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Thread Statistics | Show CCP posts - 1 post(s) |
NBT
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Posted - 2007.06.23 14:39:00 -
[151]
give you password and username to the closit friend you have .. nad let him start a skill training ... or go with you pc to a friend .. the thing is nott all uf us that have telenor have this problem .. and this is what make it strange
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iPod LoSec
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Posted - 2007.06.23 14:40:00 -
[152]
EveMon has same issues trying to DL char information from the server... Same thing.. There are 2 types of traffic bieng requested and only one type is getting thru... That is why we can surf the eve-online servers but not do anything requiring database access requests it seems.
iPod LoSec
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iPod LoSec
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Posted - 2007.06.23 14:41:00 -
[153]
 Originally by: NBT
give you password and username to the closit friend you have .. nad let him start a skill training ... or go with you pc to a friend .. the thing is nott all uf us that have telenor have this problem .. and this is what make it strange
Yea I have done that actually just now... Mate on TS fixed my trainings for me... As for the Telenor thing.. Different customers in different reqions are getting different routing... thats all.
iPod LoSec
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Le Cardinal
ECP Rogues
The Reckoning.
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Posted - 2007.06.23 14:47:00 -
[154]
I just called my ISP. Since its Cable they dont rely on Telenor lines. He checked my line and couldnt find anything that could cause problems from "my side of the table". He checked for disturbance and more. My guess is that this is a CCP related issue.
However, i have no clue what it is. Why havent CCP replied to this thread yet?
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NBT
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Posted - 2007.06.23 14:50:00 -
[155]
Edited by: NBT on 23/06/2007 14:49:27
Originally by: Le Cardinal
I just called my ISP. Since its Cable they dont rely on Telenor lines. He checked my line and couldnt find anything that could cause problems from "my side of the table". He checked for disturbance and more. My guess is that this is a CCP related issue.
However, i have no clue what it is. Why havent CCP replied to this thread yet?
well it can be cabel but still if there is a hub that betwen us and the uk that is not working .. you cabel will not help ... you geting same problem
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NBT
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Posted - 2007.06.23 14:52:00 -
[156]
oohh yea ccp reply to it 2 week ago http://myeve.eve-online.com/devblog.asp?a=blog&bid=476
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iPod LoSec
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Posted - 2007.06.23 14:52:00 -
[157]
Yes.. NBT is exactly right.
The router doesnt care whether you use cable or fibre or DSL or whatever..
iPod LoSec
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NBT
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Posted - 2007.06.23 14:53:00 -
[158]
Originally by: iPod LoSec
Yes.. NBT is exactly right.
The router doesnt care whether you use cable or fibre or DSL or whatever..
iPod LoSec
you dont need to say to me how this thing works =P i knew it by my selv .. working with that every day and learnd it in over 3 years with school
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iPod LoSec
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Posted - 2007.06.23 14:55:00 -
[159]
From the link NBT posted:
"We have been looking into the recent connectivity issues troubling Tranquility recently, in both the code and the network. Unfortunately, we haven't been able to find anything that would cause this. When players are disconnected from Tranquility, we see the same pattern repeated on Singularity. Due to this, we believe the cause is an ISP outside of the connection between the CCP office in Iceland and the server site in London."
Server site in london... hmm.. now the UK problem comes into the picture a bit more clearly...
iPod LoSec
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Marus Sulla
Minmatar
Masuat'aa Matari
Ushra'Khan
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Posted - 2007.06.23 14:55:00 -
[160]
Originally by: iPod LoSec
Edited by: iPod LoSec on 23/06/2007 14:26:03
Marus... This may be redundant but your problem can be local, have you tried clearing your cache.. c:\Documents and settings\(your user)\Application Data\CCP\
Try that and reboot and restart eve... It MIGHT help... It doesnt seem like you are having real network issues according to the tracert anyway.
BTW See if you can search on the www.eve-online.com webpage... the search accesses a server that we Telenords also cant reach.... I am interested to know if you can.
///iPod LoSec
IPod.
