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Mac Client won't start after Dominion Patch

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Author	Thread Statistics \| Show CCP posts - 9 post(s)
Osiris Onnophris	Posted - 2009.12.01 20:14:00 - [1] EVE won't start. I patched it through the official patcher. Splash-Screen appears, 2 processes with 9 + 10 threads will pop up, the one with 10 threads will hang up and eve quits ...

CCP Casqade	Posted - 2009.12.01 20:30:00 - [2] Hi, Please try clearing your cache and settings by removing the "EVE Online preferences" folder under Library. 1. Open finder 2. Click your username to the left under "Places" 3. Open Library 4. Locate the folder "EVE Online preferences" and move it to the trash

Osiris Onnophris	Posted - 2009.12.01 21:07:00 - [3] Thanks, put that works only partially. I have had the same starting issues with Apocrypha, but with your tip I've managed to start in 1 in 5 times ;o) w/ Apocrypha it was about 1 in 2 or 3 times
Rainer DeLoot	Posted - 2009.12.01 21:26:00 - [4] I just had some of the same kind of problems, but clearing the cache within Eve, before logging in with my character fixed it. Posting this from the in-game browser, woot. Strangly, fan is going nuts on my MacBook Pro though.

CCP Casqade	Posted - 2009.12.01 21:36:00 - [5] Originally by: Rainer DeLoot Strangly, fan is going nuts on my MacBook Pro though. 1. Press ESC 2. Click Graphics & Display 3. Click the box for "Advanced Settings" 4. Make sure that the "Present Interval" is set to default

Evilishah Native Freshfood	Posted - 2009.12.01 21:38:00 - [6] I had a similar problem. I got to play for a few minutes then I froze and could not reboot the client. I cleared the preference folder, and the problem is fixed... but I am getting lag (I am assuming this is from everyone logging on and will wait a few days on this before complaining about it). I just moved from bootcamp to osx side because I got sick of having a partition for only a few games. My question is how often will I need to clear that folder? It is a huge hassle to have to redo all of my overview settings, options, shortcuts etc... or is there a way to circumvent having to redo all of that for next time?

CCP Casqade	Posted - 2009.12.01 21:44:00 - [7] Are you getting network lag or graphics lag (drops in FPS)? Try lowering your graphics settings a bit and see if that helps. The workaround to remove the "EVE Online preferences" folder should only have to be done once, if you have the problem of the client not starting up properly. If the issue keeps coming back, please file a detailed bug report.

Evilishah Native Freshfood	Posted - 2009.12.01 21:46:00 - [8] Thanks for the response. CCP's customer service has been great and prompt.
Odelya d'Hanguest	Posted - 2009.12.01 22:24:00 - [9] I am getting the same problems, unfortunately even after clearing the cache folder. After logging in for the first time the client connection was closed. Clearing the Preferences folder gets me to the log in screen, but the progress bar is the last thing I see when logging in.
guy3004	Posted - 2009.12.01 22:46:00 - [10] hmm...sadly enough im not even getting that far now. after i repatched a was able to play for a while...ultimately getting stuck in jita and having to log. when i try restarting it now i have the dominion picture come up and everything but when that goes away it stops loading leaving me with the icon in my dock still and EVE online at the top of my screen but no actuall client box appearing.

Max Devalnor	Posted - 2009.12.01 22:48:00 - [11] Same issue for me for the 4th time but a get a screenshoot with the FPS monitor. Maybe it will help. Graphic settings was minimal. http://img686.imageshack.us/img686/1406/image1hd.png
Burris Arkwright	Posted - 2009.12.01 22:57:00 - [12] Clearing the cache this way worked for me after I had a couple of crashes and then the client wouldn't restart.
AveryFaneActual	Posted - 2009.12.01 23:32:00 - [13] Well... I am having the same problem; amidst corp movement no less. I've cleared cache twice, and it worked; however now it's utterly dead in the water, my system is running in peak condition; so I know it's not on my side Anyone else figured out some ideas as to what to do? Judging by CCPs valiant responses in this thread, I can only assume they're working on things for all of us... an update would be nice though; maybe to let us know where they stand? We all start up, get the splash, and then that's it, right? I'm on a MBPro 2.5, 4g 667ddr, ample HD...... hmmmmm
Solana Dal'Annae Silverleaf Industries	Posted - 2009.12.01 23:46:00 - [14] Originally by: AveryFaneActual Well... I am having the same problem; amidst corp movement no less. I've cleared cache twice, and it worked; however now it's utterly dead in the water, my system is running in peak condition; so I know it's not on my side Anyone else figured out some ideas as to what to do? Judging by CCPs valiant responses in this thread, I can only assume they're working on things for all of us... an update would be nice though; maybe to let us know where they stand? We all start up, get the splash, and then that's it, right? I'm on a MBPro 2.5, 4g 667ddr, ample HD...... hmmmmm I would relog in MacOS X if I were you, could be leftovers in memory from a crash that are causing your problems. CCP devs have probably gone to bed by now, you need to wait for tomorrow to get replies I fear.
AveryFaneActual	Posted - 2009.12.01 23:53:00 - [15] Originally by: Solana Dal'Annae Originally by: AveryFaneActual Well... I am having the same problem; amidst corp movement no less. I've cleared cache twice, and it worked; however now it's utterly dead in the water, my system is running in peak condition; so I know it's not on my side Anyone else figured out some ideas as to what to do? Judging by CCPs valiant responses in this thread, I can only assume they're working on things for all of us... an update would be nice though; maybe to let us know where they stand? We all start up, get the splash, and then that's it, right? I'm on a MBPro 2.5, 4g 667ddr, ample HD...... hmmmmm I would relog in MacOS X if I were you, could be leftovers in memory from a crash that are causing your problems. CCP devs have probably gone to bed by now, you need to wait for tomorrow to get replies I fear. DEVS, SLEEP, SAME SENTENCE? Pardon the caps, we're not in game right now (lol). They can't sleep on the Eve post Eve. We (pretend to) worship them for a reason; they have to help us convince the world the osx client is better. o7 and yea, I've rebooted multiple times
JoeBear770	Posted - 2009.12.02 00:57:00 - [16] Cleared prefs, relogged, Eve won't start at all, this is not good
JoeBear770	Posted - 2009.12.02 01:05:00 - [17] If this is of any help, I tried to start the client by launching the cider icon within the client folder (I remember this working on a past glitch somehow).....I then get the terminal window, which states "segmentation fault, logout complete" and of course nothing happens after that. Perhaps someone more knowledgeable than me can make some sense of this.
Tegho Imperial Trade Federation Midway Empire.	Posted - 2009.12.02 01:59:00 - [18] Same problem, the icon does the "opening animation" but nothing further happens, not even the splash screen. I tried to delete the eve preferences folder, but it isnt even where the above CCP post shows it. I redownloaded the entire client, no change. I guess Im stuck playing on my PC for now... <insert witty comment here>
Mallis Jinn	Posted - 2009.12.02 02:20:00 - [19] Same thing here using an newer model iMac. I was able to log on and play normally for an hour, then after another login attempt-splash screen and hang. Deleting the preference folder did work several times, but I'm not going to reset my UI every time I wish to play. Guess I'll just wait till CCP gets this sorted out.
Rosarios	Posted - 2009.12.02 02:31:00 - [20] Tegho, mine is doing the exact same thing as you, AND i cant get eve to work on my pc either IM TOTALY FKED. I tried downloading the full client 3 times and patch it 2 times and nothing, dumped the preference, nothing changed, and on my pc...i get the dominion screen then when im about to enter the log in screen it goes black and i have to ctrl-alt-del to get out of it because it become unresponsive......... good thing i put a 30 fin day skill because im sure they wont be able to fix this by tomorow, if there is anything to be fixed that is........they will rpobly tell me your system does not meet minimum system requirments blah blah ...anyways i just hope they can do somthing about it

Gorp	Posted - 2009.12.02 02:33:00 - [21] Similar problem here. Worked at first, then froze and could not log in. Cleared the preferences. Rebuilt UI and overview settings. Played for a little while then froze and upon restart got stuck at splash screen. Deleted preferences again and seems to work but for how long?
Mallishious	Posted - 2009.12.02 02:34:00 - [22] same problem here. the app icon does its little animation then nothing.
Rosarios	Posted - 2009.12.02 02:38:00 - [23] Originally by: Mallishious same problem here. the app icon does its little animation then nothing. mall, are you runing version 10.4 , 10.5 or 10.6
Mallishious	Posted - 2009.12.02 02:39:00 - [24] 10.4
Gorp	Posted - 2009.12.02 02:42:00 - [25] i am running on a Macbook Pro 3.06 Ghz with 10.6.2
AveryFaneActual	Posted - 2009.12.02 02:43:00 - [26] Originally by: Mallishious 10.4 Iiiiiiiiiiiiiiiiiii'd at least be on 10.5 for this patch. Ideally 10.6 I guess.... at this rate I', starting to think all the Microshaft sponsorship is to drive us away
Tegho Imperial Trade Federation Midway Empire.	Posted - 2009.12.02 02:45:00 - [27] 10.4.11 here 2.33 ghz, 2gb ram, macbook pro <insert witty comment here>
Rosarios	Posted - 2009.12.02 02:47:00 - [28] Originally by: Mallishious 10.4 so am i and im sure that tegho is too.....i think thats the reason we get the animation of the icon then nothing, i get the anoying warning everytime in apocrypha that my system is outdated blah blah i shoud use 10.5 etc and i guesse with this patch they totaly left behind 10.4
Mallishious	Posted - 2009.12.02 02:48:00 - [29] as much as I would love to have the new leopard software it costs $100. now the issue we were addressing is why dominion will not load at all. Does anyone know how to generate some kind of error report?
Hisara First Flying Wing Inc Primary.	Posted - 2009.12.02 02:52:00 - [30] I'm getting hung up on the Character selection message it wont load eve after that just crashes there :(( Any thoughts? I was able to log in before into tranquility but disconected and after that it wont let me log in that character, I can log in my alts but not that character.

Rosarios	Posted - 2009.12.02 02:55:00 - [31] Edited by: Rosarios on 02/12/2009 02:55:23 Ok, we all know that there is ALWAYS problemes after patch relese, there is nothing that we can do right now to change it until ccp wakes up tomorow morning in about 6 hours and reads all this and tries to find a solution, so we should just all sit tight and pray for the best........
Bouchement	Posted - 2009.12.02 03:14:00 - [32] Same iissue, Eve died. Model Name:MacBook Pro Model Identifier:MacBookPro4,1 Processor Name:Intel Core 2 Duo Processor Speed:2.6 GHz Number Of Processors:1 Total Number Of Cores:2 L2 Cache:6 MB Memory:4 GB Bus Speed:800 MHz
mark45601	Posted - 2009.12.02 03:20:00 - [33] I couldn't get in the game so I deleted the eve preferences folder from the library. That worked until I got DC'ed again and had the same issue of the game not loading, so I deleted the preferences again, worked for a while then I got kicked from the server again, rinse-repeat. I've done this about 5 times now. I give up. Model Name:iMac Processor Name:Intel Core 2 Duo Processor Speed:2.4 GHz Memory:4 GB Chipset Model:ATI,RadeonHD2600 VRAM (Total):256 MB
Phronesiis	Posted - 2009.12.02 03:41:00 - [34] Ah, the joys of beta testing!
leesa takisara	Posted - 2009.12.02 03:42:00 - [35] same issue here - running os 10.6 deleting the preferences and re installing the client worked for a little while, but eventually froze up and left me in the same situation of opening the client only for it to quit a few seconds later. (before the splash screen even comes up)
Gunther Gabel	Posted - 2009.12.02 03:53:00 - [36] Same Client runs fine, client gets disconnected or freezes, then NOTHING, clicking on EvE in dock gets 1 bounce and nothing after that. Mac Pro 10.5
Raketefrau Caldari Di-Tron Heavy Industries Atlas Alliance	Posted - 2009.12.02 04:38:00 - [37] Have you guys tried cleaning everything out and installing fresh? It cleared up alot of issues for me.
kukumakaka	Posted - 2009.12.02 04:41:00 - [38] pretty much same problem with everyone else. will try reinstall the game.
timothy hay	Posted - 2009.12.02 05:12:00 - [39] Edited by: timothy hay on 02/12/2009 05:13:59 same here - freezes and discos, apparently at random. it's almost as if CCP never tested the mac client for more than two minutes, or tested on some insanely clean/no app/no use other than eve mac. that surely can't be the case..... but if they had tested for more than an hour or so with a normally configured working mac they would have seen what we are seeing. go figure. mac pro, 10.6.2
Dorje Kawabata Gallente	Posted - 2009.12.02 05:17:00 - [40] Same problem. I've cleared out the whoozie whatsy, and restarted the whatnot. Works for a bit then fails again.

Tegho Imperial Trade Federation Midway Empire.	Posted - 2009.12.02 05:22:00 - [41] i broke down and picked up 10.6 (i know, im weak) Game seems to work fine, for now <insert witty comment here>
Enduros Caldari Provisions	Posted - 2009.12.02 05:24:00 - [42] -Socket error crash -Random crash -Another crash while I was afk for 3minutes -Wouldn't start, up again... trashed prefs -Spent 10 minutes setting overview and stuff back -Ran fine for a while -Crash while flying to a gate -Network cable came unplugged accidentally (oops), game didn't crash, couldn't exit either. Had to force quit the whole thing. -After force quit keeps getting stuck/crashing at character screen -Can't be bothered with setting up prefs again so I'll just go to bed 10.6.2 PS the planets look nice, isk spammer button is awesome. - If you find the post above offensive feel free to feel offended.
Kanako Wakabayashi	Posted - 2009.12.02 05:24:00 - [43] Originally by: Raketefrau Have you guys tried cleaning everything out and installing fresh? It cleared up alot of issues for me. Y'know, we all shouldda tried this ages ago X fingers!
AveryFaneActual	Posted - 2009.12.02 08:01:00 - [44] AND VOILA It took an hour to reinstall (doing other stuff too), but it was better than waiting; and so far it's running great and after a crash I could log back in, we shouldda started this before!
LittleGee	Posted - 2009.12.02 09:13:00 - [45] Edited by: LittleGee on 02/12/2009 09:14:16 First log in was fine, then crash 10 minutes into game midwarp. Second log in fails after character selection and loading into game - the bar gets to the end and then NOTHING.. black screen. Others see me come online but not into chat channels. Fixed it: dumped entire preferences folder and log in was fine (and MUCH faster - pre Dominion log in took up to half an hour) Recommend anyone with no start/black screen issue try dumping pref folder before wasting time re-installing the entire thing again. Another issue: CAPS LOCK problem. Still there. Still VERY annoying. Work around by typing elsewhere but that involves using it in windows mode which I am finding unstable and unreliable. UPDATE: CRASH and back to the initial issue dammit! So dumping pref works for a short while but then no better off it seems...sigh
Daniel Munro Dark Revelations SCUM.	Posted - 2009.12.02 10:59:00 - [46] I have the same issue as Tegho and Malishious. 10.4.11 (I still use it cos' it runs Logic Pro 8 the most stable) - and I'm getting the icon animation when I click it, then nothing else. I hope this is just gonna be a temporary new patch thing and not CCP phasing out Tiger Macs.
Patser Amsterdam Gallente Skull Squad	Posted - 2009.12.02 11:05:00 - [47] happened to me 3 times as well. Throwing away the prefs gets old fast though. As always, CCP cant patch their game properly. Getting tired of it.
Leb Anonsky	Posted - 2009.12.02 11:16:00 - [48] Two crashes on unibody Macbook (10.6.2) in a few hours :( And freezes espeacially when I open the People & Places window. 1st time had to kill the hung up Wineserver process before I was able to relaunch. Scrapped the Prefences after that but still lost the connection after one hour of so. Wont be doing anything serious in the game before these are fixed.
Sonic Sue Minmatar	Posted - 2009.12.02 11:21:00 - [49] I have all the same problems. Im on a pc
K3III AlphaTuc	Posted - 2009.12.02 11:45:00 - [50] Edited by: K3III AlphaTuc on 02/12/2009 11:45:40 Same problem here: several crash and CAPS LOCK problem also (that I have already post as a bug during test sessions). Restarting: Stray process with PGID equal to this dead job: PID 437 PPID 1 cider and no eve window (just the menu on top). I have now cleared the preferences but... OR CPP allow to save overviews and fittings server-side or i will get bored soon of remake overview, fittings and bookmarks every time. SYSTEM: MAC OS X 10.5.8 PS planets are cool

Jaizak Aripaik Gallente	Posted - 2009.12.02 13:07:00 - [51] After my second kick, I'm locking up on "Entering Game as Character Name." Awesome patch. -- Jaizak Aripaik __
JoeBear770	Posted - 2009.12.02 13:08:00 - [52] I tried again, deleted all Eve related files, deleted ccp files, did a clean install, still client will not open, filed a bug report....
Pierre Louis	Posted - 2009.12.02 13:48:00 - [53] Edited by: Pierre Louis on 02/12/2009 13:49:57 Originally by: Daniel Munro I have the same issue as Tegho and Malishious. 10.4.11 (I still use it cos' it runs Logic Pro 8 the most stable) - and I'm getting the icon animation when I click it, then nothing else. I hope this is just gonna be a temporary new patch thing and not CCP phasing out Tiger Macs. Same here. Running Tiger for professional reasons and the game won't load. The Console tells that Cider has crashed and upon looking at the Cider crash log I saw that it was due to an invalid kernel access. Could this be a problem on Cider or has Tiger been phased out intentionally? Could anyone with 10.5 or 10.6 check if Cider is crashing as well? The log should be at /Users/<your user name>/Library/Logs/CrashReporter. Look for cider.crash.log. To see if cider crashed during the attempt to launch EVE simply open up the Console. Thanks guys.
Atoa	Posted - 2009.12.02 14:37:00 - [54] In game, just after an undock, an alert window popped up saying something about "Transport disconnected". Should have wrote it down :( Client crashed, had to force quit. After that client would not progress farther than the Dominion splash screen on launch. Trashed my ~/Library/Preferences eve folder. Seemed to fix the problem so far (10 minutes). OS X 10.6.2 Late 2008 MacPro
Maria Kalista Amarr Splinter Foundation	Posted - 2009.12.02 14:43:00 - [55] Have been playing all day on 2 chars. Suddenly after DT 1 char CTD's and then hangs in login screen. Decided to put preferences of eve in trash. Now I get booted from the character login screen with a CTD. Any idea's what to do now? Everything was ok now its crash crash crash. Originally by: Jacharian This sounds like a bad idea. I'm in.
Solomar Espersei Caldari Suddenly Ninjas	Posted - 2009.12.02 14:53:00 - [56] Same problems as everyone else. I can log on w/ character, but in just a few seconds, it crashes. Tried the annoying preference clearing workaround to no avail. I'm going to schlepp around on my crappy PC lap top I guess 'til this gets fixed. 1st Gen Mac Pro running OS 10.6.1 2 X 2.66 GHz processors 2 GB memory
EXTERMINATOR 17	Posted - 2009.12.02 15:22:00 - [57] For the moment it works THNX for the tip and fast reaction
K3III AlphaTuc	Posted - 2009.12.02 15:32:00 - [58] same issues here, also reported in thread Known Issues with EVE Online: Dominion I get: 02/12/09 16:02:39 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:39 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:39 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:41 [0x0-0x49049].com.transgaming.EVEOnline 0021: Protocol error: recvmsg: Message too long 02/12/09 16:02:43 [0x0-0x49049].com.transgaming.EVEOnline 0021: Protocol error: recvmsg: Message too long 02/12/09 16:02:44 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:45 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:45 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:45 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:46 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:46 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:46 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:47 [0x0-0x49049].com.transgaming.EVEOnline 000e: Protocol error: recvmsg: Message too long 02/12/09 16:02:47 [0x0-0x49049].com.transgaming.EVEOnline 0021: Protocol error: recvmsg: Message too long 02/12/09 16:02:47 [0x0-0x49049].com.transgaming.EVEOnline 0021: Protocol error: recvmsg: Message too long 02/12/09 16:02:47 [0x0-0x49049].com.transgaming.EVEOnline 0021: Protocol error: recvmsg: Message too long and crash now the client crash and die with: 02/12/09 16:04:41 cider[810] Error reading affiliate.plist:Il documento ôaffiliate.plistö non esiste. I can't restart the client again. I am somewhere in 0.0, probably I have lost ship and drones. I am just too bored to reconfigure my preferences again and again. Logging off. Waiting a patch ASAP, otherwise: WTS 3 accounts
Wentau	Posted - 2009.12.02 15:44:00 - [59] I downloaded the patch and it didnt work. I read the above posts, deleted the preferences files and nothing happened. I deleted the program (as per another above suggestion), downloaded the client again but still NOTHING happened. I mean nothing happened. I click on the icon and.....nothing: no splash, no video, no game, nothing. I hope they fix this soon or im gonna lose alot of training time on my toon.
Carmen Opausia	Posted - 2009.12.02 15:45:00 - [60] Same issues EVE hanging every 20 minutes to half hour. On logging back in it hangs just after character selection on entering game. I tried the delete preferences tip, but I cant get back in after the subsequent hangup unless I delete preferences again. OS Snow Leopard.

