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Author |
Thread Statistics | Show CCP posts - 17 post(s) |
Swaffer
Infinite Improbability Inc Mordus Angels
0
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Posted - 2012.01.21 16:59:00 -
[121] - Quote
sounds like people may be talking of two problems here, 1 is graphics freezing, and 1 is client crashing. Well now i have everything else closed down, including I-tunes, eve runs no problem (so far, as i'll probably jinx myself). |
Blaze InfernoArc
Ten Thousand Years
2
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Posted - 2012.01.21 20:50:00 -
[122] - Quote
Swaffer wrote:sounds like people may be talking of two problems here, 1 is graphics freezing, and 1 is client crashing. Well now i have everything else closed down, including I-tunes, eve runs no problem (so far, as i'll probably jinx myself).
Be sure to tell us how that goes! |
Swaffer
Infinite Improbability Inc Mordus Angels
0
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Posted - 2012.01.23 11:52:00 -
[123] - Quote
well i'm happy with performance now, the only application i have running in the background are
adobe reader, wine helper, firefox and finder,
And i've not had a graphics freeze (which was always my problem) since i last wrote on this page.
Something CCP patched the EvE client with has made it very sensitive to background programs, i used to have all sorts running, i think i can remember most.
MAC microsoft office, all programs. bit torrent i-tunes photo booth (as well as above)
I think that's it, so something from one of them (i think, as i'm not an expert bug finder or programmer) was causing my problem, could be different programs for different people, i don't know. But as someone quoted above, they found client more stable when they closed down other programs, but not completely stable. Well close down absolutely everything you can, and got a completely stable client.
Hopefully this info may be of use to CCP, in finding out what the cause is, as i have a top spec 27" i-mac which is capable of running many things at once with eve also running. Hope this is a good work around for people, good luck.
Please post here if it works for you, may help CCP do something about it. |
Blaze InfernoArc
Ten Thousand Years
2
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Posted - 2012.01.23 14:18:00 -
[124] - Quote
Well, so far some days I get excellent performance, maybe 2-3 crashes an hour. Other days I can't even leave the dock. And I run nothing in the background, so I think it might be something ccp is doing. |
Vincent Athena
V.I.C.E. Comic Mischief
285
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Posted - 2012.01.23 17:00:00 -
[125] - Quote
2 to 3 an hour is not excellent. I get maybe one a week, and I think that is too much. I wonder if this from the patch notes has anything to do with the issue:
"The clock of clients is now synchronized regularly with the server to reduce problems (like freezes at jumping) caused by unstable client clocks."
Could the Mac client with the Cider wrapper get a messed up clock more easily? Im assuming the client clock is different from the system clock, although Im not quite sure whats going on here. CCP employees should never proclaim a feature to be awesome. Only subscribers should. Subscribers can never answer a question posed to CCP. Only CCP can. |
Kylendar
Razorback Industrial Imperial Ascension
0
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Posted - 2012.01.23 22:08:00 -
[126] - Quote
I'm having the same issue as Swaffer. I've got a top spec 27" imac with plenty of CPU grunt and RAM. I used to have 2 clients running as well as a whole heap of background programs. Now both clients will crash if there are background programs running. The background programs I usually have runnning are;
Office 2011 Vuze iTunes Firefox
I hope there is a fix for this as I play a lot in the background while doing other tasks. |
Maorio
Karl XII's Dragoner The Black Pigs Alliance
0
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Posted - 2012.01.25 20:06:00 -
[127] - Quote
nothing has changed with the new patch (crucible 1,1) |
worccu
Operation Limited Success
0
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Posted - 2012.01.29 08:31:00 -
[128] - Quote
Freezing a lot more since the new patch & updates. |
Eisen Obliema
Lamellar Vorpal's Edge
1
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Posted - 2012.01.29 21:29:00 -
[129] - Quote
Lots of freezing. Lots of crashing. Even had to delete and re-install the game due to the black screen problem listed in another thread. No background programs running.
Huge delay when jumping into another system. Doesn't matter what time, what region, or what local count. I give up on CCP help. Typical dev response, it must obviously be my internet connection...despite the fact that lots of other users are experiencing the same issues, and no other program or game that I run has these same problems. EvE Online, where client malfunctions and bugs substitute for gameplay mechanics. |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
130
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Posted - 2012.02.07 13:58:00 -
[130] - Quote
I've spent some time looking into this and we've made some progress, we know the code that is causing the issue, but we're not sure how to reproduce it.
