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Thread Statistics | Show CCP posts - 82 post(s) |
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CCP Atropos
C C P C C P Alliance
271
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Posted - 2013.05.23 17:41:00 -
[1] - Quote
On May 21st we deployed a new and updated EVE Launcher. The deployment wasn't perfect however, and there were a few issues with the deployment that I will address below.
The new EVE Launcher moves the login process into the EVE Launcher itself and away from the EVE Client. What this means for the user is that you both log in sooner and you dive straight into the character selection screen.
For those still experiencing issues with the actual running of the EVE Launcher, here is a list of known issues and workarounds:
- Loading the EVE Launcher results in an offline-mode landing page
-Users experienced this as a result of a webserver service outage that we experienced on May 21st. The issue with the webservers was resolved at 2040 GMT on May 21st. Anyone still encountering this page should check their connectivity to our webservers by visiting https://client.eveonline.com/launcherv3 in their browser of choice. If the issue still persists then filing a bug report will allow us to attempt to determine what the problem is and what's causing it.
- Starting the EVE Client doesn't load any user settings
-After the initial update was deployed to bring the EVE Launcher up to its new version, many users reported that their settings had been deleted. Several workarounds were posted for this which entailed navigating to hidden system folders and copying files, but the easiest solution was to close any instances of the EVE Client and EVE Launcher. -The problem was that EVE Client was inheriting a working directory in what's known as a short style path. This is a Windows feature that allows legacy applications to be able to reference modern file paths that contain white space characters. The EVE Client would inherit a path that was like this C:\PROGRA~2\CCP\EVE rather than C:\Program Files (x86)\CCP\EVE. This meant that the EVE Client expected the user settings at a path like c_progra~2_ccp_eve_tranquility rather than c_program_files_(x86)_ccp_eve_tranquility. Copying the settings between these two folders worked, since the EVE Client would find them in the new location, but rebooting fixed the path issue by allowing the EVE Launcher to correctly start with a fully qualified path name. I urge anyone who is still experiencing lost settings to file a bug report, and attach the EVE Launcher logs from the launcher\cache folder within their EVE installation.
- Starting EVE from Steam returned an error
-For people starting from Steam, the EVE Launcher would not be able to connect properly and would return a very confusing error message. This issue should now be resolved. Anyone still experiencing this should file a bug report and attach the logs.
- Banned, expired and trial users getting strange error messages after starting the EVE Client
-These users get an error message from the EVE servers when they try to connect, since they're not allowed onto the game server itself. The message they receive from the server references a user called EVE-SSO-CONNECTION. This is still an issue, and is related to the error message returned. This will be fixed in a later update to the EVE Client.
- Log off button removed
-Historically the log off button hasn't functioned as a log off feature; the button used to simply close the current Client, and start a new one on the login screen. Since it is our goal to remove this login screen, the log off button doesn't make sense. There is some design that needs to be done here, since the intent of most people clicking the button is to take them back to either a) the character selection screen so that they can switch characters or to the login screen to change users. -With user login moved into the EVE Launcher, we need to follow up on the release of the new EVE Launcher by adding in either the ability to switch characters or to relaunch the EVE Launcher and switch users, or supply a way to improve this flow. We're aware of this and are planning accordingly.
Anyone else who is still encountering errors should file a bug report. I've no doubt that there are other errors out that have been lost in the feedback we've received, and I don't want to miss out on those issues that people are experiencing.
Looking forward from the issues surrounding the deployment, I want to talk about our motivations for the change:
For a long time we've had two methods for logging into the EVE Universe: the EVE Client method, which communicates with the EVE backend servers for authentication using our proprietary networking library and the more modern method used by our web presence and DUST 514. This left us in a position where any future improvements to authentication security or flow would have to either extend the custom code or adapt to the new SSO method that was being developed. We opted for the later choice, and by doing so made the decision to move the login out of the EVE Client.
It's long been our goal that with a non-EVE Client application on the user's computer, we could start offering a whole range of EVE related services that are only available currently from within the EVE Client. This could be anything but as examples of things that we toyed with, consider out of game access to chat channels or always connected EVE Voice. With the login moved out of the game, and you having an authenticated session in the EVE Launcher, we can start exploring these options further.
The deployment on May 21st was just the first in what we hope are a number of improvements we can make to the flow of users connecting to the game, and in how they experience the EVE Universe. In the coming days and weeks we're going to be pushing out fixes for the issues that are listed above, but also changes to the login flow, and improvements that we can gather from the community. One of the hot topics that many of you have voiced concern over is the ease of using multiple accounts at the same time, all with different accounts. You can rest easy on this count, since it is not our intent to remove or limit the functionality in this area--quite the opposite.
As we start pushing out updates to the EVE Launcher and login flow, please watch this thread for updates as we address issues and direct you to the relevant threads as we gather your input on improvements. Product Owner, EVE Launcher | Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
271
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Posted - 2013.05.23 18:08:00 -
[2] - Quote
- Reserved for further updates - Product Owner, EVE Launcher | Team Special Circumstances |
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CCP Guard
C C P C C P Alliance
3890
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Posted - 2013.05.23 18:51:00 -
[3] - Quote
With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP.
During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints.
We're sorry for the inconvenience and we hope you can use these skill points on your adventures.
Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you. CCP Guard | EVE Community Developer |-á@ccp_guard |
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Smoking Blunts
ZC Industries Dark Stripes
506
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Posted - 2013.05.23 19:11:00 -
[4] - Quote
way to duck out of the feed back topic OMG when can i get a pic here
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Madlof Chev
Sniggerdly Pandemic Legion
146
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Posted - 2013.05.23 19:13:00 -
[5] - Quote
I'm not sure if this is a technical limitation, but the only way in which the new launcher would actually make it faster for me to launch multiple clients than it was before would be if it were possible to launch another client that you've signed in while a client is launching. This is pretty terrible to explain, so I'll do a FORUMDIAGRAM(tm)
Previous
>open launcher >spam return key >speed log in while alt-tabbing
New Launcher
>open launcher >log in >click play >switch user >log in >wait for the client to launch fully
^^^^ This is where it gets slow - I can log in faster than the launcher will let me launch clients. I really don't want to sit through this if I need to log in a cyno chain quickly and from what I can tell, you want to remove the login screen, so going through ExeFile.exe won't work around this for long. |
Smoking Blunts
ZC Industries Dark Stripes
506
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Posted - 2013.05.23 19:13:00 -
[6] - Quote
can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool OMG when can i get a pic here
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pmchem
GoonWaffe Goonswarm Federation
497
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Posted - 2013.05.23 19:15:00 -
[7] - Quote
What is the response of CCP to the concept of the login screen being iconic art? https://forums.eveonline.com/default.aspx?g=posts&m=3070688#post3070688
Iconic art, and an excellent new player experience, which is now gone. |
TheEvilGuitarist
Ion Corp. NightSong Directorate
0
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Posted - 2013.05.23 19:19:00 -
[8] - Quote
Log off button is back \o/ |
Vaerah Vahrokha
Vahrokh Consulting
4102
|
Posted - 2013.05.23 19:20:00 -
[9] - Quote
Since this has been an appreciated suggestion on the other thread, I am going to repost it here.
It deals with an idea about how to greatly streamline the users experience including multi-accounters and comes with screenshots of mock up screens.
Super extra constructive usability suggestion with screenshots!
With reference to this anticipation:
Considering the passwords will be stored in the cloud, the following IS possible to do and will provide easy transition from the current log in scheme to the future "master account" implementation.
Phase 1: current mechanic.
One easy to use check box list with the account names. The choices are only done once, then they are saved so the users will always presented with the saved checkboxes selection already made.
One button to start all the selected accounts (and thus clients).
Screenshot
Phase 2: master account / single sign on.
It's an extension of the above.
Now when you check an account name, it automatically expands and shows the 3 characters in that account. The user chooses which character to play with a simple checkbox.
One button to start all the selected characters, no hassle, no need to select characters in game any more => usability.
This hierarchical selection is more difficult to code, but you can implement it well past Odyssey.
Screenshot. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
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CCP Atropos
C C P C C P Alliance
274
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Posted - 2013.05.23 19:22:00 -
[10] - Quote
Smoking Blunts wrote:can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense.
I agree that the old login screen was iconic, and I understand the passion with which many people have objected to it's deprecation. We've been discussing this quite extensively amongst the teams involved and we have some ideas that mesh with the move of login to the EVE Launcher and the desire to have an immersive experience akin to the current one.
Somebody posted some pretty tantalising ideas/concept art for a revamped character screen that were very intriguing; maybe someone with better forum search skills than I can find them and repost the link. Product Owner, EVE Launcher | Team Special Circumstances |
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CCP Guard
C C P C C P Alliance
3897
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Posted - 2013.05.23 19:22:00 -
[11] - Quote
That's something we're very aware of, we know a lot of people loved the old log-in screen for it's artistic value even if it doesn't serve a technical need any longer. And it's a question we will address. I'm not the right person to go deeper into that at this point though :)
But it's one of those things that are noted. CCP Guard | EVE Community Developer |-á@ccp_guard |
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Liang Nuren
Heretic Army Heretic Initiative
3702
|
Posted - 2013.05.23 19:22:00 -
[12] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you.
Thanks. Totally unnecessary but appreciated nonetheless. Good luck :)
-Liang Normally on 5:00 -> 9-10:00 Eve (Aus TZ?) Blog: http://liangnuren.wordpress.com PVP Videos: http://www.youtube.com/user/LiangNuren/videos Twitter: http://twitter.com/LiangNuren
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Smoking Blunts
ZC Industries Dark Stripes
506
|
Posted - 2013.05.23 19:25:00 -
[13] - Quote
CCP Atropos wrote:[quote=Smoking Blunts]can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense.
[quote]
it makes sense to me, as currently I have no fast way to swap toons over 8 accounts as the log off function was removed. the launcher isn't fit for purpose in its current state OMG when can i get a pic here
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Obunagawe
20
|
Posted - 2013.05.23 19:27:00 -
[14] - Quote
CCP: When do you intend to remove the ability to use the Exefile.exe workaround method entirely? If I can at least plan for the event it will be a less bitter pill to swallow. |
Salpun
Paramount Commerce
495
|
Posted - 2013.05.23 19:28:00 -
[15] - Quote
CCP Atropos wrote:Smoking Blunts wrote:can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense. I agree that the old login screen was iconic, and I understand the passion with which many people have objected to it's deprecation. We've been discussing this quite extensively amongst the teams involved and we have some ideas that mesh with the move of login to the EVE Launcher and the desire to have an immersive experience akin to the current one. Somebody posted some pretty tantalising ideas/concept art for a revamped character screen that were very intriguing; maybe someone with better forum search skills than I can find them and repost the link. https://forums.eveonline.com/default.aspx?g=posts&m=3072465#post3072465 |
Zilero
Love Squad Confederation of xXPIZZAXx
75
|
Posted - 2013.05.23 19:28:00 -
[16] - Quote
CCP Atropos wrote:Smoking Blunts wrote:can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense.
Please keep this functionality! having an additional layer between login and the game makes no sense! all it does is slow down the speed at which you can login multiple chars.
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Maximus Andendare
Future Corps Sleeper Social Club
205
|
Posted - 2013.05.23 19:31:00 -
[17] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you. There's no way to apply the sp to the pilot that's actually training at the time the sp is applied? I have several manufacturing characters that don't need anymore training but the account character training at the time could certainly use them!
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veera Haklar
Republic Military School Minmatar Republic
8
|
Posted - 2013.05.23 19:33:00 -
[18] - Quote
Any way around the sp going to highest current sp toons on an account, The highest sp toon on my account is certainly not my main, and is infact a character i don't even use anymore, or should i just shut up and be greatfull? :p |
Balder Verdandi
Czerka. WHY so Seri0Us
148
|
Posted - 2013.05.23 19:33:00 -
[19] - Quote
Smoking Blunts wrote:CCP Atropos wrote:Smoking Blunts wrote:can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense. it makes sense to me, as currently I have no fast way to swap toons over 8 accounts as the log off function was removed. the launcher isn't fit for purpose in its current state
^^ This!!!
We need a way to log in multiple accounts easily, and the loss of the traditional game logon screen (via the \bin\EXE file) defeats the purpose of multi-boxing. If the customer base can't log more than one account, or at least have the ease of use to do this, I expect many of those with multiple accounts won't renew subscriptions/buy PLEX in game.
If we can't use our alts when we need them, and do so with ease, why should I spent my money on them?
Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
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Par'Gellen
244
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Posted - 2013.05.23 19:33:00 -
[20] - Quote
CCP Atropos, I noticed you skipped this customer's question so I'll requote it here for you. Please do not ignore this twice.
Madlof Chev wrote:I'm not sure if this is a technical limitation, but the only way in which the new launcher would actually make it faster for me to launch multiple clients than it was before would be if it were possible to launch another client that you've signed in while a client is launching. This is pretty terrible to explain, so I'll do a FORUMDIAGRAM(tm)
Previous
>open launcher >spam return key >speed log in while alt-tabbing
New Launcher
>open launcher >log in >click play >switch user >log in >wait for the client to launch fully
^^^^ This is where it gets slow - I can log in faster than the launcher will let me launch clients. I really don't want to sit through this if I need to log in a cyno chain quickly and from what I can tell, you want to remove the login screen, so going through ExeFile.exe won't work around this for long.
(To be honest, I can understand how it can be pretty demoralising for something you've worked on to get bypassed by a bunch of people [practically everyone I know in-game is launching from \bin\], but this really does represent a step back in terms of functionality.) I'd also like a reply to this issue. Having to wait several seconds for the "Launching..." button to revert back to "Play" so we can launch another client is quite ridiculous. What are you thoughts on how this can be resolved? CCP, I understand that "To err is human", but it shouldn't be the company motto... |
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Smoking Blunts
ZC Industries Dark Stripes
507
|
Posted - 2013.05.23 19:33:00 -
[21] - Quote
I don't need the launcher for voice comms. this is taken care of at corp, alliance and blue blob lvl.
I don't need your out of game channels, I have jabber.
currently the launcher is trying to sell us dust, more accounts we cant log in easy and plex's. dressing it up currently as anything more than a sales tool is just bad
OMG when can i get a pic here
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Lord Haur
Grim Determination Nulli Secunda
88
|
Posted - 2013.05.23 19:35:00 -
[22] - Quote
I believe you should be able to petition a GM to move the bonus SP to your desired character.
I've successfully petitioned to have the bonus remap we had as a gift at Christmas 2011 moved to a different character. |
Kyria Stenory
ICE is Coming to EVE Goonswarm Federation
1
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Posted - 2013.05.23 19:37:00 -
[23] - Quote
Quote:Log off button removed Well, that's not so bad... But can we expect a "switch character" button instead ? Not only it's missing for years, but it'd be really usefull to switch between our chars (trading char, main, cyno etc) instead of having to close the game, log in again. |
Dersen Lowery
Laurentson INC StructureDamage
502
|
Posted - 2013.05.23 19:38:00 -
[24] - Quote
I know that it seems a bit backwards, and it may take some setting up, but:
What if the launcher had a configuration option so you had the option of entering your login credentials, for all your accounts, without logging in? The launcher could then hit the API, grab all your characters, and then ask you for a "master account and password" so that you still had login security. Initially, this could be stored locally.
With that in place, the following scenarios become possible:
1) you click on one character, enter one username and password, and log in;
2) you shift-click on multiple characters, enter one username and password, and log in;
3) you shift-click on multiple characters, choose to Save Selection As..., pick 1-3 portraits to be used as a visual tag for the set (in the large-small-small style used in the current login screen. Then, when you want to log in your one-man mining op, or jump freighter moving team, or whatever, you just click on one saved set, enter one username and password, and log in.
The launcher would enter whichever account credentials were necessary behind the scenes.
Then, when you guys are ready to roll out master accounts... you already have them. You can just query the launchers for them, and boom, done. Per-account usernames and passwords could be phased out painlessly, because the customer doesn't deal with them anymore; the launcher takes care of that. Proud founder and member of the Belligerent Desirables. |
Valtrinor
S0utherN Comfort Raiden.
2
|
Posted - 2013.05.23 19:42:00 -
[25] - Quote
CCP Atropos wrote:... Since it is our goal to remove this login screen, the log off button doesn't make sense. ...
With due respect to being able to see the design purpose here, if that login screen is removed, how exactly do you propose people launch a new client quickly, with one click? This is currently achieved via having ExeFile.exe pinned to the taskbar and middle-clicking any EVE client already running (on Windows 7 and 8, pretty sure this was in Vista as well). One option would be retaining the launcher after starting clients, but this introduces unnecessary clutter and multiples the needed clicks tremendously. It also fails entirely to function in use cases with multiple unique settings sets (via the Junction trick). |
MItchell Jensen
Gravit Negotii S2N Citizens
25
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Posted - 2013.05.23 19:43:00 -
[26] - Quote
CCP Atropos wrote:Smoking Blunts wrote:can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense. I agree that the old login screen was iconic, and I understand the passion with which many people have objected to it's deprecation. We've been discussing this quite extensively amongst the teams involved and we have some ideas that mesh with the move of login to the EVE Launcher and the desire to have an immersive experience akin to the current one. Somebody posted some pretty tantalising ideas/concept art for a revamped character screen that were very intriguing; maybe someone with better forum search skills than I can find them and repost the link.
If you end up finding it please tell one of the PR guys to throw it on Reddit :) If it's good enough to have a dev's recommendation, it deserves some more attention. CCP Dropbear: rofledit: ah crap, dev account. Oh well, official rofl at you sir. |
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CCP Atropos
C C P C C P Alliance
275
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Posted - 2013.05.23 19:43:00 -
[27] - Quote
Par'Gellen wrote:CCP Atropos, I noticed you skipped this customer's question (the very first one asked of you) so I'll requote it here for you. Please do not ignore this twice. Madlof Chev wrote:I'm not sure if this is a technical limitation, but the only way in which the new launcher would actually make it faster for me to launch multiple clients than it was before would be if it were possible to launch another client that you've signed in while a client is launching. This is pretty terrible to explain, so I'll do a FORUMDIAGRAM(tm)
Previous
>open launcher >spam return key >speed log in while alt-tabbing
New Launcher
>open launcher >log in >click play >switch user >log in >wait for the client to launch fully
^^^^ This is where it gets slow - I can log in faster than the launcher will let me launch clients. I really don't want to sit through this if I need to log in a cyno chain quickly and from what I can tell, you want to remove the login screen, so going through ExeFile.exe won't work around this for long.
(To be honest, I can understand how it can be pretty demoralising for something you've worked on to get bypassed by a bunch of people [practically everyone I know in-game is launching from \bin\], but this really does represent a step back in terms of functionality.) I'd also like a reply to this issue. Having to wait several seconds for the "Launching..." button to revert back to "Play" so we can launch another client is quite ridiculous. What are you thoughts on how this can be resolved? We're actively working on these issues and if you check against Singularity you should see that switching user accounts resets the 'Launching...' state of the button. Product Owner, EVE Launcher | Team Special Circumstances |
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Hagbard Solaris
Omega Eternal
1
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Posted - 2013.05.23 19:45:00 -
[28] - Quote
On the original threadnaught, the first post was by CCP Phantom and he said: "The main change is a new and improved landing page and a new login mechanism which will allow you to log into EVE Online using our SSO (single sign on) service. "
I ran the new launcher, signed on, and entered the game no problems. The launcher was still open, so I gated from the launcher to Account Management and clicked the Login button. My credentials were not passed to account management. I had to enter my name and password manually. The only non-cosmetic reason for rolling out this disaster of a launcher was to allow the SSO credentials to pass to other Eve websites that use SSO. In your Dev Blog, you specifically mentioned that Account Management was one of the new SSO websited.
Why doesn't the SSO launcher not pass my SSO login information to the other SSO websites?
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Elfaen Ethenwe
Eternal Rising Executive Outcomes
11
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Posted - 2013.05.23 19:45:00 -
[29] - Quote
Whilst the free sp is nice, i'd much rather the abillity to use junctions as stated in this wiki post:
http://wiki.eveonline.com/en/wiki/Multiple_clients
I have 7 accounts, you've made life very difficult with this change! |
Maximus Andendare
Future Corps Sleeper Social Club
205
|
Posted - 2013.05.23 19:45:00 -
[30] - Quote
CCP Atropos wrote:Somebody posted some pretty tantalising ideas/concept art for a revamped character screen that were very intriguing; maybe someone with better forum search skills than I can find them and repost the link. Here ya go (this one looks awesome, if you guys could get the render time fast on the avatars:
http://farm9.staticflickr.com/8070/8191191887_8975bc2833_o.png
From this post: https://forums.eveonline.com/default.aspx?g=posts&m=3056173#post3056173 |
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Gelatine
EverBroke Geeks
28
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Posted - 2013.05.23 19:46:00 -
[31] - Quote
I really don't like that you're even considering adding facebook and stuff to the launcher (as stated in CSM7 minutes.) I play EVE to get away from that crap.
Some players will want social media functionality and the like, but I won't accept it at all. I don't want another ram hungry application or a marketing focused browser shoehorned into the launcher. I want a basic launcher that gets me into the game and that's it. The bare minimum barrier to get into game .
Is that too much to ask? |
Smoking Blunts
ZC Industries Dark Stripes
507
|
Posted - 2013.05.23 19:46:00 -
[32] - Quote
CCP Atropos wrote:
One of the hot topics that many of you have voiced concern over is the ease of using multiple accounts at the same time, all with different accounts. You can rest easy on this count, since it is not our intent to remove or limit the functionality in this area--quite the opposite.
why should we take your word for this? you have not outlined how your going to make it easier for us, you have dropped a hint at the following bad ideas. saving settings in the 'cloud' is not going to help just take longer to load. 1 login for multiple accounts is well just less secure.
all you have done currently is make it much much more annoying. OMG when can i get a pic here
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Lord Haur
Grim Determination Nulli Secunda
88
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Posted - 2013.05.23 19:46:00 -
[33] - Quote
CCP Atropos wrote:For a long time we've had two methods for logging into the EVE Universe: the EVE Client method, which communicates with the EVE backend servers for authentication using our proprietary networking library and the more modern method used by our web presence and DUST 514. This left us in a position where any future improvements to authentication security or flow would have to either extend the custom code or adapt to the new SSO method that was being developed. We opted for the later choice, and by doing so made the decision to move the login out of the EVE Client.
It's long been our goal that with a non-EVE Client application on the user's computer, we could start offering a whole range of EVE related services that are only available currently from within the EVE Client. This could be anything but as examples of things that we toyed with, consider out of game access to chat channels or always connected EVE Voice. With the login moved out of the game, and you having an authenticated session in the EVE Launcher, we can start exploring these options further.
Was it not possible to integrate the SSO method into the client itself? I would prefer the EVE Launcher to be as streamlined as possible, without suffering feature creep from it's role of validating the EVE client installation, patching and repairing as necessary and launching the EVE client. Using the window for advertisement and a news feed is acceptable to a degree - everybody was happy with the old Launcher.
You mention the possibilities of having access to chat channels and EVE Voice from outside the client, however I would prefer these be in the form of standalone applications bundled with the EVE client. If they're integrated into the launcher, that's more bloating that I don't want when I'm loading the game client. |
Mag's
the united Negative Ten.
14764
|
Posted - 2013.05.23 19:47:00 -
[34] - Quote
Is there some way to stop the launcher checking the client, every time I start it up?
The old system was start Eve, paste password, log in.
The new system is start launcher, type in username, Ctrl v password, wait for it to check the client, log in, press play. I tend to simply go and make myself a cuppa while it checks. Not fun.
Destination SkillQueue:- It's like assuming the lions will ignore you in the savannah, if you're small, fat and look helpless. |
Madlof Chev
Sniggerdly Pandemic Legion
148
|
Posted - 2013.05.23 19:48:00 -
[35] - Quote
Maximus Andendare wrote:CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you. There's no way to apply the sp to the pilot that's actually training at the time the sp is applied? I have several manufacturing characters that don't need anymore training but the account character training at the time could certainly use them!
As far as I'm aware you can petition to get the skillpoints moved to an alt if you need them there. |
Par'Gellen
244
|
Posted - 2013.05.23 19:48:00 -
[36] - Quote
CCP Atropos wrote:Par'Gellen wrote:CCP Atropos, I noticed you skipped this customer's question (the very first one asked of you) so I'll requote it here for you. Please do not ignore this twice. Madlof Chev wrote:I'm not sure if this is a technical limitation, but the only way in which the new launcher would actually make it faster for me to launch multiple clients than it was before would be if it were possible to launch another client that you've signed in while a client is launching. This is pretty terrible to explain, so I'll do a FORUMDIAGRAM(tm)
Previous
>open launcher >spam return key >speed log in while alt-tabbing
New Launcher
>open launcher >log in >click play >switch user >log in >wait for the client to launch fully
^^^^ This is where it gets slow - I can log in faster than the launcher will let me launch clients. I really don't want to sit through this if I need to log in a cyno chain quickly and from what I can tell, you want to remove the login screen, so going through ExeFile.exe won't work around this for long.
(To be honest, I can understand how it can be pretty demoralising for something you've worked on to get bypassed by a bunch of people [practically everyone I know in-game is launching from \bin\], but this really does represent a step back in terms of functionality.) I'd also like a reply to this issue. Having to wait several seconds for the "Launching..." button to revert back to "Play" so we can launch another client is quite ridiculous. What are you thoughts on how this can be resolved? We're actively working on these issues and if you check against Singularity you should see that switching user accounts resets the 'Launching...' state of the button. Thank you for the reply and I appreciate you getting rid of that incredible annoyance. +1 CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Mag's
the united Negative Ten.
14764
|
Posted - 2013.05.23 19:49:00 -
[37] - Quote
Wow, I love that. That is indeed, awesome.
Destination SkillQueue:- It's like assuming the lions will ignore you in the savannah, if you're small, fat and look helpless. |
|
CCP Atropos
C C P C C P Alliance
275
|
Posted - 2013.05.23 19:52:00 -
[38] - Quote
Smoking Blunts wrote:I don't need the launcher for voice comms. this is taken care of at corp, alliance and blue blob lvl.
I don't need your out of game channels, I have jabber.
currently the launcher is trying to sell us dust, more accounts we cant log in easy and plex's. dressing it up currently as anything more than a sales tool is just bad One of the design points we had behind the new landing page was that we deliberately didn't want it to be an advertising portal. If you compare the old and new landing pages, you will find that the new one has much less. Don't forget the occasional in-game splash adverts that would appear on the old login screen either.
The space that's used in the bottom left for rotating images isn't just for advertising; it can be for anything. Of the three images currently in rotation, one is inviting you to watch a video on YouTube, another is for DUST 514 which is free to play and only the third, for the 10th Anniversary Collectors Edition, is for something that entails real money.
I really don't want the EVE Launcher to become a pure advertising platform either; by having the embedded browser in it, we can bring our video devblogs, Twitch.tv streams and other such things directly to the users, along with important information about patch notes (a link that has been frequently requested), account management and expansion information. Product Owner, EVE Launcher | Team Special Circumstances |
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Obunagawe
21
|
Posted - 2013.05.23 19:52:00 -
[39] - Quote
Mag's wrote:Wow, I love that. That is indeed, awesome.
And with that amount of resources needed, MUST MUST MUST be optional. Unless of course CCP wants to **** multiboxers. Again. |
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CCP Guard
C C P C C P Alliance
3903
|
Posted - 2013.05.23 19:52:00 -
[40] - Quote
veera Haklar wrote:Any way around the sp going to highest current sp toons on an account, The highest sp toon on my account is certainly not my main, and is infact a character i don't even use anymore, or should i just shut up and be greatfull? :p
I'm really sorry but we don't have a mechanism to allow players to choose which character the skill points go to. The pool is character specific so we have to choose the same criteria for everyone and this is the best criteria overall. CCP Guard | EVE Community Developer |-á@ccp_guard |
|
|
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CCP Atropos
C C P C C P Alliance
275
|
Posted - 2013.05.23 19:53:00 -
[41] - Quote
Mag's wrote:Is there some way to stop the launcher checking the client, every time I start it up?
The old system was start Eve, paste password, log in.
The new system is start launcher, type in username, Ctrl v password, wait for it to check the client, log in, press play. I tend to simply go and make myself a cuppa while it checks. Not fun. If this is happening everytime you start the client then something isn't working correctly. Are you able to file a bug repoet and attach your logs; I'm hoping that they contain a hint of what might be wrong, allowing us to if not solve it, at least work out why it's happening and offer some idea of a solution. Product Owner, EVE Launcher | Team Special Circumstances |
|
Madlof Chev
Sniggerdly Pandemic Legion
148
|
Posted - 2013.05.23 19:54:00 -
[42] - Quote
CCP Atropos wrote: We're actively working on these issues and if you check against Singularity you should see that switching user accounts resets the 'Launching...' state of the button.
This is good news, thanks for responding~
|
Lord Haur
Grim Determination Nulli Secunda
88
|
Posted - 2013.05.23 19:56:00 -
[43] - Quote
CCP Guard wrote:veera Haklar wrote:Any way around the sp going to highest current sp toons on an account, The highest sp toon on my account is certainly not my main, and is infact a character i don't even use anymore, or should i just shut up and be greatfull? :p I'm really sorry but we don't have a mechanism to allow players to choose which character the skill points go to. The pool is character specific so we have to choose the same criteria for everyone and this is the best criteria overall. I trust you are referring only to the initial mass allocation of free SP. I sincerely hope that it's possible for us to get that pool of free SP moved via a petition. |
MaRU2760 133
Veerhouven Ventures
11
|
Posted - 2013.05.23 19:59:00 -
[44] - Quote
CCP Atropos wrote:
The space that's used in the bottom left for rotating images isn't just for advertising; it can be for anything. Of the three images currently in rotation, one is inviting you to watch a video on YouTube, another is for DUST 514 which is free to play and only the third, for the 10th Anniversary Collectors Edition, is for something that entails real money.
I really don't want the EVE Launcher to become a pure advertising platform either; by having the embedded browser in it, we can bring our video devblogs, Twitch.tv streams and other such things directly to the users, along with important information about patch notes (a link that has been frequently requested), account management and expansion information.
I can understand that, but are you sure it is what the majority of the players want? IMHO, the less time spent on the Login screen, the better.
|
Doublewhopper
The Revelation Crew DarkStorm Enterprises
13
|
Posted - 2013.05.23 19:59:00 -
[45] - Quote
CCP Atropos wrote:...the embedded browser in it...
I'm guessing that this is what is causing all the problems.
Why not code at least this portion new so that you can login when this mechanic is not working?
I'm starting a game up to - wait for it - starting up the game! Not for watching videos and clicking links... |
Symbiotes
Genesis Nation Gentlemen's Agreement
5
|
Posted - 2013.05.23 20:00:00 -
[46] - Quote
CCP Guard wrote:veera Haklar wrote:Any way around the sp going to highest current sp toons on an account, The highest sp toon on my account is certainly not my main, and is infact a character i don't even use anymore, or should i just shut up and be greatfull? :p I'm really sorry but we don't have a mechanism to allow players to choose which character the skill points go to. The pool is character specific so we have to choose the same criteria for everyone and this is the best criteria overall.
Are you saying that you awesome people at CCP are unable to just use the redeem items mechanics for this SP gift? Redeem gift on character x, sp from gift are added to pool on chosen character. Doesn't seem like a very complicated matter to me. :)
Regarding the launching of the eve client, please please please dont remove the current mechanic of directly calling the exefile UNLESS you provide a very reliable and fast method of starting several clients. If you do not, you'll lose all your multiboxers real fast. Hint: the launcher really isn't this atm. |
Mara Rinn
Cosmic Goo Convertor Cosmic Consortium
3423
|
Posted - 2013.05.23 20:00:00 -
[47] - Quote
Liang Nuren wrote:CCP Guard wrote:GǪ While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP.
During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). GǪ Thanks. Totally unnecessary but appreciated nonetheless. Good luck :) -Liang
Yup, what Liang said! This SP gift is more than we deserve
When raising the issue in game and asking why so many people were caught with skill training expiring on that day, I was told that this update was not flagged sufficiently far in advance. Can CCP comment on how early they had started announcing the upcoming patch through the MOTD? I would expect that 1 week of warning is more than sufficient for people to get their affairs into order.
As for the players: from past history there are three things you need to be aware of when there is a patch imminent:
- Ensure you have a long skill training queue prior to the patch, ideally a week since there has been at least one instance in the past of a multi-day scramble to get EVE running reliably again. I think it was Apocrypha or Dominion which had about two emergency restarts a day for two or three days after the patch because things had gone awry.
- Don't try logging in before the servers are back up and running.
- Watch the forums and don't bother with EVE until the whining and thread locking has stopped. A good measure of when this has occurred is when you see no locked threads on the first page of GD.
Day 0 advice for new players: Day 0 Advice for New Players |
Par'Gellen
244
|
Posted - 2013.05.23 20:01:00 -
[48] - Quote
CCP Atropos wrote:Log off button removed -Historically the log off button hasn't functioned as a log off feature; the button used to simply close the current Client, and start a new one on the login screen. Since it is our goal to remove this login screen, the log off button doesn't make sense. There is some design that needs to be done here, since the intent of most people clicking the button is to take them back to either a) the character selection screen so that they can switch characters or to the login screen to change users. Logging out to switch accounts would not be useful. If I want to play another account I just launch a new client. However, logging off to the character selection screen on the same account would be AWESOME! I'd use that all day long! CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Alphea Abbra
Grim Determination Nulli Secunda
214
|
Posted - 2013.05.23 20:04:00 -
[49] - Quote
CCP Guard wrote:During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. Instead of useless SP for accounts that is suddenly a hassle to log on through the intended game launcher, can we get an actual solution to the problem that you folks managed to create? I do hope that you noticed the 2674 replies to the thread - will you continue to do nothing?
We'll be watching what you do, instead of what you say. (Paraphrased from when your CEO realised how you had ****ed up last time)
If the intended launcher to the game doesn't work, why did you promise to remove the way that currently works (bin/ExeFile.exe)?
If I sound distrustful then it's because I am. This has happened before, and I don't like your current attempt at bribery. |
Mara Rinn
Cosmic Goo Convertor Cosmic Consortium
3423
|
Posted - 2013.05.23 20:04:00 -
[50] - Quote
Vaerah Vahrokha wrote:Phase 2: master account / single sign on.It's an extension of the above. Now when you check an account name, it automatically expands and shows the 3 characters in that account. The user chooses which character to play with a simple checkbox. One button to start all the selected characters, no hassle, no need to select characters in game any more => usability. This hierarchical selection is more difficult to code, but you can implement it well past Odyssey. Screenshot.
Or simply have each account represented by a drop-down box displaying the 1-3 characters on that account with a checkbox to launch a client for that account.
Or with amalgamated accounts, simply have two columns: one for number of paid login slots (aka "subscriptions"), the other with all the characters associated with this account. Player drags characters into login slots, clicks "Play", launcher spawns the required clients, connected to the selected character(s). Day 0 advice for new players: Day 0 Advice for New Players |
|
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CCP Guard
C C P C C P Alliance
3903
|
Posted - 2013.05.23 20:04:00 -
[51] - Quote
Mara Rinn wrote:Liang Nuren wrote:CCP Guard wrote:GǪ While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP.
During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). GǪ Thanks. Totally unnecessary but appreciated nonetheless. Good luck :) -Liang Yup, what Liang said! This SP gift is more than we deserve When raising the issue in game and asking why so many people were caught with skill training expiring on that day, I was told that this update was not flagged sufficiently far in advance. Can CCP comment on how early they had started announcing the upcoming patch through the MOTD? I would expect that 1 week of warning is more than sufficient for people to get their affairs into order. As for the players: from past history there are three things you need to be aware of when there is a patch imminent:
- Ensure you have a long skill training queue prior to the patch, ideally a week since there has been at least one instance in the past of a multi-day scramble to get EVE running reliably again. I think it was Apocrypha or Dominion which had about two emergency restarts a day for two or three days after the patch because things had gone awry.
- Don't try logging in before the servers are back up and running.
- Watch the forums and don't bother with EVE until the whining and thread locking has stopped. A good measure of when this has occurred is when you see no locked threads on the first page of GD.
We weren't early enough with the deployment announcements. We were not happy with our communication on that day in general. CCP Guard | EVE Community Developer |-á@ccp_guard |
|
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
9
|
Posted - 2013.05.23 20:07:00 -
[52] - Quote
Although i prefer to be asocial and stay away as far as possible from facepalmbook, twatter and all the other wubbish they ffer as " social media" i prefer social media to be live human being. If you can get those on the launcher id be happy, but for now ill settle for a hologram....
Seriously, if u want facvebook, i know where to find it. If i want twitter, yeah i know where to find it too. If i want EVE ONLINE, i also know where to find it... Right there, on my desktop, as top priority game (the only one actualy who made it ON the desktop). For now i run my eve clients on a 5 year old PC who is happy munching away with 2 clients under linux to keep my gameplay normal and decent.
As your launcher, being as buggy as it is, showed me it works on HTML it should also be possible to launch our client trough the commandline directly, with the fancy use of an EVE (Or even better character portrait) portal.
Is it at all possible to make your currently not working thingie into something usefull so we can actualy enjoy EVE ONline? The one thing i do pay for...
And yes, seeing my char`s pics on my desktop to click on, Even if it looked like a non memory consuming widget sounds a lot more fun to me than this new launcher.
This game used to be unique in its game design and artistic preformance by its makers. Yes thats you CCP, but lately, it feels like the challange gets removed, the " we dare" is removed from your developers more and more.
Dare to develop something stunning that you can use from a desktop, from the applications you want to launch your game from (wich i know is why u do this) and offer us something amazing, not something crappy... |
Obunagawe
21
|
Posted - 2013.05.23 20:09:00 -
[53] - Quote
Atropos, do you realise that the launcher leaks memory horribly after you've closed it? Closing and reopening the launcher 10 times will result in 10 dead processes using a total of over 1GB RAM to do precisely nothing.
Just another bad thing to add to the list. |
Lord Haur
Grim Determination Nulli Secunda
88
|
Posted - 2013.05.23 20:11:00 -
[54] - Quote
CCP Guard wrote: We weren't early enough with the deployment announcements. We were not happy with our communication on that day in general.
You haven't been early enough with deployment announcements for a little while. This is one of the two that stands out, the other being the deployment of Retribution 1.2 on May 6th, when the announcement was barely 8h ahead of the extended downtime and associated 500MB patch.
I would expect at least a couple days warning for such large deployments and significant changes to the login mechanism. |
Rommiee
Mercury Inc.
570
|
Posted - 2013.05.23 20:11:00 -
[55] - Quote
So... would you like to answer the question that pretty much everyone has been asking over the last couple of days, but you have avoided :
Time and time again, you introduce a new "feature" on to Sisi, and when major issues are found by the players testing the said feature, you pretty much ignore the feedback given to you and bring it on to TQ anyway.
You always apologise afterwards and promise to do things better in the future, but surprise surprise it happens again, and again, and again. You never seem to learn by past mistakes and never keep your word about changing your procedures.
Therefore do not be surprised when we do not believe a word you say.
Quote:Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you
We have heard that so many times, |
Zappity
Kurved Space
94
|
Posted - 2013.05.23 20:12:00 -
[56] - Quote
Why is it slower? Why does it take longer to log in? A step back. Focus on password entry. Let me use keyboard to switch login name quickly. Hooray, I'm l33t! -á(Kil2: "The higher their ship losses...the better they're going to be.") |
Smoking Blunts
ZC Industries Dark Stripes
507
|
Posted - 2013.05.23 20:15:00 -
[57] - Quote
Rommiee wrote:So... would you like to answer the question that pretty much everyone has been asking over the last couple of days, but you have avoided : Time and time again, you introduce a new "feature" on to Sisi, and when major issues are found by the players testing the said feature, you pretty much ignore the feedback given to you and bring it on to TQ anyway. You always apologise afterwards and promise to do things better in the future, but surprise surprise it happens again, and again, and again. You never seem to learn by past mistakes and never keep your word about changing your procedures. Therefore do not be surprised when we do not believe a word you say. Quote:Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you We have heard that so many times,
^^^^ this
I gave feedback on the launcher and was clearly told 'that it was ok if you annoyed some multiboxers' im guessing they didn't think they would annoy many more than that with this very pointless addition to the login process OMG when can i get a pic here
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Iokasti palaiologou
DAMSEL In Duress
14
|
Posted - 2013.05.23 20:15:00 -
[58] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you.
When CCP Guard opens the gift bag people get very happy. Thanks Guard. Keep in mind you ow us a pic with the sword you won-earned.
|
Alphea Abbra
Grim Determination Nulli Secunda
214
|
Posted - 2013.05.23 20:15:00 -
[59] - Quote
Rommiee wrote:So... would you like to answer the question that pretty much everyone has been asking over the last couple of days, but you have avoided : Time and time again, you introduce a new "feature" on to Sisi, and when major issues are found by the players testing the said feature, you pretty much ignore the feedback given to you and bring it on to TQ anyway. You always apologise afterwards and promise to do things better in the future, but surprise surprise it happens again, and again, and again. You never seem to learn by past mistakes and never keep your word about changing your procedures. Therefore do not be surprised when we do not believe a word you say. Quote:Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you We have heard that so many times, +1 so many times. CCP if you're going to apologise, at least make it a real apology. |
Kitty Bear
Disturbed Friends Of Diazepam Tribal Band
671
|
Posted - 2013.05.23 20:15:00 -
[60] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you.
Free SP is nice and appreciated
but what if you have a retired character and a new main with less SP than the other ? |
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Swidgen
Republic University Minmatar Republic
50
|
Posted - 2013.05.23 20:16:00 -
[61] - Quote
CCP Guard wrote:During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). That's nice, thank you, even though I wouldn't have minded not getting any free SP. What I do mind is that today's launcher updates for the sisi test server break things there (on sisi, not TQ) even worse than yesterday's fiasco. There is a clear disconnect between what you're trying to accomplish with this new launcher business and the ability to competently put those design goals into practice.
There's still the issue of multiple "launcher.exe" processes left running after using the launcher, both on TQ and Sisi. My consulting rate is $100 an hour for software quality assurance and debugging (4 hour minimum). Please email me your payment preference, and I'll get right on that bug report you want me to file. |
Kenisk
ARK-CORP LEGIO ASTARTES ARCANUM
0
|
Posted - 2013.05.23 20:18:00 -
[62] - Quote
Since the new launcher and patch, if thats what you want to call it. Here are the issues that have been seen and still waiting to resolve. I have sent petitions, but of course I might get an answer sometime around christmas.
The new launcher is much slower. And in Windows XP on a laptop of mine , if you start the launcher it injects 5 tasks in task manager. Then if you quit the game and launcher, 4 tasks hang, and will not close.
Experience of others in multiple OS's have shown that the patch was crappy. and then required a log out of 2-3 times to regain all settings to the users. In certain cases , members have run repair, and then had to delete and do a total re-download of the client, and had to reset everything manually.
I guess this either reflects on **** poor quality control of the new software. Or a total lack of caring of the project manager, or personal. 50,000 SP for the inconvenience which is still happening, as others are still coming back into game, and the rest of us have to be their trainers. I believe 50K SP is a drop in the bucket. Why not save the programming team the trouble of using calculators for the SP, and just refix the new software you have already hosed.
6 years in this game, and the last few updates and patches have been the absolute worst. Look internally to strengthening your teams work ability, and less on covering up your screw ups.
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Mara Rinn
Cosmic Goo Convertor Cosmic Consortium
3423
|
Posted - 2013.05.23 20:19:00 -
[63] - Quote
CCP Guard wrote:We weren't early enough with the deployment announcements. We were not happy with our communication on that day in general.
Thank you for the acknowledgment, and here's to the lovely future of release schedules with long announcement lead times and no unexpected issues! Sk+íl!
Day 0 advice for new players: Day 0 Advice for New Players |
Vaerah Vahrokha
Vahrokh Consulting
4105
|
Posted - 2013.05.23 20:23:00 -
[64] - Quote
Mara Rinn wrote:Vaerah Vahrokha wrote:Phase 2: master account / single sign on.It's an extension of the above. Now when you check an account name, it automatically expands and shows the 3 characters in that account. The user chooses which character to play with a simple checkbox. One button to start all the selected characters, no hassle, no need to select characters in game any more => usability. This hierarchical selection is more difficult to code, but you can implement it well past Odyssey. Screenshot. Or simply have each account represented by a drop-down box displaying the 1-3 characters on that account with a checkbox to launch a client for that account. Or with amalgamated accounts, simply have two columns: one for number of paid login slots (aka "subscriptions"), the other with all the characters associated with this account. Player drags characters into login slots, clicks "Play", launcher spawns the required clients, connected to the selected character(s).
Drop boxes are good for occasional, not repeating data entry. We are talking about gamers that want a smooth experience, not office workers. What I propose does not cause issue with people using keyboard, those who like to TAB through controls, those who like to "point and click" without rolling in and out stuff and even - for the future - those who will use a touch screen to select the characters.
Anyway, almost any approach including yours is going to be quicker and more practical than the current implementation. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
MaRU2760 133
Veerhouven Ventures
11
|
Posted - 2013.05.23 20:23:00 -
[65] - Quote
The timing of the release announcement would have been fine, if you had also taken the time to QA the application before releasing it.
One of the things that really irritated me on release day was that EveMon was telling me that Tranquility was online and 30,000 characters were active.
My computer isn't special in any way. I'm running Windoze 7 and haven't moved any files, or done anything tricky to Eve. But the new launcher didn't work for me. How is my system different from all those others?
What I expect to see with each new release and upgrade is something that has been tested and will work on more than 90% of the player's computers. It doesn't appear that is what I got, and I was very disappointed,
The question remains, though, "If a significant percentage of the playerbase is still having problems after three days, why didn't you roll it back?" That really seems strange to me. |
Swidgen
Republic University Minmatar Republic
50
|
Posted - 2013.05.23 20:27:00 -
[66] - Quote
CCP Atropos wrote:We're actively working on these issues and if you check against Singularity you should see that switching user accounts resets the 'Launching...' state of the button. Is this a joke? The launcher update pushed out for Sisi today is broken even worse than yesterday's debacle. It hangs up at "downloading launcher update" and you'll never even see the "Play" button without jumping through a few more hoops. Triple facepalm well deserved!
|
Danni stark
365
|
Posted - 2013.05.23 20:27:00 -
[67] - Quote
while i personally wasn't disrupted too much by the change, the free SP will be awesome, and this just really does illustrate why CCP are so loved and why EVE is as good as it is.
although i still have no idea why people bother with the launcher, it's completely useless and redundant. Ice Mining Skill Plan. |
Vaerah Vahrokha
Vahrokh Consulting
4105
|
Posted - 2013.05.23 20:29:00 -
[68] - Quote
MaRU2760 133 wrote: The question remains, though, "If a significant percentage of the playerbase is still having problems after three days, why didn't you roll it back?" That really seems strange to me.
Making software ready for a possible rollback is a task with challenges and cost and also requires a specific, conservative corporate attitude.
I.e. I developed such kind of software for the military. Their budgets were not tight, their delivery schedule was not super-tight, they knew that things *can* go wrong.
CCP budget is not of such size, they timed this delivery with a very small window (right before Odyssey, it HAS to be pushed out before it, as Odyssey prolly don't even have a log in screen coded at all) and CCP management are very, VERY overconfident and prone to these incidents.
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Zappity
Kurved Space
94
|
Posted - 2013.05.23 20:29:00 -
[69] - Quote
Put SP on the actively training character. You know they want the SP - just logical. Hooray, I'm l33t! -á(Kil2: "The higher their ship losses...the better they're going to be.") |
Rommiee
Mercury Inc.
572
|
Posted - 2013.05.23 20:29:00 -
[70] - Quote
Danni stark wrote:while i personally wasn't disrupted too much by the change, the free SP will be awesome, and this just really does illustrate why CCP are so loved and why EVE is as good as it is.
although i still have no idea why people bother with the launcher, it's completely useless and redundant.
You know that they will be disabling the eve.exe option shortly, yes ?
Do you still think that CCP are awesome, as next time they break the launcher, there will be no workaround. |
|
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CCP Atropos
C C P C C P Alliance
277
|
Posted - 2013.05.23 20:30:00 -
[71] - Quote
Swidgen wrote:CCP Atropos wrote:We're actively working on these issues and if you check against Singularity you should see that switching user accounts resets the 'Launching...' state of the button. Is this a joke? The launcher update pushed out for Sisi today is broken even worse than yesterday's debacle. It hangs up at "downloading launcher update" and you'll never even see the "Play" button without jumping through a few more hoops. Triple facepalm well deserved! I've already posted in another thread regarding the update on Singularity: see the following posts: 1, 2 and 3 Product Owner, EVE Launcher | Team Special Circumstances |
|
Par'Gellen
245
|
Posted - 2013.05.23 20:30:00 -
[72] - Quote
Vaerah Vahrokha wrote:Drop boxes are good for occasional, not repeating data entry. We are talking about gamers that want a smooth experience, not office workers. What I propose does not cause issue with people using keyboard, those who like to TAB through controls, those who like to "point and click" without rolling in and out stuff and even - for the future - those who will use a touch screen to select the characters.
Anyway, almost any approach including yours is going to be quicker and more practical than the current implementation. 100% Anyone worth a hill of beans in UI design knows to avoid drop boxes and listviews like the plague. They have their places and are very good at what they do but they are not the "go-to" option when a more user friendly option is available. Personally I can live with them but I'd rather see a better UI. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
MaRU2760 133
Veerhouven Ventures
11
|
Posted - 2013.05.23 20:33:00 -
[73] - Quote
Vaerah Vahrokha wrote:MaRU2760 133 wrote: The question remains, though, "If a significant percentage of the playerbase is still having problems after three days, why didn't you roll it back?" That really seems strange to me.
Making software ready for a possible rollback is a task with challenges and cost and also requires a specific, conservative corporate attitude. I.e. I developed such kind of software for the military. Their budgets were not tight, their delivery schedule was not super-tight, they knew that things *can* go wrong. CCP budget is not of such size, they timed this delivery with a very small window (right before Odyssey, it HAS to be pushed out before it, as Odyssey prolly don't even have a log in screen coded at all) and CCP management are very, VERY overconfident and prone to these incidents.
You're saying it isn't as simple as just going back to the previous version of the Login screen? I didn't know that. TY
|
Swidgen
Republic University Minmatar Republic
50
|
Posted - 2013.05.23 20:34:00 -
[74] - Quote
Rommiee wrote:You always apologise afterwards and promise to do things better in the future, but surprise surprise it happens again, and again, and again. You never seem to learn by past mistakes and never keep your word about changing your procedures. A great Icelander once said, "Watch what they do, not what they say". Fearless. Or awesome. Or something. |
Smoking Blunts
ZC Industries Dark Stripes
510
|
Posted - 2013.05.23 20:35:00 -
[75] - Quote
CCP Atropos
when are you removing the ability to use the bin folder eve.exe?
is it going to be on june the 4th or can we keep using this after the path on that day? OMG when can i get a pic here
|
Aarin Wrath
Dominion Strategic
17
|
Posted - 2013.05.23 20:35:00 -
[76] - Quote
CCP Guard wrote:During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints.
Dang CCP thanks! You guys keep up with the awesome!
|
Hagbard Solaris
Omega Eternal
1
|
Posted - 2013.05.23 20:35:00 -
[77] - Quote
Hagbard Solaris wrote:On the original threadnaught, the first post was by CCP Phantom and he said: "The main change is a new and improved landing page and a new login mechanism which will allow you to log into EVE Online using our SSO (single sign on) service. "
I ran the new launcher, signed on, and entered the game no problems. The launcher was still open, so I gated from the launcher to Account Management and clicked the Login button. My credentials were not passed to account management. I had to enter my name and password manually. The only non-cosmetic reason for rolling out this disaster of a launcher was to allow the SSO credentials to pass to other Eve websites that use SSO. In your Dev Blog, you specifically mentioned that Account Management was one of the new SSO websited.
Why doesn't the SSO launcher pass my SSO login information to the other SSO websites?
I'm still waiting to find out if the new launcher will indeed provide SSO capability as you claimed it would. Can I expect this promised functionality to be implemented soon? |
Salpun
Paramount Commerce
497
|
Posted - 2013.05.23 20:37:00 -
[78] - Quote
I am more concerned with the ghost launchers populating my computer
CCP needs more Web Devs for sure. |
veera Haklar
Republic Military School Minmatar Republic
9
|
Posted - 2013.05.23 20:37:00 -
[79] - Quote
Zappity wrote:Put SP on the actively training character. You know they want the SP - just logical.
This makes much more sense than giving it to the highest sp, not sure why this isn't how it's being done. Don't want to sound whiney about a free gift, but it'd be nice if some of us actually got to use said gift. |
Steve Ronuken
Fuzzwork Enterprises
1440
|
Posted - 2013.05.23 20:38:00 -
[80] - Quote
While CCP Explorer probably passed on my blog post, I just want to make sure it's covered:
I run multiple clients, on 3 different screens, using the Fixed Window option.
I do this using junctions, to have three different sets of settings, to specify which 'adapter' to use for each client.
I used to run the launcher once from each location with it quitting after starting the eve client; when when switching alts, just logged out, leaving the client up on that screen to log in.
Now: I start the launcher, log into it, and start up one client. Then I run the exefile.exe from the two other junctions. When switching alts, the ones running from the exefile worked as before. The one from the launcher drops to launcher and then back in (assuming the SSO works right, after a significant delay)
It'd be nice to have a launcher that could pick which set of settings to use when you hit play. Ideally remembered from the user account. (and ideally with multiple logins at the same time)
Or a launcher which could run from a junctioned exe at the same time as another copy, as long as it's got a different path. Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
|
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CCP Atropos
C C P C C P Alliance
277
|
Posted - 2013.05.23 20:38:00 -
[81] - Quote
Smoking Blunts wrote:CCP Atropos
when are you removing the ability to use the bin folder eve.exe?
is it going to be on june the 4th or can we keep using this after the path on that day? It won't be before Odyssey. I don't have an exact date for it, since it's tied into a much larger engineering project to improve client boot times, asset preloading and getting into the game in general. Product Owner, EVE Launcher | Team Special Circumstances |
|
Manfred Sideous
Sniggerdly Pandemic Legion
304
|
Posted - 2013.05.23 20:38:00 -
[82] - Quote
1 ) Increase the cache of remembered accounts on the launcher from 7 to alot more as I use 20+ accounts and many others do as well.
2 ) Opt out button please like the opt out button for "Walking in Stations" . Sorry im not interested in this "****** shiny" feature you added that does or accomplishes nothing.
3 ) Take some programming classes.
4 ) Failing all of the above Kill yourself in game |
Smoking Blunts
ZC Industries Dark Stripes
510
|
Posted - 2013.05.23 20:42:00 -
[83] - Quote
CCP Atropos wrote:Smoking Blunts wrote:CCP Atropos
when are you removing the ability to use the bin folder eve.exe?
is it going to be on june the 4th or can we keep using this after the path on that day? It won't be before Odyssey. I don't have an exact date for it, since it's tied into a much larger engineering project to improve client boot times, asset preloading and getting into the game in general.
good news, you know my feelings on how you have broken my multiboxing experience with this launcher and im so hoping that unless you manage to make it as smooth or even better that this bypass remains intact OMG when can i get a pic here
|
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CCP Atropos
C C P C C P Alliance
277
|
Posted - 2013.05.23 20:43:00 -
[84] - Quote
Hagbard Solaris wrote:Hagbard Solaris wrote:On the original threadnaught, the first post was by CCP Phantom and he said: "The main change is a new and improved landing page and a new login mechanism which will allow you to log into EVE Online using our SSO (single sign on) service. "
I ran the new launcher, signed on, and entered the game no problems. The launcher was still open, so I gated from the launcher to Account Management and clicked the Login button. My credentials were not passed to account management. I had to enter my name and password manually. The only non-cosmetic reason for rolling out this disaster of a launcher was to allow the SSO credentials to pass to other Eve websites that use SSO. In your Dev Blog, you specifically mentioned that Account Management was one of the new SSO websited.
Why doesn't the SSO launcher pass my SSO login information to the other SSO websites?
I'm still waiting to find out if the new launcher will indeed provide SSO capability as you claimed it would. Can I expect this promised functionality to be implemented soon? That depends... I was having an interesting discussion today with CCP karkur, since she was concerned about logging into the EVE Launcher and having it automatically have her logged into the forums when she switched to them. For the moment you can think of it as logging into the Forums with Chrome and expecting your other browser, Firefox say, to know that you're logged in. Such sessions aren't inter-browser compatible by default, and the same is true for the EVE Launcher.
On that note however, we did discuss adding in the option to load the Account Management for the logged in account when the user clicks the link in the browser, but we haven't nailed down exactly what links we want to have implicitly loaded in a logged in state; we don't want people to inadvertently out their market alts, troll characters and hidden spies as the result of an inadvertent click in the EVE Launcher. Product Owner, EVE Launcher | Team Special Circumstances |
|
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
9
|
Posted - 2013.05.23 20:43:00 -
[85] - Quote
Atpros, if you remove that function, id hope you got your launcher working for linuxc and mac users too.
Im not evil tempered but ill be majorly pissed off if u lock me out of eve becouse i run linux or smackintosh, since those clients are still messed up. ( see WineHQ if u dont beleave me) |
Vaerah Vahrokha
Vahrokh Consulting
4105
|
Posted - 2013.05.23 20:44:00 -
[86] - Quote
MaRU2760 133 wrote:Vaerah Vahrokha wrote:MaRU2760 133 wrote: The question remains, though, "If a significant percentage of the playerbase is still having problems after three days, why didn't you roll it back?" That really seems strange to me.
Making software ready for a possible rollback is a task with challenges and cost and also requires a specific, conservative corporate attitude. I.e. I developed such kind of software for the military. Their budgets were not tight, their delivery schedule was not super-tight, they knew that things *can* go wrong. CCP budget is not of such size, they timed this delivery with a very small window (right before Odyssey, it HAS to be pushed out before it, as Odyssey prolly don't even have a log in screen coded at all) and CCP management are very, VERY overconfident and prone to these incidents. You're saying it isn't as simple as just going back to the previous version of the Login screen? I didn't know that. TY
Well I can't know the exact details but reverting the change is probably not just about giving back the old patcher executable.
You'd have to "de-patch" bits of EvE (easy enough) but also to revert database structure changes, move database rows back to where they used to be, undo changes to files (it's delicate, you have seen how one of the glitches was exactly apparently losing the settings) and who knows what else back end operations to revert to the previous status.
If you plan a complex system to be "transactional" and basically support "undos" then you can indeed roll back, but I assure you it's VERY time and personnel expensive to do that. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Gahjek
Ordo Drakonis Nulli Secunda
5
|
Posted - 2013.05.23 20:44:00 -
[87] - Quote
ccp suck
don't roll it out until its tested and working, jee |
Hagbard Solaris
Omega Eternal
1
|
Posted - 2013.05.23 20:46:00 -
[88] - Quote
Salpun wrote:I am more concerned with the ghost launchers populating my computer CCP needs more Web Devs for sure.
I too am getting Ghost Launcher processes on my WIN XP computer. It seems that CCP is ignoring both of our concerns and is more interested in providing social media support and throwing out 50k SP as hush money than actually addressing our concerns. What say you CCP? Can we expect the promised SSO functionality on the new launcher, or at least the ability of the launcher to stop all it's processes when we close it? |
RadicalOne
Duty Innovations
3
|
Posted - 2013.05.23 20:50:00 -
[89] - Quote
1) start the new launcher 2) type in account name or select account name from drop down 3) type in password 4) press Enter (At this point i have indicated my intention to login with the credentials provided in 2) and 3) above)
5) Click on the 'PLAY' button (and i do mean click, the enter key doesnt work)
Step 5) above is completely pointless ! as already stated the user has indicated thier intention to login at step 4) I can see why you (CCP) probably didnt make the "PLAY" button work by pressing the Enter Key. The user would need to press Enter twice lolz. But instead the user has to move the mouse to click on the "PLAY" button. Any UI developer can see this is not an optimal design. Making the user stop and click on a button (without key shortcut) after the user has already told you what thier intentions are is completely pointless !
Please explain what purpose this "PLAY" button serves that out-weights the inconvience of extra clicks ? is this a UI login barrier for BOTS ? or just a shiney shiney button with extra clicks thrown in for the lolz ?
|
Vincent Athena
V.I.C.E. Aegis Solaris
1883
|
Posted - 2013.05.23 20:51:00 -
[90] - Quote
Any idea on when this new launcher will be done being Beta tested on the Windows users so it can be given to the Mac users? http://vincentoneve.wordpress.com/ |
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CCP Explorer
C C P C C P Alliance
1487
|
Posted - 2013.05.23 20:52:00 -
[91] - Quote
Steve Ronuken wrote:While CCP Explorer probably passed on my blog post, I just want to make sure it's covered: As I promised then I passed it on. Erlendur S. Thorsteinsson | Software Director | EVE Universe, EVE Online // CCP Games | @erlendur |
|
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CCP Atropos
C C P C C P Alliance
277
|
Posted - 2013.05.23 20:52:00 -
[92] - Quote
Cevin North wrote:Atpros, if you remove that function, id hope you got your launcher working for linuxc and mac users too.
Im not evil tempered but ill be majorly pissed off if u lock me out of eve becouse i run linux or smackintosh, since those clients are still messed up. ( see WineHQ if u dont beleave me) Linux no. I posted a thread a few weeks ago in the Linux subforum specifically to let them know that we were working on a new Launcher and that usual caveats applied for supporting Linux. We don't support Linux, and so whilst I don't enjoy the fact that EVE Launcher returns a timeout error when run under Wine, I'm not going to dedicate significant resources for what appears to be an issue in Wine.
I'm open to dialog on the Linux issue however, since I'm well aware that the LInux gaming market is growing thanks in no small part to the work Steam and nVidia have been doing. That said, it's not a platform that we support and any time allocated to an unsupported platform will probably end up coming out of my spare time when I could be enjoying the wonderful Icelandic summer.
As for the Mac, you should note that we haven't released the update for the Mac yet, because we wanted to separate any possible issues to a single platform only. The problems that Mac users were reporting on the 21st were related solely to the service outage we had on our webservers. Product Owner, EVE Launcher | Team Special Circumstances |
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mrpapageorgio
Cutting Edge Incorporated RAZOR Alliance
91
|
Posted - 2013.05.23 20:52:00 -
[93] - Quote
CCP Guard wrote:veera Haklar wrote:Any way around the sp going to highest current sp toons on an account, The highest sp toon on my account is certainly not my main, and is infact a character i don't even use anymore, or should i just shut up and be greatfull? :p I'm really sorry but we don't have a mechanism to allow players to choose which character the skill points go to. The pool is character specific so we have to choose the same criteria for everyone and this is the best criteria overall.
Can't you guys just apply them to the character that is currently in training, wouldn't that make more sense? |
Steve Ronuken
Fuzzwork Enterprises
1440
|
Posted - 2013.05.23 20:54:00 -
[94] - Quote
CCP Explorer wrote:Steve Ronuken wrote:While CCP Explorer probably passed on my blog post, I just want to make sure it's covered: As I promised then I passed it on. I appreciate it
(Panders to my ego. Which is always nice ) Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
Rommiee
Mercury Inc.
573
|
Posted - 2013.05.23 20:56:00 -
[95] - Quote
CCP Atropos or any CCP employee, really.....
Still skipping this question of why do you do what is outlined below, then ?
Rommiee wrote:So... would you like to answer the question that pretty much everyone has been asking over the last couple of days, but you have avoided : Time and time again, you introduce a new "feature" on to Sisi, and when major issues are found by the players testing the said feature, you pretty much ignore the feedback given to you and bring it on to TQ anyway. You always apologise afterwards and promise to do things better in the future, but surprise surprise it happens again, and again, and again. You never seem to learn by past mistakes and never keep your word about changing your procedures. Therefore do not be surprised when we do not believe a word you say. Quote:Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you We have heard that so many times, |
|
CCP Atropos
C C P C C P Alliance
277
|
Posted - 2013.05.23 20:57:00 -
[96] - Quote
RadicalOne wrote:1) start the new launcher 2) type in account name or select account name from drop down 3) type in password 4) press Enter (At this point i have indicated my intention to login with the credentials provided in 2) and 3) above)
5) Click on the 'PLAY' button (and i do mean click, the enter key doesnt work)
Step 5) above is completely pointless ! as already stated the user has indicated thier intention to login at step 4) I can see why you (CCP) probably didnt make the "PLAY" button work by pressing the Enter Key. The user would need to press Enter twice lolz. But instead the user has to move the mouse to click on the "PLAY" button. Any UI developer can see this is not an optimal design. Making the user stop and click on a button (without key shortcut) after the user has already told you what thier intentions are is completely pointless !
Please explain what purpose this "PLAY" button serves that out-weights the inconvience of extra clicks ? is this a UI login barrier for BOTS ? or just a shiney shiney button with extra clicks thrown in for the lolz ?
We decoupled the act of logging in from the act of entering the EVE Universe. You can now login whilst the updating of your client is ongoing, then choose when to enter the universe itself.
If you look at the webpage that's currently deployed to Singularity you will see that we've already added an auto play button so that if the client is ready, you will automatically start the game when it's ready and you've logged in.
As for the focusing, that's probably something I should fix, since it's most likely the EVE Launcher application not assigned focus properly. I'll follow this up. Product Owner, EVE Launcher | Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
277
|
Posted - 2013.05.23 20:59:00 -
[97] - Quote
Hagbard Solaris wrote:Salpun wrote:I am more concerned with the ghost launchers populating my computer CCP needs more Web Devs for sure. I too am getting Ghost Launcher processes on my WIN XP computer. It seems that CCP is ignoring both of our concerns and is more interested in providing social media support and throwing out 50k SP as hush money than actually addressing our concerns. What say you CCP? Can we expect the promised SSO functionality on the new launcher, or at least the ability of the launcher to stop all it's processes when we close it? I'm currently updating one of the opening posts with current known issues and this is one of them. I can only post in one place at a time though
Edit: regarding the SSO functionality you've asked about before: I replied to you here. Product Owner, EVE Launcher | Team Special Circumstances |
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Alphea Abbra
Grim Determination Nulli Secunda
214
|
Posted - 2013.05.23 21:00:00 -
[98] - Quote
Rommiee wrote:CCP Atropos or any CCP employee, really..... Still skipping this question of why do you do what is outlined below, then ? Rommiee wrote:So... would you like to answer the question that pretty much everyone has been asking over the last couple of days, but you have avoided : Time and time again, you introduce a new "feature" on to Sisi, and when major issues are found by the players testing the said feature, you pretty much ignore the feedback given to you and bring it on to TQ anyway. You always apologise afterwards and promise to do things better in the future, but surprise surprise it happens again, and again, and again. You never seem to learn by past mistakes and never keep your word about changing your procedures. Therefore do not be surprised when we do not believe a word you say. Quote:Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you We have heard that so many times, I wouldn't expect an answer. After all, we got those 50k SP, so now everything is well, right?
Still watching what CCP does, not what CCP says. |
Kblackjack54
Mercurialis Inc. RAZOR Alliance
101
|
Posted - 2013.05.23 21:00:00 -
[99] - Quote
[
Much appreciated the frank and concise explanation on what the problems being experienced are, how CCP are attempting to tackle these and also the transparent explanation on were this new launcher is taking us.
The admission however that it is not CCP's intention to curtail multiboxing does not really cover the issues players have regarding this new launcher, advertising aside, which I abhor by the way being utterly pointless, they have grave concerns about the actual process and the indications that the current ability to bypass the launcher may be removed.
Why is this so important a point, two reasons, simplicity being the primary, logging in multiple accounts and there are a lot of us that do has now become a very long process indeed, the fact that the Launcher does not allow 'Preparation' of the log ins for multiple accounts after which it is a simple and very fast process to open multiple clients, in my case up to 10 which can be all up and running in less than two minutes, I can assure you this is not being done currently using this new launcher, the process is so long and drawn out that by the time I get them done it's basically time to pack up and go home.
Second, back up, there have been a number of occasions during past years when for reasons unknown the old launcher would fail to work, using the 'exe' worked around this without the need to go through bug reports etc, a simple paste of a verbatim copy held on file fixed the original but until that was done I and others could still gain access to the game, and that is what is important to the players, not advertising, not fancy graphics, face book, twitter and feeds, we come to play EVE, that is what matters to us, might not fit into your view of the world but that is the bottom line for the paying customer.
Take away that facility, impede it in anyway and the result will be as we have seen, 130 plus pages of vitriolic rage posts, not because you introduced the new launcher, not because it failed to work as advertised, but simply because when it did work it just simgot in the way, was tedious to use and did not serve the players primary need, fast linear access to the clients character choice screen, if that does not convey the message clearly on were you went wrong with this one, nothing will.
Ta much for the Skill points CCP Guard, much appreciated.
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Vincent Athena
V.I.C.E. Aegis Solaris
1883
|
Posted - 2013.05.23 21:01:00 -
[100] - Quote
RadicalOne wrote:1) start the new launcher 2) type in account name or select account name from drop down 3) type in password 4) press Enter (At this point i have indicated my intention to login with the credentials provided in 2) and 3) above)
5) Click on the 'PLAY' button (and i do mean click, the enter key doesnt work)
Step 5) above is completely pointless ! as already stated the user has indicated thier intention to login at step 4) I can see why you (CCP) probably didnt make the "PLAY" button work by pressing the Enter Key. The user would need to press Enter twice lolz. But instead the user has to move the mouse to click on the "PLAY" button. Any UI developer can see this is not an optimal design. Making the user stop and click on a button (without key shortcut) after the user has already told you what their intentions are is completely pointless !
Please explain what purpose this "PLAY" button serves that out-weights the inconvenience of extra clicks ? is this a UI login barrier for BOTS ? or just a shiny shiny button with extra clicks thrown in for the lolz ?
Its so in the future they can add other buttons, like "Test server" (connects to Sisi) "Chat" (Just gives you the chat window) "Trade" (Just gives you the tools to manage orders and station inventory), "Talk" (just Eve voice), "Skills" (Just lets you do your skill tree) and so on. Many of these would be enabled for both PC and mobile devices. In the future entering your credentials will not be sufficient to show your intention as to what you want to do, as there will be many things to do.
Now, what they could do is have all those buttons show up as soon as a password is typed in. Then instead of having to type in a password, hit Enter, then click a button, you just type your password and click a button. http://vincentoneve.wordpress.com/ |
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Zappity
Kurved Space
94
|
Posted - 2013.05.23 21:02:00 -
[101] - Quote
I don't think he was asking you to fix it. He was asking you not to break it.
CCP Atropos wrote:Cevin North wrote:Atpros, if you remove that function, id hope you got your launcher working for linuxc and mac users too.
Im not evil tempered but ill be majorly pissed off if u lock me out of eve becouse i run linux or smackintosh, since those clients are still messed up. ( see WineHQ if u dont beleave me) Linux no. I posted a thread a few weeks ago in the Linux subforum specifically to let them know that we were working on a new Launcher and that usual caveats applied for supporting Linux. We don't support Linux, and so whilst I don't enjoy the fact that EVE Launcher returns a timeout error when run under Wine, I'm not going to dedicate significant resources for what appears to be an issue in Wine. I'm open to dialog on the Linux issue however, since I'm well aware that the Linux gaming market is growing thanks in no small part to the work Steam and nVidia have been doing. That said, it's not a platform that we support and any time allocated to an unsupported platform will probably end up coming out of my spare time when I could be enjoying the wonderful Icelandic summer. As for the Mac, you should note that we haven't released the update for the Mac yet, because we wanted to separate any possible issues to a single platform only. The problems that Mac users were reporting on the 21st were related solely to the service outage we had on our webservers.
Hooray, I'm l33t! -á(Kil2: "The higher their ship losses...the better they're going to be.") |
Smoking Blunts
ZC Industries Dark Stripes
511
|
Posted - 2013.05.23 21:03:00 -
[102] - Quote
CCP Atropos wrote:RadicalOne wrote:1) start the new launcher 2) type in account name or select account name from drop down 3) type in password 4) press Enter (At this point i have indicated my intention to login with the credentials provided in 2) and 3) above)
5) Click on the 'PLAY' button (and i do mean click, the enter key doesnt work)
Step 5) above is completely pointless ! as already stated the user has indicated thier intention to login at step 4) I can see why you (CCP) probably didnt make the "PLAY" button work by pressing the Enter Key. The user would need to press Enter twice lolz. But instead the user has to move the mouse to click on the "PLAY" button. Any UI developer can see this is not an optimal design. Making the user stop and click on a button (without key shortcut) after the user has already told you what thier intentions are is completely pointless !
Please explain what purpose this "PLAY" button serves that out-weights the inconvience of extra clicks ? is this a UI login barrier for BOTS ? or just a shiney shiney button with extra clicks thrown in for the lolz ?
We decoupled the act of logging in from the act of entering the EVE Universe. You can now login whilst the updating of your client is ongoing, then choose when to enter the universe itself. If you look at the webpage that's currently deployed to Singularity you will see that we've already added an auto play button so that if the client is ready, you will automatically start the game when it's ready and you've logged in. As for the focusing, that's probably something I should fix, since it's most likely the EVE Launcher application not assigned focus properly. I'll follow this up.
it needs to assign focus on the password (ive stated this many times in the sisi feedback over a week ago.) the options need to be able to tabbed through. so shift tab from password to account name. tab from password to enter/launch OMG when can i get a pic here
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Rommiee
Mercury Inc.
573
|
Posted - 2013.05.23 21:05:00 -
[103] - Quote
Smoking Blunts wrote:(ive stated this many times in the sisi feedback over a week ago.)
LOL, you know they ignore all that, right ?
|
Smoking Blunts
ZC Industries Dark Stripes
511
|
Posted - 2013.05.23 21:08:00 -
[104] - Quote
Rommiee wrote:Smoking Blunts wrote:(ive stated this many times in the sisi feedback over a week ago.) LOL, you know they ignore all that, right ?
yeh, but its very nice to say I told you so. although Id rather they would actually pay attention to constructive feedback before they wreck my eve any bloody more than this launcher has OMG when can i get a pic here
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Manfred Sideous
Sniggerdly Pandemic Legion
304
|
Posted - 2013.05.23 21:09:00 -
[105] - Quote
AT LEAST INCREASE THE CACHE SIZE ON THE LAUNCHER FOR PEOPLE WHO HAVE MORE THAN 7 ACCOUNTS
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Salpun
Paramount Commerce
497
|
Posted - 2013.05.23 21:10:00 -
[106] - Quote
CCP Atropos wrote:Hagbard Solaris wrote:Salpun wrote:I am more concerned with the ghost launchers populating my computer CCP needs more Web Devs for sure. I too am getting Ghost Launcher processes on my WIN XP computer. It seems that CCP is ignoring both of our concerns and is more interested in providing social media support and throwing out 50k SP as hush money than actually addressing our concerns. What say you CCP? Can we expect the promised SSO functionality on the new launcher, or at least the ability of the launcher to stop all it's processes when we close it? I'm currently updating one of the opening posts with current known issues and this is one of them. I can only post in one place at a time though Edit: regarding the SSO functionality you've asked about before: I replied to you here. The issues I was having on sisi possible with this issue was with a Win7 machine. |
mrpapageorgio
Cutting Edge Incorporated RAZOR Alliance
91
|
Posted - 2013.05.23 21:10:00 -
[107] - Quote
CCP Atropos wrote:RadicalOne wrote:1) start the new launcher 2) type in account name or select account name from drop down 3) type in password 4) press Enter (At this point i have indicated my intention to login with the credentials provided in 2) and 3) above)
5) Click on the 'PLAY' button (and i do mean click, the enter key doesnt work)
Step 5) above is completely pointless ! as already stated the user has indicated thier intention to login at step 4) I can see why you (CCP) probably didnt make the "PLAY" button work by pressing the Enter Key. The user would need to press Enter twice lolz. But instead the user has to move the mouse to click on the "PLAY" button. Any UI developer can see this is not an optimal design. Making the user stop and click on a button (without key shortcut) after the user has already told you what thier intentions are is completely pointless !
Please explain what purpose this "PLAY" button serves that out-weights the inconvience of extra clicks ? is this a UI login barrier for BOTS ? or just a shiney shiney button with extra clicks thrown in for the lolz ?
We decoupled the act of logging in from the act of entering the EVE Universe. You can now login whilst the updating of your client is ongoing, then choose when to enter the universe itself. If you look at the webpage that's currently deployed to Singularity you will see that we've already added an auto play button so that if the client is ready, you will automatically start the game when it's ready and you've logged in. As for the focusing, that's probably something I should fix, since it's most likely the EVE Launcher application not assigned focus properly. I'll follow this up.
The only reason to log in currently is to enter the eve universe, so the play button is 100% pointless at this point. And I can go ahead and tell you, the only reason I am ever going to log in is to enter the eve universe. I don't care about eve tv, eve voice, or using the launcher to log into the forums or whatever else you guys think up to tack on.
I don't know if it's a bug, but I am seriously tired of having to accept the eula every time I log in too. |
Hagbard Solaris
Omega Eternal
1
|
Posted - 2013.05.23 21:10:00 -
[108] - Quote
CCP Atropos wrote:Hagbard Solaris wrote:Hagbard Solaris wrote:On the original threadnaught, the first post was by CCP Phantom and he said: "The main change is a new and improved landing page and a new login mechanism which will allow you to log into EVE Online using our SSO (single sign on) service. "
I ran the new launcher, signed on, and entered the game no problems. The launcher was still open, so I gated from the launcher to Account Management and clicked the Login button. My credentials were not passed to account management. I had to enter my name and password manually. The only non-cosmetic reason for rolling out this disaster of a launcher was to allow the SSO credentials to pass to other Eve websites that use SSO. In your Dev Blog, you specifically mentioned that Account Management was one of the new SSO websited.
Why doesn't the SSO launcher pass my SSO login information to the other SSO websites?
I'm still waiting to find out if the new launcher will indeed provide SSO capability as you claimed it would. Can I expect this promised functionality to be implemented soon? That depends... I was having an interesting discussion today with CCP karkur, since she was concerned about logging into the EVE Launcher and having it automatically have her logged into the forums when she switched to them. For the moment you can think of it as logging into the Forums with Chrome and expecting your other browser, Firefox say, to know that you're logged in. Such sessions aren't inter-browser compatible by default, and the same is true for the EVE Launcher.
This is incorrect. Eve Launcher and Eve websites are part of the same universe. This is more like Logging into Google Chrome and expecting it to also sign me in to my GMAIL account. Since Google Chrome and GMAIL are both part of google, this works. The same should work for Eve Launcher and Eve Forums. |
alexxander ref'chenko
Rock Grinders BricK sQuAD.
0
|
Posted - 2013.05.23 21:12:00 -
[109] - Quote
i have yet to recieve any skill points,and as i said in the petition i filed i couldnt log in for 6 hours, i patched repatched "repaired" over and over and did the force refresh on the two pages like the wiki says, im suprised i didnt recieve any skill points :/ my launcher still doesnt work i STILL have to use the exefile.exe to login my toons :( and no one can help me fix this it seems im just told to keep doing what ive been doing, repatch repair force refresh repair delete repair....damnit man |
Smoking Blunts
ZC Industries Dark Stripes
511
|
Posted - 2013.05.23 21:13:00 -
[110] - Quote
Hagbard Solaris wrote:CCP Atropos wrote:Hagbard Solaris wrote:Hagbard Solaris wrote:On the original threadnaught, the first post was by CCP Phantom and he said: "The main change is a new and improved landing page and a new login mechanism which will allow you to log into EVE Online using our SSO (single sign on) service. "
I ran the new launcher, signed on, and entered the game no problems. The launcher was still open, so I gated from the launcher to Account Management and clicked the Login button. My credentials were not passed to account management. I had to enter my name and password manually. The only non-cosmetic reason for rolling out this disaster of a launcher was to allow the SSO credentials to pass to other Eve websites that use SSO. In your Dev Blog, you specifically mentioned that Account Management was one of the new SSO websited.
Why doesn't the SSO launcher pass my SSO login information to the other SSO websites?
I'm still waiting to find out if the new launcher will indeed provide SSO capability as you claimed it would. Can I expect this promised functionality to be implemented soon? That depends... I was having an interesting discussion today with CCP karkur, since she was concerned about logging into the EVE Launcher and having it automatically have her logged into the forums when she switched to them. For the moment you can think of it as logging into the Forums with Chrome and expecting your other browser, Firefox say, to know that you're logged in. Such sessions aren't inter-browser compatible by default, and the same is true for the EVE Launcher. This is incorrect. Eve Launcher and Eve websites are part of the same universe. This is more like Logging into Google Chrome and expecting it to also sign me in to my GMAIL account. Since Google Chrome and GMAIL are both part of google, this works. The same should work for Eve Launcher and Eve Forums.
no it should not auto log me in to the forums. I use this alt, one of 24 because I chose it. I don't want the launcher choosing who I rage at ccp with on the forums, that's up to me. OMG when can i get a pic here
|
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Maximus Andendare
Future Corps Sleeper Social Club
205
|
Posted - 2013.05.23 21:15:00 -
[111] - Quote
CCP Guard wrote:veera Haklar wrote:Any way around the sp going to highest current sp toons on an account, The highest sp toon on my account is certainly not my main, and is infact a character i don't even use anymore, or should i just shut up and be greatfull? :p I'm really sorry but we don't have a mechanism to allow players to choose which character the skill points go to. The pool is character specific so we have to choose the same criteria for everyone and this is the best criteria overall. Honestly this and not the character training? That doesn't make any sense. The character training is demonstrating our intent to have that character gain sp. Giving it to the highest doesn't show anything but a past desire for training.
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Rommiee
Mercury Inc.
575
|
Posted - 2013.05.23 21:17:00 -
[112] - Quote
Smoking Blunts wrote:Hagbard Solaris wrote:CCP Atropos wrote:Hagbard Solaris wrote:Hagbard Solaris wrote:On the original threadnaught, the first post was by CCP Phantom and he said: "The main change is a new and improved landing page and a new login mechanism which will allow you to log into EVE Online using our SSO (single sign on) service. "
I ran the new launcher, signed on, and entered the game no problems. The launcher was still open, so I gated from the launcher to Account Management and clicked the Login button. My credentials were not passed to account management. I had to enter my name and password manually. The only non-cosmetic reason for rolling out this disaster of a launcher was to allow the SSO credentials to pass to other Eve websites that use SSO. In your Dev Blog, you specifically mentioned that Account Management was one of the new SSO websited.
Why doesn't the SSO launcher pass my SSO login information to the other SSO websites?
I'm still waiting to find out if the new launcher will indeed provide SSO capability as you claimed it would. Can I expect this promised functionality to be implemented soon? That depends... I was having an interesting discussion today with CCP karkur, since she was concerned about logging into the EVE Launcher and having it automatically have her logged into the forums when she switched to them. For the moment you can think of it as logging into the Forums with Chrome and expecting your other browser, Firefox say, to know that you're logged in. Such sessions aren't inter-browser compatible by default, and the same is true for the EVE Launcher. This is incorrect. Eve Launcher and Eve websites are part of the same universe. This is more like Logging into Google Chrome and expecting it to also sign me in to my GMAIL account. Since Google Chrome and GMAIL are both part of google, this works. The same should work for Eve Launcher and Eve Forums. no it should not auto log me in to the forums. I use this alt, one of 24 because I chose it. I don't want the launcher choosing who I rage at ccp with on the forums, that's up to me.
Correct. SSO is all very well, but you need to be able to choose which parts of it (if any) are automatically logged on to. |
Mithril Ryder
Genstar Inc Villore Accords
25
|
Posted - 2013.05.23 21:18:00 -
[113] - Quote
I see PL is being mature as usual.
In all seriousness, this was a huge, huge (censored) of a deployment.