K3III AlphaTuc	Posted - 2009.12.02 15:53:00 - [61] I opened a Petition to publish a patch now or remove dominion until all the players are able to play. For those who live in 0.0 this first weeks are crucial and we have many logistic ops to do NOW. For example now I can't participate to the transport of hubs in 0.0 and this can lead to a delay in the new sov strategy we have. This is a big issue cause at the strategic level corps with players with OSX client are penalized in this delicate moment of the game. Is not just a problem of losing a battleship in belt or some drones. Petition ID 1804256
Pierre Louis	Posted - 2009.12.02 15:58:00 - [62] Originally by: Wentau I downloaded the patch and it didnt work. I read the above posts, deleted the preferences files and nothing happened. I deleted the program (as per another above suggestion), downloaded the client again but still NOTHING happened. I mean nothing happened. I click on the icon and.....nothing: no splash, no video, no game, nothing. I hope they fix this soon or im gonna lose alot of training time on my toon. Wentau, I had the same problem. Could you check if Cider is crashing on you? I explained how to check that on my first post. Also, what version of OS X are you running? Thanks and hope we can get back to the game asap.
Maria Kalista Amarr Splinter Foundation	Posted - 2009.12.02 15:59:00 - [63] Ok guys a suggestion is to completely reinstall, the client. Another thing is that CCP loves the trace if you get stuck halfway. Look we have been here before, they always managed to find the bug and kill it. Takes just a bit of patience. Just hang in there. Originally by: Jacharian This sounds like a bad idea. I'm in.
Pierre Louis	Posted - 2009.12.02 16:03:00 - [64] Originally by: Maria Kalista Ok guys a suggestion is to completely reinstall, the client. Another thing is that CCP loves the trace if you get stuck halfway. Look we have been here before, they always managed to find the bug and kill it. Takes just a bit of patience. Just hang in there. Reinstalling doesn't seem to help. Also, after my first reinstall I can't even clean preferences because they don't exist anymore. I guess the game creates them when launching the first time, but since it crashes before launching... Then again, I'm on Tiger, so maybe my problem is different from you guys using Leopard or SLeopard...
Wentau	Posted - 2009.12.02 16:19:00 - [65] By the way, my Mac info: iMac OS X 10.4.11 2.16 GHz Intel Core 2 Duo 1 GB 667 MHz DDR2 SDRAM
jahamesh neutron	Posted - 2009.12.02 16:28:00 - [66] Originally by: mark45601 I couldn't get in the game so I deleted the eve preferences folder from the library. That worked until I got DC'ed again and had the same issue of the game not loading, so I deleted the preferences again, worked for a while then I got kicked from the server again, rinse-repeat. I've done this about 5 times now. I give up. Model Name:iMac Processor Name:Intel Core 2 Duo Processor Speed:2.4 GHz Memory:4 GB Chipset Model:ATI,RadeonHD2600 VRAM (Total):256 MB You have the same Mac configuration I do. And we are both experiencing the same issue. My client will run fine over 1 or 2 jumps, or local ratting, but go on a trip, and every 5-7 jumps after coming out of a jump, the client locks up. After one lockup, I had to clear out my preference files because it would not let me log into my main char. I could log onto my second char, just not my main. Fortunately I was able to recover my fittings and I can at least log in, but afraid to do any real missioning or exploring until this is resolved. I have a petition in and will post the results here.
Wentau	Posted - 2009.12.02 16:32:00 - [67] Pierre, Im on Tiger. How do i check if my cider is crashing?
Warezmy Carr Gallente People with Guns Initiative Mercenaries	Posted - 2009.12.02 16:47:00 - [68] Edited by: Warezmy Carr on 02/12/2009 16:58:09 Originally by: Wentau Pierre, Im on Tiger. How do i check if my cider is crashing? Pay attention. :) He told you that he described the process in his first post in this thread. Originally by: Pierre Louis Running Tiger for professional reasons and the game won't load. The Console tells that Cider has crashed and upon looking at the Cider crash log I saw that it was due to an invalid kernel address. Could this be a problem on Cider or has Tiger been phased out intentionally? Could anyone with 10.5 or 10.6 check if Cider is crashing as well? The log should be at /Users/<your user name>/Library/Logs/CrashReporter. Look for cider.crash.log. To see if cider crashed during the attempt to launch EVE simply open up the Console. Thanks guys. Bold section is the relevant one. ----- Having same problem as some others here. I get the normal open animation, then nothing. Opening by double-clicking on cider shows segmentation fault and program exit. Log shows invalid kernel address. White iMac 2.16GHz Core 2 Duo, 2GB 667MHz DDR2 RAM OS: 10.4.11 I do have the Snow Leopard disc, but I don't have the one with iLife or whatever so I can't just upgrade. I don't want to blow away my current OS install quite yet. Currently downloading the complete client to try installing that. Will be a couple more hours before I can try it though. -- Man With The Plan, Starbase Setter-Upper, Doesn't Like Bunnies
AveryFaneActual	Posted - 2009.12.02 17:04:00 - [69] so; reinstalled again, and played for a bit, again. Now back to square one, AGAIN. I think a patch should be released for this... this is... unacceptable guys. Also, under the assumption everything was working, I went into a lower clone to move some nullsec stuff and then it all went to hell; so, do you think it's petetionable to get me learning advanced to where it would be had I not swapped clones with all this BS. I only ask because were it public knowledge that this patch is... well, a joke as far as implementation goes; I wouldn't have swapped clones. I am also asking on behalf of others who did the same thing; 10 days and 14 days is a big difference... please CCP, resolve.
Angel O'Sphere	Posted - 2009.12.02 17:06:00 - [70] same: If this is of any help, I tried to start the client by launching the cider icon within the client folder (I remember this working on a past glitch somehow).....I then get the terminal window, which states "segmentation fault, logout complete" and of course nothing happens after that. Perhaps someone more knowledgeable than me can make some sense of this. Running on 1.4.11 (yes previous patch allways warned it wants as minimum 10.5.6 but I never had any serious trouble running Eve on 10.4.11 ... usually I'm online like 8h - 12h and only after being online very long it sometimes hang when exiting. Besides that it run prfectly) Now it does not run at all (preferenes deleted, but as it does not recreate them I assume it crahses before that stage) Regards

Kernel Flux Intaki Armaments	Posted - 2009.12.02 17:11:00 - [71] One thing you might want to try that could narrow the problem down a bit is to create a new account on your Mac, and try to run the game from it. That way you know for sure that all prefs/library entries are created cleanly upon first client load. Curious if this helps anyone... -------------- We specialize in building T1, T2 ships, drones, ammo, fittings and rigs. Also building tengu and proteus gear now! Call for more info.
Deasy	Posted - 2009.12.02 17:31:00 - [72] Sort of odd that the "won't start up" and "crashes on session change" bugs aren't on the known issues page.
Rook Charter	Posted - 2009.12.02 17:40:00 - [73] Submitted a bug report and included a Cider crash log. I have done a FULL install TWICE and still have no joy when clicking the client application icon. Full installs were NOT performed BEFORE clearing cache and settings folders which produced no positive results. Awaiting fix to be posted by CCP. Apocrypha ran just fine on my OS 10.4.11 system before the patch release. Come on CCP. Don't let me down!
Elohim Mikael	Posted - 2009.12.02 18:13:00 - [74] Followed the instructions, and Dominion is working fine for now. crosses fingers
Aleiceland	Posted - 2009.12.02 18:30:00 - [75] its seems that at least for me , everytime im using autopilot the crash happens... it may be worth checking that out CCP.

CCP Casqade	Posted - 2009.12.02 18:33:00 - [76] Hi all, Since last night we have been working on tracking down the crash issues and trying to reproduce them in house. Those of you who are getting these crashes, bug reports with the following would be greatly appreciated: - What you were doing at the time of the crash. - What Version of OS X you are running. - What hardware and specifically what graphics card you have. - A cider Trace of when you are trying to start the client back up but it fails to load (Info about Traces can be found at the bottom of this page: http://wiki.eveonline.com/wiki/Mac_Bug_Reporting) - Any workaround you have found. Please note that: 10.4 also known as Tiger is not officially supported. The same goes for the Macbooks with integrated graphics cards GMA950 or X3100. At the same time we are not trying actively to break the client for those who use it.

Pierre Louis	Posted - 2009.12.02 19:09:00 - [77] Edited by: Pierre Louis on 02/12/2009 19:10:34 Originally by: CCP Casqade Hi all, Since last night we have been working on tracking down the crash issues and trying to reproduce them in house. Those of you who are getting these crashes, bug reports with the following would be greatly appreciated: - What you were doing at the time of the crash. - What Version of OS X you are running. - What hardware and specifically what graphics card you have. - A cider Trace of when you are trying to start the client back up but it fails to load (Info about Traces can be found at the bottom of this page: http://wiki.eveonline.com/wiki/Mac_Bug_Reporting) - Any workaround you have found. Please note that: 10.4 also known as Tiger is not officially supported. The same goes for the Macbooks with integrated graphics cards GMA950 or X3100. At the same time we are not trying actively to break the client for those who use it. Thanks Casqade. It's good to hear that you're not decomissioning OS X 10.4. For us Tiger users there seems to be a clear pattern. The game won't load because of a Cider crash immediately after being called, due to a segfault or a kernel address problem. This way, no preference files are created after the old ones are deleted, because eve never even starts. This seems to be a Tiger-only problem. I may be asking too much, but did you guys change anything on the Cider wrapper for Dominion? I'm a bit sad that this seems to be a Tiger specific problem, since you no longer support that version of the OS and it seems there are some other folks using 10.4 still (I thought I was one of the few). Apocrypha ran on my macbook with a GMA950 under Tiger with no problems (except low graphics, of course) so I was expecting that Dominion would do it as well.

CCP Casqade	Posted - 2009.12.02 19:28:00 - [78] Originally by: Pierre Louis Apocrypha ran on my macbook with a GMA950 under Tiger with no problems (except low graphics, of course) so I was expecting that Dominion would do it as well. I am afraid that this is an assumption you cannot make when you are running on unsupported hardware. Unsupported hardware means that we are not testing on it and we are not developing new features/changes with the unsupported hardware in mind.

Maiden666	Posted - 2009.12.02 19:33:00 - [79] - What you were doing at the time of the crash. Flown with the Autopilot - What Version of OS X you are running. OS X 10.6.2 - What hardware and specifically what graphics card you have. MBP 2,66 GHZ NVidea Geforce 9400 4 GB DDR 3 RAM Best Regards Gert
Montague Summers	Posted - 2009.12.02 19:49:00 - [80] I have hangs and disconnects (socket lost) on all 3 of my Macs, and my partner does on her iMac - that's all 4 Macs in the house dying horribly with Dominion. I've tried to establish a pattern by writing down when, where and what I was doing before an issue but so far it looks entirely random. All machine have had the following problems: () Freezing () Socket Lost () Won't start (unless trash prefs, have done this many times now) Imac and MacPro had this problem: () Keyboard gets somehow locked into caps Systems affected: (1) Mac Pro 2 x 2.8 Ghz Quad Core Intel-Xeon 6GB RAM MacOSX 10.5.8 ATI Radeon HD 2600 (256MB) (2) Mac Mini 2 Ghz Core 2 Duo 4GB RAM MacOSX 10.5.8 NVIDEA GeForce 9400 (256MB) (3) MacPro 2.66 Ghz Core 2 Duo 4GB RAM MacOSX 10.6.2 NVIDEA GeForce 9600M GT (256MB) (4) iMac 2.16 Ghz Core 2 Duo 2GB RAM MacOSX 10.5.6 NVIDEA GeForce 7300GT (128MB) The updates themselves look awesome, I just hope we can get some stability fast!

NuclearGod Amarr	Posted - 2009.12.02 19:50:00 - [81] OS X 10.6.2 2.8 GHz Intel Core 2 Duo 4GB 1067 MHz DDR3 GeForce 9600M GT 512 Mb Eve crashes in both window (more often)/full screen mode (here it hangs the computer totally) while jumping/docking etc. Eve preferences folder deletion helps for a few minutes.
Carmen Opausia	Posted - 2009.12.02 19:50:00 - [82] 2.16 GHz Intel Core 2 Duo 2 GB 667 MHz DDR2 SDRAM ATY, RadeonX1600 Snow Leopard 10.6 I've been having client hangups at gates, auto-piloting and in a mission twice. It seems to be occurring 20 to 30 minutes after log in. I have no way to exit game and have to reboot the pc. I can only re-enter game after deleting the preferences folder, or log in will not pass the character selection.
Aklana Sha	Posted - 2009.12.02 19:52:00 - [83] Originally by: K3III AlphaTuc same issues here, also reported in thread Known Issues with EVE Online: Dominion I get: 02/12/09 16:02:39 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:39 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:39 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:41 [0x0-0x49049].com.transgaming.EVEOnline 0021: Protocol error: recvmsg: Message too long 02/12/09 16:02:43 [0x0-0x49049].com.transgaming.EVEOnline 0021: Protocol error: recvmsg: Message too long 02/12/09 16:02:44 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:45 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:45 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:45 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:46 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:46 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:46 [0x0-0x49049].com.transgaming.EVEOnline 0008: Protocol error: recvmsg: Message too long 02/12/09 16:02:47 [0x0-0x49049].com.transgaming.EVEOnline 000e: Protocol error: recvmsg: Message too long 02/12/09 16:02:47 [0x0-0x49049].com.transgaming.EVEOnline 0021: Protocol error: recvmsg: Message too long 02/12/09 16:02:47 [0x0-0x49049].com.transgaming.EVEOnline 0021: Protocol error: recvmsg: Message too long 02/12/09 16:02:47 [0x0-0x49049].com.transgaming.EVEOnline 0021: Protocol error: recvmsg: Message too long and crash now the client crash and die with: 02/12/09 16:04:41 cider[810] Error reading affiliate.plist:Il documento ôaffiliate.plistö non esiste. I can't restart the client again. I am somewhere in 0.0, probably I have lost ship and drones. I am just too bored to reconfigure my preferences again and again. Logging off. Waiting a patch ASAP, otherwise: WTS 3 accounts Ditto here except the Message too long msgs don't reappear when I try to re-open. The only fix is to do the "Remove the preferences folder" thing. Ya, I want to reconfigure my whole client every time I want to play. Is there a fix in work?
Rixx Javix	Posted - 2009.12.02 20:27:00 - [84] Edited by: Rixx Javix on 02/12/2009 20:34:53 After the patch, had the same problems as described above. Deleted preferences and Eve worked for 10-15 minutes then froze and wouldn't start back up again. Needed to Force Quit it every time. Splash Screen then nothing. Deleted the original application and downloaded the full version and did a clean re-install. Client worked fine for 1-2 hours, then froze before a gate jump. Now it gets to the sign in screen, says it is connecting and then freezes. Need Force Quit again. After 2 hours of re-organizing my bookmarks, my overview settings and all preferences, I am loathe to do this all over again. Not sure what else to try tbh. Mac Pro OS 10.5.8 2x2.8 Ghz Quad Core Intel Xeon 4 GB 800 Mhz DDR2 FB-DIMM ATI Radeon HD2600 256Mb VRAM PS: Is there a specific file that contains the in-game preferences such as bookmark folders, overview settings, etc that can be saved when deleting preferences?
Rosarios	Posted - 2009.12.02 20:37:00 - [85] So, are you saying that CCP will NOT try to resolve the issues with 10.4.xx users and that its just to bad for us and we have to dish out 100$ to buy the new OS if we wish to continue playing??
Carmen Opausia	Posted - 2009.12.02 20:57:00 - [86] Edited by: Carmen Opausia on 02/12/2009 21:02:30 They have been saying that for the last year, Rosarios, I only last week upgraded to Snow Leopard to overcome all the problems I usually get with patches, then Dominion struck, with more problems. Since the patch back in the summer I was unable to run eve in 10.4.
Solana Dal'Annae Silverleaf Industries	Posted - 2009.12.02 21:00:00 - [87] Originally by: Rosarios So, are you saying that CCP will NOT try to resolve the issues with 10.4.xx users and that its just to bad for us and we have to dish out 100$ to buy the new OS if we wish to continue playing?? 10.4 was released 4.5 years ago. The last update to it was released over 2 years ago. A lot of things have happened to the OS since that time and while I understand that you aren't happy about the situation, what do you expect CCP to do? Devote numerous manpower hours and equipment to test something so outdated? Out of interest to those it may concern, I seem to recall that you are able to install the "update version" of 10.6 that only costs $29 on Macs running 10.4 too. But I am sure someone can confirm or deny that statement here.
Jainia Soltella	Posted - 2009.12.02 21:14:00 - [88] For the people who won't upgrade from 10.4 to 10.6 due the upgrade price... You can upgrade Tiger directly to Snow Leopard for $29, You don't need to buy 10.5 or the expensive bundled upgrade. Mentioned here: http://ptech.allthingsd.com/20090826/apple-changes-leopards-spots/ About 25% of the way through the article, end of the second paragraph below the picture of the Snow Leopard box. Granted, that may not help people with specific software problems, but if price is the only thing stopping you, it shouldn't.
Pierre Louis	Posted - 2009.12.02 21:21:00 - [89] Edited by: Pierre Louis on 02/12/2009 21:23:27 Originally by: Jainia Soltella For the people who won't upgrade from 10.4 to 10.6 due the upgrade price... You can upgrade Tiger directly to Snow Leopard for $29, You don't need to buy 10.5 or the expensive bundled upgrade. Mentioned here: http://ptech.allthingsd.com/20090826/apple-changes-leopards-spots/ About 25% of the way through the article, end of the second paragraph below the picture of the Snow Leopard box. Granted, that may not help people with specific software problems, but if price is the only thing stopping you, it shouldn't. I think this violates Snow Leopard's EULA. Not sure, though. Anyhow, it's a bad situation for both parts. On one side CCP wants to make a shinier game. On the other hand, some people don't want to have to upgrade their computers to keep playing the game they've bought and have invested time and money into. Then again, this is not an EVE problem, but one of all persistent world games. Wouldn't hurt if we were offered a less shiny version of the client, for example. Indeed I was saddened by the "well, tough luck" stance towards the users of 10.4. I figured we'd be a negligible population, but now I'm curious to see how many mac users were running Apocrypha on 10.4. Anyhow, I'm still hoping that when they release a new Dominion client for mac the Cider wrapper will stop segfaulting and load the game on 10.4 as well. edit: Also, some people don't upgrade because Snow Leopard breaks some software they use. Last time I checked I wouldn't be able to run Civ4 on snow leopard...
JoeBear770	Posted - 2009.12.02 21:33:00 - [90] I understand the views of some people that CCP has no obligation to support an "outdated" os (10.4.11). If this were the only issue with Dominion I would see the writing on the wall as it were, and upgrade. And yes, Eve has run fine on my current os thus far. However, at this time, there seems to be issues with Leopard/Snow Leopard as well. My mac is a machine for the home and has done everything I ask of it with Tiger, so I guess I will wait and see if a patch is forthcoming.....3 days left on my current skill queue.

