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Thread Statistics | Show CCP posts - 37 post(s) |
SonOTassadar
The Dead Parrot Shoppe Inc. Brutally Clever Empire
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Posted - 2007.02.13 21:23:00 -
[61]
Dang. You sound like the guy that nobody ever wants to see, because if they see you, it's bad news. Good luck.
PS: One of you devs needs to get Abraxas pinned down and poor salt in his eyes for being so late on the new chronicle. ----- Griffin -- 100,000 ISK ECM - Multispectral Jammer Is -- 20,000 ISK Standard Missile Launcher Is -- 10,000 ISK War target sobbing over losing a fight in his T2 fitted Battleship -- priceless |
Mal Renolds
Caldari Team America World Cops
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Posted - 2007.02.13 21:23:00 -
[62]
Quote: null
quote=Sm0kE]Hi Arkanon.
How will you handle things like... I don't know, BoB showing up at a POS and targetting through the POS shields using passive targetters shortly after a patch was released? In otherwords, clear inside information cases that you have no way to prove indefinately?
The BPOs really don't bother me. The information one can get from a dev player is much more powerful.
Here here and this has been alledgely discovered going on since 2005
I want to know as i dont want to pay a monthly subsciption to play in a rigged icelandic boys club where they can "pwn and be uber"
Also the fact that the devs do that eats into sales of the eon mag as they get the info right off TS or IRC as Im sure they will be moving all the dirty information there now that they know they will be monitored and seeing how the corps forum got hacked that brought this to light (for us players)
And T20's statment could be seen by many of us as a "Im sorry I got caught" rather than an admission of guilt as the very statement "All allegations mentioned above are untrue, except one" shows that he doesnt understand that cheating is cheating and hes only admitting to the thing he is caught rather than come completely clean. cheating is a yes/no thing
T20 has made statements after he was punished and before this came to light to indicate he was more mad for being outed and loosing his character than any offence he committed
There needs to be time resrictions on Devs in alliances so they cant be "RKK in there hearts still" they are either CCP in there hearts and working for us (just in a alliance to see mechanics and the like ) or unemployed by ccp and customers just like us
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Gnulpie
Minmatar Miner Tech
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Posted - 2007.02.13 21:24:00 -
[63]
That is the right step forwards!
Good luck.
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Anon I'muss
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Posted - 2007.02.13 21:24:00 -
[64]
Ye gods you people...
Will this restore my faith in CCP and its operators?
Hell no...
The fact that this happened didn't surprise me, nor did it alarm me in any way shape or form. When you deal with real people you should expect this sort of thing.
Sure an Internal Auditing department is a good step to make but there will always be people in the know who let on to those not in the know. And anyone who assumes that that won't happen should perhaps move into cloud cuckoo land permanently.
So congratulations to Arkanon, its a dirty job but someone has to do it. _________________________________________________________
My main forum alt...
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Wrangler
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Posted - 2007.02.13 21:24:00 -
[65]
Originally by: GM Arkanon Edited by: GM Arkanon on 13/02/2007 21:19:49
Originally by: Sgt Napalm Neat
Does Wranger get to make you coffee too?
He's in another country, so I'd never get to drink it
Edit, wrong char, that's so cute!
Hey, post with your main!
I hardly ever drink coffee, usually when I'm out and get dragged into some coffee place by my brother.
Wrangler Assistant Community Manager EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ |
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Altaree
Red Frog Investments Daikoku Trade Syndicate
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Posted - 2007.02.13 21:27:00 -
[66]
Originally by: phillie blunt so Arkanon = God ?
More likely the Archangel Gabriel
Originally by: Wikipedia According to later legend, he is also the unidentified angel in the Book of Revelation (the Apocalypse of John) who blows the horn announcing the Judgment Day. To both Catholics and the Orthodox, he is St. Gabriel the Archangel, known to some as the patron saint of communications workers.
