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Gate fire freezing my screen

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Author	Thread Statistics \| Show CCP posts - 2 post(s)
VicturusTeSaluto Metafarmers	Posted - 2008.06.18 11:25:00 - [61] Originally by: Lyria Skydancer So I finally got an answer. They told me to update all my drivers. Sound, chip etc. I did. Still doesnt work. Still same problem. Still waiting for another answer. I got a similar reply, but they also acknowledged that there is an issue with these video cards. They did however, try to send me over to ATI. We are making progress, we just need to keep pressing them so they will decide this issue is worth their time.
Lyria Skydancer Eve Defence Force	Posted - 2008.06.24 15:51:00 - [62] Originally by: VicturusTeSaluto Originally by: Lyria Skydancer So I finally got an answer. They told me to update all my drivers. Sound, chip etc. I did. Still doesnt work. Still same problem. Still waiting for another answer. I got a similar reply, but they also acknowledged that there is an issue with these video cards. They did however, try to send me over to ATI. We are making progress, we just need to keep pressing them so they will decide this issue is worth their time. Yup now they are trying to get me to roll back drivers etc. Well Ive tried them all, none work. This is still not fixed, it only happens in this game, it only happens around gate fires and jump bridges. This is an eve issue, not ati or anything else. Bump. ----------------------------------------- [Video] I'm a soldier, so remember the name
VicturusTeSaluto Metafarmers	Posted - 2008.06.24 21:57:00 - [63] Originally by: Lyria Skydancer Originally by: VicturusTeSaluto Originally by: Lyria Skydancer So I finally got an answer. They told me to update all my drivers. Sound, chip etc. I did. Still doesnt work. Still same problem. Still waiting for another answer. I got a similar reply, but they also acknowledged that there is an issue with these video cards. They did however, try to send me over to ATI. We are making progress, we just need to keep pressing them so they will decide this issue is worth their time. Yup now they are trying to get me to roll back drivers etc. Well Ive tried them all, none work. This is still not fixed, it only happens in this game, it only happens around gate fires and jump bridges. This is an eve issue, not ati or anything else. Bump. Don't let them push you around. Just remind them what genuine customer service entails.
Elysarian dudetruck corp	Posted - 2008.06.24 22:13:00 - [64] Apparently this issue can be caused by mismatched or "mistimed" RAM - former is self explanitary, the latter can be down to a flaky BIOS build misidentifying the RAM. This, and other fixes to try can be found on the link I've put in below - if you've already tried the stuff on that page then I apologise - don't flame me as I'll merely ignore it link I have same OS, Resolution and same amount of Ram as you do - my processor is AMD Athlon X2 5000+ and graphics is Nvidia 8800GT.
VicturusTeSaluto Metafarmers	Posted - 2008.06.24 22:35:00 - [65] Edited by: VicturusTeSaluto on 24/06/2008 22:36:07 Originally by: Elysarian Apparently this issue can be caused by mismatched or "mistimed" RAM - former is self explanitary, the latter can be down to a flaky BIOS build misidentifying the RAM. This, and other fixes to try can be found on the link I've put in below - if you've already tried the stuff on that page then I apologise - don't flame me as I'll merely ignore it link I have same OS, Resolution and same amount of Ram as you do - my processor is AMD Athlon X2 5000+ and graphics is Nvidia 8800GT. I went through all the standard diagnostic steps, including running memtest. Including swapping out sticks or trying entirely different ram. That was before I discovered the true nature of this issue, it is nothing other than a CCP screwup. It is not possible to reproduce this kind out issue outside of eve.