I can use the search ok on www.eve-online.com if that is any use to you. I uninstalled and reinstalled eve - total clearout with no effect. I think I'll hold on for a couple of days then maybe start from scratch.
Thanks for sticking with it. And I hope some people are getting some benifit from the thread.
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iPod LoSec
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Posted - 2007.06.23 15:00:00 -
[161]
Originally by: NBT
Originally by: iPod LoSec
Yes.. NBT is exactly right.
The router doesnt care whether you use cable or fibre or DSL or whatever..
iPod LoSec
you dont need to say to me how this thing works =P i knew it by my selv .. working with that every day and learnd it in over 3 years with school
I was actually agreeing with you.. but just for background.. I started working with computers in 1983 where it was VAX machines mostly. I was IT Chef for Lap Power (Scandinavias largest manufacturer of computers untill 2002), and owned MindWorx AB in stockholm untill 2004... So forgive me for agreeing with you... but I actually do know what I am rambling about.
iPod LoSec
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iPod LoSec
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Posted - 2007.06.23 15:03:00 -
[162]
Originally by: Marus Sulla
I can use the search ok on www.eve-online.com if that is any use to you.
Then I will assume the search portion is on the UK servers... Thats got that question answered... I have sent CCP a mail to that address they requested with tracert info... Would be good if we all did the same... Maybey we can get something done.
iPod LoSec
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Le Cardinal
ECP Rogues
The Reckoning.
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Posted - 2007.06.23 15:05:00 -
[163]
Originally by: iPod LoSec
Originally by: NBT
Originally by: iPod LoSec
Yes.. NBT is exactly right.
The router doesnt care whether you use cable or fibre or DSL or whatever..
iPod LoSec
you dont need to say to me how this thing works =P i knew it by my selv .. working with that every day and learnd it in over 3 years with school
I was actually agreeing with you.. but just for background.. I started working with computers in 1983 where it was VAX machines mostly. I was IT Chef for Lap Power (Scandinavias largest manufacturer of computers untill 2002), and owned MindWorx AB in stockholm untill 2004... So forgive me for agreeing with you... but I actually do know what I am rambling about.
iPod LoSec
Get a room guys. Love is in the air 
On topic: Ill have to try on my wifes laptop. But first i have to find some sleepingpills and put them in her drink. Only way i can get access to laptop.
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Tub0rg
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Posted - 2007.06.23 15:09:00 -
[164]
Well i think its GREAT to have people here that know what they are talking about.
I dont have a clue about these things but i folow this tread all the time because i want to play.
Keep it up lads. I hope this will be sorted soon.
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iPod LoSec
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Posted - 2007.06.23 15:14:00 -
[165]
Edited by: iPod LoSec on 23/06/2007 15:14:08
Le Cardinal... It would be really helpfull if you could get ahold of that laptop and try... Are you using a wireless router for it? (Seperate from your TP cable on stationary..if you follow..
If so that machine might be able to get thru... We have another person who was able to get thru via different setups for wireless/LAN.. The ipconfig /all info would be valuable for us. Also your location/provider info... If Telenor, where exactly are you located..
iPod LoSec
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Uhr Zylex
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Posted - 2007.06.23 15:37:00 -
[166]
Originally by: iPod LoSec
I was actually agreeing with you.. but just for background.. I started working with computers in 1983 where it was VAX machines mostly. I was IT Chef for Lap Power (Scandinavias largest manufacturer of computers untill 2002), and owned MindWorx AB in stockholm untill 2004... So forgive me for agreeing with you... but I actually do know what I am rambling about.
Originally by: iPod LoSec
Originally by: NBT
and oh yea there is a strange thin i can pin TQ ??? how can i do that when telenor ruter is down ???
Because theres a difference between TCP and UDP traffic.
iPod LoSec
Then you should probably know that "pinging" is neither TCP or UDP traffic, but ICMP.
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iPod LoSec
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Posted - 2007.06.23 15:51:00 -
[167]
Have just spent last 30 minutes with drift technicians at BBB and they traced the server and found the problem does indeed have to do with 2 core routers at telenor... I am at work so I am not the actuall "customer" so what needs to happen is that someone (preferably everyone that is customer at BBB or Telenor) ring now and report the error... The support guy said that that will allow them to lay up and order for it to be fixed faster... The more people that report it the faster this will go...