Any sort of new login method needs to support the following, natively, with nothing more complicated then your average eve player could be expected to figure out.
Multiple clients rapidly launched from a single install.
Multiple clients from more then one install location, while maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Multiple clients using junction links (simlinks for you *nix dudes :) ), also maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Any sort of cloud based settings storage *must* respect the fact that if I am logging into another machine (such as a laptop) it is possible that I want the same settings, but absolutely not the expectation. To that end, I propose the following:
The first time you log in for a given machine and install path combo, save that config info to the cloud as a non blocking background task by default.
When logging in on a new machine, where the install path is the same, don't import/use the cloud settings for that install path. If there is any local config use that, otherwise use eve defaults.
On the login screen have a checkbox "use default settings for this install from the cloud", when checked prompt the user "are you sure? existing settings will be replaced by the default cloud settings for this install path!"
On the in-game settings page, have an indication if the current client is in sync with the cloud, and if it is currently set as the default. Have a button to save the settings from that client as the default for that install path, have a confirmation prompt of course.
Once that is working, allow the cloud settings to also save more then the default. (use a randomly generated GUID stored locally in the launcher directory to track when you log in from a new computer). Allow the user to name each "computer" or "set", but assign defaults for speed.
On the login screen, have a "settings management" that opens up a list of your computers, where the settings for each install path can be set as default, or cloned between computers. If possible, separate things that are more hardware dependent (screen resolution, graphics settings) and universal (chat channels open, over view settings).
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Maximus Andendare
Future Corps Sleeper Social Club
206
|
Posted - 2013.05.23 21:21:00 -
[114] - Quote
MaRU2760 133 wrote:The timing of the release announcement would have been fine, if you had also taken the time to QA the application before releasing it.
One of the things that really irritated me on release day was that EveMon was telling me that Tranquility was online and 30,000 characters were active.
My computer isn't special in any way. I'm running Windoze 7 and haven't moved any files, or done anything tricky to Eve. But the new launcher didn't work for me. How is my system different from all those others?
What I expect to see with each new release and upgrade is something that has been tested and will work on more than 90% of the player's computers. It doesn't appear that is what I got, and I was very disappointed,
The question remains, though, "If a significant percentage of the playerbase is still having problems after three days, why didn't you roll it back?" That really seems strange to me. I was on a Mac and thankfully our launcher "update" was delayed following the Windows guys' release. I don't think all 30,000 were running Mac OS though.
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Hagbard Solaris
Omega Eternal
1
|
Posted - 2013.05.23 21:21:00 -
[115] - Quote
Smoking Blunts wrote:Hagbard Solaris wrote:CCP Atropos wrote:Hagbard Solaris wrote:Hagbard Solaris wrote:On the original threadnaught, the first post was by CCP Phantom and he said: "The main change is a new and improved landing page and a new login mechanism which will allow you to log into EVE Online using our SSO (single sign on) service. "
I ran the new launcher, signed on, and entered the game no problems. The launcher was still open, so I gated from the launcher to Account Management and clicked the Login button. My credentials were not passed to account management. I had to enter my name and password manually. The only non-cosmetic reason for rolling out this disaster of a launcher was to allow the SSO credentials to pass to other Eve websites that use SSO. In your Dev Blog, you specifically mentioned that Account Management was one of the new SSO websited.
Why doesn't the SSO launcher pass my SSO login information to the other SSO websites?
I'm still waiting to find out if the new launcher will indeed provide SSO capability as you claimed it would. Can I expect this promised functionality to be implemented soon? That depends... I was having an interesting discussion today with CCP karkur, since she was concerned about logging into the EVE Launcher and having it automatically have her logged into the forums when she switched to them. For the moment you can think of it as logging into the Forums with Chrome and expecting your other browser, Firefox say, to know that you're logged in. Such sessions aren't inter-browser compatible by default, and the same is true for the EVE Launcher. This is incorrect. Eve Launcher and Eve websites are part of the same universe. This is more like Logging into Google Chrome and expecting it to also sign me in to my GMAIL account. Since Google Chrome and GMAIL are both part of google, this works. The same should work for Eve Launcher and Eve Forums. no it should not auto log me in to the forums. I use this alt, one of 24 because I chose it. I don't want the launcher choosing who I rage at ccp with on the forums, that's up to me.
Then you open a browser window independently instead of using the launcher to gate to whichever SSO capable Eve website you wish to use. Then the SSO credentials from the launcher wouldn't be passed to the website. The purpose of SSO is to allow you to log in once and change between account management, forums, community etc without having to sign in at every website. If the launcher uses SSO then it should log you in to each of these websites as you click the link on the launcher. That way if you wish to post on the forums with the account you have logged in on the launcher, you don't need to sign in again. If you wish to post as someone else, you manually open a browser and log in as whomever you wish. |
Zappity
Kurved Space
94
|
Posted - 2013.05.23 21:24:00 -
[116] - Quote
Mithril Ryder wrote:I see PL is being mature as usual.
In all seriousness, this was a huge, huge (censored) of a deployment.
Any sort of new login method needs to support the following, natively, with nothing more complicated then your average eve player could be expected to figure out.
Multiple clients rapidly launched from a single install.
Multiple clients from more then one install location, while maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Multiple clients using junction links (simlinks for you *nix dudes :) ), also maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Any sort of cloud based settings storage *must* respect the fact that if I am logging into another machine (such as a laptop) it is possible that I want the same settings, but absolutely not the expectation. To that end, I propose the following:
The first time you log in for a given machine and install path combo, save that config info to the cloud as a non blocking background task by default.
When logging in on a new machine, where the install path is the same, don't import/use the cloud settings for that install path. If there is any local config use that, otherwise use eve defaults.
On the login screen have a checkbox "use default settings for this install from the cloud", when checked prompt the user "are you sure? existing settings will be replaced by the default cloud settings for this install path!"
On the in-game settings page, have an indication if the current client is in sync with the cloud, and if it is currently set as the default. Have a button to save the settings from that client as the default for that install path, have a confirmation prompt of course.
Once that is working, allow the cloud settings to also save more then the default. (use a randomly generated GUID stored locally in the launcher directory to track when you log in from a new computer). Allow the user to name each "computer" or "set", but assign defaults for speed.
On the login screen, have a "settings management" that opens up a list of your computers, where the settings for each install path can be set as default, or cloned between computers. If possible, separate things that are more hardware dependent (screen resolution, graphics settings) and universal (chat channels open, over view settings).
Yeah. I sure don't want the same settings when I log in on my laptop. The screen is, um, smaller than my desktop.
Pretty obvious but, well, the launcher design doesn't inspire confidence so just as well to spell it out. Hooray, I'm l33t! -á(Kil2: "The higher their ship losses...the better they're going to be.") |
Smoking Blunts
ZC Industries Dark Stripes
511
|
Posted - 2013.05.23 21:27:00 -
[117] - Quote
Hagbard Solaris wrote:
Then you open a browser window independently instead of using the launcher to gate to whichever SSO capable Eve website you wish to use. Then the SSO credentials from the launcher wouldn't be passed to the website. The purpose of SSO is to allow you to log in once and change between account management, forums, community etc without having to sign in at every website. If the launcher uses SSO then it should log you in to each of these websites as you click the link on the launcher. That way if you wish to post on the forums with the account you have logged in on the launcher, you don't need to sign in again. If you wish to post as someone else, you manually open a browser and log in as whomever you wish.
so why have the launcher then? the old client allowed me to do this.
SSO is all well and good if you only have 1 or 2 accounts, but when you run more than that, you now get screwed by SSO. this is what needs to be addressed and currently is not even a speck on ccp's radar OMG when can i get a pic here
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Danni stark
366
|
Posted - 2013.05.23 21:30:00 -
[118] - Quote
Rommiee wrote:Danni stark wrote:while i personally wasn't disrupted too much by the change, the free SP will be awesome, and this just really does illustrate why CCP are so loved and why EVE is as good as it is.
although i still have no idea why people bother with the launcher, it's completely useless and redundant. You know that they will be disabling the eve.exe option shortly, yes ? Do you still think that CCP are awesome, as next time they break the launcher, there will be no workaround.
and then i'll stamp my feet and make redundant threads on the forum when i ignore the sticky about it. then 4 days later i'll be telling them thanks for another 50k sp. Ice Mining Skill Plan. |
Zifrian
Licentia Ex Vereor Black Core Alliance
940
|
Posted - 2013.05.23 21:30:00 -
[119] - Quote
CCP Atropos wrote:
- Log off button removed
-Historically the log off button hasn't functioned as a log off feature; the button used to simply close the current Client, and start a new one on the login screen. Since it is our goal to remove this login screen, the log off button doesn't make sense. There is some design that needs to be done here, since the intent of most people clicking the button is to take them back to either a) the character selection screen so that they can switch characters or to the login screen to change users. -With user login moved into the EVE Launcher, we need to follow up on the release of the new EVE Launcher by adding in either the ability to switch characters or to relaunch the EVE Launcher and switch users, or supply a way to improve this flow. We're aware of this and are planning accordingly.
On this, I can see why you did it and it makes sense. However, logging in seems to be a bit more of a chore now. Here are my suggestions:
First, is there a reason we need to confirm that we want to log in with said character? I may have missed it but I enter my username and password then hit Login...then I have to hit Play again? Why? If there is a reason for this, I can be fine with it but we did it in the past so not sure why we need this new system. Again, might have missed the reasoning.
Second, with respect to logging in a different character, can't we just get the ability to log directly into the client without going to character selection? I'm sure there is a reason we cannot or this would have been done already but in other games you can just log in directly to the character you want to play and go from there. With the news and other items on that screen being moved (mostly) to the launcher, there isn't really much use to the character selection screen is there? Biomassing a character or redeeming items, which you can do in game as well, are the only two things I can think of. Well outside of making or selecting a character.
These two things would make all this launcher hate go away imo. Put in username, password...select character (of course you need to log in once to get the name saved to then use later)...login...boom you are in game. I think 99% of users want to do this...or am I wrong?
Anyway, thanks for the updates. Maximze your Industry Potential! - Get EVE Isk per Hour! |
Makkuro Tatsu
EVE University Ivy League
2
|
Posted - 2013.05.23 21:32:00 -
[120] - Quote
Maximus Andendare wrote:Honestly this and not the character training? That doesn't make any sense. The character training is demonstrating our intent to have that character gain sp. Giving it to the highest doesn't show anything but a past desire for training.
Make that "the character of any active account who has the highest timestamp for either active or finished skill training". Otherwise, you would not be able to assign skillpoints to EVE users who had their training queue run empty because they could not log on. |
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Deornoth Drake
Agony Unleashed Agony Empire
29
|
Posted - 2013.05.23 21:33:00 -
[121] - Quote
CCP Atropos wrote:Smoking Blunts wrote:can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense. I agree that the old login screen was iconic, and I understand the passion with which many people have objected to it's deprecation. We've been discussing this quite extensively amongst the teams involved and we have some ideas that mesh with the move of login to the EVE Launcher and the desire to have an immersive experience akin to the current one. Somebody posted some pretty tantalising ideas/concept art for a revamped character screen that were very intriguing; maybe someone with better forum search skills than I can find them and repost the link. Just logged in on my Mac ... I'm lucky the login screen is still there ... since the launcher for Mac doesn't have fields to login. Hoping that you're keeping that in mind!
Besides ... what others already mentioned: Loging in with the new launcher on Windows is a bit complicated in terms of clicks to perform. |
Hagbard Solaris
Omega Eternal
1
|
Posted - 2013.05.23 21:35:00 -
[122] - Quote
Smoking Blunts wrote:Hagbard Solaris wrote:
Then you open a browser window independently instead of using the launcher to gate to whichever SSO capable Eve website you wish to use. Then the SSO credentials from the launcher wouldn't be passed to the website. The purpose of SSO is to allow you to log in once and change between account management, forums, community etc without having to sign in at every website. If the launcher uses SSO then it should log you in to each of these websites as you click the link on the launcher. That way if you wish to post on the forums with the account you have logged in on the launcher, you don't need to sign in again. If you wish to post as someone else, you manually open a browser and log in as whomever you wish.
so why have the launcher then? the old client allowed me to do this. SSO is all well and good if you only have 1 or 2 accounts, but when you run more than that, you now get screwed by SSO. this is what needs to be addressed and currently is not even a speck on ccp's radar
Because CCP Phantom said in the original Threadnaught that the Launcher would use the new SSO protocol. If you choose to use it, it makes gating around the Eve universe easier. If you choose not to use it, you don't have to. I was questioning whether the new launcher uses the SSO protocol as advertised, in which case it is not working correctly, or if CCP Phantom was inacurate when he said that it did. |
Asuri Kinnes
Adhocracy Incorporated Adhocracy
723
|
Posted - 2013.05.23 21:36:00 -
[123] - Quote
CCP Guard wrote:we do feel this special case does require a special thank you (for your patience) from CCP.
BWAHAHAHAHAHAHA!!!!
Guard made a funny!
Interdict Hi-Sec - it's the only way to be sure... |
Doublewhopper
The Revelation Crew DarkStorm Enterprises
13
|
Posted - 2013.05.23 21:37:00 -
[124] - Quote
CCP Atropos wrote:Cevin North wrote:Atpros, if you remove that function, id hope you got your launcher working for linuxc and mac users too.
Im not evil tempered but ill be majorly pissed off if u lock me out of eve becouse i run linux or smackintosh, since those clients are still messed up. ( see WineHQ if u dont beleave me) Linux no. I posted a thread a few weeks ago in the Linux subforum specifically to let them know that we were working on a new Launcher and that usual caveats applied for supporting Linux. We don't support Linux, and so whilst I don't enjoy the fact that EVE Launcher returns a timeout error when run under Wine, I'm not going to dedicate significant resources for what appears to be an issue in Wine. I'm open to dialog on the Linux issue however, since I'm well aware that the Linux gaming market is growing thanks in no small part to the work Steam and nVidia have been doing. That said, it's not a platform that we support and any time allocated to an unsupported platform will probably end up coming out of my spare time when I could be enjoying the wonderful Icelandic summer. As for the Mac, you should note that we haven't released the update for the Mac yet, because we wanted to separate any possible issues to a single platform only. The problems that Mac users were reporting on the 21st were related solely to the service outage we had on our webservers.
You may want to revisit that thread of yours in the linux section again.
There is already a user providing his own coded launcher for eve using your new logon mechanics.
It comes complete with sourcecode on github.
You could integrate that solution into your broken-on-wine launcher and make it available via a checkbox or via a configuration file parameter. |
Doc Fury
Furious Enterprises
1923
|
Posted - 2013.05.23 21:37:00 -
[125] - Quote
Obunagawe wrote:Atropos, do you realise that the launcher leaks memory horribly after you've closed it? Closing and reopening the launcher 10 times will result in 10 dead processes using a total of over 1GB RAM to do precisely nothing.
Just another bad thing to add to the list.
This^^.
Your marketing tool launcher does not close gracefully and always leaves at least 2 orphaned services running every time it is launched and closed. This never should have made it past QA/QC.
Also, storing character preferences and settings in the cloud is bad m'kay. If you don't know why, I'd suggest hiring someone who does, otherwise you risk repeating this debacle. The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'Hodor'. |
Par'Gellen
245
|
Posted - 2013.05.23 21:38:00 -
[126] - Quote
Vincent Athena wrote:RadicalOne wrote:1) start the new launcher 2) type in account name or select account name from drop down 3) type in password 4) press Enter (At this point i have indicated my intention to login with the credentials provided in 2) and 3) above)
5) Click on the 'PLAY' button (and i do mean click, the enter key doesnt work)
Step 5) above is completely pointless ! as already stated the user has indicated thier intention to login at step 4) I can see why you (CCP) probably didnt make the "PLAY" button work by pressing the Enter Key. The user would need to press Enter twice lolz. But instead the user has to move the mouse to click on the "PLAY" button. Any UI developer can see this is not an optimal design. Making the user stop and click on a button (without key shortcut) after the user has already told you what their intentions are is completely pointless !
Please explain what purpose this "PLAY" button serves that out-weights the inconvenience of extra clicks ? is this a UI login barrier for BOTS ? or just a shiny shiny button with extra clicks thrown in for the lolz ?
Its so in the future they can add other buttons, like "Test server" (connects to Sisi) "Chat" (Just gives you the chat window) "Trade" (Just gives you the tools to manage orders and station inventory), "Talk" (just Eve voice), "Skills" (Just lets you do your skill tree) and so on. Many of these would be enabled for both PC and mobile devices. In the future entering your credentials will not be sufficient to show your intention as to what you want to do, as there will be many things to do. Now, what they could do is have all those buttons show up as soon as a password is typed in. Then instead of having to type in a password, hit Enter, then click a button, you just type your password and click a button. +1 for understanding good UI design. Fewer steps is always better! I'd love to see what you mentioned in your last sentence! CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Winter Archipelago
Blue Republic RvB - BLUE Republic
15
|
Posted - 2013.05.23 21:40:00 -
[127] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you.
If these skill points are left unused, do they count towards a clone's total SP in regards to clone cost? I have an alt (with a stopped training queue) who is on the cusp of a clone cost bump, who I don't want to go over (it has all the skills I want and need on it already). |
Quiby San
2
|
Posted - 2013.05.23 21:41:00 -
[128] - Quote
Maybe try to move the former themed login background to the character selection screen? That way we could get rid of the static, boring screen and keep the themed animations/models and (totally awesome) music as a nice welcome screen after logging in as well.
I often enjoy listening to the login screen music, while the graphics offer an amazing screensaver :D |
Lucy Donaldson
Polish Task Forces C0VEN
0
|
Posted - 2013.05.23 21:41:00 -
[129] - Quote
I just want to say that is shittest patch ever. Even new inventory system was as bad as ... this this... thing. |
M Thomas
Adhocracy Incorporated Adhocracy
14
|
Posted - 2013.05.23 21:46:00 -
[130] - Quote
Do you guys/gals at CCP ever get sick of making the gameplay experience worse for the users almost everytime y'all try to improve something? |
|
Numbe Shimbe
Aerodyne Collective. WHY so Seri0Us
0
|
Posted - 2013.05.23 21:55:00 -
[131] - Quote
This automatic stoopid download just cannot do it atm .. I am quite pissed now trying around. You wanna constructive critic: do your job and get me back online! |
MaRU2760 133
Veerhouven Ventures
12
|
Posted - 2013.05.23 21:57:00 -
[132] - Quote
CCP Atropos, this is getting irritating. You seem to be dancing around the issues, and not addressing them. Seems like the same old story. CCP (whatever) says "This the way it's going to be, no matter how much it irritates the players." Then CCP runs out the politicians, not the programmers, to obfuscate the situation.
You haven't been talking about solutions at all. Does that mean you can't fix it, won't fix it or don't believe the problem exists? |
Alphea Abbra
Grim Determination Nulli Secunda
214
|
Posted - 2013.05.23 21:59:00 -
[133] - Quote
M Thomas wrote:Do you guys/gals at CCP ever get sick of making the gameplay experience worse for the users almost everytime y'all try to improve something? Quite obviously they do, this time they didn't hit the gameplay. They managed to make logging in a chore.
Instead of bad gameplay to make players angry, CCP saved a step and gave us the launcher. |
Goran Ashihara
Caldari Clandestine Operations Directorate
2
|
Posted - 2013.05.23 21:59:00 -
[134] - Quote
AFTER REINSTALING EVE from scratch !!!
1. https://client.eveonline.com/launcherv3 THIS screen is generated http://s22.postimg.org/3kiez9vlt/FREEZE_01.jpg
2. The launcher generates massage
"OFFLINE MODE You are seeing this because no connection could be made to the content server or something went wrong while loading the online content.
Restart Launcher"
Tried EVERYTHING that was posted in this and other threads.
What is it that you fixed with this patch exactly ?
I will NOT play until old launcher is rolled back or until a clean installation generates launcher that WORKS !!!
|
Sturmwolke
412
|
Posted - 2013.05.23 22:03:00 -
[135] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. Excellent, you guys are finally starting to learn the intangible value of maintaining goodwill This makes going through all those hassles and grief a little more bearable.
Thumbs up.
|
|
CCP Atropos
C C P C C P Alliance
280
|
Posted - 2013.05.23 22:04:00 -
[136] - Quote
Hagbard Solaris wrote:This is incorrect. Eve Launcher and Eve websites are part of the same universe. This is more like Logging into Google Chrome and expecting it to also sign me in to my GMAIL account. Since Google Chrome and GMAIL are both part of google, this works. The same should work for Eve Launcher and Eve Forums. If you log into Google in Chrome and then start up a second, different browser (as I said originally, Firefox for example) you won't be signed in in that second browser because the session is stored only in the one browser. Product Owner, EVE Launcher | Team Special Circumstances |
|
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CCP Atropos
C C P C C P Alliance
280
|
Posted - 2013.05.23 22:07:00 -
[137] - Quote
alexxander ref'chenko wrote:i have yet to recieve any skill points,and as i said in the petition i filed i couldnt log in for 6 hours, i patched repatched "repaired" over and over and did the force refresh on the two pages like the wiki says, im suprised i didnt recieve any skill points :/ my launcher still doesnt work i STILL have to use the exefile.exe to login my toons :( and no one can help me fix this it seems im just told to keep doing what ive been doing, repatch repair force refresh repair delete repair....damnit man If you can provide us with some logs, we can help you more. Saying "it doesn't work" doesn't provide us with enough context to help debug the issue.
If you've already filed a bug report, that's excellent, I've been filtering them to defects we're following up on and issues that need more investigation, and in some cases I've been asking for people to undertake further tasks such as clearing the EVE Launcher's cache and restarting or to provide more logs or information. Product Owner, EVE Launcher | Team Special Circumstances |
|
Doublewhopper
The Revelation Crew DarkStorm Enterprises
13
|
Posted - 2013.05.23 22:08:00 -
[138] - Quote
Doublewhopper wrote:CCP Atropos wrote:Cevin North wrote:Atpros, if you remove that function, id hope you got your launcher working for linuxc and mac users too.
Im not evil tempered but ill be majorly pissed off if u lock me out of eve becouse i run linux or smackintosh, since those clients are still messed up. ( see WineHQ if u dont beleave me) Linux no. I posted a thread a few weeks ago in the Linux subforum specifically to let them know that we were working on a new Launcher and that usual caveats applied for supporting Linux. We don't support Linux, and so whilst I don't enjoy the fact that EVE Launcher returns a timeout error when run under Wine, I'm not going to dedicate significant resources for what appears to be an issue in Wine. I'm open to dialog on the Linux issue however, since I'm well aware that the Linux gaming market is growing thanks in no small part to the work Steam and nVidia have been doing. That said, it's not a platform that we support and any time allocated to an unsupported platform will probably end up coming out of my spare time when I could be enjoying the wonderful Icelandic summer. As for the Mac, you should note that we haven't released the update for the Mac yet, because we wanted to separate any possible issues to a single platform only. The problems that Mac users were reporting on the 21st were related solely to the service outage we had on our webservers. You may want to revisit that thread of yours in the linux section again. There is already a user providing his own coded launcher for eve using your new logon mechanics. It comes complete with sourcecode on github. You could integrate that solution into your broken-on-wine launcher and make it available via a checkbox or via a configuration file parameter.
Have to correct myself...there are two people with open source launchers now in that thread....please take a look and implement it into the official one...
|
Abulurd Boniface
Shadow State SpaceMonkey's Alliance
26
|
Posted - 2013.05.23 22:08:00 -
[139] - Quote
CCP Guard wrote:During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures.
This, right here, is why you guys are so outrageously awesome.
It's sheer bliss to have such great people running an online community.
After logging in I did not notice a difference in the launch window. Maybe I have to reboot the machine.
|
Bienator II
madmen of the skies
1761
|
Posted - 2013.05.23 22:09:00 -
[140] - Quote
wondering if you can add another checkbox next to autolaunch to automatically start the game with the currently active char, skipping char selection page alltogether eve style bounties (done) dust boarding parties imagine there is war and everybody cloaks - join FW |
|
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CCP Atropos
C C P C C P Alliance
280
|
Posted - 2013.05.23 22:11:00 -
[141] - Quote
Mithril Ryder wrote:I see PL is being mature as usual.
In all seriousness, this was a huge, huge (censored) of a deployment.
Any sort of new login method needs to support the following, natively, with nothing more complicated then your average eve player could be expected to figure out.
Multiple clients rapidly launched from a single install.
Multiple clients from more then one install location, while maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Multiple clients using junction links (simlinks for you *nix dudes :) ), also maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Any sort of cloud based settings storage *must* respect the fact that if I am logging into another machine (such as a laptop) it is possible that I want the same settings, but absolutely not the expectation. To that end, I propose the following:
The first time you log in for a given machine and install path combo, save that config info to the cloud as a non blocking background task by default.
When logging in on a new machine, where the install path is the same, don't import/use the cloud settings for that install path. If there is any local config use that, otherwise use eve defaults.
On the login screen have a checkbox "use default settings for this install from the cloud", when checked prompt the user "are you sure? existing settings will be replaced by the default cloud settings for this install path!"
On the in-game settings page, have an indication if the current client is in sync with the cloud, and if it is currently set as the default. Have a button to save the settings from that client as the default for that install path, have a confirmation prompt of course.
Once that is working, allow the cloud settings to also save more then the default. (use a randomly generated GUID stored locally in the launcher directory to track when you log in from a new computer). Allow the user to name each "computer" or "set", but assign defaults for speed.
On the login screen, have a "settings management" that opens up a list of your computers, where the settings for each install path can be set as default, or cloned between computers. If possible, separate things that are more hardware dependent (screen resolution, graphics settings) and universal (chat channels open, over view settings).
Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Product Owner, EVE Launcher | Team Special Circumstances |
|
Nervon
HaveItYourWay Corp
10
|
Posted - 2013.05.23 22:11:00 -
[142] - Quote
The one thing that concerned me on the other thread was the lack of attention/posts by CCP.
On this thread, I see numerous post by CCP, I just want to say thank you for the attention. |
Lord Haur
Grim Determination Nulli Secunda
89
|
Posted - 2013.05.23 22:13:00 -
[143] - Quote
CCP Atropos wrote:Mithril Ryder wrote:I see PL is being mature as usual.
In all seriousness, this was a huge, huge (censored) of a deployment.
Any sort of new login method needs to support the following, natively, with nothing more complicated then your average eve player could be expected to figure out.
Multiple clients rapidly launched from a single install.
Multiple clients from more then one install location, while maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Multiple clients using junction links (simlinks for you *nix dudes :) ), also maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Any sort of cloud based settings storage *must* respect the fact that if I am logging into another machine (such as a laptop) it is possible that I want the same settings, but absolutely not the expectation. To that end, I propose the following:
The first time you log in for a given machine and install path combo, save that config info to the cloud as a non blocking background task by default.
When logging in on a new machine, where the install path is the same, don't import/use the cloud settings for that install path. If there is any local config use that, otherwise use eve defaults.
On the login screen have a checkbox "use default settings for this install from the cloud", when checked prompt the user "are you sure? existing settings will be replaced by the default cloud settings for this install path!"
On the in-game settings page, have an indication if the current client is in sync with the cloud, and if it is currently set as the default. Have a button to save the settings from that client as the default for that install path, have a confirmation prompt of course.
Once that is working, allow the cloud settings to also save more then the default. (use a randomly generated GUID stored locally in the launcher directory to track when you log in from a new computer). Allow the user to name each "computer" or "set", but assign defaults for speed.
On the login screen, have a "settings management" that opens up a list of your computers, where the settings for each install path can be set as default, or cloned between computers. If possible, separate things that are more hardware dependent (screen resolution, graphics settings) and universal (chat channels open, over view settings).
Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Personally, I run multiple installs via junctions to maintain different sets of settings for each install. In my case, the base install is max graphics while the junction is minimal. |
Jysella Halcyon
Sebiestor Tribe Minmatar Republic
16
|
Posted - 2013.05.23 22:15:00 -
[144] - Quote
CCP Atropos wrote: There are ways to allow a second session to be initiated but those aren't available yet, as I also detailed, due to the concerns I already laid out.
Then we're not really dealing with an SSO system, just multiple systems with the same UI. If that's the plan, why migrate loading to the launcher rather than implementing the "SSO" UI on the Odyssey login screen? The old launcher had one task, and it did it well and invisibly - get players into the game. The goal in a login system should be to get players immersed in the game environment as quickly as possible and the login screen does that while the players are entering their credentials. Pulling the login out of the client and into the patcher takes a previously invisible delay to that process and throws it in the players' faces. What's worse, the time it takes to get the players to the first immersive moment has ballooned substantially, as we now log in, get a black screen with a loading bar, select our character, and only then hit immersion in the game world.
The old launcher was invisible. If you didn't want to see it it would only ever show up when there was a patch. THIS WAS GOOD DESIGN. The new launcher vomits non-game all over the screen when all I want to do is log in and play your spaceship game. |
Doublewhopper
The Revelation Crew DarkStorm Enterprises
13
|
Posted - 2013.05.23 22:16:00 -
[145] - Quote
CCP Atropos wrote: Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings.
Serious?
You do not know that half of the time the update process ruins your client?
Last time i checked it was over 10GB in size. You do not want to ruin all your clients at once and reinstall or redownload.
But there is more like the launcher locking files and stuff...mixing things up..cache corruption and whatnot |
bongpacks
Mudbug Acquisition Of Empire
45
|
Posted - 2013.05.23 22:17:00 -
[146] - Quote
Steps to break the new launcher.
Step 1: double click the little arrow for the user-name drop-down box and watch it turn purple. Step 2: hit backspace Step 3: ???? Step 4: Cry yourself to sleep
CCP please stop releasing half-baked, half-functioning content to the LIVE SERVER. You created a whole other server for the express purpose of testing new features and ideas. So instead of ignoring the player feedback from singularity and then throwing steaming piles of unpolished crap on the live server how about...not doing that? What's wrong with the way we logged in before there was a launcher? So far as I can tell this launcher is just another way for CCP to advertise all their crap that I personally don't want to buy, if I wanted to see an eve website I'd go to the eve website. Maybe your team doing all those interesting metrics about how many players are using what features can tell you how many players are currently launching from ExeFile.exe (awesome name btw) instead of using the new fail-launcher, I'd be interested in seeing that. Another gripe is that now every time I crash I'm not "instantly" greeted with the login screen or the launcher but I have to open it myself. CCP you took a HUGE leap forward after the last round of layoffs but you've been taking baby steps backwards ever since then. Try releasing content people want, I don't particularly care how pretty the game is or how fancy the menus are, I want functionality and consistency. Having cloaking device recalibration affect HICs but not dictors is not consistent and neither is having sphere launcher activation timers reset after a jump but not the HICs bubble timer. It's the little things in the game mechanics that most people care about, not how pretty something that's mostly still broken looks. |
Hagbard Solaris
Omega Eternal
1
|
Posted - 2013.05.23 22:18:00 -
[147] - Quote
CCP Atropos wrote:Hagbard Solaris wrote:This is incorrect. Eve Launcher and Eve websites are part of the same universe. This is more like Logging into Google Chrome and expecting it to also sign me in to my GMAIL account. Since Google Chrome and GMAIL are both part of google, this works. The same should work for Eve Launcher and Eve Forums. If you log into Google in Chrome and then start up a second, different browser (as I said originally, Firefox for example) you won't be signed in in that second browser because the session is stored only in the one browser. There are ways to allow a second session to be initiated but those aren't available yet, as I also detailed, due to the concerns I already laid out.
So, although This News Release concerning SSO states, "After logging in once you will not need to re-enter your credentials when you visit another EVE Online website that also uses SSO" And CCP Phantom said in This Post "The main change is a new and improved landing page and a new login mechanism which will allow you to log into EVE Online using our SSO (single sign on) service."
This does not mean that signing into the new SSO capable launcher will allow you to visit another website that uses SSO without re-entering your credentials. Do I have it right now? |
|
CCP Atropos
C C P C C P Alliance
280
|
Posted - 2013.05.23 22:21:00 -
[148] - Quote
Lord Haur wrote:CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Personally, I run multiple installs via junctions to maintain different sets of settings for each install. In my case, the base install is max graphics while the junction is minimal. This gives me the ability to quickly choose between the two sets of settings for each client I launch, considering that my priorities depends on the number of accounts I am going to be logging in and what I am going to be doing with them (spinning in station or getting into an Asakai-level fight). Exactly. If the ability to store, manage, maintain, migrate, modify, whatever with your settings is handled in the EVE Launcher, then there only need exist one underlying installation. I know work was done to enable texture sharing between instances, and having them running the same executable (not just a copy of the same executable) would encourage this, leading to overall better performance for multiboxers, less space used on the hard disk (although I admit this is negligible for those using junctions or symlinks) and the ability to move between computers easily and take your settings with you. Product Owner, EVE Launcher | Team Special Circumstances |
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Muul Udonii
THORN Syndicate Black Legion.
140
|
Posted - 2013.05.23 22:21:00 -
[149] - Quote
I still don't see why you are devoting any development time to something that does not help any of your customers one little bit.
The launcher development has had the effect to move roughly 90% of your users to the 'workaround' option, and in all likelyhood they will never again use the launcher.
This makes every single bit of improvement you do to it, utterly pointless. We are all now playing the game as if it never had a launcher at all.
Logging in on the launcher does not log you in to any of the other web services, so if you are using multiple accounts it makes absolutely no difference whether you have to log in on the client (which is easy and preferred) or on the launcher (which takes longer).
Once you got to a stage where logging in on the launcher did more than logging you in on one copy of a client (after you press 'play'), then it might have been worth releasing this change; but as you released it far too early and very badly, to be honest there is very little point continuing.
Maybe you could devote the dev time to revamping POSes, which are used by far more than 5% of the playerbase?
Thorn Alliance:-á The worst alliance you ever heard of.
But you have heard of us. |
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CCP Atropos
C C P C C P Alliance
280
|
Posted - 2013.05.23 22:25:00 -
[150] - Quote
Hagbard Solaris wrote:CCP Atropos wrote:Hagbard Solaris wrote:This is incorrect. Eve Launcher and Eve websites are part of the same universe. This is more like Logging into Google Chrome and expecting it to also sign me in to my GMAIL account. Since Google Chrome and GMAIL are both part of google, this works. The same should work for Eve Launcher and Eve Forums. If you log into Google in Chrome and then start up a second, different browser (as I said originally, Firefox for example) you won't be signed in in that second browser because the session is stored only in the one browser. There are ways to allow a second session to be initiated but those aren't available yet, as I also detailed, due to the concerns I already laid out. So, although This News Release concerning SSO states, "After logging in once you will not need to re-enter your credentials when you visit another EVE Online website that also uses SSO" And CCP Phantom said in This Post "The main change is a new and improved landing page and a new login mechanism which will allow you to log into EVE Online using our SSO (single sign on) service." This does not mean that signing into the new SSO capable launcher will allow you to visit another website that uses SSO without re-entering your credentials. Do I have it right now? In this instance you're quite right, and I can only attribute it to both of those articles being drafted by different people. However whilst you are correct, I am also correct; the SSO works by creating a browser session, so that any time you navigate to an EVE Online website, within that browser context/session you will be logged in. Since the EVE Launcher is not the browser that you would be doing this navigation within, you still need to login.
I hope this clears up the misunderstanding. Product Owner, EVE Launcher | Team Special Circumstances |
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Steijn
Quay Industries CAStabouts
296
|
Posted - 2013.05.23 22:28:00 -
[151] - Quote
CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings.
Im sorry but i find that question simply staggering. It basically shows the customer base that maybe not all, but certainly some of CCP, have no idea just how this game is played. |
Muul Udonii
THORN Syndicate Black Legion.
140
|
Posted - 2013.05.23 22:30:00 -
[152] - Quote
Muul Udonii wrote: Logging in on the launcher does not log you in to any of the other web services,
And incidentally, I do not WANT to be logged in to your website with the client I have just launched into the game, I want to be logged in with the account I log in with, to all the different bits of your site.
No need to change, so don't. Thorn Alliance:-á The worst alliance you ever heard of.
But you have heard of us. |
Mithril Ryder
Genstar Inc Villore Accords
25
|
Posted - 2013.05.23 22:31:00 -
[153] - Quote
CCP Atropos wrote: Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings.
That is currently the only way to have more then one setting, also depending on the situation, I may want to log in Alt 1 with good graphics on my main client, then later log in alt 2 from the same account but at low graphics and a smaller size, for just doing market orders as an example, while my main client install has 2 accounts logged in .
I understand that it may not be easy, or possible to have the cloud settings allow for that kind of flexability. However I should always have the option for any given login, either as a one time or remembered setting, to use locally stored settings. See how steam does cloud storage, you can always turn off the cloud sync (for example to try to fix your corrupted savegames by deleting the most recent), and when you turn it back on you have the option to accept local and replace cloud, or the other way around.
As another example, on my (crappy) laptop I have 2 install directories with all my accounts in both, when it is docked I use 1 account since I have a larger screen available, and that changes where I want my windows, hud for the ship, etc. When I am mobile I launch any account I need to log into from the other directory, which is also set to minimal settings since if I am not docked I am likely on battery power.
My settings are my settings, I know of no game or MMO that uses cloud based settings that are universal to your account regardless of what machine you log in from. |
Hagbard Solaris
Omega Eternal
1
|
Posted - 2013.05.23 22:32:00 -
[154] - Quote
CCP Atropos wrote:Hagbard Solaris wrote:CCP Atropos wrote:Hagbard Solaris wrote:This is incorrect. Eve Launcher and Eve websites are part of the same universe. This is more like Logging into Google Chrome and expecting it to also sign me in to my GMAIL account. Since Google Chrome and GMAIL are both part of google, this works. The same should work for Eve Launcher and Eve Forums. If you log into Google in Chrome and then start up a second, different browser (as I said originally, Firefox for example) you won't be signed in in that second browser because the session is stored only in the one browser. There are ways to allow a second session to be initiated but those aren't available yet, as I also detailed, due to the concerns I already laid out. So, although This News Release concerning SSO states, "After logging in once you will not need to re-enter your credentials when you visit another EVE Online website that also uses SSO" And CCP Phantom said in This Post "The main change is a new and improved landing page and a new login mechanism which will allow you to log into EVE Online using our SSO (single sign on) service." This does not mean that signing into the new SSO capable launcher will allow you to visit another website that uses SSO without re-entering your credentials. Do I have it right now? In this instance you're quite right, and I can only attribute it to both of those articles being drafted by different people. However whilst you are correct, I am also correct; the SSO works by creating a browser session, so that any time you navigate to an EVE Online website, within that browser context/session you will be logged in. Since the EVE Launcher is not the browser that you would be doing this navigation within, you still need to login. I hope this clears up the misunderstanding.
It clears it up very well. Thank you for clarifying the contradictory statements made by your colleagues. |
Alphea Abbra
Grim Determination Nulli Secunda
214
|
Posted - 2013.05.23 22:34:00 -
[155] - Quote
Do you have metrics for how many log in with the launcher, compared to those who do it without?
Will CCP repair the launcher (at least to former usability) before or after you remove the ability to start the game (bin/ExeFile)?
Can we assume that SiSi testing will have as much effect in the future as it had here?
Is it irresponsible to post that "[our] voices have been heard loud and clear and [you] been busy taking notes so [you]'d like to ask [us] to help [you] move forward (...)" -- each summer in 3 years, due to releasing bugs in beta to the live servers?
Would you say that CCP should have released the new launcher, if they had known the effects? |
Oraac Ensor
School of Applied Knowledge Caldari State
194
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Posted - 2013.05.23 22:36:00 -
[156] - Quote
CCP Atropos wrote:The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense. It makes perfect sense for those of us without a launcher.
CCP Atropos wrote:Smoking Blunts wrote:CCP Atropos
when are you removing the ability to use the bin folder eve.exe?
is it going to be on june the 4th or can we keep using this after the path on that day? It won't be before Odyssey. I don't have an exact date for it, since it's tied into a much larger engineering project to improve client boot times, asset preloading and getting into the game in general. You are intending to remove the ability to use the bin folder eve.exe?
So those of us who have no launcher will eventually have no option other than to quit EVE?
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pmchem
GoonWaffe Goonswarm Federation
507
|
Posted - 2013.05.23 22:36:00 -
[157] - Quote
Atropos / Guard -- been busy working all day so haven't had a chance to reply, but thanks for the replies to my post on page one. |
Steve Ronuken
Fuzzwork Enterprises
1442
|
Posted - 2013.05.23 22:37:00 -
[158] - Quote
Steijn wrote:CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Im sorry but i find that question simply staggering. It basically shows the customer base that maybe not all, but certainly some of CCP, have no idea just how this game is played.
Actually, if I can pick which set of settings I want to load a client with, from the launcher, that gets rid the majority of the reason I keep multiple clients.
If the launcher could also keep multiple login sessions active, so I could just pick from them when I want to start up a client, that would fix it all.
(not counting Sisi, but that's a different thing anyway).
How about you answer the question, if there's something they're missing. Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
Kai Pirinha
Imperial Academy Amarr Empire
20
|
Posted - 2013.05.23 22:41:00 -
[159] - Quote
CCP Atropos wrote:You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense. Oh no, no no no no no! Hell No! Don't you dare tell me you want to remove the method to start the bin/exefile.exe.
THE NEW LAUNCHER IS UTTER CRAP FOR EVERY USER WITH MORE THAN ONE ACCOUNT!
If you (CCP) don't want us to use multiple accounts at once, then go right ahead. This would actually be a reason to unsubscribe my alts. I don't want to take 2 extra minutes for every char I want to login. Right now it's a click on the exefile twice or three times (depending on how many chars I want to login simultaneously), enter my password, click on the character icon and I'm in.
This is the way to be. With the new launcher, I cannot launch multiple clients at once, because it is the ******* launcher and a launcher can only be started once. So it's a big screw you for us. It doesn't even tell you anymore that the launcher has already been launched and cannot be run multiple times (like the old one did, when there was a patch and it didn't close automatically). So instead of telling me "hey this is not possible, the launcher is already running" it just sits there quietly and laughs about me and flips me the finger again. Nice. Thank you, CCP. Very polite. Delete the error message that came with it.
Also, another thing that really bugs me: Each time there is the smallest patch, the new launcher forgets its settings (the launcher settings, not the eve settings). So after each small patch I have to readjust my settings and add "close eve launcher after starting eve online" and more importantly remove the tick for "send error and usage logs to CCP". <--- Why do you reset this every time? I DONT WANT TO SEND YOU USAGE LOGS. ACCEPT IT! |
Mithril Ryder
Genstar Inc Villore Accords
25
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Posted - 2013.05.23 22:43:00 -
[160] - Quote
CCP Atropos wrote:Lord Haur wrote:CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Personally, I run multiple installs via junctions to maintain different sets of settings for each install. In my case, the base install is max graphics while the junction is minimal. This gives me the ability to quickly choose between the two sets of settings for each client I launch, considering that my priorities depends on the number of accounts I am going to be logging in and what I am going to be doing with them (spinning in station or getting into an Asakai-level fight). Exactly. If the ability to store, manage, maintain, migrate, modify, whatever with your settings is handled in the EVE Launcher, then there only need exist one underlying installation. I know work was done to enable texture sharing between instances, and having them running the same executable (not just a copy of the same executable) would encourage this, leading to overall better performance for multiboxers, less space used on the hard disk (although I admit this is negligible for those using junctions or symlinks) and the ability to move between computers easily and take your settings with you.
No, that's not what we are doing, and it would not be enough.
Personally I use simlinks (junctions) to create virtual installs. This allows me to chose, by nature of which launcher/client I run, what settings I use. In order for the "cloud" settings to have the same functionality, it would need to be able to store multiple possible configurations per each subscription/account. Ideally able to tie defaults to specific machines and/or take them as options passed to the launcher via a custom shortcut.
When moving to a new computer, I *don't* want to take the settings with me. Period. The only thing I would want is the ability to backup and restore the more annoying things to set up, what channels I'm in, and over view settings, and possibly default window positions and a few other things (like info windows open a new window by default). I can export most of this manually and import it to a new computer as is. If you simply added "cloud" as an import/export for this, and maybe give us like 20 "slots" per item per account, then I and most other people would be happy. Beyond that, allowing you to save all your settings to the cloud as a backup, and import if you want to on a new install would be simple, and I think fine with everyone.
Unfortunately the current suggestion, and the silly attempts to refute people's concerns smacks of the "it works for me" culture that many software developers and other smart people fall into. As someone who does QA for a living, I see it all the time and how it blindsides otherwise smart people from real problems.
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MaRU2760 133
Veerhouven Ventures
12
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Posted - 2013.05.23 22:43:00 -
[161] - Quote
CCP Atropos wrote: In this instance you're quite right, and I can only attribute it to both of those articles being drafted by different people. However whilst you are correct, I am also correct; the SSO works by creating a browser session, so that any time you navigate to an EVE Online website, within that browser context/session you will be logged in. Since the EVE Launcher is not the browser that you would be doing this navigation within, you still need to login.
I neither want, nor need, to navigate to any other CCP website. So why do I get stuck with the option?
But, again, your response has nothing to do with the current launcher issues. |
Vaerah Vahrokha
Vahrokh Consulting
4107
|
Posted - 2013.05.23 22:50:00 -
[162] - Quote
CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings.
It's FUNDAMENTAL that there's a mechanism to store per computer unique settings.
Feasibility: you can do it, because you already fingerprint the clients and you can use it as "hash code" / index to look up for sets of settings.
Why do it: because many, MANY of us have these super common use cases:
Use case 1:
Computer at home, computer at work / school / relatives.
Use case 2:
Multiple computers at home and the same accounts sometimes need to run on one computer, other times on another(s).
Typically, whereas a majority will only play 1-2 accounts on the same computer forever, many multi-accounters (read: those who pay CCP more) have a variety of computers to run EvE on.
I have 5 computers at home, all with EvE installed. I also have one notebook at the office to play EvE during lunch break (here they last hours ) and a netbook for the same task.
At home I may play 4 clients on my main rig (very powerful) at high graphics settings for "top level" EvE game play but also to do refresh Planetary Interaction on 106 planets (one hundred six) and this is best done in a computer that is fast and detailed graphics.
Some days I will play 2 clients on that computer and 4 on another.
Other days I need to play 1 account (say PvE / PVP) + 1 Orca booster character and on another computer 2 mining alts and on another computer another 2-3.
Other days I need to trade the EvE markets and I fire up the clients on less power expensive laptops maybe while doing PvE on the powerful computer and mining on less powerful computers.
Other days I play another MMO plus Orca booster on main computer and miners on laptops or another less powerful computer.
In any case, limit my freedom once again by removing many years old intelligent and versatile features and my 6 subs will be immediately gone. As obvious consequence I'll also have to abandon my open source EvE softwares and offcial EvE fan website.
It's not a treat or anything, it'll be just an obvious consequence at having been made impossible to play EvE in a moving and shifting world we live in.
In fact I can't configure a one-size-fits-all when one computer is a MONSTER, another is average, a powerful notebook has its different screen size, transparencies etc. etc, the nebook obviously has baseline settings tuned for memory saving and performance.
Edit:
If you will ignore this unexpected users need (we see you missed this possibility and it's worrysome to see so) then get ready for a beating and sh!tstorm that WILL make these days threadnoughs look sweet and educate in comparison.
MANY advanced users including many null sec players with lots of accounts are in my same situation.
I see somehow you guys did not "get" this and this WILL cost a lot to implement since it appears you had no plans to address multi-config. But ignoring it and blindly going ahead will.... ehm.... put you in a situation I don't envy the least. Really. Really. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Kai Pirinha
Imperial Academy Amarr Empire
20
|
Posted - 2013.05.23 22:55:00 -
[163] - Quote
Steijn wrote:CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Im sorry but i find that question simply staggering. It basically shows the customer base that maybe not all, but certainly some of CCP, have no idea just how this game is played. Absolutely agreed. One issue that you cannot avoid, even if you tie the graphic settings to an account, is that with different junctions you can also have more than 5 overview tabs. One of my chars is currently a Scan, tackle and Logistics alt (soon to be a carrier alt too). Usually I just scan with it and have my five overview settings. But if I get into my logistics, I don't want to change my overview settings (because it's always a bit of work and might potentially screw something up - never change a running system). So I start it with the other junction, which opens the client in my main screen instead of the smaller one and also loads the overviews I use for logistics. |
Haista Napa
The Desolate Order Brave Collective
1
|
Posted - 2013.05.23 22:56:00 -
[164] - Quote
Too bad the launcher still isn't working for me (Linux user, running under WINE) and that even following the instructions for not losing your settings, I ended up losing all of my settings. |
Vincent Athena
V.I.C.E. Aegis Solaris
1884
|
Posted - 2013.05.23 22:57:00 -
[165] - Quote
CCP Atropos wrote:Lord Haur wrote:CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Personally, I run multiple installs via junctions to maintain different sets of settings for each install. In my case, the base install is max graphics while the junction is minimal. This gives me the ability to quickly choose between the two sets of settings for each client I launch, considering that my priorities depends on the number of accounts I am going to be logging in and what I am going to be doing with them (spinning in station or getting into an Asakai-level fight). Exactly. If the ability to store, manage, maintain, migrate, modify, whatever with your settings is handled in the EVE Launcher, then there only need exist one underlying installation. I know work was done to enable texture sharing between instances, and having them running the same executable (not just a copy of the same executable) would encourage this, leading to overall better performance for multiboxers, less space used on the hard disk (although I admit this is negligible for those using junctions or symlinks) and the ability to move between computers easily and take your settings with you. CCP Atropos, its all about the War on Clicks.
Say we have instal A set to one set of settings and Install B set to a different set of settings:
I can run A, log in and have those settings Then I can run B, log in and have different settings.
Now lets say we have one install and two sets of settings saved: I run the launcher, select a set of settings, log in
Its one extra step. With two installs I automatically select which set of settings I get by selecting which install I run, and save a step.
I'm use the Mac client and I got 3 clones (installs with junctions). Each one assumes one of my accounts. So all I got to do is run the correct one and enter a password. It saves me the step of selecting the account.
Somewhere I am getting a vision... its some thing like
run "eve online"/account="Fred"/settings="My_settings_one"/action="play"
if only I knew unix... http://vincentoneve.wordpress.com/ |
Zappity
Kurved Space
94
|
Posted - 2013.05.23 23:08:00 -
[166] - Quote
CCP Atropos wrote:...the SSO works by creating a browser session, so that any time you navigate to an EVE Online website, within that browser context/session you will be logged in. Since the EVE Launcher is not the browser that you would be doing this navigation within, you still need to login.
If we can't actually use the launcher to access those sites then what is the point of the SSO session? Perhaps there is something I do not understand:
1. I use the launcher to log in an account. 2. I click the Account Management link at the top of the launcher. 3. Chrome opens the page but I am not logged in.
Where is the benefit of SSO in this context? Why do I need to click Play after logging in if there is nothing I can actually do apart from Play anyway? Just another annoying click... Hooray, I'm l33t! -á(Kil2: "The higher their ship losses...the better they're going to be.") |
Ravcharas
GREY COUNCIL Nulli Secunda
230
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Posted - 2013.05.23 23:14:00 -
[167] - Quote
So I'm guessing the reason why I have to launch the launcher, enter my login details, press login, and then press play again to actually launch the client is because you want to add stuff to the launcher later on, but for now all you've done is added another click. Would it be possible to have a "login and launch" option to begin with, in case I'm not interested in any of the hypothetical future stuff?
With the old launcher I could set it to only show its face when there was a game update and save myself some hassle, why was that option removed? |
Lord Haur
Grim Determination Nulli Secunda
89
|
Posted - 2013.05.23 23:29:00 -
[168] - Quote
CCP Atropos wrote:Lord Haur wrote:CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Personally, I run multiple installs via junctions to maintain different sets of settings for each install. In my case, the base install is max graphics while the junction is minimal. This gives me the ability to quickly choose between the two sets of settings for each client I launch, considering that my priorities depends on the number of accounts I am going to be logging in and what I am going to be doing with them (spinning in station or getting into an Asakai-level fight). Exactly. If the ability to store, manage, maintain, migrate, modify, whatever with your settings is handled in the EVE Launcher, then there only need exist one underlying installation. I know work was done to enable texture sharing between instances, and having them running the same executable (not just a copy of the same executable) would encourage this, leading to overall better performance for multiboxers, less space used on the hard disk (although I admit this is negligible for those using junctions or symlinks) and the ability to move between computers easily and take your settings with you. I was going to write something, but the other responses to both of your quotes in this post do a far better job. |
Kai Pirinha
Imperial Academy Amarr Empire
22
|
Posted - 2013.05.23 23:35:00 -
[169] - Quote
CCP Atropos wrote:Exactly. If the ability to store, manage, maintain, migrate, modify, whatever with your settings is handled in the EVE Launcher, then there only need exist one underlying installation. I know work was done to enable texture sharing between instances, and having them running the same executable (not just a copy of the same executable) would encourage this, leading to overall better performance for multiboxers, less space used on the hard disk (although I admit this is negligible for those using junctions or symlinks) and the ability to move between computers easily and take your settings with you.
If I understand you correctly, I can login Char A with settings A, Char B with settings B, Char C with settings C, Char D with settings B for instance, right?
Ok right now all I have to do is click, enter my password, click on the screen, done (and I can do this simultaneously with multiple chars right now).
In the future I have to start the launcher, enter my password for the account, check and change the settings to A, B, C or D, hit enter, close the launcher, restart the launcher, enter my password, choose another settings, hit enter, close the launcher, [...] (you get the point).
So in the future I will also have to pay attention to the settings, so that I don't accidentally login with Char C and setting B, which would mean to logout and start the whole process all over again. *irony* That sounds great, two thumbs up /irony
I thought you wanted to get us in the game faster. All the new launcher will do is to slow us down. This is not an improvement! |
bw8
Stimulus Rote Kapelle
1
|
Posted - 2013.05.23 23:41:00 -
[170] - Quote
CCP Atropos wrote:Smoking Blunts wrote:can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense.
Atropos...i really can't agree with your logic here.
You're saying that: since CCP has decided to move to a SSO mechanism that is independent from the "old" method of logging in, the old visually striking immersive game login is irrelevant? That's rather closed minded (however not very surprising) and somewhat dismissive sadly.
I can't see why CCP can't figure out how to build that much desired login/SSO functionality INTO the EVE client over multiple instances instead of using that goofy launcher.
*****How about a method of combining/linking multiple characters/accounts into a SSO interface so that you can login to any of the characters/accounts from a single sign on? ***** You know, similar to what Microsoft did with the Messaging program's functionality communicating over facebook, google+, etc... in Windows 8. Now that would make me happy as heck!!!!!!!!!! |
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CCP Atropos
C C P C C P Alliance
280
|
Posted - 2013.05.24 00:03:00 -
[171] - Quote
Steijn wrote:CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Im sorry but i find that question simply staggering. It basically shows the customer base that maybe not all, but certainly some of CCP, have no idea just how this game is played. In case it wasn't clear, I do know why people run multiple accounts, I was more interested in whether or not he had any reasons beyond having different settings. I encountered one player at Fanfest who had two installations and kept them on separate drives for apparent performance reasons, and another player who had more than a dozen full copies of the game to handle the individual settings profiles.
In the current architecture, multiple installations are required for the ability to have multiple different settings profiles. I want to remove this requirement (to have a second installation/copy/whatever) and just allow specific support for it, with the only reason you have a second installation being that you want to access the test server, something that I also want to improve support for, within the EVE Launcher. Product Owner, EVE Launcher | Team Special Circumstances |
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Count Edmond
Deep Space Mining Co. DSMC
0
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Posted - 2013.05.24 00:05:00 -
[172] - Quote
ok this is not good my EVE Online Launcher will not load eve.exe will not load eve.exe (Safe Mode) will not load . trys to load but does not work . no errors at all come up just does not work.
i was able to play with ExeFile.exe but now it goes it said: ready to update status: Incompatible (Build) so now i can even play a game that i pay for.
what do i do i am losing time and money. |
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CCP Atropos
C C P C C P Alliance
280
|
Posted - 2013.05.24 00:06:00 -
[173] - Quote
Oraac Ensor wrote:So those of us who have no launcher will eventually have no option other than to quit EVE? What do you mean you have no launcher? Are you implying that you bypass it by choice, that it doesn't work on your computer or something else?
If it's a bug I'd very much like to help fix that, if it's a dislike of the design or direction we're taking with it, I'll listen to your concerns, and if it's something else, then I'll just respond to that when I know what it is
Product Owner, EVE Launcher | Team Special Circumstances |
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MaRU2760 133
Veerhouven Ventures
14
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Posted - 2013.05.24 00:10:00 -
[174] - Quote
@ CCP Atropos: How many current players are even interested in SSO as described in the Dev Blogs?
I am, and I think many other players are, interested in playing the game.
Intrusive advertising and the ability to move to other CCP websites without loging in have noting to do with the game.
I'm sure that there are a few players who want more bells and whistles but I AM NOT one of them. |
KIller Wabbit
The Scope Gallente Federation
364
|
Posted - 2013.05.24 00:12:00 -
[175] - Quote
CCP Guard wrote:That's something we're very aware of, we know a lot of people loved the old log-in screen for it's artistic value even if it doesn't serve a technical need any longer. And it's a question we will address. I'm not the right person to go deeper into that at this point though :) But it's one of those things that are noted. The only thing customers get out of this art: 1) Graphics card burn out if you launch more than one client and don't immediately log in. 2) Diversion of resources from the graphics team for something pretty that we saw for maybe 15 secs (if we didn't walk away to get a tea while allowing our graphics card to toast.
Just like WiS - don't waste precious DEV resources for something pretty much useless after the new launcher due to nostalgia.
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
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CCP Atropos
C C P C C P Alliance
280
|
Posted - 2013.05.24 00:12:00 -
[176] - Quote
Kai Pirinha wrote:Also, another thing that really bugs me: Each time there is the smallest patch, the new launcher forgets its settings (the launcher settings, not the eve settings). So after each small patch I have to readjust my settings and add "close eve launcher after starting eve online" and more importantly remove the tick for "send error and usage logs to CCP". <--- Why do you reset this every time? I DONT WANT TO SEND YOU USAGE LOGS. ACCEPT IT! This shouldn't happen. The EVE Launcher will try to save the settings to a yaml file located in it's cache folder, which is inside the launcher folder in your EVE installation.
If there's a permission issue (it can't save to Program Files for example) I would have expected that to have appeared to you at some point. In the case that it can't load any settings (probably because it can't save any in the first place) it will load the default settings, which include the log sending being enabled option.
If you're able either file a bug report, and we can work on fixing this or copy the logs to pastebin where we can look at them. This very much isn't how it should work, and I would really appreciate the bug report and logs. Product Owner, EVE Launcher | Team Special Circumstances |
|
KIller Wabbit
The Scope Gallente Federation
364
|
Posted - 2013.05.24 00:19:00 -
[177] - Quote
Lord Haur wrote:CCP Guard wrote: We weren't early enough with the deployment announcements. We were not happy with our communication on that day in general.
You haven't been early enough with deployment announcements for a little while. This is one of the two that stands out, the other being the deployment of Retribution 1.2 on May 6th, when the announcement was barely 8h ahead of the extended downtime and associated 500MB patch. I would expect at least a couple days warning for such large deployments and significant changes to the login mechanism.
I love how Dust related patches just appear out of nowhere. Someone's team is not on board for sure.
Every patch should have a "this is what we're doing to you and when" announcement. CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
|
Sarah Stallman
Vyper Engineering
0
|
Posted - 2013.05.24 00:20:00 -
[178] - Quote
Repost from the old thread:
I use multiple copies of the client via a file system fork.
On the old launcher, each fork kept a separate account history, so each desktop shortcut would default to a specific user account. The new one lists the same account at all times.
The very strange part is each fork still opens on its assigned monitor correctly. So it is aware of the forks. This is very strange behavior. |
Lord Haur
Grim Determination Nulli Secunda
90
|
Posted - 2013.05.24 00:22:00 -
[179] - Quote
On that point, why is it trying to save it's settings into Program Files in the first place? |
KIller Wabbit
The Scope Gallente Federation
364
|
Posted - 2013.05.24 00:23:00 -
[180] - Quote
Smoking Blunts wrote:CCP Atropos
when are you removing the ability to use the bin folder eve.exe?
is it going to be on june the 4th or can we keep using this after the path on that day?
If they remove this within the next 3 months I'm dropping accounts. This was the only back up for a release disaster... given the inability to fully test the architecture in the RL - they need all the backup plans they can muster
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
|
|
Len Ross
Differential Hardening
7
|
Posted - 2013.05.24 00:32:00 -
[181] - Quote
So basically You have admitted its a bad launcher. This is a serious question, OK if it is bad and you know it. why spend a couple of weeks with it active and trying to fix it when its the first port of call for a potential new customer, and your existing customers? Why not just roll it back, work on it and deploy a fixed and tested version? |
KIller Wabbit
The Scope Gallente Federation
364
|
Posted - 2013.05.24 00:33:00 -
[182] - Quote
CCP Atropos wrote:Lord Haur wrote:CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Personally, I run multiple installs via junctions to maintain different sets of settings for each install. In my case, the base install is max graphics while the junction is minimal. This gives me the ability to quickly choose between the two sets of settings for each client I launch, considering that my priorities depends on the number of accounts I am going to be logging in and what I am going to be doing with them (spinning in station or getting into an Asakai-level fight). Exactly. If the ability to store, manage, maintain, migrate, modify, whatever with your settings is handled in the EVE Launcher, then there only need exist one underlying installation. I know work was done to enable texture sharing between instances, and having them running the same executable (not just a copy of the same executable) would encourage this, leading to overall better performance for multiboxers, less space used on the hard disk (although I admit this is negligible for those using junctions or symlinks) and the ability to move between computers easily and take your settings with you.
Here's a corner case for you: one account under Steam, one not. How would you handle that?
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
|
MaRU2760 133
Veerhouven Ventures
16
|
Posted - 2013.05.24 00:57:00 -
[183] - Quote
Okay. It's obvious that CCP Atropos is only going to respond to questions with limited relevance.
I've dealt with CCP before, so I know that, since she doesn't respond to me, that my concerns are relevant.
It warms my heart to see that nothing has changed at CCP since I started playing.
Not expecting a response: Atropos, do you have a plan or not? |
Rengerel en Distel
Amarr Science and Industry
1489
|
Posted - 2013.05.24 01:34:00 -
[184] - Quote
MaRU2760 133 wrote:Okay. It's obvious that CCP Atropos is only going to respond to questions with limited relevance.
I've dealt with CCP before, so I know that, since she doesn't respond to me, that my concerns are relevant.
It warms my heart to see that nothing has changed at CCP since I started playing.
Not expecting a response: Atropos, do you have a plan or not?
Seems a lot of people are expecting answers many hours after CCP has left for the night.
With the increase in shiptoasting, the Report timer needs to be shortened.
|
Steve Ronuken
Fuzzwork Enterprises
1442
|
Posted - 2013.05.24 02:16:00 -
[185] - Quote
Lord Haur wrote:On that point, why is it trying to save it's settings into Program Files in the first place?
It's not.
Look in:
C:\Users\< your user name>\AppData\Local\CCP\EVE
You'll find a few directories.
They'll match the names of the directories from which you run eve. Such as:
c_program_files_(x86)_ccp_eve_tranquility
What happened was it normally itself running from: c:\program files (x86)\ccp\eve
So that's where it keeps its settings.
After the launcher update it saw itself running from: c:\progra~1\ccp\eve
which didn't match any existing settings directories, so it created a new one.
The directories are functionally identical, but not the same path. And it's the exact path that eve uses.
Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
Steve Ronuken
Fuzzwork Enterprises
1442
|
Posted - 2013.05.24 02:29:00 -
[186] - Quote
MaRU2760 133 wrote:Okay. It's obvious that CCP Atropos is only going to respond to questions with limited relevance.
I've dealt with CCP before, so I know that, since she doesn't respond to me, that my concerns are relevant.
It warms my heart to see that nothing has changed at CCP since I started playing.
Not expecting a response: Atropos, do you have a plan or not?
'I didn't get an answer, so obviously they're avoiding answering my very important question.'
Nice logic.
Anyway, here's a thought:
It's not just about making our lives easier. It's about reducing code complexity. I'm not a dev, but I do work in the industry.
Anywhere there is user input, there's risk, which needs to be coded round. So by eliminating the log in screen, and tying it to a log in system that's being maintained for other systems as well (all the websites), you get to share the cost of maintenance, which means you can spend that time elsewhere.
Aside from that it should mean we can switch between alts on the same account, without needing to log in again.
That's not to say more work isn't needed. I'd love to have the ability to create sets of settings, which I can pick, when I launch a particular user. And have multiple users logged into the launcher at the same time. Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
Gelatine
EverBroke Geeks
29
|
Posted - 2013.05.24 02:34:00 -
[187] - Quote
CCP Atropos wrote:[I encountered one player at Fanfest who had two installations and kept them on separate drives for apparent performance reasons, and another player who had more than a dozen full copies of the game to handle the individual settings profiles.
So basically, you listen to "whales" and expect the rest of the community to like it. If you pulled a rabbit out your arse, there's a pretty high chance the whales would like it - they are your most ardent fans.
EVE players are generally mature, internet savvy computer literate, dedicated gamers; at least the ones I play with are. I didn't go to fanfest because I'm a gamer and as nice as having a beer with you guys would be I'd rather be playing the game.
We're not being whiney arsed entitled brats here. You've rolled out a feature incomplete launcher with major issues in functionality, and possible future issues with security and privacy issues (which look about 95% likely given the stuff I've read so far) that aren't what users like me want. By the look of things, this isn't what anyone wanted apart from you guys.You wanted incarna, we didn't. You want this, WE DON'T. it's my opinion that whales are at an evolutionary dead end regarding game development and as pretty as their voices sound they should not be listened to as the majority voice.
We had something that worked, now it's broken. Okay, I'll accept there was a need for some need for another way of logging in to fit in with that game made for a console that will be extinct in months. That's what you wanted - an advantage for you, not us. I certainly didn't ask for google products to be installed on my PC either because they've a long history of totally disrespecting the privacy of their users.
You had my trust and now you've lost it. You lost it for little better reason than "you could."
Good game CCP - you win. |
zoni Ishikela
State War Academy Caldari State
15
|
Posted - 2013.05.24 02:45:00 -
[188] - Quote
Sorry this is 145 pages later between the two forum threads but:...
...It would be very helpful if
1. Launcher could remember passwords as an option. My browsers let me do that and that's very convenient. Yes, there is a security concern, but, it's on me, not on you. This eliminates a bunch of clicks in addition to and cut/paste password every time which while not so bothersome with a single account, becomes exponentially tedious as the number of accounts increase.
2. Once launcher remembers passwords and can edit/add/remove stored accounts, each remembered account can have an associated launch button. I can scroll to the account I want to start, click launch and I'm there.
3. It would work equally well in my book to add a couple of command line options to the launcher exe as I posted in the old thread - to tell the launcher what account to launch. Adding a /username accnt_name /password super_secret command line options, would go a long way streamlining the startup of multiple clients: it allows me to create as many shortcuts as I have accounts, and add the command line params to tell the launcher what I want to launch. This is double click goodness with moar speed and a lot less clickety click. The downside is that the passwords would be in the clear. So another idea would be to use the API key / token to get a new role that lets me use API credentials or token instead to start my client.
Just sayin'
|
bongpacks
Mudbug Acquisition Of Empire
46
|
Posted - 2013.05.24 02:51:00 -
[189] - Quote
So I guess my earlier post about how you can break the launcher with a double-click and a keystroke wasn't relevant? |
Hakaru Ishiwara
Republic Military School Minmatar Republic
444
|
Posted - 2013.05.24 03:12:00 -
[190] - Quote
CCP Atropos wrote:*snip* Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. I use junctions because of the very user-friendly and customizable scenario of being about to set up shortcuts in my Win7 start menu for each client making for an insanely fast means for launching each client w/o having to fiddle with a launcher UI. There is no substitute for such a direct way of launching multiple clients w/o any extra launcher-based overhead.
I look at the current Launcher and I am baffled on how to log into the game... until I visually ID the credential fields and the log-in button.
At the very least, please place a far greater visual emphasis onto the login credential fields and log in button.
I serious cringe at what is to come with the Launcher and opening up multiple clients simultaneously. +++++++ I have never shed a tear for a fellow EVE player until now. Mark GÇ£SeleeneGÇ¥ Heard's Blog Honoring Sean "Vile Rat" Smith. |
|
Oraac Ensor
School of Applied Knowledge Caldari State
194
|
Posted - 2013.05.24 03:14:00 -
[191] - Quote
Steve Ronuken wrote:Aside from that it should mean we can switch between alts on the same account, without needing to log in again. Provided, of course , that we actually have a launcher.
I'm guessing that I'm not alone in not having one. |
Chokichi Ozuwara
Sons Of Alexander AL3XAND3R.
534
|
Posted - 2013.05.24 03:16:00 -
[192] - Quote
ITT: CCP learns that makegoods transform goats into heroes. Tears will be shed and pants will need to be changed all round. |
Lord Haur
Grim Determination Nulli Secunda
91
|
Posted - 2013.05.24 03:23:00 -
[193] - Quote
Steve Ronuken wrote:Lord Haur wrote:On that point, why is it trying to save it's settings into Program Files in the first place? It's not. *snip* Funny you say that. CCP Atropos begs to differCCP Atropos wrote:The EVE Launcher will try to save the settings to a yaml file located in it's cache folder, which is inside the launcher folder in your EVE installation.
I suggest you look in %PROGRAMFILES(X86)%\CCP\EVE\launcher\cache |
Zeronic
Zero Core Labs United Abominations
21
|
Posted - 2013.05.24 03:36:00 -
[194] - Quote
CCP Atropos wrote:Mithril Ryder wrote:I see PL is being mature as usual.
In all seriousness, this was a huge, huge (censored) of a deployment.
Any sort of new login method needs to support the following, natively, with nothing more complicated then your average eve player could be expected to figure out.
Multiple clients rapidly launched from a single install.
Multiple clients from more then one install location, while maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Multiple clients using junction links (simlinks for you *nix dudes :) ), also maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Any sort of cloud based settings storage *must* respect the fact that if I am logging into another machine (such as a laptop) it is possible that I want the same settings, but absolutely not the expectation. To that end, I propose the following:
The first time you log in for a given machine and install path combo, save that config info to the cloud as a non blocking background task by default.
When logging in on a new machine, where the install path is the same, don't import/use the cloud settings for that install path. If there is any local config use that, otherwise use eve defaults.
On the login screen have a checkbox "use default settings for this install from the cloud", when checked prompt the user "are you sure? existing settings will be replaced by the default cloud settings for this install path!"
On the in-game settings page, have an indication if the current client is in sync with the cloud, and if it is currently set as the default. Have a button to save the settings from that client as the default for that install path, have a confirmation prompt of course.
Once that is working, allow the cloud settings to also save more then the default. (use a randomly generated GUID stored locally in the launcher directory to track when you log in from a new computer). Allow the user to name each "computer" or "set", but assign defaults for speed.
On the login screen, have a "settings management" that opens up a list of your computers, where the settings for each install path can be set as default, or cloned between computers. If possible, separate things that are more hardware dependent (screen resolution, graphics settings) and universal (chat channels open, over view settings).
Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings.
The Eve Client is not smart enough to use different setting for different Log ins, so we have a workaround for that. By creating creating virtual Eve Client folders, we make separate Eve Setting for each account. Which enable US to adjust video and audio setting per account.
Main reason for different setting per account is so I don't have to adjust my Eve Video setting each time I log in. I fire up a eve client and it goes straight to the monitor that it should be running on and with the correct resolution. I have 6 monitor and I could have 12 if wished.
Source: Asus EAH6970 DCII2DI4S2GD5
AMD Eyefinity Technology
Unlocks the power of GPUGÇÖs processor cores to accelerate the most demanding system tasks
SIX monitors output for the win!
Exclusive 6 monitors output via 2 DVI & 4 DisplayPort Output. |
David Zahavi
Science and Trade Institute Caldari State
46
|
Posted - 2013.05.24 04:04:00 -
[195] - Quote
I was very angry about the lost SP but now everything is dandy :)
:D
Thank you so very much, it is sincerely appreciated.
I very much value that you recognized publicly that there was a mistake made, and that you are rectifying it in a very generious and civil manner.
Thanks again!!
DZ |
David Zahavi
Science and Trade Institute Caldari State
46
|
Posted - 2013.05.24 04:21:00 -
[196] - Quote
Salpun wrote:CCP Atropos wrote:Smoking Blunts wrote:can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense. I agree that the old login screen was iconic, and I understand the passion with which many people have objected to it's deprecation. We've been discussing this quite extensively amongst the teams involved and we have some ideas that mesh with the move of login to the EVE Launcher and the desire to have an immersive experience akin to the current one. Somebody posted some pretty tantalising ideas/concept art for a revamped character screen that were very intriguing; maybe someone with better forum search skills than I can find them and repost the link. https://forums.eveonline.com/default.aspx?g=posts&m=3072465#post3072465Better one found by some one else is Here ya go (this one looks awesome, if you guys could get the render time fast on the avatars: http://farm9.staticflickr.com/8070/8191191887_8975bc2833_o.pngFrom this post: https://forums.eveonline.com/default.aspx?g=posts&m=3056173#post3056173
YES.
YES.
YES.
In every way YES. It almost makes you wonder how this wasn't done already!
|
Socks the Fox
Brave Newbies Inc. Brave Collective
6
|
Posted - 2013.05.24 04:39:00 -
[197] - Quote
CCP Guard wrote:During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main).
Dang, my indy alt that I don't want any more SP on is 800k more than my PVP alt where all my actual training is happening :( |
Magosian
Center for Advanced Studies Gallente Federation
179
|
Posted - 2013.05.24 04:53:00 -
[198] - Quote
It's been said several times, but it's worth saying again: the new launcher is absolutely atrocious for anyone wanting to run multiple clients. It is counter-intuitive, slow, bulky, and unnecessary (kinda like CQs!).
Please don't make the same mistake again, CCP. |
Socks the Fox
Brave Newbies Inc. Brave Collective
6
|
Posted - 2013.05.24 05:04:00 -
[199] - Quote
Going through the thread I like the idea of giving the SP to the last character on an account to receive SP rather than the character with the highest SP. I'm sure this better aligns with the needs of those who lost training time to the issues. I personally had a long-term skill in my queue so I didn't lose the SP, but if someone who did lose SP got shafted again because the "lost" SP got sent to a different character I can imagine the "thanks but no thanks" attitude.
If we could redeem the bonus SP like we do for gifts and purchased things that would be ideal, but I can imagine that would be really complicated to implement on such short notice. |
Finde learth
Republic Military School Minmatar Republic
34
|
Posted - 2013.05.24 05:21:00 -
[200] - Quote
CCP Atropos wrote:Steijn wrote:CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Im sorry but i find that question simply staggering. It basically shows the customer base that maybe not all, but certainly some of CCP, have no idea just how this game is played. In case it wasn't clear, I do know why people run multiple accounts, I was more interested in whether or not he had any reasons beyond having different settings. I encountered one player at Fanfest who had two installations and kept them on separate drives for apparent performance reasons, and another player who had more than a dozen full copies of the game to handle the individual settings profiles. In the current architecture, multiple installations are required for the ability to have multiple different settings profiles. I want to remove this requirement (to have a second installation/copy/whatever) and just allow specific support for it, with the only reason you have a second installation being that you want to access the test server, something that I also want to improve support for, within the EVE Launcher.
Before you have done it, Don't Don't Don't release the new lancher. |
|
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
10
|
Posted - 2013.05.24 05:52:00 -
[201] - Quote
Atropos,
i know you do not support Linux (anymore) and that CC{ only loves the bigger brands being Apple and Windows. That is not my problem, your client works fine for what i want to play in EVE and i do not mind not having to walk in stations, as that was a part of the game i did not like anyways because it is not usefull to my gameplay.
The only thing that currently keeps us Linux users happy is your ancient launcher from the past that keeps working without hickups. The same launcher that is currently saving " your behind" on many occasions to fix problems someone made whilst coding that did not show on SiSi.
You do know that your own Eula " as explained in a dev blog" forbids people to change, modify, or add code to the gameplay of EVE, yet you tell me to go look into doing something your Eula does clearly not allow?
All i asked for is that you do not break the ability of Linux users to login to the game, aka " do not break what is not broken" without giving us a solution to code our own way.
As far as i know youve done that in the past.. Why not continue that in the present and future? Perhaps we could even get walking in stations fixed, if we knew what is going wrong with that. (it worked before) |
Goran Ashihara
Caldari Clandestine Operations Directorate
2
|
Posted - 2013.05.24 06:31:00 -
[202] - Quote
This is a DAY 3 of my attempts to make the launcher running.
This is the result:
http://s23.postimg.org/4t60nosbf/WTF_01.jpg
What is worse - this is the screen in Chrome and launcher activation (on the same screen) that is the result of NEW installation on computer on witch EVE has NEVER been installed !!!
This means that a NEW player that is starting the EVE in this very moment can't run the game !!!
Old players may whine and complain - but they will still play the game if you fix the problems. People will even look at the forum and find solutions / workarounds for there problems if they are old players and love the game. BUT how the hell do you expect to get new players if YOUR GAME LAUNCHER DOES NOT WORK when the game is installed FOR THE FIRST TIME !!!
|
Smoking Blunts
ZC Industries Dark Stripes
521
|
Posted - 2013.05.24 06:37:00 -
[203] - Quote
CCP Atropos wrote:Lord Haur wrote:CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Personally, I run multiple installs via junctions to maintain different sets of settings for each install. In my case, the base install is max graphics while the junction is minimal. This gives me the ability to quickly choose between the two sets of settings for each client I launch, considering that my priorities depends on the number of accounts I am going to be logging in and what I am going to be doing with them (spinning in station or getting into an Asakai-level fight). Exactly. If the ability to store, manage, maintain, migrate, modify, whatever with your settings is handled in the EVE Launcher, then there only need exist one underlying installation. I know work was done to enable texture sharing between instances, and having them running the same executable (not just a copy of the same executable) would encourage this, leading to overall better performance for multiboxers, less space used on the hard disk (although I admit this is negligible for those using junctions or symlinks) and the ability to move between computers easily and take your settings with you.
i couldn't think of anything worse than having to pick settings for accounts using a launcher each time i swap alts.
currently there is no need to pick them, there already saved on my pc, just how i want and like them. if i swap to my back up rig, all my settings are already saved there, of course it has different ones as its my 'old' rig but it already knows what they are, saved by the magic of there hard drives.
i have no performance issues currently, well unless i use the launcher, as when i do i need 8 open clients and apparently 8 open launchers so i can swap alts on those accounts.
ive said this before, you reasoning behind making us use this launcher is wrong. and you should have been doing this Q&A session way before you rolled this PITA out OMG when can i get a pic here
|
Indahmawar Fazmarai
2034
|
Posted - 2013.05.24 06:43:00 -
[204] - Quote
CCP Atropos wrote:Smoking Blunts wrote:can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense. I agree that the old login screen was iconic, and I understand the passion with which many people have objected to it's deprecation. We've been discussing this quite extensively amongst the teams involved and we have some ideas that mesh with the move of login to the EVE Launcher and the desire to have an immersive experience akin to the current one. Somebody posted some pretty tantalising ideas/concept art for a revamped character screen that were very intriguing; maybe someone with better forum search skills than I can find them and repost the link.
Heh, i missed this one. Didn't expcted that the concept would catch up with devs that fast.
This was the original idea and my reasonings for it:
https://forums.eveonline.com/default.aspx?g=posts&m=3070414#post3070414
i'm glad someone catched up and made it "visual" with that awesome concept art.
Thank you for considering it, the expansion-themed login screen was a part of our EVE experience for many years and its sudden demise came up unexpected and left the game a bit soul-less. The Greater Fool Bar-áis now open for business, 24/7. Come and have drinks and fun somewhere between RL and New Eden!-áIngame chat channel: The Greater Fool Bar |
Rommiee
Mercury Inc.
581
|
Posted - 2013.05.24 06:57:00 -
[205] - Quote
CCP Atropos wrote:Mithril Ryder wrote:I see PL is being mature as usual.
In all seriousness, this was a huge, huge (censored) of a deployment.
Any sort of new login method needs to support the following, natively, with nothing more complicated then your average eve player could be expected to figure out.
Multiple clients rapidly launched from a single install.
Multiple clients from more then one install location, while maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Multiple clients using junction links (simlinks for you *nix dudes :) ), also maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Any sort of cloud based settings storage *must* respect the fact that if I am logging into another machine (such as a laptop) it is possible that I want the same settings, but absolutely not the expectation. To that end, I propose the following:
The first time you log in for a given machine and install path combo, save that config info to the cloud as a non blocking background task by default.
When logging in on a new machine, where the install path is the same, don't import/use the cloud settings for that install path. If there is any local config use that, otherwise use eve defaults.
On the login screen have a checkbox "use default settings for this install from the cloud", when checked prompt the user "are you sure? existing settings will be replaced by the default cloud settings for this install path!"
On the in-game settings page, have an indication if the current client is in sync with the cloud, and if it is currently set as the default. Have a button to save the settings from that client as the default for that install path, have a confirmation prompt of course.
Once that is working, allow the cloud settings to also save more then the default. (use a randomly generated GUID stored locally in the launcher directory to track when you log in from a new computer). Allow the user to name each "computer" or "set", but assign defaults for speed.
On the login screen, have a "settings management" that opens up a list of your computers, where the settings for each install path can be set as default, or cloned between computers. If possible, separate things that are more hardware dependent (screen resolution, graphics settings) and universal (chat channels open, over view settings).
Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings.
I have 2 separate installations, because when you screw up one, I can fall back on the other.
|
Maraner
The Executioners Capital Punishment.
254
|
Posted - 2013.05.24 07:05:00 -
[206] - Quote
I could log in yesterday, now I can't
The patching process has locked up on my machine.
**** you guys. Seriously, do you not ever learn from anything. If I ran the area I work in like this people would be dead.
I am paying for this and you can't even test your **** before you roll it out, despite as always warnings from the community in feedback not to roll it out.
You are absolutely blind to the lessons of the past as usual. Oh and creating a new thread when your not liking what your seeing is getting really old.
|
Rommiee
Mercury Inc.
581
|
Posted - 2013.05.24 07:06:00 -
[207] - Quote
Vaerah Vahrokha wrote:CCP Atropos wrote:Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. It's FUNDAMENTAL that there's a mechanism to store per computer unique settings. Feasibility: you can do it, because you already fingerprint the clients and you can use it as "hash code" / index to look up for sets of settings. Why do it: because many, MANY of us have these super common use cases: Use case 1: Computer at home, computer at work / school / relatives. Use case 2: Multiple computers at home and the same accounts sometimes need to run on one computer, other times on another(s). Typically, whereas a majority will only play 1-2 accounts on the same computer forever, many multi-accounters (read: those who pay CCP more) have a variety of computers to run EvE on. I have 5 computers at home, all with EvE installed. I also have one notebook at the office to play EvE during lunch break (here they last hours ) and a netbook for the same task. At home I may play 4 clients on my main rig (very powerful) at high graphics settings for "top level" EvE game play but also to do refresh Planetary Interaction on 106 planets (one hundred six) and this is best done in a computer that is fast and detailed graphics. Some days I will play 2 clients on that computer and 4 on another. Other days I need to play 1 account (say PvE / PVP) + 1 Orca booster character and on another computer 2 mining alts and on another computer another 2-3. Other days I need to trade the EvE markets and I fire up the clients on less power expensive laptops maybe while doing PvE on the powerful computer and mining on less powerful computers. Other days I play another MMO plus Orca booster on main computer and miners on laptops or another less powerful computer. In any case, limit my freedom once again by removing many years old intelligent and versatile features and my 6 subs will be immediately gone. As obvious consequence I'll also have to abandon my open source EvE softwares and offcial EvE fan website. It's not a treat or anything, it'll be just an obvious consequence at having been made impossible to play EvE in a moving and shifting world we live in. In fact I can't configure a one-size-fits-all when one computer is a MONSTER, another is average, a powerful notebook has its different screen size, transparencies etc. etc, the nebook obviously has baseline settings tuned for memory saving and performance. Edit: If you will ignore this unexpected users need (we see you missed this possibility and it's worrysome to see so) then get ready for a beating and sh!tstorm that WILL make these days threadnoughs look sweet and educate in comparison. MANY advanced users including many null sec players with lots of accounts are in my same situation. I see somehow you guys did not "get" this and this WILL cost a lot to implement since it appears you had no plans to address multi-config. But ignoring it and blindly going ahead will.... ehm.... put you in a situation I don't envy the least. Really. Really.
