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Thread Statistics | Show CCP posts - 2 post(s) |

Sydonis
Caldari Xoth Industries
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Posted - 2007.10.02 15:16:00 -
[91]
I'm with Tiscali now and it looks like I'm stuck until we move house... unless I can talk a new ISP into letting us have a short-term contract.
ADSL24 is one name I've noted (and scrubbed Virgin off the list). Anyone have any experience with Demon? They were around when I first got on the net some 11 years ago and are still going strong, so they must be doing something right.
Also, to the OP, I can only presume that they took the patches into account and that might explain the high bandwidth that Tiscali are complaining about? These problems seem to stem from Patch Days... perhaps if CCP could arrange with some of the key ISPs in each country to mirror their latest client and patches, things may help?
I've been with tiscali for years and, quite honestly, they can ram it where the sun doesn't shine after this. First chance we're getting, we're jumping ship.
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Script0r
Celestial Horizon Corp.
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Posted - 2007.10.02 15:20:00 -
[92]
Ive been playing eve for over a year and never had a problem untill now. Everyday (Esp Saturdays & Sundays) i cant connect :(
Switiching to BT Soon :)
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Mextor
Slacker Industries Exuro Mortis
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Posted - 2007.10.02 15:34:00 -
[93]
Sydonis try http://www.broadbandchecker.co.uk it will let you know who you can go with and see if any have a month by month contract, i know virgin used to do one.
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Sal 'acho
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Posted - 2007.10.02 15:43:00 -
[94]
Guys, I used to have Tiscali. I had the 8meg option and they sent me a warning letter after just 3 days! I ignored it and a few days later got another. Then another. Then (after about 2 weeks) they sent me a letter telling me that I would be put onto the same network as all the other heavy users. I noticed no difference in the connection so wasn't to bothered. Shortly after that I got yet another letter saying that if I wanted to migrate away (even though I had signed up for a year) they would give me a MAC! This I accepted and moved to Vivaciti for no cost!  So the moral is.... If you have Tiscali and are not happy download as much as you can and they might offer the same to you. Not bad really as the connection charge is usually ú40-ú50 which Tiscali don't charge
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Griffinator
Gallente Contraband Inc. Mercenary Coalition
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Posted - 2007.10.02 15:48:00 -
[95]
for all you toucan people guess what toucan is owned by pipex who is now owned by thats right you guessed it TISCALI i will be changing providers within the next 10 days.
man im sooo tempted to sling tiscali into court
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EdRush
Caldari Caldari Provisions
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Posted - 2007.10.02 16:02:00 -
[96]
I have been with bt for 12 years dialup-isdn-adsl ...had 5 problems in that whole period and they sort them out so much quicker than other providers
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Sydonis
Caldari Xoth Industries
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Posted - 2007.10.02 16:11:00 -
[97]
Yeah, I tried broadbandchecker, but I prefer to speak to people who've been there too... eg Virgin came up high on their list.
Demon seem ok - although their sales and customer support lines are in India, the two people I spoke to spoke very good english (as opposed to Tiscali's "Barely able to speak english and reading off a screen") and I had an intelligent, two-way conversation with both of them. Just goes to show that good recruitment pays, I guess.
If I don't find an alternative, I've been told that Demon will let us do a 2-month introductory contract on the proviso that we sign up to demon again when we move (since you need to cancel and sign up again).
I hate moving ISPs - moving all those email addresses is such a pain... why did Tiscali's management need to be so anal?
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Andrue
Amarr
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Posted - 2007.10.02 16:18:00 -
[98]
Edited by: Andrue on 02/10/2007 16:18:19 For those considering alternative providers I can heartily recommend www.thinkbroadband.co.uk (formerly ADSL guide)
There's a lot of knowledgeable people on there including telecoms engineers and ISP support staff..even a couple of ISP CEOs. Their comparison facility is particularly good. -- (Battle hardened industrialist)
[Brackley, UK]
My budgie can say "ploppy bottom". You have been warned. |

