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Thread Statistics | Show CCP posts - 6 post(s) |
Inspiration
Focused Radical Energy Engineering
49
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Posted - 2013.02.03 09:59:00 -
[481] - Quote
Packet loss is gone as sudden as it came, must have been a shift change somewhere, to people that knew how to replace or correct equipment :)
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Inspiration
Focused Radical Energy Engineering
49
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Posted - 2013.02.03 11:22:00 -
[482] - Quote
I Spoke too soon, right after DT it's back with a vengeance....which only hints at an issue in CCPs network, or its interaction with connecting hardware.
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Inspiration
Focused Radical Energy Engineering
49
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Posted - 2013.02.03 22:20:00 -
[483] - Quote
THis image tells a story:
http://clip2net.com/s/2N2cQ |
Arturus VII
Aliastra
Gallente Federation
0
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Posted - 2013.02.06 09:29:00 -
[484] - Quote
Ive been having this problem recently too.
I spoke to someone on the eve help chatboard who said thats its to do with "packet loss from a wireless modem".
Could the problem be that Eve needs a hard line to fucntion properly?
I mentioned that people all over the globe were having the same problem and posted a link to this thread to them |
Inspiration
Focused Radical Energy Engineering
49
|
Posted - 2013.02.06 21:58:00 -
[485] - Quote
Arturus VII wrote:Ive been having this problem recently too.
I spoke to someone on the eve help chatboard who said thats its to do with "packet loss from a wireless modem".
Could the problem be that Eve needs a hard line to fucntion properly?
I mentioned that people all over the globe were having the same problem and posted a link to this thread to them
Not working with a wireless modem here, all cable! |
Enemyminds
Enemy Minds
11
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Posted - 2013.02.07 01:19:00 -
[486] - Quote
Tonight this is occuring constantly as soon as I log in ( if i can ) on all accounts
wired connection
tracert perfectly fine.
running log server you see that the remote host closed the socket.
sent a petition with tracert and logserver output
unable to play any of my accounts |
Thistleblossom Meadowjewel
Southern Cross Empire
Flying Dangerous
24
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Posted - 2013.02.07 02:12:00 -
[487] - Quote
Socket closed problem arose suddenly for me between 4PM EST and 6PM. I get other errors about being unable to connect to the content server, some graphics will not serve to the launcher (the three link buttons near the bottom), sometimes the graphics will not serve to the character select screen. I am on Verizon's residential broadband service in the mid atlantic. It is very slow to fetch the server stats (whether server is active and how many are logged into eve). Login from character select fails with socket closed dialog box. |
Jukio Saisima
State War Academy
Caldari State
1
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Posted - 2013.02.07 02:35:00 -
[488] - Quote
Same problem with me. It was OK for few days... but for last few days it is crazy. I got disconnected 5 times in one hour. Followed by disconnect from two fleet member (2 times each)...
This problem is getting to a point where playing becomes annoying and tiresome.
This has gone long enough for CCP to repair this. If this does not stop I will end with EVE. So will a lot of my mates.
Great! Start PVP ... disconnect... your ship stays in space... go puff.
Go to mission, middle of fight disconnect ... warp back, run through four gate start fight... disconnect ... When you have to loot, most of wrecks inside fleet are not yours. Tractor beams cant lock... and so on.
And if me and all my mates have the same problem at the same time (from all over the world) .... then this has nothing to do with local internet, router, OS, hardware..etc problem.
Crazy. And starting to causes more problems than it's worth.
LP |
Croaker Inara
Chindi Brotherhood
0
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Posted - 2013.02.07 02:40:00 -
[489] - Quote
Also just started getting this error tonight. Never heard of it before. Worked fine all last night. Haven't changed any settings or updated the computer so.....the eff?
All I see is tons of complaints and no reliable work arounds....hope this fixes itself soon. |
Red Tooth
Brutor Tribe
Minmatar Republic
0
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Posted - 2013.02.07 08:44:00 -
[490] - Quote
Everytime I try to play for more than 30 minutes I've been getting this on a consistent basis. The game's basically unplayable. It sometimes even crashes my router.
I thought it was a router issue but everyone's having similar problems... Bellsouth AT&T internet off the east coast. |
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Liru Nagita
T R I C E R A T O P S
0
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Posted - 2013.02.07 14:30:00 -
[491] - Quote
I have been playing this game on a 3g/4g VZW access device for 2+ years now and i just started having this problem 4 days ago. GMs are being useless blaming my isp.
Im no internet expert or whatever, but when i can play every other game (including BF3 servers based in Europe and Iceland) it makes me suspect my internet is working just fine...
i just wanna know what happened 4 or 5 days ago that changed things. :I |
Lirp
GAROUN INVESTMENT MOONMINING BANK
2
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Posted - 2013.02.07 16:19:00 -
[492] - Quote
Well nothing has gotten any better on my end. Still disconnects every 20min.....
I am running 3 accounts and it happens on all of them. All 3 come up for renewal in March. I am going to just let them expire. I have been playing this game for 6 years and it saddens me that CCP cant get this fixed!
