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Thread Statistics | Show CCP posts - 6 post(s) |
Dimca
W-Systems
0
   |
Posted - 2013.01.24 11:33:00 -
[451] - Quote
Dimca wrote:Megnamon wrote:I can play fine for 30 minutes or so, or I can be discontinued 5 seconds after logging in. Ran Pingplotter and was getting this...
Target Name: srv200-g.ccp.cc
IP: 87.237.38.200
Date/Time: 12/16/2012 7:50:03 PM to 12/16/2012 7:51:48 PM
1 3 ms 31 ms 31 ms 89 ms 18 ms 2 ms 31 ms 15 ms MyRouter.Home [xxxxxxxxxxxxxxxxxxxx]]
2 34 ms 47 ms 35 ms 92 ms 62 ms 59 ms 62 ms 43 ms h1.64.21.98.dynamic.ip.windstream.net [98.21.64.1]
3 47 ms 47 ms 47 ms 64 ms 62 ms 32 ms 62 ms 62 ms h208.246.189.173.static.ip.windstream.net [173.189.246.208]
4 55 ms 62 ms 53 ms 155 ms 53 ms 50 ms 52 ms 62 ms h178.17.213.151.static.ip.windstream.net [151.213.17.178]
5 56 ms 61 ms 46 ms 279 ms 47 ms 62 ms 43 ms 50 ms h197.189.91.75.dynamic.ip.windstream.net [75.91.189.197]
6 61 ms 62 ms 62 ms 248 ms 103 ms 62 ms 62 ms 205 ms xe-10-0-0.bar2.Cleveland1.Level3.net [4.53.194.9]
7 93 ms 62 ms 124 ms 217 ms 56 ms 48 ms 47 ms 222 ms ae-0-11.bar1.Cleveland1.Level3.net [4.69.136.185]
8 58 ms 55 ms 62 ms 186 ms 62 ms 62 ms 53 ms 392 ms ae-6-6.ebr1.Washington1.Level3.net [4.69.136.190]
9 56 ms 60 ms 62 ms 155 ms 62 ms 60 ms 62 ms 361 ms ae-8-8.ebr1.Washington12.Level3.net [4.69.143.218]
10 62 ms 60 ms 61 ms 187 ms 62 ms 62 ms 62 ms 330 ms ae-1-100.ebr2.Washington12.Level3.net [4.69.143.214]
11 76 ms 65 ms 64 ms 184 ms 93 ms 65 ms 93 ms 299 ms [4.69.148.49]
12 138 ms 129 ms 156 ms 203 ms 156 ms 156 ms 156 ms 267 ms ae-41-41.ebr2.London1.Level3.net [4.69.137.65]
13 136 ms 128 ms 135 ms 163 ms 127 ms 156 ms 156 ms 236 ms ae-56-221.csw2.London1.Level3.net [4.69.153.130]
14 141 ms 187 ms 139 ms * * * * 218 ms ae-2-52.edge4.London1.Level3.net [4.69.139.106]
15 142 ms 127 ms 156 ms 141 ms 140 ms 128 ms 130 ms 432 ms [195.50.122.214]
16 140 ms 132 ms 156 ms 130 ms 129 ms 133 ms 156 ms 401 ms srv248-e.ccp.cc [87.237.36.248]
17 136 ms 156 ms 133 ms 156 ms 140 ms 141 ms 141 ms 369 ms srv200-g.ccp.cc [87.237.38.200]
Ping statistics for srv200-g.ccp.cc
Packets: Sent = 8, Received = 8, Lost = 0 (0.0%)
Round Trip Times: Minimum = 133ms, Maximum = 369ms, Average = 171ms
Which is fairly representative of most pings. It looks like I am frequently losing packets (around 50%) in the London bounces. Anyone have any fixes to route around that area? Same thing here. Each and every day , for two weeks already, I cannot access Eve in the period of time between 16:00 to 20:00 (EVE time). Even if I manage to enter someway - I have constant disconnects and lags. My overall internet surfing is ok, but EVE. After some chatting with ISP tech service, they managed to route me through Frankfurt, and I could play EVE, but yesterday the route have returned and crap! same thing happens again. Ping Plotter says, there's over 50% packet loss at node 4.49.139.106 ae-2-52.edge4.London1.Level3.net ((. Can anyone advice smth on issue, as soon as it seems like THAT London connection is bad for capsuleers?
