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Thread Statistics | Show CCP posts - 16 post(s) |
Curx
Ardent Industrial
Hydra Alliance
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Posted - 2007.10.20 18:22:00 -
[361]
Great work CCP!
- Curx |
Easy Slezzy
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Posted - 2007.10.20 18:44:00 -
[362]
 Originally by: CCP Spielmann
What we discovered was an indication that one of our databases was being accessed through a security breach. While some may feel that such a drastic reaction was not warranted
Who... the boneheads using the exploits!!! to the law abiding eve resident this was the right thing to do... GOOD JOB GUYS AND GALS AT CCP!!
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Arnaud Toroge
Amarr
The SMITE Brotherhood
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Posted - 2007.10.20 18:56:00 -
[363]
The downtime saved me from 12 people trying to uncloak me on a gate...yay for unexpected downtime! boo to playing other games all day though :'( anywho, kudos to ccp for getting the servers up in the time they did...a lot worse could have happened from a breach like this and at least they dealt with it b4 they had to take them down for an even extended period
==============================================================
Quote:
Pwnage never sleeps -Dro
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Bruce McMoose
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Posted - 2007.10.20 19:04:00 -
[364]
Speaking on Anomalys.. the day before all this issue started with the servers, i had to reinstall my eve client because my 'eve client data had been modified'. I didnt do anything to alter the code... figured maybe it might be worth mentioning since it happened close to the server issues and this is the first time in 3 years i got that error.
Heh, its probably nothing.
/me takes off tin foil hat... puts back on his dreadlock wig.
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xxxTRUSTxxx
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Posted - 2007.10.20 19:15:00 -
[365]
Originally by: Madelchai
CCP has plenty good communication with it's customers, especially compared to other companies out there.
CCP chose to pend their time fixing the problem, rather than trying to update people every 15 minutes. And good for them, they handled it the right way.
Boohoo, you had to be without EVE for a few hours.
Boohoo, you lost training time. (I think I lost about 10 hours myself, but you don't see me complaining about it.)
Boohoo, you had to find something else to do with yourselves besides play around with internet spaceships, (though I know they're serious business!) and spam the forums.
Get over it.
no you,,,, like others,,, choose to whine about the whiners.
rolfmao to that my friend.
here's something i understand totally, and something i think some people need to consider.
a customer pays a company for a certain product, the company delivers it and both the customer and the company are happy campers :D
but what if the company doesn't supply what the customer pays for,, now ffs,, don't go telling me you don't get this,, i mean im sure you'd **** and moan if you sold comething on the market and didn't get payment.
yea it's just a game, but it is paid for with real money.
30.000 players not online for say 1 day ( to keep the maths simple )
30.000 days people,, not that simple now is it,, i wonder would you have the same attitude if you got kicked out of a movie half way through and was told to go do something else.
please understand Madelchai
i'm not getting at you. it just happened your the latest person passing comment regarding people having a problem with not getting something they paid for.
an CCP,, great job on sorting the server,, but one SQL data base for both the game and the forums ??? is it just me or does this sound a wee bit stupid.
i mean if the forums cause a problem within the database then the TQ is down.
one word CCP.
compensation !
anything else is an insult.
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Yagofish
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Posted - 2007.10.20 19:23:00 -
[366]
Nice job. I hope all information about credit card are safe.
But I belive, CCP will not tell us if... loose some secured information...
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Ash Donai
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Posted - 2007.10.20 19:27:00 -
[367]
Originally by: xxxTRUSTxxx
but what if the company doesn't supply what the customer pays for,, now ffs,, don't go telling me you don't get this,, i mean im sure you'd **** and moan if you sold comething on the market and didn't get payment.
yea it's just a game, but it is paid for with real money
Just one more time, for the extra slow kids: You do not pay for 23/7 availability of the service. You do pay for the ability to use the service when it is available to you.
Thus, the main problem you, and many others, have is that you didn't pay attention as to what you will receive when you purchased the service.