Sydonis
Caldari Xoth Industries
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Posted - 2007.10.02 16:31:00 -
[99]
Thanks Andrue, much appreciated from here.
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Rooker
Lysian Enterprises
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Posted - 2007.10.02 16:41:00 -
[100]
Nerf lock-in contracts tbh. I got ticked off at one ISP, called another and waited for the modem, then canceled the other the day the new modem arrived (A cable to DSL switch, FYI).
If someone wants to sell a service that requires a long contract, I assume it means that they plan to provide inferior service and the contract is there to prevent me taking my money elsewhere. From the sound of it, I guess it's not an option where you all live to find an ISP with no long-term contract?
-- This Space For Rent |
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Pherusa Plumosa
Minmatar Hellequin Inc.
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Posted - 2007.10.02 17:09:00 -
[101]
Originally by: Sal 'acho Guys, I used to have Tiscali. I had the 8meg option and they sent me a warning letter after just 3 days! I ignored it and a few days later got another. Then another. Then (after about 2 weeks) they sent me a letter telling me that I would be put onto the same network as all the other heavy users. I noticed no difference in the connection so wasn't to bothered. Shortly after that I got yet another letter saying that if I wanted to migrate away (even though I had signed up for a year) they would give me a MAC! This I accepted and moved to Vivaciti for no cost!  So the moral is.... If you have Tiscali and are not happy download as much as you can and they might offer the same to you. Not bad really as the connection charge is usually ú40-ú50 which Tiscali don't charge
I guess this would work. I'm living in Germany and my corpmate was always using all bandwith he could get by using p2p, downloading movietrailers etc. One day, his ISP offered him 100 Euros if he would switch the provider. Of course he took the money and switched, despite he was bound for 2 years. Providers have mixed calculations because they have to pay for the bandwith the customer uses. If you are downloading mails in the evening and surf some news-sites and forums, they make a lot of profit. If you are leaching pr*ns 24/7, they loose profit and will try to buy you out of the contract  __________________________________________________
Hire us \o/ contact Necrophorus or me ingame |

Kazuo Ishiguro
House of Marbles Zzz
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Posted - 2007.10.02 17:38:00 -
[102]
I seem to be one of those rare people for whom Tiscali provides a fairly decent service. Apart from the occasional dropped connection (which seems to happen with other ISPs as well) it's been fine. My research services Spreadsheets: Top speed calculation - Halo Implant stats |

MrBadidea
Caldari The Children of Lilith
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Posted - 2007.10.02 17:44:00 -
[103]
Oh dear, looks like that switch just got flipped again. Canne see the server.
/me engages SSH tunnel mobil
Oh dear... 
---
MrBadidea's ePeen strikes YOUR EGO Wrecking for EMOCIDE
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Salsa Verde
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Posted - 2007.10.02 18:23:00 -
[104]
Edited by: Salsa Verde on 02/10/2007 18:25:50
Yep, they have definately flipped the switch. I cannot see the server either.
Too bad for Tiscali, but I cancelled my account today and have already signed on with another ISP.
Their promise of "unlimited" access is a disgrace, and I will be complaining to the Office of Fair Trading and the Advertising Standards Authority.
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Geddiz
Foundation of Extropian Independents
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Posted - 2007.10.02 18:29:00 -
[105]
Woah, I thought I was alone in this problem and where was someone up with my computer! I've had a lot of runins with Tiscali, alas, I don't control the connection in this house. (Living with my folks.) 
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Kyrall
Deep Core Mining Inc.
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Posted - 2007.10.02 19:33:00 -
[106]
I've seen this thread on the forums, and only just tonight clicked that I'm with Tiscali, as... surprise!! I can't log into Eve 
It's been absolutely fine up until now, but this evening it won't even show the server status on the login screen. Eve isn't being throttled, it's being completely blocked.
Unfortunately it's my dad's connection so I can't really change ISP (he gets a great deal on the phone with our package), but I do aim to move out fairly soon at least!
For reference, I live near Dover, so if they really are "rolling it out" then it just hit the far south east...
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Take another step back until you find you've walked away... |