Pierre Louis	Posted - 2009.12.02 21:49:00 - [91] Originally by: Solana Dal'Annae Originally by: Rosarios So, are you saying that CCP will NOT try to resolve the issues with 10.4.xx users and that its just to bad for us and we have to dish out 100$ to buy the new OS if we wish to continue playing?? 10.4 was released 4.5 years ago. The last update to it was released over 2 years ago. A lot of things have happened to the OS since that time and while I understand that you aren't happy about the situation, what do you expect CCP to do? Devote numerous manpower hours and equipment to test something so outdated? Out of interest to those it may concern, I seem to recall that you are able to install the "update version" of 10.6 that only costs $29 on Macs running 10.4 too. But I am sure someone can confirm or deny that statement here. Solana, though we are discussing the Mac client here your comment begs me to bring up the fact that Windows XP SP2 is supported and that it has been released in August 2004. This is more than 5 years ago, yet it is still supported (SP2c was released in 2007, thus about as old as Tiger). I wonder what were the technical reasons to drop support for Tiger yet maintain it for Windows XP.
Lucian Mortimer	Posted - 2009.12.02 22:06:00 - [92] Originally by: Pierre Louis I wonder what were the technical reasons to drop support for Tiger yet maintain it for Windows XP. Though, I try to know as little about Windows as possible, I believe that Microsoft maintains reverse compatibility with all previous versions of Windows, which is why Windows is generally clunky. New Apple operating systems aren't reverse compatible, so they are generally faster, and can be released more frequently. For instance, programs have to be re-released each time Apple comes out with a new OS, whereas you can still use very, very old programs on a windows machine. This, at least, is what I was told.
Solana Dal'Annae Silverleaf Industries	Posted - 2009.12.02 22:21:00 - [93] Originally by: Pierre Louis Solana, though we are discussing the Mac client here your comment begs me to bring up the fact that Windows XP SP2 is supported and that it has been released in August 2004. This is more than 5 years ago, yet it is still supported (SP2c was released in 2007, thus about as old as Tiger). I wonder what were the technical reasons to drop support for Tiger yet maintain it for Windows XP. I can think of several reasons for this. XP is still the largest Windows in terms of users I believe? Because of that, drivers (like for your videocard) still see updates. A major contributing factor to this is the failure Vista turned out to be I imagine. This is not something that happens on the Mac side. And specifically videodrivers is a big one. You can't get drivers for your MacOS from any supplier other than Apple, and only when Apple chooses to release something. On the Windows side however, you can grab updates for your card from the actual hardware manufacturer several times per year. No matter what Microsoft themselves are up to. This is something that ends up being a problem for gamers on Macs.
Warezmy Carr Gallente People with Guns Initiative Mercenaries	Posted - 2009.12.02 22:37:00 - [94] I do have the $29 Snow Leopard disc, and I think I'm going to preemptively upgrade since it seems I can do it without wiping out my current OS install. Nothing else I run has any problems with 10.4.11, but you gotta do what you gotta do to get EVE running. I'm having problems downloading the full client anyway, so maybe the upgrade will fix that too... -- Man With The Plan, Starbase Setter-Upper, Doesn't Like Bunnies
Bishop Wallace	Posted - 2009.12.02 23:11:00 - [95] I'm running 10.4.11 and it won't even start after a full download. I knew my Pro was showing a little grey, but being left in the cold sucks more than a little bit. Believe it or not I do more than Eve on my computer; I'll probably have to look at getting that $169 box set. Which I can't afford. Who knows, maybe my graduate school software site has a discount available....
Meitavhe Rems	Posted - 2009.12.03 00:34:00 - [96] I have had the same problem with being unable to get in-game with a pilot subjected to multiple client freezes. I keep multiple clients on my hard drive because sometimes I run with the smallest window, and that messes up the window placements. Each client has it's own prefs folder. They all share the resources folder in the application package. If the resources had become corrupted, it would probably have ruined all the clients. For now, because I have so many clients, I always have one prefs folder for a working client. When a client refuses to let me enter the game, replace files until it works again. Don't get me started on how that messes up my client's UI :) So far, I have narrowed it down to the p_drive folder. Of course, it could be a random file which becomes corrupted, but as it continues to happen I will continue to isolate it. I submitted a bug report with all my experiences too.
Tegho Imperial Trade Federation Midway Empire.	Posted - 2009.12.03 01:24:00 - [97] After upgrading from 10.4 to 10.6, I was able to get the game running normal for about a day. Now its crashed for the 1st time, with about 10 error boxes popping up and locking the game. I was unable to read the boxes. - What you were doing at the time of the crash. running a radar site, great timing - What Version of OS X you are running. 10.6 - What hardware and specifically what graphics card you have. macbook pro 2.2 ghz, 2 gb ram graphics: ATI Radeon X1600: Chipset Model:ATY,RadeonX1600 Type:GPU Bus:PCIe PCIe Lane Width:x16 VRAM (Total):256 MB Vendor:ATI (0x1002) Device ID:0x71c5 Revision ID:0x0000 ROM Revision:113-xxxxxx-158 EFI Driver Version:01.00.158 - A cider Trace of when you are trying to start the client back up but it fails to load (Info about Traces can be found at the bottom of this page: http://wiki.eveonline.com/wiki/Mac_Bug_Reporting) I'll work on this - Any workaround you have found. I've looked for the preferences folder shown in the above CCP post, still not there <insert witty comment here>
Deasy	Posted - 2009.12.03 01:36:00 - [98] How does a Cider trace work for the "Splash-screen + hang" bug? It never crashes, it just sits there. Force Quit does not generate a log file.
Alvaro Ishtay	Posted - 2009.12.03 02:16:00 - [99] curious to know - does anyone know of a mac successfully running eve at the moment? (by successfully i mean +2 or 3 hours, ensuring that it stays stable)
Pierre Louis	Posted - 2009.12.03 02:24:00 - [100] Originally by: Solana Dal'Annae Originally by: Pierre Louis Solana, though we are discussing the Mac client here your comment begs me to bring up the fact that Windows XP SP2 is supported and that it has been released in August 2004. This is more than 5 years ago, yet it is still supported (SP2c was released in 2007, thus about as old as Tiger). I wonder what were the technical reasons to drop support for Tiger yet maintain it for Windows XP. I can think of several reasons for this. XP is still the largest Windows in terms of users I believe? Because of that, drivers (like for your videocard) still see updates. A major contributing factor to this is the failure Vista turned out to be I imagine. This is not something that happens on the Mac side. And specifically videodrivers is a big one. You can't get drivers for your MacOS from any supplier other than Apple, and only when Apple chooses to release something. On the Windows side however, you can grab updates for your card from the actual hardware manufacturer several times per year. No matter what Microsoft themselves are up to. This is something that ends up being a problem for gamers on Macs. Very good point, Solana. I had not thought about the driver issue. It may get complicated if Cider makes use of newer drivers to match the updates on DirectX (the main reason they have to use Cider is DirectX, I think).

Deasy	Posted - 2009.12.03 02:31:00 - [101] Originally by: Alvaro Ishtay curious to know - does anyone know of a mac successfully running eve at the moment? (by successfully i mean +2 or 3 hours, ensuring that it stays stable) Mine only crash every couple hours. Does that count?
Atoa	Posted - 2009.12.03 02:40:00 - [102] Originally by: Alvaro Ishtay curious to know - does anyone know of a mac successfully running eve at the moment? (by successfully i mean +2 or 3 hours, ensuring that it stays stable) After crashing up my MacPro this morning 5-6 times, I deleted the entire install, including prefs and transgaming files. Re-installed from a fresh client download and ran for about 4 hours without problem. My MacBookPro suffered the same fate. It just crashed after about 30 minutes after upgrading from Apoc to Dominion. I just deleted EVE and will reinstall before trying it again.
Marcus starcaster	Posted - 2009.12.03 02:50:00 - [103] Sorry, but this patch is an epic fail.
Wentau	Posted - 2009.12.03 03:29:00 - [104] I guess that i am also one of the few 10.4.xx users (or not so few?) I am very happy with the way my computer works and everything else i have works just fine on this OS. Im not interetsed in Snow Leopard. Is it possible for CCP to allow us to use apocrypha still? It worked on my compter just fine while i was using Tiger.
Maiden666	Posted - 2009.12.03 03:52:00 - [105] Edited by: Maiden666 on 03/12/2009 03:52:35 Originally by: Maiden666 - What you were doing at the time of the crash. Flown with the Autopilot - What Version of OS X you are running. OS X 10.6.2 - What hardware and specifically what graphics card you have. MBP 2,66 GHZ NVidea Geforce 9400 4 GB DDR 3 RAM Best Regards Gert Before Eve crashed all NPC Ships became white, and I could not see my ship anymore. Now I am not able to start the game anymore. Please fix this problem, Thanks. Best Regards, Gert
Deasy	Posted - 2009.12.03 04:07:00 - [106] Edited by: Deasy on 03/12/2009 04:10:02 Edited by: Deasy on 03/12/2009 04:08:34 After some testing I've been fairly stable on the MacBook Pro 13" (Nvidia card) as long as I don't use autopilot. EDIT: That'll teach me. 2 minutes after posting that, it crapped out trying to dock up. ... no crash dialog, the screen just froze.
Alvaro Ishtay	Posted - 2009.12.03 04:37:00 - [107] i dont have thewillpower to bother going through all the steps to log in again , but was also curious to know, given that this looks to be a file going corrupt somewhere, if people's time machine is running when the client fails.... ...though that wouldn't make difference to those suffering the same problem on pre-leopard OS.... just fueling the rumor-fire
Meitavhe Rems	Posted - 2009.12.03 04:58:00 - [108] Originally by: Deasy Edited by: Deasy on 03/12/2009 01:41:52 EDIT: Also, has anybody figured out what part of the Preferences directory needs to be deleted? Toasting all character settings every time the game crashes is not a fix for any meaningful value of "fix." From your home directory, go to Library/Preferences/"Eve Online Preferences"/p_drive on my machine, this is the folder that had to be replaced. And it's STILL not a meaningful fix, just not as bad as all the prefs :)
Mutnin Amarr Veto Corp	Posted - 2009.12.03 05:00:00 - [109] Originally by: CCP Casqade Hi, Please try clearing your cache and settings by removing the "EVE Online preferences" folder under Library/Preferences. 1. Open finder 2. Click your username to the left under "Places" 3. Open Library 4. Open Preferences 5. Locate the folder "EVE Online preferences" and move it to the trash This works to get the game going again, but so far I've had to do this twice. After the first time the game crashed while I was flying through high sec and I ended up in my pod thanks to Faction Navy Aggro. Right now I don't honestly feel confident in the client to fly in combat on my Mac. Not trying to ***** because I expected some problem with a major upgrade, but I hope this gets sorted soon.
Dr Soze 101st Covert Ops C. O. R. E.	Posted - 2009.12.03 05:13:00 - [110] Same problem for me. Ran fine until this evening. However was in same system all of that time until this evening. Then traveled about 5 jumps or so on autopilot and crash/no restart even with rebooting. Removed preferences, caches, and transgaming files and was able to get back into game, but crashed again on attempting to jump. Running: MacBook Pro, Intel Core Duo 2.16GHz, ATI Radeon X1600, OS 10.5.8 Trying to download fresh client now but taking 2 hours. Any way to save any of those preferences (I have a copy) or do I have to assume they are corrupt? Be a shame to lose all the notes, bookmarks, buddy lists... BTW, love all the tweaks in Dominion and hope it works soon for Mac. ------------------ Dr Soze Chief of Staff - C.O.R.E.

kukumakaka	Posted - 2009.12.03 05:32:00 - [111] iMac OS X 10.5.8 2.66 GHz Intel Core 2 Duo 2 GB 800 MHz DDR2 SDRAM ATI Radeon HD 2600 Pro Crashed 4 times all when approaching/jumping gates. Delete preference/ reinstall game do not fix this for me.
Viperthe2	Posted - 2009.12.03 05:51:00 - [112] Edited by: Viperthe2 on 03/12/2009 05:53:24 I have the same issues as everyone else. Started off after my second hour of enjoying the new client by getting a strange disconnect and freezing making me have to force quit. After i did that i could get to the login screen and put in my username and password, but it wont get past the loading bars. They'll all load up all the way and just as its about to go to the character selection screen it gets stuck and i have to force quit. I've followed CCP's advice on deleting and starting fresh, its worked for the last 20 minutes but i'm not enthusiastic about flying around 0.0 with the chance of another epic fail. System: 17" Macbook Pro 2.16 GHz Intel Core Duo 2BG 667 MHz DDR2 SDRAM 220GB free hard disk space ATY, RadeonX1600 graphics card 256MB VRAM running Snow Leopard Also.. Recommendation for those of you that don't want to lose your bookmarks, fittings and settings. Move the EVE Online preference folder and original client(cuz im not sure if they're linked) out of the library completely to say your desktop and save it there. Then when you install a fresh client it will make a new one in the library. You wont have your stuff in game but you can save the data for future use when CCP fixes the issue, you can put your original EVE Online preferences folder back in the library and delete the "temp" work around one.
Mallishious	Posted - 2009.12.03 07:14:00 - [113] So if I upgrade to snow leopard I should be fine? I have the ATY,RadeonX1600 chipset, which isn't the integrated, I think.
Deasy	Posted - 2009.12.03 08:42:00 - [114] Originally by: Mallishious So if I upgrade to snow leopard I should be fine? I have the ATY,RadeonX1600 chipset, which isn't the integrated, I think. You should be ok once they fix the other problems with the client. Is anybody else just keeping a good copy of their Preferences stored on a thumb drive for all the reinstalls?

CCP Casqade	Posted - 2009.12.03 12:35:00 - [115] As I said in a previous thread. Yesterday gave us important information on this issue and we are still looking into it.

Kuralkion Amarr Toy Makers Honourable Templum of Alcedonia	Posted - 2009.12.03 13:41:00 - [116] Numerous freezes & crashes. Occured while entry/exit of warp in gate approximity. It either froze, or I got a blank screen or that "connection lost" window spam. Afterwards I wasnt able to start the game respectively getting past character screen. After removing cache/preferences and a fresh client install I was able to get into the game again but it didnt solve the problem of crashes. Did this twice and still got crashes wasnt able to run EVE afterwards. Another notice: split second freezes/lags whenever approaching gates or moving ship again after having used gates. The same lags also after undocking/before docking at stations. Thw whole game runs more laggy than with Apocrypha. Feels like I'm playing on a low-end machine. iMac OS X 10.5.8 2.66 GHz Intel Core 2 Duo 4 GB 1067 MHz DDR3 SDRAM NVIDIA GeForce 9400 (256MB)
Wentau	Posted - 2009.12.03 14:52:00 - [117] Casquade, Im glad you guys are hard at work on this issue. Please remember us Tiger folks. thanks!
Atoa	Posted - 2009.12.03 14:55:00 - [118] Originally by: Atoa After crashing up my MacPro this morning 5-6 times, I deleted the entire install, including prefs and transgaming files. Re-installed from a fresh client download and ran for about 4 hours without problem. My MacBookPro suffered the same fate. It just crashed after about 30 minutes after upgrading from Apoc to Dominion. I just deleted EVE and will reinstall before trying it again. And today the MacPro is back at crashing with protocol errors showing up from com.transgaming.EVEOnline in the console logs. Still requires trashing the preferences foler.
Velin Shade	Posted - 2009.12.03 19:15:00 - [119] Edited by: Velin Shade on 03/12/2009 19:20:02 Imac 10.5.8 2 Ghz Intel COre Duo 1.5 GB 667 MHz RadeonX1600 I experienced a "closed socket" freeze, after jumping through a gate, and have been unable to log back in, getting only as far as the splash page. edit: someone just posted this connection loss message, and I'm pretty sure that it's the same one that I received.. 'reasonCode: None 'reason': u'The connection to the server was closed.' 'exception': error(10038, 'Socket operation on non-socket', 'WSASend failed with error 10038: An error has occured of type WSAENOTSOCK\r\'). 'reasonArgs': {}}

CCP Casqade	Posted - 2009.12.03 19:23:00 - [120] I updated the workaround. It seems that the crash happens less often when sound is turned off. Please look at: http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1223677&page=1#2


Carmen Opausia	Posted - 2009.12.03 19:42:00 - [121] The thread you refer to is this thread. The suggestions at the beginning of the thread don't solve the problems but you are able to at least log in. After 20 to 30 minutes you crash again and need to start from square one.
Ryel Theon Epiphyte Mining and Exploration Majesta Empire	Posted - 2009.12.03 19:57:00 - [122] Edited by: Ryel Theon on 03/12/2009 19:56:54 Casqade, Is there any reason why this issue (and link to the workaround) do not appear in the Dominion 1.0.1 known issues list at http://www.eveonline.com/updates/knownissues.asp It seems pretty well known to be an issue at this point. :)

CCP Casqade	Posted - 2009.12.03 20:02:00 - [123] Originally by: Carmen Opausia The thread you refer to is this thread. The suggestions at the beginning of the thread don't solve the problems but you are able to at least log in. After 20 to 30 minutes you crash again and need to start from square one. The reason I posted a link to the workaround is because I updated it with new steps. Disabling sound might make the crashes appear less frequently.

