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Author	Thread Statistics \| Show CCP posts - 4 post(s)
Ravinie LeChi Sidora Combative Industrialists Millitary Industrialists Coalition 0	Posted - 2013.05.07 18:24:00 - [1] - Quote Hiya Would anyone have an idea about this problem? Since the new patch i have been unable to stay connected for more than a couple minutes. Just today i got the socket closed message 11 times in 20 minutes. Before the recent patch i had that happen once in a month. Thank you!
Anadonte Vetus Animabus 1	Posted - 2013.05.07 20:57:00 - [2] - Quote That makes two of us actually. I got disconnected twice today in less than 5 minutes on Eve online, and I couldn't even stay connected on dust for longer than 45 seconds earlier this morning. Found the port-open list for Dust and fixed it so now I run better than ever, but eve is still touchy. Any help on this CCP?
Minty Aroma The Metalocalypse is Coming 3	Posted - 2013.05.08 09:40:00 - [3] - Quote I also have this problem, which is really bugging me as I can't pvp, do level 4s, run incursions or anything else save from hauling small amounts with this problem!
Borgelin University of Caille Gallente Federation 0	Posted - 2013.05.08 16:44:00 - [4] - Quote Same problem here, and when i Googled it, tons of links came up with hundreds of players suffering the same. Seems it's been like this for some since Inferno-expansion and it's gotten worse since Retribution. CCP seems to be fairly quiet on the subject which is worrying and disappointing. I'm a new player and just subbed, now I'm suffering from these horrible continous disconnects which ruins my gameplay. Makes me think I wasted my bucks. I'm really disappointed with CCP thus far, and thats a bad sign considering I just got the game.
Sera Ishtal Imperium Ad Infinitum POD-SQUAD 4	Posted - 2013.05.09 21:13:00 - [5] - Quote Me and my wife just started having issues, we have played for 4+ years now and have never had a single issue with this. About 3 hours ago we started having random drops on some of our toons, we could log them back in and then another would go 5-10 minutes later. I am at the point now that I can not stay logged in for more then 20 seconds before I am getting a socket closed error. Everything else works just fine, youtube, battlefield3, playstation network - everything! accept eve. WHAT DO!!!?!?!?!?
Ir'aleo Senior The Ahool Guard 2	Posted - 2013.05.10 06:50:00 - [6] - Quote Same issue here. It ain't an ISP issue for me as it happens very often that onyl one clients get the message and the other one keep running.
MD74 No Self Esteem Invictus Void 14	Posted - 2013.05.10 07:01:00 - [7] - Quote Never had any issues with Eve atll, up till last night; Playing on two accounts, one gets Socket Closed. Well, that happens very rarely, so i just restart the client. After a few minutes, it closes again. Then my second account starts doing the same thing, up to the point where i cant connect to the server at all any more. Reset modem, restarted pc and im still unable to get in game. I can start the launcher, it shows that Tranquility is online, Status:OK, but as soon as i log in, SOCKET CLOSED. What the hell is going on?
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.10 07:49:00 - [8] - Quote +1 Same problem for me on 2 different computers. Everything else seems fine after testing and measuring. Reinstallation of one of the clients didn't result in a fix. The problems started yesterday. The connection felt more sluggish and it got worse with a noticable increase. Since last night the starter has connection-issues and when a login was successful the socket closes. Right now no stable connection is possible. Corpmembers from the US didn't seems to have any problems as other people in corp. A trace in the command UI result in 11 hops no problems and a pingtest to 87.237.38.200 results in min. 16ms max. 24ms avg. 19ms from the south of The Netherlands. The starter application is randomly offline and online, which goes in line with login in. the logs that are available say that the connection was closed serverside.
Janjan Jansen Bene Gesserit ChapterHouse Sanctuary Pact 1	Posted - 2013.05.10 08:14:00 - [9] - Quote Got the same problem socket closed on trying to connect to eve-online. When i get in after Character selection the connection is lost. So want to check my skill-que but can't get in.
MD74 No Self Esteem Invictus Void 14	Posted - 2013.05.10 08:16:00 - [10] - Quote Correct me if i'm wrong, but it seems to me that its affecting mostly Dutch people? ISP:Ziggo
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.10 08:23:00 - [11] - Quote You've got to be kidding me... Did anyone call the helpdesk already?
Janjan Jansen Bene Gesserit ChapterHouse Sanctuary Pact 1	Posted - 2013.05.10 08:25:00 - [12] - Quote I know somebody who works there, they probably have no clue what so ever.
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.10 08:32:00 - [13] - Quote I couldn't get into my routers menu this morning and had to restart it to be able to load the page again. This usualy happens after maintenance or updates to the network. Something is happening for sure, did everyone at Ziggo get the same memo?
Janjan Jansen Bene Gesserit ChapterHouse Sanctuary Pact 1	Posted - 2013.05.10 08:34:00 - [14] - Quote Nope nothing here.
MD74 No Self Esteem Invictus Void 14	Posted - 2013.05.10 08:50:00 - [15] - Quote Time to spam Ziggo Helpdesk then..
Janjan Jansen Bene Gesserit ChapterHouse Sanctuary Pact 1	Posted - 2013.05.10 09:15:00 - [16] - Quote and now this: Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong.
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.10 09:17:00 - [17] - Quote Been trying to call them, the 'iron lady' tells me to call back on a later time. Seems to be busy.
MD74 No Self Esteem Invictus Void 14	Posted - 2013.05.10 09:21:00 - [18] - Quote Janjan Jansen wrote: and now this: Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong. Yeah getting that too. Cant reach Ziggo helpdesk either, but thats probably because Eve playing customers are calling them all at once.
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.10 09:43:00 - [19] - Quote It's weird that it is directed at connections with CCP only. Any other online game or website internationaly or national seems to work fine. The connection to CCP seems fine too, however the flow of information is interrupted. Both CCP and Ziggo had an upgrade or 'maintenance' going on. And it's something that got gradualy worse.
Gribzor Redeye Inc. 6	Posted - 2013.05.10 09:47:00 - [20] - Quote I had the same errors months ago, then I bought a new switch and all was well. Now since that new patch, (I patched yesterday) I'm getting the error all the time. Seriously very annoying and I doubt it is my infrastructure..... what CCP Always says it is. Also I'm on Ziggo, but as I said it did not occur for months. Btw I also let my routers/switches turned off during the night but it still happens.... sigh.
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.10 10:07:00 - [21] - Quote Is there perhaps a moderator or dev/gm that saw this issue rolling by and did a quick look at it if theres anything worth sharing that can be found in any logs for us to present to our ISP?
Luukje White Trash Mafia. 0	Posted - 2013.05.10 10:25:00 - [22] - Quote Also have Ziggo, also have this problem.. : /
Twee Royal Astronomical Society 0	Posted - 2013.05.10 10:40:00 - [23] - Quote Have Ziggo, but no problem here.
Chuna Lawang Tax Refund Programme 0	Posted - 2013.05.10 11:06:00 - [24] - Quote Have Ziggo, Have problem, Few hours off empty skill que, please fix it fast.
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.10 11:23:00 - [25] - Quote Server reboot didn't solve anything.
Eqaulizer Ulta Elemental Souls Invictus Void 0	Posted - 2013.05.10 11:38:00 - [26] - Quote Have Ziggo, also have this problem. Socket Closed.
Kranyoldlady European Nuthouse 18	Posted - 2013.05.10 11:43:00 - [27] - Quote ziggo too but as you can see per this post i have normal internet, yet after login i select my char, it goes to the station/whatever you call it, and before it gets there socket closed...
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.10 11:45:00 - [28] - Quote Just looked deeper into the router and settings, turned everything off in terms of extra settings and security. No positive result.
Pulstar One Wardogs Of Darkness Apocalypse Now. 0	Posted - 2013.05.10 12:10:00 - [29] - Quote Is this problem from Ziggo only ? my socket issues started yesterday and still going. re-installed game , rebooted modem,router no results. seems there only ziggo users with this problem?
MD74 No Self Esteem Invictus Void 14	Posted - 2013.05.10 12:10:00 - [30] - Quote Ziggo is not aware of any problems. Internetconnection is fine, no packetloss or anything. If problem persists, im adviced to contact again, but they think its on CCP's end. sigh...
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.10 12:23:00 - [31] - Quote At this moment things seemed to have cleared up. I can login again with fast loads etc. Now fingers crossed.
MD74 No Self Esteem Invictus Void 14	Posted - 2013.05.10 13:51:00 - [32] - Quote All ok here now, lemme try logging on my second account. may the force be with me..
Eternus3 Perkone Caldari State 47	Posted - 2013.05.10 17:58:00 - [33] - Quote Also having socket closed problems. Have had them in the past as well, always after a patch and not ISP related.
Pyro Nymphomania Praetorian Black Guard Frater Adhuc Excessum 0	Posted - 2013.05.10 20:14:00 - [34] - Quote I'm having this problem since the expansions to start the interaction with dust 514. I have played this game for going on 3 yrs very soon. I've never seen these problems til now. y is ccp not doing anything about it. its making it impossible to do anything involving combat. all I can do is mine and even thats scretchy cause it keeps dropping out making it impossible to mine very much at a time. its not as bad as some ppls but I do get a socket error every few hrs. and I am wired straight to a box with 60mbps download and 10mbps upload speed. my net is very fast and this is rediculous. I got that speed just for this game and now I'm wasting money. I'm not sure how much longer I can stand this before I just let my subscription cancel. I love this game but this just makes it where I dont even wanna bother playing when I'm on lately.
Ines Tegator Towels R Us 279	Posted - 2013.05.10 21:30:00 - [35] - Quote head to http://winmtr.net/ and use it to trace your network path. It should help you identify whether the problem is local or with your ISP, and can create logs that you can send your ISP as part of a complaint. - Mission Overhaul - Bridging the PVP / PVE Gap - -áIf the game stops teaching people to fear lowsec, maybe people will start going there?
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.10 23:59:00 - [36] - Quote This socket closed problemthread is directed at dutch Ziggo users. When you you don't live in The Netherlands and have Ziggo as ISP, then you could have a similar problem, but it's not the same issue. Keep that in mind. You need to investigate your lines and hardware first and rule out anything else. Many causes can lead to the same problem. In this case the issue was distinctively between CCP and Ziggo, nothing else was showing issues. The funny thing is that Ziggo couldnt find anything. Maybe they did find anything, but these companies have internal rules about handing out negative information that could potentially damage the brand in economicaly heavier times. Sofar CCP says nothing, they see us talking about it and acting on it and maybe found a solution and fixed it. Maybe they didn't know either and it was related to other systems like datacenters your signal passes or new security systems on the military front on information bordercontrol. It could all be a coincidence and everything got together like Murphy's law describes. But for me it was realy clear that around 13:00 EVE-Time somebody somewhere did something, because both my clients go from 0% functionality to 300% functionaly instantaneous. Im very curious by nature so here I ask CCP again if they saw or did something that was related to this problem. For me it seems solved for now by one of the above reasons. Also when nothing was done or nothing could be found I would like to know to be even able to thank that person for his/hers effort and spend time.

GM Karidor Game Masters C C P Alliance 892	Posted - 2013.05.11 03:58:00 - [37] - Quote To my knowledge, there have been no changes in our network infrastructure or connectivity whatsoever, so whatever caused BRooDJeRo to be able to properly connect again has been well beyond our circle of influence. As for the "The Socket was closed" error message I would like to share a few words, though, as there appear to be quite some misconceptions about it.... The thing with that message is that it is as generic as "Apples are fruit" and it actually means nothing other than that the connection was lost (as in: "No data could be submitted successfully for some reason", not "the server kicked you"). It is in itself not very helpful and in almost all cases is the result of the TCP protocol having to resend the same package too many times (this error happens on the network protocol layer, not in the client or server). This can happen for each connection your computer makes independently and as such it is entirely possible that only one client gets this while another one is somehow still working at the same time as it gets at least some packages through (or did not have to send anything yet). The exact reasons for those errors can range from squeezed network cables or interference on a wireless connection to other problems somewhere along the route that neither your ISPs nor us have any direct influence on. In rare cases, this may also be the result of bandwidth starvation (i.e. when BitTorrent clients with unlimited Bandwidth usage are gobbling up your upload bandwidth completely and the client doesn't get to send the few bytes it needs to) or even traffic shaping that randomly disrupts transmissions on port 26000 (in an attempt to thwart Peer to Peer downloads, as a lot of those applications use this as default port as well). There are a few ways that can eventually alleviate those connectivity problems, albeit all of them are very dependent on the actual issue causing it: * disconnect your router and modem from their power supplies for a few minutes to reset them and rule out problems there as much as possible, also check your network cables for any damage. * If you have access to a VPN service that lets you connect via other parts of the world, try to connect to TQ via a different route through that. Oftentimes those services will use their own infrastructure and potentially use different peering partners than your ISP for their connections, and as such this can often circumvent routing issues. * If traffic shaping on port 26000 is the case (oftentimes recognizable by the issue only popping up during a specific time of day), it is (still) possible to make the client connect to TQ through port 3724 rather than 26000. This can be changed within the "prefs.ini" that can be found in the settings folder of the client (change the line "port=26000" to "port=3724") * see the following article on the EVElopedia that provides you with some guidance for a (very) basic diagnosis of your connection to TQ: http://wiki.eveonline.com/en/wiki/Network_Guide Last but not least I can only assure you that all of TQs connectivity hardware is heavily monitored for its performance and reliablity and that we have measures in place that will attempt to make sure that the server sends data to your client through the best available routes (there were also some dev blogs on this matter quite some time ago), as well as metrics that will inform us very early if anything in TQs connectivity that we can have an influence on is amiss. We are also constantly looking into new peering options with various providers in order to keep the routes to our servers as short as possible for everyone. GM Karidor \| Senior Game Master

Shaden Nightwalker Tryblium Sanguinis 6	Posted - 2013.05.11 07:55:00 - [38] - Quote GM Karidor, thanks for the insightful clarification. I used to be heavily affected by this problem until 2009, and none of the measures I took (including all of the above) solved the problem for me. After hours on end of pingplotting and talking to my ISP, I could track the problem down to their end: they took in more and more end users without upgrading the infrastructure, which meant also a decrease in overall speed for me, especially in peak hours. I bore with for some months, at which time I could even provoke the "Socket Closed" error message by simply doing a full 360 D-Scan in a populated System, after which it would take 15-30 seconds until I was disconnected with said error message. In the end the only thing that could alleviate the problem for me was switching my ISP to Kabel Deutschland. Not one error in the last 4 years.
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.11 11:10:00 - [39] - Quote Thx for your answer and clarification GM Karidor.
Melrakal Gangbang-Gang Alpha Volley Union 2	Posted - 2013.05.15 16:53:00 - [40] - Quote Same problem with "socket closed" here... Provider: UnityMedia (Germany) tried to ping 87.237.38.200, no packet losses, but response times between 20 and 40ms traceroute: Quote: 1 55 ms 55 ms 56 ms xxx.xxx.xxx.xxx 2 53 ms 9 ms 6 ms 1512A-MX80-01-ae10-1020.gek.unity-media.net [81.210.131.133] 3 7 ms 6 ms 8 ms 1512A-MX80-02-ae0.gek.unity-media.net [80.69.107.190] 4 11 ms 7 ms 7 ms 1211F-MX960-02-ae6.dtm.unity-media.net [80.69.107.198] 5 61 ms 17 ms 14 ms 7111A-MX960-02-ae9.fra.unity-media.net [80.69.107.22] 6 * 16 ms 16 ms 7111A-MX960-01-ae0.fra.unity-media.net [80.69.107.213] 7 * * * Zeit++berschreitung der Anforderung. 8 61 ms 65 ms 76 ms de-fra01a-ri2-xe-5-1-1.aorta.net [84.116.133.114] 9 14 ms 14 ms 15 ms 84.116.132.178 10 59 ms 18 ms 13 ms 4.68.62.237 11 67 ms 21 ms 22 ms vlan70.csw2.Frankfurt1.Level3.net [4.69.154.126] 12 25 ms 23 ms 27 ms ae-72-72.ebr2.Frankfurt1.Level3.net [4.69.140.21] 13 23 ms 25 ms 21 ms ae-23-23.ebr2.London1.Level3.net [4.69.148.193] 14 25 ms 25 ms 27 ms ae-58-223.csw2.London1.Level3.net [4.69.153.138] 15 22 ms 21 ms 21 ms ae-25-52.car5.London1.Level3.net [4.69.139.102] 16 69 ms 22 ms 34 ms PACKET-EXCH.car5.London1.Level3.net [212.187.160.62] 17 22 ms 21 ms 22 ms srv250-f.ccp.cc [87.237.37.250] 18 45 ms 21 ms 21 ms srv200-g.ccp.cc [87.237.38.200] tried it with different PC's, but after a few seconds... socket closed... also restarted Router (no changes in the last time), also reinstalled network cards... i know some other guys from Germany having the same problem Greetings, Mel

GM Karidor Game Masters C C P Alliance 895	Posted - 2013.05.16 11:01:00 - [41] - Quote Melrakal wrote: Same problem with "socket closed" here... Provider: UnityMedia (Germany) tried to ping 87.237.38.200, no packet losses, but response times between 20 and 40ms traceroute: ... tried it with different PC's, but after a few seconds... socket closed... also restarted Router (no changes in the last time), also reinstalled network cards... No problems with other games, just Eve... i know some other guys from Germany having the same problem Greetings, Mel Please try using the alternate port 3724 to connect to Tranqulity here by changing the prefs.ini as described in my previous post. GM Karidor \| Senior Game Master

Melrakal Gangbang-Gang Alpha Volley Union 2	Posted - 2013.05.16 17:57:00 - [42] - Quote Same problem after changing port :( Also tried connecting via VPN...
Kitty Bear Disturbed Friends Of Diazepam Tribal Band 663	Posted - 2013.05.19 22:48:00 - [43] - Quote After having an much increased spate of disconnects, including 'we were ganked' forum time-outs I've just ran ping/tracert for extra info Quote: ping 87.237.38.200 Pinging 87.237.38.200 with 32 bytes of data: Reply from 87.237.38.200: bytes=32 time=76ms TTL=248 Request timed out. Reply from 87.237.38.200: bytes=32 time=3893ms TTL=248 Request timed out. Ping statistics for 87.237.38.200: Packets: Sent = 4, Received = 2, Lost = 2 (50% loss), Approximate round trip times in milli-seconds: Minimum = 76ms, Maximum = 3893ms, Average = 1984ms Quote: tracert 87.237.38.200 Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops: 1 812 ms 143 ms 2816 ms cpc1-mapp11-2-0-gw.12-4.cable.virginmedia.com [86.13.172.1] 2 1084 ms 34 ms 13 ms nott-core-2a-ae7-2367.network.virginmedia.net [62.255.214.29] 3 1212 ms 42 ms 1615 ms leed-bb-1c-ae4-0.network.virginmedia.net [62.253.174.61] 4 * * * Request timed out. 5 * * * Request timed out. 6 1283 ms 1224 ms 3163 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.174.18] 7 * * 37 ms ccpgames.com [195.66.226.23] 8 2973 ms 1033 ms * srv246-f.ccp.cc [87.237.37.246] 9 130 ms * 56 ms srv200-g.ccp.cc [87.237.38.200] Trace complete. none of it makes a huge amount of sense to me .. net-traffic has never been my field
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 2	Posted - 2013.05.30 15:13:00 - [44] - Quote I'm gradualy receiving more socket closed messages since yesterday. Only seems to be the connection to EvE again that drops.
Ankari Lytaken Inept Astronomics 7	Posted - 2013.05.30 19:36:00 - [45] - Quote BRooDJeRo wrote: I'm gradually receiving more socket closed messages since yesterday. Only seems to be the connection to EvE again that drops. I have the same experience. Just wanted to add more numbers to this, in the hopes that CCP will file a complaint with some ISP that might eventually dig up the cable or reset the router that is dropping our connections. =)
swissboney3 Patchwork Counter Force 0	Posted - 2013.05.30 21:20:00 - [46] - Quote I've been having the same issue, and I did a ping (just like Kitty Bear), however I ran the ping for an hour, and the loss on that was unreal. I'm in the UK with Sky Broadband, and they've checked everything their end and my end and all is ok (apparently).
Melrakal Gangbang-Gang Alpha Volley Union 3	Posted - 2013.05.31 09:49:00 - [47] - Quote receiving socket closed messages again... no problem since my last comments here... but this morning... the same **** again.
Michael MitchellM Facepunch Industries 7	Posted - 2013.05.31 10:24:00 - [48] - Quote Was incursioning and half the fleet was socket closed, people in multiple countries, multiple ISPs This has to be a CCP issue!
Tiffgrl Donier Hard Rock University Hearts And Minds Alliance 0	Posted - 2013.05.31 10:26:00 - [49] - Quote Came to the forums to post about this. Never had an issue with the game until this morning.
Hybrid 808 Pyromaniacs Anonymous 0	Posted - 2013.05.31 10:30:00 - [50] - Quote Yea, I was incursioning and our Logi's and half of our DPS were unresponsive, stuck in client, sockets closed, Server status: unknown... Multiple countries, Multiple ISP's... it has to be originating from CCP and/or their servers. Please fix soon. It hasn't happend to me EVER until within the past hour...
Tectonixx Aggressive Narcissists Circle-Of-Two 2	Posted - 2013.05.31 10:48:00 - [51] - Quote Same problems here, entire fleet and many others in alliance from all over the world so I don't think its a local issue.
Rolix FallenOne Minimal Solutions Aurora Irae 0	Posted - 2013.05.31 11:02:00 - [52] - Quote Today 1 hour+ before maintenance and all the time up to maintenance all of my corporation and half of alliance got the socket closed error. Not to mention some ships were destroyed in the mission in progress, some good ships. Everyone had exactly the same error, and exactly the same behaviour after error, not able to connect to eveonline.com, not able to launch the launcher. We are from different countries, different ISP's. It is time to start to search for problems elsewhere, not in the users ISP's or computers.
GiantJack Heavy Rains German Freakshow 0	Posted - 2013.05.31 11:02:00 - [53] - Quote same here 3 times today in about 40 mins CL fix it pls
Aconum Dragon's of Twilight 1	Posted - 2013.05.31 11:03:00 - [54] - Quote same here, last hour, got d/c 3-4 times.
Cydrone EntroPrelatial Industria EntroPraetorian Aegis 1	Posted - 2013.05.31 11:05:00 - [55] - Quote This is somewhat of a necro post, so this really should get its own thread since it's apparently a separate issue. About 40 min. before DT is when it started for me.
Melrakal Gangbang-Gang Alpha Volley Union 3	Posted - 2013.05.31 11:36:00 - [56] - Quote Cydrone wrote: This is somewhat of a necro post, so this really should get its own thread since it's apparently a separate issue. About 40 min. before DT is when it started for me. Same Message, right thread ;)
Baggam Minmatar Ship Construction Services Ushra'Khan 0	Posted - 2013.05.31 11:38:00 - [57] - Quote We lost half our fleet to the same disconnects... Not ideal
Jindo Minian SteamWar 0	Posted - 2013.05.31 11:42:00 - [58] - Quote Same here. Started last night around 21:45 and hasn't let up since. The problem seems to be in London seeing as multiple ISP's in multiple countries are having it. Level3.net service, although i guess it could be Amsterdam too. Easy to prove, do Americans or the Irish route through Amsterdamn and if not, are you having the same issue?
Bl00dyAngel Soul Extermination X-intercept 3	Posted - 2013.05.31 11:50:00 - [59] - Quote Same here, also from Low Saxony. Eve massaged a closed socket. The problem appears today, yesterday all was fine for me. Started to repeatedly ping tq, and in the time i got a closed socket error even a ping can't get tough. It seams to be a routing problem. Maybe it isn't CCP's fault, but if the dc still happen cpp had i investigate future more.
Isuki Akozzi Aggressive Narcissists Circle-Of-Two 9	Posted - 2013.05.31 11:54:00 - [60] - Quote CCP you need to pull your fingers out of your arse and stop wasting our money. Get the damn game working.
Ashent Claymore The sunrise of Tricolour End of Life 0	Posted - 2013.05.31 12:02:00 - [61] - Quote Multiple disconnections also here. I play from Italy
Isuki Akozzi Aggressive Narcissists Circle-Of-Two 9	Posted - 2013.05.31 12:03:00 - [62] - Quote Oh and why is it taking so long? Is this your customer service standards? To let your paying customers wait why you fix problems that shouldn't be happening in the first place?
Tectonixx Aggressive Narcissists Circle-Of-Two 2	Posted - 2013.05.31 12:05:00 - [63] - Quote :'(
Schluffi Schluffelsen State War Academy Caldari State 0	Posted - 2013.05.31 12:11:00 - [64] - Quote Isuki Akozzi wrote: Oh and why is it taking so long? Is this your customer service standards? To let your paying customers wait why you fix problems that shouldn't be happening in the first place? I'd quit the game immediately if an extended DT causes you to post rubbish like that.
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.05.31 12:15:00 - [65] - Quote 3 different accounts on 3 separate computers and i constantly get this on all. Only started happening since the launcher change. (btw please change it back 'it sucks') Used to get this about 4 years ago and thought it was a thing of the past but meh. Will be suspending my accounts until ccp fix, as i aint paying to lose ships again due to 'Socket Closed'
Isuki Akozzi Aggressive Narcissists Circle-Of-Two 9	Posted - 2013.05.31 15:21:00 - [66] - Quote Schluffi Schluffelsen wrote: Isuki Akozzi wrote: Oh and why is it taking so long? Is this your customer service standards? To let your paying customers wait why you fix problems that shouldn't be happening in the first place? I'd quit the game immediately if an extended DT causes you to post rubbish like that. And what about the repeated disconnections during the morning? Extended DT doesn't bother me but paying for a product that doesn't work proper does bother me.
Nende Hellfire Cult S2N Citizens 0	Posted - 2013.05.31 20:19:00 - [67] - Quote Same problem here, it started before todays DT. The Launcher decided to update, and after that all hell broke loose. Can't stay online longer than 15min. If I tracert the IP, nothing pops up out of the ordinary. Some ppl say its because we use Wireless, then why was it ok yesterday ? Also since this is a worldwide problem, it's hard to blame our connections now is it ? My tracert btw : Quote: Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 192.168.0.1 2 10 ms 8 ms 17 ms 78-23-192-1.access.telenet.be [78.23.192.1] 3 15 ms 20 ms 8 ms dD5E0C661.access.telenet.be [213.224.198.97] 4 15 ms 10 ms 12 ms dD5E0FD29.access.telenet.be [213.224.253.41] 5 15 ms 12 ms 13 ms kpn.bnix.net [194.53.172.59] 6 45 ms 28 ms 29 ms sdns-s1-rou-1101.FR.eurorings.net [134.222.232.2 02] 7 31 ms 31 ms 29 ms nntr-s1-rou-1101.FR.eurorings.net [134.222.232.8 1] 8 36 ms 29 ms 27 ms ldn-s2-rou-1101.UK.eurorings.net [134.222.232.18 3] 9 28 ms 29 ms 30 ms ldn-s2-rou-1041.UK.eurorings.net [134.222.228.94 ] 10 29 ms 27 ms 27 ms 134.222.109.173 11 28 ms 31 ms 28 ms srv246-f.ccp.cc [87.237.37.246] 12 28 ms 31 ms 27 ms srv200-g.ccp.cc [87.237.38.200] Trace complete.
Thea Loutte Lexmark Industries ACME Holding Conglomerate 0	Posted - 2013.05.31 21:09:00 - [68] - Quote I'm playing from all the way out in Hawaii It definitely isn't an ISP issue, as it is a port or CCP-end server issue... Please fix this soon. We love this game far too much for it to be treating us like this. Issue started just yesterday (5/30) within 2 hours before downtime for me and several (thousand) others. Thank you!
Xi'an Xan Space-Brewery-Association 24eme Legion Etrangere 0	Posted - 2013.06.01 00:12:00 - [69] - Quote Just lost a ship while I was going to engage a WT in Fw plex. This issue is old enough now. But I see more and more people having it. I do hope they will take a serious and prompt look at it. As many others, I will not pay a sub to lose ships this way.
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.01 14:45:00 - [70] - Quote Just lost all 3 accounts at the same time due to 'socket closed' while nobody else in my place did Was lucky not to lose a ship. This is bullshit
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.01 14:46:00 - [71] - Quote And again right after logging them all in it happens again. FFS
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.01 14:54:00 - [72] - Quote Yay 3 times in fooking row Thats it i can't put up with this **** anymore today
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.01 15:44:00 - [73] - Quote Now i can't keep 1 account connected for more than a couple of minutes, let alone 3. YET i can play any other game i own with no issues
BRooDJeRo Cutting Edge Incorporated RAZOR Alliance 3	Posted - 2013.06.02 04:16:00 - [74] - Quote This is the same thing that started for me at my first post in this topic, you let me spend almost 40 euro to internal contact with my isp to see where the solution is. Now it seems to be that the faulty stuff realy broke down that caused this issue. It feels a bit like honesty is far away and I feel like being send in the bush. The time spend to figure out a solution isn't included in this, but where can I send the bill? My guts tell me it might be your ISP that will be receiving it.
Techstrategyremake Capital Storm. WHY so Seri0Us 0	Posted - 2013.06.02 06:27:00 - [75] - Quote since the server went offline a couple hours ago every time i try and log in now it gets just after the log in screen and then goes socket closed and kicks me out
Irsam Samri Relentless Terrorism The Syndicate. 6	Posted - 2013.06.02 07:37:00 - [76] - Quote ^^^^ same thing happening to me. I can't even log on. get socket closed error after about 10 seconds, the screen doesn't even load. Just re subbed one account today to try Eve again. These kind of technical issues are just above and beyond some other reservations I have about the game. Guess I was wrong to re sub it's time to move on for good.
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.02 08:51:00 - [77] - Quote I try to log in today and my launcher is in Russian or Polish even though its set to English. WTF is going on Contacted my isp about the connection issues to eve and guess what after costing me a fortune on the phone it ain't their issue. So who's fault is it ?
Kraal Utrecht Running with Knives Nexus Fleet 0	Posted - 2013.06.02 09:15:00 - [78] - Quote Tuberider wrote: Russian or Polish There is no Polish locale and f.y.i. Polish language do not use cyrilic alphabet like Russian do (altho phonetically there is lot of similarities). No hate, just vodka.
