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Thread Statistics | Show CCP posts - 2 post(s) |

Salsa Verde
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Posted - 2007.10.01 20:15:00 -
[1]
Around 7:30 pm I was disconnected from EVE, and have been unable to reconnect since, even though the server is up.
Apparently it is a Tiscali problem. So, I just got off the phone to a Tiscali support technician.
The bottomline is, although EVE is not being blocked ("Tiscali blocks no site"), if it is a gaming site "you cannot access it between 6pm and 11pm... because of high bandwidth usage."
This means Tiscali is throttling my connection to EVE so that it cannot be used.
Funnily enough, she said "you can use the service during the day from work because it is not in peak hours," and missed the stupidity of what she said.
She was also under the mistaken assumption that heavy graphics are sent between the EVE client and the TQ server. Apparently Tiscali technicians have never heard of the fat client concept.
The irony is, even though I'm paying for a 1M connection, I never got download speeds of more the 120k - and EVE worked fine on that.
So I guess they are throttling EVE to even less than that, which is the same as blocking.
Anyway, tomorrow morning I will be cancelling my Tiscali service.
Please sign here if you will join me in this consumer revolt!
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darth solo
Celestial Apocalypse Insurgency
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Posted - 2007.10.01 20:20:00 -
[2]
im with eclipse... and im having same troubles..
are u seriously saying our ISPs are limiting our connection to gaming sites because thats just wow. and why just now?, god im confused i have no idea about all this stuff.
d solo.
RECRUITING... visit www.celesapoc.com ingame channel "celespublic" for recruitment or chat |

MotherMoon
Huang Yinglong Namtz'aar k'in
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Posted - 2007.10.01 20:22:00 -
[3]
Edited by: MotherMoon on 01/10/2007 20:24:27 Edited by: MotherMoon on 01/10/2007 20:24:15 Get a new connection? ditch it if it doesn't work.
then again I don't know how hard or expensive it is to get a connection where you live...
best of luck to you :/
----------------------------------- I'm working my way through college target CCP need...more room... |

Yesh
The Black Rabbits The Gurlstas Associates
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Posted - 2007.10.01 20:24:00 -
[4]
I had the same problem with tiscali earlier. Seems to work now 
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Salsa Verde
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Posted - 2007.10.01 20:25:00 -
[5]
Edited by: Salsa Verde on 01/10/2007 20:26:27
I never had a problem with 1M before, except when it's being throttled deliberately.
Even with a 5M connection they will still throttle EVE.
Anyway, since EVE is a fat client, and no graphics are sent between the client and TQ, there should be no difficulty using EVE, even on a dialup connection.
Why should I pay for 5M when I'm not downloading movies or music?
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Salsa Verde
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Posted - 2007.10.01 20:28:00 -
[6]
Originally by: darth solo are u seriously saying our ISPs are limiting our connection to gaming sites
Yes, that's exactly what I'm saying.
It's called throttling - like putting your hands around someone's throat and squeezing to stop air getting into the lungs.
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Miss Muck
Other World Inc
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Posted - 2007.10.01 20:30:00 -
[7]
Im with tiscali and its been ongoing for about 6mnths, ive got the 8mb package.
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innot
Minmatar Corp 1 Allstars Insurgency
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Posted - 2007.10.01 20:32:00 -
[8]
im with tiscali, and over the past week im finding it very hard to log into eve. cant log in atm, guess ill be changing isp tommorw
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Gericault m0id
Celestial Apocalypse
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Posted - 2007.10.01 20:34:00 -
[9]
I've heard about this before, tonight is the first time I experience it. Tiscali ftl. Unfortuatenly I'm on a 12 month contract so not much I can do...
******* ********s.
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darth solo
Celestial Apocalypse Insurgency
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Posted - 2007.10.01 20:34:00 -
[10]
Originally by: innot im with tiscali, and over the past week im finding it very hard to log into eve. cant log in atm, guess ill be changing isp tommorw
is that even legal?, i pay for full access, not to be limited to what i can or cannot do...
d solo.
RECRUITING... visit www.celesapoc.com ingame channel "celespublic" for recruitment or chat |
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splattercat
Alcohol Fuelled
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Posted - 2007.10.01 20:36:00 -
[11]
as i have posted before,,, your rights are here..... ( soz im crap at linking.)
http://www.moneysupermarket.com/c/broadband/consumer-rights/2/
that will help anyone who wants to change to a isp thats not so anal.
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Tenacious Kitty
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Posted - 2007.10.01 20:36:00 -
[12]
I feel another facepalm coming on....
and now facts!
1 - it's not your bandwidth, it belongs to Tiscali 2 - They reserve the right to limit bandwidth as they see fit (PROTIP - read your terms and conditions) 3 - not being able to connect to EVE is not the end of the world
Thank you, that is all.
TK
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Graivon
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Posted - 2007.10.01 20:37:00 -
[13]
Check out these web sites. Comcast is my ISP and they are doing the same thing! http://www.freepress.net/ http://www.savetheinternet.com/
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Valan
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Posted - 2007.10.01 20:41:00 -
[14]
Edited by: Valan on 01/10/2007 20:43:00 With Tiscali buying up more smaller ISPs like they are and others that are implementing similar policies the future for internet gaming is bleak.
Yes being able to connect to EVE isn't the end of the world. However, not being able to connect to my sites of choice means I don't need a connection.
To be honest I'll be ú40 better off per month with subs and line rental.
/start sig I love old characters that post 'I've beeen playing the game three years' when I know their account has been sold on. /end sig |