Lyria Skydancer Eve Defence Force	Posted - 2008.06.25 00:59:00 - [66] Bump. Still no answer from GMs. My petitions getting ignored. Wow great service! sarcasm detector explodes ----------------------------------------- [Video] I'm a soldier, so remember the name
Maxamillian Kage	Posted - 2008.07.03 11:16:00 - [67] FANTASTIC some other poor sap with the same problem I have! I recently upgraded to a 3850 (AGP). I've got an older AMD 939 dual core, so my options for upgrading my x1650 were pretty limited. The AGP based 3850 seemed to fit the bill. It runs great with everything else, except eve. I've run the ATI drivers from 8.3 through 8.6 with little difference except the newer drivers appear to be more stable. I get VPU recovered errors when I go through gates, sometimes my machine will reboot itself. I put another post up on the issue before I found this one, I'll follow up in here.
VicturusTeSaluto Metafarmers	Posted - 2008.07.03 22:45:00 - [68] yeah, just think of all the people with this problem that don't even use the forums.
weewilly	Posted - 2008.07.05 18:47:00 - [69] got the same issue warp to gate and the pc freezes just started geting it specs q6600 2.4 ghz 4x1 gb ddr2 6400 gskill pk power color 3870 crossfire msi p965 platinum 160 gb sata maxtor drive 20 mb virgin cable broadband winxp 1440x900 resolution max the lot apart from cache put that on low
VicturusTeSaluto Metafarmers	Posted - 2008.07.06 20:43:00 - [70] Notice how they comment in other threads sometimes, but won't go near this one? They also haven't offered a solution, or done anything to try and make me a happy customer. Shame on you, CCP. Any other business would bend over backwards to try and make their customers happy.

Lyria Skydancer Amarr Eve Defence Force	Posted - 2008.07.08 09:41:00 - [71] Originally by: VicturusTeSaluto Notice how they comment in other threads sometimes, but won't go near this one? They also haven't offered a solution, or done anything to try and make me a happy customer. Shame on you, CCP. Any other business would bend over backwards to try and make their customers happy. Well, after several days of being told to try the basic stuff I knew wouldnt work (like drivers back and forth, check gpu heat, turn sound off etc) they finally accepted the fact that it is a REAL bug after looking at the debug info I sent them. They even agreed to reimburse my shiploss because of this bug eventhough they had no evidence server side of it. Now I'm supposed to fill out a bug report. Thats it. I wonder how many months it will take them to patch this bug. ----------------------------------------- [Video] I'm a soldier, so remember the name
Lyria Skydancer Amarr Eve Defence Force	Posted - 2008.07.08 12:15:00 - [72] Edited by: Lyria Skydancer on 08/07/2008 12:15:21 Bump. ccp still hasn't refunded days I havent been able to play because of this bug they wont fix. ----------------------------------------- [Video] I'm a soldier, so remember the name
VicturusTeSaluto Metafarmers	Posted - 2008.07.09 04:05:00 - [73] If anyone else is actually able to get the logserver to work right, go ahead and submit your logs. It might help light a fire under their ass, though I have found the bughunters to be less than satisfactory. I don't see how having unpaid volunteers as the link between customers and the devs can be a good idea.
Lyria Skydancer Amarr Eve Defence Force	Posted - 2008.07.10 00:13:00 - [74] Originally by: VicturusTeSaluto If anyone else is actually able to get the logserver to work right, go ahead and submit your logs. It might help light a fire under their ass, though I have found the bughunters to be less than satisfactory. I don't see how having unpaid volunteers as the link between customers and the devs can be a good idea. I got it to work. Provoked the crash. Sent it in. GMs aknowleged something is wrong. I was told to fill out a bug report. Yeah, I have to fill it in myself now. Still no fix. Still nothing else except a ship reimbursement Ive gotten from them because they definately know this is bogus ccp programming at fault. ----------------------------------------- [Video] I'm a soldier, so remember the name
Maxamillian Kage	Posted - 2008.07.10 11:34:00 - [75] Edited by: Maxamillian Kage on 10/07/2008 11:35:23 They may be unable to reproduce the problem with the equipment they have. It's perfectly ok to solicit someone who is having an issue to provide more information. Now I need to protest, I lost a Vexor and a Brutix because of this.