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.02 09:21:00 - [79] - Quote Kraal Utrecht wrote: Tuberider wrote: Russian or Polish There is no Polish locale and f.y.i. Polish language do not use cyrilic alphabet like Russian do (altho phonetically there is lot of similarities). No hate, just vodka. I don't care dude, it ain't the language i speak and pay for
Devastare Dinoblood Inc. 0	Posted - 2013.06.02 12:37:00 - [80] - Quote I run WIn8 and since this morning i get Socket closet in max 10 min of login, sometimes when trying to login.I had some problems in the past, maybe once a day, but now i can't do anything.I'm from Romania and my ISP is RDS&RCS. Restarted the pc, router, updated the OS, drivers, ran the repair exe and from what i can tell from the logs in the router, the internet conexion didn't drop. I know that there is no support for Win8, but untill this morning all was ok.Untill they fix this problem i'll not be able to do anything in the game.It sucks...i don't want rewards for the time the game is broke, i want to have fun.
Nende Hellfire Cult S2N Citizens 0	Posted - 2013.06.02 13:33:00 - [81] - Quote Before downtime today , i was able to stay online without problems. But now i just got the socket error again. It suprises me no DEV has responded to this. I mean since this problem is worldwide you can't blame our providers ( I have two in my house and both give the same problem ). So please someone from CCP talk to us ffs.
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.02 14:36:00 - [82] - Quote Nende wrote: Before downtime today , i was able to stay online without problems. But now i just got the socket error again. It suprises me no DEV has responded to this. I mean since this problem is worldwide you can't blame our providers ( I have two in my house and both give the same problem ). So please someone from CCP talk to us ffs. I've now been connected since dt with no issues on 3 accounts after starting EVE from the exe in the bin folder. Bypasses the new launcher and uses the old log in screen. Up until that point i couldn't stay connected for more than a few mins. Might wanna try it
Melrakal Gangbang-Gang Alpha Volley Union 3	Posted - 2013.06.03 14:51:00 - [83] - Quote i also start the game from the exefile.exe, but today... socket closed...
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.03 16:16:00 - [84] - Quote Melrakal wrote: i also start the game from the exefile.exe, but today... socket closed... Yeh worked fine for me yesterday now all i get on every account is 'SOCKET CLOSED' Can't stay connected for more than 1 minute on any account Is this being addressed ? we are paying for a game we cannot play
Roofius Zeura Brotherhood Forge Ascendant 0	Posted - 2013.06.04 00:49:00 - [85] - Quote ok.. this never happened to me until today 15 minutes ago i was doing a lvl4 mission i normally cut thru like butter. "Worlds collide" lvl4 . i was flying my expensive high sec paladin 1 bil with a 3-4 bil fitting. (totally 4-5 bil) and suddently in middle of the mission i got the "socket closed popup" was able to login again after a min.. but yeah right! i was in my capsule ship gone! all gone ! i know "dont fly what you cant afford to loose - but hey!! this is ****! i wil lquit play eve if they dont sort me out on this one.
Neo Gabriel Percussive Diplomacy 7	Posted - 2013.06.04 02:32:00 - [86] - Quote I have always had this problem since I moved into this house in 2009. It mostly only affects EVE online, because for some reason, packet loss causes the server to drop you. It is at heart a problem in the patch the information goes through form my computer to CCP's servers, somewhere in the real world wiring and routers. I don't know how, but CCP guys, you need to code your s**t so that missed packets does not cause people to disconnect. It is not reasonable to push the problem to "its your problem/your ISP's problem, we have no problem", because we can't do anything about the hardware in the streets. I cant just call ATT and tell them to route me some other way, because even if I use a proxy, i still have to use theirs and other people's lines, and that is where the problem is. You need to figure out a way so that when a client is non/responsive for some time, you just keep regularly sending and re/sending what it has missed, and the client keeps doing the same thing the other way, until there is confirmation of reception of the packets. This way the client can catch up to the server (but not the other way around of course), without having to drop connection and causing problems in game. It will be like a normal lag spike that happens in any other game. I would really like you to fix this issue that affects A LOT of people, because if i have to deal with losing another expensive clone or ship because of this I will unfortunately have to permanently close my accounts. And its not just the losses when they happen. Most of the time it doesn't lead to it, but it is the loss of control and the feeling of helplessness that comes over me every time when the client becomes unresponsive and I can feel what is about to happen. This is all i have to say about this. Either you fix this or I will unfortunately have to leave.
Timcoden Cordana Void Enterprises Rebel Alliance of New Eden 0	Posted - 2013.06.04 04:50:00 - [87] - Quote I too just encountered this error. Got a socket error while in space, now my guy is STILL online 'afk' in space (though thankfully cloaked). I can't log back in either, stuck on Authenticating.
Titus Veridius Calamitous-Intent 15	Posted - 2013.06.04 04:55:00 - [88] - Quote I had nothing but occasional socket closed issues in the years that I've been playing Eve. Normally they are localized issues. Since the new eve launcher when live, I've had a ridiculous and unplayable amount of socket closed messages. I have changed no hardware, and my internet connection does not appear, at least a laymen level to be suffering in obvious ways. At least 10 people in my 60 man corp, are complaining of the same issues occuring following the new launcher going live. Unless I've missed a CCP post in this thread, it appears that the statement at this point is that this is most likely a local problem. However, 1/6th of my corp seems rather larger than normal level of problems. Patch occurs. Game becomes unplayable. Logs show nothing. I hope you guys are seriously looking into this and not writing this off. You've got about a month of the game being entirely unplayable before I unsubscribe all accounts. In the mean time, I will be trying everything I can, on my end to be sure this is indeed not a local issue. thanks
Titus Veridius Calamitous-Intent 15	Posted - 2013.06.04 05:39:00 - [89] - Quote Now, the launcher starts logging in, and freezes on authentication. Connection Timeout - The server failed to acknowledge the client's response to the server's challenge within a reasonable amount of time
Garviel090 Grey Templars Fidelas Constans 0	Posted - 2013.06.04 05:44:00 - [90] - Quote If you guys are not watching the other threads. Everyone who got the socket closed and then cant log back in, your accounts are still online. If you had ships in space they are still in space.
Catabolistic Higg's Zombie Fusion 6	Posted - 2013.06.04 05:59:00 - [91] - Quote I am in the east coast USA and I have very reliable cable internet. I cannot log into Tranquility. I just called my brother who is still in game with no problems. He says that I am still logged in. Thankfully, I was just browsing contracts while docked when the socket closed on me. Something is awry with the client and not with the networking as far as I am concerned.
Roofius Zeura Brotherhood Forge Ascendant 0	Posted - 2013.06.04 10:51:00 - [92] - Quote have you guys ever heard that anyone would have got compensaced for a shiploss caused by this socket closed issue ? couse i really hope i will ! i played this game since 2004 but this is my absolutely last day if they dont sort me out on this
Shelly Mac State War Academy Caldari State 0	Posted - 2013.06.04 13:56:00 - [93] - Quote Roofius wrote: have you guys ever heard that anyone would have got compensaced for a shiploss caused by this socket closed issue ? couse i really hope i will ! i played this game since 2004 but this is my absolutely last day if they dont sort me out on this Iv not heard of them returning a ship because of socket errors... So...can I have your stuff?
Roofius Zeura Brotherhood Forge Ascendant 0	Posted - 2013.06.04 15:21:00 - [94] - Quote Shelly Mac wrote: Roofius wrote: have you guys ever heard that anyone would have got compensaced for a shiploss caused by this socket closed issue ? couse i really hope i will ! i played this game since 2004 but this is my absolutely last day if they dont sort me out on this Iv not heard of them returning a ship because of socket errors... So...can I have your stuff? what stuff? i just lost it all =(
Ashendie Via The Scope Gallente Federation 0	Posted - 2013.06.04 16:48:00 - [95] - Quote Like others this is "Socket Closed" error is happening in intervals of 5-30mins to me. Again only after the Downtime yesterday (06/03). I've re-installed EVE, Rebooted router, re-installed network card, checked open ports, updated GFX drivers, etc etc yet it makes no difference. Very rarely did I ever get this error up until the downtime after the DDoS attack yesterday. Its not my ISP, Computer, EvE client or network. I tried changing the port to 3724 and still no Joy.
Roofius Zeura Brotherhood Forge Ascendant 0	Posted - 2013.06.04 20:01:00 - [96] - Quote i just heard.. a friend of mine also lost hes 1.7bil ship exaclty in the same way =(
Chizad The Scope Gallente Federation 0	Posted - 2013.06.05 02:53:00 - [97] - Quote Same. Every time I log in after about 3min I get the socket closed error. Very frustrating. I would love to be able to play this game for a reasonable amount of time.
Tyler Chapman Interstellar Trading Conglomerate Defiance Enterprises 0	Posted - 2013.06.05 03:57:00 - [98] - Quote I to have been getting this issue i am pretty new but i subed before the retribution pack and never had this once. After that was deployed i get it all the time. Ive lost 3 mining barges because of this idk how to fix it as im not good with the technical stuff hahaXD. But why hasn't a dev posted here we pay for this we should be seeing some sort of reply.
Lloyd Roses Artificial Memories 102	Posted - 2013.06.05 09:13:00 - [99] - Quote Socket closed twice in a pvp situation since the patch, and around 15 times around that. In the end, 0.5bil lost, staying away until this has been fixed.
Kuklinski Broken Wheel Mercantile and Trading Company Illusion of Solitude 6	Posted - 2013.06.05 09:47:00 - [100] - Quote Yeah this happening several times in a session for me-every day since new launcher was implemented.I can have clients closing-1 will stay up.Lost a few ships so far because of it. I want to think the problem is at my end but-meh-so many comments on forums-several corpmates having same issue-i see a Hiatus from Eve on the horizon =\
talonmerth Noob Mercs Monkeys with Guns. 0	Posted - 2013.06.05 14:51:00 - [101] - Quote + 1 with the socket closed issue. Never had the problem till the odyssey patch.
Millur Kite Co. Space Trucking 5	Posted - 2013.06.05 14:59:00 - [102] - Quote Had this problem two or three times today, decided to completly clean my router and no such issues yet. Have only played for like ten minutes but still better then before. Just a fyi edit Never had this issue more then once or twice before latest patch. You cant arrange them by *****...
fastmine Deep Core Mining Inc. Caldari State 0	Posted - 2013.06.05 16:58:00 - [103] - Quote i started having this problem right after the new launcher came out. i was getting socket closed a few times a day. since i logged in this morning i have been unable to stay online for than 10-15 minutes before i get socketed outta game. if you can't fess up to the it's your fault then give us a option or game credit for the unused part. worthless just to login and watch my skills. cant undock, mine, missions, ratting
fastmine Deep Core Mining Inc. Caldari State 0	Posted - 2013.06.05 17:06:00 - [104] - Quote and for those of you on multiple accounts, once the 1st one goes down the rest will usually follow within a minute or so. you may want to try and use that time to run the heck to a safe port if you can.
AxeMinister Science and Trade Institute Caldari State 0	Posted - 2013.06.05 21:25:00 - [105] - Quote Socket Closed Again and again and again. Haven't done anything but what your launcher wants -as much as I hate that thing too. All this started just after this 1.0.1. Oh and had the perpetual Black Screen on Undock from 1.0, but that seems to be working once again. Thanks for that atleast. I've never had this problem before 1.0.1 Odyssey, so wth?
AxeMinister Science and Trade Institute Caldari State 0	Posted - 2013.06.05 21:36:00 - [106] - Quote Socket closed again.
OmniBeton OmniBeton Metatech 23	Posted - 2013.06.05 23:39:00 - [107] - Quote Same here. I'm currently in space. After login ship warps to the gate, but once there it does not respond to any commands, and client throws "Socket was closed" after a few seconds. It's happening every time I log in, since I've undocked after Odyssey patch.
Nende Hellfire Cult S2N Citizens 0	Posted - 2013.06.06 12:37:00 - [108] - Quote Still having this problem, didnt have it before downtime tho... And still no reply from CCP ? GET YOUR **** TOGETHER
Roofius Zeura Brotherhood Forge Ascendant 0	Posted - 2013.06.06 18:31:00 - [109] - Quote i actually got all my stuff back from CCP =) not bad at all!
GeKiDo0 S B N H 0	Posted - 2013.06.06 19:41:00 - [110] - Quote Same problem here. Connecting all the way from South Africa. Never had an issue before the Odyssey patch, now I cant connect at all.
evie thor Republic Military School Minmatar Republic 0	Posted - 2013.06.12 06:36:00 - [111] - Quote Has anyone managed to figure out a solution to this problem, i log in from the launcher it gets to the char screen then before the characters load i get socket closed and i'm back at the launcher. Can't even log in atm
Samuel Wess Ministry of War Amarr Empire 13	Posted - 2013.06.12 06:45:00 - [112] - Quote The game started to react slowly, I got socket closed message but eve did not closed as it used to be. I managed to dock, character skill panel was not responding anymore. After restarting the game, the login box was missing from Eve Launcher :) TQ was showing online and the number of people i just had no login box. So, I played some other game for a while, and when i checked again in a couple of hour the login box showed up.
Sha'Uri Dark Terra Incognita Unclaimed. 14	Posted - 2013.06.12 12:29:00 - [113] - Quote Central FL checking in with same problem I'm on Brighthouse ISP every 60 mins or so I get socket closed and booted from game. Started happening on Monday night/Tuesday morning.
Tjak Erattic Ministry of Destruction SCUM. 4	Posted - 2013.06.13 11:39:00 - [114] - Quote Random "Socket Closed" errors for me now for the past 2 or 3 days. 3 different accounts all with same issue. No issue on any other MMO. No packetloss on internet connection. No problems with router on either wireless or physical. Seems random times mostly but notice an increase in socket closed error when about to jump through a gate... or dock in station.
Gunbuster Rono Zero Tax Fix 1	Posted - 2013.06.14 11:03:00 - [115] - Quote I'm getting the socket closed error and it usually pops up two windows telling me about it.
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.14 16:04:00 - [116] - Quote Been great all week with not a single disconnect. We hit friday now i can't even keep any of my accounts connected for more than 2 mins This sucks wtf am i paying for exactly ?
Noesis Dream Aliastra Gallente Federation 4	Posted - 2013.06.14 22:33:00 - [117] - Quote I have also been getting the socket closed crash since the latest expansion (double message). A friend of mine has the same problem. Can you please fix this ccp? THANKS !
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.15 10:21:00 - [118] - Quote Can't play this game on all 3 accounts wtf is going on
Slothook Higher Than Everest Black Legion. 7	Posted - 2013.06.15 12:20:00 - [119] - Quote Same, played for 4 to 5 years - never a problem in the past. The last 3 or 4 weeks experiencing socket closed - multiple disconnects last couple of days making life unplayable
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.15 14:41:00 - [120] - Quote Ever going to fix this problem ?
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.15 14:58:00 - [121] - Quote Can't even stay logged in long enough to write a ******* petition
Melrakal Gangbang-Gang Alpha Volley Union 6	Posted - 2013.06.17 11:27:00 - [122] - Quote Tuberider wrote: Can't even stay logged in long enough to write a ******* petition Use the offline "support ticket" in your account management
Alkatosh Moz'tazul THE AESIR. Get in the Van. 0	Posted - 2013.06.18 06:12:00 - [123] - Quote Same thing here...10 times in 15 minutes socket closed. The first time since today. Now I can't even play eve anymore. Undock station...disconnect...jump to the gate, by the time it reach the gate, game disconnect, neut came and ******* blown my ship. Wth is happening?
token trade alt Science and Trade Institute Caldari State 0	Posted - 2013.06.20 06:40:00 - [124] - Quote I've had similar things to this happen over the years, but nothing like this. I've been told that my ISP doesn't approve of me idling in game, but for some reason doesn't care if I do in other games. Conversely, a friend in the same city using the same ISP doesn't have this issue. So, maybe it's time to fix the 'socket closed' error once and for all instead of poopooing it as something nobody has any control over. I can play other games fine, but not EVE currently. This socket closed thing is what turns me off of the game after a while because multiboxing is almost a necessity.
Paul Leonard Kersey Republic Military School Minmatar Republic 12	Posted - 2013.06.21 01:08:00 - [125] - Quote GM Karidor wrote: It's everyone else's fault! for so many different players? on so many different networks? in different countries? Right........
Alkatosh Moz'tazul THE AESIR. Get in the Van. 1	Posted - 2013.06.21 01:22:00 - [126] - Quote Paul Leonard Kersey wrote: GM Karidor wrote: It's everyone else's fault! for so many different players? on so many different networks? in different countries? Right........ I agreed with you... Such irresponsible remarks.
Druson Zod Ten Ring 0	Posted - 2013.06.21 01:41:00 - [127] - Quote I hadn't experienced the problem until approximately 45 minutes ago, and I've had three disconnects since then.
Erotica 1 Krypteia Operations 778	Posted - 2013.06.21 03:59:00 - [128] - Quote I've had this a lot too- was told to complain to my ISP. I'm on 60 mbps cable, seriously? lol edit* just tell me why everything but eve works fine, super fast and no dropped connections. See Bio for isk doubling rules. -áIf you didn't read bio, chances are you helped fund those who did.
Svodola Darkfury Heaven's End League of Infamy 195	Posted - 2013.06.21 05:11:00 - [129] - Quote 2x socket closed tonight; I'm comcast, had a few others that were not that ISP. Svo. CEO of Heaven's End; Seller of Wormholes.
isk4trade Cogitation Mining and Industrial Trading 32	Posted - 2013.06.21 05:44:00 - [130] - Quote Erotica 1 wrote: I've had this a lot too- was told to complain to my ISP. I'm on 60 mbps cable, seriously? lol edit* just tell me why everything but eve works fine, super fast and no dropped connections. This is MY exact situation ! ... Erotica just saved me a LOT of typing ... tnx. WOW! ... I just got that posted in time ... THEN the socket closed on me AGAIN! ... that is about 15 times in the last couple hours. me
Hava Seino School of Applied Knowledge Caldari State 0	Posted - 2013.06.21 07:48:00 - [131] - Quote Have been having the same issue all day, even tried proxying around it to no avail. I checked some plotters to eve's cluster and lose it at the proxy, 30 seconds later it comes back, and then goes down again 2/3 minutes later. All other connections work ok. This seems to have begun when the account management portion of the website went offline earlier today, since then, eve has been horribly unstable.
Carvas Ireco Industries Zombie Pony Express 0	Posted - 2013.06.21 10:54:00 - [132] - Quote Getting this regularly now, i don't know if anyone else has tried this but i downloaded UOtrace, a funky little utility that was designed to ping Ultima Online servers back in the day. You can ping anywhere with it if you set it to advanced and this is what i'm getting when i trace TQ. UO Trace to TQ No packet loss whatsoever, average pings of no more than 29ms. My port settings are correct for EvE, so i'm at a loss. What is causing these disconnects, and why has it only started happening since the odyssey update?
Scharf Secundus Deep Core Mining Inc. Caldari State 0	Posted - 2013.06.21 14:54:00 - [133] - Quote This is a disgrace. Since Odyssey/new launcher this happens every session-can have 5 clients running and its totally random how many will close but 99% of the time ill have at least one stays up. Definitely worse at weekends/high server numbers.Several in my Corp having similar issues. Extremely annoying losing ships/pods and missing kills-game is basically unplayable. Something was changed to cause this problem.
Ford Utama Dirt Nap Squad Dirt Nap Squad. 1	Posted - 2013.06.22 19:59:00 - [134] - Quote Also having this issue, at least 5 "socket closed" within the past 1-2 hours.
Melrakal Gangbang-Gang Alpha Volley Union 6	Posted - 2013.06.23 10:57:00 - [135] - Quote Several Socket Closed short before downtime... Fix this problem! I've cancelled 4 of my 6 accounts some days ago, it does not make any sense to me to finance them having those issues.
Praal Dreddit Test Alliance Please Ignore 0	Posted - 2013.06.23 16:56:00 - [136] - Quote I've started having this problem too about 4 days ago. It is NOT an ISP problem as I have it using three different ISPs (home, work, cellphone tethering). It is NOT a packet loss / connection quality problem as I have run pingplotter and other connection monitoring tools and my connection to the provided CCP IP is spotless (0% PL, < 100ms ping) througout and shows no hickups when this happens. It is NOT a computer issue as it happens on my computer, my wife's, my office computer and my laptop. They all have different hardware, drivers (all up to date, no recent changes made), etc It is NOT specific to either port (tried the default and the alternate one, both are just as unreliable), nor is it a multi-box issue as it happens just as much with 1 account running as it does with 2,3 or 4. It is NOT an idling issue. I've had tons of socket closed in the middle of active PvP, PvE or market searching as I've had it happen while idly mining or sitting in station. It IS limited to EVE. I can have EVE plus any of WoW, STO, DDO, Rift, LOL, Planetside 2 open and only EVE will get disconnected. Yes, I know different games work in different ways, but fix yours so it is playable. I love EVE, I want to continue playing it, but unless you fix this problem I will be forced to close my accounts and find something else to play. PvP is impossible, PvE is impossible, mining is an exercise in frustration at best.
Seth Aluned Exteme Ore Mining Company 0	Posted - 2013.06.25 23:18:00 - [137] - Quote Please Fix this issue. Just activated 2 PLEX days prior to having this issue constantly kick me out now. Between Family, work, and life I have limited EVE time as is, please don't make me work more :( BUT SERIOUSLY fix this issue :)
Lisa Longbow 5	Posted - 2013.06.29 12:21:00 - [138] - Quote Every day atleast 2-3 x socket closed, getting frustrated here...
The8roker Tri-Mining Corp Gentlemen's.Club 0	Posted - 2013.06.29 17:03:00 - [139] - Quote Have started to get this.... I have two clients open for two different accounts and only one will get disconnected with the 'Socket Closed' message! So that proves it isn't my internet connection and that it is CCP servers that are an issue. Please fix... PVP is an issue if this happens!
tesvtr Volition Cult The Volition Cult 1	Posted - 2013.06.30 09:33:00 - [140] - Quote This has only just started happening to me across 4 accounts today. Someimes they all go, sometimes one or two, but eventually it gets to socket closed on all of them. Occasionally it knocks out the router. If I don't try to use Eve, it never happens on any other kind of internet usage. Please can someone explain how that is possible if it isn't an Eve related issue? And why has it only started happening this morning, across multiple computers?
Madbuster73 Shadows Of The Federation Drunk 'n' Disorderly 43	Posted - 2013.06.30 11:05:00 - [141] - Quote I had the same problem, and it turned out it was a Ziggo problem. I got disconnected pretty much every hour. Ziggo is constantly busy with their network and configuring the modems for future use of WiFi-spots, and by doing this they mess something up in the modem settings. So if you are a Ziggo user, all you have to do take the power of your modem for a couple of minutes and restart it. Then you should have no problems anymore. It worked for me.
Tuberider Blue Republic RvB - BLUE Republic 0	Posted - 2013.06.30 21:11:00 - [142] - Quote Since the latest patch i haven't had a single disconnect on any of my accounts Strange that
tesvtr Volition Cult The Volition Cult 1	Posted - 2013.06.30 22:55:00 - [143] - Quote Well i don't think I am a "Ziggo" user, but the reset (backed up by an Eve cache cleanout) did the trick. Its still weird it seems to only affect Eve when it happens, but if all it takes is to power down/up on the router its not exactly the end of the world. Managed to run all accounts simultaneously on one machine for several hours, and multiples split across two with no issues after the digital enema. Thx.
Major Taki Dark Research Project 0	Posted - 2013.07.07 20:30:00 - [144] - Quote Same problem, several time per day, i check with a "ping eveonline.com -t" and site is not accessible but all others sites yes. After some seconds or minutes, eveonline.com return up. Try to change port into prefs.ini, create a port forward to 26000 and 3724 into router, reinstall Eve but nothing and nothing change if i reboot router and PC. Just before last expansion of june my client working well... Something to try again? Thanks.
Ben Enolgert Uncle Ben's 0	Posted - 2013.07.08 19:18:00 - [145] - Quote Been having this issue on 2 of my 3 PCs for over a week now... NO response whatsoever to my petition. Testing the 3724 port atm....will see what happens.
Ben Enolgert Uncle Ben's 0	Posted - 2013.07.08 19:39:00 - [146] - Quote Great, 5 minutes in and I get another disconnect, same reason. FIX THIS! I am SO fed up with this you would not beleive. /Sigh
Sam Endaras Derby Willis Inc. 0	Posted - 2013.07.09 21:57:00 - [147] - Quote Im also having this problem. Note: this ONLY happens to my laptop, not to my pc who is next to it. The weird thing is, it seems to be a problem with some packet loss, but my pc and laptop are both connected to the same hub. I've made a pingplotter from my connection to eveonline.com http://i.imgur.com/K4VbwEE.png In the bottem section you can see the standing up red lines? Well, these are packet loss lines, as in 100% packet loss. And theres ALOT of them. Now Im guessing its something on my laptop, since my pc is fine, but I cant see how this would work. The packets are lost outside of my network for my laptop, but not for my pc. I hope someone can shed some light on it.
Ben Enolgert Uncle Ben's 0	Posted - 2013.07.10 08:53:00 - [148] - Quote Have tested all of the following suggestions to no effect: 1 Tested a hard reset of my modem and router...they were turned off (unplugged) for well over an hour whilst I did other things. Turned it all back on, logged in, soon thereafter another connection loss. 2 Having "ping plotter" running in the background constantly pinging Tranquility-IP. 3 Changed the socket from 26.000 to 3724 in prefs.ini 4 I have not tested reinstalling the game, but I have tested using the repair-tool. This will be my next test for tonight. General information : I'm from Sweden, not the Netherlands, and I do not use Ziggo (as some people had an issue with them apparently) The message I get is something like "Connection lost, socket closed". (Restart/Quit) The issue started occuring approx 1 week + 5 days ago. I run 3 PCs and 4 accounts spread over them. One of these is a laptop, the other two stationary. One of the stationary PCs never experiences crashes, the laptop and the other stationary always crash in the order, laptop first, 20 seconds later the stationary crashes as well. All PCs are hooked up to the same ISP via the same router. I have no issues whatsoever connecting to other games or services, all of which run flawlessly with no connection losses. Any suggestions on other things to try?
da Marek Republic University Minmatar Republic 4	Posted - 2013.07.10 15:36:00 - [149] - Quote I have the same issue Can't afk the game if it logs out every 5 minutes
muggzzy Aliastra Gallente Federation 0	Posted - 2013.07.10 16:54:00 - [150] - Quote in my eagerness to share - I started a new thread before I saw this one - I apologise for my haste. ill copy what I said here as well in case it is useful to anyone who would look here first. I was getting 2 closed socket errors one over the other quite a lot - it ranged from once every hour to 5 or 6 times an hour depending on how annoying it wanted to be. after changing my IP, router, all of my hard drives (which meant a clean install of both win7 and eve) and changing from Wi-Fi to cable, only to find the problem was still there. I found an article about win 7 having problems with some network cards - in the end I went to my device manager and right clicked on my network device, selecting "properties" -> "advanced" and turned the "Interrupt Moderation" to "Disabled" apparently, the "Interrupt Moderation" tries to stop packets of data so the computer can keep up with large amounts of data that it can receive. since I've done this I've had no errors at all . I just thought that I would share this as when I was looking for a solution all I could find was posts about pinging things and blaming ccp - so if your having the same problem, it's worth a try (even if it turns out to be something else)
Reah Loth House Aratus Fatal Ascension 24	Posted - 2013.07.11 13:39:00 - [151] - Quote Tried the above (changing network settings to disable interrupt moderation) and still getting disconnected constantly. Running pingplotter, I am having no packet losses and an average ms of 60-70. Still getting disconnected, without the pingplotter showing any difference. Have tried resetting my router, clearing my cache, reinstalling network card. My cable is not damaged, and I am getting annoyed :p
Rasha Maklawa Posidius 0	Posted - 2013.07.12 11:49:00 - [152] - Quote It is a big problem that it can be caused by so many different things.. I've had the socket closed problem for 5-6 days and it came from one day to the other, it was happening 1-2-3 times per hour and to all the accounts i had running at the same time. What finally fixed it for me was a clean install of eve, resetting my router and portforwarding. I've been running all noon around 4 hours with out a single socket closed error. Maybe if you have the sisi client installed it can screw things up aswell? But similare to a lot of you other guys, my problem was with EvE only. I did'nt lose my internet connection or have had problems in other online games, well except for COH ofc
Reah Loth House Aratus Fatal Ascension 24	Posted - 2013.07.13 14:47:00 - [153] - Quote Yesterday I had no problems, stayed online all day with no disconnects. The day before I could not stay online for more than 5-10minutes, today its the same thing. Nothing on my end has changed (that I know of). Using the same pc, same router, same everything. Not changed any settings in game or in windows.
Shadow' Broker Outcast Cartel ROFL Citizens 3	Posted - 2013.07.16 08:59:00 - [154] - Quote I also have the socket closed issue since a few days. This MUST .... i repeat MUST be a CCP problem. I also never had that problem with ANY other game ... only with EvE. Over 135 pleople have already reported this issue in THIS thread, and there are many more threads about the same issue on the forums. CCP is not going to tell us that the issue is with HUNDREDS OF DIFFERENT ISPs around the world, and hundreds of different players have a bad Internet connection whereas it works well with everything else EXCEPT EVE, are they? On a side note: We all know that CCP has had an unusual amount of server issues, including unexpected downtimes, or players not beeing able to connect more often in the last few months than the last 2 or 3 years. We re all thankful for the skillpoints we got as a reeimbursment though ,-)
Alesius Lerance Worlds Without Boundaries 12	Posted - 2013.07.25 11:19:00 - [155] - Quote Okay for the sake of variety: I get the closed socket error most during incursions. Jus enough to stop me making ISK. I'm in the UK on Virgin media for my wifi. And after very slow and careful reading of instructions I was able to change the port to 3724. I'm going to attempt to clear the cache then I'm heading back into the game. I will add to this post to let you know how I did.
Shadow' Broker Outcast Cartel ROFL Citizens 3	Posted - 2013.07.25 13:42:00 - [156] - Quote Alesius Lerance wrote: Okay for the sake of variety: I get the closed socket error most during incursions. Jus enough to stop me making ISK. I'm in the UK on Virgin media for my wifi. And after very slow and careful reading of instructions I was able to change the port to 3724. I'm going to attempt to clear the cache then I'm heading back into the game. I will add to this post to let you know how I did. We'll see if it works. Good luck, and dont forget to let us know if it works.
symolan BamBam Inc. 25	Posted - 2013.07.27 21:37:00 - [157] - Quote +1
Needs a Haircut Royal Amarr Institute Amarr Empire 0	Posted - 2013.07.29 06:33:00 - [158] - Quote This just started happening to me a few days ago after a month of no problems whatsoever. Can barely stay connected for 15min now.
