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Author |
Thread Statistics | Show CCP posts - 40 post(s) |
Dythius Anthar
Romex Inc. Dustm3n
0
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Posted - 2013.08.09 01:04:00 -
[421] - Quote
I'm no longer able to play Eve on my PC at work, and I believe it's probably a proxy issue or ports being blocked. I have an IT ticket in at my company but I don't know when/if it will be fixed.
I was able to play just fine and patch up through Steam until the latest patch on August 1st. Is there a way to manually patch the launcher so that I can get into the game?
When I launch the game right now the launcher opens and says it's in 'Offline Mode' and won't log me in.
I've manually patched the Launcher to version 2.1.569300 from one of the latest links in the thread, and I've tried running the repair utility and still run into the 'Offline Mode' for the launcher when firing up the game through Steam. |
3dward Scissorhands
2
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Posted - 2013.09.03 20:34:00 -
[422] - Quote
Please Help CCP i am desperatly trying to update this stupid client, please help. error |
Joseph Crabs
Deep Core Mining Inc. Caldari State
2
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Posted - 2013.09.04 12:40:00 -
[423] - Quote
I had the same issue as 3dward and tried everything I found in about 5 other forum threads, but nothing worked. The support case I opened was never attended to. I ended up installing EVE from scratch and then it worked. However, I have now lost all my window settings, market favorites, etc...
Thanks for this. |
Jolly Syco
The Brotherhood of Chaos Confederation of xXPIZZAXx
0
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Posted - 2013.09.06 04:10:00 -
[424] - Quote
Launcher gets to about %30 and then crashes, or comes up with an error message that gives me the option to start eve or cancel. When I select start eve it says incompatible build and tells me to update which starts the whole thing over again. I had to do a fresh install after the 1.1 update, and I don't want to do this again. I don't know how things are run at CCP, but the company I worked for would have fired me if I had released this Launcher. I've had nothing but trouble from it since I started playing again, and would really like to either see the patching system go back to the old way, or put in a way to bypass this god awful launcher altogether and install patches manually. |
Nefera Jin
Dragon Clan Nulli Secunda
0
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Posted - 2013.09.06 18:29:00 -
[425] - Quote
launcher gets to about 30% and then says update failed and stops. showing anerror message ( i cannot post all as i have not so many characters left..):
Traceback (most recent call last): File "lib\update.pyo", line 719, in CreatePatch File "lib\update.pyo", line 492, in Run File "zsync\zsync.pyo", line 1041, in CreatePatch File "zsync\zsync.pyo", line 897, in GetPatchCalculations KeyError: 'resDX9Scene.stuff'
the message itself is much longer. if i log to the login screen and it drops me out to patch i also get an error message when 7/7 applying patch. it just stops and shows an error message. I tried repair tool too but this also crashes when downloading receipes. no idea what to do now. please help |
Athezur Golgari
DubiousOnes
0
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Posted - 2013.09.07 17:05:00 -
[426] - Quote
I recently started getting the offline mode from the launcher of just one of my 2 Eve folders... deleting the screwed up one and copying from the good one somehow didnt do anything at all.
However, someone said earlier to check your Internet Explorer settings. I use Chrome and hadn't opened IE in I don't know how long.
Low and behold, I open IE to check settings and it won't connect to the internet (Chrome however was on fine so it wasn't internet/network). I simply went into the options and reset everything for IE. Opened the launcher and worked perfectly again.
It looks like the launcher is tied into Internet Explorer some way or another. |
3dward Scissorhands
3
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Posted - 2013.09.09 16:01:00 -
[427] - Quote
Nefera Jin wrote:launcher gets to about 30% and then says update failed and stops. showing anerror message ( i cannot post all as i have not so many characters left..):
Traceback (most recent call last): File "lib\update.pyo", line 719, in CreatePatch File "lib\update.pyo", line 492, in Run File "zsync\zsync.pyo", line 1041, in CreatePatch File "zsync\zsync.pyo", line 897, in GetPatchCalculations KeyError: 'resDX9Scene.stuff'
the message itself is much longer. if i log to the login screen and it drops me out to patch i also get an error message when 7/7 applying patch. it just stops and shows an error message. I tried repair tool too but this also crashes when downloading receipes. no idea what to do now. please help I have the same problem, since this new patch of oddesay i have not been able to patch and ccp yet has given me the answer via petition and they said the devs where goign to research the error report submited but want me to close petition. In 1 week i had to dl the full client 3 times now, not counting the 770mb patch that was launch that my launcher dl 5 times. |
Nefera Jin
Dragon Clan Nulli Secunda
0
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Posted - 2013.09.09 19:38:00 -
[428] - Quote
yeah, it is still not working and i already made a bug report and a petition. I wanted to download and install completely new but the download is 18GB and i only have 20GB per month free. so at the moment i have no other chance than waiting for ccp help get this patched. |
Yun Yuuzhan
Explorer Corps Disavowed.