bragdor
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Posted - 2007.10.02 22:05:00 -
[107]
right iv had it,, tiscali wont even let me post on this subject, we are all being robed blind, and i gont give a f##k wehther or not its in the small print,, we should all get a new ISP asap, how much longer are we gona take this crap,, we pay them, without us there nothing, . pleaes i beg u all stand up and do somthing, POWER TO THE PEOPLE, , were incharge!! lets let these theifs know whats what, i plan on ringin tiscali tomoro and cancleing my contract, no more shall i sit back and take this,, we pay real money,   every1 act dont talk,,,,,,,,,,, peace to all except the tiscal theifs,,
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elohllird
Gallente Destructive Influence Band of Brothers
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Posted - 2007.10.02 22:31:00 -
[108]
CANT FECKIN LOG IN AGAIN, Tiscali you are a joke, moving my ISP tomorrow..
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Asonad
Minmatar Spectrum Solutions INC Phalanx Alliance
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Posted - 2007.10.02 22:48:00 -
[109]
Had these problems for 3 weeks or so now . Still waiting for MAC code 
Tiscali should be fined or something for this kind of crap its not the first time Ive had problems but its definitely the last .
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zilllii
Squirrel Power
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Posted - 2007.10.02 22:51:00 -
[110]
question here is if they clearly advertize their 1m connection as 1mb and then cut it down during evenings then it is not a 1m connection and they can be slammed hard in court for it.
they are obliged within several laws to atleast have 80-85% of the sold bandwith(10clients*1m=10m)available. if not they are comitting fraud. im even sure that CCP can file some kind of charges here also for limiting and interfering in their business on a unfair and uneven way in their type of business as i assume that not all online games are affected in the same way.
take the ******* to court.
--------------------------------------------------
Originally by: Flinx Evenstar Love the new need for speed initiative.
Pilots involved in a fleet battle can post on the forum and get a reply about wha
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kablesky
Caldari Locus Solus
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Posted - 2007.10.02 23:03:00 -
[111]
Originally by: Gaven Blands I don't know your pain, but I feel for you all.
I am with the "massively overpriced" NTL now known as Virgin Something Or Other.
They have never once given me any ****. Sure it's been down twice since I got it in 1999, and for most of the time you only ever get 40% the speed you pay for, you can't get through to customer service but rarely need to.
I've never once been tempted to some ADSL BT reseller deal, 800 Gigabit for ú1.99 a year or whatever they offer these days. With free sub-standard DSL filter so everytime somebody makes a phone call the internet drops. (A digital filter? lol)
In my experience, cable wins. If you can, get cable.
It's not a popular theory.
I find Virgin and cable to be pretty good. I've used the same service under various management for four years, but I can count on one hand the number of times I've been left without service. They do throttle though, reduces my 20Mb con to just under 5 on peak times, but off peak it flies along at around 16 to 18 or so.
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fartmask
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Posted - 2007.10.03 00:26:00 -
[112]
ever heard of the term, pay peanuts get monkeys? all the isp's that do this sort of garbage are infact "garbage" get a decent isp = troubles solved what do you all expect in a service that costs you less than a mcdonalds. simple fact "you gets what u pays for"
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passey
Space Ghosts Fang Alliance
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Posted - 2007.10.03 07:08:00 -
[113]
i have the same problem with with virgin media. during the day if i try to download files i get around 400kb/sec download speed but the other night when i went to play eve wud not connect so i tested my speed was downloading at 400 bytes/sec. 5 hours to download a 50k file. i'm also paying fo 4mmb connection. was getting up to 50% packet loss as well during peak hours.
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Kuolematon
Space Perverts and Forum Warriors United Cult of War
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Posted - 2007.10.03 07:24:00 -
[114]
In future MMO's will pay ISPs to let people play over certain ISPs. Enjoy your Netneutrality and freedom of speech.
It's great being Amarr isn't it.
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Kazuo Ishiguro
House of Marbles Zzz
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Posted - 2007.10.03 07:34:00 -
[115]
Originally by: Kazuo Ishiguro I seem to be one of those rare people for whom Tiscali provides a fairly decent service. Apart from the occasional dropped connection (which seems to happen with other ISPs as well) it's been fine.
Actually, it was only working because I'd maintained a connection from before peak time. I'm getting a MAC from Tiscali in half an hour - Be offers an identical deal to the one I've had, except ú4 cheaper per month, and no 'traffic shaping'. They don't tie people in to contracts for so long, but this means that they can take a harder line on excessive downloading - you get a warning and if you don't change your ways they disconnect you. My research services Spreadsheets: Top speed calculation - Halo Implant stats |

