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Author	Thread Statistics \| Show CCP posts - 14 post(s)
Yoritomo Aleta	Posted - 2007.08.29 00:41:00 - [1] Using 3 Broadband in Ireland. Keep getting disconnected after about 5 minutes. I am guessing that the connection is being throttled to 0kbps and thus the client is losing connection to the server. Anyone else have this issue, either with the above ISP or someone else. Thanks, Gav
Mordrake ComNav Resources SunStorm Dominion	Posted - 2007.08.29 01:18:00 - [2] Just lost a Nighthawk to connection loss..... Not like it was a large battle, just me and a small low sec band of campers. Reconnected just in time to see the last of my structure go ; [ Has not happened to me in a loooong time and the last time I think it was a big 0.0 fleet battle with 200+ ships on grid Hope it was just a fluke thing and not related to todays patch. "Arte et Marte"
Ethan Hunte	Posted - 2007.08.29 02:39:00 - [3] do either of you guys use two accounts?
Hotshothotshot1 Atomic Heroes The OSS	Posted - 2007.08.29 04:09:00 - [4] I've been disconnected like 20 times today. I only run 1 client and only use that pc to play eve. Everytime i warped to something(station/gate) with my gangmates(14 members) on it i lose connection just when i get out of warp. Very very anoying and very distrubing. lucky me i didnt lose my ship, eventhough we were pvping
Ethan Hunte	Posted - 2007.08.29 04:25:00 - [5] losing connection all the time here too. won't even show the number of players on now, just hangs at, checking status.
vanara	Posted - 2007.08.29 05:18:00 - [6] this has ben happening to me too just it dc's me w/e the game feels like it...i petitiond in game earlier today around 2pm i think and i still havnt goten a reply. very anoying...ruins my missions mining and just the fun of the game
Ethan Hunte	Posted - 2007.08.29 16:12:00 - [7] anyone else? can we keep this to the top? alot of people are getting random often disconnects.
Mordrake ComNav Resources SunStorm Dominion	Posted - 2007.08.29 16:55:00 - [8] Originally by: Ethan Hunte do either of you guys use two accounts? I have 3 accounts but just had one up and running at the time. "Arte et Marte"
Abyss Cube	Posted - 2007.08.29 17:15:00 - [9] Nothing new to me. Since about 4 weeks "Connection lost" happens to me about every 30 min. I'm running 2 accounts on one PC.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.08.29 17:35:00 - [10] Happens every three minutes here. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting

Ambro Senter	Posted - 2007.08.29 17:40:00 - [11] Yep, same here. Wasn't like this yesterday, but now, I can't even open my cargo window in the station before I get disconnected.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.08.29 17:43:00 - [12] for me it only happens when I have both my clients on logged on. I did a fresh install, removed all caches from the my documents area etc... installed the client in two separate folders with the installer, ran the patch on each of them separately... can only have one client going at a time. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
DeadDuck Amarr IONSTAR Curatores Veritatis Alliance	Posted - 2007.08.29 17:51:00 - [13] Same here...
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.08.29 18:15:00 - [14] I urge everyone to edit there posts with their specs. Submit a bug report using the logserver.exe in Eve folder. run the program, click new job, then run eve online, play as normal, while it logs stuff in the background. I crashed right on time ten minutes after playing and the server caught the error. Hopefully CCP will know what it means. But it had something to do with an unhandled exception with the file bluepy.py Might not be a connection issue at all as I thought, it might be a client crash/bug but just because I saw disconnected from server when it crashed me to desktop after exiting the game, I assume it only put me back at the desktop as eve always does because its been disconnected. But it could also be a crash, and hence the disconnection, I have no clue, can anyone say?? It didn't crash with any error except that it lost connection. now how do I submit a bug report ... system specs: WinXP Home SP 2 core 2 duo 2.1ghz 2 GIG 633 ram 320 GIG harddrive Nvidia 7900GS 256mb -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Arzal Caldari Union Aerospace Corporation	Posted - 2007.08.29 19:19:00 - [15] yep, having the same problem, just was pvping and got dropped halfway through a fight, and he got away! I want my sec status back!lol
Svender Atreides Gallente Klingon Liberation Front	Posted - 2007.08.29 20:31:00 - [16] Edited by: Svender Atreides on 29/08/2007 20:33:31 Same here 2 accounts on one computer. disconnects regularly now where as four weeks ago was getting maybe 3-4 hours before it happend. Cost me a hyperion with t2 gear while in mission. reported this to CCP via petition and got reply no problem their end. Glad i am not the only one my symptoms are that the screen behaves like i'm lagged up for aroun 2-5 mins then get connection lost message. also when log in screen appears it hangs at system check part and i have to close it and reopen it to log back in will run test
Amber Sersa Gallente	Posted - 2007.08.29 20:45:00 - [17] Edited by: Amber Sersa on 29/08/2007 20:47:35 Just got this from LogServer.exe: 146632007.08.29 20:39:24:515UserError: [GPSTransportClosed.infomodal] Connection Lost - The machoNet service is stopping {'what': 'The machoNet service is stopping'} I can't do squat, at the moment. Maybe fly around for 10 secs but then everything stops.. And it disconnects after every warp jump I try. Or if I try to open any window, cargo, people window etc..
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.08.29 21:44:00 - [18] Edited by: Aaron Mirrorsaver on 29/08/2007 21:45:54 I got that in my log thing too, but thats not the error, thats probably just you clicking something after you've been disconnected, butt he client is still seem to be working. look for unhandled exception, it'll have a yellow icon next to it. Quote: Glad i am not the only one my symptoms are that the screen behaves like i'm lagged up for aroun 2-5 mins then get connection lost message yeah thats how it happens to me as well. only i dont give it 5 minutes now, I X it as soon as i realise the connection is gone. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Pyros	Posted - 2007.08.29 21:45:00 - [19] Keep crashing after ¦10sec. Reinstalling the whole deal - hope it fixes things up...
Arzal Caldari Union Aerospace Corporation	Posted - 2007.08.29 22:34:00 - [20] Quote: Glad i am not the only one my symptoms are that the screen behaves like i'm lagged up for aroun 2-5 mins then get connection lost message same here

Svender Atreides Gallente Klingon Liberation Front	Posted - 2007.08.29 22:53:00 - [21] changed bin file's on both installs of eve on me computer. still got disconnect but only on one account this time ... strange. looking through logs atm .. will report back if i find anything
Bluemaxs	Posted - 2007.08.29 23:53:00 - [22] I lost also connection a few times..not as frequent as some reported here tho.
Gootz Sanderson	Posted - 2007.08.30 03:07:00 - [23] All day today I get disconnected constantly. i think ive reconnected to eve about 50 times today. I'm only on trial but i really like this game and want to switch to a full account, but this is getting kind of annoying.
Ethan Hunte	Posted - 2007.08.30 16:00:00 - [24] i cant play at all, on two accounts... ill get disconencted flying through 0.0 then ccp will say, we cant replace your ship.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.08.30 16:12:00 - [25] 431192007.08.29 18:07:00:102Unhandled exception in tasklet <bluepy.TaskletExt object at 0x020FBAD8> That is the first error the log recorded. then: C:\Documents and Settings\ethan\Desktop\DISCONNECTION.lbw 431292007.08.29 18:07:00:106EXCEPTION #3 logged at 8/29/2007 2:06:59 PM Unhandled exception in TaskletExt 431302007.08.29 18:07:00:106Caught at: 431312007.08.29 18:07:00:106//lib/bluepy.py(41) in __call__ 431322007.08.29 18:07:00:106Thrown at: 431332007.08.29 18:07:00:106//lib/bluepy.py(25) in __call__ 431342007.08.29 18:07:00:106//ui/services/menusvc.py(2829) in execaction 431352007.08.29 18:07:00:107//ui/services/menusvc.py(3956) in stargatejump 431362007.08.29 18:07:00:107//script/sys/sessions.py(2691) in performsessionchange 431372007.08.29 18:07:00:107//script/sys/sessions.py(2632) in __raisepscip then more log, then a whole bunch of other entries like above, saying a problem with taskletext -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Ethan Hunte	Posted - 2007.08.30 20:40:00 - [26] dev response to this critical issue would be appreciated.
Arzal Caldari Union Aerospace Corporation	Posted - 2007.08.30 21:14:00 - [27] Edited by: Arzal on 30/08/2007 21:14:44 hmm I wrote a petition, but it seems the lag got that too...... a dev responce would be very usefull. even if just to say they are looking into it.
Arkeladin	Posted - 2007.08.31 00:41:00 - [28] Same here, slightly different error though: C:\Documents and Settings\John Mesiavch\Desktop\ArkeladinError2.lbw 12042007.08.31 00:22:03:401EXCEPTION #1 logged at 8/30/2007 7:22:02 PM 12052007.08.31 00:22:03:401Caught at: 12062007.08.31 00:22:03:401//lib/bluepy.py(25) in __call__ 12072007.08.31 00:22:03:401//script/sys/servicemanager.py(206) in stop 12082007.08.31 00:22:03:401Thrown at: 12092007.08.31 00:22:03:401//script/sys/servicemanager.py(204) in stop 12102007.08.31 00:22:03:401//ui/shared/comtool/lscengine.py(466) in stop 12112007.08.31 00:22:03:401//ui/shared/comtool/lscengine.py(452) in __savechannelprefs 12122007.08.31 00:22:03:401//ui/shared/comtool/lscengine.py(253) in getrookiehelpchannel 12132007.08.31 00:22:03:401//script/net/servicecallgpcs.py(680) in __call__ 12142007.08.31 00:22:03:401//script/net/servicecallgpcs.py(253) in remoteservicecallwithoutthestars 12152007.08.31 00:22:03:401//script/net/objectcallgpcs.py(229) in calldown 12162007.08.31 00:22:03:401//script/net/exceptionmappinggpcs.py(26) in calldown 12172007.08.31 00:22:03:401//script/net/exceptionwrappergpcs.py(107) in calldown 12182007.08.31 00:22:03:401//script/net/machonet.py(3328) in _blockingcall 12192007.08.31 00:22:03:401//script/net/machonet.py(3430) in _gettransports 12202007.08.31 00:22:03:401Exception: 12212007.08.31 00:22:03:401UserError: [GPSTransportClosed.infomodal] Connection Lost - The transport has not yet been connected, or authentication was not successful. {'what': 'The transport has not yet been connected, or authentication was not successful.'} 12222007.08.31 00:22:03:402Arguments: 12232007.08.31 00:22:03:402self :<MachoNet Service> 12242007.08.31 00:22:03:402address :Address::Any(service="LSC",callID="None") 12252007.08.31 00:22:03:402transport :None 12262007.08.31 00:22:03:402Locals: 12272007.08.31 00:22:03:402Thread Locals: 12282007.08.31 00:22:03:402eve.session was <Session: (sid:17, mutating:0, corprole:0x0, languageID:EN, role:0x1L, rolesAtAll:0x0, rolesAtHQ:0x0, rolesAtBase:0x0, rolesAtOther:0x0)> Game is only playable for 4 minutes at a time for me, I'll often time out just traveling in a 'roid field. Wondering if the devs realize that this connection timeout issue is a gamebreaker, why pay $15/month for a game that you can only play in 4-minute increments? I've tried the PingPlotter connection route, it shows random dropouts between my ISP (Cox Communications) and a isp called "linw". There are no intermediate hops between my ISP and the linw ones, and I have a total of 14 hops from my local ISP entry point and CCP's server in London. There really shouldn't be any problem. Anyway, other online programs function just fine. Next step in trying to troubleshoot this is to see if there's firewall issues - I really don't like shutting off my firewall, but guess will have to temporarily.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.08.31 01:34:00 - [29] if it was working before the patch, why should have to change the way you have things setup? if you played with your firewall on, why should you have to change now? what's this ping plotter thing? -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Arkeladin	Posted - 2007.08.31 06:19:00 - [30] Originally by: Aaron Mirrorsaver Edited by: Aaron Mirrorsaver on 31/08/2007 02:12:32 Edited by: Aaron Mirrorsaver on 31/08/2007 01:56:18 Edited by: Aaron Mirrorsaver on 31/08/2007 01:38:49 if it was working before the patch, why should have to change the way you have things setup? if you played with your firewall on, why should you have to change now? edit: i googled pingplotter, installed and ran it, round trip is 199ms, all things showing fine, I have it set to scan every 10 seconds, keep it updated, eventually I showed tge1-2.fr3.lon.llnw.net to go to 50 percent packetloss, then it went to 100% then one minute after that I lost connection, so no data reaching me then so the server disconnects me, am I right? Why doesn't it go an alternate route? further edit: it disconnected when it was not at any packetloss at all, so I am back at square one. can you guys run a scan with ping plotter while playing eve, set it to refresh the scan like every 10 seconds. and see if that same server gives you trouble. Reason I disabled firewall/AV? Simple - basic troubleshooting, you try and remove anything that may be causing the problem. Then, by process of elimination you can track down the real culprit. So, was eliminating any possible factors on my computer that could be causing the disconnects. Hope the devs can tell us something soon, even if it's only "we're working on it" - as I said, this is a gamebreaker for those afflicted.

Thorek Ironbrow	Posted - 2007.08.31 06:37:00 - [31] Yeah this is really peeing me off now. Every 5-20 minutes I lose connection, and if I try to jump a stargate it doesn't do anything, and if I restard (which I did), I get stuck in this lag loop hole. This only started happening to me after the downtime.
DaiTengu Gallente GoonFleet GoonSwarm	Posted - 2007.08.31 07:34:00 - [32] Edited by: DaiTengu on 31/08/2007 07:34:30 I've been having the same issue all day. I'm dualboxing (two characters, different accounts), and I appear to have either packet loss, or a complete connection drop from time to time. I honestly don't know if it's on my end or not, earlier in the day I did have some packet loss while pinging google.com, but recently it's been fine and only Eve has been giving me issues. This all started earlier today.
Gord Ackfordham Fenscore Enterprises United Corporations Against Macros	Posted - 2007.08.31 08:45:00 - [33] pingplotter anyone? --- cheers, gordo
MastaZweistein	Posted - 2007.08.31 09:52:00 - [34] Hello, i have the same Problems... playing from germany. since the update i get disconnected every few minutes :(

CCP Mindstar	Posted - 2007.08.31 10:07:00 - [35] If you are having consistent disconnection issues, I would urge you to file a bug report on it. Bug Reporting Remember when bug reporting to include output from a logserver file, as well as including system specs, dxdiag and even what ISP you are with. Additionally, I would suggest that if you are having connection issues to use PingPlotter against Tranquility's IP - 87.237.38.201, and report the results.

Elvryin ThunderZtorm	Posted - 2007.08.31 12:18:00 - [36] Having the same problem here, from Taiwan. Keep getting disconnected regularly every 3-5 minutes, happened after Rev2.2 patch, been like 2 days already.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.08.31 12:26:00 - [37] I submitted two bug reports on the issue already, when will I get a mail saying, at least we received it, and are looking into it. I submitterd two logs of the error, dxdiag, etc etc... -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Ambro Senter	Posted - 2007.08.31 14:09:00 - [38] Edited by: Ambro Senter on 31/08/2007 14:11:38 I'm not really sure how to use pingplotter or how to read from it but these are my results: http://img63.imageshack.us/img63/4838/pingplotterrz4.jpg Then after a while it all goes haywire and I get packet loss on all rows. And sometimes it "stabilizes" back to the image i linked with 100% PL. I haven't been able to use my trial account more than 2 days, if this keeps up, I'm not even gonna consider upgrading to a normal account which was my plan from the start. I give it 1 or 2 days more, after that. Bye bye. Also, I submitted a bugreport with my Log Server details.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.08.31 14:18:00 - [39] are european traffic routers having some sort of problem? -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Ambro Senter	Posted - 2007.08.31 14:22:00 - [40] Beats me, all I know is, I can do everything like download stuff, play OTHER games online, surf websites, msn, etc etc just fine without any disconnections whatever, but when it comes to EVE, and AFTER the latest patch, I just gets disconnected.

Odewad Gallente Passed Over	Posted - 2007.08.31 17:41:00 - [41] Edited by: Odewad on 31/08/2007 17:41:32 I can recreate my crashes every time. Dual logged on one machine, two seperate accounts. In missions with my main, I can send in my alt to loot/salvage. As my alt is warping into the same room with my main, he crashes to desktop EVERY time. Also I can park my main outside a station and warp my alt to him and get the same crash. I should note that this problem just started with 2.2.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.08.31 18:35:00 - [42] when you say crash to desktop, you mean it exits saying connection to server lost right? -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Odewad Gallente Passed Over	Posted - 2007.08.31 18:41:00 - [43] Originally by: Aaron Mirrorsaver when you say crash to desktop, you mean it exits saying connection to server lost right? No sir. Just blam and gone. No exit warnings or anything.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.08.31 20:31:00 - [44] sorry to hear that, but it seems you have a different problem to this topic, this is just a connection, or maintaining connection problem. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.01 00:38:00 - [45] Edited by: Aaron Mirrorsaver on 01/09/2007 00:46:28 background: I use a linksys router. My desktop connects directly to it with the r45 cable so a question of interruption of data is non existant. also I've been using the router for a couple of weeks, playing eve with my laptop wireless and its been fine. Yesterday I disconnected the router, as I go through elimination... still same ploss on same servers. I then rebooted my gateway or some jazz after logging into my high speed on account on the web and it gave me this whole host of options. I tried again and still the same ploss, I even reset the modem with the reset button. But I had plugged it back into the router at this point. After the try without the router yielded the same ploss. Today, I took out the router again and plugged once again straight into my adsl modem to my desktop, then I turned plugged out and back in the modem, so two things are now different with this try, the fact that I turned it plugged it out and back in AFTER i disconnected the router (didnt do that last time) and that the gateway has been rebooted and I am trying it on the adsl to desktop connection after the reboot. The ploss is all gone. Do not know if it will come back, but I am hoping a DEV or someone else who knows about network stuff and wireless routers could tell me why my wireless would be working all the time, then get all this packetloss all of a sudden to eve servers, when to everything else it is fine. its mind boggling. edit: it continues, ping plotter showing no packetloss at all now( have it running) disconnected from server within 5 minutes.....I am officially screwed. No packetloss, no internet problems, just being disconnected... dial up stays connected woopie. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Ambro Senter	Posted - 2007.09.01 13:22:00 - [46] Well.. last night was wierd. I didn't disconnect at all. Although I was very close to doing it several times, you know, after jumping, the client just sits there with nothing happens, and just before it "should" disconnect me, my ship appears and same with the overview. Oh wait, I disconnect 1 time though, just when I entered a mission location with alot of bandits it disconnected. I logged in to see my ship nearly broken down but managed to warp away the last second.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.01 17:38:00 - [47] not even an email by CCP to my account email. gotta close down both my accounts till this is solved. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Venetian Tar	Posted - 2007.09.01 23:34:00 - [48] Hey. Same problem here, I thought it was my Internet connection, but obviously not. Updated to Vista, now can't even get the login screen up. Any suggestions to this problem, please email me and in the subject area, type EVE Problems. Email: [email protected]
Harleydavid Hells Angels Inc.	Posted - 2007.09.02 01:53:00 - [49] Yep, same problem here... keep getting disconnected.
hellsknights Hells Angels Inc.	Posted - 2007.09.02 02:04:00 - [50] Lost an expernsive ship and clone because of this DC problem..... I petioned the lose,but it seems to never do much good. Its almost impossible to ingage gangs because as soon as out gang jumps in half the guys get dc'ed and we get raped. This issue really needs fixing, it's affecting one of the key features of the game. recruitment thread Join channel Hells Angels Inc

Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.02 03:09:00 - [51] it is a ffectting the entire game, not just key aspect of it... -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Harleydavid Hells Angels Inc.	Posted - 2007.09.02 13:04:00 - [52] Edited by: Harleydavid on 02/09/2007 13:05:19 One admin telling us to report bugs is truly insufficiant, can we please get atleast a re-assurance that you are at least looking into the matter? Please do not forget, we are PAYING for a service and that service is extremely lacking right now. Also, don't forget that you are in competition with other companies such as Blizzard whose customer service (from my experience) is incredible. Sorry to say, but if I cannot log into the game for a few more days I will expect to be compensated for my money spent on a service that I cannot use and will probably unsubcribe my two accounts and head back to WoW who charge once for 3 accounts!
tre introv	Posted - 2007.09.02 18:13:00 - [53] I have been having this same problem also. I run multiple accounts and it was happening across all accounts. If I sat idle for more than a few minutes in station my connection would drop, it would also drop randomly throughout space. I think I have resolved this but will do further testing. In my router I disabled UPNP, Gaming Mode(I think this is the problem), and multicast streams. So far I've been idle in station for 20 minutes with no disconnect. Before it was happending withing 2-5 minutes of being idle. I will update later.....
General Jah Caldari State War Academy	Posted - 2007.09.02 18:26:00 - [54] Originally by: Ambro Senter Edited by: Ambro Senter on 31/08/2007 14:11:38 I'm not really sure how to use pingplotter or how to read from it but these are my results: http://img63.imageshack.us/img63/4838/pingplotterrz4.jpg Then after a while it all goes haywire and I get packet loss on all rows. And sometimes it "stabilizes" back to the image i linked with 100% PL. I haven't been able to use my trial account more than 2 days, if this keeps up, I'm not even gonna consider upgrading to a normal account which was my plan from the start. I give it 1 or 2 days more, after that. Bye bye. Also, I submitted a bugreport with my Log Server details. I am glad to hear I am not the only one experiencing this. I have been playing the trial and the past 34-48 hours or so I get disconnected every 4 minutes. Though late last night I was able to play for a few hours without any problems... This has to be something EVE side... either their servers or software related... sucks :/
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.02 19:10:00 - [55] could you guys list where you are from? -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
hellsknights Hells Angels Inc.	Posted - 2007.09.02 19:27:00 - [56] Originally by: tre introv I have been having this same problem also. I run multiple accounts and it was happening across all accounts. If I sat idle for more than a few minutes in station my connection would drop, it would also drop randomly throughout space. I think I have resolved this but will do further testing. In my router I disabled UPNP, Gaming Mode(I think this is the problem), and multicast streams. So far I've been idle in station for 20 minutes with no disconnect. Before it was happending withing 2-5 minutes of being idle. I will update later..... This is not a router problem i have acounts running on a "none wireless router", other accounts running on straight to modem connection. These DC'ing issues are server side, since the 2.2 patch and are affecting all our gameplay. File a bug report.....can't you tell there is a bug from the mass of petitions concerning this very issue. For me, i enjoy PVP aspects of the game and when i can'T ingage for the fear of DC'ing on jumping in........well that makes for a horrible gaming experience. I live in canada, never had this problem before, i have top of the line computer, extremely fast connection and never have i had this DC'ing thing in the past. I cleared my cache and looked for problems on my side, there are none. So please fix this and compensate us for our loses. Hells recruitment thread Join channel Hells Angels Inc
tre introv	Posted - 2007.09.02 20:20:00 - [57] Edited by: tre introv on 02/09/2007 20:25:01 I have been having these issues since the 2.2 patch and agree they could be server side. The fact that I just messed with my own router and seemingly resolved the issue makes me wonder if it's not a combination of the two. Only thing I can come up with is in 2.2 they changed how the client communicates with the server and most routers do not like that. I have come across games/applications before that need routing rules put in place to work properly. It would not surprise me. Anyways, I've had 2 of my accounts running for 2 hours now 1 in use the other idle and neither have been disconnected. I'm in the US btw....
General Jah Caldari State War Academy	Posted - 2007.09.02 22:10:00 - [58] Originally by: Aaron Mirrorsaver could you guys list where you are from? Texas, USA
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.03 00:09:00 - [59] Only thing I can come up with is in 2.2 they changed how the client communicates with the server and most routers do not like that. I have come across games/applications before that need routing rules put in place to work properly. It would not surprise me. I spend alot of freetime playing eve, and since not being able to play I have spent alot of time, trouble shooting, eliminating, doing everything possible to eliminate causes on my end, I finally culminated all efforts with a complete format of the computer, the first thing which I installed after windows was eve, ran it, played 5 minutes disconnected constantly again. So it leads me to believe your above quote is right, they may have changed some way in which the client receives or transmits data, OR they have changed somethong on their end, the way in which the server transmits or receives data in that it might be transmitting faster than the receiving end can handle for some of us... With that, I would like the developers to put in the feature which most multiplayer games have which allow you to select your connection speed from a drop down list, to ensure when your client is communicating with the server, it is not receiving faster than it can handle and hence causing packetloss. I'd like to know currently how eve handles or knows how fast your connection is, I mean everyones connection speed is different, so it can't be a one size fits all thing, is it auto - detecting your connection speed? Eve must be using UDP, after I buy a new adsl modem which is the last thing i could think of from my end... then I wonder what will happen from then... CCP a response would be nice. I have two accounts I will soon cancel, and I will just use endless trial accounts to test every once in a while until the connection is stable again. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Chucky Confederation of Red Moon Red Moon Federation	Posted - 2007.09.03 00:35:00 - [60] I've had it happen once today, both accounts on 2 different comps went poof at the same time ... you will see more and more marketing which in turn will bring you more players to torture.

WildSide Toys R Us M. PIRE	Posted - 2007.09.03 01:53:00 - [61] happened to me 2 ....and Im in norway..I can play for like 5 min then I crash....and ofteen desync first. Even Im not fighting or anything and is in empire. [img] Vids produced by me
Lezx Stab Gallente Hounds Of War Knights Of the Southerncross	Posted - 2007.09.03 02:48:00 - [62] I am having frequent disconnects and this is so annoying and this is only since Revelation 2.2 patch. CCP changed something that made this game almost unplayable for some of us. I petition it and still waiting for someone from CCP to respond to me. This is UNACCEPTABLE that no one has responded from CCP to this problem that more than one people are complaining about. The monthly fee (real life money) that i am paying has nothing to do with ingame issue. I am asking for support to get my game working properly. THIS IS UNACCEPTABLE. CCP WAKE UP your CUSTOMER SUPPORT or you will eventually loose me as a paying customer. Regards, Lezx Stab
Harpax Caldari Racketeers	Posted - 2007.09.03 03:19:00 - [63] I'm seriously thinking about canceling my subscription. Seven crashes in less than 15mins. Always in the exact same spot...warping into a mission. Can play WoW and CS:S just fine so it's not the internet connection. Nothing in my setup has changed, so it's on CCP's end. Corp mates been talking about it for a while, I only just experienced it myself tonight. Unreal. Harpax \| Suck it up Princess
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.03 04:11:00 - [64] could you guys who are getting this issue download pingplotter standard from www.pingplotter.com the dev posted the i.p for tranquility to trace somewhere on the 2nd page, 3rd post from top. I am getting 100% packetloss from these two servers, which are #18 and #19 in my list, the # in the list isn't significant i just put it in to show one follows the other. And sometimes no ping reply from those two servers. ve5.fr4.lon.llnw.net, ccp.ve201.fr3.lon.llnw.net let me know if you get the same type of issue, and if so with what servers. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting

Kaemonn Forum Moderator Interstellar Services Department	Posted - 2007.09.03 04:13:00 - [65] CTD while warping is due to an audio error. Disable audio and you will be fine. Any other errors, keep posting here. forum rules \| [email protected]\| Eve-CCG Originally by: kieron: off duty You dont have to swallow!

Real Poison Minmatar Mutually Assured Destruction Dark Matter Coalition	Posted - 2007.09.03 06:41:00 - [66] i'm having random BSOD's since 2.2 originating from the Realtek HD Audo Driver. seems to happen mostly when going to warp. and daily disconnects since months where the server cannot be found for about a minute (my connection stays up during that, because my iptv box runs during that disconnect without any hangs, and my routers log deosnt show anything, so connection is stable)
Eszencia Amarr Equilibrium Inc. FOUNDATI0N	Posted - 2007.09.03 07:34:00 - [67] Edited by: Eszencia on 03/09/2007 07:35:15 My main - me - got disconnected approximately 10 times yesterday while my alt account didn't have a single problem, even when running each individually. I was perplexed to say the least, and also pretty miffed when I lost a ship. I also had issues with the fitting window, when I put modules on a ship they stayed red and none of the stats changed, had to relog for it to update. Needed a few times just to fit a frigate right. Edit - fyi I don't have audio enabled. Suppose it's something that I'm not alone with these problems but damn they make playing the game difficult. Esz.
Liliane Woodhead Intergalactic Charwomen	Posted - 2007.09.03 09:04:00 - [68] around 10 times disconnected at the moment :( I give up ...
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.03 14:06:00 - [69] curious, do you guys have this issue as well? http://oldforums.eveonline.com/?a=topic&threadID=574787 where every time you log in your overview is minimized and stuff like that? -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting

CCP Sharkbait	Posted - 2007.09.03 14:44:00 - [70] Originally by: Real Poison i'm having random BSOD's since 2.2 originating from the Realtek HD Audo Driver. seems to happen mostly when going to warp. and daily disconnects since months where the server cannot be found for about a minute (my connection stays up during that, because my iptv box runs during that disconnect without any hangs, and my routers log deosnt show anything, so connection is stable) please run logserver and when you crash it will tell you the location of a crash dump if 1 is created. then please send both the crash dump and the logfile to us and we can take a look


Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.03 14:49:00 - [71] sharky: I run a trace with pingplotter using there UDP method (cause EVE is using UDP right? anyway, the result is the route is fine, but at the tranquility I.P pingplotter is saying destination unreachable (100% packetloss) obviously because the destination is unreachable. For some reason your server isn't accepting my connection, and maybe some of the other players here who are also having trouble. If possible could you look into that? Throw this around the office, what could cause the destination to be unreachable when the route is fine all the way to that destination, what is the final destination doing or replying, that I cannot connection to it. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Branca	Posted - 2007.09.03 23:20:00 - [72] Also getting regular disconnects here. Have 2 accounts that are run on the same computer. Cable internet provider is Cablevision/Optimum Online (15/2 Mbps). Using wired connection to the router (100.0 Mbps). No luck trouble shooting on my own so far. Only Eve disconnects. Internet, ventrilo, etc. remain connected. I've pinged Tranquility (87.237.38.201) from the Command Prompt and it shows no packet loss. Here's my specs: Windows Vista Home Prem. Asus P5K Deluxe MB Core 2 Duo 3.0 GHz Kingston HyperX 2x1GB GeForce 8800GTS 640MB SB Audigy SE WD 400g Caviar HD x2 (Raid 1) Motorola SBV5120 Surfboard Modem Linksys WRT54G Router (Firmware v4.21.1)
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.03 23:25:00 - [73] run ping plotter, change the method in edit>options to use UDP method. Then ping the tranquility server, tell me what you get. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Branca	Posted - 2007.09.03 23:43:00 - [74] Pingplotter says I'm getting 100% packet loss to 87.237.38.201. Am I doing something wrong? This is even when I'm connected to Eve.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.04 03:16:00 - [75] Edited by: Aaron Mirrorsaver on 04/09/2007 03:17:34 it should be the same graph, are you getting any red highlighted areas saying packetloss when you do the ICMP one? see same problem for me too. 100% destination un reachable on the tranquility i.p also I am able to stay connected for longer now, but still having issues, there proxy's must be messed up, a whole bunch of people had issues today and some dev said he couldnt see anything wrong, then he came back like 4 of his own posts later and said there appears to be a problem with a proxy server and he had to do X Y or Z, anyway so I think there are more problems obviously that they are unaware of. still having connection issues, but i can play for about half hour to one hour sometimes now, sometimes it'll disconnect me one after the other quickly. im using a dsl modem wired to a linksys wrt45g just like yours. no problems before the patch. or with anything else. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Branca Sanctuary	Posted - 2007.09.04 03:30:00 - [76] Ya, Aaron. The graph has 2 spots at Hop 7 & 8 with 100% packet loss. I posted a pic of the graph (edited my post above to include the link). So this sounds like a problem on CCP's end? Not on my side?
Myth'or Cordalan	Posted - 2007.09.04 09:28:00 - [77] Originally by: Branca Ya, Aaron. The graph has 2 spots at Hop 7 & 8 with 100% packet loss. I posted a pic of the graph (edited my post above to include the link). So this sounds like a problem on CCP's end? Not on my side? There are lots of people having this problem (me too). So I guess it's not on your side and it's not with the internet connection. Further observations for the devs: - I'm having these problems since the last patch. - I've never lost connection to tranquility in the morning (UTC+2). Last evening (UTC+2) there were more than 30000 pilots in EVE and I've lost the connections three or four times - nearly unplayable . - I had EveMon running on a second computer. It lost connections to tranquility too whenever my EVE-client lost it. - mostly the problem occurs while jumping or while docking, but sometimes in other cases too, even when docked. - the problem occurs in heavy crowded systems (Jita) as well as when I'am alone in a system. - other problems seem to be related to this problem. There was one case when I've lost connection while jumping, and afterwards I couldn't login any more - saw a black screen after the login progress bar. (Solved that by unchecking "Load Station Environment" in the main menu, generic tab). Hope these infos help.
Kailiani Fracked Up beyond All Recognition	Posted - 2007.09.04 14:59:00 - [78] I get frequent disconnections every 2-3, it's possible to keep the connection 'alive' if I notice the game stops responding, I'll click a bunch of windows open and load stuff and it will fast forward catching back up. Not very fun to do so frequently
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.04 15:25:00 - [79] kailani: i try that too, sometimes it works, but it seems to be because of trying to keep it alive, but just because it was going to keep itself alive that time. branca, the pic was not viewable, could you post the names of the servers you get the 100% ploss at, you right click and copy them and then paste them. wanna see if there the same as mine when I am using the default DLL instead of UDP. other people still receiving connection problems, could you post a link to a picture of your graph. running default settings in ping plotter. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Crayathan Gallente Contraband Inc. Mercenary Coalition	Posted - 2007.09.04 16:10:00 - [80] My ping plotter doesn't get past 87.248.208.150 with udp packets. Currenty just getting checking status from the server.

Branca Sanctuary	Posted - 2007.09.04 18:41:00 - [81] Originally by: Aaron Mirrorsaver branca, the pic was not viewable, could you post the names of the servers you get the 100% ploss at, you right click and copy them and then paste them. wanna see if there the same as mine when I am using the default DLL instead of UDP. Not sure why the pic doesn't work as a direct link, but if you copy and past the url into a new browser window, it does work. The disconnects are at Hop 7 & 8. It just says Err 10 and PL% 100. The IP and DNS Name are both completely blank. Avg and Cur are also blank.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.04 20:30:00 - [82] the pic doesn't work because if you hover the mouse over it you'll see the link is carrying you to some ccp address/null. the same issue you and others have I have. I wish CCP would at least state here that they are looking into it............. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Aprudena Gist	Posted - 2007.09.04 23:31:00 - [83] seeing some weird increased hop times on the backbone. (%:~)- traceroute -P ICMP 87.237.38.201 traceroute to 87.237.38.201 (87.237.38.201), 64 hops max, 60 byte packets 1 192.168.0.1 (192.168.0.1) 4.529 ms 0.895 ms 3.697 ms 2 216.232.86.254 (216.232.86.254) 14.796 ms 18.521 ms 11.531 ms 3 nwmrbc01gr01.bb.telus.com (154.11.4.98) 11.096 ms 10.791 ms 10.973 ms 4 204.225.243.18 (204.225.243.18) 13.614 ms 17.068 ms 16.963 ms 5 ge3-17.fr3.sea2.llnw.net (68.142.92.233) 14.829 ms 14.403 ms 14.605 ms 6 tge2-2.fr3.sjc.llnw.net (69.28.171.145) 33.197 ms 40.429 ms 34.012 ms 7 ve5.fr4.sjc.llnw.net (69.28.171.210) 33.191 ms 32.782 ms 35.546 ms 8 tge1-1.fr3.ord.llnw.net (69.28.171.65) 71.508 ms 71.886 ms 71.082 ms 9 ve6.fr4.ord.llnw.net (69.28.172.42) 72.553 ms 71.570 ms 71.433 ms 10 tge11-3.fr3.lga.llnw.net (69.28.171.194) 98.289 ms 98.975 ms 112.294 ms 11 tge1-2.fr3.lon.llnw.net (69.28.171.126) 167.232 ms 166.782 ms 166.887 ms 12 ve5.fr4.lon.llnw.net (69.28.171.138) 166.374 ms 176.009 ms 166.936 ms 13 ccp.ve201.fr3.lon.llnw.net (87.248.208.150) 166.849 ms 166.503 ms 166.150 ms 14 87.237.38.201 (87.237.38.201) 166.957 ms 167.144 ms 166.663 ms
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.05 04:25:00 - [84] just stayed connection for like 2 hours, then disconncted like 20 times in a row can't maintain connection now, CCP check your proxies! -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
branodn lee Minmatar kadian blades Kinetic Maelstrom Alliance	Posted - 2007.09.05 08:11:00 - [85] ok i am haveing the same problem here. i just had 3 accounts at the same time give me the connection to server lost crap in the middle of pvp. so yes i lost my stuff. i have a 2.6p4 ht, 512ram, i was still on vent so i know its not my isp. here is what i get with tracert Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. tracert 87.237.38.201 Tracing route to 87.237.38.201 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.2.1 2 7 ms 7 ms 7 ms nc-76-6-248-1.dhcp.embarqhsd.net [76.6.248.1] 3 31 ms 28 ms 27 ms crohmnfd01 [71.0.6.45] 4 43 ms 42 ms 42 ms sl-gw31-chi-4-1.sprintlink.net [160.81.42.5] 5 39 ms 40 ms 39 ms sl-bb21-chi-4-0.sprintlink.net [144.232.26.29] 6 42 ms 43 ms 42 ms sl-bb20-chi-14-0.sprintlink.net [144.232.26.1] 7 39 ms 39 ms 39 ms sl-st20-chi-12-0-0.sprintlink.net [144.232.8.219 ] 8 66 ms 65 ms 65 ms 144.232.8.114 9 80 ms 69 ms 69 ms ae-1-55.bbr1.Chicago1.Level3.net [4.68.101.129] 10 129 ms 130 ms 133 ms ae-1-0.bbr1.London1.Level3.net [212.187.128.58] 11 126 ms 128 ms 128 ms ae-0-51.gar1.London1.Level3.net [4.68.116.11] 12 258 ms 199 ms 199 ms 195.50.91.22 13 127 ms 127 ms 130 ms 87.237.38.201
SaiSiew	Posted - 2007.09.05 08:19:00 - [86] Erm i had the problem everyone was complaining about... and i think i've solved it touch wood, this solution was posted in the other section about crashes and if it stays working it's a golden needle in a haystack for anyone else who wants to solve it before ccp can get back to us. please go to you user directory on your computer and delete the eve folder usually found in the documents of the drive you installed it, atleast for vista players.. i don't remember it entirely but it's got chat logs and gamelogs... delete the entire folder and hopefully that should solve it... if it doesn't it's something else and ur looking in the wrong place... or i'll be back on here writing a retration of the i solved it!! :/ good luck to you guys and... fly safe guys...
branodn lee Minmatar kadian blades Kinetic Maelstrom Alliance	Posted - 2007.09.05 08:27:00 - [87] Originally by: SaiSiew Erm i had the problem everyone was complaining about... and i think i've solved it touch wood, this solution was posted in the other section about crashes and if it stays working it's a golden needle in a haystack for anyone else who wants to solve it before ccp can get back to us. please go to you user directory on your computer and delete the eve folder usually found in the documents of the drive you installed it, atleast for vista players.. i don't remember it entirely but it's got chat logs and gamelogs... delete the entire folder and hopefully that should solve it... if it doesn't it's something else and ur looking in the wrong place... or i'll be back on here writing a retration of the i solved it!! :/ good luck to you guys and... fly safe guys... i am running xp and i made sure none of my accounts use that folder so it is not helping me
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.05 14:28:00 - [88] Edited by: Aaron Mirrorsaver on 05/09/2007 14:29:41 um 1) those files were there before this patch and gave no problems, and certainly can't cause you to discoonnect continuously, this is not a crash this is a connection to server lost. 2) i formatted my computer, its the eve proxies or something else. or are 50 different isp's experiencing the same problem at the same time just after rev 2.2? that musta been some virus in that exe file if that was the case. sadly we cant get a reply here that this issue is being looked into that could be causing so many of us to disconnect. we need to either be a) beta players b) member of BOB c) sir molle d) one of them has to have the issue and then the entire ccp qa department doesn't sleep until its rectified. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
branodn lee Minmatar kadian blades Kinetic Maelstrom Alliance	Posted - 2007.09.05 16:12:00 - [89] Originally by: Aaron Mirrorsaver Edited by: Aaron Mirrorsaver on 05/09/2007 14:29:41 um 1) those files were there before this patch and gave no problems, and certainly can't cause you to discoonnect continuously, this is not a crash this is a connection to server lost. 2) i formatted my computer, its the eve proxies or something else. or are 50 different isp's experiencing the same problem at the same time just after rev 2.2? that musta been some virus in that exe file if that was the case. sadly we cant get a reply here that this issue is being looked into that could be causing so many of us to disconnect. we need to either be a) beta players b) member of BOB c) sir molle d) one of them has to have the issue and then the entire ccp qa department doesn't sleep until its rectified. well i have been in game for 4 years and they are looking into it.
branodn lee Minmatar kadian blades Kinetic Maelstrom Alliance	Posted - 2007.09.05 19:38:00 - [90] i was told to do this to help them find the problem and wanted to let everyone else know. i was told i could post it. I. If you are having connection issues to use PingPlotter against Tranquility's IP - 87.237.38.201, and report the results. II. Please run the game with logserv running and reproduce the problem and send us the logserver file and the crash dump file ( in cases of the client crashing ). Reproduction step are very important part of the report. Write exactly what you did to make the problem happen. This will help the programmers see where the problem is, and hopefully make it happen on their own computers. Reproduction steps are required for your report to be useful, even if you have attached logs to your report. Using the logserver (to minimize problems with this, its recommended that you either restart your computer or check Task managers process list for unresponsive instances of Eve.exe) 1. Find your Eve folder in Windows Explorer 2. When you have the Eve folder open, find "logserver.exe" and launch it (Do NOT have EVE running) 3. Select "File" - "New Workspace" 4. Start Eve like you would normally do 5. When you have reproduced the bug, Eve crashes or when you kill the process if it hangs, select "File" - "Save workspace as..." and save the workspace in a place you'll find it again. III. Finding the crashdump 1. Locate a subfolder of you Eve folder called "Logs" (f.ex "%userprofile%\My Documents\EVE\Logs" 2. Find the .dmp file with the most recent time stamp. Files called rror*.txt are useless. 1. Also run the DirectX diagnostics tool: Press 'Start' and select 'run'. Type dxdiag and hit enter. When you do this, a window will pop up. 2. Click the "Save All Information" button that's located in its lower right corner. 3. In order to thoroughly test your connection to the EVE server then I recommend that you download a program called pingplotter which is available here http://www.pingplotter.com/downloads/pngplt_2.exe If you are running a hardware firewall (SPI Firewall) on your router you will need to disable it, as otherwise this program won't work. Run ping plotter and set it to trace to 87.237.38.200, this being the EVE server, then set it to run at 1 minute intervals for 60 runs and statistics to include these 60 intervals. After that then try to login to the EVE server with the program running in the background. If your connection drops while running the pingplotter program then check if you get any packet loss or unusually high ping times at any node along the way. Save the results as the sample file (pp2). 4. Then compress all files and attach the compressed file to the e-mail and send us.

Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.05 20:47:00 - [91] i submitted three already, its not a bug we're dealing with, its a connection issue. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Grez Minmatar Sybrite Inc.	Posted - 2007.09.05 22:31:00 - [92] Originally by: Aaron Mirrorsaver i submitted three already, its not a bug we're dealing with, its a connection issue. It's an issue with the client disconnecting, not your internet connection. If it was your connection, CCP would tell you to get lost as it's an issue on your end. Run the log server, and keep sending in bug reports. Do it more than once, then they have more data to go over to see if there's something reocuring. ---
Crayathan Gallente Contraband Inc. Mercenary Coalition	Posted - 2007.09.06 07:08:00 - [93] I was having this problem but found that one of my torrent programs (wasn't downloading) was causing the problem. Since I disabled it i've not had a problem
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.06 15:34:00 - [94] is anyone who posted in this thread still having the issue? I mean this patch 2.2, had so many problems, bin files, sound looping, resetting settings, could these be factors? yeah it aintme, i formatted my computer and all and only installed eve, gave it a whirl and same thing, all other multiplayer games maintain connection. a friend of mine suggested I try port forwarding...route all my traffic from ccp only through a particular port, but i dont have a clue how to do this. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
jungleburger Minmatar Asshats and Alcoholics	Posted - 2007.09.06 16:23:00 - [95] I am having the same problem and it is driving me absolutely mad. I have contacted CCP on several occasions about only to be ignored. Finally got a reply two days, with the whole run the logserver, use pingplotter, send us the crashdump file thingy. Still awaiting a reply. I had no packet loss on pingplotter!!? I have noticed it seems to happen between the hours of 1500 EVETime and 21-2200 EVETime, outside of this time I get no connection loss. Living in the UK I'm ending up playing til 5am to get any sort of enjoyment out the game. But personally I don't want to play then as all of my corp buddies have gone to bed. Just today, I went on after DT, played the game right up to 3 EVETime and as soon as the clocked ticked 3 both my clients lost connection and I cannot get back on. ------------------------------------------------ Who's the more foolish? The Fool or the Fool who follows him?
agentgreen2	Posted - 2007.09.06 18:26:00 - [96] Hi, Same problem here. I'm in the UK and find that the connection is fine outside of peak hours, i.e early morning. This to me says the problem is with CCPs servers struggling with the load. I bet there are loads of others having the same problem, please post to this thread with details and send data to CCP sp they can fix this. If this goes on much longer I'll be cancelling my account. Why pay for something you cant use?
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.06 20:21:00 - [97] ive realised i seem more stable outside of euro times as well (peak time) -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.07 01:01:00 - [98] riddle me this, i can do this all the time. talk in alliance/corp whatever all the time, for like 15 minues, or HOWEVER long, doesnt matter then soon as i do something like click on info to someone or go to do a warp, the game isn't responding and then i lose connection minutes after. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
branodn lee Minmatar kadian blades Kinetic Maelstrom Alliance	Posted - 2007.09.07 02:38:00 - [99] so i have talked to gm's and such about this. i have posted in here alot of info. yet no dev, gm or anyone from ccp says what they are doing to fix it. so today like 5 min ago i decide to get with my isp and work with them to ping the server ip and see what they said about where the delay and latency issue is. i got told by embarq who is my net provider that the problem starts from (212.187.128.58 and keeps going untill it hits the server ip of 87.237.38.201. now how is that anyone's problem. there is no way anyone in the US can do anything about this. so CCP please contect who ever you have to. get this problem fixed. the problem is in london and only you CCP can get this fixed. here is the tracert that my ip tech sent me that he ran. Hop #8 is where the issue begins. traceroute 87.237.38.201 source 76.6.248.1 se_traceroute to 87.237.38.201 (87.237.38.201) from 76.6.248.1, 30 hops max, 40 byte packets 1 69.69.33.245 (69.69.33.245) 215.456 ms 202.813 ms 204.087 ms 2 160.81.42.5 (160.81.42.5) 78.344 ms 78.517 ms 74.809 ms 3 144.232.26.29 (144.232.26.29) 77.140 ms 77.982 ms 95.294 ms 4 144.232.26.1 (144.232.26.1) 85.938 ms 88.762 ms 88.581 ms 5 144.232.8.219 (144.232.8.219) 92.785 ms 84.829 ms 83.182 ms 6 144.232.8.114 (144.232.8.114) 103.111 ms 101.051 ms 95.573 ms 7 4.68.101.129 (4.68.101.129) 102.787 ms 4.68.101.65 (4.68.101.65) 103.580 ms 4.68.101.1 (4.68.101.1) 104.822 ms 8 212.187.128.58 (212.187.128.58) 241.429 ms 177.163 ms 160.939 ms 9 4.68.116.11 (4.68.116.11) 151.795 ms 4.68.116.139 (4.68.116.139) 161.436 ms 166.461 ms 10 195.50.91.22 (195.50.91.22) 170.495 ms 167.745 ms 161.828 ms 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * i was also told to go to a website Arin: whois database search i went to this site and put in the ip for the tq server. it come back with the information i will now list. OrgName: RIPE Network Coordination Centre OrgID: RIPE Address: P.O. Box 10096 City: Amsterdam StateProv: PostalCode: 1001EB Country: NL ReferralServer: whois://whois.ripe.net:43 NetRange: 87.0.0.0 - 87.255.255.255 CIDR: 87.0.0.0/8 NetName: 87-RIPE NetHandle: NET-87-0-0-0-1 Parent: NetType: Allocated to RIPE NCC NameServer: NS-PRI.RIPE.NET NameServer: NS3.NIC.FR NameServer: SEC1.APNIC.NET NameServer: SEC3.APNIC.NET NameServer: SUNIC.SUNET.SE NameServer: TINNIE.ARIN.NET NameServer: NS.LACNIC.NET Comment: These addresses have been further assigned to users in Comment: the RIPE NCC region. Contact information can be found in Comment: the RIPE database at http://www.ripe.net/whois RegDate: 2004-04-01 Updated: 2004-04-06 so with all that info maybe someone at CCP will be able to conect who they should to get this fixed.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.07 02:46:00 - [100] just finished disconnecting 20 times in a row, very quickly each time this time. doing nothing but jumping through stargates. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting

branodn lee Minmatar kadian blades Kinetic Maelstrom Alliance	Posted - 2007.09.07 03:55:00 - [101] ok i just got a major problem. i laged out, de synced and now can not get back into game. so i run tracert agin and this is what i get Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. tracert 87.237.38.201 Tracing route to 87.237.38.201 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.2.1 2 6 ms 7 ms 7 ms nc-76-6-248-1.dhcp.embarqhsd.net [76.6.248.1] 3 28 ms 27 ms 31 ms crohmnfd01 [71.0.6.45] 4 42 ms 42 ms 42 ms sl-gw31-chi-4-1.sprintlink.net [160.81.42.5] 5 39 ms 39 ms 39 ms sl-bb21-chi-4-0.sprintlink.net [144.232.26.29] 6 42 ms 42 ms 42 ms sl-bb20-chi-14-0.sprintlink.net [144.232.26.1] 7 39 ms 39 ms 39 ms sl-st20-chi-12-0-0.sprintlink.net [144.232.8.219 ] 8 60 ms 60 ms 60 ms 144.232.8.114 9 64 ms 70 ms 64 ms ae-1-55.bbr1.Chicago1.Level3.net [4.68.101.129] 10 130 ms 130 ms 131 ms ae-1-0.bbr1.London1.Level3.net [212.187.128.58] 11 130 ms 128 ms 131 ms ae-0-51.gar1.London1.Level3.net [4.68.116.11] 12 128 ms 128 ms 128 ms 195.50.91.22 13 127 ms 127 ms 127 ms 87.237.38.201 Trace complete.
Asarah Twilight Trading 5th Column	Posted - 2007.09.07 05:15:00 - [102] Last few days I've been getting this and it's unbearable. I can't even play. I'm getting the problem on 2 PCs and 2 separate installations of the client. I first thought it was my wireless or broadband connection but I am able to do everything else fine and when I get disconnects I don't get them at the same time, they are independent on both the laptop and the desktop which kinda rules out connectivity. I ran a ping on both PCs at the same time to TQ and there are no lag spikes and no packet loss reported on either computer. I've uninstalled the client, deleted every file on the PC that has anything whatsoever to do with eve, cleaned the registry and reinstalled. I disabled my soundcard, updated the video drivers, no dice, no change. I installed clockmon and ran it hoping, nothing again. It's to the point that I can't play the game. Time to reinstall X3 untill they figure out what in the fork is going on. I'll keep my eye on this thread. My specs: Dell Dimension 4600 Geforce 6600 OC 1.5 GB Ram Windows Vista Toshiba Satelite Geforce 5500 Go! 1 GB RAM Windows XP Media Center Edition _________________________________________________________
Les Clu Caldari Chaos Coalition	Posted - 2007.09.07 05:56:00 - [103] Edited by: Les Clu on 07/09/2007 05:59:41 Looks like Tranquility is offline. Both Multiplicity and Singularity are responding. Update: Back Online-
Arkeladin	Posted - 2007.09.07 06:25:00 - [104] Well, enough is enough. The game connection is unstable enough tht it's not worth paying money for this game at this time. It's NOT my ISP, it's NOT my client, have even go so far as to reformat my system drive, reinstall everythign from scratch yet again, and install EVE clean from a fresh-downloaded client. And all that the GMs can tell me is that it's a "Direct3D issue" according to my logfiles. A "Direct3D issue" on a freshly installed and fully up-to-=date system, latest DirectX (9.0c, August release), nVidia drivers (163.44), and fresh WinXP SP2. A "Connection Lost" from that. Ya, right. I've voted with my wallet, and will keep a eye on this thread to see if there's any point in coming back. My personal chain to CCP is COX Communications direct to Linkwood direct to CCP's gateway. On my Ping Plotter graphs I get occasional red blocks of COMPLETE non-connectivity, and yet it's a "DirectX Issue". Faugh.
MastaZweistein	Posted - 2007.09.07 13:35:00 - [105] Why is there no help from the developer and ccp? I just bought the game the first month... better to stop fast with that game than loosing too much money from an unplayable game. and yeah, same problem here!
Ethan Hunte	Posted - 2007.09.08 04:53:00 - [106] still waiting on a fix
Plutoinum German Cyberdome Corp Cult of War	Posted - 2007.09.08 06:23:00 - [107] Edited by: Plutoinum on 08/09/2007 06:24:39 My corp's CEO and me disconnect a lot during the last maybe 3 weeks. I was away for 1 1/2 months and before that I have never seen that. I don't know if it's a network issues, we both live in Germany. The strange thing is, a few times it happened right after I typed something into a channel, like into the directors channel, where most often only us two are. Hit return, before I see it appear, disconnect. I come back, see my CEO has been disconnected too. Had it 3 or 4 times that way. Really strange. One minute ago, I tried to open the corp-menue, click on it, disconnect. Typical. But luckily it's not every 5 minutes. Didn't annoy me so much that I investigated with log server and such. Maybe I should do that.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.08 17:44:00 - [108] i get that too, sometimes as soon as i type something, bam the client closes "ccnnection to server lost" it get everything, LIKE right now I get disconnected every 10 seconds, soon as Im connected I am disconnected cant do anything. this is euro prime time right now. 2 weeks and no asnwer from CCCP on this, i havent even got a response to my petition in a few days now, a gm originally responded told me do some stuff and has not got back to me since i replied. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.09.08 19:57:00 - [109] Originally by: CCP Mindstar If you are having consistent disconnection issues, I would urge you to file a bug report on it. Bug Reporting Remember when bug reporting to include output from a logserver file, as well as including system specs, dxdiag and even what ISP you are with. Additionally, I would suggest that if you are having connection issues to use PingPlotter against Tranquility's IP - 87.237.38.201, and report the results. My friend did the whole process, uninstall, delete folder, cache AND reinstall the game completely. Report the bug (I toll him how to do it): -DX Diagnostic -Log server -crash log -Description of bug report. And the answer he receive was "cannot reproduce" and his report was close. It was so cheap that he now disgusted by the customer support of this game. From all the effort he did and all other peoples that posted in this topic, you should had loss a lot of customer up to now... I understand that software developpement in a MMO and your server architechture is quite complex because I am also working in software developpement. But the way tat problem is handles is quite a insult. For each people posting (around 50), there around 5-20 time more people and each people probably have 1.3 account. It make around 400-1500 people not able to connect/play for more than 5 mins ! Make a post about it, start a blog and request for people to send more informations: -DX Diagnostic -Log server -crash log Overhaul //todo remake EvE Links //todo remake RTFPN HELP
Bela Cando Mindstar Technology United Confederation of Corporations	Posted - 2007.09.08 21:13:00 - [110] I find that if I am in a battlecruiser and have the gang module turned on I can stay in game all day long. It doesn't matter if I am in a gang or just by myself. Just as long as that gang module is going. As soon as I turn it off and dont touch anything I will eventually loose connection, BUT I dont see it loose connection. The game is still up and running but if I go to do anything, ie open a window or type in chat it gives me the "Lost Connection to Server" and closes to the log in spash screen. Unfortunately having my ice harvesters on doesn't keep me in the game. So I usually alt tab and stay on my mining alt and keep open and closing windows or chatting to keep showing some kind of activity so I don't loose con. I have even flown for so long between gates in my frieghter that I have dysnced and not even known it since the game is still up and running. As soon as I finally get to the jump gate and try and jump is when I get the lost connection message and dump to the log in screen. So while I fly to a gate I keep opening and closing screens to show activity so it doesn't dump me. This is the only way I have been able to keep myself in the game so far. Don't remember having this problem till around the Kali patch back in Dec timeframe and on.