But it is just not enjoyable to play anymore with the game in this state. I will just take a 6 month hiatus and maybe they can get it fixed by then.
I wish you all well! Perhaps I will see you all again around Christmas!
Lirp out! |
Inspiration
Focused Radical Energy Engineering
49
|
Posted - 2013.02.07 22:59:00 -
[493] - Quote
I got a little further to the cause, this is what happens on my side:
My cable modem has a 1, maybe 2 second period of 100% packet loss (for pings anyway), after which the line is clear again for a long time. This small window of no communication seems enough for the client to see a true loss of connection and it just gives up or the server boots it for being out of sync! The constant, but small amounts of packet loss near CCP's end of the server do not seen to cause the instability in my case.
A CCP developer should look closely at the network layer and the communication protocol between client and server, especially the error handling on both sides!. It looks like the code panics far more often then is necessary!
CCP should also consider having a client side spool/log of the last minute or so of communication that once connection is re-established, this information is uploaded for analysis. Even if you close the client after a disconnect and start again later, sending this information can greatly help to improve connection stability. If something similar is done on the server side for clients who's socket is closed, they got a full communication sequence to analyze!
The beauty of this approach is that all clients from all over the world help to monitor and debug the connection layer!
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Jennam Musana
Pator Tech School
Minmatar Republic
4
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Posted - 2013.02.08 17:57:00 -
[494] - Quote
Experiment:
1. Start EVE through the launcher, log in, pick your character, enter the game and stay in the game for few minutes and then log out and exit the client.
2. Keep your Internet connection going and browse, download or play other online games while observing the health of your network.
Report your findings after 1 week of experiments. |
stormwell
Equilibrium's Shadow
The New Eden Intelligence Network
0
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Posted - 2013.02.13 13:30:00 -
[495] - Quote
Been running EVE for about 8 hours a day over the past few months without problems, then today I get a disconnect once every 5 minutes.
Rebooted my router (though that is barely a year old), waiting to see if it has fixed the problem.
I doubt its a problem with my internet connection which I know to be stable. |
LadyZelda
Stillwater Corporation
8
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Posted - 2013.02.13 18:25:00 -
[496] - Quote
I seem to have DC issues as of lately as well again. Seems like same issue some 1-1,5 years ago. Happens mostly when accessing Agent finder, or flying on AP.
Small sidenote. I only disconnect/freeze on one client. Didn't happen that several clients froze at same time. Happens on both laptop and desktop, bot wireless and wired.
Cable internet, Ubee modem, Sitecom router, Provider ziggo (Netherlands)
Anything discovered/solved on CCP side?
Salvation +ònryo - Capital builder of the Stillwater corporation |
stormwell
Equilibrium's Shadow
The New Eden Intelligence Network
0
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Posted - 2013.02.14 00:26:00 -
[497] - Quote
Dunno if this is a permanent solution or whether it'll work for anyone else.
In desperation I completely uninstalled EVE and did a fresh, clean install which seems to have done the trick.
Managed to run EVE for 6 hours without a problem. |
Jaag Jaff
Sacred Templars
Unclaimed.
0
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Posted - 2013.02.14 07:11:00 -
[498] - Quote
CCP whats going on just resently started to happen every 5 minutes i get booted since yesterday, what can we do to help fix this problem or we just have to keep paying for no playing |
Jukio Saisima
State War Academy
Caldari State
2
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Posted - 2013.02.14 07:59:00 -
[499] - Quote
stormwell wrote:Dunno if this is a permanent solution or whether it'll work for anyone else.
In desperation I completely uninstalled EVE and did a fresh, clean install which seems to have done the trick.
Managed to run EVE for 6 hours without a problem.
Last 2 days I did not have any disconnects. So it may just be that. Maybe CCP did something or it is just luck. |
stormwell
Equilibrium's Shadow
The New Eden Intelligence Network
0
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Posted - 2013.02.14 16:09:00 -
[500] - Quote
Jukio Saisima wrote:stormwell wrote:Dunno if this is a permanent solution or whether it'll work for anyone else.
In desperation I completely uninstalled EVE and did a fresh, clean install which seems to have done the trick.
Managed to run EVE for 6 hours without a problem. Last 2 days I did not have any disconnects. So it may just be that. Maybe CCP did something or it is just luck.
Maybe.
I was getting disconnected like every 5 minutes until I reinstalled, after reinstalling I managed to stay logged in for at least 6 hours. |
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Sotos Sozitadis
Blood RaiderZ.
3
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Posted - 2013.02.15 15:58:00 -
[501] - Quote
Inspiration wrote:I got a little further to the cause, this is what happens on my side:
My cable modem has a 1, maybe 2 second period of 100% packet loss (for pings anyway), after which the line is clear again for a long time. This small window of no communication seems enough for the client to see a true loss of connection and it just gives up or the server boots it for being out of sync! The constant, but small amounts of packet loss near CCP's end of the server do not seen to cause the instability in my case.
A CCP developer should look closely at the network layer and the communication protocol between client and server, especially the error handling on both sides!. It looks like the code panics far more often then is necessary!