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Baun
4S Corporation Morsus Mihi
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Posted - 2007.02.13 21:27:00 -
[67]
Arkanon; Will you be closely monitoring ISD Aurora members, ISD Bug Hunters and ISD Forum Moderators?
These three areas are actually the largest source of cheating within EVE and have been since release. The cheating has gone mostly unchecked; ISD members are only removed if they are stupid enough to let their actions become known generally. Now that there is supposed to be an investigation dept I would think that this is a completely neccesary part of your job.
The Enemy's Gate is Down
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CCP Arkanon
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Posted - 2007.02.13 21:28:00 -
[68]
Originally by: Malthros Zenobia
Originally by: CCP Arkanon
Originally by: Malthros Zenobia
Quote: I have the authority to run database queries, conduct interviews, hire witch doctors and, in general, do what it takes to get to the truth about any ingame conduct I find questionable.
I'd like to apply for the position of Inquisitor.
Occupied
Assistant?
Join ISD and do well, you never know We haven poached many of our best employees from them.
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Richard Aiel
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Posted - 2007.02.13 21:33:00 -
[69]
Well, with all the lying, cheating stealing, scamming that is part of the game to start with, this didnt overly surprise me that it happened to be honest. But, as I have said in other threads, and havent seen a good clear answer to (mostly I get called a troll - which I dont even kow what that is BTW) are: What preventative measures are in effect to prevent this from happening again? Barring the guy getting canned, whats to stop him from doing exactly the same thing once he gets back into the game, again helping BoB, but with better security so they dont get caught this time? What is going to be happenuing to the player accounts that are involved in this? BoB seems to have gotten a free pass on their involvement, but what will happen to the next guys? Is your position going to be retroactive? Are you going to be able to reopen the BoB "incident" and punish them for their part in the scandal if you so wished? Are you going to do so? Because it seems that these guys have gotten literally billions of ISKS, God knows how many systems, etc etc and gotten away scot-free because the case seems to be now closed. Any answers would be nice
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Baun
4S Corporation Morsus Mihi
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Posted - 2007.02.13 21:33:00 -
[70]
Edited by: Baun on 13/02/2007 21:33:13
Originally by: toeslammer
What can you say to us to allow us to start the trust again ?
They could start by explaining; 1)*exactly* what happened with t20 and what his punishment was (or at least why he was apparently promoted during the time between the actual incident and its being revealed). 2) Why they didnt remove the BPOs when they first knew about them almost 7 months ago. 3) Why they did not make an ingame news posting with the dev blogs and systematically locked down any attempt to discuss the incident in other parts of the forum. 4) Why they have now closed the only real place we had to discuss it even on these forums and have entered "white wash mode". 5) Why kieron lied to us in his answers (specifically with reference to the cynonet; CCP's ignorance of the concept and their claim of t20 having no knowledge of any other cheating/EULA violtions other than his own). 6) Why K has been banned for activity that other characters have not been banned for and why CCP is protecting those characters. 7) Why they selectively enforce their EULA seemingly at random. 8) Why they have never made any effort to guard against ISD cheating. 9) Why despite all of these questions that they have answers to their means of addressing them is to promote someone else to find answers. 10) What kind of investigation into t20's cheating they were running when they already had full knowledge of the incident.
This sounds like a good list to get Arkanon started on. This presumes of course that he has not already been ordered to avoid this last incident by the people he is technically tasked with monitoring.
The Enemy's Gate is Down
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Anathema Matou
Moonmaiden Ltd. Avateas Blessed
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Posted - 2007.02.13 21:34:00 -
[71]
I haven't been too bothered by the recent events, but from past experiences with Arkanon I can only say: congrats CCP on a good choice for this difficult position. I'm sure the regular GM staff will have difficulties finding a replacement on par with you.
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Wizzkidy
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Posted - 2007.02.13 21:35:00 -
[72]
Edited by: Wizzkidy on 13/02/2007 21:31:58
Originally by: Baun Edited by: Baun on 13/02/2007 21:31:19
Originally by: toeslammer
What can you say to us to allow us to start the trust again ?