+ 100000000000000000 |
Vaerah Vahrokha
Vahrokh Consulting
4112
|
Posted - 2013.05.24 07:15:00 -
[208] - Quote
Cevin North wrote:Atropos,
i know you do not support Linux (anymore) and that CCP only loves the bigger brands being Apple and Windows. That is not my problem, your client works fine for what i want to play in EVE and i do not mind not having to walk in stations, as that was a part of the game i did not like anyways because it is not usefull to my gameplay.
Actually - and this shows how CCP's mentality is part of the problem - CCP employees should NEVER dare to say that CCP "does not support XYZ", because they should show respect to those feeding their meals.
The day EvE won't work in Linux any more, it won't be CCP who don't support Linux users, but it will be Linux Customers who stop supporting CCP.
Let's get the fact straight. The one financially on the receiving end of their own failures here, are not the Linux players, but CCP and their choices.
"I cut my needed arms to stop giving you guys your optional entertrainment!" shows the ridicolousness of their statements. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Balder Verdandi
Czerka. WHY so Seri0Us
150
|
Posted - 2013.05.24 07:16:00 -
[209] - Quote
I don't want new art when I login, I want a fix to corporate roles.
I don't like the new launcher, as you've made it difficult to manage my accounts.
I don't want to lose the old login screen from the game nor do I want to lose the "Logout" button. This has always made switching accounts very easy to do when I need to quickly manage my toons and their PI.
You're making the game almost unplayable for people like me and the other roughly 60% of Eve players with more than one account:
Obunagawe wrote:Atropos, do you realise that the launcher leaks memory horribly after you've closed it? Closing and reopening the launcher 10 times will result in 10 dead processes using a total of over 1GB RAM to do precisely nothing.
Just another bad thing to add to the list.
Precisely how should we submit a bug report for this when we're not even IN THE GAME whilst this happens? Would you like screenshots of our Task Manager? Or better yet, see the next quote below ......
Rommiee wrote:Time and time again, you introduce a new "feature" on to Sisi, and when major issues are found by the players testing the said feature, you pretty much ignore the feedback given to you and bring it on to TQ anyway. You always apologise afterwards and promise to do things better in the future, but surprise surprise it happens again, and again, and again. You never seem to learn by past mistakes and never keep your word about changing your procedures. Therefore do not be surprised when we do not believe a word you say. Quote:Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you We have heard that so many times,
Stop.
Stop right now and take the time to read what we're telling you. We're trying to help you but many of us have grown tired of this mindset that CCP has when it comes to rolling out bad upgrades.
We want fixes to the game that MEAN something to the players, like the modular POS or fixing corp roles. Stuff that clearly needs to be upgraded but you guys avoid like it's the plague.
We don't want the apologies, the freebie gifts to silence us, the lack of good upgrades to a fantastic game that actually will help your customers.
We want proper fixes.
We want to help you, but you snub your noses at us when we do tell you something's broke during testing and push it to production regardless.
This has to stop. Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
Steve Ronuken
Fuzzwork Enterprises
1442
|
Posted - 2013.05.24 07:22:00 -
[210] - Quote
Lord Haur wrote:Steve Ronuken wrote:Lord Haur wrote:On that point, why is it trying to save it's settings into Program Files in the first place? It's not. *snip* Funny you say that. CCP Atropos begs to differCCP Atropos wrote:The EVE Launcher will try to save the settings to a yaml file located in it's cache folder, which is inside the launcher folder in your EVE installation. I suggest you look in %PROGRAMFILES(X86)%\CCP\EVE\launcher\cache
Huh. Missed that one.
Not a fan. Writing to there should require a UAC elevation. Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
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Rommiee
Mercury Inc.
583
|
Posted - 2013.05.24 07:24:00 -
[211] - Quote
CCP.....HELLO
Still skipping this question, then.....
Rommiee wrote:CCP Atropos or any CCP employee, really..... Still skipping this question of why do you do what is outlined below, then ? Rommiee wrote:So... would you like to answer the question that pretty much everyone has been asking over the last couple of days, but you have avoided : Time and time again, you introduce a new "feature" on to Sisi, and when major issues are found by the players testing the said feature, you pretty much ignore the feedback given to you and bring it on to TQ anyway. You always apologise afterwards and promise to do things better in the future, but surprise surprise it happens again, and again, and again. You never seem to learn by past mistakes and never keep your word about changing your procedures. Therefore do not be surprised when we do not believe a word you say. Quote:Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you We have heard that so many times,
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Taizemi Cyosira
School of Applied Knowledge Caldari State
0
|
Posted - 2013.05.24 07:30:00 -
[212] - Quote
Holy ****!
4 days now and I can't reliably log-in to eve. Why the **** do I play this game?
First patch process did absolutely NOTHING.
This time, I manage to get the workaround to actually launch the damn login screen again and am told there is a new patch.
"oh CCP finally fixed this" I thought, turns out it does the exact same thing it did before.
Except here is the added bonus, now I can't even use the workaround because every time I do, it says there's a fuckin update, even when it applies it, even when I do a fresh reinstall of EVE, the same fuckin update keeps popping up, saying to download and run and it does nothing....so that was supposed to fix this? The **** CCP, what the ****!
Furthermore and even more frustrating is that you continue to break **** that isn't broken. The old launcher while annoying was tolerable, this new one doesn't even launch and even crashes the computer in what seems to be a perpetual memory leak when it fails to open.
Fix your ****! |
Steve Ronuken
Fuzzwork Enterprises
1442
|
Posted - 2013.05.24 07:33:00 -
[213] - Quote
Vaerah Vahrokha wrote: Actually - and this shows how CCP's mentality is part of the problem - CCP employees should NEVER dare to say that CCP "does not support XYZ", because they should show respect to those feeding their meals.
So if I were to complain that I couldn't get Eve working on my graphic calculator, someone working for CCP can't say 'we don't support that'?
"does not support" - You're on your own. Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
Steve Ronuken
Fuzzwork Enterprises
1442
|
Posted - 2013.05.24 07:34:00 -
[214] - Quote
Taizemi Cyosira wrote:Holy ****!
4 days now and I can't reliably log-in to eve. Why the **** do I play this game?
First patch process did absolutely NOTHING.
This time, I manage to get the workaround to actually launch the damn login screen again and am told there is a new patch.
"oh CCP finally fixed this" I thought, turns out it does the exact same thing it did before.
Except here is the added bonus, now I can't even use the workaround because every time I do, it says there's a fuckin update, the same fuckin update that was supposed to fix this.
Furthermore and even more frustrating is that you continue to break **** that isn't broken. The old launcher while annoying was tolerable, this new one doesn't even launch and even crashes the computer in what seems to be a perpetual memory leak when it fails to open.
Fix your ****!
Have you tried the repair tool? Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
Taizemi Cyosira
School of Applied Knowledge Caldari State
0
|
Posted - 2013.05.24 07:38:00 -
[215] - Quote
Repair tool, fresh install, the updater doesn't show up at all on normal launching and using the workaround to the direct executeable now says there's an update to download, the same one that has been downloaded 10 times now by launching the executeable and it still does nothing.
Update:
If anyone is having the same issue as me, spamming the repair tool five times (checking after each one) FINALLY made it possible to access the game by the executeable, the launcher however is still ******. |
Tuukka Echerie
Caldari High Prime SpaceMonkey's Alliance
0
|
Posted - 2013.05.24 07:56:00 -
[216] - Quote
In my point of view, I don't need any lauchers. I want to play, not see any laucher with I have to login and start the game separately.
Remove the laucher totally and finally, please. |
Niding
Polaris Project Curatores Veritatis Alliance
15
|
Posted - 2013.05.24 08:04:00 -
[217] - Quote
The launcher still doesnt remember all my characters and accounts.
And its slow to load up several accounts if you want them online within seconds; which was easy and quick with the old launcher.
Atm Im using the EXEFile method I suspect the majority with multiple accounts are using aswell, and it works perfectly for me.
Do NOT remove the ability to use the EXEfile UNTIL you have adressed the issues regarding multiple account launching. Just to remove any doubt; you are currently not even remotely close to that point yet.
When Punkturis made the new Inventory system it was a disaster, but over time Its been improved, so its not like I dont have confidence in you eventually sorting out the new launcher system.
BUT atm you CAN NOT remove the ability to use EXEfile or it will make the gameexpirience for heavy mulitple account CUSTOMERS extremely annoying. And I assume its not your goal to annoy paying customers... |
Luscius Uta
Unleashed' Fury Forsaken Federation
44
|
Posted - 2013.05.24 08:06:00 -
[218] - Quote
What is this "intense" skill training CCP Guard mentioned on the first page? How do you train skills non-intensively, or why would you do it? But thanks for the free SP anyway :) |
Smoking Blunts
ZC Industries Dark Stripes
524
|
Posted - 2013.05.24 08:08:00 -
[219] - Quote
CCP Cascade wrote:
So... to the big question: What have we done to support multiboxing:
1. You can make the Launcher only appear when there is an update by selecting that under the startup tab in the settings for the Launcher. That means that the EVE client will start just like it did before, unless there is an update. This is good for those who have installs in multiple locations.
2. Those who have multiple installs or multiple computers at home; You can use the patch import/export feature to import and export patches between installs and computers. Check out the export/import section here
3. If you want to start multiple clients you can just click "Play" again and it will start a new client instance. If you don't want the Launcher to stay after the client is started, you can set this in the settings menu.
How does this sound?.
That sounds like something i could really use to keep multiboxing tbh.
This CCP staff member discussed with multiboxers how they used there clients and actually implemented features to help us prior to implementing the launcher.
CCP Atropos - can we get these features (back) please. OMG when can i get a pic here
|
Alphea Abbra
Grim Determination Nulli Secunda
221
|
Posted - 2013.05.24 08:24:00 -
[220] - Quote
Alphea Abbra wrote:Do you have metrics for how many log in with the launcher, compared to those who do it without? Will CCP repair the launcher (at least to former usability) before or after you remove the ability to start the game (bin/ExeFile)? Can we assume that SiSi testing will have as much effect in the future as it had here? Is it irresponsible to post that "[our] voices have been heard loud and clear and [you] been busy taking notes so [you]'d like to ask [us] to help [you] move forward (...)" -- each summer in 3 years, due to releasing bugs in beta to the live servers? Would you say that CCP should have released the new launcher, if they had known the effects? Adding to my list of questions: How long do you think the warning will be when you remove bin/ExeFile?
Should we cancel our accounts now, or does your notes tell you that you entirely ****ed up for the 3rd summer in row?
Given the almost 3k angry posts over 2 official threads (+ all the unofficial), do you recognise problems with the design itself of the launcher?
If you look at customer trust in the company, do you think this adds to or subtracts from that amount of trust? |
|
Mara Tessidar
Bat Country Goonswarm Federation
877
|
Posted - 2013.05.24 08:24:00 -
[221] - Quote
The new launcher is a sack of unworkable, broken shit. Reading the EVEO forums is like huffing gas or sniffing glue. Sure it's funny and you get high, but you pay a terrible, terrible price in the long run. |
Steijn
Quay Industries CAStabouts
301
|
Posted - 2013.05.24 08:25:00 -
[222] - Quote
MaRU2760 133 wrote:Okay. It's obvious that CCP Atropos is only going to respond to questions with limited relevance.
I've dealt with CCP before, so I know that, since she doesn't respond to me, that my concerns are relevant.
It warms my heart to see that nothing has changed at CCP since I started playing.
Not expecting a response: Atropos, do you have a plan or not?
I disagree. Whilst we might not be getting the replies that we expect or want, CCP Atropos is at least very active in this thread which has not always been the norm for CCP. |
SmashTech
Bat Country Goonswarm Federation
91
|
Posted - 2013.05.24 08:29:00 -
[223] - Quote
Steijn wrote:I disagree. Whilst we might not be getting the replies that we expect or want, CCP Atropos is at least very active in this thread which has not always been the norm for CCP.
The norm for CCP is being very active in censoring threads.
Mara Tessidar wrote:The new launcher is a sack of unworkable, broken shit.
And then there's this. |
Smoking Blunts
ZC Industries Dark Stripes
524
|
Posted - 2013.05.24 08:31:00 -
[224] - Quote
Mara Tessidar wrote:The new launcher is a sack of unworkable, broken shit.
QFT OMG when can i get a pic here
|
Jarnis McPieksu
435
|
Posted - 2013.05.24 08:43:00 -
[225] - Quote
CCP Atropos wrote:Kai Pirinha wrote:Also, another thing that really bugs me: Each time there is the smallest patch, the new launcher forgets its settings (the launcher settings, not the eve settings). So after each small patch I have to readjust my settings and add "close eve launcher after starting eve online" and more importantly remove the tick for "send error and usage logs to CCP". <--- Why do you reset this every time? I DONT WANT TO SEND YOU USAGE LOGS. ACCEPT IT! This shouldn't happen. The EVE Launcher will try to save the settings to a yaml file located in it's cache folder, which is inside the launcher folder in your EVE installation. If there's a permission issue (it can't save to Program Files for example) I would have expected that to have appeared to you at some point. In the case that it can't load any settings (probably because it can't save any in the first place) it will load the default settings, which include the log sending being enabled option. If you're able either file a bug report, and we can work on fixing this or copy the logs to pastebin where we can look at them. This very much isn't how it should work, and I would really appreciate the bug report and logs.
DO NOT WRITE SETTINGS TO PROGRAM FILES FOLDER.
Bad programmer.
No twinkie.
Go read Microsoft development guides. Right now.
Local Application Data User-specific and computer-specific application settings
On Windows 98 and Windows Me %windir%\Application Data On Windows 2000 and Windows XP %USERPROFILE%\Local Settings\Application Data On Windows Vista and later %USERPROFILE%\AppData\Local
This is where you should store all user-specific and computer-specific application settings. If you are doing something else, you are DOING IT WRONG.
Only thing you should ever write to Program Files folder is actual binaries of a program during installation process. Patcher is just another form of installer so obviously it should elevate to required privileges whenever it is doing this (=patching, itself or EVE) but whenever this occurs, it should separately ask for escalation, get the rights to write there and do it. For normal "verify we are up to date, log in" it should not require admin rights. It should never write settings to Program Files (there is \Appdata\Local in user profile folder for that purpose) |
Vaerah Vahrokha
Vahrokh Consulting
4117
|
Posted - 2013.05.24 08:44:00 -
[226] - Quote
Steve Ronuken wrote:Vaerah Vahrokha wrote: Actually - and this shows how CCP's mentality is part of the problem - CCP employees should NEVER dare to say that CCP "does not support XYZ", because they should show respect to those feeding their meals.
So if I were to complain that I couldn't get Eve working on my graphic calculator, someone working for CCP can't say 'we don't support that'? "does not support" - You're on your own.
It worked. It works. They made money out of it. For years and years. It's not a NEW request or some novel "we made a tentative new game alpha version, if it won't work, no big deal".
Pray tell me, any specific reason why to spit in those users face after years, when what breaks is an asinine, little and (for now) even optional piece of software that the users themselves have shown they can re-implement in an afternoon?
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Derimas II
Derimas's Corner
0
|
Posted - 2013.05.24 08:56:00 -
[227] - Quote
I'm sick of hunting through all these forums for a fix... CCP updated the launcher so that it didn't work, then we're told a work around then another patch comes out and I see it only tries to patch your client on C: which is an issue if your client is on another drive or from what others are saying doesn't work either way.
So now like what sounds like a lot of other paying customers I can't even log on to the game... we have a saying for this were I come from, well there are a few actually and one of the nicer one's is "this is **** poor"
So what happens now? am I expected to troll through 1000's of posts to maybe find a fix eventually? Or do I just keep trying the client and it's endless update until it works?
You wouldn't want to be a new player trying to log on to this farce... |
Esrevid Nekkeg
Justified and Ancient
194
|
Posted - 2013.05.24 09:01:00 -
[228] - Quote
CCP Atropos wrote:I agree that the old login screen was iconic, and I understand the passion with which many people have objected to it's deprecation. We've been discussing this quite extensively amongst the teams involved and we have some ideas that mesh with the move of login to the EVE Launcher and the desire to have an immersive experience akin to the current one. The thing is after logging in, instead of looking at a loading bar with a beautiful piece of SF art in the background (animated!), I'm now looking at a black screen with a crude loading bar that takes just as much time before forwarding me to the character select screen as before.
Suffice to say I take the SF art any day over the black screen... Here I used to have a sig of our old Camper in space. Now it is disregarded as being the wrong format. Looking out the window I see one thing: Nothing wrong with the format of our Camper! Silly CCP......
|
Jarnis McPieksu
437
|
Posted - 2013.05.24 09:06:00 -
[229] - Quote
Derimas II wrote:I'm sick of hunting through all these forums for a fix... CCP updated the launcher so that it didn't work, then we're told a work around then another patch comes out and I see it only tries to patch your client on C: which is an issue if your client is on another drive or from what others are saying doesn't work either way.
So now like what sounds like a lot of other paying customers I can't even log on to the game... we have a saying for this were I come from, well there are a few actually and one of the nicer one's is "this is **** poor"
So what happens now? am I expected to troll through 1000's of posts to maybe find a fix eventually? Or do I just keep trying the client and it's endless update until it works?
You wouldn't want to be a new player trying to log on to this farce...
Right now it sounds like their patcher is just programmed wrong (against Microsoft guidelines) which means if you install to default Program Files location, it can break.
Current workaround; Reinstall EVE to some other drive/folder where you have full read/write permissions (Program Files is a special folder with special limitations - to protect it against things like malware modifying binaries without admin privileges)
This is also why it just works fine for many people - those already have it installed to, say, E:\EVE which is just a normal folder with no limitations.
|
Mara Tessidar
Bat Country Goonswarm Federation
881
|
Posted - 2013.05.24 09:13:00 -
[230] - Quote
As usual, the ISD is running rampant through the thread purging posts that do not meet the high quality propaganda standards for CCP. Glad to see nothing's changed around here. Reading the EVEO forums is like huffing gas or sniffing glue. Sure it's funny and you get high, but you pay a terrible, terrible price in the long run. |
|
Smoking Blunts
ZC Industries Dark Stripes
527
|
Posted - 2013.05.24 09:23:00 -
[231] - Quote
Mara Tessidar wrote:As usual, the ISD is running rampant through the thread purging posts that do not meet the high quality propaganda standards for CCP. Glad to see nothing's changed around here.
cant have customers telling them how bad there product just got OMG when can i get a pic here
|
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Chribba
Otherworld Enterprises Otherworld Empire
8384
|
Posted - 2013.05.24 09:47:00 -
[232] - Quote
With the introduction of SSO in the launcher, you could easily pull the characters from the account, why not add that to the "PLAY" option already.
Even in 2006 the client carried the option to via command line log on with a character of choice (even username/passwords were supported in command line!) - I get that you might have removed the username/password part - but still selecting character should never have been removed.
If you want to streamline the login flow this is the way to go, allow the selection of as much options as possible before you click PLAY - and for those that want to streamline even more - allow us command line options please.
"eve.exe /login user,pass,character" would do wonders for my flow at least.
/c
|
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Veruca d'Artan
Imperial Shipment Amarr Empire
0
|
Posted - 2013.05.24 10:21:00 -
[233] - Quote
CCP Atropos wrote:Mithril Ryder wrote:I see PL is being mature as usual.
In all seriousness, this was a huge, huge (censored) of a deployment.
Any sort of new login method needs to support the following, natively, with nothing more complicated then your average eve player could be expected to figure out.
Multiple clients rapidly launched from a single install.
Multiple clients from more then one install location, while maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Multiple clients using junction links (simlinks for you *nix dudes :) ), also maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Any sort of cloud based settings storage *must* respect the fact that if I am logging into another machine (such as a laptop) it is possible that I want the same settings, but absolutely not the expectation. To that end, I propose the following:
The first time you log in for a given machine and install path combo, save that config info to the cloud as a non blocking background task by default.
When logging in on a new machine, where the install path is the same, don't import/use the cloud settings for that install path. If there is any local config use that, otherwise use eve defaults.
On the login screen have a checkbox "use default settings for this install from the cloud", when checked prompt the user "are you sure? existing settings will be replaced by the default cloud settings for this install path!"
On the in-game settings page, have an indication if the current client is in sync with the cloud, and if it is currently set as the default. Have a button to save the settings from that client as the default for that install path, have a confirmation prompt of course.
Once that is working, allow the cloud settings to also save more then the default. (use a randomly generated GUID stored locally in the launcher directory to track when you log in from a new computer). Allow the user to name each "computer" or "set", but assign defaults for speed.
On the login screen, have a "settings management" that opens up a list of your computers, where the settings for each install path can be set as default, or cloned between computers. If possible, separate things that are more hardware dependent (screen resolution, graphics settings) and universal (chat channels open, over view settings).
Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Yes I can give you a reason: seperate paths (junctions to save diskspace) makes sure that my chatlogs stay seperate per account |
Pavaroti
Corporation Blabla
1
|
Posted - 2013.05.24 10:23:00 -
[234] - Quote
This new launcher is just crap.. say it how it IS!
I used to launch Eve, get a Cup of Coffee and listen the awesome music with the epic screen of which update we ever were (Retribution, etc.). And now? Now we got a Crap Launcher with the same **** we got in other MMOs.
THIS Way Eve will summon to the mainstream **** the other MMos are. It WAS Epic, it WAS unique... but now?
BIG FAIL ON THIS ONE ! |
KIller Wabbit
The Scope Gallente Federation
364
|
Posted - 2013.05.24 10:49:00 -
[235] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you.
My most experienced toon on one account is a dead in JF pilot. His training has been done for some time.. Please give us a way to move the SP points around, or sell em! CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
|
I Love Boobies
All Hail Boobies
489
|
Posted - 2013.05.24 10:56:00 -
[236] - Quote
Chribba wrote:With the introduction of SSO in the launcher, you could easily pull the characters from the account, why not add that to the "PLAY" option already.
Even in 2006 the client carried the option to via command line log on with a character of choice (even username/passwords were supported in command line!) - I get that you might have removed the username/password part - but still selecting character should never have been removed.
If you want to streamline the login flow this is the way to go, allow the selection of as much options as possible before you click PLAY - and for those that want to streamline even more - allow us command line options please.
"eve.exe /login user,pass,character" would do wonders for my flow at least.
/c
The Prophet has spoken. Better listen to the man CCP. *removed inappropriate signature* - CCP Eterne |
Stalker ofeveryone
GoonWaffe Goonswarm Federation
6
|
Posted - 2013.05.24 10:59:00 -
[237] - Quote
I love the new launcher, it is very efficient. |
Vaerah Vahrokha
Vahrokh Consulting
4119
|
Posted - 2013.05.24 11:07:00 -
[238] - Quote
Pavaroti wrote:This new launcher is just crap.. say it how it IS! I used to launch Eve, get a Cup of Coffee and listen the awesome music with the epic screen of which update we ever were (Retribution, etc.). And now? Now we got a Crap Launcher with the same **** we got in other MMOs. THIS Way Eve will summon to the mainstream **** the other MMos are. It WAS Epic, it WAS unique... but now? BIG FAIL ON THIS ONE !
What they don't get, is that we play with EvE for its unique and often amazing features.
They keep removing uniqueness (and also features), streamline it down to some low 2 digits IQ loluser.
Dear CCP, once EvE is like any other average MMO, will we keep bearing with the outdated graphics? With the most terrible PvE? With the low skill, mediocre "lol mouse clicker" ships control system? With horrors-just-above-draft-status like PI?
With things like the "user" (AH AH AH) POS / corporation / invention / manufacturing interfaces?
Once EvE will be brought down to be just another Korean thingie, with its mediocre bloatware launcher and no log in screen graphics to save on costs, will PvP alone keep EvE afloat?
I sincerely hope so, but I am not so sure.
People, some or later, get TIRED of this never ending bullcrap. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Sidrat Flush
The Praxis Initiative Gentlemen's Agreement
145
|
Posted - 2013.05.24 11:34:00 -
[239] - Quote
Thanks for the free 50K skill points, would be really nice if we could have decided which character it was added to though. The new home of the Eve Industrial Organiser is here. Enjoy the first in a series, EIO:Refinery now http://www.eve-files.com/media/corp/Sidrat/ Read about it http://eveindustrialorganiser.blogspot.co.uk/?m=0 |
Xer Jin
DIVERGENT PROXY
53
|
Posted - 2013.05.24 11:39:00 -
[240] - Quote
i don't like this launcher the old one was much more user / multiboxer friendly also you got rid of the play button thats not cool also now whenever you make a change to the launcher it takes 10 min to verify the client this sucks plz make a better launcher or bring back the old one |
|
Steve Ronuken
Fuzzwork Enterprises
1442
|
Posted - 2013.05.24 11:42:00 -
[241] - Quote
Chribba wrote:With the introduction of SSO in the launcher, you could easily pull the characters from the account, why not add that to the "PLAY" option already.
Even in 2006 the client carried the option to via command line log on with a character of choice (even username/passwords were supported in command line!) - I get that you might have removed the username/password part - but still selecting character should never have been removed.
If you want to streamline the login flow this is the way to go, allow the selection of as much options as possible before you click PLAY - and for those that want to streamline even more - allow us command line options please.
"eve.exe /login user,pass,character" would do wonders for my flow at least.
/c
This kind of thing, combined with a selectable settings directory would be pretty close to perfect. If somewhat riskier ;)
Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
J3ssica Alba
Federal Navy Academy Gallente Federation
767
|
Posted - 2013.05.24 11:43:00 -
[242] - Quote
Thanks for the free sp especially considering that I could login normally =D CCP guard, best guard! This is my signature. There are many others like it, but this one is mine.-á Without me, my signature is useless. Without my signature, I am useless |
Chounedi Hanaya
Imperial Academy Amarr Empire
0
|
Posted - 2013.05.24 11:43:00 -
[243] - Quote
What a hell it is?We must use this big square after Odyssey? |
Daimon Kaiera
Kraken.
293
|
Posted - 2013.05.24 11:44:00 -
[244] - Quote
50,000 free sp?
I'm fine with that. It's awesome. .... . .-.. .--. / .. / .... .- ...- . / ..-. .- .-.. .-.. . -. / .- -. -.. / .. / -.-. .- -. -. --- - / --. . - / ..- .--. / ... - --- .--. - .... .. ... / ... .. --. -. .- - ..- .-. . / .. -.. . .- / .. ... / -. --- - / ... - --- .-.. . -. / ... - --- .--. |
Skaltura Airuta
Royal Amarr Institute Amarr Empire
4
|
Posted - 2013.05.24 11:44:00 -
[245] - Quote
So, let me get this straight.
This new awesome launcher was programmed to support a number of features (SSO, Account Settings Storage, launching multiple accounts etc.) of which none have actually been finished, some are apparently still in design/concept stages, and which haven't even been tested.
The new launcher was then released having been known (SiSi) to not work correctly in a significant number of cases, many of which still haven't been fixed, but you intend to remove the only reliable workaround to all its problems without giving us a definitive time frame. This might happen before any of the features for which it has been programmed will be released, without even knowing that they will be released, because it might turn out that it can't be made to work.
To top it off you officially declare that making an effort to make it work under Linux is right out because reasons. Strong dislike for the new launcher is then dismissed as dislike of its awesomeness, in fact it is so awesome that you cannot even fathom why someone would want to bypass it.
I feel sick, this isn't even bad software development anymore, this is some new level of ... something, for which an accurate description simply doesn't exist yet. |
SkyMarshaller
SkyMarshaller Corp
16
|
Posted - 2013.05.24 11:48:00 -
[246] - Quote
Thank you for the SP bonus - much appreciated.
While I'm not a huge fan of the new launcher, I guess we will get used to it. Logging multiple characters is a bit of a pain - especially as it does not seem to want to remember more than about 5 names.
On a side note I do miss the sound "Connecting" when I log in - bit like losing an old friend! |
Enthropic
Enthropic Enterprises
26
|
Posted - 2013.05.24 11:51:00 -
[247] - Quote
Can we give back the free SP and keep the /bin/eve.exe functionality for the future instead?
I dont want your new launcher. It doesnt save my usernames when I use multiple clients and it takes forever to log on my 6 accounts now. I know it saves the usernames for some users (up to 7 lol, who would think that there are actually people multiboxing more than this..), and it does save them on one of my computers, but not on the other wtf?! The problem for this is therefore probably on my part, but I have no effing clue why that is and how I can fix it. When you roll out something, maybe you actually QA it properly, before you force us to use it, and when you do, maybe include a USEFUL description and troubleshooting guide how to fix issues like the one Im describing with no saving of usernames? Maybe a fix to this is buried in one of the 500 pages of whine from your customers, sorry in case I didnt find it yet.
Im not going to repeat what others said before me in this thread, or on MANY pages on the SiSi feedback, but there is no point in denying that the new launcher is ANNOYING and a USELESS STEP BACKWARDS, and in case of multiple clients, takes a lot more time than the old, nice, perfectly functional, awesome, and beloved by all loginscreen we had before.
I do see what you want to achieve with this launcher, having a launcher where you for example simply select ALL characters at once, press go, and then they all get launched without you having to put in username and pw AGAIN, now THAT would be something nifty, and everybody would love it.
Instead, you roll out this **** (sry for being blunt), I cannot grasp how you could seriously think that the system, as it is now, makes anyone happy. Im not talking about technical problems as the coincidal webserver fail, **** happens, Im talking about the basic functionality and design of youre new 'product' that instead of making things better, makes them worse.
Why dont you produce something that is actually good and then roll it out, instead of rolling out crap, that then maybe gets usable 5 updates later? I dont get it.
Ive been playing Eve without a break since I started my first character 4 years ago, and I dont usually whine or complain about CCP, but things like this are beyond me. |
marly cortez
Mercurialis Inc. RAZOR Alliance
25
|
Posted - 2013.05.24 11:52:00 -
[248] - Quote
Hakaru Ishiwara wrote:CCP Atropos wrote:*snip* Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. I use junctions because of the very user-friendly and customizable scenario of being about to set up shortcuts in my Win7 start menu for each client making for an insanely fast means for launching each client w/o having to fiddle with a launcher UI. There is no substitute for such a direct way of launching multiple clients w/o any extra launcher-based overhead. I look at the current Launcher and I am baffled on how to log into the game... until I visually ID the credential fields and the log-in button. At the very least, please place a far greater visual emphasis onto the login credential fields and log in button. I serious cringe at what is to come with the Launcher and opening up multiple clients simultaneously. Troubleshooting / Bug: Repeated attempts to launch a client via the \bin\exefile.exe w/in the past 2 hours resulted in repeated attempts by the client and updating mechanism to install some new update. But the updates kept failing (with no obvious error message) until I ran the repair.exe tool.
SONY are going to hate you for eternity, you know that, You have encapsulated everything that is visually right with the New launcher from the point of view of any Rabid, slack jawed advertising guru who believes in his very soul that you really do want whatever crap he chooses to assault your retina with....And it is definite not the Log in Button. |
Victoria Sin
Center for Advanced Studies Gallente Federation
139
|
Posted - 2013.05.24 11:58:00 -
[249] - Quote
Nice one. Unexpected surprise. |
Victoria Sin
Center for Advanced Studies Gallente Federation
139
|
Posted - 2013.05.24 11:58:00 -
[250] - Quote
Note: all surprises are unexpected, I suppose... |
|
Buck Kenaben
Federal Navy Academy Gallente Federation
0
|
Posted - 2013.05.24 11:59:00 -
[251] - Quote
For those of you who can't start the launcher or are stuck in an infinite update loop using the bin/ExeFile.exe, this worked for me: Fix that worked for me |
Alphea Abbra
Grim Determination Nulli Secunda
222
|
Posted - 2013.05.24 12:01:00 -
[252] - Quote
Can we exchange your poor-taste bribery with a clear timeline of when 1) whoever responsible for rolling out the launcher is removed from such a position of importance; 2) the launcher will be restored to former non-intrusive capabilities; 3) CCP will extend QA and use-case QA to the launcher (And/or other areas, e.g. unified inventory); 4) CCP will actually listen to SiSi feedback ? Furthermore, I would like a clear promise that working log-in mechanisms are not removed.
For me, those two points (Timeline and promise) would go much further than some SP bribery.
I might even stop assuming you're lying when you say you listen to feedback. |
Arduemont
Rotten Legion Ops
1490
|
Posted - 2013.05.24 12:04:00 -
[253] - Quote
CCP Guard wrote:During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training).
If you think you can shut everyone up with skill points!!! Then sir, you are in fact, correct....Domo arigato CCP Guard san! "In the age of information, ignorance is a choice." |
Par'Gellen
245
|
Posted - 2013.05.24 12:22:00 -
[254] - Quote
mrpapageorgio wrote:The only reason to log in currently is to enter the eve universe, so the play button is 100% pointless at this point. And I can go ahead and tell you, the only reason I am ever going to log in is to enter the eve universe. I don't care about eve tv, eve voice, or using the launcher to log into the forums or whatever else you guys think up to tack on. Same here. I only tolerate the launcher because it gets me into the game. Any other fluffy crap built around it is irrelevant to me. As I've said before this is the only part of the launcher I even begin to care about: http://oi42.tinypic.com/fozzt4.jpg CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Minmatar Citizen160812
The LGBT Last Supper
199
|
Posted - 2013.05.24 12:23:00 -
[255] - Quote
CCP Guard wrote:That's something we're very aware of, we know a lot of people loved the old log-in screen for it's artistic value even if it doesn't serve a technical need any longer. And it's a question we will address. I'm not the right person to go deeper into that at this point though :) But it's one of those things that are noted.
I'd highlight that note in big bold letters. Not a lot of people loved it. There is a reason EVE was considered a modern work of art and this was a tiny piece of that.
If I went and nicked a piece off the Statue of David's pecker that would be bad. If Yoko Ono lost her voice we would loose....well I think MOMA could have done without that yelping mess anyway...the point is don't be Yoko Ono?
|
pussnheels
The Fiction Factory
1218
|
Posted - 2013.05.24 12:28:00 -
[256] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you. i do not want 50 k sp 50 k sp is nothing i want the old loginscreen back there was no reason whatso ever to changeour beloved loginscreen and i am sure i am not theonly one who feels this way I do not agree with what you are saying , but i will defend to the death your right to say it...... Voltaire |
Ydor Salidar
The Eden Trading International Corporation Gentlemen's Agreement
0
|
Posted - 2013.05.24 12:31:00 -
[257] - Quote
I didn't notice any posts about this issue yet, so I'll add my own one:
As of today, the launcher, which patched and ran Eve fine yesterday evening, won't launch anymore but instead start 2 new processes every second, completely throttling the CPU of the computer until either rebooted or ending the whole process structure. I downloaded the updater linked in this thread, no difference to be seen.
Is there any workaround to this issue or is it even already known in addition to all the other issues the new updater brought?
As of tomorrow my skill queue will be empty and those 50k SP we get presented will make only a very small benefit compared to the gametime lost and the SP lost due to empty queue.
Not to mention that other gaming studios gave free gametime in comparable situations (SW:TOR patcher fiasko last year). |
Vice Verca
Kiith Paktu Curatores Veritatis Alliance
0
|
Posted - 2013.05.24 12:31:00 -
[258] - Quote
thank you very much ! :) |
Ylariana
School of Applied Knowledge Caldari State
10
|
Posted - 2013.05.24 12:47:00 -
[259] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you.
For the account that i'm posting from, this character has the highest skillpoints total. It is NOT however the one currently being worked on. I'm not training on this character because my focus is on another toon. Is there any way to put the points where I actually want them to be ?
If not, thats ok. I'm just asking.
|
admiral root
Red Galaxy SpaceMonkey's Alliance
524
|
Posted - 2013.05.24 12:49:00 -
[260] - Quote
Valtrinor wrote:[quote=CCP Atropos]This is currently achieved via having ExeFile.exe pinned to the taskbar and middle-clicking any EVE client already running (on Windows 7
You are my hero. Since the changes with the launcher (which I've never liked), I'd been utterly confounded as to how to launch multiple instances from the quick-launch bar. Thank-you and have a like for your post. No, your rights end in optimal+2*falloff |
|
Steve Ronuken
Fuzzwork Enterprises
1443
|
Posted - 2013.05.24 12:56:00 -
[261] - Quote
admiral root wrote:Valtrinor wrote:[quote=CCP Atropos]This is currently achieved via having ExeFile.exe pinned to the taskbar and middle-clicking any EVE client already running (on Windows 7 You are my hero. Since the changes with the launcher (which I've never liked), I'd been utterly confounded as to how to launch multiple instances from the quick-launch bar. Thank-you and have a like for your post.
Another option:
shift+win+ the number key for that entry.
If it's the first thing on your bar: shift+win+1
If it's the fitfh: shift+win+5
without the shift it will start it if it's not running, and switch to it if it is. Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
Xamiakas
Galactic Industries Inc. BRABODEN
6
|
Posted - 2013.05.24 13:03:00 -
[262] - Quote
"The new EVE Launcher moves the login process into the EVE Launcher itself and away from the EVE Client. What this means for the user is that you both log in sooner and you dive straight into the character selection screen."
CCP Atropos really? i think we`re playing a different game, since the launcher i tried so far was actually making the whole login process longer.. now try that on multiple accounts and it becomes as much fun as rescanning your own wh system after logging in.. boring time-consuming work. gj! i was pretty sure that those 134 pages of cursing at ccp for such a F up would deliver the msg.. apparently, it didn`t. you`re still peeing on people's heads without courtesy of calling it rain. and these posts here are just to point it out to the players in the slower lane.. ccp, fix the random socket closures instead of breaking what was already working. |
Rommiee
Mercury Inc.
590
|
Posted - 2013.05.24 13:06:00 -
[263] - Quote
CCP's motto:
If it works, break it. If its broken, ignore it. |
Xamiakas
Galactic Industries Inc. BRABODEN
6
|
Posted - 2013.05.24 13:09:00 -
[264] - Quote
Rommiee wrote:CCP's motto:
If it works, break it. If its broken, ignore it. pretty much |
Doc Fury
Furious Enterprises
1926
|
Posted - 2013.05.24 13:23:00 -
[265] - Quote
If I create and distribute an ad-blocker for the new marketing tool launcher, would that be considered an EULA violation?
The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'Hodor'. |
Bones Outten
Council of Economic Advisors
5
|
Posted - 2013.05.24 13:23:00 -
[266] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you.
Nice! & thank you :)
Shame multi account login is much more of a grind now :( |
Xamiakas
Galactic Industries Inc. BRABODEN
7
|
Posted - 2013.05.24 13:30:00 -
[267] - Quote
Doc Fury wrote:If I create and distribute an ad-blocker for the new marketing tool launcher, would that be considered an EULA violation?
if you come up with one, PLEASE, DO let me know.. :D sounds like a really good idea. |
|
CCP TheRambler
C C P C C P Alliance
2
|
Posted - 2013.05.24 13:31:00 -
[268] - Quote
Hi, we just deployed to TQ the new version of the launcher webpage that among other things adds the "Auto play" feature. If you see the checkbox but the client still doesn't automatically start, please clear your cache and try again
Thanks! |
|
Alphea Abbra
Grim Determination Nulli Secunda
225
|
Posted - 2013.05.24 13:36:00 -
[269] - Quote
CCP TheRambler wrote:Hi, we just deployed to TQ the new version of the launcher webpage that among other things adds the "Auto play" feature. If you see the checkbox but the client still doesn't automatically start, please clear your cache and try again
Thanks! The following questions were directed at Atropos, but if you can answer it I promise not to be picky.
Alphea Abbra wrote:Alphea Abbra wrote:Do you have metrics for how many log in with the launcher, compared to those who do it without? Will CCP repair the launcher (at least to former usability) before or after you remove the ability to start the game (bin/ExeFile)? Can we assume that SiSi testing will have as much effect in the future as it had here? Is it irresponsible to post that "[our] voices have been heard loud and clear and [you] been busy taking notes so [you]'d like to ask [us] to help [you] move forward (...)" -- each summer in 3 years, due to releasing bugs in beta to the live servers? Would you say that CCP should have released the new launcher, if they had known the effects? Adding to my list of questions: How long do you think the warning will be when you remove bin/ExeFile? Should we cancel our accounts now, or does your notes tell you that you entirely ****ed up for the 3rd summer in row? Given the almost 3k angry posts over 2 official threads (+ all the unofficial), do you recognise problems with the design itself of the launcher? If you look at customer trust in the company, do you think this adds to or subtracts from that amount of trust?
|
Xamiakas
Galactic Industries Inc. BRABODEN
10
|
Posted - 2013.05.24 13:40:00 -
[270] - Quote
Alphea Abbra wrote:CCP TheRambler wrote:Hi, we just deployed to TQ the new version of the launcher webpage that among other things adds the "Auto play" feature. If you see the checkbox but the client still doesn't automatically start, please clear your cache and try again
Thanks! The following questions were directed at Atropos, but if you can answer it I promise not to be picky. Alphea Abbra wrote:Alphea Abbra wrote:Do you have metrics for how many log in with the launcher, compared to those who do it without? Will CCP repair the launcher (at least to former usability) before or after you remove the ability to start the game (bin/ExeFile)? Can we assume that SiSi testing will have as much effect in the future as it had here? Is it irresponsible to post that "[our] voices have been heard loud and clear and [you] been busy taking notes so [you]'d like to ask [us] to help [you] move forward (...)" -- each summer in 3 years, due to releasing bugs in beta to the live servers? Would you say that CCP should have released the new launcher, if they had known the effects? Adding to my list of questions: How long do you think the warning will be when you remove bin/ExeFile? Should we cancel our accounts now, or does your notes tell you that you entirely ****ed up for the 3rd summer in row? Given the almost 3k angry posts over 2 official threads (+ all the unofficial), do you recognise problems with the design itself of the launcher? If you look at customer trust in the company, do you think this adds to or subtracts from that amount of trust? i`m honestly convinced that writing in smaller words and shorter sentences would more likely net an answer from ccp... :D |
|
flakeys
Interstellar Corporation of Science and Technology Interstellar Confederation
1107
|
Posted - 2013.05.24 13:43:00 -
[271] - Quote
veera Haklar wrote:Any way around the sp going to highest current sp toons on an account, The highest sp toon on my account is certainly not my main, and is infact a character i don't even use anymore, or should i just shut up and be greatfull? :p
Yes you should.
We are all born ignorant, but one must work hard to remain stupid.
|
Sugar Von MurdererTits
D'reg The Methodical Alliance
57
|
Posted - 2013.05.24 13:54:00 -
[272] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you.
We don't deserve you CCP. Thanks for the free SP! |
|
CCP Guard
C C P C C P Alliance
3947
|
Posted - 2013.05.24 13:56:00 -
[273] - Quote
Ylariana wrote:CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you. For the account that i'm posting from, this character has the highest skillpoints total. It is NOT however the one currently being worked on. I'm not training on this character because my focus is on another toon. Is there any way to put the points where I actually want them to be ? If not, thats ok. I'm just asking.
I'm afraid not. It would hugely complicate the matter if we were to make changes for individuals and it's not possible right now. Sorry :P CCP Guard | EVE Community Developer |-á@ccp_guard |
|
Enthropic
Enthropic Enterprises
29
|
Posted - 2013.05.24 13:57:00 -
[274] - Quote
CCP TheRambler wrote:Hi, we just deployed to TQ the new version of the launcher webpage that among other things adds the "Auto play" feature. If you see the checkbox but the client still doesn't automatically start, please clear your cache and try again
Thanks!
Hi, is there a trick to make the launcher actually store my username? Whenever I load it up, the logon name field is blank |
|
CCP Guard
C C P C C P Alliance
3947
|
Posted - 2013.05.24 13:57:00 -
[275] - Quote
Sidrat Flush wrote:Thanks for the free 50K skill points, would be really nice if we could have decided which character it was added to though.
I agree completely that it would be nice and in the future we may look at options to make that possible. But for these points at this time, this is the best we can do. CCP Guard | EVE Community Developer |-á@ccp_guard |
|
Chris Hekard
Killers of Paranoid Souls Universal Paranoia Alliance
1
|
Posted - 2013.05.24 13:58:00 -
[276] - Quote
I would like to talk about the login screen and the way you neglect it with this new launcher.
Simply, ask you how and why you could even consider removing it!
For each new expansion you've made a new login screen, with really sweet visuals and new music two times per year.
Sometimes before i login i just sit and listen to the whole track and sink into the background of deep space, to get in a good mood before i play.
Here's a couple of old login screens which were just magnificent :
https://www.youtube.com/watch?v=N6N2-Vj2Jgo&list=PLTHUDwpXdP7g394tOZwjEFIZHEl98zOYl
Actually one of the things i've been looking forward to in Oddysey is to get a new background with some dark exploration themed music to get spaced out before i play.
And now i get this new launcher and its gone?
Type in your userinfo in a boring box without any music, and then just end up logged in? Its stupid!
Please think about this guys. |
Steijn
Quay Industries CAStabouts
301
|
Posted - 2013.05.24 14:02:00 -
[277] - Quote
Enthropic wrote:CCP TheRambler wrote:Hi, we just deployed to TQ the new version of the launcher webpage that among other things adds the "Auto play" feature. If you see the checkbox but the client still doesn't automatically start, please clear your cache and try again
Thanks! Hi, is there a trick to make the launcher actually store my username? Whenever I load it up, the logon name field is blank
turn off the auto close launcher option. then when you restart the launcher the next time it will have saved it and you can turn auto close back on. |
Enthropic
Enthropic Enterprises
29
|
Posted - 2013.05.24 14:02:00 -
[278] - Quote
Enthropic wrote:CCP TheRambler wrote:Hi, we just deployed to TQ the new version of the launcher webpage that among other things adds the "Auto play" feature. If you see the checkbox but the client still doesn't automatically start, please clear your cache and try again
Thanks! Hi, is there a trick to make the launcher actually store my username? Whenever I load it up, the logon name field is blank
and also, I cleared the cache, and tried this switch character and log in again trick. no dice. The launcher would remember my 1st accounts username, but not the usernames of any of my alt accounts. |
Stephen Mcqueen
Tactical Advanced Solutions Another Space
2
|
Posted - 2013.05.24 14:04:00 -
[279] - Quote
Par'Gellen wrote:CCP Atropos, I noticed you skipped this customer's question (the very first one asked of you) so I'll requote it here for you. Please do not ignore this twice. Madlof Chev wrote:I'm not sure if this is a technical limitation, but the only way in which the new launcher would actually make it faster for me to launch multiple clients than it was before would be if it were possible to launch another client that you've signed in while a client is launching. This is pretty terrible to explain, so I'll do a FORUMDIAGRAM(tm)
Previous
>open launcher >spam return key >speed log in while alt-tabbing
New Launcher
>open launcher >log in >click play >switch user >log in >wait for the client to launch fully
^^^^ This is where it gets slow - I can log in faster than the launcher will let me launch clients. I really don't want to sit through this if I need to log in a cyno chain quickly and from what I can tell, you want to remove the login screen, so going through ExeFile.exe won't work around this for long.
(To be honest, I can understand how it can be pretty demoralising for something you've worked on to get bypassed by a bunch of people [practically everyone I know in-game is launching from \bin\], but this really does represent a step back in terms of functionality.) I'd also like a reply to this issue. Having to wait several seconds for the "Launching..." button to revert back to "Play" so we can launch another client is quite ridiculous. What are you thoughts on how this can be resolved?
OOOOOOOOOOOOOOOOOr you can avoid all those steps by logging in to a charactor then logging out and "pinning" the resulting loggin screen to your taskbar(assuming you have win 7 or 8). And then right clicking the new icon and selecting the ccp.exe file for however many clients you need.(this is what i do to bypass the whole launcher and its legal too!) |
Enthropic
Enthropic Enterprises
29
|
Posted - 2013.05.24 14:12:00 -
[280] - Quote
Steijn wrote:Enthropic wrote:CCP TheRambler wrote:Hi, we just deployed to TQ the new version of the launcher webpage that among other things adds the "Auto play" feature. If you see the checkbox but the client still doesn't automatically start, please clear your cache and try again
Thanks! Hi, is there a trick to make the launcher actually store my username? Whenever I load it up, the logon name field is blank turn off the auto close launcher option. then when you restart the launcher the next time it will have saved it and you can turn auto close back on.
holy crap, that did it. I just wasted 2 hours trying to figure out why it didnt work. Youre a star, thanks man.
@CCP ..ah, nvm |
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Alphea Abbra
Grim Determination Nulli Secunda
225
|
Posted - 2013.05.24 14:12:00 -
[281] - Quote
Stephen Mcqueen wrote:OOOOOOOOOOOOOOOOOr you can avoid all those steps by logging in to a charactor then logging out and "pinning" the resulting loggin screen to your taskbar(assuming you have win 7 or 8). And then right clicking the new icon and selecting the ccp.exe file for however many clients you need.(this is what i do to bypass the whole launcher and its legal too!) I assume you mean the EVE exe that can be accessed through directory EVE/bin/ExeFile.exe - in which case don't worry, CCP Atropos has already promised to remove that at a later, unspecified date. Joke's on us!
At least I hope CCP exec.s can see who doesn't need a salary if this actually hurts the bottom line. |
Donedy
Snuff Box Urine Alliance
94
|
Posted - 2013.05.24 14:13:00 -
[282] - Quote
I love this free SP delivering new launcher. |
MailDeadDrop
Rage and Terror Against ALL Authorities
189
|
Posted - 2013.05.24 14:29:00 -
[283] - Quote
Sidrat Flush wrote:Thanks for the free 50K skill points, would be really nice if we could have decided which character it was added to though.
CCP Guard wrote:I agree completely that it would be nice and in the future we may look at options to make that possible. But for these points at this time, this is the best we can do. Seems like CCP needs a gift box in the redeeming system that, when opened, credits the "unallocated skillpoints" account of the current character. You're welcome.
MDD |
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
10
|
Posted - 2013.05.24 14:31:00 -
[284] - Quote
CCP TheRambler wrote:Hi, we just deployed to TQ the new version of the launcher webpage that among other things adds the "Auto play" feature. If you see the checkbox but the client still doesn't automatically start, please clear your cache and try again
Thanks!
Yes it worked once. Then, after killing my client and relaunching the wonderfull new launcher i keep getting:
Error -7 when loading url https://login.eveonline.com/oauth/authorize/?client_id=eveLauncherTQ&lang=en&response_type=token&redirect_uri=https://login.eveonline.com/launcher?client_id=eveLauncherTQ&scope=eveC
(and this repeats after clearing cache file, repairing client, changing launcher languages to reload your client, relaunching it swacking it with a hammer, using bad language and loads more.)
And a wonderfull blank screen. Just as i was about to type " Good Job well done" i will now send you back to the drawingboard...
Trough the alternative way from the program files \ EVE \ BIN \ exefile . exe the client still works fine. So for now ill ajust my desktop shortcuts to work as it should work, with traditional login and without the development software.
Please let us know when we can try again to see if the magic works |
Nometh Xergent
GLU CANU Open Space Consultancy
439
|
Posted - 2013.05.24 14:40:00 -
[285] - Quote
Im playing on a mac and i just got home today, i launched eve and it said "New build to download". I did download the new build just at the log on screen and it said that it would restart and start update, but the thing is it doesn't start or even update. What shall i do? Everytime i start EVE i get the same thing. "New build downloaded, EVE is going to restart and start to update".
Im confused, what's going on? How can i fix this? With great responsibility comes great DPS.-á |
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
11
|
Posted - 2013.05.24 14:42:00 -
[286] - Quote
The linux users workaround, how to get all the great futures back the windows users want but Linux style....
Make a copy of your " eve launcher" tumbnail on your desktop.
Edit its properties
Change the command line to:
wine explorer /desktop=eveB,1800x1000 "c:\program files (x86)\ccp\eve\bin\exefile.exe" wine explorer
Where the resolution behind desktop is the resolution you want to play in (you can use fullscreen if you do not want double borders in this bix in the EVE client) My resolution sais 1800 x 1000, but change to forfill your needs
Verify the path to the " old launcher" is correct for your installation. In case of a 32 bit version of Linux you need to remove the (x86) from the path
Change the name of the window, mine is called eveB in this case to however you want to call your window. If you want multiple windows, save after changes are made, copy this tumbnail on your desktop and edid the window name to suit your need and client pile you want to launch.
Good luck on fixing your gameplay, AND using a smaller memory print than with this launcher. |
Draleth
Brave Newbies Inc. Brave Collective
3
|
Posted - 2013.05.24 14:54:00 -
[287] - Quote
Adding a few -ó here I've been having some problems as a Mac user with the launcher running but game client either appearing in the dock with no active window (5 minutes later had to force quit the icon) or immediately dying (dock icon flashes in and out of existence). Yesterday it took four tries to get the game to launch. :(
I'll see if I can shell script direct wine execution of the primary EXE tonight. |
Maximus Andendare
Future Corps Sleeper Social Club
206
|
Posted - 2013.05.24 15:03:00 -
[288] - Quote
CCP Guard wrote:Ylariana wrote:For the account that i'm posting from, this character has the highest skillpoints total. It is NOT however the one currently being worked on. I'm not training on this character because my focus is on another toon. Is there any way to put the points where I actually want them to be ?
If not, thats ok. I'm just asking.
I'm afraid not. It would hugely complicate the matter if we were to make changes for individuals and it's not possible right now. Sorry :P I personally think the sp should have been applied to the training pilot, but I appreciate the free sp and the gesture from CCP nonetheless. It shows that you guys are trying to smooth over a very bumpy past few days.
Draleth wrote:Adding a few -ó here I've been having some problems as a Mac user with the launcher running but game client either appearing in the dock with no active window (5 minutes later had to force quit the icon) or immediately dying (dock icon flashes in and out of existence). Yesterday it took four tries to get the game to launch. :(
I'll see if I can shell script direct wine execution of the primary EXE tonight. I've had this issue as well, and it happens normally when I've had to force quit the client for not responding (that aggravating bug where you click jump or whatever but nothing happens). After I force quit for this, I try and restart but the launcher doesn't even appear; it "launches" (the dock icon) and immediately quits. I have to end up restarting my computer. I don't think this is related to the launcher issues in this thread, however, since we haven't gotten an updated launcher yet, Draleth. |
Joran Sothos
Anal Cactii Assaulters Brothers of Tangra
2
|
Posted - 2013.05.24 15:05:00 -
[289] - Quote
Nice that the launcher has the auto-play checkbox. Now, how about making the launcher work? I still can't get the launcher to progress past Step 3/4 and when I close the launcher, it still leaves ghost processess running.
Thank God I can still use eve.exe.
What happens when that's removed and the launcher is still borked? |
Atena Dineji
Dineji Industries
4
|
Posted - 2013.05.24 15:14:00 -
[290] - Quote
From a practical point of view, i've already posted my opinion on the launcher here: https://forums.eveonline.com/default.aspx?g=posts&m=3063540#post3063540
But now that i've seen the ugly look&feel of the new launcher, i felt the urge to clarify: I want to play a game that looks mature, not some Kindergarten-app! http://dl.eve-files.com/media/1305/launcher.png
Pretty please, leave us the possibilty to bypass this thing and don't ever "improve" the old login, thanks. |
|
Oliver G
G Enterprises
12
|
Posted - 2013.05.24 15:18:00 -
[291] - Quote
Vincent Athena wrote:... Its so in the future they can add other buttons, like "Test server" (connects to Sisi) "Chat" (Just gives you the chat window) "Trade" (Just gives you the tools to manage orders and station inventory), "Talk" (just Eve voice), "Skills" (Just lets you do your skill tree) and so on. Many of these would be enabled for both PC and mobile devices. In the future entering your credentials will not be sufficient to show your intention as to what you want to do, as there will be many things to do.
Now, what they could do is have all those buttons show up as soon as a password is typed in. Then instead of having to type in a password, hit Enter, then click a button, you just type your password and click a button.
And this is where the problem is. Honestly, I do not see why any of these "features" are necessary or how they can be helpful. If it is not helpful, do not implement it.
The sole purpose of a launcher is to check the intstallation and update it if necessary. Without a launcher there is the need to first load the game in order to to realize you have to shut it down right away in order to update it. That is, obviously, not good. Anything else is simply not helpful, because anything else will necessarily increase the amount of actions that must be taken in order to play the game. But in 99.9% playing the game is exactly what you want to do if you start the launcher.
So yes, I am not against the launcher. I am against it being transmorphed into some strange "you can do it all with the launcher"-Command Center. Nobody needs that. Nobody wants that. I can live with the fact that we are to login with the Launcher because of SSO, but this should not make it virtually impossible to muli-box. I can even live with the fact that the iconic login screen of EVE is about to go - which is a pitty. However, the possibilty to still have an iconic character selection screen would remedy this situation and would also settle that topic for me.
Please do not get me wrong. All the possibilities you mentioned are creative and maybe worth thinking about, but in the end it all comes down to the question whether it is necessary or not. In this case it is not, and therefore, should not be implemented.
|
Oliver G
G Enterprises
12
|
Posted - 2013.05.24 15:21:00 -
[292] - Quote
mrpapageorgio wrote: The only reason to log in currently is to enter the eve universe, so the play button is 100% pointless at this point. And I can go ahead and tell you, the only reason I am ever going to log in is to enter the eve universe. I don't care about eve tv, eve voice, or using the launcher to log into the forums or whatever else you guys think up to tack on.
This is what I am talking about. |
Vincent Athena
V.I.C.E. Aegis Solaris
1889
|
Posted - 2013.05.24 15:30:00 -
[293] - Quote
CCP Guard wrote:Sidrat Flush wrote:Thanks for the free 50K skill points, would be really nice if we could have decided which character it was added to though. I agree completely that it would be nice and in the future we may look at options to make that possible. But for these points at this time, this is the best we can do. In the past you have allowed us to use the petition system to move the points. Im guessing thats not being done now as it would be far too much work for the existing ISD folks.
In the future maybe you could make any SP a CCP gift that gets redeemed to whatever character we wish to have it redeemed for. http://vincentoneve.wordpress.com/ |
flakeys
Interstellar Corporation of Science and Technology Interstellar Confederation
1108
|
Posted - 2013.05.24 15:33:00 -
[294] - Quote
Bloody hell i hate how the new launcher was thrown on us and as most did my share of complaining but for the love of god stop complaining about free SP not being the free SP you want/choose.
It's not 10 M sp , it's one day worth of SP ..... my god.
We are all born ignorant, but one must work hard to remain stupid.
|
Dersen Lowery
Laurentson INC StructureDamage
503
|
Posted - 2013.05.24 15:37:00 -
[295] - Quote
They've talked about putting things like fitting tools and skill queue updating on the official EVE site. Still not interested in ever logging in?
Personally, I have no problem with CCP building towards the future, as long as they don't lose sight of the present; e.g., even though I only have three accounts, this launcher does not sound like a step forward for me. Maybe eventually it will be? Proud founder and member of the Belligerent Desirables. |
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CCP Guard
C C P C C P Alliance
3951
|
Posted - 2013.05.24 15:42:00 -
[296] - Quote
All right, so the Grand Venerable Game Master Spiral, the benevolent guardian saint of skill trainers and protector of all that is good in this world, came to talk to me and apparently the Game Masters will be looking at the possibility of moving skill points between characters for those that petition it. This will only be considered for characters located on the same account. Hug a GM today.
CCP Guard | EVE Community Developer |-á@ccp_guard |
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Atena Dineji
Dineji Industries
4
|
Posted - 2013.05.24 15:50:00 -
[297] - Quote
CCP Guard wrote:All right, so the Grand Venerable Game Master Spiral, the benevolent guardian saint of skill trainers and protector of all that is good in this world, came to talk to me and apparently the Game Masters will be looking at the possibility of moving skill points between characters for those that petition it. This will only be considered for characters located on the same account. Hug a GM today.
Well, obviously you're trying really hard to apologize for all the problems the launcher caused and i really like that. So, after all that complaining from my side, i just wanted to thank you for the 50k sp and all that effort to set things right. Good guy CCP. Now give yourself a hug and then get back to work :P |
Sarah Stallman
Vyper Engineering
0
|
Posted - 2013.05.24 15:50:00 -
[298] - Quote
Yay skillpoints. I'm far less interested in a day's worth of SP and far more interested in being able to easily log in to my four accounts every day from now on.
Not to sound ungrateful, but it worries the crap out of me that the only CCP involvement I've seen in these threads is either placating or talking about feel-good moves for a subset of your effected playerbase. |
Thirdsin
Impact Theory Unclaimed.
0
|
Posted - 2013.05.24 16:00:00 -
[299] - Quote
My 'Launcher' xmas list:
Make it easy for me to launch my accounts, not harder like was just done. Instead of a drop down list of accounts, give me a checkbox with a icon'd list of accounts - think character selection screen. As i check the box, let me enter a password next to the account icon. I'd really like a save password option too. Let there be a single time i click 'Launch' to fire up the selected accounts. Ready for the grand finale?
Save each account's Display Settings (Audio too plz). No longer will have to move each account to my multiple monitor setup, also changing res/graphic settings for each. They will just return to how they were when i last logged off.
I appreciate the 'mea culpa' from CCP with the gift of a day's training. But the fact of the matter is something like this never should have happened. Zero excuse for screwing with your customers because someone/group didn't do their job. Your customers are why you are in business. A rushed/botched update that no one wanted managed to anger the lot. Take some lessons from this and move forward. |
Doublewhopper
The Revelation Crew DarkStorm Enterprises
16
|
Posted - 2013.05.24 16:19:00 -
[300] - Quote
Is this thread also being closed down after 134 pages of playerbase rejection of the launcher or even earlier?
It is really nasty if you have an ongoing discussion for a few pages where no CCP response is give to just have the thread closed and opened somewhere else.
What is the point in discussing with the players if there is no space for change of plans.
For me it looks like the plan of the launcher is followed through, no matter what the players think. And that makes me think.
I can not log on my character with the new launcher. Period. It is not user friendly and does not account for multiple accounts and computers.
I think it is best to go to a monthly subscription plan to be able to react when you can not log on anymore.
This is just insane. I'd rather play the game than discuss this stuff in the forums.
But you force me to discuss this stuff in the forums. I do not like this force on me. |
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Albireo Kalem
Orion's Fist Test Alliance Please Ignore
0
|
Posted - 2013.05.24 17:08:00 -
[301] - Quote
Is there a reason, why some account got the SP and some didn't?
I didn't get any and some of my friends are telling me that they got the SP only on some accounts and not others. |
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CCP Guard
C C P C C P Alliance
3959
|
Posted - 2013.05.24 17:33:00 -
[302] - Quote
Albireo Kalem wrote:Is there a reason, why some account got the SP and some didn't?
I didn't get any and some of my friends are telling me that they got the SP only on some accounts and not others.
Accounts that were active during today's downtime? If so, please tell your friends to file a petition. CCP Guard | EVE Community Developer |-á@ccp_guard |
|
Spyke Spiegil
Republic University Minmatar Republic
0
|
Posted - 2013.05.24 17:44:00 -
[303] - Quote
i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! |
Kusum Fawn
State War Academy Caldari State
319
|
Posted - 2013.05.24 17:50:00 -
[304] - Quote
Yes. Lets fix the sp allocation issues and not the launcher.
Perhaps you could apply test server feedback one of these years. Its not possible to please all the people all the time, but it sure as hell is possible to Displease all the people, most of the time.
|
Digger Dan
University of Caille Gallente Federation
0
|
Posted - 2013.05.24 17:53:00 -
[305] - Quote
CCP Atropos wrote:... We're actively working on these issues and if you check against Singularity you should see that switching user accounts resets the 'Launching...' state of the button. What button? The launcher screen gives me no buttons at all, just a blank, horizontally-scrolling panel, covering the whole left half of the launcher-window, where the buttons are supposed to be! |
Shish Tukay
Red Federation RvB - RED Federation
24
|
Posted - 2013.05.24 17:58:00 -
[306] - Quote
While waiting, I had a go at making my own launcher, with blackjack and hookers :3
http://code.shishnet.org/eve-mlp/
It doesn't do patching, but for /launching/, I'm already finding it quite wonderful (Though I did create it myself, based on what I want a launcher to be, so I'd be pretty fail if I didn't like it :P )
Feedback and suggestions appreciated ^_^ |
Meytal
School of Applied Knowledge Caldari State
204
|
Posted - 2013.05.24 18:03:00 -
[307] - Quote
CCP Guard wrote:During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). You guys should have remapped before picking the number ;)
Kidding. Seriously though, thank you for the extra SP. It worked out great for my corp: one guy was really crying hard about the launcher, so we had the fortune of hearing that all week and just poking at him. Then we get the SP, like the cherry on top :)
I don't suppose though, that you could get some more wiggle room out of your managers so that you can hold some features until you do get all the kinks out, especially for really impacting things like this, the Inventory, modular POS rewrite (THANK YOU for delaying that until you can spend more time on it!), etc.
You guys are on a schedule, but we don't always know (or care) when a certain feature comes out, as long as it does arrive and adds benefit to the game. Personally, I'd rather wait a little bit of time for a feature if I knew that extra time was spent fine-tuning that feature. We're the customers, we're the ones buying your product, and we -- or at least I -- say that it's okay to delay when there are problems.
Thanks again though! |
Maximus Andendare
Future Corps Sleeper Social Club
206
|
Posted - 2013.05.24 18:26:00 -
[308] - Quote
CCP Guard wrote:Albireo Kalem wrote:Is there a reason, why some account got the SP and some didn't?
I didn't get any and some of my friends are telling me that they got the SP only on some accounts and not others. Accounts that were active during today's downtime? If so, please tell your friends to file a petition. I can confirm that at least one of my accounts (I didn't have a chance to check the rest this morning) did NOT receive the sp. I want to verify that ALL active accounts during today's/yesterday's downtime should have received the sp and not only those active accounts that could not log in?
Can I get some clarification on this?
|
Smoking Blunts
ZC Industries Dark Stripes
533
|
Posted - 2013.05.24 18:48:00 -
[309] - Quote
CCP TheRambler wrote:Hi, we just deployed to TQ the new version of the launcher webpage that among other things adds the "Auto play" feature. If you see the checkbox but the client still doesn't automatically start, please clear your cache and try again
Thanks!
I responded to you about this in the sisi feedback topic.
it dosnt solve the issue there is no way of easy swapping toons on the same account WITHOUT leaving the launcher running.
I DO NOT WANT THE BLOODY LAUNCHER X8 RUNNING ON MY PC
why are you being so stubborn that you can not see the launcher is a step back in multiboxer functionality? OMG when can i get a pic here
|
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
11
|
Posted - 2013.05.24 19:01:00 -
[310] - Quote
Shish Tukay wrote:While waiting, I had a go at making my own launcher, with blackjack and hookers :3 http://code.shishnet.org/eve-mlp/It doesn't do patching, but for /launching/, I'm already finding it quite wonderful (Though I did create it myself, based on what I want a launcher to be, so I'd be pretty fail if I didn't like it :P ) Feedback and suggestions appreciated ^_^ ED> Uploading new version, 0.0.0 didn't include the systray icon graphic >_< 0.0.1 doesn't either, but doesn't crash without it... ED2> 0.0.2, can *close* without an icon... ED3> 0.0.3 - uploaded as a .zip which includes the icon, all should be good now \o/
Now all you need is a select wich accounts you want button (default all on or off) and your well on your way. News feeds you can easely pull of CCP~s RRS chhannels so thats fixed. Maybe these guys should give u a big hug..... |
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Thorvik
Minmatar Ship Construction Services Ushra'Khan
78
|
Posted - 2013.05.24 19:08:00 -
[311] - Quote
First off, thank you for the 50K. It is very much appreciated.
I've been around since 2008 and have several venues through which I collect information with regards to EVE Online. I log on to forums when I have a chance, I have Tweetdeck open to #tweetfleet #eveonline along with following most of the active CCP devs. I have about as large of an information portal that I need with regards to news and information from CCP and EVE Online.
When I come home set up my desktop, pour myself a scotch, open up laptop to Dotlan and click on the EVE icon on my desktop. I want to log in to my character selection and undock.
Click EVE Icon -> Type_Usrnam -> TAB -> Type_Pwd -> TAB -> ENTER -> Select Character -> Undock
This is the level of complexity I want.
I respectfully request that you create an "opt-out" function to the additional steps as I really don't need to be shown what I either already have read or already have ignored.
You (CCP collectively) once stated that you wanted single log on. You may be trying to do it with this methodology but it, seemingly, is failing.
Single log on would be:
Log in to Forums -> Read Forums -> Click on EVE Client Icon -> Choose Character -> Undock.
Many thanks
EDIT: I'm happy to repeat above process to log in to my alt account. |
Gelatine
EverBroke Geeks
36
|
Posted - 2013.05.24 19:40:00 -
[312] - Quote
CCP Guard wrote:Albireo Kalem wrote:Is there a reason, why some account got the SP and some didn't?
I didn't get any and some of my friends are telling me that they got the SP only on some accounts and not others. Accounts that were active during today's downtime? If so, please tell your friends to file a petition.
Got notifications I had unused SP on all my accounts, but no SP on any of my accounts. Nice trolling CCP. |
Kblackjack54
Mercurialis Inc. RAZOR Alliance
104
|
Posted - 2013.05.24 19:48:00 -
[313] - Quote
Thorvik wrote:First off, thank you for the 50K. It is very much appreciated.
Click EVE Icon -> Type_Usrnam -> TAB -> Type_Pwd -> TAB -> ENTER -> Select Character -> Undock
This is the level of complexity I want.
I respectfully request that you create an "opt-out" function to the additional steps as I really don't need to be shown what I either already have read or already have ignored.
Many thanks
And that is the high level of functionality required by the vast majority of EVE players, they have no need of fancy advertising, feeds from this or that rubbish or a fast track to FaceBucket.
All that is required of any launcher is to check the version, update if required without drama and then open on the requested character choice screen....Oh is that not what we actually had at one time in EVE.
SSO will never be accepted as the way 'Forwards' unless you can convince the players it is better than what they already had, so far nothing you have presented meets those criteria even when it works, it is intrusive, slow and defeats the object of the players requirements in favor of some flashy advertising.
To request from players there assistance in establishing a way forwards is rather insulting, they never asked for this in the first place instead having it foisted on them under the guise of something better disguised as a 'Change in priorities' something which you have never fully explained though from the look of the format it is self explanatory and has you know who's influence stamped right across it.
If however it is an attempt to reduce botting, then that should be lauded but not at the expense of causing legitimate players problems.
The suggestion that an 'Opt' out be inserted into the new launcher is a good one based on sound logic allowing as it would, players to do what they actually came to EVE for in the first place, if they then wish access to the admin of the game it is all still there to be had if required as are updates.
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Vorll Minaaran
Centre Of Attention Middle of Nowhere
11
|
Posted - 2013.05.24 19:51:00 -
[314] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you.
Could we ask to transfer the free SP from one char to the other like earlier: http://oldforums.eveonline.com/?a=topic&threadID=1344878
Thx, Vorll. |
Alphea Abbra
Grim Determination Nulli Secunda
227
|
Posted - 2013.05.24 20:01:00 -
[315] - Quote
The following questions were first directed at Atropos (And later some other CCP dude too), but if you can answer it I promise not to be picky.
Alphea Abbra wrote:Do you have metrics for how many log in with the launcher, compared to those who do it without?
Will CCP repair the launcher (at least to former usability) before or after you remove the ability to start the game (bin/ExeFile)?
Can we assume that SiSi testing will have as much effect in the future as it had here?
Is it irresponsible to post that "[our] voices have been heard loud and clear and [you] been busy taking notes so [you]'d like to ask [us] to help [you] move forward (...)" -- each summer in 3 years, due to releasing bugs in beta to the live servers?
Would you say that CCP should have released the new launcher, if they had known the effects?
How long do you think the warning will be when you remove bin/ExeFile?
Should we cancel our accounts now, or does your notes tell you that you entirely ****ed up for the 3rd summer in row?
Given the almost 3k angry posts over 2 official threads (+ all the unofficial), do you recognise problems with the design itself of the launcher?
If you look at customer trust in the company, do you think this adds to or subtracts from that amount of trust? |
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CCP Atropos
C C P C C P Alliance
293
|
Posted - 2013.05.24 20:03:00 -
[316] - Quote
Doublewhopper wrote:I can not log on my character with the new launcher. Period. It is not user friendly and does not account for multiple accounts and computers. Have you filed a bug report at all? I've no doubt that there are issues out there, much like there were issues with the old Launcher too. If you can't file a bug report, copying the contents of the Launcher logs to pastebin and linking to me would be just as helpful.
As for the user friendliness of it, we pushed out some updates to the UI today, which hopefully you've seen. We're working on further changes and will deploy them to Singularity and Tranquility in turn.
Product Owner, EVE Launcher | Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
293
|
Posted - 2013.05.24 20:04:00 -
[317] - Quote
Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful. Product Owner, EVE Launcher | Team Special Circumstances |
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Oraac Ensor
School of Applied Knowledge Caldari State
195
|
Posted - 2013.05.24 20:13:00 -
[318] - Quote
CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful. Why do we "have to" do anything?
This is YOUR foul-up, not ours.
Ffs reinstate the old launcher NOW and go back to the drawing board with this until you can get it right. And by get it right I mean testing, and sorting out, ALL possible issues before you release it.
And no, I can't log a bug report because I no longer have a sodding launcher. |
Smoking Blunts
ZC Industries Dark Stripes
535
|
Posted - 2013.05.24 20:21:00 -
[319] - Quote
Oraac Ensor wrote:CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful. Why do we "have to" do anything? This is YOUR foul-up, not ours. Ffs reinstate the old launcher NOW and go back to the drawing board with this until you can get it right. And by get it right I mean testing, and sorting out, ALL possible issues before you release it. And no, I can't log a bug report because I no longer have a sodding launcher.
there is nothing wrong with the launcher apparently
CCP Aporia wrote:
Since there were no technical concerns left with the Windows version of the new launcher, then yes, we did roll it out.
oh wait it dose not work properly, dose n t support multiboxing and you had to give everyone sp's to stop the bulk of the hate. nothing wrong there then OMG when can i get a pic here
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Mercedes Chance
GDC Enterprises
2
|
Posted - 2013.05.24 20:24:00 -
[320] - Quote
Oh wow! I really like that! |
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Korinne
The Partisan Brigade Republic Alliance
231
|
Posted - 2013.05.24 20:28:00 -
[321] - Quote
A gift of sp doesn't make this problem go away, the problem being crap outsourced code and changes without forethought of consideration of how it might affect the playerbase. Sorry, but your shiny jiggling keys aren't going to work. |
Van Mathias
Dead Space Continuum
40
|
Posted - 2013.05.24 20:39:00 -
[322] - Quote
Is there any effort going into making sure this new crap works with Linux? Whenever I startup the new launcher, 90% of the time the entry boxes for the login don't appear, so I have to restart the launcher over and over again, to the tune of 15min of screwing around with this just to get in. Thank god the Exefile.exe is still operational, or I would be basically locked out of EvE right now. This release was way premature. Roll back to the old launcher, and fix this new **** on Test before redeploying it. And for the love of the Jove, please make sure it works with WINE. Post your advanced battleship ideas here! |
Kangaax
BlueWaffe
5
|
Posted - 2013.05.24 20:40:00 -
[323] - Quote
Oraac Ensor wrote:CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful. Why do we "have to" do anything? This is YOUR foul-up, not ours. Ffs reinstate the old launcher NOW and go back to the drawing board with this until you can get it right. And by get it right I mean testing, and sorting out, ALL possible issues before you release it. And no, I can't log a bug report because I no longer have a sodding launcher.
Because obviously, for cost reasons, they can't allocate 20 000 people to test a launcher on every single configuration on earth, and the issue might be on steam or even your connection. I'm pretty sure that if you accepted to pay 10k a month for a professionnal/premium/whatever service like several companies offer they'd be willing to give you your personnal customer support person that would sort stuff by himself. Now, you are paying 20 bucks a month, so get a hold of yourself and accept that that price means that they have to sort stuff for the 150k other people that also have issues, and that you might not be the center of the world.
On a side note, i'm using steam, and the launcher displays an error, but works. |
Regan Rotineque
Rl'yeh Interstellar Ltd. Mildly Sober
84
|
Posted - 2013.05.24 20:40:00 -
[324] - Quote
One thing that I can say about the 'new' way that I really dont like is that we are now dependent upon your web services.
I can honestly say that more than once a month i encounter severe slowness on your forums and other websites.
I have been a lucky one and d/l the new launcher eventually worked and I have been able to log in.
I too miss the log in page with the nice art, but that i am prepared to lose this if it is going to make the world a better place.
That being said.....last nite i was not able to log in for about 1 hour - I kept getting the "offline" mode on the launcher.
Before you say "the logs show nothing" or your "ISP" is to blame I can assure you my 50mb cable service was more than able to connect to SWTOR, Google, my bank, some interesting ummm lets call them videos.....
but it did not connect to your webserver.....in addition when i went to rage on the forums i got your "WE GOT GANKED PAGE"....
seems rather odd to me to place the main portal that your customers will be connecting to into a place where....guess what from time to time we wont be able to connect.
Just my 2 1/2 cents....I am not against change im just worried that this change may not have been fully fleshed out - particularly considering the problems so many are having and those with multiple accounts.
~Regan~ |
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ISD Ezwal
ISD Community Communications Liaisons
290
|
Posted - 2013.05.24 20:40:00 -
[325] - Quote
Oraac Ensor wrote:And no, I can't log a bug report because I no longer have a sodding launcher. Apart from in game, you can also file a bug report on the website. Please do, because if you think they have no clue, you could help them get one.
ISD Ezwal Lieutenant Community Communication Liaisons (CCLs) Interstellar Services Department |
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Van Mathias
Dead Space Continuum
40
|
Posted - 2013.05.24 20:56:00 -
[326] - Quote
Also, how about giving us a command line option for entering a login on the command line? Like --username= and have a password popup appear, so we can make app launchers for specific chars and skip the launcher altogether? Post your advanced battleship ideas here! |
Kangaax
BlueWaffe
5
|
Posted - 2013.05.24 20:59:00 -
[327] - Quote
Van Mathias wrote:Also, how about giving us a command line option for entering a login on the command line? Like --username= and have a password popup appear, so we can make app launchers for specific chars and skip the launcher altogether? You can already do that by going in the bin directory and starting ExeFile.exe (or something close to that, can't remember) |
Smoking Blunts
ZC Industries Dark Stripes
538
|
Posted - 2013.05.24 20:59:00 -
[328] - Quote
Van Mathias wrote:Also, how about giving us a command line option for entering a login on the command line? Like --username= and have a password popup appear, so we can make app launchers for specific chars and skip the launcher altogether?
they wouldn't be able to sell us stuffs then OMG when can i get a pic here
|
Oliver G
G Enterprises
14
|
Posted - 2013.05.24 21:26:00 -
[329] - Quote
Smoking Blunts wrote:Van Mathias wrote:Also, how about giving us a command line option for entering a login on the command line? Like --username= and have a password popup appear, so we can make app launchers for specific chars and skip the launcher altogether? they wouldn't be able to sell us stuffs then
I don't think that advertisement is the main goal behind this new launcher. As already pointed out by one of the Devs, most of the "stuff" they show there does not involve money - so its not really about selling stuff (at least for now).
However, its all about the additional colorfull bling bling services like twitter (that noone wants) and the SSO (that noone requested).
Now that I think about it, I must admit that I find the difference between the EVE ingame design (which is awesome), and the flashy launcher design (which is horrible), quite astonishing. It kinda feels like noone from the art department ever looked at this.... |
Smoking Blunts
ZC Industries Dark Stripes
539
|
Posted - 2013.05.24 21:33:00 -
[330] - Quote
Oliver G wrote:Smoking Blunts wrote:Van Mathias wrote:Also, how about giving us a command line option for entering a login on the command line? Like --username= and have a password popup appear, so we can make app launchers for specific chars and skip the launcher altogether? they wouldn't be able to sell us stuffs then I don't think that advertisement is the main goal behind this new launcher. As already pointed out by one of the Devs, most of the "stuff" they show there does not involve money - so its not really about selling stuff (at least for now). However, its all about the additional colorfull bling bling services like twitter (that noone wants) and the SSO (that noone requested). Now that I think about it, I must admit that I find the difference between the EVE ingame design (which is awesome), and the flashy launcher design (which is horrible), quite astonishing. It kinda feels like noone from the art department ever looked at this....
I know they have said its not to sell us stuffs. but they said that the launcher was to allow them to path the client easier and more frequently and not to diminish the functionality of the client log in process...
they always stick to what they say, that's clear OMG when can i get a pic here
|
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CCP Guard
C C P C C P Alliance
3963
|
Posted - 2013.05.24 21:38:00 -
[331] - Quote
Oraac Ensor wrote:CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful. Why do we "have to" do anything? This is YOUR foul-up, not ours. Ffs reinstate the old launcher NOW and go back to the drawing board with this until you can get it right. And by get it right I mean testing, and sorting out, ALL possible issues before you release it. And no, I can't log a bug report because I no longer have a sodding launcher.
I have to step in at this point (not just to respond to you but also others) and point out that we aren't seeing massive number of people unable to log in according to our metrics. That being said I also want to make sure you understand that we are in no way making light of your dilemma and that we want to work with you, and for you, to make sure that you as a valued customer can enjoy the full services we offer. For this we offer a large and qualified group of customer support specialists along with developers working outside office hours looking at bug reports and communicating with those still affected.
We've dealt with the issues that obviously hindered a large number of people from using our services and now we are working hard to sort out remaining issues, in some cases, to speed up that work, we will ask those experiencing problems to provide additional information. All of this is of course voluntary and we can only hope for your cooperation and support.
If you cannot provide support for technical reasons that is of course very understandable and we want you to also know that CCP is not interested in billing customers for time that they are unable to use our products so that is again something our GMS will be happy to assist with.
I hope this works out and feel free to message me personally if there's anything I can clarify.
CCP Guard | EVE Community Developer |-á@ccp_guard |
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Oliver G
G Enterprises
14
|
Posted - 2013.05.24 21:39:00 -
[332] - Quote
Smoking Blunts wrote:Oliver G wrote:Smoking Blunts wrote:Van Mathias wrote:Also, how about giving us a command line option for entering a login on the command line? Like --username= and have a password popup appear, so we can make app launchers for specific chars and skip the launcher altogether? they wouldn't be able to sell us stuffs then I don't think that advertisement is the main goal behind this new launcher. As already pointed out by one of the Devs, most of the "stuff" they show there does not involve money - so its not really about selling stuff (at least for now). However, its all about the additional colorfull bling bling services like twitter (that noone wants) and the SSO (that noone requested). Now that I think about it, I must admit that I find the difference between the EVE ingame design (which is awesome), and the flashy launcher design (which is horrible), quite astonishing. It kinda feels like noone from the art department ever looked at this.... I know they have said its not to sell us stuffs. but they said that the launcher was to allow them to path the client easier and more frequently and not to diminish the functionality of the client log in process... they always stick to what they say, that's clear
heh... good point |
Goran Ashihara
Caldari Clandestine Operations Directorate
5
|
Posted - 2013.05.24 22:08:00 -
[333] - Quote
CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful.
