| Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 .. 26 :: one page |
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| Author |
Thread Statistics | Show CCP posts - 40 post(s) |
Darkblad
Hilf Dir selbst in EVE
1384
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Posted - 2015.07.03 18:08:42 -
[691] - Quote
No launcher issue, but some feedback on the (not yet announced but active) CSS change of the launcher:
Is it possible to better hightlight announcemens? In the past, they had a yellow-ish background, which caught the eye. As many payers don't notice that there are news within the launcher, this background probably got the attention of more players than the approx. 13px ANNOUNCEMENT headline next to the publishing date.
Things like server issues, new dev blogs, the week in review and whatnot may get noticed by more players this way.
EVE Infolinks GÇó Mining Guide GÇó Missions
(EN & DE)
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Deacon Abox
Justified Chaos
Spaceship Bebop
513
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Posted - 2015.07.09 21:07:55 -
[692] - Quote
Daphne Lamoore wrote: **YELLING LOUDLY TO GET YOUR ATTENTION** ANYONE STILL HAVING ISSUES WITH THE LAUNCHER, STOP DOING THE FIXES AND WORKAROUNDS THE DEV'S ARE SUGGESTING!!! IT'S NOT YOUR CLIENT!! IT DOESN'T NEED REPAIR OR TO DOWNLOAD A HALF A MILLION "MISSING" FILES!!! FOR WHATEVER REASON THEY REFUSE TO ACKNOWLEDGE THAT IT'S THE WEB-CODING BUILT INTO THE LAUNCHER STARTING PAGE!! PROBABLY BECAUSE THERE MAY BE SOME SECURITY ISSUES THEY ARE TRYING TO "FIX"!! ANYWAY, SIMPLY RIGHT CLICK ANYWHERE ON LAUNCHER, SELECT BACK, RIGHT CLICK AGAIN AND SELECT FORWARD. IF IT DOESN'T INITIATE THE FILE CHECK AND UNGREY THE PLAY BUTTON, JUST REPEAT THE PREVIOUS STEPS TILL IT DOES!! THAT IS ALL!! **DONE YELLING NOW** 
THANK YOU VERY MUCH, MY LAUNCHER NOW APPEARS TO BE WORKING.
HOLY **** CCP WHY CANT YOU JUST SAY SOMETHING LIKE THIS?
CCP, there are off buttons for ship explosions, missile effects, turret effects, etc. "Immersion" does not seem to be harmed by those. So, [u]please[/u] give us a persisting-áoff button for the jump gate and autoscan visuals.
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Zyzak Pahineh
Points Mean Prizes
2
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Posted - 2015.07.16 12:59:58 -
[693] - Quote
No connection could be made because the target machine actively refused it
is the error i keep getting please help |
Bartles
Hit'end'Run
The Asylum.
0
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Posted - 2015.07.21 00:11:52 -
[694] - Quote
Since the July 15 Fail-patch my launcher is broken. The launcher starts, gives me an exception box (huge wall of text) with the options of "OK" or "Start Eve". If i hit Start Eve it launches the old login screen (pre-launcher login) where i can login and play.... but my god its annoying! |
Gerardan Thayler
EVE University
Ivy League
0
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Posted - 2015.07.21 13:24:16 -
[695] - Quote
Bartles wrote:Since the July 15 Fail-patch my launcher is broken. The launcher starts, gives me an exception box (huge wall of text) with the options of "OK" or "Start Eve". If i hit Start Eve it launches the old login screen (pre-launcher login) where i can login and play.... but my god its annoying!