Butter Flaps	Posted - 2009.12.03 20:23:00 - [124] So reading after reading all the comments, I guess that either us Tiger users are going to have to upgrade to Snow Leopard, or wait for an updated patch or perhaps both - as the people using Snow Leopard still seem to have issues. Is there any information as to roughly when a new update for Eve will be ready to download? And I guess this would be a full re-install of Eve as us Tiger users can't even launch the application. In the meantime I guess I'll start looking at reactivating my Wow account, or I'm going to get SO bored!
Hibasot	Posted - 2009.12.03 21:27:00 - [125] Hi Guys Strange - I feel relieved that I am not the only one suffering the new update issues for apple machines - however it doesn't detract from the frustration of having this problem in the first place! I recently (2 weeks ago) purchased a new iMac 27" i5 Quadcore / 4 gb / ATI Radeon 4580 memory dream boat. Loading Eve was quite an experience - compared to my old windows machine (out of this world) - and I dont want to go back! Following the recommendations, I am still experiencing issues with Dominion + patch. Much the same as most in this arena (including - strangely CAPs lock!) If this isn't resolved soon I may be forced either to return to my old Windows machine or leave the game, I hope neither. Come on CCP please sort this problem - and soon !
Crazy4Swazye	Posted - 2009.12.03 21:35:00 - [126] I'm running a white macbook... Apocrypha used to run on OSX but not very well so I installed bootcamp and ran it on XP. Which worked awesome far better than OSX but since Dominion release I can't even get it to run on XP. The client will start then the screen goes black and I have to turn off my computer and then turn back on... the only success I have had is uninstalling and downloading the entire client again. after reinstalling the client it will work right after installation and I can log in and undock but once i jump to a gate or anything it goes black again. Still have control of the mouse but that's it nothing else works. CTL ALT DEL doesn't even work. Have to restart my computer then the same problem persists, once i launch the client screen goes black and i can move the mouse and hear the eve music but that's it... and back to reboot and then the pattern repeats itself. Only way to log in to change skills is to redownload the client, install and hope it doesn't crash before I set my skill.... hope this helps
Mara Rinn	Posted - 2009.12.03 21:38:00 - [127] Originally by: CCP Casqade 5. Locate the folder "EVE Online preferences" and move it to the trash 6. Launch the game 7. Press ESC 8. Go to the Audio & Chat tab 9. Uncheck the "Audio enabled" 10. Play the game I trashed the preferences, started up, accepted the EULA, disabled sound, logged in, EVE crashed while loading character portraits. So I trashed the preferences again, started up, accepted the EULA, disabled sound, logged in, waited for the news on the right to load. It loaded, as did the character portraits. Moused over the "selected" character portrait (the top one, which would be used if I clicked "Enter Game"), EVE crashed. So I trashed the preferences again, started up, accepted the EULA, disabled sound. Quit EVE. Launched EVE, waited for the news to load (after dismissing the intro movie yet again). Waited for news to load. Selected "Enter Game", can now log in with the troublesome character. Changed some settings (put all the services and accessories in submenu, collapse the left bar), quit the game. Launched EVE again, logged in, and can get back to my character to spin the ship around in station. That's my morning gone, off to work. Will submit a Bug Report this evening. [Aussie players: join channel ANZAC]
Rixx Javix	Posted - 2009.12.03 21:39:00 - [128] 9 crashes after patch today alone. The last one resulted in the Black Shroud of Death! My patience is at an end. I'll log on to keep my skill training going for awhile, but that's 4 accounts that won't be playing until this issue is resolved. I certainly appreciate the fact that us Mac users are such a small percentage of the Eve population, and as such I try to be patient. But Eve is totally unplayable at the moment and that seems to be a bit much. Please fix this issue as soon as possible. Thanks.
Velgonious	Posted - 2009.12.03 21:55:00 - [129] Same problems as everyone else here too! I have no wdownloaded and installed EVE for the THIRD time. Here is my comp info: Macbook Pro Mac OSX 10.6.2 Processor 2.4 GHz Intel Core 2 Duo Memory 4 GB 667 MHz DDR2 SDRAM
Kokusnusskopf	Posted - 2009.12.03 22:02:00 - [130] Same issue here! Wrote a petition! Only got one Character so it isn't that bad. Hope it's gettig solved! Cya ingame soon ;)

leesa takisara	Posted - 2009.12.03 22:18:00 - [131] for those who are panicking and upgrading to snow leopard, that isn't going to solve the problem. although eve isn't officially supported on tiger, this bug seems to knock out eve on all OSes
Pierre Louis	Posted - 2009.12.03 22:27:00 - [132] Originally by: leesa takisara for those who are panicking and upgrading to snow leopard, that isn't going to solve the problem. although eve isn't officially supported on tiger, this bug seems to knock out eve on all OSes I think that there are two different problems with the client. One that is affecting everyone on Leopard and up and one that affects only Tiger users. When using Tiger the game won't even launch. I think it has something to do with Cider, bit TransGaming told me that it is due to something on the EVE client (still discussing the issue with TransGaming, though) and CCP support won't discuss anything at all, since the game is not supported for Tiger and, thus, we're on our own. From where I'm standing now I have very low expectations to ever playing EVE again on my white macbook. It ran "fine" till the update, but I guess I've overstayed my welcome with an old computer. Anyhow, I'll hang out a bit longer, waiting for the fixed client for Macs to come up (eventually) and check if it works for me. If not, then it's been a fun time playing.
Sly Noble	Posted - 2009.12.03 22:30:00 - [133] Edited by: Sly Noble on 03/12/2009 22:34:18 Well i've been having the same problems as everyone else. Get stuck in black screen when entering the game with my char. The preference folder/no sound solution seemed to work but there is no way I will run missions of PVP when the game is this unstable. I do credit CCP for addressing the problem and working out a temporary fix quickly. Also of Note CCP - When are you going to make the apple command button an option for mapping keys? Thought I read something about fixing mac keyboard function in the new patch but haven't seen it yet. FFS, and seriously so, mac users have been requesting this for several years now. The control and alt buttons are in terrible locations for mapping any more than like 3 shortcuts. If I am missing something glaringly obvious let me know. Thanks.
Hisara First Flying Wing Inc Primary.	Posted - 2009.12.03 22:43:00 - [134] This is still not working :( I've reinstalled the full client, crashed again followed the steps and it worked for 20 minutes and then crashed again and now it wont even load dominion at all. I see the dominion baner come up when starting the game and then nothing happens just crashes again and I have to force quit to get out. CCP please gives us a update to fix this. MAC OSX 10.5.8 2.8 GHz Intel Core 2 Duo ATI Radeon HD 2600 Pro
Scythius Howe Amarr	Posted - 2009.12.03 22:47:00 - [135] Just thought I'd post here as there is solidarity in numbers. Same problem as the above posters - splash then nothing...just the infinite silence of my Sacriledge cruiser wallpaper... 2009 Imac - posting at work so I don't have the specs...but it should run this no problem.
Jedusone	Posted - 2009.12.03 22:58:00 - [136] Originally by: CCP Casqade Originally by: Carmen Opausia The thread you refer to is this thread. The suggestions at the beginning of the thread don't solve the problems but you are able to at least log in. After 20 to 30 minutes you crash again and need to start from square one. The reason I posted a link to the workaround is because I updated it with new steps. Disabling sound might make the crashes appear less frequently. I do not know if it helps or not, but since I installed the patch for Dominion, I have no sound in the game, nothing. However I can play perfectly, seemingly without fail. MacBook Pro 15 ', Mac OS X 10.6.2 2.4 GHz Intel Core 2 Duo 2 GB 667 MHz DDR2 SDRAM GeForce 8600 GT 256 Mb
AveryFaneActual	Posted - 2009.12.03 23:31:00 - [137] It's funny; I'd stayed off the forums for a bit- content with a few hours gameplay after FOUR reinstalls and FIVE cache erasures. Of course, no sound and lowest graphics (not that that's a problem, but just to cover bases)... and right as I was explaining this very thing in OS X ingame channel, and right as we were discussing doing everything that's been covered here and as I typed how I'm no longer getting the "splash crash" (where it gives the splash screen and then ends)- that's now where I am . So day three of three, after regrettably tweeting how the patch is greatness... I'm still in the same boat as all the others who've paid CCP for.... I forget at this point- I'm sure they're working to rectify the problem; but a status report would be nice- it wouldn't be too much to expect say, a note to everyone about "where the debugging process is" or "what's coming and when it will arrive". A lot of people have raised the notion that CCP will plex-appease our time, but as someone said before: "did anyone from CCP say that?". So, CCP, please say something
Haguu Caldari School of Applied Knowledge	Posted - 2009.12.03 23:52:00 - [138] Just FYI I am getting all these errors. (24" imac, 4GB, >100GB avail disk) I have deleted my cache perhaps 10 times and it will work for a while. I only saw the "dozen dialog box" failure once. I lose connections or sockets. About half the time clearing the cache is not required. It is not uncommon for quit to no longer work and have to "FORCE QUIT" it. It seems to be even more likely to die if some background process starts up ( e.g. Time Machine backups ) It is not uncommon for there to be a EVE menubar but no screen/window up. and quit from the menu does not work. I have even had a time when Escape quit worked but the menu entry does not. Anything we can do to help get this debugged?
Gavascon	Posted - 2009.12.04 00:23:00 - [139] well, i'm just one more mac user to complain about the same things everyone else is. using mac osx 10.5.8 leopard. have dumped the cache 6 times so far. eve crashes are various times, while doing different things. so it seems to be a random cache corruption. filed a bug report and was redirected to file a petition. don't know what that will do because i haven't lost a ship. after reading everyone else's comments, i'll keep my preferences intact and wait til a patch is available to correct the problem.
Luminak Narz Flying Dangerous	Posted - 2009.12.04 02:32:00 - [140] Truth be told, I have a ton of respect for what CCP has accomplished for a relatively small company. But I don't think they ever had the Mac side of things totally figured out. Even before Dominion, I had relatively frequent crashes, that happened mostly during combat. I learned quite some time ago that the game ran better when I played on the windows side. I was somewhat encouraged when the character screen loaded faster today. But I came back to earth when I too experienced a connection loss. And I'm using snow leopard. I think there are too few Mac users out there for CCP to really put a lot of time into making things run well for us. We are an afterthought. And I think there are many Mac users like me who only fire up in bootcamp to play Eve. I'm pulling for you CCP, but for now it looks like I'm gonna have to play on the windows side.

Gunther Gabel Caldari Frog Morton Industries Anuran Origin	Posted - 2009.12.04 03:04:00 - [141] Originally by: Luminak Narz Truth be told, I have a ton of respect for what CCP has accomplished for a relatively small company. But I don't think they ever had the Mac side of things totally figured out. Even before Dominion, I had relatively frequent crashes, that happened mostly during combat. I learned quite some time ago that the game ran better when I played on the windows side. I was somewhat encouraged when the character screen loaded faster today. But I came back to earth when I too experienced a connection loss. And I'm using snow leopard. I think there are too few Mac users out there for CCP to really put a lot of time into making things run well for us. We are an afterthought. And I think there are many Mac users like me who only fire up in bootcamp to play Eve. I'm pulling for you CCP, but for now it looks like I'm gonna have to play on the windows side. I hope this isn't true, I have only been playing 2.5 weeks. I gave up 3 WoW accounts and over 100K gold to come here and play with a friend because I was told they had the Mac platform stable. I never had as much as a hiccup the first few weeks, but now I can play for hours as long as I don't leave the dock, I am afraid to jump because I have about a 35% chance of not coming out of the jump in tact. I do not have access to winblows and do not wish to sully my mac with anything from micro$haft, so I guess I go back to Blizzard.......
Pierre Louis	Posted - 2009.12.04 03:15:00 - [142] Originally by: Gunther Gabel I hope this isn't true, I have only been playing 2.5 weeks. I gave up 3 WoW accounts and over 100K gold to come here and play with a friend because I was told they had the Mac platform stable. I never had as much as a hiccup the first few weeks, but now I can play for hours as long as I don't leave the dock, I am afraid to jump because I have about a 35% chance of not coming out of the jump in tact. I do not have access to winblows and do not wish to sully my mac with anything from micro$haft, so I guess I go back to Blizzard....... I left WoW because it was boring and a bit shallow (for me), while EVE offered me more freedom and depth. Also, my friends are playing EVE now, so I joined them again (played a couple of years ago on Windows). The main difference that you may not know is that WoW has a native Mac client, while EVE uses a port through Cider. Many games do that, since they use DirectX and do not want to write everything from scratch for macs. Apocrypha was indeed stable even on Tiger, but it seems they had a bit of a hiccup on Dominion. Maybe they should have waited for a more stable Mac client before going live with the expansion. I'd wait for a few more days.
Gunther Gabel Caldari Frog Morton Industries Anuran Origin	Posted - 2009.12.04 03:24:00 - [143] Edited by: Gunther Gabel on 04/12/2009 03:25:10 I am VERY aware of Cider and the challenges that CCP faces. Honestly, if they aren't thinking of a full Native mac client, i think they are messing up. Blizzard has many things over them on a UI base (Full screen windowed mode and Movie recording from open GL) Those are 2 dynamite examples of what a native port could do, but then again they would have to put out the money for a full Mac team. I assume they send the windows version to Cider and wait for them to cobble something together. As far as direct X Uggh, once Open CL hits, i am hoping that microsoft wil lose some stronghold and games will go to Open CL, that will open alot more doors for macs.
Pierre Louis	Posted - 2009.12.04 03:39:00 - [144] Originally by: Gunther Gabel Edited by: Gunther Gabel on 04/12/2009 03:25:10 I am VERY aware of Cider and the challenges that CCP faces. Honestly, if they aren't thinking of a full Native mac client, i think they are messing up. Blizzard has many things over them on a UI base (Full screen windowed mode and Movie recording from open GL) Those are 2 dynamite examples of what a native port could do, but then again they would have to put out the money for a full Mac team. I assume they send the windows version to Cider and wait for them to cobble something together. As far as direct X Uggh, once Open CL hits, i am hoping that microsoft wil lose some stronghold and games will go to Open CL, that will open alot more doors for macs. I didn't know OpenCL could be applied to games. I thought it was more directed to math applications, as it is already being used nowadays. The idea of having EVE on a native mac client would be a dream come true, but I'm not sure they want to hire OpenGL programmers and redo the whole game to run on OpenGL. Supporting Tiger with a "low-end" client would be much simpler (I guess) and they don't do it either.
Mara Rinn	Posted - 2009.12.04 03:41:00 - [145] OpenGL has been around for a long time, and CCP would have made a decision long ago to use DirectX. OpenCL is not a graphics programming language, it's a distributed computing language which will allow computing tasks to be offloaded to whatever processors are available. OpenCL is definitely not a panacea that will magically prevent Cidered DirectX games crashing. [Aussie players: join channel ANZAC]
Pierre Louis	Posted - 2009.12.04 03:49:00 - [146] Originally by: Mara Rinn OpenGL has been around for a long time, and CCP would have made a decision long ago to use DirectX. OpenCL is not a graphics programming language, it's a distributed computing language which will allow computing tasks to be offloaded to whatever processors are available. OpenCL is definitely not a panacea that will magically prevent Cidered DirectX games crashing. Agreed. I don't expect to ever see an OpenGL client for EVE.
Gunther Gabel Caldari Frog Morton Industries Anuran Origin	Posted - 2009.12.04 04:14:00 - [147] Open CL, I thought replaced Open GL, as well as adding the new stuff for math co processing. That is the way Blizzard made it sound when they switched to it..... Either way, none of this matters unless CCP commits to it :(
Pierre Louis	Posted - 2009.12.04 04:42:00 - [148] Originally by: Gunther Gabel Open CL, I thought replaced Open GL, as well as adding the new stuff for math co processing. That is the way Blizzard made it sound when they switched to it..... Either way, none of this matters unless CCP commits to it :( It is possible that Activision Blizzard will use OpenCL for their cinematics rendering work and/or for running some servers. Not sure. The only person I know that works with this sort of thing is in the oil industry...
Phronesiis	Posted - 2009.12.04 06:04:00 - [149] My contribution to the documentation of this bug. I hope this is of some help. Cheers! ~~~ Mac: Dominion client crashes after splash screen Build: Number Inaccessible; the first build of Dominion. Server: Tranquility Cider: 3225 Description: Dominion client crashes after splash screen appears. This started while flying a ship a few jumps in space. A freeze occurred followed by a disconnect message. The client always crashes thereafter. I have two instances of EVE Online on this computer, and the same problem occurs with both instances The 'workaround' listed in the Mac Forum is ineffective, as the problem simply recurs after 10-15 minutes. Computer: 2009 Macbook Pro; OS X 10.6.2; 2.4 GHz Intel Core 2 Duo; 4 GB memory. Bug report ID is 88577
Taizo Shinseijo	Posted - 2009.12.04 06:51:00 - [150] Edited by: Taizo Shinseijo on 04/12/2009 06:53:29 Same deal here. Clearing prefs and cache works for a bit, but it still crashes, a lot. I also have to manually apply the patches - the client borks when it tries to update on it's own. For the record, Apocrypha worked flawlessly. MacBook Pro 10.5.8 2.8 GHz Intel Core 2 Duo 4 GB 1067 MHz DDR3 I get the "Connection to Server Lost" error while changing sessions (jumping or docking). I also got this one once: Quote: {'reasonCode': None, 'reason': u'The connection to the server was closed.', 'exception': error(10038, 'Socket operation on non-socket', 'WSASend failed with error 10038: An error has occurred of type WSAENOTSOCK\r\n'), 'reasonArgs': {}} Hope that helps you guys at CCP. I've only been playing the game for a month and a half. The game rocks, and the new expansion looks great. I hope this gets fixed in a timely manner - I'm not too stoked about paying money for something that I can't play.