They could start by explaining; 1)*exactly* what happened with t20 and what his punishment was (or at least why he was apparently promoted during the time between the actual incident and its being revealed). 2) Why they didnt remove the BPOs when they first knew about them almost 7 months ago. 3) Why they did not make an ingame news posting with the dev blogs and systematically locked down any attempt to discuss the incident in other parts of the forum. 4) Why they have now closed the only real place we had to discuss it even on these forums and have entered "white wash mode". 5) Why kieron lied to us in his answers 6) Why K has been banned for activity that other characters have not been banned for and why CCP is protecting those characters. 7) Why they selectively enforce their EULA seemingly at random. 8) Why they have never made any effort to guard against ISD cheating. 9) Why despite all of these questions that they have answers to their means of addressing them is to promote someone else to find answers. 10) What kind of investigation into t20's cheating they were running when they already had full knowledge of the incident.
This sounds like a good list to get Arkanon started on. This presumes of course that he has not already been ordered to avoid this last incident by the people he is technically tasked with monitoring.
i want all this answered please.
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R'adeh
Gallente Gekidoku Koroshiya Buntai
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Posted - 2007.02.13 21:37:00 -
[73]
o> Thank you! _______________________________________________
My views are my own and I don't represent my corp. |
niko86
Quantum Industries Prime Orbital Systems
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Posted - 2007.02.13 21:40:00 -
[74]
Good luck on the job of Inquisitor... my most feared enemy on Medieval Total War II, usually have to deal with them with an assassin but... congratulations
I must say i'm impressed with the amount of effort you have put into replying in this thread. And tbh it shows in how it hasn't yet turned into a total flame war.
Hope you can sort out this present mess and future messes with honesty and transparency as much as you possibly can. Although as you said in your blog you cant give us all information regarding cheating, will the community be informed of, for example a sacking no exact details of course but it would at the very least show the community you are acting on matter?
- Transire suum pectus mundoque potiri |
niko86
Quantum Industries Prime Orbital Systems
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Posted - 2007.02.13 21:40:00 -
[75]
Good luck on the job of Inquisitor... my most feared enemy on Medieval Total War II, usually have to deal with them with an assassin but... congratulations
I must say i'm impressed with the amount of effort you have put into replying in this thread. And tbh it shows in how it hasn't yet turned into a total flame war.
Hope you can sort out this present mess and future messes with honesty and transparency as much as you possibly can. Although as you said in your blog you cant give us all information regarding cheating, will the community be informed of, for example a sacking no exact details of course but it would at the very least show the community you are acting on matter?
- Transire suum pectus mundoque potiri |
Baun
4S Corporation Morsus Mihi
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Posted - 2007.02.13 21:43:00 -
[76]
niko86;
Without full transparency I don't see how the community can trust that are doing anything meaningful. At this point they have no credibility upon which we could stake our trust that things are being taken care of behind the scenes.
The Enemy's Gate is Down
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Baun
4S Corporation Morsus Mihi
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Posted - 2007.02.13 21:43:00 -
[77]
niko86;
Without full transparency I don't see how the community can trust that are doing anything meaningful. At this point they have no credibility upon which we could stake our trust that things are being taken care of behind the scenes.
The Enemy's Gate is Down
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Verdantian
IMPERIAL SENATE Pure.
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Posted - 2007.02.13 21:46:00 -
[78]
Well congrats on the new job, first off!
Secondly, can i say how glad I am that CCP have done something tangible to try to prevent something similar happening again. It can never be fully eradicated but at least you now have some basic measures in place. You now have the possibility of rebuilding the trust you assumed the EVE commnity would always have in you.
And in response to this:
Originally by: kieron
Originally by: toeslammer What can you say to us to allow us to start the trust again?
We have given assurances of as much transparency as possible within the guidelines of the privacy policy, a Dev Blog from the CEO, a number of statements on the forums, an apology from t20 and an introductory blog from the Director of IA. I'm not sure what else you are after.