I also have this issue |
Tovita
Future Stellar Corporation
0
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Posted - 2015.07.22 06:01:12 -
[696] - Quote
Daphne Lamoore wrote:**YELLING LOUDLY TO GET YOUR ATTENTION** ANYONE STILL HAVING ISSUES WITH THE LAUNCHER, STOP DOING THE FIXES AND WORKAROUNDS THE DEV'S ARE SUGGESTING!!! IT'S NOT YOUR CLIENT!! IT DOESN'T NEED REPAIR OR TO DOWNLOAD A HALF A MILLION "MISSING" FILES!!! FOR WHATEVER REASON THEY REFUSE TO ACKNOWLEDGE THAT IT'S THE WEB-CODING BUILT INTO THE LAUNCHER STARTING PAGE!! PROBABLY BECAUSE THERE MAY BE SOME SECURITY ISSUES THEY ARE TRYING TO "FIX"!! ANYWAY, SIMPLY RIGHT CLICK ANYWHERE ON LAUNCHER, SELECT BACK, RIGHT CLICK AGAIN AND SELECT FORWARD. IF IT DOESN'T INITIATE THE FILE CHECK AND UNGREY THE PLAY BUTTON, JUST REPEAT THE PREVIOUS STEPS TILL IT DOES!! THAT IS ALL!! **DONE YELLING NOW**
Thanks this helped me today. Im so angry with EVE developers unable to fix god damn launcher. It should be priority since how would you think people play your game if they are unable to get passed launcher without searching clues all over the forums that actually work. |
KC Starky
XYBaBYBa
Sberbank Fatality
0
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Posted - 2015.07.22 07:11:26 -
[697] - Quote
After I start the launcher, it doesn`t initiate the file check and ungrey the "PLAY" button. This problem already happened before, actually it starts about month or two ago, but restarting the "Launcher" couple of times always helped. Now it`s permanently dead.
I did:
1. Delete "Launcher" folder, download the new one by official link - negative.
2. Clear the cache and use "repair tool" manually (not through launcher) - negative.
3. Trying the trick "back to forward" during two hours - negative.
4. Install and start play "Far Cry 4" instead of "EVE Online" - positive.
Already 2 days i`m trying login to EVE and it becomes frustrating to me.
Wrote the support ticket, we`ll see.... |
Ray Murphy
Nan Roig
Nan Roig Alliance
0
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Posted - 2015.07.22 08:38:38 -
[698] - Quote
KC Starky wrote:After I start the launcher, it doesn`t initiate the file check and ungrey the "PLAY" button. This problem already happened before, actually it starts about month or two ago, but restarting the "Launcher" couple of times always helped. Now it`s permanently dead.
I did:
1. Delete "Launcher" folder, download the new one by official link - negative.
2. Clear the cache and use "repair tool" manually (not through launcher) - negative.
3. Trying the trick "back to forward" during two hours - negative.
4. Install and start play "Far Cry 4" instead of "EVE Online" - positive.
Already 2 days i`m trying login to EVE and it becomes frustrating to me.
Wrote the support ticket, we`ll see....
Also have this problem.
I reinstalled EVE and worked.
Then closed Launcher and the problem is there again.
Back to forward didn't help.
Fix it!!! |
Martinez Grabov
Gallente Rebels Inc.
Villore Accords
0
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Posted - 2015.07.22 08:43:38 -
[699] - Quote
I have the same problem, it happened few times before but after closing and starting launcher it usually worked.
Today nothing works, even multiple back/forward...
Do something with it please! |
Ma Zhiqiang
Hoplite Brigade
18
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Posted - 2015.07.22 09:07:06 -
[700] - Quote
KC Starky wrote:After I start the launcher, it doesn`t initiate the file check and ungrey the "PLAY" button. This problem already happened before, actually it starts about month or two ago, but restarting the "Launcher" couple of times always helped. Now it`s permanently dead.
I did:
1. Delete "Launcher" folder, download the new one by official link - negative.
2. Clear the cache and use "repair tool" manually (not through launcher) - negative.
3. Trying the trick "back to forward" during two hours - negative.
4. Install and start play "Far Cry 4" instead of "EVE Online" - positive.
Already 2 days i`m trying login to EVE and it becomes frustrating to me.
Wrote the support ticket, we`ll see....