Aurette 962348 Corporation 4	Posted - 2013.08.01 06:30:00 - [159] - Quote Another possible fix: There is another active thread on this subject. And I have looked through both of these for solutions. One of my computers started doing a lot of disconnect after the Tueday 30th Server reset, while the older computer has never done it. 1st off it was not my ISP as one puter was fine and the other trash. Someone said to look in my system events, and that was the tip that helped me fix it. (Via Computer --> Manage --> Event Viewer --> System Tools ---> Windows Logs -->System and filter for critical level events) Some of my services were put on delayed startup, and in the case of my Nvidia updater it was starting after 30 minutes. Naturally when I have a disconnect I do normal stuff like rebooting the computer to refresh it. And that then started the 30 min timer on that update service again. The updater generated an error in the logs because it could not log onto some NVidia server for an update because something had screwed a password field. It was also within a second of the "socket closed" client closed error from Eve. Put simply a bad service and updater from Nvidia sent a ping of junk like an error log that made Eve think it was not looping with the client, when it just needed to wait a second more or something. Fixed the Nvidia drivers via uninstall, and update and the socket problem seems better. My tip is to Google for a site on performance boosting with info on what services and procedures are actually needed on a gaming rig, there are many windows services that simply chew system resources and create more things to go wrong. An example being I don't have a printer on my gaming rig so the printer spooling services are disabled.
Pod Surfer New Republic The Initiative. 2	Posted - 2013.08.10 12:25:00 - [160] - Quote Still issues ...
Artillio Center for Advanced Studies Gallente Federation 0	Posted - 2013.08.11 16:57:00 - [161] - Quote Related? Sorry for the other thread, I hadn't seen this when I asked my friend to start the linked one.
Kain Uitra Crimson Jihad 3	Posted - 2013.08.11 22:41:00 - [162] - Quote This has been going on for months....and still nothing forthcoming from the powers that be. Shame on CCP for yet another incident of "f*ck the players and ignore their concerns....let's just take their money". We've been dealing with this for long enough now CCP, pull your fingers out of your ass and do something about it! I'm seriously getting to the point of giving up for good. Too many years of bullshit issues with these people. Anyone want my stuff?
Artillio Center for Advanced Studies Gallente Federation 0	Posted - 2013.08.11 23:30:00 - [163] - Quote Kain Uitra wrote: ...snip... Shame on CCP for yet another incident of "f*ck the players and ignore their concerns....let's just take their money". I really don't think CCP had anything to do with it, at least in my case. Well, Eve is certainly extra sensitive to packet loss but it It was Level 3's hardware dropping packets. I was watching it with a friend today and while it took them forever to do it, the routes started changing around 4p my time today and since then I'm not having any dropped packets. MTR @ 300 requests right now and 0% loss. Once that happened, eve fired up and logged in fast as ever and appears to be solid. If you're having this issue go download WinMTR and fire it at TQ's IP. If you're dropping packets, you'll see it and who's hardware is doing it. This might not be everyone's issue, but all of the symptoms described in this thread are identical to what I experienced and that appears to have been the cause.
Kain Uitra Caldari Provisions Caldari State 3	Posted - 2013.08.17 18:56:00 - [164] - Quote Firstly, my apologies to CCP...I took the advice from Artillio and ran WinMTR...it appears that there are 2 different hosts that drop packets at random times. Yes, CCP can alter their tolerance for packet loss to make things easier for players that keep getting the socket closed but other than that I genuinely have no clue what else can be done...I'm not tech savvy in the slightest, don't know how much of this internet thing actually works to be honest....All I know is it's cost me ships and has gotten significantly worse over the last few months....I just don't enjoy playing now I keep losing my connection. And, It is ONLY EvE that it happens with...my other online games are unaffected.
Petri Novik Valhallas Gates Investment Not Yet Critical 0	Posted - 2013.08.19 18:04:00 - [165] - Quote Suddenly started having this problem today. Everything worked fine at first, but suddenly I keep getting the socket closed error. Other games and the rest of my connection works fine tho. I tried changing the port to 3724, which seemed to fix the issue, for about 20 minutes. After that the problem persisted. Attempted to run the EVE Repair tool but received an error while running it.
6ie The Kiwis 7	Posted - 2013.08.24 18:54:00 - [166] - Quote Suddenly started having this problem today. WTF.
Grimlo Praxis Datum Point 0	Posted - 2013.08.26 00:06:00 - [167] - Quote Is there a solution to this?
Verum Peto Cog Banking Solitude Coalition 15	Posted - 2013.08.26 05:15:00 - [168] - Quote Grimlo Praxis wrote: Is there a solution to this? No... It only happens on my laptop thou for the majority. My desktop does hit the occasional one. I would like CCP to actually try and look more into it or post something relevant.
Guth'Alak Native Freshfood Minmatar Republic 0	Posted - 2013.08.26 14:06:00 - [169] - Quote Grimlo Praxis wrote: Is there a solution to this? i already posted my fix. the culprit was a p2p program.
Verum Peto Cog Banking Solitude Coalition 15	Posted - 2013.08.26 14:11:00 - [170] - Quote Guth'Alak wrote: Grimlo Praxis wrote: Is there a solution to this? i already posted my fix. the culprit was a p2p program. Mine only happens on my laptop. Ive set the port in the ini as the GM suggested to no avail and my network has no p2p programs on it when it happens.... soooo....
Danehl 1	Posted - 2013.08.27 13:22:00 - [171] - Quote This issue has only been happening to me on ONE character since Odyssey was released - despite fact I can have multiple characters logged in.
Astroid Mistress Aliastra Gallente Federation 0	Posted - 2013.09.10 12:10:00 - [172] - Quote Socket Closed, yes well if this happens to me how can I play EVE right? As it is happening every time I log in and within a few minutes I have a problem. Never happened to me before and does seem to happen if I use more than one account at a time. Obviously if EVE is throwing an error then something triggered EVE to throw that error right? So what little piece of information did EVE want that it did not get? Anyhow would like to get to the bottom of this as my EVE days are over for now.
Astroid Mistress Aliastra Gallente Federation 0	Posted - 2013.09.10 12:41:00 - [173] - Quote With WinMTR number 8 was a problem with up to 8% packet loss? Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops: 1 3 ms 3 ms 3 ms 192.168.0.1 2 8 ms 7 ms 7 ms core-32-21.grapevine.net.au [203.129.32.21] 3 11 ms 9 ms 14 ms core-32-25.grapevine.net.au [203.129.32.25] 4 8 ms 7 ms 7 ms gigabitethernet1-7.border02.gate.transact.net.au [202.55.146.165] 5 7 ms 10 ms 7 ms xe11-3-0.cr1.cbr2.on.ii.net [150.101.33.62] 6 21 ms 13 ms 11 ms ae2.br1.syd4.on.ii.net [150.101.33.22] 7 188 ms 190 ms 188 ms te0-1-1-2.br2.lax1.on.ii.net [203.16.213.190] 8 158 ms 159 ms 158 ms xe-7-0-3.edge2.LosAngeles9.Level3.net [4.53.230.45] 9 305 ms 303 ms 304 ms vlan80.csw3.LosAngeles1.Level3.net [4.69.144.190] 10 303 ms 305 ms 305 ms ae-83-83.ebr3.LosAngeles1.Level3.net [4.69.137.41] 11 330 ms 327 ms 329 ms ae-3-3.ebr1.SanJose1.Level3.net [4.69.132.9] 12 329 ms 328 ms 327 ms ae-2-2.ebr2.NewYork1.Level3.net [4.69.135.186] 13 305 ms 310 ms 304 ms ae-92-92.csw4.NewYork1.Level3.net [4.69.148.46] 14 327 ms 329 ms 305 ms ae-91-91.ebr1.NewYork1.Level3.net [4.69.134.77] 15 329 ms 328 ms 329 ms ae-43-43.ebr2.London1.Level3.net [4.69.137.73] 16 305 ms 312 ms 305 ms ae-56-221.csw2.London1.Level3.net [4.69.153.130] 17 343 ms 345 ms 328 ms ae-230-3606.edge4.London1.Level3.net [4.69.166.21] 18 304 ms 312 ms 304 ms 195.50.122.214 19 329 ms 328 ms 329 ms te-d1-e1.ccp.cc [87.237.37.250] 20 328 ms 309 ms 305 ms srv200-g.ccp.cc [87.237.38.200]
Astroid Mistress Aliastra Gallente Federation 0	Posted - 2013.09.10 12:57:00 - [174] - Quote Check out that Aussie lag above no wonder us Aussies have a hard time in US TZ lol.
Funker Unker Federal Navy Academy Gallente Federation 1	Posted - 2013.09.19 01:06:00 - [175] - Quote after every patch the same effin socket closed problem. the solution would be that CCP changes the tollerance for incoming traffic. easy do it plz (again) i wont pay if i cant play. that simple.
H3x0 0	Posted - 2013.09.19 19:15:00 - [176] - Quote +314321 How much + CCP needs to fix that problem? Back to eve after years and getting that error every 5 mins?
Timandris Telestrion Telestrion Holdings 0	Posted - 2013.09.21 10:50:00 - [177] - Quote Having the same problem for months, currently having more than 10 disconnects during 15 minutes of "playing" Please, please do SOMETHING about this! Edit: I have no problems with any other programm other than EVE whatsover. Downloads keep running, other programmes are completely fine, and my pings are not interrupted or lower than usual, so it's definately a problem caused by CCP.
Lucius Saturninus Pator Tech School Minmatar Republic 5	Posted - 2013.09.22 21:00:00 - [178] - Quote Every time I've had the Socket Closed error on my Client IGÇÖve found it was either my ISP or my Router. EVE definitely seems more susceptible to it than other online games IGÇÖve played. IGÇÖm to the point now that if I get a Socket Closed error the first thing I do is go to speedtest.net and make sure my internet has a nice steady speed, no valleys in the graph, if it doesnGÇÖt then I reset my router and modem and then recheck it. If IGÇÖm still getting wide swings in my Internet speed I call my ISP and place a service call. I tell them that the speeds erratic and bouncing around and that I need it to be steady for my needs. As soon as I get a nice steady graph on my speed test, no more Socket Closed errors. Hope this helps. IGÇÖd fight a Bear for you. Not a Grizzly. Or a Black Bear. Or a Panda either. But maybe like a Carebear? IGÇÖd fight one of those sonsabitches for you.
Malcorian Vandsteidt Environmental Protection Agency. Biohazzard Alliance 73	Posted - 2013.09.23 21:23:00 - [179] - Quote Same issues, Multiple socket closures, can't play more then 5 minuets at a time, This is really ruining my game time I ahvnt been able to play much at all int he last week. CCP needs to offer us a free plex or something to make up for this as were currently paying for a game we can't play.
Setterwind State War Academy Caldari State 0	Posted - 2013.09.26 18:00:00 - [180] - Quote Just started getting this on my laptop today. Two weeks playing on my laptop without a hitch, now I cant do anything on it. Sometimes I even get the socket error while I'm warping in from my last socket error. Unplayable.
Malcorian Vandsteidt Environmental Protection Agency. Biohazzard Alliance 73	Posted - 2013.09.28 00:14:00 - [181] - Quote Sockets still closing randomly, and repeatedly sometimes every 5 minuets, Come on CCP fix this :(
Quintus Vorenus Jarrott 0	Posted - 2013.09.29 13:26:00 - [182] - Quote This problem-started with Odyssey-running Ping Plotter seemed to remove the trouble...soon as Odyssey 1.1 went active..it returned-every session random D/Cs...yes...multiple clients up...only one or two disconnect the rest stay up...Internet runs fine...had enough-it so obvious that something was botched somewhere-five subs. cancelled today.
Prime Vox Science and Trade Institute Caldari State 0	Posted - 2013.09.30 18:13:00 - [183] - Quote Same here... socket closing every 10 minutes...
Garak n00biachi Federal Defense Union Gallente Federation 18	Posted - 2013.09.30 20:15:00 - [184] - Quote And this wonderful feature is back...wanted to play but it wouldnt log me in and after a few minutes "socket closed" ....which means even if i do get in the game, itll probably kick me out. If you could just skip one round of "expansions" and FIX the bugs and stupid **** in this game it would be awesome and more appreciated than shiny new junk.
Devine Karma Estel Arador Corp Services 0	Posted - 2013.10.02 18:01:00 - [185] - Quote same problem. sky broadband> uk now, sky has reported some sucky bad internet problems of late however, only several days ago, and only over a 2 day period contacting them has proven fruitless for faults on my line so as everyone else has said, the fault isnt on my end, it must be server/client issue. i got a brand new router the other day just incase... same. This doesnt even happen in high player areas.. or for any decearnable reason (using a particular button/action/influence in game. just wholey random. i have 4 accounts, all socket close at once, they are run on 1 pc, but its a beast and could handle many more if i add more screens, i multiboxed on another mmo for over 3 years no problem and with far more open windows. 1 week of having 4 toons and ive socket closed more than i can recall. this only happens to eve client. nothing else im running. i have tried every method i know and every method mentioned here if i hadnt allready. i run my own mining fleet trying to be a "good guy" for the eve economy.. orcas freight hulks/covetors..., one day this is gonna cost me a small(large) fortune in isk if a lucky ganker happens by my fleet sitting there with me knocked off eve... and make me so disenfranchised ill turn to pirating... again.. please sort this out. or clarify the issue so it can be worked around or patched or anything.. Please PLEASE dont make me go back to other online games, i love eve too much. [/rant]
Lauren Chev Shadow Wolf Squadron 1	Posted - 2013.10.09 10:31:00 - [186] - Quote Im in the same boat as all you sorry lads. I've had the socket error about 7-9 times tonight, on both Tranq and Sisi Im in Australia. Edit- I've come back from a bit of a break so I might have missed earlier problems. I was googling "socket closed" and struck across this. Kinda sad to see this is a common problem. Hopfully Im not off on break again too soon!
April Rose Paxton Industries Gentlemen's Agreement 0	Posted - 2013.10.11 05:28:00 - [187] - Quote I have no computer or network issues. Only when I try to connect to EVE do I receive socket issues. It may not be CCPs network, but the recent patch definitely had something to do with it.
Prime Vox Science and Trade Institute Caldari State 0	Posted - 2013.10.11 09:30:00 - [188] - Quote Same issue ... again. 3 days without any trouble, then yesterday... socket closed 10 times even bevore I could choose which character to play.
VLAD DRACU The Ancient One's 17	Posted - 2013.10.11 13:51:00 - [189] - Quote Yeah having this problem since latest patch. Ziggo user form Netherlands. Multiple socket closed errors a day on multiple accounts, Its doing my head in now.
Torvian Kora Guardians of Eden Northern Army. 0	Posted - 2013.10.13 16:12:00 - [190] - Quote Also receiving socket closed problem. Sometimes I get lucky and can play for an hour, other times its only 5 minutes, which is very frustrating during combat. My ISP = Telefonica - Spain. I have re-installed twice, changed router/modem, disabled my firewall completely, had the ports opened at the the ISP and on my router. This would lead me to assume the problem is your end. Have had this problem for quite some time now, and have sent 2 bug reports but no fix has appeared. Any help is much appreciated. Thanks
Odakotaz Aliastra Gallente Federation 0	Posted - 2013.10.13 20:16:00 - [191] - Quote I have just come back and have payed for 2 months, I cant complete a mission with out "the socket was closed" notice coming up, I would like a refund or free game time as this is extremely annoying. I have had no problem with my internet or other mmo's.
NEOTANK TyranREX Mordus Angels 1	Posted - 2013.10.15 14:12:00 - [192] - Quote it stared lastnight -¦ m getting that error entering the game (in station ) after 1-2 m mostly and sometimes after 5-10 min. and there is too much daley (lag) on windows like mails and invention screen -¦ didnt try to unduck yet couz game not stable and -¦ dont want stay on space.. and lucnher doesnt working too -¦ m useing evefile.exe to loging... -¦ tryed reinstal game .. no help resent my modem.. no help use repair tool.. no help -¦ have 2 pc both have same problem game was fine last 2-3 year no problem but its started suddenly -¦ didnt change modem setting or virus program or instal new one... -¦ log off while playing normal after 2 hour tryed loging to game again but didnt work well
Orton Tokila State War Academy Caldari State 0	Posted - 2013.10.15 21:29:00 - [193] - Quote Any answer yet? Do CCP have a telephone line?
Odakotaz Apoc Logistics 0	Posted - 2013.10.16 13:08:00 - [194] - Quote Odakotaz wrote: I have just come back and have payed for 2 months, I cant complete a mission with out "the socket was closed" notice coming up, I would like a refund or free game time as this is extremely annoying. I have had no problem with my internet or other mmo's. I have contacted support. I basically got told its my isp and desync. This is totally wrong. I personally have found a work around for my problem but i would be interested to see if it fixes others. I'm running win 7 I kept getting socket closed again and again. I noticed when i run eve my lan card dropped the lan connection completely but the router remained fine. I now run the Game in win xp sp3 compatibility mode and with admin rights. this has completely solved my problem. Absolutely no socket closed messages even when i left the game running over night. running the game with just admin rights never solved the problem but with the win xp sp3 compatibility also included its working fine, no problems with my lan card at all now. If anyone else with this problem could try this and post if it fixed or didn't fix i would appreciate it.
Dogtanian Williams Maraque Enterprises SteRoid. 0	Posted - 2013.10.17 23:17:00 - [195] - Quote Odakotaz wrote: Odakotaz wrote: I have just come back and have payed for 2 months, I cant complete a mission with out "the socket was closed" notice coming up, I would like a refund or free game time as this is extremely annoying. I have had no problem with my internet or other mmo's. I have contacted support. I basically got told its my isp and desync. This is totally wrong. I personally have found a work around for my problem but i would be interested to see if it fixes others. I'm running win 7 I kept getting socket closed again and again. I noticed when i run eve my lan card dropped the lan connection completely but the router remained fine. I now run the Game in win xp sp3 compatibility mode and with admin rights. this has completely solved my problem. Absolutely no socket closed messages even when i left the game running over night. running the game with just admin rights never solved the problem but with the win xp sp3 compatibility also included its working fine, no problems with my lan card at all now. If anyone else with this problem could try this and post if it fixed or didn't fix i would appreciate it. Which version of windows 7 you running buddy? 32bit/64bit? Home premium, professional etc?
C0NRAD Gerodian corp. SOLAR FLEET 0	Posted - 2013.10.19 09:45:00 - [196] - Quote Same problem... 10 minutes afk - socket closed. It's still ok in space.
Elvara Maulerant PACYFYC Mining Technologies Echoes of Nowhere 0	Posted - 2013.10.22 18:14:00 - [197] - Quote I had no problem for weeks but since this morning it's just not possible to play every 5 minutes I get a socket was closed error anyboy else?
Halancar Azarion The Scope Gallente Federation 0	Posted - 2013.10.23 14:25:00 - [198] - Quote Every 10 minutes or so today, and I never experience it. Ugh.
Kayle Isagar Republic University Minmatar Republic 0	Posted - 2013.10.24 09:48:00 - [199] - Quote This is the 3d day I can't login. Have changed ports and open ports to 3724. First I thought it was my connection. But today I started googling and I see these threads when others have same problem. Am I/are we really gonna pay for this ****?
Kayle Isagar Republic University Minmatar Republic 0	Posted - 2013.10.25 07:31:00 - [200] - Quote YAY \o/ I managed to get online with my other account to set my training going.. But now not able to login with this, where my skills have been inactive for like 2days atleast. So am I suppose to pay for this? I am expecting at very least to get the time I lost added to my account.
Kayle Isagar Republic University Minmatar Republic 0	Posted - 2013.10.26 11:31:00 - [201] - Quote Another day when I can't login. Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong. (SERVER: TRANQUILITY (ONLINE!!!!!!!!!!!!!!!!!!!!!!!!????????????????????????) JOIN 11618 OTHER PILOTS) I have tried login in from different locations, changed ports etc.. But according to your logs this never happend right?
Adrian Dixon Arbitrary Spaceship Destruction The Devil's Warrior Alliance 140	Posted - 2013.10.26 14:20:00 - [202] - Quote Since the last patch I have been getting socket closed every 10 or so minuets on both my accounts often, it happens at exactly the same time on both accounts but not every time.
Uncle Traveling Matt Caldari Provisions Caldari State 4	Posted - 2013.10.26 18:03:00 - [203] - Quote 3 socket closed errors & disconnects in the last 20 minutes. before today, haven't had a single one for weeks. UTM
Kayle Isagar Republic University Minmatar Republic 0	Posted - 2013.10.27 10:43:00 - [204] - Quote Soon been a week. Still not able to login. CCP really trying to make people quit.
Maethilar Republic Military School Minmatar Republic 10	Posted - 2013.10.28 23:20:00 - [205] - Quote 3 socket errors in less than 15 minutes, C'mon CCP what are you doing? We pay to play and than this think prevents us from playing? I don't want a freaking sleeve tattoo in my character I want a stable and fun game!!!!
AcidDrip Demon's Decay 0	Posted - 2013.11.20 00:52:00 - [206] - Quote Yeah I think I am finally done with this game. Sad thing is I recommend this game all the time at the store that I run. The last week I have been getting disconnected every couple minutes. I would lose sites to people, and lose ships. I made a petition (Cause that totally helped) only to get the same generic response that was on here a minute ago. About it being a clamped cord, reset modem.. blah blah. My computer runs BF4 on ultra, i can play that for hours and NOT GET DISCONNECTED, or lagged out at that matter. Eve online is the only game I am having this problem with. So please, don't insult my intelligence by saying this problem is on my end, because it is clearly not. Looks like my sub is going to expire and I say farewell to eve.
PotatoOverdose Handsome Millionaire Playboys 640	Posted - 2013.11.20 04:04:00 - [207] - Quote Same error here. I was dual boxing, one of my accounts got socket closed, the other stayed connected. Oddly enough, the socket closed character didn't e-warp like you would if you log off or dc normally, only e-warped a minute and a half later after I tried to log in again with said account. Hope you guys get it fixed soon.
Demon Thatcher State Protectorate Caldari State 9	Posted - 2013.11.20 20:26:00 - [208] - Quote Confirming the same bug here. I dont remember having this issue yesterday after patching, but today its occurring about every 10 minutes. I've gone through all the troubleshooting steps on my end, with no success. Sure hope you get this fixed, as I will not undock with the possibility of a disconnection looming over me. Ergo, I will not be able to play until this is fixed. Get on it, CCP. Ive paid you hundreds of dollars in subscriptions and plexes over the last seven years. This is inexcusable.
Carinae Masuat'aa Matari Ushra'Khan 7	Posted - 2013.11.20 22:33:00 - [209] - Quote I haven't been online for more than 3 mins for a month since I 'upgraded' to fiber. I am in UK 20 Miles from the London Servers and 30 meters from the telephone exchange (Very good connection) Was on ADLS 20Mbps down and 8Mbps up, never had a problem. Now, fiber 30 Mbps down and 10Mbps up and getting disconnected after 3-5 mins every time no matter the time of day Old provider BE.There now with EE on fiber. So my issue may well be directly linked with the ISP but they have been putting tracers on my connection and monitoring it and there have been no drops! Seems like a very low tolerance to any packet loss no matter the speed of the connection! Will be cancelling the payments I think, shame after 10 years playing! C.
Miss AnnThrope The Copernicus Institute 1	Posted - 2013.12.03 10:13:00 - [210] - Quote I have been getting this continiously for 2 weeks now, anywhere from 5 seconds to 5 minutes. Tried playing at 4am right through to 11pm, I am EVE time +2. Running 1 account, wireless, from South Africa. International cable runs from SA and anchors in London. Can't see any packet loss, or timeouts. Not the fastest connection but I had no issues until the Rubicon release, started every 30 minutes, then escalated to the point where the game is unplayable. Did multiple repairs and whatnot without success. Not running through Steam, no other issues with the client or launcher, just the bloody "Socket Closed" double error message. As of this moment I am not able to get past login, just a black screen that hangs for 5+ minutes before it realizes that the socket was closed, 5 minutes ago ....
Dorado Nolen EVE University Ivy League 0	Posted - 2013.12.03 18:15:00 - [211] - Quote My connection to the game has been great since I started playing, but today it's been constant connection lost and socket error messages. I've been watching my connection and monitoring it back to eve servers and I have no packet loss or oddities. Anyone know what is up? I can't get anything done with the game dropping like this. About the time I get setup to do something I get connection lost again.
Count Robio Karl XII's Dragoner Apocalypse Now. 0	Posted - 2013.12.03 18:25:00 - [212] - Quote I am also having connection issues where none existed before. Socket has been closed errors every 15 minutes or so on multiple computers.
Uncle Traveling Matt Caldari Provisions Caldari State 6	Posted - 2013.12.04 12:06:00 - [213] - Quote Yay. Multiple socket closed errors again today. Why the hell do I subscribe again?
Lil' Brudder Too Pistols for Pandas 4	Posted - 2013.12.04 16:05:00 - [214] - Quote It has been theorized that CCP changed some of the coding to be much MUCH less lenient on packet drops. Where in the past a single packet drop would not effect eve. These days it does. And each patch it seems it gets more strict as more ppl who have never expereinced socket disconnects magically start getting them after particular patches. Though i have yet to see CCP say they ever did anything of that nature. The only replies i've seen are the typical 'its not on our end, therefore you are doing it wrong' type of response.
Adeena Torcfist Right Hand Of The Legion. 49	Posted - 2013.12.04 19:03:00 - [215] - Quote ok, its been nearly a week since ive had socket closed error. Now its down to two things: 1) they've fixed it somehow 2) i turned off my media sharing, as i remember reading about interuptions on the network in this thread somewhere, & it got me thinking. so far so good. Media sharing & file sharing "may" have been causing the issue for me. Ill see how it goes in another week or so.
Count 0 Stargazer School of Applied Knowledge Caldari State 0	Posted - 2013.12.06 11:40:00 - [216] - Quote As of two days ago i still had the problem. Haven't logged in since. I have no media sharing at home and i'm connected by a lan cable to the router and my problems started out of the blue one month ago. Two days ago i just managed to log in before getting socket lost still sitting in port. I hope it will magically fix itself for me too since i have come to love this game and would hate to leave again. Paid til new years and will stop subscribing after that if the problem persists,
Miss AnnThrope The Copernicus Institute 1	Posted - 2013.12.07 08:52:00 - [217] - Quote I minimized the "Socket Closed" errors by bypassing the EVE Launcher completely. Just login the old way. I changed absolutely nothing else. Still the same ISP, still wireless, still in Africa(!), same modem, same settings. Did not use VPN, or reset/restart router. Bypass the EVE Launcher: "...:\Program Files\CCP\EVE\bin\exefile.exe"
Oli Picard The First Core - Main Branch 0	Posted - 2013.12.07 19:06:00 - [218] - Quote friend has had this issue since yesterday, His ISP is EE (UK), His ping is a steady 35/40 ms and hes had no issues with any other MMOs hes been playing.
Martam Bedala Galactic Space Development Corporation 0	Posted - 2013.12.09 21:40:00 - [219] - Quote I've been having this very same problem. I haven't dared to get into a fight since I started having this problem with the update that had occured about a month or so ago. For the interim I had figured that it was a glitch on CPP's end. Now, with the most recent update, I can't even get past the login page. The client opens, lets me enter my user name and password then after I select "Play" I see the Eve icon in my dock but almost as soon as it appears, the program shuts down and I'm left with only the launcher part of the program. This is very frustrating since I'm disabled and can't work so I spend most of my days on Eve. I've been going stir crazy all day today without Eve and the Socket Disconnected problem has been driving me super batty. I've read through this forum as best as I can without finding any answers that makes sense to me. My meds have my comprehension skills greatly reduced. I'm afraid I have to ask for some serious help here.
Adeena Torcfist Right Hand Of The Legion. 50	Posted - 2013.12.15 10:38:00 - [220] - Quote an update from me. Still getting it.
Panterata BRUTAL GENESIS GaNg BaNg TeAm 0	Posted - 2013.12.16 12:57:00 - [221] - Quote from today I have the same problem....what is going on? every time Socket close...socket close...
Panterata BRUTAL GENESIS GaNg BaNg TeAm 0	Posted - 2013.12.16 13:06:00 - [222] - Quote from today I have the same problem.....socket close every time what is going on?
socos Parental Control Triumvirate. 1	Posted - 2013.12.16 13:29:00 - [223] - Quote same problem here
Jerri Kors Aliastra Gallente Federation 0	Posted - 2013.12.16 13:33:00 - [224] - Quote same problem.....socket close every time
Robert BlueLion Lowsey Pirates Inc. 0	Posted - 2013.12.16 13:38:00 - [225] - Quote Same here, two socket close today since I've logged on, both within five minutes of being logged on. One random socket closed last night. I've rarely had socket closed before on my network, very rarely. Maybe guessing recent patches by CCP on tolerance to packet losses given people issues. Though launcher, forum and main site were offline just a few minutes ago. Server issues again ?!
Panterata BRUTAL GENESIS GaNg BaNg TeAm 0	Posted - 2013.12.16 14:44:00 - [226] - Quote wtb fixed sockets
Baali Tekitsu Herrscher der Zeit Test Alliance Please Ignore 438	Posted - 2013.12.17 15:40:00 - [227] - Quote I have getting these errors since quite some time now, for some periods of time it was less and now its more. When Im dualboxing or multiboxing its always just one client which disconnects, its very seldom that more than one disconnect at the same time. RATE LIKE SUBSCRIBE
Felokne Republic Military School Minmatar Republic 0	Posted - 2013.12.18 00:50:00 - [228] - Quote Baali Tekitsu wrote: I have getting these errors since quite some time now, for some periods of time it was less and now its more. When Im dualboxing or multiboxing its always just one client which disconnects, its very seldom that more than one disconnect at the same time. This again and again. It only affects certain accounts. And apparently this has been happening to certain luckless people since 2009: http://oldforums.eveonline.com/?a=topic&threadID=1038603&page=16
Martam Bedala Galactic Space Development Corporation 0	Posted - 2013.12.19 06:22:00 - [229] - Quote Ok. I was finally able to log in again but at a very high price. I had to set my Mac back to factory settings. However, the socket disconnect error is still occurring. I'm much more patient with it now that before. However, it's still very bothersome. I'm not exactly pleased that I had to go to such extremes in order to alleviate the problem with very irritating side effects. This problem still arising after a full system reset only means that the problem is not with my Mac, but with Eve itself. After spending about 10 days unable to log in at all then another 3 days backing everything up and another day of factory resetting, I'm exhausted with all the anxiety this has caused. The problem being on their end means that we're not at fault nor should we have to do drastic measures in order to access services we are paying for. With all that said, it feels good to be back online with Eve even with the socket disconnect problem. But I don't have to like it.
Baali Tekitsu Herrscher der Zeit Test Alliance Please Ignore 441	Posted - 2013.12.24 13:39:00 - [230] - Quote Its bad up to the point that I cant even update my skill queue without getting disconnected twice while trying. Seriously CCP fix this, I dont have any kind of problems like this in other games. RATE LIKE SUBSCRIBE
Yasmmine Matari BackBone 0	Posted - 2013.12.26 00:25:00 - [231] - Quote I got this 4 times this morning, Australian time. I never have issues with socket closed. I did notice it happened when I was in systems where Dust players were active.