So far i've been able to do this by having a lot of players shoot me on sisi for a long period of time. If there are any of you who can give me a clue as to what is most likely to cause this freeze, it would help me a lot.
To the first player to give me reproduction steps that works everytime and doesn't take several hours, I will give you any ship, with any fitting on singularity and all the skill-points to use them.*
* Only modules and ships that are available to players on TQ |
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Joe Hoe
Federal Navy Academy Gallente Federation
0
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Posted - 2012.02.07 14:26:00 -
[131] - Quote
This works every time for me....
Have any bit torrent program running in background ( tried Vuze and uTorrent ), or even just run adobe updater and freeze within 3 mins max. *Edit* > usually 30 seconds.
Seems the Mac build , for me. can't handle any program in background that uses web access. Though Mail and Safari don't cause it.
Very rarely, maybe once every 20hrs of game time I'll get a freeze that seems to be window driven, e.g. viewing contracts from item info link with something else open as well, seems to take 3 to 4 windows open to cause it.
HTH. |
Lexmana
Imperial Stout
192
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Posted - 2012.02.07 14:45:00 -
[132] - Quote
CCP Konflikt wrote:I've spent some time looking into this and we've made some progress, we know the code that is causing the issue, but we're not sure how to reproduce it.
Great news. I know you will solve it ... soon :)
I have a feeling that my clients freeze more often when they are running in the background. If running multiple clients is not a problem for your debugging try opening lots of them and one will soon crash.
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Korgan Nailo
5ER3NITY INC War and Pestilence
12
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Posted - 2012.02.07 17:17:00 -
[133] - Quote
Interesting... I just got a freeze while getting near an acceleration gate to a mission.
I had just entered the client, checked one or another price in market window and out into the space.
Screenshot: http://cl.ly/2g0f1F3r2J3W0s1b0c26
Link for the EVEcrashlog.log as requested via cider: http://cl.ly/1T042e3Y3n261d0x440f
Last lines of the log: 0005:err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x70137fe0 name="The CriticalSection CriticalSection" ec=6 cc=6 0005:err:ntdll:display_wait_error backtrace=(null) 0005:err:ntdll:display_wait_error crit (0x70137fe0): lc 212 rc 207 ot 12 sem 155171 spin 0
Hardware Overview: Model Name:iMac Model Identifier:iMac11,1 Processor Name:Intel Core i7 Processor Speed:2.8 GHz Number of Processors:1 Total Number of Cores:4 L2 Cache (per Core):256 KB L3 Cache:8 MB Memory:8 GB Processor Interconnect Speed:4.8 GT/s Boot ROM Version:IM111.0034.B02 SMC Version (system):1.54f36
System Software Overview: System Version:Mac OS X 10.7.3 (11D50) Kernel Version:Darwin 11.3.0 Boot Volume:Mac OS X Boot Mode:Normal Secure Virtual Memory:Enabled 64-bit Kernel and Extensions:Yes Time since boot:19:28 |
Korgan Nailo
5ER3NITY INC War and Pestilence
12
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Posted - 2012.02.07 17:39:00 -
[134] - Quote
Same mission, new freeze.
Screen shot: http://cl.ly/0u1J2m0T1Y1U1F3U2505
Log: http://cl.ly/1N2P371m3r003K1g3Q0E |
Korgan Nailo
5ER3NITY INC War and Pestilence
12
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Posted - 2012.02.07 17:42:00 -
[135] - Quote
And another...
SShot: http://cl.ly/1F2H0a1i3N1L1F0S0G26
Log: http://cl.ly/1o392P3h3n1C3s1d3y1q |
Volstruis
Mise en Abyme
5
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Posted - 2012.02.08 15:47:00 -
[136] - Quote
Seconded. Still getting random delays all the time and the worst client performance I've had since starting the game. Lucky to get 10fps at the moment and was doing 60 no problem prior to crucible.