Same problem. |
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Echatia
Kundida Private Security
1
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Posted - 2015.07.22 09:09:02 -
[701] - Quote
Have the same issue. Play button is grey after logging in and progress bar all grey. Have not had this issue before until today. |
johncjg Khamsi
Viziam
Amarr Empire
0
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Posted - 2015.07.22 10:59:26 -
[702] - Quote
I have problems the first one is the proxy not connected to the sol server fixt it by using repair tool second one handshake faild cannot connect to launcher but when it takes me into game that's when it dose it and the status says ok so pls help ccp |
Bhale Styves
Corporation With No Name
CAStabouts
0
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Posted - 2015.07.28 03:12:02 -
[703] - Quote
Launcher not working,did everything said on help page but cant connect to the download. restarted comp, tried installing a older version of the launcher, still not working........was working fine 8 hrs ago. |
Pestily
Black Omega Security
The OSS
31
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Posted - 2015.08.13 20:11:46 -
[704] - Quote
Getting sick of this every month.... same problem grey progress bar will not update launcher and the page for the launcher download has the old launcher download on it so not helpful at all...
CCP GIVE US AT LEAST A NEW LAUNCHER TO DOWNLOAD OURSELVES WHEN YOUR ONE FAILS OR REIMBURSE US FOR LOST GAME TIME .. IT'S BECOMING A JOKE TO BE HONEST!!!! |
Thanos Titanian
Bushido Warriors Clan
0
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Posted - 2015.08.14 06:26:47 -
[705] - Quote
OK...This is BS!
2 straight days of greyed out PLAY button. tried all the back/forward crap. reinstall. Nothing works.
We are paying for this game time, and we can't play cuz the stupid launcher is a buggy POS.
FIX IT ALREADY! |
Pestily
Black Omega Security
The OSS
31
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Posted - 2015.08.14 06:46:20 -
[706] - Quote
Pestily wrote:Getting sick of this every month.... same problem grey progress bar will not update launcher and the page for the launcher download has the old launcher download on it so not helpful at all...
CCP GIVE US AT LEAST A NEW LAUNCHER TO DOWNLOAD OURSELVES WHEN YOUR ONE FAILS OR REIMBURSE US FOR LOST GAME TIME .. IT'S BECOMING A JOKE TO BE HONEST!!!!
So today I recieve this..
GM Mechani GM Mechanic (EVE Online Customer Support)
Aug 13, 21:21
Hello, I am GM Mechanic.
Thank you for contacting customer support. My apologize for the delay in updating the link. I've now updated the link for you. Please see the following article.
https://ccpcommunity.zendesk.com/hc/en-us/articles/202664365
Best Regards,
GM Mechanic
CCP Customer Support | EVE Online | DUST 514 | EVE Valkyrie
Obviously it works, I have been getting my game to work by doing this for the last two years but why no explanation as to why we need to do this or wait 12 hours for a reply.. ??
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Tanuki Two
Caprican Autocracy
Caprican Empire
1
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Posted - 2015.08.18 18:08:51 -
[707] - Quote
Game was running fine until a few days ago. The moment I paid for a subscription the launcher stopped working. All it loads is just a blank white window, or it says it can't connect.
I've tried the repair tool according to the instructions: Failed because it can't connect.
I've tried reinstalling the entire game. Doesn't work.
I've tried turning off and uninstalling anti-virus. Doesn't fix it.
I've tried turning off my firewall. Nothing.
This is clearly a problem with a badly programmed launcher. I don't know what you guys broke, CCP, but you need to either go back to an older edition or use a very basic launcher until you figure out what is wrong with it. This is the type of thing that makes people quit playing your game out of frustration.
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Festus
The Congregation
No Handlebars.
1
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Posted - 2015.08.19 00:13:46 -
[708] - Quote
same issue here, i come home after work and just want to get som dank frags, and no the same as allways the launcher is bugged out. YOU HAD 1 JOBB CCP. |
Myst3rious En1gma
Myst3rium Logistics and Investments
13
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Posted - 2015.08.26 19:23:56 -
[709] - Quote
I'm now almost done with day 2 of LauncherGate, ticket(s) have been entered, couple of back and forth's with a dev culminating in a now sustained 3+ hours of radio silence. Every possible "fix" listed in the forums, reddit, etc have been tried and failed...multiple times. This is absurdity to its extreme, its an f'ing launcher, its not the game, the antiquated code or sov changes, it's the gateway to select which character I want to make dank kills with. How complex is it that almost 2 days have passed and I am still unable to access my 4 SUBSCRIBED (read that as-"I paid you my money now give me my product") accounts. Of course anyone who has experienced a customer service failure will usually identify the "LACK OF COMMUNICATION" as bigger than the actual problem or failure and in this instance its no different.