Akirra sotken EVE TRADE ADMINISTRATION Bebop and Rocksteady Henchmen Academy 2	Posted - 2013.12.26 18:15:00 - [232] - Quote just to add to the long list, i am having the issue as-well. this is a firs for me, I've played eve since 2009, and have never had any issues connecting. nothing on my end has changed. except the fact that I'm getting the "socket was closed " message every 25-30 minutes now. no matter what I'm doing, where I'm at, or whats going on. my network is very stable, and my system is up to date. i know the issue lies elsewhere. somewhere i have no control. i hope this issue gets resolved soon. it becoming more than just an annoyance. its almost a deterrent .
Ayuren Aakiwa Ambition.. 92	Posted - 2013.12.27 00:01:00 - [233] - Quote I am Having this issue as well, was able to connect to TQ all day but just lost connection with the "Socket Closed" message and am now unable to log on. Fun times pew pew 24/7
jackncoke Jolly Codgers Get Off My Lawn 98	Posted - 2013.12.27 00:16:00 - [234] - Quote It has been happening for a while now. Today was particularly bad. One char crashes all the time, other accounts / chars are just fine and unaffected.
Katia Echerie The Scope Gallente Federation 28	Posted - 2013.12.27 01:09:00 - [235] - Quote Have been having this constantly and I can confirm this is NOT a connection issue as it happens on different networks from different ISPs. I have lost about 4 ships to this so far (none of which have been refunded BTW) and can say this happens on a regular interval. It also seems to be a client issue because the server will only report as disconnected after I quit the client.
Katia Echerie The Scope Gallente Federation 28	Posted - 2013.12.27 01:32:00 - [236] - Quote And again this is what I get: The socket was closed
Katia Echerie The Scope Gallente Federation 28	Posted - 2013.12.27 03:52:00 - [237] - Quote Third time: client will now not let me log in as I'm getting blown up in space in my Hawk. Play button on launcher is greyed out.
Brix Bronxx Caldari Provisions Caldari State 0	Posted - 2013.12.27 19:36:00 - [238] - Quote Im having the same issue .. Socket closed after 1 minute of playing. Please fix this!!
Yasmmine Matari BackBone 0	Posted - 2013.12.27 22:15:00 - [239] - Quote My issues seem to be coming from Windows 8.1. My USB ports drops in and out for no reason and my wi-fi adaptor, along with my keyboard, are the two devices most affected. I'm not in EvE as I type this and my connection was dropping in and out then my keyboard crapped out. My PC is having a mood.
Malseir Dabian Environmental Protection Agency. 0	Posted - 2013.12.28 09:20:00 - [240] - Quote I can't run more then one client and sometimes not even that without getting the error every 30 seconds.
Arcueid Aurilen Caldari Provisions Caldari State 0	Posted - 2013.12.28 22:19:00 - [241] - Quote So... I see that Im not the only one who has this problem... I have it 2-3 days now... Anyone knows if CCP has found a way to fix this?
Yokai Mitsuhide Smegnet Corp Infinity Welcomes Careful Drivers 4667	Posted - 2013.12.29 01:35:00 - [242] - Quote Getting tons of Socket Closed issues tonight, one right after the other.
asteroidjas Rothschild's Sewage and Septic Sucking Services The Possum Lodge 16	Posted - 2013.12.29 04:49:00 - [243] - Quote yeah, the best part about the constant ones tonight is when the client won't let you close it until after it fully realizes the DC....which for me has been over a minute or two of trying to close the program AFTER i've realized that i'd disconnected. And yes CCP, i can connect to other sites/servers across the pond, the only exception seems to be CCP's servers. Infact, it was my brit friends who would confirm when my ship would register as DC'd in game...
Yasmmine Matari BackBone 0	Posted - 2013.12.29 05:56:00 - [244] - Quote I hope I've fixed my troubles by setting the usb selective suspend to disabled. This is in the advanced power settings of power options, in control panel for win 8.1 I haven't been at my PC much today to know if this has cured my troubles.
ShadowStalkerwings Anomalous Existence Surely You're Joking 2	Posted - 2013.12.29 21:52:00 - [245] - Quote I've only ever had 4x socket closes since i started playing eve, but these last 2 days i've had 10 socket closes making playing impossible. I had one like 2minutes ago after just logging in and talking in corp. Only thing thats changed on my system is a new headset which uses a usb power supply. But everything else works smooth as normal it just seems to be eve spazzing out. Its also causing my comp network to crash when eve boots me out aka can't load a webpage yet mobiles can use the router fine online. wtf is going on ccp :S (although it may just be isp's being dicks so can't blame ccp fully)
Agondray Truly Transdimensional The Nova Foundry 14	Posted - 2013.12.30 16:10:00 - [246] - Quote im having the same problem, i cant stay connected on my laptop but i can on my desktop, ive even been around the country for the holidays and still nothing so i know its not my isp
Katia Echerie The Scope Gallente Federation 28	Posted - 2013.12.30 19:51:00 - [247] - Quote Ok I can say that theres a very high probability that there is a bug in the Mac client that causes theses errors galore. Running EVE on a 2010 MacBook Pro 13 will cause Socket closed disconnects with the current client in under an hour of play. Running EVE on a 2013 MacBook Pro 15 retina will also cause Socket closed disconnects with the current client, regardless of network connection. Running the same client on a 2012 Mac Pro doesn't have this issue, however I have experienced module lag and unresponsive client (which caused me to not be able to activate modules or warp off while watching easy targets tear my ship and pod open). I would appreciate it if a dev or GM would actually give us a proper response as this thread is starting to get lengthy and this is a very significant issue many have been suffering.
Laren Aubaris FreeWorkers 0	Posted - 2014.01.24 15:07:00 - [248] - Quote Well, I returned in EVE universe 2 days ago and encountered this problem. Every 10-15 minutes Socket Closed. I did reboot my rooter, checked wireless settings, I've got latest firmware for router, drivers for Wi-Fi card in my laptop, latest W8.1 updates. So what can I do? Kinda spooky to do lvl4 missions with such problem.
Yaddex C1 Association of Commonwealth Enterprises Nulli Secunda 1	Posted - 2014.01.25 08:15:00 - [249] - Quote yep ...my local just droped 35 plp same problem socket closed
Gaming God Boterkuipje 12 57	Posted - 2014.01.25 08:34:00 - [250] - Quote I have ziggo to and the socked problem But my streams that run ad the same time as eve online having no problems ad all on the moment that eve is crashing zo my internet connection is fine . 10 min ago 200 players where kickt out of eve and the EVE-UNI Chanel wit the socket is closed messige its not all ziggo users :)
mulgrew Malukker Essential Research 3	Posted - 2014.01.27 08:43:00 - [251] - Quote yup having the same problem here been about 14 days for me but oddly doesnt seem to happen very often to any alt i have sitting in jita ? but all my other alts around eve will get socket closed and im from the Uk and on BT fiber line 55MB down and 13MB up at the moment
Akira Nikkou Triton Innovations 4	Posted - 2014.01.27 14:57:00 - [252] - Quote Just had about 10 socket closed errors within 10 minutes. And here i was starting to hope they had fixed it, as i hadnt seen it in months. But alas now it is back! Will it ever be fixed? I doubt it. 70/70 Fiber connection - all other internet activities continue to run flawlessly except eve :S aaaaand another one just in! :S
Ilfar Manta Ice 0	Posted - 2014.01.29 02:54:00 - [253] - Quote Curiously, one client on the network had a Socket Closed error, another client on a different computer on the same home network, not a problem... I've not had it running on the other machine too long yet, but I'm wondering if it's only the one computer that's going to have the issue... Must remember to come back here later and confirm or deny this...
danmesser MeSSeR Ltd. 0	Posted - 2014.02.02 00:02:00 - [254] - Quote Re-install Eve, update modem firmware, update graphic drivers, update network drivers, change prefs.ini to 3724 port, stop playing with 2 chars at the same time, play with two different Eve installs, skip launcher... Hey, even stop fleeting with your second char... Clean install again... SOCKET CLOSED. I guess it's very handy to tell people "it's on your end, not ours". I have never had to cope with such a messed up connection issue, doubled by such a lack of coherent and decent official reply. My only hope is for someone from CCP to wake up and properly address this issue, without telling me it's my fault. Because it's not. Apart from these countless and useless updates and roll-backs I was encouraged to make, nothing changed on my end since last decent game session. And you know what? Why should I ever be advised to make such intimate system interventions in order to be able to play a game that worked fine until now? Will this happen with every new so-called patch? Will I soon read in system requirements that you recommend certain ISPs? As from my part (or should I say "my end"?), until this game becomes playable again... POCKET CLOSED
Ilfar Manta Ice 0	Posted - 2014.02.02 03:23:00 - [255] - Quote Well that theory went out the window, now it's the other way round. The computer that was having no problems up till now has suddenly started having them all over the place, while the other machine, which was disconnecting regularly, is staying up just fine.
Simon Stromp Center for Advanced Studies Gallente Federation 0	Posted - 2014.02.04 20:46:00 - [256] - Quote Having the same problem since i even started playing. Bought game on steam and funny enough sometimes it works perfectly fine for an hour, yesterday managed to play for two and a half. But once it starts crashing there's no way back. Restarted steam, computer, used launcher repair tool. Nothing seems to help. It's properly annoying as i can't even finish any of the tutorials, not even mentioning enjoying the game. It took me 4 or 5 attempts to kill wolf. How can someone expect me to pay 10 quid a month for something that doesn't work. All that bollocks it's not us, it's your ISP or whatever someone is trying to use as an excuse just puts me and probably everyone else off. Never had any problems with any, and i mean any, game. Even games i bought that were in early access worked fine. Until this issue is properly addressed this game is unplayable.
cellah Wildly Inappropriate Goonswarm Federation 1	Posted - 2014.02.05 12:11:00 - [257] - Quote same here after the patch its starting to get anoying ccp please fix this.
DurinsBane Blueprint Haus Get Off My Lawn 0	Posted - 2014.02.05 14:58:00 - [258] - Quote i dont have ziggo....lucky me :) but i do get socket closed over and over and over and whatever i have 3 puters running .......and i notice if i login 2 pc's into eve.....and browsing on my 3rd ....i get socket closed...BUT if im not browsing i stay connected....mt tv and the 3 pc's are connected with 1 modem....internet runs fine...tv ...no problems.....but internet and eve...sux...and this is also happening to me since the patch way to go....1 acc already NOT renewed....and yes ccp i renew my acc with real money and not with plex...less cash for ccp
Dekoda1 Australian Ratting and Mining Division The Cool Kids Club 0	Posted - 2014.02.06 03:35:00 - [259] - Quote Same Getting rediculous amounts Of socket closures, I even Paid a lot of R/L money to upgrade my line in to cable to find out it is still happening and getting worse! Repair tool wont work now either. sadly - 1 account and will not re sub others as they drop until CCP can garauntee the fix! Please CCP I beg you to stop bringing out New and Silly toys But to focus more on the existing problems . Pleeease!
Simon Stromp Center for Advanced Studies Gallente Federation 0	Posted - 2014.02.06 21:40:00 - [260] - Quote I've managed to figure out what's the problem. Bought game on steam for just over 3 quid, was on sale. So what you get is a demo. But unlike other demos this one is time limited one, with an access to all features. They've done it with first GTA. You would get 200 seconds to do whatever you want. EVE decides how much time you get to enjoy it. Sometimes i can't even log in, sometimes i can play an hour with no problems at all. Today got socket closed 6 times within not even 2 minutes. So frustrating his is.
Gunther Ultrabolt Novacrunch School of Applied Knowledge Caldari State 0	Posted - 2014.02.07 01:26:00 - [261] - Quote I too am falling victim to the dreaded Socket closed monster. Today twice in Enemies abound 5 of 5.
Kirell Treasure Hunter Enterprises 16	Posted - 2014.02.07 06:37:00 - [262] - Quote I came here looking to see if I was the only one having this happen, both good and bad to see I'm not the only one. Tonight it happened twice within 10 minutes of logging in the first time, and within 10 minutes of relogging in again. I have had this happen several times this week, and at first I thought it was my ISP so I got them to change out my modem, do all sorts of checks and tests, screenshots etc and they can find no problem on thier end. CCP this is on you.
Mysterious Agent Orange Imperial Academy Amarr Empire 0	Posted - 2014.02.07 17:59:00 - [263] - Quote Since the release of Rubicon I have experienced a large jump in lag, Rubber-banding and the closing of sockets. I need to get a socket opener or buy more sockets. MORE SOCKETS!
DiamondDave Maximus Latter Day Saints Dark Taboo 6	Posted - 2014.02.08 01:02:00 - [264] - Quote Has anyone successfully resolved this? I've been flawless for over 1 year. Get Rubicon 1.1 and now I'm not able to play for any length of time. This is a real issue as I'm paying REAL dollars. I expect this to be resolved ASAP, CCP... Git'r done.
Rayzre Blayde Concordiat Spaceship Samurai 0	Posted - 2014.02.08 17:04:00 - [265] - Quote I have also started to get the socket closed error the day of the patch. Played trial flawlessly before, subbed to game then the errors started. I have tried all of the posted workarounds, and nothing has been a good fix. I think CCP should look onto their end of the game, because pingplotter is showing alot of packet loss on their servers, but not anywhere else on my ISP is fine.
DurinsBane Blueprint Haus Get Off My Lawn 0	Posted - 2014.02.10 07:44:00 - [266] - Quote @ccp dunno what youve guys have done...but since fridays latest patch ...game is stable for me and then im not the worst guy...i renewed my 3rd acc
Ganimoth Gandar Critical Mass Inc. Nexus Fleet 0	Posted - 2014.02.10 08:38:00 - [267] - Quote In last 60 minutes I got more than 5 socket closes. Even eveonline website is a sluggish more for me today. Everything else works fine as always. :/
Grimdahl Mystic Lion Hearts Sev3rance 15	Posted - 2014.02.10 19:40:00 - [268] - Quote while launcher says online a press on 'play' button results to following message: Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong. now eve login screen appears with Server:Tranqility Status Unknown a wireshark trace tells us : 668.28257210.0.0.3087.237.38.200TCP6250745 > quake [SYN] Seq=0 Win=8192 Len=0 MSS=1460 SACK_PERM=1 678.28492287.237.38.20010.0.0.30TCP54quake > 50745 [RST, ACK, NS, Reserved] Seq=1 Ack=1 Win=0 Len=0 for me it looks like server rejected the connection --- any DDOS script gone wild perhabs? from reading all the posts it looks like this behaviour moves --- or increases --- because I have this just for 2-3 days now. It also started with blocking my 2nd client only but meanwhile I cannot login at all
Zinn Irate Science and Trade Institute Caldari State 14	Posted - 2014.02.11 02:04:00 - [269] - Quote Now it's happening to me. Tonight, I can't log on for more than five minutes before the socket closes.
Chas Calder Enlightened Academy It is hard being this sexy 0	Posted - 2014.02.11 12:10:00 - [270] - Quote I'm getting this too now from today i cant stay in longer than 5 minutes
Simon Stromp Center for Advanced Studies Gallente Federation 0	Posted - 2014.02.11 20:52:00 - [271] - Quote Funny enough it's stopped i was able to play normally yesterday and today. So either somebody sneaked into my house and changed my internet connection or developer has done something right.
Alice lnChains Hedion University Amarr Empire 3	Posted - 2014.02.11 21:37:00 - [272] - Quote Having the same problem. Socket closes. When EVE drops my internet drops as well. I play from Egypt. Changed the port but to no avail. Called up my ISP but everything is working fine there. Just a few days ago i had problems with display drivers and now this...What is going on? I have never had so many problems with EVE before.
Simon Stromp Center for Advanced Studies Gallente Federation 0	Posted - 2014.02.12 15:42:00 - [273] - Quote So there we go after 2 days of no probs, launched steam, launched launcher, downloaded some small patch 24 mb and it started again. I guess once again someone sneaked in at night and changed my ISP back to the old one. Definitely not gonna renew my pilot licence once this one expires. It's pointless to start paying monthly for something that doesn't work.
Alice lnChains Hedion University Amarr Empire 3	Posted - 2014.02.13 07:07:00 - [274] - Quote Question: When you lose your connection do you lose ALL internet connection? I keep losing all my internet connection when i'm playing an online game or do a Skype call, so i know it is not CCP-s fault but rather something is messed up in my router. cheers
Simon Stromp Center for Advanced Studies Gallente Federation 0	Posted - 2014.02.13 16:01:00 - [275] - Quote @Alice: if you're using a wireless connection try connecting your cable. If that works fine than there's something wrong with your adapter. Maybe software update or new device. To be honest there could be so many causes and simple solutions. Need more details. So played yesterday for 4 hours got disconnected twice so there is some kind of improvement.
Alice lnChains Hedion University Amarr Empire 3	Posted - 2014.02.14 13:04:00 - [276] - Quote I have found a problem for my solution. I kept getting disconnects to all my internet traffic, not just EVE. Mainly when i was using Skype and watching vids. My router was just too old, i replaced it with a new one and i haven't had a problem since then. Cheers
DiamondDave Maximus Latter Day Saints Dark Taboo 7	Posted - 2014.02.14 13:29:00 - [277] - Quote Well, I'm still having the issue. I thought it might have been my ISP as I've been seeing some dropped pings. I have replaced my cable from the pc to the cable modem, I have installed a clean O/S (Windows 8.1). Did a clean install of EVE,.. Still while on Windows 8.1, I couldnt stay connected for much longer than 10 minutes. Not even long enough to get all my settings/overview setup the way I like it. All the time, my pinging of the EVE server (forget the IP right now) never dropped... so, thats starting to eliminate the ISP at this point. I'm hearing lots of people having this issue, but very little from CCP on it.
EnacheV2 Letitia Dream 0	Posted - 2014.02.15 09:36:00 - [278] - Quote Resub after 1 year got 40 socket closed in 30 minutes im gonna ask for refunds on the last payments, game is unplayable
Simon Stromp Center for Advanced Studies Gallente Federation 1	Posted - 2014.02.15 12:03:00 - [279] - Quote Managed to play yesterday for some time. Launched a game an hour before a server maintenance shutdown, everything was fine. Tried to play after servers were restarted and can't stay connected for longer than 10 seconds.
Double Blade BlackWing Cartel 0	Posted - 2014.02.16 03:00:00 - [280] - Quote I have also been getting dropped sockets like crazy for the past 3 or 4 days. When the socket drops, Evegate will not load, either. Other websites work fine. This is not an ISP issue. This is a CCP issue. In the course of 45 minutes, I dropped a socket 10 times.
Euphoria DeGryn Euphoria and Co. 0	Posted - 2014.02.18 14:07:00 - [281] - Quote Ah. So I'm far from the only one having this kind of hassle. ReSubbed after ooh, Let's just say "a fair while" only to find I can't even hold a connection to the character customiser for more than about 60 seconds. There are tears coursing down my cheeks, but you can't see them because I have no face...
Torval Shank Hidden Agenda Deep Space Engineering 3	Posted - 2014.02.18 19:14:00 - [282] - Quote Same issues here. Network analyst by trade, lets see if I can include some more relevant details, and maybe a GM will take notice. Or maybe not. Who knows....getting rather frustrated with them at this point. I am in the midwestern USA. Tranquility IP, according to Eve-Offline, is 87.237.38.200. Running constant ping to Tranq, as well as to 8.8.8.8, (public DNS.) Start client, sit in POS. 10-ish minutes later, I notice that I have stopped receiving packets back from Tranq, but the Public DNS ping test is still running strong. 10 or so seconds later, Socket Closed. I attempted to announce this on comms, which are hosted in Norway, and comms crashes. Throughout this, ping to public DNS in the US continues functioning without issue. Not a single missed packet. Checking the test, it looks like I drop about 20 to 30 packets to Tranq from time to time. Seems random otherwise. I was not running a test to our comms server in Norway previously, but I am now running that in addition to the other two. Additional, (second-hand,) information. I have heard reports from corp members of TERRIBLE latency and packet drops to our comms server, as well as to Eve, in the past week or two. All while other internet traffic works fine for them, and those same destinations work fine for everyone else on comms. Will attempt to gather more information through the three simultaneous ping tests. My current suspicion is backbone problems somewhere in Europe. I have noticed far too much odd disruption, to too many varied destinations, affecting too large of a population, for it to be restricted to just CCP, or to just a single ISP. I could be wrong; I probably am. But that is my suspicion. Will post with more info when I get it. If somebody could poke a GM in this direction, that would be nice, too.
Jovana Aihaken House Trinity 0	Posted - 2014.02.19 04:14:00 - [283] - Quote I am getting socket closed 4-5 times an hour. I am about to pull my hair out. Started yesterday. Im from Northwest USA, use Comcast. Connected via Ethernet cable. Anyone find out how to fix this issue?
Arcadia Harklock Innerstellar Home Defense Force 0	Posted - 2014.02.19 04:22:00 - [284] - Quote same issue as above, southwest us, comcast, ehternet connection, all other internet activity works fine
Simon Stromp Center for Advanced Studies Gallente Federation 1	Posted - 2014.02.19 20:33:00 - [285] - Quote I live in london. Managed to play yesterday without any problems pretty much for 10 hours. Started today in the morning and up to 6 o'clock didn't get a single socket closure. Now i can't stay connected for longer than 2 - 3 minutes. It's properly getting on my **** and noone from dev team seems to be interested.
Jovana Aihaken House Trinity 0	Posted - 2014.02.20 01:54:00 - [286] - Quote May have fixed my own problem. pull up a command window (cmd) Type ipconfig /release [ENTER] ipconfig /flushdns [ENTER] go to control panel > Network & Internet > Network & Sharing Center > Change adapter settings - right click on the adapter disable - wait a couple seconds - right click on the adapter and enable Doing these steps seemed to have cleared up my issue.
Arcadia Harklock Innerstellar Home Defense Force 0	Posted - 2014.02.20 03:41:00 - [287] - Quote Yep still screwy cant do anything for more than 5 to 10 minutes. try steps above did nothing. only affects eve online, other online games i play, such as starcraft 2, air mech fine with no connection problems. second day in a row, can we get at least a "dev team looking into this" post, so we know their listening to us
Darian Tokila Science and Trade Institute Caldari State 0	Posted - 2014.02.20 06:42:00 - [288] - Quote I just tried that, I'll give it a go.. resetting dns & adapter couldn't hurt in any-case. I'll let you know. Also I'm GMT -5 1:35am EST (Comcast/Michigan) & the last couple days I've been getting alot of these socket lost type disconnections. I've had about 3/4 since I got out of work 2 hours ago.. I'm a first time player, for about a week.. & didn't really have a problem with this until about 2 days ago? Whenever that last update was. So anyways CCP Devs, might want to look into this and/or at least respond to this post (it's #1 on google for what I searched) I already paid so I'll stick around abit, but don't expect that from every trial user... Jovana Aihaken wrote: May have fixed my own problem. pull up a command window (cmd) Type ipconfig /release [ENTER] ipconfig /flushdns [ENTER] go to control panel > Network & Internet > Network & Sharing Center > Change adapter settings - right click on the adapter disable - wait a couple seconds - right click on the adapter and enable Doing these steps seemed to have cleared up my issue.
Maichin Civire New Eden Possibilities 14	Posted - 2014.02.22 10:49:00 - [289] - Quote Almost same here. I'm playing War Thunder, WoW (sorry...), Il-2 Sturmovik and Rise of Flight - everything online. There isn't any problem with those games, I can play for more, than eight hours without any tiniest problem. No lag, no disconnects, no "socket closed". But when I go play EVE, after just two - three minutes I am getting "socket closed" error. I've tried to contact with my ISP - router and connection reseted, newly activated. It helped, my internet is going even faster as usual - but not EVE. EVE is showing me it's huge middle finger everytime, I log into game. I've looked into every possible internet option on my computer, and optimized it all. I've tried things with cmd.exe, also nothing happened. Finding? Not my internet connection is wrong. There is something wrong with EVE code. Every single game I do play online is going brilliant, with latency lower as 25 ms, and I experience lag's only, when game updates something. Instead of telling us that we're doing something wrong, maybe you, CCP, could look into the code, instead of wasting time for creating new "exciting" wreck models for supers, doing new ships, or something that is completely unnecessary for new players. I've tried also with creating new account and playing trial - there was the same problems as with my main. I've logged also in another house, into completely another ISP, and the problems were the same. All the problems started with Rubicon expansion. At first it was little lag, then it grows bigger. Now I literally can't do a ****, because EVE doesn't allow me to do it. I can't pay for game I can't play.
hibikicade Killing is Business Get Off My Lawn 20	Posted - 2014.02.22 17:46:00 - [290] - Quote +1 I just started having this problem, been playing for 2 years never before. Contacted my ISP and they told me that the lost data was outside their network and they couldn't do anything. I was playing just after downtime only 20000 people on. Played for 4 hours fine. Now 46k on. I keep getting disconnected. Cant stay logged in. I fragged the bunny
Fellblade Octavian Vanguard 31	Posted - 2014.02.22 18:36:00 - [291] - Quote This has just started happening for me over the last couple of days. UK based, BT Infinity 2 connection
Kazi Kugisa State War Academy Caldari State 0	Posted - 2014.02.22 23:33:00 - [292] - Quote This started for me right after the Rubicon 1.2 patch. Today, I can't even get through the character selection screen without the socket closed error.
bonnie xyn Federal Navy Academy Gallente Federation 0	Posted - 2014.02.23 09:30:00 - [293] - Quote +1 started to happend to me aswell every 30 minutes or so this is the only networking using program problems mumble skype etc dosnt dis connect or anything only eve please fix og give a fix :)
Hadrian Blackstone Barringtons Research 5	Posted - 2014.02.23 09:42:00 - [294] - Quote I've had more socket closes in the last 2 weeks than in the 5 previous months combined. Have these rash of patches screwed with eve's wiring somehow? I live in the northwest US
asteroidjas Rothschild's Sewage and Septic Sucking Services The Possum Lodge 25	Posted - 2014.02.27 15:27:00 - [295] - Quote I'm also receiving more than triple my old rate of Sock Disconnects since the last patch. This problem is only related to EVE, every other program/game has worked flawlessly, and it doesn't appear to be an issue with server location as when this gets bad i start pinging servers in US/EU/England and they all respond well. It was once thought that CCP has simply been slowly changing the EVE code to be less and less forgiving in regards to packet drops. The only thing CCP has ever really said on this issue is "It's not us, it's you." We know this is something that is specialized to EVE, just be flipping honest with the ppl paying your apparently overinflated salaries.
Nariya Kentaya Phoenix funds 1072	Posted - 2014.02.27 16:01:00 - [296] - Quote Northern Kentucky (AKA, the NOT redneck/hillbilly part), Time Warner is pretty much in charge of everything here (and for once isnt the problem). Getting disconnects from EVE roughly once every 5-10 minutes, everything else works fine, though i am seeing about 10-15% higher latency with all European-based connections, so mumble/ts/minecraft, anything privately or corporately (is that a word? i dont think thats a word) based out of Europe.
Evander Nytxade Center for Industrial Services 0	Posted - 2014.02.28 10:30:00 - [297] - Quote I need help fast, the socket closed I'm vulnerable and I cant log back in and it wont let me login to send a bloody support ticket, I'm steamed, I nered yto get on asap so I can finish up before the reset!!! help! I tried going back in but I closed socket againa nd when I closed the launcher it wont let me log back in, server tranquility status is unknown, help!
Gieriger Fuchs Maulwurf INC Avaricious Cartel 26	Posted - 2014.02.28 10:38:00 - [298] - Quote Evander Nytxade wrote: I need help fast, the socket closed I'm vulnerable and I cant log back in and it wont let me login to send a bloody support ticket, I'm steamed, I nered yto get on asap so I can finish up before the reset!!! help! I tried going back in but I closed socket againa nd when I closed the launcher it wont let me log back in, server tranquility status is unknown, help! Connect per Exefile I have Socket close too and the launches says Tranq is off. CCP has since a 2-3 Days Problems with Socket closes.Yesterday and Today 1/2 -3/4 off New Eden was "kicked"
Gainard Aliastra Gallente Federation 75	Posted - 2014.02.28 11:10:00 - [299] - Quote Similar issue here. Logged in with 2 accounts on one pc. one account fine, the other one just died. Disconnected the failing account account and could not reconnect (Server status anknown). The other account did not show any problems... Man, I train for certain achievments and then they get nerfed. See SNAFU for EVE. url=http://en.wikipedia.org/wiki/List_of_military_slang_terms
Rob Kashuken School of Applied Knowledge Caldari State 1	Posted - 2014.02.28 11:15:00 - [300] - Quote Just had this as well. 2x popups saying 'socket closed'. Also noticed that I couldn't get onto the forums, Eve site. Evemon couldn't retrieve my API key, but told me that Tranquility was up. Location: Australia ISP: Internode (iiNet) Rock solid on another MMO launched when Eve went down. Eve-Offline reported Tranq was up with ~7k players in it, so about 10k players kicked off, according to my launcher half-hour before this happened.
Abyss Azizora Astro Industrial Technologies 79	Posted - 2014.02.28 11:20:00 - [301] - Quote Just had this happen to me for the first time, assumed it was that CCP screwed up and started downtime 45m early. Nothing eve related worked and the starting the launcher lead to numerous errors. Now I try again and get a offline message propper, I can't have this crap happening when billions of isk are on the line. Thankfully it wasn't this time.
Rob Kashuken School of Applied Knowledge Caldari State 1	Posted - 2014.02.28 20:33:00 - [302] - Quote ....and happened again. Is this normal? Only been playing for about 8 days, is this part of the new player experience? Incidentally, in trying to connect to the forums, I'm seeing the following error: Quote: Secure Connection Failed An error occurred during a connection to forums.eveonline.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site. Again, playing from Australia, ISP is Internode. When I first logged in, there were >42000 other pilots online. Just managed to reconnect, now the launcher is saying that there are 16075 other pilots on. Can't possibly be our ISP related if the server is kicking off close to 26,000 pilots at the same time.
Chris Akabusi Pawnstars INC The Obsidian Front 0	Posted - 2014.02.28 22:44:00 - [303] - Quote I am struggling too. I tried to log on at 2000 eve time and I am still getting socket closed at 2300. The rest of my internet is working and Tranq is showing 33k users on the launcher. Is this more likely to be my connection? Message is: "Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong."
Arya Regnar Darwins Right Hand 365	Posted - 2014.03.01 14:45:00 - [304] - Quote I can't log on in jita on one of my alts, I get closed socket right away, the screen stays black. EvE-Mail me if you need anything.
