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TISCALI BOYCOTT

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Author	Thread Statistics \| Show CCP posts - 2 post(s)
Koryvarn Amarr Liberty Rogues	Posted - 2007.10.01 21:32:00 - [31] Yeah, I had the same issue with Tiscali. Moved to BT and everything is better. I suggest you do the same, and I suggest everyone complains to the UK Trading Standards as well as Ofcom. They HAVE to investigate the issue. It's your bandwitdth, and UNLESS it was specifically stated in the terms when you signed up that (it isn't btw) that you cannot play MMO's, then you can break your contract, and possibly claim a refund. http://www.ofcom.org.uk/ http://www.tradingstandards.gov.uk/
Patch86 Di-Tron Heavy Industries Atlas Alliance	Posted - 2007.10.01 21:40:00 - [32] I support this boycott, and would boycott them myself if it weren't for the fact that I'm not stupid enough to use any of their products or services in the first place ------ Originally by: CCP Prism X There's no such thing as playing too much EvE! You all obviously need more accounts!
Thicky McThick	Posted - 2007.10.01 21:49:00 - [33] Originally by: Patch86 I support this boycott, and would boycott them myself if it weren't for the fact that I'm not stupid enough to use any of their products or services in the first place Are you sure, 'cos I think you are stupid insulting so many people with your post............even I can see that and I'm thick Post with your Alt and not your Main, 'cos I don't care about your Name.
elohllird Gallente Destructive Influence Band of Brothers	Posted - 2007.10.01 21:50:00 - [34] I cant log in either F***G TISCALI T**S
Alski Gallente Di-Tron Heavy Industries Atlas Alliance	Posted - 2007.10.01 21:52:00 - [35] Originally by: Patch86 I support this boycott, and would boycott them myself if it weren't for the fact that I'm not stupid enough to use any of their products or services in the first place ummm patchy mate... noticed i not been on much this weekend? cough cough - (combat) Patch belonging to CCP hits your drones, wrecking their liberty and freedom.
Patch86 Di-Tron Heavy Industries Atlas Alliance	Posted - 2007.10.01 21:52:00 - [36] Originally by: Thicky McThick Originally by: Patch86 I support this boycott, and would boycott them myself if it weren't for the fact that I'm not stupid enough to use any of their products or services in the first place Are you sure, 'cos I think you are stupid insulting so many people with your post............even I can see that and I'm thick I'm not insulting anyone. Tiscali suck. We've had threads talking about how they suck since as long as I've been on the EVE-O forums. They're consistently rated one of the worst ISPs in the UK by tech mags and the like. I'm just saying, I'd be boycotting them too if it weren't for the fact that I've been avoiding them like the plague already. ------ Originally by: CCP Prism X There's no such thing as playing too much EvE! You all obviously need more accounts!
Sunabi Caldari Defiance Corp Brutally Clever Empire	Posted - 2007.10.01 22:01:00 - [37] I have a Tiscali BUSINESS account and they still cut EVE off at peak times sometimes
Stoehovve Scheo Solestra Mining Corporation	Posted - 2007.10.01 22:14:00 - [38] I have no idea how difficult it is to get an internet connection in the UK or in other parts of the world. As a Canadian, I've been spoiled rotten as our government has legislation in place that guarantees communications exist, and endorses no limits. I live on the east coast and have been with the same company of almost 7 years now, never once have I had issues and in fact just this year I got upgraded to a 15 Mbit connection at no cost to me. The odd time that I have connections issues it has been due to heat on the cables (when it overly warm outside), or when the cold is extreme (signal strengths need to be adjusted by the technicians in Canada when the weather changes on it's extremes). Keep up the good work, my provider (remaining nameless as I'm not sure if it would break any agreements we have in my contracts).
Melkempe	Posted - 2007.10.01 22:15:00 - [39] Tiscali have what they call a fair usage policy. If you regularly very heavy usage on an evening they should first send you a warning via email asking you to cut down after 6pm. If the heavy usage still carries on they must send another warning. After that they move you to a different shared connect with other heavy users and let you fight between yourselves for bandwidth but obviously this would slow your entire connection down not just eve. Under the TOS they cannont do as they seem to be doing and just throttle one form of usage. We've had one warning after downloading about 10 gig of games in 2 days. Nothings been said since then and I play eve a hell of a lot . I have however noticed more than normal lag in areas where there really should be non(Empty low sec lagging like jita.) As an isp they stink anyway. Poor customer service and tec support just left some friend with no Internet for over a month.
