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Thread Statistics | Show CCP posts - 1 post(s) |
Living Light
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Posted - 2006.11.12 12:01:00 -
[1]
PROBLEM: process at acquiring bulk data after DT
I am having problems logging into eve, i keep getting stuck during the loggin in process at acquiring bulk data.
never happened before
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Jozif
Gallente Wings of Turul Ascendant Frontier
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Posted - 2006.11.12 12:53:00 -
[2]
http://oldforums.eveonline.com/?a=topic&threadID=424577
delete the machone folder dont help
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Cochise
20th Legion
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Posted - 2006.11.12 12:53:00 -
[3]
Ive had the same issue for awhile. Its a Cache Issue so DELETE this folder: C:\Program Files\CCP\EVE\cache\MachoNet\ Delete >> 87.237.38.200 << DELETE
And do a good clean up on the rest of your cache and you should be good to go!
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Cochise
20th Legion
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Posted - 2006.11.12 12:56:00 -
[4]
Its worked for me each time as of today as a matter of fact so at least try it. And you have to delete the folder not just its contents BTW.
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Living Light
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Posted - 2006.11.12 14:34:00 -
[5]
Deleting MachoNet - as I always done before to clean the folder, did not help and Omega drivers installed also did not help.
hmmmm waiting for petitions response
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Shozeno
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Posted - 2006.11.12 14:50:00 -
[6]
Have not been able to log in for two days, no response from anyone on what the problem is or how long it will take to resolve it. Uninstalled, reinstalled...
Horrid customer service.
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Starlag
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Posted - 2006.11.12 15:01:00 -
[7]
it may or may not help....i had this problem,it hung on authentication til time out,i switched my router off then on and got in fine
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Living Light
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Posted - 2006.11.12 15:56:00 -
[8]
nope a router was off in on also - in my case I think it has to do with comres.exe somehow... EVE asked to activate it and then the client stopped to log in.
Thanks for help anyway !
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quincy robin
Gallente Umbra Inceptio
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Posted - 2006.11.12 16:09:00 -
[9]
Had the same problem myself today ! turned the firewall off and connected first time ,only thing that has changed on my pc is that i removed orange broadband software, so must have interacted with the firewall somewhere. firewall is bullguard btw
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SgtStorm
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Posted - 2006.11.12 16:41:00 -
[10]
I'm getting the same thing. Yesterday I couldn't log in on 1 of my 3 accounts and had problems with constant disconnects on the other 2.
We went through this same thing a few months ago and it took CCP two weeks to acknowledge the problem and another 2 weeks to fix it. Hopefully that won't be the case this time.
Last time it had something to do with settings on their end but we never got word on exactly what they did to fix it. My best understanding of it is this...
I'm no techie so bear with me. When the client first connects to the server after each DT, it grabs fresh data and puts it in the MachoNet folder. What appears to be happening is that whatever tweaks they did to improve packet turn around/latency or whatever is causing some of the packets to time out meaning the fresh data never makes it to the MachoNet folder or if it does it's corrupted.
It seems the same issue has reared its ugly head again, hopefully CCP having dealt with it at least once in the last few months will get it resolved a little quicker this time. A few people quit the game over it last time because they couldn't get in the game for weeks.
Anyway, last time we came up with a workaround that at least got people past the login screen and into the game, albeit with numerous random disconnects. It at least allowed most people to get in long enough to switch skills.
A player that CAN get into the game logs in after DT and the fresh data is put in his MachoNet folder. He then zips/rars up the folder and uploads it to a place where the affected people can download it or emails it to them. Then the affected person copies it over their own MachoNet folder and viola!
The MachoNet folder has to be obtained after the most recent DT, the previous days folder won't work so this had to be done daily to log in until the problem got resolved on CCP's end. We did it every day for weeks and it's a huge pain in the arse, but it got us in long enough to switch skill training.
I'm working on getting a m8 who can get in to send me a working MachoNet folder. I'll try it and see if it works and report back here either way.
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Jozif
Gallente Wings of Turul Ascendant Frontier
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Posted - 2006.11.12 18:35:00 -
[11]
Originally by: SgtStorm I'm getting the same thing. Yesterday I couldn't log in on 1 of my 3 accounts and had problems with constant disconnects on the other 2.
We went through this same thing a few months ago and it took CCP two weeks to acknowledge the problem and another 2 weeks to fix it. Hopefully that won't be the case this time.
Last time it had something to do with settings on their end but we never got word on exactly what they did to fix it. My best understanding of it is this...
I'm no techie so bear with me. When the client first connects to the server after each DT, it grabs fresh data and puts it in the MachoNet folder. What appears to be happening is that whatever tweaks they did to improve packet turn around/latency or whatever is causing some of the packets to time out meaning the fresh data never makes it to the MachoNet folder or if it does it's corrupted.
It seems the same issue has reared its ugly head again, hopefully CCP having dealt with it at least once in the last few months will get it resolved a little quicker this time. A few people quit the game over it last time because they couldn't get in the game for weeks.
Anyway, last time we came up with a workaround that at least got people past the login screen and into the game, albeit with numerous random disconnects. It at least allowed most people to get in long enough to switch skills.
A player that CAN get into the game logs in after DT and the fresh data is put in his MachoNet folder. He then zips/rars up the folder and uploads it to a place where the affected people can download it or emails it to them. Then the affected person copies it over their own MachoNet folder and viola!
The MachoNet folder has to be obtained after the most recent DT, the previous days folder won't work so this had to be done daily to log in until the problem got resolved on CCP's end. We did it every day for weeks and it's a huge pain in the arse, but it got us in long enough to switch skill training.
I'm working on getting a m8 who can get in to send me a working MachoNet folder. I'll try it and see if it works and report back here either way.
HI!
Looks like we have same or similar router, we meet again here with same problem, like past months ago, near 2006.03.18-20 around.
I beginn said everybody whats the problem, but nobody belive it, we do it months ago. I hope we not must wait 1 months til CCp solve the problem. Write petiton and do not let close it!
Wish best regards, and new machonet folder :)
jozif
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SgtStorm
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Posted - 2006.11.12 19:32:00 -
[12]
Ok, I used a m8's MachoNet folder and got in right away on all 3 accounts. Haven't been DC'd yet, but also haven't left the station trying to do anything yet.
For those having the same issue, here is a working MachoNet folder uploaded by our corp webmaster: Working MachoNet folder
Hope it helps :)
and hi Jozif (Jozif was instrumental in helping figure this out last time and providing fresh MachoNet folders for everyone else).
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Dimex2
Gallente Solo for UNCLE
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Posted - 2006.11.12 20:01:00 -
[13]
Thanks a lot. this solved it all fore me. i hope your server can handle the trafic. tell me where to donate some isks fore the help :)
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Shozeno
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Posted - 2006.11.12 21:16:00 -
[14]
Did not fix it for me... still unable to get into game.
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Zeonos
Amarr venus divine brotherhood Dark Forces Alliance
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Posted - 2006.11.12 21:26:00 -
[15]
lost a crow because i had disconnects yesterday. when i logged into the game the ship warped into two pirates.. and they locked and scrample before i could warp out.. and my net was working fine. as soon as i got to log in it hat status. and my internet worked aswell. should i pention this? 2mil insurance. didnt quite cover my 22mil crow + tech II fittings...
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Great Xerxes
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Posted - 2006.11.13 00:09:00 -
[16]
The downloadable MachoNet folder worked for me as well. If you are having problems applying it, download the most recent version of WinRar (if you're on a Windows OS computer) from www.download.com (it's free), and delete the MachoNet folder from the CCP/Eve/cache/ directory before replacing it. (If you're prudent, be sure to copy the old MachoNet folder to a temporary directory, even though it won't work, in case the replacement fails to work as well.) Let's hope this is a by-product of the FanFest weekend (i.e., the technical support staff are overwhelmed and the number of players may be unusually high?), and not a sign of ongoing problems to come.
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Taipan Gedscho
Taipan Industries
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Posted - 2006.11.13 14:12:00 -
[17]
Edited by: Taipan Gedscho on 13/11/2006 14:12:38 here's what worked for me. the other thread about the issue, post 18 i had this troubles about 8 months ago, my bet is, they introduced an old bug with a hotfix, but i surely dont know.
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SgtStorm
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Posted - 2006.11.13 18:44:00 -
[18]
Edited by: SgtStorm on 13/11/2006 19:02:10 You'll have to grab a new working MachoNet folder after each server reboot. Our corp webmaster has been nice enough to offer a link that will have a fresh working MachoNet folder each day. Make sure you give him enough time to log in and get one uploaded after the server comes up each day.
Courtesy of Colonel Jinx and TARDZ:
Working MachoNet Folder
Hope it helps. You may still experience frequent random disconnects until CCP gets this sorted, but it will get you in and allow you to change skills, reset factories, corp mgmt, etc.
You can go here to butter CJ's muffin so he doesn't get tired of doing this every day:
Stroke CJ's Ego
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Escaped Convict
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Posted - 2006.11.13 21:07:00 -
[19]
just downloaded that file and it worked like a charm :D logged straight in and im playing right now :)
hope CCP fixes this soon!
thanks to all involved in linking hosting and uploading file :)
http://www.badongo.com/pic.php?file=new+banner__2005-12-31_Unfortunate+Banner.jpg |
Fauza
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Posted - 2006.11.14 00:49:00 -
[20]
i'm having this problem and i just wanted to say thanks a ton for uploading the working machonet folders
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SgtStorm
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Posted - 2006.11.14 01:15:00 -
[21]
Just remember, this is only a workaround. petition and keep it open until the problem is solved or CCP won't know what still needs fixing.
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Jozif
Gallente Wings of Turul Ascendant Frontier
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Posted - 2006.11.14 06:50:00 -
[22]
Hi.
Tha problem more detailed like before.
I download the actually machonert folder copying to the proper place, but, my with main character still unable to logging in, just with the alt. So with machonet folder the client accepted the user and pass, goin to character selection, but only able logging with my alt. That is why for some peoples working and and for some peoples not.
Everyboda write petition, and do not let close it before CCP dont fiy this issue again..
Thnx for sgt providing the machonert folder. Keep it up mates!
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Colonel Jinx
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Posted - 2006.11.14 09:24:00 -
[23]
I am the hoster of the aforementioned mentioned links for the MachoNet files.
For ALL information related to downlaoding these files, see visit tardz website here: Tardz MachoNet thread by CJ or the link to the thread that is inside that thread. I won't be checking this thread because well i'm just too lazy.
I'll be continuing to host these files on a day to day basis for a while, but i hope for those that have this problem, the situation is fixed soon.
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Bazan Kor
STK Scientific Ascendant Frontier
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Posted - 2006.11.14 12:34:00 -
[24]
thank you :) downloading now....just gotta hope it works!
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Ranalome
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Posted - 2006.11.14 15:14:00 -
[25]
Awesome Colonel Jinx! You definatly made my day!
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Oshaga Nanir
Amarr Oberon Incorporated Prime Orbital Systems
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Posted - 2006.11.14 17:38:00 -
[26]
Back to the same problem again...can't remember how I solved it last time but believe I was able to login again before a few others last time...perhaps just luck can't remember...
The MachoNet folder didn't solve it for me so all I have is the petition now, lucky me I've a few days left on skill training ;)
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Colonel Jinx
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Posted - 2006.11.14 17:44:00 -
[27]
could be because the server was restarted after a crash. i'll upload 2 for today incase.
http://tardz.sylvanas.com/index.php?showtopic=46&view=getlastpost
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Konrad Wachsmann
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Posted - 2006.11.14 18:26:00 -
[28]
Edited by: Konrad Wachsmann on 14/11/2006 18:26:22
Thanks for doing this,
Your link didn't work, where could I get the update?
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Colonel Jinx
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Posted - 2006.11.14 18:30:00 -
[29]
Edited by: Colonel Jinx on 14/11/2006 18:30:09 gah, linky didn't work.
i'll just type it in full
http://tardz.sylvanas.com/index.php?showtopic=46&st=0entry114
Basically, it's the same link as all the others above, which all point to the same thing.
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Konrad Wachsmann
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Posted - 2006.11.14 19:03:00 -
[30]
Well while waiting the patch finally wanted to download and not corrupt itself, lets see if logging on will work...
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Konrad Wachsmann
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Posted - 2006.11.14 20:07:00 -
[31]
Well it worked for a short time, Jinx, thanks...now it just wants to crash me everytime I join
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Shady Fark
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Posted - 2006.11.15 00:58:00 -
[32]
CJ! Good work and thanks - fixed it for me.
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Shady Fark
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Posted - 2006.11.15 13:30:00 -
[33]
SPOKE TOO SOON! After the standard server reboot window tonight, Im back to square 1... Might need another MachoNet file... =(
Im runnign the ping plotter for CCP per their request in the petition - packet loss through Level 3 and CCP infrustructure is way too high....
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Colonel Jinx
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Posted - 2006.11.15 13:38:00 -
[34]
Shady.. that's the whole point. please actually read this thread, or the one i MADE that details this. This is a day-to-day basis only fix.
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Sexrex Taerg
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Posted - 2006.11.15 14:50:00 -
[35]
Thanks for keeping this up, Jinx. At least you're MachoNet folder replacements are keeping EVE vaguely playable. Let's hope CCP can get around to resolving this soon and answering our petitions!
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Colonel Jinx
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Posted - 2006.11.15 15:42:00 -
[36]
Yeah i've been doing it for like a week now.
I'm kinda surprised that there's been no official eve response into this thread, like from an forum mod or whatever. I'm not complaining, i'm doing this just out of the kindness of my heart. Although out of the .. 200 people so far who i've tracked downloading my file, only like a handful have even said THANKS /me frowns.
I just hope eve has actually realised that all the pertitions from people are actually one 'specific' problem and not individual or random.
Oh well, just my luck to get stuck into doing a thankless job like this. /me inserts other emo stuff.
Further; those of you who actually get your problem fixed (and i mean properly), make sure you leave a note in here so we can be updated on how/why/when etc. etc.
Cheers, and as always, you know what thread to look for for downloads. -CJ
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Sombike
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Posted - 2006.11.15 16:55:00 -
[37]
Couldnt get in Before... Downloaded CJ's folder and im back in :) 1 for CJ, 0 for CCP
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Stuiver
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Posted - 2006.11.16 03:10:00 -
[38]
Colonel Jinx,
I've been downloading your file for the last week or so. I had hoped this would be quickly solved, but that's no excuse for my failure.
I thank you. There'd be no EVE for me without you. I hope you get put on CCP's payroll soon.
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Great Xerxes
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Posted - 2006.11.16 04:40:00 -
[39]
Originally by: Colonel Jinx I'm kinda surprised that there's been no official eve response into this thread, like from an forum mod or whatever. I'm not complaining, i'm doing this just out of the kindness of my heart. Although out of the .. 200 people so far who i've tracked downloading my file, only like a handful have even said THANKS /me frowns.
I just hope eve has actually realised that all the pertitions from people are actually one 'specific' problem and not individual or random.
Yep, I've had the exact same thoughts, Jinx...
Not to sound bitter, but does anyone else get the feeling like we're dealing with an absentee landlord lately? I can understand that the higher-ups at CCP are busy with the merger, the rest of the staff are distracted getting Kali together, and the Fanfest just ended, but these are no excuse for letting a leaat 1% of their active users experience these kinds of technical problems. Patch crashes, cache update issues, and random disconnects all point to a common problem, imho. Not to suggest that I can begin to imagine the amount of hard work these guys put into designing and maintaining this game. It's not easy creating a complex, contiguous MMORPG like EVE, and the hardware issues are probably a constant uphill struggle. Still, what's the point if your players can't play??
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Mather Maelstrom
Gallente Azure Horizon Coalition Of Empires
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Posted - 2006.11.16 06:55:00 -
[40]
Ouch the Machonet problem again, I feel for you guys. Here's the first 23 old topic on the problem. Here's the 2nd old topic. Downloading a working matchonet folder is a temporary fix (you have to do this ecah day)and thanks to the guy uploading them. Kind of funny this is back and at the same time people are suffering from disconnects again. Last time this was a major issue both problems were occuring at the same time too.
//No Pro Gallente RP, no Coreli & Cyrene anymore\\ |
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Oshaga Nanir
Amarr Oberon Incorporated Prime Orbital Systems
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Posted - 2006.11.16 10:36:00 -
[41]
To start of right ...thank you Jinx...I'm now able to login to flip skills.
My petition has got a reply and I replied with the dxdiag info and two pingplotter images. After that, dead silence, this is the same behaviour CPP had last time, they don't even reply with "Hi, we know about this and are working to solve it"...it's just dead silence, that is starting to **** me off.
CCP you must change your customer support routines, theese forums is where everyone looks first, if you just reply with a short notice alot of frustration would go away, that's my two isk.
To make a follow up on this one, is it the same people that is affected this time as last or is it alot of new ones aswell? if we're all the same we must have something in common.
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Colonel Jinx
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Posted - 2006.11.16 10:50:00 -
[42]
Firstly, I think... that if ccp doesn't realise that this is a larger picture, I think it's probably only because they 'may' be seeing it as lots of little individual problems. Hopefully by this stage I think people should give credit to ccp to believe that i'm sure they've realised that it's a larger problem (well you'd hope so after a thread this long)
The other thing I thought i'd note, is i've had about.. if i subtract the figure by how many days there have been, my original figure of 200 turns out to be around 50 or so. of people downloading each day. Now is this 50 the same 50 each day? is it part the same group, and part another? If it's max 50, that means there could also be others out there that simply haven't found this thread. On the whole though, it isn't alot of people, and ccp just probably has their hands full with problems that affect 5000 people instead of 50. So I think we should relax a little and not jump on the RARR KILL CCP bandwagon, I'm not bagging out those of you who are complaining, hell, if i was , i wouldn't be hosting these files for you for FREE. I've just had a programmming/design background so I can understand that sometimes there's just not enough time.
If the latter is correct though, I have a thought that should rectify the situation while they work on a fix; ccp could 'easily' do what i'm doing. Host a machonet folder somewhere on eve-online, while they try and get a solution. It would be VERY simple enough to make the process automated so that it happened instantly without human input. I'm just too naive to realise that it's probably only the forum mods, and nobody from ccp at all who'll be reading this.