CCP I have no doubt you are all very smart people and would even say some of you are at the top of your game in your field but collectively you suck at customer service which starts with communication. Probably the best advice I ever received in my career was a simple statement "Who is the customer?" when you answer that statement, that is the person you need to be addressing and quickly. |
Lord Churchill
The Green Cross
Test Alliance Please Ignore
0
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Posted - 2015.08.27 14:39:31 -
[710] - Quote
Launcher won't download patches....
015-08-27 15:33:19,108 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (2391): clientlogger.eveonline.com
2015-08-27 15:33:20,144 - carbon - readFromUrl - ERROR - Exception whilst downloading from http://cdn1.eveonline.com/958315/RepairData_958315.dat
Traceback (most recent call last):
File "zsync\readFromUrl.pyo", line 239, in DownloadPart
File "zsync\readFromUrl.pyo", line 253, in ReadRemoteData
File "urllib2.pyo", line 126, in urlopen
File "urllib2.pyo", line 406, in open
File "urllib2.pyo", line 519, in http_response
File "urllib2.pyo", line 444, in error
File "urllib2.pyo", line 378, in _call_chain
File "urllib2.pyo", line 527, in http_error_default
HTTPError: HTTP Error 416: Requested Range Not Satisfiable
2015-08-27 15:33:20,147 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (2392): clientlogger.eveonline.com
Can download the file manually it's trying to reach
I would raise a support ticket, except that strangely the submit button doesn't do anything on either Firefox or Internet Explorer.
Not good guys |
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Txor
Imperial Shipment
Amarr Empire
2
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Posted - 2015.09.03 12:05:43 -
[711] - Quote
launcher still freezing - launcher repair tool still not working - what in the world is going on?
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Subsider
GETCO
O X I D E
0
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Posted - 2015.09.12 13:38:11 -
[712] - Quote
try this - set Permissions for resfileindex_md5 and resfileindex_prefetch_md5 to full (same as administrator) for both files . they can be found in the C: programdata /ccp/eve/sharedcache folder
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Halokus Tendari
Toxic Consolidated
0
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Posted - 2015.10.25 08:14:54 -
[713] - Quote
I installed the beta launcher and it is frozen on first run.
It stayed like this for a long time (at that alleged 53% update point). I finally killed it off:
http://i.imgur.com/uCq1QRO.jpg |
Trap Commander
TUV Jita North - a Vessel Safety Organisation
5
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Posted - 2015.11.09 18:35:05 -
[714] - Quote
Nice,
today's update to the new beta launcher got deleted by my antivirus (Norton Internet Security).
Now everything is screwed up again.... |
Adara Starkiss
Blackstone Holdings
Sev3rance
5
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Posted - 2015.11.15 03:20:10 -
[715] - Quote
I personally havent tried the new beta launcher, but I have been having problems with the launcher crashing when starting to apply the patch. I'm starting to lose money and data over this issue, and now its been 3 days I cant play the game I pay for.
I have already submitted a support ticket, but I guess it means waiting till monday comes.
The crash is always the same, and is not O/S dependent, as I've tried it in both windows and linux. Downloads the update ok, but upon applying patch... crashes.
I invested in a new drive, thinking my old drive was at fault, same error.
If you want more details, this is the link to my other post:
https://forums.eveonline.com/default.aspx?g=posts&m=6167545#post6167545
Oh yes, I forgot, the repair tool, after it download the 'newest version' it freezes on step 6 of 7, always at the same %, already tried this on 2 game installations (the original, and the one I tried after wiping it all and used the online installer).