Alski Gallente Di-Tron Heavy Industries Atlas Alliance	Posted - 2007.10.01 22:15:00 - [40] To be fair, up untill this summer tiscali were mostley "ok", about a year ago they messed up my connection because i had gone over the invisable download limit a few months in a row, quickley got that sorted with a few emails to there support. Only in the last couple of weeks has the connection problem gotten really bad, its not just eve, most streaming video sites won't work either, all that said, Tiscali still suck for messing with there customers connections without warning or notification, and for the fact they won't admit to doing it unless you shove it in there face really hard, finaley then will they admit it. Still, when i was looking for an ISP, my requirements were: -cheep -advertised as 'unlimited' connection -cheep -no download limits -cheep -not AOL -cheep so yeah, i'm not surprised they suck THIS much, yes its my fault i'm still with em, am i stupid?... no, what would be stupid, would be me paying about the lowest price around for an ISP and expecting its service would be any good... ...i did pay, i dident expect much, and its not. - (combat) Patch belonging to CCP hits your drones, wrecking their liberty and freedom.
Shelby Mustang	Posted - 2007.10.01 22:27:00 - [41] well this is one very unhappy tiscali customer that has just asked for his MAC code. i guess its gunna be BT for me (very soon i hope)
Sikozu Prioris Suns Of Korhal YouWhat	Posted - 2007.10.01 23:06:00 - [42] guys read the small print in the contract, my god, if your going to pay for a service always read the small print since there will be usually be one word or small sentacne which means they are perfectly within their rights to do this. For those who say bt is better, it is at the moment, im on bt and it says in the small print they can throttle if they want to but BT are the one company which has chosen not to do so atm i think "A enemy fleet emerges from the shadows" - What shadows!?! We're in ****ing space for gods sake
AlleyKat Gallente White-Noise Exuro Mortis	Posted - 2007.10.01 23:19:00 - [43] I feel for you. I began two months of hell with Tiscali back at the end of 2005 and effectively lost two months of eve-time as a result. The connection was terrible. With some guile and deceit, and sneaky telephone calls to various non-customer offices within BT and Tiscali - I uncovered that the 50-1 contention they promised me was far in excess of that - the line Tiscali had bought was simply over-flooded. I immediately faced the utterly dumbfounded customer services department (the real one, not one of the proxy overflow outsourced junk) and gave them all the facts, with detailed information about how my line is connected into the local BT exchange and how it was impossible for me to be on a 50-1 contention line. After a few muffled minutes, my '12 months, screw you' contract was torn up and I was given my MAC code, so I could pass this onto my current supplier and get a real broadband service from a real company. Now, I am paying a lot more than Tiscali, but to be honest, I have an 8.1 mps line and I swear, in nearly two years, it has yet to fail on me. No peak hours choking, no limits, nothing - expect pure broadband on tap, the way it should be. This link will show you a top ten list of ISP's in the UK, by peoples experiences. At that site, you'll see that Tiscali is listed as a very bad provider. It's cheap for a reason. AK.
Major Death Caldari Space Salvage Incorperated	Posted - 2007.10.01 23:24:00 - [44] Edited by: Major Death on 01/10/2007 23:25:21 This is happening in other countries too. Online Gamers are getting punished because others are using P2P networks (i.e. downloading Warez, Music, TV shows and Movies) to breach copyright and hammer bandwidth in the process. Oddly the people suffering are gamers. Its like the police arresting people on a passing bus because the bank robbers also used that road. My original sig was 'Enjoy lag free play in a dynamic space MMORPG'. It was removed for lack of EVE content! ;)
PROTOCOL	Posted - 2007.10.02 00:07:00 - [45] Quote: The irony is, even though I'm paying for a 1M connection, I never got download speeds of more the 120k - and EVE worked fine on that. A 1 megabit connection is 125KB, you are getting what is advertised. Blocking eve is plain crap, see if a corp mate can setup a proxy or even a VPN for you using a remote gateway.
Thicky McThick	Posted - 2007.10.02 00:54:00 - [46] Originally by: PROTOCOL Quote: The irony is, even though I'm paying for a 1M connection, I never got download speeds of more the 120k - and EVE worked fine on that. A 1 megabit connection is 125KB, you are getting what is advertised. Blocking eve is plain crap, see if a corp mate can setup a proxy or even a VPN for you using a remote gateway. Now where did I put that decimal point, in the correct place? Post with your Alt and not your Main, 'cos I don't care about your Name.