Regardless, i have about 120gb of bandwidth accross 3 domains, so i'll be continuing to raise the flag each night. As always, your first point of refference is: My Tardz Thread about MachoNet Download
Cheers, fly safe, and other boring stuff like that. - CJ
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Grez
Minmatar The Raven Warriors
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Posted - 2006.11.16 10:59:00 -
[43]
CCP don't post here much, or read this section of the forums too often IFAIK. ---
Cache Clearer
Still waiting for a Wrangler-edit! |
Murdeki
Gallente Para Linear Invasion Xerox
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Posted - 2006.11.16 12:34:00 -
[44]
Thanks for hosting the MachoNet folder Colonel Jinx. It's appreciated.
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SgtStorm
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Posted - 2006.11.16 17:46:00 -
[45]
Edited by: SgtStorm on 16/11/2006 17:47:50 Update:
Whether it's in response to this problem or not is impossible to tell, but they have been fiddling with something because I'm now able to connect normally if I disable my software firewall... the first few days I couldn't do this. Obviously disabling the firewall isn't a fix but for me atm it's less of a PIA than copying CJ's MachoNet folder on 6 accounts (3 accts, 2 computers). I also don't get the frequent disconnects with the firewall disabled.
This is not due to my firewall settings, like the most of you I never changed them. The problem arose (best guess not being a techie) when CCP did something to change the way packets were handled and it is screwing with some firewalls and routers when they check the packets. Last time it was the Anti MAC spoofing that it conflicted with, after they fixed the problem I went back to my previous FW settings and no problems... until last week. They tweaked something and now the same problem has reared it's ugly head once again.
It may take some time, but this issue causes a lot of connection problems even for people who don't have any problem getting in so they will get it fixed eventually. Last time it took a couple of weeks to get the problem recognized and another couple of weeks for them to fix it. Since the main focus atm is on the HW upgrades and Kali, it's important that we keep petitions open until this issue is resolved. Until then, we'll keep the fresh MachoNet files available (thanks to CJ - please for the love of god go stroke his ego or he'll start doing it himself and it ain't pretty).
Remember:
If this workaround does get you in that you need to do it after each downtime every day.
Temporarily disabling your firewall (and/or any other software that might be checking packets) may help get you in and reduce disconnects. I'd suggest reenabling it when you're not playing Eve.
Keep your petition open, give them any logs/files they ask for and keep the pressure on so the problem stays in their sights.
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Colonel Jinx
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Posted - 2006.11.17 03:46:00 -
[46]
Don't forget, if your problem gets resolved, let us know. I personally have never had this problem, and i doubt i ever will not having a router, but I'd be curious to actually see what's going on.
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Nekkro Taal
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Posted - 2006.11.17 12:50:00 -
[47]
Just had this problem for the first time ever, I run 2 accounts at same time , main logged in fine after dt but 2nd one failed with this error. Read this thread, copied the contents of the Machonet folder from the good accounts installation to the bad instellation, cleared the problem first time.
Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty - Cortes |
Jozif
Gallente Wings of Turul Ascendant Frontier
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Posted - 2006.11.17 14:40:00 -
[48]
Hi.
I try disable my software firewall (ZA) but not help, and off course delete machonet folder. Stil have the problem. I dont want buy new router, only for this.
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Tranka Verrane
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Posted - 2006.11.17 20:37:00 -
[49]
Also having this problem intemittently, currently downloading the folder replacement (thanks), just wanted to throw this in:
This is problem I only get when I try and log in at peak times, which for me is around 6-10pm (gmt). Whether this is because of a problem with the CCP servers or my own ISP i cannot say, but what may be helpful is that I realised after reading this thread that I may be only getting the problem on days when I havent logged in between downtime and peak time. I dont know how practical this may be for some people in other time zones but it might be worth trying to log in at some point, however briefly, between 12-5pm gmt to update your cache if u plan to next log in during those peak times.
Hope this is helpful, still not a permanent fix though.
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Shady Fark
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Posted - 2006.11.18 01:32:00 -
[50]
CJ - THANKS AGAIN ! !
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Mather Maelstrom
Gallente Azure Horizon Coalition Of Empires
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Posted - 2006.11.18 10:48:00 -
[51]
Hahahahahaha just great, had to remove my machonet. Game was becoming very gibberish so I did it (made a copy having this topic in teh back of my mind).
Tried to log in and I have this problem now... k let's see if bringing back my old machonet fixes that, better gibberish gaming then no gaming at all...
It did not work. Let this be a warning to everyone not to delete their working machonet at current times or you will be hit by the CCP customer nerf bat!
//No Pro Gallente RP, no Coreli & Cyrene anymore\\ |
Colonel Jinx
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Posted - 2006.11.18 14:19:00 -
[52]
I'd wager a guess, that this close to a new build release, like Kali. That problems like this that need actual dev/coders to rewrite stuff, would be allocated a very small amount of time. Just an unfortunate happening. I'm sure they are aware of this and are working on it, i have faith in ccp, they've done ok by me for the past 3 years. They're probably just a TINY bit too busy. I know it's not much comfort to you guys right? Everybody wants their problem to have priority, but i think that's the 'issue', a few too many problems, new builds coming out, and not enough manpower. Let's be patient again, i'll keep upping the files and keeping discussions going, and we'll see how we go.
Also; yarrr. Here be monsters (pointless comment)
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Oshaga Nanir
Amarr Oberon Incorporated Prime Orbital Systems
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Posted - 2006.11.18 15:05:00 -
[53]
From GM Retrofire - 11/17/2006 5:11:00 PM
Hi.
Our network administrators and our ISP are looking into the problem, it seems there are a few routing points that are causing this with Sprintlink and in Amsterdam and one in London but exact points have yet not been confirmed. I assure you we are doing everything we can in order to have this fixed as soon as possible.
Best regards, GM Retrofire EVE Online Customer Support
Response on my petition...that response actually satisfy me, hope it does for everyone else out there aswell. Though, remember to keep your petitions open and for every new readers out there that get this problem, file a petition and keep it open until it is solved...
Happy Travelling in 0.0, out
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Jozif
Gallente Exasse
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Posted - 2006.11.18 15:24:00 -
[54]
I got the same answer, so it is just massreply again
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Oshaga Nanir
Amarr Oberon Incorporated Prime Orbital Systems
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Posted - 2006.11.18 16:31:00 -
[55]
Originally by: Jozif I got the same answer, so it is just massreply again
Well does it make any difference? We have all got the same problem so ;), the reply still satisfy me.
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Great Xerxes
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Posted - 2006.11.18 23:10:00 -
[56]
Humpf...I haven't heard from the GM's yet myself, but this seems to make some sense. I'm in the USA, though...I don't know if I'm routed through servers in the UK, especially as Iceland is closer. Then again, repeaters and relays on the internet are known to move data in strange ways, no?
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Oshaga Nanir
Amarr Oberon Incorporated Prime Orbital Systems
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Posted - 2006.11.19 04:29:00 -
[57]
Originally by: Great Xerxes Humpf...I haven't heard from the GM's yet myself, but this seems to make some sense. I'm in the USA, though...I don't know if I'm routed through servers in the UK, especially as Iceland is closer. Then again, repeaters and relays on the internet are known to move data in strange ways, no?
EVE Servers are located in London or close to at least, so all players are being routed thru london someway.
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Shady Fark
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Posted - 2006.11.19 13:54:00 -
[58]
I trust everyone ran the pin plotter and sent the output to CCP? Mine shoed >30% packet loss 3 hops from the Trinity server within Level 3 (ISP). That output gives them ammo to smack the ISP over the head and say FIX YA SH|T !
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Bozwell
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Posted - 2006.11.19 16:52:00 -
[59]
I'm having the same problem as everyone else here. Thanks CJ for a temp fix so I can at least change my skills. I've had my petition open for over a week now and the best responce I've had so far is:
Hi.
Some players have reported that using another players machonet folder files has allowed them to connect, there is a forum post in Known Issues & Workarounds called PROBLEM: process at acquiring bulk data after DT where players are discussing the problem. Some may have a working machonet folder you can use.
Best regards, GM Retrofire EVE Online Customer Support
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.11.19 18:30:00 -
[60]
1) YAYAYYAY I'm famous, Lorf and 2) I really hope they realise it's only a temp day-to-day fix.
weeee, i'm a celeb. /me writes auto-biography and sells for 10bn isk.
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Das Forscher
TARDZ Gods of Night and Day
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Posted - 2006.11.19 18:34:00 -
[61]
Jinxter 4tw _____________________________________________________
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Zuberi
Minmatar Binary Logistics Inc.
|
Posted - 2006.11.19 20:42:00 -
[62]
Thanks Jinx, much appreciated. I get the bug on both machines at home, but not with the machine at the office. When I take the xps2 to the office it has the bug there as well. I've been copying the machnet from the office machine except for weekends when your download has helped alot.
Small isk donation inbound, well, once the download completes.
-Zuberi
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Motta
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Posted - 2006.11.19 21:27:00 -
[63]
ok I haved tried every trick I know , including replacing the rar. file mentioned above nothing works All I get is " The server failed to initiate the compatibility-handshake within a reasonable amount of time" I have two separate accounts and both dont work.
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.11.20 02:53:00 -
[64]
Originally by: Motta ok I haved tried every trick I know , including replacing the rar. file mentioned above nothing works All I get is " The server failed to initiate the compatibility-handshake within a reasonable amount of time" I have two separate accounts and both dont work.
I don't your problem is related to same problem being described in this thread.
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SgtStorm
Minmatar TARDZ Gods of Night and Day
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Posted - 2006.11.20 15:29:00 -
[65]
Edited by: SgtStorm on 20/11/2006 15:37:30 Sorry about the broken linky... typo. Should be working now and we were able to reduce the file size to a trim and sexy 2mb.
I and alot of other people are able to get in w/o using the MachoNet trick now. Make sure you try it before you download the fix if you've just been applying the workaround every day. The first time you log in after the server reboot it may look like it's getting stuck, give it a minute and it should be OK. If it takes more than a couple of minutes it likely isn't fixed for you yet.
Gnothi Seauthon |
Colonel Jinx
TARDZ Gods of Night and Day
|
Posted - 2006.11.20 21:23:00 -
[66]
That's pretty good news, it would be nice to be able to stop this.
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Colonel Jinx
TARDZ Gods of Night and Day
|
Posted - 2006.11.21 06:27:00 -
[67]
If you've previously dl'd my file and now you no longer need to, to help us out, could you post and let us know that your problem has been fixed?
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Mather Maelstrom
Gallente Azure Horizon Coalition Of Empires
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Posted - 2006.11.21 13:11:00 -
[68]
I took your file and I was able again to log inte the game. Copied eve minus machonet logged that one in (took like 5 mintes to get passed ABT) and the machonet one disconnected. Running the copy ever since, no need to update and log in process is at normal speed again. Could be that I just had to wait those 5 minutes or things got fixed around teh same time, but before that I could wait 15 minutes at ABT and nothing would happen. Anyways thanks for the imput o/
//No Pro Gallente RP, no Coreli & Cyrene anymore\\ |
fannietoosh
|
Posted - 2006.11.21 13:18:00 -
[69]
dear cj A big sincere thankyou for the file u download on a daily basis sometimes it works others it doesnt but allows me to go in and sort my skill training out etc, this is the response i eventually recieved and there explanation of the problem we all appear to be having logging in or playing the game."have been receiving reports from players that they are suffering massive connection problems in the way that they can either simply not connect to the server or they are suffering quite a lot of lag when connected. Our network administrators and our ISP are looking into the problem, it seems there are a few routing points that are causing this with Sprintlink and in Amsterdam and one in London but exact points have yet not been confirmed.
We sincerely apologize for the inconvenience this has caused and do hope this can be fixed as soon as possible.
Best regards, GM Retrofire EVE Online Customer Support Dunno how long this will tke to resolve, but again ty for the effort you put in to help the rest of us at least log in ,,,,,,,, etc etc, yours sincerly tooshie
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Shady Fark
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Posted - 2006.11.21 13:23:00 -
[70]
Jinx - sorry to be a pain - not long after the scheduled down there was an unscheduled one... need an update
Sorry to have to ask
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.11.21 14:15:00 -
[71]
Thanks for the updates, keep them coming, i had some reports that some people were getting fixed, and others aren't. Also, as Sgt Storm said, i've narrowed down the file to 2mb or so now. Much easier to Download.
Also, new update for today uploaded.
Cheers - CJ
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Ranalome
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Posted - 2006.11.21 15:50:00 -
[72]
Edited by: Ranalome on 21/11/2006 15:51:16 Yay, it finally works again!
This morning I had to use your Machonet folder, Jinx. Today though, I called my ISP and got them to turn off NAT on my router. Before connecting, I deleted the Machonet folder and it connected after about 15-20 seconds.
So this may either be because NAT was turned off, which would be strange considering, it used to work with NAT.
It could also be because I deleted the folder before connecting. I advise everyone to try this out. It may take a few to download all the files mind you.
Anyways, thanks for all the help Jinx, with uploading your files and all, it was greatly appreciated.
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Ganaar
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Posted - 2006.11.22 02:02:00 -
[73]
Well, I've been in a trial period for the last 3 weeks or so. I tried Eve about a year ago and had to leave - for this EXACT SAME PROBLEM. I thought surely they'd have it fixed by now. I was willing to give CCP the benefit of the doubt that they'd fix it, but, before my credit card is billed, I'd better take off.
The machonet download workaround helped - thanks Jinx. However, I was never able to stay connected for more than a few minutes at a time. Starting yesterday, I have other problems - like no email, no chat, no agents. Petitions are going unanswered. I may as well go play Myst.
Good luck all.
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Ganaar
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Posted - 2006.11.22 02:10:00 -
[74]
Crap, they already charged my card. I guess I'll go get "Sucker" tatooed on my forehead.
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ChickenPox
|
Posted - 2006.11.22 05:22:00 -
[75]
Originally by: Ganaar The machonet download workaround helped - thanks Jinx. However, I was never able to stay connected for more than a few minutes at a time. Starting yesterday, I have other problems - like no email, no chat, no agents. Petitions are going unanswered. I may as well go play Myst.
Same problem here. Along with the acquiring bulk data problem, and constant disconnects...starting yesterday, no email, no chat, no agents, no dynamic map data (Pilots currently docked, Kills, etc). At least I can still train skills.
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Ellhaym VanHouten
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Posted - 2006.11.22 06:51:00 -
[76]
Originally by: ChickenPox Same problem here. Along with the acquiring bulk data problem, and constant disconnects...starting yesterday, no email, no chat, no agents, no dynamic map data (Pilots currently docked, Kills, etc). At least I can still train skills.
Having the same problem here. As if having to basically manually patch my game each day (which I can only do because of some dedicated and totally helpful community members) wasn't enough of an irritant, now I am basically playing a single player game as I have no method to communicate with anyone else in-game (or do missions for that matter). I hope they resolve this soon...this isn't worth paying 15 dollars a month for.
Anyone know of any solutions to the no chat/mail/agent problem?
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.11.22 07:00:00 -
[77]
There's some very varying responses here, but so far it looks like nobody has an official 'you're fixed' response. Also, for 2 days there has been a shorter version of the download, 2mb, and if that coincides with the stuffing up of some people who can't get agents, mail etc. I'll look into it.
I'll be calculating some stats also to see where the trend is going and who is downloading it, how many. I can't keep it up forever though, As always; post in here if you have any information.
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Shady Fark
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Posted - 2006.11.22 07:50:00 -
[78]
CJ - I concur - I think the 2mb machonet file might be the cause of the email/Agents etc issues. Im usualy downloading your file the moment its available and it didnt work after the regular server restart, or after the unsched one. Again - thanks for the effort.
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.11.22 07:55:00 -
[79]
Ok, well, tonight, i'll do the full version, and get some feedback from those of you who had problems.
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hardenzielig
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Posted - 2006.11.22 18:00:00 -
[80]
the gm are adressing my problem had to sent 2 times the pingplotter screen so i have gotten a responce
o jinx thanks four the effort it helped alot |
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Jozif
Gallente Exasse
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Posted - 2006.11.22 18:31:00 -
[81]
Im gone berserk slowly.....
i just got this:
Hi,
Please check the manufactors website for firmware update for the router. Also for additional information please check the following knowledge base article and see if you can find a solution there http://kb.eve-online.com/Pages/KB/Article.aspx?id=119 .
Best regards, GM Xamother EVE Online Customer Support
Yes i runing to my router manufacturer website, to check updates, because in the last 3 years working fine, and the last week failed same time with other 200 peoples around ( checked, but no new firmware) And got useful faq links.. thanks
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kabayn
Minmatar Dirty Deeds Corp. Axiom Empire
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Posted - 2006.11.22 20:05:00 -
[82]
I am having the same problem and even after downloading the machnonet folder it still loads up and stops right after the acquiring bulk data screen
*sigh* whats the use of paying for something you can't play ----------
Kab |
Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.11.22 20:54:00 -
[83]
Just so you guys know, if the client needs to be updated, the process of acquiring bulk data (especially if you've removed your machonet folder) can take minutes and minutes. So be sure to actually let it wait out if you're having trouble. Also, I hope the newer sized version worked a bit better last night.
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ChickenPox
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Posted - 2006.11.23 05:28:00 -
[84]
Originally by: Colonel Jinx Also, I hope the newer sized version worked a bit better last night.
Email, chat, and agents all appear to be operational again...but then again I reinstalled the client last night. Don't know if that fixed it or your "newer sized" machonet.
Anyway, I'd like to thank you for doing so much us to help us out.
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Dimex2
Gallente Solo for UNCLE
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Posted - 2006.11.25 12:55:00 -
[85]
i still have problems acquiring bulk data after DT. i have waited fore 20 min now and i still cant get in
CCP wake UP. why bring new content to the game if the old things still dont work.
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Jozif
Gallente Exasse
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Posted - 2006.11.25 13:46:00 -
[86]
hi, i got this
Hi,
You said everything works fine without the router or using another router, but you still insist it can not be a problem with that router? Our ISP does have some issues as stated in one of the previous replies. When you recorded the pingplotter data, was the router that you're having problems with connected or not? If it wasn't please provide us with the information while you have that router connected. One thing that might be possible that the connection is routed thru a different route when you're using that router.
In the future please do not write in capital letters.
Best regards, GM Xamother EVE Online Customer Support
So, the gm said, my router the wrong.
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ChickenPox
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Posted - 2006.11.25 19:16:00 -
[87]
Edited by: ChickenPox on 25/11/2006 19:16:53 I seriously doubt it's your router. Not unless all of our routers suddenly stopped working at the same time (and miraculously start working again when we have a good machonet folder). But I suppose they have to rule out other possibilities.