Chruker	Posted - 2007.09.08 23:03:00 - [111] Originally by: CCP Mindstar If you are having consistent disconnection issues, I would urge you to file a bug report on it. Bug Reporting Remember when bug reporting to include output from a logserver file, as well as including system specs, dxdiag and even what ISP you are with. Additionally, I would suggest that if you are having connection issues to use PingPlotter against Tranquility's IP - 87.237.38.201, and report the results. ^^ That is what the reply originally said. Virrago has been nice enough to fix it in the original reply :-) However TQ IP is actually 87.237.38.200 so you guys that tried ping'ing 87.237.38.201 should try ping plotting that instead. AFAIK the test servers has always seem pretty happy with disconnecting people due to inactivity. I know get that 9 out 10 times I'm multitasking while connected to sisi for a long period. CCP has always claimed that there is no idle timer, and there most likely isn't. There is just an issue somewhere, which now has migrated to TQ. I would really really really like to see some basic network functions ingame: - Display of current ping to the server. - Ability to configure the client to send keep-alive packets - just in case its a network timeout somewhere. - A button to schedule a re-sync from the server (possible including a delay between retries, to avoid a fleet re-sync'ing a system to hell). ----- http://games.chruker.dk/eve_online ----- Top wishes: - No daily downtime - Faster training on sisi - Speedup IGB table rendering
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.09 01:08:00 - [112] all day in all time zones. I can't stay connected more than 10 seconds now, soon as I get on, I click one thing, than BAM. gone. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Les Clu Caldari Chaos Coalition	Posted - 2007.09.09 05:46:00 - [113] That's odd. I was online for longer than five hours today with no disconnects. I'm not sure, this could be an issue pertaining to certain portions of the world, but I only had that small period of time before when it looked like Tranquility fell offline.
Asarah Twilight Trading 5th Column	Posted - 2007.09.09 13:59:00 - [114] Quote: I'm not sure, this could be an issue pertaining to certain portions of the world Unfortunately not The last week or two I was moving around a lot, through Everyshore, Sinq Laison, Metropolis, Tash Murkon, Placid, Domain and Khador. I was getting disco's everywhere, all the time whether there were 29,000 people on or 12,000. I recently moved out to deep 0.0 in the hopes that the lower population would help, but now it's gotten worse if anything. _________________________________________________________
Lezx Stab Gallente Hounds Of War Knights Of the Southerncross	Posted - 2007.09.09 16:54:00 - [115] If anyone that run the logserver and know a bit of programming. Its somewhat interesting what the logserver is outputting; that each time that i loose connection seem that some process in the eve client crashes. After that even at the logon screen the client can't reconnect to the server, it only say "Checking status". You have to completely close the client and restart it to be able reconnect. Do you have a similar event ? (i would like to know) The problem is that people don't seem to realise that some internal process is either crashing or stop responding. But that doesn't crash the client to desktop so most people don't really notice it. I am still puzzled to see lot of people reporting all kind of problem when it probably all come down to a BUG in the eve client that cause: - Disconnect - Freezing (at that point the disconnect already occured) - Poor Responses There must be some kind of holiday at CCP to not notice the amount of complaints in the forums on the same subject. I post on a regular basis a bug report on the same item with logserver files. I suggest you post bug reports at each event of this... I do so since i can't really play anyway. But do they actually look at them ? I having a revelation that CCP is ignoring paying customers. Regards,
Eshestun Caldari The Mavericks Sylph Alliance	Posted - 2007.09.09 19:04:00 - [116] Just another pilot with the same problem.. Client was running fine. 2.2 comes around and BAM! getting disconnects 10 seconds into game. I'm not going to bother posting my info because not on my end its on their end.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.09 20:53:00 - [117] so lezx, you're saying I am probably not even having a connectivity issue, and that the client is probably crashing due to some bug, but its saying connection to server lost, because obviously if it crashes the connection to the server is lost. Yeah I find it strange that since the rev 2.2 patch my and all these other guys own started too. I changed nothing on my end and nothing has changed in my settings, i just installed 2.2 and that was the only thing different. i even formatted, run it on multiple computers... ettc etc. this client has alot of issues, the sound looping/bin folder crap problems it had/ the settings resetting not being saved...something along those lines is contributing to this. i just hope they hurry up with the patch. and yeah I take forever at the checking status part.. closing and reopening is mainly the same thing. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
branodn lee Minmatar kadian blades Kinetic Maelstrom Alliance	Posted - 2007.09.09 22:14:00 - [118] i am online and yet when i loged in the news spot in your charicter selection went to timed out.. then i try to log into the forums here and it times out 3 times before i get in. so i will keep saying there is a net problem ether on ccp's end or near them. PLEASE CCP FIX THIS OR FIND OUT WHO CAN. WE WOULD LIKE EVEN A STATEMENT SAYING YOUR DOING SOMETHING. since i know it will be asked here is my tracert to the server yet agin. Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. tracert 87.237.38.200 Tracing route to 87.237.38.200 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.2.1 2 7 ms 7 ms 7 ms nc-76-6-248-1.dhcp.embarqhsd.net [76.6.248.1] 3 30 ms 27 ms 31 ms crohmnfd02 [71.0.6.49] 4 39 ms 39 ms 39 ms sl-gw10-roa-3-3.sprintlink.net [160.81.95.37] 5 39 ms 39 ms 39 ms sl-bb20-roa-2-0.sprintlink.net [144.232.0.5] 6 43 ms 42 ms 44 ms sl-bb22-chi-4-0-0.sprintlink.net [144.232.18.36] 7 39 ms 45 ms 43 ms sl-bb20-chi-15-0.sprintlink.net [144.232.26.5] 8 44 ms 47 ms 44 ms sl-st20-chi-13-0-0.sprintlink.net [144.232.20.3] 9 70 ms 66 ms 96 ms 144.232.8.114 10 67 ms 65 ms 65 ms ae-1-55.bbr1.Chicago1.Level3.net [4.68.101.129] 11 132 ms 131 ms 130 ms ae-1-0.bbr1.London1.Level3.net [212.187.128.58] 12 131 ms 128 ms 136 ms ae-0-55.gar1.London1.Level3.net [4.68.116.139] 13 135 ms 130 ms 132 ms 195.50.91.22 14 129 ms 129 ms 129 ms 87.237.38.199 15 129 ms 129 ms 129 ms 87.237.38.200 Trace complete.
branodn lee Minmatar kadian blades Kinetic Maelstrom Alliance	Posted - 2007.09.10 16:40:00 - [119] i am still getting the connection timed out in the charicter selection screen where the news is. i am also still haveing problems connection to the eve website. i hope this is still being looked into.
padraig animal Minmatar New Millineon	Posted - 2007.09.10 20:20:00 - [120] 30704 players online ...,proxy not conected wtfck ! grrrrr

Darthirishguy Caldari The Knighthawks FREGE Alliance	Posted - 2007.09.10 20:20:00 - [121] "Proxy not connected to sol servers" could someone please reconnect these :P Cheers
Emma Royd Caldari Fusion Enterprises Ltd Mostly Harmless	Posted - 2007.09.10 20:21:00 - [122] ok, who tripped over the power cord? It's not often I'm wrong, apart from the comments I make in the signature, and then I'm often wrong. On the other hand maybe I'm getting confused. ......My head hurts :(
Syringe	Posted - 2007.09.10 20:22:00 - [123] looks like the login server just bit it. I've dropped connection like 6 times today and it's pretty annoying.
jack linus	Posted - 2007.09.10 20:22:00 - [124] Yeap I was in the game and all of a sudden game gone can not log back in dam why now
Syringe	Posted - 2007.09.10 20:26:00 - [125] Originally by: jack linus Yeap I was in the game and all of a sudden game gone can not log back in dam why now Something to do with the price of tea in china methinks.
kruuug Minmatar Emerald Empire Drunken N Disorderly	Posted - 2007.09.10 20:26:00 - [126] lol just fun to see all ppl jump on the forums seconds after servers go down
jack linus	Posted - 2007.09.10 20:28:00 - [127] Hay I have the forms open they are always handy. But yes Proxy issues abound tonight me thinks
Shinn Splintz Amarr Rejects Reborn	Posted - 2007.09.10 20:30:00 - [128] they're rebooting as i type :D ______________________________ Proud member of Rejects Reborn
Brother Benthor FinFleet Band of Brothers	Posted - 2007.09.10 20:34:00 - [129] I think one of the hamsters that make the server run got a hearth attack :S -BACK SOON-
SuperflytroniX Caldari The Aforementioned United Freemen Alliance	Posted - 2007.09.10 20:42:00 - [130] Me too, got booted and am getting timeout on login... -=^=-

Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.10 23:01:00 - [131] this thread deals with persons with on going connection issues, not the lucky ones who only get a problem once in a while... however this is the second or third time this proxy has given an issue, I am wondering if it is not in some way responsible for eevryone (prior posts ) in this threads problems. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.11 00:17:00 - [132] this one is reproducable for me every time. go afk for 15 minutes, come back alliance chat is still going, people still talking in local/alliance. then i try something, click to bring up an info window or type something in chat myself, bam seems my connection is lost, because as i try to type something else quickly, it doesnt go in the chat, but only makes that error alarm sound, so i know im disconnected, then i try other windows, none work, so i just quit the client rather than wait. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Caldari Scum	Posted - 2007.09.11 01:26:00 - [133] yep, has now happened twice this evening. Wonder if I've still got a ship to log back into.
Ga'len Your Assets Relocated and Redistributed	Posted - 2007.09.11 01:29:00 - [134] Proxy not connected to SOL servers....again.....oh well. Yes, I am the exception that defines the rules
jungleburger Minmatar Asshats and Alcoholics	Posted - 2007.09.11 02:23:00 - [135] THIS THREAD HAS NOTHING TO DO WITH "PROXY NOT CONNECTED". PLEASE KEEP THIS THREAD ON TOPIC. Still experiencing the same problem at the same time of day. A little investigation in to previous threads and I have noticed that this issue has been around since at least the beginning of the year, if not longer here, here, here and here (there are a lot more posts on this subject) and here is an official blog on the subject, with the same complaints seeming to fall on the deaf ears of CCP. The only response we get is, run pingplotter, run the logserver, send us the results. I have not found one solution or workaround for this problem. It has now been 6 days since I sent in the results of the tests CCP requested off me, with no response. I am getting extremely upset and angered by the fact that I pay for 3 clients and I can't use them when I want to. I have played this game virtually ever day for nearly 2 years and I have never had problem, but if CCP do not resolve this issue, that is obviously affecting a lot of people, then I will have no choice to demand back my monthly subscription for the time I have been unable to use the product I am paying for and leave the game. I am sick of this CCP, this is quite obviously an issue that has been around for some time, yet you just seem to bury your head in the ground when all we are asking for is a response or some idea that you are acknowledging the fact that this is a problem. ------------------------------------------------ Who's the more foolish? The Fool or the Fool who follows him?
Lana Kent	Posted - 2007.09.11 02:38:00 - [136] Ok so they say the server will be up at a certain time on the start page... that is fine but for us that are not in Iceland or the UK what time is that in our time? Have a bloody EVE clock on the page so we can know when that is!!!!!! I have no idea what time it is there and I am not about to go buy a clock just for Eve time as I have 3 rooms and 3 puters! I would need 3 clocks! If the server is going back up at 0230 eve time, having an Eve clock on that page would be bloody useful!
Galdoth FireStar Inc FATAL Alliance	Posted - 2007.09.11 02:56:00 - [137] Simple really.. http://wwp.greenwichmeantime.com/
Delana Locke	Posted - 2007.09.11 14:43:00 - [138] I've also experienced frequent disconnects, which seem to be more frequent on Saturday or Sunday mornings (US Pacific time). I thought the problem was my internet connection, so I tried connecting to EVE through my office VPN, but I still had random disconnects. I was hoping this would rule out localized slowness/issues on my home internet connection, as the VPN should handle dropped packets/timeouts a bit differently. When running EVE in the office, I wasn't experiencing any disconnects, although I was typically connecting at time when there were less players online (20k vs 30k on weekends). Recently, I've started running a continuous ping to www.eve-online.com in the background and this seems to keep me from getting disconnected at home (and I'm no longer connecting over VPN). Now, that's not to say that's solved the problem as it could be coincidence, but while doing so I haven't gotten disconnected.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.11 22:09:00 - [139] how do you run the ping in the background? i dont know much about these things, but wouldnt that constitute a flood? -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
radman5	Posted - 2007.09.12 05:43:00 - [140] I've got the same problem as everyone else, I log on and after about 2-5 minutes I get kicked out and a loss of connection message. I'm only new to this game but if this is what I can expect then I don't see the point of paying for it, I can get this kind of aggravation for free.

Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.12 14:40:00 - [141] issue still present CCP. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Avar Davola	Posted - 2007.09.12 16:14:00 - [142] Hi Gav, I used 3 Broadband for a while, and it worked ok with Eve. I did lose the signal a few times, more to with poor coverage in my area than anything else I think. If this is a recent development I'd say you're having the same problem as the five previous pages, nothing to do with ISP.
Conllo Biddle	Posted - 2007.09.12 17:28:00 - [143] I have been experiencing rubber banding issues, (ôthe scene of me flying to another wreck keeps repeating it self over and over) 2 minutes prior to the server going down, have been experiencing disconnects from server over the last 4 days. I donÆt like the problem either ôhence the description problemö, but for the rest I would say to you, that itÆs a live game, and an ever perpetuating game and it will always encounter problems, what I really see as an error on the part of the dev team is that the patches or the quick fixes are not addressed more thoroughly in the test serverÆs before dumping it live, I didnÆt have this constant problem 2 weeks ago so for me the recent patches and fixesàà.actually when I think about it, these issues started for me to a much smaller degree when you guys installed the new equipment or servers I guess. Either way I hope this gets resolved soon, I was in a rat mission and I suspect that my ship will be lost!
Vollaryn	Posted - 2007.09.13 03:13:00 - [144] I've started getting these idle disconnection errors as well starting a couple of days ago (started when TQ first had its DB issues... might be coincidental, but it might not.) This is increddibly frustrating, I've never EVER had this problem before now. System scanning is impossible because I get disconnected every single time while waiting for the scan to finish (approximately 3 minutes 40 seconds,) as I'm idle while I'm waiting for it to finish... nothing else I can do anyway, I have to sit in one location, can't warp, etc... Of course, the worst part about this is that each time I get disconnected I can't use the probes that were launched before I got disconnected, meaning I have to spend even more ISK and time re-launching probes so that I can scan... only to get disconnected again while waiting for the results of course!
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.13 04:22:00 - [145] stil getting the problem CCP> can others who are getting it or who may have not been getting anymore please be honest and say what it was. I will do the same, but for now still CCP end. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
radman5	Posted - 2007.09.13 12:18:00 - [146] Please anyone if you've got any idea let us in on it.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.13 22:45:00 - [147] heres one for ya CCP. I kept disconnecting like every jump, while jumping a few jumps so I decided to run log server. no disconnects. so i stopped it because i didnt want it running all the time, so then disconnects start again over and over, then i start log server again reconenct to eve, no problems... weird one eh? maybe coincidence. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
raWill	Posted - 2007.09.14 02:20:00 - [148] Edited by: raWill on 14/09/2007 02:24:28 Originally by: Ambro Senter Beats me, all I know is, I can do everything like download stuff, play OTHER games online, surf websites, msn, etc etc just fine without any disconnections whatever, but when it comes to EVE, and AFTER the latest patch, I just gets disconnected. Same here still happening. Playing CoH, Rainbow Six, using MSN, surfing the web etc with no problems at all. ADSL2+ Connection with a Billion Router, complete pass through, no windows or third part firewall. I'm pretty ****ed off to say the least. The client isn't even polling back to the server, I look at my client and it appears im connected. Then as soon as I do something that requires polling back to the server (F1, F2, etc) I get booted back to my desktop with 'connection to server, lost' CAN I PLEASE HAVE MY USER NAME AND PASSWORD SAVED ON THE CLIENT ON MY OWN PRIVATE COMPUTER?? CAN I PLEASE DISABLE THE THREE WARNINGS ABOUT DOWNTIME??? Changes to the above might have my SANITY RESTORED!
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.14 15:53:00 - [149] yeah thats exactly what happens to me sometimes. im watching chats scroll up as people are talking, so im still connected right.... then i go to say something, type it, press enter, and BAM game closes with connection to server lost message -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
branodn lee Minmatar kadian blades Kinetic Maelstrom Alliance	Posted - 2007.09.14 16:09:00 - [150] ok i just got connection to server was closed this time. i let my client sit 15mins while i was eating and it kicked me once i tried to do something. man i hope they figure out what the deal is soon.

jungleburger Minmatar Asshats and Alcoholics	Posted - 2007.09.14 20:23:00 - [151] Well I got a reply... finally "Please update your chipset, audio as well as graphics drivers for your computer. This will provide stability and added performance, and might address your problem. " Gonna try this, but the client seems to be a lot more stable since the last patch. And I have had no problems since then. I've also got a new PC on order, so I'll probably wait til that arrives to see if I still have the same problems. Here's hoping this has or is finally being sorted ------------------------------------------------ Who's the more foolish? The Fool or the Fool who follows him?
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.15 03:02:00 - [152] heres more proof CCP. I am running two clients sometimes, and sometimes one gets continuously disconnected and the other stays on, so no problem with my connection. its like hit or miss sometimes i get a good connection, on for two hours, then i disconnect close eve to go do something, come back, and continuous disconnects. so tonight i connected fine the first try with my main, then i figured it seems stable so ill connect my alt, my alt kept getting disconnected. also just so you know its not because im running two clients, this happens with one client only running. meaning get continously disconnected and can't play... just seems to find a good connection smetimes. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Thraxor Blacksoul	Posted - 2007.09.15 03:45:00 - [153] Same problems here, losing connection then getting the "no connection" error when trying to sign back in.
Anshari Broughton	Posted - 2007.09.15 04:16:00 - [154] Just letting the support peeps that I'm having this problem too. Updated my sound driver and my video drivers and still it persists. I would file a petition but every time I try to I get the "connection to server lost" message before I can submit it. I'm on a trial account right now and think the GAME is incredible. I would really like to play it, but it appears that this whole weekend I will not be able to be in-game for more than 5 minutes. With that being the case I don't know if I'll get a paying subscription. Not to beat a dead horse but if I'm complaining about leaving because of this then 10 people have left because of this without saying a word. Just reiterating that I REALLY like this game and hope a fix for this problem is forthcoming.
ghosh 23	Posted - 2007.09.15 13:16:00 - [155] BING!!!!!!! POP GOES THE WEASLE!!!!!!!!! Proxy null... CAN SOMEONE GET CCP TO FIX THIS OR WHAT!!!!!!!!!!
Syberbolt8	Posted - 2007.09.15 13:29:00 - [156] CCP should just take the server offline for however long they need to, just to fix it, then give the players free days for as long as its off, IDC if its off for 2 or 3 days as long as this stops and we can expect to enjoy the game again.
WCBirdman	Posted - 2007.09.15 14:12:00 - [157] What Syberbolt sayd. This is getting very annoying.
Johnathon Desoto Caldari United Federation of Planetary Systems	Posted - 2007.09.15 14:17:00 - [158] Originally by: Yoritomo Aleta Using 3 Broadband in Ireland. Keep getting disconnected after about 5 minutes. I am guessing that the connection is being throttled to 0kbps and thus the client is losing connection to the server. Anyone else have this issue, either with the above ISP or someone else. Thanks, Gav I assume when you say 3 Broadband you mean the same company as the mobile phone provider. 3 broadband is a bad service inherently, and because EVE is always talking on the net, their servers will shut you down because thier equipment cannot handle a continued load. I would suggest using an ISP such as Nildram, who offer excellent service at a slightly higher than usual price, but this is offsetted immensly by the fact that there is no Fair-Usage policy which is nothing more than a pain in the a.r.se
FullMental Jacket	Posted - 2007.09.15 14:19:00 - [159] OMG somebody please fix eve, cos when it's not working my wife (another eve addict) starts to go looking at Ebay so that normally costs me rl iskies
mistole Gallente Swordbruden Mining and Security Service Inc. Te-Ka	Posted - 2007.09.15 14:22:00 - [160] Originally by: FullMental Jacket OMG somebody please fix eve, cos when it's not working my wife (another eve addict) starts to go looking at Ebay so that normally costs me rl iskies You should divorce and get her married to the CCP CEO....then we'd prolly have dt once a week for 15 minutes

Syberbolt8	Posted - 2007.09.15 15:52:00 - [161] LOL
Kill Cultist	Posted - 2007.09.15 21:34:00 - [162] Same issue and I just started today -- 2 disconnects during tutorial so far. I don't have disconnect issues typically.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.16 04:16:00 - [163] ok still disconnecting, was hoping in some way that it was the server database mess up which was being a phantom ghost unaware roaming in ccp servers until today when it was fixed...........anything possible right? guess not, disconncets persist. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Sabiokah	Posted - 2007.09.16 17:53:00 - [164] Get the same problem. Not sure its only because im running 2 clients. Seem to happen during peak hours. Is there a workaround? Is it only happen to US base players ? Can CPP at least comment on this and aknowledge the problem ? Is it possible that CCP provider cannot handle the load incoming from US side ? Its beginning to be a game breaker for me.
Khais Spirit	Posted - 2007.09.16 19:39:00 - [165] I'm from Germany and have exactly the same problem. For me today is the first day this disconnection issue appeared. Until today I had no problem at all. I'm using an up-to-date Dell XPS notebook. I've only upgraded my account with a 30 day ETC. Now i think it was money on the drain, even if it wasn't me who payed for it. :-S
raWill	Posted - 2007.09.16 22:44:00 - [166] Originally by: jungleburger "Please update your chipset, audio as well as graphics drivers for your computer. This will provide stability and added performance, and might address your problem. " LOL they can't be serious right??? Creative only release drivers once a year and I'm already on Beta drivers for NVidia. This is all just stuff to gag us while we get ****** up the arse.
Neo Providence	Posted - 2007.09.17 00:43:00 - [167] Ummm, i got the problem too. I've been playing eve for 3 years now. And this have happened to me since revelation 2.2. However i've been told that It might be a problem with my isp, or my router. i've tried everything. Also I dunno much about computer. But i think There is one way to solve this problem, and i just want people to try it and see if it helps too. in the router menu, the idle time was 0 for me. But i just type it to 999. It havsn't lagged or kicked me off for the last 3 days. can anyone else attempt this and see if it helps. it could be me just playing around here, or my imagination playing tricks on me and i'm really not good with computers. but just want to comfirm it with someone.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.17 00:51:00 - [168] i use an adsl modem, no such options here. -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting
Khais Spirit	Posted - 2007.09.17 17:59:00 - [169] Interesting thing. As expected the problem persisted today also, the second day in row. However until 17 PM GMT i could play the game normally, without problems. The first Server loss happened exactly at 17:00 did not ceased to exist. Another interesting thing that noone else mentioned. When I can't play Eve (i.e massive Connection to Server Lost) I can't download via Internet Explorer. Meaning, after a couple of seconds/minutes of download a get a "Connection reset be server" error. If there happens to be a connection between the two that would pretty much solve the case. I advise you all to do the following test: when you are having Connection problems with Eve try to download a large file via Internet Explorer ( not using a torrent client or a download manager - Mozilla Firfowx has integrated download manager, so don't use that) and see if it completes. If others experience the same problem than case closed.
Aaron Mirrorsaver The Coalition Of Buccaneers Mercenary Services	Posted - 2007.09.17 19:25:00 - [170] could you explain that again? -- Greater Love hath no man than this; that a man lay down his life for his friends. Mercenary Services Recruiting

Biosourcy Gallente Evolution Band of Brothers	Posted - 2007.09.18 07:27:00 - [171] bummer been having the same problem to. over the last few days... both computers loose connection to eve after 4-5 minutes
Devious	Posted - 2007.09.18 08:29:00 - [172] /bumpeh uhm its Your client as CCP and their Shoddy isp provider have "GoD" tags on them and cannot be the issue.
Anshari Broughton	Posted - 2007.09.18 19:06:00 - [173] Well I've only got approx. 1 day left on my trial account and I'm still having this problem on my home computer. I will continue to check this thread out to see if a fix comes but unfortunately I do not think that I will be paying for a game which I cannot play. GL everyone with finding a solution. Hopefully it comes soon.
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.18 20:45:00 - [174] guys please, in order to try to help ourselves, post your SPECS, we might identify something common, not really our fault but that the game client has a bug with. -- Greater Love hath no man than this; that a man lay down his life for his friends. R.E.C.O.N. is Recruiting
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.09.18 23:47:00 - [175] Originally by: Aaron Mirrorsaver guys please, in order to try to help ourselves, post your SPECS, we might identify something common, not really our fault but that the game client has a bug with. DO NOT JUST post them BUG REPORT IT ! See below for details. Edited by: DHU InMe on 08/09/2007 21:10:17 Originally by: CCP Mindstar If you are having consistent disconnection issues, I would urge you to file a bug report on it. Bug Reporting Remember when bug reporting to include output from a logserver file, as well as including system specs, dxdiag and even what ISP you are with. Additionally, I would suggest that if you are having connection issues to use PingPlotter against Tranquility's IP - 87.237.38.201, and report the results. Make a post about it, start a blog and request for people to send more informations: -PingPlotter against Tranquility's IP - 87.237.38.201 -DX Diagnostic -Log server -crash log Essential topic to di IT: http://oldforums.eveonline.com/?a=topic&threadID=585921 Overhaul //todo remake EvE Links //todo remake RTFPN HELP
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.19 20:18:00 - [176] I sent in 3 already with all returned saying non reproducable so good luck with that. Best bet is to help ourselves much as we can. what part of the world are you guys connecting from? U.S or EURO? what equipment are you using? modem/network card whatever. -- Greater Love hath no man than this; that a man lay down his life for his friends. R.E.C.O.N. is Recruiting
Lezx Stab Gallente Hounds Of War Knights Of the Southerncross	Posted - 2007.09.20 01:51:00 - [177] I am sure there is a weakness in the network layer of the client. I have notice time and time again that client lost connection (seem to be due to a internal problem) and goes to logging screen and saying for Tranquility "Checking Status"... and reclick on it and still the same... Then i start a second instance of the client and it connect. So how come the first instance of eve can't reconnect ? (Hint: a Bug or Very weak network code) My internet is not the cause since i can play other games and talk in TS without problems. But i maybe saying this to nobody since DEV probably don't even read or don't seem to care to make this game bug free unless is a crisis. If more than one person is complaining about the same subject... maybe because there is a real problem. But then again i am probably writing this for nothing.
Jadin Lazarin Caldari ARK-CORP	Posted - 2007.09.20 02:03:00 - [178] Well ia m in canada and suffering teh same connection lost problem, and I had been playing quite happily for a long time now running multiple clients on this machine, almost immeadiately after they performed the last patch (the small one) I began suffering the connection problems. Sometimes my clients won't even get into the game, I will have one client connected watching the other login and then show as going offline and the other client crashes. PC is mor ethan capable of playing teh game and I have no issues with my internet or anything of teh sort as everything else works just fine, judging by teh players experiencing the same thing it must be code or network related on CCP's end or a whole bunch of freak chances that we are all suffering the same thing.
schmarty pants	Posted - 2007.09.20 06:39:00 - [179] Edited by: schmarty pants on 20/09/2007 06:40:25 Originally by: Jadin Lazarin teh the the the the the teh teh teh the the. You appear to have difficulty spelling teh word 'The' 36.3% of het time. Edit, this was a shameless bump to bring this back to the top
Jadin Lazarin Caldari ARK-CORP	Posted - 2007.09.20 11:22:00 - [180] Yeah something about the way I type, details though and not the major problem :)

raWill	Posted - 2007.09.21 01:31:00 - [181] Well this problem still exists, I cannot have two accounts logged in at the one time. If you are cloaked and you get dc'd magically your ship de-cloaks for everyone to see. Not so great in low sec.
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.09.21 03:09:00 - [182] Originally by: raWill Well this problem still exists, I cannot have two accounts logged in at the one time. If you are cloaked and you get dc'd magically your ship de-cloaks for everyone to see. Not so great in low sec. Can you have 1 account logged alone ? Overhaul //todo remake EvE Links //todo remake RTFPN HELP
raWill	Posted - 2007.09.21 06:22:00 - [183] Originally by: DHU InMe Can you have 1 account logged alone ? Yes!! and then no.... This will happen without fail with 2 or more clients running, but I get 95% stable with just one client. Do you know something I do not?
Sol Flare Caldari The White Star Consortium	Posted - 2007.09.21 10:52:00 - [184] Edited by: Sol Flare on 21/09/2007 10:54:05 Yeah... Read through most of these and sounds like a similar problem I'm having. - Loss of connection - Ranging from a few minutes to hours between disconnects - More frequent with multiple accounts - Notification of connection loss comes EXTREMELY late Hope a fix is in the works.... Bug report submitted -------------------------------------------------- -=Student of Sun Tzu=-
Garraugh	Posted - 2007.09.21 14:20:00 - [185] Originally by: Sol Flare Edited by: Sol Flare on 21/09/2007 10:54:05 Yeah... Read through most of these and sounds like a similar problem I'm having. - Loss of connection - Ranging from a few minutes to hours between disconnects - More frequent with multiple accounts - Notification of connection loss comes EXTREMELY late Hope a fix is in the works.... Bug report submitted 1. yes 100% agree 2. 100% agree 3. only have one account 4. 100% agree
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.21 15:58:00 - [186] specs guys. win xp SP 2. 2 gig ram. core 2 duo. x-fi sound blaster nvidia 7900gs adsl modem. -- Greater Love hath no man than this; that a man lay down his life for his friends. R.E.C.O.N. is Recruiting
Trexan	Posted - 2007.09.21 16:15:00 - [187] I'm having problems too. The game randomly disconnects while I have full signal on wireless then won't let me log back in for hours, can someone please tell me WHY?! Trexan
Jadin Lazarin Caldari ARK-CORP	Posted - 2007.09.21 16:40:00 - [188] I have to say i don't this issue is related to the individual users PC specs, especially for those who have not had any hardware changes but are suddenly being hitover the head with this issue. Also its unlikely that it woudl be network related unless we were all on the same IP or it was effecting all the users. The issue must be somewhere between the client's connection with the EVE server, either during the patches there was a problem and it muddled something on a couple machines or they changed something in there network coding.
Thagrim	Posted - 2007.09.21 18:02:00 - [189] I play on a laptop, and was having this problem horrifically when I was using my wired connection. I decided to switch to my wireless connection and the problem seemed to go away, but after an hour or so of no disco probs, my wireless connection started doing the same thing that my wired connection was. Henceforth I don't know wtf is goin on with this issue. I too am on a trial account with about 7 days left on it and I love the game, but this issue with disco's is REALLY hindering my enjoyment of EvE. I do not have this problem with ANYTHING else that I am viewing/playing, including Internet Explorer, VPN to my work, WoW, CoH, ect. My Specs: Gateway Laptop 685-E running Windows XP Pro SP2 Centrino Duo T2600 @ 2.16GHz 2.00 GB RAM Video: NVidia GeForce Go 7600 Audio: Sigma Tel HD Network: Intel Pro/1000 PL Intel Pro/Wireless 3945ABG Time Warner Cable Road Runner High Speed Internet Connection and Digital Phone Service: Motorola Surfboard SBV4200 with Voice over IP Cable Modem D-Link Wireless Router WBR-1310 (Encrypted/Secured)
Thagrim	Posted - 2007.09.21 19:46:00 - [190] ok, on a whim, I plugged my laptop DIRECTLY into the cable modem and bypassed the D-Link wireless router altogether and haven't been disco'd yet, so the problem seems to be throughput on my wireless router. Hopefully there are settings in there that I can open up to make it viable, cuz it will be a major pain in the butt if I have to be resetting my cable modem and wireless router each time I want to go wireless.

Pyros	Posted - 2007.09.22 02:46:00 - [191] I'm beginning to think this problem could be related to NVidia for it's the only thing both my computers have in common. Anyone else having problems + using NVidia cards?
Lord Timelord Artifex Dynamics New Eden Conglomerate	Posted - 2007.09.22 10:17:00 - [192] Add me to the list. The 'lost connection to server' is happening at random times. Often when it occurs, the client doesn't respond for several seconds to 4-5 minutes. As soon as I try to open up another window (science, item, wallet, etc.) is when it will finally kick you out and states 'lost connection to server'. To the best of my knowledge, this started to happen with one of the small patches that was done right before the Revelations 2.2 patch. I have generated more than 108MB of Error Logs using CCP's Log Server Program that is in the installed directory where EVE is. I have submitted some of the smaller logs to CCP via the website petition screen (since it kept timing out on me when I tried to send a 16MB zip file), and hopefully they will be able to get back to me within a reasonable time frame. I'd like to also note that I was able to attach a 747kb zip file with the logs on the petition screen. CCP, it would be very helpful if you listed the MAXIMUM Attachment File Size so we're not guessing as to how much data you want sent! At this point I'm wiling to mail a cd-r or dvd-r filled with log data if this is what it'll take to get this problem solved quicker! __________ My Corporation's Website
Bumrush Gallente	Posted - 2007.09.22 12:57:00 - [193] I wonder if the reason is the level3 network
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.09.22 13:51:00 - [194] Originally by: Bumrush I wonder if the reason is the level3 network Can you explain more? For 80% of people here, layer 3 is like a concept of unknow invisible particule of matter in the universe. Overhaul //todo remake EvE Links //todo remake RTFPN HELP
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.22 16:45:00 - [195] my god, you guys are having the same problems as me,,, which I have listed through this thread constantly. where the game seems to stop responding, then you click something or type something and BAM back to desktop with connection to server lost message. I am wondering if the error message is correct at all, is something else causing our crash and the game just saying connection to server lost when it exits back to desktop??? Could Someone from CCP answer that question? Could someone from CCP update us and let us know if its being disconnected. I can't even get a status from the server now. I changed nothing before the rev 2.2 patch (around 28th august or so, 26th, 27th) which is when this started for me. Since then even though I had the same setup running fine, i've taken out my wireless router, replaced my cords, filters, formatted my hard drive, updated all drivers again, updated firmware. And I have to say through all this, I can play all other multiplayer games fine. Also sometimes when I have two clients running, sometimes one will disconnect constantly while the other maintains the connection, so if its an error my side or network why the one client sometimes holds? Sometimes its terrible with disconnected every time I reconnect and sometimes it holds for a half hour. I do have an nvidia 7900 GS. I get the same problem on my laptop and that runs a Nvidia 8600GT. This is the most baffling problem I've had with computer stuff. -- Greater Love hath no man than this; that a man lay down his life for his friends. R.E.C.O.N. is Recruiting
Svender Atreides Gallente Klingon Liberation Front	Posted - 2007.09.23 08:34:00 - [196] High Guys, sorry but not been in here for a while been readin gother threads on this. last I read was there might have been a faulty server in the run to CCP in iceland. while i've sent bug logs and all to CCP no joy. So i did the whole works that they normally recommend unstalled eve downloaded full client etc etc. checked with my ISP and also various other things every thing is fine. i have even had one account d/c while im still able to use the other so that sorta says to me its en route too or is CCP's end however i have found a few tips for folks that for some unknown reason seems to work not brilliantly but hey eve's all about making changes and compromises most of us after all play with the sound off cause of the issues it causes TIP 1 - Disconnects seem to occure less often for me at non eve peak times. TIP 2 - D/C are weired in that it takes a while to be informed even though you can use chat etc. i usually close eve the minute it looks like i'm having an issue TIP 3 - once you are finally notified of a DC and the boot screen reopens with status unknown close the client and restart it if you wait at that screen you will be there for ever its as if that connection has been totally erased TIP 4 - when getting two accounts on removed all settings from the second one on audio and generic - when flying with the second account for hauling use CTRL TAB to hide all windows seems to give beter shelf life before a D/C occurs
Clone 0006	Posted - 2007.09.23 16:53:00 - [197] Atleast most of you guys get IN the game. All I get is status unknown on all servers for the last 3 weeks.
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.23 21:49:00 - [198] feeel sorry for you there bud, but im getting the same thing there to sometimes. somedays i get checking status forever then eventually unknown. ive been using dial up and connecting to play :/ never thought id be greatful for dialup again! -- Greater Love hath no man than this; that a man lay down his life for his friends. R.E.C.O.N. is Recruiting
Lucas Avidius Einherjar Rising	Posted - 2007.09.24 01:47:00 - [199] This problem has started happening to me a lot in the last few days. I have two accounts, but lately its very rare if at all that theyre both running at once. It seems like session changes (stargate jumps, docking/undocking) seem to trigger the disconnects a lot more than other events, but sitting idle in a station will eventually cause it to occur just the same. Earlier today I went 20 jumps and over 3 hours without a disconnect, then on the return trip I was disconnecting every 3 jumps at most, always after I hit the jump button.
raWill	Posted - 2007.09.24 03:29:00 - [200] Originally by: Patchnotes An issue that prevented the running of multiple clients using multiple OS users has been resolved. This is in the latest patch notes for Tuesday. I wonder if it's our 'fix' in disguise?

Ares Helix Gallente NunyaBizzness Phobos Alliance	Posted - 2007.09.24 09:24:00 - [201] /signed I don't pay $40NZD per month to be connected for 3 minutes before getting dropped out. Fix it CCP. Unacceptable.
miss horizontal	Posted - 2007.09.24 14:19:00 - [202] post on : is ur client crashing? thread its stickied let them know theres a problem and try to describe it precisly
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.24 18:52:00 - [203] uh, is your client crashing, is a different problem to this. this is booting back to desktop with the message connection to server lost. -- Greater Love hath no man than this; that a man lay down his life for his friends. R.E.C.O.N. is Recruiting
Danillo Z	Posted - 2007.09.24 19:07:00 - [204] Client is losing connection. Never had this problem before until tonight 8pm gmt. Gets to charachter screen then times out. Rebooted router, pc still no go. Location UK.
Lemurianus	Posted - 2007.09.24 20:50:00 - [205] Happening to me also. Guess that by now this is being considered another eve online problem... Or should I say "bug-online" problem?
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.24 22:41:00 - [206] bug online... good one. anyway truthfully i hope it happens to everyone, so that it gets fixed.. -- Greater Love hath no man than this; that a man lay down his life for his friends. R.E.C.O.N. is Recruiting
raWill	Posted - 2007.09.24 23:30:00 - [207] Edited by: raWill on 24/09/2007 23:30:11 Still not fixed. Yet again I get disconnect after writing an evemail!!!!!!! It's such a severe pain in the ass when you go to click 'send' as it appears that you are still connected, then get launched back to the desktop!!
Ares Helix Gallente NunyaBizzness Phobos Alliance	Posted - 2007.09.25 06:12:00 - [208] Well, I can log in now, ish, kinda... Just lost 2 drones due to being D/C'ed from the server. Not impressed. So now I can play Eve, as long as I don't touch my comp after I've logged in it's sweet! Sure, all I can do is watch my ship revolve slowly in the station, but I can log in! I mean really, how often do we take the time to appreciate how great the ships in eve look when docked... (I've run out of sarcasm, see previous post)
Silver Jones Minmatar	Posted - 2007.09.25 13:40:00 - [209] I get disconnected at least once an hour I'd say. Got discoed four times in one hour this morning though.
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.25 16:54:00 - [210] the times and how often you get disconnected varies. right now I got disconencted twice, buthave been on two hours now. what I have done today is sit at a gate watching people jump in and out to seeif i can sync my connection :) ill try it again later see if it in fact helps. everytime I log in, sit at a gate for 5 minutes then try playin. -- Greater Love hath no man than this; that a man lay down his life for his friends. R.E.C.O.N. is Recruiting

EdFromHumanResources Caldari GoonFleet GoonSwarm	Posted - 2007.09.25 19:13:00 - [211] I have been kicked over 20 times now, during a huge fleet fight. I thought it was fleet lag, but afterwards it kept happening, even on an alt. Not sure wtc.
Sirex007 The OSS	Posted - 2007.09.25 19:40:00 - [212] adding my name to the list. - i've been losing connection to eve once or so a day (although not every day). my net is still up and running, so i dont think its isp related like some of the above posters: i have 1 account i get really late notifycation of disconnects. still happens after todays patch (25/09/07)
Azuse The Brotherhood Of The Blade Pure.	Posted - 2007.09.25 19:43:00 - [213] Ditto as above, with the added fun of being unable to detect the server afterwards, ping plotter is also telling me the server if fine.
Random Element	Posted - 2007.09.25 22:16:00 - [214] Same'ol, Same'ol, My only question is: what could we all have in common that could be causing the problems. Even tho Im pretty sure it's CCP's side. South East,UK. ISP: 2mb, Tiscali. For whatever relevance it could have!?
Azuse The Brotherhood Of The Blade Pure.	Posted - 2007.09.25 22:25:00 - [215] Originally by: Random Element Same'ol, Same'ol, My only question is: what could we all have in common that could be causing the problems. Even tho Im pretty sure it's CCP's side. South East,UK. ISP: 2mb, Tiscali. For whatever relevance it could have!? Tiscali is what we have in commmon, since you mieesed itthe tiscali thread (and the isps they bought) is a sticky
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.25 22:29:00 - [216] are the tge1 and teg4 etc etc servers tiscali routers? im seing those servers in my route in my ping plotter, if so it might explain why I get this problem too, even though Im not on tiscali... could someone confirm whose servers those are? i connect from the caribbean and my provider is cable&wireless. R.E.C.O.N. is recruiting
Lemurianus	Posted - 2007.09.25 23:53:00 - [217] Patch didnt solve my problem yet. Sent a petition, I bet they'll ask me for a dxdiag file, as usual... My system didnt changed though. I suspect this has to do with the same old database issues. Some immediate disconnections happened after trying to access data within the game, like market, char info and stuff like that. I also remember other players complaining about the same issue on my first months... Could this be cyclic?
raWill	Posted - 2007.09.26 04:32:00 - [218] Originally by: Lemurianus Patch didnt solve my problem yet. Damn :( I had hopes that it would fix my issues, but I dont think it will. This is pretty frustrating. Even one character logged in is a problem, 2 is not even worth the bother.
raWill	Posted - 2007.09.26 08:33:00 - [219] Nope, problem still exists. Disconnected 3 times in less than 15 minutes. This is beyond a joke.
HotSeat Black Omega Security Pandemic Legion	Posted - 2007.09.26 13:30:00 - [220] Confirm'd I'm a North American player, and day 2 or continued disco's

SillyWaif	Posted - 2007.09.26 14:46:00 - [221] Connection dropped again about 17 mins ago...
Johho Bulon Gallente Freelancer Union Unaffiliated	Posted - 2007.09.26 14:48:00 - [222] Yeah, client message: TQ crashed due to a database issue. ETA for startup will be announced shortly. Typically just after I had cleared a plex and was about to loot and salvage... --------------- Once we have a war there is only one thing to do. It must be won. For defeat brings worse things than any that can ever happen in war. -- Ernest Hemingway
DjArachno Amarr Shadow Rebellion	Posted - 2007.09.26 14:54:00 - [223] ?
Jaedan Chantes LiveTech Cold Fusion Syndicate	Posted - 2007.09.26 14:58:00 - [224] Always on the days when I'm not busy and actually have some time to mine...Sigh Guess I'm just unlucky... --- "Dear CCP, Could you change the name of the game to EvE - Offline ?"
ice islandBL	Posted - 2007.09.26 15:02:00 - [225] so am i i disconnect 10M before.
Midsummers eve	Posted - 2007.09.26 15:05:00 - [226] Originally by: Johho Bulon Yeah, client message: TQ crashed due to a database issue. ETA for startup will be announced shortly. Typically just after I had cleared a plex and was about to loot and salvage... Me too: I was actually starting to salvage items - and am, obviously, still in space - when the connection was lost Whether the connection gets restored before I have go out in RL anyway is debatable - lost ship, lost items, possible horrible death, and loss of bonus for completing mission (I hadn't turned it in, as there was plenty of time to salvage before doing so) beckons... Hmmm...
Will Stronghold Firing Squad Interstellar Alcohol Conglomerate	Posted - 2007.09.26 15:08:00 - [227] This sucks, just when I was about to scoop the T2 drones it crashes.
Min Seb	Posted - 2007.09.26 15:50:00 - [228] Everything was working fine for my 2 clients until 3 (now) patches ago. Now I get dced randomly. I can play with hours with no problem or a few minutes with continuews problems. I've disabled antivirus program, firewall and every other background task I could with no result. Every other connection to the internet works during those disconects except eve client. I've tryed also to play with only one clien running but still the same problem. I was thinking that maybe CCP didn't like the idea of us running 2 clients at the same time but that is obviously not the case. CCP is not responding to this issue which only makes things worst as it implies that they know the problem but don't have the slightest clue how to fix it and I am sure it's related to the second revelations patch they've applies as I never had this sort of problem before it. I don't know which are the devs working for CCP but after playing a year this game it appears to me they have no clue about what stability is about. Perhaps you should consentrate on making the game playable before adding more and more thingies to it? I've stopped doing lvl3 and lvl4 missions 'cause of this disconnect issue. Even mining is a problem now.
Thagrim	Posted - 2007.09.26 15:53:00 - [229] Well my problem seems to be fixed. How did I do it? Well, like I stated before, I plugged my laptop directely into the cable modem and had no disco issues what so ever, so I decided to by a new router. I bought a Linksys wireless N MIMO router and have had no problems. I wonder how many of you are playing through a router (either wireless or not, because my issue was disconnecting me earlier whether I was going wireless or wired THROUGH the router). Maybe something they had in a patch caused some older routers to have some hiccups in keeping a consistent connection to the server. My old wireless router wasn't that ancient (wireless G DLink) but my issues were resolved when I switched it out.
Brackun Caldari Provisions	Posted - 2007.09.26 19:56:00 - [230] I'm being disconnected after about 5 minutes of idling (leaving the client open in the background). The message "Connection to server terminated" will pop up after my idling whenever I try to retrieve information from the server (doing a show info on someone), or sending information (trying to type something in chat). My ISP is Virgin Media (NTL), and I'm on a 4MB Cable connection with a Linksys WRT54GL router and running only one client. This only happens if I am not actively sending information to the server for an extended period of time.

