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Thread Statistics | Show CCP posts - 33 post(s) |

Abyss Guardian
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Posted - 2007.12.07 00:04:00 -
[1621]
my computer rebooted right after i downloaded the classictopremuim.. no WTF do i do?
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Mourn Navarre
Caldari Provisions
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Posted - 2007.12.07 00:06:00 -
[1622]
Originally by: CCP Lingorm OK to make things Clearer follow the following steps.
ASSUME THAT YOU HAVE BEEN EFFECTED BY THIS.
Now answer the following Questions.
Am I running Windows Vista? Yes - I am not affected. Am I running Linux or OSX(Mac)? Yes - I am not affected.
Am I running Classic Client? Yes - I am not affected. Did I install from the Premium Full Installer? Yes - I am not affected.
Is my copy of EVE is on a different Drive (for example d:\) to Windows (for example c:\)? Yes - I am not affected.
I answered NO to all of the above. What do I do now?
Please see the First Post in this thread for instructions. It will be updated with all instructions to solve this problem.
Quoting this so it is seen by people who are at this level of the topic and ignoring the first page. 
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Mini Mizer
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Posted - 2007.12.07 00:07:00 -
[1623]
ok yeah you removed my boot.ini from c:\windows um but should we go ahead and remove the boot.ini from the eve folder or does it really matter :)?
and for the vista fan crowd, im glad you have it, you can keep it. vista is not ever going to be a solution. you just got "lucky" this time.
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Zanmaru
Gallente Garoun Investment Bank
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Posted - 2007.12.07 00:07:00 -
[1624]
Originally by: Tyler Rainez
Originally by: Mourn Navarre
Originally by: Tyler Rainez
Originally by: RampageSR
Originally by: Tyler Rainez
Not to defend Micro$oft, but they did advertise that Vista was a more secure platform, maybe that's why there's not a boot.ini to delete or overwrite. Before you point fingers ask yourself...Did I do everything I could to prevent a disaster from happening?
Doesn't having all the latest security patches for Windows XP constitute being up to date on the latest prevention of such disasters? Oh, and Windows Vista is a joke in itself. When I used a Vista system, it gets quite annoying to click through tons of pop ups asking if you're sure you want to run something.
That's called security...make sure you know what's going on instead of just running in the background with no knowledge.
No, its called CYA (cover your ass). That way Microsoft can claim people who are hit with spyware/malware did it to themselves when they keep clicking yes to all the popups that come up from even trying to copy files from one place to the other. It is has about all the expectation of people actually reading and retaining all the information in the Vista software licensing agreement. And you'll be amazed at the amount of responsibility they thrust upon the user.
Oh, lets not forget you can get around this 'security' feature by renaming the file from an exe file to any other name. Genius, huh?
Well just to end this little disagreement - If you had Vista you would not have this problem.....PERIOD.
So... CCP is not guilty simply because we didn't bother to spend $200+ on a new OS that is still not completely proven, and despite the fact that Eve specifically states that Eve and the high quality pack supports Windows XP? Boot.ini deletion is generally a fairly minor problem, but still, I think if CCP claims software is compatible with an OS, it shouldn't DAMAGE said OS, nevermind the fact that a person can't honestly expect a legitimate piece of software from a legitimate company to do something like this. Yes yes, keeping your OS up to date is an important part of maintenance, but you can't honestly blame the user for something like this. Seems more like thinly veiled gloating, about the fact that you have a shiny new OS that wasn't affected. --- Wheels within wheels in a spiral array, a pattern so grand and complex. Time after time we lose sight of the way, our causes can't see their effects. |