0
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Posted - 2013.09.10 05:02:00 -
[429] - Quote
I tried this and the repair tool and it is still not working. |
3dward Scissorhands
3
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Posted - 2013.09.10 13:10:00 -
[430] - Quote
WOW 2 consecutive full client downloads cause CCP needs to change the color on the ships and i have to pay the consequences. It the past week i have used over 25gb of internet bit to continue playing this game in which customer satisfaction is met by unsubing account and not play the game as there is no feedback from the so CALLED Devs and GMs. Please CCP i have a petition open please update with your feedback from all my log file submitted. Thanks in advance. |
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3dward Scissorhands
3
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Posted - 2013.09.10 13:31:00 -
[431] - Quote
Yun Yuuzhan wrote:I tried this and the repair tool and it is still not working.
I tried this method too, but now the launcher keeps displaying that is installing files but nothing happens. Where is CCP when you really need it? |
3dward Scissorhands
3
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Posted - 2013.09.11 11:39:00 -
[432] - Quote
another patch day another 6gb to play the game again, when will this end, does ccp even cares? |
Protovarious
Shadow State Fatal Ascension
0
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Posted - 2013.09.11 16:50:00 -
[433] - Quote
3dward Scissorhands wrote:another patch day another 6gb to play the game again, when will this end, does ccp even cares? Maybe it would help if you exercised a bit of patience. I just tried the repair tool again and they've uploaded an new index file so they ARE working on the issue. Now please simmer down or quit. I'm personally sick of babies crying and stomping their foot wanting their woobies now or they're gonna tantrum and go back to WoW.
Then again, no. They don't care. Give me your stuff and leave. |
Viruk Johnny
Bohemian Veterans Nulli Secunda
5
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Posted - 2013.09.11 16:54:00 -
[434] - Quote
Protovarious wrote:3dward Scissorhands wrote:another patch day another 6gb to play the game again, when will this end, does ccp even cares? Maybe it would help if you exercised a bit of patience. I just tried the repair tool again and they've uploaded an new index file so they ARE working on the issue. Now please simmer down or quit. I'm personally sick of babies crying and stomping their foot wanting their woobies now or they're gonna tantrum and go back to WoW. Then again, no. They don't care. Give me your stuff and leave.
If you are sick of babies crying and stomping their foot demanding the game they PAY RL MONEY for to work, go ahead and go somewhere else. You're not helping anyone. |
Protovarious
Shadow State Fatal Ascension
0
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Posted - 2013.09.11 17:18:00 -
[435] - Quote
Quote: If you are sick of babies crying and stomping their foot demanding the game they PAY RL MONEY for to work, go ahead and go somewhere else. You're not helping anyone.
Go troll somewhere else, Nulli. Attempts to demand instant satisfaction regarding complicated programming issues are both unreasonable and unrealistic.
Your purchase of this product did not come with guarantees or warranties, written or implied. Read the EULA.
You're not a CCP programmer.
You're purposely trolling in a tech support oriented thread (wise choice, bro)...miserably.
Failing that, you're raging. In which case, take the blue pill.
Regards.
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Niding
Peg-legged Goats Nihilists Social Club
37
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Posted - 2013.09.11 17:34:00 -
[436] - Quote
Havent posted here in a while, but seems prudent considering the failed update of the launcher. |
Battle BV Master
Executor BV Sovereign Infinity
27
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Posted - 2013.09.11 17:42:00 -
[437] - Quote
Data package not available...
http://community.eveonline.com/news/news-channels/eve-online-news/launcher-patching-issues-on-sept-11 |
Celthon Drakken
Center for Advanced Studies Gallente Federation
3
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Posted - 2013.09.11 17:50:00 -
[438] - Quote
Thank you for the update. |
Aremon Moonserpent
Zoltral Academy Gravity Constant
2
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Posted - 2013.09.11 17:57:00 -
[439] - Quote
"(2/4) creating eve_online_605382-606479_win.patch 15.0%"
Then nothing happens anymore in the launcher. Tried several times now.
(EDIT - sometimes I get the above, sometimes "server has no update package")
Do we have any chance to get the game running again before, say, Sunday? |
Adis Melkior
Viziam Amarr Empire
0
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Posted - 2013.09.11 18:06:00 -
[440] - Quote
It's working now for me.