Well, quite simply this... You (CCP) have so far failed to apologise as a company to the community that pays your wages. Perhaps you may be allowed to put this behind you if an apolgy was given for the failures that your company made?
T20 may have apologised but it was CCP's failure to deal with it satisfactorily that has upset your player base. You may have explained a little of what has happened but without an actual apology CCP cannot ever truely put this behind them because the EVE community will feel that they have not stood up and admitted their failure fully.
I truely wish you the best in your job and hope that it starts off well with the backing of the cmmunity, which has supported you so strongly for years now. I think it's time to recognise that IMO and apologise in order that both CCP and your player base can finally move on.
Verdantian Finance and Investment Director
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Verdantian
IMPERIAL SENATE Pure.
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Posted - 2007.02.13 21:46:00 -
[79]
Well congrats on the new job, first off!
Secondly, can i say how glad I am that CCP have done something tangible to try to prevent something similar happening again. It can never be fully eradicated but at least you now have some basic measures in place. You now have the possibility of rebuilding the trust you assumed the EVE commnity would always have in you.
And in response to this:
Originally by: kieron
Originally by: toeslammer What can you say to us to allow us to start the trust again?
We have given assurances of as much transparency as possible within the guidelines of the privacy policy, a Dev Blog from the CEO, a number of statements on the forums, an apology from t20 and an introductory blog from the Director of IA. I'm not sure what else you are after.
Well, quite simply this... You (CCP) have so far failed to apologise as a company to the community that pays your wages. Perhaps you may be allowed to put this behind you if an apolgy was given for the failures that your company made?
T20 may have apologised but it was CCP's failure to deal with it satisfactorily that has upset your player base. You may have explained a little of what has happened but without an actual apology CCP cannot ever truely put this behind them because the EVE community will feel that they have not stood up and admitted their failure fully.
I truely wish you the best in your job and hope that it starts off well with the backing of the cmmunity, which has supported you so strongly for years now. I think it's time to recognise that IMO and apologise in order that both CCP and your player base can finally move on.
Verdantian Chief Financial Officer IMPERIAL SENATE PURE |
CPU
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Posted - 2007.02.13 21:50:00 -
[80]
Arkanon, since you investigated the current BoB debacle and will police future activities...I trust neither you nor your alts are or ever were BoBits?
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Hamfast
Gallente
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Posted - 2007.02.13 21:53:00 -
[81]
Originally by: GM Arkanon Edited by: GM Arkanon on 13/02/2007 21:19:49
Originally by: Sgt Napalm Neat
Does Wranger get to make you coffee too?
He's in another country, so I'd never get to drink it
...
Was this done to insure your safety or Wranglers?
Noob in training...
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vipeer
Celestial Horizon Corp.
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Posted - 2007.02.13 21:53:00 -
[82]
Excellent move on CCP's part. Excellent indeed. I sure hope your department will be able to weed out any alleged or yet unknown cheaters so everyone in our community, and i think EVE community is as hardcore as it gets, will be able to enyoy the game equally. Im genuinely happy to read your blog :D.
Now to stuff that concerns me:
First i must say i have same concerns as Ashis has who posted a few pages before me.
I would personally like to see more transparency in the sense of issuing public reports, with no names named of course, or something similar to the blogs about booting macro miners. I am sure the community was very happy to see that CCP has taken action against those who are hurting the game and it cost you preety much nothing but the respect we had for CCP went up from +9 to +9,5 :).
Will the new CCP policy require from the employees to change corporations and alliances on a regular basis? As someone posted it in that 106 page thread the vast majority of the players are mining and doing missions in empire. Since the developers are playing the game to be able to improve the experience for the players it would seem fitting that most of developers, im flying blind here btw, would play eve with those people and not in top 0.0 alliances testing content only top 5% of the players will ever use.
