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Author |
Thread Statistics | Show CCP posts - 40 post(s) |

ZyndeII
Legio Prima Victrix Imperius Legio Victrix
6
|
Posted - 2012.03.18 10:50:00 -
[151] - Quote
Kenryuu Takamachi wrote:This should fix most ills but will require you to fork out some money.
Go to a VPN service provider and sign up for their cheapest plan.
Connect to VPN and run repair.exe
It should work then as this will bypass any ISP based system that is killing connections to the EVE download server.
You wil have to google for providers. I personally use Strong***.
==
I wouldn't personally call all the ills CCP's fault. There are some scenarios like this one that no amount of testing will detect.
I hope they compensate affected parties in some way in any case when they eventually fix the problem.
KT
Nope. This was one of the first things I tried, using my university's VPN client. Not a chance.
The general problem with the "fixes" in this thread is, that there's a lot of very different issues and each fix will only work in a specific situation if you also have that specific problem. |

Teh Minez0r
Legion of Mars
0
|
Posted - 2012.03.18 11:03:00 -
[152] - Quote
/rant mode on Seriously CCP, how fuckin useless are u guys?! I'm not here for beta-testing your useless programs like the fuckin launcher - get some fuckin brain, never change a running system (and it worked well without the launcher)! Neither the repair-tool does anything (stops after step 3 of 7, throwing a error message at me directing me to a useless logfile) nor the launcher does after the latest FUCKDATE since it's hangin in a loop trying to update itself! /rant mode off
GO, FIX THIS ****!!!!!!!!111one |

mumbled delbmum
Deep Horizons Travelers X-Legio
0
|
Posted - 2012.03.18 13:20:00 -
[153] - Quote
updater.exe didn't work. I still get "missing _PyFreeType.dll" error from the launcher (v1.11)
Also the repair tool doesn't work. This is the repair.exe.log
[quote Exception in thread Thread-2 Traceback (most recent call last) File "threading.pyc", line 530, in __bootstrap_inne File "threading.pyc", line 483, in ru File "zsync\readFromUrl.pyc", line 117, in DownloadPar File "zsync\readFromUrl.pyc", line 136, in _DownloadPar File "zsync\zsync.pyc", line 762, in callbac FileSyncError: data corruptio
No handlers could be found for logger "zsync [/quote
I think my client is updated, so is the launcher and the repair tool. |

Dragor Armer
Republic Military School Minmatar Republic
0
|
Posted - 2012.03.18 15:28:00 -
[154] - Quote
Aki Minami wrote:That's enough. After days troubleshooting, the client still doesn't work at all. I do not want to spend my little spare time to solve CCP technical issues. And pay for it. And, by the way, it's not a single issue, but an entire collection of different bugs. Download, graphic driver & screen resolution, program launcher, in-game issues, etc.
I just closed my subscription. Good bye.
Same here. After a lot of problems and downloading the offline installer (each time 4GB and a limited download capacity) to repair the broken updates again and again and... This time even a clear install of the offline installer fails!! What a crap! This really crossed the line. For a game where people have to pay a lot of money to play it, it's really unforgivable to upload these serious crappy installers. If it happens one time, OK. Twice, still OK. But for the six months I play this game I lost the count.... |

Hoolygen Mikwilks
Aliastra Gallente Federation
0
|
Posted - 2012.03.18 16:00:00 -
[155] - Quote
Was on vacation for a week and came back to this. I kept getting an error just like described in the postes here. I'm currently downloading the "fix" and its 5.24 GB? Holy ****! And from what I have read in this thread, it didnt fix anything? |

Hoolygen Mikwilks
Aliastra Gallente Federation
0
|
Posted - 2012.03.18 17:03:00 -
[156] - Quote
Well it didnt fix anything. So what do i do now? Only thing I can think of is cancel my account .... |

Pierre Dumonte
Mortis Noir. Ineluctable.
3
|
Posted - 2012.03.18 22:36:00 -
[157] - Quote
Got it solved.
hacked around in my router settings (dangerous cuz i really have no idea what im doing there) found a way to turn off router firewall
next i hacked around in windows firewall settings (also dangerous cuz it was all startrek technobabble in there too) and turned off windows firewall. Lots of flashy red lights etc.
next I went into AVG settings and turned off my AVG luckily it will only let me do that for 15 minutes max.
ran launcher. 5%.... 15%..... 27% WOOT!!
anyways I am in game now.
I launched the game using exefile.exe and everything seems to be running normal
there is something wrong with the way the software is doing something if it will only work if you have to turn off all your security to get it to work. |