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Caine 607
Caldari
Caldari Provisions
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Posted - 2007.10.20 19:52:00 -
[368]
Edited by: Caine 607 on 20/10/2007 19:53:33
Having trawled through the first ten pages of this seamingly endless thread, I've come to the conclusion that any attempt to reconcile the polarised arguments between the fan-boy and troll camps respectively would be utterly futile.
As I see it, CCP undertook what they believed to be their only sensible course of action given the circumstances. You could argue that insufficient foresight led to this apparent breech of integrity and that appropriate contingencies should have been in place for just such an event however...
I think the most important is to try and avoid chastising CCP for their occassional oversights (bearing in mind that despite the more laudible antagonist's claims, their track record has been exemplary) and try to offer where possible, practical suggestions for future improvements (without the constant barage of provocative rebukes from the armchair rocket scientist establishment).
To this end, I'd like to set the tone by congratulating CCP on successfully resolving this latest debacle and urge them to pursue the following suggestions with a view to negating any likelihood of a repeat occurrence:
1) Look into developing an independent notification platform from which to communicate with your customer base so that we can all be informed of any pertinent details concerning the status of the server etc.
2) Consider re-prioritising the 'Skill Queue' development project. Whilst I realise that some players are sceptical as to how useful such a facility would be, personally, I am in no doubt that it would, when properly implemented, be hailed as an invaluable asset to game.
Right.. that's it.. cheers !!!
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Benjamin Elswin
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Posted - 2007.10.20 20:12:00 -
[369]
Edited by: Benjamin Elswin on 20/10/2007 20:16:35
Thank you for going midnight CCP.
Seeing as there are a lot of people who haven't looked at BOTH SIDES yet, CCP has personal information like credit card numbers on their database. A security breach could VERY EASILY mean those numbers getting to the wrong person. CCP going midnight was to protect us. CCP has a great customer service. I have yet to see CCP do anything that has been an attempt to harm us. They specifically expressed remorse for not being able to inform us what was going on. In any event, they would have told you that the server was down, and that was already quite obvious. Downtime didn't last long, and it is not going to kill any of us to not play EVE for a couple hours. If everyone would stop looking at what they lost and start looking at what CCP kept them from losing...This thread would consist of "Thank you for going midnight CCP."
Also, any of you who constantly post complaints every day EVE has problems should also post complements every day EVE runs smoothly. Stop taking CCP for granted and start appreciating the SUCCESS they are having. (5 years and still going)
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Angor
The JORG Corporation
Methods of Mayhem Alliance
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Posted - 2007.10.20 20:27:00 -
[370]
And SISI is still down because........ "insert answer here"
_______________________________
[ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!
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Rematha'klan
Gallente
Dragon's Rage
Intrepid Crossing
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Posted - 2007.10.20 20:31:00 -
[371]
There has to be made the option to pre-select a skill to start training when the old one finishes and the user isnt online. I lost 3 hours of trainingtime (had to remake my schedule to be compatible with RL for the next 4 months cause of it). This brings my total of lost training time to almost 4 weeks - just because of things like these unexpected chrashes.
Devide & Conquer |
Redjohn
Gallente
The UK Family
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Posted - 2007.10.20 20:44:00 -
[372]
Originally by: xxxTRUSTxxx
i wonder would you have the same attitude if you got kicked out of a movie half way through and was told to go do something else.
well that would depend... if I got kicked out of the movies, due to a bomb scare, fire, or other dangerous event, then NO, I wouldnt mind being told to exit the theatre. What is the alternative? sitting there while I burn to death, get blown up, etc... no thanks.
As it was CCP decided to protect its clients privacy, if someone can get into the DB in the first place, then it stands to reason that sooner or later, they will happen upon other useful, but private, information.
And lets suppose, they dont go about retrieving personal data, like CC numbers, home addresses, phone numbers etc, but instead decided to take ISK out of your wallet and give it to either themselves, or just some random person. Im guessing you wouldnt be too happy with CCP either for allowing it to happen. Or maybe they just decided to reset all your skills back to newbie... and say you had your character for 3+ years, would you still think it to have been the correct decision to leave the servers up?
no.. didnt think so...
