| Pages: [1] 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 .. 26 :: one page |
| Author |
Thread Statistics | Show CCP posts - 28 post(s) |
Thomus
   |
Posted - 2006.01.06 14:31:00 -
[1]
1st - ok
|
|
Oveur
|
Posted - 2006.01.06 14:31:00 -
[2]
From: http://myeve.eve-online.com/news.asp?a=single&nid=1046&tid=1
Important Announcement
This morning we have been investigating a number of account hack attempts. 57 accounts were compromised and as a result, we started full investigation and lockdown procedures. This culminated in the lockdown of Tranquility during downtime until we had finished our investigation.
As a preventive measure, to ensure account security, we have reset passwords and will send out an email to selected accounts and ask them to change their passwords. At the same time, we would like to remind all our customers to never give out their passwords and regularly change them in account management. Remember, we will never ask you for your password.
We want to emphasize that we do not store billing information, the only risk was concerning password usage and subsequent abuse of the accounts in question.
We thank you for your patience in this matter and deeply apologize for the inconvenience this has caused.
Note: If your password has been reset and your email hasn't arrived yet, you can manually reset your password again through account management. Please allow up to an hour before the new password is sent due to the added load.
Senior Producer
EVE Online
|
|
Thuffyr Ewwith
|
Posted - 2006.01.06 14:32:00 -
[3]
Thx for info.
|
WiZZyWiGG
|
Posted - 2006.01.06 14:32:00 -
[4]
Ok so what happens if my second accounts password has been reset buit the email on the account is no longer active (which I fear it is but cant check as i cant log in!)?
How can I ever get into that account again?
____________
|
Mutiny1
|
Posted - 2006.01.06 14:32:00 -
[5]
Edited by: Mutiny1 on 06/01/2006 14:39:25
2nd and thx for the info
_______________
"Im just a guy with a low security status...that doesnt mean im a pirate it just means concord hates me!" |
Calhoon
|
Posted - 2006.01.06 14:33:00 -
[6]
so any time froame on WHEN tranquility will be back up and running?
|
Thomus
|
Posted - 2006.01.06 14:33:00 -
[7]
 Originally by: WiZZyWiGG
Ok so what happens if my second accounts password has been reset buit the email on the account is no longer active (which I fear it is but cant check as i cant log in!)?
How can I ever get into that account again?
why would you have subcriptions to things with an Inactive email? isn't part of most agreements that you have an active email account for just this kind of problem? serves you right lol
|
zepter
|
Posted - 2006.01.06 14:34:00 -
[8]
if i can't login with my account anymore should i reset my password or wait for the mail???
|
Marcsens Lil'Helper
|
Posted - 2006.01.06 14:35:00 -
[9]
Seems my other account got reset. One thing i don't understand though. How am i supposed to change my password through account management f i don't have a password to login there? 
|
Wrayeth
|
Posted - 2006.01.06 14:35:00 -
[10]
Whoa... That's insane.
-Wrayeth
|
robert free
|
Posted - 2006.01.06 14:35:00 -
[11]
ok what if it wont evel let me log my main account in. i cant get a new password becuse it said my account name or email isnt real.
|
Tenschu
|
Posted - 2006.01.06 14:35:00 -
[12]
As someone whose main account appears to have gone ****up, along with my email address as well, and as a qualified Security Professional I'd love to know exactly how this happened. Will you guys be posting up th results of your investigation?
|
Sharcy
|
Posted - 2006.01.06 14:35:00 -
[13]
Edited by: Sharcy on 06/01/2006 14:35:21
Oveur, I realize you won't go into too much specifics for obvious reasons, but can you tell us if these accounts were forced-hacked or if stolen pw's were used?
--
Press [Alt][F4] for my witty signature... |
WiZZyWiGG
|
Posted - 2006.01.06 14:35:00 -
[14]
Originally by: Thomus
Originally by: WiZZyWiGG
Ok so what happens if my second accounts password has been reset buit the email on the account is no longer active (which I fear it is but cant check as i cant log in!)?
How can I ever get into that account again?
why would you have subcriptions to things with an Inactive email? isn't part of most agreements that you have an active email account for just this kind of problem? serves you right lol
Well it was active when I made the account well over a year ago, the server it was on has since gone down and tbh I never really thought about checking what used that email.