Luzz Bightyear	Posted - 2008.07.11 15:48:00 - [76] That's weird, I had this problem while I was still on trial. It strangely just... stopped, when the trial ran out. I'm using an ATI card myself (Sapphire X300SE - old as heck). Though, I still get occasional freezes in combat, when there's an awful lot of pewpew going on (almost lost my Caracal to it once). I've noticed that there are freezes of about 0.3 seconds every time I drop out of warp, but that's down to my crappy card struggling most likely.
Lyria Skydancer Amarr Eve Defence Force	Posted - 2008.07.16 00:05:00 - [77] Edited by: Lyria Skydancer on 16/07/2008 00:05:01 This is a serious issue. A new card like x3870 not working. A freeze that is triggered by gate fire. CCP you cant shove this problem onto anyone else. THIS IS YOUR FUCUP. FIX IT. ----------------------------------------- [Video] I'm a soldier, so remember the name
Neiiman	Posted - 2008.07.16 06:18:00 - [78] Originally by: Lyria Skydancer Edited by: Lyria Skydancer on 16/07/2008 00:05:01 This is a serious issue. A new card like x3870 not working. A freeze that is triggered by gate fire. CCP you cant shove this problem onto anyone else. THIS IS YOUR FUCUP. FIX IT. Well, if it was a generic AMD/ATI 38xx-problem, there would be loads of users complaining. Is there?
Lyria Skydancer Amarr Eve Defence Force	Posted - 2008.07.16 13:52:00 - [79] Originally by: Neiiman Originally by: Lyria Skydancer Edited by: Lyria Skydancer on 16/07/2008 00:05:01 This is a serious issue. A new card like x3870 not working. A freeze that is triggered by gate fire. CCP you cant shove this problem onto anyone else. THIS IS YOUR FUCUP. FIX IT. Well, if it was a generic AMD/ATI 38xx-problem, there would be loads of users complaining. Is there? No matter how you twist logic you cant claim this is not an eve bug. It is triggered by an event in the game and can be reproduced at will. It does not happen in any other game. New or old. ----------------------------------------- [Video] I'm a soldier, so remember the name
Neiiman	Posted - 2008.07.16 14:56:00 - [80] Edited by: Neiiman on 16/07/2008 15:01:49 Originally by: Lyria Skydancer Originally by: Neiiman Originally by: Lyria Skydancer Edited by: Lyria Skydancer on 16/07/2008 00:05:01 This is a serious issue. A new card like x3870 not working. A freeze that is triggered by gate fire. CCP you cant shove this problem onto anyone else. THIS IS YOUR FUCUP. FIX IT. Well, if it was a generic AMD/ATI 38xx-problem, there would be loads of users complaining. Is there? No matter how you twist logic you cant claim this is not an eve bug. It is triggered by an event in the game and can be reproduced at will. It does not happen in any other game. New or old. What do you know about similar things happening or not in other games; i.e. why even make that comparision?

Lyria Skydancer Amarr Eve Defence Force	Posted - 2008.07.17 10:29:00 - [81] Originally by: Neiiman What do you know about similar things happening or not in other games; i.e. why even make that comparision? Because I play other games on this card. You can't deny it is the games fault when it is triggered by a game mechanic, sry. ----------------------------------------- [Video] I'm a soldier, so remember the name
Neiiman	Posted - 2008.07.17 11:23:00 - [82] Originally by: Lyria Skydancer Originally by: Neiiman What do you know about similar things happening or not in other games; i.e. why even make that comparision? Because I play other games on this card. You can't deny it is the games fault when it is triggered by a game mechanic, sry. Well, we have different opinions, that's all. Nothing to feel sorry for, you'll get over it. Still, you can't compare games between each other in this manner unless they're running the same game engine under the hood.