Rain6637 Team Evil 11247	Posted - 2014.03.01 15:03:00 - [305] - Quote Arya Regnar wrote: I can't log on in jita on one of my alts, I get closed socket right away, the screen stays black. same here, hangs after clicking character selection and screen stays black. ten seconds later i get a pair of 'socket was closed' popups Rainfleet on Twitch
Eurydia Vespasian Storm Hunters 5660	Posted - 2014.03.01 16:03:00 - [306] - Quote Rain6637 wrote: Arya Regnar wrote: I can't log on in jita on one of my alts, I get closed socket right away, the screen stays black. same here, hangs after clicking character selection and screen stays black. ten seconds later i get a pair of 'socket was closed' popups grr. yes. this exactly. and everything eve related from the forums to the launcher is sucking balls. can't even reply to mails. something is definitely up.
Arya Regnar Darwins Right Hand 366	Posted - 2014.03.01 16:04:00 - [307] - Quote Rain6637 wrote: Arya Regnar wrote: I can't log on in jita on one of my alts, I get closed socket right away, the screen stays black. same here, hangs after clicking character selection and screen stays black. ten seconds later i get a pair of 'socket was closed' popups It's obviously an issue on the side of CCP. I haven't had a single disconnect/socket error in 6 months before last 8 or so days, now I get them on a hourly basis. I get 4 ping and 20/28 mbps on speedtest while my internet is very close to a backbone. I also cleared cache. Is CCP getting DDoSed? EvE-Mail me if you need anything.
Old Man Sedgewick Adventures with Bill The Possum Lodge 0	Posted - 2014.03.01 16:56:00 - [308] - Quote Yeah, I'll have to concur, definitely on my end as my tracert fails at the same spot every time, yep... Though might not be CCP's fault either, but def something up with generalized internet traffic going their direction. Perhaps they should talk with ISPs to figure this out... Excerpt from my tracert: Tracing route to eveonline.com [87.237.39.92] 5 17 ms 19 ms 20 ms be28.clevohek01r.midwest.rr.com [65.29.1.46] 6 23 ms 29 ms 31 ms 107.14.19.58 7 27 ms 23 ms 23 ms 107.14.19.135 8 26 ms 23 ms 24 ms TeG1-4.ar4.DCA3.gblx.net [208.49.195.129] 9 147 ms 144 ms 134 ms BANDCON.TenGigabitEthernet1-2.ar7.AMS2.gblx.net [64.215.27.114] 10 151 ms 110 ms 106 ms HOST-102.EDGE-FO.AMS1.VERISIGN.COM [199.7.55.102] 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out...... Never makes it past that, can't even ping eveonline.com either, even though I can log in (at the moment I'm not socket disconnected, well I might be just haven't been told yet). So its making it past my ISP, but I don't know enough about the structure/organization of the backbone to know if this is still in the states or if its getting across the pond before failing. I won't be taking my goods to Jita to sell today with these conditions...
Edward Harris Lead Farmers Kill It With Fire 17	Posted - 2014.03.01 17:47:00 - [309] - Quote I seem to only get the "socket closed" errors when attempting to run a second client. Can anyone else confirm they are also having this problem?
Illadelph Justice Sniggerdly Pandemic Legion 63	Posted - 2014.03.01 18:09:00 - [310] - Quote Confirming this is a thing, even on a single client. I've been having trouble connecting and have been periodically disconnected all day.
Wolf of Rens Center for Advanced Studies Gallente Federation 0	Posted - 2014.03.01 18:20:00 - [311] - Quote Similar issue to many of you: - two chars both logged out at jita - tried logging in on both, screen black, then two socket errors appear I can confirm this was fixed, in my case, by the quote below - I've a place in London. Jovana Aihaken wrote: May have fixed my own problem. pull up a command window (cmd) Type ipconfig /release [ENTER] ipconfig /flushdns [ENTER] go to control panel > Network & Internet > Network & Sharing Center > Change adapter settings - right click on the adapter disable - wait a couple seconds - right click on the adapter and enable Doing these steps seemed to have cleared up my issue.
Samir Saab Brave Newbies Inc. Brave Collective 1	Posted - 2014.03.01 19:32:00 - [312] - Quote Wolf of Rens wrote: Similar issue to many of you: - two chars both logged out at jita - tried logging in on both, screen black, then two socket errors appear I can confirm this was fixed, in my case, by the quote below - I've a place in London. Jovana Aihaken wrote: May have fixed my own problem. pull up a command window (cmd) Type ipconfig /release [ENTER] ipconfig /flushdns [ENTER] go to control panel > Network & Internet > Network & Sharing Center > Change adapter settings - right click on the adapter disable - wait a couple seconds - right click on the adapter and enable Doing these steps seemed to have cleared up my issue. This diddnt do ***********!!!
Edward Harris Lead Farmers Kill It With Fire 17	Posted - 2014.03.01 19:32:00 - [313] - Quote Wolf of Rens wrote: Similar issue to many of you: - two chars both logged out at jita - tried logging in on both, screen black, then two socket errors appear I can confirm this was fixed, in my case, by the quote below - I've a place in London. Jovana Aihaken wrote: May have fixed my own problem. pull up a command window (cmd) Type ipconfig /release [ENTER] ipconfig /flushdns [ENTER] go to control panel > Network & Internet > Network & Sharing Center > Change adapter settings - right click on the adapter disable - wait a couple seconds - right click on the adapter and enable Doing these steps seemed to have cleared up my issue. Oddly enough, after performing these steps, my launcher will not let me log in anymore. After entering the login data, all I see is the launcher background and no game client will start.
Samir Saab Brave Newbies Inc. Brave Collective 1	Posted - 2014.03.01 19:36:00 - [314] - Quote Edward Harris wrote: Wolf of Rens wrote: Similar issue to many of you: - two chars both logged out at jita - tried logging in on both, screen black, then two socket errors appear I can confirm this was fixed, in my case, by the quote below - I've a place in London. Jovana Aihaken wrote: May have fixed my own problem. pull up a command window (cmd) Type ipconfig /release [ENTER] ipconfig /flushdns [ENTER] go to control panel > Network & Internet > Network & Sharing Center > Change adapter settings - right click on the adapter disable - wait a couple seconds - right click on the adapter and enable Doing these steps seemed to have cleared up my issue. Oddly enough, after performing these steps, my launcher will not let me log in anymore. After entering the login data, all I see is the launcher background and no game client will start. Same -_-
LunarGlow Viziam Amarr Empire 4	Posted - 2014.03.01 21:32:00 - [315] - Quote Running a tracert it dies on " HOST-102.EDGE-FO.AMS1.VERISIGN.COM [199.7.55.102]" too. Not posting the tracert because i'm not sure what to snip. I'm in Montreal, Canada. Long story short i could log an alt but now i can't, i get a socket closed.
ReheL't INSURGENT ENTERPRISE 0	Posted - 2014.03.01 21:36:00 - [316] - Quote i still have connection issue here in italy, the weird thing is that i can log in with my secondary character and not with the primary. "The socket was closed"
LunarGlow Viziam Amarr Empire 4	Posted - 2014.03.01 22:39:00 - [317] - Quote Tell me the techies work on the weekend. This is turning out to be an all day outage here. Lazy butts
Edward Harris Lead Farmers Kill It With Fire 17	Posted - 2014.03.02 00:05:00 - [318] - Quote LunarGlow wrote: Tell me the techies work on the weekend. This is turning out to be an all day outage here. Lazy butts Sadly this issue has a very limited impact, as you can see by their concurrency. The impact seems to be rather low, hence even if CCP knows about this, they are not receiving enough reports to make this high enough priority to notify their engineers over the weekend. All we can do is hope this will fix itself soon.
Glockshna Quant Strategic Acquisitions Group Tactical Research Lab 19	Posted - 2014.03.02 00:22:00 - [319] - Quote Log in Black Screen for 2 minutes Socket Closed. Only happens on 1 of my characters. The others are fine. Been going on for a half hour on this character and ONLY this character, so obviously not an issue on my end.
LunarGlow Viziam Amarr Empire 4	Posted - 2014.03.02 00:55:00 - [320] - Quote Edward Harris wrote: All we can do is hope this will fix itself soon.
Moostang GoonWaffe Goonswarm Federation 3	Posted - 2014.03.02 01:59:00 - [321] - Quote I too cannot log in. I get to the character selection screen and then it just goes to a black screen that times out with "socket closed" Also, As of about 5am (Central) I have been unable to ping eve-online. I see that the eve subnet is not longer being advertised by CCP BGP AS anymore. It is now advertised by verisign. :(
LunarGlow Viziam Amarr Empire 4	Posted - 2014.03.02 02:13:00 - [322] - Quote Moostang wrote: I see that the eve subnet is not longer being advertised by CCP BGP AS anymore. It is now advertised by verisign. :( What does that mean for a user like me?
Illadelph Justice Sniggerdly Pandemic Legion 63	Posted - 2014.03.02 02:17:00 - [323] - Quote I'm having trouble even posting on the forums. New Eden Open is this weekend. I suspect since the problem seems to be isolated they won't even try a fix until Monday when it's over. Let's just hope that downtime fixes things.
iAutolycus The Jackal the Organ Grinder and Company 0	Posted - 2014.03.02 02:40:00 - [324] - Quote I get the same problem. I have to go into the launcher settings and do repair client every time i log off, in order for it to work again.
LunarGlow Viziam Amarr Empire 4	Posted - 2014.03.02 02:43:00 - [325] - Quote i tried the repair, clearing the cache... It didn't help me log on. I blame the verisign paranoid security at this point.
Illadelph Justice Sniggerdly Pandemic Legion 63	Posted - 2014.03.02 02:56:00 - [326] - Quote Also, that blank launcher thing we're all getting says this (if you highlight text) Error -7 when loading url https://login.eveonline.com/Account/LogOn?ReturnUrl=%2Foauth%2Fauthorize%2F%3Fclient_id%3DeveLauncherTQ%26lang%3Den%26response_type%3Dtoken%26redirect_uri%3Dhttps%3A%2F%2Flogin.eveonline.com%2Flauncher%3Fclient_id%3DeveLauncherTQ%26scope%3DeveClientToken oh seven
LunarGlow Viziam Amarr Empire 4	Posted - 2014.03.02 02:59:00 - [327] - Quote My launcher works though. I get a launcher with like 33k people logged on it says, it really just craps out when the ship should show up.
balou2003 Spirit Unlimited La Division Bleue 1	Posted - 2014.03.02 03:27:00 - [328] - Quote same problem here...
Kerenton Bat Country Goonswarm Federation 2	Posted - 2014.03.02 04:12:00 - [329] - Quote Edward Harris wrote: my launcher will not let me log in anymore. After entering the login data, all I see is the launcher background and no game client will start. Me too. I cant get pas the log in on the launcher.
Zappity Agony Unleashed Agony Empire 831	Posted - 2014.03.02 04:39:00 - [330] - Quote Eurydia Vespasian wrote: Rain6637 wrote: Arya Regnar wrote: I can't log on in jita on one of my alts, I get closed socket right away, the screen stays black. same here, hangs after clicking character selection and screen stays black. ten seconds later i get a pair of 'socket was closed' popups grr. yes. this exactly. and everything eve related from the forums to the launcher is sucking balls. can't even reply to mails. something is definitely up. This black screen after character selection and then socket closed (two notification windows saying the same thing) is new for me as well. Annoying. Zappity's Adventures for a taste of lowsec.
James Lovell Blue Sky In Effect 13	Posted - 2014.03.02 06:54:00 - [331] - Quote Same problem as many here. Can't get past character selection on any of my 3 accounts and now my launcher is freezing completely at launch. I've uninstalled and re-installed already doesn't seem to have helped.
darkvadur Whale Girth Grand Sky Wizards 2	Posted - 2014.03.02 07:30:00 - [332] - Quote same problem.. --_--
Varlentus Ambraelle Bronxiters 0	Posted - 2014.03.02 08:44:00 - [333] - Quote Same problem here, on several accounts, I've had this problem for a few days now. If I wait it usually works again untill it fucks up again. What is happening.
Mgelawulf The Elemental Six Silent Infinity 0	Posted - 2014.03.02 09:25:00 - [334] - Quote Same issues here: 1. Log in via the launcher and choose a character. 2. On actually entering the game, I get two windows of "Socket Closed". Strangely, it still shows a pop-up notification for any unread mail I have. So it's probably my connection to that specific server or something. Hey guys, I heard that EVE uses several servers to host itself (not surprisingly). So maybe it's a local problem? Like we're stuck in the specific region, because the server hosting that region is having issues?
ReheL't INSURGENT ENTERPRISE 0	Posted - 2014.03.02 10:31:00 - [335] - Quote Third day that i cant log in properly, i still have issue with the main character in 0.0. but yesterday with a stupid alt of 20 days placed in empire i can enter without problem. today i can't log in with any toon i have Excuse my words, but i'm quite pissed of this situation, they are 3 days that i can't play properly, i have some skills to update. P.s : i have already a ticket opened without any reply from yesterday.
Demica Diaz SE-1 131	Posted - 2014.03.02 10:59:00 - [336] - Quote Come on. I havent been able to log in since yesterday morning. My skill q is 3h left and still getting socket closed message. What a hell is going on?
Matthilde Sile Klares Wasser Allianz Kaltes Wasser 0	Posted - 2014.03.02 11:05:00 - [337] - Quote Same Problem here since yesterdays downtime. Can login in launcher, but the black screen after charakter selection stays unusuallylLong and is often followed by a "Socket Closed" (two windows) error.
Jack Morrison Sinister Spinster Advent of Fate 132	Posted - 2014.03.02 11:34:00 - [338] - Quote For all having issues to log in, what worked for me was to log in another character on that account. (if you have none, just create one - randomize, then relog). - fixed the issue for me several times.
Aqevia Enderas Science and Trade Institute Caldari State 0	Posted - 2014.03.02 12:10:00 - [339] - Quote I'm able to get logged in like normal when I use a VPN.
mBlasta Renalard Koa Mai Hoku Cult of War 0	Posted - 2014.03.02 12:59:00 - [340] - Quote got the same problem here, just sitting with my ship in the lobby, then after awhile 2 socket lost windows, and I have to restart. it could also happen in the middle of a mining operation... etc etc. I had it like 5 times yesterday, it's really annoying, and it happened after the last patch, hard to think it's my isp, since it only affects the game, I can surf and do other things just fine. todays debugline: [0302/135423:ERROR:backend_impl.cc(2139)] Corrupt Index file [0302/135423:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5 [0302/135423:ERROR:backend_impl.cc(146)] Unable to move cache folder [0302/135423:ERROR:backend_impl.cc(287)] Unable to create cache [0302/135425:INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from launcher:javascriptReady. ," source: (1)
handige harrie Hedion University Amarr Empire 205	Posted - 2014.03.02 13:06:00 - [341] - Quote Got the same issue on this account; ISP is KPN Fiber though. I don't think it's an internet issue though, since my other account seems to have none of this socket closed errors Baddest poster ever
darkvadur Whale Girth Grand Sky Wizards 2	Posted - 2014.03.02 13:21:00 - [342] - Quote I fixed my problem... it may work for others launch the game twice so that you have 2 character screen open. Log into your character and then you will get the socket closed error..exit the game then go to the 2nd character login that you had opened and click your character agian and it should log you in. if it does not, then restart that login and try. This is the only way i have been able to get on
Chi Ana Zebra Corp Gentlemen's Agreement 48	Posted - 2014.03.02 13:41:00 - [343] - Quote same issues since a few days.
Zifrian Licentia Ex Vereor Black Core Alliance 1405	Posted - 2014.03.02 14:00:00 - [344] - Quote Only have the issue on one character I'm trying to log in. GÇ£Any fool can criticize, condemn, and complain - and most fools do. GÇ¥ - Dale Carnegie Maximze your Industry Potential! - Download EVE Isk per Hour!
Samir Saab Brave Newbies Inc. Brave Collective 1	Posted - 2014.03.02 14:13:00 - [345] - Quote We demand an official answer from CCP...
EarthQuake51a Legion Du Lys Fidelas Constans 0	Posted - 2014.03.02 14:18:00 - [346] - Quote I had the black screen socket closed thing and I found one way around. Restarting my computer did the trick. Before that I tried to reinstall EVE with no success.
Iaman Enchanter GoonWaffe Goonswarm Federation 1	Posted - 2014.03.02 14:49:00 - [347] - Quote Had this problem going on two days now, im having to post from my phone because my pc times out when i try and access the eve website. No problems with anything else, seeing posts elsewhere from people getting nothing but socket closed errors and inabilty to access the eve website.
Casp12A Nostromo fireflys 0	Posted - 2014.03.02 15:17:00 - [348] - Quote Restarted my computer, now playing eve. Had socked closed about once an hour yesterday then later that night and today got nothing but socket closed. Tried clearing my catch, ipconfig, other character, ect. Did not believe that a restart would work but i'm online now, and was at least able to update my skills. I will edit this post if I get kicked from socket.
handige harrie Hedion University Amarr Empire 205	Posted - 2014.03.02 15:31:00 - [349] - Quote 5x socket closed in a row now, seems I can't even log in anymore on 1 account, while another is sitting happily chatting away in corp. Something fishy is going on Baddest poster ever
Benedictus de Suede Norsewing Covert Operations 5	Posted - 2014.03.02 15:49:00 - [350] - Quote I-¦m also having problem with Connection lost / Socket closed. Happens every 20min or so. Problem with this started yesterday. Havn-¦t had any major connection issues before. Jepp, I have restarted router, client and cleared the cach and that didn-¦t work. Internet service provider is Telia/Sweden. CCP - Please fix and adress this issue asap. It-¦s annoying as hell.
Moostang GoonWaffe Goonswarm Federation 3	Posted - 2014.03.02 16:33:00 - [351] - Quote LunarGlow wrote: Moostang wrote: I see that the eve subnet is not longer being advertised by CCP BGP AS anymore. It is now advertised by verisign. :( What does that mean for a user like me? Nothing really. Simply that it is a change and before that change I was able to log in without any problems. If it is CCP's intent to reroute through Verisign then the decision to change paths is not in itself a problem, but it is obviously broken in some form since some of us are unable to log in.
LunarGlow Viziam Amarr Empire 4	Posted - 2014.03.02 17:24:00 - [352] - Quote Moostang wrote: LunarGlow wrote: Moostang wrote: I see that the eve subnet is not longer being advertised by CCP BGP AS anymore. It is now advertised by verisign. :( What does that mean for a user like me? Nothing really. Simply that it is a change and before that change I was able to log in without any problems. If it is CCP's intent to reroute through Verisign then the decision to change paths is not in itself a problem, but it is obviously broken in some form since some of us are unable to log in. Way to screw up before leaving for the weekend.
Malthaell Black Fox Marauders 0	Posted - 2014.03.02 17:39:00 - [353] - Quote Same problem "Socket Closed" since yesterday and cant login any of my acc. Game crushed in the beggining of a battle thank you CCP
Courage The CowardlyDog Courage the Cowardly Trade 0	Posted - 2014.03.02 17:44:00 - [354] - Quote Been having this issue since Friday. No other things on my computer are behaving oddly and other games connect just fine.
Test Santa PleaseIgnore Dreddit Test Alliance Please Ignore 0	Posted - 2014.03.02 17:52:00 - [355] - Quote CCP PLS CCP More than 24 hours now. CCP PLS CCP T_T
Qal Reith Brave Newbies Inc. Brave Collective 0	Posted - 2014.03.02 19:26:00 - [356] - Quote Chiming in with the same issue. I haven't been able to log in since Friday night. I sent a bug report to CCP but got no answer, not too surprising as it's the weekend. I've just tried to log into the support section and it errors out. I can't load any of the secure pages of the Eve sites (aside from the forums, for some reason). I really would expect at least confirmation from CCP that they're looking into the issue.
Tyr Nardun Eastern Empire Trading ZADA ALLIANCE 0	Posted - 2014.03.02 21:21:00 - [357] - Quote Had this issue all day yesterday, multiple attempts to get logged on. Last night 7 attempts before I got on. Then I tried to log second account 3 attempts to log on, then the first account disconnects. Multiple attempts later I get it on to have the second account crash. Everything started immediately after downtime Sat morning so please don't blame my ISP and fix your **** CCP. Trying to log on now with no success
Tyr Nardun Eastern Empire Trading ZADA ALLIANCE 0	Posted - 2014.03.02 21:37:00 - [358] - Quote Rain6637 wrote: Arya Regnar wrote: I can't log on in jita on one of my alts, I get closed socket right away, the screen stays black. same here, hangs after clicking character selection and screen stays black. ten seconds later i get a pair of 'socket was closed' popups exactly what I am getting
Mihnea Tepes Astral Silence Free Worlds Alliance 28	Posted - 2014.03.02 22:44:00 - [359] - Quote the same problem here, cant log in more than one character in time, still getting dc ... even lost our fleet today cause of it cant send emails in game - getting dc immediately having black screen after logging in and dc again CCP start using test server before applying patches in game, this server is payed so stop making experiments on us
l0rd carlos Friends Of Harassment 885	Posted - 2014.03.02 23:04:00 - [360] - Quote Same here. German blog about smallscale lowsec pvp: http://friendsofharassment.wordpress.com
Irene Kennedy The Scope Gallente Federation 1	Posted - 2014.03.02 23:17:00 - [361] - Quote Same exact problem here, since Friday (2 days now).
Kylejen Janau Imperial Shipment Amarr Empire 0	Posted - 2014.03.02 23:24:00 - [362] - Quote I really do hope CCP fixes it someday soon
DerpimusPrime Aihaken Wilcox Industries Paranoia. 0	Posted - 2014.03.02 23:39:00 - [363] - Quote Same for me, socket closed every 5-10 min.
DerpimusPrime Aihaken Wilcox Industries Paranoia. 0	Posted - 2014.03.02 23:52:00 - [364] - Quote ops double post.
Piraal Noir. Noir. Mercenary Group 4	Posted - 2014.03.02 23:55:00 - [365] - Quote Looks like I have the same problem as many others. Launcher won't launch client, message I get when I try "Error -7 when loading url h.ttps://login.eveonline.com/Account/LogOn?ReturnUrl=%2Foauth%2Fauthorize%2F%3Fclient_id%3DeveLauncherT", tried repair, tried clearing cache problem problem persists. When I try to run client from bin/exefile my socket closes the moment I get on.
Piraal Noir. Noir. Mercenary Group 4	Posted - 2014.03.02 23:56:00 - [366] - Quote blah double post, sorry.
hungrymanbreakfast The Scope Gallente Federation 35	Posted - 2014.03.03 00:08:00 - [367] - Quote Yup. Know a number of people that cannot log in some of their characters. I have one of mine on and can occasionally get my alt on, but at the moment am doing the repetitive log ins hoping it connects. Comon CCP get this fixed.
Neville Smit EVE University Ivy League 44	Posted - 2014.03.03 01:29:00 - [368] - Quote Started having this issue this week - I can't log in to any of my characters. Keep getting "Connection Lost - Socket is closed" error messages. Submitted a support ticket. Looking for ideas here. I am an unapologetic fan of EVE Online. My blog: http://nevillesmit.com/ - My Twitter: https://twitter.com/NevilleSmit
Elvis Jones Deep Core Mining Inc. Caldari State 0	Posted - 2014.03.03 02:47:00 - [369] - Quote I've been getting "connection lost, socket closed" errors all weekend.
Irene Kennedy The Scope Gallente Federation 1	Posted - 2014.03.03 03:13:00 - [370] - Quote ANGER. well sorta. we'd love to help but it is the weekend. i always seem to get called in when things go wrong at my job. just saying. and to anyone that loves to flame people about this, hush. not one response since this began (for alot of us) is sad.
Jester Cap A better day 15	Posted - 2014.03.03 08:19:00 - [371] - Quote I can confirm, restarting my computer and router fixed the problem for me.
Zappity Agony Unleashed Agony Empire 831	Posted - 2014.03.03 08:37:00 - [372] - Quote Jester Cap wrote: I can confirm, restarting my computer and router fixed the problem for me. Didn't for me. Nor did switching to a different router. Only a problem for the last couple of days. Zappity's Adventures for a taste of lowsec.
Mihnea Tepes Astral Silence Free Worlds Alliance 28	Posted - 2014.03.03 10:10:00 - [373] - Quote Zappity wrote: Jester Cap wrote: I can confirm, restarting my computer and router fixed the problem for me. Didn't for me. Nor did switching to a different router. Only a problem for the last couple of days. the same here, last two days to be precise
Robert BlueLion Lowsey Pirates Inc. Easily Excited 0	Posted - 2014.03.03 11:07:00 - [374] - Quote The "The Socket Was Closed" message on login has become very common over the last few days, since the end of the last week. The Login Launcher launches fine, as well as the initial login/load screen, but as and when you login via selecting a character on the 'character select' login screen, it has a common habit of closing socket on login to said character every now and again. Normally after a few re-attempts it'll log you in in-game successfully, maybe one or two times, maybe more for some. The tell-tale sign that it won't log you in is when the chat channel box does not appear within a few seconds of login, and you instead receive a permanent black screen until disconnect. The best way to do it is either retry until you get a successful login, or do a fresh restart of the game launcher and retry login, because myself and a few other people are finding restarting your router/computer isn't making a difference in terms of this issue occurring less, or being a suitable fix.
Rotineque Severasse Operation Superiority 1	Posted - 2014.03.03 11:55:00 - [375] - Quote Seems after DT it is now fixed for me. Wasn't working before DT.
Narkrud Morganian The Forgotten Veterans 0	Posted - 2014.03.03 14:24:00 - [376] - Quote Is this today's downtime we are talking about or yesterdays maintenance?, as i would Love to be able to play tonight
York Saissore Center for Advanced Studies Gallente Federation 0	Posted - 2014.03.03 14:26:00 - [377] - Quote Ok, seems to work now with todays patch. But am i getting back those three days (weekend days so more free to play) I did pay for the game-time afterall.
Johnnyan Johnnyan Inc. 0	Posted - 2014.03.03 14:31:00 - [378] - Quote Well, I reactivated my account 4 days ago, I couldn't play for 3, so yea :) I could not even post inhere until now....
Samir Saab Brave Newbies Inc. Brave Collective 5	Posted - 2014.03.03 14:33:00 - [379] - Quote CCP Developers are Amar elites and us steam users are Minmatar slaves (ROLE PLAY) hence the second class citizen treatment....
Moostang GoonWaffe Goonswarm Federation 3	Posted - 2014.03.03 23:29:00 - [380] - Quote LunarGlow wrote: Moostang wrote: LunarGlow wrote: Moostang wrote: I see that the eve subnet is not longer being advertised by CCP BGP AS anymore. It is now advertised by verisign. :( What does that mean for a user like me? Nothing really. Simply that it is a change and before that change I was able to log in without any problems. If it is CCP's intent to reroute through Verisign then the decision to change paths is not in itself a problem, but it is obviously broken in some form since some of us are unable to log in. Way to screw up before leaving for the weekend. Looks back to normal. Eve's IP subnet is now being advertised from the CCP network again instead of from Verisign and trace-routes confirm.
EightiethRaptor Sector.8 1	Posted - 2014.03.04 01:20:00 - [381] - Quote seems im the only one that is still having this problem, still not letting me in http://imgur.com/iOMZlvu
Emerson Biggin's Federal Navy Academy Gallente Federation 0	Posted - 2014.03.04 02:19:00 - [382] - Quote Im still having problems too, Before I was getting kicked at login and now its during gameplay. Reinstalled Eve and got new Modem..... Did get this response from a support ticket though. Hello, I am GM Akilian. Thank you for contacting customer support. This is a mass reply being sent out to those who encountered connection issue and socket closed errors over the weekend. This issue may have been caused by our side but was resolved as of downtime to day 03.03.2014. If you continue to encounter socket closures or connection issue after to days downtime then we suggest you contact your ISP as then your issue should not be related to this issue. We apologize for the inconvenience this may have caused you. Please update your tickets accordingly. With regards, GM Akilian
EightiethRaptor Sector.8 1	Posted - 2014.03.04 04:16:00 - [383] - Quote Emerson Biggin's wrote: Im still having problems too, Before I was getting kicked at login and now its during gameplay. Reinstalled Eve and got new Modem..... Did get this response from a support ticket though. Hello, I am GM Akilian. Thank you for contacting customer support. This is a mass reply being sent out to those who encountered connection issue and socket closed errors over the weekend. This issue may have been caused by our side but was resolved as of downtime to day 03.03.2014. If you continue to encounter socket closures or connection issue after to days downtime then we suggest you contact your ISP as then your issue should not be related to this issue. We apologize for the inconvenience this may have caused you. Please update your tickets accordingly. With regards, GM Akilian i got that same response, i guarantee its not an ISP problem with this many people in different places having the same issue
Zappity Agony Unleashed Agony Empire 831	Posted - 2014.03.04 09:27:00 - [384] - Quote Seems fixed now. Just back to the normal disconnects (like just now) rather than socket closed after character selection! Zappity's Adventures for a taste of lowsec.
Vaju Enki Secular Wisdom 1242	Posted - 2014.03.04 09:32:00 - [385] - Quote This is happening not stop for me in the last 15m... The Tears Must Flow
Lord Damo Boirelle Shadow Legion X Li3 Federation 2	Posted - 2014.03.04 09:32:00 - [386] - Quote What is going on, log both my toons on to do some ratting and i have my thanatos in space and shiney tengu in forsaken hub and clients stop responding. both of them, i go and reconnect and it says cant connect to server. wtf. It happens nearly every day since new patch but this time i have my ships in a space... Laggy as hell aswell. Whats going on?
Chi Ana Zebra Corp Gentlemen's Agreement 48	Posted - 2014.03.04 09:35:00 - [387] - Quote it's still an ongoing issue, other ppl in the same system getting the same problems.
Suzann Ivanova Republic Military School Minmatar Republic 0	Posted - 2014.03.04 09:36:00 - [388] - Quote got socked closed in-game after 5-10m playing, it's not my ISP
Darthvadara The Scope Gallente Federation 0	Posted - 2014.03.04 09:37:00 - [389] - Quote I have having this DC socket closed issue for the past few days. Very frustrating. So, if we lose ships because of this issue, we would not get any compensation, I suppose? I think I will let my sub lapse for a month to ascertain that things are stable before I come back to play. Losing ships and ISK through DC and no fault of your own is just so BS.
Alice lnChains Hedion University Amarr Empire 3	Posted - 2014.03.04 12:21:00 - [390] - Quote Got a new modem, the old one kept disconnecting me from the interent.. After playing a few days without a hitch i started getting Socket closed again. The ISP is working good as the internet is not dropping only EVE.
