Originally by: Bagdon

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How many subscriptions did you lose to cause such a panic reaction?

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Originally by: Nuhm DeAra

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And now I'm wondering if, at peak times, 50,000 as opposed to 52,000 would make that much of a difference.

You get a large enough group of people together, though, and you can accomplish anything. Even if it means acting like rabid monkeys.

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Originally by: Manos Heimenbarger

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Originally by: Elondris Singh

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Originally by: Ranka Mei

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Originally by: Manos Heimenbarger

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I have included an image of a very quick paint storyboard to help visualize
Make Everyone Happy


Take it or leave it, thats my idea on the topic.

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Amazingly elegant idea!

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Were it not for the fact that the CQ is raping my video card (see the sig for my explination) I would agree. I still prefer the Dock + Disembark button.

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From my understanding, this is basically the same thing. You start with the station view exactly as it used to be, but with an extra station button that will load the new Captains Quarters and "pan back" from a video screen.

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Originally by: Aineko Macx

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It bears repeating:
CCP is not reconsidering. They will just try to be more gentle while shoving the same **** down our throat.

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His name was John Turbefield!

Originally by: CCP Pann

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The newsletter was not fake. I guess this is how it feels when someone reads your diary, something you hadn't intended anyone else to see. Not to deflect the heat but to explain why what I'm about to say, I wasn't involved with writing it. The only reason I mention that is because I am not going to presume to know the minds of the people who did have comments in there. I am not going to throw people I love under the bus or to the lions or whatever. I can't/won't answer questions about what they said or why they said it.

Our newsletters are written as a means to bring about discussion (that sometimes can even become heated debate) among our coworkers. That's really all I can say about it. I am not a game designer. I'm a mouthpiece. I'll admit it. By the time I get involved, the decisions have been made. Not making excuses for myself, just explaining.

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Originally by: haurun

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I dont care about NEX prices or Incarna.

The Newsletter, (Soundwave Section) or rather the direction of EVE. That is my chief complaint. If it is going the way your 'Lead Game Designer' wrote please tell me now and save me the time and money until that is implemented. Disturbing most was "...reward for high level gameplay like taking sovereignty should be just as legitimate a part of the business model as charging players..."

That needs to be addressed before anything.

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Originally by: Neom Disaki

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I've canceled my subscription, the whole pay for extra stuff, when already paying for a suposed "all inclusive" subscription, is just something I'll ever support, I didn't support it in the other MMOs I've left behind, and I wont support it this time either. Even if they're just vanity items, that is what my subscription is already paying for, adding ingame advantage items to this sort of store is even worse. But with or without these ingame advantage items, I would still have canceled my sub. Ingame stores have their place, and its not in games where you pay a subscription.

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Originally by: Tea Ester Elliot

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Originally by: mobius nm

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Oh look, exactly what was predicted.

A non response and faux-apology designed to redirect player ire and dissatisfaction.

I will not be redirected.

Incarna is still a massive cluster****, you have not commented on CCPs intention to expand MT in game-breaking ways, and completely miss the reason most of us are upset.

Bravo, 0/10, subscription cancellation sustained and reinforced.

I realize you, specifically, may not be to blame. But you're willing to come out and be the buffer, and that's enough to make you complicit in my book.

Do not be fooled fellows, this non-response is merely the start of the CCP wagon-cricle.

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Seriously, it's gunna take a carebear stare from the whole blue-bar unit to bring this "down a couple notches."

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Originally by: MorbidSpawn

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Originally by: LORD BRAHMAN

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Hello CCP,

Here is me being proactive and productive I understand that you need time to gather yourselves from this very large problem. Something you need to understand is this fact your eve fan base is very very loyal and they feel like they are being turned into nothing but a giant wallet by you. Do with this post what you want but take it from someone with multiple successful businesses the key to losing everything you have gained is to do something to lose your customers they are what drives your entire company. Here in eve these customers are your subscribers.

Now onto the post I first want to thank you for coming out and at least saying something so we know your not all just ignoring us. The only problem with the post is this when you listed the concerns you knew of which were according to you: one the chief complaint is regarding the high cost of goods in the Nobel Market. Second, many people are unhappy about the CaptainÆs Quarters. Third, there are some performance issues with Incarna.

You left out what seems to be the most important factor of all now you may have done this on accident but with all that has happened it looks like you did it on purpose the thing that is bothering the player base the most is this: The new possible MT idea (meaning micro transactions) making everything in game cost RL money. This is probably the worst thing you could ever do. Now im not going to sit here and just say that Im going to tell you why this is so. 1) The system you have makes you stand out from all your competition(Which in the business world is major). 2) you will push away at least half of your fan base in one swoop. If you make ships,weapons,ammo and whatever that is better then what you can get without money and the only way they can get these super items it is to buy them well Im sorry but a lot of us either don't have that kind of money or even if we do would not spend it on that we work way to hard to do that. (therefore you'd lose a ton of players since there would be no more point to continue playing eve).