Solomon XI
Caldari Dawn of Chaos
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Posted - 2007.12.07 00:09:00 -
[1625]
Oh, the sheer joy this patch has brought me. 
I have had to reinstall XP:MCE on one of the computers in our household and was able to fix the other two with some tricks in this thread. Still, I do not understand how CCP allowed this to happen.
I want to know this from CCP and I want to know it right now. HOW ARE YOU GOING TO MAKE THIS RIGHT?
Will you reimburse us either by a few months subscription or by a billion or so ISK? I lost gigabytes of data to this failure on your part. I'm not super 'computer savvy' as some of the elitists in this group. This should never have happened. Period. 
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Barakkus
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Posted - 2007.12.07 00:09:00 -
[1626]
Originally by: Brown Star
d00d, u owe me a new keyboard...
...and i want compensation for the burning sensation caused by coffee spraying out my nose...
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LogixCraft
Gallente Insidious Existence
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Posted - 2007.12.07 00:10:00 -
[1627]
Originally by: darthkalo
Originally by: LogixCraft I downloaded the content last night, booted up eve to see the graphics were kinda messed up even though I support them(Looks like a depth buffer problem). Thought "meh" I'll deal with it tommorow and shutdown for the night, got up this morning ready to tackle the graphics problem (thought I could use a driver update) to find lo' and behold, XP has been royally @$@#!% up. I'm at work now, but even when I tried the recovery via windows disk, it turns out my User with admin access isn't the admin, and since i haven't logged onto the "real" admin account since I got the computer I'm seriously screwed. Not fun when it resets after trying to input the wrong password 3 times in a row.
I'm going to try and tackle this once I get home again, and if I need to repartition I'm going to be ****ed.
*sigh* Well I do say thank you to CCP for their efforts, but I wish (not going to happen) we can get some sort of reimburstment/apology from CCP for those of us effected.
Wish me luck, with my graphics and the future of C drive.
If you are trying to log in thru the recovery console and you have never set administrator password, just press enter when prompted(empty password).
I already tried this and it didn't work. Knowing me it's some insanely long password for reasons I don't know...I would use a password recovery program but the recovery console resets after 3 password attempts.
----------------------------- [ 2007.09.19 20:30:54 ] (combat) CCP's premium content strikes you perfectly wrecking your Boot.ini and Time. |

Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.07 00:10:00 -
[1628]
Originally by: Tyler Rainez
Well just to end this little disagreement - If you had Vista you would not have this problem.....PERIOD.
Hmmm, let me fix that for you...
If CCP did not use the name of an important system file such as boot.ini no one would have this problem.....PERIOD.
There, fixed.
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implanted
Caldari THEM. Praesidium Libertatis
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Posted - 2007.12.07 00:10:00 -
[1629]
Edited by: implanted on 07/12/2007 00:17:30 heres an easy way to fix boot.ini prob....go here ->
http://pcsupport.about.com/od/fixtheproblem/ht/repairbootini.htm
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Zanmaru
Gallente Garoun Investment Bank
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Posted - 2007.12.07 00:12:00 -
[1630]
Originally by: Abyss Guardian my computer rebooted right after i downloaded the classictopremuim.. no WTF do i do?
Well, the fact that you posted this proves that your PC wasn't borked. XP SP2 has a sa***aurd in place that uses a back-up version of boot.ini, though you'll still want to replace the file. The windows default boot.ini shown in the first post should be sufficient. --- Wheels within wheels in a spiral array, a pattern so grand and complex. Time after time we lose sight of the way, our causes can't see their effects. |

Ontaku Oroa
Minmatar Masuat'aa Matari Ushra'Khan
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Posted - 2007.12.07 00:12:00 -
[1631]
Usually most games have a clause in their EULA which states that the developer is not responsible for eventual damages which may occur to your computer through use of the product.
It's an old clause that got written precisely because you never can tell what will go wrong when you throw a piece of software into the myriad configurations that the PC is capable of.
So yeah... anyway, what I don't get is the people who don't keep backup of their important data, especially on their work PC's. Makes about as much sense as writing an Office Word document for five hours without saving once. Then there's a power outage and consequent screaming.
Rule of thumb in the computer world is - know what you are doing. If you don't know what you are doing, then at least do it on a machine which you don't mind wiping clean from time to time.
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Innsu
Tyrell Corp INTERDICTION
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Posted - 2007.12.07 00:12:00 -
[1632]
I have to say i am not impressed, spent several hours tonight getting my PC to work ! ! !     
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Abyss Guardian
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Posted - 2007.12.07 00:13:00 -
[1633]
is it possible that your computer will work evan with this file missing for my computers, runs on xp and still continues to wor kand play eve online.... thank you god you basturd@
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Ph'koveh
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Posted - 2007.12.07 00:13:00 -
[1634]
Originally by: Price Watcher ... 1.MORAL. If I break it I pay for it. This is a moral position and is absolute. ...<other lolz snipped>
By far, the FUNNIEST post in this entire thread!
To CCP: Oops. Hope it works out. To those trying to help: Kudos! Good on ya! To those whose got hit: Sorry, sucks to be you! To the trolls and whiners: STFU and get out of the way! To those threatening to sue: ROFLMAO! Good luck with that! To those who are going to leave the game: Can I have ur stuff?!
Yup. Life isn't fair. Kinda like EVE.... :) |

