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Mayor slowdown with multiple clients after the patch.

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Author	Thread Statistics \| Show CCP posts - 19 post(s)
Sebastian Hoch Black Lance RAZOR Alliance 0	Posted - 2012.07.03 18:22:00 - [211] - Quote Please try running with the LogServer and file a bug report, attaching the log. Put my name in the header of the bug report so it gets to me quicker and I'll take a look. We have not seen memory leaks of this nature inhouse, so I'm curious to see logs from your sessions.[/quote] I am seeing the main problem still on TQ. It acts like a memory leak to me--progressive through various session changes in the game. I am however seeing it fixed in SISI. I simultaneously auto-piloted four accounts last night 30 jumps on sisi and the problem did not manifest. I did notice on SISI that the hanger graphic/animation freezes on dock up. Basically the ship wont spin but everything else works and the game is just fine including right clicking your ship. Its just wierd not seeing your ship spin and makes me think internet spaceships are not real and I should go get some exercise or spend time with my friends lol. If you need a bug report on TQ for the main problem, and or on Sisi on the ship spin problem I can do it. Do you need these? While I appreciate the vigor in which you are personally putting to resolve this issue, I'd suggest that CCP invest time and people in fast, easy, and idiot proof tools for customers to report bugs if CCP is going to rely so heavily on them for QA. The instructions look easy enough but between replicating the problem, using the log server, reading all instructions, and filling out the bug form, its going to take an hour out of my time which frankly is a bit much for a product I pay for. Thanks, Seb
justneedaname Upside Down Circle Righter Uppers 0	Posted - 2012.07.03 20:05:00 - [212] - Quote CCP Snorlax wrote: H3ndrix wrote: This is getting ****** now, having to restart the client after every 9-10 jumps or so as memory usage is upwards of 1.5gb and rising with every session change plus fps rates are all over the place, either deploy the fix thats on sisi or rollback the damn server, or are you going to replace every loss incured because of this **** patch Please try running with the LogServer and file a bug report, attaching the log. Put my name in the header of the bug report so it gets to me quicker and I'll take a look. We have not seen memory leaks of this nature inhouse, so I'm curious to see logs from your sessions. I just made an in game bug report, with what i think is the memory leak problem bug id # 140262
Harleigh Genbuku. 67	Posted - 2012.07.03 20:33:00 - [213] - Quote With the latest round of patches an old bug I used to experience has come back to haunt me. I have 2 machines, both i7's but one has a 7970 with 3 monitors and the other is a 6870 with 2 monitors. A while back the one wih the 7970 started locking up with the f10 map, especially if i had multiple clients running. And when I say 'lock up' i am talking having to hold the power button for 4 seconds and power back on type locked up ... It seemed to go away with crucible. Now all of a sudden it is back and I had it lock up 3 times in the span of 30 min yesterday. The 8670 is having no issues. Playing skyrim or anything else for hours on end does not have any issues so it is not thermal or hardware related.
m4ster112 Skyforger Tactical Narcotics Team 0	Posted - 2012.07.03 21:14:00 - [214] - Quote filed a bug report straight after fps drop I.D 140168
Arcturus Trask Vindicator Corporation Strategic Alliance 122	Posted - 2012.07.03 21:25:00 - [215] - Quote 8 Clients Same Problem. Win 7 64 bit Ultimate. Dual QuadCore(s) i7 2700J 3.5Ghz, 32 GB DDR3 Dual Nvidia GTS-450 in SLI Mode on one large monitor. IsBoxer for windows control only. I am used to running all 8 in High rez, but after this last patch I will be running in the lowest graphics settings I can, and still drop to 5fps for no reason I can spot. Also my GPU(s) suddenly jump to 100% when this happens. I normally see them at 33% to 65% with 8 active accounts in high rez. Have not tried it on the test server yet. Hope the fix hits the main servers soon.

