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Author |
Thread Statistics | Show CCP posts - 4 post(s) |
Bezdar22
0utLaw. Northern Coalition.
1
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Posted - 2014.03.07 05:53:00 -
[421] - Quote
EightiethRaptor wrote:ive been having the issue for almost 4 days now, i managed to get in earlier today and quickly changed my skill queue before getting kicked out again, been messaging with support like crazy
edit: i moved my router to a different location in my house and it fixed it? dafuq, oh well now i can fly again <3
moving router really fixed that? i m connected through cable.. does it really matter moving router for me...
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EightiethRaptor
Sector.8
3
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Posted - 2014.03.07 06:04:00 -
[422] - Quote
Bezdar22 wrote:EightiethRaptor wrote:ive been having the issue for almost 4 days now, i managed to get in earlier today and quickly changed my skill queue before getting kicked out again, been messaging with support like crazy
edit: i moved my router to a different location in my house and it fixed it? dafuq, oh well now i can fly again <3 moving router really fixed that? i m connected through cable.. does it really matter moving router for me... for some reason it fixed it yeah, i hooked mine into a different cable in the house o.0 very weird |
Bezdar22
0utLaw. Northern Coalition.
1
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Posted - 2014.03.07 08:39:00 -
[423] - Quote
still no response from dev.. almost 24 hours now |
Moostang
GoonWaffe Goonswarm Federation
3
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Posted - 2014.03.08 19:03:00 -
[424] - Quote
This problem was fixed until downtime on 3-6-2014 at which point routing of the EVE subnet was once again preferred through the Verisign network. Every time they reroute Eve through Verisign we have these horrible connection problems to anything within the Eve subnet. It took me 4 tries to reply to this thread and 3 tries logging in to Eve.
CCP, Please stop routing us through VERISIGN.
route-server.phx1>sh ip bgp 87.237.38.200 BGP routing table entry for 87.237.38.0/24, version 761859489 Paths: (18 available, best #11, table default) 3356 36628 36628 26415 67.16.148.37 from 4.69.241.167 (4.69.241.167) Origin IGP, metric 100, localpref 201, valid, internal, best Community: 3549:2205 3549:30840 Originator: 67.17.80.70, Cluster list: 0.0.6.12
26415 = verisign |
Omega Tron
37
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Posted - 2014.03.08 23:18:00 -
[425] - Quote
Well it looks like I joined a lot of folks who are experiencing this route blocking experience. What I can share with you is that on Thursday 02-27-14 the patch applied that day started this problem for me. So I figured that my local client had been corrupted and spent Friday -02-28-14 reloading the client and finally on Saturday 03-01-14 figured out that it had to be CCP's actions that started this. The e-mail to support generated an automated response ticket (8D2C34E9) which did not get looked at until Monday 03-03-14 and my first chance at connecting to both support and the game happened on 03-04-14 after the downtime patches were applied. Then on 03-06-14 CCP once again updated my client with one of their mandatory patches and so here I am for the 2nd weekend in a row getting the route blocked messages. (D08DD466). So this time I opened a rant in the "EVE General Discussion" knowing full well that some one from either CCP or ISD group would see it and lock it up. (https://forums.eveonline.com/default.aspx?g=posts&t=327921&find=unread) I do not think that this issue will be fixed until Tuesday 03-11-14. EVE Online is CCP's sand box. -įThe sand is owned by CCP. -įWe just get to pay them a monthly fee to throw the sand at each other. -įGet over your thoughts that you have some influence on what they will add or do for you. |
Bezdar22
0utLaw. Northern Coalition.