Umorrian
Nasgul Collective Cascade Imminent
0
|
Posted - 2012.03.18 23:17:00 -
[158] - Quote
I had the problem where the (old&new) repairtool gave the "too many retries" error.
My fix for this was to copy the completely updated game from a laptop and just copy&replace that over my eve directory. |

0August0
Gooch Unlimited
19
|
Posted - 2012.03.19 14:43:00 -
[159] - Quote
I am done fiddling with this stupid thing. I've suspended both my accounts and deleted the game from my machine. If I ever hear that you people have finally gotten your act together I may resubscribe, but no promises. |

Chokichi Ozuwara
Lucky Dragon Convenience
24
|
Posted - 2012.03.19 15:44:00 -
[160] - Quote
Pierre Dumonte wrote:This is a problem that was happening on sisi and never resolved. You then proceeded to release it . Good work. It's called AGILE development, and it's a way for programmers to indulge their worst habits, namely bypassing Q&A and forgoing diligence on release, because the idea is that they can fix the live problem faster than they can solve issues before release.
Of course, this totally craps on the clients, many of whom have a diminished experience until the problems are solved, but I suspect that there will be enough lost subscriptions that CCP starts looking at how they treat their end users with new releases and updates.
2 months ago, I was the biggest fan of CCP. Today, I don't think very much of their business approach or their skill at software development. I think my earlier opinion was ignorant of how much fail is possible when people don't put the user first.
Start a corp and do it yourself. You'll fail, but you'll enjoy failing. Tears will be shed and pants will need to be changed all round. |

Frederictus Darklighter
Antisocial Tendencies INDP
0
|
Posted - 2012.03.19 18:19:00 -
[161] - Quote
KanashiiKami wrote:i knew CCP is going to update the launcher today ... and i knew it will screw up ... so i rememebered a work around ...
DO NOT EVEN use the launcher
open EVE folder open BIN folder run evefile.exe game program directly
WHY DO THIS?
cos the launcher tried to update itself and screwed itself again. repair does not even start ...
either the CEO of CCP is not paying the programmers enough ... OR ... you dont have enough time for the programmers to do this ... either way ... I BLAME CCP ! :p
Thanks man, very clever!! A bit of a pain to have to do that but better than nothing.
It works great. |

Miss Reyana Aideron
Center for Advanced Studies Gallente Federation
0
|
Posted - 2012.03.19 19:20:00 -
[162] - Quote
Any ideas why eve patch keeps breaking my wireless connection havent been able to download past 15% as it just cuts my net out from the machine
thanks |

Alunis
Focused Annihilation Detrimental Imperative
39
|
Posted - 2012.03.19 20:24:00 -
[163] - Quote
For those using firewalls that do protocol filtering you MUST disable the firewall or the protocol filtering in your firewall software no matter what in order to stop the data corruption issue.
This has been discussed in several other threads but CCP has as of yet to announce this. It has to do with their usage of the rysnc application over http wrapper. rsync was never designed to be used the way CCP is using it.
The other thing that causes the data corruption for the same reason is SPI filtering in ANY router.
SPI and protocol filtering are looking for the same things. rysnc does not comply with SPI no matter what you do to it.
CCP answered my petition regarding this issue and directly conflicted with the public statement they made regarding hopes of ESET coming out with a patch for NOD32 or ESET Security. They stated that they were working with ESET to find a solution. The fact remains that CCP has yet to acknowledge that the launcher itself is the cause of the issue due to their usage of an application that uses UDP streaming over a http wrapper which is TCP.
No matter how you slice this issue, the fact comes down to rsync triggering SPI and firewall protocol filtering issue which causes corruption of the data stream.
This discussion and workaround solutions have been posted by members of the Eve Community and myself in this thread:
https://forums.eveonline.com/default.aspx?g=posts&t=80365
CCP has yet to make any public announcement regarding the issues I've just posted but the fact remains that every workaround I've helped my own corp members with as well as trying to fix my own issues with the data corruption issues comes back to SPI and protocol filtering of firewalls. Once these things were turned off or reconfigured to continue to allow Eve to operate in the clear of the firewall filtering, clients were able to launch and run properly after downloading the latest version of the repair tool and running it in the Eve directory.
For those of you getting data corruption errors this is the best possible hope of getting the client working until CCP removes rsync or some how magically makes the problem go away with the help of other firewall company software developers that can school them on coding properly for network protocol calls in their launcher.
|