Macbook 13inch, 9400m GT, 2 gigs ram. 10.6.8
Lowest settings possible. |
Lexmana
Imperial Stout
201
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Posted - 2012.02.12 14:55:00 -
[137] - Quote
Something has changed but I am not sure if it is an improvement or not. Game still freeze randomly (seems to be graphics only since char will continue to be logged into the game and probably also keeps doing what it did) but some of the freezes now only last 5-10sec. AFAIK that used to not be the case. Now, if these events represent new behavior of the old perpetual freezes it is a slight improvement. But it may also just be a new bug. |
Korgan Nailo
5ER3NITY INC War and Pestilence
12
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Posted - 2012.02.13 15:55:00 -
[138] - Quote
Lexmana wrote:Something has changed but I am not sure if it is an improvement or not. Game still freeze randomly (seems to be graphics only since char will continue to be logged into the game and probably also keeps doing what it did) but some of the freezes now only last 5-10sec. AFAIK that used to not be the case. Now, if these events represent new behavior of the old perpetual freezes it is a slight improvement. But it may also just be a new bug. I'm afraid this is not new... I remember my client having these freezes and then coming back to life about a month ago already. |
Kavanzar
14th Legion Sanctuary Pact
1
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Posted - 2012.02.13 21:51:00 -
[139] - Quote
Had two freezes today and both yet again resulted in the problem with restarting the client (splash screen and nothing more after that). Both times the client froze when I started to type something into the search field in the market window. Maybe this helps with isolating the problem, although I doubt it...
Both freezes resulted in the problem with the client no longer starting up (nothing comes after the splash screen). I had this after almost all my freezes so far, which could be a result of force quitting the client. But that's the only way for me to get rid of the frozen client.
Anyways, there's a thread which has the solution to that problem (client startup). Seems I can't link it here cause somehow the forum doesn't accept the url, no matter if plain or embedded as a link. Look for the thread titled '~Crucible Crash Fix Thread~' and you'll find it.
I was able to improve the solution of the original poster such that I no longer lose all my preferences, etc. (see that thread for the details). It comes down to two files which somehow get corrupted either during the client freeze or force quitting it then. Deleting them makes the client start again and I now retain all my settings. If it's associated with the freeze rather than force quit, maybe this helps finding the source of the problem... |
Lexmana
Imperial Stout
210
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Posted - 2012.02.15 08:14:00 -
[140] - Quote
Four freezes over two clients and about 40minutes of playing. One of the freezes was severe enough that my alt lost connection and logged out from the server. I also had two freezes where the client came back to life after 5 seconds or so. This is ridiculous. |
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Wulkans
Long Dong Corp The Methodical Alliance
0
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Posted - 2012.02.15 09:24:00 -
[141] - Quote
For me lately the freezing has been 90% linked to DT. It is always severe right after DT and usually disappears in 20min-2h after DT. Not logging off helps to prevent 8% of the remaining freezings. But its not linked to any action, sometimes you cant even warp out of a system as you get freeze during warp (or just sitting in station). |
Lexmana
Imperial Stout
213
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Posted - 2012.02.15 21:09:00 -
[142] - Quote
Did you know that explorations sites despawn when you warp out? Well that is exactly what happens when your client freeze and you have to force quit. Yeah, I am mad. The least you can do is give us mac users a discount until you have fixed your game. |
Tess La'Coil
The Dominion of Light BLACK-MARK
14
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Posted - 2012.02.16 05:32:00 -
[143] - Quote
Wow, it's been a while since I've read the Mac forums.. (been on bootcamp where I have 0 problems)
There is a simple solution folks.. sadly. Which is get a copy of windows and play EVE on bootcamp. Parallels or similar has no point as it drags your machines performance down.. just as cider is doing because its effectively porting EVE Win to your Mac.
If you've had enough of the problems with EVE on Mac... just do yourself a huge favour and install bootcamp. Yes, in fact it does make me look smarter. |
Wulkans
Long Dong Corp The Methodical Alliance
0
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Posted - 2012.02.16 13:27:00 -
[144] - Quote
Mine non-specialist opinion is that it is something that is related to interaction with server. If the cause is not found, imagine if the freezing issue hits Eve Windows version with the next expansion. HOW MANY subscriptions would be lost then? If you think it just can't happen, spend a little time reading on the Internet about Battlefield 3, which was launched about the same time as Crucible and received massive reports of exactly the same freezings in both PC and console versions.
As the freezing issue is introduced in Eve, I would say that hitting Windows client too is quite possible. |
Korgan Nailo
5ER3NITY INC
12
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Posted - 2012.02.16 16:50:00 -
[145] - Quote
Wulkans wrote:Mine non-specialist opinion is that it is something that is related to interaction with server. If the cause is not found, imagine if the freezing issue hits Eve Windows version with the next expansion. HOW MANY subscriptions would be lost then? If you think it just can't happen, spend a little time reading on the Internet about Battlefield 3, which was launched about the same time as Crucible and received massive reports of exactly the same freezings in both PC and console versions.
As the freezing issue is introduced in Eve, I would say that hitting Windows client too is quite possible. After generating crash reports through cider, one can not help but to notice the last lines being related to a lost of sync between one thread and the "display" whatever thread / kernel module / driver that thing is.