Great |
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Celthon Drakken
Center for Advanced Studies Gallente Federation
3
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Posted - 2013.09.11 18:13:00 -
[441] - Quote
Was able to patch and login as of approx. 2 minutes ago. |
Aremon Moonserpent
Zoltral Academy Gravity Constant
2
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Posted - 2013.09.11 18:14:00 -
[442] - Quote
After several attempts where I got in but all my settings were suddenly gone, now it's looking good for me too.
@CCP
Okay I dunno what the situation looks like from your P.O.V. but I seem to remember that this Nullsoft install system has done crap several times now already... from my perspective this begs the question whether maybe you should consider an alternative? |
3dward Scissorhands
5
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Posted - 2013.09.11 18:25:00 -
[443] - Quote
Full install complete and online altho no update was able to be performed. CCP staff please update or shed some info on the matter, that may help us the player base to remain calm. Feedback to your clients is essential so we may go away for a while thinking you are doing somethign on the matter. Just lie to us to stall us for a bit. |
3dward Scissorhands
5
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Posted - 2013.09.17 03:48:00 -
[444] - Quote
Step i have followed in order to try to update which fails everytime.
Step 1. restart pc ( windows 8 x64) Step 2. disable firewall/antivirus/malware Step 3. set the launcher with admin rights and windows 7 compability Step 4. activate launcher Step 5. Bang my head against the wall since the launcher progress goes up to 15% then skips to 25% and fails. Step 6. Restart computer and repeat steps 1 thru 3 but with the repair tool. Step 7. Repair tool does not work and creates a log Step 8. Give up and download the full client.
CCP has yet to fix this issue and no feedback given.
|
Zuran Aramingo
Republic Military School Minmatar Republic
0
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Posted - 2013.09.17 03:49:00 -
[445] - Quote
3dward Scissorhands wrote:Step i have followed in order to try to update which fails everytime.
Step 1. restart pc ( windows 8 x64) Step 2. disable firewall/antivirus/malware Step 3. set the launcher with admin rights and windows 7 compability Step 4. activate launcher Step 5. Bang my head against the wall since the launcher progress goes up to 15% then skips to 25% and fails. Step 6. Restart computer and repeat steps 1 thru 3 but with the repair tool. Step 7. Repair tool does not work and creates a log Step 8. Give up and download the full client.
CCP has yet to fix this issue and no feedback given.
This fix worked@!
Maybe they can tell me to run the repair tool again. The only thing that works is reinstalling the entire game.
PATCHING BREAKS THE GAME. |
Zuran Aramingo
Republic Military School Minmatar Republic
0
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Posted - 2013.09.17 03:53:00 -
[446] - Quote
To clarify I can download a clean install from that day. It will work fine until a patch.
Then the ONLY thing that works is redownloing the entire game again. (which they've updated)
They don't give you an option of MANUAL download. They just feed out like a link for the latest but what's the latest?
I had launcher version2.1.571330 sent to me.
All the "stickies" and help pages are dead or outdated for Launcher issues.
It's sorta sad for a paid game.
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Yun Yuuzhan
Explorer Corps Disavowed.
0
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Posted - 2013.09.17 04:11:00 -
[447] - Quote
I believe that CCP owes us some free game time for this.
My time is very limited right now and having to download the game client is very, very frustrating no to mention the lack of response by CCP in the past couple days on this issue. |
Zuran Aramingo
Republic Military School Minmatar Republic
0
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Posted - 2013.09.17 04:27:00 -
[448] - Quote
It seems it either works out of nowhere or you reinstall.
I can't find a good link where CCP ever solves this problem.
I can't. It's Either people saying it never gets fixed this 15% launcher issue and they just redownload entire game again.
|
Jancy Gaine
Die Schar des Schwarzen Herzogs GONE BERZERK
0
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Posted - 2013.09.17 18:35:00 -
[449] - Quote
From the last 4 patches 3 broke the launcher and my game! I'm downloading the entire game for the THIRD TIME in two weeks! Neither restarting nor repair nor cache cleaning nor anything else mentioned as walk around revived the game!
My patience is lost. CCP what did you do wrong? All the other patches went smoothly. Could you please undo this crap? Why should I pay for anything that gets broke by a 6 MB patch every week? |
3dward Scissorhands
5
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Posted - 2013.09.17 19:06:00 -
[450] - Quote
Every time I go to sleep after playing the game to wake up I fear to launch cause I feel the pain of seen that awful (incompatible error) which at that point my day just get dark. I have a 20mb+ connection but it takes about 6 hours to download the client per part. Is there something with ccp network? Please CCP I think we THE PAYING customers need some attention and some feedback. |
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