1
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Posted - 2014.03.09 03:43:00 -
[426] - Quote
Omega Tron wrote:Well it looks like I joined a lot of folks who are experiencing this route blocking experience. What I can share with you is that on Thursday 02-27-14 the patch applied that day started this problem for me. So I figured that my local client had been corrupted and spent Friday -02-28-14 reloading the client and finally on Saturday 03-01-14 figured out that it had to be CCP's actions that started this. The e-mail to support generated an automated response ticket (8D2C34E9) which did not get looked at until Monday 03-03-14 and my first chance at connecting to both support and the game happened on 03-04-14 after the downtime patches were applied. Then on 03-06-14 CCP once again updated my client with one of their mandatory patches and so here I am for the 2nd weekend in a row getting the route blocked messages. (D08DD466). So this time I opened a rant in the "EVE General Discussion" knowing full well that some one from either CCP or ISD group would see it and lock it up. (https://forums.eveonline.com/default.aspx?g=posts&t=327921&find=unread) I do not think that this issue will be fixed until Tuesday 03-11-14.
man this is the 3rd day i cant log in any of my account i m tired of this ... |
Syrix Death
Perkone Caldari State
0
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Posted - 2014.03.09 08:42:00 -
[427] - Quote
Any workaround available? Can't play since days now! |
Bezdar22
0utLaw. Northern Coalition.
1
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Posted - 2014.03.09 11:28:00 -
[428] - Quote
Syrix Death wrote:Any workaround available? Can't play since days now! nothing at all.. cant play since last patch...even my skill training fined.. cant put up new one ... i can see CCP laughing to see us in this situation........... |
Syrix Death
Perkone Caldari State
0
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Posted - 2014.03.09 12:23:00 -
[429] - Quote
I solved this issue by using a vpn server located in amsterdam
EDIT: just want to say that IT IS A SHAME for CCP annoying its players in such a way!!! |
Moostang
GoonWaffe Goonswarm Federation
3
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Posted - 2014.03.09 14:34:00 -
[430] - Quote
Just remember, CCP did this crap last weekend and so long as the route to CCP went through Verisign, we have these connectivity problems. As soon as CCP reverted the routing back to normal, the problems went away until they put it back through Verisign.
Do not fall for CCP's "Contact your ISP" BS. CCP made a change to BREAK it, CCP made a change to FIX it (last weekend), and now CCP has made the same change to break it yet again. |
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Old Man Sedgewick
Adventures with Bill The Possum Lodge
0
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Posted - 2014.03.09 16:42:00 -
[431] - Quote
So I'm getting this socket closed coming up again... and decided to run a tracert, sure enough its trying to route through VERISIGN again, and that is where the trace drops off.
And I ran a couple tracerts last week while it was working fine and it took a different path entirely, routing through a bunch of tcore switches in Ashburn, New Jersey, then London, before landing at CCP's network.
So whatever change is being made that causes this traffic to route through VERISIGN needs to not be done anymore. I don't know if this is on CCP's end or some high level internet backbone level agreement that is beyond their control but they might want to figure it out as it is affecting quite a lot of their customers.
And it would be neat if there was some way you could map out exactly who this is affecting by looking at the map of the internet (I know one has to exist, but I'm not network nerd enough to find it).
But man would it be great if CCP would actually come back in here and let us know if we are on the right track. |
Syrix Death
Perkone Caldari State
0
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Posted - 2014.03.09 17:39:00 -
[432] - Quote
just fyi, using currently vpn to netherlands:
- roman@eletiomel:~$ mtr -rc 20 87.237.38.200
Start: Sun Mar 9 18:37:37 2014 HOST: eletiomel Loss% Snt Last Avg Best Wrst StDev 1.|-- 10.15.22.1 0.0% 20 50.0 51.7 49.4 65.0 3.3 2.|-- hosted.by.leaseweb.com 5.0% 20 50.7 50.7 49.0 52.7 0.8 3.|-- be1.cr2.ams1.leaseweb.net 0.0% 20 56.7 54.1 49.8 80.1 6.9 4.|-- 31.31.32.28 0.0% 20 53.3 54.1 49.0 67.4 5.7 5.|-- xe-1-1-0.r1.bb-fo.ams1.vr 0.0% 20 145.0 156.1 143.0 206.0 19.4 6.|-- 199.16.95.154 5.0% 20 145.6 150.8 144.8 179.2 8.3 7.|-- ??? 100.0 20 0.0 0.0 0.0 0.0 0.0
Meh connection quality. Hope CCP will solve this problem ASAP! |
Bezdar22
0utLaw. Northern Coalition.