Compensation for one day (not even 24 hours at that), what would you say would be a fair compensation? give everyone 1month free? 1 day? how ever many hours it was that the server was down? would that even matter, I know for me personally it wouldnt.
You cannot put a price on customer privacy, Im sorry but thats the way it is. Customer Privacy, is actually more important than a few hours downtime. If you think otherwise, then maybe its not your privacy thats in question, maybe its your parents... ask them what they think....
The UK Family |
JamesBolivar DiGriz
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Posted - 2007.10.20 21:38:00 -
[373]
Working in a seriously data-sensitive world, it is really pleasing to see that commercial operators are taking their role seriously. It was a bit worrying to find your entire estate had been taken off the air, but the reasons are perfectly valid and understandable. My thanks to you, and for the provision of today's statement.
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Berexia Cannin
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Posted - 2007.10.20 22:03:00 -
[374]
Howbout this, figure out who the hackers were and prosocute them, if their underage sue the parents, try to ruin them in every way possable, and use them as an example.
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Checkis Khan
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Posted - 2007.10.20 22:07:00 -
[375]
Originally by: El'essar Viocragh
Originally by: shinsushi
I have this crazy idea to prevent the massive amount of whining when EvE has unscheduled downtimes. Skill Queues.
I know it sound strange, bare with me though. Allow a character to toggle a secondary skill that will automatically begin training when the primary is done. This way no one could ever complain about this stuff.
Train longer skills :D
Knowing your skill won't finish another 24 days makes you feel comfy.
Sorry mister, but that was a pretty dumb answer.
The downtime came unexpected, and was not in relation to neither upgrades or other maintenance that was warned ahead of time.
I was actually just learning a new skill, and was readinf level II of a skill, which took 50 minutes, or something.
I can't stand Forum Trolls, and those who just has to answer something, anything, even when they have nothing intelligent to say.
>> I'm also 100% a skill queue, even one that will just train the next level of a skill. <<
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Ja'kar
Sebiestor tribe
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Posted - 2007.10.20 22:14:00 -
[376]
It was BOB fighting back!
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Calvin Firenze
Thanos and Killjoy Productions
Knights Of the Southerncross
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Posted - 2007.10.20 22:20:00 -
[377]
Morrow Disca gave me a new line for my sig! \o/
Originally by: Morrow Disca
You sir/madam, need a big cup of STFU.
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Advantageous
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Posted - 2007.10.20 22:20:00 -
[378]
I think a skill queue would be counter productive to the "Need for Speed" initiative. A constant query would have to be running for each character whether or not they are online, to see if they need the skill changed. I would personaly rather have my hair pulled out than have to deal with more server lag to fulfill a problem that happens less than one percent of the time. Live with a few hours lost.
Great job on damage control CCP. An external "place holder" website should be constructed to give out just even the most basic of information in the even of a server outage. A low bandwidth site even written in basic HTML would suffice. A blackout on specifics was needed for this type of situation, but an estamate of when the server would be back up, or even the fact that it was taken down on purpose would be nice.
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Yakabow
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Posted - 2007.10.20 22:20:00 -
[379]
Guess BOB resorted to hacking the database for their l33t tech 5 BPOs.
hardy har har j/k...
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Gabriel Magnar
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Posted - 2007.10.20 22:25:00 -
[380]
Originally by: Advantageous
I think a skill queue would be counter productive to the "Need for Speed" initiative. A constant query would have to be running for each character whether or not they are online, to see if they need the skill changed. I would personaly rather have my hair pulled out than have to deal with more server lag to fulfill a problem that happens less than one percent of the time. Live with a few hours lost.
That'd be a pretty dumb implementation...
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ISD Rauth Kivaro
ISD STAR
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Posted - 2007.10.20 22:33:00 -
[381]
Cleaned the thread a bit. Please do not resort to namecalling, ranting or flaming those you disagree with.
forum rules | [email protected] | Our Website
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Neutron Dreams
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Posted - 2007.10.20 22:49:00 -
[382]
I want to congradulate ccp for catching this breech. Quite honestly, i dont want to think of the economic impact all of those officer items suddenly flooding the market would have on in game economy. and that was just one of the breeches they found.
i only lost like an hour or so of skill training so to me it really wasnt a big deal, ive forgotten to swap a skill before and lost 24+ hours to my own mistake. people just have to remmember while you lost skill training time, so did alot of others at the same time. Crying about it is just wasted effort.