Pierre Dumonte
Mortis Noir. Ineluctable.
3
|
Posted - 2012.03.19 21:40:00 -
[164] - Quote
Miss Reyana Aideron wrote:Any ideas why eve patch keeps breaking my wireless connection havent been able to download past 15% as it just cuts my net out from the machine
thanks
I was having the exact same issue.
as I posted above:
disable router firewall disable windows firewall turn off antivirus
run launcher
once patch is complete, you can turn it all back on
run eve from the the exefile.exe found in the "bin" folder within your eve folder. (this runs eve without running launcher first)
the launcher hangs everything up as soon as it starts because something in your security detects it as hostile.
|

Katzuke
Banner of the Stars
0
|
Posted - 2012.03.20 12:04:00 -
[165] - Quote
Quote:Update 14th March 16:15 GMT :We have found a solution for some people getting corrupted downloaded data. The problem is caused by an antivirus/firewall called ESET Smart Security and ESET NOD32 Antivirus. Players are asked to try to disable the protocol content filtering: 1.Open the main window for ESET 2.Press F5 to open the Advanced Setup Window 3.From the Advanced Setup tree, click Personal firewall Protocol filtering (for ESET Smart Security) or Antivirus and antispyware Protocol filtering (for ESET NOD32 Antivirus). 4.Untick the checkbox GÇ£Enable application protocol content filteringGÇ¥ 5.Download the latest repair tool: http://cdn1.eveonline.com/client_repair/345/repair.exe6.Drop the repair.exe into the EVE client folder. 7.Run repair.exe This will update your game client, take you to the latest version and give you a working version of the Launcher. If that does not resolve your problem, please reply here.
This worked for me. Good job finding that.
|

Graanvlokkie
Interspacial Specialists
1
|
Posted - 2012.03.20 18:21:00 -
[166] - Quote
Frederictus Darklighter wrote:KanashiiKami wrote:i knew CCP is going to update the launcher today ... and i knew it will screw up ... so i rememebered a work around ...
DO NOT EVEN use the launcher
open EVE folder open BIN folder run evefile.exe game program directly
WHY DO THIS?
cos the launcher tried to update itself and screwed itself again. repair does not even start ...
either the CEO of CCP is not paying the programmers enough ... OR ... you dont have enough time for the programmers to do this ... either way ... I BLAME CCP ! :p Thanks man, very clever!!  A bit of a pain to have to do that but better than nothing. It works great.
After working fine for two days after my initial problem this evening the launcher started hanging at 25% again. I uninstalled all antivirus software and turned off the firewalls - no luck.
I then followed this advice and it seems to have worked.
Thank you!
EDIT: Spoke too soon. It now doesn't jump from 5% to 15% and then to 20% before restarting, but gets slowly to 15% and then restarts now. |

Glarbl Blarbl
Orion-Glarbl Mining Bureau
3
|
Posted - 2012.03.20 18:32:00 -
[167] - Quote
Still no joy on my macbook.
Thanks for nothing, CCP. |

Dragor Armer
Republic Military School Minmatar Republic
0
|
Posted - 2012.03.20 19:28:00 -
[168] - Quote
@ Alunis Thanks for the tip!
But I expect from CCP they come up with some ANSWERS about network settings. I'm not going to disable or bypass my whole network security because of a game. Just INFORM your customers about the NEEDS of the network connection!! Is that so hard??? I'm not satisfied with a black box answer like "a internet connection". What ports, protocols, Hosts,...??? It was working before, so come up with some answers please! I don't understand a company can keep to exist with such nonchalance! |

Kenryuu Takamachi
Black Thorne Corporation Black Thorne Alliance
0
|
Posted - 2012.03.20 21:38:00 -
[169] - Quote
Thanks for the deep analysis Alunia.
KT |

Kenryuu Takamachi
Black Thorne Corporation Black Thorne Alliance
0
|
Posted - 2012.03.20 21:43:00 -
[170] - Quote
ZyndeII wrote: Nope. This was one of the first things I tried, using my university's VPN client. Not a chance.
The general problem with the "fixes" in this thread is, that there's a lot of very different issues and each fix will only work in a specific situation if you also have that specific problem.
Chances are your Uni is far more anal about security than your ISP (See Alunia's post) which is why the patch failed. At least mine was. They proxied and scanned everything. You will need to use a commercial VPN service with no fancy hidden ding dongs.
KT |