I was wondering if anyone else was also have the following problem, as it started at the exact same time as this "Acquiring Bulk Data" problem, and I experienced it last March when many of us were having this same issue. When I visit these forums, occassionally a page is corrupted. It's almost as if some of the HTML is missing. So, sometimes the text of message is displayed in the same table column as the authors name and picture...or sometimes in other weird places. Sometimes I see fragments of HTML. All of this is behavior you'd expect to see with corrupted/missing HTML tags. Anyone else seeing it?
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Jozif
Gallente Exasse
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Posted - 2006.11.25 21:02:00 -
[88]
Originally by: ChickenPox Edited by: ChickenPox on 25/11/2006 19:16:53 I seriously doubt it's your router. Not unless all of our routers suddenly stopped working at the same time (and miraculously start working again when we have a good machonet folder). But I suppose they have to rule out other possibilities.
I was wondering if anyone else was also have the following problem, as it started at the exact same time as this "Acquiring Bulk Data" problem, and I experienced it last March when many of us were having this same issue. When I visit these forums, occassionally a page is corrupted. It's almost as if some of the HTML is missing. So, sometimes the text of message is displayed in the same table column as the authors name and picture...or sometimes in other weird places. Sometimes I see fragments of HTML. All of this is behavior you'd expect to see with corrupted/missing HTML tags. Anyone else seeing it?
this page (eve-online) also corrupted to me. All symptome what u write, i experienced. And not this is the first time when many people got this loggin in issue. In this year around marc. i got same issue, like now. But i got router for 2 month from my friend and using it. 3months later i try again my old router (this) and working properly. And now again got this issue. So the problem is NOT with my router.
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Glockster PECK
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Posted - 2006.11.26 12:27:00 -
[89]
I'm too having problems with the login and acquiring bulk data. I have to download CJ's MachoNet fix everyday to be able to play the game. I'm currently a 14 day trial user and considering to buy the game and time to play, but not with these problems around. Also getting disconnected from the server constantly starts to bug me off. |
Zeonfrost
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Posted - 2006.11.26 12:40:00 -
[90]
process at acquiring bulk data after DT
I am having problems logging into eve, i keep getting stuck during the loggin in process at acquiring bulk data.
never happened before Rolling Eyes
same here i played the game for 16-17 days before the problem accured
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StrimlarN
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Posted - 2006.11.26 12:50:00 -
[91]
Originally by: Glockster PECK I'm too having problems with the login and acquiring bulk data. I have to download CJ's MachoNet fix everyday to be able to play the game. I'm currently a 14 day trial user and considering to buy the game and time to play, but not with these problems around. Also getting disconnected from the server constantly starts to bug me off.
I have exactly the same problem, having to download CJ's MachoNet fix every day and getting disconnected from the server all the time makes me really consider if I should buy this game or not after my trial ends.
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Sexrex Taerg
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Posted - 2006.11.26 15:01:00 -
[92]
I've been playing for eight months and an reticent to close my account because of this. Then again, EVE is only a game--a service--and if I'm not receiving much for my money, then there is little sense in spending it. However, I rather enjoy EVE and find it one of the few games I've encountered that doesn't bore me within weeks, constantly presents escalating challenges, and has a generally nice, mature user base. So, for a person who just started playing and who is experiencing the connection issues, I can understand why you might not want to pay and keep playing.
I, too, continue to download my MachoNet contents from Jinx, and I am extremely grateful to him for continuing to provide this service. (Were I able to play more, I would be able to send him ISK in appreciation for his troubles.) I realize all the people at CCP are inundated with Kali's release, but I can only hope that someone has a chance to look at this soon after the extended downtime.
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.11.26 15:33:00 -
[93]
Edited by: Colonel Jinx on 26/11/2006 15:34:17 This should be good, i'm going on holiday in 3 weeks (for a month). And won't be at my pc (obviously).
So... that's sure to be an interesting time isn't it.
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Notnearly OnEnough
Minmatar JumpDrive Inc Electus Matari
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Posted - 2006.11.26 17:30:00 -
[94]
Originally by: SgtStorm Edited by: SgtStorm on 13/11/2006 19:10:18 Edited by: SgtStorm on 13/11/2006 19:02:10 You'll have to grab a new working MachoNet folder after each server reboot. Our corp webmaster has been nice enough to offer a link that will have a fresh working MachoNet folder each day. Make sure you give him enough time to log in and get one uploaded after the server comes up each day.
Courtesy of Colonel Jinx and TARDZ:
Working MachoNet Folder
Hope it helps. You may still experience frequent random disconnects until CCP gets this sorted, but it will get you in and allow you to change skills, reset factories, corp mgmt, etc.
You can go here to butter CJ's muffin so he doesn't get tired of doing this every day:
Stroke CJ's Ego
This works fine. Thanks CJ of TARDZ
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Noctudeit
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Posted - 2006.11.26 19:58:00 -
[95]
I am having the same problem, CJ's machonet folder allows me to log in, but I am disconnected about every 5-10 minutes making the game almost unplayable. Not sure if the problems are related, but I've started a petition to try to get it figured out.
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Darth Sidewinder
Amarr The Lookers
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Posted - 2006.11.26 20:09:00 -
[96]
Edited by: Darth Sidewinder on 26/11/2006 20:09:28 i only returned to eve 3 days ago 1st day was fine 2nd day i had to wait 5 mins to get bulk data 3rd day refuses to do anything, ive tryed all of tha above useing 2 different computers and 3 different accounts nothing works. i was realy looking forward to playing eve again payed for 3 accounts and now i cant play, i just hope they give me some fix in my petition. eve great value for money ú10 for 1 day of playing
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Ganaar
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Posted - 2006.11.26 20:11:00 -
[97]
Edited by: Ganaar on 26/11/2006 20:12:09 Yeah, this will probably be my first and only month paying for Eve. That's too bad. I like the game. But it's not that fun to be continually relogging into the game or to have to download a Machonet folder once a day.
I've been running pingplots and, although there's some packetloss on my ISPs network, it doesn't correspond with disconnects. I don't think the true problem is on my end.
Whatever, the unsubscription timer is counting down...
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Shodow Death
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Posted - 2006.11.26 20:32:00 -
[98]
i also have this problem nothing seams to work for me, i cant get into game now 2000 ppl logged into game while i was trying tonight and im still not ingame afte rtrying for about an hour. next step deactivate account and stop paying.
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Dearnen
Gallente The Graduates Interstellar Starbase Syndicate
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Posted - 2006.11.26 23:22:00 -
[99]
I haven't been playing Eve very much lately, but it's still a pain to have this problem when I try to log in and change a skill. Thanks for making your MachoNet files available for us, Colonel Jinx. I've used it several times now without a problem. Hopefully the issue will be fixed in a couple of days when Revelations goes online.
-Dearnen
Liberty Forever! |
Great Xerxes
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Posted - 2006.11.27 05:33:00 -
[100]
Originally by: Colonel Jinx Edited by: Colonel Jinx on 26/11/2006 15:34:17 This should be good, i'm going on holiday in 3 weeks (for a month). And won't be at my pc (obviously).
So... that's sure to be an interesting time isn't it.
Well, we'll have to find other ways to get the Machonet folder contents... You've been doing us a major favor, Jinx, and we appreciate it. You, of course, have been under no obligation to provide the folder daily, and are a very good person for doing so.
On a different note, I finally heard back from the GMs. However, my reponse was much the same (if not identical) as those for everyone else on this forum:
Quote: Hi.
We have been receiving reports from players that they are suffering massive connection problems in the way that they can either simply not connect to the server or they are suffering quite a lot of lag when connected. What exactly is causing this is yet unfortunately unknown but our network administrators are looking into this with our ISP, we do hope that they are able to find the cause and have it fixed as soon as possible.
We sincerely apologize for the inconvenience this has caused.
Best regards, GM Xamother EVE Online Customer Support
I'm hoping that the support team will have time and make efforts to look thoroughly into this problem during the long downtime for the Kali upgrade. I also hope that it is easily resolved. If anyone else gets more specific info, please post it here.
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Ganaar
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Posted - 2006.11.27 16:24:00 -
[101]
I got an email from a GM telling me that they'd added a connection to another ISP. It fixed my disconnect problem. I only had one disconnect last night. I hope others had the same experience.
The acquiring bulk data problem still exists. I hope it gets fixed during the upgrade tonight.
Thanks again, Jinx. There'd be no Eve without you.
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Bazan Kor
STK Scientific Ascendant Frontier
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Posted - 2006.11.29 12:53:00 -
[102]
the problem seems unsovled post revelations which in a way is unsurprising give its a network issue. However am bumping this thread because it is clearly still a problem!
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Ashbourne
|
Posted - 2006.11.29 13:05:00 -
[103]
There any other sources for a replacement Machonet folder? that Tard one hasn't been updated since
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.11.29 13:16:00 -
[104]
Edited by: Colonel Jinx on 29/11/2006 13:19:35 An hour late and you post that? Feel free to go host it yourself Ash....
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Ashbourne
|
Posted - 2006.11.29 13:49:00 -
[105]
Sorry mate, didn't realise it wasn't meant to be out yet
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LWMaverick
Quam Singulari Lotka Volterra
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Posted - 2006.11.29 14:03:00 -
[106]
it works! IT WORKS \0/
Much <3
Oh... and ccp, fix it mkay?
<3 |
Jozif
Gallente Exasse
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Posted - 2006.11.29 14:20:00 -
[107]
Originally by: LWMaverick it works! IT WORKS \0/
Much <3
Oh... and ccp, fix it mkay?
Slow mate.
Login sucess, because changed the loggin in sequence. It is ok, if u are ingame 2-3h continously, without random ctd, or connection server lost
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Plague Black
4S Corporation
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Posted - 2006.11.29 14:58:00 -
[108]
Respect for solving my problem. Thanks.
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ChickenPox
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Posted - 2006.11.30 03:38:00 -
[109]
Edited by: ChickenPox on 30/11/2006 03:39:02 Well, post revelation I'm still having trouble except it's slightly different. Instead of hanging on acquiring bulk data, it just pops up a messagebox after the acquiring bulk data progress bar is full that says lost connection with server(that's not an exact quote, just the gist). The machonet folder still fixes the problem though.
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Shady Fark
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Posted - 2006.11.30 06:21:00 -
[110]
Even with CJ's fantastic community spirit, we shouldnt be depandant on CJ & Tardz to be the only supply of the Machonet file (especially considering his impending 3 week holiday ;). I might be able to host a file but I suffer from the issue so it needs to come from someone elses machine. When compressed its 5mb.
Wouldnt it be nice if CCP hosted the workaround fur us until its fixed. Now thats what I would call vendor good will and a proactive step to retraining customer base.
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Shady Fark
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Posted - 2006.11.30 06:26:00 -
[111]
Sorry if this is a known repsonse. Its a good reply so maybe (fingers crossed) a fix is available soon.
Sent - 11/26/2006 9:53:00 PM Hi,
We are aware of the ongoing problem and the network team and the ISP is working on the problem. We have other solution coming in aswell to solve the issues.
Thank you for your patience in this matter and please accept our apologies for the inconvenience.
Best regards, GM Xamother EVE Online Customer Support
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.11.30 07:12:00 -
[112]
Nah that's the first i've seen of it. That sounds like rather good news actually, becuase 2 weeks until 2 day fellas.
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fannietoosh
Gallente University of Caille
|
Posted - 2006.11.30 13:05:00 -
[113]
Hi Well I'd love to say it worked , as the new build did for 24 hours..... but alas I seem to find I cannot now connect again at all!! Nor can i access the web page or even log into my account .... This is like a game of cat and mouse and extremely frustrating.I wonder what the problem could be now ? Anyone got any ideas? , or is anyone else got the same problem and I'm glad to know that most of you would appear to have your problem solved
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Ellhaym VanHouten
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Posted - 2006.11.30 16:17:00 -
[114]
I thought it was fixed...I could log in normally for 2 days after expansion, but looks like I am back on the broken cache bandwagon again.
I also have the problem where it doesn't stick on the downloading bulk data anymore, it now just disconnects me when I get there. I hope they fix this soon...
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Zuberi
Minmatar Brutor tribe
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Posted - 2006.11.30 16:51:00 -
[115]
same here, first day of revelations I logged in and actaully played for quite awhile before being disconnected. Second day I logged in and got disconnected constantly, with several faulty attempts to log back in...today I can't log in at all, I am receiving the 'Connection to server lost' message at the same point where the bulk data bar used to hang before.
I have been able to log in from work to change skills, but it is getting to the point where after a year of playing I am serioulsy considering cancelling my accounts. At the very least there should be some sort of compensation for those of us experiencing this bug (and a special bonus for Jinx, who honestly, they should at the very elast give one of the new ships to as a reward for his service beyond the call of duty).
This is the second time this bug has come up, making the service I pay for entirely worthless. The last time it was fixed on ccp's end just as I was hunting for a new game to play. The timer is fast approaching for me to look elsewhere again.
-Zuberi
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GhostSlayer
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Posted - 2006.11.30 18:41:00 -
[116]
hears a question ive not heard answered WHY is the MachoNet bugged on some machines and not others EG root cause ?whats differant on jinx machine etc ?
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Pa'ax
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Posted - 2006.11.30 19:50:00 -
[117]
Originally by: Ellhaym VanHouten I thought it was fixed...I could log in normally for 2 days after expansion, but looks like I am back on the broken cache bandwagon again.
I also have the problem where it doesn't stick on the downloading bulk data anymore, it now just disconnects me when I get there. I hope they fix this soon...
I also had no trouble before the expansion and for a day or so after. Now I have every trouble: acquiting bulk data, stops at loading character, CTD at jump gates. *sigh*
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Ganaar
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Posted - 2006.12.01 02:59:00 -
[118]
Originally by: Pa'ax
Originally by: Ellhaym VanHouten
I also have the problem where it doesn't stick on the downloading bulk data anymore, it now just disconnects me when I get there. I hope they fix this soon...
Yep, I got it too. I guess we were just being teased. The ****ed client doesn't even make an effort to start now.
I thought games were things to do for fun. This isn't that much fun.
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Great Xerxes
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Posted - 2006.12.01 05:36:00 -
[119]
Well, I'm glad to know that this isn't just me. Same problem, new variation: also could log in for the first two days, with some increase in lost connections on the 29th. Now...acquiring bulk data completes, and the connection is "lost." More like dropped. I cannot understand why this seemed to be resolved for the first two days and suddenly reverts. I'm starting to doubt that this is a routing issue. I think someone is goofing up the system during the tweaks made during downtime...
And I too am left to wonder what's different about my computer, ISP, etc., that is not the case for others, like Jinx. Surely there's a common thread among all of us. Perhaps we are all routed to the same, flawed server or server node?? These problems did seem to arrive after their hardware upgrade spurt. Maybe CCP acquired some bad hardware?
And Jinx, again, many thanks for keeping the torch lit for those of us experiencing this bizarre headache. You're a hero.
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Palator
Gallente
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Posted - 2006.12.01 06:58:00 -
[120]
Thanks so much to Tardz for supplying a working machonet directory. At least I have been able to get in and petition it and set up some long time skill training. None of the suggestions the gm gave me helped at all. So I have decided to cancel my subscription for the time being, and keep an eye on the forums about it.
No sense in paying for a game when I can't play. Going to fire back up when they get it fixed. Best of luck to the rest of you!
Eve Online noob |
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GhostSlayer
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Posted - 2006.12.01 14:10:00 -
[121]
well its working now for me logged on at 21:00 hrs had jinx MachoNet file in the cache took ages must have tryed 20+ times to get in then i just entered game . logged on today @ 13:56 (afterdown time)GMT didnt use the jinx patch and still go in.im not saying i didnt try lots of things to get back on in the first place but it seems strange looking back over the last 2 days of trying everything to just to get back so easy. the jurys out for me it could be a conflict (windows media player 11,EA downloader,and ati control centre)where the only real things i turned of (updates)etc.Or was it a faulty router ??? wished i could help you more anyways i may be back here tomorrow when it stops working .
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Darth Sidewinder
Amarr The Lookers
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Posted - 2006.12.01 16:54:00 -
[122]
i dont use any router at all its been 7 days since i played eve as i cant log in, my petitions go unanswered and are still open ive tryed alot on this post and nothing works. ive already canceled my accounts like somone posted above but that doesnt help me much as i have only played 1 day out of my 1 month subscription on 3 accounts due to this problem. ive given up on eve as the support is abit usless if it wasnt for ppl helping here supplying files alot of ppl wouldnt be able to play.
hope you all get a fix soon
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Palator
Gallente
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Posted - 2006.12.01 17:49:00 -
[123]
Well, I must say that the gms have tried to be very helpful, and have gotten back to me several times on my petition. So, unlike many here, I have no complaints about customer service....just wish they knew what the fix was.....lol. I have about 15 days left on my account, so will try several times before it actually cancels. Worse comes to worse, I'll just train a long time skill just before the cancel date and take a break from the game.
It's not like it's going to kill me. Lots of other stuff to do out there.
Eve Online noob |
GhostSlayer
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Posted - 2006.12.01 18:21:00 -
[124]
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.12.01 18:33:00 -
[125]
The fact that some people are experiencing this problem without a router confuses me. Because i'm fairly sure, from my background in similiar problems that this is packet related. Blocked, incomplete, perhaps even destionation never being recieved. And I know for a FACT that some people have stopped receiving the problem once they disabled router / pc firewalls. So that's a local issue, but some aren't. Confusing.
As always guys, my linky to my download page is.... Here
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Codomannus
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Posted - 2006.12.01 19:05:00 -
[126]
Try lowering MTU on the device connecting to internet. I solved my problem at 1412.
Why? It's a long story... i'll make it simple as much as i can
the internet is a bunch of routers, forwarding packets from one to another... some routers have problems rewriting packets of a certain size, and there is one having problem rewriting between you and EVE server.
If someone is successfull in connecting to EVE with this techniq, let the others know!
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Anton Zuber
Minmatar Quantum Industries
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Posted - 2006.12.01 19:28:00 -
[127]
Alright, this is downright ridiculous, I haven't been able to log in for over two weeks now. I reset my password to something less complicated and am letting a buddy of mine do my skill training until this nightmare is resolved.
But this is just downright absurd. TWO WEEKS!?
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.12.01 19:54:00 -
[128]
I think some people seriously need to read the previous pages in this thread.