CCP Snorlax C C P C C P Alliance 273	Posted - 2012.07.03 22:25:00 - [216] - Quote Sebastian Hoch wrote: CCP Snorlax wrote: Please try running with the LogServer and file a bug report, attaching the log. Put my name in the header of the bug report so it gets to me quicker and I'll take a look. We have not seen memory leaks of this nature inhouse, so I'm curious to see logs from your sessions. I am seeing the main problem still on TQ. It acts like a memory leak to me--progressive through various session changes in the game. I am however seeing it fixed in SISI. I simultaneously auto-piloted four accounts last night 30 jumps on sisi and the problem did not manifest. I did notice on SISI that the hanger graphic/animation freezes on dock up. Basically the ship wont spin but everything else works just fine including right clicking your ship. Its just wierd not seeing your ship spin and makes me think internet spaceships are not real and I should go get some exercise or spend time with my friends lol. If you need a bug report on TQ for the main problem, and or on Sisi on the ship spin problem I can do it. Do you need these? While I appreciate the vigor in which you are personally putting to resolve this issue, I'd suggest that CCP invest time and people in fast, easy, and idiot proof tools for customers to report bugs if CCP is going to rely so heavily on them for QA. The instructions look easy enough but between replicating the problem, using the log server, reading all instructions, and filling out the bug form, its going to take an hour out of my time which frankly is a bit much for a product I pay for. Thanks, Seb Please, no crazy talk, Internet spaceships are serious business! You don't need friends or exercise... I'll see if we can repro the ship spin problem - I'll get back to you if I need more information - don't worry about the formal bug report. Point taken on the tools - I agree, this is something we need to improve.

H3ndrix Commonwealth Mercenaries Pendulum of Doom 2	Posted - 2012.07.03 22:34:00 - [217] - Quote Quote: I'll see if we can repro the ship spin problem - I'll get back to you if I need more information - don't worry about the formal bug report. Are u shitting me, what about the probs making the game near unplayable ie the huuuuuuuuuuuuge memory leak, and ur fixing the damn ship spinner, way to go ccp borked patch after borked patch and u worry about the stupid ship spinner

CCP Snorlax C C P C C P Alliance 273	Posted - 2012.07.03 22:50:00 - [218] - Quote H3ndrix wrote: Quote: I'll see if we can repro the ship spin problem - I'll get back to you if I need more information - don't worry about the formal bug report. Are u shitting me, what about the probs making the game near unplayable ie the huuuuuuuuuuuuge memory leak, and ur fixing the damn ship spinner, way to go ccp borked patch after borked patch and u worry about the stupid ship spinner You do realize we have more people working at CCP? Don't worry, we can investigate more than issue at a time :)

H3ndrix Commonwealth Mercenaries Pendulum of Doom 2	Posted - 2012.07.03 23:02:00 - [219] - Quote Bug Report submitted :- ID 139991
Bibosikus Caldari Deep Space Ventures Intrepid Crossing 126	Posted - 2012.07.04 00:59:00 - [220] - Quote Bug Report 139802 updated. Still suffering from extremely poor framerates dual-boxing on SISI as of today, when there are NPC's on grid (typical L4 mission). EDIT: As to ship-spinning.. I don't suppose the complainant has unchecked the "Load Station Environment" box? The box said "Requires Windows-á2000 or better", so I installed Linux.