I'm on limited data, and I have wasted already a few GB's trying to get the game working and then a patch comes along and the same crash comes to the 'party'. Its not fun.
Ubuntu Mate 15.04 64bit / Amd A8-5600 / 4GB DDR3 / Sandisk 120GB SSD Plus
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Aitorron
Xoth Inc
Usurper.
0
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Posted - 2015.11.21 00:35:08 -
[716] - Quote
Exception during UpdaterModule.Update
Traceback (most recent call last):
File "lib\update.pyo", line 131, in run
File "lib\update.pyo", line 302, in _UpdateResFiles
File "lib\update.pyo", line 277, in GetNecessaryResourceFiles
File "lib\steps\getResourceFiles.pyo", line 214, in Run
File "lib\steps\getResourceFiles.pyo", line 34, in save_index_checksum
IOError: [Errno 13] Permission denied: u'C:\\ProgramData\\CCP\\EVE\\SharedCache\\resfileindex_prefetch_md5'
And a whole bunch of additional error stuff that won't fit in the 6000 characters of this post... and the forum screams about not wanting to allow HTML... so how the fack do I post the whole error message? |
Adara Starkiss
Blackstone Holdings
Sev3rance
7
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Posted - 2015.11.21 11:05:47 -
[717] - Quote
Aitorron wrote:Exception during UpdaterModule.Update
Traceback (most recent call last):
File "lib\update.pyo", line 131, in run
File "lib\update.pyo", line 302, in _UpdateResFiles
File "lib\update.pyo", line 277, in GetNecessaryResourceFiles
File "lib\steps\getResourceFiles.pyo", line 214, in Run
File "lib\steps\getResourceFiles.pyo", line 34, in save_index_checksum
IOError: [Errno 13] Permission denied: u'C:\\ProgramData\\CCP\\EVE\\SharedCache\\resfileindex_prefetch_md5'
And a whole bunch of additional error stuff that won't fit in the 6000 characters of this post... and the forum screams about not wanting to allow HTML... so how the fack do I post the whole error message?
Are you by chance in WinXP?
Ubuntu Mate 15.04 64bit // Amd A8-5600K // 6GB DDR3 // Sandisk 120GB SSD Plus //
Wine 1.7.50 // Beta Launcher // TS3 working // Happy to be back in Ubuntu :)
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Janath Abre-Kai
University of Caille
Gallente Federation
0
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Posted - 2015.11.29 19:01:19 -
[718] - Quote
I have this issue as well and Im running Windows 10. Same pop up window and now I'm being disconnected as well pretty much constantly 'Socket Closed' or some such guff. |
Admiral Manhattan
Clock with no Hands
1
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Posted - 2015.12.09 05:41:56 -
[719] - Quote
I play on my main and an alt this morning after the download patch (which was rather fast...didn't have any extended downtime) I switched from my main to an alt and then back to the main. Low and behold cant get past the the character screen for my main but can for my alt. Also noticed that others and myself subscribed in the last few days (Myself 3 days ago)
Sent in a report but not happy about spending money and not being able to partake of the events etc. this game has been around for over ten years and seriously tired of hearing lame excuses on how hard everyone is working to fix this or that.
I enjoy EVE, but seriously am doubting the leadership and direction of the game and where its heading
CCP you seriously need to quit coddling Mittani and The trolls you feed and get the issues worked out cause through time people are going to figure out its just better to go play a different game than to sit here and pay for something that ends up breaking days after a payment is made... I've tested my theory. Took a computer from scratch played , opened trial accounts played them with no issue. Seems every-time I spend real money subscribing to EVE O... Problems.
Seriously why pay ... to what have a toon skill in a virtual atmosphere .... and wait for someone to come along and give me a copy paste response?
One by one we are going to fall away.
And in the end you'll have done what ? Subsidized RMT gambling and be staring at Mittani's real life clone fodder? |
Rokspine
True Relativity
0
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Posted - 2015.12.10 11:02:44 -
[720] - Quote
I have the issue:
Failed to download update for EVE Online Launcher
and I use Steam to login usually. |
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