Sirex007 The OSS	Posted - 2007.09.26 21:12:00 - [231] yup just had it twice more (which nearly cost me a ship, again). my isp is nildram, who are owned by pipex, who i think are owned by tiscali. so basically tiscali are really ****ing up their own portfolio with this.
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.27 01:54:00 - [232] Edited by: Aaron Mirrorsaver on 27/09/2007 01:54:46 brackun: i get the same problem as you, but whether im active or not, like typing in the game (cause i been staying docked :/ i still get random disconnects. I use avast anti virus home edition. how about you guys. I also have disabled it and tried it. still same thing. R.E.C.O.N. is recruiting
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.27 03:45:00 - [233] enough is enough it been 8 pages now, where are the devs in put in this thread? And im not talking about the crap they replied on page 2 about pinging servers, people have long sinced pinged servers and submitted bug reports and all is fine, no lag/packetloss, yet still disconnects. i want to know from anyone with knowledge, could this be related to our issue? http://support.microsoft.com/kb/928233 and could checksumload have anything to do with the problems we are having? R.E.C.O.N. is recruiting
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.27 04:19:00 - [234] im getting connection to server lost and also connection to the server was closed also now a the same time. who closed the connection? Why was it closed? CCP we need better error handling, you need better error handling. Please give us a special debug client to run or something so we can get these who what where when why questions solved. R.E.C.O.N. is recruiting
hellsknights Hells Angels Inc.	Posted - 2007.09.27 05:42:00 - [235] I finally get an answer on the audio dc'ing issue, which on numerous occasion was said to be an audio problem server side. I even send in my petition dxdiag they requested it clearly showed not any problwms on my side. I still get the crap as$ responce the logs show nothing so we can't reinburse you????? It's weird when an ISD and CCP employee tells you to disable your sound because eve audio is bugged and they are looking into the issue. That they still try to pass the blame on the players computer or blame the damn logs.... Quite lame CCP recruitment thread Join channel Hells Angels Inc
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.27 13:24:00 - [236] So let's see what we have here. We have people experience the exact same symptoms with Eve Online, who can still use the internet fine for everything else including multiplayer games. We have people like me, who've replaced all wires, bought new filters, formatted the hard drive, tried it on different computers, and still get the same issue. Number bug reports submitted, dxdiag, logservers And nothing from CCP, really a developer doesn't have the post here, but what about the QA technician, what about the Wrangler community manager guy? Why can't we get some sort of response saying this is being taken care of. Why is there no phone support? Why am I getting Gm's messaging me once every 5 days telling me try x or y with my computer when I have told them over and over that I formatted the damn thing, and that the problem started even though I had not changed any settings. If this problem affected their precious euro user base like it did couple years back, they would get off their asses and do something. But who cares about 200 people or so (maybe more who haven't posted here) when you've got 50K trial accounts. de plumba home? R.E.C.O.N. is recruiting
Just4u Caldari	Posted - 2007.09.27 13:55:00 - [237] Well maybe this thread should be in general discussions forums since they clearly don't know there is a problem, or they know about it and can't fix it and don't want to inform u of that fact. My disconects start 2 patch's ago. I haven't bothered posting cause I've seen how much they care HA HA. For all the people that do post there are twice as many that don't. It's just not worth going thru the hassle of finding out what u already know. THEY DON'T CARE Thoughts may come. Thoughts may persist in staying. But thoughts that are not put into words or actions DIE UNBORN.
Sirex007 The OSS	Posted - 2007.09.27 14:33:00 - [238] for what it's worth: "This seems to be a ISP problem." so no, their not doing anything. - you'd think theyd talk to the isp(s) and work it out between them, wouldn't you ?
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.27 18:44:00 - [239] not going away CCP. R.E.C.O.N. is recruiting
DeadDuck Amarr Amarr Border Defense Consortium Curatores Veritatis Alliance	Posted - 2007.09.27 20:51:00 - [240] well in the entire week I seem to have continuos drops also... with so many people complaining about connection drops, this might not be a ISP problem. ISP technicians already came to my home and changed the cable modem ( just in case ) but the problem persists... , already lost ships because of that also... It's annoying

Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.27 22:33:00 - [241] i am sorry to hear this dead duck, join the club and live in your station or lose all your ships to disconnects, and get the ever loving "while we do not doubt your description of events...." R.E.C.O.N. is recruiting
Sirex007 The OSS	Posted - 2007.09.27 23:17:00 - [242] i dont think its ISP related to be honest (well, nildram at least). here's one intresting trace. trace taken 6:58pm uk time its also attached to the petition i raised (unedited, sorry, lotta crazy people on the net), so i'll se what the GM say about it.
Edwin Salvo	Posted - 2007.09.28 03:23:00 - [243] For what it's worth, I can sit online for 8 hours and never get kicked off. Usually I just am logged on for 3-4 hours, no disconnects unless it's a problem with my local cable modem such as the cable is completely out. System; AMD K5-750Mhz 512MB RAM ATI Radeon 7500 Windows 2000 SP4 --- yes, I know - upgrade... I have 3 other PC's. That's just the system in the bedroom which is more convenient. It plays Eve just fine.
Sirex007 The OSS	Posted - 2007.09.28 19:47:00 - [244] what what it's worth -------------------email from isp----------- Hi xxxx Thank you for sending in the results for the traceroute Having looked at the pathpings you sent into us, it is evident that you are gettting packet loss, but this appears to be occuring from I.P 87.237.38.199 to 87.237.38.200. Clearly this is not on our network but between the two I.P addresses which do not belong to Nildram. Routing traffic is not relevant here as the issue lies with the I.P addresses in question, as this is where the packet loss appears to be occuring. so its back with CCP. ... like playing frikking tennis.
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.29 00:16:00 - [245] Edited by: Aaron Mirrorsaver on 29/09/2007 00:16:56 yeh the problem is at those two i.ps fix it CCP. for ****S SAKE R.E.C.O.N. is recruiting
Ethan Hunte TARDZ	Posted - 2007.09.29 14:27:00 - [246] this topic will not go quietly into the night...
Just4u Caldari	Posted - 2007.09.29 16:13:00 - [247] Ok guys and gals since 2 patches ago I've been having constant dc's. I stumbled across a fix for me don't know if it will help anyone else. Yesterday I started up my computer and couldn't contect to the internet at all, checked my mbps and found it at 10 mbps which it usally runs at 100 mbps so I rebooted my sys and still it was the same. I changed my D-link router out for a Linksys and I've been playing ever since. I'm not saying this could help u just that it fixed my problem. GL 4u Thoughts may come. Thoughts may persist in staying. But thoughts that are not put into words or actions DIE UNBORN.
Snipa Aslan Caldari Warrior Nation United SMASH Alliance	Posted - 2007.09.29 20:03:00 - [248] Up until the last patch I was running eve just fine, but now it seems that ever 45-50 minutes my game will just randomly crash. Granted I'm just a miner so it does'nt matter as much, the missing loads of ore are starting to get annoying however.
Flasheart	Posted - 2007.09.29 20:50:00 - [249] Well, we can add another to the list I have been having the same problem over the lsat few days. After 3 or 4 mins I get connection to server lost message. I have been away from Eve for 18 months and just re-activated my 2 accounts. Unless this gets sorted i will be off again. Come on CCp this is a mature game and we shouldn't be getting these sort of issues now.
MaD Missy Caldari	Posted - 2007.09.29 21:02:00 - [250] Hey Im back to Eve for a month and I keep getting connection lost notes. Its really weird, sometimes works 4 hours, sometimes only 30 min. When suddenly Eve stops responding i know where i am. So at that time i checked how is my connection, it was all allright, i could connect to web site no problem. Seems like only Eve client stops receiving connection or what??? And when I restart client, it still doesnt detect an online server. I have to wait a couple of minutes. Its very very annoying, anybody know if i can fix this?

Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.09.29 21:25:00 - [251] only God knows R.E.C.O.N. is recruiting
Neo Providence	Posted - 2007.09.29 23:59:00 - [252] ok, I just want someone to answer this question for me. 1) are you the only one using the internet connection? 2) are you using wireless? (I find that using wire, i don't get dropped, but with wireless, I DO?) 3) try to defrag.
Snipa Aslan Caldari Warrior Nation United SMASH Alliance	Posted - 2007.09.30 00:29:00 - [253] Originally by: Neo Providence ok, I just want someone to answer this question for me. 1) are you the only one using the internet connection? 2) are you using wireless? (I find that using wire, i don't get dropped, but with wireless, I DO?) 3) try to defrag. No, but I'm first priority on the router No, We do have someone on wireless but their offline Did yesterday.
Neo Providence	Posted - 2007.09.30 01:14:00 - [254] Originally by: Snipa Aslan Originally by: Neo Providence ok, I just want someone to answer this question for me. 1) are you the only one using the internet connection? 2) are you using wireless? (I find that using wire, i don't get dropped, but with wireless, I DO?) 3) try to defrag. No, but I'm first priority on the router No, We do have someone on wireless but their offline Did yesterday. i'm asking cuz i dunno why but it seems that i'm not dropping today. and i defrag recently so.
raWill	Posted - 2007.10.01 00:36:00 - [255] Edited by: raWill on 01/10/2007 00:36:55 Originally by: Ethan Hunte this topic will not go quietly into the night... Agreed! Still getting constant diconnections here also. *I'm about to give up CCP*
btre4	Posted - 2007.10.01 00:55:00 - [256] For my part, I doubt very much it has anything to do with my ISP or anything in between here and ccp. When I lose connection, the game doesn't crash to desktop right away. Usually, when I suspect something is wrong, I open my wallet. If my isk shows the correct amount, then I am still connected. If it remains to zero, then I know I have been disconnected and that I will be crashing to desktop soon. But, even when I know I am losing my connection, when my wallet does not update or that I cannot recieve any info from the market or recieve any data from anything, I can still chat...The chat server still works for a few minutes after everything else has stopped working. I'm not a network genius, but doesn't that indicate something? If it was my ISP, I wouldn't recieve anything I think. btw, I live in Canada and have been having this connection lost problem ever since I came back. I am not a Tiscali user, nor eclipse, and my traceroute does not show them being used on the way. Also, I do not have a router and am using cable. I find it very strange to see how this thread lives on without any word from any official. It is quite disturbing. Anyway. I did the only safe thing to do. My subscription is canceled and if the matter persists untill the end of the billing cycle, it will remain that way for a while. It is a shame tho. I really like the game.
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.10.01 05:16:00 - [257] its the year 2000 network code ccp is using... you know from the dark ages. R.E.C.O.N. is recruiting
Lemurianus	Posted - 2007.10.02 14:14:00 - [258] BUMP
Linkex Caldari Unholy Crusader Mining Corp	Posted - 2007.10.02 19:24:00 - [259] Same problem here. Everything working normally, except eve (Can't connect at all last 2 days) and eve mon keeps telling me the server is down, then online, then down again. Can we get a responce from CCP on this? Theres clearly something up here, and some comformation would be nice, even if its just "We are looking into it".
Pyros	Posted - 2007.10.02 21:07:00 - [260] Edited by: Pyros on 02/10/2007 21:08:54 Edited by: Pyros on 02/10/2007 21:08:17 It all says a lot about their so called 'Customer $ervice', doesn't it?

LiLChris06 Caldari Miami Labs Empire Research	Posted - 2007.10.03 03:03:00 - [261] K it wasnt that bad be4 but now its starting to bug me, i couldnt fuel my pos correctly or chat. Im not gonna dare to do missions for a while which sucks for my wallet. Im using At&t in Florida,Usa. I have been for a while now, never had dc problems till recently. (1-2 weeks i think) I can play sometimes 3 hours, sometimes 20mins, and sometimes i dc the moment i log in. I did the trace, and here it is. Ill try and send in my dxdiag/logs after this maybe they find something.... Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\LiL Chris>tracert 87.238.38.200 Tracing route to 87.238.38.200 over a maximum of 30 hops 1 105 ms 119 ms 99 ms 172.26.248.2 2 108 ms 109 ms 119 ms 172.26.248.2 3 107 ms 119 ms 109 ms 10.245.1.2 4 108 ms 110 ms 112 ms 10.249.10.2 5 138 ms 122 ms 129 ms 10.248.1.1 6 128 ms 305 ms 193 ms 209.183.34.2 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. ------------------------ all those request timed out doesnt look good to me
raWill	Posted - 2007.10.03 09:04:00 - [262] wow, exploration is pretty fukn hard when you disconnect all the time becuase of this pos client. FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dorisane	Posted - 2007.10.03 16:45:00 - [263] i showed the logs/graphs to both CCP via petition and my isp. the isp rang me twice (for about half an hour each) to discuss them, and CCP havnt replyed one iota. - You work it out ;-/
The Shamen System-Lords Insurgency	Posted - 2007.10.03 19:41:00 - [264] Edited by: The Shamen on 03/10/2007 19:42:12 Same Problem. Reproducable, but also random. Timed out messages from tracert. Edit (Can't Type)
The Shamen System-Lords Insurgency	Posted - 2007.10.03 19:50:00 - [265] Oh, and my specs are.. Virgin Media Braodband "L" package. (L must stand for "Lacking" i belive.) D-Link wireless router (although even if i just plug into the modem, it still disconnects) Athlon X2 4600 2 Gig Crucial Ram, x1950 graphics. Cant remember the name of mobo...
LiLChris06 Caldari Miami Labs Empire Research	Posted - 2007.10.04 03:33:00 - [266] My specs Operating System: Windows VistaÖ Home Premium (6.0, Build 6000) Processor: Intel(R) Core(TM)2Quad (4 CPUs) @ 2.40GHz Memory: 3070MB RAM Card name: NVIDIA GeForce 7350 LE DirectX Version: DirectX 10 Its not the best, but i know dam well its good enough for this game... Please fix the connection issues asap. Oh and SISI works 100% fine with me.
Autumn Equinox	Posted - 2007.10.04 12:58:00 - [267] ECLIPSE ISSUES ARE CORRECTED This is a nice detailed email from Eclipse Technical Support that I recived Just now. EVE Online traffic was being mis-classified as P2P traffic in some circumstances for some customers and incorrectly managed across our network, this is not specific to any transit provider and was not based on communications port, ie: 26000 was not being specifically throttled. Our Network Engineers have implemented a fix which will stop all EVE Online traffic for all customers from being mis-classified and we are also liaising with our Hardware suppliers to have this issue addressed in subsequent maintenance releases. Thank you for your patience while we resolved the issue. Regards, Autumn
Neo Providence	Posted - 2007.10.04 18:12:00 - [268] Well, I'm a p2p connection in the eye of the game. interesting. will this be solved with Using wire instead of wireless? would that fix it.
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.10.04 19:52:00 - [269] i wonder if cable and wireless would know what eve online is. R.E.C.O.N. is recruiting
Sirex007 The OSS	Posted - 2007.10.04 21:35:00 - [270] i've passed the eclipse email you got to the senior engineer dealing with my complaint at nildram, see what they make of it (im pretty sure they use the same bandwidth management software/hardware).

Worldofwarcraft	Posted - 2007.10.04 22:10:00 - [271] Having the same problem. It seems that if I am inactive for 4-5 mins I get booted. Playing from Canada. I will not be keeping my account open. Nothing like laying a full set of probes for exploration, getting halfway through the scan and dropping. Reconnect 2 seconds later and your probes are gone
Pyros	Posted - 2007.10.05 00:32:00 - [272] Read this, it could save your life... if I'm right! http://oldforums.eveonline.com/?a=topic&threadID=607802
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.10.05 02:57:00 - [273] doubt it much, my old connection didnt have it enabled. R.E.C.O.N. is recruiting
Biosourcy Gallente Evolution Band of Brothers	Posted - 2007.10.05 09:41:00 - [274] I still havent found a way to fix this problem. i can usually play betwen 20 and 40 minutes and then it looses connection to the server. and when it happens mirc does a disconnect too with this msg. [10053] software caused connection abort. Im dont know if its related, but it sure is abnnoying that i keep loosing connection to eve.
Aaron Mirrorsaver R.E.C.O.N.	Posted - 2007.10.05 13:24:00 - [275] try turning off reconnect on disconnect in your internet connection web gui, for your adsl/cable modem whatever. see if you are losing you link, and it just reconnecting before you know what happens. also do you get a long check status? R.E.C.O.N. is recruiting
Sirex007 The OSS	Posted - 2007.10.09 08:21:00 - [276] its not losing the net link at all. -- and ccp havnt replied to my petition for about a week now.
raWill	Posted - 2007.10.10 13:17:00 - [277] THIS GAME HAS BEEN BROKEN FOR FAR TOO LONG!!!!!! I cannot stay connected for more than 5 minutes at a time and running two accounts is impossible. This game does not work. It has been broken since the 2nd last patch. With the amount of views and replies, how can this go on un-noticed.
VeNT Minmatar Freelancer Union Unaffiliated	Posted - 2007.10.10 19:26:00 - [278] cos its not the game? -------------------- Eris; The Greek goddess of Chaos, Discord, Confusion and Things You Know Not Of.
Lasaveron	Posted - 2007.10.10 22:51:00 - [279] I have only been playing, well, trying to play, for two days now. Was able to create a character and all and of course there was no problem processing my 19.95 payment :) No problems surfing the net or playing anything else...just losing connection to Eve after less than 5 mins...i can't even find the pirate on the tutorial to try out my weaponry on. I have created a logfile and will send it in, but if this persists I guess it only cost me 20 bucks to find out it was a bad idea.
Victoria Fox	Posted - 2007.10.11 01:10:00 - [280] Hey this is unbelievable! I'm having the same problem Daily Bump #1

Goddance Outpost Alcohol and Tobacco	Posted - 2007.10.11 06:33:00 - [281] Edited by: Goddance on 11/10/2007 06:35:27 Guess its not just me. Can't even complete a cycle mining in my hulk before DC'd. Its random, sometimes 6 hours no probs then it starts, all 3 machines, zero packet loss on my connection. It started last Saturday for me and oh look, I disconnected again just in the time it took to type this. We had problems last year around the north-pole-drunk-nerd-fest time and I'm guessing it won't be fixed until the new year again. Time to take the holidays off of Eve? /me threatens to quit and never does Change is bad!
Xantheris Unknown-Heroes KA0S Theory	Posted - 2007.10.11 17:37:00 - [282] Still a problem CCP, please fix it!
Lasaveron	Posted - 2007.10.11 22:50:00 - [283] Well...as I said in my earlier post, looks like a great game, IF I could play! I called CCP North America/White Wolf and of course when you select the option 7 for Eve support you get a message of "phone support not offered". Left a message with the receptionist and my callback info...don't really expect to hear back. I wonder if the folks at the office in North America are able to play with no issues? I live about 30 minutes south from where they are located. If I am unable to connect and stay on by Sunday evening I will be expecting a full refund of my money for signing up for this lemon. Have tried 3 different machines as well as wireless, cable, and DSL connections from 3 different providers and get the same connection issues! How about some feedback CCP?!?!?!?!?
Goddance Outpost Alcohol and Tobacco	Posted - 2007.10.13 17:59:00 - [284] I noticed I can auto-pilot 42 jumps with no disconnects until I reach my destination (any) and then will be disconnected after being idle for a few minutes. Whats the difference between mining in a hulk and being disconnected after a few minutes or approaching a stargate in a slow hauler for a few minutes? CCP fix this ffs, your ruining the game with your apathy. Change is bad!
Arina Nagase	Posted - 2007.10.13 19:33:00 - [285] I crash when I am traveling. It happens more frequently when Im on Autopilot. This has been going on for a month or two now and its getting on my nerves. Not only do I get disconnected from the game but usually I can't connect for a long period of time afterwords.
Neo Providence	Posted - 2007.10.14 03:15:00 - [286] the onlything i hope for is that trinity 2 would somehow fix this. if not, I might as well just keep playing.
Victoria Fox	Posted - 2007.10.15 03:04:00 - [287] Bump
Koilakanthos	Posted - 2007.10.15 09:58:00 - [288] After many weeks of the same problem I canceled my account. I am deeply disappointed from the company and perhaps more people should take similar action as mine....its a disgrace to give your money and receive ignorance...That said I abandon the game...too bad cause I really enjoyed it as long as it lasted..
Elwynn Rohan	Posted - 2007.10.15 10:19:00 - [289] Originally by: Koilakanthos After many weeks of the same problem I canceled my account. I am deeply disappointed from the company and perhaps more people should take similar action as mine....its a disgrace to give your money and receive ignorance...That said I abandon the game...too bad cause I really enjoyed it as long as it lasted.. can I have your stuff? ;) lost 2 domis now to disconnects like descriped above. thinking about taking a longer brake if it doesn't change soon. best thing is, if you petition your loss they just tell you "it wasn't a server problem, we cant replace your loss" etc. funny that several other people in the same system lose connection at the same time, people from different countrys using different internet providers...no, it isnt a problem at ccp's side, for sure...
Fwang Woo	Posted - 2007.10.16 22:10:00 - [290] same problem, up !

Victoria Fox	Posted - 2007.10.18 02:21:00 - [291] Daily Bump
Victoria Fox	Posted - 2007.10.19 01:37:00 - [292] Dear CCP, It happened again. Your friend, VF
The Shamen System-Lords Insurgency	Posted - 2007.10.19 08:58:00 - [293] This is still happening. I can have a day running 2 accounts no problem, but then the next day it will be disconnecting every couple of minutes. I have sent a petition to ccp and they say the circumstacnes are not reproduceable. So ******* what? Come sit here and tell me it doesnt happen. I urge people to keep complaining about this. I thought it may be a specific area or company that is suffering from this. However, looking at some of your posts, we seem to be all over the world and using different ISP's. However, for the record, i am using : Virgin Media Middlesbrough, England
The Shamen System-Lords Insurgency	Posted - 2007.10.19 09:48:00 - [294] My ISP say that its not a problem at their end. I run tracert regularly, and it completes ok. I've ran the logserver and sent it with my petition to ccp who can not do anything about it. Maybe its time i cancelled my accounts. The game is unplayable. Even a reply from CCP in this thread saying they are looking into it would have been nice. They have chose not to.
Pyros	Posted - 2007.10.20 01:36:00 - [295] Same here. Still losing connection since patch at end of august. Still no solution from CCP. GO TO HELL
Melissa Achera	Posted - 2007.10.20 14:31:00 - [296] Went to bug report it so at least I was following procedure...but the bug reporter isn't working... Inspired.
Neo Providence	Posted - 2007.10.20 23:01:00 - [297] temp solution, and it works. I've been downloading anime from bittorrent for the last couple of days, and i find that when ever i have bittorrent on, i don't get dropped. It works cuz i made 10 round trips to jita and i still didn't get dropped. and when i exit bittorent (cuz i finish the downloads) i get dropped again. but someone else try it, and download stuff (anime and ****) using bittorent, and see does it work for you. hehe so happy i found out it works for me.
Melissa Achera	Posted - 2007.10.21 12:16:00 - [298] Yes, I did find something strangely similar...perhaps using an internet radio station might have a similar effect? (EVE Radio plug...saved my sanity when EVE went down!)
Melissa Achera	Posted - 2007.10.21 13:05:00 - [299] Ok, Internet radio didnt' work, but Bit-torrent really does...can't even imgine why, but ho-hum, any fix is good right now.
Jaksan Holim	Posted - 2007.10.21 20:29:00 - [300] does the game and website use the same server? cos i can get into site but not log into the game?!

Neo Providence	Posted - 2007.10.21 23:44:00 - [301] Edited by: Neo Providence on 21/10/2007 23:44:46 the website and the game is not on the same server. But the last few days, both have been a little screwy. so try back again later or reinstall the game anyway, i think someone said the connection view eve as a p2p and bittorrent is a p2p, so dunno what is the connection. but as long as it work, i'm happy. and i'm just dieing to just spread the word. hehe bittorrent rocks. Hehehehe you don't even need to download anything, just have it on would be enoughn. hehe, lalala so have anyone else tried it except Melissa?
Melissa Achera	Posted - 2007.10.22 12:09:00 - [302] Seems to have stopped working for me today, still getting DC'd with Bittorrent running, will investigate today.
nomis ekoobmah Minmatar Republic University	Posted - 2007.10.22 12:53:00 - [303] Originally by: Neo Providence temp solution, and it works. I've been downloading anime from bittorrent for the last couple of days, and i find that when ever i have bittorrent on, i don't get dropped. It works cuz i made 10 round trips to jita and i still didn't get dropped. and when i exit bittorent (cuz i finish the downloads) i get dropped again. but someone else try it, and download stuff (anime and ****) using bittorent, and see does it work for you. hehe so happy i found out it works for me. Just an observation but have you checked if your modem/router is set to drop the line when the connection is idle. I've come across routers that default to disconnecting after only 1 minute idle but they can usually be disabled. I've also come across ISPs that automatically close idle connections. It's usually the smaller ones with a limited pool of IP addresses. The only times I've suffered from disconnections not related to server issues, it has alway been the router dropping the connection usually due to excessive noise on the line when the street lights come on in the evening.
Pyros	Posted - 2007.10.22 22:39:00 - [304] If you want a friendly advice: stop messing up your PC/router configs, it's hopeless. I tried everything on my side and it's still booting me. The only program/server I have problems with is EVE-online server and that's since their latest major patch in late august. Conncidence??? I doubt it. They added some crazy idle/timeout line somewhere and it doesn't seem like they're gonna admit it. Best thing is to keep posting on this thread if you're having problems and keep it at the top of threads to remind them and newcomers that there is a problem they need to fix.
Challanor	Posted - 2007.10.22 22:58:00 - [305] Getting constant timeouts now - every 30 seconds or so... not good :\| BT in London, England here, and yes everything else runs fine...
Neo Providence	Posted - 2007.10.23 00:24:00 - [306] Edited by: Neo Providence on 23/10/2007 00:24:52 i stopped messing arounf with the router. Will be the end of you. trust me. But I'm still good on the bittorrent thing. try downloading one movie file, and let ppl download it from you. i think as long as the connection is open, you won't get drop.
Melissa Achera	Posted - 2007.10.23 14:56:00 - [307] Ok, so, it's not so perfect a solution for me, but after a couple of days observation, the Bittorrent thing definately helps, but when it wants to be bad, there doesn't seem much will stop it.
Jadin Lazarin Caldari ARK-CORP	Posted - 2007.10.23 16:46:00 - [308] Yeah somewhere in their code they decided to shorten the idle period and cut connections for idle users or something because nothing on my end has changed in ages and since that update near the end of august or the patch in early September I have been getting "Lost Connection" messages pretty frequently. The part I don't get is that it doesn't effect all users, so its likely that the users with trouble either have more hops to get to the EVE server or there is a hop along the route that is slowing them down enough for EVE to lose connection.
Pyros	Posted - 2007.10.24 00:47:00 - [309] Originally by: Jadin Lazarin Yeah somewhere in their code they decided to shorten the idle period and cut connections for idle users or something because nothing on my end has changed in ages and since that update near the end of august or the patch in early September I have been getting "Lost Connection" messages pretty frequently. Same problem for me
Fwang Woo	Posted - 2007.10.24 06:57:00 - [310] I've changed my usb Wifi by pci card wifi, and problem seem disapeared...

Jadin Lazarin Caldari ARK-CORP	Posted - 2007.10.24 14:13:00 - [311] So you think your issue might have been your network card?
Natascha Rohan	Posted - 2007.10.24 15:11:00 - [312] got latest drivers etc, but still connection losses. and I have to add: it starts to s**k loosing drones to the npcs that way
Jadin Lazarin Caldari ARK-CORP	Posted - 2007.10.24 17:08:00 - [313] I hear ya, it as been ****ing me off for about 2 months now, it makes mining pretty difficult as I tend to lose connection during my cycles and such but unfortunately there doesn't seem to be a resolve. I was hoping this new port thing might help somehow but it doesn't appear to be helping, my next step is to try a new network card like somebody mentioned just to rule that out.
Pyros	Posted - 2007.10.24 22:42:00 - [314] Like I said, problems are on server side, not client side.
Jadin Lazarin Caldari ARK-CORP	Posted - 2007.10.24 23:54:00 - [315] Oh the problem is 99% likely teh server side since everything else runs smoothly and I have no issues accessing the net or other internet apps and games, the part that really gets me is that no matter how often I petition or file a bug report about the issue including all the steps I ahve taken and such all I get back is problem not replicatable. I have a nice long list of things I have tried, with everything I try it just more and more points to CCP and their servers / client, the crappy part is that they are unlikely to do anything as it doesn't effect enough users. Though I would be eternally grateful if they could stop my client from Losing connection every little bit, for now I just keep hoping that with every patch I just might wind up with the issue fixed.
Melissa Achera	Posted - 2007.10.25 16:00:00 - [316] out of interest, can you guys check whether your connection latency comes up as 'Interleaved' or 'fast'? It should be in your ASDL details, I had mine upgraded to fast and it's been fine since.
Melissa Achera	Posted - 2007.10.25 22:07:00 - [317] to no great surprise it's gone again, absolutely fine then went completely mental, for the love of monkeys could someone from CCP at least TRY to give me some advice???
Kur'Dekaija Atomic Heroes	Posted - 2007.10.25 23:00:00 - [318] I just want to tell ppl that evertime I try to do something that has a heavy load on my connection usually means I cant connect to EVE or the other doesn't work well. Just depends on witch program was turned on first , like using Azureus Vuze or watching stream while playing EVE, the stream usualy stops in the middle. This all started about few weeks ago, hope it helps.
Furianous	Posted - 2007.10.26 01:36:00 - [319] I've had this problem for 7 days now. It happens randomly; client stops responding, I open a window (wallet or other) and I get Client disconnected blah blah blah. I'm from Canada, Quebec and my ISP is videotron. No idea of whats going on but I doubt its on my end.
Olleybear Red Dwarf Mining Corps 5th Column	Posted - 2007.10.26 02:38:00 - [320] I started noticing the random disconnects as well about 2 weeks ago. I started doing traceroutes and found a router on the 13th hop was dropping packets. This is one of the lvl3 new york routers ( if you believe the dns names ) just before the london lvl 3 router. Strange thing is, when the new york router replies, its a low latency reply ( roughly 45ms ). I'd think it would be a hi latency reply if it were having trouble, but then again I'm not a network guru. You might want to try tracerouting tranquility when you have troubles to see if one of the routers between you and tranquility will be dropping packets. If you find a router along the way to tranquility dropping packets, no amount of fussing with your connection/PC/router will change anything. Also, CCP knows about this particular issue. They posted some time ago about running ping plotter when you are having trouble and handing them the results. They were trying to get in contact with the offending router owners to see if they could get this fixed for us. Good luck with that though. <<< From one warrior to another: Whether you fight with me or against me, the willingness to fight makes us brothers. >>>

Victoria Fox	Posted - 2007.10.26 03:28:00 - [321] The same time every single night. PLEASE FIX IT!
Melissa Achera	Posted - 2007.10.26 08:55:00 - [322] Victoria, do you mean you get disconnected once a night every night? If so it's more likely you have a floating IP and you need to contact your ISP for a fixed addess. Connections using floating IP disconnect/reconnect every 12 or 24 hours when the assigned IP's validation runs out. Your ISP can tell you more. (yes, I had this trouble once)
The Shamen System-Lords Insurgency	Posted - 2007.10.26 12:39:00 - [323] Still having problems. I've cancelled my accounts. It's a disgrace. ITs's only Eve that disconnects. Everything else works fine.
Jadin Lazarin Caldari ARK-CORP	Posted - 2007.10.26 19:19:00 - [324] I am hoping that if I post here enough that some CCP dev or network guru might take pity on me and look into my matter as to why the eve client likes to crash to desktop and give me the "Lost Connection" window at seemingly random intervals. Once again I have done just about everything under the sun switching out hardware, reformatting and other tin foil hat theories and I am no closer to maintaining a consistent connection to eve. Even if I could get it to the point of just disconnecting every hour or two I would be a happy camper but thats reaching right now by a long shot. Could maybe someone at CCP adjust the time out interval or just watch my account's activity for a couple days so they could pin point the problem, I'll even bribe you with coffe, donuts or beer.
Pyros	Posted - 2007.10.27 00:41:00 - [325] Same
Niki Lazarin	Posted - 2007.10.27 18:36:00 - [326] ccp are you eve reading this thread?
The Shamen System-Lords Insurgency	Posted - 2007.10.28 00:13:00 - [327] We're still here. Smae old problem. Any time of the day.
Baiame	Posted - 2007.10.28 05:44:00 - [328] I have had the same problem for the past week. I just hooked up with att. Much slower connection than what I had prior. Happens on my desktop(wired) and on my laptop(wireless). Disco's at random times. Have run the torrent with little change. Only happens with this game.
Xantheris Unknown-Heroes	Posted - 2007.10.28 07:25:00 - [329] This problem has been ailing a lot of us for the last month or so. CCP, please tell us something. You guys fixed some people's problems with the new port idea, but a lot of us still get randomly disconnected from Eve. Give us some kind of hope you are going to fix it, or that you believe us and aren't just writing this off as mass hysteria!
Goddance Outpost Alcohol and Tobacco	Posted - 2007.10.29 02:16:00 - [330] Edited by: Goddance on 29/10/2007 02:24:28 Originally by: CCP We are so excited about our next expansion, bursting at the seams with new content: agent missions, combat advancements, Tech II ships and more. But will the disconnects be fixed Until then I'm playing other games, because I CANT STAY CONNECTED Change is bad!

Pyros	Posted - 2007.10.29 03:36:00 - [331] same
ChiefEld	Posted - 2007.10.29 03:40:00 - [332] 3 accounts 3 years and if this dropped connection issue is not resolved soon CCP can shove all 3 account ...Well you know were. contacted isp,D-Link,and modem manufacturer and no response from ccp I have had it!!!!!
The Shamen System-Lords Insurgency	Posted - 2007.10.29 15:05:00 - [333] Worse than ever. disconnecting every 2-3 minutes.
Katharina DeMatier Cataclysm Enterprises Kraftwerk.	Posted - 2007.10.29 16:28:00 - [334] Edited by: Katharina DeMatier on 29/10/2007 16:29:51 Same here, i cannot idle more than 5 minutes without beeing disconnected... Edit: But only if i am logged in 0.0 Space, in Empire no Problems...
Pyros	Posted - 2007.10.31 01:57:00 - [335] still having connection issues
Jadin Lazarin Caldari ARK-CORP	Posted - 2007.10.31 11:07:00 - [336] still have same problem, guess its time for another petition.
RaTTuS BIG Ka-Tet	Posted - 2007.10.31 11:42:00 - [337] it is now DT -- BIG Lottery, BIG Deal, InEve [Now Verified] & RaTTuS Home
Jadin Lazarin Caldari ARK-CORP	Posted - 2007.10.31 14:11:00 - [338] if you referring to my post, don't worry I was trying before DT, I just waited to post till after DT :)
TigonRed	Posted - 2007.10.31 21:15:00 - [339] I also get disconnects on my accounts every 5 minutes, never had this issue with any other online games. It only occures when there is no activity i.e, not moving my char, noone moving in the same area as me (mining) so i'm guessing the game is just dropping the connection if there is no data transfering. One way I have got around this is to add the Eve-Radio chat, as there are soo many people messaging there is never a connection drop. The only problem is that window needs to be in view and can be distracting.
Bumrush Gallente	Posted - 2007.11.01 02:33:00 - [340] I have this problem as well, some days are better then others. Today it was real bad, so i went into my routers Config page (its a Dlink) and they have a gameing mode , I enabled it and so far it works great but I am going to wait a week before I belive this might be a real fix for it

Dwi'n Teimlo'n	Posted - 2007.11.01 15:27:00 - [341] I have got the same problem; random disconnects with two accounts on two different computers. Most of the time both accounts disconnect at the same time, sometimes only one. There seems to be no rule of thumb here. After disconnect I cannot connect for 1 - 2 minutes, but this is not always the case as well. Disconnections happen sometimes after 5 minutes and sometimes after 2 - 3 hours, but they happen frequently and I was really lucky to loose no ship yet. It is really annoying and I hope is going to be fixed within the next patch. Cheers, Dwi'n
Goddance Outpost Alcohol and Tobacco	Posted - 2007.11.01 20:02:00 - [342] Still having issues, was fine yesterday until evening, then started again, random, frequent. Today, one comp has no issues, other (main comp) the client crashes out, no error nothing, just gone, poof. Change is bad!
Lexs Minmatar Brutor tribe	Posted - 2007.11.02 09:23:00 - [343] This is happening to me too now, every 5 minutes or so. Which means I can't leave the station safely. Ever.
melaeric KR0M The Red Skull	Posted - 2007.11.02 15:25:00 - [344] Well I just had a rather long talk with Comcast, which is one of the US's largest ISPs. What came out of this was; that there were no issues on my end, but there are issues several hops down the line. I have a trouble ticket open and Comcast said they will be contacting the server aka CCP and researching it further. In comcasts quest for great customer support this "petition" will be responded to within 24 hours. so hopefully I'll be able to play the game again sometime soon.....maybe FYI this problem started for me 2 days ago, and I can't idle for more then 3 minutes or I get dropped.
Baiame	Posted - 2007.11.03 22:14:00 - [345] I have fixed my "lost connection" problem. I was running my internet (DSL) through an older Belkien 54G router. Keep in mind, this router has never had a problem up until last week. I would lose connection to eve whether I was using the PC (wired) or the wireless laptop. I took the router out of the equation and have had zero drops in the last few days. I've tried resetting the router, but nothing seems to work. I will have to buy a new router...regardless, the router was the problem for me. Curious to know if CCP has a router compatibility list or something much like microsoft does for xbox live...?
melaeric KR0M The Red Skull	Posted - 2007.11.04 03:59:00 - [346] well sadly enuf Comcast has yet to offer me an answer.... On a side note, keeping the "Help Channel" open seems to be a fix as far as i can tell. It is a shame though that CCP can't offer me a fix that doesn't involve yet another chat channel clutter up my screen...... the fact that having a channel with near constant activity solves the issue leads me to believe that this falls soley on CCPs lap.
Kerchingo	Posted - 2007.11.04 07:47:00 - [347] Since day before yesterday, when I activated eve voice to listen in on the live devblog, I ve had my clinet drop out every 2-5 minutes when idling, sometimes in the middle of a chat even. It just dropps me to the login screen with the message that the connection to server was lost. I have two monitors and run the forums on the other one and when this happens, it seems the forums become unresponsive as well.
Kerchingo	Posted - 2007.11.04 08:58:00 - [348] Right now I have started dropping every 5 minutes even when playing :/ Whats up?
Miss KillSome Caldari School of Applied Knowledge	Posted - 2007.11.04 11:42:00 - [349] i get DCed every day at least 3 times. My i.net works, messenger too, just EVE looses connection to server, then i must close EVE window and reopen it, wait for 15secs and EVE finds TQ again..
Xantheris Unknown-Heroes	Posted - 2007.11.04 14:12:00 - [350] This is still a problem CCP... Fix it please. Some of us get disconnected a few times an hour, some a few times a day. It is on YOUR end, too many people in too many different situations are experiencing this. Please fix it soon.

Akira Aronnis	Posted - 2007.11.04 14:49:00 - [351] Still can't connect to server. Here's how it is to me... 5/10 times i get ...checking status --->unknown (even though my connection is fine) 2/10 times i get ...Ok, XXXX players online ---> blank character selection screen that does nothing 2/10 times i get ...Ok, XXXX players online ---> normal character selection screen that does nothing when i click on my character. 1/10 times (probably less) i can get on the server and play normally but only from 1min - 1hr before i have to start all over again. The times when i can't connect seem to last from 1hr to 4hrs at a time. VERY FRUSTRATING! I have just (last night) bought the game and subscribed. WHAT AN IDIOT! i really think ccp should fix this. i have posted numerous times with my ping trace and of course had no useful replies. CCP PLEASE PLEASE FIX THIS BEFORE DOING ANYMORE 'GAME TWEAKING'! some of us (quite a few by the sounds of it) can't even log in and play.
Akira Aronnis	Posted - 2007.11.04 15:47:00 - [352] Maybe we should make a new post, every time we get disconnected or cant connect!!! It's happend twice now since my last post. AAAHHHHHHHHHHHHHHHHHHHHHHHGGGGGGGGGGGGGGGG.
Cainex	Posted - 2007.11.04 16:14:00 - [353] This has just started happening to me today......first time ever
IzzyChan Naqam	Posted - 2007.11.04 16:18:00 - [354] I just started having constant server disconnects yesterday. I also time out on this forum every few minutes. The main site and every other site on the internet works fine, though. It could be my college's crap internet, who knows. :/ -------------------- Naqam
Goddance Outpost Alcohol and Tobacco	Posted - 2007.11.05 04:39:00 - [355] Constant disconnects on all my comps today. Again, I wanted to play but CCP doesn't care. No game is worth this aggravation. I quit WOW and EQII when this started to happen. To bad I'm paid up for the year. CCP: Any chance of a refund? Anyone know any good games without connection problems? Change is bad!
Akira Aronnis	Posted - 2007.11.05 16:51:00 - [356] Had a nice 3hrs of game play today !!! v rare, but again I'm disconnected and left in space to die. I've been trying to connect for last 30mins, no joy. Again mostly i get a blank character selection screen with no way to continue, or i get mycharacter but it wont load. PLEASE SORT THIS OUT, we love your game but this is getting silly.
Bayll Gallente Federal Navy Academy	Posted - 2007.11.05 17:25:00 - [357] many disconnects also.... ticket to ccp resulted in them blaming isp. contacted isp (roadrunner/time warner) after many pointless emails they have bumped me to a " connection specialist " whos only specialty is ignoring email. I have found that if I click on/load player portraits about 1-2/minute I can stay connected....
Helter Skelper	Posted - 2007.11.05 21:03:00 - [358] Well, I'm getting those kind of problems too! I get disconnected often, VERY often. And the thing is...I've actually STARTED to pay for this game! My internet work just fine. I can play EVERY game on the internet, I can go ON ANY sites too. So THAT means that's definitly NOT my ISP. It's getting frustrating, i've lost my ship TWICE because of something like that.
Goddance Outpost Alcohol and Tobacco	Posted - 2007.11.06 01:03:00 - [359] Same again today, rediculous number of disconnects. Friends machine on this network: 1 account no disconnects at all and 2nd account on same machine only connects for minutes at a time. My 3 accounts are all dropping after a few minutes, can't get anything done. Patience is completely gone now. Change is bad!
melaeric KR0M The Red Skull	Posted - 2007.11.06 02:14:00 - [360] Still an issue, don't stop, don't grab a soda, don't take care of bio issues, don't stop chatting in alliance, DON'T STOP PERIOD.....or you will be dropped from the server. Is there anykind of response that doesn't blame every ISP on the face of the planet or tell us to file bug reports.

Helter Skelper	Posted - 2007.11.06 17:14:00 - [361] OK! I spoke with a GM in rookie chat. I've told him about that disconnection problem we're having. And all he said was ''Go on the tech forum, you'll find the answer there.'' And I told him I did, and that NO-ONE came to help us yet. I've told him that in front of 2900 persons, I definitly hope it will hit a string. Keep hope guys.
Gho Higyidr Black Serpent Technologies Division of Eden	Posted - 2007.11.06 17:18:00 - [362] Sweet another day of unkown server status... Time to go do some house cleaning. >.<
Revan Crow Minmatar KraehenKlaue	Posted - 2007.11.06 17:20:00 - [363] luckily i left my fleet pest docked after the patch.... lost connection and now its "status unknown"
Liet Kaynes	Posted - 2007.11.06 17:35:00 - [364] Edited by: Liet Kaynes on 06/11/2007 17:42:03 Anyone have the address to the server so one can make a traceroute to see where it breaks? Edit: This just appeared in the client window (if you've missed it) "TQ Has experienced a problem. We will have the servers back online momentarily. Details will be forthcoming in a forum post soon"
Goddance Outpost Alcohol and Tobacco	Posted - 2007.11.06 18:09:00 - [365] Originally by: Liet Kaynes Edited by: Liet Kaynes on 06/11/2007 17:42:03 Anyone have the address to the server so one can make a traceroute to see where it breaks? Edit: This just appeared in the client window (if you've missed it) "TQ Has experienced a problem. We will have the servers back online momentarily. Details will be forthcoming in a forum post soon" 87.237.38.200 Change is bad!
Gho Higyidr Black Serpent Technologies Division of Eden	Posted - 2007.11.06 18:28:00 - [366] Heehee, blah.. hope this gets taken care of. Any why my avatar is my OLD picture an dnot my new one is beyon dme...>.<
Pyros	Posted - 2007.11.06 22:16:00 - [367] Edited by: Pyros on 06/11/2007 22:21:33 Still having problems with connection. Even worse, now I can't even log on the damn server. Don't tell us it's client-side again...
Akira Aronnis	Posted - 2007.11.06 23:02:00 - [368] I was so pleased after the new patch today, i got on TQ two times in a row without any problems, i thought my prayers were answered! but No. Of course not. After being thrown off by the unexpected (2nd) server shutdown today (yes im still drifting in space somewhere), i cant logon. I get the same old TQ OK xxx players, but it wont go any further. I've tried the command prompt method and the vista method. and changed by eve.exe shortcut - no joy. So it's just the same as it was before for me, a real pain to get on (usually takes 1hr of constant trying), but now it's probably worse. AAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHH someone from ccp reply to our problems!! Does no-one care?
Akira Aronnis	Posted - 2007.11.07 16:37:00 - [369] I'd just like to report that I've now have no disconnects since last night. THANKS CCP!!! this game is now awesome. I'll report back if problems reoccur. I cleared the cache and the new patch together seemed to work. Hurray.
Helter Skelper	Posted - 2007.11.07 20:42:00 - [370] I still get disconnected....-_-

Drakar Verge Black Star Trading	Posted - 2007.11.07 22:51:00 - [371] I'm getting disconnected every 5 minutes. Also, since the patch, I've been getting some weird C++ error messages.. This has been happening for a few months for me.. but sometimes I can stay connected the entire day w/o problems.
Baynex Amarr Lasciate Ogne Speranza	Posted - 2007.11.07 23:44:00 - [372] this problem has gotten so bad for me that even if i keep every chat channel with more than 50 people in it open it's still not sending/receiving packets frequent enough to keep the connection active...
Baynex Amarr Lasciate Ogne Speranza	Posted - 2007.11.08 00:34:00 - [373] In the interest of problem solving, what the problem is NOT caused by: ISP (poeple are reporting this from way too many, cable AND DSL) Operating System (reported problems with 2000, XP, and Vista) Network Card (I've personally tried 3 different ones) Chipset (I've tried 2 different MoBos) Graphics Card (I've tried both ATIs and nVidias) This problem is not our hardware's or our ISP's fault CCP, if the problem is client side...it's in YOUR code, not our setups.
TBiggest	Posted - 2007.11.08 09:07:00 - [374] OH FFS CCP! plz acknowledge "Yes we kinda skrewed up here" Dont say, just run the ping-a-ma-jig or the logserverything No result, plz this patch was composing of "fixes"?!?! lamo Stop glorifying ursleves bout the mac linus thing when the game actually is as playable as a 1670's trivia card game. Mkes me wanna go play WoW...(just kidding lol but seriously, acknowledge in news that u f'd up or sumthing )
TBiggest	Posted - 2007.11.08 09:08:00 - [375] OH FFS CCP! plz acknowledge "Yes we kinda skrewed up here" Dont say, just run the ping-a-ma-jig or the logserverything No result, plz this patch was composing of "fixes"?!?! lmao Stop glorifying ursleves bout the mac linus thing when the game actually is as playable as a 1670's trivia card game. Mkes me wanna go play WoW...(just kidding lol but seriously, acknowledge in news that u f'd up or sumthing )
Eela Valu	Posted - 2007.11.08 18:15:00 - [376] I was going to make a full reinstall to see if it would help. I get the same error while downloading the full client from eve-online.com! (stops downloading after 3-4 minutes) Since I've able to run other downloads for 24 hours straight (after the patch) I hereby confirm what was allready said. The problem is on CCP's side.
Eela Valu	Posted - 2007.11.08 18:45:00 - [377] Btw something to add: When I was online, I used to be able to stay online by engaging in activities ALL the time (this means manually turning shield booster on/off every 4 seconds etc) As long as I waited more than 15 seconds without doing anything, the game froze up, and all it told me was that 'Connection Lost'. This is getting ridiculous, CCP. Atleast acklowledge the problem. Tell us you're working on it, or even that you have no idea what it is. Anything to give us hope!
Goddance Outpost Alcohol and Tobacco Phalanx Alliance	Posted - 2007.11.08 18:53:00 - [378] I'm seriously done. One of my accounts expires shortly. Other two are paid up for a while but will have to give running of the corp over to second command. Who btw is having same issue on one of his accounts (same machine, go figure). I reinstalled eve AGAIN and bluescreen, and drops before I can even log in. Start eve, crashes, start eve, crashes. I have WIC, DOOM3, Homeworld2, MechWarrior and the Crysis demo running while I type this. CCP, you still think its my drivers? You still think its not your prob? From now on, I'm only going to pay for games monthly. Then I can quit paying when they say "screw you, we don't need your money". Change is bad!
Obsoleteblah Minmatar	Posted - 2007.11.08 21:03:00 - [379] I've had this problem seemingly since the deployment of the lastest "patch", I can't bloody explore because everytime I'm scanning my connection drops, the only way it seems that I can stay connected is to keep moving, randomly clicking in space. Anything but making my ship move in different directions will lead me to a disconnect, and its bloody well annoying to have to stay randomly clicking space for 400 seconds while a scan finishes. This problem is not on my side either, no problems before the "patch", afterwards I have this issue, and I've changed nothing, no new hardware, software, hell I didn't even change my bloody winamp playlist. I'm hoping to see some sort of resolution soon, because this is ridiculous.
Mortegat Taer	Posted - 2007.11.08 23:07:00 - [380] Edited by: Mortegat Taer on 08/11/2007 23:17:44 Well usually i don't post at all on forums but rigth now the only time i can play is by night, wich is, usually, hard to do. All i can tell is that annoying disconnection bug is what i can say the worst i ever saw and it keeps on going back from 2.2 patch. I'm sure that it's all well and nice to say it's our ISP that face problems to connect to EVE but face the facts. You can see a crap load of ISP's from different places all having the same problems, disconnecting randomly with no apparent reasons. It's definatly a problem between the two, thing is that a minority of us face that problem and that minority is not as important as to finish their flicking expansion. I'm sorry but nice graphics from a game that doesn't work at all for me is like having no games at all. Simple mathematics you do 0 (representing the game) mutliplied by 1 (representing the expansion) gives 0 no matter how big and nice the 1 is ... I'm trough this game i'll train till my account renewal comes up and i'm gone. Thanks CCP but no thanks. If you ever come up with a solution tell me and i might reconsider but that's not what i call great customer's services.