Dear CCP Atropos
OK. Let us be rational and systematic in bug error fixing if that is what you need to fix launcher.
1.. THIS is my screenshot: http://s23.postimg.org/4t60nosbf/WTF_01.jpg - in the lower right corner you can see launcher that after 3 reinstalls of the WHOLE GAME (one on the second computer that never had EVE to begin with) still shows that I am OFFLINE - in the upper left corner you can see the v3 launcher opened in Chrome. I never get the launch button. I never even get the PLAY that I can click on !!!
2. What have I done until this moment
- USED: repair.exe: - RESULT: - Repair downloads 23mb "of something" and sends NO ERROR MASSAGES !!! - Launcher updates after clicking EVE.exe (or eve.exe (Safe Mode).lnk / eve.exe) - Launcher launches the screen that you can see in the lower right corner of the screen shot. I AM OFFLINE :-)
- USED ExeFile.exe - RESULT: After couple of instances of bad updates and premature exits, today I finally managed to update the client and play the game.
- USED: complete reinstall of the EVE/ - RESULT (look at the section 1. and the screenshot):
- USED: complete reinstall of the EVE on the new computer - RESULT (look at the section 1. and the screenshot) + I can't use the ExeFile.exe to play the game on that computer because it is suck in the endless repair / update loop (if I repair - the launcher needs to update. if it gets update then repair again downloads 23 MB "of something" and I have to update again).
3. This are all the logs I could find. If you need any other log - please tell me from where I could get it to you
http://www.mediafire.com/download/z1fpz1m5wkyx3ax/LOGS.rar
Considering that I have given everything a rational person can give you and will provide you with everything else you need I thing that it is very logical to receive answer form you in the next 24 hours and the solution for my problem in the next 48 hours.
Thanks in advance
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rswfire
Firesworn Firesworn Nation
91
|
Posted - 2013.05.24 22:10:00 -
[334] - Quote
Regan Rotineque wrote:One thing that I can say about the 'new' way that I really dont like is that we are now dependent upon your web services.
I can honestly say that more than once a month i encounter severe slowness on your forums and other websites.
This is a big concern of mine also. It creates a single point of failure, which was experienced at least twice since yesterday that I'm aware of. The web services are very unreliable. How many times in the past two weeks have the API services gone down, for example? They've gone down at least twice in the past 24 hours. It's intermittent, and I know it's not my connection. I deal with web services every day; I really don't feel like CCP is meeting this challenge. I believe they're quite capable of it, but experience with your servers tells me you are falling short right now. http://www.youtube.com/watch?v=ZYAz0aWEzpw http://www.firesworn.com/index.php?/topic/69-about-firesworn-nation/
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Niding
Polaris Project Curatores Veritatis Alliance
16
|
Posted - 2013.05.24 22:10:00 -
[335] - Quote
CCP Guard;
For me the issue isnt being able to log in, but the ackward mechanic of logging on multiple accounts.
As I (and many others) have said repeatedly; the new launcher is so user UNfriendly and slow that we ONLY use EXEFILE to log on directly. Remove that ability and force us to use the new launcher in its current unfriendly state will probarly lead to new threadnaughts. |
Par'Gellen
245
|
Posted - 2013.05.24 22:12:00 -
[336] - Quote
CCP Atropos, Bravo on fixing the "Launching..." delay between client launches! I'm serious! I really appreciate you guys listening to us and removing that pointless delay! Since the update to the launcher today on Tranquility I have been able to switch characters almost as fast as before (still a little slower but I can live with it).
I still miss my Log Out button for quick switching between characters on the same account though
Thanks again for hearing us and taking action on this matter. I really mean it. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
rswfire
Firesworn Firesworn Nation
91
|
Posted - 2013.05.24 22:15:00 -
[337] - Quote
Niding wrote:CCP Guard;
For me the issue isnt being able to log in, but the ackward mechanic of logging on multiple accounts.
As I (and many others) have said repeatedly; the new launcher is so user UNfriendly and slow that we ONLY use EXEFILE to log on directly. Remove that ability and force us to use the new launcher in its current unfriendly state will probarly lead to new threadnaughts.
I won't threaten to rage-quit when this happens (because it'd be dishonest on my part) but I would consolidate my accounts from around 12 to 3 or 4. Yes, I'd either biomass the others or just make them inactive. I believe I'm not the only one that would follow a similar train of thought. http://www.youtube.com/watch?v=ZYAz0aWEzpw http://www.firesworn.com/index.php?/topic/69-about-firesworn-nation/
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Par'Gellen
245
|
Posted - 2013.05.24 22:21:00 -
[338] - Quote
rswfire wrote:Niding wrote:CCP Guard;
For me the issue isnt being able to log in, but the ackward mechanic of logging on multiple accounts.
As I (and many others) have said repeatedly; the new launcher is so user UNfriendly and slow that we ONLY use EXEFILE to log on directly. Remove that ability and force us to use the new launcher in its current unfriendly state will probarly lead to new threadnaughts. I won't threaten to rage-quit when this happens (because it'd be dishonest on my part) but I would consolidate my accounts from around 12 to 3 or 4. Yes, I'd either biomass the others or just make them inactive. I believe I'm not the only one that would follow a similar train of thought. Ever since the update to the launcher today I've had little problem logging in and switching between multiple accounts. Here's the fastest way I've found (still a tad slower than the old way but not much).
1. Make sure the Autoplay checkbox in the lower right is checked and your Launcher is not set to close itself after starting the client.
2. Log in whatever account you like.
3. Click Switch User Account as soon as it's available to click on (virtually instant on my machine).
4. Repeat from step 2 until all your accounts are in.
5. Close the Launcher (or leave it open if you will need to do a lot of account hopping).
6. Done. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
|
CCP Guard
C C P C C P Alliance
3963
|
Posted - 2013.05.24 22:24:00 -
[339] - Quote
Niding wrote:CCP Guard;
For me the issue isnt being able to log in, but the ackward mechanic of logging on multiple accounts.
As I (and many others) have said repeatedly; the new launcher is so user UNfriendly and slow that we ONLY use EXEFILE to log on directly. Remove that ability and force us to use the new launcher in its current unfriendly state will probarly lead to new threadnaughts.
That is noted and I hope you trust that it is our common interest to make sure that logging into EVE and playing EVE is a good experience. CCP Guard | EVE Community Developer |-á@ccp_guard |
|
Par'Gellen
245
|
Posted - 2013.05.24 22:27:00 -
[340] - Quote
CCP Guard wrote:Niding wrote:CCP Guard;
For me the issue isnt being able to log in, but the ackward mechanic of logging on multiple accounts.
As I (and many others) have said repeatedly; the new launcher is so user UNfriendly and slow that we ONLY use EXEFILE to log on directly. Remove that ability and force us to use the new launcher in its current unfriendly state will probarly lead to new threadnaughts. That is noted and I hope you trust that it is our common interest to make sure that logging into EVE and playing EVE is a good experience. The addition of the Autoplay checkbox and the removal of the "Launching..." delay have virtually eliminated the awkwardness of logging in for me on multiple accounts. In fact now that those obstacles are gone I'm sure I will grow to like this new way more than the old way as I become better accustomed to it.
I cannot thank you guys enough for fixing that! CCP, I understand that "To err is human", but it shouldn't be the company motto... |
|
Niding
Polaris Project Curatores Veritatis Alliance
16
|
Posted - 2013.05.24 22:42:00 -
[341] - Quote
Is it possible to open up "empty" clients that you can make ready at downtime/or mass log on which basically means you can log on 4-7 clients within 2-3 seconds? Something Ive used semi frequently moving capitals for example.
Another thing that is semi annoying;
With old client you can use mouse to copy and paste the password.
New client you need ctrl+c and v unless im missing some setting?
Being able to use mouse is more userfriendly in my mind, but not a major issue. |
Gideon Tyler
Sigma-Six Aegis Solaris
87
|
Posted - 2013.05.24 22:52:00 -
[342] - Quote
I just have to say that my experience with the launcher is so bad, I have deleted and am re-installing my client. In short, CCP has taken a simple process that was stable, and reliable, and have replaced it with a a process that is neither. I fail to see as a paying customer how this in any way enhances my gaming experience. If it is not good for the customer, it cannot be good for CCP.
PS: I am sure your marketing department loves this, but again the fewer advertisements I have to look at, the better I like the game. |
James Amril-Kesh
4S Corporation RAZOR Alliance
5156
|
Posted - 2013.05.24 23:02:00 -
[343] - Quote
Gideon Tyler wrote:I just have to say that my experience with the launcher is so bad, I have deleted and am re-installing my client. What exactly do you expect to accomplish by doing that? inb4 you blame CCP for "making" you waste your time reinstalling the client for no reason at all. -áMy (mostly boring) Youtube channel. |
Doublewhopper
The Revelation Crew DarkStorm Enterprises
16
|
Posted - 2013.05.24 23:04:00 -
[344] - Quote
CCP Guard wrote:Niding wrote:CCP Guard;
For me the issue isnt being able to log in, but the ackward mechanic of logging on multiple accounts.
As I (and many others) have said repeatedly; the new launcher is so user UNfriendly and slow that we ONLY use EXEFILE to log on directly. Remove that ability and force us to use the new launcher in its current unfriendly state will probarly lead to new threadnaughts. That is noted and I hope you trust that it is our common interest to make sure that logging into EVE and playing EVE is a good experience.
While this is noted i'd like to add something to the note...
When i log on to your webpage for account management, i have to do the character quiz all the time.
I petitioned it several times already, as it originally was planned to have this character quiz just to verify occasionally if there is no account theft.
Guess what, we have dynamic ip's in germany and i am sure somewhere else.
I HAVE TO DO THE CHAR QUIZ ALL THE TIME WITH ALL MY ACCOUNTS EVERYTIME.
If i have to do this quiz now also when your launcher is working, for all my accounts, then i don't see a point in playing any longer.
After all, half my evening time would be spent on logging in. Looking up which char is on which account. Fighting to switch or restart or clean the launcher. And wait a dozen times for it to check the installation and so...
I think it would take me half an hour or more to login. At that amount of time there is no point in playing the game. |
Manny Moons
New Order Logistics CODE.
113
|
Posted - 2013.05.24 23:08:00 -
[345] - Quote
Regan Rotineque wrote:One thing that I can say about the 'new' way that I really dont like is that we are now dependent upon your web services....
...last nite i was not able to log in for about 1 hour - I kept getting the "offline" mode on the launcher...
I experienced the same, on two different computers. During this same period of time, the forum threads were down (showing the "we've been ganked" page when trying to pull up any thread). On one of the computers I could not bypass the launcher by going directly to the .exe file in /bin because it did not have the latest patch installed. On the other I could start EVE using the .exe file. So apparently because of dependence on a web server separate from the EVE game server, the new launcher introduces another potential point of failure.
|
Gideon Tyler
Sigma-Six Aegis Solaris
87
|
Posted - 2013.05.24 23:09:00 -
[346] - Quote
James Amril-Kesh wrote:Gideon Tyler wrote:I just have to say that my experience with the launcher is so bad, I have deleted and am re-installing my client. What exactly do you expect to accomplish by doing that? inb4 you blame CCP for "making" you waste your time reinstalling the client for no reason at all.
Actually my snarky friend, reinstalling a client that you have had a long time through many iterations can actually solve a good many ills, even if it is a pain to do. Also, I did not blame CCP for me re-installing my client. I blamed them for coming out with a bad product in the launcher, whose deployment CCP has already admitted was far from flawless. |
KIller Wabbit
The Scope Gallente Federation
366
|
Posted - 2013.05.24 23:32:00 -
[347] - Quote
Vincent Athena wrote:CCP Guard wrote:Sidrat Flush wrote:Thanks for the free 50K skill points, would be really nice if we could have decided which character it was added to though. I agree completely that it would be nice and in the future we may look at options to make that possible. But for these points at this time, this is the best we can do. In the past you have allowed us to use the petition system to move the points. Im guessing thats not being done now as it would be far too much work for the existing ISD folks. In the future maybe you could make any SP a CCP gift that gets redeemed to whatever character we wish to have it redeemed for.
With the PLEX for training in Odessy this might actually be possible through a itty-bitty PLEX - although would that classify it as a micro-transaction?
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
|
KIller Wabbit
The Scope Gallente Federation
366
|
Posted - 2013.05.24 23:39:00 -
[348] - Quote
Goran Ashihara wrote:CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful. Dear CCP Atropos and CCP Guard OK. Let us be rational and systematic in bug error fixing if that is what you need to fix launcher. 1.. THIS is my screenshot: http://s23.postimg.org/4t60nosbf/WTF_01.jpg- in the lower right corner you can see launcher that after 3 reinstalls of the WHOLE GAME (one on the second computer that never had EVE to begin with) still shows that I am OFFLINE. - in the upper left corner you can see the v3 launcher opened in Chrome. I never get the launch button. I never even get the PLAY that I can click on !!! 2. What have I done until this moment - USED: repair.exe: - RESULT: - Repair downloads 23mb "of something" and sends NO ERROR MASSAGES !!! - Launcher updates after clicking EVE.exe (or eve.exe (Safe Mode).lnk / eve.exe) - Launcher launches the screen that you can see in the lower right corner of the screen shot. I AM OFFLINE :-) - USED ExeFile.exe - RESULT: After couple of instances of bad updates and premature exits, today I finally managed to update the client and play the game. - USED: complete reinstall of the EVE/ - RESULT (look at the section 1. and the screenshot): - USED: complete reinstall of the EVE on the new computer - RESULT (look at the section 1. and the screenshot) + I can't use the ExeFile.exe to play the game on that computer because it is suck in the endless repair / update loop (if I repair - the launcher needs to update. if it gets update then repair again downloads 23 MB "of something" and I have to update again). END result is wurse then in previous case. 3. This are all the logs I could find. If you need any other log - please tell me from where I could get it to you http://www.mediafire.com/download/z1fpz1m5wkyx3ax/LOGS.rarConsidering that I have given everything a rational person can give you and will provide you with everything else you need I thing that it is very logical to receive answer form you in the next 24 hours and the solution for my problem in the next 48 hours. Thanks in advance
Dunno if you got some help in the meantime, but:
1) Make dang sure all zombie launcher.exe's are killed (maybe someone can come up with a mini-game for that, android enabled if possible please)
2) Run repair tool from the command line as this: repair.exe --safemode
This two items got me out of a stupid 3 hour cycle of escaping hell yesterday.
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
|
Alphea Abbra
Grim Determination Nulli Secunda
230
|
Posted - 2013.05.25 00:26:00 -
[349] - Quote
CCP Guard wrote:That is noted and I hope you trust that it is our common interest to make sure that logging into EVE and playing EVE is a good experience. The following questions were first directed at Atropos (And later some other CCP dude too - and I asked you as well, here), but if you can answer it I promise not to be picky.
Alphea Abbra wrote:Do you have metrics for how many log in with the launcher, compared to those who do it without?
Will CCP repair the launcher (at least to former usability) before or after you remove the ability to start the game (bin/ExeFile)?
Can we assume that SiSi testing will have as much effect in the future as it had here?
Is it irresponsible to post that "[our] voices have been heard loud and clear and [you] been busy taking notes so [you]'d like to ask [us] to help [you] move forward (...)" -- each summer in 3 years, due to releasing bugs in beta to the live servers?
Would you say that CCP should have released the new launcher, if they had known the effects?
How long do you think the warning will be when you remove bin/ExeFile?
Should we cancel our accounts now, or does your notes tell you that you entirely ****ed up for the 3rd summer in row?
Given the almost 3k angry posts over 2 official threads (+ all the unofficial), do you recognise problems with the design itself of the launcher?
If you look at customer trust in the company, do you think this adds to or subtracts from that amount of trust? |
loquacious7
Pawnstars INC The Fendahlian Collective
0
|
Posted - 2013.05.25 00:26:00 -
[350] - Quote
Gelatine wrote:I really don't like that you're even considering adding facebook and stuff to the launcher (as stated in CSM7 minutes.) I play EVE to get away from that crap.
Some players will want social media functionality and the like, but I won't accept it at all. I don't want another ram hungry application or a marketing focused browser shoehorned into the launcher. I want a basic launcher that gets me into the game and that's it. The bare minimum barrier to get into game .
Is that too much to ask?
<3 I think I see a common theme, We love this game but for the love of EVE please make it easier for duel boxers not harder and harder. I think this will help. We cant buy your plex faster if we cant log in because you are spaming us with adverts :-) |
|
Khoharis Asanari
Praetorian Guard of Honour Praetorian Directorate
3
|
Posted - 2013.05.25 01:26:00 -
[351] - Quote
Any news on the launcher not remembering logins? The problem has been brought up in the first thread by several players, including myself. I have tried a combination of typing and pasting the username, tabbing and clicking to the password field and clicking the login button and using the enter key.
At first the launcher did not seem to retain any data, the dropdown list was not populated with any entries and I had to accept the EULA every single login. Some time yesterday the launcher finally managed to save two of my three accounts in the dropdown list, the third is still missing. I have since tried again to get the third one to stick, but so far nothing works. |
Hakaru Ishiwara
Republic Military School Minmatar Republic
445
|
Posted - 2013.05.25 01:38:00 -
[352] - Quote
So, I gave the current version of the launcher a go and:
1) The Launcher killed my client settings until I restarted the client. Is this really acceptable behavior to your project and QA teams?
2) The launcher would not remember state re: which account credentials I had last used and thus I had to use the pull-down rather than type in the password. I was switching between alts on one account. This is damn annoying and it reminds me of the revamped Inventory UI project from last year where the UI got complicated for no good reason.
3) The launcher window remained open and had to be moved / closed to GTFO my way of using the EVE clients. Annoying.
I don't even bother looking at the advertisements in the launcher because it annoys the **** out of me. And now I'm back to using the exefile.exe / junctions method of launching multiple clients for multi-boxing. The launcher is not ready for the production server and CCP is doing a disservice to its customers by leaving that half-baked code on Tranq.
Suggestions:
A) Enable the launcher to remember the last login username entered so that flipping between alts on the same account is easier.
B) Minimize or assign focus to the EVE client windows once one or more clients have been launched. Alternatively, create a "mini launcher" which allows for placement in a corner somewhere. +++++++ I have never shed a tear for a fellow EVE player until now. Mark GÇ£SeleeneGÇ¥ Heard's Blog Honoring Sean "Vile Rat" Smith. |
Par'Gellen
246
|
Posted - 2013.05.25 01:54:00 -
[353] - Quote
Hakaru Ishiwara wrote:Alternatively, create a "mini launcher" which allows for placement in a corner somewhere. I'd love to see a system tray icon for the launcher that you could just click on and access your accounts from a tiny "Username" and "Password" window that functioned like the old client login. This would satisfy the SSO initiative and wouldn't be in the damn way all the time.
You could even go so far as to allow for editing specific paths for launching clients from specific folders for specific accounts and easily store this information in a local database or hell even a text file (without passwords of course).
Double hell, I'll even offer to code the entire front end for it myself. How about it CCP?
Edit: I ain't using no Python though. Ick. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
BinaryData
HORSE KILLERS The Predictables
20
|
Posted - 2013.05.25 02:02:00 -
[354] - Quote
I've come to the conclusion, that I absolutely hate the person who came up with this idea. Multiboxing? Hell, just took you an extra 10 minutes to log in your accounts.
As someone who runs anywhere from 4 to 12 accounts at the same time, this is a massive pain in the ****. I implore you for your creative thoughts, but this was a bad move.
Also, my other thoughts are...
The security of the updater vs. the client. Honestly, I'm concerned about it. I'm wanting to know if the security has been increased or decreased with this step. I've been playing games since I was 9 years old, starting with crappy 2D MMOs, and now I play EVE. Over the course of my gamer lifespan, I've done my fair share of account stealing, and other mischievous acts, but that isn't the point.
Do you guarantee that my accounts are JUST as safe or safer, than they were before? I didn't work my ass off for the last 4 years to get where I am now, just to have some prick wannabe script kiddy steal my iskies :( |
Inquisitor Tyr
Phantom Squad Insidious Empire
35
|
Posted - 2013.05.25 02:07:00 -
[355] - Quote
CCP Guard wrote:Niding wrote:CCP Guard;
For me the issue isnt being able to log in, but the ackward mechanic of logging on multiple accounts.
As I (and many others) have said repeatedly; the new launcher is so user UNfriendly and slow that we ONLY use EXEFILE to log on directly. Remove that ability and force us to use the new launcher in its current unfriendly state will probarly lead to new threadnaughts. That is noted and I hope you trust that it is our common interest to make sure that logging into EVE and playing EVE is a good experience.
I do appreciate the speed with which modifications were made to the new launcher addressing the concerns expressed by customers running multiple accounts. The auto play feature and removal of the launch delay has essentially restored functionality.
I was able to go from loading the launcher to sitting in station on 3 accounts in just under 45seconds.
However...
Switching between pilots on the same account is an important issue that I hope will be looked at. There used to be a "log off" option that would allow quick return to the character selection screen. The new system requires you to manually close the client, launch a new client, and then select the pilot. It may seem inconsequential; but it is added steps, and as we all know in eve PVP, seconds are a lifetime - consider the delay in logging in a cyno alt, or the day to day ease of switching characters for market, industrial, and many other purposes.
Restoring former functionality, or even improving by perhaps adding a switch character button, will totally restore my satisfaction level with the game to "pre new-launcher" level.
Thank you. |
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:08:00 -
[356] - Quote
Steve Ronuken wrote:MaRU2760 133 wrote:Okay. It's obvious that CCP Atropos is only going to respond to questions with limited relevance.
I've dealt with CCP before, so I know that, since she doesn't respond to me, that my concerns are relevant.
It warms my heart to see that nothing has changed at CCP since I started playing.
Not expecting a response: Atropos, do you have a plan or not? 'I didn't get an answer, so obviously they're avoiding answering my very important question.' Nice logic. Anyway, here's a thought: It's not just about making our lives easier. It's about reducing code complexity. I'm not a dev, but I do work in the industry. Anywhere there is user input, there's risk, which needs to be coded round. So by eliminating the log in screen, and tying it to a log in system that's being maintained for other systems as well (all the websites), you get to share the cost of maintenance, which means you can spend that time elsewhere. Aside from that it should mean we can switch between alts on the same account, without needing to log in again. That's not to say more work isn't needed. I'd love to have the ability to create sets of settings, which I can pick, when I launch a particular user. And have multiple users logged into the launcher at the same time.
I am also a software developer, sometimes manager for a project. This upgrade offends me.
You tell me, how many of your clients would put up with something like this? In the software industry, 'almost' means no more contracts.
|
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:18:00 -
[357] - Quote
Steve Ronuken wrote:Taizemi Cyosira wrote:Holy ****!
4 days now and I can't reliably log-in to eve. Why the **** do I play this game?
First patch process did absolutely NOTHING.
This time, I manage to get the workaround to actually launch the damn login screen again and am told there is a new patch.
"oh CCP finally fixed this" I thought, turns out it does the exact same thing it did before.
Except here is the added bonus, now I can't even use the workaround because every time I do, it says there's a fuckin update, the same fuckin update that was supposed to fix this.
Furthermore and even more frustrating is that you continue to break **** that isn't broken. The old launcher while annoying was tolerable, this new one doesn't even launch and even crashes the computer in what seems to be a perpetual memory leak when it fails to open.
Fix your ****! Have you tried the repair tool?
I ran it for an hour. Not sure how many times. It did nothing. I had to re-install to get back in.
|
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:24:00 -
[358] - Quote
Steijn wrote:MaRU2760 133 wrote:Okay. It's obvious that CCP Atropos is only going to respond to questions with limited relevance.
I've dealt with CCP before, so I know that, since she doesn't respond to me, that my concerns are relevant.
It warms my heart to see that nothing has changed at CCP since I started playing.
Not expecting a response: Atropos, do you have a plan or not? I disagree. Whilst we might not be getting the replies that we expect or want, CCP Atropos is at least very active in this thread which has not always been the norm for CCP.
I can accept that. Good point, but she still isn't answering any real questions.
|
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:30:00 -
[359] - Quote
pussnheels wrote:CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you. i do not want 50 k sp 50 k sp is nothing i want the old loginscreen back there was no reason whatso ever to changeour beloved loginscreen and i am sure i am not theonly one who feels this way
My main only has 34 million SPs, but still, what possible good will another 50k do her?
My refiner, who has been out of the skill que for months, got 50k also. I don't even think I will use them.
|
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:31:00 -
[360] - Quote
Sorry for the multiple posts, but I slept last night. :) |
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MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:47:00 -
[361] - Quote
Thirdsin wrote:My 'Launcher' xmas list:
Make it easy for me to launch my accounts, not harder like was just done.
Instead of a drop down list of accounts, give me a checkbox with a icon'd list of accounts - think character selection screen. As i check the box, let me enter a password next to the account icon. I'd really like a save password option too. Let there be a single time i click 'Launch' to fire up the selected accounts. Ready for the grand finale?
Save each account's Display Settings (Audio too plz). No longer will have to move each account to my multiple monitor setup, also changing res/graphic settings for each. They will just return to how they were when i last logged off.
I appreciate the 'mea culpa' from CCP with the gift of a day's training. But the fact of the matter is something like this never should have happened. Zero excuse for screwing with your customers because someone/group didn't do their job. Your customers are why you are in business. A rushed/botched update that no one wanted managed to anger the lot. Take some lessons from this and move forward.
This is obviously far beyond their capabilities. |
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 03:05:00 -
[362] - Quote
CCP Guard wrote:Niding wrote:CCP Guard;
For me the issue isnt being able to log in, but the ackward mechanic of logging on multiple accounts.
As I (and many others) have said repeatedly; the new launcher is so user UNfriendly and slow that we ONLY use EXEFILE to log on directly. Remove that ability and force us to use the new launcher in its current unfriendly state will probarly lead to new threadnaughts. That is noted and I hope you trust that it is our common interest to make sure that logging into EVE and playing EVE is a good experience.
Then why do you refuse to do it? |
Crysis McNally
Aideron Technologies
2
|
Posted - 2013.05.25 03:06:00 -
[363] - Quote
CCP Atropos wrote:Current known issues:
- The EVE Launcher doesn't terminate correctly on Windows XP and Windows Server 2003
ETA on this fix?
It is VERY annoying. I can't even multibox without going to task manager to kill like 5+ launcher.exe processes. |
Crysis McNally
Aideron Technologies
2
|
Posted - 2013.05.25 03:24:00 -
[364] - Quote
CCP Guard wrote:
the new launcher in its current unfriendly state will probarly lead to new threadnaughts.
Regardless of the state of the new launcher...This already is a threadnaught. And I see it becoming the next 50+ page "Unified Inventory" threadnaught!
Stop trying to fix things that aren't broken. Old launcher was great. |
Legault Revan
Hard Knocks Inc.
7
|
Posted - 2013.05.25 04:39:00 -
[365] - Quote
Salpun wrote:CCP Atropos wrote:Smoking Blunts wrote:can we still bypass the launcher using the bin folder eve.exe?
as I only want the game client on my pc. I do not want some bloated sales tool You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense. I agree that the old login screen was iconic, and I understand the passion with which many people have objected to it's deprecation. We've been discussing this quite extensively amongst the teams involved and we have some ideas that mesh with the move of login to the EVE Launcher and the desire to have an immersive experience akin to the current one. Somebody posted some pretty tantalising ideas/concept art for a revamped character screen that were very intriguing; maybe someone with better forum search skills than I can find them and repost the link. https://forums.eveonline.com/default.aspx?g=posts&m=3072465#post3072465Better one found by some one else is Here ya go (this one looks awesome, if you guys could get the render time fast on the avatars: http://farm9.staticflickr.com/8070/8191191887_8975bc2833_o.pngFrom this post: https://forums.eveonline.com/default.aspx?g=posts&m=3056173#post3056173
This is so fantastic.
|
Legault Revan
Hard Knocks Inc.
7
|
Posted - 2013.05.25 04:43:00 -
[366] - Quote
Just curious: my launcher version still says version 1.32, does that mean that for some reason it doesn't want to update? I'm not sure that I actually do want the new launcher, but I feel kind of left out. My launcher looks exactly the same as it always has and plays the game just fine. |
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
12
|
Posted - 2013.05.25 04:52:00 -
[367] - Quote
2.1.5.39.169 should be the notworking buggy version of the launcher on your screen. Combined with error message
Error -7 when loading url https://login.eveonline.com/oauth/authorize/?client_id=eveLauncherTQ&lang=en&response_type=token&redirect_uri=https://login.eveonline.com/launcher?client_id=eveLauncherTQ&scope=eve
|
OldWolf69
IR0N. SpaceMonkey's Alliance
42
|
Posted - 2013.05.25 05:13:00 -
[368] - Quote
Simple question: why the need of more clicks to log in? Improves what? |
Ylariana
School of Applied Knowledge Caldari State
17
|
Posted - 2013.05.25 06:00:00 -
[369] - Quote
CCP Guard wrote:Ylariana wrote:CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you. For the account that i'm posting from, this character has the highest skillpoints total. It is NOT however the one currently being worked on. I'm not training on this character because my focus is on another toon. Is there any way to put the points where I actually want them to be ? If not, thats ok. I'm just asking. I'm afraid not. It would hugely complicate the matter if we were to make changes for individuals and it's not possible right now. Sorry :P
Thank you for the response, far more helpful than the one 2 posts above yours.
I figured it would be a longshot, but hey, if you dont ask, you never get.
Thanks again
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Balder Verdandi
Czerka. WHY so Seri0Us
157
|
Posted - 2013.05.25 06:10:00 -
[370] - Quote
CCP Guard wrote:Niding wrote:CCP Guard;
For me the issue isnt being able to log in, but the ackward mechanic of logging on multiple accounts.
As I (and many others) have said repeatedly; the new launcher is so user UNfriendly and slow that we ONLY use EXEFILE to log on directly. Remove that ability and force us to use the new launcher in its current unfriendly state will probarly lead to new threadnaughts. That is noted and I hope you trust that it is our common interest to make sure that logging into EVE and playing EVE is a good experience.
CCP Guard.
Where is my "good experience" for both logging into and playing Eve?
The point here is .... the new launcher isn't a good experience and it's part of playing Eve.
I've tried to be objective about it but when the updates failed, the repair tool loops endlessly, the "start up/shut down/restart" of the launcher didn't fix my issues with losing settings/overview on 4 accounts (seven characters), and multi-boxing is now more resource intensive and a chore to do, explain to me and everyone else that is upset exactly how this is a "good experience".
Now you devs want us to supply you with more of the same information the beta testers did on SiSi?
Having to employ the "workaround" to bring my settings and overviews back isn't acceptable, nor should I have had to search the forums or the 140 pages of threadnaught to find a fix to an issue that just isn't mine alone but one that is affecting a decent portion of the community.
The customer shouldn't have to fix an issue where your code is obviously flawed and it isn't working as advertised. Even the beta testers on SiSi told you it was a bad idea to push the launcher as it was having issues.
If you seriously want to make playing Eve a good experience then read this: https://forums.eveonline.com/default.aspx?g=posts&m=3059896#post3059896
If you want to make logging into Eve a good experience then go back to the old launcher until you finish sorting out SSO, or at least leave both the EXE and the "Logout" buttons alone. And leave them alone indefinitely.
At one time I wanted to try out SiSi, but at this point why should I have a second client for it? This is the third summer in a row you guys have messed up in a major way, and the third summer in a row the beta testers told you not to push the upgrade into production because of issues they've told you about.
You've proved beyond a shadow of a doubt that CCP as a whole won't listen to its beta testers, so please explain to me why we should help anymore?
Oh, and for CCP Atropos ...... you don't understand why we have multiple clients on a single computer?
Some folks like to play around on SiSi testing various fits that cost 1 ISK versus 40 million ISK.
Some folks like to play pirate without it costing them security status or tons of ISK.
Some folks do beta testing .... like the ones you don't listen to.
Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
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Abraham Nalelmir
FATAL Warfare
5
|
Posted - 2013.05.25 06:51:00 -
[371] - Quote
Dear All CCP Devs, GMs and everyone who make EVE working:
I understand that some of the feedback came about the launcher is very very harsh and spoken in some bad way (in some cases), but this is all because we love what this game is and we would never stand seeing going to the worse
I appreciate your hard work on this matter, but many were shocked because of the early unexpected bugs in the new launcher
I have read the old blogs and posts about why you want to change the old launcher into this new one, and I fully support that, because the way the old one was described to work, it was just ********... and the new launcher I'm sure with our feedback and your passion with the game will be much more better than the old one
I only have 1 request about the new launcher and some comments on some issues I noticed about it:
Request: Please add an option to remember the account password as well, while I understand it might lead to an in-secure use of the account, or maybe some sort of account sharing, but adding a check box (with the full disclaimer that the use will be responsible if he chooses to check that box) it will make it really good to switch accounts, now that I see a small check box as well called "Auto play" that will launch the game as soon as we login to the launcher
Issues I saw:
- When I lose my internet connection then get it back, the launcher become unresponsive to "Play" button, and I have to completely restart the launcher and the login process
I believe everything has starting issues, and with time every single bug/problem/issue with the new launcher will be resolved and people will be back happy again
Thank you! Newbie?, want to shoot ships? see here: https://forums.eveonline.com/default.aspx?g=posts&t=169575 |
Goran Ashihara
Caldari Clandestine Operations Directorate
5
|
Posted - 2013.05.25 06:52:00 -
[372] - Quote
KIller Wabbit wrote:Goran Ashihara wrote:CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful. Dear CCP Atropos and CCP Guard OK. Let us be rational and systematic in bug error fixing if that is what you need to fix launcher. **************************************************** Thanks in advance Dunno if you got some help in the meantime, but: 1) Make dang sure all zombie launcher.exe's are killed (maybe someone can come up with a mini-game for that, android enabled if possible please) 2) Run repair tool from the command line as this: repair.exe --safemode This two items got me out of a stupid 3 hour cycle of escaping hell yesterday.
Thanks KIller Wabbit
A you can see from my post i finally entered the game using EXEFILE.exe (and scared to my bones of the moment when this will not be an option) BUT that was not the point of the post. Point of that post was that CPP has been telling us "We can't fix it unless you give us log files/screenshots ...". So, I made the post that basically states:
THIS is my screenshot THIS is my problem THIS is what I have done THESE are my logs I AM WILLING to give anything you ANYTHING else you need from ME to fix the problem. I expect an answer within 24 hours. I expect a fix /patch/solution for my SERIOUS problem within 48 hours.
Again, no disrespect to you multi-box/instalation guys and girls but your problems are kind of funny in comparison to mine -(you cant switch characterS in less then 10 sec - I can't log in my characteR for almost 72 HOURS !!!)
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Sarah Stallman
Vyper Engineering
0
|
Posted - 2013.05.25 06:58:00 -
[373] - Quote
Why was the launcher cache moved from appdata to the install folder?
It was incredibly useful to have the launchers from different filesystem forks have their own logon settings/histories.
Please move the launcher cache back to appadata. |
Skex Relbore
Space Exploitation Inc Get Off My Lawn
237
|
Posted - 2013.05.25 07:18:00 -
[374] - Quote
I don't understand the thought processes at this company sometimes.
What moron thought that SSO was a good idea in a game that damned near requires multiple accounts? We recently implemented some processes to figure out how many actual human players we have in the alliance vs how many alts and I think the average was something like 3 characters per player, and that's just the ones on accounts people admit to. I doubt we're that atypical and thus I think it's safe to assume that the average is pretty close to that game wide. That means that any change that messes with the ability to use multiple clients is not only affecting some minority of your player base but is very likely causing problems for the most of the population.
This is a game with spying and scamming and all kinds of meta going on yet someone thought that a single login was a great idea? "Yeah my infiltration was going great until I forgot about the SSO and sent an EVEmail from the wrong character", yeah real good idea there.
Just stop, roll this **** back and forget about ******* with it again until you get a clue on how we actually use your product.
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Abraham Nalelmir
FATAL Warfare
5
|
Posted - 2013.05.25 07:41:00 -
[375] - Quote
Skex Relbore wrote: This is a game with spying and scamming and all kinds of meta going on yet someone thought that a single login was a great idea? "Yeah my infiltration was going great until I forgot about the SSO and sent an EVEmail from the wrong character", yeah real good idea there.
OK, I have not read much about SSO, so can someone clear this part for me please? How is this going to affect what actual char I use in-game or out-of-game? Newbie?, want to shoot ships? see here: https://forums.eveonline.com/default.aspx?g=posts&t=169575 |
Niding
Polaris Project Curatores Veritatis Alliance
17
|
Posted - 2013.05.25 07:43:00 -
[376] - Quote
Skex Relbore wrote:I don't understand the thought processes at this company sometimes.
What moron thought that SSO was a good idea in a game that damned near requires multiple accounts? We recently implemented some processes to figure out how many actual human players we have in the alliance vs how many alts and I think the average was something like 3 characters per player, and that's just the ones on accounts people admit to. I doubt we're that atypical and thus I think it's safe to assume that the average is pretty close to that game wide. That means that any change that messes with the ability to use multiple clients is not only affecting some minority of your player base but is very likely causing problems for the most of the population.
This is a game with spying and scamming and all kinds of meta going on yet someone thought that a single login was a great idea? "Yeah my infiltration was going great until I forgot about the SSO and sent an EVEmail from the wrong character", yeah real good idea there.
Just stop, roll this **** back and forget about ******* with it again until you get a clue on how we actually use your product.
My theory about that is;
1) They assume the multiclient users are so hardcore users they will eventually accept all kinds of updates, no matter how poorly they perform.
2) They do their QA testing with very few users/accounts per tester, not actually emulating the gameexpirience that is realistic for heavy multiple account users.
Im actually somewhat uncertain to what extent they improve their updates.
Take the disaster that was Unified Inventory. It made my HEAVY trading virtually impossible to do due to the extreme lag. After some posts in the threadnaughts and no real improvements, i sold my tradestock, quit the game for 6 months and enjoyed other games. After watching the fanfest presentation I became quite impressed with the vision CCP have with the game, so Ive resubbed. The Inventory system now feels quite ok to me, but that MIGHT because Im no longer engaging in extreme heavy trading like before the new inventory system. For a certain gamestyle "updates" are actually very good, but effectivly killing off other gamestyles. A Patch that eliminates some users playstyle is probarly not a good patch.
Patches and updates that affects the core expirience of the game should not be taken lightly. Dont make me regret resubbing. |
cosmiclown
Avalon Project Shadow Rock Alliance
1
|
Posted - 2013.05.25 08:00:00 -
[377] - Quote
This new launcher is ****. I cant open it back up when i close it without turning my pc off and on again. thanks abunch ccp. what was wrong with the old one?
EDIT; oh yeah all this after uninstalling and reinstalling the client cos the repair tool ****** everything up |
Smoking Blunts
ZC Industries Dark Stripes
543
|
Posted - 2013.05.25 08:05:00 -
[378] - Quote
Par'Gellen wrote: Ever since the update to the launcher today I've had little problem logging in and switching between multiple accounts. Here's the fastest way I've found (still a tad slower than the old way but not much).
1. Make sure the Autoplay checkbox in the lower right is checked and your Launcher is not set to close itself after starting the client.
2. Log in whatever account you like.
3. Click Switch User Account as soon as it's available to click on (virtually instant on my machine).
4. Repeat from step 2 until all your accounts are in.
5. Close the Launcher (or leave it open if you will need to do a lot of account hopping).
6. Done.
1. click eve exe, 2. hot key password, 3. hit enter and im at the selector screen.
repeat for all clients or when swapping to alt substitute click exe for click log off.
why do I need all the extra steps? and a 2nd program running just so I can log in? OMG when can i get a pic here
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Par'Gellen
248
|
Posted - 2013.05.25 08:05:00 -
[379] - Quote
Sarah Stallman wrote:Why was the launcher cache moved from appdata to the install folder?
It was incredibly useful to have the launchers from different filesystem forks have their own logon settings/histories.
Please move the launcher cache back to appadata. I (and any other programmer in the entire universe that isn't stuck in the 1990's) agree with this. User data files should NEVER EVER EVER be stored outside of the user folder and haven't been, in practice, since the days of VB6.
This is a mistake I would expect from an intern or someone's cousin's brother's friend that can do little more than three lines of code to print their name in a never ending loop.
Storing data files in the installation folder is some serious herpa-derping. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Rommiee
Mercury Inc.
597
|
Posted - 2013.05.25 08:09:00 -
[380] - Quote
CCP Guard wrote:
I have to step in at this point (not just to respond to you but also others) and point out that we aren't seeing massive number of people unable to log in according to our metrics.
Tha's probably because the vast majority of users are still using the eve.exe method. :)
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Vaerah Vahrokha
Vahrokh Consulting
4125
|
Posted - 2013.05.25 08:11:00 -
[381] - Quote
Kangaax wrote: Because obviously, for cost reasons, they can't allocate 20 000 people to test a launcher on every single configuration on earth, and the issue might be on steam or even your connection.
They get free hundreds of people on the SiSi server and they tell the software is not OK and not ready and yet they push it anyway.
How are you going to spin about this, then?
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Abraham Nalelmir
FATAL Warfare
5
|
Posted - 2013.05.25 08:12:00 -
[382] - Quote
Maybe CCP can get back the old launcher, change its outdated stuff, while keeping it the same old way of launching the game, or maybe give us both options through a menu or something to switch between new launcher "interface only, with SSO" and the old one That will be nice for all
When I first read about the incoming launcher change, that what came into my mind, not a full scale change on the launcher and how I use it to get into EVE Newbie?, want to shoot ships? see here: https://forums.eveonline.com/default.aspx?g=posts&t=169575 |
Rommiee
Mercury Inc.
597
|
Posted - 2013.05.25 08:15:00 -
[383] - Quote
CCP: Skipping awkward questions since 2003...AND STILL DOING IT...
Rommiee wrote:CCP.....HELLO Still skipping this question, then..... Rommiee wrote:CCP Atropos or any CCP employee, really..... Still skipping this question of why do you do what is outlined below, then ? Rommiee wrote:So... would you like to answer the question that pretty much everyone has been asking over the last couple of days, but you have avoided : Time and time again, you introduce a new "feature" on to Sisi, and when major issues are found by the players testing the said feature, you pretty much ignore the feedback given to you and bring it on to TQ anyway. You always apologise afterwards and promise to do things better in the future, but surprise surprise it happens again, and again, and again. You never seem to learn by past mistakes and never keep your word about changing your procedures. Therefore do not be surprised when we do not believe a word you say. Quote:Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you We have heard that so many times,
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Smoking Blunts
ZC Industries Dark Stripes
544
|
Posted - 2013.05.25 08:16:00 -
[384] - Quote
CCP Guard wrote:Niding wrote:CCP Guard;
For me the issue isnt being able to log in, but the ackward mechanic of logging on multiple accounts.
As I (and many others) have said repeatedly; the new launcher is so user UNfriendly and slow that we ONLY use EXEFILE to log on directly. Remove that ability and force us to use the new launcher in its current unfriendly state will probarly lead to new threadnaughts. That is noted and I hope you trust that it is our common interest to make sure that logging into EVE and playing EVE is a good experience.
your current actions say other wise.
your making it so bloody annoying for me to multibox and when you do finally remove the only way I currently have to by pass that launcher its going to become such a drawn out process involving so many bloody launcher screens and extra steps.
so simply no I do not see how your not trying to make me hate logging into eve with my 8 accounts and at this point I have no faith in you hearing what people are saying and acting on it OMG when can i get a pic here
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Vaerah Vahrokha
Vahrokh Consulting
4125
|
Posted - 2013.05.25 08:31:00 -
[385] - Quote
Balder Verdandi wrote:
Oh, and for CCP Atropos ...... you don't understand why we have multiple clients on a single computer?
Some folks like to play around on SiSi testing various fits that cost 1 ISK versus 40 million ISK.
Some folks like to play pirate without it costing them security status or tons of ISK.
Some folks do beta testing .... like the ones you don't listen to.
What should REALLY worry you and the other players (it worries me a lot!) is that CCP Atropos talks like he/she's been hired from another company 3 days ago and has never witnessed the typical EvE player use-cases.
So, he/she could code some amazing piece of software but it'd still be an unusable piece of junk for what regards me and my accounts.
I need executive, practical game play including streamlined logging in, not some bloatware.
Speaking of bloatware, it's terrible design to make an updater so super heavy weight.
Are we going to need a splash screen and maybe a pre-updater next, so we can wait the updater to load in a whole web browser, access web services, RSS and who knows how much more stuff that HAS to be put in the started application and not in an updater? Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Rommiee
Mercury Inc.
603
|
Posted - 2013.05.25 09:31:00 -
[386] - Quote
Vaerah Vahrokha wrote:Are we going to need a splash screen and maybe a pre-updater next, so we can wait the updater to load in a whole web browser, access web services, RSS and who knows how much more stuff that HAS to be put in the started application and not in an updater?
Probably
but don't worry.....
CCP Guard wrote:That is noted and I hope you trust that it is our common interest to make sure that logging into EVE and playing EVE is a good experience.
We all know that we can trust CCP to deliver on their promises. |
Eric Agerwal
Cryosoft
11
|
Posted - 2013.05.25 10:22:00 -
[387] - Quote
It would seem more logical to me if the 50k SP had been treated as a redeemable item. Then we could have allocated the SP to the appropriate alt, rather than have CCP guess our wishes. SP as a yearly gift has also always been high on peoples wish lists... so if CCP were to implement things this way they would be killing two birds with one stone. |
ISquishWorms
210
|
Posted - 2013.05.25 11:11:00 -
[388] - Quote
Rommiee wrote:CCP Guard wrote:
I have to step in at this point (not just to respond to you but also others) and point out that we aren't seeing massive number of people unable to log in according to our metrics.
Tha's probably because the vast majority of users are still using the eve.exe method. :)
I am sorry CCP Guard you are my favorite CCP developer as you make me laugh, and in this case I know you are only trying to help, but on this occasion I have to agree with Rommiee that the majority of those who are managing to successfully login are probably resorting to using the ExeFile.exe method (I know I am). . |
Bob Bedala
31
|
Posted - 2013.05.25 11:42:00 -
[389] - Quote
The password entry field can no longer be rclicked with the mouse to paste a password.
I use password management software for everything, so copy out my password on the mouse as I can't get it to auto complete credentials into the launcher, unlike 95% of websites. But, the launcher is not keyboard-navigable.
So now AFAICT you have to focus on the pwd field with the mouse then CTRL+v on the keyboard. So it's now slower to log in.
I'm logging in to double-check this right now, and even though it's in the forefront of my mind, still my muscle memory rclicks on the pwd field and expects a "paste" option :)
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Spyke Spiegil
Republic University Minmatar Republic
0
|
Posted - 2013.05.25 11:55:00 -
[390] - Quote
CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful.
I do not get any error messages...eve just doesn-¦t start. No error messages whatsoever... |
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Neevor Airuta
Butcher's Raiders
0
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Posted - 2013.05.25 12:10:00 -
[391] - Quote
Hi everyone.
I've read previous laucher topic, and most of this one and would like to offer yet another summary of what is wrong with it and why, in faint hope it may be noticed by someone influential enough. These are of course my personal opinions, you're free to disagree.
#1: New laucher is noticeably slower. I'ts purpose is to check client validity and start it. Place for extra info is alredy in character selection panel. Don't clutter it with redundant features. HTML support through embedded browser impacts both system resources, bandwidth and system security, as it's another process open to internet that can be hijacked - it should be limited to hardcoded websites or preferably removed completely. Also, redundant credential check - when you log into laucher it gets your credentials, and then client does all the logging and authenticating again making the whole process twice as long as it was. It's easier and faster to just reroute all eve related shortcuts directly to exefile.exe
#2: SSO and master paswords in general. One word - keyloggers. If your machine is compromised and you have multiple passwords you can at least hope some of them haven't been recorded. With master password you've given it all away.
#3: Plans to remove exefile.exe client startup. As recent botched launcher update have shown it is neccesary, if not crucial, to have alternative method of entering game world if external software refuses to cooperate. Don't, ever.
#4: Plans to integrate social network sites into laucher Every extra link put into laucher slows it down further and limits available resources; especially from non-CCP-owned sites that have no buissness in optimizing flow to your service. Second, not everyone is internet exhibitionist announcing every bowel movement on 7 different sites. It should be optional with full disconnection option as default setting. Or just buried silently somewhere in the desert and forgotten.
#5: Plans to integrate ingame comm channels into launcher. This is just plain useless. If I'm running launcher I'll be in game soon and have direct access to those anyway. Pulling them out of client is just another element slowing down logging process.
I've deliberately ignored multiboxers concerns, as I'm not one of them, and have no personal interest in running more than one client. I hope this feedback will be of some use in making Eve better world for everyone involved. |
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CCP Atropos
C C P C C P Alliance
294
|
Posted - 2013.05.25 12:22:00 -
[392] - Quote
Goran Ashihara wrote:Considering that I have given everything a rational person can give you and will provide you with everything else you need I thing that it is very logical to receive answer form you in the next 24 hours and the solution for my problem in the next 48 hours.
Thanks in advance I've updated the list of known issues with your post. I've sent you an EVEMail requesting further information, so please check your inbox. Product Owner, EVE Launcher | Team Special Circumstances |
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Spyke Spiegil
Republic University Minmatar Republic
0
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Posted - 2013.05.25 12:25:00 -
[393] - Quote
KIller Wabbit wrote:Goran Ashihara wrote:CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful. Dear CCP Atropos and CCP Guard OK. Let us be rational and systematic in bug error fixing if that is what you need to fix launcher. 1.. THIS is my screenshot: http://s23.postimg.org/4t60nosbf/WTF_01.jpg- in the lower right corner you can see launcher that after 3 reinstalls of the WHOLE GAME (one on the second computer that never had EVE to begin with) still shows that I am OFFLINE. - in the upper left corner you can see the v3 launcher opened in Chrome. I never get the launch button. I never even get the PLAY that I can click on !!! 2. What have I done until this moment - USED: repair.exe: - RESULT: - Repair downloads 23mb "of something" and sends NO ERROR MASSAGES !!! - Launcher updates after clicking EVE.exe (or eve.exe (Safe Mode).lnk / eve.exe) - Launcher launches the screen that you can see in the lower right corner of the screen shot. I AM OFFLINE :-) - USED ExeFile.exe - RESULT: After couple of instances of bad updates and premature exits, today I finally managed to update the client and play the game. - USED: complete reinstall of the EVE/ - RESULT (look at the section 1. and the screenshot): - USED: complete reinstall of the EVE on the new computer - RESULT (look at the section 1. and the screenshot) + I can't use the ExeFile.exe to play the game on that computer because it is suck in the endless repair / update loop (if I repair - the launcher needs to update. if it gets update then repair again downloads 23 MB "of something" and I have to update again). END result is wurse then in previous case. 3. This are all the logs I could find. If you need any other log - please tell me from where I could get it to you http://www.mediafire.com/download/z1fpz1m5wkyx3ax/LOGS.rarConsidering that I have given everything a rational person can give you and will provide you with everything else you need I thing that it is very logical to receive answer form you in the next 24 hours and the solution for my problem in the next 48 hours. Thanks in advance Dunno if you got some help in the meantime, but: 1) Make dang sure all zombie launcher.exe's are killed (maybe someone can come up with a mini-game for that, android enabled if possible please) 2) Run repair tool from the command line as this: repair.exe --safemode This two items got me out of a stupid 3 hour cycle of escaping hell yesterday.
hey, thank you for your advice. I tried it but it didn-¦t work... how can i make sure to kill all launcher zombies?
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Neevor Airuta
Butcher's Raiders
1
|
Posted - 2013.05.25 12:36:00 -
[394] - Quote
Spyke Spiegil wrote:KIller Wabbit wrote:Goran Ashihara wrote:CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful. Dear CCP Atropos and CCP Guard OK. Let us be rational and systematic in bug error fixing if that is what you need to fix launcher. 1.. THIS is my screenshot: http://s23.postimg.org/4t60nosbf/WTF_01.jpg- in the lower right corner you can see launcher that after 3 reinstalls of the WHOLE GAME (one on the second computer that never had EVE to begin with) still shows that I am OFFLINE. - in the upper left corner you can see the v3 launcher opened in Chrome. I never get the launch button. I never even get the PLAY that I can click on !!! 2. What have I done until this moment - USED: repair.exe: - RESULT: - Repair downloads 23mb "of something" and sends NO ERROR MASSAGES !!! - Launcher updates after clicking EVE.exe (or eve.exe (Safe Mode).lnk / eve.exe) - Launcher launches the screen that you can see in the lower right corner of the screen shot. I AM OFFLINE :-) - USED ExeFile.exe - RESULT: After couple of instances of bad updates and premature exits, today I finally managed to update the client and play the game. - USED: complete reinstall of the EVE/ - RESULT (look at the section 1. and the screenshot): - USED: complete reinstall of the EVE on the new computer - RESULT (look at the section 1. and the screenshot) + I can't use the ExeFile.exe to play the game on that computer because it is suck in the endless repair / update loop (if I repair - the launcher needs to update. if it gets update then repair again downloads 23 MB "of something" and I have to update again). END result is wurse then in previous case. 3. This are all the logs I could find. If you need any other log - please tell me from where I could get it to you http://www.mediafire.com/download/z1fpz1m5wkyx3ax/LOGS.rarConsidering that I have given everything a rational person can give you and will provide you with everything else you need I thing that it is very logical to receive answer form you in the next 24 hours and the solution for my problem in the next 48 hours. Thanks in advance Dunno if you got some help in the meantime, but: 1) Make dang sure all zombie launcher.exe's are killed (maybe someone can come up with a mini-game for that, android enabled if possible please) 2) Run repair tool from the command line as this: repair.exe --safemode This two items got me out of a stupid 3 hour cycle of escaping hell yesterday. hey, thank you for your advice. I tried it but it didn-¦t work... how can i make sure to kill all launcher zombies?
Ctrl+Alt+Del => Task Manager => sort by name Select all processes named "launcher.exe" and hit Del, confirm if prompted. All of the above assuming you're running windows machine with admin access. |
Rommiee
Mercury Inc.
603
|
Posted - 2013.05.25 12:55:00 -
[395] - Quote
ISquishWorms wrote:Rommiee wrote:CCP Guard wrote:
I have to step in at this point (not just to respond to you but also others) and point out that we aren't seeing massive number of people unable to log in according to our metrics.
Tha's probably because the vast majority of users are still using the eve.exe method. :) I am sorry CCP Guard you are my favorite CCP developer as you make me laugh, and in this case I know you are only trying to help, but on this occasion I have to agree with Rommiee that the majority of those who are managing to successfully login are probably resorting to using the ExeFile.exe method (I know I am).
Me too, on 8 accounts, as ummm, multiboxing with this launcher is crap, just in case you hadn't spotted that, CCP |
Spyke Spiegil
Republic University Minmatar Republic
0
|
Posted - 2013.05.25 13:04:00 -
[396] - Quote
after realizing that there are 2 threads for the same problem i had a look into the second one. As it turns out it is this second sticky note that contains the useful tips and now my problem with the launcher is solved...
thanks for all the people who responded to me and tried to help me!
fly save |
|
CCP Atropos
C C P C C P Alliance
294
|
Posted - 2013.05.25 13:09:00 -
[397] - Quote
Spyke Spiegil wrote:after realizing that there are 2 threads for the same problem i had a look into the second one. As it turns out it is this second sticky note that contains the useful tips and now my problem with the launcher is solved...
thanks for all the people who responded to me and tried to help me!
fly save I was just drafting you an EVEMail to ask for further information to help debug your issue What solved it in the end, incase others are having the same problem? Product Owner, EVE Launcher | Team Special Circumstances |
|
Alphea Abbra
Grim Determination Nulli Secunda
231
|
Posted - 2013.05.25 13:14:00 -
[398] - Quote
CCP Atropos wrote:I've updated the list of known issues with your post. I've sent you an EVEMail requesting further information, so please check your inbox. I freely acknowledge that the problems with people who can in no way access the game due to your work is more pressing than looking at the general design of your work, but I maintain that the fundamental design of the "new" "launcher" is so flawed that it merits a very throughout investigation. I find your inability to answer questions about the actual design (My own copy-pasted below) very discomforting, and your assumedly sincere questions about how the game works with more than one account and/or computer shows a profound lack of knowledge of use-case, testing or listening to feedback. I hope you shoulder your responsibility in this, even if it is uncomfortable.
Alphea Abbra wrote:Do you have metrics for how many log in with the launcher, compared to those who do it without?
Will CCP repair the launcher (at least to former usability) before or after you remove the ability to start the game (bin/ExeFile)?
Can we assume that SiSi testing will have as much effect in the future as it had here?
Is it irresponsible to post that "[our] voices have been heard loud and clear and [you] been busy taking notes so [you]'d like to ask [us] to help [you] move forward (...)" -- each summer in 3 years, due to releasing bugs in beta to the live servers?
Would you say that CCP should have released the new launcher, if they had known the effects?
How long do you think the warning will be when you remove bin/ExeFile?
Should we cancel our accounts now, or does your notes tell you that you entirely ****ed up for the 3rd summer in row?
Given the almost 3k angry posts over 2 official threads (+ all the unofficial), do you recognise problems with the design itself of the launcher?
If you look at customer trust in the company, do you think this adds to or subtracts from that amount of trust? |
Spyke Spiegil
Republic University Minmatar Republic
0
|
Posted - 2013.05.25 13:21:00 -
[399] - Quote
CCP Atropos wrote:Spyke Spiegil wrote:after realizing that there are 2 threads for the same problem i had a look into the second one. As it turns out it is this second sticky note that contains the useful tips and now my problem with the launcher is solved...
thanks for all the people who responded to me and tried to help me!
fly save I was just drafting you an EVEMail to ask for further information to help debug your issue What solved it in the end, incase others are having the same problem?
thank you for your efforts!
first the description of my problem: I could not start the game via any file (not via steam and also not via eve.exe). I would try to start and simply nothing would happen. Via Steam a window would open as if I just closed the game...
I then followed these instructions and now it works.
|
James Amril-Kesh
4S Corporation RAZOR Alliance
5165
|
Posted - 2013.05.25 13:27:00 -
[400] - Quote
To all the people who say they're going to unsubscribe over added effort to log in or similar issues (not talking to the people who can't get into the game at all):
Do you seriously believe that this threat actually means anything in this context? Do you not realize that the more you use it over such trivial matters (especially when there are easy workarounds) the more it weakens your position in the future?
Sometimes I wonder how many people who threaten to unsubscribe actually end up doing it. -áMy (mostly boring) Youtube channel. |
|
Mr Floydy
Questionable Ethics. Ministry of Inappropriate Footwork
92
|
Posted - 2013.05.25 13:27:00 -
[401] - Quote
Not read through the thread - but what does this launcher even offer over the old one? It takes twice as long to log in 2 accounts now, the character name dropdown list doesn't even remember any characters (derp?) and I'm yet to find anything it does that the old one didn't do? |
Skex Relbore
Space Exploitation Inc Get Off My Lawn
239
|
Posted - 2013.05.25 13:31:00 -
[402] - Quote
CCP Guard wrote:Oraac Ensor wrote:CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-¦t this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful. Why do we "have to" do anything? This is YOUR foul-up, not ours. Ffs reinstate the old launcher NOW and go back to the drawing board with this until you can get it right. And by get it right I mean testing, and sorting out, ALL possible issues before you release it. And no, I can't log a bug report because I no longer have a sodding launcher. I have to step in at this point (not just to respond to you but also others) and point out that we aren't seeing massive number of people unable to log in according to our metrics. That being said I also want to make sure you understand that we are in no way making light of your dilemma and that we want to work with you, and for you, to make sure that you as a valued customer can enjoy the full services we offer. For this we offer a large and qualified group of customer support specialists along with developers working outside office hours looking at bug reports and communicating with those still affected. We've dealt with the issues that obviously hindered a large number of people from using our services and now we are working hard to sort out remaining issues, in some cases, to speed up that work, we will ask those experiencing problems to provide additional information. All of this is of course voluntary and we can only hope for your cooperation and support. If you cannot provide support for technical reasons that is of course very understandable and we want you to also know that CCP is not interested in billing customers for time that they are unable to use our products so that is again something our GMS will be happy to assist with. I hope this works out and feel free to message me personally if there's anything I can clarify.
This is like Microsoft ignoring the entire planets feedback about removing the start menu, the vast majority of testers and users told them it was a bad idea, that it was heavy handed and demonstrated a lack of understanding of how people actually use their product, but they went ahead anyway because their "data" showed that people didn't really use it to launch programs relying instead on shortcuts pinned to the task bar. What this ignored was how people only used those pinned applications for their most commonly used ones but relied on the start menu for applications that they only accessed occasionally.
They made erroneous assumptions of peoples use habits based on a misinterpretation of their data, instead of actually listening to the feedback from their testers and user community who told them it was a bad idea they shoved the change through anyway.
We all know how that worked for them, instead of the successful launch of what is otherwise an excellent operating system they're shouldering the blame for lackluster PC sales for the entire industry, massive consumer backlash and are now having to reverse their earlier decisions.
Seriously this is exactly the attitude that got you in trouble with Incarna, this whole "we know what's good for you" attitude and presumption that we'll just suck it up and accept the **** you shove down our throats, Well how did that work out for you in Incarna? How did that work out for Microsoft and Windows 8?
Your metrics are flawed and incomplete. People are not being prevented by logging in because they are not using the new launcher but are instead relying on the EXEfile method.
For example I use ISBoxer to log in my accounts. At this point I don't use any of it's repeating or advanced functions only it's window management and launching capabilities. Because I only use the launcher to update the client your metrics would not indicate that I am having problems logging in. But if you pushed your plan through and removed the EXEfile login option it would cause me massive usability issues.
That's the thing about metrics and data, if you aren't careful about how you interpret it you can come to very inaccurate conclusions. |
Dzen Avi
To Carna
0
|
Posted - 2013.05.25 13:44:00 -
[403] - Quote
Still cant log in!!! When I launch the launcher it shows this: screen 1 then after some time it turns to this screen 2 showing the error Error -324 when loading url https://login.eveonline.com/oauth/authorize/?client_id=eveLauncherTQ&lang=en&response_type=token&redirect_uri=https://login.eveonline.com/launcher?client_id=eveLauncherTQ&scope=eveClientToken
I never even see any play buttons or fields to enter login and password.
log files (Windows 7)
It seems that something is blocking response from the server on my pc. I also cant log in to the account management site and non of the programs using API keys (such as eve mon, eft, eve hq, pyfa) also see no response from the server. But everything works fine on my notebook. What may cause the problem on my PC? |
Miss Teri
Open University of Celestial Hardship
46
|
Posted - 2013.05.25 13:45:00 -
[404] - Quote
CCP Atropos wrote: In the current architecture, multiple installations are required for the ability to have multiple different settings profiles.
No it isn't.
You can simply change your environment settings before starting the game. Set USERPROFILE and you'll get logs and settings stored in another place. |
Alphea Abbra
Grim Determination Nulli Secunda
231
|
Posted - 2013.05.25 13:59:00 -
[405] - Quote
James Amril-Kesh wrote:To all the people who say they're going to unsubscribe over added effort to log in or similar issues (not talking to the people who can't get into the game at all):
Do you seriously believe that this threat actually means anything in this context? Do you not realize that the more you use it over such trivial matters (especially when there are easy workarounds) the more it weakens your position in the future?
Sometimes I wonder how many people who threaten to unsubscribe actually end up doing it. I might not be the best person to answer since I don't fit the type you describe, but I may be able to explain the difference between what I (and a number of other posters I've seen) advocate and what you describe. First, though, the direct increase of time it takes to log in accounts beyond the first is a clear reduction of efficiency compared to the earlier launcher. We lost usability. This is not a trivial matter from my point of view. Logging in should be so simple that any idiot can do it, and CCP managed to make it a chore. CCP has yet to actually acknowledge this (Apart from generic "we want good user experiences"). The bugfix / workaround will, according to CCP, be removed at a later date (I presume around the same time the launcher will suddenly become AWESOME). In this thread, Guard offered bribes and Atropos has so far rejected to answer any design-related questions.
Now, these problems would by themselves only be bad for CCP, but taking the summer expansions 2011, 2012 and now this in mind, this is not an isolated error in a sea of Excellence. CCP did not react to user feedback to the unified inventory in 2012, and back then they promised to learn ("Taking notes", "heard you loud and clear", "we will improve" etc). Obviously, this memo did not get around to everyone. Atropos even asks questions that makes it obvious that (s)he is oblivious to the use-cases, meaning that (s)he either did not do any use-case testing, didn't listen to feedback, went with (later) "awesome" over (current) usability or any combination.
Now, for the threats to unsubscribe ... I agree to a point. Threatening to unsub over everything will, just like crying wolf, ruin the message. However if people unsub and stay away until the issues clearly have been fixed, it would amount to crying wolf each time the wolf appeared (Even if the wolf came surprisingly often). However, that is not what I suggest and I have seen few others do so. The launcher isn't the whole game, after all. Instead, what I/we suggest is to unsub any alts where the effort/gain ratio has become skewed due to the launcher. This is directly relevant to the launcher failure. Of course, those who only threaten (And don't follow up on those threats) will necessarily weaken that threat later, both for themselves and anyone else. Such is life.
I hope this cleared up at least some peoples position. If you have any comments or questions to my argument, I'd like to hear it. ;) |
Onion Ring
Black-Wing
8
|
Posted - 2013.05.25 13:59:00 -
[406] - Quote
James Amril-Kesh wrote:To all the people who say they're going to unsubscribe over added effort to log in or similar issues (not talking to the people who can't get into the game at all):
Do you seriously believe that this threat actually means anything in this context? Do you not realize that the more you use it over such trivial matters (especially when there are easy workarounds) the more it weakens your position in the future?
Sometimes I wonder how many people who threaten to unsubscribe actually end up doing it.
I'd like to reiterate on the famous quote of a passed storm: GÇ£ItGÇÖs not what you say, itGÇÖs what you do,GÇ¥
I myself have set some and plan to adjust all my accounts to monthly payment.
This way i can react fast enough when the day comes when i can't login anymore.
It is the same thing as with last troubles in EVE. Many words are spoken in the forums, but nothing really happens.
What is so difficult in doing a rollback until the launcher really works? Would have been a sign of good will. But no. No can do. Never.
Then you learn that CCP doesn't know the dependencies and playstyles of their own players. You get very troubled and begin to focus on forums instead of playing the game, which makes you angry in return.
So it is again time for CCP to regain trust in some way. And it is not enough to dish out skillpoint compensation. What should i do with skillpoints anyway if i still can't login?
Monthly payment with quick reaction time for unsubscribing is my way of handling it now. And i am telling stating that in the survey that appear when you click unsubscribing.
It is a joke of not being able to login and having no means to pause a subscription.
|
I Love Boobies
All Hail Boobies
490
|
Posted - 2013.05.25 14:19:00 -
[407] - Quote
Kind of sad in my opinion that players themselves are in some cases finding fixes that CCP cannot. Should be CCPs job to make sure they have a working product when they release it, and not these issues they have had recently. Makes me wonder about the quality control process at CCP, and if perhaps some new method should be applied.
Perhaps making it much easier to get onto Singularity for people who aren't technologically advanced enough to accomplish the task of doing so in order to make the testing. Maybe some kind of opt in option when you install the Eve client that automatically sets up a Singularity client on your computer along with the Tranquility one. Adding some kind of incentive on Tranquility along with making the feature I described above would most likely make the testing more real world and more bugs could be found.
I think if there was easier access to Singularity with Tranquility incentives, CCP could get better real world results and find the bugs that need to be found without having all these release day problems. *removed inappropriate signature* - CCP Eterne |
|
CCP Atropos
C C P C C P Alliance
294
|
Posted - 2013.05.25 14:23:00 -
[408] - Quote
Alphea Abbra wrote:CCP Atropos wrote:I've updated the list of known issues with your post. I've sent you an EVEMail requesting further information, so please check your inbox. I freely acknowledge that the problems with people who can in no way access the game due to your work is more pressing than looking at the general design of your work, but I maintain that the fundamental design of the "new" "launcher" is so flawed that it merits a very throughout investigation. I find your inability to answer questions about the actual design (My own copy-pasted below) very discomforting, and your assumedly sincere questions about how the game works with more than one account and/or computer shows a profound lack of knowledge of use-case, testing or listening to feedback. I hope you shoulder your responsibility in this, even if it is uncomfortable. Alphea Abbra wrote:Do you have metrics for how many log in with the launcher, compared to those who do it without?
Will CCP repair the launcher (at least to former usability) before or after you remove the ability to start the game (bin/ExeFile)?
Can we assume that SiSi testing will have as much effect in the future as it had here?
Is it irresponsible to post that "[our] voices have been heard loud and clear and [you] been busy taking notes so [you]'d like to ask [us] to help [you] move forward (...)" -- each summer in 3 years, due to releasing bugs in beta to the live servers?
Would you say that CCP should have released the new launcher, if they had known the effects?
How long do you think the warning will be when you remove bin/ExeFile?
Should we cancel our accounts now, or does your notes tell you that you entirely ****ed up for the 3rd summer in row?
Given the almost 3k angry posts over 2 official threads (+ all the unofficial), do you recognise problems with the design itself of the launcher?
If you look at customer trust in the company, do you think this adds to or subtracts from that amount of trust?
Product Owner, EVE Launcher | Team Special Circumstances |
|
Oraac Ensor
School of Applied Knowledge Caldari State
197
|
Posted - 2013.05.25 14:28:00 -
[409] - Quote
Eh?
[Edit] Ah, that's better. |
Linuz Vip
Les Baleines sous Graviers Silent Ascension
0
|
Posted - 2013.05.25 14:29:00 -
[410] - Quote
CCP Guard wrote:...add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training)...
Thank you ! :)
++ Linuz Vip CEO Les Baleines sous Graviers |
|
Smoking Blunts
ZC Industries Dark Stripes
549
|
Posted - 2013.05.25 14:51:00 -
[411] - Quote
CCP Atropos wrote:
I'm addressing people's concerns as they come up, and since everyone is asking different things, it simply takes time. I've been reaching out via EVEMail, forum posts and bug reports to those suffering from fundamental bugs. I've also engaged with several people on the design of the Launcher, and I've been updating the second post in this very thread with changes and fixes as we roll them out (you should already have the latest changes now), and will continue to do so.
I shared my concerns in the sisi topic and there the same now
you have removed all the functionality that the old lancher/patcher had built in for multiboxers and replaced it with a longer process and a addition program that has to be left running just to get to eve in the name of single sign on.
why do you thing this is a good thing for your customers that can not possibly use single sign on to access all of there accounts? OMG when can i get a pic here
|
Ganric Nelkin
Center for Advanced Studies Gallente Federation
0
|
Posted - 2013.05.25 14:56:00 -
[412] - Quote
After all this time I still can't enter the game... It was all working just fine until Tuesdays 'update'.
I've tried every fix and workaround mentioned so far and more. I have two PC's and both have exactly the same issues!
If I run from exefile.exe my chars load, but I can't enter the game. If I run from the launcher my chars won't even load.
I sent log files with my petitions, but I can't actually see any of my petitions!
I'm starting to get the impression that those of us who are still having issuses have been abandoned by CCP, unless someone can convince me otherwise.
Are we going to get a refund of the game time we have lost?
|
Smoking Blunts
ZC Industries Dark Stripes
549
|
Posted - 2013.05.25 14:57:00 -
[413] - Quote
Ganric Nelkin wrote:After all this time I still can't enter the game... It was all working just fine until Tuesdays 'update'.
I've tried every fix and workaround mentioned so far and more. I have two PC's and both have exactly the same issues!
If I run from exefile.exe my chars load, but I can't enter the game. If I run from the launcher my chars won't even load.
I sent log files with my petitions, but I can't actually see any of my petitions!
I'm starting to get the impression that those of us who are still having issuses have been abandoned by CCP, unless someone can convince me otherwise.
Are we going to get a refund of the game time we have lost?
are you using the eve.exe in the bin folder located in the eve folder? OMG when can i get a pic here
|
Par'Gellen
250
|
Posted - 2013.05.25 15:00:00 -
[414] - Quote
Mr Floydy wrote:Not read through the thread - but what does this launcher even offer over the old one? It takes twice as long to log in 2 accounts now, the character name dropdown list doesn't even remember any characters (derp?) and I'm yet to find anything it does that the old one didn't do? Steps for logging in multiple accounts quickly with the new launcher:
1. Make sure the Autoplay checkbox in the lower right is checked and your Launcher is not set to close itself after starting the client (THIS IS CRUCIAL!).
2. Log in whatever account you like.
3. Click Switch User Account as soon as it's available to click on (virtually instant on my machine).
4. Repeat from step 2 until all your accounts are in.
5. Close the Launcher (or leave it open if you will need to do a lot of account hopping).
6. Done.
I've gotten pretty good at this since it was updated and now I can get into the game and bounce between accounts as fast (if not faster) than I could before using the old method. The only thing I miss now is the Log Off button that made switching characters on the same account faster. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Dzen Avi
To Carna
0
|
Posted - 2013.05.25 15:01:00 -
[415] - Quote
Finally!!! Found the way to skip the launcher! In the "bin" folder of EVE there is a file ExeFile.exe - it throws you directly to the old window when you choose your account and click play. Enjoy! |
Par'Gellen
250
|
Posted - 2013.05.25 15:02:00 -
[416] - Quote
Dzen Avi wrote:Finally!!! Found the way to skip the launcher! In the "bin" folder of EVE there is a file ExeFile.exe - it throws you directly to the old window when you choose your account and click play. Enjoy! Only for a few more days. CCP has already confirmed that the ability to do this will be removed. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Ganric Nelkin
Center for Advanced Studies Gallente Federation
0
|
Posted - 2013.05.25 15:03:00 -
[417] - Quote
Smoking Blunts wrote:Ganric Nelkin wrote:After all this time I still can't enter the game... It was all working just fine until Tuesdays 'update'.
I've tried every fix and workaround mentioned so far and more. I have two PC's and both have exactly the same issues!
If I run from exefile.exe my chars load, but I can't enter the game. If I run from the launcher my chars won't even load.
I sent log files with my petitions, but I can't actually see any of my petitions!
I'm starting to get the impression that those of us who are still having issuses have been abandoned by CCP, unless someone can convince me otherwise.
Are we going to get a refund of the game time we have lost?
are you using the eve.exe in the bin folder located in the eve folder?
To quote me "I've tried every fix and workaround mentioned so far and more." |
Smoking Blunts
ZC Industries Dark Stripes
549
|
Posted - 2013.05.25 15:04:00 -
[418] - Quote
Par'Gellen wrote:Mr Floydy wrote:Not read through the thread - but what does this launcher even offer over the old one? It takes twice as long to log in 2 accounts now, the character name dropdown list doesn't even remember any characters (derp?) and I'm yet to find anything it does that the old one didn't do? Steps for logging in multiple accounts quickly with the new launcher: 1. Make sure the Autoplay checkbox in the lower right is checked and your Launcher is not set to close itself after starting the client (THIS IS CRUCIAL!). 2. Log in whatever account you like. 3. Click Switch User Account as soon as it's available to click on (virtually instant on my machine). 4. Repeat from step 2 until all your accounts are in. 5. Close the Launcher (or leave it open if you will need to do a lot of account hopping). 6. Done.
no it is not.
I have 8 eve exe's on my start menu and all passwords in hot kets.
so I can access all my accounts and alts with 3 clicks or button presses. you cant do that with the launcher OMG when can i get a pic here
|
Kira Benzoid
The Scope Gallente Federation
0
|
Posted - 2013.05.25 15:07:00 -
[419] - Quote
Avira Antivirus prevents launcher autoupdate.
Disabling realtime scanning and / or internet (browser) security feature solved updating issue.
you might want to exclude launcher folder and website permanetly.
Software can be re-enabled after patch. |
Par'Gellen
250
|
Posted - 2013.05.25 15:07:00 -
[420] - Quote
Smoking Blunts wrote:Par'Gellen wrote:Mr Floydy wrote:Not read through the thread - but what does this launcher even offer over the old one? It takes twice as long to log in 2 accounts now, the character name dropdown list doesn't even remember any characters (derp?) and I'm yet to find anything it does that the old one didn't do? Steps for logging in multiple accounts quickly with the new launcher: 1. Make sure the Autoplay checkbox in the lower right is checked and your Launcher is not set to close itself after starting the client (THIS IS CRUCIAL!). 2. Log in whatever account you like. 3. Click Switch User Account as soon as it's available to click on (virtually instant on my machine). 4. Repeat from step 2 until all your accounts are in. 5. Close the Launcher (or leave it open if you will need to do a lot of account hopping). 6. Done. no it is not. I have 8 eve exe's on my start menu and all passwords in hot kets. so I can access all my accounts and alts with 3 clicks or button presses. you cant do that with the launcher Try it. It works for me every time. No need to have multiple folders for clients as all settings for each account are already stored in the settings folder (you can even copy them around and rename them if need be for syncing settings between accounts). I can detail my exact setup if you'd like. Let me know. It's extremely simple. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
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Smoking Blunts
ZC Industries Dark Stripes
549
|
Posted - 2013.05.25 15:15:00 -
[421] - Quote
Par'Gellen wrote:Try it. It works for me every time. No need to have multiple folders for clients as all settings for each account are already stored in the settings folder (you can eve copy them around if need be). I can detail my exact setup if you'd like. Let me know. It's extremely simple.
dude. it is not as fast dosnt matter how many times I try it. currently I do this 1. click exe. ( for alts hit log off) 2. hit password button 3. hit enter now logged in
with launcher its 1. click exe 2. focus on password 3. hit password button 4. click enter 5. either close launcher or leave open to swap alts. if I leave it open I now have 16 programs running for 8 clients(8 totally pointless ones), if I close it I add more steps for swapping alts.
have no idea how you think that makes my life easier OMG when can i get a pic here
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Oraac Ensor
School of Applied Knowledge Caldari State
199
|
Posted - 2013.05.25 15:17:00 -
[422] - Quote
Dzen Avi wrote:Finally!!! Found the way to skip the launcher! In the "bin" folder of EVE there is a file ExeFile.exe - it throws you directly to the old window when you choose your account and click play. Enjoy! Hmmm . . . |
Alphea Abbra
Grim Determination Nulli Secunda
231
|
Posted - 2013.05.25 15:20:00 -
[423] - Quote
CCP Atropos wrote:Alphea Abbra wrote:Will CCP repair the launcher (at least to former usability) before or after you remove the ability to start the game (bin/ExeFile)? You should note that we didn't remove the ability to logon through ExeFile.exe at the same time that we deployed the new EVE Launcher. It was always a risk that something could go wrong, and we didn't want to remove the only alternative. Whilst I can't give you an estimated time of arrival on when we will remove the old login screen, it will be at a point in time after people are comfortable with our new login paradigm and feel that the Launcher is offering them comparable functionality. Can I interpret this as your acceptance that the bugfix to the "new" "launcher" won't be removed?
Quote:The Singularity testing thread was run for almost four weeks, and to begin with was a goodwill opt in test. The logs we were seeing and the feedback we were getting, we felt that we were in a good position to release. One thing I have learnt is that goodwill testing isn't enough; for a change to the Launcher we should have made it a mandatory switch from the very beginning. It seems that you mistake my criticism as one based on lack of QA - that would be a mistake. I have no doubt that the majority of issues (settings and webservers in this case) were honest mistakes, and it is very clear from this and other threads that you have worked to solve those. That is why I, in the post you quoted here, prefaced it with asking you to not just consider the obvious flaws in the execution of the design, but the obvious flaws in the design itself. These problems are the ones I haven't seen you address at all, and it strikes me as symptomatic that in your direct responses to my post, you took my criticism as something else, or didn't respond, responded to something other than my question, or as below, didn't acknowledge it.
Quote:Alphea Abbra wrote:Given the almost 3k angry posts over 2 official threads (+ all the unofficial), do you recognise problems with the design itself of the launcher? The threads contain a real mix of responses: people initially unable to connect due to the webserver outage, people who dislike the design and paradigm change, people who have other computer issues and can't install the update at all, and more. I can't provide one answer that would speak to and answer all of them, doubly so given the rate at which the thread was growing; any response rapidly got lost in the other posts. |
Skex Relbore
Space Exploitation Inc Get Off My Lawn
239
|
Posted - 2013.05.25 15:22:00 -
[424] - Quote
Par'Gellen wrote:Try it. It works for me every time. No need to have multiple folders for clients as all settings for each account are already stored in the settings folder (you can even copy them around and rename them if need be for syncing settings between accounts). I can detail my exact setup if you'd like. Let me know. It's extremely simple.
I right click the ISboxer systray icon chose the character set I want and it launches all my clients for me with no further interaction, then I tab through enter passwords and I'm done each with their own environment variables and settings from a single install.
No way you are beating that functionality with this POS launcher,
Honestly I could give a damn about the launcher if they'd just leave the Exefile.exe functionality in place but apparently they don't believe in listening to their users. |
Par'Gellen
250
|
Posted - 2013.05.25 15:26:00 -
[425] - Quote
Just to be clear. If you have some bizarre scripted byzantine method for logging in your accounts faster that you could using the tools provided by CCP (now that they have fixed the "Launching..." delay) then I can fully understand how you'd be having trouble.
Keep in mind, no dev can anticipate every weird thing a user might do. Trust me I've been there. I've seen users break a steel ball with a rubber hammer. All a good dev can do is work within the scope of their own environment.
Anything else beyond that is coming from the goodness of their own heart and should not be demanded in raging posts about how some virtually incomprehensible tap dance no longer makes it rain.
I'm not saying there aren't issues that still need addressing. There are. However, with the steps I posted previously I'm just offering help to multiboxers for getting in quickly with the new launcher. If you refuse to do it this way then that is your call and bitching about it serves no purpose. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Smoking Blunts
ZC Industries Dark Stripes
549
|
Posted - 2013.05.25 15:35:00 -
[426] - Quote
Par'Gellen wrote:
Keep in mind, no dev can anticipate every weird thing a user might do. Trust me I've been there. I've seen users break a steel ball with a rubber hammer. All a good dev can do is work within the scope of their own environment.
the tool I was using are the ones I was provided by the eve client and the multibox support added to the old launcher/patcher after CCP took the time to hear peoples concerns and took the action any company should do when hearing of customer issues.
the tools are in fact still there, just have to by pass the extra program of annoyance that has been pushed onto us OMG when can i get a pic here
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CCP Atropos
C C P C C P Alliance
296
|
Posted - 2013.05.25 16:00:00 -
[427] - Quote
Par'Gellen wrote:Dzen Avi wrote:Finally!!! Found the way to skip the launcher! In the "bin" folder of EVE there is a file ExeFile.exe - it throws you directly to the old window when you choose your account and click play. Enjoy! Only for a few more days. CCP has already confirmed that the ability to do this will be removed. We've never given a date, so I don't know where you've come across the idea that it will be in a few days. In many threads so far I've stated that it won't be before Odyssey, and I even stated only a few posts previously in this very thread "Whilst I can't give you an estimated time of arrival on when we will remove the old login screen, it will be at a point in time after people are comfortable with our new login paradigm and feel that the Launcher is offering them comparable functionality."