Xune Armageddon Dawn 0	Posted - 2014.03.04 21:14:00 - [391] - Quote Returned 3 days ago. First 2 days went fine but today is horrible. 2 Accounts each of them dropping every couple of seconds because " socket closed" Sometimes i can log in and play some, and other times i get doped right after loading into the game. :\ Not very good impression for a returner.
EightiethRaptor Sector.8 3	Posted - 2014.03.04 21:38:00 - [392] - Quote Xune wrote: Returned 3 days ago. First 2 days went fine but today is horrible. 2 Accounts each of them dropping every couple of seconds because " socket closed" Sometimes i can log in and play some, and other times i get doped right after loading into the game. :\ Not very good impression for a returner. if it helps you feel better i rejoined a couple days ago and havent been able to log in since except for a very lucky few mins to load up my skills.
General Guardian The Guardian Knights 67	Posted - 2014.03.05 00:41:00 - [393] - Quote I appear to have most trouble when I try to Dock, my ship just sits and I am unable to chat in any channels. Sometimes it eventually docks and sometimes it has socket closed. When I am running 3 clients, at this point usually 2 of my clients get Socket closed, and eventually the 3rd when I am logging the others back in.
Haytrid PubLlc Relatlons The Suicidal Spaceship Squadron 31	Posted - 2014.03.05 04:33:00 - [394] - Quote East Coast EST here. I have been having this f**ing Socket Closed ** all evening, can barely stay logged in for 15 minutes. All other Interwebs games working fine. Teamspeak never disconnects. Probably NOT my ISP. I have not previously experienced this error.
Xue Hu Armageddon Dawn 0	Posted - 2014.03.05 15:04:00 - [395] - Quote Yesterday was bad Today is a freaking joke of 30 attempts i got 29 Socket closed when logging in. Took me 40 minutes to finally get in. 5 min into the game. Socket closed Isent my isp. everything else works just fine
Chi Ana Zebra Corp Gentlemen's Agreement 48	Posted - 2014.03.05 15:07:00 - [396] - Quote Still got issues, would like to be taken serious about this
Lord Damo Boirelle Shadow Legion X Li3 Federation 2	Posted - 2014.03.05 15:11:00 - [397] - Quote Still happening.. Been in 2 fleets tonight and it has happened in both fleets. Some ships were lost as they dced and couldnt warp out but certain reds could warp in. This has to be taken seriously and sorted out. NOW
Jean-Paul Hutchinson Royal Amarr Institute Amarr Empire 13	Posted - 2014.03.05 15:29:00 - [398] - Quote I can understand loosing connections but now it has became more than just a random occurrence over 5000 lost sockets at the same time from all corners of the world yet its our internet?! i don't think so. There is clearly something wrong and CCP seem to ignore their loyal player base. For the players loosing ships during these issues just fill in a ticket and if the deny it I know in the UK at least and you speak to PayPal or your bank and explain things they will get you your money back for the previous month as the game is unplayable and unfit for purpose and as we know risky. EA has had the same problem with servers on BF4 but at least they are big enough to say when it its them. For a GM to pass the book is just poor customer service and like i've said before 5000 people at the same time its not your internet. Fly safe
EightiethRaptor Sector.8 3	Posted - 2014.03.05 17:43:00 - [399] - Quote still cant even get past the login screen, im gonna give it a couple more days until my skill queue ends to at least let me get back in so i can load my skills up again before i just say F*** it and deactivate my account this is unacceptable that we cant even play the game...
Xune Armageddon Dawn 0	Posted - 2014.03.05 20:41:00 - [400] - Quote Nice, just lost a ship to this bullshit.... Socket closed.. everything else runs fine, only eve is giving me connection troubles
Ynot Eyob Nisroc Angels The Obsidian Front 413	Posted - 2014.03.05 20:49:00 - [401] - Quote After Rubicon and as part of a larger alliance, we see 15-20 people every night get socket close problems, people who never had this issue before. Those who have made a support ticket all get the same answer.. It has to be your network, nothing to see in the log files. Lets just say 15 people out of 725 people and mabe out of 250 active a day thats still 6% which in my line of work is ALOT with the same issue and all after Rubicon. I have people in my own corporaton who have given up playing after rubicon, people who have been playing the past 3-5 years. And its not because they dont want to, but they are having issues every night. Nisroc Angels - The Obsidian Front Nisroc - Angel of Freedom Nisroc is known as "The Great Eagle".
Ezikiel Fehrnah P H Y S I C 0	Posted - 2014.03.05 21:08:00 - [402] - Quote Been having the same issues. This is what I've found so far: Socket close happens for me at about 80 seconds after character select. Using CCP's OWN Log Server, I get the following: 420592014.03.05 20:47:14:356I haven't got a clue where ship should run, although I could guess any of these: ['LSC', 'tutorialSvc', 'bookmark', 'bulkMgr', 'sovMgr', 'corpBookmarkMgr', 'charUnboundMgr', 'voiceMgr', 'clientStatsMgr', 'charMgr', 'config'] 420602014.03.05 20:47:14:357Write: Packet::CallReq (Address::Client(clientID="0",callID="117",service="None"),Address::Any(service="ship",callID="None"),248 bytes,(1, 'MachoResolveObject', ((60004093, 15), 0), {'machoVersion': 1}),{}, None) 420612014.03.05 20:47:33:321Closing connection to 87.237.38.200:26000: {'reasonCode': None, 'reason': u'The socket was closed', 'exception': error(10054, 'An existing connection was forcibly closed by the remote host'), 'reasonArgs': {}} And couple that with Wireshark's output: http://i61.tinypic.com/91hvzn.png, it would appear to show that the connection is closed from CCP's end. For whatever reason. I must admit, it's getting somewhat annoying, being disconnected at random in space. Hopefully they'll actually make a fix that works this time...
Jean-Jacques Gaterau Federal Navy Academy Gallente Federation 0	Posted - 2014.03.05 22:49:00 - [403] - Quote I'm new to the game, and have never once been able to log-in normally because of this issue. In my case, I can say that it is to some extent my ISP, as when I trace the route to Eve's IP it runs through a particular ISP hub in Atlanta at which there is a fair amount of packet loss. After that, it reroutes to a different path and everything is fine. I can also say that it is to some extent CCP's fault, in my opinion, since literally any other game on the planet will let me stay connected long enough for that re-route to happen and then all runs fine. Only this one has such strict packet loss rules in place that connecting is completely impossible. I've gotten around it by using a VPN to connect (a solution I found searching these forums {fora?}). That ignores my ISP's pathing altogether and allows me to play. And I've really enjoyed the game thus far. But it leads to a whole new prob: Corps see you using a VPN, assume you are a spy, and refuse you. I don't know how long said enjoyment will last stuck as a solo player, but it seems reasonable to assume it will be shorter than it would have been otherwise.
General Guardian The Guardian Knights 67	Posted - 2014.03.06 12:06:00 - [404] - Quote Hey guys, just a quick bit if Info that might explain the connection issues for some people... I have discovered there is Planned Maintenance being performed on an international Fibre link between London and San Jose which should be completed on the 10th of March. This may affect any users connecting to London via that route. GG
Zenobia Jules Sisters of Yggdrasil 0	Posted - 2014.03.06 12:27:00 - [405] - Quote Last couple of days when everyone had this issue I was spared. Since Yesterday I got socket closed issues, since today I cant even log in anymore. Right when I choose my character, game kicks me and says socket closed. Its not my Internet connection, since this happened to me in 3 different locations / networks. There are talks of DDoS attacks https://twitter.com/EVE_status though I actually would like to see hat confirmed in the OFFICIAL FORUMS.
Iaman Enchanter GoonWaffe Goonswarm Federation 1	Posted - 2014.03.06 14:31:00 - [406] - Quote After this mornings patch a bunch of us are back to having double socket errors, im unable to log onto the eve forums from my pc again so having to post from phone.
Irene Kennedy The Scope Gallente Federation 3	Posted - 2014.03.06 14:51:00 - [407] - Quote O M F G well, had this problem all last weekend and couldn't play at all. Monday('s patch) - Wednesday it seemed to be fixed, until i logged in this morning and have the SAME EXACT PROBLEM (again). It's not players ISP problem, it's an EvE problem. Why? And with the weekend almost here again, is it going to stay broken until Monday again? Already lost 3 days of PAID game time this month..
Count Adhemar Red Horse mining and Salvage Universal Consortium 3	Posted - 2014.03.06 15:20:00 - [408] - Quote i too am having the same issue. socket closed after i choose my character. it was fixed for a few days, then came back again this morning (from my perspective).
Eisen Sonne Perkone Caldari State 1	Posted - 2014.03.06 15:26:00 - [409] - Quote Cheers, Still having connection issues logging in with the Socket Closed message. This is the only game and online service I have problems accessing. This has been going on for multiple days. There does not appear to be any specific time during the day when it works or does not work, leaving it as completely random if I can access the game or not.
Beness Vojtech Fekete 8	Posted - 2014.03.06 15:55:00 - [410] - Quote +1 on the Socket Closed messages. Updated client this morning, and this is the first I've run into it as a blocker. I make it past character selection, the sidebar loads (along with the New Mail notification), but that's it before the double popup of "Connection Lost, The socket was closed" messages. Interesting things to note: Before attempting a client repair, I wasn't getting the sidebar, just the double popup. The "Connection Lost" popups go on top of each other (mostly). The one on top has options "Restart/Quit". The one hidden has option "OK" only. Hope this helps, and gets resolved.
Deka Soong Lurkers Of The Shadow 0	Posted - 2014.03.06 16:15:00 - [411] - Quote This occurred all last weekend for me as wel was fixed monday now down again. What the hell ccp. Already cost me 24 hours of game time this month. All other mmos work completely fine. I get to character selection screen fine. When it starts to load station environment I get socket closed message twice. I can't even log into the website so I have to do this via my phone. A traceroute on my mac times out when it gets near your servers. Also launcher gives error 101. Not sure what means but fix your ****. I don't care if you have to take the servers down mid day. The community I help run couldn't run incursions all day due to lag and constant dcs yesterday.
EightiethRaptor Sector.8 3	Posted - 2014.03.06 16:18:00 - [412] - Quote how many patches does this make? and still havent been able to play since i rejoined (not only that but i have a plex waiting for me that i cant claim), my skills are about to run out and so is my patience. dont make me quit eve ccp, i just want to fly internet spaceships.
G's Biatch Four Brothers United 0	Posted - 2014.03.06 16:21:00 - [413] - Quote Same here was unable to login all weekend Mondays patch 3/3/14 fixed the issue and after today's patch I am once again unable to login.
Lugor UK Corp RAZOR Alliance 4	Posted - 2014.03.06 16:25:00 - [414] - Quote So, this problem has happened to me before. Some GM gave a rubbish answer that its not them. So again the problem arises and loads more ppl are affected, across the Globe with different ISPs and a GM has the nerve to say its our ISPs and not them. Having problems staying connected and connecting in the first place. Can have we have a Dev who is actually paid and knows what he/she is talkin bout come back to us please? (with something other than the usual rubbish 'its not us')
EightiethRaptor Sector.8 3	Posted - 2014.03.06 16:48:00 - [415] - Quote when i left eve for a quick break 2 months ago i remember seeing like 50-60k people online at peak times, now the most i see is like 30-40, what happened in those 2 months? lol
Night9 Moon In Scorpio DARKNESS. 0	Posted - 2014.03.06 23:07:00 - [416] - Quote +1 Closed Sockets either when trying to log on or during normal gameplay POLAND
Beness Vojtech Fekete 8	Posted - 2014.03.07 01:50:00 - [417] - Quote Well, it resolved for me with no action taken. Didn't do network inspection, like some other posters, and it was only affecting me right after log-in. Otherwise solid.
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.07 02:42:00 - [418] - Quote unable to log in .. "the socket was closed" shows after selecting ur character ... coudnt log in since yesterday after dt so abt 12 hours now... any one knw how to solve this problem? or is there any solution?
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.07 04:09:00 - [419] - Quote still waiting for a solution ... cant log in game {15 hours} .. no response from ccp either
EightiethRaptor Sector.8 3	Posted - 2014.03.07 04:15:00 - [420] - Quote ive been having the issue for almost 4 days now, i managed to get in earlier today and quickly changed my skill queue before getting kicked out again, been messaging with support like crazy
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.07 05:53:00 - [421] - Quote EightiethRaptor wrote: ive been having the issue for almost 4 days now, i managed to get in earlier today and quickly changed my skill queue before getting kicked out again, been messaging with support like crazy edit: i moved my router to a different location in my house and it fixed it? dafuq, oh well now i can fly again <3 moving router really fixed that? i m connected through cable.. does it really matter moving router for me...
EightiethRaptor Sector.8 3	Posted - 2014.03.07 06:04:00 - [422] - Quote Bezdar22 wrote: EightiethRaptor wrote: ive been having the issue for almost 4 days now, i managed to get in earlier today and quickly changed my skill queue before getting kicked out again, been messaging with support like crazy edit: i moved my router to a different location in my house and it fixed it? dafuq, oh well now i can fly again <3 moving router really fixed that? i m connected through cable.. does it really matter moving router for me... for some reason it fixed it yeah, i hooked mine into a different cable in the house o.0 very weird
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.07 08:39:00 - [423] - Quote still no response from dev.. almost 24 hours now
Moostang GoonWaffe Goonswarm Federation 3	Posted - 2014.03.08 19:03:00 - [424] - Quote This problem was fixed until downtime on 3-6-2014 at which point routing of the EVE subnet was once again preferred through the Verisign network. Every time they reroute Eve through Verisign we have these horrible connection problems to anything within the Eve subnet. It took me 4 tries to reply to this thread and 3 tries logging in to Eve. CCP, Please stop routing us through VERISIGN. route-server.phx1>sh ip bgp 87.237.38.200 BGP routing table entry for 87.237.38.0/24, version 761859489 Paths: (18 available, best #11, table default) 3356 36628 36628 26415 67.16.148.37 from 4.69.241.167 (4.69.241.167) Origin IGP, metric 100, localpref 201, valid, internal, best Community: 3549:2205 3549:30840 Originator: 67.17.80.70, Cluster list: 0.0.6.12 26415 = verisign
Omega Tron 37	Posted - 2014.03.08 23:18:00 - [425] - Quote Well it looks like I joined a lot of folks who are experiencing this route blocking experience. What I can share with you is that on Thursday 02-27-14 the patch applied that day started this problem for me. So I figured that my local client had been corrupted and spent Friday -02-28-14 reloading the client and finally on Saturday 03-01-14 figured out that it had to be CCP's actions that started this. The e-mail to support generated an automated response ticket (8D2C34E9) which did not get looked at until Monday 03-03-14 and my first chance at connecting to both support and the game happened on 03-04-14 after the downtime patches were applied. Then on 03-06-14 CCP once again updated my client with one of their mandatory patches and so here I am for the 2nd weekend in a row getting the route blocked messages. (D08DD466). So this time I opened a rant in the "EVE General Discussion" knowing full well that some one from either CCP or ISD group would see it and lock it up. (https://forums.eveonline.com/default.aspx?g=posts&t=327921&find=unread) I do not think that this issue will be fixed until Tuesday 03-11-14. EVE Online is CCP's sand box. -áThe sand is owned by CCP. -áWe just get to pay them a monthly fee to throw the sand at each other. -áGet over your thoughts that you have some influence on what they will add or do for you.
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.09 03:43:00 - [426] - Quote Omega Tron wrote: Well it looks like I joined a lot of folks who are experiencing this route blocking experience. What I can share with you is that on Thursday 02-27-14 the patch applied that day started this problem for me. So I figured that my local client had been corrupted and spent Friday -02-28-14 reloading the client and finally on Saturday 03-01-14 figured out that it had to be CCP's actions that started this. The e-mail to support generated an automated response ticket (8D2C34E9) which did not get looked at until Monday 03-03-14 and my first chance at connecting to both support and the game happened on 03-04-14 after the downtime patches were applied. Then on 03-06-14 CCP once again updated my client with one of their mandatory patches and so here I am for the 2nd weekend in a row getting the route blocked messages. (D08DD466). So this time I opened a rant in the "EVE General Discussion" knowing full well that some one from either CCP or ISD group would see it and lock it up. (https://forums.eveonline.com/default.aspx?g=posts&t=327921&find=unread) I do not think that this issue will be fixed until Tuesday 03-11-14. man this is the 3rd day i cant log in any of my account i m tired of this ...
Syrix Death Perkone Caldari State 0	Posted - 2014.03.09 08:42:00 - [427] - Quote Any workaround available? Can't play since days now!
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.09 11:28:00 - [428] - Quote Syrix Death wrote: Any workaround available? Can't play since days now! nothing at all.. cant play since last patch...even my skill training fined.. cant put up new one ... i can see CCP laughing to see us in this situation...........
Syrix Death Perkone Caldari State 0	Posted - 2014.03.09 12:23:00 - [429] - Quote I solved this issue by using a vpn server located in amsterdam EDIT: just want to say that IT IS A SHAME for CCP annoying its players in such a way!!!
Moostang GoonWaffe Goonswarm Federation 3	Posted - 2014.03.09 14:34:00 - [430] - Quote Just remember, CCP did this crap last weekend and so long as the route to CCP went through Verisign, we have these connectivity problems. As soon as CCP reverted the routing back to normal, the problems went away until they put it back through Verisign. Do not fall for CCP's "Contact your ISP" BS. CCP made a change to BREAK it, CCP made a change to FIX it (last weekend), and now CCP has made the same change to break it yet again.
Old Man Sedgewick Adventures with Bill The Possum Lodge 0	Posted - 2014.03.09 16:42:00 - [431] - Quote So I'm getting this socket closed coming up again... and decided to run a tracert, sure enough its trying to route through VERISIGN again, and that is where the trace drops off. And I ran a couple tracerts last week while it was working fine and it took a different path entirely, routing through a bunch of tcore switches in Ashburn, New Jersey, then London, before landing at CCP's network. So whatever change is being made that causes this traffic to route through VERISIGN needs to not be done anymore. I don't know if this is on CCP's end or some high level internet backbone level agreement that is beyond their control but they might want to figure it out as it is affecting quite a lot of their customers. And it would be neat if there was some way you could map out exactly who this is affecting by looking at the map of the internet (I know one has to exist, but I'm not network nerd enough to find it). But man would it be great if CCP would actually come back in here and let us know if we are on the right track.
Syrix Death Perkone Caldari State 0	Posted - 2014.03.09 17:39:00 - [432] - Quote just fyi, using currently vpn to netherlands: roman@eletiomel:~$ mtr -rc 20 87.237.38.200 Start: Sun Mar 9 18:37:37 2014 HOST: eletiomel Loss% Snt Last Avg Best Wrst StDev 1.\|-- 10.15.22.1 0.0% 20 50.0 51.7 49.4 65.0 3.3 2.\|-- hosted.by.leaseweb.com 5.0% 20 50.7 50.7 49.0 52.7 0.8 3.\|-- be1.cr2.ams1.leaseweb.net 0.0% 20 56.7 54.1 49.8 80.1 6.9 4.\|-- 31.31.32.28 0.0% 20 53.3 54.1 49.0 67.4 5.7 5.\|-- xe-1-1-0.r1.bb-fo.ams1.vr 0.0% 20 145.0 156.1 143.0 206.0 19.4 6.\|-- 199.16.95.154 5.0% 20 145.6 150.8 144.8 179.2 8.3 7.\|-- ??? 100.0 20 0.0 0.0 0.0 0.0 0.0 Meh connection quality. Hope CCP will solve this problem ASAP!
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.09 18:03:00 - [433] - Quote Syrix Death wrote: just fyi, using currently vpn to netherlands: http://paste.ubuntu.com/7062920/ (i run mtr -rc 20 87.237.38.200 ) Meh connection quality. Hope CCP will solve this problem ASAP! can u tell me how to use VPN.. with instruction..
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.09 18:05:00 - [434] - Quote Syrix Death wrote: just fyi, using currently vpn to netherlands: http://paste.ubuntu.com/7062920/ (i run mtr -rc 20 87.237.38.200 ) Meh connection quality. Hope CCP will solve this problem ASAP! can some one tell me how to use VPN.. with instruction plz thanx
Syrix Death Perkone Caldari State 0	Posted - 2014.03.09 18:53:00 - [435] - Quote Bezdar22 wrote: Syrix Death wrote: just fyi, using currently vpn to netherlands: http://paste.ubuntu.com/7062920/ (i run mtr -rc 20 87.237.38.200 ) Meh connection quality. Hope CCP will solve this problem ASAP! can some one tell me how to use VPN.. with instruction plz thanx yes, sure! But at first u gotta need a VPN service provider or a dedicated server. Dedicated server are usually rented to ppl, same with VPN services. My service provider is https://www.perfect-privacy.com/ There is a nice instruction on how to conigure the VPN service: https://www.perfect-privacy.com/howto/vpn-with-linux/ I myself usually dont use this service for gaming as this causes a higher ping. But currently I am forced to do so
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.10 06:29:00 - [436] - Quote WTF... i understand u cant fix this problem CCP.. but at least show some response, that ur working on it or it will be fixed by that day or something .. it seems ur just completely ignoring ...
Jean-Jacques Gaterau Federal Navy Academy Gallente Federation 0	Posted - 2014.03.10 12:21:00 - [437] - Quote I'm going to cross-post this in two separate, relevant threads in hopes it might help someone. We Steam users have had an absolute nightmare the last week and a half to two weeks. The game worked sometimes, then not at all (but as oft seems to be the case, it wasn't the same for everyone). Then, for the last five days, an apparently large number of us have been able to log on a single time (there are multiple threads on the Eve forum at Steam, one of which reached 10 pages). Five days, no ability at all. When we tried to use the launcher, it Error -7ed out. When we tried to login either here or in the spot to give support tickets, "the connection was reset." So we couldn't even get tech support (someone eventually pointed out a way to e-mail without logging in, after several days had already passed). But people who also had a regular CCP account could use the same launcher on the same computer and get in. It was only logging in with Steam, here or in the launcher, that this happened. And of course, we cannot bypass the launcher the way CCP users can. It appeared that, for whatever reason, Steam's https SSL stuff was refusing to talk to Eve's https SSL stuff. Did all the usual stuff, repair tool, clear cache, manual patcher, to no avail. Until now. I didn't try to logon yesterday (though I see others on the Steam Eve forums who still could not), but whichever day the latest patch I just applied was released... just fixed it. At first, i could not get the Steam login to work (meaning when I opened through Steam I was getting the usual CCP login, which I can't use), but I then logged out of Steam, logged back in, and boom. Workage. And with it went the socket closed errors. Completely. So, folks, whatever y'all just did, you are on the right path. So, anyone having these problems that uses Steam, patch that sucker outside of Steam now. Then log out of Steam, log back in, and try opening the game. And good luck.
Moostang GoonWaffe Goonswarm Federation 3	Posted - 2014.03.10 12:23:00 - [438] - Quote And I bet we're all fixed again since CCP isn't sending us through Verisign anymore. So apparently they're screwing up our game just on the weekends. If CCP is fkin up our game time just for the New Eden Open this is a new low, even for CCP.
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.10 12:55:00 - [439] - Quote Moostang wrote: And I bet we're all fixed again since CCP isn't sending us through Verisign anymore. So apparently they're screwing up our game just on the weekends. If CCP is fkin up our game time just for the New Eden Open this is a new low, even for CCP. 5 days now still cant log in
Inspiration 125	Posted - 2014.03.10 14:12:00 - [440] - Quote Sera Ishtal wrote: Me and my wife just started having issues, we have played for 4+ years now and have never had a single issue with this. About 3 hours ago we started having random drops on some of our toons, we could log them back in and then another would go 5-10 minutes later. I am at the point now that I can not stay logged in for more then 20 seconds before I am getting a socket closed error. Everything else works just fine, youtube, battlefield3, playstation network - everything! accept eve. WHAT DO!!!?!?!?!? I can see a baby boom coming ;) I hate arguing with static minds that relate everything relative to the status-quo. By definition these minds oppose logic, reason, posses a narrow view and object against solutions for issues that have half an existing workaround. Left up to them, nothing would ever progress!
asteroidjas Rothschild's Sewage and Septic Sucking Services The Possum Lodge 30	Posted - 2014.03.10 16:38:00 - [441] - Quote Moostang wrote: And I bet we're all fixed again since CCP isn't sending us through Verisign anymore. So apparently they're screwing up our game just on the weekends. If CCP is fkin up our game time just for the New Eden Open this is a new low, even for CCP. No such luck for me so far its socket-disconnet heavy day as usually (for the past few weeks)
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.11 02:38:00 - [442] - Quote using hotspot shield service which is 3 days triel.. that gives me acccess to eve.. how ever this makes everything super slow.. u cant use anything.. sometimes things get hang in ur pc... not recommended.. FIX the DAMN server
Jean-Jacques Gaterau Federal Navy Academy Gallente Federation 0	Posted - 2014.03.11 03:26:00 - [443] - Quote Bezdar22 wrote: using hotspot shield service which is 3 days triel.. that gives me acccess to eve.. how ever this makes everything super slow.. u cant use anything.. sometimes things get hang in ur pc... not recommended.. FIX the DAMN server I had to do this for a while (and there is a free version you can use, by the way), but be warned: I was unable to join corps because of it. They see you using a VPN, they assume you are a spy.
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.11 05:32:00 - [444] - Quote Jean-Jacques Gaterau wrote: Bezdar22 wrote: using hotspot shield service which is 3 days triel.. that gives me acccess to eve.. how ever this makes everything super slow.. u cant use anything.. sometimes things get hang in ur pc... not recommended.. FIX the DAMN server I had to do this for a while (and there is a free version you can use, by the way), but be warned: I was unable to join corps because of it. They see you using a VPN, they assume you are a spy. ok link the site that is free thank u..
Jean-Jacques Gaterau Federal Navy Academy Gallente Federation 0	Posted - 2014.03.11 05:45:00 - [445] - Quote Bezdar22 wrote: Jean-Jacques Gaterau wrote: Bezdar22 wrote: using hotspot shield service which is 3 days triel.. that gives me acccess to eve.. how ever this makes everything super slow.. u cant use anything.. sometimes things get hang in ur pc... not recommended.. FIX the DAMN server I had to do this for a while (and there is a free version you can use, by the way), but be warned: I was unable to join corps because of it. They see you using a VPN, they assume you are a spy. ok link the site that is free thank u.. http://www.hotspotshield.com/ Just go there and click the one that says Free Download instead of the one that says Buy Elite Version. It'll pester you with ads when you browse, but it works.
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.11 10:05:00 - [446] - Quote Jean-Jacques Gaterau wrote: Bezdar22 wrote: Jean-Jacques Gaterau wrote: Bezdar22 wrote: using hotspot shield service which is 3 days triel.. that gives me acccess to eve.. how ever this makes everything super slow.. u cant use anything.. sometimes things get hang in ur pc... not recommended.. FIX the DAMN server I had to do this for a while (and there is a free version you can use, by the way), but be warned: I was unable to join corps because of it. They see you using a VPN, they assume you are a spy. ok link the site that is free thank u.. http://www.hotspotshield.com/ Just go there and click the one that says Free Download instead of the one that says Buy Elite Version. It'll pester you with ads when you browse, but it works. i have download this one but i think its only for 3 days
Jean-Jacques Gaterau Federal Navy Academy Gallente Federation 0	Posted - 2014.03.11 11:03:00 - [447] - Quote Bezdar22 wrote: i have download this one but i think its only for 3 days That was the one I used for about two weeks.

CCP Goliath C C P C C P Alliance 2016	Posted - 2014.03.11 11:15:00 - [448] - Quote https://forums.eveonline.com/default.aspx?g=posts&t=328563&find=unread Can people have a look at this thread and see if they meet the conditions in it? Try it out - could fix your issues. CCP Goliath \| QA Director \| EVE Illuminati \| @CCP_Goliath

Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.11 12:59:00 - [449] - Quote CCP Goliath wrote: https://forums.eveonline.com/default.aspx?g=posts&t=328563&find=unread Can people have a look at this thread and see if they meet the conditions in it? Try it out - could fix your issues. yah i have read that ,, now why dont u get fired i dont understand and why dont CCP recruit genius like him i m using this same router same connection for 3 years never had problem with eve now suddenly ur stupid patch *@@&#^*# i m sorry if i offended u .. but i think u understand my anger i will still wait for proper solution from CCP
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.11 14:11:00 - [450] - Quote after 5 days wait Hello, Thank you for contacting customer support. We apologize for the late reply and appreciate your patience. The socket error is the result of the TCP protocol closing the connection as it deems the connection unreliable. This usually is the result of the protocol having to resend the same packet several times in a row without success and unfortunately can happen very quickly for a variety of reasons, reaching from interference on a wireless network or a squeezed network cable to a router experiencing issues of some sort outside of the jurisdiction of ours or your ISP's circle of influence. Any issues within our own hardware that could cause this would be caught quickly by our monitoring and affect any player whose connection goes over that part of our networking hardware at the time and thus affect a large player base at the same time. If everything on your ISP's end is fine as well, then I fear the root cause for those issues lies on other hops along the route. If you have access to a VPN service that allows you to connect via other servers in the world, it can help checking whether or not those connection losses still appear when going through this different route. Other than that, there is unfortunately nothing else we can effectively offer as support in this regard. If speaking with your ISP or using a VPN resolves the issue, we can forward this to our Billing department for reimbursement of any time you were unable to use due to this issue. Best Regards, GM Smiley CCP Customer Support \| EVE Online \| DUST 514
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.11 14:12:00 - [451] - Quote Bezdar22 wrote: after 5 days wait Hello, Thank you for contacting customer support. We apologize for the late reply and appreciate your patience. The socket error is the result of the TCP protocol closing the connection as it deems the connection unreliable. This usually is the result of the protocol having to resend the same packet several times in a row without success and unfortunately can happen very quickly for a variety of reasons, reaching from interference on a wireless network or a squeezed network cable to a router experiencing issues of some sort outside of the jurisdiction of ours or your ISP's circle of influence. Any issues within our own hardware that could cause this would be caught quickly by our monitoring and affect any player whose connection goes over that part of our networking hardware at the time and thus affect a large player base at the same time. If everything on your ISP's end is fine as well, then I fear the root cause for those issues lies on other hops along the route. If you have access to a VPN service that allows you to connect via other servers in the world, it can help checking whether or not those connection losses still appear when going through this different route. Other than that, there is unfortunately nothing else we can effectively offer as support in this regard. If speaking with your ISP or using a VPN resolves the issue, we can forward this to our Billing department for reimbursement of any time you were unable to use due to this issue. Best Regards, GM Smiley CCP Customer Support \| EVE Online \| DUST 514 i think 4 years its enough playing eve... bye
Moostang GoonWaffe Goonswarm Federation 3	Posted - 2014.03.11 18:06:00 - [452] - Quote CCP Goliath wrote: https://forums.eveonline.com/default.aspx?g=posts&t=328563&find=unread Can people have a look at this thread and see if they meet the conditions in it? Try it out - could fix your issues. Seriously? I'm on Cable modem, not DSL. Also, I ONLY experience a crappy connection to Eve when CCP routes their subnet through Verisign. Every time you do this I experience delays to Eve services (forums etc), authentication in the launcher, and socket closed in the Eve Client. However, as soon as CCP normalizes routing, all of those problems go away. So please, stop redirecting the blame and stop rerouting through the crappy Verisign network and I'll be happy.