Armadios Amarr Blackguard Brigade Aftermath Alliance	Posted - 2007.11.09 03:41:00 - [381] Edited by: Armadios on 09/11/2007 03:41:46 I have a D-Link DI-624 Rev D1 with Wireless Radio enabled however I play Eve over a wired connection, not wireless. Anyway, I think I found my problem, after looking at This thread, I changed my router's MTU from 1500 and 1300 and haven't had a disconnect in 2 hours. Previous to changing my MTU, I had 2 disconnects within a 5 minutes period. I think I also know another way of fixing the problem. If I keep my router's MTU to 1500 but disable the Wireless Radio, I'm pretty sure I won't have any disconnections. I wonder if somehow, with a MTU of 1500 and Wireless Radio enabled, the packets my router sends get fragmented. From the thread I linked, it appears that the CCP server(proxy?) might be blocking/dropping fragmented packets. Thats my findings, so maybe, just maybe the problem lies between our routers and CCP's proxy?
Pyros	Posted - 2007.11.09 17:07:00 - [382] Originally by: Armadios Edited by: Armadios on 09/11/2007 03:41:46 I have a D-Link DI-624 Rev D1 with Wireless Radio enabled however I play Eve over a wired connection, not wireless. Anyway, I think I found my problem, after looking at This thread, I changed my router's MTU from 1500 and 1300 and haven't had a disconnect in 2 hours. Previous to changing my MTU, I had 2 disconnects within a 5 minutes period. I think I also know another way of fixing the problem. If I keep my router's MTU to 1500 but disable the Wireless Radio, I'm pretty sure I won't have any disconnections. I wonder if somehow, with a MTU of 1500 and Wireless Radio enabled, the packets my router sends get fragmented. From the thread I linked, it appears that the CCP server(proxy?) might be blocking/dropping fragmented packets. Thats my findings, so maybe, just maybe the problem lies between our routers and CCP's proxy? Dude, I think you deserve a Nobel Prize for that! Seems like it solved my problems. I LOVE YOU
Eela Valu	Posted - 2007.11.09 17:45:00 - [383] Sounds good, now how do I change the MTU? (short description and/or link to website that tells me) thx in advance
Akira Aronnis	Posted - 2007.11.09 18:23:00 - [384] OK, now it's not connecting again. so it's nothing to do with the patch or the cache thing. I have noticed that this does not happen when tranquillity has about 17000 people on it or LESS. At least that's the only time I've been able to connect recently. Groan... please sort it out ccp. or at least post a message in this thread to say 'WE HEAR YOU PAYING CUSTOMERS, WE'RE SORTING IT OUT!!!' or something similar. I'm going to bump this every time i can't connect. (well every 10th time or this thread will be 1000's long in no time). disgruntled.
Armadios Amarr Blackguard Brigade Aftermath Alliance	Posted - 2007.11.09 19:10:00 - [385] Originally by: Eela Valu Sounds good, now how do I change the MTU? (short description and/or link to website that tells me) thx in advance If you don't know how to change it, you probably should ask someone who knows unless you're confident you can rollback any changes you make. You also forgot to specify which type of router you have. I'll give you a description for D-Link. http://www.speedguide.net/faq_in_q.php?category=102&qid=199 Originally by: "speedguide" An appropriate MTU value is important to the proper operation of any network. To change the MTU on a DI series D-Link router, simply follow the steps below: 1. Connect to your router's admin interface. Usually 192.168.0.1. The default username is "admin" (without the quotes) and the default password is blank. 2. Click on the WAN button from the left vertical menu. 3. Find the "MTU" towards the bottom, enter your desired MTU value (usually 1500, or 1492 for PPPoE) in the text field, and click Apply. The router will restart to apply the new settings. If you don't have a router, there's a way to configure it in XP by using the Registry Editor. I won't provide the steps because 1) I haven't tried it. 2) Its dangerous for the neophyte. 3) If know what you're doing, you probably know how to find this information. (there's an article for PPP connections on the Microsoft Knowlegde base) I'm glad to see, it worked for someone else. CCP anything worth adding to my contribution? It would be nice to see a Dev or ISD reply after more than 5-10 pages of complete silence.
Alowishus Shadows of the Dead Aftermath Alliance	Posted - 2007.11.09 19:58:00 - [386] It never occurred to me that it might be a network problem. Although I have cured Eve related issues (losing my entire internet connection, which is not the case now) by wiring my computer directly to the modem, bypassing my router. I didn't think this could be the problem this time since my network is rock solid in every other case. I'll try lowering my MTU or disabling my wireless radio as additional trouble shooting steps. FINALLY some new ideas.
Eela Valu	Posted - 2007.11.09 21:06:00 - [387] Originally by: Armadios Originally by: Eela Valu Sounds good, now how do I change the MTU? (short description and/or link to website that tells me) thx in advance If you don't know how to change it, you probably should ask someone who knows unless you're confident you can rollback any changes you make. You also forgot to specify which type of router you have. I'll give you a description for D-Link. http://www.speedguide.net/faq_in_q.php?category=102&qid=199 Originally by: "speedguide" An appropriate MTU value is important to the proper operation of any network. To change the MTU on a DI series D-Link router, simply follow the steps below: 1. Connect to your router's admin interface. Usually 192.168.0.1. The default username is "admin" (without the quotes) and the default password is blank. 2. Click on the WAN button from the left vertical menu. 3. Find the "MTU" towards the bottom, enter your desired MTU value (usually 1500, or 1492 for PPPoE) in the text field, and click Apply. The router will restart to apply the new settings. If you don't have a router, there's a way to configure it in XP by using the Registry Editor. I won't provide the steps because 1) I haven't tried it. 2) Its dangerous for the neophyte. 3) If know what you're doing, you probably know how to find this information. (there's an article for PPP connections on the Microsoft Knowlegde base) I'm glad to see, it worked for someone else. CCP anything worth adding to my contribution? It would be nice to see a Dev or ISD reply after more than 5-10 pages of complete silence. Thanks for the info. It explained why I couldn't find the MTU option (I'm using TELIA, who dont use PPPoE. For TELIA, there is no option of modifying the MTU value) Ah well, guess I have to wait until the DEVS (!!!) bring me a proper solution. Thanks tho
Vash The'Stampede Sicarii.	Posted - 2007.11.09 23:12:00 - [388] Edited by: Vash The''Stampede on 09/11/2007 23:13:40 SAME ***** PROBLEM I can play Guild Wars all day long on the EU server and take hour breaks w/o disconnecting but play eve for 1 min and get disconnected every 10- 30 secs of idleness. ** i loose connection during warps I love EVE but this will be something that will make me give it up for good tbfh *edit ping ploter shows its a fine connection the whole time
Vash The'Stampede Sicarii.	Posted - 2007.11.10 00:23:00 - [389] OH EM GEEEEE so frustrating
Vash The'Stampede Sicarii.	Posted - 2007.11.10 00:49:00 - [390] Ok so is this something to keep agent runners from going afk? in station its fine: flying around its ok: soon as I accept a mission it goes to crap: in mission its crap: log on another account and PVP its fine: Is it me being paranoid or is it just affecting missions? Maybe high traffic areas?

Armadios Amarr Blackguard Brigade Aftermath Alliance	Posted - 2007.11.10 00:54:00 - [391] Originally by: Vash The'Stampede OH EM GEEEEE so frustrating yeah... I just got disconnected. bleh. Lowering the MTU might not work, unless I still got fragmented packets. Then again, there's a limit to lowering it.
Bayll Gallente Federal Navy Academy	Posted - 2007.11.10 14:07:00 - [392] .02 more isk frequent disconnects from home 1.5 processor, 2gig ddr, 256mb ati video, windows xp, roadrunner cable. no disconnects at work 2.8 processor, 512mb ddr, integrated video, windows 2000, bellsouth dsl tried changing mtu size at home....no joy. right on the edge of getting new computer but afraid that won't solve anything. ran pingplotter from home and work...similar packet loss/latency... ccp, are you out there ?
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.11.10 14:23:00 - [393] My friend had a poor network connexion (packet loss). He can't get a better one, no other company in his area give broadband. This connexion problem EXIST since the end of august when they patch. Did they "increase" VIVOX voice quality to be clear, but since people already have problem with theyr connexion they now have more bandwith stress ? Who are the people that meet the folowing criteria: -Disconnecting since end of AUGUST patch -Have vivox enable -If you were working fine before AUGUST patch. -This is NOT RELATED to GAME CRASH, but CONNEXION LOSS. IF you client can't pass character loading (you can enter in station / space). Then you can call it CTD (Crash to Desktop). Otherwise, if you play during your internet peak time (5-7h PM) and you lost connexion with server after passing the station / space it is a CONNEXION LOSS problem. Overhaul //todo remake EvE Links //todo remake RTFPN HELP
Murder Love	Posted - 2007.11.10 18:32:00 - [394] I have been getting the exact same disconnect problems as most of the ppl in this thread. Today I cant stay online for more than 5 minutes. Sometimes it wont even log in completely before I disconnect. This never happened before August, so what did CCP change on the server?? Also, occasionally I get a C++ error when this happens, but not every time.
Vash The'Stampede Sicarii.	Posted - 2007.11.10 19:35:00 - [395] still happening to me today, and I got the C++ error for the 1st time. PLEAZ CCP Just say your looking into this or something?
Murder Love	Posted - 2007.11.10 20:37:00 - [396] Edited by: Murder Love on 10/11/2007 20:37:41 After getting d/c for a few hours I tried lowering my MTU to 1200(on my router). I have been online without any disconnects for about 2 hours since I changed it. Could be a fluke =P
Vash The'Stampede Sicarii.	Posted - 2007.11.10 21:44:00 - [397] well I can't see how to change the MTU on router and I am not going to edit my registry to play a game. I have never had to do this before and even if people says its working that sounds like a problem with CCP and it BS if you ask me.
Vash The'Stampede Sicarii.	Posted - 2007.11.11 00:24:00 - [398] I guess its has to be a MTU thing because my mac book works just fine, no connection lost
Murder Love	Posted - 2007.11.11 01:27:00 - [399] Connection was fine all day til about an hour ago.. I've been disconnected about 5 times
Garraugh	Posted - 2007.11.11 02:03:00 - [400] 2 disconnects in the last 30 minutes, evemon reports that tranquility is offline. after 30-60 seconds i can reconnect and evemon reports tranquility is online now. there is no internet connection drop because other things linke icq, teamspeak, ventrilo and filesharing tools work fine during eve disconnects. isp: t-online germany

Eela Valu	Posted - 2007.11.11 11:35:00 - [401] Well, I finally got it sorted out! I tried restarting everything that had to do with my connection... Nothing happened. Then I changed my IP from static (which it's always been) to automatically assigned, and voila! Eve ran perfectly for 6 hours straight yesterday!
Rutan Jones Caldari State War Academy	Posted - 2007.11.11 15:43:00 - [402] This has been happening all morning. About every 5 minutes or so. Very annoying. I am not static IP assigned on my network, so that's not my issue. Everything else functioning great...just not EVE.
Goddance Outpost Alcohol and Tobacco Phalanx Alliance	Posted - 2007.11.11 20:05:00 - [403] Logged on morning of 11/10/07 and have had no problems on any machine. Go figure. Even did a fleet battle on my laptop lol. I still tense up waiting to be dropped and the whole thing starting all over again. /shrugs Change is bad!
Kendi Minsha	Posted - 2007.11.11 20:21:00 - [404] Trying to connect ... TQ seems down (Eve client can't check TQ status). Any infos about it ? This is the third time this week, it's starting to be borring ...
Ga'len The Really Awesome Players	Posted - 2007.11.11 20:50:00 - [405] It's been happening every hour or so for the past 5 hours. Not sure what is up, but I can tell you, it's not your computer nor your ISP. You are not alone.
Eternal Error	Posted - 2007.11.11 20:52:00 - [406] Same problem has been happening to me every couple of hours, luckily I haven't lost anything to it yet.
Kendi Minsha Minmatar	Posted - 2007.11.11 20:59:00 - [407] OK, I'll wait ...
Cairbre 2 The 420 Connection	Posted - 2007.11.12 01:16:00 - [408] I am having the the same issues and have read all pages, looking for concrete direction of how to fix or what the problem might be from CCP. I have seen suggestion for using other software or to look into certain logs etc. The problem with these approaches is i am not a computer Tech and therefore don't have the foggiest idea how to fill out a bug petition and quite honestly i can't be bothered.Also, i run 2 new super gaming computers, so i know it ain't them causing the problem. I own 5 accounts and do my part in helping CCP to find and fix these problems by paying my monthly EVE bills. I can't mine since 2.2 because my main (my tank) crashes and it leaves my hulks naked and out in the open with no protection...i am not loosing ships over this. I wonder when CCP will post that they are aware, and that they are attempting to find a solution???? so here is one more post to help continue to help complete page 14 of all these posts. Can CCP DO SOMETHING or SAY SOMETHING other than send bug reports (cause it is clear others have sent em already and nothing or anything is happening. Thanks for reading Live Rich, Dream Rich, Talk Rich, Die Rich...the life of an Industrialist.
Rutan Jones Caldari State War Academy	Posted - 2007.11.12 05:14:00 - [409] Ugh...this is just brutal. Totally unplayable in this state. If it's not the connection lost error, it's the C++ error. And to think I just reactivated after over a year? I come back to this??? Things I have tried. 1. Re-installed 2. Uninstalled, wiped folder, re-installed 3. Re-installed Sound & Video drivers 4. DHCP to Static...and back Nothing is stopping the disconnects. EVE is the only game I have problems with staying connected with. I hope the devs are listening.
Pyros	Posted - 2007.11.12 21:53:00 - [410] BUMP

DHU InMe Gallente JUSTICE Inc.	Posted - 2007.11.12 23:40:00 - [411] Edited by: DHU InMe on 12/11/2007 23:40:40 See topic below. Overhaul //todo remake EvE Links //todo remake RTFPN HELP
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.11.12 23:40:00 - [412] Originally by: Rutan Jones Ugh...this is just brutal. Totally unplayable in this state. If it's not the connection lost error, it's the C++ error. And to think I just reactivated after over a year? I come back to this??? Things I have tried. 1. Re-installed 2. Uninstalled, wiped folder, re-installed 3. Re-installed Sound & Video drivers 4. DHCP to Static...and back Nothing is stopping the disconnects. EVE is the only game I have problems with staying connected with. I hope the devs are listening. Everyone* try out those... My friend had a poor network connexion (packet loss). He can't get a better one, no other company in his area give broadband. This connexion problem EXIST since the end of august when they patch. Did they "increase" VIVOX voice quality to be clear, but since people already have problem with their connexion they now have more bandwith stress ? Who are the people that meet the folowing criteria: -Disconnecting since end of AUGUST patch -Have vivox enable -If you were working fine before AUGUST patch. -This is NOT RELATED to GAME CRASH, but CONNEXION LOSS. IF you client can't pass character loading (you can enter in station / space). Then you can call it CTD (Crash to Desktop). Otherwise, if you play during your internet peak time (5-7h PM) and you lost connexion with server after passing the station / space it is a CONNEXION LOSS problem. Overhaul //todo remake EvE Links //todo remake RTFPN HELP
Pyros	Posted - 2007.11.13 04:37:00 - [413] BUMP anyways
Rutan Jones Caldari State War Academy	Posted - 2007.11.13 04:59:00 - [414] Edited by: Rutan Jones on 13/11/2007 04:59:35 Originally by: Pyros Originally by: Armadios Edited by: Armadios on 09/11/2007 03:41:46 I have a D-Link DI-624 Rev D1 with Wireless Radio enabled however I play Eve over a wired connection, not wireless. Anyway, I think I found my problem, after looking at This thread, I changed my router's MTU from 1500 and 1300 and haven't had a disconnect in 2 hours. Previous to changing my MTU, I had 2 disconnects within a 5 minutes period. I think I also know another way of fixing the problem. If I keep my router's MTU to 1500 but disable the Wireless Radio, I'm pretty sure I won't have any disconnections. I wonder if somehow, with a MTU of 1500 and Wireless Radio enabled, the packets my router sends get fragmented. From the thread I linked, it appears that the CCP server(proxy?) might be blocking/dropping fragmented packets. Thats my findings, so maybe, just maybe the problem lies between our routers and CCP's proxy? I might have found my fix in this paragraph. I have a DLINK-624 router and I went on this poster's hunch of disabling the wireless radio in my router. For the first time in 2 days I could play longer than 5 minutes. Did 2 missions...no disconnects. Have to test longer, but his theory about packet fragmentation might be true. I'll follow up later if I manage to not see the problem for a bit.
Rutan Jones Caldari State War Academy	Posted - 2007.11.14 05:00:00 - [415] Following up on my own post. I indeed solved my problem by disabling my router wireless antenna. If I re-enable it...disconnects like crazy....if I disable it, Eve runs perfect. That's really an odd issue for sure. Just glad it seems to be fixed now.
Ayd'n d'Kuang Gallente Eve University	Posted - 2007.11.14 13:59:00 - [416] I'm kind-of a techno'tard, so I'm gonna have to muddle through to adjust my router settings (not at home right now). I'm glad there are people out there more computer-savvy than I, or these things might NEVER get fixed. Thanks for sharing, all.
Vash The'Stampede Sicarii.	Posted - 2007.11.14 14:25:00 - [417] wow this is crap. Still happening, less frequent now that I am using my mac wireless instead of my PC wired. played last night all night on my pvp account no problems. try and get a agent mission done before work and crashed with the c++ error 3 times so far. it really seems to do with higher traffic areas for me. I have notice like most. if the lag appears (missiles stop shooting) I open the market and my char sheet and that is normally enough to kick start it and not loose connection. but sometimes not. Infact i notice i get the c+= more if i try and open every window when its lagging. hahah happen again right as i am writing this again I can't stress tis hasn't happen before the last patch.
Vash The'Stampede Sicarii.	Posted - 2007.11.14 17:20:00 - [418] ok so i sat staring at the monitor while this was happening and i see that the packet out starts dropping off as time goes on. once the packets out drop to 1-5 every 1 min then the packets in start stopping and you experience lag. at this point if you don't open the market or the mini map or anything that sends data to the server you will lose connection. I took a series of snapshots and put them together in a long vertical .jpg to illustrate this. if anyone else can do the same we can see if its the same problem Linkage
Xantheris Unknown-Heroes	Posted - 2007.11.14 17:50:00 - [419] I think the same thing is happening to me Vash. I am mining and I start to notice that when I activate my Survey Scanner, it takes 30+ seconds for the window to pop up... If I open the market window I also notice it will take 30 seconds (sometimes an entire 5!!!! minutes) for the market window to pop up and then EVERYTHING will catch up. I will get 5 minutes of chat all scroll in at once, 5 minutes of UI actions all come in at once, etc. Usually if I notice the lag early enough and open market/character/etc. then I won't disconnect, but if I don't notice it early enough I will disconnect. FIX IT CCP!!!
Psychodelica Darwin With Attitude oooh Shiny	Posted - 2007.11.14 21:11:00 - [420] Originally by: Vash The'Stampede ok so i sat staring at the monitor while this was happening and i see that the packet out starts dropping off as time goes on. once the packets out drop to 1-5 every 1 min then the packets in start stopping and you experience lag. at this point if you don't open the market or the mini map or anything that sends data to the server you will lose connection. I took a series of snapshots and put them together in a long vertical .jpg to illustrate this. if anyone else can do the same we can see if its the same problem Linkage definately agree! it sometimes goes fine for hours.. when I have lots of action, but as soon as i dock or safe and idle for a bit i loose connection and c++ error shows up =( didnt happen to me EVER until end of august this year

Miranda detches	Posted - 2007.11.14 22:14:00 - [421] I too have big problem playing eve.I somteime play for 50 minutes but at timne i get disconencted as soon as the chat window appears.Or even when it say loading station.I have tried everything possible tried 2 isp and nothing more...
Armadios Amarr Blackguard Brigade Aftermath Alliance	Posted - 2007.11.15 04:29:00 - [422] Just to follow up, I have set my MTU back to 1500 since lowering it to 1300 didn't seem to help. I have disabled wireless on my router and never had a disconnect since then. I have bought a newer router; a d-link WBR 2310 and will report results once I get it installed. I still don't know what my router is changing in the packets when in wireless mode and I doubt I will ever find out.
Jared Tua'tha Minmatar The Graduates	Posted - 2007.11.15 20:26:00 - [423] Just adding myself to the people having the problem Everything was fine up until today for me, no settings on anything changed and basically not able to play due to (lost count at this stage) disconnects. My net connection itself is fine.
Pyros	Posted - 2007.11.16 22:07:00 - [424] CCP, could you please make this thread a STICKY? I doubt they will answer but WTH, I tried!
Jared Tua'tha Minmatar The Graduates	Posted - 2007.11.16 23:50:00 - [425] Has anybody that had this problem (constant disconnects every few minutes) actually managed to solve it totally?
Frigg Arthoris Frontier Combine Inc Sempiternus	Posted - 2007.11.17 08:31:00 - [426] FOR GOD'S SAKE, CCP FIX IT OR AT LEAST SAY SOMETHING !!! I know that You don't give a ** bout us cause of EULA allows You to do so, but show A LITTLE RESPECT** to customers, players, community !
Shogun Moto	Posted - 2007.11.17 08:53:00 - [427] I usually run eve without problems. Since yesterday I am all that changed. I get disconnected from eve every 3 to 5 mins. If I try to log in a second account, the first disconnects and later on the second will die too. I thought, well, my ISP has problems, so I ping plotter the connection to the eve server. Hmm everything perfect with my ISP (Ireland NTL) round trip. The only thing that "happend" to my computer was a recent MS Windows XP patch day update. Does anyone here knows what the recent Windows xp patch (I got it on the 15th of November 2007) "fixed"? Usually I check this patches, before I install them, but this time I was in a hurry ... lesson learned. Well Bug report created, I hope this helps CCP to kill a bug (Only a dead bug is a good bug, YARRRR)
Jared Tua'tha Minmatar The Graduates	Posted - 2007.11.17 12:58:00 - [428] I'm NTL Ireland too and experienced exactly the same thing. But I doubt everyone here is NTL Eire, dont think theyve that many customers :P I didnt notice any Windows patch being downloaded...is there an easy way to check the history of patches?
YAMPRASH	Posted - 2007.11.17 15:20:00 - [429] Im using NTL Ireland and have this same problem last 2 days yestarday had dissconect every 5 min ,today cant enter game
Jared Tua'tha Minmatar The Graduates	Posted - 2007.11.17 15:27:00 - [430] Hmm, anyone want to offer to ring NTL tech help? The idea makes me shudder

Jared Tua'tha Minmatar The Graduates	Posted - 2007.11.17 17:48:00 - [431] For anyone having this problem, could you do a trace route to the Eve server and check to see if the route goes through the net provider Level 3? Thats the route I'm using to trying to determine if perhaps the problem lies there. Maybe we can figure this out ourselves without having the make the devs sober up long enough to help us out
Jared Tua'tha Minmatar The Graduates	Posted - 2007.11.17 18:28:00 - [432] Ok, after thrawling thought the forums found this thread http://oldforums.eveonline.com/?a=topic&threadID=535757 it's from 12/06 but might be useful
Sandin Devaseline	Posted - 2007.11.17 19:23:00 - [433] Hi, I also have this problem and am with NTL in Ireland. Any other countries affected? I am also suffering from the C++ bug and have also posted in this thread http://oldforums.eveonline.com/?a=topic&threadID=631115&page=3. I am going to update my bug report with PingPlotter and MTR logs in case it is ISP related. And Jared, I go through Level 3: 1 [192.168..] 2 [10.92.32.1] 3 089-101-162065.ntlworld.ie [89.101.162.65] 4 dbln-t2core-a-ge-2-1-0-0.aorta.net [213.46.165.5] 5 nl-ams-rc-02-pos-2-0.chellonetwork.com [213.46.160.17] 6 [213.46.174.78] 7 ge-6-13.car3.London1.Level3.net [4.68.63.117] 8 ae-0-55.gar1.London1.Level3.net [4.68.116.139] 9 [195.50.91.22] 10 [87.237.38.199] 11 [87.237.38.200]
Jared Tua'tha Minmatar The Graduates	Posted - 2007.11.17 19:29:00 - [434] cheers for the post sand. Ive asked a friend of mine hows with eircom to do a traceroute. He's not having any difficulties at the moment. Be interesting to see if his connection takes a different route. watch this space!
Jared Tua'tha Minmatar The Graduates	Posted - 2007.11.17 19:44:00 - [435] Edited by: Jared Tua''tha on 17/11/2007 19:49:05 ok mate just sent me his traceroute results (he's eircom ireland as opposed to ntl) and he seems to be taking a different route. Maybe the issue lies with Level 3? Also, any know if its possible to force your connection to take a different route?
Makeme Good	Posted - 2007.11.17 20:23:00 - [436] Same problem here... disconects all the time. Its so frustrating.
Jared Tua'tha Minmatar The Graduates	Posted - 2007.11.17 20:32:00 - [437] Makeme, can you use pingplotter (you can download it) and use it to trace the route to 87.237.38.200 (the eve server) and post the results here?
Shajimas Claw	Posted - 2007.11.17 20:36:00 - [438] same experience...ditto. Enough said Shaj
culcullen	Posted - 2007.11.17 21:10:00 - [439] Same with me, NTL in Dublin Ireland. did a format/reinstall of vista, now its even worse, i emailed in xdiags and .dmp files.
Jared Tua'tha Minmatar The Graduates	Posted - 2007.11.17 21:24:00 - [440] Edited by: Jared Tua''tha on 17/11/2007 21:25:31 cul, would you mind posting a traceroute here? The detials of using the traceroute are a few posts up

culcullen	Posted - 2007.11.17 22:04:00 - [441] C:\>tracert 87.237.38.200 Tracing route to 87.237.38.200 over a maximum of 30 hops 1 33 ms 77 ms 87 ms 10.91.64.1 2 33 ms 43 ms 39 ms 089-101-162009.ntlworld.ie [89.101.162.9] 3 30 ms 28 ms 83 ms 213.46.165.49 4 26 ms 26 ms 85 ms nl-ams-rc-02-pos-2-0.chellonetwork.com [213.46.1 60.17] 5 160 ms 28 ms 29 ms 213.46.174.78 6 39 ms 43 ms 59 ms ge-6-13.car3.London1.Level3.net [4.68.63.117] 7 41 ms 54 ms 69 ms ae-0-51.gar1.London1.Level3.net [4.68.116.11] 8 51 ms 27 ms 36 ms 195.50.91.22 9 33 ms 17 ms 53 ms 87.237.38.199 10 25 ms 40 ms 18 ms 87.237.38.200 Trace complete. C:\>
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.17 22:49:00 - [442] yup same route as me. theres a problem somewhere in that pipe. ccpTrs, any comment
Nasir Aled	Posted - 2007.11.18 06:30:00 - [443] Just throwing in my lot - am also with NTL Ireland (in Dublin): Tracing route to 87.237.38.200 over a maximum of 30 hops 1 1 ms 1 ms 1 ms 192.etc 2 6 ms 7 ms 7 ms 10.92.160.1 3 8 ms 7 ms * 089-101-163033.ntlworld.ie [89.101.163.33] 4 6 ms 7 ms 10 ms 213.46.165.53 5 37 ms 62 ms 38 ms nl-ams-rc-01-pos-0-1.chellonetwork.com [213.46.160.13] 6 60 ms 38 ms 37 ms nl-ams09a-ri1-ge-5-0.aorta.net [213.46.183.81] 7 36 ms 36 ms 37 ms te-4-1.car3.Amsterdam1.Level3.net [4.68.63.125] 8 39 ms 62 ms 45 ms ae-0-56.mp2.Amsterdam1.Level3.net [4.68.120.162] 9 51 ms 44 ms 45 ms ae-1-0.bbr1.London1.Level3.net [212.187.128.58] 10 129 ms 69 ms 54 ms ae-0-51.gar1.London1.Level3.net [4.68.116.11] 11 32 ms 32 ms 40 ms 195.50.91.22 12 32 ms 30 ms 32 ms 87.237.38.199 13 39 ms 32 ms 32 ms 87.237.38.200 Trace complete.
Shogun Moto	Posted - 2007.11.18 12:09:00 - [444] This is my NTL tracert. 1 6 ms 7 ms 8 ms 10.xx.x.x 2 7 ms 10 ms 11 ms 089-101-162081.ntlworld.ie [89.101.162.81] 3 11 ms 21 ms 8 ms 213.46.165.53 4 51 ms 39 ms 39 ms nl-ams-rc-01-pos-0-1.chellonetwork.com [213.46.1 60.13] 5 50 ms 38 ms 40 ms nl-ams09a-ri1-ge-5-0.aorta.net [213.46.183.81] 6 39 ms 41 ms 40 ms te-4-1.car3.Amsterdam1.Level3.net [4.68.63.125] 7 40 ms 54 ms 39 ms ae-0-54.mp2.Amsterdam1.Level3.net [4.68.120.98] 8 47 ms 46 ms 47 ms ae-1-0.bbr1.London1.Level3.net [212.187.128.58] 9 55 ms 49 ms 47 ms ae-0-51.gar1.London1.Level3.net [4.68.116.11] 10 88 ms 34 ms 35 ms 195.50.91.22 11 35 ms 41 ms 33 ms 87.237.38.199 12 33 ms 33 ms 33 ms 87.237.38.200
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.18 12:26:00 - [445] super, thanks for the traceroutes. I'm going to collect them all soon and email them in to ccp. It might be worth ringing NTL (I aint doing it, have a credit mobile and aint spending 40 quid just to be on hold :P) so if there are any kind souls that would be willing to do that and report back? :P However its prob not NTL as other people from other locations are having the same problem.
Majama Astral Light of Nature	Posted - 2007.11.18 13:24:00 - [446] Im interested how many people finished their adventures with EVE after last patch. It seems to be only way at the moment, game is not playable, corrupted and not woth paying for it. Runtime errors will reach you all.
culcullen	Posted - 2007.11.18 13:36:00 - [447] If you are having these errors with this disconnect problem please say so, i think they are linked, http://oldforums.eveonline.com/?a=topic&threadID=464902&page=11 http://oldforums.eveonline.com/?a=topic&threadID=631115&page=3 http://oldforums.eveonline.com/?a=topic&threadID=634197 http://oldforums.eveonline.com/?a=topic&threadID=638458 http://oldforums.eveonline.com/?a=topic&threadID=638880 http://oldforums.eveonline.com/?a=topic&threadID=434106&page=12 I think they do not work today, I say a few 1000 people has this problem. I think, looking at most of the posts, its a patch/ISP/CCP problem.
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.18 19:30:00 - [448] Right, I've sent off the traceroutes to CCP explaining the situation and stopping short of begging them to come here and help us figure this out. Most of the traces are from NTL Ireland players, however there are a couple others that are non NTL and not even in Ireland. The common factor that I can see is that the routes that are having problems are all going through Level 3. So maybe the problem lies there. This is all just me being an armchair problem solver, but it's the only common factor I can see. The problem people are having with the C++ error is a separate issue as far as I can tell, though some people seem to be having both problem Anyway, lets hope we get an official response when they get back to work tomorrow. If I hear anything from them myself I'll post here and let ye know.
m17624	Posted - 2007.11.18 21:47:00 - [449] Same problem here, NTL Ireland user my pings are fine and my connection goes through level 3 aswell hope they figure the problem out soon
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.18 21:58:00 - [450] By the way, if any NTL Ireland users could ring NTL tomorrow and see if you can get anywhere, that would be great. I wont be able to do it as too many meetings tomorrow and anyway I'd rather stick a fork in my eye than ring them. 1 million ISK to anyone who does and gets somewhere (assuming I can stay connected long enough to transfer the cash )

sub DaMaGe	Posted - 2007.11.19 01:52:00 - [451] same problem here random Dc's, all other internet programs and games work perfectly except eve, and i'm in Akureyri Iceland. C:\Documents and Settings\Name here?>tracert 87.237.38.200 Tracing route to 87.237.38.200 over a maximum of 30 hops 1 75 ms 99 ms 100 ms speedtouch.lan [192.xxx.xxx.xxx] 2 16 ms 14 ms 14 ms anax7.isholf.is [157.157.xxx.xxx] 3 157 ms 32 ms 14 ms 157.157.59.140 4 78 ms 137 ms 85 ms 157.157.255.145 5 80 ms 169 ms 178 ms 157.157.62.190 6 74 ms 171 ms 186 ms fr3.ams.llnw.net [195.69.145.133] 7 145 ms 76 ms * tge7-2.fr3.lon.llnw.net [69.28.171.94] 8 119 ms 201 ms 72 ms ve5.fr4.lon.llnw.net [69.28.171.138] 9 82 ms 88 ms 93 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150] 10 83 ms 154 ms 71 ms 87.237.38.199 11 194 ms 149 ms 76 ms 87.237.38.200 Trace complete.
Shogun Moto	Posted - 2007.11.19 08:17:00 - [452] Just MAYBE in the providers fight against BOT NETWORKS EVE Online hit the critical mass of clients online connected and traffic produced to fall under the "NERF THAT PACKAGE TRAFFIC" rule. Maybe CCP should talk to service providers to clear out this misinterpretation. Especially now, that trinity is about to hit the server, the traffic will increase (until everybody has there new shiny models). BTW, if I call my ISP, what do I have to ask for? You are torturing my EVE packages/ traffic. Please leave them alone? As ping seems to be OK, and the tracerts and PingPlotters show no missing connections or package losses. This is, btw, the reason that I think that some new "eve package filtering" is going on somewhere. Like the filtering some provider do with known P2P networks. If anyone has some updates, please let us know.
Shogun Moto	Posted - 2007.11.19 08:27:00 - [453] Just as an update: I got bored this weekend (without being able to play eve) So I did: Cleared all caches ... result: didn't solve the problem. Reinstalled eve ... result : didn't solve the problem. Updated all bios, driver ... result : didn't solve the problem. Reinstalled Windows with everything new and shiny ... result : didn't solve the problem. Installed Linux and the new client ... result : didn't solve the problem. So I can assume, the problem is NOT on my side. And yes, I envy all the 34k ppl that can log on and enjoy eve while I hardly manage to keep connection long enough to change a skill.
Sneer Quen Seven. Enuma Elish.	Posted - 2007.11.19 11:12:00 - [454] what can i say same problem since last patch dc every 5-10 min no problems in my usual game / app / internet so i'm sure my machine and net is ok reinstalled client - didn;t help i'd like ccp to remove last patch till they solve problem / if they decide to do anything with it - i don;t see any confirmation they work on this - what is IMO a shame and lack of respect to customer / technicals : Poland / cable / router user
YAMPRASH	Posted - 2007.11.19 11:34:00 - [455] I spoke to CCP few minutes ago , ask them about problem , some lady told me then I should send petition , I sent few and no respond , so please CCP fix that , few more problems like this one and some people will start to think about new online game , i`ll for sure , can’t start game last 3 days and spoke to internet provider NTL, they are ok and people from other counters have this same problem , so its CCP problem for sure
m17624	Posted - 2007.11.19 11:49:00 - [456] I called NTL after a 20 minute wait and their tech support guys were helpful they tried everything they could think of and tested the lines and they could find no faults so the problem isn't with ntl
Shogun Moto	Posted - 2007.11.19 13:02:00 - [457] OK, a Senior technician just called me back. Obviously NTL Ireland had the same problem with "The Game, that shall not be named" (WoW) in the last month and the fixed that. He said that that there is no package filtering going on in NTL. But he will look into that problem and contact CCP if there problem is not on NTL's side. Maybe it is a carrier that has some problems. Well they will find out. So far it is sit and wait for us. Can we, maybe, get an update from the CCP Network guys? Thank you!
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.19 13:27:00 - [458] dang, fair play to you sho! I don't think the problem is with NTL myself. by the way, how did you manage to get to talk to a senior tech? I've tried that before and could only get as far as the "unplug your modem and plug it back in" line. And yea, some comment from CCP would be very much appreciated. It's not like this is a "OMGCCPJ00SUXOR!!!!111!!eleven1!1", people are doing their best to try figure out the situation so some CCP input would go a long way. C'mon guys, throw us a bone here
YAMPRASH	Posted - 2007.11.19 15:07:00 - [459] Maybe we should send mails to [email protected], maybe they don’t know how many people have this problem, I still don’t have respond for my petition , so they probably all went to school , lessons “how to help your customer”, let send mails to support.
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.19 15:26:00 - [460] I've already sent in mails, including one with a number of traceroutes gathered from different people. Petitions are still sitting there open with no response. It might be a good idea to email support. If you do, include a traceroute, be polite and include a link to this thread. Maybe have a common subject line like "Regular DC's, I'm another one" or something.

YAMPRASH	Posted - 2007.11.19 15:36:00 - [461] I`m also sending to [email protected] (Community Manager), this is not machine respond , its existing person so will see maybe will help
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.19 15:50:00 - [462] Edited by: Jared Tua''tha on 19/11/2007 15:53:00 Edited by: Jared Tua''tha on 19/11/2007 15:51:25 Good idea Yam, let us know how it goes. Another thought just occured to me (they don't happen very often...). A lot of people only just started having this problem last week. In another thread someone mentioned a Windows Security Update last week, so I did a bit of snooping. There were 3 Windows updates on 13th November (someone mentioned that's when their Eve fun went down the drain). One of these was an update to the MS Malware removal software, one was to do with DNS stuff for Windows Servers and the last was http://www.microsoft.com/technet/security/bulletin/MS07-061.mspx I have no idea if this would effect Eve communications, only the devs will know that. My own problems didn't start until the 15th, not the 13th. But an explanation for this could be the fact that I didn't turn off my machine until Wednesday (14th) night. My Windows update settings are set to download automatically, but not install until reboot. So maybe I got hit with the update on the 15th. Why only some peeps are having this issue could be down to the fact they're lax with their security updates, or that there are some Windows based servers with some ISP's that for whatever reason have an issue with this new update or something. Meh, gotta stop playing Sherlock Holmes. Probally only confusin the situation even more. C'mon Watson (CCP) give us your thoughts!
Shogun Moto	Posted - 2007.11.19 17:49:00 - [463] Edited by: Shogun Moto on 19/11/2007 17:49:43 I filed a Bug report over this issue and got the responce: Known issue, we are working on it. This is all you can ask for, I guess. And if the 27th is really trinity day, then we only have to wait for 8 days ... not to bad after all. HINT: I don't mind if this issue is fixed before
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.19 17:56:00 - [464] First thing I did when it happened to me was to file a bug report which was then closed within an hour telling me to file a petition instead... still no response from the petition. I guess the "Known issue" response is better than the total silence up to now, but meh, personally I would have expected that at this stage at least a comment would be made in this thread. Would like to know at least if its an issue in the pipe or whatnot. Anyway, tired from all my issue hunting exploits over the past few days. Gonna wait a while and see if we get any responce on the issue and if not, gonna start poking. With a pointy stick.
Majama Astral Light of Nature	Posted - 2007.11.19 23:30:00 - [465] Originally by: Sneer Quen i'd like ccp to remove last patch till they solve problem / if they decide to do anything with it - i don;t see any confirmation they work on this - what is IMO a shame and lack of respect to customer / I agree, now game is totally not playable
Ravaun	Posted - 2007.11.19 23:48:00 - [466] If this isn't solved with in 48 hours. I'll be considering a cash refund letter to the company, for god sakes. It worked FINE for all of 30 hours, then BLAME..it falls apart.
Pyros	Posted - 2007.11.20 03:39:00 - [467] waiting 'til next major patch to decide weither or not I'll pulling out. Been crashing since end of august, I think I've been patient enough. ..and no, you will not get my stuff for free :)
YAMPRASH	Posted - 2007.11.20 08:38:00 - [468] Any news from NTL users ,any respond from CCP ? , I sent 4 petitions including STUCK , with no respond , sent few mail do support , few to Community Manager , they even didn’t open my mail , i don’t have confirmation , we should do something with that if there will be no reaction from customer (players) they will do this same every time ................... guys let’s do something send 1000 mails to them , don’t know what else ....any ideas ?
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.20 13:23:00 - [469] Edited by: Jared Tua''tha on 20/11/2007 13:23:05 No news here and am at a loss about how to actually get some feedback. No point spamming emails to them unless you want to get banned Very disappointed with the level of communication. It only takes a few minutes for someone to post some info on the issue. Hell, people in this thread have been proactive in trying to solve the problem and suggesting possible reasons for it. Canceling my next subscription (due in a week or so) until this is sorted and gonna start looking into how to get my cash back for the power of two deal last week Problems I can handle, they happen. Being ignored, however, is not acceptable
Hugo Nebula Minmatar Republic Military School	Posted - 2007.11.20 13:27:00 - [470] Hi Iam NTL user since 2005 and I never had problem with Eve.I have 2 more alts and I was running them all over Eve until 13th of November...Since than Eve crashing every 1-2 min.So I can not play longer than 1-2 min. I rang to CCp also and lady told me that she can not put me through Technician Support but she said she can't do this and she also mentioned petition's.I have sent 3 petition from every alt I have, and I also sent mail to CCP baypassing EVE procedure.Still no response from them. I dont think personaly this is NTL fault.If NTL wouldn't be able to provide good connection I would have disconnect problem before but as I said everything started (in my case) 13.11.07. I still pay money for my 3 alts and I'm still looseing aprox 500mil ISk a day cos Iam miner and I still can not play EVE ! And what CCp is doing now by ignoring us is just disgraceful!!!

Ravaun	Posted - 2007.11.20 15:08:00 - [471] Update to my situation....they unstuck me from Jita..told me it was a busy sector and to avoid it for a few hours. No problem, I did... I log in today..go to Jita because I have some 500k items sitting there I wanted to equip on my Badger before I did some low sec runs..I figure an extra 1000 Shield Points would be helpful...STUCK AGAIN..and of course, no one cares from the GM staff. because the last GM Staff I saw and tried to get help from, was busy talking about doing Cybersex with players.
Zarox Ilphukiir	Posted - 2007.11.20 16:39:00 - [472] Hi Folks, I got the Connection Lost problem as well. I have it in connection with Random Eve crashes and a C++ Runtime Error. Since I installed the C++ Runtime Library Redistributional from MS the Crash happend less often and one time he made a big mistake. He wrote a dump. So I did a analysis of the dump and could see that the python25.dll causes the crash. The funny thing ist that it tried to write into the memory at adress 0000000. This of cause caused a Access Violation and caused the crashe of the exe. I allready send the dump with a brief description of the symptoms and the steps I allready took to solve the problem to CCP but I got no reaction since. I posted this Monday morning the 19.11.07. Steps I allready did was analysing a network trace. What I could see is that the server stops to send TCP confirmation packages. This causes the Client to resent his package. This goes on and on until the server transmitts the error message you get by HTTP. I excluded winsock, the IP stack, my router, my provider, my drivers, my hardware, AV Software etc. Every bloody thing a IT Support professional could thing of, but I still have the problem. Some of you mentioned to have this problem since the last Eve Patch. So I guess they messed something up in relation to the python25.dll Lets hope they read my post at least and have a look at the dump. From my side it is quite clear a problem in theire responsibilty and not ours in terms of hardware, provider or network issues. Kind Regards Zarox

ISD BH Sabaoth Amarr ISD BH	Posted - 2007.11.20 18:36:00 - [473] Edited by: ISD BH Sabaoth on 20/11/2007 18:44:02 Originally by: Zarox Ilphukiir Hi Folks, I got the Connection Lost problem as well. I have it in connection with Random Eve crashes and a C++ Runtime Error. Since I installed the C++ Runtime Library Redistributional from MS the Crash happend less often and one time he made a big mistake. He wrote a dump. So I did a analysis of the dump and could see that the python25.dll causes the crash. The funny thing ist that it tried to write into the memory at adress 0000000. This of cause caused a Access Violation and caused the crashe of the exe. I allready send the dump with a brief description of the symptoms and the steps I allready took to solve the problem to CCP but I got no reaction since. I posted this Monday morning the 19.11.07. Steps I allready did was analysing a network trace. What I could see is that the server stops to send TCP confirmation packages. This causes the Client to resent his package. This goes on and on until the server transmitts the error message you get by HTTP. I excluded winsock, the IP stack, my router, my provider, my drivers, my hardware, AV Software etc. Every bloody thing a IT Support professional could thing of, but I still have the problem. Some of you mentioned to have this problem since the last Eve Patch. So I guess they messed something up in relation to the python25.dll Lets hope they read my post at least and have a look at the dump. From my side it is quite clear a problem in theire responsibilty and not ours in terms of hardware, provider or network issues. Kind Regards Zarox Hi Zarox, can you please report your findings + files here: https://bugs.eve-online.com and we will take a look at it. Thanks -------------- Sabaoth Bug Hunter Vice Admiral The ECAID Project

Zarox Ilphukiir	Posted - 2007.11.20 19:03:00 - [474] Hi, just a short uptade. As they are obviously incabable of getting theire software right I started playing around to get the environment right. First thing: I replaced the python25.dll by one from python portable. If I start EVE now I get a message that the Process Breakpoint adler32 could not be found in python25.dll This is no real suprise. Seems that they rely on a certain version of this file. Funny thing: adler32 sounds german and means eagle32. Wired name for a function call. Next I had a brief look into my Eventlog. I could see application Erros (ID 1000 in Application log) not only caused by python25.dll (that was proofed by dump to be a NULL_POINTER_REFERENCE) but aswell caused by MSVCR71.dll. This DLL belongs to the .NET Framework from MS. As I use Vista I have the .NET Framework 3.0 allready installed. 2.0 could be enabled by Programms and Features. From its number (71) this DLL should belong to .NET Framework 1.1 what is ancient. I downloaded the Package from MS and installed it.... of course no improvement. This caused some suspicion so I checked if they rearly use the just freshly installed MSVCR71.dll. Of cause they do not! Instead they use the file from Side-by-Side. Side-by-Side is a Windows integrated System that allows applications to use older DLL versions as they are on the system right now. This files are located in c:\windows\winsxs (Vista) if someone wants to have a look at. EvE seems to follow again an unusual Way as it provides some kind of its own Side-by-Side folder.... ever wondered whats \EVE\bin\Microsoft.VC80.CRT is for? :-) Seemed like another dead end at this stage. Even if I could locate the exact DLL (Process Monitor) that they are calling I doubt that replacing it with another one would help very much if they invoke ancient dlls anyway. So I tried Process Explorer to get a close look into the running exe file. I was not sure at this stage what I am looking for but I found a list of params that EVE understands: /root= /bin= /lib= /verbose /noverbose /splash /nosplash /console /noconsole /jessica /aflock= /pyoptimize= /end What the hell is /jessica for a param???? Anyway... /pyoptimize= sounded fairly like something related to python. So I tried to set it to /pyoptimize=1 No Success.... Just as a matter of interest... if you start EvE via shortcut it uses \EVE\bin\ExeFile.exe /nosplash /noconsole anyway to start. You certainly will ask why I am writing all this stuff without having a solution at hand. Here are the two anseres: 1. I want you all to start testing and playing around with Eve. If they dont support us, it seems that it is up to us to get either eve running or get a refund for not delivered service. I am myself have just a trial account. So for me there is no money involved, but the few hours I could play made me love EvE. Of cause they get money only if they start to provide support. Just fixing this problem is not enough for me because they certainly manage to "patch" EvE to hell a second time. Its descrasefull that there is no Answer AT ALL!! Aehm... and the second Reason: 2. I just want to proof them that I am capable and willing to have a deep, deep look into their software and revieling things they probably dont like. So what I need from you is: 1. Every Dump that is related to this problem 2. Does installing the C++ Runtime Librarys from http://www.microsoft.com/downloads/details.aspx?familyid=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylang=en causes the Runtime Error to happen less often in your environment as well? Thanks for YOUR Support Zarox Ilphukiir P.S.: Please excuse my poor english :-) I am German
Zarox Ilphukiir	Posted - 2007.11.20 19:06:00 - [475] Ah! A response.... I saw this only after writing the reply. I certainly will report them at https://bugs.eve-online.com but isnt this what petitions are for? Kind Regards -Zar

ISD BH Sabaoth Amarr ISD BH	Posted - 2007.11.20 19:10:00 - [476] Edited by: ISD BH Sabaoth on 20/11/2007 19:10:46 Originally by: Zarox Ilphukiir Ah! A response.... I saw this only after writing the reply. I certainly will report them at https://bugs.eve-online.com but isnt this what petitions are for? Kind Regards -Zar No, the https://bugs.eve-online.com Link is used specifically for reporting bugs you find within EVE. Please take a look at this website also http://www.eve-bh.net as it will explain how to write a good Bug Report for us to take a look at. Please add all your findings and we will certainly take a look into this. I must also mention that although you are trying to help us locate this bug it is against the EULA to modify the game client in anyway so please ensure you are not attempting this. I hope to see your Bug Report soon! Thank you -------------- Sabaoth Bug Hunter Vice Admiral The ECAID Project

Sandin Devaseline	Posted - 2007.11.20 19:35:00 - [477] Originally by: ISD BH Sabaoth I must also mention that although you are trying to help us locate this bug it is against the EULA to modify the game client in anyway so please ensure you are not attempting this. I hope to see your Bug Report soon! Thank you FFS, the game is unplayable for many users and we have had no response from CCP. So now you're threatening people who are attempting to figure out the problem. That's great customer service!!