CCP should also consider having a client side spool/log of the last minute or so of communication that once connection is re-established, this information is uploaded for analysis. Even if you close the client after a disconnect and start again later, sending this information can greatly help to improve connection stability. If something similar is done on the server side for clients who's socket is closed, they got a full communication sequence to analyze!
The beauty of this approach is that all clients from all over the world help to monitor and debug the connection layer!
I agree completely, payed attention to what you said and i get for a second 100% packet loss then it goes down... |
Lirp
GAROUN INVESTMENT MOONMINING BANK
2
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Posted - 2013.02.15 19:16:00 -
[502] - Quote
Just a quick update...
I had been using AT&T DSL for the last 5 years and was having NO issues playing EVE. That is until this "Socket closer error"
Just to show how much I do enjoy playing EVE, I had Time Warner High speed internet installed at home last week to compare the 2 ISP's.
I am running both of them... each computer has it own dedicated connection to each individual ISP.
DSL of course comes across the phone line (2wire).
Time Warner is Cable.
They both have great upload & download speeds. And I have very good Ping Plotter results from each of them hitting the CCP server.
And YES, I am still seeing the ERROR on both ISP's...
I then setup a system at Work and we have very good bandwidth there... Same problem after about 5 min of play.
So please, if you think this is an ISP problem and not CCP responsibility to fix, you are out of your mind.
GET THIS FIXED CCP!!!!!
Lirp Out... |
Jukio Saisima
State War Academy
Caldari State
2
|
Posted - 2013.02.17 16:12:00 -
[503] - Quote
As I said. It cannot be bad network connection and/or packet loss if there is a fleet disconnect from 4 memebers all over the world in similar time frame. So we all have bad connection? Sorry if level of connection to run EVE is so high, then better 50% of us stop playing a game. Il2 sturmovik can run no problem online, EVE cant? Cmon. Il2 is more sensitive to lag and so on then eve.
I am ok for last few days. But I am afraid it is just luck. I hope not but... it happened before. And come back with vengeance. |
Viqer Fell
Snuff Box
22
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Posted - 2013.02.18 23:54:00 -
[504] - Quote
In 10 years of eve I've never had serious connection issues that weren't easily identifiable as being my ISP's issue.
Since moving to Sky Fibre recently I have started seeing sockets closed on a highly regular basis and losing my connection.
One of the tools I have seen people using is ping plotter but I don't really know how to interpret the results.
Link to ping plotter image
I am presuming the red and black spikes are periods of latency and packet loss?
Does the fact that the spikes appear on every hop that the loss is somehow originating at my end?
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Liru Nagita
T R I C E R A T O P S
0
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Posted - 2013.02.19 07:27:00 -
[505] - Quote
I like how i am still playing LoL, TF2, GW2, BF3 and Xbox live games fine. yet i cannot play eve and according to CCP my internet is no good >.>
Its been two weeks with no improvements.
I don't understand and i need a explanation, my jimmies are starting to rustle. really wish i didn't pay for 3 months of eve right before this happened, bad luck on my part.
i guess ill save 14.95 a month now
-Liru
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Vaerah Vahrokha
Vahrokh Consulting
3841
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Posted - 2013.02.20 10:07:00 -
[506] - Quote
New patch, no improvement. My 3rd computer still gets connection closed after 5-15 minutes of play.
The other computers with similar install, OS etc. all never get a connection closed.
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Lirp
GAROUN INVESTMENT MOONMINING BANK
2
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Posted - 2013.02.22 15:24:00 -
[507] - Quote
Just did a Fresh OS install of Win-7 & a fresh EVE install with the new PATCH!! Also using a new ISP.....
Same problem...... Now I get the Socket Disconnects just sitting in the station after 5 min of being logged in.
This is NUTS!!!! |
Lirp
GAROUN INVESTMENT MOONMINING BANK
2
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Posted - 2013.02.22 16:07:00 -
[508] - Quote
Vaerah Vahrokha wrote:New patch, no improvement. My 3rd computer still gets connection closed after 5-15 minutes of play.
The other computers with similar install, OS etc. all never get a connection closed.
I was wondering what brand/chipset of network card you have in the systems that do not get disconnected? Compared to the network card in the system that gets the disconnects?
At this point in the game, I am going to start looking for anything that could be a root cause. Maybe CCP has something in the code that is not working properly with certain Ethernet chipsets.
Its all just shooting in the dark at this point... But it looks like we are all on our own here since CCP is not going to help us with it.
We may as well all work together and see if we can figure out what it might be.
The more eyes we have on this the better, and it looks like we have ALLOT!!!! 
I am at work right now, but will be checking what I have in my system and will replace it with another card to see what happens when I get home.
I will update my findings later.
Lirp out.... |
Linn Wei
Ministry of War
Amarr Empire
0
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Posted - 2013.02.24 14:18:00 -
[509] - Quote
This suddenly started happening to me as well. Everything was working earlier this morning and yesterday, now I get the "lost connection to socket" error, very annoying. |
Linn Wei
Ministry of War
Amarr Empire
0
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Posted - 2013.02.24 14:20:00 -
[510] - Quote
*double post* |
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