That is why the character continues to be logged in game, but nothing updates anymore. If you want, there are instructions on how to create those cider logs in this thread, post by a Developer. If not, just look back a few posts and you'll see a post I did with those lines.
It would be very very helpful if more people could do the same to help them narrow down the problem. In my case, I could not map any way to reproduce it, or when it happens. I couldn't even open a petition using the mac client, just trying to do so and I had a screen freeze.
Do what they say, it is incredibly easy, make a bug report and hope for the best.
I'm only sad that by the time of writing this, the bug report I did several days ago on Feb 2nd is still "Not Filtered" nor it has received any updates from CCP so far. |
Tess La'Coil
The Dominion of Light BLACK-MARK
14
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Posted - 2012.02.17 05:42:00 -
[146] - Quote
Wulkans wrote:As the freezing issue is introduced in Eve, I would say that hitting Windows client too is quite possible.
But as you probably already expect.. if this freezing issue was to hit windows... it would be reverted/patched out within about 6-12 hours.
Whereas due to the emulation that goes on in cider; A: it's a lot harder to pinpoint the issue, B: less players on OSX, so less of a concern for CCP I'd think. So.. I took matters into my own hands instead of complaining about the the problem.. (which wasn't being solved) I solved the problems by switching to Bootcamp. And now save myself a daily headache.
I keep trying out the Mac client after a large patch to see what's changed, but due to the game just running a lot smoother under windows I find myself holding the Option key after a restart to select Windows pretty damned fast.
For reference.. on MacOSX.. I cannot walk in CQ without turning graphics all the way down. On Windows however.. with Max settings, I can run CQ in full graphics smooth as a baby.
OSX isn't the problem, your hardware isn't the problem. Emulating EVE to run on OSX rather than getting a dedicated client is the problem. Yes, in fact it does make me look smarter. |
Lexmana
Imperial Stout
215
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Posted - 2012.02.17 07:43:00 -
[147] - Quote
Tess La'Coil wrote: I solved the problems by switching to Bootcamp. And now save myself a daily headache.
Running windows gives me a headache but I am happy it works for you. |
Wulkans
Long Dong Corp The Methodical Alliance
0
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Posted - 2012.02.17 09:06:00 -
[148] - Quote
I do have Bootcamp and I do have Windows, but I find it stupid to own a Mac machine just to log in Windows all the time. I suppose you did not buy yours if you prefer not to use all your OSX software and hardware, such as magic mouse that does not work under Windows, fans that do not work (you are not afraid to fry your mac?), ect.
And most importantly, when I occasionally log in Windows I find there LOTS OF OTHER cool new games to play instead of Eve online. |
Tess La'Coil
The Dominion of Light BLACK-MARK
14
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Posted - 2012.02.17 11:12:00 -
[149] - Quote
Lexmana wrote:Running windows gives me a headache but I am happy it works for you. I'm happy too :) and I've found that paracetamol works better to solve the headache when getting a headache operation windows. Than the headache from getting my ships blown up during crashes on OSX :<
Wulkans wrote:I do have Bootcamp and I do have Windows, but I find it stupid to own a Mac machine just to log in Windows all the time. I completely agree. It's stupid that we need to do this. But I've accepted I'll just have to do it to actually enjoy playing EVE. It's not how it should be, but its definitely a "FIX" which shouldn't simply be disregarded because someone doesn't like windows. And thats coming from me who is a terrible apple fanatic..
Wulkans wrote:I suppose you did not buy yours if you prefer not to use all your OSX software and hardware, such as magic mouse that does not work under Windows, fans that do not work (you are not afraid to fry your mac?), ect. I'm not sure why you have this issue, did you install all the drivers from the disk you created during bootcamp setup? I haven' t tested my magic mouse (I prefer my Razer Naga) but my fans work (increase and decrease) just fine on both my 17" macbook and the 27" imac. If I felt I had a choice I would definitely stay on OSX. I bought a mac because I hate windows and prefer OSX.
Wulkans wrote:And most importantly, when I occasionally log in Windows I find there LOTS OF OTHER cool new games to play instead of Eve online. I found myself playing Red Alert 1 a few nights ago >.> Yes, in fact it does make me look smarter. |
Lexmana
Imperial Stout
220
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Posted - 2012.02.20 07:30:00 -
[150] - Quote
Still freezing but nowadays it sometimes freeze so hard that character loggs out. It also seems like crashing to desktop has become more common. |
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