Mourn Navarre
Caldari Provisions
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Posted - 2007.12.07 00:14:00 -
[1635]
Originally by: mishkof
Originally by: Kordesh
Originally by: Demarcus I feel bad for CCP, this has the smell of pending lawsuits.
Impending frivolous lawsuits. This isn't the first time by far that something like this has happened in the gaming industry. They acted promptly and such situations are covered in the EULA that everyone has agreed to. If people are thinking about causing completely unnecessary trouble, they might as well save themselves the time, they don't have a legal leg to stand on.
Examples? Please post them or STFU.
I would like to compare the customer service from previous incidences such as these.
You mean like the Microsoft update for Vista that passed through the several corporate company's WSUS servers and installed automatically on several thousand corporate PCs (for the uninformed, WSUS is supposed to notify of the update and then ask if you want to allow it through to the network or not)and dragging them down to a snail's pace and needing to reformat them to remove the update? Gee, nope, can't think of one example.
Several of the administrators affected that posted about it blamed themselves for introducing Vista to their network. Poor buggers.
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Zanmaru
Gallente Garoun Investment Bank
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Posted - 2007.12.07 00:16:00 -
[1636]
Originally by: Ph'koveh
To the trolls and whiners: STFU and get out of the way!
STFU and get out of the way! --- Wheels within wheels in a spiral array, a pattern so grand and complex. Time after time we lose sight of the way, our causes can't see their effects. |

Mourn Navarre
Caldari Provisions
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Posted - 2007.12.07 00:16:00 -
[1637]
Originally by: Innsu I have to say i am not impressed, spent several hours tonight getting my PC to work ! ! !     
Really? I've been using windows since it came out and in the past when the problem happened (on NT, W2K and XP), it took me about 10 minutes. Then I became experienced and it takes more like 5. I also type 80 WPM so creating the file is pretty quick for me.
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Tyler Rainez
Gallente Fallen Kings Inc
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Posted - 2007.12.07 00:16:00 -
[1638]
Well just to end this little disagreement - If you had Vista you would not have this problem.....PERIOD.
So... CCP is not guilty simply because we didn't bother to spend $200+ on a new OS that is still not completely proven, and despite the fact that Eve specifically states that Eve and the high quality pack supports Windows XP? Boot.ini deletion is generally a fairly minor problem, but still, I think if CCP claims software is compatible with an OS, it shouldn't DAMAGE said OS, nevermind the fact that a person can't honestly expect a legitimate piece of software from a legitimate company to do something like this. Yes yes, keeping your OS up to date is an important part of maintenance, but you can't honestly blame the user for something like this. Seems more like thinly veiled gloating, about the fact that you have a shiny new OS that wasn't affected.
No, by all means, but CCP is made up of human beings, which WILL make mistakes, and I applaud thier efforts in advising of THIER mistake, pulling down the patch, and setting up help lines to assist those with problems. But i figure if you don't pay for EVE for 3 months, then you could have Vista, which BTW I'm no fan of M$, I would buy an apple if all my apps worked with it...remember EVE didn't work with Linux or Apple till' a couple weeks ago.
I only have two things in this world, my word and my balls and I don't break'em for nobody! -- Tony Montana |