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Palator
Gallente
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Posted - 2006.12.01 20:49:00 -
[129]
Just wanted to say thanks again, CJ, for the usable machonet download. That is at least allowing me to get in and change skills and keep my petition open until my official cancel date rolls around. Has been a real lifesaver just to be able to get in and reset skills and such.
Eve Online noob |
ChickenPox
|
Posted - 2006.12.02 18:14:00 -
[130]
I was able to login with both of my accounts today WITHOUT a fresh machonet.
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Jozif
Gallente Exasse
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Posted - 2006.12.03 12:02:00 -
[131]
Edited by: Jozif on 03/12/2006 12:06:00 yep, yesterday able to logging in without fresh machonet folder, but today no. And the new trend is not ermain the progressbar in aquiring bulk data, now got connection lost from server. I try all day loggin with existing machonet folder, some day sucess, some day not. I have a bit luck, because im able unplugg my router make shortcut direct connection between adsl modem and pc, and if need downloading new machonet folder for myself. But the fun is CCP **** for our head, no GM response here, they only said, iam the stupid, my router sure wrong. I lived it 6 months ago once, but i have luck i got router from my friend for a short time. Now looks like the only solution, if i going to shop and buyin other type of router. But who guaranted to me, the new router working with eve? And repeat the router is working perfectly, able open pages, downloading from anywhere, playing other multiplayer games, only the EVE not running, and the eve-online website showing up broken. (sometimes missing html tags, etc.) So thank you CCP the No1 support.
And c. Jinx can u said how many ppl downloading the machonet folder day-by day? Just curious, how many ppl suck with it approximately.
thnx
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Sexrex Taerg
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Posted - 2006.12.03 16:53:00 -
[132]
Hi everyone:
I received news back from GM Retrofire. I hope this is applicable to everyone:
Quote: Hi.
It seems the following temporary fix has allowed some players to log into the game in a more speedy manner and are able to open People and Places.
1) Rename your ../Eve/Cache/Browser/img folder to anything, i.e. img2 2) Run Eve 3) Delete the newly created img folder 4) Log into the game. 5) This should allow you to play without problems, Remember to follow the instructions above for each time you log in until this will be fixed by the developers. It should be a part of a patch that'll be released soon.
It will take a long time for players with this many bookmarks to log in and open their People and places, our only suggestion in this case is patience and that when People and places have loaded they delete all uneccessary bookmarks. Doing so will shorten their log in time later on.
Try renaming the cache folder of the EVE directory aswell. This should solve this problem. Please note that this will cause your settings and bookmark folders unavailable. However you can retrieve them from the renamed cache folder. Also delete the Capture folder. (you can either move it out of the CCP directory or delete it)
Best regards, GM Retrofire EVE Online Customer Support
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Jozif
Gallente Exasse
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Posted - 2006.12.03 19:19:00 -
[133]
Originally by: Sexrex Taerg Hi everyone:
I received news back from GM Retrofire. I hope this is applicable to everyone:
Quote: Hi.
It seems the following temporary fix has allowed some players to log into the game in a more speedy manner and are able to open People and Places.
1) Rename your ../Eve/Cache/Browser/img folder to anything, i.e. img2 2) Run Eve 3) Delete the newly created img folder 4) Log into the game. 5) This should allow you to play without problems, Remember to follow the instructions above for each time you log in until this will be fixed by the developers. It should be a part of a patch that'll be released soon.
It will take a long time for players with this many bookmarks to log in and open their People and places, our only suggestion in this case is patience and that when People and places have loaded they delete all uneccessary bookmarks. Doing so will shorten their log in time later on.
Try renaming the cache folder of the EVE directory aswell. This should solve this problem. Please note that this will cause your settings and bookmark folders unavailable. However you can retrieve them from the renamed cache folder. Also delete the Capture folder. (you can either move it out of the CCP directory or delete it)
Best regards, GM Retrofire EVE Online Customer Support
other thread maybe
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Sharkbait
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Posted - 2006.12.03 19:49:00 -
[134]
ok to all those sharing an machonet folder, you are risking your accounts security and we will not be responcable if anything happends to your account.
during the "getting bulk data" thing, you are downloading the static data, it might be that you are losing data packets which i guess could make the process hang. i am looking into this issue atm
Spank You later |
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Angelica Amarria
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Posted - 2006.12.03 19:55:00 -
[135]
Thank you for your time on this issue much appreciated.
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Jozif
Gallente Exasse
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Posted - 2006.12.03 20:12:00 -
[136]
Originally by: Sharkbait ok to all those sharing an machonet folder, you are risking your accounts security and we will not be responcable if anything happends to your account.
during the "getting bulk data" thing, you are downloading the static data, it might be that you are losing data packets which i guess could make the process hang. i am looking into this issue atm
Cooooool. thank you Sharkbait
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Zuberi
Minmatar Brutor tribe
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Posted - 2006.12.03 20:13:00 -
[137]
Good to hear from someone on the dev team. Take note that players with this issue also get disconnected constantly and that it is the second time it has occured in the year I have been playing. The first time it was cleared without any action on my part and the game has worked perfectly for months between problems with the same hardware/software/drivers as before.
-Zuberi
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Angelica Amarria
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Posted - 2006.12.03 20:26:00 -
[138]
Edited by: Angelica Amarria on 03/12/2006 20:27:38 Edited by: Angelica Amarria on 03/12/2006 20:27:10 Incase this helps here is a copy of the ping results using the command;
Run.....cmd....
then type; ping 87.237.38.200>>c:\ping.txt which writes the results to a text file in the location c:\ping.txt and copied the results here. .....................................................
Pinging 87.237.38.200 with 32 bytes of data:
Reply from 87.237.38.200: bytes=32 time=51ms TTL=247
Reply from 87.237.38.200: bytes=32 time=50ms TTL=247
Reply from 87.237.38.200: bytes=32 time=52ms TTL=247
Reply from 87.237.38.200: bytes=32 time=58ms TTL=247
Ping statistics for 87.237.38.200:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 58ms, Average = 52ms
.......................................................
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Angelica Amarria
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Posted - 2006.12.04 01:24:00 -
[139]
Pinging 87.237.38.200 with 32 bytes of data:
Reply from 87.237.38.200: bytes=32 time=63ms TTL=247 Reply from 87.237.38.200: bytes=32 time=62ms TTL=247 Reply from 87.237.38.200: bytes=32 time=72ms TTL=247 Reply from 87.237.38.200: bytes=32 time=51ms TTL=247
Ping statistics for 87.237.38.200: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds: Minimum = 51ms, Maximum = 72ms, Average = 62ms
Tracing route to 87.237.38.200 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.1 2 46 ms 47 ms 45 ms lo99.lon-z-ips.as9105.net [212.74.111.187] 3 46 ms 45 ms 43 ms ge1-0-7.lon10.as9105.net [80.40.119.166] 4 47 ms 45 ms 46 ms pos2-p0.lon11.as9105.net [212.74.111.230] 5 45 ms 43 ms 42 ms ge-7-1-0.lon11.ip.tiscali.net [213.200.77.49] 6 43 ms 44 ms 45 ms so-1-0-0.lon22.ip.tiscali.net [213.200.81.117] 7 76 ms 227 ms * ge-7-1.core2.London1.Level3.net [213.200.77.130] 8 45 ms 43 ms 45 ms ae-0-53.gar1.London1.Level3.net [4.68.116.75] 9 45 ms 46 ms 45 ms 195.50.91.22 10 44 ms 43 ms 44 ms 87.237.38.199 11 44 ms 43 ms 45 ms 87.237.38.200
Trace complete.
Looks like problem is level3.net?
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Shady Fark
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Posted - 2006.12.04 07:18:00 -
[140]
Originally by: GhostSlayer hears a question ive not heard answered WHY is the MachoNet bugged on some machines and not others EG root cause ?whats differant on jinx machine etc ?
The only connection I have found is the network that the machine is connected to seems to be different. Have you seen 2 systems on the same network act differently? Basically I think the servers need to be a little more flexible with response times or their customer market base will need to shrink up to those <150ms pings... or move the infrastructure to hub & spoke with SLA bound interconnects to ensure quality... just some ideas IÆm sure CCP has already considered but likely havenÆt found a confident way of remotely managing their stuff from England.
All hearsay of course.
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ChickenPox
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Posted - 2006.12.04 08:26:00 -
[141]
Originally by: Sharkbait during the "getting bulk data" thing, you are downloading the static data, it might be that you are losing data packets which i guess could make the process hang. i am looking into this issue atm
Hi Sharkbait. I don't think any of us are hanging in this stage anymore. Since the patch, I think we're all just getting disconnected after the "getting bulk data" progress bar fills up.
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.12.04 09:23:00 -
[142]
Edited by: Colonel Jinx on 04/12/2006 09:28:57
Originally by: Sharkbait ok to all those sharing an machonet folder, you are risking your accounts security and we will not be responcable if anything happends to your account.
If this is supposed to insinuate something then the free hosting of the machonet files i've been doing for a month or whatever, I don't want to get into trouble for helping people, so i think i'll just stop and let the pros deal with it.
Takes a load of work off my chest.
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Bazan Kor
STK Scientific Ascendant Frontier
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Posted - 2006.12.04 12:00:00 -
[143]
Edited by: Bazan Kor on 04/12/2006 12:31:25 Edited by: Bazan Kor on 04/12/2006 12:30:46 Edited by: Bazan Kor on 04/12/2006 12:30:32 Edited by: Bazan Kor on 04/12/2006 12:30:23 Colonel, I for one, appreciate your work so so much. I have no reason to fear that what you are doing is in anyway underhand. This service has been a life saver for me, please dont give up! I cant send you isky donations if i cant log in
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Shady Fark
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Posted - 2006.12.04 12:27:00 -
[144]
CJ has taken the day off today...guess we will be reading forums instead.
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Bazan Kor
STK Scientific Ascendant Frontier
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Posted - 2006.12.04 12:31:00 -
[145]
Also its fine to tell us it'll make our accounts insecure if we use this solution, but if we cant log on any other way what choice do we have?!
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Bocuma
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Posted - 2006.12.04 12:46:00 -
[146]
Gah! Great, I just bought this game yesterday only to find I can't even log in! After a few hours of trying to figure out the problem, I then came to this thread, where the folder helped me to log in, even though IÆd still disconnect every hour or so.
Day 2 and it seems like IÆve done all the playing possible for nowà I didnÆt even realize it would need a daily download until I futilely tried to log in just now.
Thumbs up for Colonel Jinx, for temporarily solving the problem for many people. I can understand why youÆd want to stop, though it still sucks. :p
What I donÆt get, is if it takes just one folder every day to solve this problem. Why donÆt you release an official version of this, like a daily ôpatchö for the less lucky people. ThatÆd be safe, and takes the work of CJÆs chest too.
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fannietoosh
Gallente University of Caille
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Posted - 2006.12.04 13:26:00 -
[147]
Hi peeps again I would just like to respond to Sharks post or thread on the last page there if i may.The issue of security and everthing else that i have read and loads of frustrated players paying there moneys and sticking to the rules and regulations etc and following the correct complaints procedures. You come away with a statement like the aforementioned , with reference to nothing else that has been complained or asked about on the last 5 pages of this thread on this forum, and many others as well that i have noticed.I think that was a disgrace! even the responses from the gm.s have been on mass ! But at least they responded.But all i hear is that its the players pc, or this set up or that.It never appears to be a problem that ccp might be having?? Now the fact is clear to me even though I am no pc whizz kid or expert We all appear to run diff systems down to processors and routers to isp's and the likes.But none of us have a problem with any other game or browswer connection or the game until recently.Therefore all the other temp fix's have not worked ..yet .... the fix from cj does... and it works for us all that have had the same problem logging in or getting stuck on aquiring bulk data>What is so hard to understand about that info?? Question no 2 why as previously mentioned can some eve whiz kid not set up oan the website beside the news or the latest info on eve tv etc ..... a temp machonet file for all of us to use and allow us to PLAY FOR WHAT WE PAY FOR!! wOULD THIS NOT RELIEVE YOUR WORK LOAD A TAD UNTIL THAT ISSUE IS SOLVED ? aS I'M SORRY TO SAY THAT BLAMEING YOUR PLAYER BASE IS NO LONGER ACCEPTABLE !! OOps sorry just jumped of my soap box there... oh and another we problem i have is now the connection to allow me to update my petition doesn't connect... How convenient is that eh......... coincidence or my set up more than likely, yet i can post in here( scratches her chin)Oh and cj i have no router in answer to ur question previous and another big ty for the folder...... glad someone is trying to help us get to update our stuff even though ccp gets the subcription.....
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Jozif
Gallente Exasse
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Posted - 2006.12.04 13:41:00 -
[148]
Edited by: Jozif on 04/12/2006 13:42:15 Edited by: Jozif on 04/12/2006 13:41:57 Hi.
C jinx, u do just like me 6 monts ago, providing fresh machonet folder for the masses. So, can u make a trial account, starting it from separate EVE folder and if created machonet folder u able to provide it. And appreciate ur work. Im able to create machonet folder (unplugg my router connect my adsl modem direct to pc, but i have no webspace eetc etc, so ur work is very invaluable!
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David84
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Posted - 2006.12.04 14:33:00 -
[149]
Originally by: Sharkbait
during the "getting bulk data" thing, you are downloading the static data, it might be that you are losing data packets which i guess could make the process hang. i am looking into this issue atm
After 1 month waiting, the result packet loss??? With a basic net-analyser anybody can find this out in a minute!! TCP Retransmissions and TCP Checksum errors all the time when the client connecting to the server, and tring to acquire bulk data. So please, do something about this.
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Toolkas Yasina
Caldari untaught Ka-Tet
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Posted - 2006.12.04 17:35:00 -
[150]
I¦m getting sick and tired of this game...
If the dev team doesn¦t want players to help each other getting a hold of a folder which isn¦t doing what its supposed to, they better start sharing the machonet folder with us..... we have to get it some way or the other to play this game.
And the idea with the img folder..... it doesn¦t work for me
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Noctudeit
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Posted - 2006.12.05 00:30:00 -
[151]
I'm curious... for those out there that were using the borrowed Machonet folder, did you experience frequent disconnects after you managed to log in? The reason I ask of course is that I was experiencing that problem (can't even log in now that there's no machonet folder help), it was so bad at times that I would disconnect 5 times in 20 minutes! (not kidding). And it seemed to happen most when undocking and jumping, but sometimes it was just random. On a side note, I get all kinds of odd errors even while browsing the eve online website... strange.
I guess I just want to know if there is any point in sitting around and waiting for a fix for this machonet thing just to discover that I still can't play even if I can log in...
I haven't played this game long, and from what I've seen I could really get into it, but it just isn't worth the aggrivation I've experienced thus far.
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Fauza
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Posted - 2006.12.05 00:57:00 -
[152]
Oh man, that's bad news, somehow i knew i should've set battlecruiser 5 going last night but i didn't :[
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Ganaar
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Posted - 2006.12.05 02:33:00 -
[153]
Originally by: Toolkas Yasina I¦m getting sick and tired of this game...
If the dev team doesn¦t want players to help each other getting a hold of a folder which isn¦t doing what its supposed to, they better start sharing the machonet folder with us..... we have to get it some way or the other to play this game.
Please, that would just be too easy. Besides, they'd have to explain to curious reviewers and potential customers why such a thing is necessary in the download area.
Ten days and counting to account cancellation...
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Anton Zuber
Minmatar Quantum Industries
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Posted - 2006.12.05 03:50:00 -
[154]
I've been down since the 27121 patch now. Still not getting anything useful from my petition. The ONLY thing that has worked at all for getting me logged in is the machonet folder, and often even that won't work. In those rare moments when I can log in, things don't seem to work reliably and I get disconnected frequently.
I am not amused.
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Dimex2
Gallente Solo for UNCLE
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Posted - 2006.12.05 04:58:00 -
[155]
I have used the shared marconet folder. and i have had a lot of problems with disconnection.
My time card runs out today and i wont buy a new one before i can see on the forums that this problem is solved.
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fannietoosh
Gallente University of Caille
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Posted - 2006.12.05 17:36:00 -
[156]
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Toolkas Yasina
Caldari untaught Ka-Tet
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Posted - 2006.12.05 19:59:00 -
[157]
When will somehting be done to this???
I filed my first petition on this matter on november 13. and i could log onto eve for just long enough to change my skills using the machonet folder, which was VERY kindly shared by TARDZ.
At the moment i can look at a nice loading bar saying "aqcuiring bulk data".
These are the things i have tried to make it work so far...
updated directx updated graphic drivers updated sound drivers run pingplotter (NO packetloss whatsoever) traced eve¦s IP in the command program (no packetloss 11 ms response) renamed the img folder renamed the cache folder deleted the capture folder reinstalled eve 3 times installed eve in a new folder on a new harddrive
And i dont have a router or a firewall. i¦ve talked to my ISP and they don¦t have a firewall or a router blocking the bulk data sent by EVE
This has taken me a total of 7 hours combined so far... and i havent been able to PLAY for a month, sure i have been able to log on, change skills and buy a ship but THAT¦S IT!!!!
How long would take for a DEV to download the TARDZ machonet folder, analyse it, compare it with their own folder to see if there has been made any alterations to it and then putting it into the download section on this very site???
But hey, i¦m not mad.... I¦m as ****ed as i have never been before in my entire life. I feel that the dev team looks more into the fact, that the description for the nighthawk being wrong, is more important that several PAYING players can¦t do jack in this crappy situation.... GET ON WITH IT FFS!!!!!
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Noctudeit
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Posted - 2006.12.05 20:05:00 -
[158]
Something about all of this doesn't add up... first off, the problem really shouldn't be high ping times or even packet loss... both are typical of any internet connection, and while they may cause latency, they should not cause disconnects. Based on the fact that most people have no problems, it is unlikely that the problem is serverside... so I decided to run some clientside tests.
I installed the EVE client on my work computer. My work comp doesn't have a graphics card so the game ran very slowly but it connected with no problem, and stayed connected for over 6 hours before I had to go home for the day. So I ran pingplotter on my work computer and surprisingly, it is on the same ISP as my home system (qwest.net) it shows similar ping times, and even shows the same packet loss that I was seeing at home.
So I don't think the problem is high pings or packet loss... the only significant differences between my work comp and home comp are: Dual CPU vs single CPU Dual VGA vs no VGA SB X-Fi vs no sound card
now granted, any one of these differences may be the problem, but they don't cause any problems with ANY other games that I play, online or otherwise, and I see no reason I should have to disable components of my system just to be able to play one single game.