Thernys Caldari Dark Force Recon	Posted - 2007.10.02 02:29:00 - [47] Originally by: Thicky McThick Now where did I put that decimal point, in the correct place? In the right place indeed, Mr. Thick. Post 17 of this very thread. -- ¬Me, ¬now. Quote me and you're sued!
pwnedgato Ore Mongers R0ADKILL	Posted - 2007.10.02 02:38:00 - [48] Edited by: pwnedgato on 02/10/2007 02:39:14 1mbit connections? 8mb connections? I've been under the impression that EU folks had uber ultra interweb connections available for dirt cheap prices. ----- signature
Alski Gallente Di-Tron Heavy Industries Atlas Alliance	Posted - 2007.10.02 03:13:00 - [49] Edited by: Alski on 02/10/2007 03:13:47 Originally by: pwnedgato Edited by: pwnedgato on 02/10/2007 02:39:14 1mbit connections? 8mb connections? I've been under the impression that EU folks had uber ultra interweb connections available for dirt cheap prices. Not really, most of Europe is probably "better connected" (meaning no matter where you live you'll almost certainly have at least ADSL available) but that’s just a factor of having smaller, much more densely populated countries compared to say, America or Australia. The biggest limits there are for most ISPs in England at least, is download caps, most of the "major" (read: largest and richest) ISPs impose annoying download limits for there cheaper services, usually around 30gb a month / 60gb if your lucky, if you want more you’ve either got to pay more, or move ISP AND pay more, since the chances are your with one of the larger ISPs and they don’t like heavy downloaders. As far as speed gos, depends where you live in a country and what country you live in, the Netherlands and Germany have a reputation for getting a LOT more for your money than the UK, but even here most people can get 2-8mb, some non-city dwellers can get up to 10-20, 24mb ADSL is available in most areas of most citys, I hear 50+mb through cable/fibre is doable if you REALLY want to pay for it but I’m sure would be stupidly expensive, as internet access itself is quite expensive at least in the UK if you’re a heavy bandwidth user. So yeah thats why we all cheeped out and went with Tiscali, and are now suffering for it. - (combat) Patch belonging to CCP hits your drones, wrecking their liberty and freedom.
pwnedgato Ore Mongers R0ADKILL	Posted - 2007.10.02 03:23:00 - [50] Edited by: pwnedgato on 02/10/2007 03:23:59 Thanks for enlightening me on that. Guess I'm pretty lucky here to have a 50mbps connection and next year they will be offering 100mbps (wewt) Edit:no limits either (further wewt) ----- signature
Haerana The Republican Guard The Sundering	Posted - 2007.10.02 03:27:00 - [51] im with Nildram. Lucky enough its on my dads business account as he runs work from home. and he gets discount for recommending it to his customers. Im on a upto 10mbs connection thing. with no dl cap or limits. (this is after i broke the 10gb dl limit a month in 3days once, whoops!(no it wasnt illegals it was many many game betas and demos when i was looking for new things to play :D)) Its not a bad service although i think the normal stuff is kinda expensive. especially when i talk to my corpmates who all get twice the stuff half the price in americana! I know many people who have ups and downs with there internet alot. i have mine. every few days late night my connection speed drops for about 30mins no idea why. my friends internet was constantly up an down when he was with BT. he spent a month ringing them and complaining before it settled out and now he doesnt have problems v often. an UK is incredibly backwards for the Interwebs. for example me. i said i was on a upto 10mb/s connection. i am. i get 1.5mb at the best of times. mostly only 1mb. why? i live in a village at the end of an old exchange with old lines that cant handle anything better. :( then my friend who lives half a mile away.. if that. in a different village hes on the very very edge of another exchange which is alot farther away from him than mine is from me. he gets 4mbs.... Also i read a very interesting article in some pc magazine once, Entitled: Free Dial-up saved the internet. free-broadband is going to kill it. Basically alot of people just get free broadband with other services like sky etc. so much so that because there isnt that much money going into it, its stopping BT etc from upgrading all the lines an things(can you tell im no expert yet?) to the new tech. they are doing it just very very slowly. Anyway im rambling abit. its late and i dont wanna sleep! I shall end on this note. i have NEVER known anybody who was happy when they were with tiscali.