Please really think about what you're doing and do not ruin one of the best games in modern history to try and make short term goals. A company will always fail that way.

Now if you insist on doing something of this sort how about this idea: Make it for only vanity items such as the gold scorpion, clothes and so on and drop the prices down so it is a more feasible situation for the average eve player. If you do that I think you will see players staying and actually buying these items. But whatever you do I urge you do not make it for super items or ships or anything like that or I fear not only eve will fall but so will CCP as a company which is the exact thing you are trying to stop by doing this (for lack of a better word silly venture you call MT).

I am a devoted diehard and loyal eve player to a fault and spend more time on eve then in my own companies (sad but true) and even I can not stomach this possible switch in mindset please don't mess up this great and wonderful thing we all call Eve Online. I look forward to hearing more soon but already I have heard of hundreds if not thousands of pilots quitting including entire corps and maybe even alliances. Please fix this situation and fast.

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Quoted for Truth!!!!!!!!!!!!!!!!!!!!!!!!!!

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Originally by: Vikarion

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Edited by: Vikarion on 24/06/2011 06:52:00
Dear CCP:

It is not just CQ. It is not just the prices. It's that you lied to us about your intentions and that you view us as gullible scum.

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His name was John Turbefield!

Originally by: Tron Flux

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Originally by: Raikov Vanskenski

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This thread now has over 127,000 views. I think that this alone speaks volumes.

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I don't know the eve forum engine, but I don't think it says much of anything. They are almost certainly not unique. It's mostly the same ~2k people who have posted who are reading the thread. Do the math. 70-something pages times 2k is actually closer to 140k views . Pretty small fraction of the eve subscriber base really. And not everyone who posts is actuay reading the thread. Big surprise there.

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Originally by: Adunh Slavy

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Originally by: Tron Flux

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Originally by: Raikov Vanskenski

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This thread now has over 127,000 views. I think that this alone speaks volumes.

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I don't know the eve forum engine, but I don't think it says much of anything. They are almost certainly not unique. It's mostly the same ~2k people who have posted who are reading the thread. Do the math. 70-something pages times 2k is actually closer to 140k views . Pretty small fraction of the eve subscriber base really. And not everyone who posts is actuay reading the thread. Big surprise there.

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Your white knight sword misses the pitch fork wielding peasants for 0 damage.

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Originally by: Adunh Slavy

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Originally by: Tron Flux

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Originally by: Raikov Vanskenski

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This thread now has over 127,000 views. I think that this alone speaks volumes.

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I don't know the eve forum engine, but I don't think it says much of anything. They are almost certainly not unique. It's mostly the same ~2k people who have posted who are reading the thread. Do the math. 70-something pages times 2k is actually closer to 140k views . Pretty small fraction of the eve subscriber base really. And not everyone who posts is actuay reading the thread. Big surprise there.

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Your white knight sword misses the pitch fork wielding peasants for 0 damage.

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Originally by: Vikarion

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Edited by: Vikarion on 24/06/2011 06:52:00
Dear CCP:

It is not just CQ. It is not just the prices. It's that you lied to us about your intentions and that you view us as gullible scum.

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Originally by: Nybbas

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Originally by: Adunh Slavy

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Originally by: Tron Flux

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Originally by: Raikov Vanskenski

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This thread now has over 127,000 views. I think that this alone speaks volumes.

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I don't know the eve forum engine, but I don't think it says much of anything. They are almost certainly not unique. It's mostly the same ~2k people who have posted who are reading the thread. Do the math. 70-something pages times 2k is actually closer to 140k views . Pretty small fraction of the eve subscriber base really. And not everyone who posts is actuay reading the thread. Big surprise there.

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Your white knight sword misses the pitch fork wielding peasants for 0 damage.

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Except he is right, and you are a miserable troll.

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Originally by: Los Quinton

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Originally by: John'eh

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How about this: a bunch of angry ex-customers create competition in the form of another internet spaceships game, who then crush CCP and end up buying it and firing everybody at the top.

Would that be acceptable to CCP?

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Doubt Eve's ex-customers are really good at developing MMOs. I think CCP will take that bet....and offer a Titan or two with it.

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Originally by: RougeOperator

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Edited by: RougeOperator on 24/06/2011 06:53:13
Its funny that because CCP overreached in pure greed on this nex stuff. What could have been a nice cash flow for them at a $1 0r $2 an item may never materialize now. They may have ruined their chances to ever have micro-transactions work.

They are now considered Gordon Gecko forever. The internet does not forget.

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Quote:

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Are you moving beyond VANITY AUR items?

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Originally by: Adunh Slavy

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Originally by: Los Quinton

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Originally by: John'eh

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How about this: a bunch of angry ex-customers create competition in the form of another internet spaceships game, who then crush CCP and end up buying it and firing everybody at the top.

Would that be acceptable to CCP?

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Doubt Eve's ex-customers are really good at developing MMOs. I think CCP will take that bet....and offer a Titan or two with it.