ISD BH Sabaoth Amarr ISD BH	Posted - 2007.11.20 19:52:00 - [478] Originally by: Sandin Devaseline Originally by: ISD BH Sabaoth I must also mention that although you are trying to help us locate this bug it is against the EULA to modify the game client in anyway so please ensure you are not attempting this. I hope to see your Bug Report soon! Thank you FFS, the game is unplayable for many users and we have had no response from CCP. So now you're threatening people who are attempting to figure out the problem. That's great customer service!! I am not threatening anyone, if you read what I posted I was simply informing him of the EULA to ensure the nice guy dosent get in trouble. If you are experiencing this issue also then I urge you to take a look at our website http://www.eve-bh.net and file a bug report as soon as possible for us to take a look at. -------------- Sabaoth Bug Hunter Vice Admiral The ECAID Project

YAMPRASH	Posted - 2007.11.20 20:26:00 - [479] So do we have any progress this is my 4th day without eve, now you know then problem exist, when do you plan fix this ,any official statement to people who pay for game and just want to play or be treat serious
Zarox Ilphukiir	Posted - 2007.11.20 21:05:00 - [480] Edited by: Zarox Ilphukiir on 20/11/2007 21:04:54 Done! The Bug Report is filed. It became pretty massive so give them some time to work through all of it. I would have ben great if there where a response to this threat earlier on, but for whatever reason it wasnt. I concurre to say that this bad customer handling, but keep in mind that the Neerds sitting behind the development machines ususaly does not crawl the Forum for any signs of trouble. I have no Idear what went wrong on theire site to get aware of this problem earlier and take corrective meassures, but I am willing to give the support a fair chance to fix it. As I know how hard it is to work under mounting pressure I offered them every support I can give on this Issue. Thanks Sandin for your support, but I dont feel threatened by Sabaoth. However I agree that the game is unplayable. Kind Regards Zarox


ISD BH Sabaoth Amarr ISD BH	Posted - 2007.11.20 22:34:00 - [481] Edited by: ISD BH Sabaoth on 20/11/2007 22:33:47 Originally by: YAMPRASH So do we have any progress this is my 4th day without eve, now you know then problem exist, when do you plan fix this ,any official statement to people who pay for game and just want to play or be treat serious I'm afraid I do not have any progress on this issue as this is the first I have heard of it, I will have a bug reporter take a look into the bug not that it has been clearly reported. I am a volunteer (Not paid staff), part of the ISD division of CCP and as such cannot give you any offical statement. The best I can do is get this bug looked into and as soon as I hear anything from CCP I will get them to post here or I shall do so my self. Originally by: Zarox Ilphukiir Edited by: Zarox Ilphukiir on 20/11/2007 21:04:54 Done! The Bug Report is filed. It became pretty massive so give them some time to work through all of it. I would have ben great if there where a response to this threat earlier on, but for whatever reason it wasnt. I concurre to say that this bad customer handling, but keep in mind that the Neerds sitting behind the development machines ususaly does not crawl the Forum for any signs of trouble. I have no Idear what went wrong on theire site to get aware of this problem earlier and take corrective meassures, but I am willing to give the support a fair chance to fix it. As I know how hard it is to work under mounting pressure I offered them every support I can give on this Issue. Thanks Sandin for your support, but I dont feel threatened by Sabaoth. However I agree that the game is unplayable. Kind Regards Zarox Thank you for reporting it Zarox and thanks for taking the time to look into the bug so extensively. -------------- Sabaoth Bug Hunter Vice Admiral The ECAID Project

Murder Love	Posted - 2007.11.21 02:41:00 - [482] Over the past week, besides today, I havent had any disconnects, even when a corp m8 of mine was getting disconnected every 5 minutes. Today I am getting d/c about every 10-20 minutes, sometimes with a C++ error, but not every time.
Mikal Zackfelt Gallente Vanguard Frontiers Imperial Republic Of the North	Posted - 2007.11.21 05:35:00 - [483] I am getting the disconnects and C++ errors. They seemed to start for me on the 13th. At first I would only get disconnected when I was idle. Now I am getting disconnected even when there is activity going on. I have reinstalled eve and cleared the cache as well but I am still getting these disconnects. I hope this gets sorted soon... _________________________________ zomg! it's a pointless siggy...
Zarox Ilphukiir	Posted - 2007.11.21 07:04:00 - [484] Hi Sabaoth, I used the link your posted first: https://bugs.eve-online.com I filled in all the points with a very brief description. As I clicked the Submit button he showed a reference Number for the Bug report. Of cause I neither did a backup of what I send in the Report, nor did I put down the Number somewhere. The Bug report does not show up in "My Bug Reports". Is there any mean to recover what was send to the server from the logs? I mean he never showed a error like I should have been logged in with my account or something.... If rearly rearly neccessary I would write the Bug Report again (took me like a good hour), but the attached Files are on the Machine at home... So I can upload them only in 8 hours. Regards Zarox
Shogun Moto	Posted - 2007.11.21 07:20:00 - [485] Hmmmm if Zarox is right with his analysis, this happens because of CCP's desync hunting/fixing. Looks like they decreased the time till that final HTTP Error message is received. Question now is, why is the server not answering to clients calls. In short, when you get the "Connection closed" message is not the time you desync. Best way to check if you are still connected to the server is to type something into the chat or try to change a skill. If you client has lost connection, he will show the above message. How to fix it, hmmm, not much we can do, except you have full access to the route to the servers in London, so you can check what is going wrong with the Servers answer.

ISD BH Sabaoth Amarr ISD BH	Posted - 2007.11.21 14:12:00 - [486] Edited by: ISD BH Sabaoth on 21/11/2007 14:12:12 Originally by: Zarox Ilphukiir Hi Sabaoth, I used the link your posted first: https://bugs.eve-online.com I filled in all the points with a very brief description. As I clicked the Submit button he showed a reference Number for the Bug report. Of cause I neither did a backup of what I send in the Report, nor did I put down the Number somewhere. The Bug report does not show up in "My Bug Reports". Is there any mean to recover what was send to the server from the logs? I mean he never showed a error like I should have been logged in with my account or something.... If rearly rearly neccessary I would write the Bug Report again (took me like a good hour), but the attached Files are on the Machine at home... So I can upload them only in 8 hours. Regards Zarox I'm afraid there isnt, if you could please write the bug report again that would be really helpful. I dont know why the bug report didnt get added to our list... very strange. Thanks for the help :) -------------- Sabaoth Bug Hunter Vice Admiral The ECAID Project

Zarox Ilphukiir	Posted - 2007.11.21 14:24:00 - [487] Damn.... ok.. I will wirte the report again (hopefuly in the same good quality :)) Is there any way I can ensure that I am logged in when writing the report? On the Report page is no indicater if your logged in or not. For some reason I need to login again if I browse from the forum to another page like my Petitions. Think the same will hapen if I browse to Bug Report. Isnt there any mail adress I can send the Report to, just to make sure that it arrives? Kind Regards Zarox
YAMPRASH	Posted - 2007.11.21 14:31:00 - [488] Sabaoth have you chance to ask CCP about this runtime error?, Are they working on that , any progress , many friend from my alliance are very angry now , they loosing POS` es structures because cant refuel them ,loosing BPC productions in laboratories, this is huge problem and major issue for CCP to fix, maybe you can contact them and ask for official statement about this, we still don’t have any word from them , 30% my friend have this same disconnect problem and next 15 cant connect to server (almost 5 days), don’t you think than this is a huge proportion. For new CCP customers this will probably looks like unprofessional online game provider so they will go to WoW or other CCP competitions

ISD BH Sabaoth Amarr ISD BH	Posted - 2007.11.21 14:57:00 - [489] Edited by: ISD BH Sabaoth on 21/11/2007 14:59:40 Zarox: I'm afraid there isnt a way to tell if you are still logged in, the only thing I can suggest is to copy everything you write into a text file and then login to the bug site and copy/paste the text into the correct fields and submit it. I will ask QA to take a look at this thread, I am quite sure this issue is being looked into as CCP are very good at listening to their customers, the problem is that CCP are in 'crunch' time at the moment trying to get the patch ready for Christmas. This does not mean that they are not working on this issue, it just means that they dont have as much time as normal to reply to forum threads such as this. -------------- Sabaoth Bug Hunter Vice Admiral The ECAID Project

Reneviah	Posted - 2007.11.21 15:29:00 - [490] My client crashes every 5-10 mins (connection lost / c++ runtime error). It started to happen on patch day - Nov 13. I sent my petition on Nov. 15. CCP responded on Nov. 19: download pingplotter, make report and send it to us. I did it by return... twice and nothing happened since then. Judging by forums there are at least hundreds of players who face same problem now. I am so happy I paid just for one month because this lack of responses and terrible attitude towards customers is beyond believe.

YAMPRASH	Posted - 2007.11.21 15:42:00 - [491] I understand then they are on edge but you have to understood us we just want to play ,they have to balance now what is more important for them loosing players, because of disconnect or loosing face because of patch delay
Shogun Moto	Posted - 2007.11.21 15:53:00 - [492] OK guys, I found a workaround. But it is not an easy one. I figured out, that as this bug happens for me in Windows as well as Linux, on different machines that it could only be the internet connection that I have. So I forced a corpmate that could play without problems to create a vpn tunnel on his pc and give me the key to access it. After installing openvpn on my machine and tunneling out to his (you have to keep in mind that vpn tunnel can be blocked but not filtered) eve runs without a single drop for 6h now. And I am using several accounts at the same time for stress testing. Ping is not to bad. Key information is, the drops are not a bad client from ccp, but your provider that is filtering your traffic. So please focus on the right opponent, your ISP and leave CCP alone. KTHXBYE
Zarox Ilphukiir	Posted - 2007.11.21 16:23:00 - [493] Id like to confirm you workaround Shogun, but unfortunately I cant. All symptoms seem to have gone for me. The Client could detect the server status emedialty and Eve is runing very fine since the first login attempt for some time now. Did they rollback the server site changes last downtime or is it just accidantily? Can you confirm that you still face problems withou VPN? I am writing the bugreport anyway. Regards Zarox
Reneviah	Posted - 2007.11.21 16:40:00 - [494] Originally by: Shogun Moto Key information is, the drops are not a bad client from ccp, but your provider that is filtering your traffic. So please focus on the right opponent, your ISP and leave CCP alone. I am glad you found a way how to get service you pay for. My English is not perfect (sry) so I try it again: lot of fun before Nov 13 patch, no fun AFTER Nov 13 patch, in my opinion patch caused my problems. ISP released the patch? No, CCP did it. My ISP's activity has never disallowed me to play neither DDO, SWG, EQ2, LOTRO nor pre-Nov13 version of EvE. What's is so new and unusual in after-patch EvE that players from different countries cannot play because - as you said - ISPs are filtering their traffic? CCP is responsible, CCP should fix it.
Zarox Ilphukiir	Posted - 2007.11.21 16:50:00 - [495] @Reneviah I agree. I dont see the ISPs involved in this problem. It still would be interesting if I am the only one who has not the problem today. The Bug Report is send and the Tracking ID is 46729. It appears in "My Bug Reports" so it should be fine now. @Sabaoth would be great if you could give feedback to the Bug report and speed up its process through the filtering, as we lost plenty of time allready. Thanks Zarox
Suelle	Posted - 2007.11.21 17:11:00 - [496] I agree. Nothing is wrong with NTL.I was checking for couple of last days ping-average of ping is something about 30-40ms. Definetely CCP fault. Why everything was ok before 13.11.07?
omgTHE KEY Shillelagh Corp. Dark Matter Coalition	Posted - 2007.11.21 17:20:00 - [497] Originally by: Suelle I agree. Nothing is wrong with NTL.I was checking for couple of last days ping-average of ping is something about 30-40ms. Definetely CCP fault. Why everything was ok before 13.11.07? Indeed .I've checked everything which I could (icluded NTL lady's knickers) and everything is ok with ping. Why for ex.I can play other online games where is a lot more people online and everything is fine...? Why after issued patches always is some trouble around Eve game...? I hope CCP will finally to plead guilty and repay Real money or ISk because everyone of us is looseing money: miners,manufacturer's ,etc,etc. This is over a week exactly 8 days without playing Eve and I own 3 char which cost me aprox 45 e/month!!! CCP be courage and say:yes it is our fault!

ISD BH Sabaoth Amarr ISD BH	Posted - 2007.11.21 17:43:00 - [498] I have recieved the Bug Report and have assigned it to a Bug Hunter for investigation, our test server (Singularity) has been down since yesterday morning so we cant start proper testing until this comes online again. I will update when and if we find anything. -------------- Sabaoth Bug Hunter Vice Admiral The ECAID Project

Shogun Moto	Posted - 2007.11.21 18:12:00 - [499] Yes, I can reproduce the error on my machine easily. If I close the vpn and remove the route and then start the eve client, the old problems come back. I am with NTL, and they are filtering the traffic or do some other fancy stuff with the eve packages. And the people saying, my ping is perfect, it can't be my connection, please listen. Ping just tells you there is a physical connection and the time the signal needs to travel. It says nothing about the quality of the line. And ping uses a different package then the eve client does. I am not 100% sure what kind of package eve uses, but i assume it will not be ping packages. I would be interested in what package eve uses for communication. Can we get some info on that please. I dont know why NTL is filtering eve packages, but they do. Maybe other cable provider do the same, or other UPC group members. To sum it up, CCP is not the reason you have a bad connection, it is your ISP. Want prove, try my workaround and you will see the difference. Your provider can filter your connection as he likes, you can have 8Mbit downloading movies via html and 2kb downloading in p2p networks for instance.

ISD BH Sabaoth Amarr ISD BH	Posted - 2007.11.21 19:00:00 - [500] As promised I will share our findings with you. From what we have seen the C++ Runtime error happens when the clientÆs connection is dropped for an unknown reason. The C++ error is the client handling the drop of connection badly but is not the cause of the drop. We believe this issue is something to do with the Internet Service Provider, more specifically cable providers. The Bug Hunter has attached her findings to the defect made for this bug so that QA can take a closer look into this issue. -------------- Sabaoth Bug Hunter Vice Admiral The ECAID Project


Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.21 19:31:00 - [501] Just wanted to say a thank you to Sabaoth for getting involved in this. Has been frustrating not hearing anything from CCP on the issue and I know you were under no obligation to help out with this problem. One exotic dancer to be contracted to you as soon as I can play again!
omgTHE KEY Shillelagh Corp. Dark Matter Coalition	Posted - 2007.11.21 20:47:00 - [502] Originally by: Shogun Moto Edited by: Shogun Moto on 21/11/2007 18:16:33 Yes, I can reproduce the error on my machine easily. If I close the vpn and remove the route and then start the eve client, the old problems come back. I am with NTL, and they are filtering the traffic or do some other fancy stuff with the eve packages. And the people saying, my ping is perfect, it can't be my connection, please listen. Ping just tells you there is a physical connection and the time the signal needs to travel. It says nothing about the quality of the line. And ping uses a different package then the eve client does. I am not 100% sure what kind of package eve uses, but i assume it will not be ping packages. I would be interested in what package eve uses for communication. Can we get some info on that please. I dont know why NTL is filtering eve packages, but they do. Maybe other cable provider do the same, or other UPC group members. To sum it up, CCP is not the reason you have a bad connection (like in poor connection quality and speed), it is your ISP. Want prove, try my workaround and you will see the difference. Your provider can filter your connection as he likes. Full speed html, no speed p2p, no problem. And NTL is known for filtering peer 2 peer networks, maybe EVE slipped in by accident. So you recon that NTL started filtering CCP pacages at exact date 13.11.07.So in the same dates the other internet providers ex: in Poland,Germany,England,Iceland ,etc,etc, started doing the same thing...filtering...??? At 13.11.07 people from other countrys which are useing other internet providers starts to have the same problem just after issued a new patch. Are you gonna make another conspiracy theory?. Worldwide Filtering Conspiracy Theory?!?
Nasir Aled	Posted - 2007.11.21 21:06:00 - [503] Edited by: Nasir Aled on 21/11/2007 21:07:12 Originally by: Jared Tua'tha Just wanted to say a thank you to Sabaoth for getting involved in this. Has been frustrating not hearing anything from CCP on the issue and I know you were under no obligation to help out with this problem. One exotic dancer to be contracted to you as soon as I can play again! I'd like to second Jared's appreciation of Sabaoth, I'd also like to thank Jared, Shogun Moto, and Zarox for getting us to this stage also. That's goes to everyone else who helped get us all to this point too. Mucho appreciated.
Armadios Amarr Blackguard Brigade Aftermath Alliance	Posted - 2007.11.21 21:19:00 - [504] Originally by: ISD BH Sabaoth We believe this issue is something to do with the Internet Service Provider, more specifically cable providers. The Bug Hunter has attached her findings to the defect made for this bug so that QA can take a closer look into this issue. First off, thanks for getting involved Sabaoth. Secondly, I wouldn't be surprised that the problem lies between our ISPs and CCP. I indeed have a cable provider but I'd really like to know why there's a conflict with my ISP and the connection to CCP's server. Thirdly, since I disabled Wireless on my router, I haven't had any problems. If I really had to give my opinion on the issue, I believe our ISPs changed something on their side which your servers don't like. It might be VLAN tagging our something else. The problem probably only happens when the EVE client sends its biggest packets and then, the ISP adds its overhead (VLAN tagging or other) which then fragments the packets before reaching you. Then, I have a hunch that your servers are dropping the fragmented packets and boom we lose connection. I know that fragmented packets are sometimes dropped for security reasons. Is this the case at CCP's ?
daauneal	Posted - 2007.11.21 22:10:00 - [505] so can the issue with cable providers be solved ? or do i need to get my crappy clearwire connection back as aposed to the much faster ntl one. this seems to be affecting mostly ( from wahat ive seen ) irish costumors as prob most of us have ntl cable. it it affecting cable providers in other countries aswell?
Zarox Ilphukiir	Posted - 2007.11.21 22:11:00 - [506] Hi, in regards of the Provider: I dont think that they started to filter traffic. Especialy it wouldnt make any sense to filter specificaly EvEs traffic thats just plain TCP as anything else. This would not explain why I could play the hole day today without changing my provider. If this is related to the providers, than I guess the problem depends on wich route a packages travels through the net. This does not need to be the same all the time. Depending on the router hardware, link speed, link load between the routers I guess we then just get a Timing Issue. Maybe the last Patch just lowered a margin a little to low, so that the resulting error is seen more often than it was before. Lets hear what the Dev Guys find out. Regards -Zar BTW: Thx to tha B***h that potkilled me today.
Maj Woodcock Minmatar United Space Aillance USA	Posted - 2007.11.21 23:08:00 - [507] Originally by: ISD BH Sabaoth As promised I will share our findings with you. From what we have seen the C++ Runtime error happens when the clientÆs connection is dropped for an unknown reason. The C++ error is the client handling the drop of connection badly but is not the cause of the drop. We believe this issue is something to do with the Internet Service Provider, more specifically cable providers. The Bug Hunter has attached her findings to the defect made for this bug so that QA can take a closer look into this issue. Wow I didn't know we are ALL on the same IPS!!! Can I have what you are drinking and smoking?? This did not happen until CCP release a patch with a CODE they wrote! So how can you blame the ISP from all most every country and state in the World? The only thing in common is YOUR CODE! Plaese inlighten me on my misinformation. PROMISES MADE > PROMISES KEPT *SO SAY WE ALL* "we will deal with it as harshly as our policies allow."
Shajimas Claw	Posted - 2007.11.22 00:09:00 - [508] --In the US and using Satellite connection-- I've noticed no improvement over yesterday or any of the previous days going back to the 13th. Still frustrating. I appreciate someone stepping up to handle this. Thank you. Lastly, I can understand CCP pushing to make their Trinity deadline, however, I'd rather the game worked properly than get the big new release by deadline. I'm excited about the release, but it'll be more of a 'huh, neat, I guess' than an 'awesome!' if this bug isn't fixed... at least for me. --much sympathy to those that can't log in and skill-change. I've only experienced that for a comparatively-brief 3hr blip. 8/ -- Shaj
Armadios Amarr Blackguard Brigade Aftermath Alliance	Posted - 2007.11.22 01:23:00 - [509] Originally by: daauneal [...] affecting cable providers in other countries aswell? Canada, Videotron cable provider here. Originally by: Zarox Ilphukiir I dont think that they started to filter traffic. Especialy it wouldnt make any sense to filter specificaly EvEs traffic thats just plain TCP as anything else. you do know that there's other layers than the transport layer, right? ISPs are probably not filtering anything but I wonder on CCP's side though. If it were the ISPs, we would be getting problems with other game servers because as you pointed out, "its only plain TCP traffic". Btw, from what I gathered from other threads, people have been affected by this problem since 2004. Its not because you've had it happen to you recently that it is due to a patch; there's so many things that can change once the packets leave your computer. Thats the beauty of internet; its called the "web" for a reason.
Shogun Moto	Posted - 2007.11.22 07:29:00 - [510] Edited by: Shogun Moto on 22/11/2007 07:37:00 All Cable ISP's in the world ... you just have to introduce a security upgrade for isp cable hardware and can be sure that 95% of the ISP's will have it running 24h later. And if you think the connections are not to blame but ccp, why can I play EVE over a VPN but not directly from home? OK, the idea with MTU being to high is a good one. I will try this out today and come back with a report.

Sneer Quen Seven. Enuma Elish.	Posted - 2007.11.22 14:05:00 - [511] it is almost weak time as i wrote petition and got no answer one full weak of not beeing able to play this game is it refundable ???? i doubt so before i start using words not expected to be use in public forum I'd like to have ANY CCP reaction
YAMPRASH	Posted - 2007.11.22 14:41:00 - [512] I`m in this same situation, nothing , no word , sent petitions - nothing , mails – nothing, called – some lady couldn’t transfer me to technical support – nothing, maybe will book ticket to Reykjavik, and go there ???
Dagda Dia	Posted - 2007.11.22 15:12:00 - [513] See CCP has learned something from M$...nothing wrong here it is your problem, PC manufactureer, video card, sound card, software. But never, never CCP/M$'s fault. Bitter? Yes! Would like to hear some common sense statement from CCP, NOT it is all of a suddenly my cable provdier. I have been playing since 2003 and I have just now strated to have this problem. And I only started having this problem after CCP's last patch! So please look to see what you screwed up in the code!!! Move along nothing to see here, yes I am a ALT Just portecting my main.
Elsinaril CHON THE R0NIN	Posted - 2007.11.22 15:41:00 - [514] Joining the party ! Experiencing the mentioned dc/ctd/err inconvenience since 13th November.
Reneviah	Posted - 2007.11.22 16:04:00 - [515] First, just want say a thank you to Shogun Moto for his effort though I don't agree with his "blame ISP, not CCP" approach. IMHO what he is doing here, CCP should do. No matter what caused the troubles - patch or traffic filtering, CCP must find solution, CCP must act. Is there any hope that service providers around the globe would change anything just because one, two or five hundred customers cannot play eve-online? ...I don't think so. I sent petition to my ISP and you know what? ...no response, it must be some kind of new CRM... I did everything I could for my part, I sent petitions, uploaded pingplotter reports, contacted my ISP, In fact there are only two questions: 1) Is the game I pay for playable? No. 2) Can I fix it myself? No. I give up. My eve subscription expires in early December.

ISD BH Sabaoth Amarr ISD BH	Posted - 2007.11.22 17:52:00 - [516] Let me clear a few things up for everyone, I understand a lot of you are frustrated as would I but I assure you that this issue is being looked into. Now onto what I did and did not say. I did NOT blame ISPÆs what I said was that æwe believeÆ the issue lyeÆs with the ISP. The C++ Runtime error that everyone is seeing is caused WHEN the connection drops and is not the cause of the drop. Right now the investigation that the Bug Hunter has done is limited to the tools and access available to us as volunteers. We have compiled our report and QA will look at it shortly for further investigation. I do apologise for the issues you guys have been having but as I am not a paid employee I cannot give you any official answer on this issue at present. I will however see what I can do about getting someone to respond to this thread. -------------- Sabaoth Bug Hunter Vice Admiral The ECAID Project

Catybug	Posted - 2007.11.22 18:01:00 - [517] I have also been getting this Microsoft C++ error after crashing. I have been playing the game for almost 2 years on this same comp with the same ISP with NO problems. After the latest patch I can not maintain my connection for more than 10 mins without getting kicked and getting the C++ error message. I have cleared cache, I have wiped and redownloaded and reinstalled the game. I have verified with my ISP that there have been no changes in my type of connection, speed or anything else. I have even done diagnostic searches on my comp and nothing has changed. And no I have no type of firewall runnning! So of the 3 possibilities the problem can arise from I have ruled out the comp and the ISP. That leaves something with the game. I hope CCP can locate and fix this bug soon. -Vaximillian
impopeye	Posted - 2007.11.22 19:51:00 - [518] Good day folks, I am trying the game on an 14 day trial and im getting the same thing happening to me. Im glad to know it is not just me tho and will keep watch to see if a fix has been done.
Zarox Ilphukiir	Posted - 2007.11.22 20:20:00 - [519] Hi, with this ongoing Issue it gets even more interesting if CCP will provide a compensation. From my point of view so far I could "test" the game 2 days out of the 7 allready passed by from the test period. Thats like 28% Service delivery. I would expect an honest, decent excuse from CCP and the offer to extend the Testperiod by one or two weeks. In Case of the Fellows that are paying hard earned money for this Service it is of course different. I am not a legal expert, and I am not sure to wich law CCP is bound (US/UK/EU) but I think that you are liable to an compensation as you payed for a service that could not be used, for what you are certainly not responsible. Even if there should rearly be no means to force them legaly (I am pretty sure European Law covers customer rights in this point) it would be just fair if they would grant compansation on their own. I am pretty exited about the game and I would get an account. But with the technical problem it does not make any sense to pay for it, and even without CCPs Customer service is a shame. In regards to the Support of M$: I am working in the MS Support myself and we would have a response time of max. 4 business hours in a Case like this. These are the Support Contracts our Customers are paying for. Just my two cent Regards Zarox
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.22 22:27:00 - [520] takes a peek to see if any dev has posted leaves disappointed

Qreg	Posted - 2007.11.22 22:30:00 - [521] ehhh, and I've been complaining to my ISP for problems with connections loosing but I see that I'm not alone and its a world-wide issue. Hope this get fixed soon, from my point I will still be nagging my ISP, maybe they will find something at their end.
Ravaun	Posted - 2007.11.23 01:31:00 - [522] I wish CCP would just look at my problem, and tell me 'its your computer' or what. I'm sitting around going 'should I reinstall windows?' because they can't tell me a thing. If I log in my alt, because I docked on them..log in connection lost crap..
Shogun Moto	Posted - 2007.11.23 07:15:00 - [523] Edited by: Shogun Moto on 23/11/2007 07:18:18 First the bad news, changing (lowering) the MTU is not solving the problem. But I can tell you, using a VPN tunnel to bypass whatever happens between my isp and the carrier works very good. I am really sorry that this is not an easy to accomplish workaround. I am currently out of ideas on "what you can do" to fix it. And just for info, things that don't help are: Cleaning Cache Reinstalling EVE Updating all your drivers Changing you PC Reinstalling Windows Running EVE on Linux This problem can only be solved using a non-cable internet provider ... or a vpn tunnel to non cable machine.
Elsinaril CHON THE R0NIN	Posted - 2007.11.23 08:11:00 - [524] Originally by: Shogun Moto Edited by: Shogun Moto on 23/11/2007 07:18:18 First the bad news, changing (lowering) the MTU is not solving the problem. Have you tried MTU=256 RWIN<64k ? I got some improvement using it ... at least not crashing so often when running 3 clients.
Qreg	Posted - 2007.11.23 14:28:00 - [525] I cannot even log into eve to send a petition. If it does not improve i dont think i'll buy another subscription :(
Maj Woodcock Minmatar United Space Aillance USA	Posted - 2007.11.23 14:41:00 - [526] Edited by: Maj Woodcock on 23/11/2007 14:42:55 Edited by: Maj Woodcock on 23/11/2007 14:41:46 Originally by: Shogun Moto Edited by: Shogun Moto on 23/11/2007 07:18:18 First the bad news, changing (lowering) the MTU is not solving the problem. But I can tell you, using a VPN tunnel to bypass whatever happens between my isp and the carrier works very good. I am really sorry that this is not an easy to accomplish workaround. I am currently out of ideas on "what you can do" to fix it. And just for info, things that don't help are: Cleaning Cache Reinstalling EVE Updating all your drivers Changing you PC Reinstalling Windows Running EVE on Linux This problem can only be solved using a non-cable internet provider ... or a vpn tunnel to non cable machine. I would guess 85 to 90 % of the players use cable. This only started after the last CCP patch ( at least that is when I strated have the problem). So I guess CCP better find a fix and fast. Again just my 2 cents. ( and since I am in the USA, guess it isn't worth much today. PROMISES MADE > PROMISES KEPT *SO SAY WE ALL* "we will deal with it as harshly as our policies allow."
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.23 15:16:00 - [527] Still no official statement. This is just plain silly. There really is no excuse for the lack of response. Trinity or no trinity. Common decency alone would dictate that someone at CCP would have given us some official word. With Trinity being the main focus, looks like this problem is pretty low on their priorities. Well my subscription runs out in a few days, no prizes for guessing whether it'll be renewed or not...
Sinistro	Posted - 2007.11.23 15:20:00 - [528] Edited by: Sinistro on 23/11/2007 15:20:50 I have a normal adsl connection and I have these runtime error also. Its nothing to do with the connection, when I started to get this problem I did what a some one said in help channel and that is to get latest drivers. Wel i did that I formatted my pc, re installed xp upgrade bios, chipset, latest sound and graphic drivers and a downloaded a new eve client and it worked for 4 hours more or les and then again these crashes. After the first crash the became more frequent and now I can stay ingame a bit when I stay docked, but when I open any screen or try to undock, it crashes. So I toke my old pc, placed it next to the one where I have the problems on and there I run on perfect, no crashes at all, so its not a connection problem. The pc where I have the crashes is a amd atlon 64 dualcore 3800+ with 2 nvidia 7600gt sli graphic cards and the pc that does not crash is an P4 3200 HT with 1 6600gt graphic, both pc's 2 gb ram. So maybe the problem lies on the dualcores and the current eve client. I hope that with the comming upgrade this problem is solved because playing like this on my gamer pc aint posible atm.
Jiggy Minmatar	Posted - 2007.11.23 17:43:00 - [529] Cant even login anymore. Thanks for the quick response CCP!
liamie	Posted - 2007.11.23 17:50:00 - [530] Another day and still no word from CCP, i wonder how long they expect us to wait.

Rollyro	Posted - 2007.11.23 17:52:00 - [531] Same thing (random disconnects, Runtime errors, warp lag etc.). Think we should start using what tools we got to help devs on this. Soooo... Control Panel-> Administrative tools-> Computer Management->Event Viewer-> search the errors (should have exefile.exe written in description) Start LogServer , connect, stay a while, and after a few d/c/connects, save Workspace. Do not delete dump crash files (found in CCP/EVE/settings or somewhere). Archive, submit bug. Btw, read some of the messages shown in LogServer... some are actually funny :D (I'm using some funny ones also, programmer here)
m17624	Posted - 2007.11.23 19:17:00 - [532] Edited by: m17624 on 23/11/2007 19:21:11 Some good news guys!I got a reply to my petition first off they apologized for their time taking to reply, This isn't guaranteed to work but its a start to see if NTL is the problem heres what is said in the message Hello, Please accept my sincere apologies for the delayed reply. If you could try the following and see if this eases the problems in case NTL took some measures on Port 26000: 1. locate the prefs.ini file. You can find this in the settings subfolder in the following location: "%USERPROFILE%\Local Settings\Application Data\CCP\EVE" if you are on an english Windows 2000/XP (the path names are translated in other languages) and "%LOCALAPPDATA%\CCP\EVE" on Windows Vista You may not be able to properly locate their parent folders as Windows is hiding them by default. To properly locate them, either just copy the path into the explorers adress bar, or go to the "tools" menu, then "folder options" in your explorer browsing window. There, please look for "view" and in "hidden files and folders", please select "show hidden files and folders". 2. add the following line to the file and save it: networkAdvanced=1 3. If you start EVE now, you can enter a different port to connect to. Enter 3024 and connect. Please let us know if the issue still persists then. Best regards, (I removed the GM's name) EVE Online Customer Support
Kager o Brutor tribe	Posted - 2007.11.23 19:48:00 - [533] They meant 3724, which is the same port wow uses. You can find the exact same walk through stickied on the general forums. And no, this has not helped my disconnect issue. Friend or Foe.....theres still a toll
Kager o Brutor tribe	Posted - 2007.11.23 20:17:00 - [534] "The pc where I have the crashes is a amd atlon 64 dualcore 3800+ with 2 nvidia 7600gt sli graphic cards" Funny you mention that since my computer is an amd athlon 6 x2 dual core 4600+ with nvidia 7950 gt sli as well, and have been having disconnects since Nov 13th. I don't believe this is an isp issue, since there are so many people on varied ISP's (I am with xplornet satellite for eg, and I seriously doubt anyone else is stupid enough to use them) I have tried clearing cache reinstalling eve using/disabling linksys router port change to 3724 it's been 10 days now, and the longest I can stay online for is about 10 mins. (even with activity). Will try hooking up laptop I guess. Friend or Foe.....theres still a toll
Eco delSol Caldari Agony Unleashed Agony Empire	Posted - 2007.11.23 20:29:00 - [535] I have been out of game for a few weeks. I crash only when I am IN-STATION, i undock and fly all over the galaxy. But when I enter any station, within minutes I CTD. I have written a petition, meh! Do ya think the next patch or whatever "Trinity" will solve the problem? Best thing coming out of all this downtime in EVE is that I'm getting a new gaming machine. peace eco
Preator Phenix	Posted - 2007.11.24 03:05:00 - [536] i have been gettingthis for the past few weeks, no constantly tho jsut every 3-7 hours or so or when i go inactive.
Sinistro	Posted - 2007.11.24 05:32:00 - [537] Originally by: Kager o "The pc where I have the crashes is a amd atlon 64 dualcore 3800+ with 2 nvidia 7600gt sli graphic cards" Funny you mention that since my computer is an amd athlon 6 x2 dual core 4600+ with nvidia 7950 gt sli as well, and have been having disconnects since Nov 13th. I don't believe this is an isp issue, since there are so many people on varied ISP's (I am with xplornet satellite for eg, and I seriously doubt anyone else is stupid enough to use them) its not connection problem, if it was then my P4 3200, connected on the same router should drop also, and that one is as steady as a rock.
Majama Astral Light of Nature	Posted - 2007.11.24 06:25:00 - [538] Its second weekend without play :( Missions are gone, standings are lost, money are lost. Disconects every few minuts. After 5 days (18-11-2007) i had answer on my petition: "This is a known problem that the developers are working on a fix for, hopefully they'll have it released as soon as possible." I have UPC cable connection (Poland). Many people still playing, im very interested where is the reason.
Nasir Aled	Posted - 2007.11.24 06:40:00 - [539] Originally by: Kager o They meant 3724, which is the same port wow uses. You can find the exact same walk through stickied on the general forums. And no, this has not helped my disconnect issue. Likewise for 3024 and 3724...
Natris	Posted - 2007.11.24 08:20:00 - [540] Just a note: this problem is far more widespread than it seems. In my guild, more than 2/3 are affected and even those who can play have no one to play with.

m17624	Posted - 2007.11.24 12:48:00 - [541] I can connect on 3724 but the problem persists I have informed the GM and i'm waiting for a response at least on the bright side we have an active petition with a GM now thats trying to resolve the problem
YAMPRASH	Posted - 2007.11.24 14:38:00 - [542] I just canceling all my subscriptions now, we will see maybe if more people will do this same they speed up work on bug(run time error), this is take too long I’m waiting 8 days now, still cant play , cant even run game (massage showing on screen : The connection to the server was closed.), , Thank you CCP …….., that was huge pleasure to play eve until you broke connection to your server…………..
m17624	Posted - 2007.11.24 16:05:00 - [543] 11 days for me without being able to stay on for more then 5 minutes my subscription runs out in the middle of December I hope its fixed by then or I won't be renewing my accounts
liame	Posted - 2007.11.24 16:20:00 - [544] I have canceled one of my accounts already, the other two are up in about 3 days and i won't renewing them, there does not seem much point if this is the level of service you get when u have a problem with the game.
Niels Black	Posted - 2007.11.24 16:46:00 - [545] My partner has the same problem, and in fact there 2 funny bits that might be interesting (we're in a private wireless network, DSL internet access): - I never get disconnected, while it happens to him 2 to 3 times per hour (we're both using Windows XP) - I am not 100% sure of this, but it only seems to happen when I'm connected myself. When he's alone on EVE he can play just fine. (Obviously there is absolutely no difference in terms of network settings between our machines. We even have the same wireless adapter)
Gabriel Hunt	Posted - 2007.11.24 17:54:00 - [546] I¦m having the same problems as described above by so many players. Started happening after the last patch to Revelations.
Maj Woodcock Minmatar United Space Aillance USA	Posted - 2007.11.24 18:27:00 - [547] This is strange. I made no adjustments to my PCs or router but I am on my third day with no crashes. PROMISES MADE > PROMISES KEPT *SO SAY WE ALL* "we will deal with it as harshly as our policies allow."
m17624	Posted - 2007.11.24 18:40:00 - [548] The lack of official announcements is getting annoying though,I know they said its a known bug their working on it but the only said that to one player even with the new trinity upgrade i'm sure they have a hundred and one things to do but thats no excuse keeping hundreds if not thousands of players in the dark about the cause of it. We won't even be compensated for our lost time I personally don't mind if theres a bug and I can't play for 3-4 days but its nearly 2 weeks,the money to pay for 1 account ok thats not to bad but what if someone had 3? That adds up to a fair bit for something you can't even play. Come on CCP at least officially acknowledge the problem through an announcement or through the forums,at least then we'll know were not going to be left in the dark.
Rollyro	Posted - 2007.11.24 21:00:00 - [549] Ok, after I've submitted a bug report, today it's status is : "Fixed in Kali 3" When's that? :D
Fallen Ninja	Posted - 2007.11.24 21:29:00 - [550] Originally by: Hotshothotshot1 I've been disconnected like 20 times today. I only run 1 client and only use that pc to play eve. Everytime i warped to something(station/gate) with my gangmates(14 members) on it i lose connection just when i get out of warp. Very very anoying and very distrubing. lucky me i didnt lose my ship, eventhough we were pvping incase you havent solved your problem, this is due to a directx problem. try completely uninstalling directx, then reinstall it. this should fix the issue. i know its a pain in the rear. but it worked for me when i have ad this problem.

Suelle	Posted - 2007.11.25 00:05:00 - [551] Edited by: Suelle on 25/11/2007 00:05:50 11 Days.... If you are late one day with your payment CCP won't let you play EVE I'am paying for 3 accounts something like 45e/month and I did not play Eve longer than 5 min since 13th.of November. It is plenty of other MMORPG games and Iam seriously think to cancel my 3 accounts. This game atm caused nothing but disaster.
Hugo Nebula	Posted - 2007.11.25 00:23:00 - [552] Edited by: Hugo Nebula on 25/11/2007 00:24:13 12 days.... I'm gonna cancel my account as well. CCP thinks they can afford to disrespect us because they have got something like 35k of players. But most of them have 3-4 accounts So if 100 people cancel their acc. is like a 300-400 players. And rumours about disrespectfull treatment will spread in every part throughout fk Solar System AmI right or wrong?
omgTHE KEY Shillelagh Corp. Dark Matter Coalition	Posted - 2007.11.25 00:29:00 - [553] Edited by: omgTHE KEY on 25/11/2007 00:32:04 Originally by: Hugo Nebula Edited by: Hugo Nebula on 25/11/2007 00:25:44 12 days.... I'm gonna cancel my account as well. CCP thinks they can afford to disrespect us because they have got something like 35k of players. But most of them have 3-4 accounts So if 100 people cancel their acc. is like a 300-400 players. And rumours about disrespectfull treatment will spread throughout the fk Solar System AmI right or wrong? I agree with ya.You are absolutely RIGHT Btw nice Sig ..where did you rob it ?
mackir	Posted - 2007.11.25 00:40:00 - [554] whats Kali 3, is it the next update.
Frigg Arthoris Frontier Combine Inc Sempiternus	Posted - 2007.11.25 10:24:00 - [555] Cancelling subscriptions - good idea but in addition we should start to make bad PR to CCP. I mean call/write to all serious gaming magazines and online services in the world. Maybe when they'll start to write nice "things" about CCPs service ( i should say LACK of service ), how did they treat their long time customers, maybe when CCP will finally finish "Kali 3" but before that - oops!, no new subscriptions, less income from those existing, maybe then they will think about us. What more? Personally i've send CCPs EVE EULA to few of my friends that they are lawyers and i'll try to know: 1. if there are any chances to get a compensation from CCP 2. and if so according to which law I can set up action for damages 3. maybe there is a chance to engage BEUC (European Consumers' Organisation) into this case We should stop "crying" for help to CCP cause they are continuously showing us that they don't care bout us (with all due respect to ISD volunteers) and teach em a lesson that such disrespect to customers doesn't pay!
m17624	Posted - 2007.11.25 11:12:00 - [556] Day 12 still no response surprise surprise...and good idea to send e-mails to some gaming sites at least then they might take this seriously enough to help us
YAMPRASH	Posted - 2007.11.25 11:46:00 - [557] We should create one complain email, put on forum, and email addresses to best gaming magazines on world , and every one who has problem with this runtime error can just “ctlr c” and “ctrl v” , that will speed up all process. Any volunteer to create complain …. And please put on forum email addresses to best magazines in your countries we will create list and send mails to all of them
liame	Posted - 2007.11.25 15:49:00 - [558] Just canceled my last 2 accounts, so thats me finished with eve, best of luck to you all and i hope ccp sorts this mess out for you soon.
Sneer Quen Seven. Enuma Elish.	Posted - 2007.11.25 18:25:00 - [559] Edited by: Sneer Quen on 25/11/2007 18:32:50 i don't even count what day it is i'm thinking about cancelling subscription too f**k the Trinity if i can't stay logged and i think our problems don't have high priority about PR .... my friend was on trial - and he will not buy not after he got hit by dc if i cancel i will stay on dark side too i think it is CCP way of fighting lag pity or not i have still 21days paid i'd say that i will choose depending on how CCP solve this problem
Mustange	Posted - 2007.11.25 18:51:00 - [560] I got through the two weeks of free play without a glitch. The first day of paying the system started dropping off every three minutes. I have tried reloading the game from scratch, reduced audio acceleration to 0, and dropped the firewall protection all to no avail. I thought it was only me until I found this forum.


ISD BH Garik Michaels ISD BH	Posted - 2007.11.25 20:01:00 - [561] Hi Guys, could you please try this - http://oldforums.eveonline.com/?a=topic&threadID=620747 it may work for some people. If a user is experiencing difficulties connecting to our default port for Tranquility, you may now have the option to use port 3724. We recommend this port only be used if you are not able to connect to port 26000. Since this is not the official EVE port, support for connection issues will be limited. In order to use port 3724, it will be necessary to open your C:\Documents and Settings\%USERNAME%\Local Settings\Application Data\CCP\EVE\settings folder if you use XP or C:\Users\%USERNAME%\AppData\Local\CCP\EVE\settings if you use VISTA and edit the PREFS.INI file. Please change the networkAdvanced=0 to networkAdvanced=1. You will notice that the Eve logon screen will now have a PORT option. Please type in 3724 into the box and connect as normal. If this works for anyone, please post your feedback here so others may try. Thanks Garik BH, Captain [Bug Report Here] - [Writing a Bug Report] - [Email Us] www.eve-bh.net

Slime Andrew Frontier Combine Inc Sempiternus	Posted - 2007.11.25 20:06:00 - [562] Hey Garik, unfortunately i tried this something about ... 1 week ago, and it's no use. Same disconnects as on official 26000 port. any other ideas? maybe official ccp statement? or there is still "evrything is ok with eve" ?
Hugo Nebula	Posted - 2007.11.25 23:28:00 - [563] Originally by: Frigg Arthoris Cancelling subscriptions - good idea but in addition we should start to make bad PR to CCP. I mean call/write to all serious gaming magazines and online services in the world. Maybe when they'll start to write nice "things" about CCPs service ( i should say LACK of service ), how did they treat their long time customers, maybe when CCP will finally finish "Kali 3" but before that - oops!, no new subscriptions, less income from those existing, maybe then they will think about us. What more? Personally i've send CCPs EVE EULA to few of my friends that they are lawyers and i'll try to know: 1. if there are any chances to get a compensation from CCP 2. and if so according to which law I can set up action for damages 3. maybe there is a chance to engage BEUC (European Consumers' Organisation) into this case We should stop "crying" for help to CCP cause they are continuously showing us that they don't care bout us (with all due respect to ISD volunteers) and teach em a lesson that such disrespect to customers doesn't pay! Yes I agree with you Frigg and also like Yamprash idea. I have sent 3 petition's of every alt I have so it is 9 all together. I rang to CCP also but they didn't want to put me through Technician and lady who I spoke to said:You have to push CCP by petition....So in that point conversation basicly ended.I would really appreciate if someone would give me links to mentioned PC game magazines.I'm gonna write many complaints against CCP as I can. I would like say thank you to all volunteer's who tryied solve our problem more than CCP did. Thanks Frigg for your help and your lawyers help. I hope we can go through CCP and our disconnect problem if we work together Kind Regards H.N.
Suelle	Posted - 2007.11.25 23:48:00 - [564] Edited by: Suelle on 25/11/2007 23:48:27 Btw how many of us got this disconnect problem? Would be more less 100 people all together?
Suelle	Posted - 2007.11.26 00:23:00 - [565] So far I have counted and...since 13.11.07.(because my problems with disconnection started than) until 26.11.07/time 00:16 1.Pyros 2.Rutan Jones 3.Ayd'n d'Kuang 4.Vash The Stampede 5.Xantheris 6.Psychodelica 7.Miranda Detches 8.Armadios 9.Jared Tua'Tha 10.Frigg 11.Shogun Moto 12.Yamprash 13.Sandin Devaseline 14.Makeme Good 15.Shajimas Claw 16.Culcullen 17.Nasir Aled 18.Majama 19.m17624 20 Sub Damage 21.Sneer Quen 22.Ravaun 23.Hugo Nebula 24.Zarox Ilphukiir 25.Murder Love 26.Mikal Zackfelt 27.Reneviah 28.Suelle 29.omg The Key 30.Armadios 31.daauneal 32.Maj Woodcock 33.Elsinaril 34.Catybug 35.impojeje 36.Qreq 37.Sinistro 38.Jiggy 39.Liamie 40.Rollyro 41.Kager O 42.Eco Del Sol 43.Preator Phenix 44.Natris 45.Niels Black 46.Gabriel Hunt 47.Fallen Ninja 48.Mackir 49.Mustange 50.Slime Andrew. 50 of us have got the same problem.but I did count only since 13.11.07 and only from this forum:Conection to server lost..If I spelled names incorrectly Iam very sorry about it. It is a couple of more threads to count yet in :Known Issues and Wrokarounds but.. I'M off to bet now All the best to people who can not enjoy play EvE.
Darth Nerf	Posted - 2007.11.26 01:09:00 - [566] Count me in with 4 accounts, and I'll cancel 3 of those if this problem persists. My main account has 9 months left unfortunately.
Sneer Quen Seven. Enuma Elish.	Posted - 2007.11.26 09:00:00 - [567] polish eve-centrala website has at least 10 players i did not see them in this thread so count much more than posting people btw - i think i saw a common point - router and sharing internet between machines
Sneer Quen Seven. Enuma Elish.	Posted - 2007.11.26 09:01:00 - [568] and check other threads - like c++ runtime error i.e which talk about the same bug
Erdisk Gallente RDIS industries	Posted - 2007.11.26 10:44:00 - [569] I think, there is similar problem in Tabula Rasa MMO game. Frequent disconnects from 13th of November using specific providers. That VPN workaround solved problem for my friends in TR.
Sneer Quen Seven. Enuma Elish.	Posted - 2007.11.26 11:14:00 - [570] i'm normal user application for me can be working or not i will not engineer much for any application especially i have it nicely set up

Mtranski Merch Industrial GoonSwarm	Posted - 2007.11.26 11:28:00 - [571] Originally by: ISD BH Garik Michaels Hi Guys, could you please try this - http://oldforums.eveonline.com/?a=topic&threadID=620747 it may work for some people. If a user is experiencing difficulties connecting to our default port for Tranquility, you may now have the option to use port 3724. We recommend this port only be used if you are not able to connect to port 26000. Since this is not the official EVE port, support for connection issues will be limited. In order to use port 3724, it will be necessary to open your C:\Documents and Settings\%USERNAME%\Local Settings\Application Data\CCP\EVE\settings folder if you use XP or C:\Users\%USERNAME%\AppData\Local\CCP\EVE\settings if you use VISTA and edit the PREFS.INI file. Please change the networkAdvanced=0 to networkAdvanced=1. You will notice that the Eve logon screen will now have a PORT option. Please type in 3724 into the box and connect as normal. If this works for anyone, please post your feedback here so others may try. Thanks Garik BH, Captain This worked for me - thanks!
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.26 11:47:00 - [572] Originally by: ISD BH Garik Michaels Hi Guys, could you please try this - http://oldforums.eveonline.com/?a=topic&threadID=620747 it may work for some people. Tried it last week and today, no joy. Thanks for trying to help out.
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.26 12:51:00 - [573] Ok, things seem to be getting even worse now. I was unable to stay connected long enough to change my skill training. Actually had to try 3 times before I managed to change it. So any update on "the fix"? Or is it a case of fingers crossed that it will be solved in Trinity (which still seems weeks away). My sub runs out in a few days so soon I won't be able to post here anymore as I sure as heck aint renewing under the current circumstances. Gonna look for a refund on my Power of Two account also unless new information comes to light.
Sin mez	Posted - 2007.11.26 14:09:00 - [574] Originally by: Jared Tua'tha So any update on "the fix"? Or is it a case of fingers crossed that it will be solved in Trinity (which still seems weeks away). I actually never had this problem.. until yesterday after i installed the test client with trinity on it.. Now i get the same disconnect errors on my tq client.
Darth Nerf	Posted - 2007.11.26 15:42:00 - [575] Originally by: Sin mez I actually never had this problem.. until yesterday after i installed the test client with trinity on it.. Now i get the same disconnect errors on my tq client. Do you get the C++ error window? If so, welcome to the club
Suelle	Posted - 2007.11.26 15:55:00 - [576] Hi. This is answer which I have got from CCP We have noticed there are a few players in Ireland having this problem, it's very likely that there are some problems with your ISP or their provider that is causing this. I do suggest you contact your ISP and ask them what the problem could be. Best regards, Senior GM Retrofire EVE Online Customer Support How come I can play other online games without any problems??? Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty. If you would like further details please mail [email protected] - Cortes
YAMPRASH	Posted - 2007.11.26 16:23:00 - [577] I`m NTL Ireland customer and have this same problem , will try today 3G from Vodafone, maybe will work for me I have answer mail from CCP too, see below: Hi, If you have a router with a firewall or a software firewall make sure it allows all traffic through port 26000 for both UDP and TCP protocols. You can read through the following article to see if it has information that can help solve this problem, http://kb.eve-online.com/Pages/KB/Article.aspx?id=119 You can test your connection to our server by doing the following, if you encounter problems you can send us the results. To see whether you can get reach our servers or not, please do the following: 1. Press "Start" and select run. Write 'cmd' and press 2. Write 'telnet 87.237.38.200 26000' and wait for the process to finish. If the Command Prompt gives you an error and fails, you are most likely running a firewall of some sort which is blocking the traffic from your computer to our servers. You will need to fix that. However, if the window generates some scrambled letters, you are successfully contacting the servers and you'll need to make a pingplotter test with further connection info. Here's how to do so: Download a program called pingplotter which is available here www.pingplotter.com. If you are running a hardware firewall (SPI Firewall) on your router you will need to disable it, as otherwise this program won't work. Run ping plotter and set it to trace to 87.237.38.200, this being the EVE server, then set it to run at 1 minute intervals for 60 runs and statistics to include these 60 intervals. After that then try to login to the EVE server with the program running in the background. If your connection drops while running the pingplotter program then check if you get any packet loss or unusually high ping times at any node along the way. Save the results as a pp2 file or take a screenshot and send it to us. If you need further assistance, please don't hesitate to contact us again. We'll do all we can to help. Best regards, Senior GM Xamother EVE Online Customer Support Guess what , nothing changed, still Runtime error
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.26 17:30:00 - [578] Originally by: Shogun Moto OK, a Senior technician just called me back. Obviously NTL Ireland had the same problem with "The Game, that shall not be named" (WoW) in the last month and the fixed that. He said that that there is no package filtering going on in NTL. But he will look into that problem and contact CCP if there problem is not on NTL's side. Maybe it is a carrier that has some problems. Well they will find out. So far it is sit and wait for us. Can we, maybe, get an update from the CCP Network guys? Thank you! Posted by Shogun a week ago. This needs CCP's input. A simple phone call from CCP to NTL will achieve more in 1 minute than generic customer #293 inquiring about some "Internet game" will in days.
Suelle	Posted - 2007.11.26 18:37:00 - [579] Edited by: Suelle on 26/11/2007 18:39:12 Edited by: Suelle on 26/11/2007 18:37:53 Originally by: YAMPRASH I`m NTL Ireland customer and have this same problem , will try today 3G from Vodafone, maybe will work for me Hi there Yamprash, will you give us a shout whats the story is with your new provider.Will ya? Im just curious. Personally I dont thing this is gonna help you (us). Thanks
YAMPRASH	Posted - 2007.11.26 19:06:00 - [580] Suelle,I`m just after first try , Vodafone 3 G broadband works good, slow but 3 eve clients in this same time, and no more disconnects , so will stay on that until we will know what happened