And to answer the UDP TCP ICMP question... yes i am aware of that though my point was more of that "there are more than one type of connection and one type can get thru while another cant." but I appreciate the extreme technical word surgery... tho the information was really not necessary to make the point... Fact it I didnt even think about it with more than one of my brain cells : ) I was mostly aggrivated at his tone at the time.
iPod LoSec
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iPod LoSec
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Posted - 2007.06.23 15:55:00 -
[168]
Edited by: iPod LoSec on 23/06/2007 15:55:27
Edited by: iPod LoSec on 23/06/2007 15:54:27
Be prepared to ask them to do the Tracert we have been doing... The guy I talked to didnt do it first till I asked "did you do the tracert I asked you to?" Then he said.. "um.. no what was the ip again..." Then he did it and found the problem as we have...
So you dont have to flip pages heres the ip again: 87.237.38.200
Phone number: 0770 777 000
Make sure they do it. I ewxplained to them that its really crappy on a weekend where all are off and want to play to be locked out of the game all weekend.. He agreed... and said that he needs someone with a customer number (which i dont have) to report the error so he can get it in the system.
Best I can do lads...
iPod LoSec..
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Le Cardinal
ECP Rogues
The Reckoning.
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Posted - 2007.06.23 15:57:00 -
[169]
Originally by: iPod LoSec
Edited by: iPod LoSec on 23/06/2007 15:14:08
Le Cardinal... It would be really helpfull if you could get ahold of that laptop and try... Are you using a wireless router for it? (Seperate from your TP cable on stationary..if you follow..
If so that machine might be able to get thru... We have another person who was able to get thru via different setups for wireless/LAN.. The ipconfig /all info would be valuable for us. Also your location/provider info... If Telenor, where exactly are you located..
iPod LoSec
Well this is wierd. I just tested on my wifes laptop. When connected to wireless it didnt work. Just got the "unknown" part. However, when i connected it directly to router it worked! Now i face a serious problem tho. How do i explain to my wife that i have to disconnect wireless since EVE is more important than any other internett related stuff. AND i need to run to the store to get a cable that is long enough to connect to this pc 
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iPod LoSec
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Posted - 2007.06.23 16:15:00 -
[170]
Then he didnt really do it... He just gave you the "yea yea yea looks fine to me.." brushoff, cause we all know it doesnt look fine, and one of thier techs just told me also he knows that 2 core routers are down, but that telenor has to fix them, they dont have access.. the most we can do is put pressure on them.
When you call make sure you get a real drift tekniker and not some help-desk guy.
iPod LoSec
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Dizzhar
Amarr
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Posted - 2007.06.23 16:17:00 -
[171]
Well on my support call the error were verified in their end. Quite odd if they have it working only from certain computers in the support department.
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iPod LoSec
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Posted - 2007.06.23 16:21:00 -
[172]
Yea I think its like that with all tech supports... some guys are busy playing WoW and just say what they think will get you off the phone fastest.
Would be good to ring down telenors support as well.. Tho we know they arent gonna do anything about it now at least it will get the issue prioritised monday morning.
iPod LoSec
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MiRos MiRos
FinFleet
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Posted - 2007.06.23 16:31:00 -
[173]
Got the same probs. BBB said that they can see the problem but not do anything,, just have to wait.
-For how long? i asked
-mmm you just have to wait.
-Yes, i understand that i will have to wait.. but for how long?
-÷hh... i don¦t know
-But somebody is working with the problem right now?
-Yes.
-So what does those that work with the problem think, will it be solved in some hours our will it be down until Monday?
-÷hhh.. you just have to wait. I can¦t tell you when it will be fixed. I have no info on that.
-But you know that ist¦s some routers at Telenor do you? I said to him
-Yes, but i cant do anything. we just have to wait..
i hate waiting.... 