Raven ionthorn	Posted - 2009.12.04 07:45:00 - [151] anything yet for the people running tiger that cant launch the game at all?
Maiden666	Posted - 2009.12.04 07:51:00 - [152] Edited by: Maiden666 on 04/12/2009 07:54:01 I don't have Windows installed on my Mac, so I want to play with OSX. Please CCP give us Mac users an answer when we can expect a patch. Best Regards
Ivana Twinkle Amarr Polytechnique Gallenteenne	Posted - 2009.12.04 08:37:00 - [153] I must have deleted my settings 5 or 6 times last night to make the game run after a crash. this is unacceptable, as some people actually have stuff in their settings they want to keep - at least make a fitting import/export function
AveryFaneActual	Posted - 2009.12.04 09:18:00 - [154] Originally by: Raven ionthorn anything yet for the people running tiger that cant launch the game at all? forget Tiger, Leo and SowLeo still don't work friend; we're all hooped! CCP's lack of soothsaying to us s rather disturbing.... how many thousand of us are there who are going to get fed up? Four days in.... sure it's "only four days"... but... we're still paid up, right? Come on CCP, we love you! yea And.. RE BOOTCAMP, a lot of us can't install BC due to HD requirements on our systems... Maybe CCP will comp us licenses of Win7 with our plexes to keep us playing
Marites Camates	Posted - 2009.12.04 09:41:00 - [155] Same problem as everyone else. I log in, select my toon, sytem tries to log me into the station. I can hear the sounds (when I have the sound turned on) and I do see my skill completion messages, however No other visual appears (black screen). When I press esc, my settings screen does appear. No other graphics. System; iMac OS X 10.5.8 2.16 Ghz Core 2 Duo
NP Complete	Posted - 2009.12.04 09:42:00 - [156] I also have the same trouble, Mac Pro 8X Core 8GB 800MHZ DDR2 Mac OS X 10.6.2 I lost a ship (Falcon) cause of this crashes, the navy shoot me, and CCP tells me ---------------------- Greetings Complete, We are sorry about your loss, but we are only able to reimburse a player if a ship is lost due to a verifiable bug in the game. We have a strict reimbursement policy that we must follow. You can find a copy of our policy at http://www.eve-online.com/pnp/reimbursment.asp We hope that you understand our position and that you will recover swiftly from the loss. If you have any other questions or problems, or would like your petition closed, please let me know. Best regards, GM Gruber EVE Online Customer Support Team ---------------------- Clear it's my fault cause I am using a MAC. And finally some screenshots http://img441.imageshack.us/gal.php?g=bildschirmfoto20091201u.png Regards NP
AveryFaneActual	Posted - 2009.12.04 09:57:00 - [157] Originally by: Ivana Twinkle I must have deleted my settings 5 or 6 times last night to make the game run after a crash. this is unacceptable, as some people actually have stuff in their settings they want to keep - at least make a fitting import/export function I didn't even check that yet after SEVEN cache deletings... but I've lost all my fittings.... that's SO not kewl... SO unacceptable....
AveryFaneActual	Posted - 2009.12.04 10:05:00 - [158] Originally by: NP Complete I also have the same trouble, Mac Pro 8X Core 8GB 800MHZ DDR2 Mac OS X 10.6.2 I lost a ship (Falcon) cause of this crashes, the navy shoot me, and CCP tells me ---------------------- Greetings Complete, We are sorry about your loss, but we are only able to reimburse a player if a ship is lost due to a verifiable bug in the game. We have a strict reimbursement policy that we must follow. You can find a copy of our policy at http://www.eve-online.com/pnp/reimbursment.asp We hope that you understand our position and that you will recover swiftly from the loss. If you have any other questions or problems, or would like your petition closed, please let me know. Best regards, GM Gruber EVE Online Customer Support Team ---------------------- Clear it's my fault cause I am using a MAC. And finally some screenshots http://img441.imageshack.us/gal.php?g=bildschirmfoto20091201u.png Regards NP Yea, right before Dominion I lost a 120million Drake (lol) to a "mac crash", not the new kinds, the old ones that used to mess us up... and they sent me the same letter... Customer service...
Pierre Louis	Posted - 2009.12.04 11:57:00 - [159] Originally by: Raven ionthorn anything yet for the people running tiger that cant launch the game at all? CCP no longer supports Tiger. If we ever get to run EVE on OS X 10.4 it will be by luck or some stroke of goodwill. Casqade said they aren't actively trying to break the game for Tiger, but they won't actively repair it either. Perhaps the updated Windows code for Dominion simply makes Cider use instructions that aren't recognized by Tiger or something like that. I sent the Cider crash log to TransGaming as well as CCP. CCP told me they would do nothing about it, as only 10.5.6 and up are supported. Does anyone know if the DirectX requirements for Windows changed with Dominion? I find it odd that the game crashes even before loading. I expected it to crash after loading, at least. Must say that the problems (S)Leopard users are having is hardly any incentive for me to consider upgrading my OS.
Banthaar	Posted - 2009.12.04 11:59:00 - [160] Originally by: AveryFaneActual Originally by: Ivana Twinkle I must have deleted my settings 5 or 6 times last night to make the game run after a crash. this is unacceptable, as some people actually have stuff in their settings they want to keep - at least make a fitting import/export function I didn't even check that yet after SEVEN cache deletings... but I've lost all my fittings.... that's SO not kewl... SO unacceptable.... The same to me. All that amount of time now is wasted out! Doesn't make a nonsense restart all from the ground now!

Holly Body	Posted - 2009.12.04 12:14:00 - [161] Edited by: Holly Body on 04/12/2009 12:15:07 Just like to add my name to the list of folks who have a stuck char. Char was petitioned last night, this morning after DT he is parked in a station but I still can't log into the char. Have cleared cache both manually and via the button in the ESC screen (this is a really lame fix, btw but I supposed after you delete all your settings more than once, you just lose faith and go with it - obvious now that CCP only tests on fresh installs) to no avail. Will have to check with bootcamp after work to see just how truly bumming I am. Exact problem: log into account, select char, fade to black, the end Mac Pro, 4gb ram, 2tb disk, Snow Leopard
Draco Argen	Posted - 2009.12.04 12:21:00 - [162] A quick Tip from the Linux world. If and when Eve crashes using wine it can often keep running or at least keeps a process in memory. This instance will stop you relaunching Eve. It generally just does nothing and won't launch at all. If you are getting a splash or logon screen then this does not apply. You are looking for a process called ExeFile.exe. Kill (-9 hard kill equivalent) it and launch again. If someone could put this in Mac GUI terminology I'd appreciate it. Good luck.
Draco Argen	Posted - 2009.12.04 12:27:00 - [163] Originally by: Pierre Louis Does anyone know if the DirectX requirements for Windows changed with Dominion? I find it odd that the game crashes even before loading. I expected it to crash after loading, at least. The new planets do use additional DirectX functionality over Apoc. I don't think it is using much, if any, DX10 functions. Put it this way, wine doesn't officially support DX10 yet, but it runs fine on non-bleeding edge versions of Wine. However it could be treading on weaker areas of the DX to OpenGL translation, more than Apoc.
Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.04 12:52:00 - [164] Originally by: Ivana Twinkle I must have deleted my settings 5 or 6 times last night to make the game run after a crash. this is unacceptable, as some people actually have stuff in their settings they want to keep - at least make a fitting import/export function Backup them while they are functioning. Whenever you crash, instead of deleting them, restore your backup. Also fittings can be imported/exported already. Originally by: CCP Prism X In New Eden, EVE wins you.
AveryFaneActual	Posted - 2009.12.04 12:56:00 - [165] Originally by: Juliette Leblanc Originally by: Ivana Twinkle I must have deleted my settings 5 or 6 times last night to make the game run after a crash. this is unacceptable, as some people actually have stuff in their settings they want to keep - at least make a fitting import/export function Backup them while they are functioning. Whenever you crash, instead of deleting them, restore your backup. Also fittings can be imported/exported already. Good point on the back up idea (duh, we stupid). Thing is, we never anticipated this abuse, as such we don't actively back up fittings to a client that shouldn't be crashing like this...
Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.04 12:59:00 - [166] Originally by: Holly Body Edited by: Holly Body on 04/12/2009 12:15:07 Just like to add my name to the list of folks who have a stuck char. Char was petitioned last night, this morning after DT he is parked in a station but I still can't log into the char. Have cleared cache both manually and via the button in the ESC screen (this is a really lame fix, btw but I supposed after you delete all your settings more than once, you just lose faith and go with it - obvious now that CCP only tests on fresh installs) to no avail. Will have to check with bootcamp after work to see just how truly bumming I am. Exact problem: log into account, select char, fade to black, the end Mac Pro, 4gb ram, 2tb disk, Snow Leopard Sounds like the settings are corrupted. Do not limit yourself to clearing the cache, also clear the settings. Originally by: Pierre Louis Does anyone know if the DirectX requirements for Windows changed with Dominion? I find it odd that the game crashes even before loading. I expected it to crash after loading, at least. Did you have a crash after loading and since then it is crashing while loading or not loading at all? If that's the case then you are probably having corrupted cache files or settings (something that happened when you crashed the first time) that prevent the client from loading properly. Delete both cache and settings and it may fix it. Originally by: CCP Prism X In New Eden, EVE wins you.
Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.04 13:38:00 - [167] Originally by: AveryFaneActual Good point on the back up idea (duh, we stupid). Thing is, we never anticipated this abuse, as such we don't actively back up fittings to a client that shouldn't be crashing like this... Actually it used to be that each and every patch would intentionally clear them up. The "backup them" advise is as old as the mac client itself. I have been strongly suggesting regular backups on these very forums for ages (do not search, I used a different character at the time). Plus it is always a good idea to go and play a little bit on SiSi before a patch so you know what to expect. One of the reasons the client is not solid is that not enough players were testing it on SiSi and bug reporting their findings. Originally by: CCP Prism X In New Eden, EVE wins you.
Elesentra Gallente Federal Navy Academy	Posted - 2009.12.04 14:27:00 - [168] >What I was doing when the initial crash occurred On both occasions, approaching a gate on Autopilot Machine Spec: 2.4GHz Core 2 Duo Macbook Pro, 4GB RAM Graphics: GeForce 8600M GT Recovery: I use Time-Machine (as should ANYBODY with (Snow) Leopard - no excuses) to rollback to a known good version of the Eve Preferences folder. I am experimenting to see which files have been modified once the 'cant-launch' problem appears, but there are a LOT of files in that folder so it's taking time...
sconi	Posted - 2009.12.04 14:30:00 - [169] perhaps solidarity IS in numbers... I ran Apoc on Tiger without any problems. now, as for anybody here, nothing works any more.
Caldari Citizen 3456346	Posted - 2009.12.04 15:00:00 - [170] So, come on, wake up! It cant be the best solution to delete the Prefs folder every two hours. I hate it and i cant see the sense. Why to hell every new patch came a new god damn problem with the mac client insted fix the older ons? Thats not fair. Maybe it is the first game i left because of bugs. FAIL!

Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.04 15:05:00 - [171] Originally by: Caldari Citizen 3456346 So, come on, wake up! It cant be the best solution to delete the Prefs folder every two hours. I hate it and i cant see the sense. Why to hell every new patch came a new god damn problem with the mac client insted fix the older ons? Thats not fair. Maybe it is the first game i left because of bugs. FAIL! Confirming it does not make sense. Remember to contract me your stuff before you leave. Originally by: CCP Prism X In New Eden, EVE wins you.
Scythius Howe Amarr	Posted - 2009.12.04 15:08:00 - [172] Originally by: sconi perhaps solidarity IS in numbers... I ran Apoc on Tiger without any problems. now, as for anybody here, nothing works any more. Day 3 of the Great Dominion MacShutdown. Dear Diary, I ate my foot this morning. It seemed the logical thing to do as I have not been able to play Eve Online for three days. I cauterized the wound with some of the hot electrical wires that I chewed through on my IMac because I have not been able to play Eve Online for three days. I'm drinking heavily and using ******* as it is the only thing to replace the thrill of flying through space in a pixelized space ship. How I miss the verdant star fields and shadowed craters of the moons and planets I may never see again. How I miss the roar of my engines firing up as I head for the nearest jumpgate...and space adventure. It's been three days now and no sign of rescue...the snow is getting deeper and we're running out of supplies. Johnson took his own life this morning because he has not been able to play Eve Online for three days. He was a good man. He didn't deserve this. I'll have to take his things back to his wife and kids. begins to rock back and forth in fetal position Show me the way to go home...I'm tired and I wanna go to bed...well I had a little drink about and hour ago and it went right to my head... May the Space Amarr God and the mighty Emperor protect us all, - Scythius Howe, December 4, 2009
Ulver Genar	Posted - 2009.12.04 15:11:00 - [173] At the risk of redundancy, I too have these many problems with the Mac Client. Disconnects, followed by corrupted setting files, etc. I have three active paid accounts. So... <<Rant On>> I have filed 3 bug reports. First one was returned as a "support request" - although I didn't ask for anything. We'll see how the other two are treated. Admittedly, my first two may have not had the info they want, as they did not include Cider tracelogs. However a tracelog WAS included with the third bug report, so I am very curious to see how that report will be handled. I have tried to be very patient with CCP and with this process. My patience is dwindling. I spent many years working in high tech businesses, software development included, at a fairly high level. What I see here is a train wreck from a company management standpoint. It makes no sense to roll out a client that is this buggy - it only serves to drive away current revenue generating customers. These customers are expensive to replace. I would love to know if CCP even has a clue how much it costs them to acquire a new customer... if they did, maybe they would be a little more careful about driving them away. About 1 out of 10 customers that leave will tell you why. The other 9 will each go and tell 10 people how screwed up you are and not to buy the product. Or perhaps they do know these costs, and they have calculated the incremental revenue gained by offering a Mac client via the Transgaming/Cider avenue, and they have decided that it is worth it, and that they believe they can sustain a fairly high level of customer dissatisfaction as long as it does not bleed over into the Windows customer base. It could be that they have made this very calculation. Or it could be that they have no clue whether it is damaging their business. I can only guess. Perhaps CCP should stop adding content to the game at the expense of stability. A cool game that can't be played because it crashes, well, it is not so cool. I await - 1) More timely communication from CCP on the status of the bughunt process, and: 2) a timely fix to the Mac client from CCP and Transgaming. If those things are not achieved, I will seriously evaluate whether I should spend my entertainment funds with CCP, or in some other way. And to the poster above that says we're have these problems because not enough players were on Sisi testing the Mac client, what I will say is this - it's not my problem to Q.A. (Quality Assure) the product. I ain't doing this because I want to have a low level (read - "unpaid") job as a software quality tester! <<Rant Off>>
The Evangelist	Posted - 2009.12.04 15:19:00 - [174] Sooo CCP ....ya want to be fair across the board with EVE Factions so nobody has the edge eh? Cool! Then make the window users delete their EVE folder every two hours and have them reboot. I'm sure then the deposits of funds into your wallet will be a wake up call. You sure don't seem to complain when my Family of FIVE accounts drops funds into your account :( Either Support The Mac or Don't ..don't ride the fence babbling we don't fully support it ...while you enjoy the deposits every month. Evan
Scythius Howe Amarr	Posted - 2009.12.04 15:43:00 - [175] Originally by: Ulver Genar It makes no sense to roll out a client that is this buggy - it only serves to drive away current revenue generating customers. These customers are expensive to replace. I would love to know if CCP even has a clue how much it costs them to acquire a new customer... if they did, maybe they would be a little more careful about driving them away. About 1 out of 10 customers that leave will tell you why. The other 9 will each go and tell 10 people how screwed up you are and not to buy the product. <<Rant Off>> I agree with this to a certain extent. However, this expansion is free which means they have fewer resources to work with. In all honesty, I would have paid for the expac just to have a stable product at roll out. Perhaps CCP should consider charging for it's expac downloads. I have no doubt that the base community would pay for them. Might scare off new customers, but that's what we call a Hobson's Choice...I believe.
Sandar Orontur	Posted - 2009.12.04 15:59:00 - [176] Originally by: Juliette Leblanc Backup them while they are functioning. Whenever you crash, instead of deleting them, restore your backup. Also fittings can be imported/exported already. That is unfortunately wishful thinking, to some extent. I have had 6 of these crashes so far. Overview settings and fittings can be restored from exported data, correct. But the rest of all my settings (most often) not. After clearing cache and settings, I sat down and copied back my old settings files, one by one to get as much back as possible. Turns out, every crash corrupted DIFFERENT files, sometimes also just one, sometimes more. Depending on which files are affected, you get nothing useful back from copying the old backup files to the new settings. To CCP: Would you at least please inform us about a time frame by which you intend to get us back into using your product? I develop software myself, so I know very well that debugging time is not that easy to estimate, but you should have enough data on the problem itself by now (there's enough people here) and IF you have enough people working on it, you have to be able to assess your progress and make somewhat not totally inaccurate estimates. SO: What are they???
VanDiemen	Posted - 2009.12.04 16:02:00 - [177] Well....in a game where corp wars can lead to fighting even in high sec, you would think they would appreciate the losses you get from being suddenly disconnected with no way of logging back in until you've done the hokey pokey and prayed to any of the 47 gods. I'm not alone in ship loss there. What would be helpful though, is if they can't fix this now is a way to save/export screen layout. I've worked around having to reset my frikkn overview every time I crash, but setting up the bloody chat windows, item/hanger/loot/ every frikn thing again and again and again is absofuknlutely annoying as frig. If this DOES exist ingame now, pls let me know. Would be VERY helpful to have sucha function cause I use the same layout across characters and accounts. Cheers
Dactho	Posted - 2009.12.04 16:06:00 - [178] Hi, I'll bring my stone to the monument of complains. I'm running OsX 10.5.8. Everything went very well with Apocryphia. Now I have the same preferences folder issue as averyone with Dominion. I have to throw it away 6 times a day. It is really boring. I used both the automatic download of the patch the day Dominion was released and the full client download two days later. They both came out with the same issues. Please do something. I won't go on like this very long.

CCP Casqade	Posted - 2009.12.04 16:10:00 - [179] For those of you who have missed it. Please take a look at the updated workaround steps on the first page and disable sound.

Sandar Orontur	Posted - 2009.12.04 16:14:00 - [180] Originally by: VanDiemen What would be helpful though, is if they can't fix this now is a way to save/export screen layout. I've worked around having to reset my frikkn overview every time I crash, but setting up the bloody chat windows, item/hanger/loot/ every frikn thing again and again and again is absofuknlutely annoying as frig. If this DOES exist ingame now, pls let me know. It doesn't afaik, you CAN be lucky if you can still use the right combination of files from a potential backup you have, but as I pointed out above, most often the files are corrupted such that all that stuff is gone. I absoluely agree, there should at least be a function to export ALL that stuff so that one can restore it after the crash we seem to have to live with. Originally by: Dactho Hi, Now I have the same preferences folder issue as averyone with Dominion. I have to throw it away 6 times a day. It is really boring. Please do something. I won't go on like this very long. The game as such is simply unplayable! If you never know when it's gonna crash and you can be sure that it does several times a day, you can't fly if you don't get reimbursed for lost ships!