1
|
Posted - 2014.03.09 18:03:00 -
[433] - Quote
Syrix Death wrote:just fyi, using currently vpn to netherlands: http://paste.ubuntu.com/7062920/(i run mtr -rc 20 87.237.38.200 ) Meh connection quality. Hope CCP will solve this problem ASAP!
can u tell me how to use VPN.. with instruction.. |
Bezdar22
0utLaw. Northern Coalition.
1
|
Posted - 2014.03.09 18:05:00 -
[434] - Quote
Syrix Death wrote:just fyi, using currently vpn to netherlands: http://paste.ubuntu.com/7062920/(i run mtr -rc 20 87.237.38.200 ) Meh connection quality. Hope CCP will solve this problem ASAP!
can some one tell me how to use VPN.. with instruction plz thanx |
Syrix Death
Perkone Caldari State
0
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Posted - 2014.03.09 18:53:00 -
[435] - Quote
Bezdar22 wrote:Syrix Death wrote:just fyi, using currently vpn to netherlands: http://paste.ubuntu.com/7062920/(i run mtr -rc 20 87.237.38.200 ) Meh connection quality. Hope CCP will solve this problem ASAP! can some one tell me how to use VPN.. with instruction plz thanx
yes, sure! But at first u gotta need a VPN service provider or a dedicated server. Dedicated server are usually rented to ppl, same with VPN services. My service provider is https://www.perfect-privacy.com/
There is a nice instruction on how to conigure the VPN service: https://www.perfect-privacy.com/howto/vpn-with-linux/
I myself usually dont use this service for gaming as this causes a higher ping. But currently I am forced to do so |
Bezdar22
0utLaw. Northern Coalition.
1
|
Posted - 2014.03.10 06:29:00 -
[436] - Quote
WTF... i understand u cant fix this problem CCP.. but at least show some response, that ur working on it or it will be fixed by that day or something ..
it seems ur just completely ignoring ...
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Jean-Jacques Gaterau
Federal Navy Academy Gallente Federation
0
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Posted - 2014.03.10 12:21:00 -
[437] - Quote
I'm going to cross-post this in two separate, relevant threads in hopes it might help someone.
We Steam users have had an absolute nightmare the last week and a half to two weeks. The game worked sometimes, then not at all (but as oft seems to be the case, it wasn't the same for everyone). Then, for the last five days, an apparently large number of us have been able to log on a single time (there are multiple threads on the Eve forum at Steam, one of which reached 10 pages). Five days, no ability at all. When we tried to use the launcher, it Error -7ed out. When we tried to login either here or in the spot to give support tickets, "the connection was reset." So we couldn't even get tech support (someone eventually pointed out a way to e-mail without logging in, after several days had already passed). But people who also had a regular CCP account could use the same launcher on the same computer and get in. It was only logging in with Steam, here or in the launcher, that this happened. And of course, we cannot bypass the launcher the way CCP users can. It appeared that, for whatever reason, Steam's https SSL stuff was refusing to talk to Eve's https SSL stuff. Did all the usual stuff, repair tool, clear cache, manual patcher, to no avail.
Until now. I didn't try to logon yesterday (though I see others on the Steam Eve forums who still could not), but whichever day the latest patch I just applied was released... just fixed it. At first, i could not get the Steam login to work (meaning when I opened through Steam I was getting the usual CCP login, which I can't use), but I then logged out of Steam, logged back in, and boom. Workage.
And with it went the socket closed errors. Completely. So, folks, whatever y'all just did, you are on the right path.