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Silvero
Gallente
Black Nova Corp
Band of Brothers
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Posted - 2007.06.23 16:33:00 -
[174]
Yeah sotarn, he must have flipped you the bird.
I was also in contact with the tech's at BBB earlier today, he couldn't reach the ip adress either and i explained the situation.
I did however get the wait until monday ****e.
Kinda strange that they say they cant affect telenor aren't they the same corp kinda, perhaps they just love eachothers logo.
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Gaius Kador
PIE Inc.
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Posted - 2007.06.23 16:35:00 -
[175]
Good thing im only training highlevel skills these days, and at least i got someone to blame for getting drunk again ;)
Poor service tho, very poor.
----------------------------------------------
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Uhr Zylex
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Posted - 2007.06.23 16:41:00 -
[176]
For a modest sum of 20 million ISK I'll give anyone access to a proxy I set up :)
I've been playing since yesterday even though I shouldn't be able to.
Drop me a mail, babarr AT gmail DOTTTTTTTT com
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Spawinte
Gallente
The Templars Knights
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Posted - 2007.06.23 16:43:00 -
[177]
>tracert 87.237.38.200
Tracing route to 87.237.38.200 over a maximum of 30 hops
1 42 ms 51 ms 40 ms 85.134.128.1
2 35 ms 46 ms 71 ms fe-0-0-0_0.bdr001.dublin.clearwire.ie [85.134.25
5.13]
3 65 ms 217 ms 217 ms lvl3gw.thn.packetexchange.net [212.187.197.193]
4 50 ms 50 ms 62 ms ae-0-53.gar1.London1.Level3.net [4.68.116.75]
5 63 ms 66 ms 50 ms 195.50.91.22
6 52 ms 58 ms 74 ms 87.237.38.199
7 63 ms 45 ms 83 ms 87.237.38.200
Trace complete.
I am in dundalk, ireland and i've been getting status:unknown since about the 12th june. as you can see my trace reaches tq just fine, this is a problem with ccp, i have NEVER had a problem like this with eve before.
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Spawinte
Gallente
The Templars Knights
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Posted - 2007.06.23 16:44:00 -
[178]
Originally by: Uhr Zylex
For a modest sum of 20 million ISK I'll give anyone access to a proxy I set up :)
I've been playing since yesterday even though I shouldn't be able to.
Drop me a mail, babarr AT gmail DOTTTTTTTT com
i dont think forum scamming is allowed 
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Uhr Zylex
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Posted - 2007.06.23 16:46:00 -
[179]
Originally by: Spawinte
Originally by: Uhr Zylex
For a modest sum of 20 million ISK I'll give anyone access to a proxy I set up :)
I've been playing since yesterday even though I shouldn't be able to.
Drop me a mail, babarr AT gmail DOTTTTTTTT com
i dont think forum scamming is allowed
Scamming? This is my main and I'm being perfectly serious
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Lord Galrton
Amarr
M'8'S
Frontal Impact
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Posted - 2007.06.23 16:46:00 -
[180]
Edited by: Lord Galrton on 23/06/2007 16:46:12
Originally by: iPod LoSec
Yea I think its like that with all tech supports... some guys are busy playing WoW and just say what they think will get you off the phone fastest.
Would be good to ring down telenors support as well.. Tho we know they arent gonna do anything about it now at least it will get the issue prioritised monday morning.
iPod LoSec
i did contact them ... i am in norway and got them ... and thay told me thay were looking at it on monday ... and thay just asked fore my trace .. and dident cear that mutsh ...
sooo it is most likely the nix problem ..... sins it aint a ccp problem then it is outside and logic woud then say if it stops at telenor then it is at telenor the problem is .... and as telenor is a ****** ***** ****** ***** . we mitght haw to wate to next week before thay do anny ting ... so guys jsut get a movie or so ... or ! cal
+47 05000 and conplain as hell ! *in norwagian .. just yell private and internet and then yes ... and you shud get a guy to talk to :P
after typing the # bnuten after getign conected *^_^* yes i had to do that a lot of times .... thay suck ... i am switshing this month to a difrent provider :P
i just hope it wil be fixest next week som time .... i hope....
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