Pierre Louis	Posted - 2009.12.04 16:16:00 - [181] Originally by: Scythius Howe I agree with this to a certain extent. However, this expansion is free which means they have fewer resources to work with. In all honesty, I would have paid for the expac just to have a stable product at roll out. Perhaps CCP should consider charging for it's expac downloads. I have no doubt that the base community would pay for them. Might scare off new customers, but that's what we call a Hobson's Choice...I believe. CCP's current client-server model makes it impossible for someone with an older client to connect to Tranquility. This way, if they go to a payed expansion model the choice will be on players to either pay or quit the game and lose the time they invested. In a way, this is what happened to the players on Mac OS X 10.4. It was supported when the first Mac client came out and now it is not. Therefore they will not look into what is causing Cider to crash before even launching EVE (we no longer get a warning that the OS is outdated). This means, plain and simple, that if you bought EVE when it supported Tiger, CCP leaves you with the choice to either upgrade your OS or leave the game. Windows XP should stop getting support from MS soon, I believe. I wonder what will happen the day CCP decides no longer to support XP, since Windows upgrades are much more expensive. I agree that we're not paying beta testers for the game and lack of Sisi playing shouldn't be an excuse for the state of this client, either in Tiger or the Leopards. One final remark: how many of us are still playing on Tiger? Every day I see a couple of new faces here saying they play on 10.4. How many is too few to justify dropping support?
Scythius Howe Amarr	Posted - 2009.12.04 16:27:00 - [182] Originally by: Pierre Louis Originally by: Scythius Howe I agree with this to a certain extent. However, this expansion is free which means they have fewer resources to work with. In all honesty, I would have paid for the expac just to have a stable product at roll out. Perhaps CCP should consider charging for it's expac downloads. I have no doubt that the base community would pay for them. Might scare off new customers, but that's what we call a Hobson's Choice...I believe. CCP's current client-server model makes it impossible for someone with an older client to connect to Tranquility. This way, if they go to a payed expansion model the choice will be on players to either pay or quit the game and lose the time they invested. In a way, this is what happened to the players on Mac OS X 10.4. It was supported when the first Mac client came out and now it is not. Therefore they will not look into what is causing Cider to crash before even launching EVE (we no longer get a warning that the OS is outdated). This means, plain and simple, that if you bought EVE when it supported Tiger, CCP leaves you with the choice to either upgrade your OS or leave the game. Windows XP should stop getting support from MS soon, I believe. I wonder what will happen the day CCP decides no longer to support XP, since Windows upgrades are much more expensive. I agree that we're not paying beta testers for the game and lack of Sisi playing shouldn't be an excuse for the state of this client, either in Tiger or the Leopards. One final remark: how many of us are still playing on Tiger? Every day I see a couple of new faces here saying they play on 10.4. How many is too few to justify dropping support? I play on 10.5.8. How much do you want to bet if they fix this problem for us it will bleed down to the older OS's and fix their problems too? This is some basic problem that somebody overlooked. Cross a t and dot an i and voila tis fixed.
Sandar Orontur	Posted - 2009.12.04 16:30:00 - [183] Originally by: CCP Casqade For those of you who have missed it. Please take a look at the updated workaround steps on the first page and disable sound. OK, so now we have to play without sound or not at all. And how long is this supposed to go on? Or is this meant as the permanent solution? If so, you've just lost one more paying customer! Your information policy on this is REALLY lacking quite some. Permanent solution or not? If not, is this still being worked on? And what's the time frame you expect this to be solved?
Ryel Theon Epiphyte Mining and Exploration Majesta Empire	Posted - 2009.12.04 16:31:00 - [184] Originally by: CCP Casqade For those of you who have missed it. Please take a look at the updated workaround steps on the first page and disable sound. I can confirm that this plus blowing away all of my preferences (ugh) got me up and running again. However, I've still experienced crashes (none of the fatal corrupted preferences kind -- just a simple running process disappears with no error messages).
Pierre Louis	Posted - 2009.12.04 16:34:00 - [185] Originally by: Scythius Howe I play on 10.5.8. How much do you want to bet if they fix this problem for us it will bleed down to the older OS's and fix their problems too? This is some basic problem that somebody overlooked. Cross a t and dot an i and voila tis fixed. Certainly hope so, but I'm not holding my breath. The two problems (Tiger and Leopards) seem to be very different in nature. No Tiger user has managed to even launch the game since the update... I counted some 11 tiger users on the forum, btw. I think the total number of posters is around 50 or more (is there a way to find this out without having to count one by one?). If this is a fair sample of the mac community, Tiger should be in around 20% (or less) of all macs running EVE. I guess that's too few to care about.
Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.04 16:37:00 - [186] Originally by: Sandar Orontur That is unfortunately wishful thinking, to some extent. I have had 6 of these crashes so far. Overview settings and fittings can be restored from exported data, correct. But the rest of all my settings (most often) not. After clearing cache and settings, I sat down and copied back my old settings files, one by one to get as much back as possible. Turns out, every crash corrupted DIFFERENT files, sometimes also just one, sometimes more. Depending on which files are affected, you get nothing useful back from copying the old backup files to the new settings. 1) delete both the cache and the settings folders 2) login to each account and each character and setup them the way you want (you can use exported files for overview and fittings, if you have them). Set windows positions, personalized shortcuts, general eve settings like graphic details and stuff. 3) logout 4) COPY both the cache and the settings folders do a safe location as a backup. 5) play eve if eve crashes and you have corrupted cache/settings (currently will happen within 2 to 20 minutes depending on what you are doing, your setup and what graphic card you have), you will have to delete the corrupted cache and settings folders and then COPY back the ones you backed up. Do not try to micromanage the files in those folders: copy the whole folders out for backup and back for restore. Originally by: CCP Prism X In New Eden, EVE wins you.
Zapplin	Posted - 2009.12.04 16:38:00 - [187] my corp is in war since today, but i can¦t log in. perfekt. when will i can do it? i can¦t say it... CCP! Please give us a feedback how long this nonsens will go on or make that "Mac unsupported" least official! disable ingame sound is no reason.
Elesentra Gallente Federal Navy Academy	Posted - 2009.12.04 16:42:00 - [188] To those saying "Deleting the Prefs and then re-doing my overview/window postions/hotleys etc. is a pain" I say: TIME MACHINE TIME MACHINE TIME MACHINE (unless you're on Tiger) Each time I crash now, Time Machine has me up and running in 1 minute with all my previous settings intact.
Pierre Louis	Posted - 2009.12.04 16:48:00 - [189] Originally by: Elesentra To those saying "Deleting the Prefs and then re-doing my overview/window postions/hotleys etc. is a pain" I say: TIME MACHINE TIME MACHINE TIME MACHINE (unless you're on Tiger) Each time I crash now, Time Machine has me up and running in 1 minute with all my previous settings intact. Tiger users don't have this problem because the game doesn't run AT ALL for us. Also, does time machine require a separate HD to work? If so, then it's kind of unfair to expect everyone to use it, since not every one is interested in buying an external HD. Sure it's a great functionality, but not everyone is interested. I'd be ok with all this if EVE were an off-line game (so that no matter what you can still play the old version that came out of the box) or if older clients could still connect to the server. The way things are though, people are being given the choice to either spend money to buy a new OS or stop playing.
Sandar Orontur	Posted - 2009.12.04 16:52:00 - [190] Originally by: Elesentra I say: TIME MACHINE Thanks for the reminder! Doesn't help that much in my case, though. I use a laptop and am often not where my TM disk sits.

Elesentra Gallente Federal Navy Academy	Posted - 2009.12.04 16:54:00 - [191] Yes, extra HD required (or a partition on your existing one). External HD costs what? 2 Months of EvE subscription? Functionality = awesome. Time Machine is very regularly very useful to me. I'm not saying it's the solution - we still want CCP to find out the problem and fix it - but Time Machine certainly keeps your downtime to a minimum while they're working on it. As for Tiger issues - I suspect what someone said above is correct. There's a glitch in Cider somewhere, and it's the same glitch causing the problem for all Mac Clients. Once the Cider Glitch is fixed, even though it's manifesting differently on different OS versions, my hunch is it will fix them all.
Sandar Orontur	Posted - 2009.12.04 17:03:00 - [192] Originally by: Pierre Louis Tiger users don't have this problem because the game doesn't run AT ALL for us. I am one of those guys who switched from Tiger to Leopard ONLY for this game. Put me through lots of trouble with other software I'm using which had to be adjusted and what not. A nice total of 5 days of work, all in all, until I was back to a working state similar to what I had before. The 'please support tiger' discussion is nice, but hopeless, let's face it. We ranted and ranted once they stopped supporting it (although it still worked). To no avail. They said it clearly back then: Tiger is no longer supported, if you don't upgrade to Leopard, future releases can very well be not working under Tiger anymore. And that's what seems to have happened now... Don't get me wrong, it's good you remind them of loosing customers, etc. But we had all this discussion and despite all our efforts, they threw the Tiger users out back then. I fear nothing in the current discussion will change this, unfortunately. And I like your idea of not supporting Windows XP anymore. Because it becomes very clear there, that they won't do it any time soon and the only reason is the nr. of customers on XP still. They are above a critical mass. We 'few' folks on Tiger weren't.
Charybdos	Posted - 2009.12.04 17:10:00 - [193] I'm glad I'm not the only Tiger user sad about lack of support. I understand that this OS was not officially supported so you can't really blame CCP. I think what is frustrating is that I don't really have a choice but to cancel my account. Unless...what do you guys honestly think the chances are that they'll tweak it to get Tiger running again? My skill training runs out in 3 days...I guess I'll wait till then to see how things are going.
Pierre Louis	Posted - 2009.12.04 17:13:00 - [194] Originally by: Charybdos I'm glad I'm not the only Tiger user sad about lack of support. I understand that this OS was not officially supported so you can't really blame CCP. I think what is frustrating is that I don't really have a choice but to cancel my account. Unless...what do you guys honestly think the chances are that they'll tweak it to get Tiger running again? My skill training runs out in 3 days...I guess I'll wait till then to see how things are going. Same here Charybdos. I'm waiting till the fixed client comes out, but if it still won't work, then I'm out till the point in the future when I decide to buy a new mac. Even then I'll think twice of returning to eve after knowing that they'll keep dropping support and eventually require me to upgrade again.
Ryel Theon Epiphyte Mining and Exploration Majesta Empire	Posted - 2009.12.04 17:15:00 - [195] FWIW my bug report on this issue has been flagged as Fixed in 1.0.2 so that sounds promising. Hopefully we'll get sound back soon.
Sandar Orontur	Posted - 2009.12.04 17:18:00 - [196] Originally by: Charybdos Unless...what do you guys honestly think the chances are that they'll tweak it to get Tiger running again? My skill training runs out in 3 days...I guess I'll wait till then to see how things are going. Let me put it that way: Even if the skill queue had no time limit and you had just put (preferred race) Titan I - Titan V in there, CCP wouldn't have Eve running again under Tiger before your skill training finishes....
Sandar Orontur	Posted - 2009.12.04 17:22:00 - [197] Originally by: Ryel Theon FWIW my bug report on this issue has been flagged as Fixed in 1.0.2 so that sounds promising. Hopefully we'll get sound back soon. Coming soon? (TM)
Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.04 17:27:00 - [198] I hope they can fix the problems soon, but I doubt they'll manage it it 3 days. Three/four weeks for major problems in the windows client and a month or two for the mac client is what I think is most likely to be. And past winter expansions seem to support this speculation. As for supporting Tiger, this is not going to happen. They do not even try running eve on tiger any more. If it works by pure luck, then good. But that's it. And I do not think this is something wrong with CCP given that Apple itself has (unofficially, but by all practical means) stopped supporting Tiger long ago. Originally by: CCP Prism X In New Eden, EVE wins you.
Pierre Louis	Posted - 2009.12.04 17:36:00 - [199] Originally by: Juliette Leblanc I hope they can fix the problems soon, but I doubt they'll manage it it 3 days. Three/four weeks for major problems in the windows client and a month or two for the mac client is what I think is most likely to be. And past winter expansions seem to support this speculation. As for supporting Tiger, this is not going to happen. They do not even try running eve on tiger any more. If it works by pure luck, then good. But that's it. And I do not think this is something wrong with CCP given that Apple itself has (unofficially, but by all practical means) stopped supporting Tiger long ago. Well... The point is that Apple never told us we couldn't run the software we have on our computers anymore. What bothers me is the "upgrade or leave" posture. It's literally a "Game Over. Insert coin to continue" sign hanging over our heads. I guess XP users are safe till 2014 (support for XP SP2 ends next year, though).
Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.04 18:27:00 - [200] Originally by: Pierre Louis Well... The point is that Apple never told us we couldn't run the software we have on our computers anymore. What bothers me is the "upgrade or leave" posture. It's literally a "Game Over. Insert coin to continue" sign hanging over our heads. Apple did not say you cannot run the software any more, but any problem you have past the "supported" time frame is your own problem. In a sense CCP did not say you cannot run the old client any more. Sure, the old client is now useless because the server is different, but that's the difference between "one time" and "subscription" models. Apple does it too: say you have an iPhone or an iPod or simply access to iTunes (the site) or to .mac (now me.com). The moment you need a newer iTunes (the application) or a newer browser and those newer softwares do not work on your older OS (or even hardware), you are in the very same situation. The main difference is that those software life cycles are longer. I fully expect Apple to start releasing those tools in a form that requires leopard AND an intel machine in 2010. Meaning not only you need to upgrade Tiger to Leopard but also to change your hardware, if it's a G5. In fact I would not be surprised if they were to discontinue Leopard itself (not officially, but practically) in 2010 or maybe early 2011. Originally by: CCP Prism X In New Eden, EVE wins you.

c0olGuY77	Posted - 2009.12.04 18:31:00 - [201] This crash also happened to me. I have a 10.6.1 2.5 ghz 4gb ram NVIDIA 8600 gt mac book pro i was docking in station when this happened, although i had a destination set which might have affected the crash (autopilot?) Caps sometimes would get stuck on although a simple cmd tab would fix it. i trashed my preferences folder and it works now, but i dont want to loose all my fittings + configurations... I am going to keep my old preferences folder and once the patch is out i will replace the new one with my old one and hopefully keep all my stuff and be crash free :)
Scythius Howe Amarr	Posted - 2009.12.04 18:42:00 - [202] Edited by: Scythius Howe on 04/12/2009 18:44:00 Originally by: Elesentra To those saying "Deleting the Prefs and then re-doing my overview/window postions/hotleys etc. is a pain" I say: TIME MACHINE TIME MACHINE TIME MACHINE (unless you're on Tiger) Each time I crash now, Time Machine has me up and running in 1 minute with all my previous settings intact. Slap my ass and call me Sally, I forgot about Time Machine. Danke.
Theomythos Minmatar	Posted - 2009.12.04 18:53:00 - [203] I'm a victim of this bug too. It happened right in middle of an L4 mission so it was a miracle I didn't lose my bs. And now I had to trash my settings and lost the fittings and all the stuff :( Mac Pro 8-core 2.8ghz, 4gb ram, 8800gt, 10.6.2
Scythius Howe Amarr	Posted - 2009.12.04 18:56:00 - [204] Originally by: Juliette Leblanc Originally by: Pierre Louis Well... The point is that Apple never told us we couldn't run the software we have on our computers anymore. What bothers me is the "upgrade or leave" posture. It's literally a "Game Over. Insert coin to continue" sign hanging over our heads. Apple did not say you cannot run the software any more, but any problem you have past the "supported" time frame is your own problem. In a sense CCP did not say you cannot run the old client any more. Sure, the old client is now useless because the server is different, but that's the difference between "one time" and "subscription" models. Apple does it too: say you have an iPhone or an iPod or simply access to iTunes (the site) or to .mac (now me.com). The moment you need a newer iTunes (the application) or a newer browser and those newer softwares do not work on your older OS (or even hardware), you are in the very same situation. The main difference is that those software life cycles are longer. I fully expect Apple to start releasing those tools in a form that requires leopard AND an intel machine in 2010. Meaning not only you need to upgrade Tiger to Leopard but also to change your hardware, if it's a G5. In fact I would not be surprised if they were to discontinue Leopard itself (not officially, but practically) in 2010 or maybe early 2011. According to the Apple website, they're offering Snow Leopard upgrades to Tiger owners for $29.00 at discount. I may upgrade my Leopard just for kicks.
Caldari Citizen 3456346	Posted - 2009.12.04 19:18:00 - [205] Originally by: CCP Casqade For those of you who have missed it. Please take a look at the updated workaround steps on the first page and disable sound. One Question about it: Do i have to pay the full bills of my accounts when i only can use the half of the game? Maybe with the next patch we cant see anything but hear the world of eve. If i count all the time of waiting for better times, and i only playing EVE since 2 years, i sure i arwarded a free month for it. Maybe CCP is think about it - i dont belive - but i understood why CCP is on Island and not on a reachable continent :-)) Macuserers of the world, stand up for ur rights :-)) (!)
Plaxnobravnitz	Posted - 2009.12.04 19:24:00 - [206] I thought we paid money to be able to access this game at our leisure. That includes solving these mac "meta puzzles". I know you are trying but please I just want the meat I don't want the potatoes. Good effort- Plaxnobravnitz
Velgonious	Posted - 2009.12.04 20:17:00 - [207] I WANT MY MONEY BACK PLAIN AND SIMPLE!!! If our gamer time runs out CCP wants us to pay it or we don't get access. but WE have to be "patient" while they fix the bugs? THEY SHOULD HAVE NEVER released Dominion until this al was fixed. Now that we have to delete our preferences (which if you are in a large corp you'll have a ton of bookmarks and preferences to redo) and play with no sound is not satisfactory to me as far as my money is concerned. I work hard for my money and spend it in EVE to play. not to look at cool graphics and play with my overview all day. This is such BS. CCP needs to do something to compensate the players for time lost!
Sandar Orontur	Posted - 2009.12.04 20:42:00 - [208] Edited by: Sandar Orontur on 04/12/2009 20:42:46 Originally by: Velgonious I WANT MY MONEY BACK PLAIN AND SIMPLE!!! I think you have a point, although I also think that this won't happen. That being sad, I absolutely don't see why CCP rolls out an expansion like this when there are still such problems. Of course you will always find problems after a release which you didn't before, that's just natural. But this particular bug could well have shown before IF(!) proper testing was done. I wrote a bug report for this bug a couple of hours after the dominion release. CCP's prompt(!) answer was that the bug is known and on their to-do list. How can it be that 4 days later, they still have no time scale for a solution? Or choose not to tell us, which is not very smart for other reasons... I know that the Mac client poses a lot of additional problems as it doesn't run natively on the machines, but through cider. But that means you need to do some more testing AND push the guys more who provide it to you. The issue really is that expansions/updates get released which seem to not have undergone thorough testing. In particular the Mac client has these additional problems EVERY expansion. Coming back to Velgonious' point: Either money back for a few days, or LEARN from your mistakes and do something to not have this happen on every single release of the Mac client. Otherwise, we as your Mac customers feel like second class citizens of Eve, whose money is taken equally quickly, but who get less in return for it.
Velgonious	Posted - 2009.12.04 21:15:00 - [209] Thanks Sand! To add... Mac customers have friends. I don't want to leave EVE and have to get my money back but something should be done to compensate. If however things get worse... I will be forced to tell people NOT to play eve because all the will do is take your money. I did the math Its not exact but I averaged about 40,000 players a month who pay about $30 that's a grand total of 1.2mil US dollars A MONTH! I don't know how much it takes to run these servers or the staff but it appears to me that CCP is making quite a bit, and one persons leaving won't do it. It takes telling people. LOTS OF people. I have been in customer service for 6 years. I know a thing about how it works, and right now given CCP's level of involvement and response time to our petitions we are not getting customer service. CCP I hope you are aware there are a lot of unhappy customers here. All we want are answers NOT, "Disabling sound might make the crashes appear less frequently." I also don't want to keep spending my hours playing (THAT I PAY FOR) spinning my ship around in space re-organizing my book marks and settings. FOR THE LAST TIME PLEASE do something for us.
Pierre Louis	Posted - 2009.12.04 21:36:00 - [210] Originally by: Velgonious Thanks Sand! To add... Mac customers have friends. I don't want to leave EVE and have to get my money back but something should be done to compensate. If however things get worse... I will be forced to tell people NOT to play eve because all the will do is take your money. I did the math Its not exact but I averaged about 40,000 players a month who pay about $30 that's a grand total of 1.2mil US dollars A MONTH! I don't know how much it takes to run these servers or the staff but it appears to me that CCP is making quite a bit, and one persons leaving won't do it. It takes telling people. LOTS OF people. I have been in customer service for 6 years. I know a thing about how it works, and right now given CCP's level of involvement and response time to our petitions we are not getting customer service. CCP I hope you are aware there are a lot of unhappy customers here. All we want are answers NOT, "Disabling sound might make the crashes appear less frequently." I also don't want to keep spending my hours playing (THAT I PAY FOR) spinning my ship around in space re-organizing my book marks and settings. FOR THE LAST TIME PLEASE do something for us. I think there is a thread up already about an upcoming patch for the Mac issue next week. Sadly it seems all possibilities of running it on a GMA950 are dead once and for all. Guess I won't be seeing the new planets and moons. Best of luck with the patch next week.