That won't be in a "few days" Product Owner, EVE Launcher | Team Special Circumstances |
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Kyjen Geashi
University of Caille Gallente Federation
0
|
Posted - 2013.05.25 16:12:00 -
[428] - Quote
I need help with reinstalling EVE the message i get is Archive extraction failed: 3. |
Par'Gellen
250
|
Posted - 2013.05.25 16:13:00 -
[429] - Quote
CCP Atropos wrote:Par'Gellen wrote:Dzen Avi wrote:Finally!!! Found the way to skip the launcher! In the "bin" folder of EVE there is a file ExeFile.exe - it throws you directly to the old window when you choose your account and click play. Enjoy! Only for a few more days. CCP has already confirmed that the ability to do this will be removed. We've never given a date, so I don't know where you've come across the idea that it will be in a few days. In many threads so far I've stated that it won't be before Odyssey, and I even stated only a few posts previously in this very thread "Whilst I can't give you an estimated time of arrival on when we will remove the old login screen, it will be at a point in time after people are comfortable with our new login paradigm and feel that the Launcher is offering them comparable functionality." That won't be in a "few days" Odyssey is only a few days away. Unless something has changed that I missed. It is currently almost the end of May you know... CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Kyjen Geashi
University of Caille Gallente Federation
0
|
Posted - 2013.05.25 16:15:00 -
[430] - Quote
i was not able to update the launcher so i thought that reinstalling EVE would help
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CCP Atropos
C C P C C P Alliance
296
|
Posted - 2013.05.25 16:16:00 -
[431] - Quote
Alphea Abbra wrote:Can I interpret this as your acceptance that the bugfix to the "new" "launcher" won't be removed? Yes
Alphea Abbra wrote:It seems that you mistake my criticism as one based on lack of QA - that would be a mistake. I have no doubt that the majority of issues (settings and webservers in this case) were honest mistakes, and it is very clear from this and other threads that you have worked to solve those. That is why I, in the post you quoted here, prefaced it with asking you to not just consider the obvious flaws in the execution of the design, but the obvious flaws in the design itself. These problems are the ones I haven't seen you address at all, and it strikes me as symptomatic that in your direct responses to my post, you took my criticism as something else, or didn't respond, responded to something other than my question, or as below, didn't acknowledge it. If you feel I didn't answer your question then I apologise, it's not my intent to prevaricate.
Alphea Abbra wrote:CCP Atropos wrote:Alphea Abbra wrote:Given the almost 3k angry posts over 2 official threads (+ all the unofficial), do you recognise problems with the design itself of the launcher? The threads contain a real mix of responses: people initially unable to connect due to the webserver outage, people who dislike the design and paradigm change, people who have other computer issues and can't install the update at all, and more. I can't provide one answer that would speak to and answer all of them, doubly so given the rate at which the thread was growing; any response rapidly got lost in the other posts. [/quote] You will need to itemise the problems you see with the EVE Launcher if you want exact answer, since what one person may see as a problem, others might not: you need only look at some of the posts only a few before this one to see that there are already differing opinions on what people deem a problem; for example those discussing the usage of multiple accounts.
I saw a post stating that they found it fine to log in with multiple accounts, saying it was as fast, if not faster, than the old method. I now have to determine if that person is the exception or not, and to do that people need to forward me their issues and concerns. Many already have, and I think it's safe to conclude that in this instance it was an exceptional case, and not representative of everyone else. I'm not going to tell you that the design is perfect, but it's something that we're actively iterating upon: there have been changes made to the design already, taken directly from our own experience and the player feedback here. Product Owner, EVE Launcher | Team Special Circumstances |
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Kyjen Geashi
University of Caille Gallente Federation
0
|
Posted - 2013.05.25 16:23:00 -
[432] - Quote
well i can't even get in game or do any thing with it at all so if this is what i get i could stop all of it and keep my money for other things all i'm trying do is get help because every thing i tried has not worked. |
Kyjen Geashi
University of Caille Gallente Federation
0
|
Posted - 2013.05.25 16:24:00 -
[433] - Quote
plus i uninstalled the game so yeah no way to play now |
Par'Gellen
250
|
Posted - 2013.05.25 16:24:00 -
[434] - Quote
CCP Atropos wrote: saw a post stating that they found it fine to log in with multiple accounts, saying it was as fast, if not faster, than the old method. I now have to determine if that person is the exception or not, and to do that people need to forward me their issues and concerns. Many already have, and I think it's safe to conclude that in this instance it was an exceptional case, and not representative of everyone else. I'm not going to tell you that the design is perfect, but it's something that we're actively iterating upon: there have been changes made to the design already, taken directly from our own experience and the player feedback here. If you are talking about my post earlier I can't imagine how I would be the exception to the rule. I just open the launcher, select the account I'd like to log in, enter password, click log in, then click switch user account, repeat. Very fast. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Kyjen Geashi
University of Caille Gallente Federation
0
|
Posted - 2013.05.25 16:30:00 -
[435] - Quote
no it's ok i was trying to fix it on my end and to see if it was my system that was the problem but i can't even get the game installed now. |
Serious Desire
Annoyance. Primal Force
5
|
Posted - 2013.05.25 16:39:00 -
[436] - Quote
New launcher sucks guys. One step forward two steps back.
What happened to the ability to "log off" button? I guess you didn't think we liked that little tidbit so you removed it? Nice customer focused programming there.
I agree with all the other 22 pages of responses in this topic. You've screwed the pooch on multi-account users, basically giving them the finger.
Oh well. 7 years of this. I'm obviously a glutton for punishment. |
Kyjen Geashi
University of Caille Gallente Federation
0
|
Posted - 2013.05.25 16:41:00 -
[437] - Quote
oh and the offline installer does not work at this moment. Not sure why but i'm in limbo till thay fix there install server and file structure because i should have problems downloads of any files needed for EVE |
Smoking Blunts
ZC Industries Dark Stripes
549
|
Posted - 2013.05.25 16:42:00 -
[438] - Quote
Serious Desire wrote:New launcher sucks guys. One step forward two steps back.
What happened to the ability to "log off" button? I guess you didn't think we liked that little tidbit so you removed it? Nice customer focused programming there.
I agree with all the other 22 pages of responses in this topic. You've screwed the pooch on multi-account users, basically giving them the finger.
Oh well. 7 years of this. I'm obviously a glutton for punishment.
just keep using the eve exe in the bin folder. as its been stated that its not going to be removed any time soon.
granted you need to use the launcher to patch the client. but that I think is a small price to pay to keep multibox functionality in the client OMG when can i get a pic here
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Par'Gellen
250
|
Posted - 2013.05.25 16:43:00 -
[439] - Quote
I should probably add that I'm on Windows 7 64-bit and get no zombie launchers. XP mileage may vary using my method above. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
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CCP Atropos
C C P C C P Alliance
296
|
Posted - 2013.05.25 16:44:00 -
[440] - Quote
Kyjen Geashi wrote:oh and the offline installer does not work at this moment. Not sure why but i'm in limbo till thay fix there install server and file structure because i should have problems downloads of any files needed for EVE I don't know of any issues with the offline installer. I can provide you with hashes of the files if you're experiencing a corruption whilst downloading, or wish to use an alternate download manager.
From my experience, error messages like the one you posted originally point to a corrupted download. Product Owner, EVE Launcher | Team Special Circumstances |
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Smoking Blunts
ZC Industries Dark Stripes
549
|
Posted - 2013.05.25 16:46:00 -
[441] - Quote
Par'Gellen wrote:I should probably add that I'm on Windows 7 64-bit and get no zombie launchers. XP mileage may vary using my method above.
me too, I just don't like the fact with 8 installs I need to give 700mb of ram to a program just to open a program. that's nearly a whole clients worth of ram right there OMG when can i get a pic here
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Kyjen Geashi
University of Caille Gallente Federation
0
|
Posted - 2013.05.25 16:46:00 -
[442] - Quote
that eseyer sead then it is to do if the Bin folder was uninstalled now i can't even install the game because the installer does not work any more |
Kyjen Geashi
University of Caille Gallente Federation
0
|
Posted - 2013.05.25 16:48:00 -
[443] - Quote
payload 1 and 2 have 0 bytes so there of no use to fix my problem |
Par'Gellen
250
|
Posted - 2013.05.25 16:50:00 -
[444] - Quote
Smoking Blunts wrote:Par'Gellen wrote:I should probably add that I'm on Windows 7 64-bit and get no zombie launchers. XP mileage may vary using my method above. me too, I just don't like the fact with 8 installs I need to give 700mb of ram to a program just to open a program. that's nearly a whole clients worth of ram right there Odd. I leave the launcher open indefinitely while playing and right now with 4 accounts in it is using 123MB. That is an incredibly large number for something as simple as a launcher and I was quite surprised to see it that high. That has been my experience with Python though. It eats memory like popcorn :( CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Kyjen Geashi
University of Caille Gallente Federation
0
|
Posted - 2013.05.25 16:52:00 -
[445] - Quote
how meny times do i have to download the installer an keep in mined that the old installer well not work as well. |
Smoking Blunts
ZC Industries Dark Stripes
549
|
Posted - 2013.05.25 16:53:00 -
[446] - Quote
Par'Gellen wrote:Smoking Blunts wrote:Par'Gellen wrote:I should probably add that I'm on Windows 7 64-bit and get no zombie launchers. XP mileage may vary using my method above. me too, I just don't like the fact with 8 installs I need to give 700mb of ram to a program just to open a program. that's nearly a whole clients worth of ram right there Odd. I leave the launcher open indefinitely while playing and right now with 4 accounts in it is using 123MB. That is an incredibly large number for something as simple as a launcher and I was quite surprised to see it that high. That has been my experience with Python though. It eats memory like popcorn :(
8 launchers for 8 clients from 8 installs.
each account has its own client, for setting, monitor allocations and account names(I forget which is which all the time, so the short cut is called that accounts toons) OMG when can i get a pic here
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Par'Gellen
250
|
Posted - 2013.05.25 17:02:00 -
[447] - Quote
Here is an idea for alleviating the launcher's python memory bloat issue. How about adding into the launcher the ability to enter specific client path and startup information for each account? This way you can launch multiple clients from different paths from the same launcher and would be a very simple thing to do. It could easily be coded in an afternoon (if that). CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Kblackjack54
Mercurialis Inc. RAZOR Alliance
106
|
Posted - 2013.05.25 17:03:00 -
[448] - Quote
All depends on your choice of 'Method' used when logging in multiple characters.
My own personal choice is to select those needed for a list of over forty 'Corp works a *****' then using the 'ExE' open the required numbers of clients, fill in the details and hit connect on each screen,,Pre Selection method I believe some have called it, this allows me to log in 10 or so clients....without the background clutter of multiple log in screens currently reported in these forums, just leaves me with a neat row of ' Evefile.exe *32 ' equaling the number of clients I have running and nothing more.
Others appear to be happy to trudge through the current log on screen process and accept the crud that goes with it including the eyesore of the log in screen.
My guess would be the purist players will go for the former method every time when using large numbers of characters simply for the ease of use.
Comments heard when discussing this mess in Corp and Alliance often revolve around the fact that it is felt the log in process currently offered is slow tedious and unduly effected by intrusive advertising which is not why they come to play EVE, commercial considerations aside it should also be noted that when asked what sort of time they spend reading EVE forums and more interestingly when they do this reveals they actually do spend a lot of time there, but normally when log into the game and either engaged in some mundane activity or sitting in stations were they have all the other benefits that come with being logged in to hand, and not when logging into the game. |
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CCP Atropos
C C P C C P Alliance
296
|
Posted - 2013.05.25 17:05:00 -
[449] - Quote
Par'Gellen wrote:CCP Atropos wrote: saw a post stating that they found it fine to log in with multiple accounts, saying it was as fast, if not faster, than the old method. I now have to determine if that person is the exception or not, and to do that people need to forward me their issues and concerns. Many already have, and I think it's safe to conclude that in this instance it was an exceptional case, and not representative of everyone else. I'm not going to tell you that the design is perfect, but it's something that we're actively iterating upon: there have been changes made to the design already, taken directly from our own experience and the player feedback here. If you are talking about my post earlier I can't imagine how I would be the exception to the rule. I just open the launcher, select the account I'd like to log in, enter password, click log in, then click switch user account, repeat. Very fast. Please don't misconstrue what I said; I love the fact that you find it better and faster (that was essentially the point) it's just that from the tone of the forum not many people agree with your position.
I want to work with those who don't agree and find either ways to meet them in the middle, bring them around to my point of thinking or come up with an acceptable solution Product Owner, EVE Launcher | Team Special Circumstances |
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Par'Gellen
250
|
Posted - 2013.05.25 17:07:00 -
[450] - Quote
CCP Atropos wrote:Par'Gellen wrote:CCP Atropos wrote: saw a post stating that they found it fine to log in with multiple accounts, saying it was as fast, if not faster, than the old method. I now have to determine if that person is the exception or not, and to do that people need to forward me their issues and concerns. Many already have, and I think it's safe to conclude that in this instance it was an exceptional case, and not representative of everyone else. I'm not going to tell you that the design is perfect, but it's something that we're actively iterating upon: there have been changes made to the design already, taken directly from our own experience and the player feedback here. If you are talking about my post earlier I can't imagine how I would be the exception to the rule. I just open the launcher, select the account I'd like to log in, enter password, click log in, then click switch user account, repeat. Very fast. Please don't misconstrue what I said; I love the fact that you find it better and faster (that was essentially the point) it's just that from the tone of the forum not many people agree with your position. I want to work with those who don't agree and find either ways to meet them in the middle, bring them around to my point of thinking or come up with an acceptable solution Oh sorry for the misunderstanding. I thought you meant you were wondering if my method was strange. I was just saying I couldn't imagine how using the product as intended might be an odd way of doing it My bad. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
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Salpun
Paramount Commerce
499
|
Posted - 2013.05.25 17:08:00 -
[451] - Quote
Official comment about this thread please.
https://forums.eveonline.com/default.aspx?g=posts&t=239683&find=unread |
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CCP Atropos
C C P C C P Alliance
296
|
Posted - 2013.05.25 17:09:00 -
[452] - Quote
What kind of comment are you looking for? Product Owner, EVE Launcher | Team Special Circumstances |
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Smoking Blunts
ZC Industries Dark Stripes
550
|
Posted - 2013.05.25 17:10:00 -
[453] - Quote
CCP Atropos wrote:Par'Gellen wrote:CCP Atropos wrote: saw a post stating that they found it fine to log in with multiple accounts, saying it was as fast, if not faster, than the old method. I now have to determine if that person is the exception or not, and to do that people need to forward me their issues and concerns. Many already have, and I think it's safe to conclude that in this instance it was an exceptional case, and not representative of everyone else. I'm not going to tell you that the design is perfect, but it's something that we're actively iterating upon: there have been changes made to the design already, taken directly from our own experience and the player feedback here. If you are talking about my post earlier I can't imagine how I would be the exception to the rule. I just open the launcher, select the account I'd like to log in, enter password, click log in, then click switch user account, repeat. Very fast. Please don't misconstrue what I said; I love the fact that you find it better and faster (that was essentially the point) it's just that from the tone of the forum not many people agree with your position. I want to work with those who don't agree and find either ways to meet them in the middle, bring them around to my point of thinking or come up with an acceptable solution
tbh if you said you wont ever get rid of the bin folder bypass id never post on this subject again.
its a solution that im happy with and offers me the functionality that I need OMG when can i get a pic here
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Hagbard Solaris
Omega Eternal
2
|
Posted - 2013.05.25 17:14:00 -
[454] - Quote
I Love Boobies wrote:Kind of sad in my opinion that players themselves are in some cases finding fixes that CCP cannot. Should be CCPs job to make sure they have a working product when they release it, and not these issues they have had recently. Makes me wonder about the quality control process at CCP, and if perhaps some new method should be applied.
Perhaps making it much easier to get onto Singularity for people who aren't technologically advanced enough to accomplish the task of doing so in order to make the testing. Maybe some kind of opt in option when you install the Eve client that automatically sets up a Singularity client on your computer along with the Tranquility one. Adding some kind of incentive on Tranquility along with making the feature I described above would most likely make the testing more real world and more bugs could be found.
I think if there was easier access to Singularity with Tranquility incentives, CCP could get better real world results and find the bugs that need to be found without having all these release day problems.
On the first point, you are absolutely correct. I realize that CCP cannot test every type of user installation in house, but basics like Non-Admin user problems based on storing data in the program files directory (against Microsoft's published development guidelines) and zombie launcher processes should have been easily found by CCP in house and corrected before release. For the second point, CCP has pages of feedback from SiSi testing of this new launcher from real world users. Several of the bugs currently in the Tranquility launcher were posted, and CCP ignored them. CCP released the launcher anyway, and these same bugs are now reported in these feedback threads. All the real world feedback in the universe is useless if the developers choose to ignore it. |
Salpun
Paramount Commerce
499
|
Posted - 2013.05.25 17:14:00 -
[455] - Quote
CCP Atropos wrote:What kind of comment are you looking for? Likely hood of official launcher getting same functionality soon. Strength of his code? Could you just borrow his code and all would be well or now that a player has coded it will it take longer for same functionality to reach the launcher.
His launcher was going to be brought up some time might as well be ahead of the issue. |
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CCP Atropos
C C P C C P Alliance
296
|
Posted - 2013.05.25 17:15:00 -
[456] - Quote
Smoking Blunts wrote:tbh if you said you wont ever get rid of the bin folder bypass id never post on this subject again.
its a solution that im happy with and offers me the functionality that I need I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher. Product Owner, EVE Launcher | Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
297
|
Posted - 2013.05.25 17:22:00 -
[457] - Quote
Salpun wrote:CCP Atropos wrote:What kind of comment are you looking for? Likely hood of official launcher getting same functionality soon. Strength of his code? Could you just borrow his code and all would be well or now that a player has coded it will it take longer for same functionality to reach the launcher. His launcher was going to be brought up some time might as well be ahead of the issue. Most of the features that are in the linked thread were on our backlog except the storage of passwords. Password storage wasn't done in the EVE client for security reasons and we don't do it in the EVE Launcher for those same reasons. As for when, I can't really say. I also would not like to comment on the code; primarily because it could be misconstrued as some sort of official support or endorsement or the code, project and initiative. Product Owner, EVE Launcher | Team Special Circumstances |
|
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
12
|
Posted - 2013.05.25 17:23:00 -
[458] - Quote
CCP Atropos wrote:What kind of comment are you looking for?
Perhaps a " yes we think this is a good idea / crap idea / not misuse of code according to eula ???? (At least that is the answer i personaly hope to see on this question) |
Salpun
Paramount Commerce
499
|
Posted - 2013.05.25 17:24:00 -
[459] - Quote
CCP Atropos wrote:Salpun wrote:CCP Atropos wrote:What kind of comment are you looking for? Likely hood of official launcher getting same functionality soon. Strength of his code? Could you just borrow his code and all would be well or now that a player has coded it will it take longer for same functionality to reach the launcher. His launcher was going to be brought up some time might as well be ahead of the issue. Most of the features that are in the linked thread were on our backlog except the storage of passwords. Password storage wasn't done in the EVE client for security reasons and we don't do it in the EVE Launcher for those same reasons. As for when, I can't really say. I also would not like to comment on the code; primarily because it could be misconstrued as some sort of official support or endorsement or the code, project and initiative. Thanks just getting it on the record. |
Smoking Blunts
ZC Industries Dark Stripes
550
|
Posted - 2013.05.25 17:30:00 -
[460] - Quote
CCP Atropos wrote:Smoking Blunts wrote:tbh if you said you wont ever get rid of the bin folder bypass id never post on this subject again.
its a solution that im happy with and offers me the functionality that I need I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.
the functionality was in the old launcher/patcher. SSO and your whole concept behind it will continue to break it for multiaccount holders.
I don't want a single account name and password for all my accounts - its less secure I don't want some token thing to add an extra step to logging in. i dont want 2 programs running on my pc just so i can get 1 eve client to work I don't care about your voice coms and facebook pages, twitch tv and other such waste of time
I just want to get to each account individually with the 3 steps(or less) I currently use. like I have done for the bulk of the last 8 years ive played. its not about change, meh change isn't an issue UNLESS its a loss of functionality i.e. the current launcher
if all your trying to achive is a way of linking accounts together so you can track them. let me do that via account managment OMG when can i get a pic here
|
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Sarmatiko
1146
|
Posted - 2013.05.25 17:41:00 -
[461] - Quote
CCP Atropos wrote:Password storage wasn't done in the EVE client for security reasons and we don't do it in the EVE Launcher for those same reasons. Guess we have to use 3rd party tools then, switching to even more insecure zone of custom code, because CCP is unwilling to provide this feature officially.
ps: I occasionally play GW2 and their launcher has "save password" function from the early beta and this is extremely useful. While concerns about user security are valid, please let me worry about my own security. After all, if someone breaks into my computer (physically\remotely), stealing all data (including encrypted password storage) - EVE account credentials will be the least important thing to worry about. -¥ |
Salpun
Paramount Commerce
499
|
Posted - 2013.05.25 17:46:00 -
[462] - Quote
When I hear SSO I think yay I can sign into a master account interface select the computer template I am logging into and EVE will launch with the same setup I had when I closed it down. Sounds like great use of the CREST interface to me. |
James Amril-Kesh
4S Corporation RAZOR Alliance
5166
|
Posted - 2013.05.25 17:48:00 -
[463] - Quote
Sarmatiko wrote:While concerns about user security are valid, please let me worry about my own security. And who do you come running to whenever your account gets accessed by someone without your knowledge or consent? That's right, CCP. Statements like "let me worry about my own security" aren't enough to simply remove liability, nor are they or any disclaimers or agreements going to stop people from petitioning if their accounts are or are suspected to be compromised. -áMy (mostly boring) Youtube channel. |
Niding
Polaris Project Curatores Veritatis Alliance
18
|
Posted - 2013.05.25 17:51:00 -
[464] - Quote
I kinda get why they are using the lancher to promote Twitch for example.
Lately EVE has made it to the frontpage of the twitch games page, intitally thru the efforts of streamers like Mad_ani and Mittens etc, and it seems like CCP has taken note of this. Alot of potential customers will randomly click on frontpage streams of Twitch looking for entertainment. A % of these will sign up for a trial and possibly become paying customers. I get that part.
But making the CURRENT userbase suffer for a promotional tool (in part) isnt a way to go forward. Ive been a twitch viewer long time before CCP took notice of it, and there is absolutly nothing on the launcher that I even have the slightest intrest of.
I know you have said repeatedly you will remove the EXEFILE gamestart feature, but only when customers are satisfied with the new launcher. Based on what I see from the launcher functionality, I have a hard time seeing you will ever reach that level. I hope Im wrong in that assumption.
Im betting at one point when forum has quieted down somewhat you take that as a "everything is ok" sign and just goes ahead with the final step (no more exefile start).
With the inevitable threadnaughts. |
Hagbard Solaris
Omega Eternal
2
|
Posted - 2013.05.25 17:57:00 -
[465] - Quote
Niding wrote:I kinda get why they are using the lancher to promote Twitch for example.
Lately EVE has made it to the frontpage of the twitch games page, intitally thru the efforts of streamers like Mad_ani and Mittens etc, and it seems like CCP has taken note of this. Alot of potential customers will randomly click on frontpage streams of Twitch looking for entertainment. A % of these will sign up for a trial and possibly become paying customers. I get that part.
But making the CURRENT userbase suffer for a promotional tool (in part) isnt a way to go forward. Ive been a twitch viewer long time before CCP took notice of it, and there is absolutly nothing on the launcher that I even have the slightest intrest of.
I know you have said repeatedly you will remove the EXEFILE gamestart feature, but only when customers are satisfied with the new launcher. Based on what I see from the launcher functionality, I have a hard time seeing you will ever reach that level. I hope Im wrong in that assumption.
Im betting at one point when forum has quieted down somewhat you take that as a "everything is ok" sign and just goes ahead with the final step (no more exefile start).
With the inevitable threadnaughts.
This. THIS. A THOUSAND times this. As soon as we stop getting on CCPs arse about their broken new launcher, they will assume we all now love the smeggin' thing. The answer, of course, is to continue threadnaught after threadnaught until they realise that the paying userbase they already have prefers functionality to neat new pictures and links to everything a 12 year old with ADHD needs to keep them staring at CCP's adverts. |
Lysa Riay
Pator Tech School Minmatar Republic
76
|
Posted - 2013.05.25 18:00:00 -
[466] - Quote
Just give me back the pre-launcher days option back of open EVE and login on 1 of my remembered accounts! Old version of the Launcher was better than this new one, but is still pointless!
I want to play EvE-Online, not change user name, enter password, accept EULA, launch game - Everytime I want to log 1 (or more) of my 4 accounts on!!!
It should be Choose Account (or add & remember a new one) , enter password, PLAY (EULA only if you update it & ONCE per client (not account))
How HARD is it to understand that I pay to play, not 'fart about' with a launcher???
And if this annoys the marketing machine, then they know how I feel! Could Klang take the (now rotting) pizzas out as they leave the building plz. |
MaRU2760 133
Veerhouven Ventures
36
|
Posted - 2013.05.25 18:03:00 -
[467] - Quote
James Amril-Kesh wrote:To all the people who say they're going to unsubscribe over added effort to log in or similar issues (not talking to the people who can't get into the game at all):
Do you seriously believe that this threat actually means anything in this context? Do you not realize that the more you use it over such trivial matters (especially when there are easy workarounds) the more it weakens your position in the future?
Sometimes I wonder how many people who threaten to unsubscribe actually end up doing it.
After Incarna, I shut down three of my 5 accounts. I didn't totally unsubscribe, but I never threatened to, either.
|
Sarmatiko
1146
|
Posted - 2013.05.25 18:04:00 -
[468] - Quote
James Amril-Kesh wrote:Sarmatiko wrote:While concerns about user security are valid, please let me worry about my own security. And who do you come running to whenever your account gets accessed by someone without your knowledge or consent? That's right, CCP. Once again for my "argue-all-the-things" buddy: let me worry about my own local password storage safety. It's not like CCP currently protecting end users from protocol sniffing, backdors and other nasty things. It's not like they forcing us to change passwords regularly, increasing overall accounts security.
It's 2013 already, and SSO thing is here. There is a lot of additional things that increase security for regular users, without relying on password insecurity - email authorization (currently annoys me works in GW2, each time my subnet changes), mobile authentication (FF 2011 tokens, anyone?), SMS authentication, you name it.
And yes, if for some reason someone hacks my account I will go straight to support. And they will help me to resolve this issue, even if I'm total idiot without computer knowledge using "123456" password for all my accounts - because this is what support do. -¥ |
Salpun
Paramount Commerce
499
|
Posted - 2013.05.25 18:07:00 -
[469] - Quote
A slimmed down expert user version should be generated. People will complain until its part of the launcher. |
Niding
Polaris Project Curatores Veritatis Alliance
19
|
Posted - 2013.05.25 18:09:00 -
[470] - Quote
Threats to "emorageQuit!!111" isnt effective, I agree.
But if something isnt designed or performing as it was intended, or with secondary effects not realised on release, then its only natural to post on this forum to make CCP aware of it. Making a trip to Iceland to convey your misgivings might be a bit over the top. (possibly land you a restraining order). |
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Alphea Abbra
Grim Determination Nulli Secunda
231
|
Posted - 2013.05.25 18:10:00 -
[471] - Quote
CCP Atropos wrote:Smoking Blunts wrote:tbh if you said you wont ever get rid of the bin folder bypass id never post on this subject again.
its a solution that im happy with and offers me the functionality that I need I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher. I don't think I've been anything but blunt through this and the announcement thread, so why stop now? This promise should have been said before you even mentioned taking the bin/ExeFile bugfix away. At least some of my criticism would have been irrelevant in that case.
You asked before what I saw as problems with the launcher. I think my way of explaining it would be to say what I desire of a launcher, what I don't want in a launcher, and what I can't accept in a launcher.
I want the launcher to update my game (preferably fast, which is why I thought the peer-2-peer thing was nice); launch my game; give me access to repair tools. The launcher itself should be 1-click-done once I have started the launcher from Windows. I understand from a company perspective you also want news articles/dev blogs/patch notes etc., and although I personally don't need that and would disable it if I had the chance, I see no issues with it. What I don't want in a launcher is attempts to sell me anything, or load (or dependency on) anything from the web except actual game updates. These things have nothing to do with launching the game, and any sort of delay here is a clear-cut nuisance. What I can't accept in a launcher is social media (fb, twit, YT, myspace, G+, linkedin etc etc etc), and any extra clicks that are in the way of my use of the launcher: launching the game. The launcher should not do anything once I have launched the game.
If you build the launcher into the game (As it was when the login frontpage was the updater) then it should be even fewer clicks. For a main (From starting the launcher from Windows), it should be type password, enter (confirm pw), enter (select default char). For an alt, 1 click before that to select which one. Here, people who set their system up to handle separate clients should always only have the mains' login sequence. Currently, the login page does that, but the launcher doesn't. This is a question of design, the point I have contended.
Other things, such as 2 EULA accepts required per account per launcher, or verifying the client for 30-60 seconds, or "you seem offline, you can still rage on the EVE-O forums!", or memory bloat... to me seems like bugs that would be ironed out no matter which launcher design philosophy was used. They shouldn't happen, but ... well, software will always be buggy on first release.
Some time (I think FanFest 2011 or 2012) CCP talked about securing login services, master accounts etc. These issues would be meaningful to change the login procedures to accomodate. Right now, all I saw was that you took something that should be so simple that any idiot could do it, and turn it into a slow, meaningless caricature of a launcher, then promised to make it awesome later, and remove the workaround to escape from the launcher. I don't think anyone should be surprised at the outrage.
With the promise you made above, however, I'll be waiting to see what you do, not what you say. |
Alphea Abbra
Grim Determination Nulli Secunda
231
|
Posted - 2013.05.25 18:20:00 -
[472] - Quote
James Amril-Kesh wrote:And who do you come running to whenever your account gets accessed by someone without your knowledge or consent? That's right, CCP. Statements like "let me worry about my own security" aren't enough to simply remove liability, nor are they or any disclaimers or agreements going to stop people from petitioning if their accounts are or are suspected to be compromised. If someone gets remote access to locally stored password for EVE on my PC, they probably also have access to all other locally stored passwords (Browser-remembered, saved somewhere, cookies to mails with them etc), and if someone has physical access they could probably access my bank details among other things. In the first case, EVE would be #5 or #6 on my worries, while in the second case it would be at the bottom along with forum accounts or steam-games (or equivalents). |
MaRU2760 133
Veerhouven Ventures
36
|
Posted - 2013.05.25 18:23:00 -
[473] - Quote
Kyjen Geashi wrote:oh and the offline installer does not work at this moment. Not sure why but i'm in limbo till thay fix there install server and file structure because i should have problems downloads of any files needed for EVE
We're not ignoring you. It's just that your problem is a little different than most. I had to uninstall/reinstall to get back into the game, but I didn't have any problems.
Sorry.
|
Par'Gellen
250
|
Posted - 2013.05.25 18:27:00 -
[474] - Quote
MaRU2760 133 wrote:James Amril-Kesh wrote:To all the people who say they're going to unsubscribe over added effort to log in or similar issues (not talking to the people who can't get into the game at all):
Do you seriously believe that this threat actually means anything in this context? Do you not realize that the more you use it over such trivial matters (especially when there are easy workarounds) the more it weakens your position in the future?
Sometimes I wonder how many people who threaten to unsubscribe actually end up doing it. After Incarna, I shut down three of my 5 accounts. I didn't totally unsubscribe, but I never threatened to, either. I did something similar after the Uniborked Inventory patch. After being subjected to the jackassery and indifference of a certain CCP employee here on the forums I decided it was time for a break. So I let my subs run dry on all 4 accounts. Only reason I came back almost a year later was for the friends I missed.
I am SO glad that certain guy hasn't decided to weigh in with his numbskullery here yet. He'd probably have me quitting again for sure.
Thank you Atropos for being a civil and understanding dev. It really goes a long way. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
MaRU2760 133
Veerhouven Ventures
36
|
Posted - 2013.05.25 18:31:00 -
[475] - Quote
Par'Gellen wrote:Here is an idea for alleviating the launcher's python memory bloat issue. How about adding into the launcher the ability to enter specific client path and startup information for each account? This way you can launch multiple clients from different paths from the same launcher and would be a very simple thing to do. It could easily be coded in an afternoon (if that).
How about cutting out all the bling? It's a launcher for chrisake. It's a launcher after all. It should launch, ONLY.
|
Niding
Polaris Project Curatores Veritatis Alliance
19
|
Posted - 2013.05.25 18:42:00 -
[476] - Quote
MaRU2760 133 wrote:Par'Gellen wrote:Here is an idea for alleviating the launcher's python memory bloat issue. How about adding into the launcher the ability to enter specific client path and startup information for each account? This way you can launch multiple clients from different paths from the same launcher and would be a very simple thing to do. It could easily be coded in an afternoon (if that). How about cutting out all the bling? It's a launcher for chrisake. It's a launcher after all. It should launch, ONLY.
Its not exactly hard to understand why they do this.
When advertisement interrupts you TV movie its not cause the TV program caster thinks you LOVE to watch ads, but cause they make money off it. The comparison can be made to this new launcher, tho the money gains are indirect.
Makes sense from a economic point of view, but not when performance is screwed around with, pissing off your current customers.
Also; I think its reasonably safe to assume a fair % of the customers do not read EVE-O forum regularly, nor aware of channels like Twitch; so reaching them thru a launcher that you are FORCED to look at each time you want to log into the game is a reasonably good idea on paper, IF it had been implimented well. Which it so far hasnt. |
Sarmatiko
1146
|
Posted - 2013.05.25 18:52:00 -
[477] - Quote
Niding wrote:Also; I think its reasonably safe to assume a fair % of the customers do not read EVE-O forum regularly, nor aware of channels like Twitch; so reaching them thru a launcher that you are FORCED to look at each time you want to log into the game is a reasonably good idea on paper, IF it had been implimented well. Which it so far hasnt. I find those launcher ads unattractive and hardly noticeable in comparison to old login screen one-time advertisements. OFC only CCP have click metrics and they may show other picture, but I still think that launcher ads will have less informative value than old splashes. -¥ |
Salpun
Paramount Commerce
500
|
Posted - 2013.05.25 19:00:00 -
[478] - Quote
Sarmatiko wrote:Niding wrote:Also; I think its reasonably safe to assume a fair % of the customers do not read EVE-O forum regularly, nor aware of channels like Twitch; so reaching them thru a launcher that you are FORCED to look at each time you want to log into the game is a reasonably good idea on paper, IF it had been implimented well. Which it so far hasnt. I find those launcher ads unattractive and hardly noticeable in comparison to old login screen one-time advertisements. OFC only CCP have click metrics and they may show other picture, but I still think that launcher ads will have less informative value than old splashes. They really need a chat channel linked to the location information menu that they can use for live events, in eve announcements and dev blog information awareness. That would get some back lash also however. |
Cas Mania
League of Non-Aligned Worlds Nulli Secunda
58
|
Posted - 2013.05.25 19:00:00 -
[479] - Quote
Looks like it's time to start shooting a monument again. |
Par'Gellen
250
|
Posted - 2013.05.25 19:03:00 -
[480] - Quote
Niding wrote:Also; I think its reasonably safe to assume a fair % of the customers do not read EVE-O forum regularly This is true. I flew through a heavily populated system earlier and people were talking in local about getting 50k skillpoints and most of them had no idea where they came from or why. I also found it interesting that they were talking about issues with the launcher as well. Apparently none of them had visited the forums at all. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
|
Kyjen Geashi
University of Caille Gallente Federation
0
|
Posted - 2013.05.25 19:04:00 -
[481] - Quote
ok i might have fixed my problem. I did a system restore and now an EVE repair witch i was not able to do befor |
Hagbard Solaris
Omega Eternal
2
|
Posted - 2013.05.25 19:08:00 -
[482] - Quote
It just occured to me that I am an old man and have a different view of the world than the presumably much younger people who are employed by CCP. While I believe that doing quality work makes me a winner, younger people believe that participating in something should earn them a trophy.
So, CCP Devs, here is your Participation Trophy
Now please realise that in the Adult World, people expect you to do your job well, provide quality products and services, and to make real improvements - not to break things now with a vague promise of something better in the future, ignore customer feedback, and make excuses for shoddy work. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
MaRU2760 133
Veerhouven Ventures
37
|
Posted - 2013.05.25 19:14:00 -
[483] - Quote
Another thing that bothers me about this whole horror show, and I think I mentioned it in the other thread, is that many of the people who have had problems have had DIFFERENT problems.
It only took me 4 hours to get back into the game, and I feel I was one of the lucky ones, because there are still some that can't play at all.
I realize that several different OSes are represented, with different settings, but still, how could that happen?
Some people have been able to fix it with the Repair tool, but that didn't work at all for me.
Some people got it to work by downloading and installing the update manually. That didn't work for me either.
Some people lost their settings, even after a 'fix' for that was posted.
Some people suffer from erratic launcher behavior, even after 4 days.
I've never tried to write anything for use on more than 500 computers, all with the same OS, but they were not configured the same, and didn't have the same software packages on them. I've never even heard of a mess like this before. What happened?
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Dizirgee
UnaLaLuna Inc.
1
|
Posted - 2013.05.25 19:29:00 -
[484] - Quote
Just few points for new launcher. 1. where is logon progress bar? I hit login and there is no indication if launcher is contacting servers, or it is just lagging or basically if there is any work being done or not. 2. launcher is slow and without any indication if it is doing something or not. I hit play and wait 15-20seconds till game is actually started. 3. I see some excuses for removing log off button but seriosly I dont get it. As you said login is done on launcher and is using SSO so it should be easy now to retain log off or "change char" button. Which would take you to character selection screen (on same account) 4. 130MB ram use by launcher? 5. did i say it slow like hell? It takes considerably more seconds than old launcher to start and to show login prompt.
edit: I was just wondering why there was "Georgia" logo on launcher update screen. Was it your american brothers responsible for development of this mess? :) |
Neevor Airuta
Butcher's Raiders
2
|
Posted - 2013.05.25 19:35:00 -
[485] - Quote
I see the discussion is going well, will probably end somewhere around 50 pages or more. But there is one downside to it: it's still just talk, and in forums words are cheap, as they can be ignored, unread, unanswered or whole topics locked.
As such I'd like to offer two posibble actions:
1: Change your eve lauching shortcuts to exefile.exe and ignore launcher altogether. CCP Atropos claimed there are ways to differentiate between people launching eve with launcher or exefile. Let them see we don't use launcher, as a measurable sign it's broken. And if you need to update your client do that with repair tool. Works faster and more reliably.
2: If for some unfathomable reason you need to have launcher, but consider it's performance unacceptable file a bug report. As mentioned in topic about gas clouds causing slowdowns performance issues qualify as bugs, so file them as such every time you are unhappy with new launcher. Few thousand bug reports in a week should make a nice, noticeable data sample. This way is superior to whining about in forums, because on the other side of bug report is customer service whose job is to read all of them, categorise them, and send them to proper dev team to fix. And include them in proper statistics.
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Luc Chastot
Gentleman's Corp
363
|
Posted - 2013.05.25 19:40:00 -
[486] - Quote
I'm sitting here staring at the new launcher; what's the problem with it again? Make it idiot-proof and someone will make a better idiot. |
Balder Verdandi
Czerka. WHY so Seri0Us
160
|
Posted - 2013.05.25 19:40:00 -
[487] - Quote
CCP Atropos wrote:Please don't misconstrue what I said; I love the fact that you find it better and faster (that was essentially the point) it's just that from the tone of the forum not many people agree with your position. I want to work with those who don't agree and find either ways to meet them in the middle, bring them around to my point of thinking or come up with an acceptable solution
Working with the users in a production environment is horribly wrong; this is why SiSi exists.
The beta testers on SiSi said not to roll this out because of the issues we're now facing and complaining about. This was the same with Incarna in 2011, and the same with Unified Inventory in 2012.
Why can't CCP work with the beta testers? Why do you have to do this to the production environment and upset the customer base? Why are you not listening?
You tell us you've "learned your lesson", that "you'll listen more to the players", and that you've "taken notes on how NOT to do this again" but none of us believe you. Let's be honest for a moment ..... your actions right now show you're not listening and the perception is you don't care. Throwing us fifty thousand SP for free makes this worse because some of us think we're just being appeased and that we'll shut up.
As far as the launcher goes ..... I don't find this launcher to be faster. It's made mutli-boxing a pain, it eats up more of my computers resources, and it's the exact opposite of everything it was supposed to do. What makes this worse is I had to fix what your updates didn't and manually move folders to bring back my settings and overviews.
Should we as customers be picking up the pieces your code and updates didn't?
And I'm not using the launcher .... not even for updates. I'll use the \bin\ExeFile.exe until you take it away.
This isn't because I don't like change, I honestly welcome it. For me, this launcher is simply not working as advertised and I want to play .... not held up in an endless loop of updates that aren't updating due to bad code.
Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
Par'Gellen
250
|
Posted - 2013.05.25 19:51:00 -
[488] - Quote
Ok this is annoying. I've been logging in and out all day on the launcher with no problems then I closed it by accident. When I opened it up again it sat validating my client for about 5 minutes before I could log in again.
This comes to mind: http://www.youtube.com/watch?v=bFEoMO0pc7k CCP, I understand that "To err is human", but it shouldn't be the company motto... |
KIller Wabbit
The Scope Gallente Federation
366
|
Posted - 2013.05.25 19:54:00 -
[489] - Quote
CCP Atropos wrote:
The Singularity testing thread was run for almost four weeks, and to begin with was a goodwill opt in test. The logs we were seeing and the feedback we were getting, we felt that we were in a good position to release. One thing I have learnt is that goodwill testing isn't enough; for a change to the Launcher we should have made it a mandatory switch from the very beginning.
Given the cave in of the Web Server - a tick box to the QA list for any feature change should be MASS testing. If more than 100 customers can do something with the feature at the same instance (like lock, fire, jump, LOGIN) then it needs to be mass tested.
Note: TBH 100 pulled out of the air... maybe it's really like 20.
Maybe if the test server had some sort of real reward you would get more participation CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
|
Par'Gellen
250
|
Posted - 2013.05.25 19:59:00 -
[490] - Quote
KIller Wabbit wrote:Maybe if the test server had some sort of real reward you would get more participation This is an idea I would participate in! Pay us for testing with imaginary money you make yourselves (or imaginary skill points or whatever) and I promise you you'd see a huge increase in participation.
Edit: I borked the quote lol CCP, I understand that "To err is human", but it shouldn't be the company motto... |
|
KIller Wabbit
The Scope Gallente Federation
367
|
Posted - 2013.05.25 20:00:00 -
[491] - Quote
CCP Atropos wrote:Par'Gellen wrote:Dzen Avi wrote:Finally!!! Found the way to skip the launcher! In the "bin" folder of EVE there is a file ExeFile.exe - it throws you directly to the old window when you choose your account and click play. Enjoy! Only for a few more days. CCP has already confirmed that the ability to do this will be removed. We've never given a date, so I don't know where you've come across the idea that it will be in a few days. In many threads so far I've stated that it won't be before Odyssey, and I even stated only a few posts previously in this very thread "Whilst I can't give you an estimated time of arrival on when we will remove the old login screen, it will be at a point in time after people are comfortable with our new login paradigm and feel that the Launcher is offering them comparable functionality." That won't be in a "few days"
As said by others - removing this functionality entirely is being silly. It's a built in backup that requires no code changes going forward. Just more work to take it out. Given that it is a work around for a number of failure scenarios, really?
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
|
Oraac Ensor
School of Applied Knowledge Caldari State
200
|
Posted - 2013.05.25 20:01:00 -
[492] - Quote
Neevor Airuta wrote:And if you need to update your client do that with repair tool. Works faster and more reliably. Doesn't work at all at the moment. |
KIller Wabbit
The Scope Gallente Federation
367
|
Posted - 2013.05.25 20:05:00 -
[493] - Quote
MaRU2760 133 wrote:James Amril-Kesh wrote:To all the people who say they're going to unsubscribe over added effort to log in or similar issues (not talking to the people who can't get into the game at all):
Do you seriously believe that this threat actually means anything in this context? Do you not realize that the more you use it over such trivial matters (especially when there are easy workarounds) the more it weakens your position in the future?
Sometimes I wonder how many people who threaten to unsubscribe actually end up doing it. After Incarna, I shut down three of my 5 accounts. I didn't totally unsubscribe, but I never threatened to, either.
This mess definitely put on hold my plans to add accounts.
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
|
Neevor Airuta
Butcher's Raiders
5
|
Posted - 2013.05.25 20:09:00 -
[494] - Quote
Oraac Ensor wrote:Neevor Airuta wrote:And if you need to update your client do that with repair tool. Works faster and more reliably. Doesn't work at all at the moment.
Wich means launcher update probably wouldn't work either, as I assume they use the same content server, only with diffrent UI. Can someone confirm or deny that? |
Lysa Riay
Pator Tech School Minmatar Republic
76
|
Posted - 2013.05.25 20:25:00 -
[495] - Quote
Par'Gellen wrote:KIller Wabbit wrote:Maybe if the test server had some sort of real reward you would get more participation This is an idea I would participate in! Pay us for testing with imaginary money you make yourselves (or imaginary skill points or whatever) and I promise you you'd see a huge increase in participation. Edit: I borked the quote lol
Maybe, just maybe if the feedback was listened to, people might want to test on SiSi but since the track record is: ~ the users are wrong push it out anyway
Why bother testing and posting feedback?
Could Klang take the (now rotting) pizzas out as they leave the building plz. |
Par'Gellen
251
|
Posted - 2013.05.25 20:46:00 -
[496] - Quote
Lysa Riay wrote:Maybe, just maybe if the feedback was listened to, people might want to test on SiSi but since the track record is: ~ the users are wrong push it out anyway
Why bother testing and posting feedback?
Well I was just thinking in terms of participation. What they do with the feedback is another issue entirely. From my past experience with test server feedback I imagine a fax machine feeding directly into a paper shredder. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Salpun
Paramount Commerce
500
|
Posted - 2013.05.25 20:53:00 -
[497] - Quote
Bugs that are identified with an easy to reproduce cause are fixed quickly. The ones that a dev cant find right away that effect smaller amounts of people require clear repro cases and if the devs do not get them yes they do not get fixed. |
Sarmatiko
1146
|
Posted - 2013.05.25 21:33:00 -
[498] - Quote
Lysa Riay wrote: Maybe, just maybe if the feedback was listened to, people might want to test on SiSi but since the track record is: ~ the users are wrong push it out anyway Why bother testing and posting feedback?
The fun thing is that after previous launcher threadnought, CCP seems acknowledged mistake in communication with CSM:
Quote:CCP Atropos noted that there had not been much feedback when the Launcher was on SiSi but some negative feedback from players when it went live. He had been expecting more CSM feedback. So basically after one year we have exactly the same story with haste deployement and predicted negative community reaction.
It would be easier for community to accept this changes if only CCP have provided some near future plan and explanation why exactly they need new launcher ASAP. Like: "we need new launcher NOW, because not later than in one month we will deploy mobile and e-mail authentication, revamp character select screen to allow character switch without re-login. That's why this can't wait any further." Sorry, but just now it looks like: "Deploy all things before Odyssey and go for summer vacations. More features in winter expansion. Maybe". -¥ |
Sakura Nihil
Stimulus Rote Kapelle
233
|
Posted - 2013.05.25 21:44:00 -
[499] - Quote
Sigh.
I think this new launcher is one of those situations where "it wasn't broken, don't fix it". The loss of the iconic log-in screen, difficulties dealing with settings over the last couple of days, and having to close about ten instances of the launcher through Windows Task Manager... it's been annoying, to say the least.
Honestly not seeing the net improvement at the moment. 10 Thoraxes, 3 Minutes Star Fraction vs. Band of Brothers - An Inside Perspective
https://truestories.eveonline.com/ideas/940-10-thoraxes-3-minutes |
Hagbard Solaris
Omega Eternal
7
|
Posted - 2013.05.25 23:51:00 -
[500] - Quote
Sakura Nihil wrote:Sigh. I think this new launcher is one of those situations where "it wasn't broken, don't fix it". The loss of the iconic log-in screen, difficulties dealing with settings over the last couple of days, and having to close about ten instances of the launcher through Windows Task Manager... it's been annoying, to say the least. Honestly not seeing the net improvement at the moment. But it was broken. It didn't have enough motion to keep an ADHD child interested. It didn't have a link to CCP's TV channel. It didn't use the SSO protocol (ofc the new one doesn't either, in any way usable to the player) CCP spent so much effort designing. It used the iconic login screen instead of giving you a soundless black screen with a tiny box in the middle showing the connecting and character selection progress bars. Most importantly, it didn't look "New" and "Edgy". If you haven't seen the "improvement" to the launcher, perhaps it's because you aren't CCP's new target player demographic. Find a small child raised on smartphones and SpongeBob and plunk him down in front of the new launcher. That is if you can pry him away fon WoW long enough. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
|
MaRU2760 133
Veerhouven Ventures
38
|
Posted - 2013.05.26 00:51:00 -
[501] - Quote
Neevor Airuta wrote:
1: Change your eve lauching shortcuts to exefile.exe and ignore launcher altogether. CCP Atropos claimed there are ways to differentiate between people launching eve with launcher or exefile. Let them see we don't use launcher, as a measurable sign it's broken. And if you need to update your client do that with repair tool. Works faster and more reliably.
This is a great idea, but the repair tool has never worked for me.
I will implement your suggestion, but updates may be iffy.
|
MaRU2760 133
Veerhouven Ventures
38
|
Posted - 2013.05.26 01:06:00 -
[502] - Quote
Niding wrote:MaRU2760 133 wrote:Par'Gellen wrote:Here is an idea for alleviating the launcher's python memory bloat issue. How about adding into the launcher the ability to enter specific client path and startup information for each account? This way you can launch multiple clients from different paths from the same launcher and would be a very simple thing to do. It could easily be coded in an afternoon (if that). How about cutting out all the bling? It's a launcher for chrisake. It's a launcher after all. It should launch, ONLY. Its not exactly hard to understand why they do this. When advertisement interrupts you TV movie its not cause the TV program caster thinks you LOVE to watch ads, but cause they make money off it. The comparison can be made to this new launcher, tho the money gains are indirect. Makes sense from a economic point of view, but not when performance is screwed around with, pissing off your current customers. Also; I think its reasonably safe to assume a fair % of the customers do not read EVE-O forum regularly, nor aware of channels like Twitch; so reaching them thru a launcher that you are FORCED to look at each time you want to log into the game is a reasonably good idea on paper, IF it had been implimented well. Which it so far hasnt.
Oh, I understand why they do it. It's all about money for them, and has nothing to do with us.
Let's see, they say they have 500,000 paid accounts at something like $15 each. That would be something like 7.5 Million dollars per month. 90 Million dollars a year. That's not enough? How many yachts does Hilmar need?
|
MaRU2760 133
Veerhouven Ventures
39
|
Posted - 2013.05.26 03:17:00 -
[503] - Quote
BTW, and I know this is the wrong place to bring this up, but
Is there anyone else who feels that training two characters on the same account, if you have the PLEX, is NOT pay 2 win?
Sure, some players make enough to be able to afford PLEXes for two, but is that an option that is financially feasible for the majority? I don't think so.
So the people who are willing to throw cash at the game rule? Well, they will if Pay For Skills is implemented.
|
James Amril-Kesh
4S Corporation RAZOR Alliance
5169
|
Posted - 2013.05.26 03:37:00 -
[504] - Quote
Balder Verdandi wrote:The beta testers on SiSi said not to roll this out because of the issues we're now facing and complaining about. This was the same with Incarna in 2011, and the same with Unified Inventory in 2012. I was one of those who tested the launcher on singularity. I can confirm there were several issues with the launcher at that time, and that I and others told CCP in no uncertain terms that the launcher must not be released in its then-present form. Some of these issues were fixed. Some of the issues in the release version of the launcher weren't present in the beta.
MaRU2760 133 wrote:BTW, and I know this is the wrong place to bring this up, but
Is there anyone else who feels that training two characters on the same account, if you have the PLEX, is NOT pay 2 win?
Sure, some players make enough to be able to afford PLEXes for two, but is that an option that is financially feasible for the majority? I don't think so.
So the people who are willing to throw cash at the game rule? Well, they will if Pay For Skills is implemented.
...Yeah, this is the wrong place to bring this up. So why did you? There are other threads dedicated to that particular subject. -áMy (mostly boring) Youtube channel. |
Jysella Halcyon
Sebiestor Tribe Minmatar Republic
20
|
Posted - 2013.05.26 03:39:00 -
[505] - Quote
CCP Atropos wrote:Smoking Blunts wrote:tbh if you said you wont ever get rid of the bin folder bypass id never post on this subject again.
its a solution that im happy with and offers me the functionality that I need I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.
Then it will never go away. The functionality that I use and desire in the launcher is this: When I click the Eve icon, it runs in the background, quickly verifies my install and checks for available patches. If it finds one, it renders a foreground window to let me know why I am delayed in entering the game. If not, it never manifests itself visibly and launches Eve. It gets me to an immersive multimedia experience (the game) as quickly as possible.
With the launcher of a week ago, this was the norm. I had the option of configuring it to remain open to allow me to launch extra clients for my 5 accounts, but declined because I prefer to have a launcher interrupt my flow from "click Eve" to "in the universe" as seldom as possible.
Last weekend, using the official launch method, my time to that immesive experience was well under 10 seconds. Click button, login screen opens with its gorgeous visuals and Eve music and "I was there". This weekend it can take up to a minute using the supported method, or I can have that same wondrous experience by using a shortcut to exefile.exe.
I don't like having to backdoor this, but it's by far preferable for me to long delay before I hit something that really feels like Eve going through the new launcher. Before, that moment was the login screen. With SSO? I suppose I'll give the benefit of the doubt and say it's when my hangar loads in station, but I'm not in an "I was there" kind of place until I've undocked.
I understand that any non-trivial software is buggy, and that there's really no way to catch them all. I'm even okay with running into them and doing my part to get the programmers what they need (My other box runs Debian's 'Sid' distro and sends in bug reports when I find them). But to go from something worthy of Eve's place in an exhibition of modern art to something that gives me flashbacks to my high-school days on myspace.... is not a good direction.
This is not about the change in flow of logging in multiple accounts (though I did power-of-two a fifth a couple weeks ago and haven't multiboxed since the launcher was released). I really don't care about the metrics, or the technical details because I'm not a dev and I haven't seen the code. I care about the experience, and that is what has suffered the most from this drive for SSO in a standalone launcher with various integrated services.
Do you have any thoughts on the design choice to move the game launch from an immersive experience in itself to being yet another web browser, given these concerns? |
James Amril-Kesh
4S Corporation RAZOR Alliance
5170
|
Posted - 2013.05.26 03:51:00 -
[506] - Quote
MaRU2760 133 wrote:Oh, I understand why they do it. It's all about money for them, and has nothing to do with us.
Let's see, they say they have 500,000 paid accounts at something like $15 each. That would be something like 7.5 Million dollars per month. 90 Million dollars a year. That's not enough? How many yachts does Hilmar need?
CCP has over 500 employees. If this money went exclusively into every employee's salary and spread exactly equal this would be $180,000 per year, but the average is likely considerably less due to their other expenditures, e.g. server maintenance, upgrades, and operating costs (the electricity bill for Tranquility must be absolutely tremendous), equipment for developing and testing, upkeep and maintenance of CCP facilities (they have three headquarters to maintain, remember), research and development, travel fees for developers to attend things like EVE Vegas, probably fees associated with partnerships, other fees associated with things like showing EVE at conventions like E3, fees associated with marketing and advertising, banking fees, etc. -áMy (mostly boring) Youtube channel. |
rswfire
Firesworn Firesworn Nation
93
|
Posted - 2013.05.26 03:53:00 -
[507] - Quote
Lysa Riay wrote:Par'Gellen wrote:KIller Wabbit wrote:Maybe if the test server had some sort of real reward you would get more participation This is an idea I would participate in! Pay us for testing with imaginary money you make yourselves (or imaginary skill points or whatever) and I promise you you'd see a huge increase in participation. Edit: I borked the quote lol Maybe, just maybe if the feedback was listened to, people might want to test on SiSi but since the track record is: ~ the users are wrong push it out anyway Why bother testing and posting feedback?
I agree with this. I'd happily test features on SiSi and post feedback if I actually thought it made any difference at all. We know it doesn't, so why bother? I don't need you to reward me with imaginary money or skill points. I'd do it for no other reason than to give back to the community I love. There are many things CCP does that are right (I know they care about their products and their customers), but there are things they do fundamentally wrong (they lack patience and push things out before they're ready and never bother to go back and fix them unless it's absolutely critically broken.) http://www.youtube.com/watch?v=ZYAz0aWEzpw http://www.firesworn.com/index.php?/topic/69-about-firesworn-nation/
|
Alex Cortex
Deep Core Mining Inc. Caldari State
11
|
Posted - 2013.05.26 04:04:00 -
[508] - Quote
rswfire wrote:Edit: Posting because I noticed my Steam account has that error that says I have no accounts associated with Eve. I can still log in. Just a weird message.
Posting for the same reason. What's this for? Are we able to connect our Steam accounts to the launcher (now or in the future)? |
rswfire
Firesworn Firesworn Nation
93
|
Posted - 2013.05.26 04:06:00 -
[509] - Quote
Alex Cortex wrote:rswfire wrote:Edit: Posting because I noticed my Steam account has that error that says I have no accounts associated with Eve. I can still log in. Just a weird message. Posting for the same reason. What's this for? Are we able to connect our Steam accounts to the launcher (now or in the future)?
I honestly don't understand its purpose. Many people have this issue though. I was simply pointing out I appear to be affected also. I only noticed today; I generally use the ExeFile. I love Steam, but I don't really use it much with Eve. http://www.youtube.com/watch?v=ZYAz0aWEzpw http://www.firesworn.com/index.php?/topic/69-about-firesworn-nation/
|
Skex Relbore
Space Exploitation Inc Get Off My Lawn
242
|
Posted - 2013.05.26 06:43:00 -
[510] - Quote
CCP Atropos wrote:Smoking Blunts wrote:tbh if you said you wont ever get rid of the bin folder bypass id never post on this subject again.
its a solution that im happy with and offers me the functionality that I need I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.
This is everything that's wrong with CCP right here,
Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer.
This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm.
SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in. |
|
Seleia O'Sinnor
Drop of Honey
339
|
Posted - 2013.05.26 08:02:00 -
[511] - Quote
So can anyone tell me how to login into my few accounts at the same time without using batch script fu or copying the whole game folder over?
EDIT: The ExeFile did the trick. Now that you can enter the credentials in the launcher, is there a way to pipe those to the exefile? Then multi logins would be just a shortcut on my desktop. That would be salvation! New inventory: Getting better since version 1.2, but what about back and forward buttons? |
Smoking Blunts
ZC Industries Dark Stripes
557
|
Posted - 2013.05.26 08:26:00 -
[512] - Quote
Seleia O'Sinnor wrote:So can anyone tell me how to login into my few accounts at the same time without using batch script fu or copying the whole game folder over?
EDIT: The ExeFile did the trick. Now that you can enter the credentials in the launcher, is there a way to pipe those to the exefile? Then multi logins would be just a shortcut on my desktop. That would be salvation!
EDIT2: Sorry, I guess it was tl;dr, the flow is really awkward: Enter credentials, hit login and then again click Play. To login in with another account you gotta "switch acocunt" and do the same over and over. I'd rather spawn the exefile for the time being. I will know quickly if the version has to be updated.
locate the eve folder. go to the bin folder use the eve exe in there. just make a short cut for your desktop and your back to the old login mechanic OMG when can i get a pic here
|
Obunagawe
52
|
Posted - 2013.05.26 10:36:00 -
[513] - Quote
Skex Relbore wrote:CCP Atropos wrote:Smoking Blunts wrote:tbh if you said you wont ever get rid of the bin folder bypass id never post on this subject again.
its a solution that im happy with and offers me the functionality that I need I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher. This is everything that's wrong with CCP right here, Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer. This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm. SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in.
THIS |
Smoking Blunts
ZC Industries Dark Stripes
558
|
Posted - 2013.05.26 11:09:00 -
[514] - Quote
just tried this.
if you launch the game from the launcher and the server is starting up, it dumps you at the old login screen.
how are you going to remove the login screen if the launcher relies on it as a full back for when it can but cant really launch the game?. my guess is a big clock counting down? OMG when can i get a pic here
|
Artemis Ellery Sazas
Mystic Innovations
3
|
Posted - 2013.05.26 11:43:00 -
[515] - Quote
This new launcher has been a complete disaster, I am still having problems logging in. I am running Win XP and never had trouble before, but now if I close the launcher screen I end up rebooting my computer to get the the new screen active again. I am finding this very annoying. I am sorry, but I am not a techy guy and don't understand the workaround or some of the other tricks you are all doing to launch easier. All I want is to click an icon and launch the game, I could care less what it looks like or has for added features. I certainly hope Odyssey will work better than this new launcher because this really sucks. |
Dizirgee
UnaLaLuna Inc.
1
|
Posted - 2013.05.26 11:44:00 -
[516] - Quote
Skex Relbore wrote:CCP Atropos wrote:Smoking Blunts wrote:tbh if you said you wont ever get rid of the bin folder bypass id never post on this subject again.
its a solution that im happy with and offers me the functionality that I need I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher. This is everything that's wrong with CCP right here, Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer. This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm. SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in.
This really reminds me how they thought that removing ship spinning is way to go and that we dont want it...only that it wasnt true. Shame is that we have to go over same charade again. This kind of bring question how much % of devs are core/longterm devs and how much are new people. Cause sometimes it looks like they hire new folks and give them task like "work on this aspect of game" and they do. But without past experience with eve and knowing what ppl like it ends up as disaster when when they decide that "we know better"
PS: if you use exefile you still have "log off" button |
James Amril-Kesh
4S Corporation RAZOR Alliance
5170
|
Posted - 2013.05.26 12:17:00 -
[517] - Quote
Skex Relbore wrote:CCP Atropos wrote: I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.
This is everything that's wrong with CCP right here, Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer. This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm. SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in.
CCP Atropos wrote: I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.
CCP Atropos wrote: I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.
CCP Atropos wrote: I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher. -áMy (mostly boring) Youtube channel. |
Alphea Abbra
Grim Determination Nulli Secunda
235
|
Posted - 2013.05.26 12:27:00 -
[518] - Quote
James Amril-Kesh wrote:Skex Relbore wrote:CCP Atropos wrote: I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.
This is everything that's wrong with CCP right here, Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer. This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm. SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in. CCP Atropos wrote: I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher. (...) Yeah, and I don't think any of us assume that it means the new launcher will be reverted to the old status. SSO, ads, slowness, social media, extra clicks, webserver reliance etc., I don't think these things will be removed. Which is why I am now content in the promise that the launcher bugfix (i.e. bin/ExeFile.exe and avoiding the bug altogether) will never be removed. It's right in the quote, isn't it?
|
Sarah Stallman
Vyper Engineering
3
|
Posted - 2013.05.26 12:43:00 -
[519] - Quote
I don't mind the new launcher, honestly. Really, the only problem I have is moving the launcher settings from %appdata% to the game folder. |
Hagbard Solaris
Omega Eternal
11
|
Posted - 2013.05.26 12:43:00 -
[520] - Quote
Artemis Ellery Sazas wrote:This new launcher has been a complete disaster, I am still having problems logging in. I am running Win XP and never had trouble before, but now if I close the launcher screen I end up rebooting my computer to get the the new screen active again. I am finding this very annoying. I am sorry, but I am not a techy guy and don't understand the workaround or some of the other tricks you are all doing to launch easier. All I want is to click an icon and launch the game, I could care less what it looks like or has for added features. I certainly hope Odyssey will work better than this new launcher because this really sucks.
Artemis, I have the same problem. It's because the launcher doesn't close right in Windows XP. I realise you are not a tech guy, so please understand I am trying to make this easy to understand, not talking down to you:
After you close the launcher, but before you open a new one: 1) Open the task manager. You do this by pressing Control-Alt-Delete all at the same time. 2) On the Task Manager window, there are 5 Tabs. Click on the processes tab. 3) Under the tabs are column headers. The one on the left says "Image Name" click it and it will sort the process in alphabetical order. 4) Scroll down until you see Launcher.exe - There will be more than one. Click on the one with the biggest number in the "Mem Usage" column on the far right. It will highlight Blue 5) In the lower right, there is an "End Process" button. Click it. If a warning window pops up asking you if you really want to close it, click yes. 6) The Launcher.exe process will close, and perhaps other Launcher.exe processes will close as well. 7) If there are still Launcher.exe processes open, go back to Step 4 and repeat until all the Launcher.exe process are closed. 8) Close the task manager by clicking the red 'X' Now you can use the launcher again just like you did before you closed it.
Yes, it's cumbersome, and CCP should have fixed this before releasing the Launcher, but once you do it a couple of times, it's quite fast and saves rebooting. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
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Gunnar Aztek
Enlightened Industries Test Alliance Please Ignore
0
|
Posted - 2013.05.26 13:53:00 -
[521] - Quote
This is what i do:
I have two installations, like this:
G:\Uppsett\EVE\Tranquility G:\Uppsett\EVE\Tranquility - AltName (this is a junction to the above directory)
I do this because i have more than one screen and i like to have my alt on my other screen and the other client on my main screen.
So this is what i need to do to launch both:
Load the first launcher TYPE the username of my main because the launcher doesn't want to remember it... Copy the password from keepass Paste it into the launcher (can only use ctrl+v because RIGHT CLICKING doesn't work) Click LOGIN Click PLAY CLOSE the launcher
Load the second launcher Copy the password from keepass Paste it into the launcher (can only use ctrl+v because RIGHT CLICKING doesn't work) Click LOGIN Click PLAY CLOSE the launcher
This is what i USED TO do: Load the first launcher, and the moment it finished, click play, then immediately load the second client using exefile.exe Copy the first password from keepass paste the password into the first client press enter copy the second password from keepass paste the password into the second client press enter
And i only have two, i can't imagine having more with things like this. |
Par'Gellen
254
|
Posted - 2013.05.26 14:26:00 -
[522] - Quote
James Amril-Kesh wrote:Skex Relbore wrote:CCP Atropos wrote: I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.
This is everything that's wrong with CCP right here, Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer. This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm. SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in. CCP Atropos wrote: I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher. CCP Atropos wrote: I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher. I really hope Atropos meant that truly. I've said before that I'm having no more problems with multiple accounts using the launcher since the "Launching..." delay was removed but I'd still LOVE to see even faster ways of getting into the game on all my accounts. Something like this would rock my world:
1. Open launcher. 2. Select all of your accounts that you'd like to log in at once. 3. Enter their passwords and click GO!
Edit: In the list of accounts if you could enter and save details like startup path, settings folder, etc. for each of them then all the better! CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Skex Relbore
Space Exploitation Inc Get Off My Lawn
249
|
Posted - 2013.05.26 14:28:00 -
[523] - Quote
James Amril-Kesh wrote:Skex Relbore wrote:CCP Atropos wrote: I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.
This is everything that's wrong with CCP right here, Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer. This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm. SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in. CCP Atropos wrote: I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.
The statement quoted in your reply is incompatible with the response I'm replying to, because the functionality I'm making use of and desire is the availability of the ExeFile.exe. |
Enthropic
Enthropic Enterprises
31
|
Posted - 2013.05.26 14:32:00 -
[524] - Quote
Par'Gellen wrote: 1. Open launcher. 2. Select all of your accounts that you'd like to log in at once. 3. Enter their passwords and click GO!
Edit: In the list of accounts if you could enter and save details like startup path, settings folder, etc. for each of them then all the better!
this exactly.
We didnt need a new launcher, the community made that pretty clear. If a new launcher should be done, then it should work exactly like in the quote. If youre not getting that to work, then you shouldnt roll it out. |
Seleia O'Sinnor
Drop of Honey
339
|
Posted - 2013.05.26 15:59:00 -
[525] - Quote
Why don't they ever ask? Why don't they add a survey mechanism to the client to figure out if people want things or not? I don't get it. But hey, there are highly paid game designer who always know best. Greed is good... New inventory: Getting better since version 1.2, but what about back and forward buttons? |
Par'Gellen
254
|
Posted - 2013.05.26 16:37:00 -
[526] - Quote
I'm getting another strange issue with the launcher today. If I leave it open and don't log in an account for a bit then when I tab out and try to log in it tells me it does not recognize my IP and makes me enter the name of a character on the account. I checked my IP and it did not change. The reason I'm sure it did not change is because I check my IP daily to make sure my little dinky webserver's DNS record is correct (I ain't shelling out what my ISP wants for a static IP). It's usually weeks to months between IP changes anyway but I still check it every day usually multiple times (it's my browser's homepage and I live on the Internet lol).
Anyway, to sum up, what's up with the launcher thinking my IP changed when it didn't? CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Mag's
the united Negative Ten.
14780
|
Posted - 2013.05.26 16:39:00 -
[527] - Quote
CCP Atropos wrote:Mag's wrote:Is there some way to stop the launcher checking the client, every time I start it up?
The old system was start Eve, paste password, log in.
The new system is start launcher, type in username, Ctrl v password, wait for it to check the client, log in, press play. I tend to simply go and make myself a cuppa while it checks. Not fun. If this is happening everytime you start the client then something isn't working correctly. Are you able to file a bug repoet and attach your logs; I'm hoping that they contain a hint of what might be wrong, allowing us to if not solve it, at least work out why it's happening and offer some idea of a solution. Sorry but I simply don't have the time to sort that out for you. I don't even have time to play these days. I don't believe I'm the only one getting this so....
On another note, I honestly thought we'd seen the back of this CCP. You told us you had learned the lessons from not listening and that you wouldn't force things on us without talking to us first. But here we are yet again, back to the CQ and inventory situation.
The thing is, if you can't get the forums to work correctly after all this time, what faith should we have that the launcher with ever hold true?
Destination SkillQueue:- It's like assuming the lions will ignore you in the savannah, if you're small, fat and look helpless. |
Seth Toralen
Generic Alt Corporation 421
0
|
Posted - 2013.05.26 16:56:00 -
[528] - Quote
I am still having issues with the launcher's login process. All of my attempts to communicate this to CCP have gone unanswered. Let me try to explain to explain the problem again.
I get 324 Errors whenever I try to access a number of EVE's login pages. I can't login to community.eveonline, secure.eveonline, or login.eveonline. When I try to access those pages, Chrome returns: "Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data." This problem persists across all computers on my local network. I suspect that a secure connection is failing to be established between the login pages and my computer.
This affects the launcher since the launcher directly tries to connect to login.eveonline for login purposes. I experience the error through the launcher and this page: https://client.eveonline.com/launcherv3.
I have filed two bug reports on this issue. One specific to the launcher issue (158877), and one specific to the websites (158874). I only realized later that they are in fact, the same issue. I also have been active on multiple forum posts. CCP has not responded to any of my posts. Here is the latest one: https://forums.eveonline.com/default.aspx?g=posts&m=3082892#post3082892 I also filed multiple petitions. The latest one is: #3234285
Please respond to something. I can't access account management, API's, petitions, the launcher.... Once the login is migrated out of the client, I will be completely unable to access EVE (except for the forums oddly enough). |
James Amril-Kesh
4S Corporation RAZOR Alliance
5173
|
Posted - 2013.05.26 16:59:00 -
[529] - Quote
Skex Relbore wrote:The statement quoted in your reply is incompatible with the response I'm replying to, because the functionality I'm making use of and desire is the availability of the ExeFile.exe. So even if you had something else that worked just as effectively, you would reject it outright? -áMy (mostly boring) Youtube channel. |
Par'Gellen
254
|
Posted - 2013.05.26 17:11:00 -
[530] - Quote
James Amril-Kesh wrote:Skex Relbore wrote:The statement quoted in your reply is incompatible with the response I'm replying to, because the functionality I'm making use of and desire is the availability of the ExeFile.exe. So even if you had something else that worked just as effectively, you would reject it outright? That's what it looked like to me... Some people's kids.... *sigh* CCP, I understand that "To err is human", but it shouldn't be the company motto... |
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El Burrito Bandito
The Scope Gallente Federation
0
|
Posted - 2013.05.26 17:25:00 -
[531] - Quote
This may have been answered already somewhere else, if so, I apologize :
I tried to load up eve today, the launcher started updating, so far, so good.. Then the status bar disappeared and nothing happened, now the launcher will not work, no new processes start when I double click the launcher icon.
I tried getting the eve.exe and same thing.
I tried using the built in repair utility, no change.
Eve is not installed on C: if that makes any difference.
Can someone please help, or point me to a thread with an answer??
El - B |
Skex Relbore
Space Exploitation Inc Get Off My Lawn
251
|
Posted - 2013.05.26 18:25:00 -
[532] - Quote
James Amril-Kesh wrote:Skex Relbore wrote:The statement quoted in your reply is incompatible with the response I'm replying to, because the functionality I'm making use of and desire is the availability of the ExeFile.exe. So even if you had something else that worked just as effectively, you would reject it outright?
Nothing involving the launcher would work just as effectively.
Let me be clear, the only time I use the launcher is to update my client. Other than that I don't touch it at all to access the game. I use ISboxer to manage my EVE clients, I right click on it select the character set I want to run and wait while it launches the EXEfile.exe with the appropriate clients with their relevant settings. I then enter their passwords and log in. If I were to actually sync my passwords I could even use the repeater functionality to reduce that to a single action but I prefer to maintain some additional security by using separate passwords.
This also means that to change characters on a given client I simply log off that instance and wait for it to restart to the login screen and change to the desired character.
The new launcher offers me nothing that I want and removes functionality that I use and value.
Of course the easy win/win answer would be to do whatever the hell they want with the launcher as long as they leave the exefile.exe functionality in place and everyone would be happy. The question is why this is not an acceptable solution, and no answer has been given.
It would be one thing if the new launcher was actually tied to some new functionality that I would find useful, but it isn't. It's just more bloatware being shoved down our throat for no discernible reason. What possible reason is there to change this? Why on earth would I want a single login in for a game that encourages and practically requires the use of multiple accounts? If they want us to be able to access services out of game then let us log into those services outside of the ******* game it's not that complicated to do. |
Onion Ring
Black-Wing
8
|
Posted - 2013.05.26 18:38:00 -
[533] - Quote
Skex Relbore wrote:I use ISboxer to manage my EVE clients
You are such a wise guy.
I appreciate having got to known you and your last words on the forums before you lifetime ban of all your accounts from EVE Online.
The discussion of the usability of the launcher is clearly above your understanding of compliance to CCP rules. |
Oraac Ensor
School of Applied Knowledge Caldari State
201
|
Posted - 2013.05.26 19:22:00 -
[534] - Quote
James Amril-Kesh wrote:Skex Relbore wrote:The statement quoted in your reply is incompatible with the response I'm replying to, because the functionality I'm making use of and desire is the availability of the ExeFile.exe. So even if you had something else that worked just as effectively, you would reject it outright? CCP Atropos has already expressed the opinion that the current use players make of the ExeFile.exe makes no sense, so there would seem to be little chance of any sort of replacement for it, but nevertheless says that it will not be removed until an alternative is in place.
No great intellect is required to see an obvious conflict here. |
Lord Haur
Grim Determination Nulli Secunda
95
|
Posted - 2013.05.26 19:31:00 -
[535] - Quote
Onion Ring wrote:Skex Relbore wrote:I use ISboxer to manage my EVE clients You are such a wise guy. I appreciate having got to known you and your last words on the forums before you lifetime ban of all your accounts from EVE Online. The discussion of the usability of the launcher is clearly above your understanding of compliance to CCP rules. I'll point you to this GM post. While CCP doesn't endorse the use of ANY third-party programs, at this point in time the use of ISBoxer is not specifically against the EULA. This may change as a result of CCP changing their minds/the rules, or ISBoxer introducing additional functionality which breaks the EULA.
In an effort to appease the mods, please keep discussion of that specific topic to other threads (the thread the linked GM post is in, for example), or use a petition to address any further queries to the GMs.
Disclaimer: I am not CCP, so I have no hand in the official interpretation of the EULA. |
Kblackjack54
Mercurialis Inc. RAZOR Alliance
107
|
Posted - 2013.05.26 20:19:00 -
[536] - Quote
El Burrito Bandito wrote:This may have been answered already somewhere else, if so, I apologize :
I tried to load up eve today, the launcher started updating, so far, so good.. Then the status bar disappeared and nothing happened, now the launcher will not work, no new processes start when I double click the launcher icon.
I tried getting the eve.exe and same thing.
I tried using the built in repair utility, no change.
Eve is not installed on C: if that makes any difference.
Can someone please help, or point me to a thread with an answer??
El - B
Open the launcher, (NEW), Then open the Launcher settings, EVE Client settings Tab and click the 'Clear cached client data' button, reboot eve and try the repair option if it does not update as required.
Should allow you too update the client, if above fails a second time clear cache data again and then try the Bin/ EVE.exe method to open a client, .
|
Jonuts
The Arrow Project
300
|
Posted - 2013.05.26 20:23:00 -
[537] - Quote
CCP Atropos wrote: You can, yes. The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense.
Hate to break it to you, but you got that backwards. moving the log in to the launcher makes no sense, as this is a game practically built around alternate accounts. Change isn't a good thing when you break the old way to do something and the new way is inferior. Just saying. The launcher itself just feels outdated, and it's update feels like a step backwards. |
Mara Rinn
Cosmic Goo Convertor Cosmic Consortium
3447
|
Posted - 2013.05.26 22:32:00 -
[538] - Quote
It wouldn't be the Summer expansion without CCP causing a ruckus
I'm looking forward to the new launcher having the ability to coordinate the simultaneous launch of characters from all my accounts, along with the animated WebGL background with theme music.
Day 0 advice for new players: Day 0 Advice for New Players |
MaRU2760 133
Veerhouven Ventures
41
|
Posted - 2013.05.26 23:04:00 -
[539] - Quote
Mara Rinn wrote:It wouldn't be the Summer expansion without CCP causing a ruckus I'm looking forward to the new launcher having the ability to coordinate the simultaneous launch of characters from all my accounts, along with the animated WebGL background with theme music.
You obviously have a more capable computer than I do. Grats. :)
|
Hagbard Solaris
Omega Eternal
11
|
Posted - 2013.05.26 23:36:00 -
[540] - Quote
Mara Rinn wrote:It wouldn't be the Summer expansion without CCP causing a ruckus I'm looking forward to the new launcher having the ability to coordinate the simultaneous launch of characters from all my accounts, along with the animated WebGL background with theme music.
I'm looking forward to a new SpongeBob Squarepants themed launcher with live streaming of WoW gameplay so the new target demographic players won't feel like they are missing anything. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
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Mara Rinn
Cosmic Goo Convertor Cosmic Consortium
3450
|
Posted - 2013.05.26 23:45:00 -
[541] - Quote
MaRU2760 133 wrote:Mara Rinn wrote:It wouldn't be the Summer expansion without CCP causing a ruckus I'm looking forward to the new launcher having the ability to coordinate the simultaneous launch of characters from all my accounts, along with the animated WebGL background with theme music. You obviously have a more capable computer than I do. Grats. :)
My current computer would melt down if I left it on the login screen too long, but it seems to handle the WebGL ship viewer just fine.
Day 0 advice for new players: Day 0 Advice for New Players |
Muul Udonii
THORN Syndicate Black Legion.
149
|
Posted - 2013.05.27 00:10:00 -
[542] - Quote
I have had an issue trying to log in on my laptop; it's told me that there is a new build available, so I let it install, and it starts up the launcher, so I close it and run eve again, and it tells me that there is a new build available.
This cycle continues until I use the launcher to log in, then log out, close the launcher and log in without the launcher.
Can this be stopped, please? I will not use the launcher until it is finished, as it increases the time it takes me to start playing by about 5 minutes. Thorn Alliance:-á The worst alliance you ever heard of.
But you have heard of us. |
Skex Relbore
Space Exploitation Inc Get Off My Lawn
253
|
Posted - 2013.05.27 00:19:00 -
[543] - Quote
Onion Ring wrote:Skex Relbore wrote:I use ISboxer to manage my EVE clients You are such a wise guy. I appreciate having got to known you and your last words on the forums before you lifetime ban of all your accounts from EVE Online. The discussion of the usability of the launcher is clearly above your understanding of compliance to CCP rules.
You are an idiot, there is absolutely nothing about using ISBoxer that is against the EULA, So no I won't be going anywhere soon. Now go back to your corner while the adults discuss things. |
blazegryph
Corpy Hooves
12
|
Posted - 2013.05.27 00:38:00 -
[544] - Quote
hmm...don't know if this goes here, but after yesterday's launcher update, my ingame keyboard support its gone.. i can type on the chats and all, but outside chat windows , ESC, ALt+N, ALT+G F10, F11...no keyboard shortcut works. Deinstaled and reinstaled a fresh client ... still no keyboard support ingame.... even going by the old login screen, i can't press enter to acept the username&pasword, must click on 'accept'
And as no keyboard shortcut works, i cannot launch the bugreport from ingame... i know there is an out-of-game bug report, but cant attach much usefull stuff..
..copied data info from /documents & settings/user/configuraci+¦n local (local files)/datos de programa (program files)/CCP/ to the new generated /Configuraci+â-¦n local/ ...it seems the language files cannot process the accentuated O (+¦) and instead adds to the path name the +â-¦ ...as workaround should be fine but after checking didnt worked, deinstaled and reinstaled a fresh client ... still no keyboard shortcut support ingame.... ...and the repair tool gives an error when repairing... both before and after installing the client, saying this when used...
Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 82, in _TaskRun File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 199, in Repair File "repairTool\repairLogic.pyc", line 316, in Restore File "checksum.pyc", line 291, in __init__ File "shelve.pyc", line 239, in open File "shelve.pyc", line 223, in __init__ File "anydbm.pyc", line 83, in open File "dbhash.pyc", line 18, in open File "bsddb\__init__.pyc", line 364, in hashopen DBNoSuchFileError: (2, 'No such file or directory') Total Runtime: 0h00m00s |
Vaerah Vahrokha
Vahrokh Consulting
4131
|
Posted - 2013.05.27 00:43:00 -
[545] - Quote
Mara Rinn wrote:It wouldn't be the Summer expansion without CCP causing a ruckus I'm looking forward to the new launcher having the ability to coordinate the simultaneous launch of characters from all my accounts, along with the animated WebGL background with theme music.
Considering they could not even manage to keep the jukebox, I have some doubts about WebGL and theme music. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
James Amril-Kesh
4S Corporation RAZOR Alliance
5181
|
Posted - 2013.05.27 03:07:00 -
[546] - Quote
Another issue I noticed with the launcher: If a login attempt fails due to an incorrect password, the username resets to the first one on the list, forcing me to go back and reselect the username I want to log into and then retry my password.
Let's say my usernames are x1 and x2. If I'm trying to log into x2 and mistype my password, the username field defaults to x1 (not sure if this is because x1 is the first username that was entered or the first in alphanumeric order) and I have to reselect x2 in order to log into x2. -áMy (mostly boring) Youtube channel. |
Par'Gellen
254
|
Posted - 2013.05.27 05:48:00 -
[547] - Quote
James Amril-Kesh wrote:Another issue I noticed with the launcher: If a login attempt fails due to an incorrect password, the username resets to the first one on the list, forcing me to go back and reselect the username I want to log into and then retry my password.
Let's say my usernames are x1 and x2. If I'm trying to log into x2 and mistype my password, the username field defaults to x1 (not sure if this is because x1 is the first username that was entered or the first in alphanumeric order) and I have to reselect x2 in order to log into x2. This is a good point and very annoying. Also the account names in the dropdown list seem to rearrange themselves seemingly randomly making us hunt for the one we want. Why can't they just stay in the same order all the time? CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Joelleaveek
Center for Advanced Studies Gallente Federation
218
|
Posted - 2013.05.27 07:35:00 -
[548] - Quote
I think it would be better if i didn't have to click play after entering my password. Just enter password, hit return, game launchers. |
Mag's
the united Negative Ten.
14782
|
Posted - 2013.05.27 08:26:00 -
[549] - Quote
Joelleaveek wrote:I think it would be better if i didn't have to click play after entering my password. Just enter password, hit return, game launchers. They have now included a tickbox option to bypass that, but it's not released yet.