Here's an update on my case - I have changed my ISP and thus got rid of that traffic route via London. Flying smoothly for now, no dC's or any other problem for 2 weeks already. As I've read through last posts - there are at least 2 people posted here traceroutes leading through London.level3.net (seems to be kind of incoming European hub) - try changing your ISP guys, that should help. |
Sam Korak
Farson Industries
11
|
Posted - 2013.01.24 17:46:00 -
[452] - Quote
Lando Antilles wrote:
let's commit to doing something good (PLEX for charity)
if CCP does something it should (allow their customers to play their game)
Lando
Why not quit playing games like a 10 years old and just give all our monthly sub fees to charity instead? :P
But really now... Any progress on fixing it?
|
SkysLee
Armed With Sprockets
1
|
Posted - 2013.01.24 20:03:00 -
[453] - Quote
Keep getting socket loss as well. Been getting it for 3 days now but today nonstop
Target Name: srv200-g.ccp.cc
IP: 87.237.38.200
Date/Time: 1/24/2013 1:56:16 PM to 1/24/2013 2:02:47 PM
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 157 0 0.0 0 1 0 [192.168.1.1]
2 156 156 100.0 0 0 0 [-]
3 156 133 85.3 9 25 16 crr03fdulwi-tge-0-4-0-5.fdul.wi.charter.com [96.34.20.114]
4 156 132 84.6 15 28 21 crr02euclwi-tge-0-4-0-2.eucl.wi.charter.com [96.34.17.232]
5 156 132 84.6 17 24 19 bbr02euclwi-tge-0-1-0-0.eucl.wi.charter.com [96.34.2.146]
6 156 132 84.6 24 36 29 bbr01chcgil-bue-1.chcg.il.charter.com [96.34.0.9]
7 156 132 84.6 23 51 26 chi-bb1-link.telia.net [80.239.167.89]
8 156 132 84.6 44 146 59 nyk-bb1-link.telia.net [80.91.249.109]
9 156 134 85.9 115 178 119 ldn-bb1-link.telia.net [213.248.65.89]
10 156 135 86.5 115 156 119 ldn-b3-link.telia.net [80.91.247.86]
11 156 137 87.8 115 118 116 eveonline-ic-138015-ldn-b3.c.telia.net [213.248.83.198]
12 156 136 87.2 115 118 116 srv250-f.ccp.cc [87.237.37.250]
13 156 133 85.3 115 168 118 srv200-g.ccp.cc [87.237.38.200]
Hope this helps |
DEALING DEL
Call-2-Power
1
|
Posted - 2013.01.24 20:37:00 -
[454] - Quote
Same problem
Location = UK
ISP = BT (infinity)
is it possible the ports you may have changed conflict with the ports that the ISP put a limit on as there used by popular P2P file sharing programs??
i have played other games where the software company's did this. |
magikalcoffee
In Your Moms Red Clam DOT
25
|
Posted - 2013.01.24 20:50:00 -
[455] - Quote
i have started getting this error today, it started off as occasionally and now it happens every time i log in, i cant even log in via the website to file a petition, and am having issues connecting to all ccp websites,
|
Deros
Black Omega Security
Goonswarm Federation
3
|
Posted - 2013.01.24 21:03:00 -
[456] - Quote
DEALING DEL wrote:Same problem
Location = UK
ISP = BT (infinity)
Same issue started today.
Internet is fine, been streaming football all night, and other sites/apps/games work fine. |
Banjo String
Aliastra
Gallente Federation
1
|
Posted - 2013.01.24 21:06:00 -
[457] - Quote
Deros wrote:DEALING DEL wrote:Same problem
Location = UK
ISP = BT (infinity)
Same issue started today. Internet is fine, been streaming football all night, and other sites/apps/games work fine.
Same here, minus the football.
Maidenhead UK
|
magikalcoffee
In Your Moms Red Clam DOT
25
|
Posted - 2013.01.24 21:08:00 -
[458] - Quote
Beldaen Adoudel wrote:I've now realized, and added to a bug report, that most if not all of my dozen DC's today occured during session changes. Plus, it's taking an insane amount of time to dock/undock even when it doesn't time out.