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Heartstone
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Posted - 2006.12.05 20:15:00 -
[159]
It seems to me that something must have been introduced in the patch that spreads this problem as until today I have had no issues with the client what-so-ever apart form the Dual CPU problem which was fixed by using the boot.ini fix. This morning the client was working fine and I was happily flying through space shooting Rats. Since the patch I have been stuck on the Bulk Data bar. All I have been advised to do is to delete my cache (which I had already said I had done) and re-install the client. It is somewhat upsetting when you have put a great deal of time into playing a game and forming good friendships with people on it and all of a sudden you have no way to access it. Especially when you have only just started a years subscription.
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Ganaar
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Posted - 2006.12.06 01:49:00 -
[160]
With all the stuff going on today, it's probably a good thing that we still can't even log in.
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.12.06 07:11:00 -
[161]
They said it because making sure people don't bring up cases of computer hacking against them is more important that like a hundred or so people not playing. They are a business after all.
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ccasdfse
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Posted - 2006.12.06 07:50:00 -
[162]
I for one, will be continuously posting about this inability to login UNTIL IT'S MENTIONED IN THE PATCH NOTES SOMEWHERE.
The responses, mainly the lack thereof, from the GM's has been a complete joke. I've posted about this issue over 10times and each time it's skipped over by Kieron for the patch notes. Even a mention from a GM about the possibility of poor coding. I mean come on. You're telling me that it's MY computer that is to blame when I use to play this game RIGHT before Revelations and now all of a sudden my computer along with several others just magically don't WANT to login anymore? Are you kidding me?????
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Ashbourne
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Posted - 2006.12.06 09:31:00 -
[163]
I'm gonna send Petitions to them too, just figuring out which subject section is best :/ none of their sub-sections directly relate to a login problem. |
Bocuma
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Posted - 2006.12.06 14:21:00 -
[164]
There is Tech. Support --> Logging In.
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Finn Yr
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Posted - 2006.12.06 17:58:00 -
[165]
This is so utterly stupid. CCP boasts and basks in it¦s own headlights and can¦t see the huge truck full of angry paying customers about to run them down. They are "aware" of problems? Oh, jolly good then, makes it good then, does it? Hmmmm? EULA does not cover incompetence, ok? Finn 1x****ed-off-paying-customer.......atm
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Ganaar
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Posted - 2006.12.07 02:39:00 -
[166]
9 days and counting until my monthly renewal (or final account cancellation). Since this is my second attempt at playing EVE (I quit a year ago for this SAME problem), I won't be back.
Fool me once....
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Bazan Kor
STK Scientific Ascendant Frontier
|
Posted - 2006.12.07 13:08:00 -
[167]
bump, comeon ccp please fix this! Or at least give us a ccp certified machonet folder so we can actually login!
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Oshaga Nanir
Amarr Oberon Incorporated Prime Orbital Systems
|
Posted - 2006.12.07 13:28:00 -
[168]
This sucks big time, had it last time aswell...
Today I tried without my D-Link router (DI-804) and was able to login and play without disconnects, though this is not a solution to the problem but I don't have to download another players MachoNet folder.
I've updated my petition with my findings and some results from the Ping Plotter.
Though the response from GMs and Dev Team has been below bad...I honestly think CCP ***** big time on customer support, at least a daily or bi-daily response on a problem that has been "alive" for over a month now would not be to hard to give.
Out.
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Jozif
Gallente Exasse
|
Posted - 2006.12.07 21:22:00 -
[169]
Hello guys!
I guess out the solution. Buyed a new router. Eve working fine with DI-524.
Thanks to CCP this 3 week without playing, and the customer support. Never seen better. A+++++
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ChickenPox
|
Posted - 2006.12.07 23:20:00 -
[170]
Originally by: Jozif
I guess out the solution. Buyed a new router. Eve working fine with DI-524.
You know, I might be inclined to try that if I was positive it would work. Tomorrow marks the fourth week I've been having this problem. Probably would have cancelled my subscription by now if not for Jinx. I think CCP owes him a free month or two...for doing their job for them.
|
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Ganaar
|
Posted - 2006.12.08 02:14:00 -
[171]
I'm NOT buying a new modem. EVE is the only thing that doesn't work. I can stay connected to other games for hours and hours.
Priorities are out of whack. Esoteric things are being given priority over game-crashing bugs.
Eight days to cancellation.
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Drskip
|
Posted - 2006.12.08 03:45:00 -
[172]
The new version conflicted with my security suite. Had to reboot entire computer from XP CD due to corruption of files. I've tried reinstalling 3 times and my system works fine until I instal Eve and then CRASH.
I'm waiting until the patch next week and hoping for the best, otherwise, cancelling my account.
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harden1
|
Posted - 2006.12.08 17:38:00 -
[173]
i think 2 if my 3 mounths are over (i quitt THEN NO FUN PLAYING)
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MatthewHansford
|
Posted - 2006.12.08 19:10:00 -
[174]
Hey guys. I've also been having this problem for a while now. I just repeatedly submitted bug reports (the back button on your webbrowser can be quite useful!). It may not solve the problem but it makes me feel good.
CCP are about as useful as a chocolate fireguard especially those stupid GMs...I've been taken for a walk by all the GMs that have contacted me after submitting a petition.
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Ganaar
|
Posted - 2006.12.09 01:46:00 -
[175]
CCP must burn through developers really fast. This was an issue a year ago. Didn't they write down how they fixed it? It was actually fixed after the Revelations thing, then crept back in? Where and when? Why is this so hard?
Oh well, I'll soon move on.
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ccasdfse
|
Posted - 2006.12.09 02:06:00 -
[176]
<---still can't even login the game to start a trial.
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Stuiver
|
Posted - 2006.12.09 02:36:00 -
[177]
Edited by: Stuiver on 09/12/2006 02:36:56
Originally by: ccasdfse <---still can't even login the game to start a trial.
Keep an eye on your billing start date - CCP will most definitely make sure that they are paid. I'd start looking to cancel about five days beforehand since their billing system will probably go down right before your date. I experienced that about a year ago. (Keep your credit card dispute phone number handy, just in case.)
I'm bugged. It's Friday night, I have a weekend of studying for finals ahead of me. I paid a monthly fee for a game that doesn't work (but players are online as I speak cursing "wrecks"). I guess I'll go rent a DVD.
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Notnearly OnEnough
Minmatar JumpDrive Inc Electus Matari
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Posted - 2006.12.09 12:20:00 -
[178]
i am thinking it has something to do with a conflict created when you log into eve multiple ways at around the same time, but more important when you log into forums first then try to game login
not sure the order there, but it's something like that
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Colonel Jinx
TARDZ Gods of Night and Day
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Posted - 2006.12.10 01:50:00 -
[179]
Originally by: ChickenPox
Originally by: Jozif
I guess out the solution. Buyed a new router. Eve working fine with DI-524.
You know, I might be inclined to try that if I was positive it would work. Tomorrow marks the fourth week I've been having this problem. Probably would have cancelled my subscription by now if not for Jinx. I think CCP owes him a free month or two...for doing their job for them.
HA! Thanks for the kind words, but after all the work i did to help them and you guys, and being the only person who didn't actually complain to ccp; my reward instead was being condemned for my help.
Typical.
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raglah
Gallente Kelly Gang
|
Posted - 2006.12.10 11:08:00 -
[180]
this fixed it for me! loaded new drivers for the nvidia card. after doing all the other sugestions here and nothing worked I tried that and bingo in I went but it took 30 mins just sitting with it loading? then in we went and NO problems since. Raglah.
miner-trader-manufactorer.
we value add to our ore! |
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Scottish Chieftain
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Posted - 2006.12.10 17:08:00 -
[181]
Still having problems, still no viable solution, it all started the second after the revelations patch was installed not before --just after. Reinstall EvE doesnt help.
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Anton Zuber
Minmatar Quantum Industries
|
Posted - 2006.12.10 20:44:00 -
[182]
Edited by: Anton Zuber on 10/12/2006 20:46:02 Still can't connect. Haven't been able to connect since the 27121 patch. Most days even the machonet replacemnt doesn't really help me, it either won't let me connect, or if it does let me connect the game is simply unplayable due to many things simply not responding.
This is downright absurd, I'm trying to figure out how to file charges against CCP for breach of contract at this point.
I have three other friends in town who also play Eve. Two of them can connect and play normally, one cannot. So incuding myself in my tiny little test area, two out of four cannot play EVE.
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Bazan Kor
STK Scientific Ascendant Frontier
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Posted - 2006.12.10 23:28:00 -
[183]
Originally by: Anton Zuber Edited by: Anton Zuber on 10/12/2006 20:46:02
This is downright absurd, I'm trying to figure out how to file charges against CCP for breach of contract at this point.
Ah comeone, its a game ffs. Im just as ****ed about this as you are but im sure there is something in the eula about technical issues being allowed. They have stated theyre trying to fix it. No good getting on your high horse threatening to sue, what will it accomplish?
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Anton Zuber
Minmatar Quantum Industries
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Posted - 2006.12.11 19:42:00 -
[184]
They haven't even bothered to reply to my petition in over a week, they haven't offered any solutions whatsoever. they just ran through some of the routine rookie tech support questions, traceroute and the like.
I've been unable to connect for about a month now. What do you expect, I'm cancelling my account, and I'm ****ed.
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ChickenPox
|
Posted - 2006.12.11 23:23:00 -
[185]
Originally by: Anton Zuber They haven't even bothered to reply to my petition in over a week, they haven't offered any solutions whatsoever. they just ran through some of the routine rookie tech support questions, traceroute and the like.
They've already said they're working on it. Haven't you been reading the thread?
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Ganaar
|
Posted - 2006.12.12 02:06:00 -
[186]
Originally by: ChickenPox They've already said they're working on it. Haven't you been reading the thread?
Are you having the problem that's been on-going for the past month and isn't even a new problem? I suspect not, otherwise you wouldn't be happy about paying for something only to receive nothing in return.
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ChickenPox
|
Posted - 2006.12.12 02:29:00 -
[187]
Originally by: Ganaar Are you having the problem that's been on-going for the past month and isn't even a new problem? I suspect not, otherwise you wouldn't be happy about paying for something only to receive nothing in return.
Yep. He was complaining that the customer service people hadn't contacted him in over a week. I pointed out that they can't really do anything until you devs fix it. Just a few pages back a developer said, "I'm working on this now". And several other people have posted replies from customer service saying the devs are working on it. That's all I'm pointing out. I'm just as annoyed about the problem as everyone else, but the fact is, you can login (if you're having the same problem we are). You just have to convince someone to send you their Machonet folder.
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harden1
|
Posted - 2006.12.12 19:48:00 -
[188]
i disconnect my router and i can play now
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Bazan Kor
STK Scientific Ascendant Frontier
|
Posted - 2006.12.13 12:08:00 -
[189]
bump until a working practical solution is given to us.
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CHIKA QRE
|
Posted - 2006.12.13 14:44:00 -
[190]
I also still have it on my laptop.
Borrowing machonet folders creates disconnects. New drivers didn't help. Fresh reinstall didn't help.
They are lucky I have 2 pcs or I would have been outtahere.
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Ganaar
|
Posted - 2006.12.13 23:15:00 -
[191]
Problem is still not fixed. It's cancellation time for me. Since this is my second attempt (with a year in between attempts), I won't be back. Let EVE rot as far as I'm concerned.
Good luck all.
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Noctudeit
|
Posted - 2006.12.14 17:51:00 -
[192]
*bump* Still having this issue.
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Palator
Gallente
|
Posted - 2006.12.14 18:19:00 -
[193]
Yup, mine is still hanging at the bulk data screen. I was hoping to just jump back in real quick and get a long term skill started training before my official cancel date in 3 days. Guess that won't be happening. Oh well, guess I'll just check here from time to time for the next few months to see if CCP ever fixes it.
Eve Online noob |
ChickenPox
|
Posted - 2006.12.15 02:50:00 -
[194]
Gentlemen, welcome to day 35.
Enjoy it.
P.S. Sure would be nice to get some kind of status report.
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Toolkas Yasina
Caldari untaught Ka-Tet
|
Posted - 2006.12.15 16:26:00 -
[195]
bump
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Daagon
Citizens of E.A.R.T.H. E.A.R.T.H. Federation
|
Posted - 2006.12.16 05:24:00 -
[196]
I know a few other people mentioned they were seeing this too, but data is getting corrupted that's sent from CCP to me, even from this website. Can packet loss explain this? Looks more like typical line noise you'd see back in the BBS days before protocols with error correction were introduced. And what about that? Surely TCP/IP has error correction. How is this garbage getting through?
Extract from the HTML source of the main forum list page: <td class="mbForum" align=left valign=top width="10"><img src="/images/icon_folder.gif" width="15" height="15"></td> :s^ /[t°¿%+/-+Où}ÖyóX-¯?n=left valign=middle><A href="?a=channel&channelID=109588">Corporations and Alliances Summit</A><br>This is the corporation and alliance version of the Intergalactic Summit. All interaction on this forum is in-character and between corporations or alliances, not individual characters.</td>
I can refresh the page over and over and I usually see some kind of garbage.
This all started on the EVE website at the exact same time I started having this login trouble. --- You are not a beautiful and unique snowflake. You are the same decaying organic matter as everyone else, and we are all part of the same compost heap. |
Dearnen
Gallente The Graduates Interstellar Starbase Syndicate
|
Posted - 2006.12.16 09:24:00 -
[197]
Hmm. I'm unable to log in and this site has oddities for me too. Heh, right now the smilies for this reply page have some coding junk. The forums often load weird for me. Strange behavior. I wonder if the bug lies not with us but at the server end, or perhaps in between. Something that all of our connection routes share.
-Dearnen
Liberty Forever! |
Toolkas Yasina
Caldari untaught Ka-Tet
|
Posted - 2006.12.16 14:39:00 -
[198]
And CCp¦s newest suggestion.... Update your chipset.... Doesn¦t work for me aswell as anything else they¦ve suggested
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fnvent
|
Posted - 2006.12.16 15:57:00 -
[199]
thanks god its not happening just to me..... its a ccp problem and its big one. i cant log in and i d like to... . ccp is gonna lost a lot of players on that issue if it doesnt solve that fast. im really unhappy and as i can see a lot of you guys r too
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Bludragon
|
Posted - 2006.12.16 16:45:00 -
[200]
Edited by: Bludragon on 16/12/2006 16:47:30 Edited by: Bludragon on 16/12/2006 16:46:26 Wow this is great. Up until the last patch I as at lest able to play with my work laptop. but now I'm locked out of 2 laptop and 1 Desktop. I have to say CCP has great support.
about a week ago I wrote a Petitions about Micro Miners and they replayed in less then a hour. now that I can't play the game I can't get any help. CCP I would help desk too. A down system is a little higher on the list of things to fix then cheaters. PLEASE HELP ALL READY. And my next question is what is going to be done for all of us that are losing training time do to your bug
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Novo
|
Posted - 2006.12.16 21:22:00 -
[201]
The ONLy thing I have notice that actually happens every time to let me into the game is this:
THe only time I cant get into the game and not delete ANYTHING from my game folders is when there is less than 15,000 players online.
I can Always get on right away UNDER that number of players, anything more and I sit at "aquiring bulk data" no matter what I do.
SO I think the issue is with the servers load handling, because thats the only common thing that is happening when I can log in.
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Oshaga Nanir
Amarr Oberon Incorporated Prime Orbital Systems
|
Posted - 2006.12.17 13:22:00 -
[202]
The latest reply to my petition:
Originally by: GM Ytterbium, EVE Customer Support Team Hi.
I am sorry to say that the problem seems to be coming from our side, and I can assure you that our technical teams are working as fast as possible on that particular issue.
Are you still able to log in after waiting for quite some time or is you screen just completely frozen while trying to retrieve the data plase?
Sorry for the inconvenience.
Best regards, GM Ytterbium EVE Customer Support Team
Hopefully they will solve this issue soon(tm) ;) |
Jozif
Gallente Infinitus Odium
|
Posted - 2006.12.18 00:05:00 -
[203]
Hi.
I solved this problem for myself, buyed new router and now eve working fine. DI-524 is working good, and cheap. I recommend it for everybody, who's want play eve and boring because devs are incapables. Or following the recommendation of GM Huginn:
Hello,
I want you to try the following steps:
1) We recommend you log out of the game, locate the Cache folder in your EVE game client directory and delete it completely. Please, do not retain any parts of the Cache folder, neither single files nor subfolders, to ensure optimal results from these actions.
2) Please, check for any available updates of applications and driver versions for your Windows system on the Microsoft homepage.
3) Next, we advise you visit the homepages of your video- and audiocard manufacturers and download the latest available driver versions onto your computer.
4) Finally, we recommend you rename your EVE/CACHE/BROWSER/IMG folder to anything, I use ABC - > open EVE, but do not log in - > delete newly created IMG folder - > log in. There is a fix planned for the unwanted bookmarks. You can read about it in the updated patch notes section.
URL: http://myeve.eve-online.com/updates/patchnotes.asp?s=1005249386&sid=998486254
Our most sincere apologies for the inconvenience and please, keep us posted on the results of the above amends.
Best regards, GM Huginn EVE Online Customer Support
loller
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Bludragon
|
Posted - 2006.12.18 01:18:00 -
[204]
Edited by: Bludragon on 18/12/2006 01:19:57
Originally by: Jozif Hi. I solved this problem for myself, buyed new router and now eve working fine. DI-524 is working good, and cheap. I recommend it for everybody, who's want play eve and boring because devs are incapables. Or following the recommendation of GM Huginn:
I'm glad you told me to just throw money at the problem. I'm glad to see you have fallen for the Microsoft way of doing things. I on the other hand, believe in finding the problem and fixing them. I have 4 server that I'm hosting web, mail, FTP, Streaming MP3, etc... Services. With about $15,000 in routers and firewalls. I NOT taking them out to add a $100 POS.
Call me crazy, but I have 2 accounts. And I think that CCP should stop trying to point the finger at everyone. Why is it that I can play other games with the same hardware and software and have no problems. I love Eve and how much fun it is to play (when I can log in that is), but i hate the finger pointing that CCP does all the time.
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Novo
|
Posted - 2006.12.18 01:33:00 -
[205]
Edited by: Novo on 18/12/2006 01:35:06 Edited by: Novo on 18/12/2006 01:34:14 Thing is as I have mentioned before I get get into the game right away, but only after the number of players has dropped below 15,000 users.