Sebastian Hoch Black Lance 1	Posted - 2012.07.04 01:39:00 - [221] - Quote Bibosikus wrote: Bug Report 139802 updated. EDIT: As to ship-spinning.. I don't suppose the complainant has unchecked the "Load Station Environment" box? Yes I unchecked that because I was automatically loading captains quarters. Originally it was that button that got you out of it, now I see you dock in the hanger or quarters in whatever matter you un-docked except when "load station environment" is unchecked, you are forced into the static hanger. No bug here, move along, nothing to see here. Thanks, Seb
zebbchi Heimr Fatal Ascension 0	Posted - 2012.07.04 03:48:00 - [222] - Quote Experiencing the same slowdown issues as others in this thread, when dual-boxing. "Based on the feedback in this thread, we've discovered another issue where non-cached icon rendering is causing FPS drops on device reset (docking/undocking, jumping, alt-tabbing, resizing and toggling windowed/full screen)." When I do the above, especially resizing windows / toggling and alt-tabbing I can reproduce the behavior - reduces frame rate to nearly 0 and requires a reboot at times. System config: - Win 7 - 2 x nvidia GTX 295 running in SLI - Intel Core i7 975 - 12gb memory Have not tried on Sisi but will be willing to if it helps - will watch this thread for advice / next steps from dev team.
Cartaphilius Brotherhood of Sleep 0	Posted - 2012.07.04 06:20:00 - [223] - Quote https://forums.eveonline.com/default.aspx?g=posts&m=1566423#post1566423 This solution worked for me on TQ. I now have 7 clients running with no fps issues [all clients Shader and Texture at medium in-game settings].
Arienne Deveraux Suddenly Ninjas Tear Extraction And Reclamation Service 10	Posted - 2012.07.04 06:49:00 - [224] - Quote Bug report ID 140302 submitted for performance degradation (2-3 FPS, max CPU as reporting by in-client Monitor).
gladietor Insurgent New Eden Tribe RAZOR Alliance 0	Posted - 2012.07.04 08:11:00 - [225] - Quote now with AA off ( disabled from nvidia control panel ) all seems to work. I running two client in fixed windows mode on two different monitors, one in full HD one in 1680 x 1050. Both client have high details one was ratting and one in AP to jita FPS are stable above 60. if i enable the AA i got the same issue with a general slow down, and i only perform an hard reset. for me now work on TS, i submitted a bug report with the log server for the AA issue ID 140305
Droidyk Maniacal Miners INC 3	Posted - 2012.07.04 09:46:00 - [226] - Quote For me right now, the performace and framerate is really good if not better than it was before slowdown. But some particular effects like new missile GPU effects does the similar problem with major slowdown. Already posted bug report about some these effects. I am not sure if the problem with multiboxing was solved but I think its pretty close to complete fix of this big issue.
Nova Soldier ROMANIA Renegades ROMANIAN-LEGION 6	Posted - 2012.07.04 10:59:00 - [227] - Quote Confirming that AA off on a 8500GT from Nvidia Control Panel for eve online, seems to have solved the issue with fps drop when docking/undocking and jumping systems.

CCP Donut Golem C C P C C P Alliance 54	Posted - 2012.07.04 11:57:00 - [228] - Quote Nova Soldier wrote: Confirming that AA off on a 8500GT from Nvidia Control Panel for eve online, seems to have solved the issue with fps drop when docking/undocking and jumping systems. These were two different issues, but I'm very glad to hear that they both seem fixed for you

l0rd carlos Friends Of Harassment 39	Posted - 2012.07.04 12:28:00 - [229] - Quote Is this patch on TQ? Because two of my corp mates say multiboxing now works for them.

CCP Snorlax C C P C C P Alliance 273	Posted - 2012.07.04 12:37:00 - [230] - Quote l0rd carlos wrote: Is this patch on TQ? Because two of my corp mates say multiboxing now works for them. Yes, we have a fix now out on TQ. We're still keeping an eye out for more issues, but the latest fix should address the most severe cause of slowdown.


Bibosikus Caldari Deep Space Ventures Intrepid Crossing 126	Posted - 2012.07.04 12:59:00 - [231] - Quote CCP Snorlax wrote: l0rd carlos wrote: Is this patch on TQ? Because two of my corp mates say multiboxing now works for them. Yes, we have a fix now out on TQ. We're still keeping an eye out for more issues, but the latest fix should address the most severe cause of slowdown. Thanks for the work to address the various problems so far. But are you implying that you know of other perhaps less severe issues and this remediation is ongoing? The box said "Requires Windows-á2000 or better", so I installed Linux.
Half Ton McGregor Universal Freelance CONSORTIUM UNIVERSALIS 0	Posted - 2012.07.04 13:20:00 - [232] - Quote Got the slowdown after the latest patch today. FPS went from 60 to 6 after a jump. BUT, about 10 minutes later FPS went back up to 60 at precisely the same time as I looted a wreck. Weird!
Rethyl Valkyries of Night 0	Posted - 2012.07.04 13:30:00 - [233] - Quote \o/ Fixed for me in Tranquility. Thanks CCP!

CCP Snorlax C C P C C P Alliance 274	Posted - 2012.07.04 13:38:00 - [234] - Quote Bibosikus wrote: CCP Snorlax wrote: l0rd carlos wrote: Is this patch on TQ? Because two of my corp mates say multiboxing now works for them. Yes, we have a fix now out on TQ. We're still keeping an eye out for more issues, but the latest fix should address the most severe cause of slowdown. Thanks for the work to address the various problems so far. But are you implying that you know of other perhaps less severe issues and this remediation is ongoing? I'm just saying I'm not confident enough to claim that this fix addresses all slowdown issues. If players or our metrics indicate there are still issues we'll continue to track them down.