Lanik Solette Andes Development Company 0	Posted - 2014.03.12 20:45:00 - [453] - Quote My problem always seemed to occur around 4:00PM right when kids came home from school and internet usage in the area increased and then around 10:00 PM it went away I assume they went to bed and usage declined. What seems to have worked for me was to adjust my QOS (Quality of Service ) rules on my router. It came preconfigured with some rules that conflicted with EVE. The games that I know of that use the same port (26000) as Eve are Quake series, Enemy Territory, and Elite Force. The router had Quake preconfigured so I deleted those and made new ones for EVE and a MAC address rule for my PC. I don't know if this was the problem or if itGÇÖs just a coincidence but I haven't had a packet issue for 2 days now.
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.13 00:25:00 - [454] - Quote this is an epic problem.. i have a Q if i ask to service provider to change my IP will they do it ? is it gonna solve the issue?
Hadrian Blackstone Barringtons Research 42	Posted - 2014.03.13 07:05:00 - [455] - Quote I'd like to check in. Two and a half weeks ago I posted in this thread about socket closing issues. I decided to unplug my router and go straight from my cable modem to my computer, to see if it was any way router related. Since that time I have not had one (knock on wood) single socket close. I'll keep it going until the end of the month and plug my router back in starting in April, and I will see if the closings come back.
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.13 13:28:00 - [456] - Quote Hadrian Blackstone wrote: I'd like to check in. Two and a half weeks ago I posted in this thread about socket closing issues. I decided to unplug my router and go straight from my cable modem to my computer, to see if it was any way router related. Since that time I have not had one (knock on wood) single socket close. I'll keep it going until the end of the month and plug my router back in starting in April, and I will see if the closings come back. how did u do that?,, can u explain a little.. i have adsl2 and i m using cable from router to PC .. and haveing this problem, bfr that i ever had this problem..
Hadrian Blackstone Barringtons Research 42	Posted - 2014.03.13 18:34:00 - [457] - Quote Bezdar22 wrote: Hadrian Blackstone wrote: I'd like to check in. Two and a half weeks ago I posted in this thread about socket closing issues. I decided to unplug my router and go straight from my cable modem to my computer, to see if it was any way router related. Since that time I have not had one (knock on wood) single socket close. I'll keep it going until the end of the month and plug my router back in starting in April, and I will see if the closings come back. how did u do that?,, can u explain a little.. i have adsl2 and i m using cable from router to PC .. and haveing this problem, bfr that i ever had this problem.. Well if you have a cable box/router set up like me, just unplug the ethernet cable from your router and plug it directly in the back of your cable box.
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.13 18:44:00 - [458] - Quote Hadrian Blackstone wrote: Bezdar22 wrote: Hadrian Blackstone wrote: I'd like to check in. Two and a half weeks ago I posted in this thread about socket closing issues. I decided to unplug my router and go straight from my cable modem to my computer, to see if it was any way router related. Since that time I have not had one (knock on wood) single socket close. I'll keep it going until the end of the month and plug my router back in starting in April, and I will see if the closings come back. how did u do that?,, can u explain a little.. i have adsl2 and i m using cable from router to PC .. and haveing this problem, bfr that i ever had this problem.. Well if you have a cable box/router set up like me, just unplug the ethernet cable from your router and plug it directly in the back of your cable box. hmm no i dont have that .. mine like phone line comes to router then ether line router to pc any other solution i can try .. VPN still works but its laggy .. not recomment for pvp or heavy plex or WH ops
Jein Mai Garoun Investment Bank Gallente Federation 0	Posted - 2014.03.14 12:01:00 - [459] - Quote Been researching a possible solution for this and none found so far. The game is unplayable currently with socket closings happening about every 5 minutes. Has anyone come found a solution besides the ADSL, VPN or new router recommendations. I ran a tracert to the Eve Servers and here are my results: Microsoft Windows [Version 6.3.9600] (c) 2013 Microsoft Corporation. All rights reserved. Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops: 1 4 ms 2 ms 1 ms xx.x.x.1 2 32 ms 23 ms 38 ms xxx.xx.xxx.1 3 14 ms 12 ms 17 ms te-0-1-0-2-sur02.york.pa.pitt.comcast.net [68.85 .43.245] 4 17 ms 18 ms 13 ms te-0-11-0-1-ar03.lancaster.pa.pitt.comcast.net [ 162.151.20.33] 5 23 ms 23 ms 30 ms pos-0-2-0-0-ar03.mckeesport.pa.pitt.comcast.net [68.85.52.154] 6 35 ms 28 ms 32 ms he-4-5-0-0-cr01.ashburn.va.ibone.comcast.net [68 .86.94.165] 7 31 ms 33 ms 28 ms be-15-pe04.ashburn.va.ibone.comcast.net [68.86.8 4.222] 8 228 ms 102 ms 220 ms 202-126-245-83.packetexchange.net [83.245.126.20 2] 9 98 ms 251 ms 225 ms srv246-f.ccp.cc [87.237.37.246] 10 100 ms 256 ms 100 ms srv200-g.ccp.cc [87.237.38.200] Trace complete.
Sturmwolke 507	Posted - 2014.03.14 14:17:00 - [460] - Quote To those having PERSISTENT socket issues, attempt a VPN tunnel connection. You need to re-route your packets via a different network. It doesn't come without costs however (from extra TCP overheads), but at least you can login and do stuffs. Temporary workaround until CCP gets their head from under the sand. Plenty of options for VPN clients, but imo, stick to freeware open source unless you don't mind paying. One suggestion, check - http://www.vpngate.net/en/ Read. It's almost painless to get it working. Also see : https://forums.eveonline.com/default.aspx?g=posts&m=4344737#post4344737

ISD Ezwal ISD Community Communications Liaisons 1002	Posted - 2014.03.15 01:28:00 - [461] - Quote I have removed a rule breaking post and the one quoting it. The rules: 9. Posting of private CCP communication is prohibited. The posting of private communication between the Game Masters, EVE Team members, Moderators, Administrators of the forums and forum users is prohibited. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including petition responses and emails) received from any of the aforementioned parties. ISD Ezwal Commander Community Communication Liaisons (CCLs) Interstellar Services Department

Myla Emeg Perkone Caldari State 0	Posted - 2014.03.15 04:21:00 - [462] - Quote so I played since 04 left in 2011 signed u again last week update the patch and now socket errors every few mins this is no way my issue glad it was only 9.99 to resub as ccp are still incompetent it seems least they didn't take my boot.ini file I guess
Lord Battlestar CALIMA COLLABORATIVE Atrox Urbanis Respublique Abundatia 186	Posted - 2014.03.15 05:29:00 - [463] - Quote I have found my doing a flush dns command and a renew ip command it seems to help with the socket close problems I once podded myself by blowing a huge fart.
Sturmwolke 510	Posted - 2014.03.15 09:31:00 - [464] - Quote I'm skeptical with the flush DNS and renew IP suggestion tbh. This socket closed issue seems to be pointing out to be a NAT traversal issue, or at least related to it, judging from some of the posts. Some folks that bridged their connection seemed to resolve their issues, but bridging has its own set of problems, foremost is the security isssue. The packet lost/congestion theory is certainly a contributing factor, but I don't think it's the main root cause. A short test with a lossy route showed that the EVE client can handle packet losses .... up to a point. The root issue, imo, I think something in CCP's client code isn't handling NAT traversal as elegantly as the ubiquitous BitTorrent clients (i.e. you can learn from them) Maybe CCP should look up this avenue if they aren't already aware of it. (that's assuming they're still reading this thread.)
Bezdar22 0utLaw. Northern Coalition. 1	Posted - 2014.03.15 11:56:00 - [465] - Quote Lord Battlestar wrote: I have found my doing a flush dns command and a renew ip command it seems to help with the socket close problems how do i do that.. can u explain a little plz..] step by step will be awsome thanx
Moostang GoonWaffe Goonswarm Federation 4	Posted - 2014.03.15 15:24:00 - [466] - Quote Well I woke up this morning wanting to play Eve, tried to log in but the authentication through the launcher is not working for me. So, tried to log in through the Eve Client and it's extremely slow. I checked my trace route and oh look, no surprise, CCP is routing us through the crappy Verisign network again. CCP PLEASE STOP REROUTING US THROUGH VERISIGN AS IT CAUSES PROBLEMS
Qal Reith Brave Newbies Inc. Brave Collective 2	Posted - 2014.03.15 16:59:00 - [467] - Quote Sigh, And the problem is back again after todays downtime.
Spynner UNSTABLE NEIGHBORHOOD skylian Verge 0	Posted - 2014.03.15 17:00:00 - [468] - Quote This is second day i have black screen log in. Non of my client are working. After i pick which toon i want to play it goes to a black screen. And if my web browser (Mozilla Firefox) is active it also goes to a black screen until i close eve and restart Mozilla Also launcher is very slow. Any fix soon ?
Sturmwolke 510	Posted - 2014.03.15 18:02:00 - [469] - Quote Yeah, they re-routed through vrsn.net (Verisign), presumably after that 15th Mar extended DT. Packet loss is even worse than what was (.telia.net) previously.
BIG DON hardergamer Red-Five The Serenity Initiative 0	Posted - 2014.03.15 22:26:00 - [470] - Quote Year im geting the same thing, black screen, after loading,
asteroidjas Rothschild's Sewage and Septic Sucking Services The Possum Lodge 30	Posted - 2014.03.15 23:07:00 - [471] - Quote And yet again, CCP sidesteps any real troubleshooting and responsibility and hands ppl a debatable temp fix to this situation. The fact they locked that thread without explaining the how/why themselves as the 'experts' doesn't bode well for me to trust the 'i know what i'm doing' self proclaimed expert. And no, i cannot just plug my modem straight into my PC as i have multiple (several PC's and gaming consoles) devices in my home. CCP, man up and take responsibility. This is not caused by being alt-tabbed out or simply not interacting with the client. This happens more often when i am actively trying to use the client, and oddly, less often when i am AFK for hours at a time.
Hadrian Blackstone Barringtons Research 48	Posted - 2014.03.16 00:04:00 - [472] - Quote asteroidjas wrote: And yet again, CCP sidesteps any real troubleshooting and responsibility and hands ppl a debatable temp fix to this situation. The fact they locked that thread without explaining the how/why themselves as the 'experts' doesn't bode well for me to trust the 'i know what i'm doing' self proclaimed expert. And no, i cannot just plug my modem straight into my PC as i have multiple (several PC's and gaming consoles) devices in my home. CCP, man up and take responsibility. This is not caused by being alt-tabbed out or simply not interacting with the client. This happens more often when i am actively trying to use the client, and oddly, less often when i am AFK for hours at a time. Hey look over there, a new battleship! Isn't it cool??
asteroidjas Rothschild's Sewage and Septic Sucking Services The Possum Lodge 30	Posted - 2014.03.16 03:03:00 - [473] - Quote Hadrian Blackstone wrote: Hey look over there, a new battleship! Isn't it cool?? Oh...shiney... tries to look at it, but mouse click isn't rotating the screen.....3 minutes later the client realizes it had a socket DC
Lord Battlestar CALIMA COLLABORATIVE Atrox Urbanis Respublique Abundatia 186	Posted - 2014.03.16 03:51:00 - [474] - Quote Sturmwolke wrote: I'm skeptical with the flush DNS and renew IP suggestion tbh. This socket closed issue seems to be pointing out to be a NAT traversal issue, or at least related to it, judging from some of the posts. Some folks that bridged their connection seemed to resolve their issues, but bridging has its own set of problems, foremost is the security isssue. Furthermore, it's a workaround, not a PERMANENT FIX. The packet lost/congestion theory is certainly a contributing factor, but I don't think it's the main root cause. A short test with a lossy route showed that the EVE client can handle packet losses .... up to a point. The root issue, imo, I think something in CCP's client code isn't handling NAT traversal as elegantly as the ubiquitous BitTorrent clients (i.e. you can learn from them) Maybe CCP should look up this avenue if they aren't already aware of it. (that's assuming they're still reading this thread.) It worked for me when my characters kept socket closing on login. As for anyone else I cannot say for sure if it will work. As for the other person just google flushing dns for your operating system. I once podded myself by blowing a huge fart.
Jein Mai Garoun Investment Bank Gallente Federation 0	Posted - 2014.03.17 15:30:00 - [475] - Quote Has CCP acknowledge this to be an issue on their end?
Syrix Death Perkone Caldari State 0	Posted - 2014.03.17 17:39:00 - [476] - Quote Jein Mai wrote: Has CCP acknowledge this to be an issue on their end? Yes they are. I received a response to my ticket stating that they are analyzing that problem currently. However they mentioned the possiblity about compensating lost play time,
Moostang GoonWaffe Goonswarm Federation 4	Posted - 2014.03.17 22:38:00 - [477] - Quote And to no surprise, all of my Eve connectivity problems are gone now that we're not routed through Verisign anymore. Damn CCP and their re-route for the tournament.
Rivirin alMandumah Hall Of The Dead 0	Posted - 2014.03.18 05:07:00 - [478] - Quote I believe i am having this problem, NAT Traversal issue..., so I routed ALL my traffic through a vpn, the problem went away. I would like to route only the traffic to EVE through the VPN. What is eve's ip addresses/range?
Yun Kuai Polaris Rising Gentlemen's Agreement 111	Posted - 2014.03.18 08:19:00 - [479] - Quote At first it started with 1 toon staying logged in while the other DC'ed to often to count; this happened for a couple days. Then it progressed to having one toon be able to log on, but the other just DC'ing on a black screen after selecting a character. Now, going on over a week, I've not been able to log on either character. I can open the launcher and it loads just fine. It says that tranquility is online and the server is running. I log in and the game loads up slowly to the character selection page. I select my character and get a loading icon. The screen goes black and I get a socket closed message after 2 mins of being on a blacks screen. To add some more information, I lived in China (I'm not Chinese so no I won't play on Serenity servers) for 3 years now and this is the first time I've had this issue. I get the occasional DC to the stupidly slow internet speeds, but this is the first time I've not been able to actually log on. Also, the whole contact your ISP and get them to come out isn't plausible (you think customer service is bad back home....) considering the network requirements and language barrier. Please help, I'm having EvE withdrawls....
Bezdar22 0utLaw. Northern Coalition. 2	Posted - 2014.03.19 04:22:00 - [480] - Quote Yun Kuai wrote: At first it started with 1 toon staying logged in while the other DC'ed to often to count; this happened for a couple days. Then it progressed to having one toon be able to log on, but the other just DC'ing on a black screen after selecting a character. Now, going on over a week, I've not been able to log on either character. I can open the launcher and it loads just fine. It says that tranquility is online and the server is running. I log in and the game loads up slowly to the character selection page. I select my character and get a loading icon. The screen goes black and I get a socket closed message after 2 mins of being on a blacks screen. To add some more information, I lived in China (I'm not Chinese so no I won't play on Serenity servers) for 3 years now and this is the first time I've had this issue. I get the occasional DC to the stupidly slow internet speeds, but this is the first time I've not been able to actually log on. Also, the whole contact your ISP and get them to come out isn't plausible (you think customer service is bad back home....) considering the network requirements and language barrier. Please help, I'm having EvE withdrawls.... man i have exectly the same problem .. i have to use VPN to get into eve.. which is super slow .. havnt seen CCP reply anything yet... sigh...
Kirell Treasure Hunter Enterprises R.E.P.O. 16	Posted - 2014.03.19 06:54:00 - [481] - Quote Every single person in my corp, and many people in my alliance are also having this problem. the adhoc work around is not a solution to this problem, this leaves your computer vulnerable to attacks. NOT ACCEPTABLE CCP. this issue is CCP's fault, and since I can no longer play EVE reliably, My corp and I will be "taking a break" to go play something else until they get these issues fixed.
Yun Kuai Polaris Rising Gentlemen's Agreement 111	Posted - 2014.03.19 14:38:00 - [482] - Quote Yun Kuai wrote: At first it started with 1 toon staying logged in while the other DC'ed to often to count; this happened for a couple days. Then it progressed to having one toon be able to log on, but the other just DC'ing on a black screen after selecting a character. Now, going on over a week, I've not been able to log on either character. I can open the launcher and it loads just fine. It says that tranquility is online and the server is running. I log in and the game loads up slowly to the character selection page. I select my character and get a loading icon. The screen goes black and I get a socket closed message after 2 mins of being on a blacks screen. To add some more information, I lived in China (I'm not Chinese so no I won't play on Serenity servers) for 3 years now and this is the first time I've had this issue. I get the occasional DC to the stupidly slow internet speeds, but this is the first time I've not been able to actually log on. Also, the whole contact your ISP and get them to come out isn't plausible (you think customer service is bad back home....) considering the network requirements and language barrier. Please help, I'm having EvE withdrawls.... Well update time: I've multiple times throughout each day to connect. This evening I attempted to log in, same thing showing as above showing that everything should be working fine, except now it's gotten even worse. Now, I open the launcher and log in (says Tranquility server is online and doing well), the game client opens but I'm DC'ing before the character selection screen now HALP!!!!
Jein Mai Garoun Investment Bank Gallente Federation 0	Posted - 2014.03.20 00:49:00 - [483] - Quote Very frustrated with this issue and the virtual silence from CCP.. Has been going on for over 2 weeks now and nothing! Tonight it took me 6 log-ins just to update my skill queue and barely got that off before my socket closed.
Bezdar22 0utLaw. Northern Coalition. 2	Posted - 2014.03.20 12:24:00 - [484] - Quote Jein Mai wrote: Very frustrated with this issue and the virtual silence from CCP.. Has been going on for over 2 weeks now and nothing! Tonight it took me 6 log-ins just to update my skill queue and barely got that off before my socket closed. 1 pettion and ask for reimbursement. then in the mean time use crapy VPN which is search and install ... very slow but will let u get in game
Bezdar22 0utLaw. Northern Coalition. 2	Posted - 2014.03.20 12:26:00 - [485] - Quote Yun Kuai wrote: Yun Kuai wrote: At first it started with 1 toon staying logged in while the other DC'ed to often to count; this happened for a couple days. Then it progressed to having one toon be able to log on, but the other just DC'ing on a black screen after selecting a character. Now, going on over a week, I've not been able to log on either character. I can open the launcher and it loads just fine. It says that tranquility is online and the server is running. I log in and the game loads up slowly to the character selection page. I select my character and get a loading icon. The screen goes black and I get a socket closed message after 2 mins of being on a blacks screen. To add some more information, I lived in China (I'm not Chinese so no I won't play on Serenity servers) for 3 years now and this is the first time I've had this issue. I get the occasional DC to the stupidly slow internet speeds, but this is the first time I've not been able to actually log on. Also, the whole contact your ISP and get them to come out isn't plausible (you think customer service is bad back home....) considering the network requirements and language barrier. Please help, I'm having EvE withdrawls.... Well update time: I've multiple times throughout each day to connect. This evening I attempted to log in, same thing showing as above showing that everything should be working fine, except now it's gotten even worse. Now, I open the launcher and log in (says Tranquility server is online and doing well), the game client opens but I'm DC'ing before the character selection screen now VPN which is search and install ... very slow but will let u get in game HALP!!!!
Maximum Entropy Entropic Principal 5	Posted - 2014.03.22 04:37:00 - [486] - Quote I have been having socket disconnects for the last couple weeks. Tonight, I warped into a Mordus Headhunters level 4 mission, and when I landed activated my bastion module. It didn't activate. Client quit responding, and eventually I got the "Socket disconnect" error message window. I tried logging back in as fast as possible, but it was too late. My vargur was destroyed (1.3 billion loss.) Too much dps too fast, before the server warped me away. I had no isk, and that vargur was the only way I had to make isk, so I'm hoping that CCP will reimburse it.
Abyss Azizora Ominous Holding 85	Posted - 2014.03.22 07:45:00 - [487] - Quote I have not been having this issue until today, now I get a black hanger background and a socket closed error moments later when docking frequently. Maybe one in every five station dockings I do.
Yun Kuai Polaris Rising Gentlemen's Agreement 112	Posted - 2014.03.22 17:51:00 - [488] - Quote Confirming that yesterday I was able to log in for about 30mins before not being able to log in again. I managed to kill a dramiel so that was okay, but I'm still essentially going on 2 weeks of not being able to play. Still getting the same thing of everything showing EvE should be up and running just fine, logging in to the character selection screen (sometimes not even that far), and then just black screening until the socket closes... I've petitioned CCP about it, it's being taken to a senior GM at the moment so I'm just waiting for a response from them. I seriously hope there is something done about this soon
Alexader Shinne Imperial Academy Amarr Empire 0	Posted - 2014.03.23 06:02:00 - [489] - Quote socket was closed 10+times from yester day, change the port to 3724, can log in but 10mins again, try the mtr tools shows loss 50%+ through the server 62.115.14.113 dn-b3-link.telia.net, the webservice provider of CCP???
Syrix Death Dirt 'n' Glitter I Whip My Slaves Back and Forth 0	Posted - 2014.03.24 16:14:00 - [490] - Quote Someone tried already this one: https://wiki.eveonline.com/en/wiki/Problems_connecting_on_port_26000
Sturmwolke 514	Posted - 2014.03.25 08:40:00 - [491] - Quote Definite bingo on port 3724 and that more or less confirmed my suspicion on a CCP client NAT (burrowing) issue. Thanks. The _root_ problem is highly unlikely a carrier issue, because if it is, I'd be hearing a collective uproar coming from my side of internet. Swapping to port 3724 resolved my _persistent_ black screen then socket closed after character selection issue. No VPN workaround necessary atm. Now, let's see if port 3724 is stable.
Yun Kuai Polaris Rising Gentlemen's Agreement 112	Posted - 2014.03.25 10:12:00 - [492] - Quote Sturmwolke wrote: Definite bingo on port 3724 and that more or less confirmed my suspicion on a CCP client NAT (burrowing) issue. Thanks. The _root_ problem is highly unlikely a carrier issue, because if it is, I'd be hearing a collective uproar coming from my side of internet. Swapping to port 3724 resolved my _persistent_ black screen then socket closed after character selection issue. No VPN workaround necessary atm. Now, let's see if port 3724 is stable. Confirming that I was able to log in for about 5mins before DC'ing again so I wouldn't say very stable at all
Sturmwolke 521	Posted - 2014.03.25 17:22:00 - [493] - Quote Atm, I'm trying to figure out why port 26000 (Quake and other games also use this port) suddenly stopped working. My connection on port 3724 is robust and is back to normal as before. This socket closed issue (right after the character selection screen) is 100% replicable (Rubicon patch 1.3.4 made no difference). Quick check on a few online resource (gric.com/canyouseeme.org) confirms they were able to detect changes to port 26000 when in open state (port forwarded)/closed or stealthed state (dyn NAT). So, incoming/ongoing TCP/UDP traffic isn't likely blocked by the ISP. I can't confirm if there's any traffic shaping, but imo, it's highly unlikely that any would affect the EVE client. EVE is low bandwidth, latency tolerant (or did they tighten this timing in the client recently?). The major issue here is you simply can't get a proper test done since you have to eliminate routing due to the different paths. It's not 100% reliable. Calling the ISP is a ping-pong affair, I only do this if there's enough grounds/proof to show it's their problem, else it's generally a waste of time. The most reliable test can only be done thru the route taken by the EVE client, SIMULATING its typical data transfer requests. That brings me to this question. Now, I don't know if the EVE client has a built-in network diag tool that logs all messages under the log server. Thus far, CCP have relied on simple PathPing to troubleshoot network issues (afaik for their L1 support). Whats mind boggling, despite the long standing socket closed issues reports, no one at CCP has thought about writing a simple public test program that simulates & evaluates the typical client communication - everything from packet length, headers used, typical time outs etc. to HELP customers TROUBLESHOOT their issues. Can it be that hard to write a simple custom network test program, preferably with its own dedicated CCP test IP?
Alexader Shinne Imperial Academy Amarr Empire 0	Posted - 2014.03.27 13:39:00 - [494] - Quote today the game speed was so perfect,but suddenly socket closed again when in the ugly mission My Sweet Privateer, no reason ping result loss <10%...just the chat from corp!!! Who tell me Why???
seth Hendar I love you miners 505	Posted - 2014.03.27 14:22:00 - [495] - Quote Sturmwolke wrote: Atm, I'm trying to figure out why port 26000 (Quake and other games also use this port) suddenly stopped working. My connection on port 3724 is robust and is back to normal as before. This socket closed issue (right after the character selection screen) is 100% replicable (Rubicon patch 1.3.4 made no difference). Quick check on a few online resource (gric.com/canyouseeme.org) confirms they were able to detect changes to port 26000 when in open state (port forwarded)/closed or stealthed state (dyn NAT). So, incoming/ongoing TCP/UDP traffic isn't likely blocked by the ISP. I can't confirm if there's any traffic shaping, but imo, it's highly unlikely that any would affect the EVE client. EVE is low bandwidth, latency tolerant (or did they tighten this timing in the client recently?). The major issue here is you simply can't get a proper test done since you have to eliminate routing due to the different paths. It's not 100% reliable. Calling the ISP is a ping-pong affair, I only do this if there's enough grounds/proof to show it's their problem, else it's generally a waste of time. The most reliable test can only be done thru the route taken by the EVE client, SIMULATING its typical data transfer requests. That brings me to this question. Now, I don't know if the EVE client has a built-in network diag tool that logs all messages under the log server. Thus far, CCP have relied on simple PathPing to troubleshoot network issues (afaik for their L1 support). Whats mind boggling, despite the long standing socket closed issues reports, no one at CCP has thought about writing a simple public test program that simulates & evaluates the typical client communication - everything from packet length, headers used, typical time outs etc. to HELP customers TROUBLESHOOT their issues. Can it be that hard to write a simple custom network test program, preferably with its own dedicated CCP test IP? Edit: I'm sure this is already obvious, there are a couple of applications out there that can be used as a base or even code base for apps. Netcat and Ncat respectively. Unfortunately, you need the proper public list server to reply to queries, else they're about almost useless. Various references seem to recommend Firebind (firebind.com) to fill this void, but again, it's limited to the pipe between Firebind's server and your client. It can probably serve as a base reference. I pulled out Wireshark to check on the network traffic. Port 26000 is giving out multiple TCP Dup Ack (source 87.237.38.200) on one particular data frame. Earlier frames are fine, which would imply port 26000 to be working and valid. This isn't making complete sense atm. In comparison, Port 3724 traffic is as clean as a whistle (i.e. no errors that would imply TCP delivery issues). That deepens the mystery. would you mind sharing a typical wireshark log (edited for confidentiality if required) so we can see and go deeper on this issue? i don't have such issues so i can't see that behaviour on my side. if you can't or don't want to share the log, could you check if the several "dup ack" are about the same packet? there are supposed to be 3 / last Byte /packet to tell server he can send the rest, if the following "dup ack" sequence is for the same packet, then this might be that either the server didn't received the "dup ack", failed to send again the next packet, or you failed to receive it. after a few retry, TCP will double the delay between 2 "dup ack" salvo also, having "dup ack" means that some packets were lost in the first place..... this can be seen by spotting [TCP Retransmission] request from you to the server
Sturmwolke 530	Posted - 2014.03.28 12:21:00 - [496] - Quote seth Hendar wrote: [ would you mind sharing a typical wireshark log (edited for confidentiality if required) so we can see and go deeper on this issue? Best I'm willing to share publicly is a screenshot http://i.imgur.com/AQjZp0O.png one more thing, port 3724 data is mostly done using the WOW network protocol (apparently the old Wireshark version I was using didn't see this). [see - http://dvlabs.tippingpoint.com/blog/2007/06/28/decoding-the-world-of-warcraft] that's a significant difference! Traffic shaping is still on the table, but here's the thing, my BitTorrent on port 26000 works as per normal when tested (it's usually on another port). It also doesn't make any sense when you consider it fails persistently after every character selection screen, not randomly.
Nate Hill Federal Navy Academy Gallente Federation 18	Posted - 2014.03.29 00:58:00 - [497] - Quote I'm suffering the socket closed problem recently. I thought it was caused by the submarine fiber cable disruption . After I investigated this issue for a few days I found out that it should be blamed on ldn-b3-link.telia.net whose IP is 80.239.193.141. It's extremely unstable. The latency of it alternated between 210ms and 320ms. Sometimes it has no response. And all the time out issues happend during the latency of 320ms. And I also found out it happend many times before. There seemd no solution.
Jhan Khatar Drunk Chaos 0	Posted - 2014.04.05 19:14:00 - [498] - Quote Can anybody tell me where prefs.ini resides on Windows 8?
Yury Isko Nuclear Midnight Initiative Associates 0	Posted - 2014.04.07 18:07:00 - [499] - Quote Nate Hill wrote: I'm suffering the socket closed problem recently. I thought it was caused by the submarine fiber cable disruption . After I investigated this issue for a few days I found out that it should be blamed on ldn-b3-link.telia.net whose IP is 80.239.193.141. It's extremely unstable. The latency of it alternated between 210ms and 320ms. Sometimes it has no response. And all the time out issues happend during the latency of 320ms. And I also found out it happend many times before. There seemd no solution. I can 2nd that. 63-291 with 2/10 pings time out.
seth Hendar I love you miners 517	Posted - 2014.04.08 10:33:00 - [500] - Quote Sturmwolke wrote: seth Hendar wrote: [ would you mind sharing a typical wireshark log (edited for confidentiality if required) so we can see and go deeper on this issue? Best I'm willing to share publicly is a screenshot http://i.imgur.com/AQjZp0O.png one more thing, port 3724 data is mostly done using the WOW network protocol (apparently the old Wireshark version I was using didn't see this). [see - http://dvlabs.tippingpoint.com/blog/2007/06/28/decoding-the-world-of-warcraft] that's a significant difference! Traffic shaping is still on the table, but here's the thing, my BitTorrent on port 26000 works as per normal when tested (it's usually on another port). It also doesn't make any sense when you consider it fails persistently after every character selection screen, not randomly. thx, exactly what ithought it would look like, sorry if i missed this, but did you check your path to the eve server, and if at some point, one hop is having massive packet loss? (could be interesting to do while playing eve and look right after you encounter the issue). you could use pingplotter wich is easier to manage and see issues on long runs
seth Hendar I love you miners 517	Posted - 2014.04.08 10:35:00 - [501] - Quote Jhan Khatar wrote: Can anybody tell me where prefs.ini resides on Windows 8? for me it is in the regular folder, in my case: C:\Users\Seth\AppData\Local\CCP\EVE\e_eve_tranquility\settings\prefs.ini
W0lf Crendraven The Tuskers 243	Posted - 2014.04.12 14:51:00 - [502] - Quote Had the same problem (sicne february), the pref.ini thing worked. For tq, anyone know how to make it work for sisi?