Same thing last night, could not get if for over a hour of trying but as soon as the number of players dropped below 15,000 I right away log into the char screen and the game.
Tried EVERYTHING suggested, except buying new hardware because that is the most stupidist suggestion, but only ONE thing in common when I can log into the game.
So at some point having more than 15,000 players for where I am located drops signals and packets enough to make the game not log-in. I am in California.
So those of you on the east coast and in Europe might experience different numbers.
EVERYONE should post if the see a pattern as to when the get in and how many players are showing in the game for them.
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ChickenPox
|
Posted - 2006.12.18 04:38:00 -
[206]
Originally by: Jozif
I solved this problem for myself, buyed new router and now eve working fine. DI-524 is working good, and cheap.
I gave this a shot too. Replaced my Linksys BEFSR41 with a Netgear FVS114. Same behavior. Even tried bypassing the router altogether...same behavior.
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CHIKA QRE
|
Posted - 2006.12.18 13:29:00 -
[207]
Fix it, I still can't play from my laptop.
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ChickenPox
|
Posted - 2006.12.20 19:24:00 -
[208]
Snowed in, can't go to work...can't play EVE.
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baldmatt
|
Posted - 2006.12.21 13:48:00 -
[209]
I was also having the same issue and i finaly fixed it. in my case it was my ISP (qwest) having high packet loss at the level 3 net. I switched ISP's and the problem is now solved.
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David84
|
Posted - 2006.12.21 18:46:00 -
[210]
Originally by: baldmatt I was also having the same issue and i finaly fixed it. in my case it was my ISP (qwest) having high packet loss at the level 3 net. I switched ISP's and the problem is now solved.
Do you had ping timeouts with the "old" ISP? Or you saw only packet loss, and no ping timeout? Because I have packet losses too, but I've got ping replies all the time, and no timeouts.
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Zuberi
Minmatar M. Corp
|
Posted - 2006.12.22 08:04:00 -
[211]
Ok, time to cancel the extra accounts....the really funny thing is that I am going to have to go to work to do it since the 'cancel subscription' button on my account page loads the classic 'Internet Explorer cannot display the webpage'.
I take the laptop to work and it is rock solid, bring it home and I get constant disconnects...great fun, just like last time.
-Zuberi
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David84
|
Posted - 2006.12.22 22:16:00 -
[212]
Originally by: David84
Originally by: baldmatt I was also having the same issue and i finaly fixed it. in my case it was my ISP (qwest) having high packet loss at the level 3 net. I switched ISP's and the problem is now solved.
Do you had ping timeouts with the "old" ISP? Or you saw only packet loss, and no ping timeout? Because I have packet losses too, but I've got ping replies all the time, and no timeouts.
A little update from my side :) I've tried another ISP and worked the same, still could not login. After this, I've tried again to connect to the internet directly (no router), and WORKED. Without my router I COULD log in, so looks like the router is the cause of this. I'm asked the GMs about this with the petition, and if I have any information which could help, I'll post it.
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Anton Zuber
Minmatar Quantum Industries
|
Posted - 2006.12.23 05:55:00 -
[213]
Lesse.... CCP is telling me to send a dxdiag report. What's next? Changing the Oil in my car? can you get any more irrelevant?
I'm not behind a router. Hell, I don't even OWN a router.
My account expires in two days. Call me funny, but I'm not feeling any desire to reactivate my account.
*sigh* at least I managed to yell at the bastids enough to get my last month refunded. Still feeling like too little, too late.
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ChickenPox
|
Posted - 2006.12.24 07:44:00 -
[214]
Originally by: Anton Zuber
My account expires in two days. Call me funny, but I'm not feeling any desire to reactivate my account.
Yeah, I'm getting there too. Seeing as how I haven't been able to play for (42 days ) I just don't see the point in continuing paying my two accounts. It would be cheaper just to cancel and start back up when they finally fix the problem (if ever). It's not like I'd be losing training time since I can't train right now anyway. Plus, it doesn't seem likely they'll get to it anytime soon as they're swamped with so many other problems and they're probably understaffed due to the holidays. I think that's about it for me. It was fun while it lasted.
Goodbye cruel galaxy.
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Oshaga Nanir
Amarr Oberon Incorporated Prime Orbital Systems
|
Posted - 2006.12.27 19:03:00 -
[215]
Before christmas I could sit and wait on aquiring bulk data for as long as I wanted...currently I get "connection lost to server" within the first minute of connecting...anyone else experiencing this change aswell?
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Eshren Jandl
|
Posted - 2006.12.30 02:56:00 -
[216]
I just want to bump this thread so that customer service is aware that this is an ongoing problem. It's been a year since I last played EVE, but I thought I'd renew my account this month to see what changes there have been in the game. Unfortunately, I've been unable to get into the game at all.
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Toolkas Yasina
Caldari untaught Ka-Tet
|
Posted - 2006.12.31 15:35:00 -
[217]
yeah... bump... I still have this problem... but i have taught my corpmates to send their machonet folder to me.....
But i still have random CTD. and yes i have downloaded the optional patch
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Taraw
Amarr Dark Rising Shadow
|
Posted - 2007.01.02 15:16:00 -
[218]
Originally by: Daagon I know a few other people mentioned they were seeing this too, but I was still curious about it. Data is getting corrupted that's sent from CCP to me, even from this website. Can packet loss explain this? Looks more like typical line noise you'd see back in the BBS days before protocols with error correction were introduced. And what about that? Surely TCP/IP has error correction. How is this garbage getting through?
TCP/IP's checksum mechanism is a little bit outdated. If there is a massive amount of bit errors chances are that some errors go through undetected.
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Toolkas Yasina
Caldari untaught Ka-Tet
|
Posted - 2007.01.05 19:25:00 -
[219]
BUMP
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Palator
Gallente
|
Posted - 2007.01.05 20:07:00 -
[220]
Edited by: Palator on 05/01/2007 20:07:54 Just an update on my problems with the bulk data hang....
had an older Qwest modem and dlink wireless router, and had the bulk data problem. I tried everything with the router settings, to no avail. Ended up even canceling my account for a couple months. Finally decided to upgrade my old Qwest dsl modem(kind of thought the real problem might be with the old modem and not the dlink wireless router). Upgraded to the newer Qwest dsl modem/wireless router unit(2Wire 2700HG), and problems solved. I have yet to see what sort of other problems I might run into, yet, as I just installed the unit a few nights back. So far, though, the game seems to be rock solid. So glad to be back up and on the game again!!
Not saying this is the problem with others out there.....just that it solved my particular problems.
Eve Online noob |
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William Romeo
Caldari Two Brothers Mining Corp.
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Posted - 2007.01.08 14:04:00 -
[221]
bump this back to the top.
I have this problem, I tyired a bunch of the fixes listed here and it ****es me off b/c it does not work. wtf CCP? fix this ****.
Recruiting Director, TBMC |
William Romeo
Caldari Two Brothers Mining Corp.
|
Posted - 2007.01.08 14:05:00 -
[222]
CCP fix this. I have not been able to log in and change skill training.
Recruiting Director, TBMC |
Keyaira Noturis
Gallente Federal Navy Academy
|
Posted - 2007.01.09 00:43:00 -
[223]
Weeeeeell... is it me or the post I just did doesn't seem to appear... That's great... So, as I said in the post "thatwassupposedtobe", I am "glad" to see that I am not the only one with this problem, and the fact that I only have been able to play once on eve is quite disapointing. But I think that the Devs are doing all they can to fix this problem, and I support them.
Keyaira Noturis, the Zen way to approach a problem |
Toolkas Yasina
Caldari untaught Ka-Tet
|
Posted - 2007.01.09 13:59:00 -
[224]
BUMP...
My ZEN is just about worn out... I have had this problem for 2 months and 2 days and im getting sick and tired of it...
But when i have gotten the machonet folder from a corpmate my clent crashes every 5 minutes....
IM GETTING PRETTY AGGREVATED
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Sycotik
|
Posted - 2007.01.10 03:41:00 -
[225]
BUMP - REALLY GETTING SICK OF THIS
2 months...not a sigle word from CCP as far as i can see....
You knowIF YOU ARE NOT GOING TO FIX IT, PROVIDE US WITH A DAILY MACHONET FOLDER DOWNLOAD LOCATION! |
50freefly
Caldari Purify
|
Posted - 2007.01.10 12:07:00 -
[226]
Please fix it...
Originally by: Eight Ace For reasons that have been lost in the mists of time all caldari ships are designed by two people. One does the left hand side and the other does the right.
And they never meet.
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belemar
|
Posted - 2007.01.10 14:23:00 -
[227]
I can log in the morning, but as soon as they do downtime I only get "acquiring bulk data" and nothing else. Then I must wait 18 hours (morning) to be able to play for several hours until downtime again. I am getting nervous.
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Eltra Heltmar
|
Posted - 2007.01.10 17:27:00 -
[228]
Same here. Really starting to upset me. Wish i could just get in to change skills.
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50freefly
Caldari Purify
|
Posted - 2007.01.10 22:13:00 -
[229]
I can't log in period.
Originally by: Eight Ace For reasons that have been lost in the mists of time all caldari ships are designed by two people. One does the left hand side and the other does the right.
And they never meet.
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Keyaira Noturis
Gallente Federal Navy Academy
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Posted - 2007.01.14 00:16:00 -
[230]
What surprises me the most, is that the problem onl started with a few people... but gradually seemed to increased, like a plague or somthing... That really bugs me, because if it only was some kind of malfunction with some computer, like if you have an Ateron blablabla for graphic, you can't connect or anything... but no, it seems that no matter what, it keeps going... Like if it was a virus or something... :?
Keyaira Noturis, the Zen way to approach a problem |
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Zuberi
Minmatar M. Corp
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Posted - 2007.01.14 04:29:00 -
[231]
Maybe it is CCP's way of curing our addictions. One account down, one more being cancelled soon. Taking my router out of the equation hasn't helped.
Laptop at work = everything is fine Laptop at home = disconnect at bulk data
Last time this bug happened ccp fixed it, as far as I am concerned they owe me a refund on four accounts over 2 months. I am not going to change IP's or even buy a new modem, I play a lot of games online, only eve gives me trouble.
-Zuberi
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Domitia Corbula
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Posted - 2007.01.15 23:11:00 -
[232]
This looks like the same problem as http://oldforums.eveonline.com/?a=topic&threadID=331211
Some versions of Linux send out ping packets with a pattern in the payload - and check it when it comes back. You can open a terminal and try this command...
- ping -s 1464 -c 200 myeve.eve-online.com
That'll send 200 large packets - watch for corrupt ones. You can see your route to there with
- traceroute myeve.eve-online.com
You can use the same ping command against any IP along the way.
What I've found is random packet corruption at the last hop (195.50.91.98) to EVE from my home ISP. I also get corruption if I ping that IP from anywhere else, including at my office where EVE works fine - however a traceroute from my office doesn't go through 195.50.91.98 and I can play for hours on end without interruption.
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Marshall Knight
Ardent Industrial Astral Wolves
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Posted - 2007.01.16 12:25:00 -
[233]
Edited by: Marshall Knight on 16/01/2007 12:22:37 As a last resort try reinstalling windows this should be done every few months anyway to clear out rubbish from your system do a complete fresh install make sure you back up everything first. Give it a go see if it works also if ya using wireless try using an ethernet cable my wireless always had problems holding connection went ethernet and no problems.
If it doesnt solve the problem then it must be something to do with your internet connection or phoneline or firewall. I cant see how this could be an eve problem as others can connect just fine. I would think its computer side.
Try a reinstall of the whole system see if it works. Might be some software you have installed thats messed up some settings
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Keyaira Noturis
Gallente Federal Navy Academy
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Posted - 2007.01.18 03:30:00 -
[234]
Well, for me, I played it only once, so I thought at first that it was a problem with the instalation, so I reinstaled it... BUT it STILL doesn't work. It isn't a firewall problem, 'cause I put every protection of any kind down to try to play that game, still doesn't work. I don't think it's only a connection problem, seeing how many people have this problem nearly at the same time. And finally, if it IS a connection problem, I don't think I can or am going to afford installing a whole new connection changing my IP or something, just because the Only game that doesn't work here is Eve. Plus, the thing is that, my computer didn't have ANY change between the first time I connected, and the second, when it stopped working...
Keyaira Noturis, the Zen way to approach a problem |
Toolkas Yasina
Caldari untaught Ka-Tet
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Posted - 2007.01.20 12:36:00 -
[235]
well... after a lot of testing i have narrowed it to my own internet connection. The same eve folder that doesnt work from home works fine when i¦m at my girlfriends...
So now i just need to yell at my ISP and have them do something...
oh yeah... bump
and still a lot of crashing when getting the machonet folder from a mate
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Negydu Marchnata
Forbidden Star Inc.
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Posted - 2007.01.23 00:50:00 -
[236]
Add me to the list of unfortunate blokes experiencing this trouble. I shed a tear for every day my character goes without training. What is happening CCP?
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Cargh
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Posted - 2007.01.23 09:22:00 -
[237]
I am haveing the same problem as well. I just decided to come back and play eve again after a long break and reinstalled and activated my account today. I got in once after about 20 tries but very shortly latter crashed when going through a warpgate.
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Negydu Marchnata
Forbidden Star Inc.
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Posted - 2007.01.23 18:56:00 -
[238]
Sorry to hear that Cargh.
I went through every step the GMs suggested with no available results. I did disconnect my wireless router from the main router which helped with packet loss, however I still got stuck. Following help from this thread I replaced my Machonet folder located inside my cache folder with an older copy I still had, and voila! It worked! I logged in this morning and I was still able to get in, knock on wood. Hopefully the GMs can assist you with a solution.
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Keyaira Noturis
Gallente Federal Navy Academy
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Posted - 2007.01.25 06:40:00 -
[239]
Welle, since the problem isn't resolved, so I'm now unsuscribing, too bad though... :(
Keyaira Noturis, the Zen way to approach a problem |
Kalearne
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Posted - 2007.01.25 17:29:00 -
[240]
Had this about a month ago and then it cleared up. Now its kicked in again and I'm wondering whether to bother petitioning.
Tried deleting machonet and all my cache and letting it recreate, it always fails at the same part of acquiring bulk data.
I can workaround this by rewiring my network so the router runs through my machine rather than the server.
Tested this with ALL firewalls off both local and server. Only way I can connect is linking directly to net.
No packet loss, pings under 50 god I wish I knew what was happening
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Krakosaki
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Posted - 2007.01.26 20:15:00 -
[241]
Time for another bump, even tho this topic seems 2 get unoticed by CCP.... Anyway ive still got problems with the same between 6pm and 11pm but now its just saying "Unable to connect to the selected server. Please check the address and try again." nice, ah well will have to wait till 11pm again... been on to my isp (homecall(pipex)) and no port blocking is going on. dunno wat to do...
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Krakosaki
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Posted - 2007.01.26 20:16:00 -
[242]
Edited by: Krakosaki on 26/01/2007 20:14:03 Oh now its got to authenticating... somehow im not excited, cos it will sit there for a minute and fail.....
this is getting annoying!!!
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Zuberi
Minmatar M. Corp
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Posted - 2007.01.27 18:04:00 -
[243]
To those who have said that it can't be ccp's problem:
The first time this came up it started with a patch and ended with a patch. The game connected functioned flawlessly, running multiple accounts, between then and the eventual patch that brough it back down a few months back. I find that timing too strange to be coincidental. Every other game I play works fine, it is just eve that fails (on aquiring bulk data). If I grab a machonet folder from work (where I can play eve fine on the same laptop) I can get past the bulk data and play the game, but I get frequent disconnects.
To everyone with the problem:
I have worked with compatibility from a developer's pov before and I would guess that they have taken the low road and decided that it is not worth fixing. There may be a workaround entailing all of us going out to buy new modems and/or routers and they are probably hoping that is what we will eventually do.
I have cancelled one of four accounts, I will be cancelling another in a month. If CCP can not resolve the problem I will probably cancel the remaining accounts. I can easily afford a new modem, but it is the principle of it. I'll wait a few months, play a few other games to see if I like them more, then when I feel that I have not payed ccp in monthly charges as much as I have lost + the new hardware costs I will consider re-subscribing.
This is an ugly gamble from their end. I have more patience than most and have been playing long enough to be hooked on the game. All of these new users who experience the problem and get no feedback are never going to play enough to care to jump through hoops.
The class act thing to do would be to offer those of use who have been afflicted timecards for our inconvenience, then tell us what they plan to do or not do to resolve the issue.
-Zuberi
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windingo
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Posted - 2007.01.28 15:14:00 -
[244]
I have been playing 3 years and not had this issue until last Friday. No new equipment, no new software, no new updates on my software (I do not do auto patchs on windoes, etc).
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Kalearne
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Posted - 2007.01.28 16:49:00 -
[245]
same here windingo except i do use the auto updates, none down during my 'problems' in either case. funny thing is it kicked in and sorted itself after one of the daily downtimes. wonder if tomorrow will be better.
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Jogvan
g guild
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Posted - 2007.01.28 17:42:00 -
[246]
Have had this problem for a few days now, but usually I get on after 2-3 attemps. Today I have been unable to connect for hours
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Molly McManis
Gallente
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Posted - 2007.01.29 12:32:00 -
[247]
have the same problem, cant login in both my accounts... acquiring bulk data never ends :(
never happened in 1,5 years, just starting today
actually, first i was able to log in one account (from, say, folder one), and got stuck in second (from folder two). then i decide to login with "working" client from folder one, but select the account two. and it was partially success, i got to character selection screen, and even begin to load station environment... but it was DT time, so it just don't load.
After DT both my accounts don't load :(
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Aedor
REUNI0N Red Alliance
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Posted - 2007.01.29 13:45:00 -
[248]
I've got the same problem I have deleted the cahce folder but it doesnt help.. --- Everyone is beatable. |
Kalearne
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Posted - 2007.01.30 17:05:00 -
[249]
Well its after the patch, a 35 meg download, another deletion of machonet and problem still persisting, crashes on acquiring bulk data with a connection lost error, pingplotter still showing pings under 50 with no packet loss. EVE ADMIN if your watching this thread try something else.
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Kalearne
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Posted - 2007.02.01 20:16:00 -
[250]
2.1 Meg patch, machonet deleted, firewalls off,
connection lost and machonet contains, 36 files, 5 folders and a size on disk of 2.26MB.
Issue still persisting, anyone else?