Venec Rave Technologies Inc. C0VEN	Posted - 2007.11.26 19:51:00 - [581] Edited by: Venec on 26/11/2007 19:51:54 Originally by: YAMPRASH I`m NTL Ireland customer and have this same problem , will try today 3G from Vodafone, maybe will work for me I have answer mail from CCP too, see below: Hi, If you have a router with a firewall or a software firewall make sure it allows all traffic through port 26000 for both UDP and TCP protocols. You can read through the following article to see if it has information that can help solve this problem, http://kb.eve-online.com/Pages/KB/Article.aspx?id=119 You can test your connection to our server by doing the following, if you encounter problems you can send us the results. To see whether you can get reach our servers or not, please do the following: 1. Press "Start" and select run. Write 'cmd' and press 2. Write 'telnet 87.237.38.200 26000' and wait for the process to finish. If the Command Prompt gives you an error and fails, you are most likely running a firewall of some sort which is blocking the traffic from your computer to our servers. You will need to fix that. However, if the window generates some scrambled letters, you are successfully contacting the servers and you'll need to make a pingplotter test with further connection info. Here's how to do so: Download a program called pingplotter which is available here www.pingplotter.com. If you are running a hardware firewall (SPI Firewall) on your router you will need to disable it, as otherwise this program won't work. Run ping plotter and set it to trace to 87.237.38.200, this being the EVE server, then set it to run at 1 minute intervals for 60 runs and statistics to include these 60 intervals. After that then try to login to the EVE server with the program running in the background. If your connection drops while running the pingplotter program then check if you get any packet loss or unusually high ping times at any node along the way. Save the results as a pp2 file or take a screenshot and send it to us. If you need further assistance, please don't hesitate to contact us again. We'll do all we can to help. Best regards, Senior GM Xamother EVE Online Customer Support Bugreport submitted - I'm doing my part Also, I have ISP from Poland, so I guess it's not exclusive to Ireland...
Complex Potential Soliders Of Eve The Church.	Posted - 2007.11.26 20:12:00 - [582] OK, officially adding myself to the list of the damned. Was fine yesterday (25th Nov) and now I cannot even log in, just crashes back to desktop while trying to load the character select screen. It takes a lot longer to check status and then dumps me back out saying connection lost. WTF is going on here??
Lupusan	Posted - 2007.11.26 21:03:00 - [583] same same
Maluters	Posted - 2007.11.26 21:27:00 - [584] Edited by: Maluters on 26/11/2007 21:27:29 Ok I've just cancelled my subscription. I've been waiting for 2 weeks for CCP to solve this problem. My patience has gone. There are a lot other mmo games that have much better level of service and technical support.
Darth Nerf	Posted - 2007.11.26 21:28:00 - [585] Originally by: YAMPRASH Download a program called pingplotter which is available here www.pingplotter.com. If you are running a hardware firewall (SPI Firewall) on your router you will need to disable it, as otherwise this program won't work. Run ping plotter and set it to trace to 87.237.38.200, this being the EVE server, then set it to run at 1 minute intervals for 60 runs and statistics to include these 60 intervals. After that then try to login to the EVE server with the program running in the background. If your connection drops while running the pingplotter program then check if you get any packet loss or unusually high ping times at any node along the way. Save the results as a pp2 file or take a screenshot and send it to us. I am now running pingplotter against EVE-server constantly to check if my connection has anything to do with crashes.
culcullen	Posted - 2007.11.26 21:36:00 - [586] I CHANGED MY ISP FROM NTL TO IRISH WIRELESS BROADBAND, I HAVE NO PROBLEM SO FAR. LOGON IS 100% BUT STILL THINK CCP PATCH HAS SOMETHING TO DO WITH THIS... I WILL RING NTL TOMORROW AGAIN
Venec Rave Technologies Inc. C0VEN	Posted - 2007.11.26 21:42:00 - [587] Originally by: culcullen I CHANGED MY ISP FROM NTL TO IRISH WIRELESS BROADBAND, I HAVE NO PROBLEM SO FAR. LOGON IS 100% BUT STILL THINK CCP PATCH HAS SOMETHING TO DO WITH THIS... I WILL RING NTL TOMORROW AGAIN GOOD TO KNOW
Prien	Posted - 2007.11.26 22:05:00 - [588] Had exactly the same problems. Could not keep a connection for more than a few minutes. Tried everything suggested here and still no joy :( Tearing my hair out.... So last ditch before firing the PC through the study window I swapped my Zoom Wireless X6 Router over to a D-Link DSL-300T single port ADSL modem. Connection's been up now for over 20, no, 30 minutes now and I can't believe it. This won't be a one solution fit's all, but have a look at your gear. Definately worth a go if you haven't already considered your kit. Hope everyone gets sorted Regards P
Complex Potential Soliders Of Eve The Church.	Posted - 2007.11.26 22:10:00 - [589] Just out of interest, how many people here are NOT on Tiscali and experiencing this problem? Mine has just gone wrong and I'm not convinced that Tiscali are to blame despite all their bad press.
Danillo Z	Posted - 2007.11.26 22:17:00 - [590] My eve has been woking fine all day until 21:30, my character screen is blank and disconnects when i finally did get in after 10mins my eve exe had a runtime error. Now I'm back to a blank charachter screen.

Mustange	Posted - 2007.11.27 03:35:00 - [591] It is not the service provider. I'm on the east coast of the US using a broad band cable connection. Nothing else drops off. this afternoon I was able to be in game for almost two hours before it dropped off. This evening, 10 PM local, I was in less than three minutes before a lost connection message. I noticed that as the number of players on line dropped I was able to stay connected longer.
Sin mez	Posted - 2007.11.27 07:34:00 - [592] Originally by: Complex Potential Just out of interest, how many people here are NOT on Tiscali and experiencing this problem? Mine has just gone wrong and I'm not convinced that Tiscali are to blame despite all their bad press. I'm not. 705762007.11.27 07:28:38:930UserError: [GPSTransportClosed.infomodal] Connection Lost - The transport has not yet been connected, or authentication was not successful. {'what': 'The transport has not yet been connected, or authentication was not successful.'} Only started on my tq client after i installed the test client.
Complex Potential Soliders Of Eve The Church.	Posted - 2007.11.27 07:40:00 - [593] Originally by: Sin mez Originally by: Complex Potential Just out of interest, how many people here are NOT on Tiscali and experiencing this problem? Mine has just gone wrong and I'm not convinced that Tiscali are to blame despite all their bad press. I'm not. 705762007.11.27 07:28:38:930UserError: [GPSTransportClosed.infomodal] Connection Lost - The transport has not yet been connected, or authentication was not successful. {'what': 'The transport has not yet been connected, or authentication was not successful.'} Only started on my tq client after i installed the test client. Perhaps something in the last patch has lit us up for Tiscali's FUP radar. I got back on at 22:20 last night. Another guy I know who is also with Tiscali said he experienced the same problem for exactly the same amount of time. Oh dear.
Sin mez	Posted - 2007.11.27 07:56:00 - [594] Originally by: Complex Potential Perhaps something in the last patch has lit us up for Tiscali's FUP radar. I got back on at 22:20 last night. Another guy I know who is also with Tiscali said he experienced the same problem for exactly the same amount of time. Oh dear. For me it started on sunday i think. I'm not using any of the so-called 'problem' isp's. Never had any problems for the last 2 years.
Sneer Quen Seven. Enuma Elish.	Posted - 2007.11.27 09:39:00 - [595] what is really interesting different people have different providers in different countries and different dates when problems started it looks like different providers had hardware/software updates for their infrastructures that blow up part of their eve-playing clients it is not one provider so it is not player problem something in global infrastucture changes and it needs CCP attention
YAMPRASH	Posted - 2007.11.27 09:48:00 - [596] I`m not sure now , most of them are in “UPC group” , to be absolutely sure send mail to CCP and UPS with 1 hour ping plotter scan , will see where is problem
Sinistro	Posted - 2007.11.27 11:11:00 - [597] I dont see in how this problem is from the connection tbh. It just does not make any sense to me, I have this runtime error and constant crashes on 1 pc while my other pc standing next to and is connected with cable to the same router and does not crash at all. the pc that is stable is an P4 3200, the pc that drops is a amd athlon 64 dualcore 3800+, to me it looks more that the current eve client has some troubles with the newer cpu's and that causes to crash eve. That the connections causing this I dont see how this could be.
Qreg	Posted - 2007.11.27 18:00:00 - [598] unfortunatelly still no change, cannot play eve at all :( very dissapointing :(
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.27 19:49:00 - [599] Uses the last few days of his subscription to peek at the thread to see if there's any official response again leaves disappointed, but sadly not a bit surprised
Danillo Z	Posted - 2007.11.27 21:39:00 - [600] Again the same time as last night i am unable to logon onto eve, around 30k players online atm so maybe this has something to do with it? This is soooo damn annoying!! Btw i'm on Pipex central UK

Suelle	Posted - 2007.11.27 22:54:00 - [601] Hi Just got answer mail from CCP: Sent - 11/27/2007 8:49:00 PM -------------------------------------------------------------------------------- Hi. I've sent a request to our ops team so they can look into the networks structure and set up to see if there's been some change there that could be the cause of this. At the moment we can't see anything on our side that could be the cause of this since it would affect all our playerbase instead of a selected few. I checked our older connections and they all seem to be routed through a company in Austria from what I can see ( IP's 213.46.160.13 and 213.46.165.13 ). It is possible that this service provider is having problems since Polish ISP's that use this provider seem to be having the same problem. Best regards, Senior GM Retrofire EVE Online Customer Support
woodman az Gallente United Space Aillance USA	Posted - 2007.11.27 23:53:00 - [602] Edited by: woodman az on 27/11/2007 23:53:20 Originally by: Suelle Edited by: Suelle on 27/11/2007 23:13:42 Hi Just got answer mail from CCP: Sent - 11/27/2007 8:49:00 PM -------------------------------------------------------------------------------- Hi. I've sent a request to our ops team so they can look into the networks structure and set up to see if there's been some change there that could be the cause of this. At the moment we can't see anything on our side that could be the cause of this since it would affect all our playerbase instead of a selected few. I checked our older connections and they all seem to be routed through a company in Austria from what I can see ( IP's 213.46.160.13 and 213.46.165.13 ). It is possible that this service provider is having problems since Polish ISP's that use this provider seem to be having the same problem. Best regards, Senior GM Retrofire EVE Online Customer Support Thanks Yamprash for info :) RetroFire You are quickly loseing our confindance! This did not affect any of us until CCP's last patch. QUITE BLAMING OUR ISP======================================s!!!!!! God give me strength... Promises made > Promises Kept IT IS HAPPENING AGAIN...TRUST NO ONE
Dagda Dia	Posted - 2007.11.28 00:05:00 - [603] Been a helicopter mechanic since 1968. When we have a new problem on the ship the first thing we do is see what maintenance or upgrades were done recently and look to see if that may of cause the problem. We DON'T start accusing the owner of the airport because they let is in (like a ISP) nor the guys that work in the tower. CCP what did you code in your last patch that missed us up? The problem is too wide spread to be a end user issue. Move along nothing to see here, yes I am a ALT Just portecting my main.
Korth Amarr Serenity Technology	Posted - 2007.11.28 05:47:00 - [604] Fix it please. Losing con every 5-10 minutes.
Sinistro	Posted - 2007.11.28 06:49:00 - [605] Originally by: Suelle Edited by: Suelle on 27/11/2007 23:13:42 Hi Just got answer mail from CCP: Sent - 11/27/2007 8:49:00 PM -------------------------------------------------------------------------------- Hi. I've sent a request to our ops team so they can look into the networks structure and set up to see if there's been some change there that could be the cause of this. At the moment we can't see anything on our side that could be the cause of this since it would affect all our playerbase instead of a selected few. I checked our older connections and they all seem to be routed through a company in Austria from what I can see ( IP's 213.46.160.13 and 213.46.165.13 ). It is possible that this service provider is having problems since Polish ISP's that use this provider seem to be having the same problem. Best regards, Senior GM Retrofire EVE Online Customer Support Thanks Yamprash for info :) READ THIS PART GOOD: At the moment we can't see anything on our side that could be the cause of this since it would affect all our playerbase instead of a selected few. Its only effecting a SELECT FEW, seems that is no priority for ccp then.
Reneviah	Posted - 2007.11.28 07:54:00 - [606] Subscription cancelled. Good luck.
Qreg	Posted - 2007.11.28 10:13:00 - [607] So maybe CCP could also contact Chello (UPC) in order to investigate the origin of the DC problems many of us are experiencing? You as a company have better chance of making them do their work then us simple users.
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.28 11:14:00 - [608] Yup CCP needs to contact them. In the meantime, does anybody have a contact email for that isp? We can coordinate a mass email request (not spam, just one from everybody) as one or two will most likely be ignored. But yes, CCP really needs to get onto this, I cant see even a number of emails from strangers achieving anything. So can we get a statement that ccp are on the problem and will contact said isp?
YAMPRASH	Posted - 2007.11.28 13:04:00 - [609] I sent mail to CCP yesterday with ping scan scanned for 1 hour , receive mail from CCP today : Hi, I suggest you have a word with your ISP regarding the quality of your internet connection. Over the course of an hour, you have an average packetloss of 1,5% which peaks at 100% at one point. I'm afraid this needs to be rectified in order for you to keep a stable connection. Best Regards, GM Sunshine Eve Online Customer Support So, contacted to UPC Customer service by phone ,they checked my router ,line, connection to eve server , and told me than there is no problem with UPC (NTL) connection and I should contact CCP , ................... I probably will change my provider to 3G Vodafone , its working ,checked yesterday
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.28 13:14:00 - [610] NTL has also told me it's not on their end. The only hope I have left is that CCP will contact either NTL or the Polish ISP that was mentioned and just try and sort this one out. I think one of the issues is how Eve handles "idle" play. For example, leaving aside all the current problems, if you spend too long creating a new character, when you try enter space, the connection will have died. And tbh, I think changing ISP's just to play one game should not even be an option. If the problem lies with an ISP or some part of the route, it should be up to CCP with the help of the players to remedy this (as has been my experience with other MMO's). My net connection is fine, it's just Eve that is an issue. I'm not changing ISP.

Kurull Skullsplitter Minmatar Citizens of E.A.R.T.H. E.A.R.T.H. Federation	Posted - 2007.11.28 15:13:00 - [611] Edited by: Kurull Skullsplitter on 28/11/2007 15:13:42 I've been having multiple disconnects running two characters one client installation folder now for about the last 72 hours. Cleared the cache didn't help. Also did the usual power down and restart of my IP connection hardware.
ShogunAssassin System-Lords Insurgency	Posted - 2007.11.28 15:51:00 - [612] Originally by: Jared Tua'tha NTL has also told me it's not on their end. The only hope I have left is that CCP will contact either NTL or the Polish ISP that was mentioned and just try and sort this one out. I think one of the issues is how Eve handles "idle" play. For example, leaving aside all the current problems, if you spend too long creating a new character, when you try enter space, the connection will have died. And tbh, I think changing ISP's just to play one game should not even be an option. If the problem lies with an ISP or some part of the route, it should be up to CCP with the help of the players to remedy this (as has been my experience with other MMO's). My net connection is fine, it's just Eve that is an issue. I'm not changing ISP. QFT. Same prob here cannot login. Quote: "Naaah, lets make tyres illegal! That'll slow the buggers down!"
Kurull Skullsplitter Minmatar Citizens of E.A.R.T.H. E.A.R.T.H. Federation	Posted - 2007.11.28 19:49:00 - [613] Originally by: Kurull Skullsplitter Edited by: Kurull Skullsplitter on 28/11/2007 15:13:42 I've been having multiple disconnects running two characters one client installation folder now for about the last 72 hours. Cleared the cache didn't help. Also did the usual power down and restart of my IP connection hardware. Today I did major maint work on the local system. Uninstalled all of EVE and did a fresh download of the installation and re-installed. First try. Would not connect. The Client showed the server up and running with however many online. GRRRRRRRRR
Mustange	Posted - 2007.11.28 21:38:00 - [614] Now, not only is the connection to server being lost but I can't log in because the maximum number of players are logged in, approx 30,592. Thanks for making me a second class citizen.
ShaffGT White Star Corporation Talon Alliance	Posted - 2007.11.29 05:25:00 - [615] i got constant dc every 5 minutes , what happent ? :(
Monticore D'Muertos Caldari United Society Starfleet	Posted - 2007.11.29 14:32:00 - [616] same here every few minutes, get the virtual c++ runtime error first ever problems with running eve, started yesterday reinstalled eve registry scan, rebooted still does it, any new info?
m17624	Posted - 2007.11.29 14:57:00 - [617] (NTL Broadband User) I have discovered something unusual, a petition that I have active with a GM asked for me to run a few pingplotter tests and I won't go into detail of all the results but all my pings for an hour turned out excellent,where is the unusual part you might ask? the second test I ran was to run pingplotter as I was playing Eve,I set a 1 second interval and sure enough within a few minutes I got a disconnection but heres the strange part,all the pings were still under 22ms with no packet loss...and I was monitoring it constantly no packet loss or high pins before the disconnection and none as it disconnected either....
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.29 15:20:00 - [618] I'm at a loss. Rang NTL again, talked to a few people, waiting for them to ring me back... Something changed somewhere. I just wish CCP would ring them and ask "are you doing anything to block the service we supply to our customers". I honestly dont think they are but it would rule out NTL themselves as a problem. I half blame the fact that Eve tends to be extremely unforgiving when it comes to disconnecting you for idleness. I tried logging in again today. Longest before disconnect, about 5 minutes. Shortest about 5 seconds... If NTL get back to me and say it's nothing on their end (it'll be at least the third time they have checked that I know of) then I'm giving up. I've done everything I possibly can to try fix this. After this step there's nothing more I can do.
culcullen	Posted - 2007.11.29 19:36:00 - [619] Ok, some updates, The link below is the company that CCP uses to host the game, This is where the game falls over for me, anyone else?? http://www.limelightnetworks.com/solutions_games.html Next thing on the list of goodie's Tabula Rasa and Guild wars are having the same problem's http://eu.plaync.com/eu/help/knowledgebase/ Guess who they use, so use pingplotter and check for this .llnwd NTL is just saying check CCP, Now my connection is dropping from this site, since 3 days ago YuzhUral-TTK-gw.transtelecom.net http://www.pstruh.cz/util/trace.asp?Host=89.237.38.200&Hops=200&TimeOut=3000 We need to help one another, no hippie jokes What i read on the web is these, Hosting companies of the games, are running programmes to slow down torrents and all that jazz... Maybe we need to ask what is on our systems, is it a mac address filter they have and we all have downloading torrents..
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.29 20:26:00 - [620] I can barely log in anymore to change skills. Stuck on Checking Status. EveMon is going crazy.."server online, server offline, server online...". I know already what NTL will tell me again when they ring, "It's not on our end". Two weeks since this problem started (for me, longer for others) and nothing has changed. Everyday more people are adding themselves to the list. Sub runs out tomorrow. Renew canceled.

gee mine	Posted - 2007.11.29 21:01:00 - [621] Originally by: Jared Tua'tha I can barely log in anymore to change skills. Stuck on Checking Status. EveMon is going crazy.."server online, server offline, server online...". I know already what NTL will tell me again when they ring, "It's not on our end". Two weeks since this problem started (for me, longer for others) and nothing has changed. Everyday more people are adding themselves to the list. Sub runs out tomorrow. Renew canceled. Exactly the same problem. Can connect only for couple minutes. First connect in a day is the longest. Started after last patch. Many times get stucked in character selection operation...I just start thinking about visiting guys in CCP personally, its not so far for me (ireland)
m17624	Posted - 2007.11.29 22:21:00 - [622] I've sent my pingplotter logs into CCP and they show a high ping on 1 of their servers leading to the game server,another server thats run by chello also had a highish ping but their was no packet loss on either one,either way the packets aren't being lost on client side it would seem that either 1)the server is sending packets which are being lost for some reason or 2)the server is just not sending back data for a second or 2 causing us to lose connection.
Pyros	Posted - 2007.11.30 01:50:00 - [623] Seems to me like CCP raised the minimal bandwith required to stay connected to the server without warning... shame. When I started playing 4 years ago, we were worth something to them since we, the community, were relatively small in numbers. But now, since they have so many subscribers, they can afford to lose a few... shame. Then again, it's only my opinion.
Fanjita	Posted - 2007.11.30 01:59:00 - [624] As has been mentioned in this and the other c++ error threads there is no crash file generated butif you check your event viewers it clearly states that the module causing the problem is the python25.dll now i have stated this in the other threads my friend copied his event viewer report into his petition. now im not a programmer but im sure someone at ccp is and maybe they could check the python25.dll to see why it is causing these errors?
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.30 02:15:00 - [625] The issue with the C++ error is, as far as I'm aware, a result of losing connection, not the cause of it. For some people, the code is simply handling badly the connection loss.
Fanjita	Posted - 2007.11.30 03:29:00 - [626] Originally by: Jared Tua'tha The issue with the C++ error is, as far as I'm aware, a result of losing connection, not the cause of it. For some people, the code is simply handling badly the connection loss. thats fair enough but if my friend logs on at my pc he gets the c++ errors all the time, when i play on my character same pc same connection same client i dont disconnect nor get the errors, seems odd to me.
Ragorr	Posted - 2007.11.30 04:08:00 - [627] Add me to the list.. Very fustrated as I keep being dropped..can we please fix this some how? I am located in Canada and ever since that last patch its been non playable
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.30 08:57:00 - [628] Originally by: Fanjita thats fair enough but if my friend logs on at my pc he gets the c++ errors all the time, when i play on my character same pc same connection same client i dont disconnect nor get the errors, seems odd to me. That is very weird. I actually checked to see if the problem was character based by logging in in a friends house, but the connection seemed fine there. I also have a Power of Two account (which I will be looking to obtain a refund for as its useless to me seeing that this problem hasnt been fixed ) which experiences the same problem.
m17624	Posted - 2007.11.30 11:34:00 - [629] Well one things for certain CCP aren't to bothered by it and should why would they they have 35,000 subscribers so what if a few hundred can't play its clearly not a problem with our isp's the problem is either server side or a problem with a server that our connections are routed through to get to the eve server. CCP has to contact those server companies,they aren't going to do anything if a few random people call up complaining when their not even a customer to that company in anyway. There is only 2 servers that could be causing the problems and I have given CCP the ip address's of both servers,1 of which belongs to them and 1 to a company called Chello.
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.30 21:05:00 - [630] Edited by: Jared Tua''tha on 30/11/2007 21:07:07 Well NTL got back with the expected answer. Nothing on their end. I pushed them to check yet again so they said they'd ring back. They're pretty tired of me at this stage. I'm just fed up with the whole thing. Back and forth between CCP and the ISP. Both saying its not them. With Trinity coming up we can forget any solutions, seems like this issue has pretty much null priority. Thanks to the ISD guys and the GM that tried to help, but with an issue like this it simply needs a dev communicating with the players and potential problem ISP/Servers on the routes to get anywhere. Constantly ringing the ISP ourselves when they keep telling us its not them only gets us flagged as an overly annoying customer. Enjoy Trinity those who can play. Time for me to start fighting to get a refund for my power of two account.

culcullen	Posted - 2007.11.30 23:42:00 - [631] Originally by: m17624 Well one things for certain CCP aren't to bothered by it and should why would they they have 35,000 subscribers so what if a few hundred can't play its clearly not a problem with our isp's the problem is either server side or a problem with a server that our connections are routed through to get to the eve server. CCP has to contact those server companies,they aren't going to do anything if a few random people call up complaining when their not even a customer to that company in anyway. There is only 2 servers that could be causing the problems and I have given CCP the ip address's of both servers,1 of which belongs to them and 1 to a company called Chello. CHELLO IS NTL= ISP
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.11.30 23:51:00 - [632] Quote: CHELLO IS NTL= ISP Aye, Chello is UPC and UPC bought NTL a good few months ago, cant remember the details. When I was onto NTL, I pointed out to them that Chello, which was technically part of their company, might be the source of the problem and asked them to check, so if they aren't fibbing, then they would also have checked it before getting back to me with the "contact CCP" answer. I've been going back over the entire thread in the last few hours of my sub. Has anybody confirmed that connecting directly to the router (assuming you have a wireless router) and disabling the wireless facility works? I can't do this as the router is in my flatmates room and he's too busy with his own stuff to have me messing about with his computer. In my last breath of effort on this topic, for folk out there that are more network savvy than myself, could the issue be the keepalive/whatever packets that seem to be the cause of the problem, be somehow getting messed up via the wireless connection? Anybody know of any utilities that can monitor such a thing? Anybody got a devs phonenumber?
m176244	Posted - 2007.12.01 00:32:00 - [633] I know chello is a part of UPC but both chello and ntl are run independently,ntl's tech support doesnt have access to chellos servers to see if changes were made all they can do is check the route and ping times which have come back fine constantly if ccp called UPC themselves they would get more help then a few irrate customers
Shogun Moto	Posted - 2007.12.01 07:16:00 - [634] Forum link Check this link out. It also solves the NTL problem. Looks like it is the ISP after all.
Suelle	Posted - 2007.12.01 16:49:00 - [635] Hi Shogun I try use mentioned tunnel but I can not find : Now open eves prefs.ini and change the line networkAdvanced=0 to networkAdvanced=1 can you help me locate this thing,please
m17624	Posted - 2007.12.01 18:59:00 - [636] I still wouldn't agree that its entirely an isp problem,another eve player fanjita has said "thats fair enough but if my friend logs on at my pc he gets the c++ errors all the time, when i play on my character same pc same connection same client i dont disconnect nor get the errors, seems odd to me." That isn't being caused by an isp if it was fanjitas account would also be disconnected but his friend logs on and he disconnects,now that is very odd.
liamie	Posted - 2007.12.01 19:31:00 - [637] Hi Suelle that folder is hidden, what u have to do is go to my computer, tools,folder options, view, and then tick the box that says show hidden files or folders then u should be able to see it. I just installed the tunnel and so far its seems to be working great.
Pettu Species 5618 R0ADKILL	Posted - 2007.12.01 19:46:00 - [638] I've got the same problem here, can only play for 4-5min intervals at most when this is happening. Sometimes I can play for hours without disconnecting though. The ISP i'm using is siminn in Iceland, so this problem is not restricted to one ISP if it's an ISP issue. Been trying a bunch of the suggested solutions but nothing works. Gonna try the vpn someone suggested. ---- Working on a new sig
Zanpt	Posted - 2007.12.02 17:10:00 - [639] From where I sit there appears to be a serious problem in llnew.net (Limelight Networks). My traffic goes into llnew.net in Dallas, Texas, and gets to the CCP IP address 11 hops later. PingPlotter is showing horrible packet loss from ve5.fr4.dal.llnew.net (69.28.171.106) all the way to the target, 87.237.38.200. Once in a great while one of my pings will take a different route, through Level3, and when it does, it gets to CCP cleanly in half the number of hops.
Zanpt	Posted - 2007.12.02 17:27:00 - [640] Very interesting. I have a second Internet feed and checked how it routes -- it seems to route consistently through Level3. On the first feed, the one that goes through llnw.net, I have 11% packet loss over the course of 909 pings. On the second feed, the one that goes through Level3, I have 0% packet loss over the course of 234 pings. It looks like I will be able to swing the PC over to the "better" Internet feed and be able to stay connected to Eve.

ShogunAssassin System-Lords Insurgency	Posted - 2007.12.02 18:54:00 - [641] Originally by: Jared Tua'tha Quote: CHELLO IS NTL= ISP I've been going back over the entire thread in the last few hours of my sub. Has anybody confirmed that connecting directly to the router (assuming you have a wireless router) and disabling the wireless facility works? I can't do this as the router is in my flatmates room and he's too busy with his own stuff to have me messing about with his computer. Ive done this and all thats changed is that while on the wireless router I got 'Status Unknown ' the whole time and was unable to connect to server whatsoever. After i unplugged the wireless I started to get connection only to be disconnected about 2mins later. However sometimes I could stay logged in for longer periods of time 1+ hrs but would eventually CTd. I am also using NTLIreland and have been told that the problem is not with them. Quote: "Naaah, lets make tyres illegal! That'll slow the buggers down!"
microchick	Posted - 2007.12.03 13:15:00 - [642] Just got of the phone to Ntl Ireland and they told me the same thing, Its not an issue with them, suggested I lower the resolution to see if that helps.. I suppose i'm just posting to add myself to the list of affected ppl.
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.12.03 14:16:00 - [643] Originally by: microchick suggested I lower the resolution to see if that helps.. I suppose i'm just posting to add myself to the list of affected ppl. Please don't tell me they were referring to the screen resolution...
ShogunAssassin System-Lords Insurgency	Posted - 2007.12.03 14:29:00 - [644] Originally by: Jared Tua'tha Originally by: microchick suggested I lower the resolution to see if that helps.. I suppose i'm just posting to add myself to the list of affected ppl. Please don't tell me they were referring to the screen resolution... Quote: "Naaah, lets make tyres illegal! That'll slow the buggers down!"
Mick Tyxx Rave Technologies Inc. C0VEN	Posted - 2007.12.03 15:14:00 - [645] Any response form CCP. yet? Or they still say its ours/ISP fault? You sell faulty product sirs, and have no balls to admit that.
YAMPRASH	Posted - 2007.12.03 15:29:00 - [646] Originally by: Mick Tyxx Any response form CCP. yet? Or they still say its ours/ISP fault? You sell faulty product sirs, and have no balls to admit that. Agree, and after next path probably we`ll see miracle , everything will be ok , and no one will tell you where was problem , I hope they will fix that in next Wednesday
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.12.03 15:44:00 - [647] I've reached the conclusion it's a mixture of CCP being overly heavy handed with disconnecting "idle" connections, and some ISP's/routes affecting keepalive/whateveryoucallthem packets. In most cases, I don't believe it's because an ISP is throttling EvE or doing anything specific. I don't know enough about networking to suss out what is happening to the packets. So as far as I can see, the only solution is that CCP lessens the "disconnect idle clients" settings impact (which they most likely won't do as the server load has increased, hence why they upped the setting in the first place last patch) or CCP gets on to isp and providers and finds out why the keepalive data is somehow being affected and implement something to compensate for it. It's only my view on what's happening, nothing official, but after working so hard to solve the problem it's the only conclusion I can come too.
Gamer Maximus	Posted - 2007.12.03 17:39:00 - [648] A quick suggestion: everyone who is having this problem check the number of hops to reach your target. If you have to many hops, it is possible that the TimetoLive variable in the packets being sent is running out, causing that packets to be dropped entirely.
Korth Amarr Serenity Technology	Posted - 2007.12.03 17:39:00 - [649] I agree Jared.
Komoddo	Posted - 2007.12.03 19:41:00 - [650] Originally by: liamie Hi Suelle that folder is hidden, what u have to do is go to my computer, tools,folder options, view, and then tick the box that says show hidden files or folders then u should be able to see it. I just installed the tunnel and so far its seems to be working great.

Suelle	Posted - 2007.12.03 19:44:00 - [651] Originally by: liamie Hi Suelle that folder is hidden, what u have to do is go to my computer, tools,folder options, view, and then tick the box that says show hidden files or folders then u should be able to see it. I just installed the tunnel and so far its seems to be working great. Thank liamie...I have found prefs.ini but when I opened it I couldn't find any option such as : network Advanced=0 to networkAdvanced=1.. I could be blind or thick.Iam not very familiar with computer stuff.
Budseed Othello	Posted - 2007.12.03 22:05:00 - [652] Saw this in one of the many posts on this issue. When in game, try pressing Ctrl+Alt+Shift+"M". This brings up the 'monitor' GUI with several window tabs - of particular note is the "Network" tab. It dynamically shows you the data packets going into and out of your computer over 5,10,15,30 and 60 sec. This may be useful in showing you exactly when you loose your connection (even though the screen still looks peachy!) There's lots of other stuff in there that might be of use to some tecchie as well... btw Got the same prob - in the UK with Virgin ADSL (bad!)
Suelle	Posted - 2007.12.03 22:29:00 - [653] I have found and changed prefs.ini....Couldn't log in. I tryied over 20 times to log my char-no results . This really makes me fk tired. We'll see what's gonna happen 5th.Dec.07 when CCP issues that new thing. Probably...nothing... 13.12.07 it's gonna be 1 month anniversary when I started crashing.... I pay money for nothing so far. I need me money back or Isk!!!
Amar Stack Amarr Astra Ominae	Posted - 2007.12.03 23:32:00 - [654] You must add this line: networkAdvanced=1 on the end of the file if you don't have it in prefs.A lot don't are . Originally by: Suelle Originally by: liamie Hi Suelle that folder is hidden, what u have to do is go to my computer, tools,folder options, view, and then tick the box that says show hidden files or folders then u should be able to see it. I just installed the tunnel and so far its seems to be working great. Thank liamie...I have found prefs.ini but when I opened it I couldn't find any option such as : network Advanced=0 to networkAdvanced=1.. I could be blind or thick.Iam not very familiar with computer stuff.
Suelle	Posted - 2007.12.04 00:58:00 - [655] Thanks Amar for the tip :)I did what you told me and I try connect to port 26000 and 3724 and...still nothing. Port 26000 is loading game for ages,I was waiting something like 30 min and I gave up. Port 3724-no respond. Besides...what can I say : I pay money to play game...I don't pay money to solve problems on me own or with friends from forum FFS!!!. Is this Salvation Army maybe?.I pay money for charity or what?
Fanjita	Posted - 2007.12.04 02:48:00 - [656] Originally by: Jared Tua'tha I've reached the conclusion it's a mixture of CCP being overly heavy handed with disconnecting "idle" connections, and some ISP's/routes affecting keepalive/whateveryoucallthem packets. In most cases, I don't believe it's because an ISP is throttling EvE or doing anything specific. I don't know enough about networking to suss out what is happening to the packets. So as far as I can see, the only solution is that CCP lessens the "disconnect idle clients" settings impact (which they most likely won't do as the server load has increased, hence why they upped the setting in the first place last patch) or CCP gets on to isp and providers and finds out why the keepalive data is somehow being affected and implement something to compensate for it. It's only my view on what's happening, nothing official, but after working so hard to solve the problem it's the only conclusion I can come too. I can go idle/afk in eve for hrs without being disconnected
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.12.04 03:48:00 - [657] Originally by: Fanjita I can go idle/afk in eve for hrs without being disconnected One of the lucky ones then That's why I mentioned that it seems to be a mix of CCP booting idle connections and isp/routes somehow not letting through properly the keepalive packets (that I assume CCP uses) to check clients. I dunno, as I said it's just my conclusion. Won't know for sure unless we get an official statement.
gee mine	Posted - 2007.12.04 09:49:00 - [658] Originally by: Jared Tua'tha Originally by: Fanjita I can go idle/afk in eve for hrs without being disconnected One of the lucky ones then That's why I mentioned that it seems to be a mix of CCP booting idle connections and isp/routes somehow not letting through properly the keepalive packets (that I assume CCP uses) to check clients. I dunno, as I said it's just my conclusion. Won't know for sure unless we get an official statement. but wheeeeeeeeeeeeeeeeeeen ????????
Destructor1792 Minmatar Republic Justice Squad	Posted - 2007.12.04 10:49:00 - [659] Had this problem about a month ago! Client continually disconnecting, HDD going mental, but IP connection settings fine! The cause for me was the Eve cache (located in "My documents/local setting/CCP/Eve"), the main cache ("program files/ccp/eve/cache") and also the capture folder ("program files/ccp/eve/capture"). Capture folder had nearly 5k of log files . Backed up each of the folders before deleting them, restarted the client & no problems since. Also noticed that since doing this, CPU usage has stabilised, memory usage has dropped, HDD activity is nearly non existent & when viewing the ingame ROT/ FPS / packet monitor, the amount of lost packets are at a minimum. Hopefully that bit of info will help solve some of your problems. . ______________________________________ *Bringing The Fun Back* I Have No Fear, Fear is for the weak.
Goldis Caldari Mythos Corp RAZOR Alliance	Posted - 2007.12.04 12:31:00 - [660] Yeah guys, look into this.. I'm getting kicked out of game about 20times per hour as it is.. makes it unplayeable after an even year. Btw, it's not about the cache, as I did reinstall eve. ---- De Gustibus et Coloribus non disputandum est.

Suelle	Posted - 2007.12.04 17:30:00 - [661] Edited by: Suelle on 04/12/2007 17:30:19 Hello I reinstalled and installed game at least 6 times.No results at all Im getting disc.every 2-5 min.The game is non playable for me since 13.11.07. This is 22nd day off of Game
Fanjita	Posted - 2007.12.04 18:11:00 - [662] Originally by: Jared Tua'tha Originally by: Fanjita I can go idle/afk in eve for hrs without being disconnected One of the lucky ones then That's why I mentioned that it seems to be a mix of CCP booting idle connections and isp/routes somehow not letting through properly the keepalive packets (that I assume CCP uses) to check clients. I dunno, as I said it's just my conclusion. Won't know for sure unless we get an official statement. Aye tis odd my friend gets booted as soon as he logs on when using my client my pc and my connection we are both with ntl and live within a 5 minute walk of each other as i say i can go idle all day and not get booted.
Eritae Car'dass	Posted - 2007.12.04 22:55:00 - [663] Hi guys, i tried that program what has been spoken here, and here is what i found: I'm from Czech Republic and my ISP is UPC (of course..:-(....) all communication with eve srvr is going thru srvr aorta.net (it belongs to Austrian part of UPC empire) this srvr may be filtering packets because it have 50% packet loss. And this occured after last patch, no problems before it. Friend wrote petition to ccp, and u all know their answer...:-/ But what i think is, that this case is for CCP, not for us, customers. I think CCP must make a dialogue with UPC (in my case UPC Telekabel Wien GmbH, cuz Czech provider is clear) because eve client using some packets, which this server is filtering (myabe low priority ICMP, don't know it exaclty). If someone from CCP is interested i can provide more details, but i said, this is'nt customer's problem, this is between ccp and upc. My provider (czech UPC) know about it, they done few tests with same findigs, and answered that this is for software developer....:-(
Suelle	Posted - 2007.12.06 00:36:00 - [664] After "Trinity" still have the same disconnection problem....
culcullen	Posted - 2007.12.06 00:44:00 - [665] same here!!! i am out.
gee mine	Posted - 2007.12.06 00:57:00 - [666] Edited by: gee mine on 06/12/2007 01:05:11 same here, nothing has changed. Actually yes, my fps went down. (and I heard people saying th after Trinity the fps should be higher) this is really sad. Im off.
Herodius Caldari	Posted - 2007.12.06 14:37:00 - [667] Guys, dual core processors do this also. You need the dualcore patch from mr Bill. It is allready been discussed but maybe good to tell it again. http://support.microsoft.com/kb/896256
culcullen	Posted - 2007.12.06 19:42:00 - [668] Originally by: Herodius Guys, dual core processors do this also. You need the dualcore patch from mr Bill. It is allready been discussed but maybe good to tell it again. http://support.microsoft.com/kb/896256 I do not understand, the link above has nothing to do with this problem. Anyone with Vista, try the link below. Nothing for sure. http://support.microsoft.com/kb/899148/en-us
Jiggy Minmatar	Posted - 2007.12.06 20:31:00 - [669] Still having the exact same problem.
Methem interimo	Posted - 2007.12.06 20:43:00 - [670] Im getting d/c every 3-5min for hours at a time.. after the new patch..

Hammer'Heart	Posted - 2007.12.06 22:00:00 - [671] Edited by: Hammer''Heart on 06/12/2007 22:02:45 Having the same problem, i start the client and i get a "checking status" for minutes. If i manage to log in, i get disconnected after less than 5 minutes. What the hell it's obvious, it is indeed an ISP problem. I'm using the services of UPC Romania, and as Eritae posted, yes, my connection also goes through this aorta node. After having this problem for days, i can say statistically, it starts rougly at 15.00 CET and lasts till midnight. After midnight it's all fine and dandy. I will try tomorrow to speak with the local UPC employees, but i wonder what would that solve? The connection "works" at least the one under their jurisdiction, what would these saps be able to do if a server in Austria is loosing data packets during the day and not during the night? Unfortunately, changing ISP for me right now, it's also a hassle, but will probably do it if this crap doesn't get fixed. As a last note, as it's their interest we keep playing, maybe CCP can intervene too, as their word would weight more than the word of a few Tiscali or UPC unsatisfied customers. P.S. Very nice Trinity addon, too bad we can't stay logged for more than 5 minutes to play it Tracing route to 87.237.38.200 over a maximum of 30 hops 1 7 ms 7 ms 8 ms 10.130.0.1 2 7 ms 7 ms 7 ms 89.136.99.106 3 17 ms 22 ms 20 ms ro-cj01a-rd1-v893.astralnet.ro [85.186.212.129] 4 19 ms 16 ms 23 ms ro-clu01a-ra1-ge-0-1-0.aorta.net [213.46.170.69] 5 22 ms 21 ms 22 ms ro-buh01a-ra1-so-0-0-1.aorta.net [213.46.170.9] 6 46 ms 46 ms 45 ms de-fra01a-rd1-pos-5-0.aorta.net [213.46.160.73] 7 46 ms 48 ms 47 ms de-fra01a-ri1-ge-11-0.aorta.net [213.46.179.54] 8 55 ms 53 ms 53 ms tge5-4.fr3.frf.llnw.net [80.81.192.221] 9 66 ms 68 ms 63 ms tge1-3.fr4.par.llnw.net [69.28.172.101] 10 63 ms 61 ms 61 ms ve6.fr3.par.llnw.net [69.28.172.117] 11 60 ms 67 ms 60 ms tge1-2.fr4.lon.llnw.net [69.28.171.50] 12 61 ms 62 ms 60 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150] 13 63 ms 59 ms 62 ms 87.237.38.199 14 61 ms 61 ms 60 ms 87.237.38.200
gee mine	Posted - 2007.12.07 00:48:00 - [672] Edited by: gee mine on 07/12/2007 00:48:18 Hello somebody from CCP please help us is http tunnel definitely working for everybody with this problem???I think im gonna try it but i dont wanna pay extra money for it...some links for a good free http tunnel??
The Shamen Huff Technologies	Posted - 2007.12.07 03:50:00 - [673] Guys, for what it's worth, this works for me. I ran pingplotter as suggested in this thread. I realised that eve NEVER disconnects while pingplotter is running. Leave it running on fairly short intervals - indefinately. Problem solved. Hope it works for you. The problem i have now after new graphics patch, is i get BSOD now and then. :(
Sir Substance	Posted - 2007.12.07 04:45:00 - [674] i also am getting disconnects, although not in a predictable pattern. it seems to be fairly random.l sometimes 30 mins, sometimes it disconnects immediately after i log in. it doesn't seem to be related to any activity in particular. system specs: sempron 3100+ @ 2.03Ghz 6600GT no overclock 1024Mb Generic ram
RoCkEt X Caldari The Order of Chivalry Nex Eternus	Posted - 2007.12.07 07:51:00 - [675] i am now having the same problem, only been having it since trinity was deployed tho. running either premium or classic client, makes no diff.
Psychodelica Darwin With Attitude oooh Shiny	Posted - 2007.12.07 08:36:00 - [676] Edited by: Psychodelica on 07/12/2007 08:36:47 tbh looks like trinity fixed this problem for me.... well partially now instead of disconnectcs i get random lag waves.... for 2-3 minutes i cant do anything but the game stays open, all i click, type and stuff gets done all at once after 2-3 mins... its feels like i loose connection and then it comes back without shutting down the client.
Psychodelica Darwin With Attitude oooh Shiny	Posted - 2007.12.07 09:10:00 - [677] yeah me and my hopes.... same thing =( no c++ error though. just a DC and stuck on checking status ....
microchick	Posted - 2007.12.07 09:33:00 - [678] I got a reply from Ntl Ireland today to an email I sent days ago saying, "At the moment we have plenty of customers with this problem and we are trying to sort out the issue." With a bit of luck they actually are working on it.
gee mine	Posted - 2007.12.07 10:36:00 - [679] Originally by: microchick I got a reply from Ntl Ireland today to an email I sent days ago saying, "At the moment we have plenty of customers with this problem and we are trying to sort out the issue." With a bit of luck they actually are working on it. I hope so. Im with NTL too.
Natris	Posted - 2007.12.07 14:38:00 - [680] Please if any provider fixes this and you know what exactly the problem was/have contact on someone from tech support who knows this, post here. All UPC users from Czech Republic and Slovakia are hit by this and UPC basically says everything is OK (we got people totally burned by constantly spamming them with phone calls and all receiving either stupid answers and "no problem here"). If we could find out exactly what is the cause (how to set up timeouts/traffic shaping parameters/whatever), they could maybe listen... at least lets hope for our sake :)

Aslyn Denethorn Caldari	Posted - 2007.12.07 15:57:00 - [681] You guys are lucky that you can get into the game to be disconnected. For me, I get to the login screen, and have to endure about 20 minutes of "Acquiring Bulk Data" before it kicks me off, so I've not even seen the new graphics yet :(
Davthalas	Posted - 2007.12.07 17:03:00 - [682] Just in case people didn't know NTL Ireland is owned by UCP and use the same lines as all of UCP, lines owned by aorta.net So it definitely is an ISP problem as I'm getting this with a few games and I believe it is because NTL/UCP have started traffic shaping/throttling as I can't even get an connection to download torrents after November 13th.
culcullen	Posted - 2007.12.08 17:10:00 - [683] Looks likr the problem is getting worse for allot more countries, Its not all eve, i can't watch any streams any more and its getting worse.. I am going to blame, Terrorist-South park-Mr Bush-Russia-China-Iran-Crab people.. http://oldforums.eveonline.com/?a=topic&threadID=255943&page=3
Annomainder	Posted - 2007.12.08 18:09:00 - [684] Good to see I'm not alone. It's getting hard to play. I'm getting dropped every ten minutes, and if I'm not dropped I get blue screened from an "audio driver" problem. I'm just on the trial, and I'm not signing up if it's this bad. I guess this is somewhat of a recent problem then eh?
gee mine	Posted - 2007.12.09 01:04:00 - [685] greaaaaat, problem fixed. just needed http://openvpn.net/ and some extraordinary man who let me do it through his server
Qreg	Posted - 2007.12.09 11:19:00 - [686] yeah it shouldn't be like this that I need a VPN tunnel to play EVE. GM please get in contact with Chello/UPC and try to sort this problem out.
Elsinaril CHON THE R0NIN	Posted - 2007.12.11 13:37:00 - [687] Edited by: Elsinaril on 11/12/2007 13:36:52 Xposted for relevancy and bump: Issue already medialized on czech gaming web (in czech : ) BTW: UPC = Chello = NTL = Chorus (one company)
Jian Blade	Posted - 2007.12.11 15:43:00 - [688] Edited by: Jian Blade on 11/12/2007 15:45:33 Edited by: Jian Blade on 11/12/2007 15:45:18 Just adding my voice to this. I thought my router was dying due to all the disconnection i am getting atm. Seems like i am suffering the same as all these others! Just a thought: Has the new BITs app for the background installer been picked up on ISP's as a torrent downloader and thus killed the connection?
microchick	Posted - 2007.12.12 10:10:00 - [689] This seems to have gotten worse for me, I can barely log on now.
Steiner Caldari Veto. Veto Corp	Posted - 2007.12.12 10:51:00 - [690] Well... I'm suffering from the same problem and I live in CCPland. I've tried some router fixes, port things and such but to no avail I'm still not able to play Trinity for more then 5 min at a time. Trinity ****** it up for me now again, and I say again since I had this problem a year ago just after some other patch. ---

Mick Tyxx Rave Technologies Inc. C0VEN	Posted - 2007.12.12 22:33:00 - [691] Well CCP, implementing TCP keepalive packets should also do the trick. As for chello I'm quitting tomorrow.
Bodziu II Gallente Aliastra	Posted - 2007.12.12 23:29:00 - [692] Im from Poland and i uses Chello to and i have the same problem like rest peoples here. I getting disconnected from server every 3 minutes sometimes cant even log in with my character to the game. CCP do something with that.
Wet Ferret	Posted - 2007.12.13 12:14:00 - [693] Been getting these frequently, though not constantly. Several times per day at least, at random times. Things will begin to act "laggy", info windows coming up slow and the main view "locking up" for long periods of time (10-30 seconds). Eventually I get booted with the Connection to server lost message. Usually I can't log back in right away, and it won't show me how many players are online, etc. Also, I tend to get the "can't type in password field" problem when this happens, too.
Laerise Amarr PIE Inc.	Posted - 2007.12.13 14:01:00 - [694] Originally by: Wet Ferret Been getting these frequently, though not constantly. Several times per day at least, at random times. Things will begin to act "laggy", info windows coming up slow and the main view "locking up" for long periods of time (10-30 seconds). Eventually I get booted with the Connection to server lost message. Usually I can't log back in right away, and it won't show me how many players are online, etc. Also, I tend to get the "can't type in password field" problem when this happens, too. Same here, I have even reinstalled EVE, doesn't seem to improve things sadly. Addendum: This did not happen as often before Trinity, at least in my case. (Back then maybe once a month, now it happens many times every day )
Natsuno Mirage	Posted - 2007.12.13 22:54:00 - [695] Edited by: Natsuno Mirage on 13/12/2007 22:58:07 PLEASE, i mean really PLEASE.. fix this! It makes me crazy! I don't want to be switching skills only.. I WANT TO BE PLAYING THE GAME!.. Sometimes, it's so bad I get disconnected before I even get to the Character Screen... Sometimes, I must attempt many log-ins, before I'm able to get my Mining Barge out of warp and dock it safe in a station. How am I supposed to make ISK and more importantly, how am I supposed to play EVE?! I can train all skills , I can be able to fly all the ships.. But what for if I cannot make any money to buy them and I never stay online long enough to fly them.
Manowar Seventh	Posted - 2007.12.13 23:52:00 - [696] UPC, Czech Republic same problem for more than a month things are getting worse and worse we are falling down this winter this is a end...
TypoNinja Caldari Metalworks THE INTERSTELLAR FOUNDRY	Posted - 2007.12.14 01:54:00 - [697] well last few days ive been randomly disconnected. It truly is random to, some times i get half an hour or more in before the drop, sometimes it will drop me almost as soon as i log in. Last batch was about 5 times in ten minutes. tracert and ping the server just fine no issues, but the client is regularly, if randomly, losing connection. clearly something in the latest patch didn't see enough QA before it got out.
Quad'Jaran	Posted - 2007.12.14 03:46:00 - [698] Hello i've been having the same issues like everyone else for the past 2 weeks now. All other online games i play i get no disconnect or lag like in eve, and that makes me a sad panda
Shogun Moto	Posted - 2007.12.14 08:08:00 - [699] UPC in Ireland (NTL) isn't working as it should. Even with the fixes from CCP in trinity. I am happily playing eve though, with a workaround. I will make a how-to and post it here on the weekend.
azarij Caldari Caldari Provisions	Posted - 2007.12.14 10:52:00 - [700] Originally by: Shogun Moto UPC in Ireland (NTL) isn't working as it should. Even with the fixes from CCP in trinity. I am happily playing eve though, with a workaround. I will make a how-to and post it here on the weekend. Hi, I'm also in Ireland and also having the connection lost issue every two minutes. Having the workaround would be great! Please post ASAP! If it works you are getting a 20! I'm serious. ------------------- --- -- - CARPE DIEM!