So, anyone having these problems that uses Steam, patch that sucker outside of Steam now. Then log out of Steam, log back in, and try opening the game. And good luck. |
Moostang
GoonWaffe Goonswarm Federation
3
|
Posted - 2014.03.10 12:23:00 -
[438] - Quote
And I bet we're all fixed again since CCP isn't sending us through Verisign anymore. So apparently they're screwing up our game just on the weekends. If CCP is fkin up our game time just for the New Eden Open this is a new low, even for CCP. |
Bezdar22
0utLaw. Northern Coalition.
1
|
Posted - 2014.03.10 12:55:00 -
[439] - Quote
Moostang wrote:And I bet we're all fixed again since CCP isn't sending us through Verisign anymore. So apparently they're screwing up our game just on the weekends. If CCP is fkin up our game time just for the New Eden Open this is a new low, even for CCP.
5 days now still cant log in
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Inspiration
125
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Posted - 2014.03.10 14:12:00 -
[440] - Quote
Sera Ishtal wrote:Me and my wife just started having issues, we have played for 4+ years now and have never had a single issue with this. About 3 hours ago we started having random drops on some of our toons, we could log them back in and then another would go 5-10 minutes later.
I am at the point now that I can not stay logged in for more then 20 seconds before I am getting a socket closed error. Everything else works just fine, youtube, battlefield3, playstation network - everything! accept eve. WHAT DO!!!?!?!?!?
I can see a baby boom coming ;) I hate arguing with static minds that relate everything relative to the status-quo. By definition these minds oppose logic, reason, posses a narrow view and object against solutions for issues that have half an existing workaround. Left up to them, nothing would ever progress!
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asteroidjas
Rothschild's Sewage and Septic Sucking Services The Possum Lodge
30
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Posted - 2014.03.10 16:38:00 -
[441] - Quote
Moostang wrote:And I bet we're all fixed again since CCP isn't sending us through Verisign anymore. So apparently they're screwing up our game just on the weekends. If CCP is fkin up our game time just for the New Eden Open this is a new low, even for CCP.
No such luck for me so far its socket-disconnet heavy day as usually (for the past few weeks) |
Bezdar22
0utLaw. Northern Coalition.
1
|
Posted - 2014.03.11 02:38:00 -
[442] - Quote
using hotspot shield service which is 3 days triel.. that gives me acccess to eve.. how ever this makes everything super slow.. u cant use anything.. sometimes things get hang in ur pc... not recommended..
FIX the DAMN server |
Jean-Jacques Gaterau
Federal Navy Academy Gallente Federation
0
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Posted - 2014.03.11 03:26:00 -
[443] - Quote
Bezdar22 wrote:using hotspot shield service which is 3 days triel.. that gives me acccess to eve.. how ever this makes everything super slow.. u cant use anything.. sometimes things get hang in ur pc... not recommended..
FIX the DAMN server
I had to do this for a while (and there is a free version you can use, by the way), but be warned: I was unable to join corps because of it. They see you using a VPN, they assume you are a spy. |
Bezdar22
0utLaw. Northern Coalition.
1
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Posted - 2014.03.11 05:32:00 -
[444] - Quote
Jean-Jacques Gaterau wrote:Bezdar22 wrote:using hotspot shield service which is 3 days triel.. that gives me acccess to eve.. how ever this makes everything super slow.. u cant use anything.. sometimes things get hang in ur pc... not recommended..
FIX the DAMN server I had to do this for a while (and there is a free version you can use, by the way), but be warned: I was unable to join corps because of it. They see you using a VPN, they assume you are a spy.
ok
link the site that is free
thank u..
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Jean-Jacques Gaterau
Federal Navy Academy Gallente Federation
0
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Posted - 2014.03.11 05:45:00 -
[445] - Quote
Bezdar22 wrote:Jean-Jacques Gaterau wrote:Bezdar22 wrote:using hotspot shield service which is 3 days triel.. that gives me acccess to eve.. how ever this makes everything super slow.. u cant use anything.. sometimes things get hang in ur pc... not recommended..