Destination SkillQueue:- It's like assuming the lions will ignore you in the savannah, if you're small, fat and look helpless. |
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CCP TheRambler
C C P C C P Alliance
2
|
Posted - 2013.05.27 09:17:00 -
[550] - Quote
Hi, the autoplay feature has been released this Friday actually. If you don't see the checkbox in the right bottom corner or if it doesn't seem to work, please clear the cache and try again :) |
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Kblackjack54
Mercurialis Inc. RAZOR Alliance
107
|
Posted - 2013.05.27 09:58:00 -
[551] - Quote
CCP TheRambler wrote:Hi, the autoplay feature has been released this Friday actually. If you don't see the checkbox in the right bottom corner or if it doesn't seem to work, please clear the cache and try again :)
Works too, Oh wait a minute that was yesterday, today, clear cache and try again, works.
Swat Dem Bugs Boyz.
I think I will stick with the Eve.exe method, simpler, linear, no messing about. |
Vaerah Vahrokha
Vahrokh Consulting
4132
|
Posted - 2013.05.27 10:39:00 -
[552] - Quote
CCP TheRambler wrote:Hi, the autoplay feature has been released this Friday actually. If you don't see the checkbox in the right bottom corner or if it doesn't seem to work, please clear the cache and try again :)
I'd love to read a cogent reasonment about why an updater should embed a whole web browser and of course bring in its slow startup and problems (like clearing cache). Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Linna Baresi
Federal Navy Academy Gallente Federation
0
|
Posted - 2013.05.27 11:12:00 -
[553] - Quote
It's rather depressing, really, this whole launcher thing. When I started my trial 10 days ago, everything worked fine. After the update, not so much.
I've not seen what happens on my computer exactly repeated in these forums (which may be because I don't read ALL the posts about what is going wrong), but I thought I might add it here, see if anyone else recognises this.
When I start the launcher, I find two launcher processes in my Task Manager. One uses more capacity than the other. It would seem these processes are not always correctly removed, I've had the repair function in the launcher, which supposedly closes down the launcher before it activates, complain to me that the launcher was still active. I had to remove the process manually.
When I try to use the launcher to start the game, the PLAY button will change to LAUNCHING.... It will display this for roughly 20 seconds, then it will go back to PLAY. The game, however, does not launch. No sign of it in the task manager anywhere.
To get the launcher to work, I need to use the repair tool. It will repair a bunch of items that are apparently missing. After this, the launcher will verify the files, and then it will work ONCE. As soon as I log out of the game, it will stop working and I have to do the whole repair thing again.
- I ran the manual launcher update - I tried clearing the cached date, but this doesn't seem to do anything beneficial. - I can't have any legacy stuff older than 10 days or so, I'm working from a very recent install, since I'm a truly new player. - I'm running Windows 7 Ultimate 64x - I have bugticketed the above
This mess has never stopped me from playing, incidentally, I'm just using the .exe file in /bin half the time. But it does have me wondering what is going on with this launcher. |
Zifrian
Licentia Ex Vereor Black Core Alliance
945
|
Posted - 2013.05.27 11:23:00 -
[554] - Quote
CCP TheRambler wrote:Hi, the autoplay feature has been released this Friday actually. If you don't see the checkbox in the right bottom corner or if it doesn't seem to work, please clear the cache and try again :) This completely misses the point imo. Why do we even need to click play to login? Is there a reason for this "feature"? Maximze your Industry Potential! - Get EVE Isk per Hour! |
Alphea Abbra
Grim Determination Nulli Secunda
235
|
Posted - 2013.05.27 11:33:00 -
[555] - Quote
CCP TheRambler wrote:Hi, the autoplay feature has been released this Friday actually. If you don't see the checkbox in the right bottom corner or if it doesn't seem to work, please clear the cache and try again :) Hi, I didn't notice since I was too busy using the bugfix that removes the need for the installer. Have you begun looking at the design flaws in the "new" "launcher"? |
Sky Marshal
Deep Core Mining Inc. Caldari State
3
|
Posted - 2013.05.27 11:53:00 -
[556] - Quote
As this topic is the new place to give feedbacks, I got new ones but there are not really important nor critical.
I manage to make the launcher remember my login, after few tries. But I am annoyed by the fact that there is not right-click feature in this launcher. Indeed, I expected to see at least a paste option in a right-click menu on the password input field (I use way too much complicated passwords to type them manually) and I am accustomed to use the mouse to copy/paste my passwords from a text file to the old launcher. There is still the ctrl+v way but it requires a change of habits. As I said, not really important.
The second thing is the memory consumption. I just realize that the launcher use -¦ 100 Mb for his personal needs (according to Process Explorer), and I think it is too much as he don't add new features (for the moment I guess). It is not really a problem as he can be closed at any time, but if you have time to waste, don't hesitate to reduce it =) |
Zilero
Love Squad Confederation of xXPIZZAXx
75
|
Posted - 2013.05.27 12:28:00 -
[557] - Quote
My feedback is still the same:
The launcher is making it more problematic and slower to login more than one character fast.
Before I could:
1. Open 3-4 instances of Eve. 2. Immediately login to each one once they were loaded.
Now I have to wait for the launcher and login each account and click launch.
I estimate its taking me 3-4 times as long to login as it did previously.
Furthermore, it seems like using the launcher to login to the game actually takes LONGER than just logging in with the exefile... what gives?
Sorry CCP, but this is a major dealbreaker - I do NOT feel like wasting my time trying to login to play a game I'm paying for.
Make the launcher GO AWAY or I will have to reconsider paying for more than one account (or playing the game at all). You say you listen to your users - THE PEOPLE WHO PAY YOUR SALARY - now prove this! |
thowlimer
Roprocor Ltd
2
|
Posted - 2013.05.27 13:56:00 -
[558] - Quote
So far no problems updating launcher etc bit slower than the old one still but nothing annoying with no more than 2-3 accounts to log on. Main annoyance so far(other than bling, i prefer as little graphic bling as possible but thats just a matter of taste, and goes for pretty much any game produced after programmers stopped worrying about memory consumption) is how the focus sticks on the character name window after you select a new alt from the drop down menu, if i choose a previously entered full name from that list i do _not_ wish to type any more in that window, so if possible could you have it switch to the password window once a character is selected ? Also adding my voice to the people who feel that SSO would be nice _if_ it allowed us access to things like forums/account management even if that involves opening another browser. Thowlimer |
Jake ClouD
The Secret Club
0
|
Posted - 2013.05.27 14:02:00 -
[559] - Quote
Thank you for the skill points. More than makes up for the launcher complications. :)
The posting and tone in this thread by some players...seems wrongly self-entitled. I understand the frustration when things aren't perfect or go wrong, but it doesn't warrant rudeness towards [real] people doing their jobs with the best intentions. Instead of cynicism and aggression, a little bit of appreciation and optimism helps to cultivate a better community and better experiences for everyone who has to work on and play the game.
There's no us and them, everyone contributes to the development of the game and it's why EVE is so good, because CCP value and act upon feedback and suggestions wherever they can feasibly. You pay for a game which you enjoy playing and much of that money goes towards improving the experience. Yes, there's still going to be things that you don't like, but constructive criticism and feedback is better than grumpy whinging and demands.
TL;DR, Don't be grumpy neck-beards. |
Hagbard Solaris
Omega Eternal
11
|
Posted - 2013.05.27 14:07:00 -
[560] - Quote
I too just noticed a couple of other issues with the launcher. I have miltiple accounts, and some are in the form of MyAccount1 , MyAccount2, etc. This allows me to group my accounts by purpose. It also allows me to log in multiple accounts by simply clicking on the username field and hitting backspace to remove the number, and then entering a single digit. When I hit the backspace, I get a drop down box containing all of the numbered accounts. Then, when I enter the new digit, the dropdown box stays on the field, but with only 1 account listed. It would make more sense if, when there is only 1 matching account to the entry currently in the field, the drop box were to close. Forcing me to select an account from a list of one account merely slows down the process.
Second, when you select an account from the dropdown box, the cursor stays in the account name entry field. Several times I have entered my password immediately after selecting an account and it appended to the end of the account name. In order to enter the password I have to manually click on the password entry box or hit the tab key to forward the cursor. This is not good for security.
The Login screen does not behave this way. When I selected an account from the drop down box, the cursor automatically forwarded to the password entry box. When I backspaced to change the number on one of my accounts, the drop down box did not open. I still had to tab to the password entry field, but I did not have to close the drop down box first.
I would like to see the account name with drop down box and password entry changed in the launcher to match the behavior of the login scren. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
|
Par'Gellen
254
|
Posted - 2013.05.27 14:19:00 -
[561] - Quote
Jake ClouD wrote:Thank you for the skill points. More than makes up for the login complications. :) The posting and tone in this thread by some players...seems wrongly self-entitled. I understand the frustration when things aren't perfect or go wrong, but it doesn't warrant rudeness towards [real] people doing their jobs with the best intentions. Instead of cynicism and aggression, a little bit of appreciation and optimism helps to cultivate a better community and better experiences for everyone who has to work on and play the game. There's no us and them, everyone contributes to the development of the game and it's why EVE is so good, because CCP value and act upon feedback and suggestions wherever they can feasibly. You pay for a game which you enjoy playing and much of that money goes towards improving the experience. Yes, there's still going to be things that you don't like, but constructive criticism and feedback is better than grumpy whinging and demands. TL;DR, Don't be grumpy neck-beards. You are right and as I read past some of my earlier posts in this thread and the other one I admit my tone was a bit harsher than it probably should have been. I'm not like that in real life and usually give people the benefit of the doubt as a matter of course. Nobody is perfect and I apologize for my rude remarks.
However, on the other side of the coin, I've dealt with CCP's dev antics since 2003 and after a while people reach a point where they realize nothing they are saying is even being heard. When that happens they begin to shout. When shouting fails they start throwing things. And I can tell you from years of reading these forums that nothing CCP can do will **** off the playerbase faster than ignoring feedback and then implementing something that looks like it was coded by someone that has never even played the game. (Uniborked Inventory stands out like a flaming beacon as a prime example) That is disrespectful to their paying customers, plain and simple, and in my opinion is like asking to be yelled at. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Hagbard Solaris
Omega Eternal
11
|
Posted - 2013.05.27 14:33:00 -
[562] - Quote
Jake ClouD wrote:Thank you for the skill points. More than makes up for the login complications. :) The posting and tone in this thread by some players...seems wrongly self-entitled. I understand the frustration when things aren't perfect or go wrong, but it doesn't warrant rudeness towards [real] people doing their jobs with the best intentions. Instead of cynicism and aggression, a little bit of appreciation and optimism helps to cultivate a better community and better experiences for everyone who has to work on and play the game. There's no us and them, everyone contributes to the development of the game and it's why EVE is so good, because CCP value and act upon feedback and suggestions wherever they can feasibly. You pay for a game which you enjoy playing and much of that money goes towards improving the experience. Yes, there's still going to be things that you don't like, but constructive criticism and feedback is better than grumpy whinging and demands. TL;DR, Don't be grumpy neck-beards.
CCP had product feedback on the new launcher from the tets on Singularity. They ignored this feedback and released the launcher with bugs already pointed out to them anyway.
Improving the experiance is good, but the new launcher has not improved anything. One of the hallmarks of a good product update is to add improvements seamlessly for the user. Software trains the user to use it a certain way, and an update should preserve this while adding new features for users to learn to use. CCP added no user-end features with the new launcher other than a link to their TV channel. They changed the method of account name/password entry. They changed the location where the launcher stores it's data against Microsoft development guidelines, causing problems for some users They have a launcher that leaves running processes active upon closing which prevent the launcher from being reactivated unless these processes are closed manually by the user. These flaws could have easily been detected prior to release if the launcher had been tested properly.
TL;DR, CCP didn't do their job well. In the real world, if you don't do your job well, your customers are going to get angry. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
Oraac Ensor
School of Applied Knowledge Caldari State
202
|
Posted - 2013.05.27 14:45:00 -
[563] - Quote
Jake ClouD wrote:Thank you for the skill points. More than makes up for the login complications. :) The posting and tone in this thread by some players...seems wrongly self-entitled. I understand the frustration when things aren't perfect or go wrong, but it doesn't warrant rudeness towards [real] people doing their jobs with the best intentions. Instead of cynicism and aggression, a little bit of appreciation and optimism helps to cultivate a better community and better experiences for everyone who has to work on and play the game. There's no us and them, everyone contributes to the development of the game and it's why EVE is so good, because CCP value and act upon feedback and suggestions wherever they can feasibly. You pay for a game which you enjoy playing and much of that money goes towards improving the experience. Yes, there's still going to be things that you don't like, but constructive criticism and feedback is better than grumpy whinging and demands. TL;DR, Don't be grumpy neck-beards. When I PAY for something I expect it to work and I don't expect the people that I'm paying to foul it up in a display of total incompetence pissing about with something that wasn't broken and didn't need fixing in any way and replacing it with a load of crap which is apparently nothing like the better community and better experiences that you describe.
I say "apparently" because I am unable to comment on something I haven't experienced. Some of us now have no launcher at all, no information that anything is being done about it, and a threat to remove the only way we have to access the game. Note that this threat will be carried out when CCP, not the affected players, consider that it is no longer needed. Quite honestly, after this fiasco I can't foresee any time that we will no longer need a fall back position to cope with future CCP foul-ups.
As for "appreciation and optimism", I see no reason for either in view of, just for example, this: CCP Aporia wrote:Since there were no technical concerns left with the Windows version of the new launcher, then yes, we did roll it out. Followed two days later by this:CCP Atropos wrote:Current known issues: - Updated 2100 GMT 23 May -
The EVE Launcher doesn't terminate correctly on Windows XP and Windows Server 2003 |
Hazan Lightbringer
LightWorker Inc The Luminae Foothold
2
|
Posted - 2013.05.27 14:46:00 -
[564] - Quote
Obunagawe wrote:CCP: When do you intend to remove the ability to use the Exefile.exe workaround method entirely?
I would also like to know since that will be the day I quit eve after 8 years of easy multiboxing, unless they fix the launcher so I can launch multiple login(to the game)-screens at once.
Par'Gellen wrote: However, on the other side of the coin, I've dealt with CCP's dev antics since 2003 and after a while people reach a point where they realize nothing they are saying is even being heard. When that happens they begin to shout. When shouting fails they start throwing things. And I can tell you from years of reading these forums that nothing CCP can do will **** off the playerbase faster than ignoring feedback and then implementing something that looks like it was coded by someone that has never even played the game. (Uniborked Inventory stands out like a flaming beacon as a prime example) That is disrespectful to their paying customers, plain and simple, and in my opinion is like asking to be yelled at.
Well said. I for one will no longer shout tho. Boycott is the only weapon we have left that actually WORKS, and I believe that 50% of the userbase will use that weapon if the "quick login with multiple accounts"-option via the exe-file gets removed.
|
Hagbard Solaris
Omega Eternal
11
|
Posted - 2013.05.27 14:50:00 -
[565] - Quote
Par'Gellen wrote:Jake ClouD wrote:... TL;DR, Don't be grumpy neck-beards. You are right and as I read past some of my earlier posts in this thread and the other one I admit my tone was a bit harsher than it probably should have been. I'm not like that in real life and usually give people the benefit of the doubt as a matter of course. Nobody is perfect and I apologize for my rude remarks. However, on the other side of the coin, I've dealt with CCP's dev antics since 2003 and after a while people reach a point where they realize nothing they are saying is even being heard. When that happens they begin to shout. When shouting fails they start throwing things. And I can tell you from years of reading these forums that nothing CCP can do will **** off the playerbase faster than ignoring feedback and then implementing something that looks like it was coded by someone that has never even played the game. (Uniborked Inventory stands out like a flaming beacon as a prime example) That is disrespectful to their paying customers, plain and simple, and in my opinion is like asking to be yelled at.
Well said. When I first started playing Eve I rolled with the punches when CCP messed things up with new updates. After years of this, however, I have had enough. There is a difference between a single flawed update and a pattern of borked releases and disregarded customer feedback. A single flaw is easy to overlook, but years of of breaking things and ignoring customer feedback are not. There are restaurants I no longer patronize because they repeatedly served me poor quality food and got my order wrong. Eve, however, is unique in the MMO world. I can't just go to another Internet Spaceship game because there isn't one like Eve available. So, I am reduced to shouting and throwing things to get the devs to realise that I am genuinely upset with their poor performance. If I don't, they will assume that breaking things is OK. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
Hagbard Solaris
Omega Eternal
11
|
Posted - 2013.05.27 15:07:00 -
[566] - Quote
Zifrian wrote:CCP TheRambler wrote:Hi, the autoplay feature has been released this Friday actually. If you don't see the checkbox in the right bottom corner or if it doesn't seem to work, please clear the cache and try again :) This completely misses the point imo. Why do we even need to click play to login? Is there a reason for this "feature"?
With the new SSO protocol, it would conceivably be possible to login on the launcher and gate directly from the launcher to various sites in the Eve universe like Account Management or Forums or Eve Gate without having to log in at any of these sites. For example, you could login on the launcher, click Account Management to see how long until your account needs to be renewed, click Forums to check threads, then click Play to actually enter the game. In practice, however, this does not work. CCP said that while the launcher uses SSO, it initiates a browser session internally. So, when you click on one of the Eve Universe links like Account Management, it has to open a new browser session and can't pass the SSO information along. Kinda undermines the whole purpose of SSO imho. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
Steve Ronuken
Fuzzwork Enterprises
1447
|
Posted - 2013.05.27 15:17:00 -
[567] - Quote
Hagbard Solaris wrote:Zifrian wrote:CCP TheRambler wrote:Hi, the autoplay feature has been released this Friday actually. If you don't see the checkbox in the right bottom corner or if it doesn't seem to work, please clear the cache and try again :) This completely misses the point imo. Why do we even need to click play to login? Is there a reason for this "feature"? With the new SSO protocol, it would conceivably be possible to login on the launcher and gate directly from the launcher to various sites in the Eve universe like Account Management or Forums or Eve Gate without having to log in at any of these sites. For example, you could login on the launcher, click Account Management to see how long until your account needs to be renewed, click Forums to check threads, then click Play to actually enter the game. In practice, however, this does not work. CCP said that while the launcher uses SSO, it initiates a browser session internally. So, when you click on one of the Eve Universe links like Account Management, it has to open a new browser session and can't pass the SSO information along. Kinda undermines the whole purpose of SSO imho.
It could be passed over to a new application, with a properly formed URL.
Just not the world's best idea.
Think about it this way though: They have to maintain /one/ login method, rather than one for sites, one for the application. Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
Ganric Nelkin
Center for Advanced Studies Gallente Federation
0
|
Posted - 2013.05.27 15:23:00 -
[568] - Quote
I haven't been able to access the game since Tuesdays update. After trying every workaround, reinstalling, reinstalling but not updating just running from exefile.exe and even trying my spare router, I decided to give it one last shot and install wireshark.
Looking at packet logs the only conclusion I can reach is that my IP address is being dropped, somewhere along the line, by the sever (the dreaded socket closed that keeps showing in eve logs)!!
This is my latest reply to my petitions:
"Hello,
I just thought I would try a VPN as a last resort and I can login immediately!!!! It would appear that my own (static) IP address *.*.*.* is being dropped by tranquility! I can authenticate and initiate a connection just fine, but when my client tries to PSH,ACK 92 bytes of data using my own IP I never get a reply. After seven retries my client sends a RST,ACK and disconnects."
I'm completely stumped at this.
|
Hagbard Solaris
Omega Eternal
12
|
Posted - 2013.05.27 16:02:00 -
[569] - Quote
Steve Ronuken wrote:Hagbard Solaris wrote:Zifrian wrote:CCP TheRambler wrote:Hi, the autoplay feature has been released this Friday actually. If you don't see the checkbox in the right bottom corner or if it doesn't seem to work, please clear the cache and try again :) This completely misses the point imo. Why do we even need to click play to login? Is there a reason for this "feature"? With the new SSO protocol, it would conceivably be possible to login on the launcher and gate directly from the launcher to various sites in the Eve universe like Account Management or Forums or Eve Gate without having to log in at any of these sites. For example, you could login on the launcher, click Account Management to see how long until your account needs to be renewed, click Forums to check threads, then click Play to actually enter the game. In practice, however, this does not work. CCP said that while the launcher uses SSO, it initiates a browser session internally. So, when you click on one of the Eve Universe links like Account Management, it has to open a new browser session and can't pass the SSO information along. Kinda undermines the whole purpose of SSO imho. It could be passed over to a new application, with a properly formed URL. Just not the world's best idea. Think about it this way though: They have to maintain /one/ login method, rather than one for sites, one for the application. Thanks, Steve. That actually makes sense. If I am reading these forums correctly, CCP is now storing userdata on their cloud. I am not real familiar with how cloud storage works in application, so I have a question. Would it be possible for the launcher to open a new browser to other Eve sites, have that new browser retrieve the account name from the cloud, and ask for a password re-entry to verify the user? This would add end-user funtionality and match other online services that require password verification for security purposes. It would also make the autoplay checkbox a useful option as the player could decide if they wanted to simply launch the game or use the launcher as a gateway to other Eve services as well. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
Steve Ronuken
Fuzzwork Enterprises
1448
|
Posted - 2013.05.27 16:11:00 -
[570] - Quote
Hagbard Solaris wrote:Steve Ronuken wrote:Hagbard Solaris wrote:Zifrian wrote:CCP TheRambler wrote:Hi, the autoplay feature has been released this Friday actually. If you don't see the checkbox in the right bottom corner or if it doesn't seem to work, please clear the cache and try again :) This completely misses the point imo. Why do we even need to click play to login? Is there a reason for this "feature"? With the new SSO protocol, it would conceivably be possible to login on the launcher and gate directly from the launcher to various sites in the Eve universe like Account Management or Forums or Eve Gate without having to log in at any of these sites. For example, you could login on the launcher, click Account Management to see how long until your account needs to be renewed, click Forums to check threads, then click Play to actually enter the game. In practice, however, this does not work. CCP said that while the launcher uses SSO, it initiates a browser session internally. So, when you click on one of the Eve Universe links like Account Management, it has to open a new browser session and can't pass the SSO information along. Kinda undermines the whole purpose of SSO imho. It could be passed over to a new application, with a properly formed URL. Just not the world's best idea. Think about it this way though: They have to maintain /one/ login method, rather than one for sites, one for the application. Thanks, Steve. That actually makes sense. If I am reading these forums correctly, CCP is now storing userdata on their cloud. I am not real familiar with how cloud storage works in application, so I have a question. Would it be possible for the launcher to open a new browser to other Eve sites, have that new browser retrieve the account name from the cloud, and ask for a password re-entry to verify the user? This would add end-user funtionality and match other online services that require password verification for security purposes. It would also make the autoplay checkbox a useful option as the player could decide if they wanted to simply launch the game or use the launcher as a gateway to other Eve services as well.
Yes.
This is commonly the way that OAUTH(2) is handled. You have to register a new protocol for the callback, but it's common.
It's bad practice (for a third party app. The launcher isn't third party) to embed a browser instance and run it from there.
Note, it'd be more annoying to do it this way, if you had multiple accounts. Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
|
Vaerah Vahrokha
Vahrokh Consulting
4132
|
Posted - 2013.05.27 16:38:00 -
[571] - Quote
@Above
In the future I don't want some crapola game log in that fiddles with the forums. I want to post on this character while I log in with at least 12 different characters per day. I also use the forums a lot to see if I got in game mail. If they start switching it'll be just the umpteenth loss in functionality they impose on us. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Smoking Blunts
ZC Industries Dark Stripes
560
|
Posted - 2013.05.27 17:40:00 -
[572] - Quote
Par'Gellen wrote:
However, on the other side of the coin, I've dealt with CCP's dev antics since 2003 and after a while people reach a point where they realize nothing they are saying is even being heard. When that happens they begin to shout. When shouting fails they start throwing things. And I can tell you from years of reading these forums that nothing CCP can do will **** off the playerbase faster than ignoring feedback and then implementing something that looks like it was coded by someone that has never even played the game. (Uniborked Inventory stands out like a flaming beacon as a prime example) That is disrespectful to their paying customers, plain and simple, and in my opinion is like asking to be yelled at.
^^^^ This
I can deal with most of the crap they roll out, things ill never use (AUR for example). but when they break stuff after being repeatedly told for over 12 months (march 2012 was the first launcher blog)why it will break mine and other peoples game. its the straw that broke the camels back OMG when can i get a pic here
|
Hagbard Solaris
Omega Eternal
12
|
Posted - 2013.05.27 18:31:00 -
[573] - Quote
Vaerah Vahrokha wrote:@Above
In the future I don't want some crapola game log in that fiddles with the forums. I want to post on this character while I log in with at least 12 different characters per day. I also use the forums a lot to see if I got in game mail. If they start switching it'll be just the umpteenth loss in functionality they impose on us. I wasn't proposing that it "fiddle" with the forums, only that it retrieve username info and ask for password verification if you open a browser using the link on the launcher. You could swich toons all you want using the launcher, but if you didn't use the launcher to open the forums, your logged in toon wouldn't be logged out. Open a browser window any other way than using the launcher and nothing would change. That's how a good update works. Preserve all existing functionality and add new functionality - in this case the ability by choice to save a step with the account currently logged onto the launcher. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
|
CCP Atropos
C C P C C P Alliance
298
|
Posted - 2013.05.27 20:47:00 -
[574] - Quote
Just updated my post with the known issues; there are more fixes in testing on Singularity. Product Owner, EVE Launcher | Team Special Circumstances |
|
Smoking Blunts
ZC Industries Dark Stripes
561
|
Posted - 2013.05.27 21:02:00 -
[575] - Quote
CCP Atropos wrote:Just updated my post with the known issues; there are more fixes in testing on Singularity.
now if you could.
get the log off button back. it needs to be able to log of the client, restart the launcher and get me back to the point when I can hot key my password, hit enter and get to the selector screen.
this would just about get my 3 click log in/swap alt process back. and above all else, stop me having to leave running any launchers just to swap alts. OMG when can i get a pic here
|
Aghira
Systech Astromantics Shipyard Inc.
35
|
Posted - 2013.05.27 21:06:00 -
[576] - Quote
Passwordfield still loses focus after a taskswitch thus rendering the autotype feature of keepass unusable if you have the login credentials of multiple accounts stored in keepass. Es wird niemals so viel gelogen wie vor der Wahl, w+ñhrend des Krieges und nach der Jagd. (Otto von Bismarck)
english is not my native |
Jonuts
The Arrow Project
301
|
Posted - 2013.05.27 21:21:00 -
[577] - Quote
Just answer this. *WHY*.
It was sold around the concept of SSO, yet you can't implement SSO. As you said, I can't log into a service in Firefox and expect it to work in Chrome. Personally, I'd feel extremely uncomfortable if you screwed with my machine enough to allow actual SSO functionality. So what was the purpose of the new launcher? If you're fixing what isn't broke, it should be to upgrade it. New launcher is arguably a downgrade, at best a side grade for the majority. Do you have that little to work on that you throw man power at side-grade projects? Was this something a few programmers were thrown at between major projects?
Honestly, the entire concept of upgrading the launcher is irrelevant.
Lastly, what purpose does removing our ability to log in via the bin folder at some unspecified time in the future serve? Upset that someone finds greater functionality with it? Can't be to save space. Hard drive space is cheap, and the file isn't exactly huge. Neatness? That's like uninstalling seat belts from your car because they don't color coordinate with your shoes. As long the game doesn't need to update at that moment, launching via the bin file is far superior to any other method of launching the game I've ever seen. With what I know, removing the ability to launch via the bin file is just a jerk move, pure and simple. Done with intent of nothing but making people sad, because there teems to be no other reason. |
Sarmatiko
1156
|
Posted - 2013.05.27 21:45:00 -
[578] - Quote
Jonuts wrote:Lastly, what purpose does removing our ability to log in via the bin folder at some unspecified time in the future serve? Removing this because it takes too much developer time to maintain this feature, as known from other dev posts. Probably this includes not only per-expansion assets like scene and new music, but also some stuff in the backend invisible to end user.
On the other hand some CCP decisions on which feature consider worthy, and which just deserves to be axed are very questionable. When some guys from GARPA (as was stated of reddit) leaked "new ship/skill three UI" prototype I was kinda enraged "WTF? Is that thing is worthy of spending resources and jukebox/calculator/notepad/login screen are not?"
-¥ |
Smoking Blunts
ZC Industries Dark Stripes
561
|
Posted - 2013.05.27 21:53:00 -
[579] - Quote
Sarmatiko wrote:Jonuts wrote:Lastly, what purpose does removing our ability to log in via the bin folder at some unspecified time in the future serve? Removing this because it takes too much developer time to maintain this feature, as known from other dev posts. Probably this includes not only per-expansion assets like scene and new music, but also some stuff in the backend invisible to end user. On the other hand some CCP decisions on which feature consider worthy, and which just deserves to be axed are very questionable. When some guys from GARPA (as was stated of reddit) leaked "new ship/skill three UI" prototype I was kinda enraged "WTF? Is that thing is worthy of spending resources and jukebox/calculator/notepad/login screen are not?"
the sisi version of the bin folder isn't specific and only shows what looks like a default eve online backdrop. also eve dosnt have sound so no idea what the music is like, id guess they can recycle all the old stuffs for the next few years and it cost them nothing more than a file swap OMG when can i get a pic here
|
Alphea Abbra
Grim Determination Nulli Secunda
236
|
Posted - 2013.05.27 23:37:00 -
[580] - Quote
CCP Atropos wrote:Just updated my post with the known issues; there are more fixes in testing on Singularity. I find it cute that you're still fixing bugs when the design of the launcher makes itself a bug, in need of workarounds. Could you please address the design flaw/bug in your OPs? |
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MaRU2760 133
Veerhouven Ventures
42
|
Posted - 2013.05.28 00:50:00 -
[581] - Quote
CCP Atropos wrote:Just updated my post with the known issues; there are more fixes in testing on Singularity.
Now you are testing them? In Singularity?
If you don't look at the feedback', what good does that do us?
|
Rommiee
Mercury Inc.
607
|
Posted - 2013.05.28 06:42:00 -
[582] - Quote
Par'Gellen wrote:However, on the other side of the coin, I've dealt with CCP's dev antics since 2003 and after a while people reach a point where they realize nothing they are saying is even being heard. When that happens they begin to shout. When shouting fails they start throwing things. And I can tell you from years of reading these forums that nothing CCP can do will **** off the playerbase faster than ignoring feedback and then implementing something that looks like it was coded by someone that has never even played the game. (Uniborked Inventory stands out like a flaming beacon as a prime example) That is disrespectful to their paying customers, plain and simple, and in my opinion is like asking to be yelled at.
THIS. Absolutely.
Years of suffering CCPGÇÖs continued insistence of ignoring player feedback from SISI and bringing in half-developed crap, tends to wear you down. I used to spend a lot of time giving such feedback, but since the CQ, and then the Unified Inventory disaster, I do not bother any more, as they do what they want anyway.
It is a shame as they are continually screwing OUR game up with their half-arsed ideas and ill-conceived development work.
|
Rommiee
Mercury Inc.
607
|
Posted - 2013.05.28 06:45:00 -
[583] - Quote
Jake ClouD wrote:Thank you for the skill points. More than makes up for the login complications. :) The posting and tone in this thread by some players...seems wrongly self-entitled. I understand the frustration when things aren't perfect or go wrong, but it doesn't warrant rudeness towards [real] people doing their jobs with the best intentions. Instead of cynicism and aggression, a little bit of appreciation and optimism helps to cultivate a better community and better experiences for everyone who has to work on and play the game. There's no us and them, everyone contributes to the development of the game and it's why EVE is so good, because CCP value and act upon feedback and suggestions wherever they can feasibly. You pay for a game which you enjoy playing and much of that money goes towards improving the experience. Yes, there's still going to be things that you don't like, but constructive criticism and feedback is better than grumpy whinging and demands. TL;DR, Don't be grumpy neck-beards.
You, Sir...are an idiot. |
Rommiee
Mercury Inc.
607
|
Posted - 2013.05.28 06:52:00 -
[584] - Quote
Still skipping it....
Rommiee wrote:CCP: Skipping awkward questions since 2003...AND STILL DOING IT... Rommiee wrote:CCP.....HELLO Still skipping this question, then..... Rommiee wrote:CCP Atropos or any CCP employee, really..... Still skipping this question of why do you do what is outlined below, then ? Rommiee wrote:So... would you like to answer the question that pretty much everyone has been asking over the last couple of days, but you have avoided : Time and time again, you introduce a new "feature" on to Sisi, and when major issues are found by the players testing the said feature, you pretty much ignore the feedback given to you and bring it on to TQ anyway. You always apologise afterwards and promise to do things better in the future, but surprise surprise it happens again, and again, and again. You never seem to learn by past mistakes and never keep your word about changing your procedures. Therefore do not be surprised when we do not believe a word you say. Quote:Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you We have heard that so many times,
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Twikki
The Rusty Muskets
0
|
Posted - 2013.05.28 06:54:00 -
[585] - Quote
Not sure if this is the right place to make this comment. After finally getting the launcher to work as i want it to, i now ask the question.
What are the chances, when you go to log out/quit it gives you 2 options
1. to quit the game 2. retrun to character screen
This way you dont have to quit the game and re log in each time you wwant to swap characters |
Rommiee
Mercury Inc.
607
|
Posted - 2013.05.28 07:37:00 -
[586] - Quote
Twikki wrote:Not sure if this is the right place to make this comment. After finally getting the launcher to work as i want it to, i now ask the question.
What are the chances, when you go to log out/quit it gives you 2 options
1. to quit the game 2. retrun to character screen
This way you dont have to quit the game and re log in each time you wwant to swap characters
They just need to put the "Log off" button back, and not the "log off safely" button. This would solve that issue. |
Vaerah Vahrokha
Vahrokh Consulting
4132
|
Posted - 2013.05.28 07:56:00 -
[587] - Quote
Alphea Abbra wrote:CCP Atropos wrote:Just updated my post with the known issues; there are more fixes in testing on Singularity. I find it cute that you're still fixing bugs when the design of the launcher makes itself a bug, in need of workarounds. Could you please address the design flaw/bug in your OPs?
QFT. Besides giving a temporary respite to all those unable to log in, the fixes should just be an ad-interim solution before a real launcher is made.
Real as in, doing what's it supposed to do: patching and making it easy to play. All the rest is junk, bloatware and bad usability in a nutshell. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Alphea Abbra
Grim Determination Nulli Secunda
237
|
Posted - 2013.05.28 08:38:00 -
[588] - Quote
Vaerah Vahrokha wrote:Alphea Abbra wrote:CCP Atropos wrote:Just updated my post with the known issues; there are more fixes in testing on Singularity. I find it cute that you're still fixing bugs when the design of the launcher makes itself a bug, in need of workarounds. Could you please address the design flaw/bug in your OPs? QFT. Besides giving a temporary respite to all those unable to log in, the fixes should just be an ad-interim solution before a real launcher is made. Real as in, doing what's it supposed to do: patching and making it easy to play. All the rest is junk, bloatware and bad usability in a nutshell. I think the most important thing here and now is to enable those who are still locked out because of the "new" "launcher" to log in. After that, it would be to remove the new launcher in a manner that returns to the former launchers simplicity. And of course, a promise that the bin/ExeFile.exe won't be removed, since it's an important tool to log in even if launchers and webservers act up again.
I'm still waiting for CCP Atropos to address the actual design of the launcher, instead of the current headline bugs. It really would serve CCP well to show a little respect to those who pay for their game.
I actually had so high hopes for this, since something as "dangerous" as ship/module rebalance and skill changes is actually being handled with care and enough respect, and some clear signs that Ytterbium, Fozzie and Rise listens to feedback, ALSO in their core design and intentions, not justTHEIR TYPING MISTAKES. CCP Atropos, you said earlier that when you actively respond to this thread, it's showing respect and responsibility. Can you please tell me how, when you incorporate the content of your posts?!? |
Forlorn Wongraven
Habitual Euthanasia Pandemic Legion
62
|
Posted - 2013.05.28 08:39:00 -
[589] - Quote
Patching actually works flawless. Maybe the launcher itself for single account users too. But for multi account players (like many veterans) the new launchers justs add both time and clicking with no additional function. Shadoo > whoever was the first nyx on grid Shadoo > THANK GOD YOU ARE A SMART MAN and fitted the best tank in PL Shadoo > (ie. cyno) |
Hazan Lightbringer
LightWorker Inc The Luminae Foothold
2
|
Posted - 2013.05.28 11:42:00 -
[590] - Quote
Jonuts wrote: Lastly, what purpose does removing our ability to log in via the bin folder at some unspecified time in the future serve?
The ONLY reason I can think of for this is that they wanna sell ads in that launcher later on and that can't be done if not every user are forced to use the launcher. Noone is gonna pay to show ads if not every user will see them. I can imagine they wanna put facebook and twitter-tabs and connections in it as well to pull click-money and ad-income as well from the very usage of the launcher.
---
Personally I have only one question left:
WHEN I cancel my automatic subscription renewal, for how long does my accounts and stuff stay on the servers?
I'm planning a 6-12 month long "boycott/vacation" from eve in protest to the latest GUI-atrocities, but I don't intend to leave the game entirely, I wanna be able to log in again in 2014 and purchase new subscriptions to give eve The Final Chance. 6-12 months is also more than enough time for CCP to re-evaluate (or confirm) their current strategy so IF the game is gonna get fixed at all, it will happen within that timframe.
So again, exacly how long does the account-information stay on the servers?
The FAQ says "several months" but that can be anything from 3 to 11 months so it doesn't really say anything there.. http://www.eveonline.com/faq/account-management/
|
|
Alphea Abbra
Grim Determination Nulli Secunda
238
|
Posted - 2013.05.28 12:44:00 -
[591] - Quote
Hazan Lightbringer wrote:So again, exacly how long does the account-information stay on the servers? AFAIK the answer is that account details has yet to be deleted by CCP since open beta 2003. That everything will be as you left it, if and when you return. |
Zaeed Fitom
Federal Navy Academy Gallente Federation
0
|
Posted - 2013.05.28 17:50:00 -
[592] - Quote
fking forum deleted my post when I hit preview, so this is going to be shorter version posting with my alt as main expired these days and didnt bothered with renewal yet (gues why :) ) Shame you cant post with inactive acc.
Your stuff Hazan Lightbringer should remain for several years. Personally my main was inactive for 2-3 years and i found my stuff.
When finally updating launcher on my desktop today I noticed few things 1. once update finished and launcher started, login, than whole area bellow "join xyz other players" was missing, ie no Play button. launcher restart fixed that 2. once logged with expired acc why does launcher allow me to start game and doesnt throw some message or notification in that overdesigned piece of software? You claim new launcher to be ubercool but such important information is not displayed. Same goes for only xy days are remaining on your acc. Would make most sense to have it there. 3. is it bug or design that i can launch only one instance of launcher?
Based on point 2. and that message I get from game client during login "The authentication token provided by the launcher is of an invalid format." makes me wonder how relevant are their threats to remove exefile workaround. It looks that new launcher is dependant on it and is just sending some string to game client which is doing actual verification & login. So it is not important what launcher says but what game client says. So removing this would seem like lots of additional work compared to if they keep it like it is. So obvious question WHY? But I rather win lotto than heard answer on it...
|
Skex Relbore
Space Exploitation Inc Get Off My Lawn
255
|
Posted - 2013.05.28 20:39:00 -
[593] - Quote
Hazan Lightbringer wrote:Jonuts wrote: Lastly, what purpose does removing our ability to log in via the bin folder at some unspecified time in the future serve?
The ONLY reason I can think of for this is that they wanna sell ads in that launcher later on and that can't be done if not every user are forced to use the launcher. Noone is gonna pay to show ads if not every user will see them. I can imagine they wanna put facebook and twitter-tabs and connections in it as well to pull click-money and ad-income as well from the very usage of the launcher. --- Personally I have only one question left: WHEN I cancel my automatic subscription renewal, for how long does my accounts and stuff stay on the servers? I'm planning a 6-12 month long "boycott/vacation" from eve in protest to the latest GUI-atrocities, but I don't intend to leave the game entirely, I wanna be able to log in again in 2014 and purchase new subscriptions to give eve The Final Chance. 6-12 months is also more than enough time for CCP to re-evaluate (or confirm) their current strategy so IF the game is gonna get fixed at all, it will happen within that timframe. So again, exacly how long does the account-information stay on the servers? The FAQ says "several months" but that can be anything from 3 to 11 months so it doesn't really say anything there.. http://www.eveonline.com/faq/account-management/
As I understand it , for as long as the server is operating. There are people who return after a long hiatus all the time and CCP will practically bed over backwards to help people recover their old accounts. Just make sure your assets are somewhere that you'll be able to access regardless of in game changes (aka not in SOV null) and you should be golden. |
Declan Storm
The Scope Gallente Federation
0
|
Posted - 2013.05.28 21:30:00 -
[594] - Quote
CCP have utterly and completely ****** the logging process for everyone, but especially for us players that multibox.
The process of login multiple accounts using one computer is utterly and completely ******, it takes too much time (5 accounts, 3 minutes before, now almost 10!), logging is completely lagged (The process bar for the logging takes too much time, hell even the one for the acquiring the character takes too long), and is utterly complicated, with the process requiring more than 4 clicks in order to log in a single account (Before all you needed to do was click the launch button 5 times, the first client will pop up, I'd logged in the first account, with that hit "Alt-Tab", next client will popped up, logged that account and keep doing that till finished; now... launch launcher, select account, input password, logged account-click "Play", wait for the lagged process bars to finish the log in process and click again for the character to log it in, go back out (Remember "Alt-Tab") click "switch user account" and start the process again......totally time consuming and inefficient).
Not to mention that this past month I've suffered well over 8 sockets closed, on all of my accounts at the same time, which is a darn pain to log all of them back in; but even more, since you released this "Simple" login process on the 21st you are not even able to use the "restart" button on the socket close window, so fix it or remove it; it is freakin annoying to have it in there and not being able to use it.
However, that's not a solution, the best solution to this stupid problem is for you guys, to go to the previous way of logging in, which was a lot simpler and definitely a lot less complicated and time consuming. So do that!
Finally, 50K skill points as compensation for this problem is nothing more than a joke, so take them back and turn it back to the way it was before!
Note: The process bar I am referring is the one that appear after you hit "Play" and the client opens up, I know that itGÇÖs always been a bit slow, but now is worse, hell even the acquiring characters process bar takes to long! |
Kblackjack54
Mercurialis Inc. RAZOR Alliance
108
|
Posted - 2013.05.28 22:32:00 -
[595] - Quote
What I cannot understand about all of this is why CCP are being so economical with the facts, it is so obvious that this Launcher update is driven by commercial 'Priorities' that there failure to come out and say so is not only laughable but demeans the game as a whole.
If you except that the driving force behind this is GÇ£they who's name shall not be mentionedGÇ¥ then you begin to understand that there is little or no chance of CCP backing down on this one, you also understand why so little interest was taken about the negative comments on SISI, as long as CCP could get a few accounts to log in on it then that was the impetus to throw it into TQ no matter what the state was and fix it on the fly with the GÇ£Add more nails approachGÇ¥ seeming to hold sway here.
Players must also understand that if as it appears this thing is commercially driven and they really don't want it in this game then only commercial pressures will remove it, 30K plus accounts closed on EVE and moved over to WoW should do the trick nicely thank you.
The really sad part about all of this is that as mentioned earlier in this thread the Bin/. Exe is going to be removed, probably still be there in some form but not accessible to the players, had CCP thought this one through they would have realised that players would object strongly to this forced commercialization of the games front page and offered at least a permanent opt out as a sop rather than 50k SP, as if that meant anything to most of us,, they would also have been more open as to the reasons this was being done instead of simply offering 'Changing Priorities' as a reason.
I guess the ramifications of a bunch of Japanese kicking in the door and making an offer you could not refuse are far reaching and will doubtful stop at this wretched launcher you have invoked, leaves you wondering what the influence of 'Gaikai' will be on EVE over time, pay to play will really come into it's own then I suppose.
Neatly folds tin foil hat and reaches for a scotch. |
Hagbard Solaris
Omega Eternal
13
|
Posted - 2013.05.29 03:03:00 -
[596] - Quote
Hazan Lightbringer wrote:Jonuts wrote: Lastly, what purpose does removing our ability to log in via the bin folder at some unspecified time in the future serve?
The ONLY reason I can think of for this is that they wanna sell ads in that launcher later on and that can't be done if not every user are forced to use the launcher. Noone is gonna pay to show ads if not every user will see them. I can imagine they wanna put facebook and twitter-tabs and connections in it as well to pull click-money and ad-income as well from the very usage of the launcher. This seems like the most likely reason for the design of the launcher. It initiates a browser session? Why? Because it's the easiest way to get the ads into the launcher. Launcher opens internal browser to advertising client's website and the ads appear in the launcher just like a banner ad in any other website. This makes it very easy for the advertiser to change their ad locally and have it appear on everyone's launcher in the updated form. This also explains why the launcher was released complete with the reported bugs. CCP needed a working demo of their new ad platform so marketing can start wooing ad clients. The fact that the launcher doesn't work right in a game sense is secondary to showing advertisers that it works to spam ads to Eve subscribers.
Kblackjack54 wrote:Neatly folds tin foil hat and reaches for a scotch. HAHAHAHA Love this. I'm not taking my tinfoil hat off until the launcher works correctly. Until it launches the game with the ease and speed of the old launcher, and doesn't leave zombie processes behind, and doesn't need to be repaired and cache-cleared, I'm sticking with my theory that it's an Ad Tool not a Game Launching Tool. Oh, and I am going on record right here and now saying that if ANY Non-CCP products are ever advertised in my launcher, I am emailing the advertiser and telling them that I am boycotting their products because they are encouraging a game company to stop developing their games in favor of developing new marketing tools. If enough Eve subscribers do the same, perhaps CCP will return to developing games. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
Celia Therone
University of Caille Gallente Federation
18
|
Posted - 2013.05.29 10:52:00 -
[597] - Quote
Declan Storm wrote:Not to mention that this past month I've suffered well over 8 sockets closed, on all of my accounts at the same time, which is a darn pain to log all of them back in; but even more, since you released this "Simple" login process on the 21st you are not even able to use the "restart" button on the socket close window, so fix it or remove it; it is freakin annoying to have it in there and not being able to use it. I have also been getting a lot of 'socket closed' errors recently and can confirm that the restart button on the socket closed error dialog does not work. |
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
13
|
Posted - 2013.05.29 16:14:00 -
[598] - Quote
Well of all the magic wonders CCP has introduced to EVE, this gotta be by far the crappiest one.
This Launcher thing still does not work and i am getting bored to **** writing about it to see if there finaly is a fix.
Since Monday the 21st ive been trying to get this piece of Scrap-ware working day by day, and all i get is the same stupid window full of commercials but without the ability to login more than once every 35 attempts
So, until you as mighty CCP have decided to post something useful about this piece of Scra-ware, i will no longer post feedback, stop helping you to fix the damn bugs, and if it continues or block my ability to login becoz u removed the old launcher, i will stop paying to. |
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
15
|
Posted - 2013.05.29 17:53:00 -
[599] - Quote
After a nice chat in game with one of the Developers (yes they do talk there ive just learned) i stand corrected about my assumption there was a bit of Code on the CCP side that did not go well with Wine. Since i prefer to be hones, id like to try and explain what goes wrong with the " error code 7" messages the launcher gave me whilst running EVE online trough its freshly designed launcher.
The fresh launcher uses a lot of HTML code to provide you with a fresh new login page. However, since you do not want to send your passwords insecure over the internet, the login box and password box use secure html, u know that as Https:// when u type that in your browser.
This part of coding is handled of by Chromium (under wine) to launch the game. But there seems to be a evil Bug there that the certificates, to verify your connection, appear not to be loaded / parked correctly for the system to accept the necessary bit of code for the launcher to work.
As this part of (detailed info) was not known by me when i posted my previous post, and got known to me afterwards
Thanks to the Dev. for pointing this out and clarifying the problem. Glad to see you people are still out there reading the posts and trying to help us out. |
Celri Remantoire
The Scope Gallente Federation
0
|
Posted - 2013.05.29 19:04:00 -
[600] - Quote
I have not been able to log in but twice since the new launcher was put in place. I have deleted and reinstalled eve, got rid of my cache and still no joy. It locks within 5- 10 seconds of starting. I have also used the eve icon in the launcher folder in my computer. How can I bypass this freaking launcher, which tried to do too much and is much slower than the old launcher The post above this one was placed while I was typing . How do u get around that crap |
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Lord Haur
Grim Determination Nulli Secunda
97
|
Posted - 2013.05.29 19:08:00 -
[601] - Quote
[EVE client installation folder]\bin\ExeFile.exe. |
Oraac Ensor
School of Applied Knowledge Caldari State
203
|
Posted - 2013.05.29 20:45:00 -
[602] - Quote
Something very odd is happening in this thread.
Celri says the post above his was put up while he was typing and yet there is over an hour difference between the timings. |
Celri Remantoire
The Scope Gallente Federation
0
|
Posted - 2013.05.29 21:18:00 -
[603] - Quote
well I didn't see it and I am pissed.
|
Oraac Ensor
School of Applied Knowledge Caldari State
203
|
Posted - 2013.05.29 22:19:00 -
[604] - Quote
Celri Remantoire wrote:well I didn't see it and I am pissed. I wasn't suggesting that you did see it - far from it.
The indicated time of your post shows that you made it at least 30 mins before it appeared on my screen - I was refreshing at intervals of between 5 and 10 mins at the time and made my post within a couple of minutes of reading yours.
As I said - something odd going on. |
Oraac Ensor
School of Applied Knowledge Caldari State
203
|
Posted - 2013.05.29 23:19:00 -
[605] - Quote
CCP Atropos wrote:Oraac Ensor wrote:So those of us who have no launcher will eventually have no option other than to quit EVE? What do you mean you have no launcher? Are you implying that you bypass it by choice, that it doesn't work on your computer or something else? If it's a bug I'd very much like to help fix that, if it's a dislike of the design or direction we're taking with it, I'll listen to your concerns, and if it's something else, then I'll just respond to that when I know what it is On re-reading this thread I have only just noticed your reply - apologies for not spotting it previously.
When I said I have no launcher I meant exactly what I said - I have no launcher.
After downtime on 21 May I clicked my launcher shortcut and after the patch had apparently run its course the old launcher loaded. I thought that was odd, but carried on. I started both my active accounts, did a bit of maintenance and then logged out.
When I logged in again later I got a new launcher screen with login fields on the left. I again logged in both accounts and played for a while, then both accounts were abruptly disconnected. When I tried to reconnect, the left-hand side of the launcher screen was blank.
I ran the repair tool but it failed and when I tried the launcher shortcut again nothing happened. So I ran the launcher direct download from the link posted in the other (now locked) thread but this also failed and clicking my launcher shortcut still failed to produce any response.
So I have no launcher at all and my only way of playing is via the Bin/ExeFile.exe route. |
Hagbard Solaris
Omega Eternal
16
|
Posted - 2013.05.29 23:22:00 -
[606] - Quote
I don't know why this didn't occur to me before, but the launcher is owned by CCP ATROPOS! Atropos was one of the three fates of Greek mythology. Specifically, she was in charge of Cutting The Thread! Atropos was the Fate who determined When A Person Would Die and The Method Of Their Death! CCP Atropos introduced the new Launcher to Eve subscribers. Has CCP Atropos decided to follow in the footsteps of her namesake and determined that Eve as we know it must die? Has CCP Atropos determined the new Launcher is the method to Kill Eve as we know it? Is this why she said that the Exefile.exe login method, the only way many players can currently log in, will be removed? You must answer these questions for yourselves, but as for me, I am keeping my Tinfoil Hat firmly in place until I actually see the bugs in the current launcher fixed. It's been over a week and the launcher is still leaving Zombie processes behind, so I hold little hope for the future. CCP Devs --áhere is your Participation Trophy Now grow up and realise that in the real world, people-ávalue results, not participation. |
Niding
Polaris Project Curatores Veritatis Alliance
20
|
Posted - 2013.05.30 01:22:00 -
[607] - Quote
I understand there are a list of bugs that needs to be fixed so certain people can actually log in again.
But many can log in and play the game.
For me personally the "BUG" is the DESIGN, PERFORMANCE and functionality of the launcher.
CCP ATROPOS keeps requesting bug reports to figure out the issue regarding the launcher (makes sense), but you cant submit data reports on crappy player expirience. |
Alphea Abbra
Grim Determination Nulli Secunda
243
|
Posted - 2013.05.30 07:27:00 -
[608] - Quote
Niding wrote:I understand there are a list of bugs that needs to be fixed so certain people can actually log in again.
But many can log in and play the game.
For me personally the "BUG" is the DESIGN, PERFORMANCE and functionality of the launcher.
CCP ATROPOS keeps requesting bug reports to figure out the issue regarding the launcher (makes sense), but you cant submit data reports on crappy player expirience. Don't worry, Atropos has avoided any uncomfortable questions regarding the launcher the whole thread. As soon as we stop asking about the launcher design, CCP will assume we already love it.
We won't.
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CCP Atropos
C C P C C P Alliance
304
|
Posted - 2013.05.30 11:16:00 -
[609] - Quote
Alphea Abbra wrote:Niding wrote:I understand there are a list of bugs that needs to be fixed so certain people can actually log in again.
But many can log in and play the game.
For me personally the "BUG" is the DESIGN, PERFORMANCE and functionality of the launcher.
CCP ATROPOS keeps requesting bug reports to figure out the issue regarding the launcher (makes sense), but you cant submit data reports on crappy player expirience. Don't worry, Atropos has avoided any uncomfortable questions regarding the launcher the whole thread. As soon as we stop asking about the launcher design, CCP will assume we already love it. We won't. I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect. Product Owner, EVE Launcher | Team Special Circumstances |
|
Niding
Polaris Project Curatores Veritatis Alliance
21
|
Posted - 2013.05.30 11:18:00 -
[610] - Quote
CCP Atropos wrote:Alphea Abbra wrote:Niding wrote:I understand there are a list of bugs that needs to be fixed so certain people can actually log in again.
But many can log in and play the game.
For me personally the "BUG" is the DESIGN, PERFORMANCE and functionality of the launcher.
CCP ATROPOS keeps requesting bug reports to figure out the issue regarding the launcher (makes sense), but you cant submit data reports on crappy player expirience. Don't worry, Atropos has avoided any uncomfortable questions regarding the launcher the whole thread. As soon as we stop asking about the launcher design, CCP will assume we already love it. We won't. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
Good
I hope that implies that exefile startup method wont be revoked until that point in time...? I know we keep harping on about this workaround to the launcher, but it cant really be emphasised enough. If you sampled my log in and log out history within the timeframe of 1 hour I think you would be shocked just how often I open and close clients between the accounts attached to my email adress. Which is why a fast and seamless starting of client is extremely important for a large portion of EVE.
If not, then its a moot point, just sayin |
|
Power Armor
Omega Boost
0
|
Posted - 2013.05.30 11:28:00 -
[611] - Quote
Alphea Abbra wrote:Niding wrote:
CCP ATROPOS keeps requesting bug reports to figure out the issue regarding the launcher (makes sense), but you cant submit data reports on crappy player expirience.
Don't worry, Atropos has avoided any uncomfortable questions regarding the launcher the whole thread. As soon as we stop asking about the launcher design, CCP will assume we already love it. We won't.
/signed
I'd like to keep a well-themed login screen that i can dual use as desktop background for the changing seasons of EVE Online.
The bright mind who came up with SSO should think it over and reduce it to Double Sign On. One for all web-related stuff and one for the game itself.
It will just double or triple the downtime of EVE over the year as you have more points of failure. The web services have far more hiccups than the game servers and with SSO you are going to need both soon.
The new launcher is also filled with information i do not need when starting the game. It feels like a big ad-sign i am forced to pass for a game i already pay for. Prevents immersion before the game has even started.
These usability changes together with the unified inventory and the planned change of the EVE iconbar from vertical to horizontal makes you think if there is no real ergonomic QA available at CCP. The planne radial menu of odyssey points in the same direction unfortunately. There is just so much space you have in a circle before it comes unclickable. And if you introduce a second radial or popups, then it gets weird and uncomfortable with many icons to learn. Why not keep a simple text list?
It is just a shame where this is all going.
Why not cancel all that usability stuff and put the manpower into great and new game mechanics or even incarna where you could connect the game more with dust players? |
Power Armor
Omega Boost
0
|
Posted - 2013.05.30 11:31:00 -
[612] - Quote
CCP Atropos wrote: I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
I ran the OLD Eve Launcher and while it was not awesome, it was acceptable.
I ran the ExeFile.exe and the iconic EVE logon screen is awesome.
|
|
CCP Atropos
C C P C C P Alliance
304
|
Posted - 2013.05.30 12:08:00 -
[613] - Quote
As per the news item here, we've deployed an updated EVE Launcher version that includes fixes to several issues that many of you might be experiencing. If for some reason you are unable to update via the selfupdate mechanism, please download the installer from here. Product Owner, EVE Launcher | Team Special Circumstances |
|
Alphea Abbra
Grim Determination Nulli Secunda
245
|
Posted - 2013.05.30 12:09:00 -
[614] - Quote
CCP Atropos wrote:Alphea Abbra wrote:Don't worry, Atropos has avoided any uncomfortable questions regarding the launcher the whole thread. As soon as we stop asking about the launcher design, CCP will assume we already love it.
We won't.
I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect. Your words do try to give the impression that you understand. So far, I haven't seen such an understanding expressed in action.
When your words and actions are mutually exclusive, I'll take your actions - not your words - as your actual intention.
Until then, I find it hilarious that you say that points should be acknowledged and either worked on or dismissed. So far, I haven't seen you acknowledge ANY design flaw. Working on the bugs so that people are actually able to log in is the most important thing right now, but it should not be the only thing. Can you actually acknowledge that there are design flaws with the new "launcher"?
I'm still waiting for that. |
Vaerah Vahrokha
Vahrokh Consulting
4145
|
Posted - 2013.05.30 12:21:00 -
[615] - Quote
CCP Atropos wrote:I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
Then please implement my suggestion + mock screenshots I posted at the beginning of the thread. Or similar other suggestions, which invariably lead to a vastly more streamlined and user friendly clients launch experience. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Texty
State War Academy Caldari State
64
|
Posted - 2013.05.30 12:40:00 -
[616] - Quote
Quote:Fixes to shutdown issues on Windows XP/2000/Server 2003 Thank you. No more duplicated launcher.exe processes :) |
Lors Dornick
Kallisti Industries Solar Assault Fleet
536
|
Posted - 2013.05.30 13:07:00 -
[617] - Quote
CCP Atropos wrote:As per the news item here, we've deployed an updated EVE Launcher version that includes fixes to several issues that many of you might be experiencing. If for some reason you are unable to update via the selfupdate mechanism, please download the installer from here.
First I can verify that at least the XP issues are gone (yes I use XP at the office).
But note that the launcher has to restart once it has been updated, which it can't by itself (since the old updating one will still be stuck).
So: - Start the launcher - Let it update and wait until it appears to close itself. - Kill the stuck launcher processes (hopefully for the last time). - Start the launcher again.
If you want to be certain, exit the launcher and check that it isn't leaving stuck processes behind.
And if it still does, file a bug report.
CCP Eterne: Silly player, ALL devs are evil. CCP Fozzie: When Veritas describes a programming challenge as "very hard" I tend to believe him.
|
Oliver G
G Enterprises
15
|
Posted - 2013.05.30 14:09:00 -
[618] - Quote
CCP Atropos wrote:As per the news item here, we've deployed an updated EVE Launcher version that includes fixes to several issues that many of you might be experiencing. If for some reason you are unable to update via the selfupdate mechanism, please download the installer from here.
Well, I can confirm that (on WinXP) successfully logging into the game or closing the launcher does now terminate the launcher as expected. |
Aghira
Systech Astromantics Shipyard Inc.
35
|
Posted - 2013.05.30 14:26:00 -
[619] - Quote
CCP Atropos wrote:As per the news item here, we've deployed an updated EVE Launcher version that includes fixes to several issues that many of you might be experiencing. If for some reason you are unable to update via the selfupdate mechanism, please download the installer from here.
Passwordfield still loses focus when taskswitching... Es wird niemals so viel gelogen wie vor der Wahl, w+ñhrend des Krieges und nach der Jagd. (Otto von Bismarck)
english is not my native |
Oraac Ensor
School of Applied Knowledge Caldari State
208
|
Posted - 2013.05.30 14:36:00 -
[620] - Quote
CCP Atropos wrote:As per the news item here, we've deployed an updated EVE Launcher version that includes fixes to several issues that many of you might be experiencing. If for some reason you are unable to update via the selfupdate mechanism, please download the installer from here. Still no launcher.
|
|
Dorijan
Dreddit Test Alliance Please Ignore
39
|
Posted - 2013.05.30 15:16:00 -
[621] - Quote
I'm not reading a 31 page thread just to catch up so sue me if this has been brought up before: When logging in with multiple accounts -- why anyone would ever want to do something like that in EVE Online is beyond me -- via the new launcher does not store all usernames in the dropdown list. Only the first one is shown upon restarting the launcher. |
Nick N'Pow
AsHu Science Department
0
|
Posted - 2013.05.30 15:24:00 -
[622] - Quote
Texty wrote:Quote:Fixes to shutdown issues on Windows XP/2000/Server 2003 Thank you. No more duplicated launcher.exe processes :) Yes. It now looks at least so that it works.
I still get loaded two processes, but they know how to close!
Apart from this, one is still very overloaded for a launcher, and memory usage is not typical! Is just a typical advertising software but not aggressive! |
ELOW CEO
ELOW Provisioning
0
|
Posted - 2013.05.30 15:56:00 -
[623] - Quote
well as someone who regularly runs multiple clients and necessarily switches characters not infrequently
i am not at all seeing much benefit or help to using it at all
if it doesnt integrate multiple account management and character switching
its just another piece of a bothersome puzzle one has to solve before starting the game
almost like the way our heads are going to get jerked off our necks every time we use a jump gate in odyssey huh |
Mashie Saldana
BFG Tech
626
|
Posted - 2013.05.30 16:34:00 -
[624] - Quote
I ran the new EVE Launcher today, and it was awesome! Dominique Vasilkovsky Mashie Saldana Monica Foulkes |
Paessi Mikakka
Frozen Dawn Academy Arctic Light
0
|
Posted - 2013.05.30 16:51:00 -
[625] - Quote
This **** wont work. even repair exe dont start....... |
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
16
|
Posted - 2013.05.30 17:09:00 -
[626] - Quote
Paessi Mikakka wrote:This **** wont work. even repair exe dont start.......
This application should start if you launch it directly. from the EVE folders
program files/ccp/eve/repair.exe or for 32 bit machines. program files (x86)/ccp/eve/repair.exe or for 64 bit machines /home/username/.wine/drive_c/ see above for the rest of the path For Linux 32 and 64 bit machines
(sorry i dont know macintosh)
The manual way to add the latest patch is described above by the Dev. |
Lone Gunman
Forhotea Corporation
23
|
Posted - 2013.05.30 18:32:00 -
[627] - Quote
Dorijan wrote:I'm not reading a 31 page thread just to catch up so sue me if this has been brought up before: When logging in with multiple accounts -- why anyone would ever want to do something like that in EVE Online is beyond me -- via the new launcher does not store all usernames in the dropdown list. Only the first one is shown upon restarting the launcher.
As has been stated multiple times, Disable "Close the EVE launcher after starting EVE Online" and the usernames will be saved.
As for being sued, consider yourself served. |
Whitehound
1459
|
Posted - 2013.05.30 18:56:00 -
[628] - Quote
The repair tool and the launcher still have different opinions on what makes a client installation.
Repair.exe keeps finding missing blocks, downloads and installs ... something, and the launcher then installs itself again.
I have two words for you, CCP: NOT SMOOTH
Loss is meaningful. Therefore is the loss of meaning likewise meaningful. It is the source of all trolling. |
Ruger Kalashnakov
Gallifrey Resources
0
|
Posted - 2013.05.30 23:17:00 -
[629] - Quote
Can anyone tell me the size of the Launcher update? I was playing fine all day ( must have launched early this morning before Updater was updated ) and then I logged off, started back up and now it says " DOWNLOADING LAUNCHER UPDATE " with just a grey bar, no download information etc. Here is where the problem is. I'm on a slow internet, I download at 60kbs. I know that it is transferring information, as I have the program NetWorx. I am new and just started on May 25th. Ive never experienced needing to update launcher after my initial update.
Should I have information of the Launcher Update status? Or will it just be done when its done. Am I actually hung up and something is not working right therefor its not updating? ( though like I said, everytime I launch the updater NetWorx shows download speed activity. Anyway, the main reason I want to know the size is so I can decide if its large enough that it would be better if I ran to my parents house quick to use there 1.7mbs download speed. OR if its small enough that it should finish soon. Anyway, hopefully someone can tell me the download size. Thanks in advance. |
Col B
Red Federation RvB - RED Federation
11
|
Posted - 2013.05.30 23:33:00 -
[630] - Quote
Question to the Dev's, is there anyway or thought for the future to increase the number of log-ins held. I would imagne that there are not many folks that have enough accounts for this to be a problem, but the old luancher would hold all of your log-in names, this new launcher limits the amount. Thank you |
|
Linna Baresi
2
|
Posted - 2013.05.31 00:56:00 -
[631] - Quote
Well, so far so good. I've manually downloaded and updated the launcher, and it seems to work now. I logged in 3x in a row without once having to use repair. This on a Windows 7 64x system where EVE is not on the C drive.
As to feedback on the launcher in general: it's slow, much slower than just going to /bin. And I must say I prefer the spash screen from the .exe in /bin over the black screen from the launcher.
The whole 'take it to the cloud' thing and once-click logons leave me extremely unenthusiastic. I've seen way too many people (and companies) fall victim to unauthorized access. I actually PREFER different logons for different functionality, so that if say one game account gets compromised, the master account and the forum account are still secure. Member of <Fated> since 2003 fated.europefreeforum.com |
Envoy Takeshi Kovacs
A.Murder.Of.Crows
3
|
Posted - 2013.05.31 03:25:00 -
[632] - Quote
I'm not sure if anyone else is having these issues (don't really have time to read this thread tonight), but they are persistent problems. I guess I should make some bug reports.
1) Even since the Updater was put into place one of my clients just will not use it, and instead uses the old download protocol.
2) The other issue that is rather annoying and possibly dangerous for me should I want to log off safely is that my other two clients (since I came back to the game beginning of May) do not have log off features at all. Not in game, not in the esc menu, no where. The only option I have to quit the game.
I thought the launcher/updater was also a repair tool? If not, or if so (even funnier if this is true), what are my repair options? I thought the repair functionality ran in the back ground when it checked files, but I honestly don't really know much about how the game updater works with the client files. Should I reinstall all three clients (I really don't want to do this because it will take forever)? Thanks in advance for any help any one has.. |
|
CCP Atropos
C C P C C P Alliance
308
|
Posted - 2013.05.31 11:11:00 -
[633] - Quote
Ruger Kalashnakov wrote:Can anyone tell me the size of the Launcher update? I was playing fine all day ( must have launched early this morning before Updater was updated ) and then I logged off, started back up and now it says " DOWNLOADING LAUNCHER UPDATE " with just a grey bar, no download information etc. Here is where the problem is. I'm on a slow internet, I download at 60kbs. I know that it is transferring information, as I have the program NetWorx. I am new and just started on May 25th. Ive never experienced needing to update launcher after my initial update.
Should I have information of the Launcher Update status? Or will it just be done when its done. Am I actually hung up and something is not working right therefor its not updating? ( though like I said, everytime I launch the updater NetWorx shows download speed activity. Anyway, the main reason I want to know the size is so I can decide if its large enough that it would be better if I ran to my parents house quick to use there 1.7mbs download speed. OR if its small enough that it should finish soon. Anyway, hopefully someone can tell me the download size. Thanks in advance. If you find it's not downloading and installing, you can download the update from here. We did discover an issue in a third party library that we use, that is causing some issues with the downloading, and are currently testing a fix for it on Singularity, but in the interim, running the installer and pointing at your EVE installation will update your EVE Launcher. Product Owner, EVE Launcher | Team Special Circumstances |
|
|
CCP Atropos
C C P C C P Alliance
308
|
Posted - 2013.05.31 11:15:00 -
[634] - Quote
Col B wrote:Question to the Dev's, is there anyway or thought for the future to increase the number of log-ins held. I would imagne that there are not many folks that have enough accounts for this to be a problem, but the old luancher would hold all of your log-in names, this new launcher limits the amount. Thank you Yes; we're looking at various approaches to handle multiple logons in the Launcher. We've got a number of things that we're looking to improve, and will deploy updates when they're ready. Product Owner, EVE Launcher | Team Special Circumstances |
|
|
CCP Atropos
C C P C C P Alliance
308
|
Posted - 2013.05.31 11:24:00 -
[635] - Quote
Envoy Takeshi Kovacs wrote:I'm not sure if anyone else is having these issues (don't really have time to read this thread tonight), but they are persistent problems. I guess I should make some bug reports.
1) Even since the Updater was put into place one of my clients just will not use it, and instead uses the old download protocol. Do you have separate shortcuts for starting up the clients?
Envoy Takeshi Kovacs wrote:2) The other issue that is rather annoying and possibly dangerous for me should I want to log off safely is that my other two clients (since I came back to the game beginning of May) do not have log off features at all. Not in game, not in the esc menu, no where. The only option I have to quit the game. We're aware of this and are looking into improving it. The reason is to do with the way the token based authentication is handled and the way the client "logged off" (although really it just quit and restarted the application).
Envoy Takeshi Kovacs wrote:I thought the launcher/updater was also a repair tool? If not, or if so (even funnier if this is true), what are my repair options? I thought the repair functionality ran in the back ground when it checked files, but I honestly don't really know much about how the game updater works with the client files. Should I reinstall all three clients (I really don't want to do this because it will take forever)? Thanks in advance for any help any one has.. The EVE Launcher maintains a checksum of files it has examined. If you think that it is necessary to reexamine all the files in your installation you can either delete this file by clearing out the EVE Launchers cache folder, or run the Repair Tool in the root of your EVE installation. Note that if you run the Repair Tool it will roll your EVE Launcher back to an earlier version, and you will subsequently be forced to reupdate it.
Also, cool name - I love the books Product Owner, EVE Launcher | Team Special Circumstances |
|
Linna Baresi
3
|
Posted - 2013.05.31 11:46:00 -
[636] - Quote
Ah yes, and as just became apparent, there's another big disadvantage to this centralisation of logins... if one thing goes down, everything goes down, including forums and on line reporting tools. And while moderators may not always appreciate hundreds of irate posters complaining how their game just went off line, I do think being able to report issues helps narrow down the causes for unforseen bugs.
I still remember when Cryptic's network admins managed to block all European IP addresses in COH. Fun times were had... I wonder if they'd have noticed if we hadn't been all over the forums and support tools. Member of <Fated> since 2003 fated.europefreeforum.com |
sturi
Roving Guns Inc. RAZOR Alliance
0
|
Posted - 2013.05.31 11:54:00 -
[637] - Quote
I'm using local transparent proxy to proxychain connection to the game, and with new launcher update all i could get was "No internet connection, please restart launcher" string. After selfmade investigation it turned out that now i have to cascade a connection to client.eveonline.com:443 what was done and worked like a charm. Hope it would help someone. |
Hazan Lightbringer
LightWorker Inc The Luminae Foothold
4
|
Posted - 2013.05.31 12:57:00 -
[638] - Quote
CCP Atropos wrote: I still want all feedback on the EVE Launcher and it's user experience
Then lets talk about the validating-process. What's it REALLY good for? The only reason for such a process is to either verify a license or to check a program for known infections/hacks.
Now as far as I know, there are no such problems with the client since 1. The client is free. There's no such thing as a "pirated client", and 2. As far as I know, there are no specifically designed viruses to hijack and re-write the client. If someone wanna steal passwords thru browser-hijacking there are far easier ways to accomplish that than to write a specific virus for eve-users..
So, what's actually being validated in that process?
EDIT:
I've now tried the launcher again and since I don't have to wait for the client to finish loading before I switch user account and load up another one, I suppose I can tell you now that the system is quite time-efficient afterall.
I still could do without that launcher but all in all it's acceptable in its current functionality.
And, since I am an autistic time-optimizer who count seconds with almost fascistic precision in everything I do, my verdict about the launcher is actually very very good. ;) |
KIller Wabbit
The Scope Gallente Federation
368
|
Posted - 2013.05.31 13:27:00 -
[639] - Quote
Did you re-write the validation code? Why is it taking @!%^!(!^!% so long? 10 times or more longer?
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
|
Kmelx
Bite Me inc Bitten.
57
|
Posted - 2013.05.31 14:00:00 -
[640] - Quote
CCP Atropos wrote:Ruger Kalashnakov wrote:Can anyone tell me the size of the Launcher update? I was playing fine all day ( must have launched early this morning before Updater was updated ) and then I logged off, started back up and now it says " DOWNLOADING LAUNCHER UPDATE " with just a grey bar, no download information etc. Here is where the problem is. I'm on a slow internet, I download at 60kbs. I know that it is transferring information, as I have the program NetWorx. I am new and just started on May 25th. Ive never experienced needing to update launcher after my initial update.
Should I have information of the Launcher Update status? Or will it just be done when its done. Am I actually hung up and something is not working right therefor its not updating? ( though like I said, everytime I launch the updater NetWorx shows download speed activity. Anyway, the main reason I want to know the size is so I can decide if its large enough that it would be better if I ran to my parents house quick to use there 1.7mbs download speed. OR if its small enough that it should finish soon. Anyway, hopefully someone can tell me the download size. Thanks in advance. If you find it's not downloading and installing, you can download the update from here. We did discover an issue in a third party library that we use, that is causing some issues with the downloading, and are currently testing a fix for it on Singularity, but in the interim, running the installer and pointing at your EVE installation will update your EVE Launcher.
That is not working I get multiple errors when attempting to install it to my eve directory, repair.exe isn't working, to sum it up nothing is working. |
|
|
CCP Atropos
C C P C C P Alliance
308
|
Posted - 2013.05.31 14:05:00 -
[641] - Quote
Hazan Lightbringer wrote:So, what's actually being validated in that process? Your entire client. Rather than support umpteen incremental patches, the validation process examines the files you have on disk and calculates the required changes, or deltas as they're known, to get you from whatever build you had, to whatever build you need.
Its the same idea behind many differential syncing mechanisms, such as rsync.
Since we don't know what state your client is in, we examine it and work it out ourselves; this is what allows you the ability to take a client and point it at any of our servers, be it Tranquility, Singularity or whatever. If the precompiled payload that we download data from exists, it can update your client to it.
Product Owner, EVE Launcher | Team Special Circumstances |
|
Marcus Vaughn
Vaughn's Industrial Research and Manufacturing
0
|
Posted - 2013.05.31 14:05:00 -
[642] - Quote
I'm Hoping the new updates work better then the origanal design. The origanal froze everytime I attemped to use it so I just used the direct link. I'll try it again later today & hopefully it will be better! |
|
CCP Atropos
C C P C C P Alliance
308
|
Posted - 2013.05.31 14:05:00 -
[643] - Quote
Kmelx wrote:CCP Atropos wrote:Ruger Kalashnakov wrote:Can anyone tell me the size of the Launcher update? I was playing fine all day ( must have launched early this morning before Updater was updated ) and then I logged off, started back up and now it says " DOWNLOADING LAUNCHER UPDATE " with just a grey bar, no download information etc. Here is where the problem is. I'm on a slow internet, I download at 60kbs. I know that it is transferring information, as I have the program NetWorx. I am new and just started on May 25th. Ive never experienced needing to update launcher after my initial update.
Should I have information of the Launcher Update status? Or will it just be done when its done. Am I actually hung up and something is not working right therefor its not updating? ( though like I said, everytime I launch the updater NetWorx shows download speed activity. Anyway, the main reason I want to know the size is so I can decide if its large enough that it would be better if I ran to my parents house quick to use there 1.7mbs download speed. OR if its small enough that it should finish soon. Anyway, hopefully someone can tell me the download size. Thanks in advance. If you find it's not downloading and installing, you can download the update from here. We did discover an issue in a third party library that we use, that is causing some issues with the downloading, and are currently testing a fix for it on Singularity, but in the interim, running the installer and pointing at your EVE installation will update your EVE Launcher. That is not working I get multiple errors when attempting to install it to my eve directory, repair.exe isn't working, to sum it up nothing is working. Can you provide me with an example of these errors? A screenshot, log file or whatever would be wonderful. Product Owner, EVE Launcher | Team Special Circumstances |
|
Scopex Novita
Fat Stacks
0
|
Posted - 2013.05.31 14:26:00 -
[644] - Quote
Bravo!
I think I realised what's wrong with my game!
I bought the Steam Version and tied that serial key to an alt account (not this one!).
Since then I've not used the Alt, and switched to my non-steam user account!
Now when I try to launch via Steam, it says I can't use the account, because it's not 'tied to the steam account' because the serial was used on an alt!
Fantastic planning here guys to account for people who have multiple accounts! I've since spent about 12 hours in total, fully re-downloading and re-installing the game, in the vain hope that I'd actually be able to sort out my skill training before it runs out (Started skill training before this ridiculous update was rolled out).
Unfortunately I'm now having to download the non-Steam client, and will it even work - who even knows!? - I guess I'll just hope for the best, and if it works I'll not have wasted money on a game I can't even play. |
Scopex Novita
Fat Stacks
0
|
Posted - 2013.05.31 14:30:00 -
[645] - Quote
Oh wow.
Now I can't install the manual version I downloaded from your site (Achive extraction failed) nor can I manually download the Payloads (website is not available).
Yeah, I am seriously butt-hurt right now, this is ridiculous. |
Blade dance
Active Fusion Cold Fusion.
0
|
Posted - 2013.05.31 15:27:00 -
[646] - Quote
This is my first post that i have had on EVE gate. I can't log in still. the patcher won't update and says it's in OFFLINE mode. I obviously have a an internet connection becuase I can post here. Ive tried the link the Dev posted earlier in this forum. I download it and when i run it it does nothing. Is there a fix for this yet?? |
Hakaru Ishiwara
Republic Military School Minmatar Republic
454
|
Posted - 2013.05.31 15:30:00 -
[647] - Quote
May we have an update on the expected behaviors of the Launcher as well as the current \bin\exefile.exe workaround once Odyssey rolls out on June 4th?
+++++++ I have never shed a tear for a fellow EVE player until now. Mark GÇ£SeleeneGÇ¥ Heard's Blog Honoring Sean "Vile Rat" Smith. |
Alphea Abbra
Grim Determination Nulli Secunda
248
|
Posted - 2013.05.31 16:09:00 -
[648] - Quote
CCP Atropos wrote:Hazan Lightbringer wrote:So, what's actually being validated in that process? Your entire client. Rather than support umpteen incremental patches, the validation process examines the files you have on disk and calculates the required changes, or deltas as they're known, to get you from whatever build you had, to whatever build you need. Its the same idea behind many differential syncing mechanisms, such as rsync. Since we don't know what state your client is in, we examine it and work it out ourselves; this is what allows you the ability to take a client and point it at any of our servers, be it Tranquility, Singularity or whatever. If the precompiled payload that we download data from exists, it can update your client to it. Huh, I didn't know you did that. Is that also the functions of the repair tool? I'm pretty sure it didn't do that before the old launcher, which led to the fun-times of patching the game 40 times in a row... I know this from other programs, and it's awesome because it only touches the files that needs updates, so libraries or your own added files aren't touched. Of course, that might result in wonky results if the cmd's or val's suddenly changed... still, those are minor details. |
Aeligos
Center for Advanced Studies Gallente Federation
0
|
Posted - 2013.05.31 20:44:00 -
[649] - Quote
Blade dance wrote:This is my first post that i have had on EVE gate. I can't log in still. the patcher won't update and says it's in OFFLINE mode. I obviously have a an internet connection becuase I can post here. Ive tried the link the Dev posted earlier in this forum. I download it and when i run it it does nothing. Is there a fix for this yet??
I have the very same issue.
I submitted a petition but no word yet from support.
edit - my problem began with update on 30 May. |
luna1102
Perkone Caldari State
2
|
Posted - 2013.05.31 20:54:00 -
[650] - Quote
Problem1: The last 7 accounts are remembered. There are some people with more than 7 accounts and with less than 7 accounts. Is it possible to customize the amount of the accounts stored in the launcher settings? And have more than 7 accounts remembered? (yeah it is possible to "clear cached usernames") ... also 2 different launchers in 2 different folders are not possible (tried just as a workaround)
Problem2 (Bug?): If you have a typo during loging the account name switches to the last name logged in. Just confusing, if you havn't copy/paste the password. Choose account name1, type in the password and login is ok Choose account name2, type in the password with a typo ... "Invalid username/password" occurs and the login name is again account name1 (why do it switch from account name2 to account name1? ... I want to login to account name2, but have only a password typo)
Question: I am missing the animated login screen via exefile. Is it possible to do something equal in the launcher (with minimized graphic - customizeable ... i think some people don't want it) or will the login screen die in the next release after odyssey? "keyword: iconic login screen"
Feedback: I have no further problems since the replacement of the hamsters at 21th May. The launcher is working fine for me, but can be improved for complete satisfaction. Currently there is no real advantage compared to the old login system, instead of patching automatically. It is working and launches EVE.
My wishes: - Fixing the above problems - Master account login (without typing the password for each client again and again) ... also the missing dongle login - Launching multiple accounts with one login - A customized link list on the top, to have the important links such DevBlogs or Forums (EveGate) at the top (same as currently exist for the Patch notes) - The "latest news" on the right side are just a few "news" and a few "dev blogs", but nothing complete. It is good to have an anouncement there, if there are currently problems with the login system or any other problems currently in eve. Possibly it can be switchable to the last 5 news of each section via a selection menu of "latest dev blogs" "latest news" "latest world news"? (Just an idea)
|
|
Olga Ivanovna
Science and Trade Institute Caldari State
40
|
Posted - 2013.06.01 06:18:00 -
[651] - Quote
Aeligos wrote:Blade dance wrote:This is my first post that i have had on EVE gate. I can't log in still. the patcher won't update and says it's in OFFLINE mode. I obviously have a an internet connection becuase I can post here. Ive tried the link the Dev posted earlier in this forum. I download it and when i run it it does nothing. Is there a fix for this yet?? I have the very same issue. I submitted a petition but no word yet from support. edit - my problem began with update on 30 May.
Same here - on 2 of 3 computers. Can't tell why one of them works, but it's obviously nothing wrong with my internet connection (and I can run the game through exefile). |
Lord Haur
Grim Determination Nulli Secunda
98
|
Posted - 2013.06.01 07:24:00 -
[652] - Quote
Scopex Novita wrote:Bravo!
I think I realised what's wrong with my game!
I bought the Steam Version and tied that serial key to an alt account (not this one!).
Since then I've not used the Alt, and switched to my non-steam user account!
Now when I try to launch via Steam, it says I can't use the account, because it's not 'tied to the steam account' because the serial was used on an alt!
Fantastic planning here guys to account for people who have multiple accounts! I've since spent about 12 hours in total, fully re-downloading and re-installing the game, in the vain hope that I'd actually be able to sort out my skill training before it runs out (Started skill training before this ridiculous update was rolled out).
Unfortunately I'm now having to download the non-Steam client, and will it even work - who even knows!? - I guess I'll just hope for the best, and if it works I'll not have wasted money on a game I can't even play. You should be able to use the old login screen hidden away in the client folders. This can be found at [EVE Client folder]\bin\ExeFile.exe.