Snaith
Minmatar Bug Eyed Monsters
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Posted - 2007.10.01 20:42:00 -
[15]
This is not new, add your voice , eclipse = tiscali too
Tiscali forums
Computeractive magazine forums Computeractive are also running a campaign to get isps who offer 8meg service to actually do it, or advertise the real speeds you can expect.
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Bizz Lizz
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Posted - 2007.10.01 20:45:00 -
[16]
Edited by: Bizz Lizz on 01/10/2007 20:45:51
Originally by: Salsa Verde
Originally by: darth solo are u seriously saying our ISPs are limiting our connection to gaming sites
Yes, that's exactly what I'm saying.
It's called throttling - like putting your hands around someone's throat and squeezing to stop air getting into the lungs.
Probably they throttle all that stuff, because p2p transfers eatup so much bandwith. At some universities it was responsible for about 75% of the traffic afaik and that's expensive. Since p2p applications usually don't use standard ports and some applications can do the whole transfer encrypted now, it's difficult to filter and throttle only p2p traffic reliable. So some providers probably throttle all traffic that they don't recognize as some 'good' traffic.
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Thernys
Caldari Dark Force Recon
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Posted - 2007.10.01 20:55:00 -
[17]
Edited by: Thernys on 01/10/2007 20:58:54 On your way out of their crappy service, be sure to let them know why exactly you are leaving - you're paying for internet access, and they're not letting you access it the way you read the word 'access'. Personally I don't agree with such methods, if they can't afford to supply their customers with proper access for whatever they're charging, they should say so and charge enough to cover their costs instead of 'shadily' trying to cut down on their own expenses. Anyway...
Originally by: Salsa Verde even though I'm paying for a 1M connection, I never got download speeds of more the 120k
...also had to comment on this, 120 kiloBYTES per second is a very good download speed for a 1Mbps = 1 megabits per second = 1000 kiloBITS per second (or 1024, depending on what your angle is... regardless...). A byte (B) is 8 bits (b), hence the theoretical maximum of a 1Mbps connection is 1000 kb/s (or 1024...) divided by 8 = 125 (or 128...) kB/s.
Also, assuming this is a DSL connection, there's generally up to 15% of overhead which is of course billed on the customer. Meaning you could start asking questions if your connection speeds were much below 125*0.85[edit: not 0.86...] = about 106, say 110kB/s.
The point being, you can hate them for not letting you play EVE, but you can't hate them for not giving you your money's worth in other regards ;) -- ŽMe, Žnow. Quote me and you're sued! |