JustMeFigher	Posted - 2007.12.14 13:27:00 - [701] I haven¦t been able to log on at all today, and the connection drops have beeen bad the past few days... And I just started playing again after a 2 year break. Not a good welcome back imo.
Knoetje	Posted - 2007.12.14 14:55:00 - [702] I still have these problems after upgrading to a 7Mbit fiber optic connection. I have 4 accounts and one keeps dcing. The other three are online. according to many the server is lagging badly. However this is just the current situation, usually my accounts dc at random times. This needs fixing immediately, if not I can see myself being forced to suspend my accounts untill a solution has been found or a patch has been deployed. CCP please hurry and fix this as well as all the other bugs. Thank you.
Shogun Moto	Posted - 2007.12.14 17:19:00 - [703] I made a detailed workaround how-to here http://oldforums.eveonline.com/?a=topic&threadID=660292
ChiefEld	Posted - 2007.12.14 22:21:00 - [704] Unfortunatly the only way i could resolve my dropped connection problems is enabling UPNP in my router which is a security issue. on the upside my issues have been resolved for now.
Bozwick Gallente PROGENITOR CORPORATION Intrepid Crossing	Posted - 2007.12.15 00:48:00 - [705] I'm getting the "connection to server lost" message every 5-10min since trinity. Everything was cool before the patch. This makes eve unplayable now and needs to be looked into asap.
m17624	Posted - 2007.12.15 11:03:00 - [706] Just an update with the UPC Connection issues,my accounts time had expired but a GM has kindly added a few days to my subscription so I can run tests for them,they have said they are doing everything possible in resolving this and have not stopped trying to find a solution. They haven't given up on finding a solution
VIncent Vance E.M.P. Industries	Posted - 2007.12.15 23:02:00 - [707] Edited by: VIncent Vance on 15/12/2007 23:02:49 Originally by: Shogun Moto I made a detailed workaround how-to here http://oldforums.eveonline.com/?a=topic&threadID=660292 Thx Shogun, this works great for me. Although when I run the 'route print' command the IP 87.237.38.200 255.255.255.254 doesn't appear, even though I seem to have entered all the IP numbers correctly. btw I assume the paid service doesn't require you to reconnect every hour ?
Kaben	Posted - 2007.12.16 15:55:00 - [708] Stats: ISP-Ridgeviewtel OS: Win XP pro SP2 Notebook: Asus C90S CPU-Intel Conroe Core 2 Duo E6600 2 gig (1gig x2) Corsair 8600gt nvidia 256mb gddr3 I'm located in the USA. Before trinity expansion I had no issues with this. After trinity deployment I started having this problem, not sure at what point because my job requires I travel so I cannot usually play during the week, unless the hotel has internet for customers. When I got home I downloaded trinity and installed. After this I noticed disco's althought they weren't that frequent, maybe one every 12 hrs or so. Now this seems fine 1 disco every 12 hrs, but it started getting worse, know I disconnect every 30 minutes or every 2hrs, I could be idle in a station, actively jumping between gates/stations (my audio is always disabled), or I could be in the middle of a mission. At first I thought it was eve, but no one I knew in game was having this issue. So I decided to call my isp. They watched my connection to see if I was having any packet loss issues, they said I was having no packet loss and would continue to monitor my connection for stability. So I decided to scour eve forums to see if I was alone. I found this thread. After reading through This sounds like my problem, although some people have it more severe then me, I can connect but only for 30min-2hrs at a time. What happens? I have no problems with the login at all. I can connect just fine. During game play all will be well in the land of eve and then I will get a lag spike from nowhere (no I'm not in jita or near caldari space). This lag can last for 10sec or up to about a few min, then I will end up back on my desktop, the eve splash screen will come back up again notifiying "lost connection to server". I click ok it loads everything fine again and I'm instantly able to log back into the game. This is begining to become annoying to say the least. I can't run missions (almost lost my rattlesnake due to this, thankfully it was passive tanked otherwise I would get a nice message from a gm saying there is nothing wrong with there end and I'll have to suckup the loss). I can't take part in pvp for the same reason as missions. The only thing I can do is trading, which I hate. Also when this occurs I have no problem with anything else, If I'm downloading something it doesn't pause, surfing the web it doesn't pause or give me page cannot be displayed screen. On another note while traveling through these pages I continued to get issues with the forums, not dico's, but massive ping (this only occured on eve forums), this didn't effect any other thing I was viewing, only eve forums. Maybe the word to use instead of ping is while moving between pages I got "timed out" from the forums, but a quick refresh fixed this until the next time it happened. As said before I didn't have this problem during revelations, this only started to happen after trinity.
Isan Danderoda Strix Armaments and Defence Acheron Federation	Posted - 2007.12.16 17:31:00 - [709] I had a big problem with disconnects because of the socket being idle too long. Basically my router's firewall would boot me out. Even after updating the firmware I was having issues. Ultimately I put my Eve computer in my DMZ and put a software firewall on my system to compensate for the lack of protection and it did the trick. Now I can sit around for hours without being booted off...which of course means I can actually mine for ice again. If the ping packet thingy works those who had a similar problem should be fine, but otherwise you may want to give this a whirl if you can.
Kaben	Posted - 2007.12.16 19:02:00 - [710] Originally by: Isan Danderoda I had a big problem with disconnects because of the socket being idle too long. Basically my router's firewall would boot me out. Even after updating the firmware I was having issues. Ultimately I put my Eve computer in my DMZ and put a software firewall on my system to compensate for the lack of protection and it did the trick. Now I can sit around for hours without being booted off...which of course means I can actually mine for ice again. If the ping packet thingy works those who had a similar problem should be fine, but otherwise you may want to give this a whirl if you can. I do have a router, but it's not hooked up, I have to rma it because the wireless works like crap on it (worse then dial-up speeds), but like I said it's not hooked up, I'm directly connected to my cable modem so there shouldn't be any problems.

Pish Posh	Posted - 2007.12.16 21:05:00 - [711] I've been having this connection problem as well, but as stubborn as I am I don't stop playing. In doing so I've found that in some systems, mainly high sec, I can last for hours on end with no problems while if I try to hit 0.0 or even some lowsec systems I have trouble staying on. Last night I was pirating in lowsec and travelling in high sec with no problems, but if I stepped foot into 0.0 then I couldn't stay on for more than 5 minutes. Anyone else seeing this?
Mollernak ARK-CORP RONA Alliance	Posted - 2007.12.16 22:18:00 - [712] Hmmm add me to the list that can not even log in.... On my new PC, if I try to run either the premium or classic client, I get stuck at the "Authentication" stage, or if I luckily make it through that I either can't select a character or get disconnected upon joining the game. When I first built the machine I was able to login and play for an hour or so no problem (post trinity), however since have been barely able to log in.... I have cleared cache, uninstalled, reinstalled, turned the firewall off, changed firewall program, and still no solution. Tried to run the program under compatibility modes (Vista). The big irony is my old pc,(connected to the same wireless router) is able to log in with absolutely no delay. As it always has, with very few random disconnects. New machine is Dual core E6750, 2GB memory, 8800GT, Vista home premium (64) Any suggestions?
Hellraiza666 Reikoku Band of Brothers	Posted - 2007.12.16 22:24:00 - [713] im crashin every minute or so now t7700, 8600gt, 4gb ram, 10mb broadband with virgin Originally by: CYVOK ...Very Disappointed, I spent 2 years building a pile of ****. -CYVOK-
Bozwick Gallente PROGENITOR CORPORATION Intrepid Crossing	Posted - 2007.12.17 04:40:00 - [714] I've found that I can stay connected more than 5 min if I continully download the "trinity upgrade" in the background while playing. As soon as the download completes I get disconnected. So this problem has to have something to do with being "idle" for x amount of time. It seems x must = like 10 seconds or something though. This is really starting to **** me off, as it seems the trinity patch made the game unplayable. I sent a petition days ago to to avail. CCP needs to get off their rear-ends and at least aknowledge this problem or they'll be losing another customer.
Morris 159	Posted - 2007.12.17 07:11:00 - [715] Ok this is nber crappy. Yesterday i could play just fine just after 00.00 i had a disco now I'm getting them evry 2 to 3 minutes or so. This isn't normal guys plz do something about it. Greets Morris 159
Shogun Moto	Posted - 2007.12.17 08:04:00 - [716] Originally by: VIncent Vance Edited by: VIncent Vance on 15/12/2007 23:02:49 btw I assume the paid service doesn't require you to reconnect every hour ? That is 100% correct. If you pay you can run this service 24/7. Please review the "packages" on their website.
Jared Tua'tha Minmatar The Graduates Brutally Clever Empire	Posted - 2007.12.17 15:19:00 - [717] Well called NTL again today, explaining about the promised 6 callbacks over the course of 3 weeks which I never got. The guy on support told me that my ticket had been closed with the explanation that it is not NTL, it is the game server that is causing the issue... I explained its UPC based providers that are having the problem, that CCP changed their isp etc. etc. etc. So new ticket open and a "I will ask them to call you back...". When asked what guarantee I had that they would actually call me back this time, I was told that all he could do was pass it on to the next level and basically couldn't guarantee it. This is simply taking the p**s at this stage.
Belloch	Posted - 2007.12.17 18:39:00 - [718] I just recently started playing this weekend and the connection problems have been horrific. I don't see any official responses to this issue and I'm worried that it is going largely ignored by CCP. I am not willing to reconfigure my network, nor VPN into a separate network in order to resolve an issue that this application has. I will simply not use the application if this issue isn't resolved in short order. I really enjoy playing EVE, when I'm connected.
Pish Posh	Posted - 2007.12.17 19:15:00 - [719] Originally by: Belloch going largely ignored by CCP. This seems to be the case since it's been going on for over a month now. BUT IT IS OUR CLIENT THAT IS THE PROBLEM YOU SEE IT CANNOT BE THEIR SIDE
Manowar Seventh RUS-1-UKR Red Alliance	Posted - 2007.12.17 20:27:00 - [720] Shogun, thank you very much. You workaround work for me. I even bought account on yourfreedom.net Maybe I should ask to reimburse that 5 EUR from CCP? :)

Lionidas	Posted - 2007.12.18 03:23:00 - [721] I'm sorry but um, these connection problems are too much. I'll try again after tomorrow's patch but if they're not better after the patch I can't tolerate disconnecting every 3-10 minutes.
phatkat Frontier Economics Fallout Project	Posted - 2007.12.18 04:23:00 - [722] I think im having a similar problem to all of you created a thread recently. http://oldforums.eveonline.com/?a=topic&threadID=662986 The difference with my problem though that it not only doesnt let me connect to Eve but just opening the Eve client and it searches for the status of Tranquility, but it also disconnections me from my wireless internet network. Does this happen to anyone else?
Sneer Quen Seven. Enuma Elish.	Posted - 2007.12.18 09:12:00 - [723] Edited by: Sneer Quen on 18/12/2007 09:12:37 to all Polish UPC users it seems that UPC's node in Austria may be a problem / 80%-90% lost packets run winmtr and send it to technical support to CCP technical support - contact with UPC please - you have much heavier guns and please check type of server client - communication - something at UPC doesn't like it or set longer logout rules
Wacky John	Posted - 2007.12.18 11:13:00 - [724] We have a tremendous problem here in Greece too. Disconnecting is so annoying that i can hardly run missions and as for mining just forget it. The update ruined our gameplay since I and some of my friends can't even mine to renew our gtc's and the only logical solution is to stop playing. I am also dissapointed that CCP neglected all the people that complained for connection problems so far by wrecking their gameplay and i think "when" they manage to "fix it" they should give them at least a free month to entice them stay in the game. If not... from my friends side the 700-850 Euros less bugget for subscription a year may make a point. Thanks, John
Bozwick Gallente PROGENITOR CORPORATION Intrepid Crossing	Posted - 2007.12.18 17:45:00 - [725] Another patch, still can't stay connected, I love this customer service!
Kefo	Posted - 2007.12.19 08:15:00 - [726] Confirming the new patch didn't do anything.
El Kaposo	Posted - 2007.12.19 12:09:00 - [727] I am loosing the connection frequently at star gates. never had any problem before trinity. now, i can be lucky and have a few minutes of play while at a gate, or sit in station or stay the whole time in one system. but i can't effectively play this game. especially with warp bubbles, wars etc. its just impossible to travel. it happens on both of my internet connections and both of my computers, once with premium, one with classic. please fix this. or you may lose another once really enthusiastic fan of your game. i can't be expected to fiddle with my network settings, look into vpn or the like, can i ? i hardly have enough time to play a bit. i think this game should work out of the box, at least to acceptable levels.
Sneer Quen Seven. Enuma Elish.	Posted - 2007.12.19 14:56:00 - [728] don't count on ccp few weeks ago they decided to simply close my petition so i assume it is low priority or officially it doesn't exist
tulula mae	Posted - 2007.12.19 15:52:00 - [729] open up help channel, and then minimize it and turn blink off. The constant chatter keeps eve from dropping connection for the most part. At least for me.
Pish Posh GoonFleet GoonSwarm	Posted - 2007.12.19 20:08:00 - [730] Originally by: tulula mae open up help channel, and then minimize it and turn blink off. The constant chatter keeps eve from dropping connection for the most part. At least for me. Yeah they told me to do that, and I guess it worked in low security space, but it worked anyway in lowsec but as usual, once I hit 0.0 my connection drops. My connection hates 0.0 space.

Maricky	Posted - 2007.12.19 22:27:00 - [731] Happen for me on Nov 11, i changed ISP from NTL and it works, happen after the patch. This problem is only going to get worse. I think CCP is doing there best, I have to close my account soon, but they still have my PP still open. A little thank you for looking into the problem,
brokenrage	Posted - 2007.12.19 22:48:00 - [732] Having this problem with my ISP in ireland. Get disconnected a few times an hour. Service provider is NTL. When i use a friends connection(not ntl) i have no issues. I have tried with other NTL connections and i get disconnects too. I think its a issue with the way our ISPs deal with the eve port.
YAMPRASH	Posted - 2007.12.20 12:56:00 - [733] Originally by: brokenrage Having this problem with my ISP in ireland. Get disconnected a few times an hour. Service provider is NTL. When i use a friends connection(not ntl) i have no issues. I have tried with other NTL connections and i get disconnects too. I think its a issue with the way our ISPs deal with the eve port. After 2 months with disconnects I’ve decided to change my internet provider from NTL to eircom , everything is working perfectly now , so guys you should do this same
Marshal Buck	Posted - 2007.12.20 13:04:00 - [734] I love getting connection lost lottery big chances in the event thread
Tsoula Chimaera IDEON ANDRON Bionic Dawn	Posted - 2007.12.20 18:32:00 - [735] OK... I had the exact same problem (disconnecting every 2-3 minutes) Today i bought a prepayed account with a different ISP, (same router and DSL-provider, just different ISP) And all of the sudden ...guess what....NO DISCONNECTS !!! even running multiple accounts work smoothly like a baby's a$$ So...where's the big difference u all ask i bet? ---> llnw.net <--- it's on most ppl's ping-route as i saw, it also was on my routw with my former ISP (OTEnet) with my new ISP it's not on the route....hurray! no disconnects:) go figure:P
Pitt Bull Caldari Naval Reserve	Posted - 2007.12.20 20:35:00 - [736] Wasn't an issue until about a week ago. I had no problems staying connected, never lost connection once, until now. I have determined it is not my ISP nor is it my computer causing these issues. It is clearly coming from the server after reading the ip datagrams.
Princess Minar	Posted - 2007.12.20 20:38:00 - [737] FU<CK EVE
CBienlein	Posted - 2007.12.21 09:44:00 - [738] same here. up until this week i was never having any issues. Some times i can stay in for more than a minute, others its over an hour, but i almost always leave the client through a disconnect.
Xelinia	Posted - 2007.12.22 11:11:00 - [739] Open 3 or 4 channel with more then 200 user and you can play all day :) You don't need to change your ISP.
Astor Lentari	Posted - 2007.12.23 05:40:00 - [740] As with many people who have posted, I am being disconnected with varying frequency, although it didn't happen during trial (or soon after). I have found similar threads to this one going back into 2006, so I am really stunned that it is not sorted out yet. DEVS: This is a game spoiler! Please interact with your consumers. It never happened with EverQuest 2, Star Wars Galaxies, or World Of Warcraft. Why is it happening with EVE? Please, please, please look into this. My internet connection seems fine - as I say, other MMORPG's work no problem. I am using a Netgear Wireless modem/router in Dubai, UAE. There is only one service provider, that being the state ran Etisalat, which is very high tech. I doubt that the problem lies there although I am happy to be proven wrong. I really love EVE, and I have friends on here who encouraged me to join. I want to develop my character over the years and enjoy learning all there is to know. If connection problems cannot be sorted then I'm off. Simple as that. My game time is precious (as I have little of it) and I won't waste it reconnecting all the time.

Yonos e X i l e Atrum Tempestas Foedus	Posted - 2007.12.23 08:07:00 - [741] YONOS ANGRY YONOS SMASH GRRR more seriously: Problems - Game will seem to run fine, then just freeze up, it wont disconnect but modules will not activate, ammo will just flash forever never reloading, ship wont respond to move manually or via warping. And it will happily stay like this for several minutes, but never disconnect. I get it worst with 2 clients running and doing a mission complex. Access to EVE website seems to crash at same time as disconnect. Internet connection is stable throughout. Is there a link there?
GavinCapacitor	Posted - 2007.12.23 08:32:00 - [742] Right. I just got the trial a few days ago, awesome game. Would be willing to pay for it. However, I get disconnected seemingly at random, from 2 minutes to an hour. It stupid too because I can see it coming. Stuff doesn't respond, when I click wallet ISK stays at 0, char sheet won't load etc. Theres no problem on my end, everything else works fine, and other things (ex. Steam ) stay connected while eve disconnects. I would not be willing to pay for this crap. It shouldn't take me 45 minutes to go 13 jumps because every 2 systems I get disconnected. Anyway, depending on how it is at the end of the trial i will decide to pay/leave. But judging by the length of this thread that doesn't seem likely.
Zeveron Destructive Influence Band of Brothers	Posted - 2007.12.23 11:25:00 - [743] I think the problem occurs when we stay idle for some period of time. I havent got a disconnect while beeing in a 150+ gang were internet trafic is stady. The other account though, while jumping arround, doing manufacturing jobs etc had several disconnects. Atm I am paying for 3 accounts and cannot enjoy the game as I did 3 weeks ago
Neo Providence	Posted - 2007.12.23 17:31:00 - [744] Edited by: Neo Providence on 23/12/2007 17:31:28 Solution!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! guys, please don't leave. i had the same problem as the rest of you, but I found the solution. A temp solution but I havn't dropped once. Download Bittorrent and download a song or whatever on it. as long as there is a connection, you won't get dropped. I havn't got dropped as long as bittorrent is online. please, don't leave and try it out. as long as it is online it won't kick u. EDIT: THIA IS NOT SPAM!!!
Kaben	Posted - 2007.12.23 18:25:00 - [745] Ok, I haven't downloaded the new patch, but have been doing other things. My traceroute info: Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. Tracing route to 87.237.38.2 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 2 78 ms 7 ms 7 ms 3 17 ms 17 ms 18 ms 216.142.157.129 4 21 ms 15 ms 19 ms 216.140.10.221 5 21 ms 17 ms 20 ms p6-2.a0.nwyk.broadwing.net [216.140.10.194] 6 22 ms 16 ms 16 ms so-7-0-1.edge5.NewYork1.Level3.net [4.68.63.21] 7 17 ms 16 ms 17 ms ge-0-3-0-69.bbr1.NewYork1.Level3.net [4.68.16.1] 8 84 ms 85 ms 88 ms as-0-0.bbr1.London1.Level3.net [4.68.128.109] 9 88 ms 87 ms 92 ms ae-0-51.gar1.London1.Level3.net [4.68.116.11] 10 165 ms 113 ms 258 ms 87.237.38.2 Trace complete. So I downloaded a program (pingplotter) to check packetloss. This gave me the same info as above xept packet loss. In the above traceroute I've bold/underlined the possible problem, when I hit this I tend to get 40-100% packet loss. So the question is, Can I do anything about this? Is there a way I can go a different route (as this is the path my pc takes everytime I do a traceroute)? Or can someone from CCP call whoever owns the server in ? and tell them there server is a p.o.s. or that there server has "issues"?
Glitch 10240 Dragon's Rage Intrepid Crossing	Posted - 2007.12.23 20:42:00 - [746] Edited by: Glitch 10240 on 23/12/2007 20:43:19 Having exact same problem as op, have tried eve on three vista comps in house and an XP one, and same on all, sometimes i can play for up to 20mins, other times i wont pass char screen, beeng happening for well over a month, bout 2months. pc specs: core 2 quad Q6600 2GB DDR2 Nvidia 8600GT abit IB9(unfortuneatly) connection: NTL in Ireland(passes through chello on ping test) hope you guys find a fix :) --------------------------------
Glitch 10240 Dragon's Rage Intrepid Crossing	Posted - 2007.12.23 21:00:00 - [747] Just got off the phone with NTL technical support, and explained the situation i am having, and noted that others are having the problem, I asked specifically if anything is filtered and he said they are "currently not filtereing any websites or ports". Also, every other game i play, and ftp's and everything has worked fine, i have tried the alternate eve port available, and tried this on multiple OS. I have never, ever had a problem with NTL filtering content. I had been playing eve without fault (not including in game usual bugs :P) since july 2006, and ive only had this problem recently. Even if it is the ISP, i think CCP need to get on this because, they dont seem to be admitting anything to us as customers, who are paying for this game. --------------------------------
Brendig Swarm	Posted - 2007.12.26 08:47:00 - [748] For Christmas I moved across the Country to visit family (from British Columbia to Saskatchewan) going from a 56k Dialup connection to a satellite broadband connection. I noticed soon after getting here on the 15th of Dec I was getting connection drops, where on the 56k I had none (could run Eve for hours AFK). These drops follow the same pattern as the rest of the posters drops [seems random at times, can stay online for long periods sometimes, crashes right away others, more likely to crash during docking but not consistently, seems more likely to crash when AFK or not doing anything (mining)]. I have tried removing firewalls, wireless modems, but have not called ISP. I have EveRadio running during these disconnects and have no problems with it (not even a hic-up) during the disconnects. Same with Teamspeak, no problems at all during crashes. I fully understand that Satellite internet has really bad pings (as bad as a dialup connection) but no other game I own disconnects like Eve. Jan 5th I'll be heading home to the 56k connection and I will see if the last update (Dec 18th?) caused this for me. I will also call the ISP "Xplornet" and ask if they block ports, and if they can open them for me. IMO I feel this has something to do with ISP's in some way (I don't know what), but CCP should make every effort to correct this fault from their end (changing used ports, or way some data is delivered/recieved). I also think that many more users then are posting are getting this error (maybe not to our extent). My corp mates crash Eve a fair bit, but not enough to complain (or tell me what the problem is). Kinda strange when two people in the same house on different computers, but the same connection crash at the same time from Eve, but Teamspeak doesn't even twitch for them. The only other thing I can think of is that the Eve server "Forgets" players due-to some sort of client/server side bug or loss of game data during receiving/sending (not from packet-loss). Also if a Dev reads this, PLEASE POST. Many of us want to see something, even if it is nothing more then tech is looking at this.
Kefo	Posted - 2007.12.27 04:52:00 - [749] yeah, it'd be great the get a response back about this.
Xasarrow Amarr	Posted - 2007.12.27 14:17:00 - [750] You may on to something regarding llnw.net. Local ISP OTEnet (Greece) trace passes through them and giving me grief in the process. Constant disconnects making the game unplayable. It is a good game but at the current state I'd rather play something else since it's giving me more grief than satisfaction.

Bodziu Gallente Aliastra	Posted - 2007.12.27 23:11:00 - [751] This problem isnt isp problem but CCP and eve server. Few days ago i reactivate my second account and I would like see if i get disconnected from eve server by isp or by eve. After few days of test Im sure that is a CCP problem and they really dont know what to do. My 2 accounts ran at the same time in the same system (mining gang). My 2 accounts geting disconnect from server in random times never in the same time. If I will be disconnected from server with 2 accounts all the time in the same second i can blame ISP but when my 2 account what are in the same solar getting disconected in other times that isnt isp problem. I cant join fleet with 1 of account beacause it getting disconnected just after reconnect (in emergency warp), then it going stable and all f.. start with my main account. DEVES GET YOUR ASS and resolve this problem. They add new expansions but cant resolve old problems before trinity. My problems start after last patch before trinity. Early by almost 4 yeears of gametime i havent that problem. THat all is sucks. Im sure they broke and they dont know where they broke game. Start clean your mess CPP and stop show awards for game when it isnt playable for old and new customers. I cant even mining (not thinking about missions or join an alliance in 0.0) beacause i cant play game and not worrying that i will be disconected in mission or in fleet fights. Only mining with 100 disconetion every day is really really anoing.
Sneer Quen Seven. Enuma Elish.	Posted - 2007.12.28 10:41:00 - [752] after i joined 5 or 5 biggest chat channels in game / with 2k people in them / i have no dc and game is stable as earlier it means DC is caused by server i can;t say it is solution but .... it is a proof that CCP has fault on its side too i don;t bother with another petition - waste of time
Bodziu Gallente Aliastra	Posted - 2007.12.28 13:29:00 - [753] Edited by: Bodziu on 28/12/2007 13:32:18 Edited by: Bodziu on 28/12/2007 13:30:37 Originally by: Sneer Quen after i joined 5 or 5 biggest chat channels in game / with 2k people in them / i have no dc and game is stable as earlier it means DC is caused by server i can;t say it is solution but .... it is a proof that CCP has fault on its side too i don;t bother with another petition - waste of time I do the same: joined 6 the biggest chat in game and my disconnection problem get out by last 1.5 hour (early cant play that long without disconnect). looks like 1200 peoples in few chat keep my eve live without disconnection. Sad what way going CCP. Few petitions bug reports are keep without any constructives answers. They blame isp lol all the time but now im sure it isnt isp problem beacause 6 chats with 1200 peoples in it keep my eve out of disconnecting problems. Thx Sneer Quen for that help.
Ig Neus	Posted - 2007.12.29 15:16:00 - [754] 26 pages and still no answer? This is stupid, stop pretending that there is no problem. People from all arround Europe using various ISP getting disconnected ONLY from Eve cannot be a coincidence. I do not lose my connection to internet, do not get disconnected from any other games or anything. It started happening like 20 days ago. At least reply to a thread or make one of your own and tell us what is going on or admit that you have no idea what is going on and try to find out and fix it.
Zeveron Destructive Influence Band of Brothers	Posted - 2007.12.29 15:22:00 - [755] they allready did: Info Thread Dev Blog But nothing since then. They dont give updates even at petitions
Maricky	Posted - 2007.12.30 12:28:00 - [756] you will have to wait for 10,000 more people, they do not look at problems that hurts 0.1% of the people, this will go on for months more before something is done.
Neonie	Posted - 2008.01.01 18:22:00 - [757] Yup same problem i am at my wits end but this is going on a lot longer for me nearly 4 and a half weeks at this stage, seriously thinking of packing it in after 4 good years!! Can anyone help and i have tried all that has been posted on this forum bout the problem, thanks Neonie
Demarest	Posted - 2008.01.01 20:21:00 - [758] Edited by: Demarest on 01/01/2008 20:21:56 i just reactivaye my account before 4 days.and i allready regret the moment i did it... 10 years online gaming and this thing breaking my nerves. i am tired from all these disconections.i tried everything nothing working.disconections are random.you can play few hours without a prob and all of a sudden it starts again.crazy.its ccp the one who must find the solition not we.my pc is Very good my line is also good speed.i will ask a refound soon if it will not fixed.we can't do much.......
Demarest	Posted - 2008.01.01 20:23:00 - [759] Originally by: Xasarrow You may on to something regarding llnw.net. Local ISP OTEnet (Greece) trace passes through them and giving me grief in the process. Constant disconnects making the game unplayable. It is a good game but at the current state I'd rather play something else since it's giving me more grief than satisfaction.
Henious	Posted - 2008.01.02 19:33:00 - [760] This is ridiculous. I am having the same issues. I cannot even really connect to the servers during the day. I get the status of Tranquility as unknown but usually late at night I can stay on for an hour or two. This is very ridiculous. I have contacted my ISP and made sure they have no ports blocked. I am on satellite internet, but played eve before on it, and was able to play WoW on it. I'd really appreciate it if CCP would get this fixed, probably the most annoying thing that could happen.

Centrada	Posted - 2008.01.03 00:02:00 - [761] I am also experiencing this problem. I ran the IP tracer program that they suggested and found that I'm getting massive packet loss from one hop. US ISP (Roadrunner) which I've never had a problem with until a few days ago. Now I can't even really play. When I do manage to connect it's like being in a fleet battle, even when there's no one in system. Usually can only play for 5 minutes or so before being disconnected. Called Time Warner and they swear that everything with their infrastructure is fine and that it must be the game. Who knows. I sent in my logs from the IP trace and hopefully they'll tell me some way to fix it.
HENODE PRAVIA Minmatar	Posted - 2008.01.03 11:13:00 - [762] Dunno if this is really useful, but i have realized that when i get disconnected, also my lan connection is loss (wireless)and then the bubble telling me local area is now connected appears again. Open a channel with activity keeps conexion... Maybe a eve client issue, cos before enter eve, i was using ie with no problem at all. hope this can help. Xenos, Malleus,....Hereticus!!!
Seetesh Caldari Keepers of the Holy Bagel Darkness Rising Alliance	Posted - 2008.01.03 12:54:00 - [763] Ive been d/c 5 times today with a very high packet loss at some called ccp.ve201.fr3.lon.llnw.net its driving me insane as ive lost over 450mil just from coming through a gate and suffering lag then being in a pod :(
Mindnut	Posted - 2008.01.05 14:12:00 - [764] Hello, i have the same problem with connection lost (connecting from poland) but a little difefrent one. After some tries (about 7-14) the game manages to establish a good connection. I must say I'm prety dissapointed since I'm on a 14 day trial version and I intended to pay for full version soon. Now I don't know anymore if that is souch a good idea - I realy like the game. I tried changing the port to 3724 but in annother way. I changed to networkAdvanced=0 to 1 but that did not result in having any port selection at loggin window. Instead I changed the port information in the "prefs.ini" file. I don't know if that worked but nothing changed, I still lose the connection.
Depko	Posted - 2008.01.08 23:15:00 - [765] my provider is UPC Chello and i just found an official statement from local Chello (part of the UPC company) spokesman, that UPC/Chello started to do "soft shaping" in the last months because of P2P networks. I have also found Enemy Territory: Quake Wars users complaining about sudden drop in connectivity on UPC/Chello networks in the last weeks. I have also seen somebody claming, that the Counter Strike Source has got connection problems too. For me, it looks like UPC is trying to regulate P2P traffic with semi-random packet loss and connection shaping, which affects online games too. the connection seems to start to be stable at about 0:00 GMT (+/- 2h) and it's allready unstable in the morning (cca 10:00 GMT). this situation repeats in the last weeks. when i run pingplotter, i see a high packet loss, sometimes up to 30%, on the local UPC - Chello network (.aorta.net, chello.* .upc.). for more detail, i have created a printscreen (sorry for the image size, but the packet loss percentage was badly visible on a smaller picture):
culcullen	Posted - 2008.01.09 23:03:00 - [766] Good to you see u onboard Depko, As one of the first to be affected by this problem and i am the elected mayor of New Crashville City, BTW... Only thing we can do is leave UPC/NTL and then after tons of people leave, we have a chance.
Fox20 Ever Flow Knights Of the Southerncross	Posted - 2008.01.10 02:10:00 - [767] im having same problem - im usually fine with 600 pilot fleet battles etc but as of late after about 20:00 eve time every day, i do nothing but disconnect every minute or so i cant even finish emergency warp before i drop again
Elsinaril CHON THE R0NIN	Posted - 2008.01.16 20:20:00 - [768] The number of users having deadly connection problems because of their ISP using packet shaping is already alarming and it will probably become more and more widespread soon. Many of us bypass this issue by employing encryption of the eve TCP packets and thus smuggling them outside our traffic-control-happy ISP networks. Traffic shaping processes just dont recognize encrypted communication as "evil" so the packets are not discarded or delayed. I think its not a problem for CCP to use the encryption for EVE network communication by default, so this solution should be implemented soon.
tsur1	Posted - 2008.01.21 09:20:00 - [769] same problem here too... ive got disconnect every 3-5 minutes. i did various testings and got to the conclusion its my ISP ! my roommate in my appartment has a diffrent ISP then mine and when i connect through his router i can play EVE without any disconnects (tested this for a whole weekend) as soon as i connect back through my ISP the conn. dies every 2-3 minutes or when i open the market jump through a gate etc. i live in israel and tryed talking to my ISP, they said there gonna look into it. 3 weeks now without eve
Ofca	Posted - 2008.01.21 10:09:00 - [770] tsur1: I've sent you an eve-mail, I don't feel like "spamming" about my service here anymore :) Please try to read it.

tsur1	Posted - 2008.01.21 10:36:00 - [771] well wont be able to read it ontil later tonight... actually it depends if i will be able to stay connected long enough to read it at all another thing that could be a clue is im using a cable connection, my roomate ADSL! which could mean its a cable based problem! because if i connect my pc to my roomates ADSL i have no problems, as soon as i use my cable based ISP my conn. dies every 2-3 minutes. cant really say when the problem started though, it was like an on/off thing. but since one week now i wasnt able to stay connected for more then 5 minutes as said before...
Ofca	Posted - 2008.01.21 10:52:00 - [772] One important thing is: is everything else working flawlessly? If you download something long, and it takes more than 2-3 minutes, is download interrupted midway?
tsur1	Posted - 2008.01.21 10:55:00 - [773] nah thats the point, my i-net functions flawless! nothing else gets disconnect except for eve.. no problems with other games either, like counter-strike, starcraft or COD 4.
Ofca	Posted - 2008.01.21 10:58:00 - [774] Oh well, then here I go with the spam again: http://eve.75.pl/ - you could also look for http-tunnel, which is free, but limited bw, so slower :) Can you use IRC?
Nilth Ra	Posted - 2008.01.30 19:28:00 - [775] I hope this will help. If this is not related with the disconnection problems you're reporting in this topic than I'll open a new one.. First statement: with my main account I've never experienced a single disconnection (since I've reactivated, about 3 months ago) Second statement: I have opened a second account and created a dedicated second installation of eve just yesterday. This is the first time I try to run both account simultaneously on my PC. Guess what? I started to have connection problems. The "funny" thing is that only one account get disconnected (randomly) while the other keeps running. I'm still testing, but seems that disabling sound (and HW acceleration) on both clients keeps the connection on. (I've a creative audigy 2)
master mikester Gallente The Sons of Lucifer Black Sheep Alliance	Posted - 2008.01.30 21:00:00 - [776] if ccp dont think it's their servers causing the problem, well i believe their servers are in london so maybe if anyone who knew enough about this kinda of thing and was in the area could ask to get in and have a look? maybe people who actually care could find a problem people who think that we dont matter cant? if that makes sense... anyway, if anyone was in the area maybe you could ask ccp if u could go in...i could be the actual way to finding these problems, alternatively, as these bugs are only after trinity, maybe ccp should scrap their servers, buy some decent ones and make everyone go back to the revelations 2.9 patch? that way we could all play and then they could try building a GOOD version of a bug free trinity? --------------signature------------------------ Those who show profit will pull through in the end. "Those who fear darkness, have never seen what the light can do" selenia- dark angel
Indikator	Posted - 2008.02.01 15:31:00 - [777] im gettin also slowly sick of getting randomly disconnections... losing t2 drones or ships sucks hard... if i had 2 clients, one got disconnected the other not... if im using one, the one gets disconncted and i dont know why, cause if im downloading a big file which takes 3-4h the download is fine...
Ofca	Posted - 2008.02.01 19:33:00 - [778] I'm online easily from DT to DT (unless some seriuos network problem occurs between my network and CCP). CCP could have done a lot more to make the protocol and connection more robust if they wanted, but there's essentially nothing wrong if you are getting good stable connection without NAT and other magic involved.
B0r1s	Posted - 2008.02.02 01:55:00 - [779] Hi I'm connected via DSL in Germany and experienced the same random connection losses, but found another rather simple solution... listening to internet radio. Since two days i keep vlc player running in the background with some low-bw radio channel and the eve-soundtrack muted and it works perfectly without a single connection loss, whereas i could hardly stay connected long enough to switch skills before.
Raxxius Maelstrom	Posted - 2008.02.04 00:50:00 - [780] just like to pipe in that I'm also getting problems, but only with wireless connections. I've used several different connections including the same one with wired and wireless. I get regular disconnects (often sub 5 mins) with wireless. 'Twitching' (making sure the feed is active) seems to be effective at increasing the duration of the connection

Hippy Dave	Posted - 2008.02.04 03:16:00 - [781] Just to say i had recently returned to the game and had no problems at all with connection issues, that was until i downloaded the premium graphics patch. As of that point it did the exact same thing others described, it would hang for ages then DC me, even though my internet connection still worked. After preparing various fix suggestions (found here in the forums :)) i decided first to disable the premium graphics patch and hey presto not a problem since... might be coincidence but thought id share with the group as it were
Raabe	Posted - 2008.02.10 11:31:00 - [782] ...another one with this problem. connection lost about every 30 minutes or less. up to 10 times a day. reactivate my account before 3 weeks and i remember pre-trinity times. there were no such problems. other online games, i play beside, didnt have this connection problems. if that get not fixed soom, i'll don't buy another timecard.
FrozENfIzZ Gallente n0thing Inc.	Posted - 2008.02.10 12:31:00 - [783] same her. All 20-30 min. diconnect. Sensless to play EVE. We just lose a lot of ships last days. Its not worth to extend my accounts these days. Against all !
Gandj	Posted - 2008.02.10 14:40:00 - [784] I get this problem increasingly. I'm from Germany, and I have two friends here. We live in different cities, have different providers, but we get "connection lost" at the same time... Also I have two accounts, which run at the same time on the same PC. Sometimes I get "connection lost" only for one of them...
Lilith Velkor Minmatar Oyster Colors	Posted - 2008.02.10 16:05:00 - [785] Same problem, for me this started with the last major patch before trinity, had not a single disconnect before. Running 2 accounts, sometimes both disconnect, sometimes just one. What is really bugging me however is that the server seems to have no problems reaching me, I still get chat messages (I can't send anything but still receive), as well as I can for example see people warping off when fighting, while I'm unable to do anything anymore. It takes some 30-60 seconds until the client finally realized he can't get through anymore, and I get the "connection lost" message, however I can already tell its going to happen by opening market for example. Could it possibly be that the client is sending some sort of malformed packets and thus is getting caught in some routers DoS-protection algorithms on the way to the server, resulting in a temporary blacklist? Using pingplotter I found Level3 is the problem for me, unfortunately as far as I can tell from friends plotting routes for me I won't be able to avoid this route by changing ISP easily.
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.10 16:53:00 - [786] Originally by: Gandj I get this problem increasingly. I'm from Germany, and I have two friends here. We live in different cities, have different providers, but we get "connection lost" at the same time... Also I have two accounts, which run at the same time on the same PC. Sometimes I get "connection lost" only for one of them... Exactly the same here. Also in Germany, also getting irregular but frequent connection losts. Usually but not always both chars together. Trace yields high loss rates at ae-1-110.ebr1.London1.Level3.net pretty much all the time... Everything besides EVE works fine, be it DLs, Teamspeak, videostreams... Tried to be logged into a busy channel (help in my case) but it still disconnects. There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Thargat Caldari North Star Networks Triumvirate.	Posted - 2008.02.10 17:01:00 - [787] I'm currently in austria working. I've experienced some connection/connectivity problems to not only eve but other UK based servers aswell. I'm travelling between different hotels and vary my connections between different operators (sometimes on 3G cell phones) but the problem seems to have gotten worse since the last of Jan. There's only one sig that matters... and that's Radius.
Elunrdrian El'dor Underworld Protection Agency The Crimson Federation	Posted - 2008.02.10 17:26:00 - [788] well I'm glad im not the only one getting these problems, from the last few posts alone sound exact the same as mine which makes me feel abit better about it not infact being my connection. Can be running just fine then all of a sudden, like if I "show info" on someone/thing it just tries to load but cant and then disconnects after about 10-20 seconds of sitting there, all the while chat is still receiving messages but cant send any nor can I right click stuff for the menu like show info. I first thought would be due to me using 3g access when im away from home but it still happens when im at home on my ADSL connection.
Verzerrt	Posted - 2008.02.11 00:35:00 - [789] Same issue for me as well Elunrdrian El'do. I really wish this is fixed soon. PVP is almost impossible now.
Sidious Darth	Posted - 2008.02.11 00:47:00 - [790] I had the same problem until I installed an older Nvidia driver for my graphics card. After that the problem disappear.

Krpthon Caldari Bulgarian Experienced Crackers Sons of Tangra	Posted - 2008.02.11 07:36:00 - [791] I had the same problem i'm from Bulgaria Tracing route to 87.237.39.199 over a maximum of 30 hops 1 * 16 ms 94 ms 87.120.6.249 2 * 38 ms 38 ms alpha-fra.teleport.neterra.net [87.120.206.169] 3 50 ms 49 ms 50 ms tge5-4.fr3.frf.llnw.net [80.81.192.221] 4 51 ms 49 ms 50 ms tge1-3.fr4.par.llnw.net [69.28.172.101] 5 43 ms 43 ms 45 ms ve6.fr3.par.llnw.net [69.28.172.117] 6 65 ms 56 ms 67 ms tge1-2.fr4.lon.llnw.net [69.28.171.50] 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * 68 ms * 87.237.39.199 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete.
Indikator	Posted - 2008.02.11 10:50:00 - [792] made these 3 screens... problem still not solved, i also called my provider to reset my dsl port, changed modem everything fine... ccp do something sitting in station cause be scared of loosing ships cause of connection losses isnt a part of the game...
Tavian Blake	Posted - 2008.02.11 11:04:00 - [793] Same Problem here, since Saturday countless Disconnects. After the Deployment of Trinity the connection quality is not the same as before, but the Weekend was horrible and the Game is unplayable now. Greetz Tav
3rr0r4ever n0thing Inc.	Posted - 2008.02.11 11:47:00 - [794] Edited by: 3rr0r4ever on 11/02/2008 11:51:24 A nice GM who said, Provider issues rofl I actually didnt got this problem, but poeple at the hole world got the same Problem, which has started arround upcoming of trinity. Before Trinity, EvE was running at the same Providers at the same PC¦s and through the same cable!!! And a CCP GM said its a Provider issue, thats stupid and rofl. Dunno if its to cry or to laugh
Weer Treyt	Posted - 2008.02.11 11:53:00 - [795] Same here. 11 Disconnects on Saturday, 10 on Sunday. Everything else online ran just fine, even during the disconnects. So the problem is most likely on lln/level3's side. Weer Treyt
Gandj	Posted - 2008.02.11 13:31:00 - [796] Originally by: Weer Treyt Same here. 11 Disconnects on Saturday, 10 on Sunday. You are lucky! On Sunday I had more then 30...
Tharaxin	Posted - 2008.02.11 18:35:00 - [797] same problem here , eve starts unplayable since saturday after the downtime , i used the good old uotrace to ping eve-online.com the last few hours Host Name IP Address Hop Ping Time % Loss Ping best/worst * Unknown Host * 0.0.0.0 1 0ms * Unknown Host * 217.0.xx.xxx 2 48ms 0% 37ms / 65ms f-ea5.F.DE.net.DTAG.DE 62.154.16.161 3 43ms 0% 41ms / 99ms te-4-4.car2.Frankfurt1.Level3.net4.68.110.253 4 208ms 7% 43ms / 378ms ae-31-53.ebr1.Frankfurt1.Level3.n4.68.118.94 5 57ms 7% 45ms / 71ms ae-1-100.ebr2.Frankfurt1.Level3.n4.69.132.126 6 57ms 8% 46ms / 74ms ae-2.ebr1.Dusseldorf1.Level3.net 4.69.132.137 7 67ms 1% 47ms / 3605ms ae-1-100.ebr2.Dusseldorf1.Level3.4.69.132.130 8 57ms 1% 46ms / 130ms ae-2.ebr1.Amsterdam1.Level3.net 4.69.133.89 9 59ms 0% 47ms /1201ms ae-1-100.ebr2.Amsterdam1.Level3.n4.69.133.86 0 67ms 2% 48ms / 80ms ae-2.ebr2.London1.Level3.net 4.69.132.133 11 73ms 0% 55ms / 150ms ae-1-110.ebr1.London1.Level3.net 4.68.106.93 12 67ms 0% 54ms / 370ms ae-0-53.gar1.London1.Level3.net 4.68.116.75 13 57ms 0% 53ms / 230ms * Unknown Host * 195.50.91.22 14 67ms 0% 56ms / 268ms * Unknown Host * 87.237.39.199 15 67ms 52% 55ms / 150ms
Vit0r Dranera	Posted - 2008.02.11 20:12:00 - [798] Same Problem here , dozens of connection losses every day. im also from germany and most of my corpmates (german) have the same problem , even with different providers.
Chloey Rans	Posted - 2008.02.11 21:08:00 - [799] dito sourthern germany, lots of connection losses. When it stays like this, this game is not playable. Loosing drones in missions, getting kicked out when moving through lowsec with high value goods, etc. Do something!
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.11 21:10:00 - [800] Well it is starting to look like it is actually a telekom host in frankfurt that is ******* up, so we probably need to badger them... Or rather, CCP needs to badger them, seriously. There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones

Donna Deepdig Caldari Deep Core Mining Inc.	Posted - 2008.02.11 21:12:00 - [801] Edited by: Donna Deepdig on 11/02/2008 21:13:52 Same here. From germany too, loosing connection after about an hour,and after that ever 20-30minutes. Started about a week ago....playing for 3 years now,and never had connection issues till these days :/ (ISP is Telekom too btw)
Styrre Edgthosson	Posted - 2008.02.11 21:23:00 - [802] Same problem here. Constant disconnects render the game almost total unplayable. (But seems to somehow fluctuate. It was almost fine yesterday, some hours of undisrupted play - today I'm not even able to undock without losing connections three times in a row.) I'm not on Tiscali and changed port from 26000 to 3724, with no results. Too bad - I'm on trial, and almost fell in love with Eve, but it's no fun if I get disconnected every five minutes.
Weer Treyt	Posted - 2008.02.11 21:27:00 - [803] If you are using T-Online in Germany as an ISP, please write an email to [email protected]. Our chances to get some help are better if they get a lot of complaints. Weer Treyt, email sent.
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.11 22:27:00 - [804] Oh and all you guys who know people who also have the problem, tell them to post here as well so CCP can see the true extent of the problem... There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
dasPsy	Posted - 2008.02.11 23:22:00 - [805] Same problem here. ISP: T-Online Germany Region: Southern Germany
Elunrdrian El'dor Underworld Protection Agency The Crimson Federation	Posted - 2008.02.11 23:41:00 - [806] Not just Germany though, I'm UK based and not with tiscali, nor do any of my packets route thru level3 (least accordting to traceroute which only shows 1 hop strangely enough! (perhaps due to me currently being on my 3G connection)
Jirden T'zisaar Minmatar Rent-o-Kill	Posted - 2008.02.12 03:42:00 - [807] another one.. Location: Germany ISP: T-Online
Mevvv	Posted - 2008.02.12 08:36:00 - [808] Edited by: Mevvv on 12/02/2008 08:37:34 +1 t-online customer from southern germany with unplayable connection. whole lot of others from southern germany suffer from the same. disconnect every couple of minutes, due to a ****ty DTAG router in Frankfurt. contact the support and kick their balls, even if they keep saying they are not responsible for that.
Weer Treyt	Posted - 2008.02.12 09:36:00 - [809] Please guys, get those emails ([email protected]) and phone calls out to T-Online. I know about support departments in big companies and they have a hard time ignoring an issue if a lot of messages are coming in. Eventually someone will judge the costs of actually fixing the issue (gasp) as being lower than answering all the messages. ;) Weer Treyt
LordInvisible Gallente Blue.	Posted - 2008.02.12 09:59:00 - [810] I have same problem, i'm from Slovenia! I just got disconnected 5th time in 6 minutes! And to make it even worse, i have to close eve completely, coz when i get DCed my password textbox locks up and i cant write my password in. I have this problems since friday..everyday i get at least 10 disconnects, costed me about 1bil in ships till now. Its getting frustrated. I had to leave 0.0 coz its unplayable, cant run mission, coz i loose drones, cant PvP coz i loose connection while fighting.. It is only good for training and market whoring, which, it takes time now.. -------------------------------------------------------------------------------- no sig yet..