____________
|
Rofel Meights
|
Posted - 2006.01.06 14:36:00 -
[15]
I hope you can trace whoever did this. I wouldnt be surprised if it were a bust macro miner
|
TFer Atvar
|
Posted - 2006.01.06 14:36:00 -
[16]
Originally by: Calhoon
so any time froame on WHEN tranquility will be back up and running?
Right now. 
|
Armanub
|
Posted - 2006.01.06 14:37:00 -
[17]
Use the forgot my password feature, and remember the email address you signed up with. Comes to the worst, petition it.
|
|
Oveur
|
Posted - 2006.01.06 14:37:00 -
[18]
Originally by: zepter
if i can't login with my account anymore should i reset my password or wait for the mail???
The emails started rolling out some time ago, I would suggest you wait for that.
Senior Producer
EVE Online
|
|
Kerushi
|
Posted - 2006.01.06 14:37:00 -
[19]
can`t even access my 2nd account due to wrong pass trough the acc. managment
this account pass has been changed right away
gl with solving it as we have allways trusted u guys, but please leave an extended dt notice next time (bogus reason or not) so we can get some sleep for a change 
________________
|
|
Oveur
|
Posted - 2006.01.06 14:37:00 -
[20]
Originally by: Thomus
Originally by: WiZZyWiGG
Ok so what happens if my second accounts password has been reset buit the email on the account is no longer active (which I fear it is but cant check as i cant log in!)?
How can I ever get into that account again?
why would you have subcriptions to things with an Inactive email? isn't part of most agreements that you have an active email account for just this kind of problem? serves you right lol
It's the same procedure which is used if you forgot your password. If you have an inactive email on your account, you would be in the same situation. You should contact support if you are in that position but I understandably they might be quite loaded at the moment.
Senior Producer
EVE Online
|
|
Olsen'Kra
|
Posted - 2006.01.06 14:37:00 -
[21]
Originally by: WiZZyWiGG
Ok so what happens if my second accounts password has been reset buit the email on the account is no longer active (which I fear it is but cant check as i cant log in!)?
How can I ever get into that account again?
Same here?
Help..
|
Nemesiss
|
Posted - 2006.01.06 14:38:00 -
[22]
Originally by: Oveur
Note: If your password has been reset and your email hasn't arrived yet, you can manually reset your password again through account management. Please allow up to an hour before the new password is sent due to the added load.
No can do....havent got login. And the "forgot password" doesnt work either, it just says my account doesnt excist.
|
zepter
|
Posted - 2006.01.06 14:39:00 -
[23]
Originally by: Sharcy
Edited by: Sharcy on 06/01/2006 14:35:21
Oveur, I realize you won't go into too much specifics for obvious reasons, but can you tell us if these accounts were forced-hacked or if stolen pw's were used?
i'm guessing forced-hacked because i use the same password on both my accounts and only one was affected.
|
Wanoah
|
Posted - 2006.01.06 14:39:00 -
[24]
Ouch. I thought it was an isolated incident, but 57 accounts is a fair old number. I hope you get the scumbags that are responsible.
|
Nikolai Nuvolari
|
Posted - 2006.01.06 14:40:00 -
[25]
Good luck CCP, and good job shutting down the server rather than letting a bad situation get worse.
-------------------------------------[04:04:04] Tom Thumb > for a nut case you rawk
[04:21:15] Mebrithiel Ju'wien > Nik's bio 4tw btw
[07:38:53] Graelyn > Nikolai for Dev 108! |
Kerushi
|
Posted - 2006.01.06 14:41:00 -
[26]
hehe i`m surrounded by bars
* sends ov some isk for looking cool 
________________
|
Meelo
|
Posted - 2006.01.06 14:41:00 -
[27]
I cannot log in to my main account neither ingame, or through the account management page.
What should I do?
|
El'hith
|
Posted - 2006.01.06 14:42:00 -
[28]
so whens the server back?!?!!
|
robert free
|
Posted - 2006.01.06 14:42:00 -
[29]
mr oveur how do i get my main account password when i get the error that says my account name is invaled now
|
Laucian Nalo
|
Posted - 2006.01.06 14:43:00 -
[30]
i vote Oveur for president and TomB for world leader and hope things will soon running fine again
|
| |
|
| Pages: [1] 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 .. 26 :: one page |
| First page | Previous page | Next page | Last page |