Phyrr
Minmatar The Gosimer and Scarab
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Posted - 2007.10.01 20:59:00 -
[18]
can you guys please post in this thread so tiscali know
The odds on me being here are rather slim evolutionary speaking, yet in the infinite bounds of probability my being here is a certainty. |

lofty29
Reikoku Band of Brothers
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Posted - 2007.10.01 21:00:00 -
[19]
Ahaha...ahahaha....AHAHAHAHHAHAHA 
Tiscali are throttling people at the peak hours because 'they use too much bandwidth'. By the very definition of a peak hour, that's what happens there    ---
Project Mayhem 2 |

Phyrr
Minmatar The Gosimer and Scarab
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Posted - 2007.10.01 21:02:00 -
[20]
Edited by: Phyrr on 01/10/2007 21:03:08
Originally by: lofty29 Ahaha...ahahaha....AHAHAHAHHAHAHA 
Tiscali are throttling people at the peak hours because 'they use too much bandwidth'. By the very definition of a peak hour, that's what happens there   
yes but..... the only thing i have trouble with is EvE. I can connect to a bunch of other mmo's, not that i play any other mind lol. The problems with tiscali are to do with eve and tbh eve dont use that much bandwith so why should we be throttled?
The odds on me being here are rather slim evolutionary speaking, yet in the infinite bounds of probability my being here is a certainty. |
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lofty29
Reikoku Band of Brothers
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Posted - 2007.10.01 21:04:00 -
[21]
Originally by: Phyrr Edited by: Phyrr on 01/10/2007 21:03:08
Originally by: lofty29 Ahaha...ahahaha....AHAHAHAHHAHAHA 
Tiscali are throttling people at the peak hours because 'they use too much bandwidth'. By the very definition of a peak hour, that's what happens there   
yes but..... the only thing i have trouble with is EvE. I can connect to a bunch of other mmo's, not that i play any other mind lol. The problems with tiscali are to do with eve and tbh eve dont use that much bandwith so why should we be throttled?
That's even funnier, because eve uses less bandwidth than most other MMOs  ---
Project Mayhem 2 |

Phyrr
Minmatar The Gosimer and Scarab
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Posted - 2007.10.01 21:05:00 -
[22]
Originally by: lofty29
Originally by: Phyrr Edited by: Phyrr on 01/10/2007 21:03:08
Originally by: lofty29 Ahaha...ahahaha....AHAHAHAHHAHAHA 
Tiscali are throttling people at the peak hours because 'they use too much bandwidth'. By the very definition of a peak hour, that's what happens there   
yes but..... the only thing i have trouble with is EvE. I can connect to a bunch of other mmo's, not that i play any other mind lol. The problems with tiscali are to do with eve and tbh eve dont use that much bandwith so why should we be throttled?
That's even funnier, because eve uses less bandwidth than most other MMOs 
shocking eh?
The odds on me being here are rather slim evolutionary speaking, yet in the infinite bounds of probability my being here is a certainty. |

Andrue
Amarr
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Posted - 2007.10.01 21:06:00 -
[23]
Originally by: lofty29
Originally by: Phyrr Edited by: Phyrr on 01/10/2007 21:03:08
Originally by: lofty29 Ahaha...ahahaha....AHAHAHAHHAHAHA 
Tiscali are throttling people at the peak hours because 'they use too much bandwidth'. By the very definition of a peak hour, that's what happens there   
yes but..... the only thing i have trouble with is EvE. I can connect to a bunch of other mmo's, not that i play any other mind lol. The problems with tiscali are to do with eve and tbh eve dont use that much bandwith so why should we be throttled?
That's even funnier, because eve uses less bandwidth than most other MMOs 
..and that's saying something. MMOs are generally easy to cater for. They are mostly low bandwidth and fairly consistent. I'd find it really hard to believe that any ISP could throttle game traffic of any kind based on bandwidth requirements so I think there must be some other factor at work here. Whatever it is..I think that switching to another ISP would be sensible. -- (Battle hardened industrialist)
[Brackley, UK]
My budgie can say "ploppy bottom". You have been warned. |