If you are using the Steam client, this is located in your Steam installation folder at [Steam installation]\steamapps\common\EVE Online\ |
Vaerah Vahrokha
Vahrokh Consulting
4146
|
Posted - 2013.06.01 08:11:00 -
[653] - Quote
Repeatable bug spotted
1) (I typoed a password) 2) I unadvertedly tabbed till the edit boxes lost focus 3) I pressed backspace believing to still be in the password edit box, to fix the typo 4) Backspace, as focus was not in an edit box, caused the whole left side of the log in window to go away and become blank. That is, the log in window acted like a web browser (which it is) and went back one page in the browser history, which was an empty page. Result: empty log in screen. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Vaerah Vahrokha
Vahrokh Consulting
4146
|
Posted - 2013.06.01 08:13:00 -
[654] - Quote
Also, if I may add a personal consideration:
after seeing some MMOs moving away from a web based log in (as it causes endless issues) I am surprised seeing CCP jumping in it. You are going for a world of hurt. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Linna Baresi
3
|
Posted - 2013.06.01 10:38:00 -
[655] - Quote
EVEMon says EVE is online.... but despite repeated attempts, the launcher is in the off line mode and says the server status is unknown. Manually logging in through the /bin .exe works fine. Member of <Fated> since 2003 fated.europefreeforum.com |
Zaeed Fitom
Federal Navy Academy Gallente Federation
0
|
Posted - 2013.06.01 12:20:00 -
[656] - Quote
Blade dance wrote:This is my first post that i have had on EVE gate. I can't log in still. the patcher won't update and says it's in OFFLINE mode. I obviously have a an internet connection becuase I can post here. Ive tried the link the Dev posted earlier in this forum. I download it and when i run it it does nothing. Is there a fix for this yet?? Try this
sturi wrote:I'm using local transparent proxy to proxychain connection to the game, and with new launcher update all i could get was "No internet connection, please restart launcher" string. After selfmade investigation it turned out that now i have to cascade a connection to client.eveonline.com:443 what was done and worked like a charm. Hope it would help someone.
For me latest update seems to be somehow faster on my desktop , but laptop perf still slow. But still missing "login progress" bar
Also noticed that when you click on down arrow on Username field, you can choose from all your accounts BUT when you are with your cursor in Username field (one acc name already preselected) and you hit down arrow on keyboard you dont see list of your accounts but only current one. You have to delete what you have typed and once field is empty only than down arrow list all accounts - just like if you click down arrow next to Username field.
Imho would be nice that keyboard down would have same function - list all acc.
Envoy Takeshi Kovacs wrote:2) The other issue that is rather annoying and possibly dangerous for me should I want to log off safely is that my other two clients (since I came back to the game beginning of May) do not have log off features at all. Not in game, not in the esc menu, no where. The only option I have to quit the game. I guess this is feature of new launcher. When you use launcher you have only Quit Game button. If you start eve with exefile you still have log off. |
StevieTopSiders
Adversity. Rote Kapelle
100
|
Posted - 2013.06.01 13:33:00 -
[657] - Quote
When I open my launcher, the launcher turns up all white and opens a browser window with the following url:
http://cbel.search-help.net/index.php?origURL=http%3A//none/en%3Fsteam_token%3D%26server%3Dtranquility&r=
My DNS page says "Sorry 'none en steam token server tranquility' does not exist or is not available."
I'm not using Steam for Eve (although I have it installed), so unsure why something might be wrong with my steam token. vOv
I can still play using the bin file or on my laptop, so no rush, but yeah~~~ |
StevieTopSiders
Adversity. Rote Kapelle
100
|
Posted - 2013.06.01 13:34:00 -
[658] - Quote
Vaerah Vahrokha wrote:Also, if I may add a personal consideration:
after seeing some MMOs moving away from a web based log in (as it causes endless issues) I am surprised seeing CCP jumping in it. You are going for a world of hurt. Thanks pubbie game designer #49680; I'm sure CCP is happy to have an expert like you on their side! |
Tasha Saisima
State War Academy Caldari State
26
|
Posted - 2013.06.01 15:37:00 -
[659] - Quote
still getting lost settings. sent bug report with launcher log |
Vaerah Vahrokha
Vahrokh Consulting
4147
|
Posted - 2013.06.01 16:40:00 -
[660] - Quote
StevieTopSiders wrote:Vaerah Vahrokha wrote:Also, if I may add a personal consideration:
after seeing some MMOs moving away from a web based log in (as it causes endless issues) I am surprised seeing CCP jumping in it. You are going for a world of hurt. Thanks pubbie game designer #49680; I'm sure CCP is happy to have an expert like you on their side!
Considering I program computers since 1980 and have played MMOs for the last 12 years, I am sure you have totally hit the score. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
|
Ravcharas
GREY COUNCIL Nulli Secunda
231
|
Posted - 2013.06.01 19:49:00 -
[661] - Quote
According to windows task manager my launcher was using something like 118 meg, isn't that a tad high? |
StevieTopSiders
Adversity. Rote Kapelle
100
|
Posted - 2013.06.02 04:13:00 -
[662] - Quote
Vaerah Vahrokha wrote:StevieTopSiders wrote:Vaerah Vahrokha wrote:Also, if I may add a personal consideration:
after seeing some MMOs moving away from a web based log in (as it causes endless issues) I am surprised seeing CCP jumping in it. You are going for a world of hurt. Thanks pubbie game designer #49680; I'm sure CCP is happy to have an expert like you on their side! Considering I program computers since 1980 and have played MMOs for the last 12 years, I am sure you have totally hit the score. :astonishedface: YOU'VE PLAYED MMO'S FOR A LONG TIME OH MY GOD YOU MUST BE UNIQUE |
Bobinu
The Angels of Valyn Dragons of Fire and Ice
2
|
Posted - 2013.06.02 04:25:00 -
[663] - Quote
Unable to log in, not impressed with new launcher.
I ran that repair tool, that fixed the first issue, then everything showing offline, ran the eveonlinelauncher 2 1 539169, which means i cant even view the newlauncher telling me its offline.
Its all rather pants, that is all.
Edit: repair tool doesnt work either.
2nd Edit - got it working had multiple launcher runs in task manger, cleared them all, seems to work.
3rd Edit - Launcher started gave me option to log in and didnt work, rebooted launcher now no option to log in, is there a repair tool, for the repair tool??
4th Edit - Launcher failed to download update....nice |
BoSau Hotim
Whale Whatchers
5363
|
Posted - 2013.06.02 05:26:00 -
[664] - Quote
concerned about the launcher when Odyssey expansion is sooo close.... and launcher/EvE issues are abounding!
I've had to do the repair tool twice.... *GLOMP* with your AltGäó-á |
Smoking Blunts
ZC Industries Dark Stripes
569
|
Posted - 2013.06.02 08:17:00 -
[665] - Quote
the process of logging in is still too long still no log off button to easy swap alts/restart launcher still need to leave the launcher open to be able to swap alts properly still no labelling on the launcher of the name of the toon your logged into.
this launcher sucks, it lacks the functionality of the old launcher. its badly thought out and badly implemented.
Please see sense and either just revert back to the old patcher/launcher or leave the bin/exe in place for those of us that don't want your POS launcher OMG when can i get a pic here
|
Shian Yang
266
|
Posted - 2013.06.02 08:46:00 -
[666] - Quote
CCP Atropos wrote:The new EVE Launcher moves the login process into the EVE Launcher itself and away from the EVE Client. What this means for the user is that you both log in sooner and you dive straight into the character selection screen.
Greetings capsuleer Atropos,
How do you figure this? The process prior to your new launcher was:
1. Double click icon. 2. Enter login details. 3. Select capsuleer. 4. Fly.
The process post your new, cumbersome launcher is:
1. Double click icon. 2. Enter login details. 3. Close redundant window because you click launch after logging in when autoplay is selected. 4. Close second redundant window because the launcher did not disable the button and after a few seconds of seeming inactivity you tried to launch it again. 5. Select capsuleer. 6. Fly.
Can you please engineer a launcher that will make it convenient to have multiple capsuleers on tap; be this through multiple interfaces launched once or a simple selector that will allow me to pick the capsuleer I need.
Alternatively, stop complicating the process and remove your redundant information from it and streamline it so I can control everything except the authentication protocol and what lies beyond.
Regards,
Capsuleer Yang |
Linna Baresi
3
|
Posted - 2013.06.02 08:54:00 -
[667] - Quote
A new day, a new launcher bug... My language is set to English, but now part of the interface (near the Start button) is in Cyrillic. After I press the (Start?) button, the English START appears. Member of <Fated> since 2003 fated.europefreeforum.com |
Jacabon Mere
Capital Storm. WHY so Seri0Us
43
|
Posted - 2013.06.02 08:58:00 -
[668] - Quote
I'm in Australia and getting russian =) i don't think location has much to do with this piece of fail. Capital Storm is recruiting Aussies for Nullsec pvp and money making. Join "Capital Storm Pub" channel ingame. www.capitalstorm.net |
Dimple Dallocort
University of Caille Gallente Federation
0
|
Posted - 2013.06.02 09:05:00 -
[669] - Quote
My client thinks I'm in Russia this morning, I live in Ireland and haven't changed any settings. In fact when I looked to see if the setting have change they still stated English.
Just though you should know, |
luna1102
Perkone Caldari State
2
|
Posted - 2013.06.02 09:51:00 -
[670] - Quote
Jacabon Mere wrote:I'm in Australia and getting russian =) i don't think location has much to do with this piece of fail.
Yeah ... new issue ... the english box is russian language. All other 3 languages are fine, but english is broken now ... just tried to repair and reload, but still not fixed. |
|
Mag's
the united Negative Ten.
14843
|
Posted - 2013.06.02 09:54:00 -
[671] - Quote
StevieTopSiders wrote:Vaerah Vahrokha wrote:StevieTopSiders wrote:Vaerah Vahrokha wrote:Also, if I may add a personal consideration:
after seeing some MMOs moving away from a web based log in (as it causes endless issues) I am surprised seeing CCP jumping in it. You are going for a world of hurt. Thanks pubbie game designer #49680; I'm sure CCP is happy to have an expert like you on their side! Considering I program computers since 1980 and have played MMOs for the last 12 years, I am sure you have totally hit the score. :astonishedface: YOU'VE PLAYED MMO'S FOR A LONG TIME OH MY GOD YOU MUST BE UNIQUE Vaerah gave an educated opinion regarding web based log ins, based on her/his experience in computer programming and time playing MMO's.
The fact you feel so able to poor scorn upon this opinion, indicates some sort of knowledge in the same field. I'm sure we would all be extremely grateful if would enlighten us with this knowledge. But I have a feeling the fact you skipped over certain aspects of Vaerah's reply and posted in caps, merely points to you talking out your arse. Thanks for posting though.
Destination SkillQueue:- It's like assuming the lions will ignore you in the savannah, if you're small, fat and look helpless. |
Vaerah Vahrokha
Vahrokh Consulting
4148
|
Posted - 2013.06.02 10:14:00 -
[672] - Quote
StevieTopSiders wrote:Vaerah Vahrokha wrote:StevieTopSiders wrote:Vaerah Vahrokha wrote:Also, if I may add a personal consideration:
after seeing some MMOs moving away from a web based log in (as it causes endless issues) I am surprised seeing CCP jumping in it. You are going for a world of hurt. Thanks pubbie game designer #49680; I'm sure CCP is happy to have an expert like you on their side! Considering I program computers since 1980 and have played MMOs for the last 12 years, I am sure you have totally hit the score. :astonishedface: YOU'VE PLAYED MMO'S FOR A LONG TIME OH MY GOD YOU MUST BE UNIQUE
I hope you are just playing dumb. Besides I also DO software, all those years playing MMOs made me see countless types of log in and web based ones were the most problematic (even just for silly things like suddenly expiring certificates, new releases messing up unless players emptied browser cache and so on). On a software for the thousands, every stumbling block has to be removed or made minimal, which is the opposite direction where this whole "launcher-patcher-ads-ridden-heavy-weight-thing-with-Python-and everything-else-embedded" is going. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Lors Dornick
Kallisti Industries Solar Assault Fleet
545
|
Posted - 2013.06.02 10:46:00 -
[673] - Quote
luna1102 wrote:Jacabon Mere wrote:I'm in Australia and getting russian =) i don't think location has much to do with this piece of fail. Yeah ... new issue ... the english box is russian language. All other 3 languages are fine, but english is broken now ... just tried to repair and reload, but still not fixed. It seems i have missed the invasion?
Or Marianne Faithful has infiltrated the web servers.
CCP Eterne: Silly player, ALL devs are evil. CCP Fozzie: When Veritas describes a programming challenge as "very hard" I tend to believe him.
|
Colonel Goatbanger
The Goatbangers Club
2
|
Posted - 2013.06.02 10:52:00 -
[674] - Quote
luna1102 wrote:Jacabon Mere wrote:I'm in Australia and getting russian =) i don't think location has much to do with this piece of fail. Yeah ... new issue ... the english box is russian language. All other 3 languages are fine, but english is broken now ... just tried to repair and reload, but still not fixed. It seems i have missed the invasion?
Same here. Personally, imho by now someones head at CCP should have rolled for this total clusterfuck of a rollout.
The launcher hogs resources (100mb is too much and constantly using CPU), looks like **** by seemingly being a content serving platform than an actual game launcher and is a pain in the ass by constantly screwing with you and your access to the game.
Oh noes, tin foil hats and all here comes trollolololol launcher.
Yes, this is rant, but one from a customer relations perspective. There is no fostering of a relationship when you make a launcher that sucks donkey balls by "breaking" the accessibility or playability of an otherwise stellar game or have you been listening to SONY about how to retain the customers good will? |
Bellasarius Baxter
Zilog Enterprises
21
|
Posted - 2013.06.02 11:14:00 -
[675] - Quote
Today, the left part of the launcher window (With the login boxes) has started appearing in Russian..... I wonder if my system is compromised ?
Anybody else seeing this ? |
Kansas Winndu
DMoney Corp
0
|
Posted - 2013.06.02 11:30:00 -
[676] - Quote
The old launcher actually made the login process slower already, and this one just make things worse.
It's a pain on the ass to login multiple accounts now, I don't know if anyone in ccp owns multiple accounts, or I just assume that they don't like players to do so. OK I may consider to only keep two of my accounts in sub then.
A really frustrating turd even worse than wis
|
Rommiee
Mercury Inc.
612
|
Posted - 2013.06.02 11:39:00 -
[677] - Quote
CCP Atropos wrote: I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
Well, don't hold your breath, that could take some time.
Though, when you get fed up, you can use the part of your comment: "The points people made need to be .......acknowledged and dismissed". Or in other words......"That's enough of people complaining about our snazzy launcher, lets ignore them"
That should shorten your timeframe somewhat. |
Rebecha Pucontis
Tribal Liberation Force Minmatar Republic
396
|
Posted - 2013.06.02 11:44:00 -
[678] - Quote
The new launcher NEEDS to save password please CCP. This feature would save so much time and hassle typing in 4 passwords everytime. Please implement it but make it an option that you have to turn on to avoid the security issues for those absent minded ones. |
Smoking Blunts
ZC Industries Dark Stripes
574
|
Posted - 2013.06.02 11:58:00 -
[679] - Quote
Rommiee wrote:CCP Atropos wrote: I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
Well, don't hold your breath, that could take some time. Though, when you get fed up, you can use the part of your comment: "The points people made need to be .......acknowledged and dismissed". Or in other words......"That's enough of people complaining about our snazzy launcher, lets ignore them" That should shorten your timeframe somewhat.
it wont belong before any iteration of the launcher ends and CCP declare it a finished product. its happened before and will happen this time.
half finished junk removing functionality needlessly forced onto the player base in the name of simplicity OMG when can i get a pic here
|
Vaerah Vahrokha
Vahrokh Consulting
4150
|
Posted - 2013.06.02 12:02:00 -
[680] - Quote
Colonel Goatbanger wrote: ** Edit: After having read the underlying reasons for the change to the launcher I can only say that I disagree with them. You wish to create a "facebook-esque" platform/experience for users with access to all things possible, evemail, voice etc. Are there any number of reasons supporting this move or is this again some whim or fancy on CCPs part that can divulged to us as to why you would consider this half-of-a-move rather than a complete re-vamp of not only the eve-client (moving from 32-bit to 64-bit architecture) but all integrated services as whole? If you want to bring us a richer experience why do you give us such half-measures?
For those who want Facebook and whatever other "aggregation" feature, why can't CCP just make that an optional feature?
The best feature of Incarna has been the button to disable it, this launcher is the next best candidate.
But no, CCP won't make it optional, because they KNOW that 99% will just disable this umpteenth piece of crap. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
|
Rommiee
Mercury Inc.
614
|
Posted - 2013.06.02 12:08:00 -
[681] - Quote
Smoking Blunts wrote:Rommiee wrote:CCP Atropos wrote: I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
Well, don't hold your breath, that could take some time. Though, when you get fed up, you can use the part of your comment: "The points people made need to be .......acknowledged and dismissed". Or in other words......"That's enough of people complaining about our snazzy launcher, lets ignore them" That should shorten your timeframe somewhat. it wont belong before any iteration of the launcher ends and CCP declare it a finished product. its happened before and will happen this time. half finished junk removing functionality needlessly forced onto the player base in the name of simplicity
Exactly my point. Been there, seen that sooooo many times with CCP. |
Frillo Teslar
2plus2isfive Telex.
12
|
Posted - 2013.06.02 12:26:00 -
[682] - Quote
Cloud settings sounds like a good idea.. if you only have one pc. I don't know any eve players who only ever opens eve on one pc.
Also it would remove my ability to sometimes run alt on main screen and sometimes run it on the secondary screen.
Do not implement this launcher fully until it supports everything which is possible now with junctions or you WILL lose a lot of subscribtions. You might not care much now because you think you know better, but guess what. On the other side there are people paying to play your game. If you ruin the game experience by making it worse or more difficult to login and setup to play the game people will stop paying you.
The game itself might not change, but in eve your window setup and the ability to store these settings LOCALLY is the game. Eve on default settings is imo unplayable, and I'm sure I'm not the only one who thinks that.
Listen to your costumers, and don't implement **** that isn't even near to doing what you think it will do in the future. Because guess what - we as costumers don't much care what your big PLAN is if you never deliver. We only get to see what you do implement, and if what you send out is bad and you keep bragging about how awesome it's going to get you just come across as a bunch of arrogant pricks.
|
Colonel Goatbanger
The Goatbangers Club
2
|
Posted - 2013.06.02 12:55:00 -
[683] - Quote
Vaerah Vahrokha wrote:Colonel Goatbanger wrote: ** Edit: After having read the underlying reasons for the change to the launcher I can only say that I disagree with them. You wish to create a "facebook-esque" platform/experience for users with access to all things possible, evemail, voice etc. Are there any number of reasons supporting this move or is this again some whim or fancy on CCPs part that can divulged to us as to why you would consider this half-of-a-move rather than a complete re-vamp of not only the eve-client (moving from 32-bit to 64-bit architecture) but all integrated services as whole? If you want to bring us a richer experience why do you give us such half-measures?
For those who want Facebook and whatever other "aggregation" feature, why can't CCP just make that an optional feature? The best feature of Incarna has been the button to disable it, this launcher is the next best candidate. But no, CCP won't make it optional, because they KNOW that 99% will just disable this umpteenth piece of crap.
Agreed. Imo the only way forward is a complete re-vamp/re-code of all things associated (the hamster have work right?), but that will never happen. Instead we get pile upon pile and layer upon layer of crap that has to work in a seemingly antiquated environment. What I find truly lacking is the level of customer service or information in regards as to why they are doing this and as far as I can see customer retention is not high on their list. Presently we can circumvent the launcher by going directly to the ExeFile.exe but that will eventually be taken away from us leaving high and dry with the pile of crap that is presently the launcher. Bloatware is another word that comes to mind. I'd prefer KISS solutions to problems than extravagant ones. My main notion is to login to the game first and read the forums second. (Or is it their intent to stop us playing the game and start charging us for the pleasure of using SSO to a website?) |
Smoking Blunts
ZC Industries Dark Stripes
575
|
Posted - 2013.06.02 13:02:00 -
[684] - Quote
Rommiee wrote:Smoking Blunts wrote:Rommiee wrote:CCP Atropos wrote: I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
Well, don't hold your breath, that could take some time. Though, when you get fed up, you can use the part of your comment: "The points people made need to be .......acknowledged and dismissed". Or in other words......"That's enough of people complaining about our snazzy launcher, lets ignore them" That should shorten your timeframe somewhat. it wont belong before any iteration of the launcher ends and CCP declare it a finished product. its happened before and will happen this time. half finished junk removing functionality needlessly forced onto the player base in the name of simplicity Exactly my point. Been there, seen that sooooo many times with CCP.
far far to many times if you ask me. they should have actually stopped this **** by now OMG when can i get a pic here
|
Glasgow Dunlop
Gigaverse The Imperial Senate
76
|
Posted - 2013.06.02 14:10:00 -
[685] - Quote
Can We go back to the launcher before your guys there made that blob of coding?
I know you work long and hard but its horrid. Hopefully this isnt a forewarning of what odd. will be like.
And to top it off, Russian all over the place on the English laungue side of it. twitter: @glasgowdunlop-á GLASGOW MEET June 8th http://forums.eveonline.com/default.aspx?g=posts&t=229549&find=unread
|
Rommiee
Mercury Inc.
618
|
Posted - 2013.06.03 12:45:00 -
[686] - Quote
Smoking Blunts wrote:Rommiee wrote:Smoking Blunts wrote:Rommiee wrote:CCP Atropos wrote: I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
Well, don't hold your breath, that could take some time. Though, when you get fed up, you can use the part of your comment: "The points people made need to be .......acknowledged and dismissed". Or in other words......"That's enough of people complaining about our snazzy launcher, lets ignore them" That should shorten your timeframe somewhat. it wont belong before any iteration of the launcher ends and CCP declare it a finished product. its happened before and will happen this time. half finished junk removing functionality needlessly forced onto the player base in the name of simplicity Exactly my point. Been there, seen that sooooo many times with CCP. far far to many times if you ask me. they should have actually stopped this **** by now
Indeed |
Hakaru Ishiwara
Republic Military School Minmatar Republic
456
|
Posted - 2013.06.03 14:13:00 -
[687] - Quote
Hakaru Ishiwara wrote:May we have an update on the expected behaviors of the Launcher as well as the current \bin\exefile.exe workaround once Odyssey rolls out on June 4th? Re-posting for CCP follow-through.
Currently, the launcher is a despised and dysfunctional element of the login process. What should we expect come the Odyssey patch?
+++++++ I have never shed a tear for a fellow EVE player until now. Mark GÇ£SeleeneGÇ¥ Heard's Blog Honoring Sean "Vile Rat" Smith. |
ms kypp
Pervicax Socium The Unthinkables
0
|
Posted - 2013.06.03 17:54:00 -
[688] - Quote
seriously I'd just like to log on!!!!! what in the hell petition is in peeps a response would be fantastic or a refund for all my accounts!!!! This launcher has caused nothing but a complete pain in the back side.
when ever your ready for a response I'll be waiting at my petition page!!! only been like this since yesterday!!!!!!
I need my EVE fix!!!! |
Oraac Ensor
School of Applied Knowledge Caldari State
216
|
Posted - 2013.06.03 19:58:00 -
[689] - Quote
I would like to know what will happen regarding the upcoming patch for those of us who don't have a launcher.
Will we be able to get the expansion by running the repair tool or will we just be excluded from the game? |
Malice Redeemer
Redeemer Group The Periphery
135
|
Posted - 2013.06.05 02:20:00 -
[690] - Quote
|
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Rand'zha Gaterau
Osmosis Inc F.E.R.A.L
0
|
Posted - 2013.06.05 05:50:00 -
[691] - Quote
With this update I am not not able to long on at all. With the exe file it tells me to download patch do and then I cant long in still. Before this the Launcher still has not worked for me. |
KIller Wabbit
The Scope Gallente Federation
373
|
Posted - 2013.06.05 08:02:00 -
[692] - Quote
I want my 125MB of memory back. YOU HAVE GOT TO BE KIDDING...
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
|
Whitehound
1460
|
Posted - 2013.06.05 09:14:00 -
[693] - Quote
The repair tool still does not repair the game as it should, but keeps conflicting with the launcher.
The new launcher also deleted my EVE icons! I had created new ones, because the default ones are old and ugly as ass. But I guess you deleted them because of your policy of "not modifying the client" when all I want is for my desktop not to be showing those ancient icons. I had created new icons and saved them into the EVE directory as separate files and now they are gone. Please do note that I did not touch any of the client's files but that you deleted my files instead! Thanks for that... Loss is meaningful. Therefore is the loss of meaning likewise meaningful. It is the source of all trolling. |
Luke Eskar
Love Squad Confederation of xXPIZZAXx
30
|
Posted - 2013.06.05 12:12:00 -
[694] - Quote
new launcher is ******* **** This is bob. Copy and paste him so he can take over the eve forums. Gÿ+/ /Gûî /n++ \ |
Kaz Mafaele
CTRL-Q Iron Oxide.
4
|
Posted - 2013.06.05 15:05:00 -
[695] - Quote
Seems you have removed the bin work around. Just wanted to say I have tried all the things in the original post of this thread and still get the offline launcher. I am really disappointed you would remove a work around when you have not yet reliably fixed the problem. |
Kblackjack54
Mercurialis Inc. RAZOR Alliance
118
|
Posted - 2013.06.06 01:27:00 -
[696] - Quote
Ok here is an idea that might tick all the relevant boxes that seem to have caused so much indignation with the players.
The launcher as it currently stands appears to be a work in progress, CCP want advertising, the players are rightly suspicious of this tactic, maybe the following work around will cover it.
Player opens EVE launcher with the intent of logging in his character/s, he is presented with the launcher which functions to check the client as it does now.
Instead of the current log in process the player is given the option to go directly to the log in screen,, GǪ.smaller button required CCP, more room for adverts..... meaning they can spend as little time, or as much as they wish on the adverts page, CCP get there chance and if it,s any good players will take advantage of what is being offered there, players on the other hand get the option of moving on if they feel there is nothing to be gained by reading the adverts, Oh and play fair CCP don't in-build lag into the process.
Clicking the log in button they should then be presented with a single full page spread of all there accounts, listed in vertical columns under which are the normal log in boxes, Account name already listed and a Password box, Plus an option to add accounts, below all of which is single large 'PLAY' bar
The process from that point is simply one of highlighting the Character/s you wish to log in after which you enter the required account password to each account, still has the same functionality as the OLD log in screen were it holds the screen name and only requires the password to be entered.
Additional information about the location, current training, Account status etc, could also be added, all the useful stuff to the players.
After which a single click would then log in the accounts in order one after the other, very similar to the process currently used by many multi boxers today and in the past.
This method would increase the functionality of the log in screen and speed up the process significantly as seems to be the requirement of players given there complaints about loss of speed and function in the new launcher process by allowing them to pre-select there characters without the requirement to re-visit the log in screen on multiple occasions.
CCP get what they want, Players have a choice, everyone is happy. |
Oraac Ensor
School of Applied Knowledge Caldari State
223
|
Posted - 2013.06.06 09:12:00 -
[697] - Quote
CCP Atropos wrote:- Updated 1209 GMT 30 May - That was a week ago . . . |
Laura Gannon
EDGE Alliance Holding EDGE Alliance
10
|
Posted - 2013.06.06 09:26:00 -
[698] - Quote
Kaz Mafaele wrote:Seems you have removed the bin work around. Just wanted to say I have tried all the things in the original post of this thread and still get the offline launcher. I am really disappointed you would remove a work around when you have not yet reliably fixed the problem.
Bin/.exe, 'Workaround' is still functional and has not to date been removed,
They will remove it though as force seems to be the only way players are going to let go of this one. same as the Unified inventory you are now FORCED to use rather than right clicking your current ship in station along with so many of these 'New improvements' that have been brought in.
Choice seems to be a word that Dev's really do have the hates for. |
Cevin North
Red Dwarf Mining Corporation space weaponry and trade
16
|
Posted - 2013.06.06 18:03:00 -
[699] - Quote
Well, a new wine, a new update so id thought id upgrade my feedback on this launchaholic quest :)
My wine has (since today) updated to version 1.5.31 and now i am experiencing a bug with the client update of today as well. Its a kind of funny bug as the launcher shows itsself in grayscale with the pictures not loaded. BUT for about 50% of the time i can actualy see my login and password box.
Looks like were getting somewhere.
This issue i have been able to reproduce several times as i tried to fix my client by emptying out all caqche items (clear all cached data). The client will want to verify itsself (that takes ages, even on a SSD) but a few more times i seem to be able to see the launch box again.
Maybe someone is capable of reproducing what i see on my screen and able to help us linux huggers to get this launcher fixed? |
Power Armor
Omega Boost
2
|
Posted - 2013.06.06 20:58:00 -
[700] - Quote
Laura Gannon wrote:Kaz Mafaele wrote:Seems you have removed the bin work around. Just wanted to say I have tried all the things in the original post of this thread and still get the offline launcher. I am really disappointed you would remove a work around when you have not yet reliably fixed the problem. Bin/.exe, 'Workaround' is still functional and has not to date been removed, They will remove it though as force seems to be the only way players are going to let go of this one. same as the Unified inventory you are now FORCED to use rather than right clicking your current ship in station along with so many of these 'New improvements' that have been brought in. Choice seems to be a word that Dev's really do have the hates for.
Yes i still have not forgotten the shutdown of the classic eve client.
And many people who complain now about motion sickness and whatnot...go figure...might be that you voiced loud to abandon the classic client because of your new graphics card.
Where initially choice was provided and sometime promised, CCP alway killed off the old option sooner than later.
And well the unified inventory sill sucks compared to the old one. I had to clean out all caches and settings after the launcher mess and practically was having a clean client. If you are a new user and do not know that you can make all the tree visible in the inventory settings you end up with an unusable setup. You can not specifically open your ship, items or corp hangar without it. |
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Alphea Abbra
Grim Determination Nulli Secunda
260
|
Posted - 2013.06.06 21:04:00 -
[701] - Quote
I have found another bug in regards to the launcher.
I noticed after Oddysey and the 1.0.1 and 1.0.2 patches that even though I open the game through the bugfix (bin/ExeFile.exe), it downloads a tiny bit and then closes to go to an installer, as it did before the launcher. After installing the patch, however, it opens the bug and the bug then also tries to install the patch and verify clients all around.
Isn't it clear that when I use the bugfix to access the game and the patches, that I also desire to opt out of the bug when it comes to the patching? I have no interests using design flaws to log into EVE, and I'd rather just be able to play the game than mess around with a number of bugs and design flaws. Is it too much to ask to be able to opt out, at least until the bug is mandatory?
I want the workaround to stay for as long as possible and work for as long as possible. Please don't force me to open bugs. Please. |
Oraac Ensor
School of Applied Knowledge Caldari State
224
|
Posted - 2013.06.07 01:09:00 -
[702] - Quote
Laura Gannon wrote:Bin/.exe, 'Workaround' is still functional and has not to date been removed,
They will remove it though as force seems to be the only way players are going to let go of this one. same as the Unified inventory you are now FORCED to use rather than right clicking your current ship in station along with so many of these 'New improvements' that have been brought in.
Choice seems to be a word that Dev's really do have the hates for. If they do try to force us they'll just force some of us out of EVE. I'm sure I can't be the only one without a launcher of any sort since they introduced the new one. |
Balder Verdandi
Czerka. WHY so Seri0Us
168
|
Posted - 2013.06.07 04:58:00 -
[703] - Quote
Reporting in as one of those choosing NOT to use the launcher ....
Even a new install on my desktop at home on a decent desktop (Win 7 Pro on an older AMD dual core 3.2GHz with 4GB RAM and a 285 GTX) and much better internet ...... and the launcher is just out there doing it's own thing.
I'm trying to be hopeful this won't be like the fiasco with Unified Inventory and take seven months to get it working properly .... but really, as much fail as the launcher currently has, I'm putting my ISK on it taking a solid 6 month or more to get this incredibly buggy launcher Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
CleanBlood Belovar
Techno Hive
0
|
Posted - 2013.06.07 13:09:00 -
[704] - Quote
I buy today Steam alt and login issues not resolved. Launcher with Steam account credentials starting up successful. But on first screen "Select character" i cannot enter in game around 1 hour (other my alts - non Steam - sign up to the game without any problems ). Maybe you simply add to eveonline.com "Account Management" section option to generate classic login-pass pair through Steam-login-current-acc ? And we never has problems with Steam............ Thanks. |
Thorvik
Minmatar Ship Construction Services Ushra'Khan
79
|
Posted - 2013.06.07 21:05:00 -
[705] - Quote
CCP Atropos wrote: I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
For me it's working fine. I would like some better functionality when logging in multiple accounts but other than that it logs me in and takes me to the game without having to hit "Play", which I thought was a terrible idea anyway. Why the extra step? It would be nice to know your thought process. Something like "the extra step is designed to restrict auto-logon for bots and RMT operations" would be interesting to hear and would make everyone a little bit less inclined to criticize your work
|
Goran Ashihara
Caldari Clandestine Operations Directorate
6
|
Posted - 2013.06.08 12:24:00 -
[706] - Quote
It;s still NOT working for me ! I am still Offline. I am still entering game by evefile.exe. I plan to restart / reinstal EVE on monday and see if anything changes.
|
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CCP Atropos
C C P C C P Alliance
309
|
Posted - 2013.06.08 18:18:00 -
[707] - Quote
Alphea Abbra wrote:I have found another bug in regards to the launcher.
I noticed after Oddysey and the 1.0.1 and 1.0.2 patches that even though I open the game through the bugfix (bin/ExeFile.exe), it downloads a tiny bit and then closes to go to an installer, as it did before the launcher. After installing the patch, however, it opens the bug and the bug then also tries to install the patch and verify clients all around.
Isn't it clear that when I use the bugfix to access the game and the patches, that I also desire to opt out of the bug when it comes to the patching? I have no interests using design flaws to log into EVE, and I'd rather just be able to play the game than mess around with a number of bugs and design flaws. Is it too much to ask to be able to opt out, at least until the bug is mandatory?
I want the workaround to stay for as long as possible and work for as long as possible. Please don't force me to open bugs. Please. If you're getting that installer popup, it means your client isn't uptodate, and I would recommend you run that installer; it's attempting to install the update to the Launcher so that it can patch your game. I'm surprised you're even able to connect properly. Product Owner, EVE Launcher | Team Special Circumstances |
|
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CCP Atropos
C C P C C P Alliance
309
|
Posted - 2013.06.08 18:19:00 -
[708] - Quote
Balder Verdandi wrote:Reporting in as one of those choosing NOT to use the launcher ....
Even a new install on my desktop at home on a decent desktop (Win 7 Pro on an older AMD dual core 3.2GHz with 4GB RAM and a 285 GTX) and much better internet ...... and the launcher is just out there doing it's own thing. What exactly is it out there doing? I'd love to help, so if you can provide some more details, I'll investigate the problem. Product Owner, EVE Launcher | Team Special Circumstances |
|
Seth Toralen
Generic Alt Corporation 421
4
|
Posted - 2013.06.08 18:48:00 -
[709] - Quote
Still can't use the launcher due to the 324 errors that a number of us are experiencing with EVE's browser login pages. We can't load the login pages at community.eveonline, secure.eveonline, and login.eveonline. The login pages don't load; they just eventually time out. Since the launcher tries to access the form from login.eveonline.... No login section.
Not a PC issue.. problem persists across our networks on every PC. Not a browser issue either. Not an antivirus issue. You just screwed the login pages for some of us when you updated them for this new unified login. Can't use the launcher, account management, API management, or petition management until you fix it for us. The 'workaround' is literally the only way we can login to the game now. |
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CCP Atropos
C C P C C P Alliance
309
|
Posted - 2013.06.08 18:59:00 -
[710] - Quote
Seth Toralen wrote:Still can't use the launcher due to the 324 errors that a number of us are experiencing with EVE's browser login pages. We can't load the login pages at community.eveonline, secure.eveonline, and login.eveonline. The login pages don't load; they just eventually time out. Since the launcher tries to access the form from login.eveonline.... No login section.
Not a PC issue.. problem persists across our networks on every PC. Not a browser issue either. Not an antivirus issue. You just screwed the login pages for some of us when you updated them for this new unified login. Can't use the launcher, account management, API management, or petition management until you fix it for us. The 'workaround' is literally the only way we can login to the game now. We're looking into this on our end in an attempt to reproduce it. As you say it covers every device on your network, and so isn't isolated to a single computer or whatever, but rather is something about your network that stops it communicating properly. Product Owner, EVE Launcher | Team Special Circumstances |
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Seth Toralen
Generic Alt Corporation 421
4
|
Posted - 2013.06.08 19:12:00 -
[711] - Quote
CCP Atropos wrote: We're looking into this on our end in an attempt to reproduce it. As you say it covers every device on your network, and so isn't isolated to a single computer or whatever, but rather is something about your network that stops it communicating properly.
Yes and it only occurs at the login pages on login.eveonline, community.eveonline, and secure.eveonline. The login page for forums.eveonline still works correctly. The forums, I believe, were the only thing not given the 'unified login' treatment too. Also, I think that my API fetching is being blocked, hopefully for the same root reason. Around the same time the login pages started having trouble, EFT and EVEMon stopped being able to fetch API info.
Thanks for working to fix this issue. It's getting really annoying. |
mkint
1045
|
Posted - 2013.06.08 19:16:00 -
[712] - Quote
the launcher is sooo slooow. I hate it. Maxim 34: If you're leaving scorch-marks, you need a bigger gun. |
Alphea Abbra
Grim Determination Nulli Secunda
260
|
Posted - 2013.06.08 19:42:00 -
[713] - Quote
CCP Atropos wrote:Alphea Abbra wrote:I have found another bug in regards to the launcher.
I noticed after Oddysey and the 1.0.1 and 1.0.2 patches that even though I open the game through the bugfix (bin/ExeFile.exe), it downloads a tiny bit and then closes to go to an installer, as it did before the launcher. After installing the patch, however, it opens the bug and the bug then also tries to install the patch and verify clients all around.
Isn't it clear that when I use the bugfix to access the game and the patches, that I also desire to opt out of the bug when it comes to the patching? I have no interests using design flaws to log into EVE, and I'd rather just be able to play the game than mess around with a number of bugs and design flaws. Is it too much to ask to be able to opt out, at least until the bug is mandatory?
I want the workaround to stay for as long as possible and work for as long as possible. Please don't force me to open bugs. Please. If you're getting that installer popup, it means your client isn't uptodate, and I would recommend you run that installer; it's attempting to install the update to the Launcher so that it can patch your game. I'm surprised you're even able to connect properly. Steps to reproduce: - Start with a client predating the "new" "SSO" "launcher". - Update launcher to the "new" "SSO" "launcher". - Update to Oddysey 1.0.0. - Open the bin/ExeFile.exe workaround for patch 1.0.1. - Repeat as needed for 1.0.2 and 1.0.3.
What then happens for me is that it downloads a tiny file, and then prompts an installer (Just as it way back before the original introduction of the launcher). When the installer is done, it also installs an update to the "launcher", after which the "launcher" opens. At this point, the "launcher" verifies the install (Has happened to me each time across both virtual machines and different computers), and installs some update or other to the game. What I want, essentially, is to be able to use the bugfix (bin/ExeFile.exe) to access the game. I want the ability to opt out of the "new" "SSO" "launcher", and play my game a way that works. I have no desire to open the "launcher".
What instead happens is that even though I install updates through the installer, the "launcher" still opens, and takes around 30 seconds to verify my install and update it. I didn't want it open in the first place. This, of course, goes back to the launcher itself being the result of a design flaw. |
Balder Verdandi
Czerka. WHY so Seri0Us
169
|
Posted - 2013.06.09 05:39:00 -
[714] - Quote
CCP Atropos wrote:Balder Verdandi wrote:Reporting in as one of those choosing NOT to use the launcher ....
Even a new install on my desktop at home on a decent desktop (Win 7 Pro on an older AMD dual core 3.2GHz with 4GB RAM and a 285 GTX) and much better internet ...... and the launcher is just out there doing it's own thing. What exactly is it out there doing? I'd love to help, so if you can provide some more details, I'll investigate the problem.
IMHO, it simply isn't quick enough to switch accounts.
I'm counting 3 additional clicks just to switch accounts or bring another online. In effect, this launcher has killed multi-boxing, and really is my biggest complaint. I need to rapidly bring accounts online for PI, BPO research, etc., and you've now made this process at least three times as long for me because I have to validate my client and/or tweak my launcher.
I'm sorry ..... I'm not going to tweak my launcher on 3 or 4 different computers because your code is trash.
The other thing I see it doing is providing information that used to be supplied from the character selection screen, which I don't need or want to see because I'm active enough on the forums. I honestly see this as a form of forced advertisements and what I fear happening is the launcher turning into something similar to a YouTube advertisement screen while waiting for a video to load ...... and I don't want to see an advert pop up as I'm launching the game.
I hate being this blunt and critical, but you've really screwed the pooch on this launcher rollout Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
Cancrum Oris Andedare
Federal Navy Academy Gallente Federation
0
|
Posted - 2013.06.10 03:14:00 -
[715] - Quote
When is the Mac update for the launcher coming? The Mac community on Steam (a small population, I know) has been waiting for a few days for a fix for this. We all bought the game and can't log in. |
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CCP Atropos
C C P C C P Alliance
309
|
Posted - 2013.06.10 09:54:00 -
[716] - Quote
It's on Singularity at the moment. Product Owner, EVE Launcher | Team Special Circumstances |
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gibbo99
S T R A T C O M Critical-Mass
2
|
Posted - 2013.06.10 12:05:00 -
[717] - Quote
launcher will not allow me to update. It shows the following message:
launcher failing
Clicking yes just shows "Client update was unsuccessful" in launcher. Clicking No closes the popup error window and stops launcher.
ive tried running the bin/evefile.exe and that updates to 1.04 and then updates the launcher, but once it runs it shows the same error as above. Running the evefile.exe again repeats the update.
So its stuck in a constant updating loop = WTF
Edit: managed to update now. for some reason there was 3 ccpbrowser.exe processes running, even though ive only just switched my pc on. |
Lysa Riay
Pator Tech School Minmatar Republic
81
|
Posted - 2013.06.10 12:15:00 -
[718] - Quote
Why cant the client update itself without 2 steps to start updating the Launcher 2 steps to install the marketeers wet dream (heap of junk) Launcher 2 more steps to get rid of it and play Spaceships
I do not pay to willing advert watcher, I pay to play EvE
& yes Its that time of year
PATCH MONTH
It's simple: EvE - there's a new build download (or use the already downloaded copy) install Play Could Klang take the (now rotting) pizzas out as they leave the building plz. |
Ozrik Oksaras
Tritan Industries RISE of LEGION
0
|
Posted - 2013.06.10 13:07:00 -
[719] - Quote
I have the stupid OFFLINE MODE crap again |
Erad Stomper
Legion Du Lys Insidious Empire
12
|
Posted - 2013.06.10 15:39:00 -
[720] - Quote
I can't connect to eve since the patch this morning
When i open the launcher he dont do the update, i try to login but the play button stay dark and i can't click on it,
if i open the game via exefile.exe he ask me to update, i click ok, then he update restart, ask me to update the launcher i click yes update again then restart again then he open the launcher and still nothing i can't connect, i tried to do it again but it's an infinite loop.
So i'm still trying after over 2 hours lost only trying to login i'm about to give up.
I closed my firewall cheked everything is fine on my side it should work since it downloads the patch, but the launcher is broken so it doesnt.
And i can't download the whole game since my connection is capped i would have to wait 1 month to reinstall it and i wont.
It worked fine yesterday, then a patch and *pouff* nothing works, like magic... |
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CCP Aita
C C P C C P Alliance
4
|
Posted - 2013.06.10 16:05:00 -
[721] - Quote
Erad Stomper wrote:I can't connect to eve since the patch this morning When i open the launcher he dont do the update, i try to login but the play button stay dark and i can't click on it, if i open the game via exefile.exe he ask me to update, i click ok, then he update restart, ask me to update the launcher i click yes update again then restart again then he open the launcher and still nothing i can't connect, i tried to do it again but it's an infinite loop. So i'm still trying after over 2 hours lost only trying to login i'm about to give up. I closed my firewall cheked everything is fine on my side it should work since it downloads the patch, but the launcher is broken so it doesnt. And i can't download the whole game since my connection is capped i would have to wait 1 month to reinstall it and i wont. It worked fine yesterday, then a patch and *pouff* nothing works, like magic... picturesI tried the repair but it doesnt work either: error: unpack requires a string argument of length 4 Total Runtime: 0h00m04s
Are you running "Spybot - Search and Destroy" or "Kaspersky" or any other sort of anti-malware software that proxies traffic? They have been known to cause this issue. Associate Programmer Team Special Circumstances |
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Erad Stomper
Legion Du Lys Insidious Empire
12
|
Posted - 2013.06.10 16:12:00 -
[722] - Quote
CCP Aita wrote:Erad Stomper wrote:I can't connect to eve since the patch this morning When i open the launcher he dont do the update, i try to login but the play button stay dark and i can't click on it, if i open the game via exefile.exe he ask me to update, i click ok, then he update restart, ask me to update the launcher i click yes update again then restart again then he open the launcher and still nothing i can't connect, i tried to do it again but it's an infinite loop. So i'm still trying after over 2 hours lost only trying to login i'm about to give up. I closed my firewall cheked everything is fine on my side it should work since it downloads the patch, but the launcher is broken so it doesnt. And i can't download the whole game since my connection is capped i would have to wait 1 month to reinstall it and i wont. It worked fine yesterday, then a patch and *pouff* nothing works, like magic... picturesI tried the repair but it doesnt work either: error: unpack requires a string argument of length 4 Total Runtime: 0h00m04s Are you running "Spybot - Search and Destroy" or "Kaspersky" or any other sort of anti-malware software that proxies traffic? They have been known to cause this issue.
Iv closed everything, connected the computer on the modem directly, and still the launcher wont update, but if i launch the exefile it update but return to the launcher and i cant launch it since the play button stay dark.
It's not my connection since i can access this forum, do the update and it was working fine 12hours ago with my firewall open. |
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CCP Atropos
C C P C C P Alliance
309
|
Posted - 2013.06.10 17:26:00 -
[723] - Quote
There should be logs located in a folder called launcher/cache inside your EVE installation. If you could provide those, we can see if anything presents as to a cause. Product Owner, EVE Launcher | Team Special Circumstances |
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Erad Stomper
Legion Du Lys Insidious Empire
12
|
Posted - 2013.06.10 17:44:00 -
[724] - Quote
CCP Atropos wrote:There should be logs located in a folder called launcher/cache inside your EVE installation. If you could provide those, we can see if anything presents as to a cause.
evemail sent with link for cache files. |
Mag's
the united Negative Ten.
14934
|
Posted - 2013.06.10 21:49:00 -
[725] - Quote
Are the same people working on this, as were and are working on the forum/evegate site?
Destination SkillQueue:- It's like assuming the lions will ignore you in the savannah, if you're small, fat and look helpless. |
Rommiee
Mercury Inc.
618
|
Posted - 2013.06.10 21:54:00 -
[726] - Quote
oh, and your snazzy new launcher does not want to import a patch.
I run EVE on 3 PC's & a laptop and up to now, i have exported the patch to the other PC's and updated the launcher in that manner. After I imported and applied the Odyssey update, the launcher just sat there and did nothing. Having to download a 800Mb patch on each PC is a real pain.
Please fix. Thx |
Erad Stomper
Legion Du Lys Insidious Empire
12
|
Posted - 2013.06.11 07:14:00 -
[727] - Quote
Erad Stomper wrote:CCP Atropos wrote:There should be logs located in a folder called launcher/cache inside your EVE installation. If you could provide those, we can see if anything presents as to a cause. evemail sent with link for cache files.
I'm still waiting, i can't log-in, i can't add skill so all my character are sitting there doing nothing because of a patch, it was working fine before the patch...
more than 24h without being able to log into the game now... please fix it soon. |
Alphea Abbra
Grim Determination Nulli Secunda
267
|
Posted - 2013.06.11 12:30:00 -
[728] - Quote
Alphea Abbra wrote:CCP Atropos wrote:Alphea Abbra wrote:I have found another bug in regards to the launcher.
I noticed after Oddysey and the 1.0.1 and 1.0.2 patches that even though I open the game through the bugfix (bin/ExeFile.exe), it downloads a tiny bit and then closes to go to an installer, as it did before the launcher. After installing the patch, however, it opens the bug and the bug then also tries to install the patch and verify clients all around.
Isn't it clear that when I use the bugfix to access the game and the patches, that I also desire to opt out of the bug when it comes to the patching? I have no interests using design flaws to log into EVE, and I'd rather just be able to play the game than mess around with a number of bugs and design flaws. Is it too much to ask to be able to opt out, at least until the bug is mandatory?
I want the workaround to stay for as long as possible and work for as long as possible. Please don't force me to open bugs. Please. If you're getting that installer popup, it means your client isn't uptodate, and I would recommend you run that installer; it's attempting to install the update to the Launcher so that it can patch your game. I'm surprised you're even able to connect properly. Steps to reproduce: - Start with a client predating the "new" "SSO" "launcher". - Update launcher to the "new" "SSO" "launcher". - Update to Oddysey 1.0.0. - Open the bin/ExeFile.exe workaround for patch 1.0.1. - Repeat as needed for 1.0.2 and 1.0.3. What then happens for me is that it downloads a tiny file, and then prompts an installer (Just as it way back before the original introduction of the launcher). When the installer is done, it also installs an update to the "launcher", after which the "launcher" opens. At this point, the "launcher" verifies the install (Has happened to me each time across both virtual machines and different computers), and installs some update or other to the game. What I want, essentially, is to be able to use the bugfix (bin/ExeFile.exe) to access the game. I want the ability to opt out of the "new" "SSO" "launcher", and play my game a way that works. I have no desire to open the "launcher". What instead happens is that even though I install updates through the installer, the "launcher" still opens, and takes around 30 seconds to verify my install and update it. I didn't want it open in the first place. This, of course, goes back to the launcher itself being the result of a design flaw. And it happened again. As of this writing, it took 55 seconds for the launcher to stop being in the way of my login.
Please allow me to opt out of this "launcher". |
Ravcharas
GREY COUNCIL Nulli Secunda
231
|
Posted - 2013.06.11 13:33:00 -
[729] - Quote
Apparently if the launcher is running it doesn't catch on when you guys roll out an update so when I tried launching after DT the client was out of date. This thing is starting to feel seriously redundant. |
Erad Stomper
Legion Du Lys Insidious Empire
12
|
Posted - 2013.06.11 17:28:00 -
[730] - Quote
Erad Stomper wrote:Erad Stomper wrote:CCP Atropos wrote:There should be logs located in a folder called launcher/cache inside your EVE installation. If you could provide those, we can see if anything presents as to a cause. evemail sent with link for cache files. I'm still waiting, i can't log-in, i can't add skill so all my character are sitting there doing nothing because of a patch, it was working fine before the patch... almost 24hr without being able to log into the game now... please fix it soon. video
Anyone? cmon CCP help me i'm paying for this game and i can't play!
I took time to make a video explaining my problem please at least look at it. |
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Erad Stomper
Legion Du Lys Insidious Empire
12
|
Posted - 2013.06.11 18:55:00 -
[731] - Quote
And why the online installer dont work? why the offline installer can't be downloaded?
I'm the only one having this problem? |
Jysella Halcyon
Sebiestor Tribe Minmatar Republic
26
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Posted - 2013.06.12 03:00:00 -
[732] - Quote
CCP Atropos wrote: I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
Apparently I'm not supposed to criticize the UX decisions. Forum deleted my post. |
Lysa Riay
Pator Tech School Minmatar Republic
81
|
Posted - 2013.06.12 08:57:00 -
[733] - Quote
It's patch month, turn the god awful launcher OFF & let me patch EvE directly! As it seem I have to patch every time I long on!
I DO NOT PAY TO PLAY THE LAUNCHER !!!
Could Klang take the (now rotting) pizzas & the launcher out as they leave the building plz. |
Malou Hashur
Ministry of War Amarr Empire
5
|
Posted - 2013.06.12 13:57:00 -
[734] - Quote
CCP Atropos wrote: I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
Looks like they stopped looking at this thread....so the launcher must be awesome :) |
Jonas Staal
Silver Octopus Infernal Octopus
4
|
Posted - 2013.06.12 16:27:00 -
[735] - Quote
Did they just kill Singularity launcher? |
Niding
Polaris Project Curatores Veritatis Alliance
24
|
Posted - 2013.06.13 09:08:00 -
[736] - Quote
Forced myself a whole day to use the launcher for my multi account usage and found it ackward, slow and annoying. Sometimes it just takes a while to get used to it, so the least I could do was to give it a chance and atleast try to get a "flow" going. The expirience didnt make me convinced that the launcher is heading in the right direction.
The launcher .:LOOKS:. good, but its not what I want/need from a launcher. I want speed and functionality, which the OLD launcher provides, espesially the direct /bin launcher. |
Viktor Akhremenko
Global Dynamic Systems
0
|
Posted - 2013.06.13 11:36:00 -
[737] - Quote
I've no idea if this is where I should mention such a thing... but I only noticed it tonight as it's the first time I've left the launcher open through reset, but upon the server coming back up it says status unknown, and doesn't update (found that out when I launched the client and it said a new build is available -.-) then when I closed the launcher and opened again it said VIP mode and started it's update.
Nothing big, I know... just something small that could be changed in a launcher update one day perhaps? Meh. |
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CCP Atropos
C C P C C P Alliance
309
|
Posted - 2013.06.13 17:01:00 -
[738] - Quote
Malou Hashur wrote:CCP Atropos wrote: I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
Looks like they stopped looking at this thread....so the launcher must be awesome :) Nope still here; working on the Steam/Mac stuff Product Owner, EVE Launcher | Team Special Circumstances |
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Erad Stomper
Legion Du Lys Insidious Empire
12
|
Posted - 2013.06.13 18:14:00 -
[739] - Quote
I can't log-in since monday, the launcher doesnt update, could you please look at this instead.
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Alphea Abbra
Grim Determination Nulli Secunda
267
|
Posted - 2013.06.13 21:12:00 -
[740] - Quote
CCP Atropos wrote:Malou Hashur wrote:CCP Atropos wrote: I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.
Looks like they stopped looking at this thread....so the launcher must be awesome :) Nope still here; working on the Steam/Mac stuff What I read is that the work on the launcher is complete. Fine, that was what I expected, although I'm a little sad.
I have 2 alt accounts whose subs will run out in the next few months. I liked the extra things I could with those alts, but CCP clearly opted out of customers having more than one account. Sad, I know, but that is the quality of your work.
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CCP Atropos
C C P C C P Alliance
309
|
Posted - 2013.06.13 23:24:00 -
[741] - Quote
Erad Stomper wrote:I can't log-in since monday, the launcher doesnt update, could you please look at this instead.
I was sending you EVEMails and was waiting on your reply Product Owner, EVE Launcher | Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
309
|
Posted - 2013.06.13 23:31:00 -
[742] - Quote
Alphea Abbra wrote:What I read is that the work on the launcher is complete. Fine, that was what I expected, although I'm a little sad.
I have 2 alt accounts whose subs will run out in the next few months. I liked the extra things I could with those alts, but CCP clearly opted out of customers having more than one account. Sad, I know, but that is the quality of your work. I'm sorry that you feel that way, but I have to say that you're wrong: we're not finished on the EVE Launcher. We've been going over all of the issues that people have been reporting, working on fixing any bugs, and planning how we might handle further changes to the user interface.
Rather than rush out a fix, and leave both of us in a situation that's worse, we're trying to make it better; that means not rushing it out, not screwing things up further and not antagonising everyone. The alternative is to just push it out, and hope for the best. I would hope that you would agree that a position of prudence and careful diligence would prove the saner, better route. Product Owner, EVE Launcher | Team Special Circumstances |
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Lors Dornick
Kallisti Industries Solar Assault Fleet
553
|
Posted - 2013.06.14 00:02:00 -
[743] - Quote
Alphea Abbra wrote: ]What I read is that the work on the launcher is complete. Fine, that was what I expected, although I'm a little sad.
I have 2 alt accounts whose subs will run out in the next few months. I liked the extra things I could with those alts, but CCP clearly opted out of customers having more than one account. Sad, I know, but that is the quality of your work.
I've also got two alt accounts, and except for the generic mayhem on launch day and the initial refusal to die on my old XP boxen, I can't say that I've any issues with the launcher.
The only thing I've noticed it that it's faster to switch character on the same account, since I don't have to login again.
And yeah, there's an annoying "eve related" ad going on in one corner if you actually keep a launcher up (it'd been ad-blocked within 30 seconds if it was in my browser).
CCP Eterne: Silly player, ALL devs are evil. CCP Fozzie: When Veritas describes a programming challenge as "very hard" I tend to believe him.
|
Ian Tomalak
Kobol Defense Force R O G U E
0
|
Posted - 2013.06.14 01:22:00 -
[744] - Quote
I still don't understand why the decision was made to take the old launcher, which was perfectly fine, caused no problems, nobody complained about it, and it supported multiboxing (at least somewhat better), and replace it with this. Now, every single time I log in (with the exception of one day, so far) the launcher has updated. God forbid I have to get into a fleet fast and have to log in; I'm looking at a good 3-5 minutes just to get into the game. And as for multiboxing, it's more annoying to switch character, type password, and repeat 3 times then to just click the launch button 3 times.
So my question is, why fix something that wasn't broken? Why have your development team focus on something that wasn't needed or asked for? Why making multiboxing more of a hassle, instead of streamlining the login process?
Come on CCP. Don't become another Bioware. |
AutumnWind1983
Future Corps Sleeper Social Club
59
|
Posted - 2013.06.14 04:20:00 -
[745] - Quote
CCP Atropos wrote:Alphea Abbra wrote:What I read is that the work on the launcher is complete. Fine, that was what I expected, although I'm a little sad.
I have 2 alt accounts whose subs will run out in the next few months. I liked the extra things I could with those alts, but CCP clearly opted out of customers having more than one account. Sad, I know, but that is the quality of your work. I'm sorry that you feel that way, but I have to say that you're wrong: we're not finished on the EVE Launcher. We've been going over all of the issues that people have been reporting, working on fixing any bugs, and planning how we might handle further changes to the user interface. Rather than rush out a fix, and leave both of us in a situation that's worse, we're trying to make it better; that means not rushing it out, not screwing things up further and not antagonising everyone. The alternative is to just push it out, and hope for the best. I would hope that you would agree that a position of prudence and careful diligence would prove the saner, better route.
Then you should roll back to the old launcher and not this half assed **** you've left us with. James Arget for CSM 8! http://csm.fcftw.org |
Smoking Blunts
ZC Industries Dark Stripes
589
|
Posted - 2013.06.14 07:14:00 -
[746] - Quote
CCP Atropos wrote:Alphea Abbra wrote:What I read is that the work on the launcher is complete. Fine, that was what I expected, although I'm a little sad.
I have 2 alt accounts whose subs will run out in the next few months. I liked the extra things I could with those alts, but CCP clearly opted out of customers having more than one account. Sad, I know, but that is the quality of your work. I'm sorry that you feel that way, but I have to say that you're wrong: we're not finished on the EVE Launcher. We've been going over all of the issues that people have been reporting, working on fixing any bugs, and planning how we might handle further changes to the user interface. Rather than rush out a fix, and leave both of us in a situation that's worse, we're trying to make it better; that means not rushing it out, not screwing things up further and not antagonising everyone. The alternative is to just push it out, and hope for the best. I would hope that you would agree that a position of prudence and careful diligence would prove the saner, better route.
you rushed the launcher out and now you have decided rushing half finished crap out is a bad idea?...lol
anyhow. for multiboxers you have added more steps. it needs to be 1. click on exe 2. enter pass 3. hit return
it needs to be that simple and the log off button for alt swapping has to restart the launcher. this is the most important thing, as people do not want you dam add machine running for no reason on their pc's OMG when can i get a pic here
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Alphea Abbra
Grim Determination Nulli Secunda
267
|
Posted - 2013.06.14 09:23:00 -
[747] - Quote
CCP Atropos wrote:Alphea Abbra wrote:What I read is that the work on the launcher is complete. Fine, that was what I expected, although I'm a little sad.
I have 2 alt accounts whose subs will run out in the next few months. I liked the extra things I could with those alts, but CCP clearly opted out of customers having more than one account. Sad, I know, but that is the quality of your work. I'm sorry that you feel that way, but I have to say that you're wrong: we're not finished on the EVE Launcher. We've been going over all of the issues that people have been reporting, working on fixing any bugs, and planning how we might handle further changes to the user interface. Rather than rush out a fix, and leave both of us in a situation that's worse, we're trying to make it better; that means not rushing it out, not screwing things up further and not antagonising everyone. The alternative is to just push it out, and hope for the best. I would hope that you would agree that a position of prudence and careful diligence would prove the saner, better route. I'm sorry, I can't read the lies you post, I have to watch what you do instead. Y'know, the stuff that actually matters?
As for the last paragraph ... I know it's "PR-talk" to placate us, but when you actually do realise that, please apply that thinking before you send out alpha-versions of flawed designs. I'll look forward to when that happens.
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Seth Toralen
Generic Alt Corporation 421
4
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Posted - 2013.06.14 15:56:00 -
[748] - Quote
I appreciate that CCP has acknowledged that there are some significant problems that need to be worked through. Among many, many people with current and last gen nVidia cards are having problems with EVE and drivers (some so severe it's crashing their games). Many people are unable to login through the launcher, because for varied reasons, it's broken for them. Some people (myself included) can't login into any of EVE's website services (API, Account Management, ect.) ever since you tried to create this 'unified login' system. Oh and on top of all the bugs, you've had people DDoS'ing your servers. CCP is having a bad month.
But at least we're all on the same page that these problems exist. I feel like CCP Atropos is getting some unfair heat for all this here. The launcher isn't a bad thing.... if they get it working. And I am sure usability tweaks will be made once they actually get this simplified version working. As long as ALL of our bugs are getting attention to get resolved, I am okay. Just try and get them all fixed as quickly as you can. EVE players are impatient people. |
Fedajin
Caldari Provisions Caldari State
0
|
Posted - 2013.06.14 22:18:00 -
[749] - Quote
Well after trying to download the game from www.eveonline.com it gave me an Archive exstraction 3 error.
So I decided to download EvE online from Steam which worked fine - only to get stuck at
1/4 validating Client: 0.0%
I-¦ve tried everything you guys have suggested on this forum
Eve repair.exe gives me an error after running for 4 seconds - i-¦ve tried running EvE repair over 50 times.. thats how stubborn I was and I always got the same error message.
File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 199, in Repair File "repairTool\repairLogic.pyc", line 359, in Restore File "zsync\zsync.pyc", line 377, in RestoreFolder File "zsync\zsync.pyc", line 668, in GetInfo File "zsync\dataPackage.pyc", line 198, in __init__ File "stuff\bundle.pyc", line 119, in __init__ error: unpack requires a string argument of length 4 Total Runtime: 0h00m04s
Even Tried the famous Exefile in the EvE online bin folder - Guess what................. yeb you guessed it.
it din-¦t fkn work
I even downloaed the Chribba 50mb zip file .... and copy & paste it in the eve online folder and said yes & replace all
Then tried using Exefile application only to see alot of unverfied Steam message ...
you-¦re really outdone your self CCP - thanks for sending me that Eve online newsletter email when you-¦re game is broken - apparently its been that way since you-¦re release on the newest update of your-¦s
bought a 2 months subscription for nothing |
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CCP Atropos
C C P C C P Alliance
310
|
Posted - 2013.06.15 01:34:00 -
[750] - Quote
Fedajin wrote:Well after trying to download the game from www.eveonline.com it gave me an Archive exstraction 3 error. So I decided to download EvE online from Steam which worked fine - only to get stuck at 1/4 validating Client: 0.0% I-¦ve tried everything you guys have suggested on this forum Eve repair.exe gives me an error after running for 4 seconds - i-¦ve tried running EvE repair over 50 times.. thats how stubborn I was and I always got the same error message. File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 199, in Repair File "repairTool\repairLogic.pyc", line 359, in Restore File "zsync\zsync.pyc", line 377, in RestoreFolder File "zsync\zsync.pyc", line 668, in GetInfo File "zsync\dataPackage.pyc", line 198, in __init__ File "stuff\bundle.pyc", line 119, in __init__ error: unpack requires a string argument of length 4 Total Runtime: 0h00m04s Even Tried the famous Exefile in the EvE online bin folder - Guess what................. yeb you guessed it. it din-¦t fkn work I even downloaed the Chribba 50mb zip file .... and copy & paste it in the eve online folder and said yes & replace all Then tried using Exefile application only to see alot of unverfied Steam message ... you-¦re really outdone your self CCP - thanks for sending me that Eve online newsletter email when you-¦re game is broken - apparently its been that way since you-¦re release on the newest update of your-¦s bought a 2 months subscription for nothing Do you have any antivirus or firewall software running? We've been in contact with the manufacturers behind Spybot Search and Destroy regarding their proxy software causing issues with the EVE Launcher. We've also seen reports of issues with Kaspersky Internet Security but haven't been able to reproduce them ourselves. Product Owner, EVE Launcher | Team Special Circumstances |
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Lors Dornick
Kallisti Industries Solar Assault Fleet
553
|
Posted - 2013.06.15 09:36:00 -
[751] - Quote
Sorry for messing up the feedback thread but.
Seth Toralen wrote: I feel like CCP Atropos is getting some unfair heat for all this here.
The launch of the launcher wasn't exactly perfect.
But Atropos and team has been here and done their bit to try to solve the issues.
So grovelling done, accept our thanks, now get back to to solving the remaining ones ;) CCP Eterne: Silly player, ALL devs are evil. CCP Fozzie: When Veritas describes a programming challenge as "very hard" I tend to believe him.
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Alphea Abbra
Grim Determination Nulli Secunda
267
|
Posted - 2013.06.15 10:14:00 -
[752] - Quote
Lors Dornick wrote:Sorry for messing up the feedback thread but. Seth Toralen wrote: I feel like CCP Atropos is getting some unfair heat for all this here. The launch of the launcher wasn't exactly perfect. But Atropos and team has been here and done their bit to try to solve the issues. So grovelling done, accept our thanks, now get back to to solving the remaining ones ;) Not to rain too much on CCP Atropos' parade, but the launcher still doesn't work, and CCP Atropos has yet to even ACKNOWLEDGE that there might be design issues with the whole ordeal. It wasn't just the bugs that are inherent when you release a beta WIP as "finished". It was the whole design around the SSO and the webserver and the 3 extra steps to have active alts.
I haven't seen CCP Atropos work on other issues than bugs that were released due to sloppy QA, and as said, it doesn't even seem that CCP is aware that the launcher itself is a bug. The whole "launcher" thing isn't just "not exactly perfect", it's the perfect example of "Working? Ruin it. Doesn't work? Don't fix."
It doesn't really surprise me anymore, CCP Atropos has been pretty dishonest through this thread and the one before, I just hoped that someone at CCP could take a look at the new launcher and go "Why do we double the steps necessary to log in, when all we can say as positives are stuff we might maybe get to look at in the SOON(tm) future?" The "new" "SSO" "launcher" reeks of bad QA, no use-case testing, and an overzealous designer.
|
bongpacks
Mudbug Acquisition Of Empire
51
|
Posted - 2013.06.15 12:23:00 -
[753] - Quote
Guess what, the launcher can still be completely broken by a simple double-click on the arrow for the drop-down box for username, then hitting backspace. Sure who's gonna do that? Not the point is it? |
Par'Gellen
257
|
Posted - 2013.06.15 12:54:00 -
[754] - Quote
CCP Atropos wrote:With user login moved into the EVE Launcher, we need to follow up on the release of the new EVE Launcher by adding in either the ability to switch characters or to relaunch the EVE Launcher and switch users, or supply a way to improve this flow. We're aware of this and are planning accordingly. Any update on this yet? I highlighted the important bit that we need. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Alphea Abbra
Grim Determination Nulli Secunda
267
|
Posted - 2013.06.15 17:27:00 -
[755] - Quote
Par'Gellen wrote:CCP Atropos wrote:With user login moved into the EVE Launcher, we need to follow up on the release of the new EVE Launcher by adding in either the ability to switch characters or to relaunch the EVE Launcher and switch users, or supply a way to improve this flow. We're aware of this and are planning accordingly. Any update on this yet? I highlighted the important bit that we need. Don't count on it. Check, for example, this post. We got an enormous load of garbage and bovine excrements now, and it might, possibly and without any promises, get worked upon so that improvements can happen in the very undefined future. In the meantime, enjoy the launcher!
In the words of CCP Atropos:
|
THE SMUDGE
ALIMONY INC
0
|
Posted - 2013.06.15 23:30:00 -
[756] - Quote
Been playing a long time, have a few accounts, like using Isboxer.. Have never felt the need to come to the forums and whinge..
Until now.
Eve life has been painful since this launcher was released upon us like some lab-made plague. It can take up to 40 times longer to launch my accounts than before... And that's when they launch..
I have had to do different things to launch on different days, sometime make sure that other clients aren't just sitting there in the background, sometime launch from the exe.. Is this the new hacking mini game? If so, I don't like it can I have my spaceships back please?
Last night, Saturday night here, I wrestled with 4 accounts and almost lost ships many times.. Finally 2 accounts froze.. Ships still in space, wouldn't let me log off, had to close from program manager.. Fine... it's fine I'll take all this abuse to play my game...
This morning woke up with big plans involving just one account, plans that we had worked of for a few weeks..
MY launcher is offline (yet my girlfriend is logged in next to me)... Told to petition. sigh.....
What are you guys trying to do? We sell your game top our friends so hard, we finally get them into it then you do this stuff. My Sunday is fast ticking away... Petitioning and going to do something else..
This launcher needs to be scrapped rolled back and salted from the internet. Don't break our games when we put so much time into them. This is like being locked of my apartment!
|
THE SMUDGE
ALIMONY INC
5
|
Posted - 2013.06.16 00:02:00 -
[757] - Quote
CCP Atropos wrote:[ Do you have any antivirus or firewall software running? We've been in contact with the manufacturers behind Spybot Search and Destroy regarding their proxy software causing issues with the EVE Launcher. We've also seen reports of issues with Kaspersky Internet Security but haven't been able to reproduce them ourselves.
Well I just disabled all my security (why I should have to to play a game that has run fine for me since 2005 I have no idea)
And zip, nada, same offline message.....
Any more ideas?
|
Fedajin
Caldari Provisions Caldari State
0
|
Posted - 2013.06.16 03:41:00 -
[758] - Quote
CCP Atropos wrote:Fedajin wrote:Well after trying to download the game from www.eveonline.com it gave me an Archive exstraction 3 error. So I decided to download EvE online from Steam which worked fine - only to get stuck at 1/4 validating Client: 0.0% I-¦ve tried everything you guys have suggested on this forum Eve repair.exe gives me an error after running for 4 seconds - i-¦ve tried running EvE repair over 50 times.. thats how stubborn I was and I always got the same error message. File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 199, in Repair File "repairTool\repairLogic.pyc", line 359, in Restore File "zsync\zsync.pyc", line 377, in RestoreFolder File "zsync\zsync.pyc", line 668, in GetInfo File "zsync\dataPackage.pyc", line 198, in __init__ File "stuff\bundle.pyc", line 119, in __init__ error: unpack requires a string argument of length 4 Total Runtime: 0h00m04s Even Tried the famous Exefile in the EvE online bin folder - Guess what................. yeb you guessed it. it din-¦t fkn work I even downloaed the Chribba 50mb zip file .... and copy & paste it in the eve online folder and said yes & replace all Then tried using Exefile application only to see alot of unverfied Steam message ... you-¦re really outdone your self CCP - thanks for sending me that Eve online newsletter email when you-¦re game is broken - apparently its been that way since you-¦re release on the newest update of your-¦s bought a 2 months subscription for nothing Do you have any antivirus or firewall software running? We've been in contact with the manufacturers behind Spybot Search and Destroy regarding their proxy software causing issues with the EVE Launcher. We've also seen reports of issues with Kaspersky Internet Security but haven't been able to reproduce them ourselves.
YOU WERE CORRECT! it was Spybot Search & Destroy software that denied me from updating my game.. but now after you had to reboot EvE online after 23:55 or 00:55 the game no longer works.. it wont start up when I click the EvE.exe - nor do I have Exefile anymore - ... im so tired and frustrated - completely exhausted
|
Zeb DaMadMan2
Midgets With Machetes F.E.R.A.L
5
|
Posted - 2013.06.16 12:05:00 -
[759] - Quote
Are we ever getting an update to the odyssey login theme? http://i.imgur.com/aXaEopX.jpg It's been over a month, and having no effects or music is really dull.
Also why are you ignoring every post about why were being forced to use the launcher? - All we've seen so far is the fact you don't care about the old login screen according to your actions with only 1 post acknowledging how "it's iconic" yet here we are, with a ******* plain login screen still. WTF?
We've already proven that majority of the community hates the launcher. We don't care if you want to continue working on it, but DON'T take away how we experience eve and expect us to like it.
If you don't want take the time to put a proper login screen, at least return retribution. "As soon as we stop asking about the launcher design, CCP will assume we already love it.
We won't." - Eve Community |
Alphea Abbra
Grim Determination Nulli Secunda
267
|
Posted - 2013.06.16 12:57:00 -
[760] - Quote
Zeb DaMadMan2 wrote:Are we ever getting an update to the odyssey login theme? http://i.imgur.com/aXaEopX.jpgIt's been a few weeks, and having no effects or music is really dull. Also why are you ignoring every post about why were being forced to use the launcher? - All we've seen so far is the fact you don't care about the old login screen according to your actions with only 1 post acknowledging how "it's iconic" yet here we are, with a ******* plain login screen still. WTF? We've already proven that majority of the community hates the launcher. We don't care if you want to continue working on it, but DON'T take away how we experience eve and expect us to like it. If you don't want take the time to put a proper login screen, at least return retribution. Hell even Incarna had a better login screen - http://www.youtube.com/watch?v=J8oNeuXzx6c I'm not too surprised the way it turned out. CCP Atropos already stated that the bin/ExeFile.exe bugfix to the "new" "SSO" "launcher" would be removed later. Why work on something that is due for removal anyway?
The really sad thing is, when CCP went ahead with a "new" login "mechanic", they made a very clear and distinct choice to remove functionality (for anyone who doesn't have the same number of pc's as alts), remove a very iconic theme/mood-setter (login screen and music), removed the option of splash screens on login screen, and for me also removed any way of easy patching. These are things we had before, but does not have now. Furthermore, they made a number of mistakes, that can mostly be summed up to the sentiment that logging into your game should be easy. "EVE is hard", "you need to adapt to survive", "choices are real and have both costs and benefits", "dystopia", the whole thing, whether that part is true or not you can only sell it if the game is accessible. Spending a minute for each small patch-day to let your "launcher" verify the game? No, it's not a lot of time, but it shouldn't even be necessary. The web-page-SSO "launcher" ordeal isn't an improvement either, since getting online now requires two things to be in perfect order (Gameservers and webservers), three if on patchday. What I saw with this "new" "SSO" "launcher" was a removal of functionality and a very iconic (if intangible) feature, burdened with slower access for the game and issues if I wanted to do access the (UNCHANGED!) ingame content the way I did before. Of course, there was a workaround/bugfix to the issues CCP released, which CCP Atropos promised to remove.
The most tragicomic thing is that I still enjoy the game, I very much enjoy the changes in Oddysey! My ability to access that improved or new content, as well as participating in a war, has just been limited to 1 account per computer, per CCP Atropos' intended login "mechanic". The hilarious idiocy of it all? The launcher is in my way to enjoy the game! The way the "new" "SSO" "launcher" has been designed is in my way, that is. This design in itself is the bug I wish to report.
Alphea Abbra wrote:Don't worry, Atropos has avoided any uncomfortable questions regarding the launcher the whole thread. As soon as we stop asking about the launcher design, CCP will assume we already love it.
We won't. From here, in case anyone wonders
And, as always:
|
|
Par'Gellen
257
|
Posted - 2013.06.16 13:11:00 -
[761] - Quote
CCP Atropos wrote:I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect. That's all well and good, but when we stop seeing any progress (as we have with the launcher) what do you expect us to think? There are lots of things promised in the OP of this thread that we haven't seen or even heard a peep about since. Just stating something on the forums does not make it so.
We need to see you actually implementing the good ideas like switching characters without having to log out before we will believe that you are actually listening to us. It's not our first day dealing with CCP and their antics and you cannot expect us to be anything but skeptical based on past experiences. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Sanyo Santiago
Homicidal Nomads
1
|
Posted - 2013.06.16 15:24:00 -
[762] - Quote
I hate the EVE launcher for several reasons. For the sake of brevity, here's *one* of them. I use two monitors when playing Eve. I want one of my accounts to open the client and show up on one monitor, while the other two clients for my other accounts should open on the other monitor. BUT everytime I log in, my client settings are reset and they each open on the same monitor! Do you realize how ridiculous it is to have to set monitor settings for my clients each time I want to play? Seriously, fix this **** real soon CCP. It's gone on too long now and my patience is running very thin, especially considering the previous login mechanic worked perfectly fine and you broke it all! |
Ian Hood
Center for Advanced Studies Gallente Federation
0
|
Posted - 2013.06.17 00:10:00 -
[763] - Quote
The Odyssey launcher has been a royal pain in the neck since it was rolled out. It took me 3 days to finally update to Odyssey because the updates hang *EVERY* *SINGLE* *TIME* - sometimes at 0%, sometimes at 5%, sometimes at 16% and, most annoyingly, at 100%.
Since then there have been *6* updates and I cringe every time because I *KNOW* that it's going to take me 3-4 hours of restarting the launcher to get the update installed.
THE LAUNCHER IS *BROKEN*.... FIX IT!
I'm so frustrated now that I am about to cancel my subscription and forget about the game entirely. It's THAT badly broken. |
Rommiee
Mercury Inc.
618
|
Posted - 2013.06.17 14:10:00 -
[764] - Quote
Seth Toralen wrote:I appreciate that CCP has acknowledged that there are some significant problems that need to be worked through. Among many, many people with current and last gen nVidia cards are having problems with EVE and drivers (some so severe it's crashing their games). Many people are unable to login through the launcher, because for varied reasons, it's broken for them. Some people (myself included) can't login into any of EVE's website services (API, Account Management, ect.) ever since you tried to create this 'unified login' system. Oh and on top of all the bugs, you've had people DDoS'ing your servers. CCP is having a bad month.
But at least we're all on the same page that these problems exist. I feel like CCP Atropos is getting some unfair heat for all this here. The launcher isn't a bad thing.... if they get it working. And I am sure usability tweaks will be made once they actually get this simplified version working. As long as ALL of our bugs are getting attention to get resolved, I am okay. Just try and get them all fixed as quickly as you can. EVE players are impatient people.
Are you completely brain dead ? Why cannot you grasp the situation here ?
It is not the fact that the launcher is buggy, more time consuming to use, and very unfriendly to people using more than one character. All these are issues that could be worked on and resolved. We are not complaining about that.
The issue here is the fact that this launcher was introduced onto the test server. Yes, the server used for testing. Despite feedback about how crappy it was CCP, brought it onto Tranquillity anyway. They have been bringing in half arsed, unusable crap from Sisi to TQ for a long time, and NEVER learn by their mistakes.
You are complementing CCP for trying to repair the crap they have created, when it should never have been brought on to TQ in the first place.
THAT is the issue. Wake up and smell the coffee.
|
Rommiee
Mercury Inc.
618
|
Posted - 2013.06.17 14:13:00 -
[765] - Quote
CCP Atropos wrote:The alternative is to just push it out, and hope for the best.
Isn't that what you already did ?
CCP Atropos wrote: I would hope that you would agree that a position of prudence and careful diligence would prove the saner, better route.
Like keeping it on SISI until it was ready ? oh wait..... |
Smoking Blunts
ZC Industries Dark Stripes
593
|
Posted - 2013.06.18 11:32:00 -
[766] - Quote
move the topic and hope people forget how **** the launcher actually is?? OMG when can i get a pic here
|
Rommiee
Mercury Inc.
624
|
Posted - 2013.06.18 11:48:00 -
[767] - Quote
Smoking Blunts wrote:move the topic and hope people forget how **** the launcher actually is?? Yeah, I was thinking the same.
CCP mentioned that they would be happy when people stopped posting how bad the launcher was. this seems to help them achieve their goal...hide the thread so no one can find it LOL.
Priceless... |
Oraac Ensor
School of Applied Knowledge Caldari State
243
|
Posted - 2013.06.18 13:02:00 -
[768] - Quote
Today's patch installation failed.
Ran repair tool as recommended. Progress window indicated that, amongst other things, the launcher was entirely missing.
Repair tool also reported failure, but everything seems to be running ok.
What's that all about? |
|
CCP Atropos
C C P C C P Alliance
311
|
Posted - 2013.06.18 14:38:00 -
[769] - Quote
Rommiee wrote:Smoking Blunts wrote:move the topic and hope people forget how **** the launcher actually is?? Yeah, I was thinking the same. CCP mentioned that they would be happy when people stopped posting how bad the launcher was. this seems to help them achieve their goal...hide the thread so no one can find it LOL. Priceless... Rather that it was a longterm stickied thread in General Discussion. Product Owner, EVE Launcher | Team Special Circumstances |
|
Smoking Blunts
ZC Industries Dark Stripes
593
|
Posted - 2013.06.18 15:38:00 -
[770] - Quote
CCP Atropos wrote:Rommiee wrote:Smoking Blunts wrote:move the topic and hope people forget how **** the launcher actually is?? Yeah, I was thinking the same. CCP mentioned that they would be happy when people stopped posting how bad the launcher was. this seems to help them achieve their goal...hide the thread so no one can find it LOL. Priceless... Rather that it was a longterm stickied thread in General Discussion.
so how are you doing reinstating all the tools for multiboxing the old launcher had into this launcher? is log in a 3 step process again? 1. eve exe 2. pass 3. enter
OMG when can i get a pic here
|
|
Alphea Abbra
Grim Determination Nulli Secunda
276
|
Posted - 2013.06.18 21:26:00 -
[771] - Quote
CCP Atropos wrote:Rommiee wrote:Smoking Blunts wrote:move the topic and hope people forget how **** the launcher actually is?? Yeah, I was thinking the same. CCP mentioned that they would be happy when people stopped posting how bad the launcher was. this seems to help them achieve their goal...hide the thread so no one can find it LOL. Priceless... Rather that it was a longterm stickied thread in General Discussion. Is the solution to your bad work to hide the criticism?
Look, if you're done with the launcher, just say so, there is no need to lie repeatedly.
And if you want to avoid the current criticism, apply one of three:
1) silence critics (Either by censorship, banning, whatever) 2) avoid reading/acknowledging the criticism (and appear out of touch) 3) actually listen to test feedback, and fix issues whatever they may be
You're doing #2 right now, with the expansion pack of "don't worry, we're actually doing #3", only in this case both you and I know you're knowingly dishonest. Relegating the criticism to Issues (...) forum is of course also #2 on that list. So, when will you stop lying, and when will you fix issues?
Contrary to yours, my posts are honest. For once, can I get an honest answer in return? |
Par'Gellen
260
|
Posted - 2013.06.18 23:01:00 -
[772] - Quote
Nice try Atropos. You can unsticky the thread all you want but that will not make people forget about this mess. Seriously where does CCP find you guys? CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Circumstantial Evidence
67
|
Posted - 2013.06.18 23:39:00 -
[773] - Quote
CCP Atropos wrote: One of the hot topics that many of you have voiced concern over is the ease of using multiple accounts at the same time, all with different settings. You can rest easy on this count, since it is not our intent to remove or limit the functionality in this area--quite the opposite.
|
Rommiee
Mercury Inc.