LordInvisible Gallente Blue.	Posted - 2008.02.12 10:03:00 - [811] Here we go again. I logged in, pressed undock, came out of the station, and boom, client isnt responding, after 30secs i get connection lost. I try to relog but password textbox is locked. Need to close EVE completely for at least 1 minute, otherwise, if i open it too quick, password textboy is still locked. And i had problems with this page too..waited 3 minutes to reload.. -------------------------------------------------------------------------------- no sig yet..
Dredd Judge	Posted - 2008.02.12 10:29:00 - [812] Yep, here the same stuff. Provider is 1und1 in Germany. I¦m from the southern part too. Seems to me it¦s mainly people who get routed over Frankfurt. I have about 4 to 6 discoes every hour. I¦ve tried all the stuff - joining active channels, turning internet radio on, installing connection keeper ........ Doesn¦t help at all. CCP, don¦t leave us alone in this. We WANT to play. We want to PAY. But not if it is like this. Best wishes.
Grey Nord Caldari Nanotech Construction Yards	Posted - 2008.02.12 11:03:00 - [813] Same goes for me except my ISP is the german T-Online. It really sux to be handicapped that way. Losing drones, risking ships, etc. I didn't even bother to file a petition for reimbursement, for I have no hope that I will get a positiv answer. I know they do that to discourage misuse of the petition system. But hell... why would I bother to write a petition trying cheat/fraud me a bunch of drones. It's a matter of principles that I want my drones back, which I didnt lose because of user mistake. Ah, well... guess I do some courier missions in the meantime. Less risky ;)
El'essar Viocragh Minmatar KULT Production Guardian Federation	Posted - 2008.02.12 11:20:00 - [814] Add me in, and I already phoned with them. Thue puzzling thing is the location of the rouge router - DE-CIX in Frankfurt. THE biggest peering point in germany. How can any company run rogue hardware in that place? -- [17:47] <Mephysto> its dead, jim
Arneus Mataku	Posted - 2008.02.12 11:46:00 - [815] Originally by: LordInvisible I have same problem, i'm from Slovenia! I just got disconnected 5th time in 6 minutes! And to make it even worse, i have to close eve completely, coz when i get DCed my password textbox locks up and i cant write my password in. I have this problems since friday..everyday i get at least 10 disconnects, costed me about 1bil in ships till now. Its getting frustrated. I had to leave 0.0 coz its unplayable, cant run mission, coz i loose drones, cant PvP coz i loose connection while fighting.. It is only good for training and market whoring, which, it takes time now.. Hello there LordInvisible. I am playing from Slovenia aswell and I have the same problems. Well I did a traceroute and it seems to break somewhere near Germany, just as someone some posts bellow mentioned. I don't really know what to do about this, but we can't blame CCP for the problem. The companies tracing are putting a bad light on the game for connection issues. Maybe even CCP could do and make multiple traceroutes for us. Is there a program that enables tracing routes properly, or is this wholy up to the ISP's ?
Sanakan Soryu Gallente Konstrukteure der Zukunft	Posted - 2008.02.12 11:47:00 - [816] same problem here getting routet over frankfurt ISP is t-online a lot of people from my corp got this problem too
LordInvisible Gallente Blue.	Posted - 2008.02.12 12:20:00 - [817] Originally by: Arneus Mataku Hello there LordInvisible. I am playing from Slovenia aswell and I have the same problems. Well I did a traceroute and it seems to break somewhere near Germany, just as someone some posts bellow mentioned. I don't really know what to do about this, but we can't blame CCP for the problem. The companies tracing are putting a bad light on the game for connection issues. Maybe even CCP could do and make multiple traceroutes for us. Is there a program that enables tracing routes properly, or is this wholy up to the ISP's ? Yeah, i know that CCP cant do anything to solve others firm problems, but at least reimbursement should be solved according to the problems. Anyway, its all up to ISP where route goes, well, not even ISP can set up route. So we are tottaly dependant on some router in the middle of germany.. -------------------------------------------------------------------------------- no sig yet..
Jack Mancetti Minmatar Rennfeuer	Posted - 2008.02.12 12:44:00 - [818] Yeah...got always Dc the last days,each hour 4-6 dc i¦m not happy about this:-( Provider is T-Online Germany and the Support says my DSL-Connection works well. Tracertroute says i¦ll go over Frankfurt Level3,so think there the problem. Will use now the Pingplot prog and check out whats happend if i got DC next time! regards Mancetti
Gnulpie Minmatar Miner Tech	Posted - 2008.02.12 18:41:00 - [819] Yes, lots of trouble here too. Got DC'ed at least 5 times sunday in a short time. After that I moved away from Eve and did other, less annoying, stuff. Traceroute showed that it was the same problem everyone else here has also: that **** router in Frankfurt!
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.12 19:24:00 - [820] Edited by: Leandro Salazar on 12/02/2008 19:24:03 Well after a few phone calls with t-online support, I was told that the router in frankfurt is totally overloaded and that THAT is causing the packet loss. Now I have to wonder, if that thing is so overloaded, why do I have to go through it from MUNICH? And how can it be so overloaded 24/7? I don't suppose there is any way I can tell my connection how to hop to EVE myself, is there? There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones

Elementatia Caldari Sev3rance	Posted - 2008.02.12 20:20:00 - [821] I do also get those connection loss problems again and again. There is no specific time intervall (every 10 minute every 5 minutes or so) to it from my point of view but two of our corp always have the connection loss at the same time. we both live in Germany but one in the North, other in the south. It is really annoying !
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.12 20:33:00 - [822] Originally by: Elementatia I do also get those connection loss problems again and again. There is no specific time intervall (every 10 minute every 5 minutes or so) to it from my point of view but two of our corp always have the connection loss at the same time. we both live in Germany but one in the North, other in the south. It is really annoying ! Please have them (and yourself too actually) download pingplotter, trace the route to www.eve-online.com (website is affected just like game), find the problematic hop and report your problem to telekom support. If we get everyone affected to do this, we just might get a cure. If we don't, we likely won't. There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
1Evildude Gallente Kingdom of Kador	Posted - 2008.02.12 20:35:00 - [823] Same here... Running two accounts, don't notice that you're disconected until you try and do something like open a container, cargo, ect. I even get this on SISI * Of all the things I've lost, I miss my boot.ini file the most *
Kurald SyNtHeTiC D.N.A Cold Steel Alliance	Posted - 2008.02.12 20:44:00 - [824] I have connection problems as well - disconnecting in unregular intervals. Quite annoying during normal duty, deadly during pvp. Several other corp members have the same problem and we all disconnect at the same time.
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.12 21:02:00 - [825] Edited by: Leandro Salazar on 12/02/2008 21:02:17 Someone on the forum at eve-online.de mentioned that this could also be the result of disagreements on contract details between level3 and telekom, resulting in (intentional?) peering problems. This seems to have happened in the past, so might be happening now. And CCP as level3 customer (they are, are they?) should probably apply some pressure there, ere they WILL lose a few subscriptions. I just canceled my alt actually, and if this is not resolved in a timely manner, will not cancel the cancellation, but more likely also cancel the main :( No point in paying for a game I cannot really play. A shame I am on 3 month stints and they were renewed only last month :( There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
slimgirl fat	Posted - 2008.02.12 21:15:00 - [826] Edited by: slimgirl fat on 12/02/2008 21:18:24 Edited by: slimgirl fat on 12/02/2008 21:16:38 german provider Arcor, didn't have any problems in the past weeks but tonight failed tracert: Tracing route to 87.237.38.200 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms localhost [192.168.1.1] 2 7 ms 6 ms 7 ms dslb-my-ip.pools.arcor-ip.net [my-ip] 3 7 ms 7 ms 7 ms han-145-254-11-101.arcor-ip.net [145.254.11.101] 4 10 ms 9 ms 10 ms hmb-145-254-19-158.arcor-ip.net [145.254.19.158] 5 27 ms 27 ms 26 ms ldn-145-254-16-198.arcor-ip.net [145.254.16.198] 6 27 ms 27 ms 28 ms tge1-4.fr3.lon.llnw.net [195.66.224.133] 7 27 ms 27 ms 27 ms ve5.fr4.lon.llnw.net [69.28.171.138] 8 * * * Request timed out. working: Tracing route to 87.237.38.200 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms localhost [192.168.1.1] 2 6 ms 6 ms 6 ms dslb-my-ip.pools.arcor-ip.net [my-ip] 3 6 ms 7 ms 7 ms han-145-254-11-101.arcor-ip.net [145.254.11.101] 4 9 ms 9 ms 9 ms hmb-145-254-19-158.arcor-ip.net [145.254.19.158] 5 27 ms 27 ms 27 ms ldn-145-254-16-198.arcor-ip.net [145.254.16.198] 6 26 ms 26 ms 36 ms tge1-4.fr3.lon.llnw.net [195.66.224.133] 7 28 ms 27 ms 26 ms ve5.fr4.lon.llnw.net [69.28.171.138] 8 34 ms 34 ms 33 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150] 9 33 ms 34 ms 34 ms 87.237.38.199 10 34 ms 34 ms 34 ms 87.237.38.200
Azitar Ishakane	Posted - 2008.02.12 22:01:00 - [827] Same problem here, up to 15 disconnects per hour. Problem first occured on saturday. Game is unplayable this way. Region is southern Germany ISP is T-online Never had so massive problems with Connection.
Verzerrt	Posted - 2008.02.13 00:04:00 - [828] I'm having the same issue as said in a couple other threads. This is dumb, CCP fix this or at least release a statement about it. No point in paying for a game that doesn't allow you to play it, or much less recommending people to it.
Kagayaku Sekay	Posted - 2008.02.13 00:27:00 - [829] Edited by: Ka*aku Sekay on 13/02/2008 00:27:42 Edited by: Ka*aku Sekay on 13/02/2008 00:27:12 hey guys the frankfurt lvl 3 router have some problem if i had a connection lost i made a tracert to eve-online.com and had time out on f-ea5.F.DE.net.DTAG.DE and te-4-4.car2.Frankfurt1.Level3.net they have some big problem on there server! my provider says on phone all is ok but its not!!!! my tracert on connection lost 1 8 ms 9 ms 9 ms 217.0.118.54 2 9 ms 51 ms 9 ms 87.186.241.150 3 * * * Request timed out. 4 * * * Request timed out. 5 * * 14 ms 62.156.139.6 6 22 ms 17 ms 15 ms ae-31-55.ebr1.Frankfurt1.Level3.net [4.68.118.15 8] 7 14 ms 14 ms 15 ms ae-1-100.ebr2.Frankfurt1.Level3.net [4.69.132.12 6] 8 30 ms 17 ms 17 ms ae-2.ebr1.Dusseldorf1.Level3.net [4.69.132.137] 9 26 ms 18 ms 17 ms ae-1-100.ebr2.Dusseldorf1.Level3.net [4.69.132.1 30] 10 33 ms 21 ms 33 ms ae-2.ebr1.Amsterdam1.Level3.net [4.69.133.89] 11 33 ms 34 ms 33 ms ae-1-100.ebr2.Amsterdam1.Level3.net [4.69.133.86 ] 12 29 ms 28 ms 30 ms ae-2.ebr2.London1.Level3.net [4.69.132.133] 13 35 ms 35 ms 33 ms ae-1-110.ebr1.London1.Level3.net [4.68.106.93] 14 29 ms 29 ms 29 ms ae-0-51.gar1.London1.Level3.net [4.68.116.11] 15 29 ms 29 ms 29 ms 195.50.91.22 16 29 ms 28 ms 29 ms 87.237.39.199 Trace complete. C:\Documents and Settings\Admin>tracert eve-online.com Tracing route to eve-online.com [87.237.39.199] over a maximum of 30 hops: my tracert if i connected to eve 1 8 ms 9 ms 8 ms 217.0.118.54 2 9 ms 9 ms 9 ms 87.186.241.150 3 10ms 13 ms 9 ms f-ea5.F.DE.net.DTAG.DE [62.154.16.161] < this lags out 4 14 ms 23 ms 14 ms te-4-4.car2.Frankfurt1.Level3.net [4.68.110.253]< this 2 5 20 ms 16 ms 17 ms ae-32-54.ebr2.Frankfurt1.Level3.net [4.68.118.12 6] 6 18 ms 17 ms 17 ms ae-2.ebr1.Dusseldorf1.Level3.net [4.69.132.137] 7 31 ms 18 ms 30 ms ae-1-100.ebr2.Dusseldorf1.Level3.net [4.69.132.1 30] 8 30 ms 29 ms 21 ms ae-2.ebr1.Amsterdam1.Level3.net [4.69.133.89] 9 25 ms 31 ms 21 ms ae-1-100.ebr2.Amsterdam1.Level3.net [4.69.133.86 ] 10 41 ms 34 ms 30 ms ae-2.ebr2.London1.Level3.net [4.69.132.133] 11 38 ms 35 ms 35 ms ae-1-110.ebr1.London1.Level3.net [4.68.106.93] 12 29 ms 29 ms 29 ms ae-0-51.gar1.London1.Level3.net [4.68.116.11] 13 29 ms 28 ms 29 ms 195.50.91.22 14 30 ms 29 ms 29 ms 87.237.39.199
leowave2	Posted - 2008.02.13 03:23:00 - [830] here is one telekom point which generates an error 62.154.16.165 f-ea5.F.DE.net.DTAG.DE

Monkey Saturday Dedspace Saints	Posted - 2008.02.13 03:26:00 - [831] Don't know what you did CCP, but it works again for me. No lag, average 50fps, and best of all, no disconnects! I figure it was a routing problem like most people here had, but hey, its magically fixed for me. How is it for you guys?
LordInvisible Gallente Blue.	Posted - 2008.02.13 08:12:00 - [832] Nope, not working here.. logged in, undocked and got DCed.. -------------------------------------------------------------------------------- no sig yet..
Jessyca Mcneal	Posted - 2008.02.13 10:44:00 - [833] It does everything other than working.... five DC's in 10 minutes weren't my idea of gaming. My ISP is german GMX (1&1-Partner), so every ISP working over this big hub in Frankfurt (Schlund?) is having problems. Let's hope they get it fast and furious....i'm annoyed beyond the galaxy frontier...
Floryan Rotbart Minmatar Free-Space-Ranger Morsus Mihi	Posted - 2008.02.13 11:07:00 - [834] Same problem here. From southern Germany and T-Online customer. Sadly the game is unplayable in its current state for me and a lot of my corp mates. I get diconnected on a random basis but at least twice an hour. Doesn't make sense to resub at this time tbh
Cassandra Wolf	Posted - 2008.02.13 11:10:00 - [835] Edited by: Cassandra Wolf on 13/02/2008 11:10:57 Originally by: Floryan Rotbart Same problem here. From southern Germany and T-Online customer. Sadly the game is unplayable in its current state for me and a lot of my corp mates. I get diconnected on a random basis but at least twice an hour. Doesn't make sense to resub at this time tbh Same here.. Southern Germany.. T-Online.. and half of my Corp has this too.. Maybe CCP should get in Contact with T-Com and talk about FFM -.-
PediCinMann 23seven Services	Posted - 2008.02.13 11:18:00 - [836] Originally by: Cassandra Wolf Originally by: Floryan Rotbart Same problem here. From southern Germany and T-Online customer. Sadly the game is unplayable in its current state for me and a lot of my corp mates. I get diconnected on a random basis but at least twice an hour. Doesn't make sense to resub at this time tbh Same here.. Southern Germany.. T-Online.. and half of my Corp has this too.. DITO...looks like all southern T-Offline customers should organize and phonebomb their support-hotline till they fix the host 62.154.16.161 (f-ea5.F.DE.net.DTAG.DE). /Me has 15-30% packet loss in the average Providing NoobismÖ since 2004
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.13 11:43:00 - [837] Seriously guys, you need to call T-Online. They actually just told me that they have no other reports of this and that their own measurement determined everything is fine. Maybe if a few more people than just me tell them it is NOT fine, something will be done... And yeah, a little bit of supporting preasure from CCP would be welcome too... Also the last guy I talked to told me my packets might be too large or something. Is that really a possible problem, and with so many people all having it? There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Osoko	Posted - 2008.02.13 12:07:00 - [838] How many of you have not problem play other MMO's (WOW or EQ2)? If you do not have an issue running any other MMO, then the problem is with CCP. Every MMO transmits and receives information at a diffrent rate on diffrent ports. Some MMO's require a lot of information to be passed while other don't. WOW designed there MMO to run on a 56k connection, so they would not have this issue. Now I have been playing the game for 2 weeks, so I dont have a lot invested into the game, but CCP will only really fix thing is users start cancelling there accounts. From what I can see their communication is horrible about this issue, so that can only mean they dont have a fix for it and they are just going to hope the majority of the users will overlook it and keep paying them the monthly fee. CCP is a company like any other they only care about the bottem line. Until that get damaged they are not going to do anything. This issue has been going on for 2 months now and it is related to the new patch? If CCP really wanted it fixed they would have fixed it by now. As soon as enough customers dump them they will fix it, then you can sign back up and play.
Blutreiter Amarr Digital Fury Corporation Digital Renegades	Posted - 2008.02.13 12:10:00 - [839] Edited by: Blutreiter on 13/02/2008 12:10:31 Same problem, T-Online, germany. "No other reports of this" ... riiiight. Cogito ergo boom - I think i'll blow sht up* Originally by: CCP Explorer I know we have said this before, but this time we really mean itÖ
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.13 12:20:00 - [840] Edited by: Leandro Salazar on 13/02/2008 12:22:48 Originally by: Osoko How many of you have not problem play other MMO's (WOW or EQ2)? If you do not have an issue running any other MMO, then the problem is with CCP. Every MMO transmits and receives information at a diffrent rate on diffrent ports. Some MMO's require a lot of information to be passed while other don't. WOW designed there MMO to run on a 56k connection, so they would not have this issue. Now I have been playing the game for 2 weeks, so I dont have a lot invested into the game, but CCP will only really fix thing is users start cancelling there accounts. From what I can see their communication is horrible about this issue, so that can only mean they dont have a fix for it and they are just going to hope the majority of the users will overlook it and keep paying them the monthly fee. CCP is a company like any other they only care about the bottem line. Until that get damaged they are not going to do anything. This issue has been going on for 2 months now and it is related to the new patch? If CCP really wanted it fixed they would have fixed it by now. As soon as enough customers dump them they will fix it, then you can sign back up and play. Uhm, it is a routing problem. If the other games do not go through the faulty box, there is no problems with them. I don't know if CCP is totally innocent, but the lions share of the blame definitely lies somewhere else. I am afraid though that I have to agree, canceling subs is probably the best way to get CCP to try to help us. Maybe they can even sue the Telekom because their crappy box is causing them to lose subs? There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones

Willow Whisp Sadist Faction	Posted - 2008.02.13 13:42:00 - [841] Same Problem here. Near Regensburg, Germany, D. Telekom. - Been like this since last week. Can barely play 30 mins before getting dropped. -- Sig removed, inappropriate content. If you would like further details please mail [email protected] - Cortes ^^ Woo hoo! Yellow Text!... wait... :(
DerRaucher	Posted - 2008.02.13 13:53:00 - [842] Same Problem here. Near Munich, Germany, D. Telekom. at least it is not my new computer :) my last stable connection to eve was 2.februar around 8 hours up to 1-4 accounts on the same computer no crash no disconnect DerRaucher
Schneiderr Asgard Schiffswerften Ev0ke	Posted - 2008.02.13 15:14:00 - [843] same problem with german telecom, t-online. near cologne
Zanpt	Posted - 2008.02.13 16:52:00 - [844] Edited by: Zanpt on 13/02/2008 16:52:47 Near Houston, TX, USA. I have two broadband feeds. One reaches CCP via llnew.net, which sucks rocks, and the other via Level3. Pingplotter, though, seems to show that the problem, when it is not in llnw.net, is at the last one or two nodes, .199 and .200, which appear to be CCP nodes. Since I can't play with incessant disconnects and since all my modules are invisible in my main char when undocked, making all his ships just big shuttles, I am idling six accounts until they clear these things up.
Hagen Stein Biotronics Inc. Alternative Realities	Posted - 2008.02.13 17:11:00 - [845] Originally by: Leandro Salazar Seriously guys, you need to call T-Online. They actually just told me that they have no other reports of this and that their own measurement determined everything is fine. Well, that's what help desks tell each customer: "All of our other customers don't experience this problem, so this must be a fault on your side." I wouldn't give too much credit to that statement. After all, if they ackknowledge having a problem, they might be (legally) forced to compensate their customers/fix the problem. So, first resort is always "there's no problem". My provider (1&1) even refused to open a ticket, because "your internet connection appears to work, you haven't had any disconnections from our net". Which is true, of course, but doesn't help me with our problem.
Llyrana	Posted - 2008.02.13 17:23:00 - [846] My Partner and I both play eve on separate computers & different accounts. We have been playing fine since returning to Eve, except since last night we are losing connection now to server ever two minutes, as soon as we get online we are off again. Anyone know who to fix this as its driving us insane i lost two ships to this last night. Currently cant even get out of station still sat in my pod soon as i go to market it loses connection or any other window open for that matter.
Galanodels	Posted - 2008.02.13 17:50:00 - [847] 3 accounts, all from Northern Mississippi. I'm having some nasty problems as well, disconnects every 2-3 hours if I run only one account, but disconnects every 10 minutes if I run more than one.
Peter40	Posted - 2008.02.13 17:53:00 - [848] same problem - just lost connection again and i live in frankfurt send all data to ccp - logserver and pingplotter pic (shows 93% packetloss at ...Frankfurt1.Level3.net) you cant play with that line peter
Aridan	Posted - 2008.02.13 18:42:00 - [849] Edited by: Aridan on 13/02/2008 18:42:58 Edited by: Aridan on 13/02/2008 18:42:28 the connection is mostly only 10-20 secs lost, sometimes it came back before the client reached the timeout value of xx seconds, so the client continue to work after the CL plz give us a higher timeout, or a managable timeout! a 20-30 sec not responding client is better than a complete connection lost
Lilith Velkor Minmatar Oyster Colors	Posted - 2008.02.13 19:09:00 - [850] news item Well what can I say, thanks alot for this, you made my day

Odhinn Vinlandii Minmatar Gothic Fleet Fang Alliance	Posted - 2008.02.13 19:40:00 - [851] From doing basic diagnostics, it appears that the same faulty 'switch' in london that caused all the desync problems 7 months ago is the culprit. That faulty switch in London left players online playing the game for upto 10 minutes even tho they were not actually in the game. Many people filed reimbursement petitions, myself included. CCP denied the desync/disconnect problem, until well after the fact. Which means many lost billions, including myself. All due to CCP refusing to acknowledge a problem. I am sure you all have heard CCP eventually talk about desync. If they admit to the problem after the fact, why wont they reimburse those who suffered a problem they wouldn't admit to at the time? not nice. This time around, I have lost less than 50m, no big deal... but it's the principle of the thing. I am in EST tz and have been disconnected from EVE about 9 times now, I can browse UK websites with no problem, it's just the client, evemon and eveoffline can not find tranquility. I am writing this letter while tranq is down. Odd don't you think? Shouldn't this website be down as well?
Indikator	Posted - 2008.02.13 19:41:00 - [852] another pic from me.... south germany, deutsche telekom....
Kagayaku Sekay	Posted - 2008.02.13 21:03:00 - [853] i think CCP do good work and they will fix this asap
Gevalia Urush	Posted - 2008.02.13 21:19:00 - [854] (translated) Quote of a reply to a service ticket from DTAG. (sorry for any misspellings, im not a native english speacker) Between Level3 and DTAG are 4 existing peering points with Frankfurt as the biggest with a bandwith of 10 GBit/s. The others in Hamburg, Berlin and Duesseldorf are much smaller and not able to handel all the traffic if the peering point in Frankfurt is malfunctioning. It looks like the problem is situated at the line between Level3 and DTAG, the technicans are looking into it, but dont know why the packet loss is occuring. It looks like too much traffic incomming from Level3 which locks down f-ea5.f.de.net.dtag.de, so all connections get lost in such a situation. Level3 and DTAG are looking into this matter to find out, whats the real cause of the problem is.
Al'Ter Ego	Posted - 2008.02.13 21:43:00 - [855] I'm sitting in southern germany too, connected through Versatel (AS8881), and didn't have any problems connecting to EVE recently. Trace from here goes through Tiscali instead of L3 though.
Haleigh Agius	Posted - 2008.02.13 23:03:00 - [856] I keep disconnecting aswell. I am from southern Germany and my ISP is T-Online (DSL, Broadband). This happens regardless from what computer i am using (iMac, MacBook, regular PC) and I also noticed that EVEmon tells me that the Tranquility Server is offline whenever my client looses its connection. (other sites can be accessed as usual during that period)
Badhbh	Posted - 2008.02.13 23:16:00 - [857] same for me deutsche telekom near frankfurt. Totally random dcs sometimes can play 2 hours sometimes i dc every 5 mins :(
Repiv	Posted - 2008.02.13 23:46:00 - [858] Same problem here. ~hourly disconnects. 100% packet loss at frankfurt level3. Im in Hungary. ISP: enternet.
Yakia TovilToba Halliburton Inc.	Posted - 2008.02.14 02:07:00 - [859] Just saw this thread, interesting to see that others have that too, thought it's something wrong with my pc, although didn't have that till few weeks/days. Disconnects every 5-30 minutes. Provider 1&1/GMX (DSL), location Frankfurt/Germany and like some stated above, the i-net connection does not close, it even works fine with other games, only on eve i get that frequent disconnects.
gee mine	Posted - 2008.02.14 09:53:00 - [860] Edited by: gee mine on 14/02/2008 09:54:26 Edited by: gee mine on 14/02/2008 09:53:15 I had this diconnect problem month ago. Then I start using openvpn and everything went great, no diconnects,no unknow etc. But since yestarday the problem is back again. I dont know if CCP made some changes http://myeve.eve-online.com/news.asp?a=single&nid=1784&tid=1 but maybe this could be the reason

AvatarOfHope Amarr The Nexus Project space weaponry and trade	Posted - 2008.02.14 09:57:00 - [861] Since trinity i get disconets too... and i live in Slovenia... so anyone figured anything what can we do?
Phylacista	Posted - 2008.02.14 11:46:00 - [862] Got the same problems with the D. Telekom. I think we as the users can't do anything against the disconnects.. maybe you can change the provider, but i think it would be better if our providers solve the connection problems ;-) a lot of people with those disconnects are routed through the level3 servers in london, aswell as a WoW Realmpool.. they have the same problems since last week.
Rofli derRoflige Gallente BINFORD Solidus Alliance	Posted - 2008.02.14 13:12:00 - [863] the problem is german telekomm support damn sucks!!!! they have a good connection but the rest sucks u call the support 3 times whit the same problem and get 3 diferent answers
trinta Caldari Montoya Heavy Industries	Posted - 2008.02.14 13:30:00 - [864] Hi all, I'm from Slovenia my ISP is Siol(support sucks) and I have the same problems with connection. I have two accounts...
Earl Grays	Posted - 2008.02.14 15:05:00 - [865] southern Germany here, T-Com client cuttently no gameplay possible, every about 15-30 minutes I get "connection to server lost"s
Amanda Darkage	Posted - 2008.02.14 18:23:00 - [866] Hello there, i found this on the T-online Service forums link: https://www.t-home.de/SCMS_PK_service_themen_foren.page;sid=9s8qnRm9prcqnl4Jj1AgBTi4QJvRbhi4f_kW-Lk724zzagmeBog=?itemLocator=foren&headerSelection=1 Here the german message: Nicht des Nodes, sondern des gesamten Peerings zu Level 3. Wir haben nSmlich bereits eine Antwort auf unsere Weiterleitung bekommen: \| Die Situation ist bekannt. Wir sind dabei, mit dem Peering Partner eine \| L÷sung zu finden. Die Ursache der von Ihnen gemeldeten St÷rungliegt \| darin begrnndet, dass Level 3 nber das Peering mehr IP-Verkehr zu senden \| versucht, als die zurzeit existierende KapazitSt zwischen beiden Netzen \| nbertragen kann. Die Verhandlungen nber die Erweiterung der KapazitSten \| werden zur Zeit gefnhrt, so dass wir davon ausgehen, dass diese in naher \| Zukunft zur Verfngung stehen. Auch wenn hier von "naher Zukunft" gesprochen wird: Eine Beseitigung der Schwierigkeiten etwa in den nSchsten Tagen halten wir angesichts des Umstandes, dass gerade Verhandlungen laufen, fnr sehr unwahrscheinlich. Mit freundlichen Grn¯en Ihr T-Online-Team --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- http://forum.t-online.de/ -> Service-Foren --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ------------------------------------------------------------------------------------------- Translation into english ( sry no native english speaker ( and with help of google translation ) ): Not the nodes, the problem is in the whole Peerings to Level 3. We have gotten an response on our forwarding: \| The situation is known. We are working with our Peering Partner to find an solution. \| The reason of the malfunction is that Level 3 is trying to send more IP Traffic \| over the peering as the current capacity between this to networks allows it. \| The negotiations on the enlargement of the capacity are on going at the moment, \| we expect that this is avaiable in the near future. Although this "near future" is spoken: An elimination of the difficulties in the next few days, we face the Fact that negotiations are ongoing, very unlikely. --------------------------------------------------------------------
Cashbang	Posted - 2008.02.14 22:48:00 - [867] Permanent connection drops since beginning of February2008. Germany, Deutsche Telekom ISP If im lucky I can play 5 minutes. Asked an GM to deacivated my account until the connection problems with EvE<>Germany are solved. Login normally takes 1 minute. EvE is unplayable. EvE Friend of mine in Germany has the same problems.
Cashbang	Posted - 2008.02.15 00:41:00 - [868] Between 2AM-7AM ( German time GMT+1 ) I can play EvE with my Germany connection. Besides these times I get regularly disconnected from EvE after 1-30 minutes.
Leon Blue Gallente Red.	Posted - 2008.02.15 01:19:00 - [869] Originally by: Cashbang Between 2AM-7AM ( German time GMT+1 ) I can play EvE with my Germany connection. Besides these times I get regularly disconnected from EvE after 1-30 minutes. Same for me. It's really stupid atm, I just log on to change skills. Well, time to download some more of the nice eve videos.

CCP Mitnal	Posted - 2008.02.15 01:33:00 - [870] If you're not aware, there's a sticky in General Discussions about this Here Mitnal, Community Representative EVE Online CCP Games Email/Netfang


trinta Caldari Montoya Heavy Industries	Posted - 2008.02.15 09:30:00 - [871] Edited by: trinta on 15/02/2008 09:35:45
Azitar Ishakane	Posted - 2008.02.15 14:08:00 - [872] At this time, there are three threads at this forum and three or four at the german one on the disco-problem caused by the router in Frankfurt.. Would be good to know where CCP will post it's News about it.. @gm: By the way, whats the status atm? Do you already have a response from Lvl 3? How long will this Problem go on? Because even though youre not responsible for it, Eve is rendered kinda unplayable for a lot of players in Europe..
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.15 15:15:00 - [873] Some guy in the german forum hinted that he has some insider information that this is REALLY some epeen/$$$ battle between Telekom and Level3, for which we have to suffer now. The connections from the 'broken' router to other carriers are fine, just the one to Level3 (and to two others with whom telekom has the same situation) is faulty. If this is really the case, CCP should definitely do something, and if it is just terminating cooperation with Level3. There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Weer Treyt	Posted - 2008.02.15 17:29:00 - [874] At least here (Southern Germany, ISP T-Online) the disconnects seem to have stopped a few hours ago. Maybe the complaints finally got through. Weer Treyt
Gordon Tweak	Posted - 2008.02.15 17:44:00 - [875] I also can confirm that. Connection seems to be stable again! No disconnects for 5 hours now. This is good news, you guys...
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.15 18:23:00 - [876] Amazing. I actually intentionally closed my client for the first time in like a week ;) Let's hope it is really gone. My pingplot still looks far from optimal, but at least there are no more 100% packet loss periods. There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Repiv	Posted - 2008.02.15 18:40:00 - [877] from today dt max packet loss is 60%, so my connection seems to be stable...
Procurator Ultio	Posted - 2008.02.16 11:35:00 - [878] Edited by: Procurator Ultio on 16/02/2008 11:43:26 Feb 15 is the first day in a week that shows no jaggies in the eve.coldfront.net graph that would indicate significant batches of disconnects. As remarkable as this seems to me, it suggests that CCP not only had a chat with their network providers but also fixed something very bad in their own proxy layer. I'm amazed, but credit where credit is due, eh? Gratz, CCP, for doing whatever you did to achieve what looks like a perfect connectivity day. We all hope it stays that way. It would be nice, too, to hear something about what was done. You know, like "We put Thor, our house Viking, on a plane to Germany with his quaint iron hammer, and after he had a heart to heart talk with some of the ISP executives there and worked his Viking ways on them, the German router problem was resolved within minutes. We also threw the guy responsible for screwing up the proxy layer out an upper story window and fired him on his way down. Hey! He was in perfect health when we let him go! We don't have tall buildings, so he survived, but with his legs telescoped up to his armpits he has other things to worry about now than proxy servers. That didn't fix the problem, of course, but once we had a couple of competent people look at it, it was quickly resolved." I think Iceland should bring back some of the more effective medieval forms of punishment such as beheading, breaking on the wheel, burning at the stake and public whipping. Nothing would imbue the devs with a sense of purpose, urgency and mission critical more effectively than a few heads on pikes outside the CCP office the morning after a bad programming mistake. Burning the people responsible for the boot.ini fiasco at the stake would probably go a long way to ensuring that nothing like that ever happens again.
MrAus10	Posted - 2008.02.16 13:54:00 - [879] 10 disconnects in the last hour, CCP you really need to fix this.
Dhawos	Posted - 2008.02.18 20:40:00 - [880] Cannot log in for one hour. 4 months without playing this is rediculus!!!

Procurator Ultio	Posted - 2008.02.19 21:30:00 - [881] Things remain exceptionally good here since the 16th. I have had no disconnects at all and the www.coldfront.net graphs have shown no massive disconnects that I can see.
Angel Dacci	Posted - 2008.02.20 16:55:00 - [882] Same here i still have this disconnect after a while, i tried everything, sometime i can log other i cant, when i log 5 minute later i get disconnected.... Could be my ISP or CCp im quite not sure yet, but every test i made are looking good. Ping plotter and every other, only thing is wireshark wich is showing me 95% of poacket loss when logged....
Rean Kalentis	Posted - 2008.02.21 20:42:00 - [883] I got the same. Server is unknown or I'm being disconnected. I've tried everything changing port, reinstaling eve, turning off any other aplications but nothing helps. My broadband is ok, cause everything works fine. Signal to server is ok, around 38ms. I wrote petition already, after that i send them all files they needed to verify my connection and computer settings, and after that i got response "change port to 3724". Grrr.. first thing i did was to check all FAQ's. Problem is with connection but i don't know who's fault is it. CCP or some internet provider on the way. P.S. - Btw I'm from Ireland.
Maxim K	Posted - 2008.02.23 14:36:00 - [884] Originally by: Rean Kalentis Edited by: Rean Kalentis on 21/02/2008 20:52:04 I got the same. Server is unknown or I'm being disconnected. I've tried everything changing port, reinstaling eve, turning off any other aplications but nothing helps. My broadband is ok, cause all other internet programs are working fine. Signal to server is ok, around 38ms. I wrote petition already, after that i send them all files they needed to verify my connection and computer settings, and after that i got response "change port to 3724". Grrr.. first thing i did was to check all FAQ's. Problem is with connection but i don't know who's fault is it. CCP or some internet provider on the way. Yeah, got the same issue. As well as many other players. All after the last patch. CCP seems to be in denial.
Dufuurt	Posted - 2008.02.25 19:43:00 - [885] Originally by: Rean Kalentis Edited by: Rean Kalentis on 21/02/2008 20:52:04 I got the same. Server is unknown or I'm being disconnected. I've tried everything changing port, reinstaling eve, turning off any other aplications but nothing helps. My broadband is ok, cause all other internet programs are working fine. Signal to server is ok, around 38ms. I wrote petition already, after that i send them all files they needed to verify my connection and computer settings, and after that i got response "change port to 3724". Grrr.. first thing i did was to check all FAQ's. Problem is with connection but i don't know who's fault is it. CCP or some internet provider on the way. P.S. - Btw I'm from Ireland. Are you using NTL? A lot of Eve users in Ireland are having problems with them. We've asked CCP to contact them but nothing has happened. There are some workarounds though that can help you.
Knoetje	Posted - 2008.02.26 04:13:00 - [886] It's impoossible for me to log more than two accounts on. If CCP don't want me to pay for more than two then they can reimburse me for the others that I have because this is getting out of hand. I've reinstalled Windows, I've reinstalled EVE and I'm able to get on and stay on with two accounts but the moment I add a third I get dc'd. Look CCP if you really don't want me to pay you reimburse me. I'm fed up with you ignoring this problem and I want my money back!!! I'm a Goon Titan alt, don't tell anyone.
Zylithb	Posted - 2008.02.26 04:56:00 - [887] I have "a lot of isk" so to speak sitting in the corp hanger in an offlined moon mining pos. I have not been able to fuel it, the tower is offline. I have not been able to extract the minerals, or even run another production cycle. Why? Because routing is shotty between my ISP and CCPs servers. I have been getting 85-100% packetloss at the llnw hops 1-2 hops from ccp for a month now. Some might say, oh, just get some corpies to take care of it. I'm the only freighter pilot in my corp. It would take approx 268 hauls in fitted Indies to move the mins. I'm tired of this. With all due respect to CCP this is a wonderful product. BUT FOR GODS SAKES TERMINATE YOUR CONTRACT WITH YOUR NETWORK SERVICE PROVIDER!! Me and my corpies (35 members) will be terminating our subscriptions and moving onto wow or something. We are tired of this crap CCP. We shouldn't have to pay $20 a month to afford a proxy service in order to play; I'm already paying $60 a month for internet access.
Knoetje	Posted - 2008.02.26 05:45:00 - [888] Originally by: Zylithb I'm tired of this. With all due respect to CCP this is a wonderful product. BUT FOR GODS SAKES TERMINATE YOUR CONTRACT WITH YOUR NETWORK SERVICE PROVIDER!! Let me teach you a simple lesson in economics. It's not in CCP's best interest to terminate their contract with their, obviously, horrendously worthless ISP because it's better for a provider to get money from many and provide to few than to only get money from the few they are providing to. Therefor, as long as CCP get paid, they will not terminate their contract and will not help people. I have sent a petition demanding refunds for the characters I am unable to log on. Some people believe that CCP's responsibility is not to ensure the servers are online or working but that they are to do their best to ensure that we can play. If they can't and the server is up for a hour a month then CCP are still doing their best and therefor we need not complain. Does this idea also count for their employer whose job isn't to pay them but to do his best to pay his employees? Or what about car manufacturers? Whose responsibility is it when the petrol tank explodes because they 'did their best' to manufacture a good quality car? Unfortunately CCP take advise from people who like to be scammed and are, basically, scamming many of us because reading the forums it seems there're hundreds, maybe thousands, of people who can't log on and CCP ignore them and blame ISP's and everyone but themselves. Many of the problems experienced by the people on these forums are tracable to the 'upgrade' of the EvE proxy server and the many faulty patches. It's easier for CCP to blame ISP's and people's PC's and software rather than their own server, ISP and software while there're a lot less WoW players experiencing these problems, eventhough WoW has over six million subscribers. Why doesn't WoW suffer from these horrendous problems? Maybe because their ISP is a decent company, maybe Blizzard is a decent company, maybe their software is better coded and maybe it's a combination of all three factors. Do I care? No I don't because we, the consumers, have the right to get the service we pay for and if it's not provided we have the right to a refund so the company providing the service suffers financially and, maybe, goes bankrupt as a warning to others. I am not demanding this yet however if CCP refuse to help and blame my ISP, PC or are unable to help me I will demand a refund and take my money elsewhere. Six accounts may not be a lot but as the server population rises and the patches become 'grander' our problems increase as well and I don't think attempting to log a character on for an hour and failing while two others are online is a very sound way if doing business. It obviously is to CCP but I doubt the Icelandic, the British and the European governments would agree. I'm a Goon Titan alt, don't tell anyone.
daauneal	Posted - 2008.02.26 05:47:00 - [889] Are you using NTL? A lot of Eve users in Ireland are having problems with them. We've asked CCP to contact them but nothing has happened. There are some workarounds though that can help you. what are the ways? I got mine working on thursday , it lasted 3 days and now its gone again.
Knoetje	Posted - 2008.02.26 06:02:00 - [890] Originally by: Procurator Ultio I think Iceland should bring back some of the more effective medieval forms of punishment such as beheading, breaking on the wheel, burning at the stake and public whipping. Nothing would imbue the devs with a sense of purpose, urgency and mission critical more effectively than a few heads on pikes outside the CCP office the morning after a bad programming mistake. Burning the people responsible for the boot.ini fiasco at the stake would probably go a long way to ensuring that nothing like that ever happens again. I didn't laugh at this because while posting my third account just got disconnected again so I fully agree with you. I'm a Goon Titan alt, don't tell anyone.

Blank Protection Caldari Caldari Provisions	Posted - 2008.02.26 16:41:00 - [891] TBH i feel pretty sad for those who all have connection problems really i do. But with all respect you guys can wright over 1000 pages of it but it is not CCP`s fold. Most of my connection problems has to do with "fast wright on or off" or wrong graphic card drivers,( try older ones ), to high CPU voltage in BIOS. Ones my ISP forget to send me the right modem for my Internet connection after changing to a higher bandwitch. Now i have the good modem and all problem is solved. Yes ones or twices in sa week i lost connection well dont forget that Internet is made by humans.
Maxim K	Posted - 2008.02.26 17:10:00 - [892] If you want to help resolve this problem, state some information about your particular case in this thread: http://oldforums.eveonline.com/?a=topic&threadID=712917
The Tzar Havoc Inc Blood Blind	Posted - 2008.02.26 21:13:00 - [893] Originally by: Maxim K Originally by: Rean Kalentis Edited by: Rean Kalentis on 21/02/2008 20:52:04 I got the same. Server is unknown or I'm being disconnected. I've tried everything changing port, reinstaling eve, turning off any other aplications but nothing helps. My broadband is ok, cause all other internet programs are working fine. Signal to server is ok, around 38ms. I wrote petition already, after that i send them all files they needed to verify my connection and computer settings, and after that i got response "change port to 3724". Grrr.. first thing i did was to check all FAQ's. Problem is with connection but i don't know who's fault is it. CCP or some internet provider on the way. Yeah, got the same issue. As well as many other players. All after the last patch. CCP seems to be in denial. This. Lost a polycarb crow and a rigged torp raven to this problem. Everything that needs loading or refreshing in game (systems/menu's/stations) takes forever to do so, during which time it either disconnects or leaves me hangning and vulnerable. Great! Just before the tournament.
Dufuurt	Posted - 2008.03.04 21:09:00 - [894] Originally by: daauneal Are you using NTL? A lot of Eve users in Ireland are having problems with them. We've asked CCP to contact them but nothing has happened. There are some workarounds though that can help you. what are the ways? I got mine working on thursday , it lasted 3 days and now its gone again. You can use a HTTP Tunneling service like Http-Tunnel or Your-freedom http://oldforums.eveonline.com/?a=topic&threadID=547642&page=1 http://oldforums.eveonline.com/?a=topic&threadID=655236 Recently I've found the disconnect situation to have improved a lot so maybe NTL have done something to their network?
Double Fish Caldari Provisions	Posted - 2008.03.19 01:21:00 - [895] Oh god it's happening again to me, can't stay online for more than 3 minutes. Can a representative or someone confirm that CCP is at least WORKING on the server problems? No other games give me this crap. May god have mercy upon my enemies because I sure as hell won't!
Amonshige	Posted - 2008.03.22 13:15:00 - [896] I had a massive packetloss problem a couple of days ago - it's back, and worse. Getting disconnects etc. Someone else is probably suffering, so bump ... and pingplotter. Wish I had searched for "llnw.net" and "level3.net" in the first place :) This time around, it's been going on for hmm 6 hours that I'm aware of. Please visit your user settings to re-enable images.
XxAngelxX The Illuminati. Triumvirate.	Posted - 2008.03.22 15:32:00 - [897] I haven't been having many disconnect problems except when nodes were dying after the patch last week. However I changed internet connection yesterday (different house) and after DT today I've disconnected once about every 5 minutes. Other alliance members are having the same problem. --------------------------------------
Roxanna Kell FinFleet Band of Brothers	Posted - 2008.03.22 15:37:00 - [898] On BT, in london, and yes every 5 minute as well. Please give us a fix. its only been happening after DT for me, so what have you done to the server Quote: You are what you are, fool
BOSSMAN69 E X O D U S Imperial Republic Of the North	Posted - 2008.03.22 16:10:00 - [899] Just started having disconnects after DT today. Evemon keeps saying tranquility disconnected also. Struggling to access eve-o as well so lets cut out the BS about drivers and stuff shall we. CCP you have a problem and it needs curing NOW. My friend down the road cant even get a connection and a lot of our alliance are having random disconnects. Are you going to look into this soon or keep your heads buried in the snow? Victories are only possible if there is combat Combat is only possible if there is WAR
Qwakrz Suon Tactical Enterprises	Posted - 2008.03.22 20:28:00 - [900] Tiscali, Nildram and Pipex are all having problems (they now all use the same network). Since Friday at noon they seem to have a massive network problem as 80% of all data packets are not getting through their networks, this means disconnects from EvE and page load problems on websites (difficult to spot on websites as they will re-issue the request a few times, eve does not). No ETA on the fix, but knowing Tiscali it wont be until after Easter. I am resigned to logging back in every 60s and not leaving the station.

Chitah Garoun Investment Bank	Posted - 2008.03.22 22:12:00 - [901] Edited by: Chitah on 22/03/2008 22:13:54 Guys, I'm based on Portugal and i have this problem (random disconnects to server). As an example i cant even get a cycle on mining barge. :S By mistake i found a solution for my problem and i would invite you guys to try it. CCP gave a tool to identify the problem: Here but for me worked as solution . They stated that these tools should be used after a disconnect but by mistake i started ping using WINMTR before disconnect. Problem is it didn't disconnect 1 hour later ..lol. When i stop the program after 2-3 minutes Eve disconnects again :S So for you guys that have this problem try it... just plz don't ask how it did work because i don't know. My trace: \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| localhost - 0 \| 3158 \| 3158 \| 0 \| 0 \| 16 \| 0 \| \| 10.40.0.1 - 1 \| 3158 \| 3156 \| 0 \| 2 \| 188 \| 15 \| \| pa1-84-91-1-17.netvisao.pt - 25 \| 3158 \| 2390 \| 0 \| 2 \| 203 \| 16 \| \| lis1-br1-gi-14-0.cprm.net - 1 \| 3158 \| 3156 \| 46 \| 48 \| 485 \| 47 \| \| lis1-cr1-te0-0-0-0.cprm.net - 12 \| 3158 \| 2785 \| 46 \| 49 \| 391 \| 47 \| \| lis2-cr1-po0-0-4-0.cprm.net - 1 \| 3158 \| 3156 \| 46 \| 47 \| 297 \| 47 \| \| lon1-cr1-po12-0-0.cprm.net - 1 \| 3158 \| 3152 \| 46 \| 47 \| 343 \| 46 \| \| ge4-7.fr3.lon.llnw.net - 1 \| 3158 \| 3156 \| 31 \| 47 \| 328 \| 47 \| \| ve5.fr4.lon.llnw.net - 1 \| 3158 \| 3157 \| 31 \| 47 \| 281 \| 47 \| \| ccp.ve201.fr3.lon.llnw.net - 2 \| 3158 \| 3113 \| 31 \| 53 \| 250 \| 47 \| \| 87.237.38.199 - 1 \| 3157 \| 3155 \| 31 \| 46 \| 390 \| 46 \| \| 87.237.38.200 - 1 \| 3157 \| 3155 \| 31 \| 46 \| 344 \| 47 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| Cheers
Keldon Pax Honour Bound G Thanks Alliance	Posted - 2008.03.23 00:22:00 - [902] look here... http://gigaom.com/2008/03/18/cogent-ceo-peering-breakdown-is-telias-fault/ kiwi
cioran wyborowa	Posted - 2008.04.17 04:21:00 - [903] I will try the tracelog listed above, but one poster saying his game hasnt worked in 4 MONTHS makes me really unnerved. Also I do not live in frankfurt. I have recently started getting the "the transport has not yet been connected or authentication was not successful" error and found this thread. i disapointingly see that the thread was started in 2007. please tell me there is some fix, i cant even join fleet battles anympore withut getting dc every 10 minutes or so.. has only started happening after last patch.
Hawk TT Caldari Bulgarian Experienced Crackers Sons of Tangra	Posted - 2008.04.17 18:29:00 - [904] I've filled a bug report after a long correspondence with a GM. Check this thread: http://oldforums.eveonline.com/?a=topic&threadID=735646 If I get feedback from the Devs I will post in the thread above... ___________________________________ Science & Diplomacy Manager @ BECKS Sons of Tangra Alliance (SOT)
TheUnreal	Posted - 2008.04.17 22:08:00 - [905] well...1 more with that problem...i never never had any problem with my connection i payed with 2 accounts in 1 pc never had a damn problem...since the last patch my client is diconecting every 30-40 minutes...even with 1 account at a time
Lunch Money xtort Rare Faction	Posted - 2008.04.18 11:58:00 - [906] I keep disconnecting WTF 4th time now just after DT.
Marchand	Posted - 2008.04.21 11:57:00 - [907] I got the same problem as sooon as I have downloaded last patch some days ago. It happens when I run two clients on the same PC or if I run only one client...


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