Hoolygen Mikwilks
Aliastra Gallente Federation
0
|
Posted - 2012.03.21 02:33:00 -
[171] - Quote
Just wanted to say, I'm AGIAN unable to log into game. I have to head to work now, but this is getting bad, very bad .... cant post the error .... grrrrrrrrr |

Nelena Kuvila
the Forward Initiative Mildly Sober
0
|
Posted - 2012.03.21 06:00:00 -
[172] - Quote
i had same problems and i have to uninstall then reinstall only to find out it wasnt successful. i used repair tool and finally things look like they are installing like they should be. only way to find out is to actually open the game. right now im on 6/7 downloading patch and it seem to have trouble. it would go all way to 10% then jump back to 5% and started again. so i am not sure. I guess i will find out tomorrow. Man this is so frustrating! |

Ayaya Matsura
Hyvat Pahat ja Eric The Polaris Syndicate
4
|
Posted - 2012.03.21 10:14:00 -
[173] - Quote
Hey, everybody got pwned by the BRILLIANT LAUNCHER, save ur time try fixing that uber CRAP. Head to
[url]http://community.eveonline.com/download/?fallback=1&[/url]
and download the full client. Install it & pewpew.
This is the only way get you back in to the server.
And starting from now, be prepared to download the full client everytime a patch release.
I"m ready for this. because i have downloaded 4 times already since this BRILLIANT LAUNCHER is out. |

Graanvlokkie
Interspacial Specialists
1
|
Posted - 2012.03.21 11:28:00 -
[174] - Quote
Ayaya Matsura wrote:Hey, everybody got pwned by the BRILLIANT LAUNCHER, save ur time try fixing that uber CRAP. Head to FULL CLIENT DOWNLOADInstall it & pewpew. This is the only way get you back in to the server. And starting from now, be prepared to download the full client everytime a patch release. I"m ready for this. because i have downloaded 4 times already since this BRILLIANT LAUNCHER is out.
Where I am from I cant do this. The bandwidth to download the full client after each minor patch would cost more than the monthly subscription on my three accounts :(
My problems were fixed, and then started again on Tuesday after the 1.5.3 update.
Can someone from CCP please advise whether this problem officially exists (in CCP's eyes) and whether they are still looking into it? Or have we been forgotten about?
|

Graanvlokkie
Interspacial Specialists
1
|
Posted - 2012.03.21 12:09:00 -
[175] - Quote
My current client version is 351477.
Where on the official forums can I download the 351477 - 353549 patch? I cant seem to find it so I can manually download it and import it into my launcher using the launcher import functions.
|

KanashiiKami
10
|
Posted - 2012.03.21 13:17:00 -
[176] - Quote
Alunis wrote:For those using firewalls that do protocol filtering you MUST disable the firewall or the protocol filtering in your firewall software no matter what in order to stop the data corruption issue. This has been discussed in several other threads but CCP has as of yet to announce this. It has to do with their usage of the rysnc application over http wrapper. rsync was never designed to be used the way CCP is using it. The other thing that causes the data corruption for the same reason is SPI filtering in ANY router. SPI and protocol filtering are looking for the same things. rysnc does not comply with SPI no matter what you do to it. CCP answered my petition regarding this issue and directly conflicted with the public statement they made regarding hopes of ESET coming out with a patch for NOD32 or ESET Security. They stated that they were working with ESET to find a solution. The fact remains that CCP has yet to acknowledge that the launcher itself is the cause of the issue due to their usage of an application that uses UDP streaming over a http wrapper which is TCP. No matter how you slice this issue, the fact comes down to rsync triggering SPI and firewall protocol filtering issue which causes corruption of the data stream. This discussion and workaround solutions have been posted by members of the Eve Community and myself in this thread: https://forums.eveonline.com/default.aspx?g=posts&t=80365CCP has yet to make any public announcement regarding the issues I've just posted but the fact remains that every workaround I've helped my own corp members with as well as trying to fix my own issues with the data corruption issues comes back to SPI and protocol filtering of firewalls. Once these things were turned off or reconfigured to continue to allow Eve to operate in the clear of the firewall filtering, clients were able to launch and run properly after downloading the latest version of the repair tool and running it in the Eve directory. For those of you getting data corruption errors this is the best possible hope of getting the client working until CCP removes rsync or some how magically makes the problem go away with the help of other firewall company software developers that can school them on coding properly for network protocol calls in their launcher.
now u said it ... i understand .... WUT ??? |

