these conjectures of why the spam posting began, provided in a VERY suggestive manner, and completely ignoring the fact that Goonfleet's initial posting was deleted without comment, thus triggering the 'threadnaught'. My own lingering questions are these: 1) Why do we have a log of a dev logging on to the ISD chat a VERY short time after the incident in the battle? I think we all know that petitions do NOT make it to senior GM's in just a couple minutes. 2) Why have the statements by Dianabolic, which were never contradicted by BoB itself, regarding having preferential access to CCP personnel for in-game issues been ignored? That, to myself and many others, is the single biggest issue involved in these allegations. 3) Will there ever be any action taken to counteract the common impression that "CCP = BoB"? Whether it is true or not, the impression is common and widespread.
Kvarium Ki legion of qui Freelancer Alliance	Posted - 2007.05.30 01:59:00 - [25] Well this obviously was a very well orchestrated operations by the Goons and it must of taken a lot of planning. Obviously CCP where taken by suprise. It's a great releif to know that there are no CCP staff in the Goons, thank god for that. KK.
Frug Zenithal Harvest	Posted - 2007.05.30 01:59:00 - [26] I think the attitude of the accusing parties in this case makes their motives obvious to any neutral or any reasonably intelligent involved observer. I was surprised that they (the alliance in question) were willing to act this way when so many of them and their leaders claim to want to play eve in a respectable way and claim to have the moral high ground. So many people pointing the finger at CCP were willing to believe anything they were told, without even thinking about it, just because it confirmed their suspicions. Any time anyone said something bad about CCP, they cheered it on and agreed like blind sheep. Any time anyone said something to the contrary or questioned their idiotic campaign, they were accused of being "fanbois" or members of some elite circle of evil (aka BoB members). Unfortunately you didn't respond to the issue of MSN contact with devs, and that issue will linger until it is addressed. After all the dramabombs and mud slinging is over, that is the only allegation that sticks with most of us. Nobody should be able to bypass petitions by using MSN to contact devs, whether or not this was the case. You need to assure us that all Dev actions are the result of petitions. Always. - - - - - - - - - Do not use dotted lines - - - - - - - If you think I'm awesome, say BOOO BOOO!! - Ductoris Neat look what I found - Kreul Hey, my marbles
Heintron Ginnungagaps Rymdfarargille Tre Kroner	Posted - 2007.05.30 02:05:00 - [27] Also, pointing fingers at goons like they planned an attack on ccp is the worst tinfoilhattery Ive ever read on these forums. I followed the thread on SA and on K's site. K might have released the dramabomb before the weekend but the goons just reacted to the poostorm that CCP indirectly fueled by "removing" petitions and threads on the forum.
General Brusilov	Posted - 2007.05.30 02:07:00 - [28] DS1 did petition in response. It was closed and no response given. DS1 didn't claim to have never filed a petition ever, they said they hadn't petitioned a POS, which is what was eventually given as the reason for Sharkbait's actions. Way to call them liars by not mentioning that, Kieron. The crappy customer service and the environment of favoritism, or paranoia over favoritism, has left your customers jaded and cynical. There's nothing players can do to fix this, it's your fault, you guys have to fix it. Don't blame us for your inability to be professional on a regular basis.
Herculite Black Eclipse Corp Band of Brothers	Posted - 2007.05.30 02:07:00 - [29] God that was a good read.
R0ot InNova Tech Inc Xelas Alliance	Posted - 2007.05.30 02:09:00 - [30] Edited by: R0ot on 30/05/2007 02:13:14 Goons are in bother! Originally by: Taliesyn No alliance - not Goonswarm, not Bob, not anyone else - should be in a position where they can have direct access to a dev regarding in-game issues, be they good or bad. So you want to remove the petition and the convo system in game? ------------------------------------------------------------------

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