darthkalo
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Posted - 2007.12.07 00:16:00 -
[1639]
Originally by: LogixCraft
Originally by: darthkalo
Originally by: LogixCraft I downloaded the content last night, booted up eve to see the graphics were kinda messed up even though I support them(Looks like a depth buffer problem). Thought "meh" I'll deal with it tommorow and shutdown for the night, got up this morning ready to tackle the graphics problem (thought I could use a driver update) to find lo' and behold, XP has been royally @$@#!% up. I'm at work now, but even when I tried the recovery via windows disk, it turns out my User with admin access isn't the admin, and since i haven't logged onto the "real" admin account since I got the computer I'm seriously screwed. Not fun when it resets after trying to input the wrong password 3 times in a row.
I'm going to try and tackle this once I get home again, and if I need to repartition I'm going to be ****ed.
*sigh* Well I do say thank you to CCP for their efforts, but I wish (not going to happen) we can get some sort of reimburstment/apology from CCP for those of us effected.
Wish me luck, with my graphics and the future of C drive.
If you are trying to log in thru the recovery console and you have never set administrator password, just press enter when prompted(empty password).
I already tried this and it didn't work. Knowing me it's some insanely long password for reasons I don't know...I would use a password recovery program but the recovery console resets after 3 password attempts.
Download "hiren's boot cd" from a torrent site or other location. Then boot with it and use the NTPWD tool to reset the administrator password. ONLY do that if you havent used file encryption for your files/folders. Usually you havent...
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Mourn Navarre
Caldari Provisions
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Posted - 2007.12.07 00:21:00 -
[1640]
Originally by: Mini Mizer Edited by: Mini Mizer on 07/12/2007 00:08:14 ok yeah you removed my boot.ini from c:\ um but should we go ahead and remove the boot.ini from the eve folder or does it really matter :)?
and for the vista fan crowd, im glad you have it, you can keep it. vista is not ever going to be a solution. you just got "lucky" this time.
This is like people who are pleased with themselves because they are immune to XP patch problems when they are running Windows 98. Hah.
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Synis
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Posted - 2007.12.07 00:22:00 -
[1641]
Just a quick comment. It is absolutely shocking that there are people on these forums that are either directly or indirectly blaming the players for this incredible CCP screw-up.
"You should have upgraded to vista!"
"It is a simple fix!"
"It was really Microsofts fault!"
Amazing.... Never in my long history of gaming have I ever witnessed such fanboi zealotry.
Hey, I like Eve a lot. I am not "hating" on CCP, either. I am far more angry with the people blaming the victims here on the forums than CCP. Nonetheless, the blame for this issue lies 100% with CCP. You hear that, fanbois? There is NO justification AT ALL for such a massive coding issue to get through QA. EVER. Under ANY circumstances. How can you fanbois downplay this as if it is minor bug? This issue is going to cost people money out of their own pockets. If you are going to have a file named the same thing as a MAJOR OS system file you better damn well double check, triple check and then check again to make sure you've got your code pointing at the right directory.
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parrowdox
Caldari Vitai Lampada
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Posted - 2007.12.07 00:22:00 -
[1642]
i can boot but whe ni turn on it says inavlid boot.ini the loads up login box? whts wrong with my comp, why am i half borked? how can i fix do i follow usual boot.ini procedures????

- BoxFresh Killer -
Vitai Lampada - Mercs for Hire |

Selamar
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Posted - 2007.12.07 00:23:00 -
[1643]
Great discussion. Truly awesome.
My summary:
Microsoft - Fail because they put up some cones around the boot.ini file instead of a full-on roadbloack
CCP - Fail because they drove through the cones straight into the boot.ini file
There. Everyone's to blame.
CCP picked up on the fault fairly quickly and communicated effectively to the users (maybe too effectively - seemed to get a pop-up every 10 mins in game!). Because of the warning I received when I installed, I was able to rectify the fault easily. Yes, there could have been somewhat catastrophic results for some, but the instructions were clear enough.
Regardless, disaster was avoided, it doesn't affect everyone and the patch has spruced up my graphics.
I'm happy, despite the close call.
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Guru
Woopatang The Red Skull
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Posted - 2007.12.07 00:23:00 -
[1644]
I asked this question earlier after reading through the first 30-40 pages..lol I have my recovery disk from dell.. I have changed the boot order.. I put in the disk and I get no boot device available... or I get the same boot.ini missing..etc..etc.. message depending on if I disable the hard drive and only leave the cd drives enabled..(just trying different things as I am running out of things to try...lol) I have tried the dell recovery(which came with my computer) a gateway recover I had laying around.. and a windows professional disk I had laying around.. getting desperate as you can tell. I am guessing my cd drives arent initiating. I do see the light turn green for a few seconds when I put in the disk but nothing happens.. Any ideas? Anyone?!
Mind Over Matter: If I dont mind it dont matter.
http://www.woopatang.com |

Red Panda
VMF-214 Blacksheep
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Posted - 2007.12.07 00:24:00 -
[1645]
Edited by: Red Panda on 07/12/2007 00:26:49 For people that cant boot their PCs because they have already shutdown it AND they dont have a windows xp CD, there is a solution. A bit complex tough.
Its uninstall the Hard drive from your computer, and install it on another one that is not damaged. After a correct installation procedure (depending of your HD model and the temporary host specifications), you should be able to see your HD on the new computer. (generally E: disk)
All you have to do is to put a new boot.ini on your HD root directory. One of the possible sources could be in "E:\windows\pss" its name "boot.ini.backup". Just copy this one on the desktop rename it to boot.ini and put it on e:\
Reinstall your HD on your own computer system, and boot.
I will leave true tech ppl put some details to this. As I am not enough proficient in this for explain besides the fact that there are some standardized procedures to do this.
I manage a cyber cafe and 10 computers got the problem I used this method. The computers have a restore partition and no CD of windows XP. My only choice was to use a clean computer.
One of my employees got the problem already Sunday or Monday. But at that moment we didnt saw it was related to eve (the Sisi version of eve). The computer reboot being hours later. --------- Red Panda ---------
()_() ( '_') (")(") I need Bamboo !! |