My main question is: Will you be investigating the other issues that came up a long time ago but were pushed aside until now? Shooting through POS shields and one group of players logging on before another after node crash come to mind here since both can be a breaking point of major alliance warfare that CCP tries so hard to develop and improve and is far infront of any MMO competition. Will the players,no matter how many or which corporation or alliance they belong, if found to have abused these "bugs", be punished according to EULA?
Thank you very much for your effort Chaining BoBo in south Feyth:
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CCP Arkanon
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Posted - 2007.02.13 21:54:00 -
[83]
Originally by: Yellow Planet This restores my faith in CCP. I have always heard that you are impartial and fair. I am going to reactivate my pending account changes.
Thanks for moving forward.
Bookmarking your post for my next attempt at a raise, thank you and everyone else who has been kind enough to express their belief in our integrity
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Baun
4S Corporation Morsus Mihi
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Posted - 2007.02.13 21:55:00 -
[84]
Originally by: kieron
Originally by: toeslammer What can you say to us to allow us to start the trust again?
We have given assurances of as much transparency as possible within the guidelines of the privacy policy, a Dev Blog from the CEO, a number of statements on the forums, an apology from t20 and an introductory blog from the Director of IA. I'm not sure what else you are after.
I posted a list of questions that everyone needs answered. If you would like I will repost them in a reply to you.
The reason why your current actions are insufficient is because of the manner in which they were carried out. The delay between your knowledge of the incident and any meaningful action is certainly controlling. When you combine this delay with the attempt to whitewash the forums and prevent this information from being easily available to the entire community and your complete lack of disclosure of any information we didn't already know as well as your complete failure to act until the community pressured you to do so the overall response simply loses credibility.
Your replies to the questions generated by your response were also entirely inadequate. Most importantly, none of these responses actually contained an answer other than your admission that you knew about this for 6-7 months (something we could already have learned from your earlier dev blog on the topic). You have yet to answer any of the 10 questions I posted (and will relink and/or email to you if you like) and perhaps more importantly you actually lied to us directly in the course of answering these questions.
You simply do not have any credibility kieron. Your "response" to the issue inherently requires that we actually trust you to do and have done what you say but we no longer have the ability to do that. You can get that back starting with complete and total disclosure, complete and total transparency, complete and total honesty and by expressing an actual desire to help the community and regain their trust instead of implying that we are somehow wrong not to trust you.
The Enemy's Gate is Down
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CCP Arkanon
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Posted - 2007.02.13 21:58:00 -
[85]
Originally by: Hakera
you realise everyone hates compliance/internal affairs
is there a way players can reach you for whistleblowing on CCP/ISD in the future? Though of course the ultimate aim of such controls is prevention rather than cure which hopefuly new monitoring will aid, followed by the 'interrogations' which should involve wet trouts and being forced to listen to S Club 7.
Hate me, do the? /me gets Khuumak
We will publicive directions on reaching me in the near future.
S club 7!? /me gets big Khuumak
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Susitna
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Posted - 2007.02.13 22:01:00 -
[86]
Hello,
Good luck on your new job. I hope you find it boring and uneventful because the devs are doing the right things and following the rules. Speaking of rules, I would like to know what some of the rules or standards are concerning devs playing the game.
1.Will devs still be allowed to hold a position of leadership in player organizations? From what I have read T20 held an important leadership position. Holding a leadership position will make it kind of hard for plausible deniability if issues come up concerning cheating or such. 2.Will someone monitor all accounts and keep the devs from clustering in one alliance or organization? A developer has inside knowledge of the game and does have an advantage over normal players. Clustering the devs will only magnify the advantages. I would also think that if CCP is truly sincere about devs needing to play the game to make it better they would want the experience to be divers and broad and not limited to one or two organizations. 3.Will a dev that is member of a player run organization be allowed to answer petitions or mediate issues that concern said player run organization? I think they should recluse themselves. As much as people try to be fair, bias comes through for our friends and co workers.
This is a good step in the right direction. Thanks.