Dire Lauthris
Bridgeburners Squadron
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Posted - 2007.10.03 07:36:00 -
[116]
Originally by: Sydonis Yeah, I tried broadbandchecker, but I prefer to speak to people who've been there too... eg Virgin came up high on their list.
Demon seem ok - although their sales and customer support lines are in India, the two people I spoke to spoke very good english (as opposed to Tiscali's "Barely able to speak english and reading off a screen") and I had an intelligent, two-way conversation with both of them. Just goes to show that good recruitment pays, I guess.
If I don't find an alternative, I've been told that Demon will let us do a 2-month introductory contract on the proviso that we sign up to demon again when we move (since you need to cancel and sign up again).
I hate moving ISPs - moving all those email addresses is such a pain... why did Tiscali's management need to be so anal?
------ [The Exiled]
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Galk
Gallente Autumn Tactics All the things she said
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Posted - 2007.10.03 07:58:00 -
[117]
Rather than hitting out, id recommend you guys try being more proactive in your responce to this.
Forum shouting here among the converted solves nothing, you only dig the hole deeper if you do the same closer to the source... their playing you as being abusive users degrading the service of others (virgin do this... ccp has used this card before... many do it these days sadly) it works and it's totaly frustrating when it happens to be you on the sharp end of it.
Id recommend first attempting to get ccp to contact tiscali to resolve the issue... it's totaly in there interests considering not only existing users (many of whom won't be the bill payers, and having parents unwilling to change services) but also protential subscribers being lost.
Second, make sure you bang in those letters to gaming/pc publications.. pc zone/gamer ect.... im sure they would be more than happy to put this up in big print... though tiscali's advertising seems aimed at families and joe public individuals and not the gaming sector... the .4 of the 2.4 they sell to read these magazines (aka the kids) that might have some bearing as to the choice of isp people go with.. if the kids are screaming no no...(trust me, i were still 13.. id have done this ) likewise the indi young persons market if you could somehow worm the issue in to fhm ect... again the market that tiscali sell to.
In all... it's worth spreading this one around all the gaming communities.. the hope being that whatever the community/fanbase.. they lobby the likes of ccp/blizzard whatever.... to all take the issue up with isp's that might be dreaming this one up....
imho it's the best way of stoping it taking a hold. ______
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Kazuo Ishiguro
House of Marbles Zzz
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Posted - 2007.10.03 10:13:00 -
[118]
I think changing ISP is the best option for those who can take it. Lots of people have been experiencing this problem, and I don't want to have to deal with it when there are cheaper and less onerous alternatives.
I'm now waiting for my MAC, and I cited this problem (as well as the ú4/month price difference) as a reason for switching. Tiscali offered to match the lower price, but for their quality of service I don't think it's worthwhile. A smaller, less over-subscribed ISP now suits me better, I think.
My research services Spreadsheets: Top speed calculation - Halo Implant stats |

Mextor
Slacker Industries Exuro Mortis
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Posted - 2007.10.03 12:49:00 -
[119]
Originally by: Kazuo Ishiguro I think changing ISP is the best option for those who can take it. Lots of people have been experiencing this problem, and I don't want to have to deal with it when there are cheaper and less onerous alternatives.
I'm now waiting for my MAC, and I cited this problem (as well as the ú4/month price difference) as a reason for switching. Tiscali offered to match the lower price, but for their quality of service I don't think it's worthwhile. A smaller, less over-subscribed ISP now suits me better, I think.
just remember to chase them a b****** for your mac code or it will take a week or so to come and that code it only active for 30 days from when you asked for it. also might be worth while asking the ISP you are thinking of moving to do they use Tiscali servers.
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Shelby Mustang
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Posted - 2007.10.03 14:13:00 -
[120]
when u cancel ask for OFCOM's phone number and ask for ure MAC code to be sent by text to ure mobile phone, i got mine within 2minutes of putting the phone down. bye bye tiscali.
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