innot
Minmatar Corp 1 Allstars Insurgency
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Posted - 2007.10.01 21:09:00 -
[24]
im in !!!!
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Phyrr
Minmatar The Gosimer and Scarab
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Posted - 2007.10.01 21:10:00 -
[25]
Originally by: Andrue
Originally by: lofty29
Originally by: Phyrr Edited by: Phyrr on 01/10/2007 21:03:08
Originally by: lofty29 Ahaha...ahahaha....AHAHAHAHHAHAHA 
Tiscali are throttling people at the peak hours because 'they use too much bandwidth'. By the very definition of a peak hour, that's what happens there   
yes but..... the only thing i have trouble with is EvE. I can connect to a bunch of other mmo's, not that i play any other mind lol. The problems with tiscali are to do with eve and tbh eve dont use that much bandwith so why should we be throttled?
That's even funnier, because eve uses less bandwidth than most other MMOs 
..and that's saying something. MMOs are generally easy to cater for. They are mostly low bandwidth and fairly consistent. I'd find it really hard to believe that any ISP could throttle game traffic of any kind based on bandwidth requirements so I think there must be some other factor at work here. Whatever it is..I think that switching to another ISP would be sensible.
maybe its something that eve does that tiscali is just overlooking? I used to be enraged at tiscali but maybe if we explore the matter on their forums there could be a simple solution, I keep racking my brains as to why tiscali would let me log into say second life and not EvE. Something is being overlooked imo.
The odds on me being here are rather slim evolutionary speaking, yet in the infinite bounds of probability my being here is a certainty. |

innot
Minmatar Corp 1 Allstars Insurgency
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Posted - 2007.10.01 21:10:00 -
[26]
Lots of love for tiscali for letting me log in... errrm 
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Phyrr
Minmatar The Gosimer and Scarab
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Posted - 2007.10.01 21:11:00 -
[27]
Originally by: innot im in !!!!

The odds on me being here are rather slim evolutionary speaking, yet in the infinite bounds of probability my being here is a certainty. |

Salsa Verde
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Posted - 2007.10.01 21:16:00 -
[28]
Originally by: Phyrr I keep racking my brains as to why tiscali would let me log into say second life and not EvE. Something is being overlooked imo.
You can log in to 2nd life but not eve?
There is a good reason for this: 2nd life is very widely known, and it would be quite bad for a "with it" ISP to block it.
On the other hand, eve is much less well known, so tiscali's broad customer base wouldn't care less if it was blocked.
The irony of course is that the data received from 2nd life is very significantly higher than eve.
One 2nd life, very high quantities of code are sent - which tell the client how to build the world, and a lot of graphics are also sent.
On eve, no graphics are sent, and the only data sent is position and actions, since the world and models are already on the client.
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Stilt
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Posted - 2007.10.01 21:18:00 -
[29]
Hey Tiscali, I ORDERED A BMW AND YOU GAVE ME A TRABANT.
I want what it says on the can , the whole package, anything else is just cheating. Why should I sign up for a package and have to change because someone is not honouring their contracts and getting away with it.
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Phyrr
Minmatar The Gosimer and Scarab
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Posted - 2007.10.01 21:18:00 -
[30]
Edited by: Phyrr on 01/10/2007 21:18:50
Originally by: Salsa Verde
Originally by: Phyrr I keep racking my brains as to why tiscali would let me log into say second life and not EvE. Something is being overlooked imo.
You can log in to 2nd life but not eve?
There is a good reason for this: 2nd life is very widely known, and it would be quite bad for a "with it" ISP to block it.
On the other hand, eve is much less well known, so tiscali's broad customer base wouldn't care less if it was blocked.
The irony of course is that the data received from 2nd life is very significantly higher than eve.
One 2nd life, very high quantities of code are sent - which tell the client how to build the world, and a lot of graphics are also sent.
On eve, no graphics are sent, and the only data sent is position and actions, since the world and models are already on the client.
exactley my point. Tiscali actually achieve little to nothing by picking on us eve players for only marginal bandwith gains. There must be a simple answer for why tiscali are doing it. It's seems silly to throttle eve bandwith, when i can download a movie and not have connection slow down
which i wouldnt be downloading if i had eve to play 
The odds on me being here are rather slim evolutionary speaking, yet in the infinite bounds of probability my being here is a certainty. |
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