KanashiiKami
10
|
Posted - 2012.03.21 13:20:00 -
[177] - Quote
Alunis wrote:For those using firewalls that do protocol filtering you MUST disable the firewall or the protocol filtering in your firewall software no matter what in order to stop the data corruption issue. This has been discussed in several other threads but CCP has as of yet to announce this. It has to do with their usage of the rysnc application over http wrapper. rsync was never designed to be used the way CCP is using it. The other thing that causes the data corruption for the same reason is SPI filtering in ANY router. SPI and protocol filtering are looking for the same things. rysnc does not comply with SPI no matter what you do to it. CCP answered my petition regarding this issue and directly conflicted with the public statement they made regarding hopes of ESET coming out with a patch for NOD32 or ESET Security. They stated that they were working with ESET to find a solution. The fact remains that CCP has yet to acknowledge that the launcher itself is the cause of the issue due to their usage of an application that uses UDP streaming over a http wrapper which is TCP. No matter how you slice this issue, the fact comes down to rsync triggering SPI and firewall protocol filtering issue which causes corruption of the data stream. This discussion and workaround solutions have been posted by members of the Eve Community and myself in this thread: https://forums.eveonline.com/default.aspx?g=posts&t=80365CCP has yet to make any public announcement regarding the issues I've just posted but the fact remains that every workaround I've helped my own corp members with as well as trying to fix my own issues with the data corruption issues comes back to SPI and protocol filtering of firewalls. Once these things were turned off or reconfigured to continue to allow Eve to operate in the clear of the firewall filtering, clients were able to launch and run properly after downloading the latest version of the repair tool and running it in the Eve directory. For those of you getting data corruption errors this is the best possible hope of getting the client working until CCP removes rsync or some how magically makes the problem go away with the help of other firewall company software developers that can school them on coding properly for network protocol calls in their launcher.
so in order to update this game i need to open my PC wide open to the net n turn off my net defenses .....
yea which was wad i tried to suggest to ccp stop making updates anymore till u fix the launcher WUT ??? |

Ayaya Matsura
Hyvat Pahat ja Eric The Polaris Syndicate
4
|
Posted - 2012.03.21 13:28:00 -
[178] - Quote
Graanvlokkie wrote:Ayaya Matsura wrote:Hey, everybody got pwned by the BRILLIANT LAUNCHER, save ur time try fixing that uber CRAP. Head to FULL CLIENT DOWNLOADInstall it & pewpew. This is the only way get you back in to the server. And starting from now, be prepared to download the full client everytime a patch release. I"m ready for this. because i have downloaded 4 times already since this BRILLIANT LAUNCHER is out. Where I am from I cant do this. The bandwidth to download the full client after each minor patch would cost more than the monthly subscription on my three accounts :( My problems were fixed, and then started again on Tuesday after the 1.5.3 update. Can someone from CCP please advise whether this problem officially exists (in CCP's eyes) and whether they are still looking into it? Or have we been forgotten about?
YEp, my connection is not fast neither, i spent the whole 20+hrs to download that, and i done that 4 times already.
and doing the 5th now. |

KanashiiKami
10
|
Posted - 2012.03.21 13:29:00 -
[179] - Quote
ok guys ...
workaround found ...
same as before .... same stupid problem with the method that ccp is streaming their updates to us .... and as per mentioned by the guy who experiemnted with the SPI
off your firewall off your antivirus
n i offed my other net using programs
keeeep on running repair until the ccp folder is fixed and u do not see an error
how many times did i run repair to attain this nirvana? ---> 9 times ... SO NO THANK YOU CCP ...
and to make sure CCP understand the situation, i have cancelled my 2 subs :D WUT ??? |

KanashiiKami
10
|
Posted - 2012.03.21 13:39:00 -
[180] - Quote
soooo again ... folks out there
CCP is trying to "meld" program startup with a launcher ... for people who view net security with much weight ...
RUN eve w/o launcher
direct from evefile.exe ---> x:/ccp/eve/bin/evefile.exe
hey you guys at CCP ... you are still not solving the problem. WUT ??? |
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