So there ya go...the problem is entirely on CCP's side; proven by the fact that dozens of different players, with dozens of different ISP's all over the world are suddenly deluged during the same time frame. Fair to say, I've had more DC's in the past week than the previous six years.
Keeping the connection healthy on our side might give the servers as much leeway as possible to avoid timing out; but nothing we do will solve the problem. For me, it started exactly at the point that Dust was patched into TQ. I'll bet rl money that's not coincedence.
ye was thinking the same thing myself that this was tied into the dust patch |
Blue Absinthe
Liberal Investment Group
Liberal Alliance
0
|
Posted - 2013.01.24 21:16:00 -
[459] - Quote
i started playing 3 days ago and this suddenly started happening today, i can't play more than a couple of minutes without a disconnect.
i hope they fix it or else i'm definitely won't be playing eve. an easy choice for new players with not a lot of time sunk into it (it's a shame though, was really enjoying the game). |
Danny Centauri
Huzzah Industries
67
|
Posted - 2013.01.24 21:18:00 -
[460] - Quote
Same problem here today, both my Dust and EVE keep dying painful death, EVE disconnects a few mins after login (when it lets me), forums are slow and unresponsive for both EVE and Dust.
ISP: BT (Infinity)
Location: England - Sheffield
Speedtest: 41Mbps down 11Mbps up 22ms ping (worst results)
Everything other than EVE and Dust is working Youtube, TS the works... anything other than what I want to be doing.
Being honest this is beyond ridiculous now, an intermittant problem thats been going on for a small small minority of players for over a year. |
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Tanya Willis
State War Academy
Caldari State
0
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Posted - 2013.01.24 21:38:00 -
[461] - Quote
it is a bt and above.net issue, if u are on bt infinity then u will most likely be having issues. it seems like there has been a problem with packet loss between bt and above.net which handle most of the traffic out of the uk. this is not eve onlines issue. at least not all of their issue |
Salana Drashen
Setenta Corp
AL3XAND3R.
0
|
Posted - 2013.01.24 22:13:00 -
[462] - Quote
Tanya Willis wrote:it is a bt and above.net issue, if u are on bt infinity then u will most likely be having issues. it seems like there has been a problem with packet loss between bt and above.net which handle most of the traffic out of the uk. this is not eve onlines issue. at least not all of their issue
^^ this.
CCP have no problems with their peer, otherwise everyone would have problems, it is limited ONLY to BT subscribers on Infinity. BT needs to get a better peering partner or this will continue.
I'll certainly be considering swapping my ISP at the end of my contract in six months. In the meantime, if people are having problems, a solution is to install spotflux, running that, and then launching eve, I have no problems aside from an increased latency. |
Deros
Black Omega Security
Goonswarm Federation
3
|
Posted - 2013.01.25 00:20:00 -
[463] - Quote
Seems to have all sorted iitself out now for me at least on BT Infinity |
Beaver Scout
Public Intoxication
0
|
Posted - 2013.01.25 05:04:00 -
[464] - Quote
This isn't just a problem for people using BT as their ISP. I'm in the US and my problem comes when it jumps across the pond and lands at telia.net, 3 jumps through them and instant **** connection = socket error. Did CCP change the handshake or what with the patch on the 21st? I've had intermittent problems but after the patch I'm lucky if I can stay connected for more than a hour with about 25 disconnect/socket errors.
I'd love to see this fixed but if not I have plenty of things on Steam to play. |
magikalcoffee
In Your Moms Red Clam DOT
25
|
Posted - 2013.01.25 15:03:00 -
[465] - Quote
Danny Centauri wrote:Same problem here today, both my Dust and EVE keep dying painful death, EVE disconnects a few mins after login (when it lets me), forums are slow and unresponsive for both EVE and Dust.
ISP: BT (Infinity)
Location: England - Sheffield
Speedtest: 41Mbps down 11Mbps up 22ms ping (worst results)
Everything other than EVE and Dust is working Youtube, TS the works... anything other than what I want to be doing.
Being honest this is beyond ridiculous now, an intermittant problem thats been going on for a small small minority of players for over a year.