Alski Gallente Di-Tron Heavy Industries Atlas Alliance	Posted - 2007.10.02 03:33:00 - [52] Wait... did i just right a mini essay on the stanards of teh interwebz...? ** i think the withdrawl signs are showing If there is one thing thats as bad and not being able to play Eve, its not being able to play Eve and haveing to use that time to find anouther ISP that isent ** - (combat) Patch belonging to CCP hits your drones, wrecking their liberty and freedom.
Paulo Damarr	Posted - 2007.10.02 03:40:00 - [53] If your dropping Tiscali check virgin media out they provide 20mb for ú23 per month with no limits and specified for "online gaming" its a great connection and works like a dream (TV service has no sky 1 though )
Galk Gallente Autumn Tactics All the things she said	Posted - 2007.10.02 05:36:00 - [54] Edited by: Galk on 02/10/2007 05:37:16 Virgin/ Maybe time to look at my sub again then, carried over my ntl contract with them. Paying 27 a month for 4, and with that 'peak use' half speed between 4-12 if you drop over 800mb down the line. It does seem a tad unfair though with the issues for tiscali users with games... but tbh it's little different to the way you get shunted under the heathern banner with virg if you come under the 'heavy abusive' user tittle for just downloading demo's patches and updates.... which iv'e had no choice to do a few times:/ ______
Terazuk Amarr Rogen's Heroes Knights Of the Southerncross	Posted - 2007.10.02 06:00:00 - [55] Edited by: Terazuk on 02/10/2007 06:02:41 Nice link for the legally minded.. Unfair Terms Quote: What is unfair? A standard term is unfair if it creates a significant imbalance in the parties' rights and obligations under the contract, to the detriment of the consumer, contrary to the requirement of good faith. Unfortunately there is a bit of argument going on relating to... Quote: ■ Terms defining the product telling you what you are (and are not) getting for your money. This is the other kind of core term. It is not unfair for suppliers to offer goods or services that are not exactly what you require. For instance, an insurer can limit the cover offered by including an 'excess' that you have to pay û as long as this is made clear when you are deciding whether to buy the policy. Meh :( Is Exploration Broken?
Colonel Ripper The Older Gamers R0ADKILL	Posted - 2007.10.02 06:08:00 - [56] So let me get this straight, these companies penalize you for actually using the product that they are trying to sell you? Wow, free market economies rule
Max Hardcase Art of War Cult of War	Posted - 2007.10.02 06:28:00 - [57] Edited by: Max Hardcase on 02/10/2007 06:32:16 Originally by: Gericault m0id I've heard about this before, tonight is the first time I experience it. Tiscali ftl. Unfortuatenly I'm on a 12 month contract so not much I can do... ***** ******s. How about breach of contract. I'm betting there is no "no gaming site acces" bit in your contract. Even then you signed up for a internet acces account, EU consumer laws are likely to apply. Even more, the trafficed generated by a gaming client is minor, most have data rates similar to a 56k6 modem.
Solvalou PE	Posted - 2007.10.02 06:42:00 - [58] Edited by: Solvalou PE on 02/10/2007 06:45:35 Edited by: Solvalou PE on 02/10/2007 06:43:42 i think tiscali customer care is based in the same ind est i work in :) edit for info http://www.the-scream.co.uk/forums/t21288.html
Zenst Gallente Omniscient Order Cruel Intentions	Posted - 2007.10.02 07:01:00 - [59] You know statisticly there has to be one Goon who uses Tiscali - I suggest a collective petition of DIGG :). Actualy drop www.theregister.com a line, they like to see ISP's mess up and its fashionable to catch them being stupid thesedays. Remember you can have a million customers says its broken but until the press says its broken it wont get fixed. Got email address so I can drop them a "I dont use your ISP coz Salsa said you block eve". Bout all I can do on Virginmedia formaly NTL formaly Blueyonder formaly Telewest formaly....
Gaven Blands	Posted - 2007.10.02 08:15:00 - [60] I don't know your pain, but I feel for you all. I am with the "massively overpriced" NTL now known as Virgin Something Or Other. They have never once given me any ****. Sure it's been down twice since I got it in 1999, and for most of the time you only ever get 40% the speed you pay for, you can't get through to customer service but rarely need to. I've never once been tempted to some ADSL BT reseller deal, 800 Gigabit for ú1.99 a year or whatever they offer these days. With free sub-standard DSL filter so everytime somebody makes a phone call the internet drops. (A digital filter? lol) In my experience, cable wins. If you can, get cable. It's not a popular theory.

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