FIX the DAMN server I had to do this for a while (and there is a free version you can use, by the way), but be warned: I was unable to join corps because of it. They see you using a VPN, they assume you are a spy. ok link the site that is free thank u..
http://www.hotspotshield.com/
Just go there and click the one that says Free Download instead of the one that says Buy Elite Version. It'll pester you with ads when you browse, but it works. |
Bezdar22
0utLaw. Northern Coalition.
1
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Posted - 2014.03.11 10:05:00 -
[446] - Quote
Jean-Jacques Gaterau wrote:Bezdar22 wrote:Jean-Jacques Gaterau wrote:Bezdar22 wrote:using hotspot shield service which is 3 days triel.. that gives me acccess to eve.. how ever this makes everything super slow.. u cant use anything.. sometimes things get hang in ur pc... not recommended..
FIX the DAMN server I had to do this for a while (and there is a free version you can use, by the way), but be warned: I was unable to join corps because of it. They see you using a VPN, they assume you are a spy. ok link the site that is free thank u.. http://www.hotspotshield.com/Just go there and click the one that says Free Download instead of the one that says Buy Elite Version. It'll pester you with ads when you browse, but it works.
i have download this one but i think its only for 3 days |
Jean-Jacques Gaterau
Federal Navy Academy Gallente Federation
0
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Posted - 2014.03.11 11:03:00 -
[447] - Quote
Bezdar22 wrote:
i have download this one but i think its only for 3 days
That was the one I used for about two weeks. |
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CCP Goliath
C C P C C P Alliance
2016
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Posted - 2014.03.11 11:15:00 -
[448] - Quote
https://forums.eveonline.com/default.aspx?g=posts&t=328563&find=unread
Can people have a look at this thread and see if they meet the conditions in it? Try it out - could fix your issues. CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath |
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Bezdar22
0utLaw. Northern Coalition.
1
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Posted - 2014.03.11 12:59:00 -
[449] - Quote
CCP Goliath wrote:https://forums.eveonline.com/default.aspx?g=posts&t=328563&find=unread
Can people have a look at this thread and see if they meet the conditions in it? Try it out - could fix your issues.
yah i have read that ,, now why dont u get fired i dont understand and why dont CCP recruit genius like him
i m using this same router same connection for 3 years never had problem with eve now suddenly ur stupid patch ***@**@&*#*^*#
i m sorry if i offended u .. but i think u understand my anger
i will still wait for proper solution from CCP
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Bezdar22
0utLaw. Northern Coalition.
1
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Posted - 2014.03.11 14:11:00 -
[450] - Quote
after 5 days wait
Hello,
Thank you for contacting customer support. We apologize for the late reply and appreciate your patience.
The socket error is the result of the TCP protocol closing the connection as it deems the connection unreliable. This usually is the result of the protocol having to resend the same packet several times in a row without success and unfortunately can happen very quickly for a variety of reasons, reaching from interference on a wireless network or a squeezed network cable to a router experiencing issues of some sort outside of the jurisdiction of ours or your ISP's circle of influence.
Any issues within our own hardware that could cause this would be caught quickly by our monitoring and affect any player whose connection goes over that part of our networking hardware at the time and thus affect a large player base at the same time. If everything on your ISP's end is fine as well, then I fear the root cause for those issues lies on other hops along the route. If you have access to a VPN service that allows you to connect via other servers in the world, it can help checking whether or not those connection losses still appear when going through this different route.
Other than that, there is unfortunately nothing else we can effectively offer as support in this regard. If speaking with your ISP or using a VPN resolves the issue, we can forward this to our Billing department for reimbursement of any time you were unable to use due to this issue.
Best Regards, GM Smiley CCP Customer Support | EVE Online | DUST 514 |
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