^^^ THIS!!!!!!!! |
Vaerah Vahrokha
Vahrokh Consulting
3746
|
Posted - 2013.01.26 13:21:00 -
[466] - Quote
It's not just a British ISP, I connect from elsewhere in Europe with the same issues.
It *could* be a routing issue but not restricted to a local ISP.
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Slake Mraan
Occultum Associates
0
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Posted - 2013.01.26 21:42:00 -
[467] - Quote
This problem seems to be far reaching both in time and scope - I've read through this forum and for some people the issues date to years ago, and across continents. I've only recently started playing, but I am very familiar with MMORPGs. They are all similar in the sense that they do not care one bit about the input of the users until they start leaving. If they begin to see an exodus of paying customers, they start to respond. This thread alone goes back more than six months and there hasn't been a response from a dev since the beginning.
Simply put, they don't care. Either they know its a problem on their end and it's too expensive to fix, or its an issue with the network backbone through the host country, or they're too busy trying to implement the ambitious Dust project and are too wrapped up in that to fix this. So, knowing that it isn't an issue on my end (not possible since it's happening to many people across many countries) I'm going to pack up and go home. I know I haven't invested the time and energy into this game that some of you have, and it's particularly hard if you have multiple accts with hundreds (thousands??) of hours invested in them, but CCP will not care what you think as long as you continue to pay for this service. When people stop paying, they start listening! Take your money to another MMO - it's being wasted here! |
Anton Menges Saddat
EXPCS Corp
SpaceMonkey's Alliance
7
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Posted - 2013.01.26 23:16:00 -
[468] - Quote
This is getting pretty ridiculous. I keep getting an insane amount of closed sockets, this has been going on for months and increasing in frequency. I live in the US so this is not an issue with BT for me. |
Jerricho Vincent
R-.A.-G.-E
0
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Posted - 2013.01.27 02:15:00 -
[469] - Quote
Greetings Jerricho,
We have thoroughly investigated the loss of your ship. I understand such a loss can cause frustration, but we unfortunately cannot find any indication in our server-side information of any network or server related troubles around that time that could be the reason in the case of your loss. Lacking this verification we are bound by our reimbursement policy which stipulates that we can only compensate through verification, we cannot do so in this case. I do hope you will be able to recover from this loss as quickly as possible, and if you have any other questions or concerns feel free to contact us again.
Best regards,
GM Rust
CCP Customer Support | EVE Online | DUST 514
some styles of play such as mining or trading, your not really risking your pod or ship and most cases your not risking much as a mission runner. In malitia of your in enimy high sec systems just stopping to enjoy the view will find you is a serious combat situation with NPC's aswell as unfriendly malitia doing their best to end you and your pod.
Getting a "socket has closed" error is a certenty that you will lose your ship. You can't quickly reconnect and save your ship, that is from my experience you can't connect with any CCP resourse such as EVE web pages or even a kill board.
That makes this "socket has Closed" error a game breaker for my style of play. unless it is given the attention a serious connection issue needs, I see no reason on waisting good money on accounts for a service that is broken. |
Captain IQ
Innocent Traders Ltd
14
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Posted - 2013.01.27 22:56:00 -
[470] - Quote
Same here, it's the worse I've ever seen it, BT customer, ever since the last patch, was fine before, Ive no idea what to try, wrecking fleets and participation.... |
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Sarah Lagrange
Pegusus Rising
3
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Posted - 2013.01.28 22:29:00 -
[471] - Quote
Getting them as well, they started in the last few weeks. Non BT UK customer. It's quite annoying to say the least. Especially yesterday.. Had a couple of younger chars along for the ride in a L4. I warped out on the Socket Close, they.. died. :/ |
pietplaat
Freaks of Nature
7
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Posted - 2013.01.29 20:26:00 -
[472] - Quote
o/
I was doing traceroute tot www.eveonline.com and had eve running on the background. When I did see the traceroute I did get the following picture: (now hope the link stuff works)
[IMG]http://i47.tinypic.com/2vw8jm1.png[/IMG]
Eve online ping
I also had a closed socked when I switched back to eve.
Was this a coincidence and does the line 10 of the packet loss has nothing to do with it or is it a possible reason for socket closed?