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Toolkas Yasina
Caldari untaught Ka-Tet
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Posted - 2007.02.02 14:11:00 -
[251]
of course we still have this problem...
i havent been able to figure out why it doesn¦t work, it just doesnt....
and the DEV¦s have given up on my petition
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Zuberi
Minmatar M. Corp Lotka Volterra
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Posted - 2007.02.02 16:49:00 -
[252]
Originally by: Molly McManis Edited by: Molly McManis on 29/01/2007 22:08:03 EDIT: problem solved - both accounts loaded i just let it load all night long :)
That is interesting, I get the 'disconnected from server' message shortly after the bulk data bar fills up. Letting it load all night is not possible for me. Do you get disconnects while you are playing? If I use a machonet folder downloaded at work I can log in at home, but I get disconnected too frequently to play.
It is possible that you had a different bug.
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AceInSpace
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Posted - 2007.02.02 22:38:00 -
[253]
Still not fixed. The link you've posted to the machonet folders is broken now.
Can someone host it so the rest of the world can download?
Cheers
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Ueber Bullenkloeten
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Posted - 2007.02.02 23:12:00 -
[254]
I have the same problem. I petitioned it but all CCP told me is to reinstall. I am pretty sure the patch screwed it up.
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Sorted
Privateers Privateer Alliance
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Posted - 2007.02.03 11:58:00 -
[255]
Edited by: Sorted on 03/02/2007 11:55:18
Originally by: Zuberi Maybe it is CCP's way of curing our addictions. One account down, one more being cancelled soon. Taking my router out of the equation hasn't helped.
Laptop at work = everything is fine Laptop at home = disconnect at bulk data
-Zuberi
Same .. PC @ work .. no problems.. but no PVP PC @ home.... bollox'd
not petitioning --- no real point.....
EDIT lol -- while whining on the forums mine got pas the hang..and i'm in... Good luck all...took about 5 mins for me.
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Sorted
Privateers Privateer Alliance
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Posted - 2007.02.04 12:30:00 -
[256]
next day same problem.
hanging on accuiring bulk data.
Am I the last one with the problem? - its hung now for about 5 mins and I am running outa time b4 work
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MTX PT
Gallente New European Regiment THE H0RDE
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Posted - 2007.02.04 16:50:00 -
[257]
Since middle of November I have this kind of problems, it was fixed for some time but back again. Yesterday only have to wait about 3 hours to start playing, today I am trying to play since 11:00 am.
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Kalearne
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Posted - 2007.02.04 23:57:00 -
[258]
If i open eve from the exefile in the bin folder I can see its failing on something but it wont screengrab grr goes too quick and exefile closes.
Anyone else seeing something flash by?
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Raskil
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Posted - 2007.02.07 01:59:00 -
[259]
I am also having this same problem
I have tried deleting the MachoNet folder, tried to login, got the same problem
Deleted the cache folder, tried logging in, same problem.
Maybe if this thread gets big enough it will convince them to fix this.
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Sorted
Privateers Privateer Alliance
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Posted - 2007.02.07 10:17:00 -
[260]
I had the same problem again. 3rd day in a row. It wouldnt let me connect even after 30 mins. I found the EVE-O slow to load also.
SO - I reset my router. EVE connected in 5 secs. no more Lagg.
Will try again after Downtime and let you guys know if it is still good.
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Xenothor
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Posted - 2007.02.07 19:01:00 -
[261]
Right this is really beginning to annoy me now. I've reset my router, I've opened the correct ports on my firewall, I've deleted my cache folder and yet, whilst playing; if I'm not doing something like looking at the market or checking something else that requires information to be continuously transferred between my pc and the server, I'm disconnected! If this is not sorted by the next update I'm done with this game... Seriously it doesn't help when you are based in low sec space to DC all the time!!! Please CCP! If you do acknowledge these forums take heed and sort it out!
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Al3x4nd3r
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Posted - 2007.02.09 05:37:00 -
[262]
Hi guys, just joined the game a few days ago (trial) and the first time I logged in was ok but when I logged out and tried to login the next day I couldn't it. Thought it was problem with my ISP. Clicking login triggers some network activity for a second or two but after that nothing's happening and I get connection timeout. So yeh, CCP please do something! :)
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Kalearne
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Posted - 2007.02.09 18:53:00 -
[263]
Another patch, deleted machonet, pings ok, no packet loss, all firewalls down, still getting 'connection lost' on aquiring bulk data
Vista 64 ultimate - 2GB Ram - ATI x1800 - Play everything else ok, online games are ok too, just not eve.
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Adrian Aldor
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Posted - 2007.02.10 13:59:00 -
[264]
Happened to me too. One day it worked, next day it didn't. Literally. Stuck on "aquiring bulk data" for ages. This is stupid. So many people are having the same problem. I also payed in advanced and lost lots of money from wasted months....
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Zuberi
Minmatar M. Corp Lotka Volterra
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Posted - 2007.02.11 20:59:00 -
[265]
Ok, I went ahead and got rid of the aescom800 dsl modem and bought a new modem from qwest (msn), an actiontecGT701 and now everything is back to normal and working great.
So, it was the old modem afterall. I am just glad that I cancelled accounts so technically ccp paid for this new modem.
-Zuberi
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Daagon
Citizens of E.A.R.T.H. E.A.R.T.H. Federation
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Posted - 2007.03.03 02:38:00 -
[266]
Originally by: Zuberi Ok, I went ahead and got rid of the aescom800 dsl modem and bought a new modem from qwest (msn), an actiontecGT701 and now everything is back to normal and working great.
Thanks for this tip Zuberi. I too had the Arescom 800 dsl modem with Qwest. Just got the Actiontec gt701 as well, and I'm able to log in again. FINALLY! \o/ I've been EVEless for three or four months now.
--- You are not a beautiful and unique snowflake. You are the same decaying organic matter as everyone else, and we are all part of the same compost heap. |
Soulis
Slacker Industries
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Posted - 2007.03.25 12:48:00 -
[267]
i'm still getting the problem.
Oh Noes!!!11 We Only Role Play Hetrosexuals!! |
Soulis
Slacker Industries
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Posted - 2007.03.25 12:57:00 -
[268]
Originally by: CCP Sharkbait ok to all those sharing an machonet folder, you are risking your accounts security and we will not be responcable if anything happends to your account.
during the "getting bulk data" thing, you are downloading the static data, it might be that you are losing data packets which i guess could make the process hang. i am looking into this issue atm
are we getting an update on this?
Oh Noes!!!11 We Only Role Play Hetrosexuals!! |
Rau'ric Fitzrovia
Twisted Attitude
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Posted - 2007.04.13 02:03:00 -
[269]
Edited by: Rau''ric Fitzrovia on 13/04/2007 02:08:25 Ho hum.
Not played for 2 months, installed the 1.4.1 patch and am now hit with this problem too.
Edit: And then randomly changing settings fluked a fix; I had an "Alternate DNS Server" on the TCP/IP settings. Removing this let me in...
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Moly Bednum
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Posted - 2007.04.16 05:25:00 -
[270]
Edited by: Moly Bednum on 16/04/2007 05:26:51 Edited by: Moly Bednum on 16/04/2007 05:21:59 Any chance that the server upgrades this week will resolve this issue? I just built this computer, and I am having this error. I can ping TQ just fine at about 122 ms, but the game itself will lose connection before I can ever enter (Around 5 mins). It usually stops at the character selection screen, with nothing loaded ( no news or character info). I am running a clean install of XP SP2, and a clean install of eve. I have since tried the realtek driver fix, and voiceenabled=0 fix, but noting has helped. If anyone can suggest anything that might help it would be greatly appreciated.
EDIT: My laptop can connect to eve on the same wireless network as my desktop, so its not router related. I copied the machonet from the laptop to my desktop, and it hasn't helped at all either.
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harden1
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Posted - 2007.05.23 19:27:00 -
[271]
an other router
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Dagon Hoord
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Posted - 2007.06.08 21:52:00 -
[272]
Have Eve running on a laptop and a self built PC. Both clients are up to date, but the PC just quit one day and won't allow me in. The laptop, on the other hand, which is in the same netqork, can still connect and run the game. Both are using the same OS.
Strange.
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Pesadel0
Ordem dos Templarios
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Posted - 2007.06.10 11:17:00 -
[273]
A friend off mine has the same problem .
I was sworn to absolute secrecy BY CCP. |
diziet staberinde
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Posted - 2007.06.28 13:29:00 -
[274]
sooo... i see this has been around for a long time. i was logged in fine up until downtime, and now i acquire bulk data indefinitely.
an up-to-date work around would be very much appreciated.
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Mjoelner1
Umbra Congregatio Interstellar Alcohol Conglomerate
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Posted - 2007.06.28 14:22:00 -
[275]
I have this problem since about 4 weeks aswell. This is on my laptop that I use for a sec account, it suddenly appeard after a DT and still is the same. I have tried most things exept a new windows install, nothing works.
Only way around it is to tranfer a fresh MatchoNet folder from my desktop after each DT.
Any better fix would be much appreciated.
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Imiarr Timshae
Roid Vandals Free Trade Zone.
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Posted - 2007.06.28 19:00:00 -
[276]
Please CCP, for the love of god fix this!
Hangs on "Aquiring Bulk Data".
Surely this should have been fixed by now!
-Imiarr- |
Mjoelner1
Umbra Congregatio Interstellar Alcohol Conglomerate
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Posted - 2007.06.29 09:34:00 -
[277]
Bump, to try get dev response |
Prototype Warchild
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Posted - 2007.07.01 20:21:00 -
[278]
Same issue, looking at 2 weeks now, seems to have happened since Revelations 2 patch. Petitioned and posted on many related forum threads.
Bump.
C'mon devs, whats going on?
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CrispyBeaver
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Posted - 2007.07.03 22:21:00 -
[279]
i'm having this same problem, cleared out my cache, didn't work so i reinstalled and that had no effect, i would rather play eve rather than waste my money on something that i can't even play for no bloody reason
and this has only been since revelations II
a solution form the devs would be nice to see
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Mjoelner1
Umbra Congregatio Interstellar Alcohol Conglomerate
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Posted - 2007.07.04 10:34:00 -
[280]
Bump, as this needs to bee in first page until it is solved. |
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Jim Firth
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Posted - 2007.07.05 06:45:00 -
[281]
No kidding. This should be the top post right now. My buddy was playing just fine on his computer earlier today, and now it's not working at all for me. It was just fine before the new update...
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Fistandilus
Caldari Beer Lovers Group
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Posted - 2007.07.06 04:07:00 -
[282]
Free bump because now I am having problems logging in too. Cohors Praetoria "Hence to fight and conquer in all your battles is not supreme excellence; supreme excellence consists in breaking the enemy's resistance without fighting." -Sun Tzu |
The ArchWarder
Dark-Rising Fallen Souls
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Posted - 2007.07.08 05:37:00 -
[283]
I think this topic deserves a little more dev attention that just "dont share macho net........" i have been getting this for a few weeks now. logged out with 1 hour on BC 5 to go and now hanging on bulk data.
Fix it, give a solution, reply to the topic or watch alot of angry subscriptions vanish.
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Arden Khrome
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Posted - 2007.07.08 15:58:00 -
[284]
Same problem, everything worked fine until today (possibly yesterday, but I didn't try to login yesterday), cleared cache etc. Reinstalled the game, nothing works. Filed a petition and hope to get an answer soon.
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Lythriana
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Posted - 2007.07.16 09:14:00 -
[285]
Having the same problem. I am a techie so I went through everything I coul possibly do to fix it and sstill hangs on, "Acquiring Bulk Data," and/or, "Authenticating." Since Downtime on Saturday I haven't been able to log in at all. Customer Service from CCP is really bad. I'll never insutl Blizzard employees again.
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Lapsos Mardik
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Posted - 2007.07.16 16:32:00 -
[286]
Edited by: Lapsos Mardik on 16/07/2007 16:32:40 iv been having this same problem for 2 weeks now, after downtime it takes 4-5 attempts to log in. each time hanging on aquiring bulk data, then lose connection.cleared cashe all that *******s still the same..
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nuclear hamster
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Posted - 2007.07.23 20:08:00 -
[287]
I've Been having the same problem too. C'mon CCP, Try and get this thing sorted. It's obviously a major issue
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Pookie McPook
Nova Synergy PLC
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Posted - 2007.07.23 21:33:00 -
[288]
Is this because of the Tiscali issue? I can log into EvE fine until around midday then no way.....hangs at bulk data stage. Stays this way until midnight. During prime time Tiscali is robbing me of bandwidth and flagging EvE as a potential bandwidth hog along the same lines as Limewire. Oh well....MAC code in hand I am migrating to BT on Monday....fingers crossed!
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Shiva Caldacan
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Posted - 2007.07.23 21:54:00 -
[289]
Found this rather interseting PowerPoint presentation about MachoNet: http://www.research.ibm.com/netgames2005/papers/brandt.pdf
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Tigirion
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Posted - 2007.08.02 04:19:00 -
[290]
I am having the same problem. I've tried all the fixes suggested in this thread, but so far nothing has worked. I have gotten a reply to my petition, but it amounted to "let it run and it will clear up", which of course does not work.
When I try to let it run I get disconnected after 10-20 minutes.
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Aaron Davis
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Posted - 2007.08.02 06:21:00 -
[291]
Originally by: Tigirion I am having the same problem. I've tried all the fixes suggested in this thread, but so far nothing has worked. I have gotten a reply to my petition, but it amounted to "let it run and it will clear up", which of course does not work.
When I try to let it run I get disconnected after 10-20 minutes.
I'm having the exact same problem. I was all set when I came home from my summer classes to play and then buy a few months subscription but I can't justify doing that now if after a single day of play I won't be able to play anymore without having to log in 6 times only to get logged off within 10 minutes.
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Tigirion
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Posted - 2007.08.04 07:28:00 -
[292]
OK, I just completed a brand new install of Windows Vista and Eve. The only thing on the system is Windows, Windows Update Patches, and Eve. Still stuck at acquiring bulk data.
My laptop is online and can get to Eve, so I know it is not my network.
I wish CCP would come up with a fix for this, or at least a response with some substance.
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Ziggy Stardustt
Domination. KIA Alliance
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Posted - 2007.08.07 15:32:00 -
[293]
Edited by: Ziggy Stardustt on 07/08/2007 15:33:17
thank god im not the only one. got stuck for half an hour today aquiring bulk data.
On average it is usually 1-5 minutes EVERY time i log on.
Bump btw, wtf is a dev response?
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Algonquin
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Posted - 2007.08.11 14:43:00 -
[294]
Im having problem also with the same thing. Thought I'd come back to the game after being gone a year and redownloaded the client. Thing is I already paid a month to get back in and I cant. Hangs at the downloading bulk data. Thing is I do not even see a cache folder in my installation directory. Gonna try to reload it.
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Lugor
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Posted - 2007.08.11 16:49:00 -
[295]
im now having the same problem as well. I wanted to try and delete the cache folder but i cant find it. Are any of u wid Tiscali ISP?
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Amous
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Posted - 2007.08.13 21:51:00 -
[296]
Bumping...open petition for 3 days.
Please for the love of god fix the Machonet download from the server!
A
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Amous
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Posted - 2007.08.14 18:12:00 -
[297]
Bumping for a dev / GM to post and give us SOME idea of the issue?
Surely not too much to ask is it?
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Amous
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Posted - 2007.08.15 13:32:00 -
[298]
I FIXED IT...
I downgraded to XP from Vista on exactly the same machine and it's running like a charm...thanks so much (cough) to CCP for their help and response thoughout my problems
I'd be mighty p**sed if this was the only computer I had and I could not log in. Petition open for 5-6 days now and not a peep.
Sorry I don't mean to be harsh but sometimes the response to problems is great and other times it's not.
A
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ar'Thez Daapthorn
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Posted - 2007.08.16 05:51:00 -
[299]
From the comments here, the hang on ;acquiring bulk data' is a perennial problem. I have been trying for 24 hours to get on and am getting the 'acquiring *' msg. I have had probs in the past with this but after 2 mins-10-35-60, I have finally been allowed to play the game that I pay to use. No longer it seems so my money is flowing into a black hole. I reckon this game is the best ever but, hey, realistically if I cannot get in to play then I cancel the subscription. Another day or two of this and I am gone. Does anyone in CCP read these threads??
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quincy robin
Gallente Umbra Inceptio Rogue Method Alliance
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Posted - 2007.08.16 20:50:00 -
[300]
The only way i`ve been able to play EvE for months now, is to remove the pc from my router and go direct to the cable modem, which also means no other pc in the house can access the `net when i play
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Razoran
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Posted - 2007.08.18 06:42:00 -
[301]
I cant believe how long this problem has existed, and noone at ccp has bothered to look at it.its beyond frustrating to be doing great one day and not being able to log at all now!ccp please,for gods sakes do something, or i quit. dollars are worth a lot here, and i want to get what im paying for.im sorry if it sounds angry, its cauze i am.
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Tommy TenKreds
Animal Mercantile Executive Animal.
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Posted - 2007.08.19 12:45:00 -
[302]
Yesterday, I did a complete reinstall of Eve to try to address the frequent disconnects I have had over the last two weeks.
I think I have decided that the disconnects are a problem with my ISP/ network, where quality of connection drops from time to time and Eve reacts badly (I'm a new customer with TalkTalk, but the UK are having some general BT network issues atm afaik). But I have had no issues other than random disconnects until today.
Today, I have encountered this issue with "Aquiring Bulk Data" being delayed. The client just stops at this stage until the connection eventually times out.
I can't get into Eve at all now, despite the completely clean reinstall yesterday. Please fix this issue CCP.
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Tommy TenKreds
Animal Mercantile Executive Animal.
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Posted - 2007.08.19 15:26:00 -
[303]
Edited by: Tommy TenKreds on 19/08/2007 15:30:33
Reinstalled the Eve client again today and that hasn't addressed this problem.
Client is still hanging at "Aquiring Bulk Data" until the connection is lost after about five minutes.
My firewall reports that no data is actually being transferred during this time - so it's not even a problem with a big download - it must be a basic connection issue.
But I spoke to my ISP today and they report no network issues, so it's a server issue that has arisen since the post DT crash today.
Come on CCP - at least address this issue please.
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Tig Halberd
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Posted - 2007.08.20 15:09:00 -
[304]
I just found a fix for this problem, at least in my case...