Salpun Paramount Commerce Masters of Flying Objects 335	Posted - 2012.07.04 13:48:00 - [235] - Quote CCP Snorlax wrote: Bibosikus wrote: CCP Snorlax wrote: l0rd carlos wrote: Is this patch on TQ? Because two of my corp mates say multiboxing now works for them. Yes, we have a fix now out on TQ. We're still keeping an eye out for more issues, but the latest fix should address the most severe cause of slowdown. Thanks for the work to address the various problems so far. But are you implying that you know of other perhaps less severe issues and this remediation is ongoing? I'm just saying I'm not confident enough to claim that this fix addresses all slowdown issues. If players or our metrics indicate there are still issues we'll continue to track them down. The only issue is the on first undock after logging in the FPS drops as you load up the in space rendering engine. This is noticable with 3 or more clients. If it could be preloaded or undocking would be held up while it loads it would be great.
Graifazig Cataclysm Enterprises Ev0ke 1	Posted - 2012.07.04 16:44:00 - [236] - Quote Todays TQ patch fixed some problems for me like random AA settings. But after a while of testing I still experienced FPS drops. I tested with a single client and ran some missions. Here the client graphics settings, FPS and client Monitor: http://i.imgur.com/K5DQs.png Current system specs used for testing: http://pastebin.com/BWGk1pxE It is a ATI Radeon HD 6770 graphics card.
Gabaldi Aliastra Gallente Federation 0	Posted - 2012.07.04 17:39:00 - [237] - Quote I'll have to do a bug report when I have time. This last patch dropped my FPS real bad. Could run 2 clients before with all maxed at 60 FPS each and now with 1 client only dropped to 8.4 FPS.
Inspiration Focused Radical Energy Engineering 33	Posted - 2012.07.04 18:59:00 - [238] - Quote The most severe slowdown seem to have gone for me, but the FPS is still not as stable and glued to 60 as it once was. And I noticed a very specific case (easy to reproduce where FPS becomes glued to a very low number). See: http://clip2net.com/s/25GbW It happens when you go to the windows task-bar and keep the mouse hovering above any (not just EVE) running application on there! I run 4 clients on Windows 7 using 2 independent ATI HD6970 cards. I am not sure this particular slowdown is really to blame to the EVE client, but it a remarkable slowdown and affects those multi boxing to some degree. At least it is interesting to know what is going on there!
GreenSeed 69	Posted - 2012.07.04 19:05:00 - [239] - Quote IGÇÖm not having any lag spikes like before on TQ, but performance with other ships present in space is really bad. Going from 60 fps down to 30, 20. When before 1.1 i was at a steady 60. the odd thing is, if undock and have around 10 ships around me fps drops down to 40, and if i undock on jita when thereGÇÖs almost 50 or more ships around me the fps drop to 40ish too, it doesnGÇÖt feel like the graphical load is any different, vga is on the old average load while all the clients are set to minimum. Inspiration wrote: The most severe slowdown seem to have gone for me, but the FPS is still not as stable and glued to 60 as it once was. And I noticed a very specific case (easy to reproduce where FPS becomes glued to a very low number). See: http://clip2net.com/s/25GbW It happens when you go to the windows task-bar and keep the mouse hovering above any (not just EVE) running application on there! I run 4 clients on Windows 7 using 2 independent ATI HD6970 cards. I am not sure this particular slowdown is really to blame to the EVE client, but it a remarkable slowdown and affects those multi boxing to some degree. At least it is interesting to know what is going on there! Yeah, i saw this same thing happening, if you move the mouse around the stack of windows the fps climbs up to 60... And when you go back to client and are on space fps goes back down to 40ish. so if ingame you get 40fps, you access anything that makes use of the windows Aero interface it goes down to 30, and then it immediately climbs up to 60, even better than before! Very weird.
Inspiration Focused Radical Energy Engineering 33	Posted - 2012.07.04 20:08:00 - [240] - Quote I run with Aero turned off, so it ain't exactly identical.



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