Thanks,
pietplaat |
Mark Pollack
Hellbound Turkeys
Alliance of Abandoned Cybernetic Rejects
0
|
Posted - 2013.02.01 04:15:00 -
[473] - Quote
I am in the states and I too have the problem. What really sucks is when the problem exists, I can immediately START a stream (non-buffered) but eve won't let me play. The socket closes when I click on a character. It is ALWAYS post authentication. |
Bloodpetal
Sal's Waste Management and Pod Disposal
The Mockers AO
1176
|
Posted - 2013.02.02 02:39:00 -
[474] - Quote
CCP Sputnik wrote:Sladd Manos wrote:I was also having this issue. I tried restarting my laptop, modem, and router, none of that helped. I realized I began having the problem after I started using steam. I opened task manager and steam was running in the background. Ended that process and havent had the error since. Can somebody else verify that Steam is causing Close Socket errors?
Been having connection issues all day. I usually have Steam running, never had issues before.
I have turned off Steam now and testing to see if I am going to get disconnected.
However, it has done nothing to stop the issue.
I ended the Pando background program and seem to be having some luck staying connected now. Will update.
Where I am. |
Maximus Andendare
Future Corps
Sleeper Social Club
87
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Posted - 2013.02.02 04:13:00 -
[475] - Quote
Anton Menges Saddat wrote:This is getting pretty ridiculous. I keep getting an insane amount of closed sockets, this has been going on for months and increasing in frequency. I live in the US so this is not an issue with BT for me. I have to echo this. I'll just be sitting (in a station, in a wormhole, etc.)--one account open, two accounts (it doesn't matter)--the client will become unresponsive and I'll get a socket closed error. This seems to be happening MUCH more frequently since the launch of Retribution.
I live in the US, so it's not a BT issue for me, either, but it is VERY irritating and borderline ridiculous how frequently these are occurring.
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LordOfDespair
My Little Pwnys
6
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Posted - 2013.02.02 10:08:00 -
[476] - Quote
I get socket closed everynight at around 1 am.
?? |
Inspiration
Focused Radical Energy Engineering
49
|
Posted - 2013.02.02 15:48:00 -
[477] - Quote
I already posted in my own thread here with more details (even explicit problem servers):
https://forums.eveonline.com/default.aspx?g=posts&t=200800&find=unread
For me the issue started last night, before that i found the service stable. Less then a week ago I added 4 accounts, it should not be hard to imagine how frustrating this network (+code?) issue is to me. These new accounts expire in just under a month and will stay expired unless i get the idea i can play stable.
At the moment there is nothing i can do in game, except maybe a little PI and not even that very well as i got to pick up stuff at some point! Just logging my accounts on, and forming a fleet takes about the same time as the next disconnect occurrence! I do not like the game:
logging on, repeatedly online! |
Inspiration
Focused Radical Energy Engineering
49
|
Posted - 2013.02.02 15:52:00 -
[478] - Quote
LordOfDespair wrote:I get socket closed everynight at around 1 am.
??
That sound like a router issue TBH, I used to have an issue like 6 or more years ago, where i would disconnect every hour (exact). After playing around it with this knowledge I updated my router firmware back then, which solved it. Some routers do have time critical bugs that can cause this sort of thing!
|
Enemyminds
Enemy Minds
11
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Posted - 2013.02.02 16:47:00 -
[479] - Quote
I am on the East coast. I have Verizon Fios at the top tier level.
basically my character that hangs out in Jita gets socket closed quite often, however my other clients stay up just fine it seems.
My ISP is pretty great I have never had an issue with it and its pretty ridiculously fast overall. The fact that this issue only happens to me on one client, and that client in jita, would also steer me more away from thinking it is my isp.
Perhaps it is some issue with multiple clients period and not just jita however?.
One indication of this happening I have noticed is when I click on any of the information screens - such as character information, contracts etc, IF part of it does not open or opens incorrectly(blank black screen), I know I will be disconnected shortly after that occured. That is across any account that I notice it.
** FFS literally got a connection lost socket closed while typing this on only 1 of my running accounts. again the one in Jita |
Griffton Karriban
Center for Advanced Studies
Gallente Federation
1
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Posted - 2013.02.03 03:02:00 -
[480] - Quote
Well, posted about this 5 months ago and is still a problem.
Cancelling sub., I'm out.
Good luck all,
Griffton
No power in the verse... |
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