Lorn Cholaxu Gallente Monadyne Exogalactic	Posted - 2009.12.04 22:27:00 - [211] After having random connection termination and stability issues since the Dominion deployment, I submitted a petition but then found the resolution from this thread. Last night I performed a completely clean install, "rm -fR" the preferences directory, and disabled all audio on the client after logging in. I played for 6 hours or so with no adverse stability issues whatsoever. This makes sense, considering the crashes would happen during changes of system (jump gate audio) or missile impacts (loud crashing audio). Considering that they made major changes under the hood to the audio subsystems in Dominion, I wasn't surprised that this fixed my stability issue. I ran a "tar -czvf" to the preferences directory when I was done, in case it all goes kaput again in the next week. Good work CCP and the other players on the root cause analysis, and congrats on the compelling expansion. Looking forward to having audio again, but glad to put the random crashes behind me. ---- "The Creed is Greed."
Akasun	Posted - 2009.12.04 23:58:00 - [212] Originally by: Sandar Orontur That being sad, I absolutely don't see why CCP rolls out an expansion like this when there are still such problems. Of course you will always find problems after a release which you didn't before, that's just natural. But this particular bug could well have shown before IF(!) proper testing was done. fyi, these problems were known from sisi testing despite the limited time people had with the client. the client was initially unuseable due to the severe graphics slowdowns it had. when that got addressed, i know i encountered crashes that ended up corrupting the preferences folder. i did report these occurrences, and i know from discussions on the osx channel that others were also seeing similar problems and reporting them. i fundamentally don't think there was enough time to analyze the known problems and address them given the tight release schedule. because of that, i believe there were requests in this channel asking that dominion be delayed due to the known instability of the mac client and the lack of adequate investigation and fixes. as previously stated, we were all hoping that ccp/transgaming had already identified and fixed the problems in a non-deployed release tree. that turned out not to be the case ... what i would really like is a devblog on how ccp is going to improve quality going forward. for all this vaunted talk about agile development and scrums, i have seen two major releases with severe problems after deployment. for some of these problems, hints of these problems were seen on the test server. mac users always end up having extremely limited testing time, and the hiccups that show up indicate that internal testing isn't catching these problems. while this is a mac channel, i know that other areas also continue to have quality problems. for example, we continue to see periodic database crashes and bizarre localization-dependent bugs. ccp, as you've seen from the many posts, it's a common expectation that a new content patch will be buggy and unstable. i can't believe that you're happy with this state of affairs. so, how are you planning on on changing this perception? for example, we see all these calls for stress and feature testing on sisi. those are great. however, these tests were done mostly without mac users due to the lateness of client availability. in addition, they rarely get you the 20-40k active users that are on tranquility. my expectation would be that you're adding your own load/automated activity generators to help give you a better idea of how the transition from sisi to tranq will end up being. is that the case? for mac testing, an agile model would suggest always having a mac client available in some form (with missing features if necessary) vs. the current late availability model you have now (that ends up having missing features anyway). in general, what kind of manual/automated/stress testing are you implementing to improve test coverage? are there gaps that would benefit from focused user testing? for example, getting an idea of infrastructure changes (as opposed to just the new feature stuff) would allow users to help in those areas as well. would a more formal beta testing program with checklists and feedback help? as it is now, i have this suspicion that people think their bug reports disappear into a black hole. that doesn't inspire confidence. i'd like to see a time when people don't anticipate a new patch by creating a thread on what long-term skill to queue up. please let us know what you're doing to get to that goal.
Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.05 00:27:00 - [213] Originally by: Akasun <stuff> are there gaps that would benefit from focused user testing? <more stuff> Not everybody have the same experience. I had only limited time on SiSi for Dominion because of RL, maybe 20 hours total. But during those what I had experienced was: pretty decent performance, no serious issues, only once I crashed. Testing an MMORPG does sometimes involve focused efforts, but most importantly it involves widespread involvement. Get 10-20 people testing and you may have a few bug reports that hint that there may be a problem. Get a few hundred people and you get confirmation that the problem is there, but you still may not get enough data to identify what the problem is exactly and what to do to try and hunt the bug. That's why problems that get reported during testing end up hitting TQ and then been patched within a week or a few weeks after deployment. Knowing that there may be a problem is not sufficient. Knowing for sure that there is a problem may still not be enough to be able to find the problem, much less to fix it. Get several dozens of proper reports from different users (that is not the same user reporting the same data, but several dozens of different data sets abut the same problem) and you may be able to identify the problem within a few days of work. And that's what they only get on TQ, unless a huge number of people do go testing on SiSi. Once the problem is identified they need to find a solution, implement it, verify it works at least on the machines where they reproduced the problem internally, try their best to verify it did not break up something else and, finally, feed it into the release pipeline (building the release client, diffing the patches, testing the patches, deploying the patches to the distribution servers and finally publishing them does probably require several hours or a day in and by itself). Originally by: CCP Prism X In New Eden, EVE wins you.
Sandar Orontur	Posted - 2009.12.05 01:22:00 - [214] Juliette, I guess we all agree that fixing bugs is a lengthy process and the more data you have on a problem, the better it is. However, I have to fully agree with Akasun: These things are not new, so how is the process being improved in order to solve these issues? If the lack of data is the actual problem, then well first of all give Mac users AT LEAST the same amount of time to test on SiSi. Or go with one of the other suggestions by Akasun, more formal beta testing program, etc. So far, all we see is that very predictably problems show in the Mac client with the release and that we hear nothing about how this is being addressed. And about this particular bug: now after many people asked about a time frame for getting a fix, there finally is an announcement that we get one on Monday. Again, the info is late, no additional info about it, etc. This is not a good way of handling customer relations! The most shocking thing for me is (well, actually I'm not that shocked, just more of what I kinda expected) that THIS VERY BUG seems to have been demonstrated on SiSi. So, either you go fix it before a release, or you delay a release. In ANY case, you don't release knowing there is a problem! This isn't Windows after all! And if there wasn't enough data, fine, make a post, ask people to do more testing on SiSi, maybe with instructions on how to improve chances to get that bug to show. Tell them they are all going to suffer horribly if that thing doesn't get solved. I'm not saying CCP did nothing before and just released Dominion. But they didn't do enough to prevent this known bug from affecting many of their paying customer base. Did somebody mention MS products somewhere....
Baba Akili	Posted - 2009.12.05 01:45:00 - [215] Edited by: Baba Akili on 05/12/2009 01:57:29 iMac 2.8GHz 4GB 667 MHz DDR2 SDRAM OSX Version 10.5.8 ATI Radeon HD 2600 Pro Dominion with initial patch worked fine for a while, then after I passed through a gate it froze except for the small box. Hitting esc brought up the pref box, but I could not log out or quit through that. Had to use a hard quit command. Other accounts on same client copy and comp still work (as of now) the client copy on my laptop still works (I use that comp less often) So will a new download fix this or is this the freeze bug that CCP casquade was referring to in osx channel? Is there a fix yet? If not what is the time line for the fix? ...did not want to spend my next 4 days off work writing on the forums...
Bouchement	Posted - 2009.12.05 02:30:00 - [216] The workaround seems to be working for now. I was able to log on and set my skills, and fly through about 7 gates back to my hood to park the bucket. I'm a little sketchy on entering a mission, but so far so good for about an hour and a half. That's opposed to the 30 minutes before it initially crashed.
archangel19	Posted - 2009.12.05 05:40:00 - [217] Originally by: CCP Casqade Issue The issue we are seeing is that the settings for the client is becoming corrupted and it can manifest itself in a couple of different ways: 1. You launch your client, the splash screen will appear, but the client will then crash and disappear from the dock 2. You launch your client, are able to log in, but you cannot get to the character select screen 3. You launch your client, are able to log in, but unable to activate a specific character 4. You launch your client, but the EULA comes up, even after agreeing to it before Workaround: Please try clearing your cache and settings by removing the "EVE Online preferences" folder under Library/Preferences. 1. Open finder 2. Click your username to the left under "Places" 3. Open Library 4. Open Preferences 5. Locate the folder "EVE Online preferences" and move it to the trash 6. Launch the game 7. Press ESC 8. Go to the Audio & Chat tab 9. Uncheck the "Audio enabled" 10. Play the game what about the fact that it does not start up at all.... i try to open it and it just does plain nothing.
Sandar Orontur	Posted - 2009.12.05 05:44:00 - [218] Originally by: archangel19 what about the fact that it does not start up at all.... i try to open it and it just does plain nothing. Have you tried deleting your cache and preferences (or rather move them to another place)? That solved my problem. Also when the client just didn't do anything. If you have Tiger, though, then this won't help. Probably nothing will in that case...
archangel19	Posted - 2009.12.05 05:52:00 - [219] Edited by: archangel19 on 05/12/2009 05:52:47 Originally by: Sandar Orontur Originally by: archangel19 what about the fact that it does not start up at all.... i try to open it and it just does plain nothing. Have you tried deleting your cache and preferences (or rather move them to another place)? That solved my problem. Also when the client just didn't do anything. If you have Tiger, though, then this won't help. Probably nothing will in that case... ya i did but neither worked.... the weird thing is that i have eve work on my computer before, i dont know why it wont work this time
Gosakumori Noh	Posted - 2009.12.05 08:20:00 - [220] I had the issue of losing connection to server (while trying to dock), being forced to use "force quit" to close EVE, and then being unable to launch game (small splash screen came up, went away, then nothing). Opening Finder, selecting my username under places, then opening Library and throwing away EVE Preferences allowed me to get back in the game.

Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.05 11:09:00 - [221] Originally by: Sandar Orontur Juliette, I guess we all agree that fixing bugs is a lengthy process and the more data you have on a problem, the better it is. Yes. But I'd say it is generally can be even worse than that. There are bugs that will be experienced by many during testing but would still not generate sufficient data to be trackable. And of course you may even underestimate the severity of the problem: say you have 30 people testing on SiSi and 5 of them report a problem. If you deploy you may end up with 90% of the player base being affected or you may end up with 0.1% of the player base being affected. The % of testers reporting the problem is not a measure of the % of players affected. Originally by: Sandar Orontur If the lack of data is the actual problem, then well first of all give Mac users AT LEAST the same amount of time to test on SiSi. Or go with one of the other suggestions by Akasun, more formal beta testing program, etc. As the client is a windows application, it will always be the case that the windows client comes before (temporally) than the mac client. Let's say that the process of physically creating the mac client and it's patch files require a complete build of the windows client to begin with and a 15 hours pipeline from that point on. Imagine the devs know that the window client will iterate to a new build in about 20 ours. Add to this that the Cider engineers are seeing a problem with new code in the client that has been recently added and that the developer's say that they are extensively working on just that so any and all fixes to Cider will probably need to be redone because the windows code that is causing problems will be changed daily for the upcoming 3 weeks. Would you actually build and deploy a mac client? Would you even put efforts in fixing the cider layer for a codepath that you know will not be there the day after tomorrow? On the other hand the problems with many bugs is not knowing that they are there: it is collecting sufficient data to identify them. What is generally needed is not three more weeks of testing, but three thousand more testers. When those start pouring in their reports, within 3 to 4 days you'll be able to identify the problem. Fixing it will then require anything from one day to two weeks, and often you will not know how long it takes untill you actually do it (you could try to analyze how long it will take, but that analysis may take you longer than fixing the problem itself, therefore you do not do it). When you have a "working internal fix" you may be able to announce an ETA: the fix will still need to go through regression testing, public client build process, patching creation and patch testing and then patch deployment. If you are confident that regression testing will not fail you can announce "next week". If regression testing fails ... you have no more the slightest idea about when you will be able to deploy. And you will not have it until one or two days before you can actually deploy. That's where the SoonÖ comes from. Originally by: Sandar Orontur So far, all we see is that very predictably problems show in the Mac client with the release and that we hear nothing about how this is being addressed. And about this particular bug: now after many people asked about a time frame for getting a fix, there finally is an announcement that we get one on Monday. Again, the info is late, no additional info about it, etc. This is not a good way of handling customer relations! I'm not sure what you mean with "very predictable problems". But I do not see the "lack of communication" problem this time around (yes, it used to be there and CCP does have a solid history of not being too much talkative, but I do not see it happening this time around). They are in fact pretty responsive. ... continues ... Originally by: CCP Prism X In New Eden, EVE wins you.
Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.05 11:15:00 - [222] ... continues from above ... Originally by: Sandar Orontur The most shocking thing for me is (well, actually I'm not that shocked, just more of what I kinda expected) that THIS VERY BUG seems to have been demonstrated on SiSi. So, either you go fix it before a release, or you delay a release. Bugs are not demonstrated. As for your suggestion of either fix or delay release, what if delaying release would be futile because the bug could not be fixed no matter how long you test for it? In many cases what you need is not 3 more testing weeks (or even months) with 30 testers but 3000 more testers (or 30000) for 3 hours. Originally by: Sandar Orontur In ANY case, you don't release knowing there is a problem! This isn't Windows after all! You are so wrong on this you probably cannot even imagine. Even the most solid, "bug free", reliable softwares are released with known issues counting in the hundreds, and often thousands. Of course I'm talking of complex software, not your 50k lines of code pet project. Originally by: Sandar Orontur And if there wasn't enough data, fine, make a post, ask people to do more testing on SiSi, maybe with instructions on how to improve chances to get that bug to show. Tell them they are all going to suffer horribly if that thing doesn't get solved. That's something they have been doing all the time. And yet there are 50 people on SiSi (up to 150-200 in the months immediately preceding a big expansion), mostly "trying out things" instead of "testing". TQ has 25k-35k players online almost all the day. If you know how to convince 2% to 5% of the player base to hang on SiSi regularly, and especially before patches, to do testing and bug hunting (not just play with expensive stuff for free) instead of having 0.1% to 0.2% of players there, I'm sure CCP would be interested. Originally by: CCP Prism X In New Eden, EVE wins you.
Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.05 11:20:00 - [223] Originally by: archangel19 what about the fact that it does not start up at all.... i try to open it and it just does plain nothing. What hardware and OS are you using? Are they supported? Originally by: CCP Prism X In New Eden, EVE wins you.
Kuralkion Amarr Toy Makers Honourable Templum of Alcedonia	Posted - 2009.12.05 12:02:00 - [224] Has anyone played the game with sound switched off for a longer time? Does this workaround prevents EVE from crashing or just makes crashes less often? I need to know this before flying around in 0.0 and endangering ship and cargo.
Gunther Gabel Caldari Frog Morton Industries Anuran Origin	Posted - 2009.12.05 12:41:00 - [225] I have been playing for up to 9 hours straight, 2 client using autopilot for up to 12 jumps several times and no crashes. 10.5.8 Mac Pro YMMV Good Luck I am a noob, so I wouldn't venture to low sec for nothing, but I can't imagine traveling there with these issues looming...
Gaizka Alud	Posted - 2009.12.05 12:54:00 - [226] MacBook Pro; 2,4 Ghz; 3GB; OSX 10.5.8 This problem hasn't got better for me. It seems to happen after flying through a number of gates rather than time. I've successfully done 2-3 L3 missions in a row, but at some point after going thru X number of gates I get the same "Socket" or "Connection" errors and need to force quit and trash preferences. Have had to do this several times a day since dominion launch. I wouldn't risk 0.0 if you care about what you might lose.
archangel19	Posted - 2009.12.05 16:42:00 - [227] Originally by: Juliette Leblanc Originally by: archangel19 what about the fact that it does not start up at all.... i try to open it and it just does plain nothing. What hardware and OS are you using? Are they supported? i know eve works on this computer.. i had it working before.. but my mac is up to date on all the upgrades and it is cleaned up
Endgam	Posted - 2009.12.05 17:18:00 - [228] All the verbose, around the barn, software engineering cycle talk in the world won't hide the gross negligence behind this software release. And sloppiness of operations and design. how discouraging this must be to the labors of the new content designers. This company has lost respect of this Mac user. The PC users are in the blind. The company has wasted its investment in trying to serve the Mac market.... at least this generation of them.
Hugo Lordmagnus Caldari Vexillari	Posted - 2009.12.05 20:28:00 - [229] Checking the sound off seems to have worked for me. I switched it off this morning and have not had a crash in about 4-5 hours of play. Prior to this, I'd been doing the "lockup/crash -- force quit -- replace settings folder -- restart client" routine about every 30min to an hour. System info: OSX - 10.5.8 2.6 GHz Intel Core 2 Duo 4 GB 667 DDR2 SDRAM
Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.06 12:13:00 - [230] Originally by: archangel19 i know eve works on this computer.. i had it working before.. but my mac is up to date on all the upgrades and it is cleaned up Nonsense. An expansion is not guaranteed to work on a Mac that is not among the supported ones. Many macs could run the pre expansion client and will not be able to run the post expansion client. The fact that it worked before the expansion means nothing. Hackintoshes, Macs with embedded GPUs and Macs with Tiger are examples of platforms where EvE did work and probably will not work any more. Originally by: CCP Prism X In New Eden, EVE wins you.

Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.06 12:34:00 - [231] Originally by: Endgam All the verbose, around the barn, software engineering cycle talk in the world won't hide the gross negligence behind this software release. And sloppiness of operations and design. how discouraging this must be to the labors of the new content designers. So far this seems to be the less problematic of the last three winter expansions. And if they manage to fix the crash&corrupt settings audio bug problem next week it will be the one with faster bug fixing too. Look at the facts: 1) only some players are having problems 2) they posted a workaround within a couple of hours after deployment 3) they'll post a patch within one week Compare this to past experiences like being unable to download the client for days, having a client that does not work and no workaround for weeks, having multiple patches that did not work followed by "rollback" patches only to see a new broken patch in a couple of days. For weeks, if not months. And compare "responsiveness" to the past pattern of "there will be news coming next week" and then nothing for several months. Normal would be: expansion DT extended by hours and have problems that prevent players from playing. Takes a few days to acknowledge the problems but there's no workaround (this time we had a workaround posted earlier than the expansion DT was scheduled to end!). Takes multiple weeks to address them and full stability takes a month or two (this time it sounds like a patch after one week may fix most of the problems that are not related to specific hardware setups). As for those that could not download the client: late on day 2 from deployment a problem downloading the full client was reported and during day 3 it was confirmed by multiple players. 1) they posted alternatives on the evening of day 3 2) all those with problems confirmed one of the alternative was working 3) only one person checked all the alternatives and did a full report 4) on day 4 in the afternoon they announced the problem had been addressed and asked for confirmation. Note that only one player bothered to check and report what was working and what was not and then to check the final fix and report it worked. Plus it was a player that had no problems as his own client had been successfully patched hours before deployment. Not even those that HAD problems bothered to make sure it was fixed: as soon as they managed to upgrade they disappeared. This may hint you on why some bugs are not fixed during testing: not enough players feeding data about the bug. Sometimes one report is sufficient. Sometimes a hundred reports from DIFFERENT users are needed. Originally by: Endgam The PC users are in the blind. The company has wasted its investment in trying to serve the Mac market.... at least this generation of them. PC users are having their own problems. And the investment is not wasted as the number of Mac users is growing. Originally by: CCP Prism X In New Eden, EVE wins you.
dashiel heartwindow	Posted - 2009.12.06 15:53:00 - [232] same for me. i get no reaction now ive updated to dominion. am running on mac os 10.4.11 so i am asking is there any point to continue...game was running fine on slighly lower res before patch...but now f all...can someonr tell me if i am going to get any joy out of this 15 euro a month joke or not???????????? what a great game...but what a hassle now im on mac, is there any intention to support us mac users...it seems we are expected to just nip out and buy new hardware to join the party??? is there a plan to fix this patch for those trailing behind os 10.5 ?????????
dashiel heartwindow	Posted - 2009.12.06 17:16:00 - [233] ok i am still gettin g nothing...by way of letting you know...i am running mac os 10.4.11 on a macbook pro, have had no problems previously with apocrypha etc, only what you'd expect runnning behind mac os 10.5, anyway been out of game, suspended account for few months then dominion caught my eye, got some free time and wanted to reactivate character, paid the 15 euros and downloaded patch...nada. tried the workaround, ditched the pref folder but to no avail...all i get is the eve icon flash and then nothing, thats no thing could someone tell me if there will be a fix for this even if i am still on os 10.4.11 cheers thanks if you can help...i realise the momentous task of implementing something like this, but hey its still something i'm paying for that does not work...cheers
Hibasot	Posted - 2009.12.06 20:06:00 - [234] Hi Guys Since turning off Eve audio my system has settled down. I occasionally get CAPs lock (for some reason) - but switching application (command-tab) then back again appears to clear that issue. my system: iMac 27" quadcore 2.66 GHz intel core i5 2560 x 1440 res 4 gb memory 1Tb HD ATI Radeon HD 4850 / 512 mb graphics I have to say that I was in a fleet battle yesterday 100+ ships and suffered no lag nor lock up - so Im a happy bunny (for now)
WiNDIG0	Posted - 2009.12.06 23:19:00 - [235] I am having a problem with EVE Online starting as well. It is an issue on the MAC side and clearing the Preferences does not help at this point in time. System Stats: 1st Gen Mac Pro OSX 10.6.2 Dual 2.6Ghz Dual Cores ATI 9500 512MB 6 GB of RAM I run dual clients with separate prefs folders. My second client runs fine and was patched with SOUND and everything. I can play for hours on it. I then duplicated the second clients prefs folder and renamed it so the first client could then use it. This did not fix the problem. I then duplicated the second client and renamed it. I then set the prefs with the plist editor to default and removed the prefs folder that would be associated with that client. EVE would still not start. I have (1) client that works flawless and (1) client that will not start or even show the flash screen on the SAME machine. one client is named "EVE Online" and one client is named "EVE2 Online" any advice or help would be appreciated. Im not totally out of the picture since I have a client that is operating fine, but I can not even start the other client to get to a point where I can try to disable sound. Sound does not seem to be an issue with my secondary client running and I hope it is not just a matter of time before it goes dead too.
Gunther Gabel Caldari Frog Morton Industries Anuran Origin	Posted - 2009.12.06 23:29:00 - [236] Originally by: dashiel heartwindow ok i am still gettin g nothing...by way of letting you know...i am running mac os 10.4.11 on a macbook pro, have had no problems previously with apocrypha etc, only what you'd expect runnning behind mac os 10.5, anyway been out of game, suspended account for few months then dominion caught my eye, got some free time and wanted to reactivate character, paid the 15 euros and downloaded patch...nada. tried the workaround, ditched the pref folder but to no avail...all i get is the eve icon flash and then nothing, thats no thing could someone tell me if there will be a fix for this even if i am still on os 10.4.11 cheers thanks if you can help...i realise the momentous task of implementing something like this, but hey its still something i'm paying for that does not work...cheers If you bothered to read some of the sticky threads, you would clearly see the answer...... 1. Tiger has not been supported since before apocrypha...almost a year now 2. CCP has publicly stated they will NOT do anything on purpose to break the fact that Tiger worked 3. They will not support or troubleshoot Tiger only issues 4. Taking 1-3 into account there is NO possible way to tell if next weeks patch will fix Tiger or not. You will have to not cancel your subscription for the next few days to find out. FWIW, they also pulled support for GMA950 and nVidia integrated GPU's. I am almost certain this is a Cider thing, not necessarily a CCP thing, but they are at the mercy of Cider. If Cider doesn't support it, CCP doesn't support it.
Ace Azameen Gallente Mr. Biggles Mining Consortium	Posted - 2009.12.07 00:29:00 - [237] worked once, now i dont have a pref folder to delete
AveryFaneActual	Posted - 2009.12.07 16:20:00 - [238] Originally by: archangel19 Originally by: Juliette Leblanc Originally by: archangel19 what about the fact that it does not start up at all.... i try to open it and it just does plain nothing. What hardware and OS are you using? Are they supported? i know eve works on this computer.. i had it working before.. but my mac is up to date on all the upgrades and it is cleaned up that's just the thing- it sort of works... like, no missions, no nullsec, no trade routes for 7 days now... forget gametime we've paid for in waste- this is now costing lots of ISK & LP. I've turned off fancy grafx, even tho my card is supported, and sound... and have been ok but it's hard to imagine risking it in lowsec or with anything else given the current circumstances... CCP... please facilitate reparations... we are your public
Sidari Agbhan Gallente Unknown Soldiers Systematic-Chaos	Posted - 2009.12.08 04:23:00 - [239] I feel like I'm a bit late to the party on this one, but here goes. I'm not sure if anyone else has found this workaround, but I've been experimenting in isolation on my MacBook Pro for the last few days (wish I'd found this thread earlier) and have found a way to preserve most if not all of my settings (overview settings, tutorial preferences, menu displays, etc.) simply by replacing two files. For me, the two crash-inducing files were in the EVE settings folder, which is in the same parent directory as the cache folder. After much trial and error (i.e. - backing up and renaming files in the settings folder and testing to see if the game worked when they recreated themselves), I was able to isolate the files "core_public__.dat" and "core_user_689624.dat" as the culprits behind the two stages of the crash that I experienced. (NOTE: I saw on one post that it is not recommended that you mess around in the EVE settings folder, so please be advised that if you do so it is at your own risk) Stage 1 workaround - getting the EVE client to load past the mini "splash" screen and into the main logon screen: When I renamed the file "core_public__.dat" and replaced it with a fresh version (which you can get by backing up and rename the settings folder), I found that I was able to get to the main EVE (Dominion) logon screen. I did have to repeat this step again when my client crashed after 30+ minutes of playtime, but it worked just as well. Stage 2 workaround - getting the EVE client to load the character selection screen: After more trial and error, I was able to discover that when I replaced the file "core_user_689624.dat" with a fresh copy, the client was now able to transition from the login screen to the character selection screen (previously it was getting stuck after I entered my logon credentials and hit "log in"). I had to repeat this step again after the crash following my initial client fix, but it also worked the second time around. Would be interested to see if this fix works for anyone else. Hopefully it will be a moot point tomorrow when the patch comes out, but until then this might be worth a try for you. Cheers. -SiD
Khana Loaris Seidh Technologies	Posted - 2009.12.08 12:44:00 - [240] I had major issues after Dominion. Game freezes requiring force-quit, then black screen on login after char selection. I also thought initially it was a cache/settings issue, so after a restart I cleared the settings and login was fine. For a while. Several freezes and force-quits later the entire system froze. Relaunched finder and continued. The same happened again, though this time finder didn't respond to a relaunch. I did a hard reset and restarted. The system failed to come back up at all, just sat there with the startup logo and ticking activity wheel. I tried another hard reset and restarted. This time there was no apple log, just a grey folder with an X. :( Not good. Booted from the OS disk and ran disktools, disktools failed to detect the hard disk :(( Worse. Also tried TechtoolDeluxe (available to Applecare subscribers... can you see where this is heading?), which also failed to detect the hard disk. So, the end result being that this overheating problem caused total failure of my hard disk. Fortunately I keep regular Time Machine backups, offline file storage on iDisk and I have Applecare. So fortunately no dataloss, just a pain in the ass to have to send my machine off for servicing and new hardware. I get my machine back this week. And yes, I was running SMC Fan Control. Perhaps not with sufficiently high settings, but then it was fine with how it was setup before Dominion.

Baba Akili	Posted - 2009.12.08 13:31:00 - [241] ouch ! Hope you had a long skill running.
Bouchement	Posted - 2009.12.08 14:11:00 - [242]
Butter Flaps	Posted - 2009.12.08 20:21:00 - [243] Has anyone (especially Tiger users) tried the new patch 1.02 yet? If so, has it solved anything? Sorry if this comment is a bit late, but I'm quite thick.
K3III AlphaTuc	Posted - 2009.12.08 20:32:00 - [244] Same here, 10.5 OS and about 7 days that I don't connect cause the BUGS and crash (I really tired of this). Any news? the game still crashing in version 1.02? Better if I sell my chars? In patch notes I see: Mac * An issue causing the client to crash and corrupt the settings has been resolved. * Playing order of the jukebox on the Mac client has been corrected. is this true?
Gunther Gabel Caldari Frog Morton Industries Anuran Origin	Posted - 2009.12.08 21:41:00 - [245] Patch solved 99.99% of the problems for me... YMMV
Meitavhe Rems	Posted - 2009.12.08 21:46:00 - [246] Originally by: K3III AlphaTuc Same here, 10.5 OS and about 7 days that I don't connect cause the BUGS and crash (I really tired of this). Any news? the game still crashing in version 1.02? Better if I sell my chars? In patch notes I see: Mac * An issue causing the client to crash and corrupt the settings has been resolved. * Playing order of the jukebox on the Mac client has been corrected. is this true? No. I turned on audio and started a trip. I crashed after 5 jumps. They still haven't fixed it.
Merivel Mar	Posted - 2009.12.09 03:16:00 - [247] God **ing Damn it when are they going to fix this **! As bad as Microsucks!
Gunther Gabel Caldari Frog Morton Industries Anuran Origin	Posted - 2009.12.09 04:32:00 - [248] Originally by: Meitavhe Rems Originally by: K3III AlphaTuc Same here, 10.5 OS and about 7 days that I don't connect cause the BUGS and crash (I really tired of this). Any news? the game still crashing in version 1.02? Better if I sell my chars? In patch notes I see: Mac * An issue causing the client to crash and corrupt the settings has been resolved. * Playing order of the jukebox on the Mac client has been corrected. is this true? No. I turned on audio and started a trip. I crashed after 5 jumps. They still haven't fixed it. Let me guess... Snow Leopard and nVidia graphics
GusGorman Caldari Caldari Provisions	Posted - 2009.12.09 16:33:00 - [249] after undertaking all the advice in this thread; delete prefs, restart, turn off audio, lower gfx etc. i have found it more stable when running in windowed mode than running in fullscreen...very odd. i have run it a window with no crashes at all since yesterdays 1.0.2 update. my system; imac 2.66ghz/4gb ram/ATI radeon/snow leopard this might help some people here to get the client running of sorts
Solana Dal'Annae Silverleaf Industries	Posted - 2009.12.09 18:45:00 - [250] Sound can be turned on again since 1.0.2, if you prefer to hear it.

Butter Flaps	Posted - 2009.12.09 19:19:00 - [251] Okey Dokey, I've spent all day downloading the full install of Eve, which will hopefully be V1.02. It's going to take me a couple of hours to finish installing etc. I will be trying it on my Macbook Pro running TIGER (10.4.11). I will let you all know how it goes. If it fails I won't be playing until well into the new year when I can afford to go out and buy the Snow Leopard Family pack. Wish me luck chaps, I'm going in!
Butter Flaps	Posted - 2009.12.09 20:29:00 - [252] Oh Crap! Still no-go. That's a two month subscription wasted See you next year everyone.
Acadia Prime	Posted - 2009.12.10 18:50:00 - [253] I really hope CPP plans to credit us for this ****-up. I'm about ready to quit. -- http://www.thisismyurl.com
AveryFaneActual	Posted - 2009.12.12 04:55:00 - [254] Alas... I was happy with a few days uninterupted... well, three days and just now my THIRD PREFERENCES crash in the last three days... CCPs getting CLOSER but still missing it... any ideas people? hmmmmm
JoeBear770	Posted - 2009.12.12 11:25:00 - [255] Originally by: Butter Flaps Okey Dokey, I've spent all day downloading the full install of Eve, which will hopefully be V1.02. It's going to take me a couple of hours to finish installing etc. I will be trying it on my Macbook Pro running TIGER (10.4.11). I will let you all know how it goes. If it fails I won't be playing until well into the new year when I can afford to go out and buy the Snow Leopard Family pack. Wish me luck chaps, I'm going in! As far as I know Tiger is a no go with Dominion (at least it is for me). I'm planning on getting Snow Leopard, probably after the holidays.
Angel O'Sphere	Posted - 2009.12.16 02:23:00 - [256] Still crashing on Tiger without showing splash screen etc. I tried this download eve-premium_003259_120813-mac.dmg (from 15th of december I believe). The crash is pretty early in the objective c library: Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0x7541536e Thread 0 Crashed: 0 libobjc.A.dylib 0x90a59380 objc_msgSend + 16 1 com.transgaming.EVEOnline 0x80002036 start + 54 All last downloads since begin of Dominion crash at/with the same address (0x7541536e). angel'o'sphere
Swearte Widfarend Gallente Aurora Security Art of Defiance	Posted - 2009.12.16 21:58:00 - [257] Mac OS X 10.4.x is no longer supported as of Dominion. Upgrade your system. Originally by: Angel O'Sphere Still crashing on Tiger without showing splash screen etc. I tried this download eve-premium_003259_120813-mac.dmg (from 15th of december I believe). The crash is pretty early in the objective c library: Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0x7541536e Thread 0 Crashed: 0 libobjc.A.dylib 0x90a59380 objc_msgSend + 16 1 com.transgaming.EVEOnline 0x80002036 start + 54 All last downloads since begin of Dominion crash at/with the same address (0x7541536e). angel'o'sphere
arbiter reborn	Posted - 2009.12.17 08:11:00 - [258] lol mine started up with an empyrian age background with quantunm rise writen on it
Juliette Leblanc Gallente Federal Navy Academy	Posted - 2009.12.17 08:38:00 - [259] Originally by: Swearte Widfarend Mac OS X 10.4.x is no longer supported as of Dominion. Upgrade your system. Actually it was not supported as of Apocrypha. And it has been announced several months before Apocrypha was released. Some people did manage to have the Apocrypha client run on Tiger (or on white mac books or on minis or on hackintoshes or whatever). But that was by pure chance and they were doing it at their own risk. Originally by: CCP Prism X In New Eden, EVE wins you.
Bouchement	Posted - 2009.12.17 14:17:00 - [260] Where are we at with this? I've been playing with no issues whatsoever for about a week now, playing a few hours at a time. Problem is, I haven't tried turning the sound bak on as I've been in a Vexor doing L3 missions. Any reports with the latest patches?

Bouchement	Posted - 2010.01.20 21:54:00 - [261] WHOSE RESPONSIBLE THIS???? Surprised nobody has answered by now. Mac pricks. Just kidding, I'm one. Raise your hand if you get paid to play with Photoshop... HOLLA! Serously, here's the new patch notes. Mac * Fixed an issue where the caps lock key would become stuck and print in caps lock regardless of caps lock being active or not. * Resolved a client hang when pressing CTRL+fn+F9. * The client will now instantly recognize language input change instead of taking a few seconds like before. The issue relating to language input indicator persists. * Alt-key combinations should now work properly again. * Fixed a memory leak regarding sprite de-allocation. * Fixed issues with multichannel audio devices, such as Bose Sound Companion 5 USB. Hopefully this helps. I have an 8 gate jump coming up, so I'm turning the sound back on to test it.


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