Sarin Adler Caldari Saturn Ammo	Posted - 2008.07.17 15:55:00 - [83] No he won't get over it because the game is unplayable lol. Bump from some who has the same exact problem. (I've send a bug report and provided all what they asked, dump files logserver files, dxdiag files, explained it all). Aparentlly it wasn't enough, good luckw ith your bug report.
Neiiman	Posted - 2008.07.17 20:28:00 - [84] Originally by: Sarin Adler No he won't get over it because the game is unplayable lol. Bump from some who has the same exact problem. (I've send a bug report and provided all what they asked, dump files logserver files, dxdiag files, explained it all). Aparentlly it wasn't enough, good luckw ith your bug report. The part she should/would get over, is that we have different opinions - not the error experienced. Get it?
Lyria Skydancer Amarr Eve Defence Force	Posted - 2008.07.18 16:39:00 - [85] Originally by: Neiiman Originally by: Sarin Adler No he won't get over it because the game is unplayable lol. Bump from some who has the same exact problem. (I've send a bug report and provided all what they asked, dump files logserver files, dxdiag files, explained it all). Aparentlly it wasn't enough, good luckw ith your bug report. The part she should/would get over, is that we have different opinions - not the error experienced. Get it? You are the one not getting it. This problem exists even with older drivers. This problem is triggered with a game mechanic and is reproducable at will. There no friggin way you fanbois nor ccp can convince us that this is not a CCP FUC UP. Fix it. End of story. ----------------------------------------- [Video] I'm a soldier, so remember the name
Leelo Atriedes Amarr Viziam	Posted - 2008.07.18 18:27:00 - [86] Originally by: Lyria Skydancer Originally by: Neiiman Originally by: Sarin Adler No he won't get over it because the game is unplayable lol. Bump from some who has the same exact problem. (I've send a bug report and provided all what they asked, dump files logserver files, dxdiag files, explained it all). Aparentlly it wasn't enough, good luckw ith your bug report. The part she should/would get over, is that we have different opinions - not the error experienced. Get it? You are the one not getting it. This problem exists even with older drivers. This problem is triggered with a game mechanic and is reproducable at will. There no friggin way you fanbois nor ccp can convince us that this is not a CCP FUC UP. Fix it. End of story. Great, end of story. You'll stop writing here now and continue the petitioning, right?
Lyria Skydancer Amarr Eve Defence Force	Posted - 2008.07.18 18:29:00 - [87] Originally by: Leelo Atriedes Great, end of story. You'll stop writing here now and continue the petitioning, right? I'll continue on all fronts until I can play a game 100%. Why? Because I pay 100% of the monthly fee. Yup, true story. ----------------------------------------- [Video] I'm a soldier, so remember the name
Lyria Skydancer Amarr Eve Defence Force	Posted - 2008.07.19 02:23:00 - [88] Bump. ----------------------------------------- [Video] I'm a soldier, so remember the name
Cayleu GoonFleet GoonSwarm	Posted - 2008.07.20 07:13:00 - [89] Same problem, similar card. ATI Radeon HD3870, runs like a champ in every high-end game except in Eve during massive gate fires. The computer freaks out to the point where I have to make a hard reset of the computer. Fix it.
Skeletronic	Posted - 2008.07.21 03:56:00 - [90] Edited by: Skeletronic on 21/07/2008 03:56:58 Edited by: Skeletronic on 21/07/2008 03:56:17 Quote: I've recently gotten the same problem, but it's a little more inexplicable to me. I haven't been playing EVE long, and I've had brief "hiccups" and short half-second hangs every so often in game that seem to have nothing to do with if I set my graphics high or low - I've just sort of accepted them as one of the quirks of EVE. THIS SAME THING HAPPENS TO ME! And it's so very annoying. See my thread here: http://oldforums.eveonline.com/?a=topic&threadID=823474 I'm not experiencing the freezing at stargates that you guys are talking about though. Good luck with that.



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