It turns out that the problem has to do, in part with the Internet Service Providers you cross to hit the EVE servers. In my case, the problem manifested itself after I switched from XP to Vista. The networking stack in Vista increased the maximum transmission unit (MTU) size used in networking. In addition, on my old system I had a Virtual Private Networking (VPN) client on my machine which artificially lowered the MTU on my XP system when it was installed. The new version of the VPN on Vista only lowered the MTU when it was active. The long and short of it was that I could run EVE from Vista if my VPN was active, but not when directly connecting from home via my cable provider.
It turns out that my ISP began using VLAN Tagging, which adds overhead to my connection and means that if the data I am sending fills the buffer set by the MTU, the data packet becomes fragmented and needs to be "continued". Somewhere along the line CCP probably added some fragmentation protection (for security purposes), although this is an assumption on my part. That combined with some funky stuff my ISP was doing caused my connection to break.
So, I swapped my router out at home for a firewall which limits my MTU down a bit, and it works fine from home now.
My suggestion is that you try lowering the MTU on your networking stack to about 1000 to 1200 and see how it works. If it works, then just remember me when we meet in 0.0 and have mercy on my noob self (or at least let me fire first ).
If it turns out this is indeed the case, CCP may want to look into a way of limiting the MTU in thier client when it's active, much like my VPN software does.
Good luck guys.
-Tig
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Tig Halberd
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Posted - 2007.08.20 15:11:00 -
[305]
BTW, your ISP may say there is no issue with the connection, becuase technically from their point there isn't. I just know a guy that works for my ISP and he did some digging for me...
-Tig
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Tommy TenKreds
Animal Mercantile Executive Animal.
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Posted - 2007.08.20 15:34:00 -
[306]
Originally by: Tig Halberd It turns out that my ISP began using VLAN Tagging, which adds overhead to my connection and means that if the data I am sending fills the buffer set by the MTU, the data packet becomes fragmented and needs to be "continued". Somewhere along the line CCP probably added some fragmentation protection (for security purposes), although this is an assumption on my part. That combined with some funky stuff my ISP was doing caused my connection to break.
So, I swapped my router out at home for a firewall which limits my MTU down a bit, and it works fine from home now.
My suggestion is that you try lowering the MTU on your networking stack to about 1000 to 1200 and see how it works. If it works, then just remember me when we meet in 0.0 and have mercy on my noob self (or at least let me fire first ).
If it turns out this is indeed the case, CCP may want to look into a way of limiting the MTU in thier client when it's active, much like my VPN software does.
Good luck guys.
-Tig
I could kiss you right now, mate.
I dropped my modem's MTU setting down to 1200.. no joy, then 1100 and it works!
My ISP had already had me try setting it to 1400, with no results. I should have tried lower myself, but I felt like I was grasping at straws.
Thanks man. I can go change skills now.
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Tig Halberd
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Posted - 2007.08.20 19:09:00 -
[307]
Rock on.... Glad to hear it worked for you too.
Now that I know it wasn't just a fluke for me, I'm going to start playing with some of the other settings to see if I can tweak it out for the best stable setup for EVE.
If anyone knows of a network profile switcher that can easily allow me to set these tweaks and switch between different sets for different apps, let me know. I'd hate to have to right one myself....
-Tig
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Kasshim
Omega Strike Force
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Posted - 2007.08.21 23:23:00 -
[308]
Edited by: Kasshim on 21/08/2007 23:24:20 Whatever CCP did this past downtime, it has ruined EvE or me yet again. Last time I was getting stuck at Acquiring Bulk Data was about 5 months ago, now the problem is back. 1 of my skills are due and the other in 10 days. If I still can't log on by then, I'll join others who have done so before and cancel my account. What's the point in paying when you get recurring problems like this that keep you from playing the damn game! Other MMORPG's don't have this issue, at least the others I have played. CCP needs to get a better ISP.
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kaeri
Gallente Kaeri Corp
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Posted - 2007.08.22 13:41:00 -
[309]
I've been having this issue on my work pc for the last three days or so. Before the weekend all was fine, now at work I cannot log in for the life of me!
At home I log in fine and it's stable (well as stable as it ever is)...
So either CCp have done something or my isp at work has done something. Either way, it's a bit crap not being able to log in....
Anyone got any more idea? CCP, are you looking into this? [Kaeri] |
kaeri
Gallente Kaeri Corp
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Posted - 2007.08.22 13:45:00 -
[310]
I've been having this issue on my work pc for the last three days or so. Before the weekend all was fine, now at work I cannot log in for the life of me!
At home I log in fine and it's stable (well as stable as it ever is)...
So either CCp have done something or my isp at work has done something. Either way, it's a bit crap not being able to log in on one machine but be able to on another....I quite like popping into TQ at lunch!
Anyone got any more ideas? CCP, are you looking into this? [Kaeri] |
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Tig Halberd
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Posted - 2007.08.22 19:18:00 -
[311]
Edited by: Tig Halberd on 22/08/2007 19:19:01 Try the MTU fix I posted above. I got some messages from other people who tried it and it worked for them... One here and several via EVE mail
If CCP made a change to how the network traffic is handled, it could be the catalyst for the problem, however it technically isn't a problem they are can control but rather a problem caused by how your ISP handles the traffic or overhead to the traffic that they may add when it is crossing their network. The goes for various routers and firewalls you may have on your network at home as well....
I presume they need to keep streamlining the way network traffic is handled and is secured (I know I do).
NOTE: I am seriously not just pulling this stuff out of my proverbial butt.... I actually owned a large ISP at one point and manage a large network now...
-Tig
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Nackturion
Celestial Horizon Corp. Valainaloce
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Posted - 2007.08.23 05:23:00 -
[312]
Could this be linked to my recent problems? I'm not getting bad lag spikes when doing specific things in game, mainly that involve retrieval of information for the first time (Show info on someone I haven't before, market details, selling items, entering a system I haven't before..) or would this still be linked to the mysterious DB issues I saw tagged on the client a few days ago? I'm clearly at a loss here :( (And tis happens no matter what system i'm in.)
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kaeri
Gallente Kaeri Corp
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Posted - 2007.08.23 15:42:00 -
[313]
Edited by: kaeri on 23/08/2007 15:42:35 So up until about an hour ago i've had lots of problems connecting to the game AND to this website (the forums) which has been a bit frustrating.
Then all of a sudden both Eve and the eve website have started working agian like they used to, all seems to be fine *touch wood*.
Was a change made ccp side? or was a change made isp side? Anyone?
[Kaeri] |
kaeri
Gallente Kaeri Corp
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Posted - 2007.08.23 21:58:00 -
[314]
I tried again about 5pm at work and couldnt get onto the website or onto eve again....*puzzled*
Seems odd since it only started happening this week. Anyone else having this problem? [Kaeri] |
kaeri
Gallente Kaeri Corp
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Posted - 2007.08.24 14:30:00 -
[315]
*latest update* after DT today I have had NO problems reaching the eve site and have had NO problem entering the game.
What's going on CCP? what serverside tweaks are you doing that affect this? Any info would be greatly appreciated. [Kaeri] |
kaeri
Gallente Kaeri Corp
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Posted - 2007.09.05 11:19:00 -
[316]
So up until yesterday afternoon DT all has been going well. Then after DT yesterday once again i couldn't log into the game and couldnt get on the eve website. I can get on EVERY other website I've tried.
The Client seems to crash at varying places. Usually at Acquiring bulk data. Sometimes on loading station, and sometimes I get in to the game and it dies when I try to chat or load a contract window, or bio window.
So I have no idea again as to what to do. I have also got another friend in work to try and run eve and the website (as he plays too) and he is getting the exact same result as me.
This is also the first time all day (during todays DT) that I've been able to get into the eve forums to post about it.
Whats going on CCP? At least let us know if this is being worked on? [Kaeri] |
kaeri
Gallente Kaeri Corp
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Posted - 2007.09.05 11:21:00 -
[317]
Also, seeing as this is an ongoing...can we make this a sticky so we can catch up on IF things are being solved? [Kaeri] |
kaeri
Gallente Kaeri Corp
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Posted - 2007.09.05 12:01:00 -
[318]
One more point: Why is it when the server goes down for DT that i can instantly get back on the eve website without a problem? The two seem interconnected...
Is anyone else having similar issues? [Kaeri] |
animelollypopsucker
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Posted - 2007.09.05 13:13:00 -
[319]
Rename or delete C:\Documents and Settings\<YOUR USERNAME>\Local Settings\Application Data\CCP
Please note that "Local Settings" and "Application Data" folders are hidden by default.
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Nathan Cross
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Posted - 2007.09.05 19:03:00 -
[320]
Same problems with the client and forum/account management crapping out ever since Monday's DT. Been able to log on once during the last 30 hrs or so. Unfortunately neither the MTU fix nor deleting local/rebooting the computer/praying to god has made any difference. Since the rest of teh intarweb works for me I'll go out on a limb and say it's a CCP-side problem. Feels like I'm on a glitchy dial-up back in ye olde days. I'll sit this one out before I decide if upgrading from trial is worth it.
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Nathan Cross
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Posted - 2007.09.05 19:08:00 -
[321]
Same problems with the client and forum/account management crapping out ever since Monday's DT. Been able to log on once during the last 30 hrs or so. Unfortunately neither the MTU fix nor deleting local/rebooting the computer/praying to god has made any difference. Since the rest of teh intarweb works for me I'll go out on a limb and say it's a CCP-side problem. Feels like I'm on a glitchy dial-up back in ye olde days. I'll sit this one out before I decide if upgrading from trial is worth it.
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Sninja
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Posted - 2007.09.11 15:50:00 -
[322]
Same stuff with me too...Stuck on stupid "Acquiring bulk sh**" window...Renamed folder...no use...BTW this happens from time to time, every week......Any suggestions? And when CCP will stop to ignore this problem?
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Xantheris
Unknown-Heroes KA0S Theory
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Posted - 2007.09.16 08:18:00 -
[323]
STILL a problem, I know it's not just me this is happening to. Tried everything, format, reinstall, new drivers, delete cache, etc. Sometimes it'll let me login without hanging at 'Acquiring Bulk Data' at all, but other times it'll hang for hours.
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Tandar Asteron
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Posted - 2007.09.20 17:19:00 -
[324]
Same problem here. The game worked fine on a wireless net in the states, now back home in the UK it won't load. Nothing changed about my laptop, so it has to be the network.
I tried deleting cache, no use. Tried setting the MTU of my router (netgear) to 1400, 1100 and 1000, no use. Actually, when setting the MTU to non-default values, the loader stopped at 'Authenticating' instead of 'Acquring bulk data'. How do I file a tech support request?
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SUXOR
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Posted - 2007.09.20 20:41:00 -
[325]
im getting all of the above... sometimes hangs on character selection.. sometime and mostly on bulk dta but early in the mornin gits fine.. OVERSUBSCRIBED ! guys mayby this game isnt that important to you.. but its all i do to realx and all its dong now is making be very agitated, number 302 to login on day 1 launch aqnd im considering moving on.. i need to play not get annoyed. its not this end.. its server side
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Jadin Lazarin
Caldari ARK-CORP
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Posted - 2007.09.21 16:59:00 -
[326]
I am sure you guys are shocked but I am experiencing the exact same problem and have been for about 5-6 days now, maybe longer as I have lost count in the frustration, but I frequently hang and lose connection at the acquiring of bulk data.
The odd, I stress odd, time it lets me in I crash either after character selection or if I trigger a module or sometimes just when sitting there doing nothing.
I have tried just about everything now to resolve the issue including: a) bypassing router b) lower MTU's c) downloading and reinstalling client d) making sure drivers are uptodate e) probabely a few other suggestions I am forgetting f) praying to CCP that something will be done
Unfortunately I am still stuck at this point and starting to get bitter as I just want to play the game.
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Xantheris
Unknown-Heroes KA0S Theory
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Posted - 2007.10.05 12:36:00 -
[327]
This is still happening to me. I admit it is happening less than it was 2-3 weeks ago but it is still annoying and frustrating not knowing when Eve will be in a good mood and let me logon. Fix it CCP, PLEASE!
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Melody Zastra
Gallente Vikramaditya DO JAJA Alliance
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Posted - 2007.10.29 14:03:00 -
[328]
Edited by: Melody Zastra on 29/10/2007 14:03:01 I had this problem in Jan/Feb this year, which was blamed on the Taiwan earthquake.
Anyway, I was bored with the other games I was playing so decided to come back and see how Eve had developped since I'd left...
Well I'd love to know but after after paying my $14.95, I'm stuck at acquiring bulk data YET again! Grr.....
Can I get a rebate if I've never managed to login after renenwing my subscription?
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crucifix1on
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Posted - 2007.11.25 07:20:00 -
[329]
Edited by: crucifix1on on 25/11/2007 07:43:07 Edited by: crucifix1on on 25/11/2007 07:42:16 Edited by: crucifix1on on 25/11/2007 07:41:28 OK, I had the same problem when I installed eve on a new pc, I could get as far as acquiring bulk data and no further. I assume most of the people with this problem are using wireless? I was and I found out that my alt char was set as default. I had been using my main char on my old machine. I guess that just confused things when connecting wirelessly with no machonet cached save game data. But it only happens with certain connection types. When you exit eve it remembers the game state and on reconnect with no save game data it would still remember the game state but also try to load default settings causing a conflict and keeping you sitting there for hours twiddling your thumbs (just a theory). I overcame the problem by doing a direct ethernet cable connection and problem was solved. I'm not sure if the eve website allows you to set which char is default but if you try a petition on the website, it'll be whichever char name it first puts in the box. I have a feeling that if you manage to log in to eve via a stable connection and make active whichever char is default then your login problems will go away. Try it, it worked for me.
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Allidar
Gallente
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Posted - 2007.11.25 07:38:00 -
[330]
Just to prove my point, my last post is as Crucifix1on, my alt, which came up as default on this website. Allidar is my main char. As the eve website and game server are integrated, I assume that whatever rule applies on the website also applies on the game server. So without your alt being the last active char eve tries to make it active even though it hasn't been selected by you. As this is not possible it just causes a conflict and hangs, waiting for something that can never happen. This only happens on certain connections where the client does not have the connectivity to make the changes needed (I assume again). Let me know if my assumptions were anywhere near the mark, or if I'm barking mad! Cheers and fly safe.
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Admiral Odama
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Posted - 2007.12.13 22:07:00 -
[331]
The MTU fix posted by Tig seems to be working wonders.
Thanks Tig! ^-^
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Sinafay Sintar
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Posted - 2008.01.21 20:09:00 -
[332]
Has this problem been fixed or is there a fix for it seems that I have this problem too, loading up my account, authenticates, then goes to load bulk data and then freezes and then looses conection to server
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Condecinte
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Posted - 2008.01.30 13:57:00 -
[333]
I started getting this today. Bulk data takes ages, it gets to about 480/570 and then Eve crashes with "connection to server lost".
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Condecinte
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Posted - 2008.01.30 16:03:00 -
[334]
Edited by: Condecinte on 30/01/2008 16:04:55 There is a file in the bulkdata folder called 53ce.cache sized at 571kb, this is the one that it seems to be crashing on. Every time I log on I just get acquiring bulk data (5/36) and the counter crashes at close to (500/571kb). Any ideas how I can fix this?
Edit: this started when I tried to log in right after DT today, it was fine last night.
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Mal Vol
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Posted - 2008.01.30 19:17:00 -
[335]
Originally by: Condecinte Edited by: Condecinte on 30/01/2008 16:04:55 There is a file in the bulkdata folder called 53ce.cache sized at 571kb, this is the one that it seems to be crashing on. Every time I log on I just get acquiring bulk data (5/36) and the counter crashes at close to (500/571kb). Any ideas how I can fix this?
Edit: this started when I tried to log in right after DT today, it was fine last night.
^^^I have the same problem. Worked fine last night, now today it's stuck on acquiring bulk data 5/36 (28/571kb) |
Condecinte
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Posted - 2008.01.31 14:51:00 -
[336]
I made a backup of my cache and then deleted it, I also backed up and deleted the bulkdata folder in the installation folder. I started up the client and watched it for 30 mins as it crawled slowly through all the files. It finally got to (36/36) (11/11kb) and then it crashed out and restarted with the messgae "connection to server lost". Can somebody please please please help me because I don't know what else to do.
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Tyr Garand
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Posted - 2008.02.19 23:53:00 -
[337]
I am having exactly the same problem. I have applied the new patch and now when I try to connect I get to 36/36 of the bulk data packets and the connection to the server is lost.
Does anyone have any suggestions as to how I can diagnose/fix this problem?
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Xantheris
Unknown-Heroes Black Star Alliance
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Posted - 2008.02.23 09:27:00 -
[338]
CCP, this happens way too much. Let us download the bulk data folder off a mirror and manually put it where it belongs. I am having same problem after the last patch, Bulk Data gets to 35/36 and then crashes and says "connection lost." I tried lowering MTU, rebooting, cache clear, etc, etc.
Please CCP give us a fix.
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Drazi1
Minmatar The Knights Templar Pure.
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Posted - 2008.02.26 19:34:00 -
[339]
I have the same problems cannot get past aquiring data bit, this is so frustrating stuck at 11/36
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Willoughby Dashwood
Gallente Federal Navy Academy
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Posted - 2008.02.26 21:24:00 -
[340]
Same here - stuck on 34/36 and I've got a skill that needs changing soon.
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Azaghtoth
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Posted - 2008.02.28 22:54:00 -
[341]
Hello, I got the same error "Acquiring bulk data" 5/36, I cannot pass over this. After 15 minutes I got "connection to server lost". I tried to reconnect for more that 10 times with the same result, I've even reinstalled the client 2 times, but nothing. Don't know else what to do. I want to mention that I'm new to EVE and after 14 days of trial I've decided to go further and purchase a time card. I have lost one day trying to connect, I will try tomorrow again, maybe in 30 days('till the card will expire) I will achieve a successfully connection.
Have a great day everyone.
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White pilot
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Posted - 2008.02.29 15:20:00 -
[342]
So, has anyone found a solution for this problem?
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bucktooth
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Posted - 2008.03.01 16:05:00 -
[343]
Just to inform, I also have the same problem. Stuck on (5/36)101kb - Petition posted 2 days ago, with no reply.
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Drazi1
Minmatar The Knights Templar Pure.
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Posted - 2008.03.01 19:15:00 -
[344]
Edited by: Drazi1 on 01/03/2008 19:16:04 try a program called pingplotter . www.pingplotter.com.
Download the standard version u get 30 days use out of it, but its enough to check if its a problem with ur connection or ur isp
I have been having issues, but i found out its my ISP that's been giving me grief. Been like this since tuesday
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