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Maybe you should go read up on the history of CCP. Also if you had any clue who all plays this game, you'd be rather surprised.

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Originally by: Rheum Rhabarbarium

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Originally by: RougeOperator

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Edited by: RougeOperator on 24/06/2011 06:53:13
Its funny that because CCP overreached in pure greed on this nex stuff. What could have been a nice cash flow for them at a $1 0r $2 an item may never materialize now. They may have ruined their chances to ever have micro-transactions work.

They are now considered Gordon Gecko forever. The internet does not forget.

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This is exactly what I thought. Slamming the playerbase with a $80 monocle on launch was a very bad idea - instead they should've had a large quantity of cheap and accessible items from the start up, and build towards exclusive content... Now, because most of the players thought NeX was just too expensive, and now the leaked memo... well, you've just managed to pull off a one-two punch that probably turned off most of the community from buying anything micro-transaction related, EVER. Or at least until they have to...

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Originally by: Seleene

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Valerie,

If you really want to understand how a lot of folks feel in a short amount of time, I suggest you read this as it sums up a lot of player feelings:

Originally by: Jade Constantine

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Sure when you have been playing Eve as long as we have you learn to take the rough with the smooth but you do so with the general feeling that CCP developers understand and ôgetö what makes Eve great û and thatÆs the problem now. This internal newsletter (if real) shows that one of the leading developers does not ôget eveö does not care about eve, and simply sees eve as a cash cow to be milked ferociously to fund other projects. This is about keeping the golden goose of eve subscriptions (on a drip feed if necessary) while chasing and grubbing every little loose cent he can from the player base.

Let me give you a couple of examples of how this can and does (and has already) impacted our enjoyment of this game:

1. The Captains Quarters û itÆs not gameplay its a display cabinet for vanity items. And the price of this display cabinet for you and I is that multi-client performance in stations is now terrible û if you have a bad graphic card itÆs a jerk fest û if you have a decent graphics card itÆs heat-fest. I can run 3-4 clients with CQÆs turned on û I can run it smoothly û but do I want to? Hell no because my Gtx 580 sounds like its melting my motherboard now! So I need to turn off the CQÆs on multiple accounts and as a result have more limited functionality on those accounts and an ugly wallpaper. No more station environment, no more clicking on my ship to open cargo hold, no more dragging ship to the hanger to board it. The delivery of the CQ vanity item display case has impacted my gameplay.

CCP could have made it optional and given us the option of keeping the old hanger view and added a ôdisembark shipö option to the UI but ôoh noö to do that would have meant we werenÆt being forced to look the vanity display case that marketing insisted must be front and centre if weÆre to even think about buying these ridiculously overpriced items from the Noble store.

2. If you read the newsletter youÆll see reference to saved fitting slots û and I donÆt know about you Verone but in JF weÆve run out of saved corp ship fittings. We want CCP to up the limit but is that really going to happen while the ôbiz-devsö talk honeyed words about how to squeeze extra income from players for such ôminor upgrades.ö? How long till we pay aurum for extra corp standing slots? For wardec options? For a usable corp management screen?

3. And who develops these vanity items? Yes thats right its Eve artists and developers whose salary we pay with our subscriptions. Given the choice wouldnÆt you rather have engine trails and flashy cyno effect for all players rather than a bunch of overpriced tat in the Aur store for a fleeced few?

Because that is precisely the compromise being made here -> CCP using our subs money to pay for vanity item production they want to sell back to us for greedy prices and it is something you SHOULD get mad about.

So hereÆs the thing.

The time to fight for the game we love is not in six months time when these concepts have bedded down and CCP is feeling bold enough to start selling Noble Faction ammo and +9 implants. The time to fight is now. Because this newsletter embodies everything that many of us feared but didnÆt want to believe CCP were becoming capable of. It is a massive betrayal of the compact we shared as players and developers of this game and indicates that CCP is preparing to leap down a very dark and deep path of self-immolation in the months to come.

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Originally by: QwaarJet

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60 pages and you guys still don't get it.

We aren't complaining about how you have communicated the changes to us, we are complaining about the changes themselves. Incarna is a waste of time that you guys should be ashamed of creating. It offers nothing to the player base, and gives us a scary reminder of where CCP's ego is taking this game. The future of EVE is bleak, unless you guys get your fingers out and do something. Forget Incarna and Dust. No one cares about them. You need to put your focus on the core of EVE and try to fix the game.

Ignore the player base at your peril, they are more important than you to this game.

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Originally by: Pat Morrison

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Edited by: Pat Morrison on 24/06/2011 06:05:45

Originally by: Kith'rahl Miromme

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0.0

I don't see how trust can be regained after that doc.

I would expect something like this from say, Capital One, but not a game dev.

Harsh cold world indeed.

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Close enough. The CFO, the one who is "making the strategic decisions for CCP" is a 14-year veteran of Citicorp. Coincidentally, he left Citicorp just as everything started to come apart and the global financial crisis started, caused by these megabanks.

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