Sturmwolke 542	Posted - 2014.04.14 03:31:00 - [503] - Quote seth Hendar wrote: thx, exactly what ithought it would look like, sorry if i missed this, but did you check your path to the eve server, and if at some point, one hop is having massive packet loss? (could be interesting to do while playing eve and look right after you encounter the issue). you could use pingplotter wich is easier to manage and see issues on long runs Pingplotter is a high level tool. It tells you the congestion state and route it took. Good for quick peeks. That won't help solving this mystery. As I'd mention before, port 3724 worked flawlessly. Zero socket issues as of this post. Stable for hours with normal play. It's pointing to some sort of traffic shaping or possible underlying CCP network client code or some other code issues* that fails under specific conditions. Proving the the former is almost impossible/very difficult unless CCP cooperates by giving its customers a proper tool to test against its server. This prob won't go away as more and more networks implement stringent QoS shaping. The latter is debugging territory. I'll let it stew for a while until I can isolate the PC out. * what resources does the client load after you press the character selection? what requests does it make? what would happen if loading a resource non-fatally set it into a wait loop ... would it disconnect and show a socket error? ...... etc.
Mattasaurus Vanishing Point. The Initiative. 0	Posted - 2014.04.17 09:33:00 - [504] - Quote I have this same issue.. very frustrating CCP please address this issue.
warlax Space Explorations and Excavations Brothers of Tangra 1	Posted - 2014.04.21 18:58:00 - [505] - Quote hmm did ccp change something over the weekend. keep getting sockets closed on me all day now. Trying to run three clients. tarce looks fine (every hop under or on 11ms)
Eva Tara Ministry of War Amarr Empire 0	Posted - 2014.05.13 21:45:00 - [506] - Quote ive been having issue aswell atleast 10-14 times a day somes 3-5 times with a 10 minute period just returned to the game aswell after a two year break and it used to happen back then aswell luckily though not to me how ever it is this time
Gaara's sniper Raging Ducks Goonswarm Federation 20	Posted - 2014.05.14 17:54:00 - [507] - Quote i'm having such issue only once after i log in first time in eve, in 100% the socket change will happen on all my clients, but after i restart the client, everything is fine and no more socket changes happen untill another downtime
Saltine MOO BREW 6	Posted - 2014.05.17 06:59:00 - [508] - Quote Todays patch has introduced socket errors for me, I run 5 clients and had no issues up until today (had issues in the past but they stopped) what ever was introduced today is causing socket closures
Saltine MOO BREW 6	Posted - 2014.05.17 08:44:00 - [509] - Quote just lost 2 ships to client weirdness, had dinner came back and 2 of my clients were podded, an other well outside pos shields. (other 2 were socket disconnected errors) all ships were in a pos, I've never had any issues before, not until this last patch. while i am willing to concede that it looks like i mis-clicked and this caused my ships to move outside the pos, after i warped the last of my ships back to the pos, it started to move away from the pos again. so much weirdness that I never encountered until today's patch.
phillie blunt Perkone Caldari State 0	Posted - 2014.06.07 01:19:00 - [510] - Quote since the kronos patch I keep getting sockets closed. Didnt change anything, why this is happening? I can't play like this, everithing run fine here, the only problem is with eve...
Ved Riru Endoria Manufacturing and Allied Trades 2	Posted - 2014.06.07 10:55:00 - [511] - Quote Same problem. I was playing two accounts. Socket was closed on one account and then socket was closed on the other account a couple of minutes later. Very probably it is a server-side issue. Like some script goes through all the accounts one by one and cuts their connection with the server. Maybe it is a way to apply some hotfixes without waiting till the scheduled maintenance time.
Jess Tiki Darwins Lemmings Holding Darwins Lemmings 5	Posted - 2014.06.07 16:45:00 - [512] - Quote phillie blunt wrote: since the kronos patch I keep getting sockets closed. Didnt change anything, why this is happening? I can't play like this, everithing run fine here, the only problem is with eve... GA checking in with this exactly, every 15-20 minutes,only Since Kronos. Eve only game having problem. there are currently 2 WoWs running and Guild wars + my 2 eve accounts, which has been normal Traffic for years on Saturday in my house. But we will all get the same, "it's not a ccp problem! Did you try turning it off and on?"
SpaceTigerCross UEASC Technologies Black Thorne Alliance 3	Posted - 2014.06.09 01:25:00 - [513] - Quote Has anyone had any luck? Ive changed ports... I've checked for traffic shaping, and etc. This is my latest trace route: traceroute to 87.237.38.200 (87.237.38.200), 64 hops max, 52 byte packets 1 192.168.0.1 (192.168.0.1) 1.294 ms 3.585 ms 0.998 ms 2 11.2.64.1 (11.2.64.1) 419.957 ms 58.424 ms 17.156 ms 3 rc3sc-tge0-1-0-28-18.wp.shawcable.net (64.59.178.73) 11.360 ms 32.701 ms 12.506 ms 4 rc2nr-hge0-19-0-1.wp.shawcable.net (66.163.73.201) 26.266 ms rc2nr-hge0-19-0-0.wp.shawcable.net (66.163.73.197) 29.111 ms rc2nr-hge0-19-0-1.wp.shawcable.net (66.163.73.201) 39.379 ms 5 66.163.76.22 (66.163.76.22) 44.355 ms 66.122 ms 47.693 ms 6 rc1eqn-tge0-0-5-0.uk.shawcable.net (66.163.78.234) 171.572 ms 117.267 ms 616.788 ms 7 ge-2-1-0.mpr1.lhr2.uk.above.net (195.66.224.76) 131.463 ms 1540.752 ms 133.279 ms 8 ae7.mpr2.lhr3.uk.above.net (64.125.20.158) 136.356 ms 184.034 ms 118.528 ms 9 213-152.240-250.pxu259.above.net (213.152.240.250) 168.136 ms !X 176.839 ms !X 139.936 ms !X
phillie blunt Perkone Caldari State 1	Posted - 2014.06.10 03:45:00 - [514] - Quote still having the problem, wtf is this Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 * * * Request timed out. 3 10 ms 9 ms 12 ms 10.1.1.145 4 54 ms 38 ms 65 ms 10.1.0.18 5 82 ms 54 ms 15 ms 10.1.0.210 6 51 ms 14 ms 46 ms 213.140.51.249 7 65 ms 62 ms 31 ms Xe4-1-3-0-grtmiabr4.priv.red.telefonica-wholesal e.net [94.142.119.93] 8 36 ms 58 ms 62 ms Xe7-1-0-0-grtnycpt3.red.telefonica-wholesale.net [94.142.122.221] 9 66 ms 106 ms 38 ms ix-4-3-1-0.tcore1.MLN-Miami.as6453.net [63.243.1 52.45] 10 143 ms 178 ms 141 ms if-7-2.tcore1.AEQ-Ashburn.as6453.net [66.198.154 .177] 11 * * * Request timed out. 12 160 ms 157 ms 139 ms ldn-b3-link.telia.net [213.155.136.203] 13 156 ms 142 ms 143 ms if-17-2.tcore1.LDN-London.as6453.net [80.231.130 .130] 14 138 ms 140 ms 139 ms if-14-0-0.core4.LDN-London.as6453.net [80.231.76 .121] 15 136 ms 137 ms 154 ms srv200-g.ccp.cc [87.237.38.200] Trace complete.
Kierowca Tankowca Red Federation RvB - RED Federation 0	Posted - 2014.06.11 16:22:00 - [515] - Quote Why does this keep happening? Just lost my ship due to socket closed and it was okay on my 2nd client.
Gazzinho Fat Dragon Mining Co. Surely You're Joking 0	Posted - 2014.06.12 07:33:00 - [516] - Quote same here. since 1.1, i get socket closed every 10-15 minutes
Dele Anneto Zventec Heavy Industries 1	Posted - 2014.06.12 08:09:00 - [517] - Quote Guys can you post your ISP? I'm with Virgin Media and look: Ping statistics for 87.237.39.92: Packets: Sent = 215, Received = 196, Lost = 19 (8% loss), Approximate round trip times in milli-seconds: Minimum = 10ms, Maximum = 3545ms, Average = 504ms Pings are unstable compared to any other website
Kazzzi Trust Doesn't Rust Mordus Angels 169	Posted - 2014.06.12 21:37:00 - [518] - Quote I haven't had a socket closed error in years, until Kronos. Now I have at least one per day on every account.
Felicity Love It Was the Year 3030 1900	Posted - 2014.06.13 22:24:00 - [519] - Quote First time in YEARS... and now I'm getting "socket closed" disconnects three and four times in an hour... per account... since the glorious advent of KRONOS. CCP... time to hire back some of the technical people you airlocked over the years... clearly, all is not working as intended, and neither are the remaining staff. "Psssshhhhhhhhhhhhhh" -á-- That ambiguous and pseudo-technical term used by management to describe to staff how frakking cool something looks inside their own heads.
Felicity Love It Was the Year 3030 1909	Posted - 2014.06.14 17:28:00 - [520] - Quote ... and still getting "Socket Closed" issues... c'mon CCP... work a little magic. It's not my ISP, it's not my client, it's not sunspots or low-flying fruit bats... please fix. "Psssshhhhhhhhhhhhhh" -á-- That ambiguous and pseudo-technical term used by management to describe to staff how frakking cool something looks inside their own heads.
Sharon Drane Hedion University Amarr Empire 3	Posted - 2014.06.15 09:50:00 - [521] - Quote Is this going any where?.....I'm not able to get more than about 5 min. like every one else.
Benjamin Baltimore The Creative Assembly 9	Posted - 2014.06.16 07:52:00 - [522] - Quote I am having this same problem. It is absolutely crushing my will to play this game as I can't do any pvp/ pve or much else for that matter, for fear of disconnecting and losing my ship(s) I am more than disappointed by CCPs apparent lack of acknowledgement/ support regarding this crippling issue
Benjamin Baltimore The Creative Assembly 11	Posted - 2014.06.17 15:23:00 - [523] - Quote Well I've just received a less than helpful response to my support ticket regarding this issue. Looks like CCP are fully content with blaming the issue on your ISP or others on your network. Apparently, in their eyes, the timing of this issue with the patch and the sheer number of those affected by it are merely just coincidence. Well in any case, if this problem persists, I'll likely be leaving this game as it has become unbearable to play with these frequent disconnects...
Rellana1 The Scope Gallente Federation 3	Posted - 2014.06.19 02:07:00 - [524] - Quote I also got the same unhelpful response to my support ticket. I play a subscription for a working game,and for helpful customer support when I need it,which CCP seems determined not to provide on this issue. If this continues I'll be cancelling my subscription,and advising others not to play EVE until this is fixed.
Beaver Retriever Reality Sequence 229	Posted - 2014.06.20 13:11:00 - [525] - Quote I am having this issue now as well, but it appears to affect all of my logged in accounts at the same time. I've been tabbed out when it happens, so not sure exactly when.
Rellana1 The Scope Gallente Federation 6	Posted - 2014.06.21 05:20:00 - [526] - Quote Indeed. I lodged a support ticket which they tried to tell me that my infrastructure was causing the problem and let's just ay they'd didn't like my response which I pointed out that this happening in only EVE,shortly after a patch,and all my other games are working fine,well the fact that this only happened recently and after a patch,makes me think that just maybe the patch is causing the problem,and CCP should offer some customer support on this,not try to say that I'm causing it.
Dame Vaa'ko Death By Design Did he say Jump 4	Posted - 2014.06.29 03:52:00 - [527] - Quote bump corp lost a mach because i got socket closed and couldnt bring triage in ONLY SINCE KRONOS ITS NOT MY ISP
Sheo g'Orath Deep Core Mining Inc. Caldari State 0	Posted - 2014.06.29 10:39:00 - [528] - Quote I started having the same issue maybe 2-3 months back after returning to EVE after a long break. I thought it was my WiFi, but now it seems that the issue is much broader... In my case it is not as bad as for many of you. I ONLY get kicked from the game once every one or two hours. I am mostly mining/hauling so nothing bad happened to me because of this issue yet. Although it is a pain in the arse to have to set up the fleets again, etc. Too bad CCP does not seem to act proactively on this. I will definitely take this into consideration when they remind me of the need to prolong my subscription.
Rellana1 The Scope Gallente Federation 7	Posted - 2014.06.29 12:47:00 - [529] - Quote The last time it happened to me I was doing one of the harder lv4 missions,which is perfectly doable,if I'm not logged out at a critical moment,which I was. Logging back in I found my ships had 45% hull left,which since then,I've stopped doing anything of this nature,as the risk is,not worth the risks,if the bug happens at a critical time.
Lee Mcgee Apollo Technologies Inc 17	Posted - 2014.06.29 17:27:00 - [530] - Quote I have also started to develop this problem over the past few days. Contacted my ISP and they said everything is fine. I have tried changing the ports to EvE but still no joy.
Dame Vaa'ko Death By Design Did he say Jump 4	Posted - 2014.06.30 07:24:00 - [531] - Quote \|3 \|_\| /\/\ \|D
Son Adamu The Green Machine That Escalated Quickly. 0	Posted - 2014.07.05 10:13:00 - [532] - Quote I can't even play EVE anymore. Re-installed windows twice Re-installed EVE twice, from scratch All drivers/software are latest version Reset router to its defaults, opened ports... Tried EVE on Linux just to be sure. Every time after char selection, black screen - after 10 sec SOCKET CLOSED (2 windows). Don't tell me it is from my side please. My tracert finishes without error after 13 hops. Pingplotter is tracing good in the green zone. Ping always around 50ms. I feel like I'm being trolled. Hard. Never had this issue, all of the sudden, can't log into EVE. 5 days passed.
Lee Mcgee Viridian Corporation. 17	Posted - 2014.07.05 20:16:00 - [533] - Quote Son Adamu wrote: I can't even play EVE anymore. Re-installed windows twice Re-installed EVE twice, from scratch All drivers/software are latest version Reset router to its defaults, opened ports... Tried EVE on Linux just to be sure. Every time after char selection, black screen - after 10 sec SOCKET CLOSED (2 windows). Don't tell me it is from my side please. My tracert finishes without error after 13 hops. Pingplotter is tracing good in the green zone. Ping always around 50ms. I feel like I'm being trolled. Hard. Never had this issue, all of the sudden, can't log into EVE. 5 days passed. The socket closed message also happened to be about the same time, never had the problem before.
Lee Mcgee Viridian Corporation. 17	Posted - 2014.07.06 18:57:00 - [534] - Quote Bump.
Aces Freely Republic Military School Minmatar Republic 0	Posted - 2014.07.07 00:32:00 - [535] - Quote Too many socket closed disconnects this weekend :( probably done with this mess
Roussanne Red Frog Freight Red-Frog 0	Posted - 2014.07.09 10:41:00 - [536] - Quote This issue has only just manifest on my PC since the last release. It's like clockwork. If I sit in Station - 10 mins. If I'm doing an AFK courier run - 10 mins. I've been disconnected writing eve mails in station and Fitting ships in station. If I'm at the keyboard doing PvP iroaming FW space I won't get the issue once in a 3 -4 hour session. I thought it must have been some new feature to kick AFK pilots.
missploppy Perkone Caldari State 0	Posted - 2014.07.10 14:48:00 - [537] - Quote Can't play the game at all today, Will try and warp to a station or stargate, get socket closed. Then when logging back in, will get socket closed again before my ship can even exit warp to where I originally was. Really considering quitting and just playing wow again, would very rarely get disconnects on that so I'm not going to outright blame my ISP like CCP love to do. Made this Facebook group if people would like to join. Us minorities need a home.... https://www.facebook.com/groups/308880182613925/
Mad Tzu Aliastra Gallente Federation 0	Posted - 2014.07.10 17:09:00 - [538] - Quote yea i cant get more than 10 mins without a connection loss on this laptop. It happens wired and wireless. It isn't my internet connection as my crappy other laptop doesn't get booted, but i want to play it on my gaming laptop I spent a fortune on, not the crappy one I have lying around. It's wrong that peoples ISP`s are being blamed when in my case its clearly something else and all I'm being told is that its packet loss and my router (when it cant be). It needs addressing
Al Jahid 10TH Wolf The Serenity Initiative 0	Posted - 2014.07.10 19:27:00 - [539] - Quote Hi, I got now 3 times a socket closed. First time ok socket closed can happen, logged back in 5-7 min later again socket closed. I run 4 accounts on my notebook but only 1 of them got everytime socket closed. When i write this im logged back in again, but i notice that eve react slowly on the commands that i give. Examples: - Switch targets - Damage notifications in space go faster then the rats become red - Could not log out when i did hit the quit Game button (happend by the thirt socket closed) Note: My other 3 accounts dont have any problems, they work fine.
Penny Fonulique Spaceships and Pixelated Tears 0	Posted - 2014.07.10 20:03:00 - [540] - Quote i enjoy multiboxing you are losing 6 subs cuz this is unplayable... gg ccp?
Wilksy W.E.C.C.I. Northern Associates. 3	Posted - 2014.07.11 03:23:00 - [541] - Quote I have had about 20 socket closes today. Has been working perfectly until today now will get 2-3 per hour and is completely unplayable as it is. Very disappointed as really I cannot understand what is happening.
Tibi 0	Posted - 2014.07.11 09:09:00 - [542] - Quote Same problem as above poster. No problems until today. Not i'm having 20 sockets closed per hour. The only difference was I installed sisi client yesterday and it wanted to fubar the icons for TQ as well, which was solved. On my end nothing else changed. Will try other games. Pinging 87.237.38.200 looks like this: http://prntscr.com/41jjnz But could also be problem with my ISP currently. Still checking it out. -
Benjamin Baltimore The Creative Assembly 11	Posted - 2014.07.12 13:28:00 - [543] - Quote I've taken a bit of a break for the last few weeks because of this problem...patched the game last night and played for a bit and the problem persists, it seems the patches released by CCP have done nothing to solve this issue. Not happy about this
E'dyn Viziam Amarr Empire 21	Posted - 2014.07.13 21:08:00 - [544] - Quote I've been having these Socket Close error for the past few months now. It's annoying but I've gotten used to it (unfortunately) Until last summer I had no problems at all, could log in two, three, four accounts without having any problems, and suddenly it starts. I switch from one account to the other and while working on one of the characters, I suddenly notice the other logging out. That's right, socked closed. Started happening a lot when I had more than one character logged in, but these days it just happens at random. I keep on hoping on a fix, but I've seen topics like this pop up everywhere, and nothing seems to happen.
eniux gaming is not a crime AddictClan 0	Posted - 2014.07.17 10:42:00 - [545] - Quote Tibi wrote: Same problem as above poster. No problems until today. Not i'm having 20 sockets closed per hour. The only difference was I installed sisi client yesterday and it wanted to fubar the icons for TQ as well, which was solved. On my end nothing else changed. Will try other games. Pinging 87.237.38.200 looks like this: http://prntscr.com/41jjnz But could also be problem with my ISP currently. Still checking it out. I've had this problem since last week. it happens with eve, no other games affected. I called my ISP and blamed them for having **** hardware. they came to my house and brought me a new router, different brand. When I logged on afterwards it was stable for 4 hours in station and the moment I was engaging in a battle poof there we go again. I've updated literally everything and it happens on all my computers regardless of what port (26000 / 3724 ) or connection type (lan / wifi) i am using. It also happens when I ping the server so its not just ingame i'm kinda lost now :/
Drekarg TEMPLAR. Initiative Mercenaries 21	Posted - 2014.07.17 15:59:00 - [546] - Quote I've also been getting this recently at exactly the same time every day ,17:30 in Germany, at first I thought it was my isp rolling my ip daily but it wasn't. I checked numerous things like updates downloading or other such things taxing my internet connection but could not find anything that was. So I decided to run a tracert to the ccp IP and got and interesting result, see number 15 below. Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms pfsense.localdomain [192.168.1.1] 2 43 ms 43 ms 43 ms **..*.(my isp ip) 3 46 ms 50 ms 45 ms 87.186.239.134 4 49 ms 52 ms 49 ms hh-eb5-i.HH.DE.NET.DTAG.DE [62.154.32.118] 5 47 ms 47 ms 46 ms 62.157.249.78 6 63 ms 63 ms 62 ms ae-11-11.car1.Hamburg1.Level3.net [4.69.133.177] 7 61 ms 61 ms 61 ms ae-4-4.ebr1.Dusseldorf1.Level3.net [4.69.133.182] 8 65 ms 65 ms 64 ms ae-21-21.ebr2.Dusseldorf1.Level3.net [4.69.143.182] 9 64 ms 65 ms 64 ms ae-48-48.ebr1.Amsterdam1.Level3.net [4.69.143.209] 10 64 ms 64 ms 65 ms ae-24-24.ebr2.Amsterdam1.Level3.net [4.69.143.66] 11 65 ms 64 ms 65 ms ae-48-48.ebr2.London1.Level3.net [4.69.143.82] 12 64 ms 65 ms 64 ms ae-56-221.csw2.London1.Level3.net [4.69.153.130] 13 61 ms 61 ms 60 ms ae-229-3605.edge4.London1.Level3.net [4.69.166.17] 14 61 ms 61 ms 61 ms 195.50.122.214 15 * * 2352 ms te-d1-e1.ccp.cc [87.237.37.250] 16 316 ms 151 ms 153 ms srv200-g.ccp.cc [87.237.38.200] Trace complete. CCP what the hell are you doing every day at this time to cause this? Or is this a known thing like a certain time zone logging in or something else measurable? Your help in this is appreciated.
AchmedTheDeadTerrorist IKillYou Republic Military School Minmatar Republic 0	Posted - 2014.07.22 06:25:00 - [547] - Quote Socket closed is happening again there is something I noticed. Every time there is socket closed there is packet loss coming from CCPgames.com or tranquility or the server before tranquility: Problems happen if packet loss is on: ccpgames.com 87.237.37.246 87.237.38.200 (Tranquility) or a connection between my isp and ccp. as im writing this there is packet loss on ccpgames.com and tranquility itself proof: http://oi59.tinypic.com/2a989ap.jpg
AchmedTheDeadTerrorist IKillYou Republic Military School Minmatar Republic 0	Posted - 2014.07.22 07:37:00 - [548] - Quote Also something to note. Dust514 a totally different game but served by CCPs server / isp also has the same problems. There is your concrete proof that its not your isp/computer though a small portion 0.01-0.10% may have bad network settings or connection its not the cause of this issue.
Dread Nanana Action Super Dupper Test Corp 21	Posted - 2014.07.22 20:44:00 - [549] - Quote AchmedTheDeadTerrorist IKillYou wrote: Also something to note. Dust514 a totally different game but served by CCPs server / isp also has the same problems. There is your concrete proof that its not your isp/computer though a small portion 0.01-0.10% may have bad network settings or connection its not the cause of this issue. Socket closed means the connection has been reset and most likely not by CCP or Eve client but because of something else, like your ISP or another one between your ISP and CCP's network. Packet loss of up to a few percent is normal, especially for ping (ICMP). Small packet loss will not result in closed connections because those packets should get retransmitted. If you are getting corrupt downloads often, then this could also result in closed connections. The cause of this is broken router(s) somewhere between your computer and CCP. They have bad buffer memory that corrupts data packets in a way that is not detected by the TCP checksums (IPv4 checksum is not so good). this router should get replaced with a correctly working one. To get close of what is happening, you would need to get something like wireshark (http://www.wireshark.org/) and monitor you traffic to at least CCP. Then when socket is closed, you can see what happened up to the time connection is closed. Keep in mind this tool is intended for network administrators and developers. Don't bother with it if you don't understand TCP.
AchmedTheDeadTerrorist IKillYou Republic Military School Minmatar Republic 0	Posted - 2014.07.23 03:26:00 - [550] - Quote Its not my isp I never get disconnected on any of a couple dozen online games I play only eve. Never get corrupted downloads of files ever. The router and modem are brand new. I'm on a high quality Docsis 3.0 120/10mbit line.
Nitshe Whale Girth Grand Sky Wizards 8	Posted - 2014.07.24 03:41:00 - [551] - Quote HI i have 200mbit/20 too samethink everyday 10 socket close.
Gor Yo State War Academy Caldari State 22	Posted - 2014.07.24 13:14:00 - [552] - Quote I was, and still am, having these socket closed issues. I used to blame CCP naturally :) Strangely in my case I always get disconnected between 1 and 2 am local time (11pm to midnight EVE time) almost every day. There was literally a couple of days in 2 months of playing that I was not disconnected. Then I started listening to streaming music while playing and noticed that music stops for a sec or two when I get disconnected. Now I am positive it is not CCP, it is my ISP or something between me and CCP servers. Think about this. Some people almost never get disconnected. Some people have the most severe cases of closed sockets. What is the same? CCP server! What is different? Players' ISP and location. What is more likely to be the cause of closed sockets?
Jhonny Silvers Deep Core Mining Inc. Caldari State 0	Posted - 2014.07.27 14:13:00 - [553] - Quote Whats going on with this? I get it all the time and have not seen anyone from CCP commenting on threads on this...
Demonfist Inner Ring Enterprises 2	Posted - 2014.07.27 19:42:00 - [554] - Quote Another patch pushed live, another instance of patcher showing "Game Offline" and evefile.exe showing as "incompatible" but either not even trying to patch or being completely unable to for one reason or another. MARK MY WORDS, DEVS IF YOU PUSH ANOTHER PATCH LIVE IN A MANNER THAT MAKES THE GAME UNPLAYABLE, I WILL CANCEL ALL 15 OF MY ACCOUNTS. GET YOUR FREAKING ACTS TOGETHER YOU N00BZ! I have much better things to do with my time than try to play tech support for issues YOU cause. Awesome self-quote in 3... 2... 1... Ok, GO! "The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist
TomyLobo SuVcorp Protection Services 132	Posted - 2014.07.28 20:43:00 - [555] - Quote Socket closed isn't an issue if it happens instantly and shuts down the client so at least you can warp away. Got killed twice today because the game was still running even though I couldn't do jack **** for a whole two minutes. My ship just continues to glide in space giving me the impression that i'm still online but d-scan won't work, modules won't cycle and most importantly, i'm getting shot at but my screen doesn't show it and my client hasn't disconnected.
Witchway Hard Knocks Inc. 107	Posted - 2014.07.30 01:31:00 - [556] - Quote "it's your wifi network" switch to wired connection, no change. "not our problem" ticket closed. customer service masters.
Madison Star Kodex Solutions 3	Posted - 2014.08.10 17:52:00 - [557] - Quote Witchway wrote: "it's your wifi network" switch to wired connection, no change. "not our problem" ticket closed. customer service masters. Its not the wifi because I don't use wifi I am hard wired to the router. Also ive had 10 socket closed incidents in the last day and half now while in minmatar space. Its the first socket closed issue I have had in a ten year span of eve online. Wifi my butt....
Taru Audeles Federal Navy Academy Gallente Federation 12	Posted - 2014.08.15 12:20:00 - [558] - Quote Since this is on page 2 and CCP is still not willing to say that its there fault or work with there paying customers to fix it. Well you can consider this a bump i don't really care. There still happening every day. Some clients drop and others stay connected. So stop telling us our WIFI, Cable or whatever is it. EVERY other internet service stays connected. And even some clients stay connected so my internet is fine. Also 9 years without network issues like this and since around Crius it happens every day. But of course my internet is it. What happened with the extented downtime to fix TQ hardware? btw.
Roussanne Aliastra Gallente Federation 0	Posted - 2014.08.19 10:38:00 - [559] - Quote FYI, I have successfully managed to fix my socket closed errors. In my case, it was caused by settings on my router. I don't know what triggered the problem with the router settings to start with. I'm running Win 7 64 bit, my internet is ADSL2+ to a bridged modem and a Dlink DIR-835 router, cable to my network port. I'm posting this in case it helps someone else. This was my fix. 1. Worked out what the optimal MTU was for my connection. 2. Logged into my router. Under PPOE Internet Connection changed the MTU default to match what I figured out in step 1 above [1424 in my case]; Ensured reconnect mode was set to Always On, and [Maximum Idle Time was disabled/greyed out. 3. Rebooted router, connection has been rock solid since.
Dangeresque Too Pistols for Pandas 5	Posted - 2014.08.26 14:45:00 - [560] - Quote I wish you could search a thread for the last dev response, instead of the first, as that is usually something worthless like commenting on an avatar pic or dumb post... anyhoo, back on topic: CCP's general response to this issue has historically been "Not our problem, work with your ISP or find a VPN to use"... well its not my ISP as the tracert gets off my ISP's network, it fails when it hits Level13's network, and several times as it hops across the pond. This is something CCP should be on the phone with these backbone ISPs to investigate and resolve. Oddly enough when they were having a really bad time with this a while ago (back in March I think), traffic was routing through Level13 and thus failing, but then a change was made somewhere and it started going through as6453(?) and suddenly everything stabilized and I didn't get socket issues again until it started routing back through Level13 again. At some point shortly thereafter it changed to a different backbone and it got 100x better again (not sure specifically as it just lists IP addresses, but one name it shows is gblx.net), until which point it got put back through Level13 and I have continued to get socket disconnects several times a day. Where I used to work, if we had a customer that was experiencing traffic issues on some other ISP's network or specific backbone, you bet your butt the network team was on the phone with that service provider to find a timely resolution. CCP needs to sack up and find the solution as it has been ongoing for a very long time. Looks like I'll have to start logging daily tracerts so at the very least I can nudge CCP in the right direction. If anyone else is experiencing routine disconnects, I would suggest logging tracert results to see where in the route the packets are having issues. Just can't say you are using whatever ISP in some town, it helps to give them the info they need to take this to the next level (not that they actually will... more likely they will cop out and tell us to use VPN).
Cohen Barbarzynca The Scope Gallente Federation 1	Posted - 2014.09.05 15:34:00 - [561] - Quote It just started for me... i keep DC after logging to game(location PL) and got this silly infor Socket was closed. Don't THINK it's ISP fault.... Checked all games i play online - all running swift (checked over 30 minutes) no lag ping in around 20-30 ms.... no time outs or such.... only logical explanation is CCP game server fault. Tried everything(Run game on completely new switch/router/exchanged cabliong and ISP confirmed connection is stable and run like hell . Well don't see any other option than CCP to look this ON THEIR SIDE.

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