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Cergorach
Amarr The Helix Foundation
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Posted - 2007.02.13 22:02:00 -
[87]
@GM Arkanon I hope your already bald, because after reading some of these replies i can imagine wanting to pull my hair out if i was in your shoes. While hostile customers are part of my own job, i thank whomever is up there that i don't have to deal with that many! Hope you stay sane... Make that relatively sane...
@folks that are hostile Be Bloody Civil! You only pay $10-15 to play the game, it doesn't give you the right to annoy the hell out of the staff. Imagine yourself on the other side of the conversation, i doubt you would want to be treated this way.
@folks that quit over this It ain't fair someone cheated in EVE, especially an employee of CCP. But if you stop interacting with every organization that had an employee/member, you'll live like a hermit. Every organization has it's unclean moments when employees are weak and do something that hurts the organization, it's human nature and why shouldn't this happen at CCP, it's not like they not human... Erm... Wait, don't answer that! ;-)
CCP actually scores some points with me because they hold privacy in such high standing, not only of it's customers, but also it's employees. And let's not forget that it's even illegal in some countries to disclose private information of 'suspects'.
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MuthaTrucka
Amarr Celestial Horizon Corp.
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Posted - 2007.02.13 22:06:00 -
[88]
So let's get this straight GM Ark was part of the Team that investigated T20 in the summer. They didn't catch the BPOs then it was merely a Dev outing case. So 7 months later T20 Confesses as he was caught in a lie from the last incident? We are told we can get a hold of the senior CCP personnel by Email but Ark couldn't in the summer.
The Guy who bungled the investigation in summer now has the Job full time? The Guy who lied during the investigation got a promotion and "Punished" at the time? And this Makes me happy how?
--------------- Don't Call me a Carebear, I don't really care about much at all.
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Vily
Eternity INC. Mercenary Coalition
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Posted - 2007.02.13 22:07:00 -
[89]
Originally by: Baun More Rambling
mate please stop saying "we" because you do not represent the whole of the EVE community. Several of your questions have already been answered a dozen times over, whether you like the answers or not. 1)They Aren't going to tell us. 2) Because they missed it 3) Because its not good publicity to incite a bigger riot than you already have 4) Because it only incites flaming and trolling. 5) I think your mistaken, but CCP could expand it a bit 6) read K's blog. he was banned for 16. You may not engage in any activity that increases the difficulty and/or expense of CCP in maintaining the EVE Online client, server, web site or other services for the benefit and enjoyment of all its users. FIRST. the other part secondly. If you can show me someone specifically banned for posting someones FIRST name (ALSO THEIR TAG ON ANOTHER FORUM) i will stfu 100% 7) Regarding what? 8) They have, it was not well done. He's here now 9) I could not understand this question 10) None? once they found him out they punished him and figured it was over.
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Akoudoulos
Maza Nostra RAZOR Alliance
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Posted - 2007.02.13 22:12:00 -
[90]
Good to see some action going there
As a developer you do not have only the power of creating items out of air, but you are aware of the holes in the system, holes that players might not be able to find or use, a dev can take advantage of those holes and "laundry" not bpos or item through there but isks,
For Instance, lets say a dev has a regular character in a corp/alliance/whatever, but what if he has a second account that CCP is not aware of, with GTCs nowdays you can open a trial account, hook some GTCs on it and there you are, he now has a new account with an ownership name that cannot be traced back to him, ip checks? you can bypass that with proxy so this account is a clean one
Now assume the dev wishes to use this account to gain an unfair advantage, how? good question, i have some stuff in my mind but i would rather not discuss it here, but the key is a dev knows the flaws of the system and he can laundry "faults" through the untraceable character he has, he cannot spawn stuff thats easy to find, but he can change stuff that no one knows so his clean character can take advantage of it
My question In a case such as the one i described, which imo is a very tough one, do you believe you will be able to spot it? Logs are there for what we see or of what actually takes place, but i can't believe that there are logs for every little isk that enters the game.
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