It does underline the need for skill quing, know it has been talked about for awhile now, and web /game server seperation. Hopefully this will get sorted sooner rather then later. So start posting about getting a skill training que instead of qqing aboutwhat you lost today, more productive, and by far less annoying.
and as much as i believe bob gets a little extra love from time to time, i really dont believe ccp crashed the servers to save a few towers. seriously i dont think a few towers matter that much to bob, from all ive heard they actually would have prefered a fight over them then a server crash.
as for all the people who assumed that the hacker got in and learned the architecture in such a rapid manner, i think it more likely the person whoever it was worked their way in slowly over time, probing, looking and learning before executing anything. But thats just my own idea, my knowledge of computers is very limited.
good work ccp, thanks for actually coming to the community and telling us what was up, and keep up the good work.
p.s. *whispers* skill que please
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Major Death
Caldari
Space Salvage Incorperated
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Posted - 2007.10.20 23:01:00 -
[383]
Edited by: Major Death on 20/10/2007 23:01:26
I am so annoyed. I lost 4 hours of skill training time. I will blame CCP for every ship loss I take from now on.
Also I don't understand how anyone could have fallen for the fake CCP posts. Look at the content; it was coherent and both grammatically and factually correct. A clear fake. 
My original sig was 'Enjoy lag free play in a dynamic space MMORPG'. It was removed for lack of EVE content! ;) |
Whom
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Posted - 2007.10.20 23:16:00 -
[384]
Originally by: Berexia Cannin
Howbout this, figure out who the hackers were and prosocute them, if their underage sue the parents, try to ruin them in every way possable, and use them as an example.
This is.. the american dream.
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Commsec
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Posted - 2007.10.20 23:26:00 -
[385]
wtb 1 day credited to sub time. cheers
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Monkayy
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Posted - 2007.10.20 23:34:00 -
[386]
Originally by: Commsec
wtb 1 day credited to sub time. cheers
wts -- You a Clue
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Tarnia Xavian
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Posted - 2007.10.20 23:40:00 -
[387]
Thread belongs in the Crime and Punishment section.
gg CCP.
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Gargulous
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Posted - 2007.10.21 00:34:00 -
[388]
Originally by: RegMaster
Did you notice that CCP has yet to disclose FOR HOW LONG this back door security problem was in effect. It seems to me it has been wide open a LONG time and CCP really does not honestly know exactly WHAT DATA was really taken.
BTW: IT IS US LAW that ANY known, verified or possible data hacking containing customer information MUST be reported to customer base ASAP and infulness. So , I give not extra credit for CCP owning up to it. THEY HAD TO ANYWAY.
Originally by: Sylia
Ill say well doen CCP, its nice ot see it fixed as fast as it was under such strenuous conditions.
I hope you caught the culprit. Shame the dev who was obviously targeted lost his eve acc's :(
If US law forces an organisation that has been subjected to hacker attack to disclose to customers the facts of the attack before the attacker has been dealt with and the breach sealed, then in this case US law is of more use to the hackers than the corporation...
Fortunately i suspect CCP does not come under US law.
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Icome4u
Caldari
Dark and Light inc.
D-L
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Posted - 2007.10.21 01:20:00 -
[389]
LOL! All it takes is one keylogger? WOW! Time to update your security CCP. Oh and fire the DEV for giving the information away, after all he shouldn't be going on **** sites (and getting a keylogger) on a work PC.
______
Originally by: Vyger
If I lose connection while walking around a station will my avatar run off in a random direction and go hide in a corner? 
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DeckardIRL
The Randoms
THE V I G I L
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Posted - 2007.10.21 01:45:00 -
[390]
The Register UK
The online IT site for the UK
Deck
Whiskey For CAOD at its best |
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