Zanmaru
Gallente Garoun Investment Bank
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Posted - 2007.12.07 00:30:00 -
[1646]
Originally by: Synis Just a quick comment. It is absolutely shocking that there are people on these forums that are either directly or indirectly blaming the players for this incredible CCP screw-up.
"You should have upgraded to vista!"
"It is a simple fix!"
"It was really Microsofts fault!"
Amazing.... Never in my long history of gaming have I ever witnessed such fanboi zealotry.
Hey, I like Eve a lot. I am not "hating" on CCP, either. I am far more angry with the people blaming the victims here on the forums than CCP. Nonetheless, the blame for this issue lies 100% with CCP. You hear that, fanbois? There is NO justification AT ALL for such a massive coding issue to get through QA. EVER. Under ANY circumstances. How can you fanbois downplay this as if it is minor bug? This issue is going to cost people money out of their own pockets. If you are going to have a file named the same thing as a MAJOR OS system file you better damn well double check, triple check and then check again to make sure you've got your code pointing at the right directory.
F'ing signed. --- Wheels within wheels in a spiral array, a pattern so grand and complex. Time after time we lose sight of the way, our causes can't see their effects. |

Mourn Navarre
Caldari Provisions
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Posted - 2007.12.07 00:30:00 -
[1647]
Originally by: Zanmaru So... CCP is not guilty simply because we didn't bother to spend $200+ on a new OS that is still not completely proven, and despite the fact that Eve specifically states that Eve and the high quality pack supports Windows XP? Boot.ini deletion is generally a fairly minor problem, but still, I think if CCP claims software is compatible with an OS, it shouldn't DAMAGE said OS, nevermind the fact that a person can't honestly expect a legitimate piece of software from a legitimate company to do something like this. Yes yes, keeping your OS up to date is an important part of maintenance, but you can't honestly blame the user for something like this. Seems more like thinly veiled gloating, about the fact that you have a shiny new OS that wasn't affected.
I'm sorry but I just have to respond to this too.
Don't ALL software companies claim that and yet it does happen to damage the OS? I'll try not to further mention that updating your machine has been known in the past to do this to your machine. Oh wait, I mentioned it.
I myself don't blame the user. However, what I fault them for is being so naive that thinking their windows system will never have a problem. This kind of thing DOES happen. Just because it happened due to a glitch in the software that CCP made (that did not affect everyone might I add) is unfortunate but it also can happen every time you turn your computer on which most people falsely believe will not happen. If it didn't, I'd be out of a job, and so would a few million tech support people.
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MITSUK0
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Posted - 2007.12.07 00:31:00 -
[1648]
LOL
good going CCP 
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Mourn Navarre
Caldari Provisions
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Posted - 2007.12.07 00:31:00 -
[1649]
Edited by: Mourn Navarre on 07/12/2007 00:32:27
Originally by: Guru I asked this question earlier after reading through the first 30-40 pages..lol I have my recovery disk from dell.. I have changed the boot order.. I put in the disk and I get no boot device available... or I get the same boot.ini missing..etc..etc.. message depending on if I disable the hard drive and only leave the cd drives enabled..(just trying different things as I am running out of things to try...lol) I have tried the dell recovery(which came with my computer) a gateway recover I had laying around.. and a windows professional disk I had laying around.. getting desperate as you can tell. I am guessing my cd drives arent initiating. I do see the light turn green for a few seconds when I put in the disk but nothing happens.. Any ideas? Anyone?!
Yes, your system is not set to boot from the CD. I am not sure what key you'll have to press to get into BIOS to change the boot order though. I'm thinking F1, F2 or F10 when the machine starts powering up.
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WTF Tbone
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Posted - 2007.12.07 00:32:00 -
[1650]
Ok, I'm new to EVE (shocking I know) but really WTF. We're not talking about the game having a glitch. We are talking about a program patch install that F'ed with a Boot ini file. Now I'm no genius, but I do work in software. Who QA'd the install...oh wait they didn't.
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