625
|
Posted - 2013.06.19 09:09:00 -
[774] - Quote
CCP Atropos.........
You may remember Hilmar's apology after the CQ disaster (if you were not working for CCP at that point, you may want to look it up)
Some quotes from that blog, which demonstartes how worthless and misleading that apology was...
Quote:"A Humbler, Stronger CCP"
Quote:What I can say for now is that weGÇÖve taken action to ensure these mistakes are never repeated. We have reexamined our processes, hired experienced industry professionals for key leadership positions, reassessed our priorities, moved personnel around and, above all else, recognized our limitations.
Quote:EVE is still unique in the real and virtual world. This is our vision for her, and we want so badly to take you there. But getting there is not an entitlement. It will take hard work, open communication and, above all else, collaboration with you. The greatest lesson for me is the realization that EVE belongs to you, and we at CCP are just the hosts of your experience. When we channel our passion for EVE constructively, we can make this vision a reality together.
As you can clearly see, all of those are a complete load of bollox, tbh.
And then you have the all-time classic.....
Quote:GÇ£ItGÇÖs not what you say, itGÇÖs what you do,GÇ¥ that will make the difference here. From now on, CCP will focus on doing what we say and saying what we do. That is the path to restoring trust and moving forward.
The biggest pile of crap ever spoken.
Priceless |
DARTHxFREE
Aliastra Gallente Federation
0
|
Posted - 2013.06.19 09:30:00 -
[775] - Quote
I can't log in at all, just get message 6mb patch has downloaded, it continues to a progress bar that DL's a further 30mg then does nuthing, i've restarted like 50 times that's 50x30mb chowing my bandwidth.....i give up
|
Oraac Ensor
School of Applied Knowledge Caldari State
245
|
Posted - 2013.06.19 17:05:00 -
[776] - Quote
Once again, the patch installation fails because it can't update the launcher, the repair tool says all launcher files are missing and it can't install them afresh.
Yet I have a working launcher!!!
This is just too bizarre for words. |
Cassius Longinus
Stimulus Rote Kapelle
16
|
Posted - 2013.06.19 18:35:00 -
[777] - Quote
I still cannot get the launcher to patch eve through a proxy. Is this supposed to be working? I made a post on it before and got no response. This worked perfectly fine before the launcher became the gateway to patching.
|
Seth Toralen
Generic Alt Corporation 421
4
|
Posted - 2013.06.19 20:45:00 -
[778] - Quote
So uh... not to bug anyone, but the launcher still doesn't work for me either. I mean at least I can play with the .exe workaround (for now), but the launcher is still broken for me.
I'm one of those 'Error 324' guys who can't load/access the login screens on any of EVE's websites (and thus the login area of the launcher too). Been screaming about it for a month or so now.... anyone working on it or are we screwed? Also we're conveniently unable to cancel our account because we can't access Account Management so... yeah. |
Oraac Ensor
School of Applied Knowledge Caldari State
245
|
Posted - 2013.06.20 20:17:00 -
[779] - Quote
Oraac Ensor wrote:Once again, the patch installation fails because it can't update the launcher, the repair tool says all launcher files are missing and it can't install them afresh.
Yet I have a working launcher!!!
This is just too bizarre for words. And again . . . |
Alphea Abbra
Grim Determination Nulli Secunda
283
|
Posted - 2013.06.22 07:35:00 -
[780] - Quote
Oh well, 4 days after being officially ignored, and 9 days after CCP Atropos told us the launcher was done and the work was being done on other things, I can't say I am too surprised. It's really sad that CCP Atropos is so hellbent on reducing the launchers' capabilities, but such is life.
Seth Toralen wrote:I'm one of those 'Error 324' guys who can't load/access the login screens on any of EVE's websites (and thus the login area of the launcher too). Been screaming about it for a month or so now.... anyone working on it or are we screwed? Also we're conveniently unable to cancel our account because we can't access Account Management so... yeah. I'm glad I read this sitting down. It's ironic that, had you been a returning customer who wanted to resubscribe, CCP would probably have dealt with your issue, but since you already pay, they won't fix it. If you live in the EU, you can contact your bank and stop it (And reverse any transfers that might have happened during this period). I'm not sure what CCP's stance is, but I know other companies who automatically ban people if this happens. Don't do it lightly.
I would still like to know what CCP Atropos plan is, but at this point I know it either won't exist or will be bad for us. |
|
Balder Verdandi
Czerka. WHY so Seri0Us
170
|
Posted - 2013.06.22 16:06:00 -
[781] - Quote
Alphea Abbra wrote: I would still like to know what CCP Atropos plan is, but at this point I know it either won't exist or will be bad for us.
This doesn't surprise me in the least.
I hate saying it, but the reduced functionality of this new launcher has become a major pain in my backside. What took me less than 10 minutes for updates on Planetary Interaction now takes me 35 minutes because of the launcher, which is why I've refused to use it.
I'll continue using the "\bin\ExeFile.exe" solution for my all my toons and their PI and the launcher for patching only.
Until CCP and it's minions start playing their own game like it was meant to be played (like we're playing it) then they won't see the issues we're faced with on an almost daily basis.
Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
Smoking Blunts
ZC Industries Dark Stripes
602
|
Posted - 2013.06.23 11:30:00 -
[782] - Quote
CCP Atropos is it fixed yet? OMG when can i get a pic here
|
Alphea Abbra
Grim Determination Nulli Secunda
285
|
Posted - 2013.06.24 07:38:00 -
[783] - Quote
Smoking Blunts wrote:CCP Atropos is it fixed yet? Followup question: Will you, at some point, acknowledge that design criticism even exists?
You haven't so far, which I assume is your way of saying no, but if so; just say no! |
Seth Toralen
Generic Alt Corporation 421
4
|
Posted - 2013.06.24 08:58:00 -
[784] - Quote
Assming CCP still follows this forum....
In followup to my Error 324 issues with all of EVE's websites, I have submitted a new bug report. As a quick reminder, this error prevents me from logging into account management, API management, and using the new launcher. This new bug report contains every bit of network diagnostics I could think to include. Since my problems connecting to the login pages are obviously somewhere in the interwebs, I have included tests that mostly focus on tracing communication from my PC to CCP's servers.
My tests include an ipconfig, a tracert to login.eveonline, a pathping to login.eveonline, and a netstat. All of this juicy data is in bug report 163663. It's probably enough data about my network to reveal vulnerable ports and certainly where I live too... whatever. Just use it to fix problems. I really hope it helps. |
|
CCP Atropos
C C P C C P Alliance
312
|
Posted - 2013.06.24 14:17:00 -
[785] - Quote
Alphea Abbra wrote:Smoking Blunts wrote:CCP Atropos is it fixed yet? Followup question: Will you, at some point, acknowledge that design criticism even exists? You haven't so far, which I assume is your way of saying no, but if so; just say no! I've replied to your posts several times; I'm not sure what further information you want.
Is the design of the EVE Launcher perfect? No. Will you be fixing it? Yes. When? When it's ready. Why don't you roll it back then? Rolling back isn't an option, due to the integration with Steam and other OAuth providers.
The old EVE Launcher wasn't targeted at any specific play-style, and had only simple fixes in place to accommodate any form of multiple accounts. The paradigm it operated under meant that any further changes that we wanted to make were simply not possible.
Now, roll forward to the release a month ago, of the new version of the EVE Launcher; we changed the paradigm of how our login flow worked. We ran tests on Singularity, and asked people to help us test it. We then deployed it to Tranquility.
We've done the initial transition to move people out of the client based login paradigm. It wasn't a flawless transition by any means, and there is still work to be done for those who are unable to login via the EVE Launcher (for example, those with the -324 browser issue) but we're working on those issues.
You seem intent on criticising our decision to move the login out of the ExeFile.exe application, and from your repeated posts you cite poor decisions regarding web based logons, the removal of iconic features such as the landing page and splash screen, and the ability to run multiple accounts at the same time. Additional to all of this is your continued assertion that I'm simply spouting lies and refusing to acknowledge that any flaws exist in the EVE Launcher.
Allow me to clear the waters for you: the old version of the EVE Launcher had a reliance upon the same web-servers that you're complaining about, so we only increased what we were doing with a resource that everyone was able to access. We did fail in our load testing though, which resulted in the web-servers being overloaded, but that's since been fixed. For the record, you can still view the old EVE Launcher landing page here.
With the release of Dust 514, and the need for more than one product to be able to log into the EVE Universe, we evolved our login mechanics to rely upon industry standard systems and libraries (OAuth) rather than our own proprietary libraries. Since the EVE Launcher had an embedded browser already, it wasn't a great leap to combine the two to allow OAuth based logons in the EVE Launcher, allowing us to clean up a layer of our networking stack (ie: reduce code complexity and maintenance in our own libraries) and move to single logon methodology across all our products.
Regarding the iconic landing page and splash screen, there is work happening on this area by another team; someone already linked concept art for a revamped character selection screen, which is where we want to go. The intent was to remove an area of burden for us. it is obvious that we miscalculated in the love that the player base had for the old, branded login screen, and so we're trying to meet those players half way with a solution that works for us, in terms of technical debt, maintainability and development cost, and for the player base in their desire for an immersive game-play experience. As for the splash screen, with the old EVE Launcher, the loading of the splash screen was moved from the EVE Client into the EVE Launcher, and was actually disabled for at least 6 months due to issues relating to it's update (for a long time, it was unmaintained and not updated, leading to, for example, a splash screen for an incorrect expansion showing). As such your argument regarding the splash screen is simply flawed.
Finally, the ability to run multiple accounts simultaneously; I won't say that it's perfect, but it is possible, although certainly clunky. As I stated above, in this post, we're working on improving the experience for those who want to login and play multiple characters, but it's likely to be deployed in two phases, as we consolidate things. Once we can publish our concepts and gather full feedback, I want you to help me test this on Singularity.
You're obviously passionate about this game, and the universe around it, which is wonderful for someone like me, but you have to meet me in the middle; I've attempted to explain why the EVE Launcher is designed the way it is, and show you that whilst it isn't perfect, I will readily admit that it needs more work, and that that required work will come, you simple have to be patient. You can't both berate us for not listening to feedback and rushing the deployment, and then cry for us to rush out updates at the same time. Product Owner, EVE Launcher | Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
312
|
Posted - 2013.06.24 14:18:00 -
[786] - Quote
Seth Toralen wrote:Assming CCP still follows this forum....
In followup to my Error 324 issues with all of EVE's websites, I have submitted a new bug report. As a quick reminder, this error prevents me from logging into account management, API management, and using the new launcher. This new bug report contains every bit of network diagnostics I could think to include. Since my problems connecting to the login pages are obviously somewhere in the interwebs, I have included tests that mostly focus on tracing communication from my PC to CCP's servers.
My tests include an ipconfig, a tracert to login.eveonline, a pathping to login.eveonline, and a netstat. All of this juicy data is in bug report 163663. It's probably enough data about my network to reveal vulnerable ports and certainly where I live too... whatever. Just use it to fix problems. I really hope it helps. This is excellent information. We've been completely stumped as to how or why this is happening, and detailed information such as this will undoubtedly help us. Thank you very much. Product Owner, EVE Launcher | Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
312
|
Posted - 2013.06.24 14:38:00 -
[787] - Quote
Balder Verdandi wrote:Alphea Abbra wrote: I would still like to know what CCP Atropos plan is, but at this point I know it either won't exist or will be bad for us.
This doesn't surprise me in the least. I hate saying it, but the reduced functionality of this new launcher has become a major pain in my backside. What took me less than 10 minutes for updates on Planetary Interaction now takes me 35 minutes because of the launcher, which is why I've refused to use it. I'll continue using the "\bin\ExeFile.exe" solution for my all my toons and their PI and the launcher for patching only. Until CCP and it's minions start playing their own game like it was meant to be played (like we're playing it) then they won't see the issues we're faced with on an almost daily basis. I really want to know what your flow is, because 35 minutes to reset PI and switch accounts is most definitely not working as intended. I'll hold my hand up and say the flow isn't great, but it sounds like you're running into some bug if it's taking you that long.
Product Owner, EVE Launcher | Team Special Circumstances |
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Zeb DaMadMan2
Midgets With Machetes F.E.R.A.L
7
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Posted - 2013.06.24 17:28:00 -
[788] - Quote
CCP Atropos wrote:Rommiee wrote:Smoking Blunts wrote:move the topic and hope people forget how **** the launcher actually is?? Yeah, I was thinking the same. CCP mentioned that they would be happy when people stopped posting how bad the launcher was. this seems to help them achieve their goal...hide the thread so no one can find it LOL. Priceless... Rather that it was a longterm stickied thread in General Discussion.
That got deleted I might say... Seriously cut the bullshit and return a proper splash screen, all your doing is pissing people off further.
This is a splashscreen.. http://tagn.files.wordpress.com/2013/05/retsplashscreen.jpg
This is not.. http://i.imgur.com/aXaEopX.jpg
Where the **** is guard? I want his answer as to why this isn't being corrected. "As soon as we stop asking about the launcher design, CCP will assume we already love it.
We won't." - Eve Community |
Zeb DaMadMan2
Midgets With Machetes F.E.R.A.L
7
|
Posted - 2013.06.24 17:50:00 -
[789] - Quote
CCP Atropos wrote:Balder Verdandi wrote:Alphea Abbra wrote: I would still like to know what CCP Atropos plan is, but at this point I know it either won't exist or will be bad for us.
This doesn't surprise me in the least. I hate saying it, but the reduced functionality of this new launcher has become a major pain in my backside. What took me less than 10 minutes for updates on Planetary Interaction now takes me 35 minutes because of the launcher, which is why I've refused to use it. I'll continue using the "\bin\ExeFile.exe" solution for my all my toons and their PI and the launcher for patching only. Until CCP and it's minions start playing their own game like it was meant to be played (like we're playing it) then they won't see the issues we're faced with on an almost daily basis. I really want to know what your flow is, because 35 minutes to reset PI and switch accounts is most definitely not working as intended. I'll hold my hand up and say the flow isn't great, but it sounds like you're running into some bug if it's taking you that long.
I can answer that one... ISboxer - Start team... (30 seconds later, all clients launched) Repeater - Enter in password... Bam, everybody is logged in.
Now? Manually log in each account to launch a client requiring alot more micromanagement as well as memory trying to remember which account, character, and password are hooked to each other.
Alot more tedious for something trivial. "As soon as we stop asking about the launcher design, CCP will assume we already love it.
We won't." - Eve Community |
Seth Toralen
Generic Alt Corporation 421
6
|
Posted - 2013.06.24 18:23:00 -
[790] - Quote
CCP Atropos wrote:Seth Toralen wrote:Assming CCP still follows this forum....
In followup to my Error 324 issues with all of EVE's websites, I have submitted a new bug report. As a quick reminder, this error prevents me from logging into account management, API management, and using the new launcher. This new bug report contains every bit of network diagnostics I could think to include. Since my problems connecting to the login pages are obviously somewhere in the interwebs, I have included tests that mostly focus on tracing communication from my PC to CCP's servers.
My tests include an ipconfig, a tracert to login.eveonline, a pathping to login.eveonline, and a netstat. All of this juicy data is in bug report 163663. It's probably enough data about my network to reveal vulnerable ports and certainly where I live too... whatever. Just use it to fix problems. I really hope it helps. This is excellent information. We've been completely stumped as to how or why this is happening, and detailed information such as this will undoubtedly help us. Thank you very much.
By all means, then please let me know if there is any other diagnostics I can run for you. I want this figured out and fixed as much as you guys do.
For example, running new tests this morning, I found that running a tracert to community.eveonline (or login or secure) follows a slightly different behavior than forums.eveonline (the only place I CAN still login). It is a minor, and likely unimportant difference with how CCP's front server (83.245.126.202) directs my request. Still how can I most effectively point it out to you guys? Just appending new information the the text file I included with the latest (and already processed) bug report? |
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CCP Atropos
C C P C C P Alliance
333
|
Posted - 2013.06.24 19:22:00 -
[791] - Quote
We've had some internal discussion and thrown a few theories around relating to corrupted winsocks drivers and MTU packet sizes. It would be great if you could undertake steps 1 and 2 in this article. Since we're not entirely sure what the cause it, I wouldn't recommend step 3 at this time.
As for the winsocks theory, this Google thread details the same problem under Chrome, and how fixing the winsock drivers resolved the issue for some people.
Again, since this is all just theory, I wouldn't recommend you do anything crazy at this time. Product Owner, EVE Launcher | Team Special Circumstances |
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Raging Beaver
Wildly Inappropriate Goonswarm Federation
22
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Posted - 2013.06.24 19:29:00 -
[792] - Quote
I'm posting in this topic because I am constantly experiencing launcher failures. The scenario is always the same: 1. Client/launcher update is released. (At this moment the launcher is operational) 2. I download an update (usually via the client itself, you know, the file that says it's a patch but in fact isn't, being a file that is supposed to initiate the actual download through the launcher). 3. The launcher starts showing the "Downloading Launcher Update" window 4. Once the download is complete - the window disappears. At this moment the launcher is already dead, and by dead I mean that I won't start (AT ALL). If I start the launcher at this point, I get the "Dowloading Launcher Update" window, for more details on what happens later, go to point 3. 5. I launch the repair tool, which downloads the actual patch and updates the client to a working state (thank God...). Launcher remains dead.
The only method of restoring the launcher is to reinstall an earlier version.
This has happened numerous times since the new launcher was introduced. Every single time - this was the effect.
Now, gentlemen, from my perspective, the new launcher is a disaster and the fact that you HAVE TO use it to patch the client (or the repair tool, but that's another story) is ridiculous. Please also note, that the fact that running the repair tool doesn't fix the launcher, doesn't improve the customer experience in this area.
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Smoking Blunts
ZC Industries Dark Stripes
606
|
Posted - 2013.06.24 19:51:00 -
[793] - Quote
CCP Atropos wrote:
Finally, the ability to run multiple accounts simultaneously; I won't say that it's perfect, but it is possible, although certainly clunky. As I stated above, in this post, we're working on improving the experience for those who want to login and play multiple characters, but it's likely to be deployed in two phases, as we consolidate things. Once we can publish our concepts and gather full feedback, I want you to help me test this on Singularity.
I did test the launcher on sisi, I told you it wasn't ready, and you stated to me that it was fine, cant be arsed to dig up the quotes, but im sure you remember. anyhow moving forward, I would like to know the following.
1. why should I actually believe you will listen to valid concerns raise this time round while this new new new launcher is on sisi?
2. how long is the launcher bypass staying? lets be honest, I hate this launcher/patch tool, its everything that's wrong with bad design, fluff over function.
3. what are the two parts your working on?
4. what things are you consolidating?
5. why are you not asking multiboxer's now what they want from a launcher regarding functionality, rather than just doing what ever it is you plan to do? this is a pretty simple thing to do, sent out a survey to everyone with more than 3 accounts registered to anyone email address
my concerns here are that you are going with the 'settings on the cloud' idea which will just make multiboxing more needlessly complex. ( go log in 10 accounts at once and try to swap alts on them. while having each account with different settings and then you will see what we face)
OMG when can i get a pic here
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CCP Atropos
C C P C C P Alliance
335
|
Posted - 2013.06.24 20:35:00 -
[794] - Quote
Smoking Blunts wrote:CCP Atropos wrote:
Finally, the ability to run multiple accounts simultaneously; I won't say that it's perfect, but it is possible, although certainly clunky. As I stated above, in this post, we're working on improving the experience for those who want to login and play multiple characters, but it's likely to be deployed in two phases, as we consolidate things. Once we can publish our concepts and gather full feedback, I want you to help me test this on Singularity.
I did test the launcher on sisi, I told you it wasn't ready, and you stated to me that it was fine, cant be arsed to dig up the quotes, but im sure you remember. anyhow moving forward, I would like to know the following. I was replying to Alphea Abbra, with that previous response, although I've no doubt covered some of your own, oft repeated concerns
Smoking Blunts wrote: 1. why should I actually believe you will listen to valid concerns raise this time round while this new new new launcher is on sisi?
I can't control what you believe regarding the EVE Launcher. I've told you my intent and I'll leave it up to you and the rest of the player base to determine whether you want to believe it or not.
Smoking Blunts wrote: 2. how long is the launcher bypass staying? lets be honest, I hate this launcher/patch tool, its everything that's wrong with bad design, fluff over function.
I've already said many, many times, there's no set date for it. When we've put in support for multi account and multi client play styles, then we'll reassess.
Smoking Blunts wrote: 3. what are the two parts your working on?
Multi account support, such as multiple simultaneous logged in accounts. This is aimed at those with many accounts who don't care about unique settings and are just happy to play from a single installation. The second is what would currently be known as multi client support. This involves changes to the EVE Client and removing of the need for junctioned installs and other exotic multi-installation workarounds.
Smoking Blunts wrote: 4. what things are you consolidating?
See above.
Smoking Blunts wrote: 5. why are you not asking multiboxer's now what they want from a launcher regarding functionality, rather than just doing what ever it is you plan to do? this is a pretty simple thing to do, sent out a survey to everyone with more than 3 accounts registered to anyone email address
We are actually doing this.
Smoking Blunts wrote: my concerns here are that you are going with the 'settings on the cloud' idea which will just make multiboxing more needlessly complex. ( go log in 10 accounts at once and try to swap alts on them. while having each account with different settings and then you will see what we face)
I appreciate the continued fervour of your feedback regarding the Launcher, but If every idle thought I express is going to be examined, criticised, evaluated and dissected before it's become an actualised design and not more than a fleeting thought, I'll simply not bother discussing them here. As a developer, we're often lambasted for not idly speculating on the forums, however in this instance it might simply save us both some trouble. Product Owner, EVE Launcher | Team Special Circumstances |
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Smoking Blunts
ZC Industries Dark Stripes
606
|
Posted - 2013.06.24 20:46:00 -
[795] - Quote
CCP Atropos wrote:
The second is what would currently be known as multi client support. This involves changes to the EVE Client and removing of the need for junctioned installs and other exotic multi-installation workarounds.
this sounds intresting. and while you don't need to share any passing thoughts you have about this, it is something that more information would about appreciated.
the way I run currently eve is with 8 different installs, no junctions. this is mostly down to it being faster for me just to copy a working client into a broken client folder than to use the repair tool. as well as the fact that it allows logging in each account to be a 3 step process.
OMG when can i get a pic here
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Seth Toralen
Generic Alt Corporation 421
6
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Posted - 2013.06.24 23:09:00 -
[796] - Quote
CCP Atropos wrote:We've had some internal discussion and thrown a few theories around relating to corrupted winsocks drivers and MTU packet sizes. It would be great if you could undertake steps 1 and 2 in this article. Since we're not entirely sure what the cause it, I wouldn't recommend step 3 at this time. As for the winsocks theory, this Google thread details the same problem under Chrome, and how fixing the winsock drivers resolved the issue for some people. Again, since this is all just theory, I wouldn't recommend you do anything crazy at this time.
Here is what I found:
My MTU is set to the ethernet default of 1500 (1472 byte packets with 28 byte headers). Nothing strange there. I'll put the full netsh information at the end of this post.
Pinging google.com: It's a little weird. At first, packets won't go through with the default packet size of 1472 bytes. I had to lower the packet size to 548 for replies to begin flowing. However, after getting replies at 548, I could then send packets of 1472 bytes (MTU 1500) or higher. I tried packets as large as 10000 bytes and received replies. I tried new instances of cmd prompt, and the results were somewhat inconsistent. I could always send packets of 548 bytes or lower, but only sometimes was I able to send larger packets (and when larger, there was no practical limit). There seems to be nothing I can do to trigger the larger packets working. It never works the first time. I really can't make any sense of it. It almost seemed like short time windows were opening in which I could send larger packets (the ability would stop sometime later). Sometimes the 'packet needs to be fragmented' message would appear but packets would still send with replies. Very strange indeed....
Pinging login.eveonline.com: Normal ping (ping login.eveonline.com) worked fine. Packet size 1472 bytes would not go through (MTU 1500). Packets of size 548 or lower would always go through (just like google). I could never get packets larger than 548 packets to send. I even managed to catch a window where google.com was accepting packets of 1472 bytes and 10000 bytes, but login.eveonline.com was still not accepting packets above 548. The test in this windows were done in the same cmd instance. Google accepted large packets before and after the login.eveonline.com packets failed.
Pinging community.eveonline.com and secure.eveonline.com: exact same behavior as login.eveonline.com
Pinging forums.eveonline.com: same behavior. This may be important since this is the one site I can still login.
Summary: My network / ISP seems to be doing interesting things with packets larger than 548. CCP websites cannot reply to any packets larger than 548. Google (and I'd expect other sites) seems to sometimes accept larger packets, but it is very inconsistent. This is interesting since my MTU is set to the default 1500. I hope someone else can make more sense of all of this. I'm trying to be as thorough with you guys as possible since you've had trouble replicating the issue.
Here is my full netsh interface ipv4 show subinterfaces:
MTU MediaSenseState Bytes In Bytes Out Interface ------ --------------- --------- --------- ------------- 4294967295 1 0 2530624 Loopback Pseudo-Interface 1 1500 5 0 0 Wireless Network Connection 1500 1 19479868419 2149006945 Local Area Connection 1500 5 0 2571520 Wireless Network Connection 2 1500 1 0 3619091 VirtualBox Host-Only Network
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CCP Atropos
C C P C C P Alliance
340
|
Posted - 2013.06.24 23:12:00 -
[797] - Quote
Thank you so much for this information. I'll add it all to the defect and talk to our Ops guys. It is very strange that you're still able to access the forums, since it's all using the same load balancing and certificates, as far as I'm aware. Product Owner, EVE Launcher | Team Special Circumstances |
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Seth Toralen
Generic Alt Corporation 421
6
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Posted - 2013.06.24 23:18:00 -
[798] - Quote
CCP Atropos wrote:Thank you so much for this information. I'll add it all to the defect and talk to our Ops guys. It is very strange that you're still able to access the forums, since it's all using the same load balancing and certificates, as far as I'm aware.
I will point out that I don't believe that the forums were incorporated into the unified login system. I am not sure what changes might have been made to the other login pages that weren't made to the forums (if any). |
Par'Gellen
261
|
Posted - 2013.06.24 23:19:00 -
[799] - Quote
CCP Atropos wrote:Smoking Blunts wrote: 5. why are you not asking multiboxer's now what they want from a launcher regarding functionality, rather than just doing what ever it is you plan to do? this is a pretty simple thing to do, sent out a survey to everyone with more than 3 accounts registered to anyone email address
We are actually doing this. I am waiting for my email to this survey you speak of. I would LOVE to detail what I need for running multiple accounts and actually have someone care what I say. I would also LOVE to help with testing the new launchers and be more than an ignored voice on the forums. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
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CCP Atropos
C C P C C P Alliance
340
|
Posted - 2013.06.24 23:43:00 -
[800] - Quote
Seth Toralen wrote:CCP Atropos wrote:Thank you so much for this information. I'll add it all to the defect and talk to our Ops guys. It is very strange that you're still able to access the forums, since it's all using the same load balancing and certificates, as far as I'm aware. I will point out that I don't believe that the forums were incorporated into the unified login system. I am not sure what changes might have been made to the other login pages that weren't made to the forums (if any). They were. If you open an incognito window (or whatever it might be called in your browser of choice) and navigate to the forums, and click the 'Log in' button it should redirect you to our login servers. Although, in your case, it probably wouldn't. It might be that you had a cookie that was logged in prior to the change, but I would still think that it would get sent to the servers for authentication. Product Owner, EVE Launcher | Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
340
|
Posted - 2013.06.24 23:45:00 -
[801] - Quote
Par'Gellen wrote:CCP Atropos wrote:Smoking Blunts wrote: 5. why are you not asking multiboxer's now what they want from a launcher regarding functionality, rather than just doing what ever it is you plan to do? this is a pretty simple thing to do, sent out a survey to everyone with more than 3 accounts registered to anyone email address
We are actually doing this. I am waiting for my email to this survey you speak of. I would LOVE to detail what I need for running multiple accounts and actually have someone care what I say. I would also LOVE to help with testing the new launchers and be more than an ignored voice on the forums. You're not an ignored voice on these forums; quite the opposite. I thought I had a nice back and forth with you earlier in one of the EVE Launcher threads. Once we've worked out what, when and how, to do the survey I'm sure you will receive an email; it's not really my domain though, since I'm merely interested in the results Product Owner, EVE Launcher | Team Special Circumstances |
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Seth Toralen
Generic Alt Corporation 421
6
|
Posted - 2013.06.24 23:52:00 -
[802] - Quote
CCP Atropos wrote:Seth Toralen wrote:CCP Atropos wrote:Thank you so much for this information. I'll add it all to the defect and talk to our Ops guys. It is very strange that you're still able to access the forums, since it's all using the same load balancing and certificates, as far as I'm aware. I will point out that I don't believe that the forums were incorporated into the unified login system. I am not sure what changes might have been made to the other login pages that weren't made to the forums (if any). They were. If you open an incognito window (or whatever it might be called in your browser of choice) and navigate to the forums, and click the 'Log in' button it should redirect you to our login servers. Although, in your case, it probably wouldn't. It might be that you had a cookie that was logged in prior to the change, but I would still think that it would get sent to the servers for authentication.
Wow. You are quite right. When I use an incognito window, I am redirected to login.eveonline and cannot login to the forums. I guess this means that when you fix this apparent security problem (I guess it's not authenticating), I will lose access to the forums too. In the meantime, I better not empty my cookies.
Petitions and bug reports still don't direct to login.eveonline though. I have logged in to those areas fine. At the very least, please don't change that or I'll be stuck just emailing you guys. |
Par'Gellen
261
|
Posted - 2013.06.25 01:20:00 -
[803] - Quote
CCP Atropos wrote:You're not an ignored voice on these forums; quite the opposite. I thought I had a nice back and forth with you earlier in one of the EVE Launcher threads. Once we've worked out what, when and how, to do the survey I'm sure you will receive an email; it's not really my domain though, since I'm merely interested in the results I was speaking more in general, not directing anything at you specifically. I've been here a long time and am very used to my feedback being completely dismissed by CCP.
As I've said before, I have no problems with the launcher itself as it stands right now as far as getting into the game is concerned. After I stopped trying to use multiple folders for different clients and just started launching them all from the same path all my issues went away and it is fairly speedy. Is it clunky? Yes. Could it be improved a hundred fold? Yes. Is it a show stopper for me? No.
Now my biggest problem with the launcher and multiple clients is character switching. The new launcher has made that a huge pain in the arse. I wish to all the gods humanity has ever conceived that I did not have to log out all the way to the freakin launcher just to switch characters on the same account. Do something about that and I will be your biggest fan! CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Seth Toralen
Generic Alt Corporation 421
6
|
Posted - 2013.06.25 01:45:00 -
[804] - Quote
I really do think CCP will add features to the launcher that will make it easier to multibox. I don't multibox myself, but it seems that a lot of the really 'hardcore' multiboxers had done some very intense work setting up a system that worked for them. A system with multiple installations that ran separately and were managed through a third-party central application. It sounds like a beautiful system for them. But with the launcher, that system has been largely broken.
Moving to a launcher-based system necessitated those things breaking. It would have been good of CCP to anticipate how this would affect some multiboxers, but to be fair, multiboxers with multiple installations and third party management software went far outside the design space that CCP laid out. However, I see real potential for this launcher to actually develop into something even better for the multiboxers; it just needs more features and development. It could allow for an equally capable multibox setup with one main installation and no third party software. I think we'll see some of these features, hopefully soon. Unfortunately, some of the people who were affected most by the new launcher were some of EVE's most avid fans who regularly play multiple accounts. On the other hand, I can see why CCP would want to start off with a very basic core launcher and incorporate new features from there.
Keep up the good work resolving the still existing issues and then getting to work on new features to make everyone's experience a little smoother. |
DoToo Foo
Foo Technologies
1
|
Posted - 2013.06.25 02:37:00 -
[805] - Quote
Above, it said that there was an email being sent to some multiboxers.
I agree that saving passwords on the client is a bad idea, and like the current use of authentication tokens, and that they expire after many hours.
I like that, when swapping between pilots on any single account, I do not need to re-enter the password.
I dislike that, when rotating pilots for PI, as I login to :
- account 1 pilot 1,
- account 2 pilot 1, ...
- account 1 pilot 2,
- account 2 pilot 2, ... ,
I have to reenter the password each time.
My personal wishlist, in order of what I believe to be 'less hard' to 'more hard' (nothing is ever easy or simple).
- Have the launcher remember the login token when swapping between accounts (hopefully simple enough)
- Link my accounts: Be able to log in once with username and password, and not have to enter the password for each account (again using the login tokens)
- Link all my pilots: Be able to login once, and have as many active pilots as I have active subscriptions regardless of account
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Niding
Polaris Project Curatores Veritatis Alliance
31
|
Posted - 2013.06.25 03:17:00 -
[806] - Quote
With the /bin exe file and the last version of the launcher before the current one you could fire up several client windows right off the bat with no real delay. And use the mouse to copy paste passwords etc.
Now its several clicks with mouse plus having to use keyboard for password copypasting.
As its built now I dont really see any directional change that will remedy the core designflaw that makes the launcher a pain to use. Pretty to look at (which beyond the first time you look at it; is of no intrest since you want to log into the game), but clunky and ackward beyond words.
Its almost like you dont want us to use multiple accounts with ease. If you want us to only use ONE account at a time then say so clearly, but I think alot of CCPs income is coming from players like me that have more than 2 and 3 accounts and have enjoyed the amazing ease of logging in.
I have had nothing but pleasant expirience logging in thru the client since I started in 2006, so I guess I should applaud you for managing to undo that in 1 go.
Ofcourse, if the intent is to reduce the load onto the server by "forcing" people to give up on multi accounting, then you defintly are on the right path. The problem is just that people giving up multiaccounting might just sell off characters and focus on 1 or 2 accounts max, instead of the "hordes" some/many have.
In that case, well done! |
eric textme
Intergalactic Expedition Division
7
|
Posted - 2013.06.25 07:08:00 -
[807] - Quote
agreed, get the F rid of this launcher, you know what they say: if it aint broke, dont fix it.
well it wasnt, and you did, now it is lmao |
Alphea Abbra
Grim Determination Nulli Secunda
286
|
Posted - 2013.06.25 08:56:00 -
[808] - Quote
As a preface, IGÇÖm glad you wrote this (and subsequent posts). When I, and I dare the guess that I am not the only one, have grown increasingly hostile and confrontational through the ordeal, it has in a major part been because of being ignored. Now that changes, so should the detractorsGÇÖ confrontational reactions change. For my part, I see this and subsequent posts as an outstretched hand. Thanks for that, and my apologies for my earlier GÇ£barbwireGÇ¥-posts.
Quote:Is the design of the EVE Launcher perfect? No. Will you be fixing it? Yes. When? When it's ready. Why don't you roll it back then? Rolling back isn't an option, due to the integration with Steam and other OAuth providers. (...) We've done the initial transition to move people out of the client based login paradigm. It wasn't a flawless transition by any means, and there is still work to be done for those who are unable to login via the EVE Launcher (for example, those with the -324 browser issue) but we're working on those issues. I know you have worked on the bugs GÇô and general release related issues GÇô since release. I do think a significant amount of it could have been avoided, and I will get back to you when my time travel machine becomes operational. Until that happens... I have also been made aware that a rollback isnGÇÖt possible. IGÇÖm not a programmer so I thought for a while that the launcher and the game are separate enough for a GÇ£swapGÇ¥ of launcher (With the increased redundancy that enables such a swap). Those more knowledgeable than I have explained exactly why that is impossible. Contrary to the bugs on release, however, what I did not see you work on or, until now, acknowledge, was some of the issues seemingly inherent in the design. Adding to this was, of course, a history with CCP that for some time has been marred with bad QA / use case testing, not listening to the community and going for GÇ£it will be awesomeGÇ¥ over GÇ£it currently worksGÇ¥.
Quote:You seem intent on criticising our decision to move the login out of the ExeFile.exe application, and from your repeated posts you cite poor decisions regarding web based logons, the removal of iconic features such as the landing page and splash screen, and the ability to run multiple accounts at the same time. (...) Just so itGÇÖs on record: I am not in love with a particular .exe file. I think this summary is fair, if a little short and I will get back to it after you have addressed these concerns.
Quote:(...) the old version of the EVE Launcher had a reliance upon the same web-servers that you're complaining about (...) Pardon me if I am wrong, but the old Launcher only relied on the web-services if you had it stay open after launching, or if there was a patch? To me, the old launcher was exemplary as launchers go: It would patch my game, launch my game, and give me access to repair tools if necessary, and otherwise I wouldnGÇÖt notice that it was there. You wrote earlier that the old launcher wasnGÇÖt directed at any play style GÇô I agree, but it allowed for all.
Quote:(...) allowing us to clean up a layer of our networking stack (ie: reduce code complexity and maintenance in our own libraries) and move to single logon methodology across all our products. (...) I can see how that has some clear benefits. Like when the CrimeWatch backend was worked on, I guess. The difference here, to me, is that where the cleanup in CW wasnGÇÖt a positive change before Retribution, it wasnGÇÖt noticeable before that either. Here, I saw a reduction in what the launcher could, and a promise of later improvements. I donGÇÖt think you have to know a lot about PR to see why that is a bad idea.
Quote:Regarding the iconic landing page and splash screen, there is work happening on this area by another team (...) [the splash screen] was unmaintained and not updated, leading to, for example, a splash screen for an incorrect expansion showing). As such your argument regarding the splash screen is simply flawed. For me, when the landing page was removed it was a GÇ£huh, why would they ever?GÇ¥ moment. Setting the mood and theme with a great visual and music would, to me, be something that you would work to conserve. ItGÇÖs not that the landing page in any way is a deal breaker for me; it simply seemed like a dumb decision to remove it. It is one of the small things that, together with major screw-ups and questions like GÇ£how do you use x?GÇ¥ make you seem entirely out of touch with the community. As for the splash screen GÇô as long as it is preserved, this part of my criticism falls flat.
=== Continues below, due to character and quote count caps reached === |
Alphea Abbra
Grim Determination Nulli Secunda
286
|
Posted - 2013.06.25 08:56:00 -
[809] - Quote
=== Continued from above ===
Quote:Finally, the ability to run multiple accounts simultaneously; I won't say that it's perfect, but it is possible, although certainly clunky. As I stated above, in this post, we're working on improving the experience for those who want to login and play multiple characters, but it's likely to be deployed in two phases, as we consolidate things. Once we can publish our concepts and gather full feedback, I want you to help me test this on Singularity. IGÇÖm not sure GÇ£not perfectGÇ¥ and GÇ£clunkyGÇ¥ are the words I would find appropriate, to be honest. I tried to log in several accounts on the launcher shortly after the launcher was released, and it took me a day to realise that if this is the way multiple characters will work (in regards to logging in, to access the game) then my alts are not worth the hassle and subscription to maintain. Of the design flaws, rather than the release flaws, this is actually a deal breaker for me. I have said this a number of times before, but it needs to be said again and again: Logging in should be so simple, any idiot can do it. That was how it was before, and how I would have liked it to remain. The problem I see is that the SSO might work for the EVE website GÇ£familyGÇ¥, and DUST, and might allow for better Steam integration, but for multiple account users, the SSO principle is actually the heart of the issue. There are probably ways around this. SSO might work fine with a GÇ£master accountGÇ¥ or something like that, and I know that master accounts have been discussed within CCP for some years now.
Quote:(...)I will readily admit that it needs more work, and that that required work will come, you simple have to be patient. You can't both berate us for not listening to feedback and rushing the deployment, and then cry for us to rush out updates at the same time. I actually wonGÇÖt berate you for not rushing out the fixes. I will berate you for rushing out a launcher with a number of issues, and then using the patience excuse for not rushing out the fixes. To me, it does seem like CCP learns just enough about QA after each screw-up to slow down fixes, but not enough for it to last until the next major screw-up. When I called you a liar before, it was for the combination that CCP has done these screw-ups before and afterwards claimed that GÇ£we have learned; your voices were heard; we will improveGÇ¥ GÇô and that for a long time you did avoid engaging with the critics of design issues, while still being active about bugs, and yet promising to make improvements for all. The first part of that is still an issue, and IGÇÖm not seeing the promised results of any learning.
So, those were a lot of words. I am less distrustful now compared to yesterday, and reading your post in detail and thinking over my response has been a kind of catharsis.
|
Kelshron
4S Corporation RAZOR Alliance
2
|
Posted - 2013.06.25 09:40:00 -
[810] - Quote
Par'Gellen wrote:CCP Atropos wrote:Smoking Blunts wrote: 5. why are you not asking multiboxer's now what they want from a launcher regarding functionality, rather than just doing what ever it is you plan to do? this is a pretty simple thing to do, sent out a survey to everyone with more than 3 accounts registered to anyone email address
We are actually doing this. I am waiting for my email to this survey you speak of. I would LOVE to detail what I need for running multiple accounts and actually have someone care what I say. I would also LOVE to help with testing the new launchers and be more than an ignored voice on the forums.
Still waiting also....not holding my breath though |
|
Niding
Polaris Project Curatores Veritatis Alliance
31
|
Posted - 2013.06.25 09:58:00 -
[811] - Quote
I appriciate the need for change of the game as things are updated, be it client or ingame mechanics.
I have never complained about changes to mechanics that has affected me and the time I spent ingame, cause for the most part it makes sense. Plus "mechanics" doesnt change the CORE feeling/hands-on execution of the game. Shipchanges and sov mechanics needs to be tweaked as it becomes apparent the "old" one is outdated vs the realities ingame. When titans and supercarriers where changed, it affected ships I had spent many months to aquire. But it was required changes as the profilication of said ships where making them "gamebreaking".
So why do I moan about direct client changes? Cause it changes the framework of physical movement comfort. In your workplace you have Human Resource Managment (HRM) looking at how to make processes more efficient and "human" friendly. With the Unified Inventory change it LOOKED much better, but the actual execution of it nullified/ruined PLAYSTYLES due to the HRM of it. Slow, ackward and "clunky". It actually required a 6 months break and a CHANGE in my playstyle for me to appriciate the new Unified Inventory. Now I like the system, but Im not sure if a forced change in playstyle was intended to be required for players to accept the new system.
Same goes for this new launcher. Its "attacking" the HRM part of the game. Like Unified Inventory it LOOKS nice, but it makes core processes slower for multiaccounting, and the only "change" in playstyle that will end up making it acceptable is to log on fewer accounts or less frequently. The problem with this is that It might make x amount of people ask themselves; "why do I even have this many accounts when I no longer can be bothered logging them on like I used to?".
You can hope that the strong attachment players have to their accounts/characters will stop most from taking drastic measures, but on the flipside selling characters will net you xx billions on the Bazaar. You will have all the isk you need to pay for the toys for your remaining 1 account with 3 characters on etc.
The reason why I keep harping on about this is that I dont get the impression you "get it" with regards to the core HRM issue. Its comparable to these detailed things like at the workplace where you change the chair at your workplace. Your old chair was perfect egronomically for the work you do and the form of your desk, but your boss decides to swap your chair. It doesnt affect the rules of the work, but changes the core framework.
Im going to extreme detail mapping it out, but I somehow get the sense that many DEVS just doesnt play the game as much as the costumers to see the longterm effects for core changes. Ofcourse that makes sense, since DEVS should be busy programming this game You then are dependant on feedback from players on SISI, and if said player advice is ignored (unintentionally or not) then you WILL get these kinds of reactions. |
Par'Gellen
261
|
Posted - 2013.06.25 12:23:00 -
[812] - Quote
Alphea Abbra wrote:I actually wonGÇÖt berate you for not rushing out the fixes. I will berate you for rushing out a launcher with a number of issues, and then using the patience excuse for not rushing out the fixes. To me, it does seem like CCP learns just enough about QA after each screw-up to slow down fixes, but not enough for it to last until the next major screw-up. When I called you a liar before, it was for the combination that CCP has done these screw-ups before and afterwards claimed that GÇ£we have learned; your voices were heard; we will improveGÇ¥ GÇô and that for a long time you did avoid engaging with the critics of design issues, while still being active about bugs, and yet promising to make improvements for all. The first part of that is still an issue, and IGÇÖm not seeing the promised results of any learning. These few sentences sum up the core of my problem with CCP and their QA process in general regarding new features. Well said.
CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Oraac Ensor
School of Applied Knowledge Caldari State
250
|
Posted - 2013.06.26 00:22:00 -
[813] - Quote
Oraac Ensor wrote:Oraac Ensor wrote:Once again, the patch installation fails because it can't update the launcher, the repair tool says all launcher files are missing and it can't install them afresh.
Yet I have a working launcher!!!
This is just too bizarre for words. And again . . . This is getting tedious.
CCP Atropos wrote:For the record, you can still view the old EVE Launcher landing page here. Not on my screen. There are random bits of the old launcher screen scattered to the four corners of my monitor with a great expanse of black nothingness in the middle and no launching function whatsoever. And what's the point of just being able to look at it, anyway?
P.S. I'm still waiting for the Eve-mail you led me to expect. |
Salpun
Paramount Commerce
511
|
Posted - 2013.06.26 01:29:00 -
[814] - Quote
I am getting timed out trying to log in to the server. With a new launcher it kicks over to the old log in screen and a logging in failed message shows up "
Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong."
Its not a launcher issue but I am getting status and server unknown return and having to wait for the info to show up so logging in will finish up. then the token times out some times. This just started over the last two days. |
Rommiee
Mercury Inc.
629
|
Posted - 2013.06.26 09:06:00 -
[815] - Quote
CCP Atropos wrote: With the release of Dust 514, and the need for more than one product to be able to log into the EVE Universe, we evolved our login mechanics to rely upon industry standard systems and libraries (OAuth) rather than our own proprietary libraries. Since the EVE Launcher had an embedded browser already, it wasn't a great leap to combine the two to allow OAuth based logons in the EVE Launcher, allowing us to clean up a layer of our networking stack (ie: reduce code complexity and maintenance in our own libraries) and move to single logon methodology across all our products.
I think that you can just concentrate on making the launcher work with EVE, and not be concerned about DUST. By all accounts it is falling on its ass and may not be worth worrying about for much longer. |
Par'Gellen
262
|
Posted - 2013.06.26 12:46:00 -
[816] - Quote
Rommiee wrote:CCP Atropos wrote: With the release of Dust 514, and the need for more than one product to be able to log into the EVE Universe, we evolved our login mechanics to rely upon industry standard systems and libraries (OAuth) rather than our own proprietary libraries. Since the EVE Launcher had an embedded browser already, it wasn't a great leap to combine the two to allow OAuth based logons in the EVE Launcher, allowing us to clean up a layer of our networking stack (ie: reduce code complexity and maintenance in our own libraries) and move to single logon methodology across all our products.
I think that you can just concentrate on making the launcher work with EVE, and not be concerned about DUST. By all accounts it is falling on its ass and may not be worth worrying about for much longer. I agree. This is what they get for making it PS3 only. Serves them right.
CCP, lets focus on PC Internet Spaceships (like Hilmar promised) and forget about this time wasting console garbage. Especially when it affects things that are directly related to said PC Internet Spaceships (like the login process).
*sigh* It's like watching a bad Benny Hill episode... CCP, I understand that "To err is human", but it shouldn't be the company motto... |
|
CCP Atropos
C C P C C P Alliance
375
|
Posted - 2013.06.26 13:37:00 -
[817] - Quote
Oraac Ensor wrote:CCP Atropos wrote:For the record, you can still view the old EVE Launcher landing page here. Not on my screen. There are random bits of the old launcher screen scattered to the four corners of my monitor with a great expanse of black nothingness in the middle and no launching function whatsoever. And what's the point of just being able to look at it, anyway? P.S. I'm still waiting for the Eve-mail you led me to expect. Well, yea, you're viewing a webpage designed for the smaller EVE Launcher window size in what I imagine is a full screen browser, so of course it's going to be of an odd ratio/perspective.
As for the EVEMail, I don't know the dispatch date; it will go out as part of a general player base survey that we run every year, I believe. Product Owner, EVE Launcher | Team Special Circumstances |
|
Rommiee
Mercury Inc.
630
|
Posted - 2013.06.26 14:32:00 -
[818] - Quote
Par'Gellen wrote:*sigh* It's like watching a bad Benny Hill episode...
LOL, yeah....but nowhere near as funny. At least that was meant to be a disaster. |
Smoking Blunts
ZC Industries Dark Stripes
606
|
Posted - 2013.06.26 22:38:00 -
[819] - Quote
CCP Atropos wrote:Oraac Ensor wrote:CCP Atropos wrote:For the record, you can still view the old EVE Launcher landing page here. Not on my screen. There are random bits of the old launcher screen scattered to the four corners of my monitor with a great expanse of black nothingness in the middle and no launching function whatsoever. And what's the point of just being able to look at it, anyway? P.S. I'm still waiting for the Eve-mail you led me to expect. Well, yea, you're viewing a webpage designed for the smaller EVE Launcher window size in what I imagine is a full screen browser, so of course it's going to be of an odd ratio/perspective. As for the EVEMail, I don't know the dispatch date; it will go out as part of a general player base survey that we run every year, I believe.
how do you rate this expansion..blar blar.... this survey that is just trash?
how about asking multiboxers directly what they want from a launcher, like you said you were doing in response to my past posts?
are you that bothered that most answers will be to get away from your current POS launcher that you wont actually do this? OMG when can i get a pic here
|
Rommiee
Mercury Inc.
630
|
Posted - 2013.07.01 11:08:00 -
[820] - Quote
Any updates?
Or is the GÇ£move the thread somewhere that is difficult to find and people will forget about itGÇ¥ thing working for you ?
|
|
Balder Verdandi
Czerka. WHY so Seri0Us
171
|
Posted - 2013.07.01 21:32:00 -
[821] - Quote
Rommiee wrote:Any updates?
Or is the GÇ£move the thread somewhere that is difficult to find and people will forget about itGÇ¥ thing working for you ?
Sadly, expect this more than any worthwhile updates ...... Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
|
CCP Atropos
C C P C C P Alliance
377
|
Posted - 2013.07.02 10:10:00 -
[822] - Quote
Balder Verdandi wrote:Rommiee wrote:Any updates?
Or is the GÇ£move the thread somewhere that is difficult to find and people will forget about itGÇ¥ thing working for you ?
Sadly, expect this more than any worthwhile updates ...... I'm watching this thread, so it's not disappeared; I simply don't have anything to update you with. Product Owner, EVE Launcher | Team Special Circumstances |
|
Par'Gellen
262
|
Posted - 2013.07.02 12:30:00 -
[823] - Quote
CCP Atropos wrote:I'm watching this thread, so it's not disappeared; I simply don't have anything to update you with. No progress at all? CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Alphea Abbra
Grim Determination Nulli Secunda
291
|
Posted - 2013.07.02 13:50:00 -
[824] - Quote
Par'Gellen wrote:CCP Atropos wrote:I'm watching this thread, so it's not disappeared; I simply don't have anything to update you with. No progress at all? Well, it could seem that the changes that led to my new direction was temporary.
Atropos can your latest post be interpreted in any other way than a statement that the work is essentially done? I find it relevant to know if you at least meant it to be interpreted otherwise.
I was still waiting for the continuation of our civil discourse. |
|
CCP Atropos
C C P C C P Alliance
377
|
Posted - 2013.07.02 14:07:00 -
[825] - Quote
Par'Gellen wrote:CCP Atropos wrote:I'm watching this thread, so it's not disappeared; I simply don't have anything to update you with. No progress at all? Nothing that I want to talk about, no.
Alphea Abbra wrote:Par'Gellen wrote:CCP Atropos wrote:I'm watching this thread, so it's not disappeared; I simply don't have anything to update you with. No progress at all? Well, it could seem that the changes that led to my new direction was temporary. Atropos can your latest post be interpreted in any other way than a statement that the work is essentially done? I find it relevant to know if you at least meant it to be interpreted otherwise. I was still waiting for the continuation of our civil discourse. There weren't any questions in your last reply, so I didn't feel the need to reply. Did you want to ask something further? Product Owner, EVE Launcher | Team Special Circumstances |
|
Par'Gellen
263
|
Posted - 2013.07.02 14:27:00 -
[826] - Quote
CCP Atropos wrote:Par'Gellen wrote:CCP Atropos wrote:I'm watching this thread, so it's not disappeared; I simply don't have anything to update you with. No progress at all? Nothing that I want to talk about, no. So you guys consider the launcher issues closed and done? This is what your response seems to indicate; a basic lack of caring anymore. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
|
CCP Atropos
C C P C C P Alliance
377
|
Posted - 2013.07.02 14:31:00 -
[827] - Quote
Par'Gellen wrote:CCP Atropos wrote:Par'Gellen wrote:CCP Atropos wrote:I'm watching this thread, so it's not disappeared; I simply don't have anything to update you with. No progress at all? Nothing that I want to talk about, no. So you guys consider the launcher issues closed and done? This is what your response seems to indicate; a basic lack of caring anymore. Not at all. I'm saying that I don't have anything I wish to talk about, not that there isn't anything to talk about. Product Owner, EVE Launcher | Team Special Circumstances |
|
Par'Gellen
263
|
Posted - 2013.07.02 14:31:00 -
[828] - Quote
CCP Atropos wrote:Alphea Abbra wrote:Well, it could seem that the changes that led to my new direction was temporary.
Atropos can your latest post be interpreted in any other way than a statement that the work is essentially done? I find it relevant to know if you at least meant it to be interpreted otherwise.
I was still waiting for the continuation of our civil discourse. There weren't any questions in your last reply, so I didn't feel the need to reply. Did you want to ask something further? I saw a pretty direct question in Alphea Abbra's reply. Why ignore it?
CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Par'Gellen
263
|
Posted - 2013.07.02 14:33:00 -
[829] - Quote
CCP Atropos wrote:Par'Gellen wrote:CCP Atropos wrote:Par'Gellen wrote:CCP Atropos wrote:I'm watching this thread, so it's not disappeared; I simply don't have anything to update you with. No progress at all? Nothing that I want to talk about, no. So you guys consider the launcher issues closed and done? This is what your response seems to indicate; a basic lack of caring anymore. Not at all. I'm saying that I don't have anything I wish to talk about, not that there isn't anything to talk about. So are you saying you're withholding updates out of spite? I'm very disappointed after the previous positive turn of the thread Keep in mind this entire mess was due to keeping us out of the loop in the first place. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
|
CCP Atropos
C C P C C P Alliance
377
|
Posted - 2013.07.02 14:45:00 -
[830] - Quote
Par'Gellen wrote:CCP Atropos wrote:Alphea Abbra wrote:Well, it could seem that the changes that led to my new direction was temporary.
Atropos can your latest post be interpreted in any other way than a statement that the work is essentially done? I find it relevant to know if you at least meant it to be interpreted otherwise.
I was still waiting for the continuation of our civil discourse. There weren't any questions in your last reply, so I didn't feel the need to reply. Did you want to ask something further? I saw a pretty direct question in Alphea Abbra's reply. Why ignore it? I guess I missed it, I'll go back and check it out. Product Owner, EVE Launcher | Team Special Circumstances |
|
|
|
CCP Atropos
C C P C C P Alliance
377
|
Posted - 2013.07.02 14:47:00 -
[831] - Quote
Par'Gellen wrote:CCP Atropos wrote: Not at all. I'm saying that I don't have anything I wish to talk about, not that there isn't anything to talk about.
So are you saying you're withholding updates out of spite? I'm very disappointed after the previous positive turn of the thread Keep in mind this entire mess was due to keeping us out of the loop in the first place. I'm very disappointed in the tone this has taken, too. Silence doesn't mean nothing is happening, nor does it mean that we've abandoned work on the Launcher and have gleefully wandered off to other things; I merely don't think the minutia of setting up team backlogs, migrating between defect tracking systems, and the prioritising of work for several teams is what this thread is intended for. Product Owner, EVE Launcher | Team Special Circumstances |
|
Par'Gellen
263
|
Posted - 2013.07.02 15:06:00 -
[832] - Quote
CCP Atropos wrote:I'm very disappointed in the tone this has taken, too. Silence doesn't mean nothing is happening, nor does it mean that we've abandoned work on the Launcher and have gleefully wandered off to other things; I merely don't think the minutia of setting up team backlogs, migrating between defect tracking systems, and the prioritising of work for several teams is what this thread is intended for. Look at it from our point of view. We don't know what you guys are doing so when you fall silent for several days we can only perceive this as nothing happening since that is all we can see. Telling us you are hard at work addressing the issues and then after several days saying there is nothing new to report only compounds this and comes across very very very bad.
If it were me and I knew I had disappointed a massive portion of the playerbase (and probably impacted the revenue of the company I work for in a negative way) I'd be on here at least daily with an update on whatever issue(s) I had addressed or any new ideas or requested features I had worked on. I'd also detail the direction my project was taking with specifics and request feedback on each item.
Trying to read our minds while sitting in the shadows and working in secret is not the way to do it. Even if that isn't what you are doing that is the way it appears to the customers. We are here and more than willing to help! For the love of all things holy USE US!
Hell, even the vague update you gave just now about the current workflow indicates something is being done and that we haven't been forgotten and I appreciate it. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Par'Gellen
263
|
Posted - 2013.07.02 15:19:00 -
[833] - Quote
CCP Atropos wrote:Was that the question you were referring to, or am I missing something? The rest of the two post reply is replies to my statements, and not further questions as far as I can see. I was talking about the question in the reply that you quoted. You have since answered it in response to my own questions but I couldn't figure out how you missed it when you had just quoted it.
Here is the question I was referring to:
Alphea Abbra wrote:Atropos can your latest post be interpreted in any other way than a statement that the work is essentially done? I find it relevant to know if you at least meant it to be interpreted otherwise. CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Texty
State War Academy Caldari State
72
|
Posted - 2013.07.02 15:35:00 -
[834] - Quote
Excuse me, can we have the "Your CapsLock is on" notifing feature for the ID/password field? |
Seth Toralen
Generic Alt Corporation 421
6
|
Posted - 2013.07.02 18:05:00 -
[835] - Quote
Texty wrote:Excuse me, can we have the "Your CapsLock is on" notifing feature for the ID/password field?
That's a good idea. Work that in when you can.
Atrophos, is there any further testing that I can do for you guys to determine the cause of the 324 errors? As far as I know, you guys have still not been able to replicate it despite numerous players clearly having the issue. I would be happy to try more things for you guys if you have ideas.
The latest theory handed down from you guys came to me from GM Karidor and then a support petition response a couple days later. You guys wanted me to try resetting my IP/TCP stack. I did; it didn't work for me. No one else has responded to GM Karidor's forum post as to whether or not it worked for them (the thread he replied to had been quiet for 3 weeks prior to his post though). That it didn't work didn't particularly surprise me; that seems much more like a local machine fix. I'd love to try any other theories though. |
Alphea Abbra
Grim Determination Nulli Secunda
291
|
Posted - 2013.07.02 18:39:00 -
[836] - Quote
CCP Atropos wrote:Alphea Abbra wrote:Atropos can your latest post be interpreted in any other way than a statement that the work is essentially done? I find it relevant to know if you at least meant it to be interpreted otherwise.
I was still waiting for the continuation of our civil discourse. There weren't any questions in your last reply, so I didn't feel the need to reply. Did you want to ask something further? It really strikes me as odd that you would reply to questions but not comments.
CCP Atropos wrote:I'm very disappointed in the tone this has taken, too. Silence doesn't mean nothing is happening, nor does it mean that we've abandoned work on the Launcher and have gleefully wandered off to other things; I merely don't think the minutia of setting up team backlogs, migrating between defect tracking systems, and the prioritising of work for several teams is what this thread is intended for. To be frank, I can't see how your disappointment is justified. The minutiae of individual tasks in several teams and projects might not be the intend of this thread, but when you drop silent (Especially after having been silent for a while before your latest replies and the move of the thread) you can't be surprised when you're called out for ignoring the concerns and complaints of customers. Adding, of course, a history of CCP where actions such as these are the precursor of dropping interest in the subject and ignoring it for (a) year(s). I said before that you have a very short list of actions that will stop the criticism: - Fix the issues. - Close threads/remove posts/censorship in general. - Stop looking at criticism/ignore it for long enough. - Ban critics.
I'm not trying to be insulting or defacing here, but it's really hard to bubblewrap the results of the new launcher in a way that isn't either toothless or insulting to those who did it. The following actions of neither community rep.s nor dev.s have alleviated the anger or issues.
If your work, or work you're responsible of overseeing, is shoddy and you get called out for it, the human reaction is often denial, defense or returning harsh words. Especially if the call-out is public, very vocal and at times very insensitive - as has been the case here. The human reaction just won't solve the problems. A responsible reaction will.
When you get part of the flak for years of bad QA / usecasetesting / ignoring users / going with "future awesome" over "works currently" / showing how out-of-touch you are / and many other complaints, you don't get them because customers can't understand the work (Or results thereof) that is done, you get it because the customers can. |
Nicen Jehr
Brave Newbies Inc. Brave Collective
206
|
Posted - 2013.07.02 20:14:00 -
[837] - Quote
this thread... CCP: Hey guys we are giving y'all FREE JETPACKS! Fuel costs are included in your $15/mo. Hater 1: WTF, YOU ONLY MADE THREE COLORS!? Hater 2: I spent two years crafting my bicycle and you obsolete it with zero warning? This is merely the latest entry in the long list of ways CCP shafts its loyal players. I've had enough, I quit CCP: Damn! We found a problem that causes the jetpack to get stuck on in 0.1% of cases. Affected players must manually switch off the fuel pump before upgrading the firmware, it should be fixed automatically for the other 99.9%. Sorry for the inconvenience everybody, these jetpacks are pretty complicated! Hater 3: Christ, the old bicycles didn't have firmware and they never broke down. Hater 4: Remember that time all the jetpacks were knocked out of the sky by some act of God? It took nearly a quarter of an hour for me to reset everything and get back in the air. I can't believe this, what a hassle, i guess the anti-bicycle devs are spending their time creating problems instead of fixing them Little Things to improve GëíGïüGëí-á| My Little Things posts |
Oraac Ensor
School of Applied Knowledge Caldari State
259
|
Posted - 2013.07.03 00:42:00 -
[838] - Quote
Oraac Ensor wrote:Oraac Ensor wrote:Oraac Ensor wrote:Once again, the patch installation fails because it can't update the launcher, the repair tool says all launcher files are missing and it can't install them afresh.
Yet I have a working launcher!!!
This is just too bizarre for words. And again . . . This is getting tedious. And still more tedious going through the same process yet again.
CCP Atropos wrote:As for the EVEMail, I don't know the dispatch date; it will go out as part of a general player base survey that we run every year, I believe. I don't understand this reply. When our conversation ended you still had no idea what was causing my problem and asked if it was ok to Eve-mail me. Why would you need to ask my permission to send me a general player base survey and how would it help with my problem?
|
Lion Arthie
Rise of the Bunnies Punkz 'n Monkeys
0
|
Posted - 2013.07.03 13:08:00 -
[839] - Quote
Greetings all.
- Came back from a 5 months break and reinstalled the game; - Having issues related to the launcher (not launching at all!); - On facebook CCP Manifest advised to send a ticket; - Paid for subscription (in dollars, not plex); - Sent the ticket; - Still awaiting a reply...; - Phoned CCP in iceland, where lady operator initially told me my computer has issues without even knowing my hardware (lol) and that I will have to await a week for a solution!
So dear CCP, I have already paid you. Are you going to compensate me for the game time/days I am losing while you fix my issue? If no, please refund me my money. I am sure to find another game to pay for.
Ty.
|
Rommiee
Mercury Inc.
631
|
Posted - 2013.07.03 13:55:00 -
[840] - Quote
Lion Arthie wrote:Greetings all.
- Came back from a 5 months break and reinstalled the game; - Having issues related to the launcher (not launching at all!); - On facebook CCP Manifest advised to send a ticket; - Paid for subscription (in dollars, not plex); - Sent the ticket; - Still awaiting a reply...; - Phoned CCP in iceland, where lady operator initially told me my computer has issues without even knowing my hardware (lol) and that I will have to await a week for a solution!
So dear CCP, I have already paid you. Are you going to compensate me for the game time/days I am losing while you fix my issue? If no, please refund me my money. I am sure to find another game to pay for.
Ty.
You missed the part of the EULA which basically says that once they have your money they can do what they want, and there are no refunds. Its irrelevant if you can play or not. |
|
Smoking Blunts
ZC Industries Dark Stripes
612
|
Posted - 2013.07.03 14:09:00 -
[841] - Quote
Rommiee wrote:Lion Arthie wrote:Greetings all.
- Came back from a 5 months break and reinstalled the game; - Having issues related to the launcher (not launching at all!); - On facebook CCP Manifest advised to send a ticket; - Paid for subscription (in dollars, not plex); - Sent the ticket; - Still awaiting a reply...; - Phoned CCP in iceland, where lady operator initially told me my computer has issues without even knowing my hardware (lol) and that I will have to await a week for a solution!
So dear CCP, I have already paid you. Are you going to compensate me for the game time/days I am losing while you fix my issue? If no, please refund me my money. I am sure to find another game to pay for.
Ty.
You missed the part of the EULA which basically says that once they have your money they can do what they want, and there are no refunds. Its irrelevant if you can play or not.
the launcher is ccp reducing server loads.
its working wonders OMG when can i get a pic here
|
Alphea Abbra
Grim Determination Nulli Secunda
292
|
Posted - 2013.07.03 21:05:00 -
[842] - Quote
Rommiee wrote:Lion Arthie wrote:Greetings all.
- Came back from a 5 months break and reinstalled the game; - Having issues related to the launcher (not launching at all!); - On facebook CCP Manifest advised to send a ticket; - Paid for subscription (in dollars, not plex); - Sent the ticket; - Still awaiting a reply...; - Phoned CCP in iceland, where lady operator initially told me my computer has issues without even knowing my hardware (lol) and that I will have to await a week for a solution!
So dear CCP, I have already paid you. Are you going to compensate me for the game time/days I am losing while you fix my issue? If no, please refund me my money. I am sure to find another game to pay for.
Ty.
You missed the part of the EULA which basically says that once they have your money they can do what they want, and there are no refunds. Its irrelevant if you can play or not. To be technical, the EULA is irrelevant if it is contrary to law. All CCP can do afterwards is to ban you. |
Lion Arthie
Rise of the Bunnies Punkz 'n Monkeys
0
|
Posted - 2013.07.03 22:01:00 -
[843] - Quote
Lion Arthie wrote:Greetings all.
- Came back from a 5 months break and reinstalled the game; - Having issues related to the launcher (not launching at all!); - On facebook CCP Manifest advised to send a ticket; - Paid for subscription (in dollars, not plex); - Sent the ticket; - Still awaiting a reply...; - Phoned CCP in iceland, where lady operator initially told me my computer has issues without even knowing my hardware (lol) and that I will have to await a week for a solution!
So dear CCP, I have already paid you. Are you going to compensate me for the game time/days I am losing while you fix my issue? If no, please refund me my money. I am sure to find another game to pay for.
Ty.
Ok things has been fixed for my case, GM replied in game with another alternative. But browsing to find solution, this link was revealed that I had to disable some features of my antivirus software. I hope the posts in the linked thread be useful to you guys.
|
Par'Gellen
264
|
Posted - 2013.07.04 15:31:00 -
[844] - Quote
I can't log in. Any ideas Atropos? Nothing has changed on my end. I logged in this morning with no problems but now I'm getting this crap:
http://www.neoncranium.com/WTFLauncher.jpg
How do you suggest I log in based on what you see there? CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Smoking Blunts
ZC Industries Dark Stripes
613
|
Posted - 2013.07.04 15:36:00 -
[845] - Quote
Par'Gellen wrote:I can't log in. Any ideas Atropos? Nothing has changed on my end. I logged in this morning with no problems but now I'm getting this crap: http://www.neoncranium.com/WTFLauncher.jpgHow do you suggest I log in based on what you see there?
has this same thing happen with corp mates and alliance members.
you know its a good thing that the launcher isn't a broken pile of carp isn't it OMG when can i get a pic here
|
Oraac Ensor
School of Applied Knowledge Caldari State
260
|
Posted - 2013.07.04 15:48:00 -
[846] - Quote
Par'Gellen wrote:I can't log in. Any ideas Atropos? Nothing has changed on my end. I logged in this morning with no problems but now I'm getting this crap: http://www.neoncranium.com/WTFLauncher.jpgHow do you suggest I log in based on what you see there? I have exactly the same situation. One minute my launcher (which the repair tool insists I don't have ) was working normally, five minutes later I get the result shown in the link. |
YourDeathAngel
Rennfeuer Curatores Veritatis Alliance
3
|
Posted - 2013.07.04 15:56:00 -
[847] - Quote
Same here. Worked all until half an hour ago. 2 chars logged in, then launcher turned into that black hole as in the picture linked above. Repair tool made no change. Deleting launcher folder and reinstalling made no change. There is some hidden error message behind that black hole error 18 something...
Went to customer service site; impossible to log in. Same on the account page. Finally found this page and - miracle - could log in and type this.
This is hard to believe. Glad I took off time from work to do this instead of enjoying a game I pay serious $ for...
What's going on and when can I play?
|
Arlee Emery
State War Academy Caldari State
0
|
Posted - 2013.07.04 15:56:00 -
[848] - Quote
Same. Logged in last night no problems, now no username or password fields visible in the launcher. By holding my mouse down I can see some black text:
Error -118 when loading url https://login.eveonline.com/oauth/authorize/?client_id=eveLauncherTQ&lang=en&response_type=token&redirect_uri=https://login.eveonline.com/launcher?client_id=eveLauncherTQ&scope=eveClientToken |
Seth Toralen
Generic Alt Corporation 421
6
|
Posted - 2013.07.04 16:00:00 -
[849] - Quote
Oh my gosh.... now you all understand the pain of our 324 Errors. This is exactly what happens to us. |
Par'Gellen
265
|
Posted - 2013.07.04 16:03:00 -
[850] - Quote
Here is what it might as well look like when you open the launcher. This is how it feels at least.
http://www.neoncranium.com/WTFLauncher2.jpg
CCP, I understand that "To err is human", but it shouldn't be the company motto... |
|
Oraac Ensor
School of Applied Knowledge Caldari State
260
|
Posted - 2013.07.04 16:14:00 -
[851] - Quote
YourDeathAngel wrote:Same here. Worked all until half an hour ago. 2 chars logged in, then launcher turned into that black hole as in the picture linked above. Repair tool made no change. Deleting launcher folder and reinstalling made no change. There is some hidden error message behind that black hole error 18 something...
Went to customer service site; impossible to log in. Same on the account page. Finally found this page and - miracle - could log in and type this.
This is hard to believe. Glad I took off time from work to do this instead of enjoying a game I pay serious $ for...
What's going on and when can I play?
I can play via the Bin/Exefile.exe route, but my subscription is about to expire, so the lack of access to Account Management is a pain.
On the other hand, given the current situation, should I bother? |
YourDeathAngel
Rennfeuer Curatores Veritatis Alliance
3
|
Posted - 2013.07.04 16:39:00 -
[852] - Quote
Yes, seems to be back to normal after 2 hours. Bad luck/timing for us - doesn't work if I would tell that my customers. These issues seem to be come too regular recently. I can imagine without being an IT specialist how tricky this all is but well that's why people like me pay money to make it work and play a decent game. I haven't figured out yet in what sense this launcher is better than what was there before - no issues in the past years but two serious issues with this "new" launcher make me wonder why to change things that worked better before. |
Oraac Ensor
School of Applied Knowledge Caldari State
260
|
Posted - 2013.07.06 18:43:00 -
[853] - Quote
Oraac Ensor wrote:CCP Atropos wrote:As for the EVEMail, I don't know the dispatch date; it will go out as part of a general player base survey that we run every year, I believe. I don't understand this reply. When our conversation ended you still had no idea what was causing my problem and asked if it was ok to Eve-mail me. Why would you need to ask my permission to send me a general player base survey and how would it help with my problem? Bump. |
Smoking Blunts
ZC Industries Dark Stripes
617
|
Posted - 2013.07.11 11:26:00 -
[854] - Quote
so ccp Atropos, the bog standard surveys out, hardly any mention of the launcher.
when do we get the survey about the launcher you said was coming out to us? OMG when can i get a pic here
|
Rommiee
Mercury Inc.
633
|
Posted - 2013.07.12 09:44:00 -
[855] - Quote
Smoking Blunts wrote:so ccp Atropos, the bog standard surveys out, hardly any mention of the launcher. not sent via email annoyingly, had to click on the link in the launcher, glad some one told me about it or I would have missed it, well played on that btw
Nicely played CCP :)
Seeing as half the players don't bother to use the launcher, they would never have seen it. Excellent way to try and limit the users carrying out the survey to CCP fanbois.
Awesome stuff.
|
Alphea Abbra
Grim Determination Nulli Secunda
296
|
Posted - 2013.07.12 13:55:00 -
[856] - Quote
Rommiee wrote:Smoking Blunts wrote:so ccp Atropos, the bog standard surveys out, hardly any mention of the launcher. not sent via email annoyingly, had to click on the link in the launcher, glad some one told me about it or I would have missed it, well played on that btw Nicely played CCP :) Seeing as half the players don't bother to use the launcher, they would never have seen it. Excellent way to try and limit the users carrying out the survey to CCP fanbois. I salute your cunning attempt at subterfuge. Awesome stuff. Thanks for noticing this. If I hadn't been told, I wouldn't be able to complete this survey.
This is really poor, and along with CCP Atropos refusing to engage in any honest way here, I think the debate is over. Good fight dishonest CCP employees, you won. |
Par'Gellen
266
|
Posted - 2013.07.16 14:38:00 -
[857] - Quote
Saw the launcher update today. Still no requested features... CCP, I understand that "To err is human", but it shouldn't be the company motto... |
Alphea Abbra
Grim Determination Nulli Secunda
300
|
Posted - 2013.07.16 15:36:00 -
[858] - Quote
Par'Gellen wrote:Saw the launcher update today. Still no requested features... Doing something with/to the Mac launcher is, by virtue of not fixing past mistakes or acknowledging errors, understandably more appropiate conduct than fixing past mistakes. I have no idea why I am continued to be surprised.
CCP, I look forward to the day when you don't have to say you'll listen to community outrage. It will be a day to behold. |
Smoking Blunts
ZC Industries Dark Stripes
620
|
Posted - 2013.07.16 15:45:00 -
[859] - Quote
so opened the launcher 8 times to patch 8 clients today.
it patched them, I then closed them and used the bin/exe short cuts and I got easy fast access to my accounts and my log off button or alt swapping.
also didn't have to leave 8 useless programs running to open 8 clients, that's winning.
so ccp, when can we have that level of functionality added to the game please? OMG when can i get a pic here
|
Niding
Peg-legged Goats
34
|
Posted - 2013.07.17 11:24:00 -
[860] - Quote
Well, I did complete the survey and gave the launcher appropiate level of attention in the free-text parts.
Other than that; I havent really given the launcher much thought since last post since I only use it for updating the patches and /bin exefile for the actual launching of the game. |
|
Alphea Abbra
Grim Determination Nulli Secunda
300
|
Posted - 2013.07.17 12:34:00 -
[861] - Quote
Niding wrote:Well, I did complete the survey and gave the launcher appropiate level of attention in the free-text parts.
Other than that; I havent really given the launcher much thought since last post since I only use it for updating the patches and /bin exefile for the actual launching of the game. For the game itself, I can +1 that. But the problem, as I know you're aware, is that the team that gave us the launcher wants to remove the login mechanics. It's a showcase of their "work" that players desire to circumvent it to play the game.
|
Rodsmith
Capital Directive Capital Alliance
0
|
Posted - 2013.07.20 23:27:00 -
[862] - Quote
Alphea Abbra wrote:Niding wrote:Well, I did complete the survey and gave the launcher appropiate level of attention in the free-text parts.
Other than that; I havent really given the launcher much thought since last post since I only use it for updating the patches and /bin exefile for the actual launching of the game. For the game itself, I can +1 that. But the problem, as I know you're aware, is that the team that gave us the launcher wants to remove the login mechanics. It's a showcase of their "work" that players desire to circumvent it to play the game.
Your doing better than i am. All of a sudden yesterday no matter how i get to the exefile it immediately goes "non-responsive" anything after that just brings up the standard option to check for an updated solution becasue your program isn't working with windows. |
Alphea Abbra
Grim Determination Nulli Secunda
305
|
Posted - 2013.07.21 07:21:00 -
[863] - Quote
Rodsmith wrote:Alphea Abbra wrote:Niding wrote:Well, I did complete the survey and gave the launcher appropiate level of attention in the free-text parts.
Other than that; I havent really given the launcher much thought since last post since I only use it for updating the patches and /bin exefile for the actual launching of the game. For the game itself, I can +1 that. But the problem, as I know you're aware, is that the team that gave us the launcher wants to remove the login mechanics. It's a showcase of their "work" that players desire to circumvent it to play the game. Your doing better than i am. All of a sudden yesterday no matter how i get to the exefile it immediately goes "non-responsive" anything after that just brings up the standard option to check for an updated solution becasue your program isn't working with windows. I have no idea what could be the cause for that. But my guess (From the lack of outrage here) is that it might as well be a problem on your end.
Still, I would love CCP Atropos to either accept that her work is detrimental to the enjoyment of the game, or for CCP Atropos to actually, honestly, productively, fix the design issues, give the launcher the former capabilities (Which also means removing a lot of junk - such as SSO), and maybe learn something from this sad story. Of course given CCP Atropos' track record since summer of 2011, the odds are in disfavour.
To quote CCP Atropos:
|
Haulin Gneiss
Ministry of War Amarr Empire
127
|
Posted - 2013.07.21 19:58:00 -
[864] - Quote
Raging Beaver wrote:I'm posting in this topic because I am constantly experiencing launcher failures. The scenario is always the same: 1. Client/launcher update is released. (At this moment the launcher is operational) 2. I download an update (usually via the client itself, you know, the file that says it's a patch but in fact isn't, being a file that is supposed to initiate the actual download through the launcher). 3. The launcher starts showing the "Downloading Launcher Update" window 4. Once the download is complete - the window disappears. At this moment the launcher is already dead, and by dead I mean that I won't start (AT ALL). If I start the launcher at this point, I get the "Dowloading Launcher Update" window, for more details on what happens later, go to point 3. 5. I launch the repair tool, which downloads the actual patch and updates the client to a working state (thank God...). Launcher remains dead.
The only method of restoring the launcher is to reinstall an earlier version.
This has happened numerous times since the new launcher was introduced. Every single time - this was the effect.
Now, gentlemen, from my perspective, the new launcher is a disaster and the fact that you HAVE TO use it to patch the client (or the repair tool, but that's another story) is ridiculous. Please also note, that the fact that running the repair tool doesn't fix the launcher, doesn't improve the customer experience in this area.
While playing game froze then crashed. Have since not been able to log on. When i can get the launcher up, i press play, button reads launching, then turns back to play and at this point disappears. Also when downloading the launcher again i log on as usual at which point the launcher is visible to my eyes - but disappears when it is installing files. However, task manager has the launcher still running i just cant see it.
Have tried all steps in the following: http://wiki.eveonline.com/en/wiki/EVE_Launcher_Issues_and_Workarounds
http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_1_545736.exe
1) C:\CCP\EVE\repair.exe 1a) If the repairer fails - re-run it until it completes. 2) C:\CCP\EVE\bin\ExeFile.exe
STEP 1: Delete everything in .../Eve/BulkData STEP 2: Run .../Eve/repair.exe STEP 3: Run .../Eve/eve.exe
Have tried via .exe, cleared cache, downloaded launchers: 2.1.545736 / 2.1.559197 / 2.1.539169 / no luck.
Have pinged, many places many times with many packets, no issue's
no other issue on any sites, audio visual or any other manner, nor any other game disc or online. Speaking with and reading yet more forums, aparently this is called a ghost launcher.
Also, have posted a bug report 164816 - NR so far. Which in my experience is shocking but am i surprised? No.
26 -ú and no game play for 7 hours. WTF?! |
|
CCP Atropos
C C P C C P Alliance
381
|
Posted - 2013.07.22 11:38:00 -
[865] - Quote
You can install the latest version of the EVE Launcher from here: http://content.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_1_571330.exe
There was an issue with an earlier Launcher build that would stop it from terminating correctly, but that was fixed some time ago. If you can provide logs and attach them to your bug report I'll see what issues they mights identify.
EDIT: you can find the logs from the EVE Launcher in a folder named launcher\cache inside your EVE installation. Additionally, if you could let me know what the Repair Tool reports when running, that would help narrow down any problems. Product Owner, EVE Launcher | Team Special Circumstances |
|
Alphea Abbra
Grim Determination Nulli Secunda
358
|
Posted - 2013.07.23 21:28:00 -
[866] - Quote
Welcome back to the thread CCP Atropos. Should I get high enough hopes to enable another letdown, or is it by now safe to assume that the launcher is perfect?
I had hoped you'd actually continue our discourse back from page 40-42, but after your replies and subsequent silence I am not really interested anymore. I hope you're happy to know that I enjoy the Oddysey expansion, and if it wasn't for your launcher I would enjoy it with 3 accounts, instead of the current 1.
Maybe you should check in on e.g. Ytterbium, Fozzie and Rise to see how they react to negative feedback. You could learn something, maybe to not say you have learned something, or have become humbler, or have heard our voices, or will improve, or will ... It's not what you say; it's what you do.
|
Alphea Abbra
Grim Determination Nulli Secunda
358
|
Posted - 2013.07.30 14:27:00 -
[867] - Quote
For anyone following along, I have a few thoughts and quotes that I think highlights this whole issue.
The new SSO launcher was released May 1st, and had a number of issues on release, as well as a serie of design related issues, mostly making problems for multiboxers. For me, the number of issues were only made worse by the replies from CCP. From the launch to the 24th of May, I personally had not seen any CCP statement acknowledging design issues. Not as replies to me or others, as general statements or hidden elsewhere. Maybe they exist, hidden somewhere? I don't know, I haven't yet found it. Meanwhile, CCP PR worked in overdrive, as can be seen from this and other threads. "We will improve", "we will no longer release badly tested software unto our live servers", "we will listen", "your voices has been heard", these CCP mantras have been repeated ad nauseum in 2011, 2012 and now 2013. At this point it doesn't take any kind of genius to know it's a lie. Willful or based on misinformation, it's still a lie.
Now, at May 18th this thread was essentially archived by being moved here. CCP Atropos did not acknowledge this at the time, but it's pretty easy to show. May 18th: CCP Atropos moves the thread and denies it is hidden. May 24th: CCP Atropos engages critics for around 8 hours. June 2nd: CCP Atropos admits she has no updates since last time, and no need to continue discussion (link). June 22nd: CCP Atropos posts a reply concerning a yet-to-be-fixed bug.
Since May 24th, CCP Atropos has dropped more and more off the radar and although we have been told that things are in the work, we have also been told that there is nothing CCP Atropos wants to talk with us about. At the same time a new Mac launcher has been released. It has now been 8 days since CCP Atropos last acknowledged this threads existence, and that was 20 days after her then-last reply, telling us how disappointed she was.
I have personally given up on improvements. I am posting here to let CCP know that their actions have consequences, and each time they claim to have bettered themselves and have listened, yet repeat mistakes such as these, they are showing their former promises to be deceit. I expect replies and improvements on this subject the same way I expect the toothfairy.
Good ****ing fight, CCP Atropos. |
Jenn en Chasteaux
Fire in the Sky
0
|
Posted - 2013.07.30 23:50:00 -
[868] - Quote
Ugh this is just ridiculous... An alternative launcher is badly needed but I see no acknowledgement from CCP that this is even a problem. A commandline launcher would be the most sensible approach, probably why it won't be implemented.
I really prefer the days when I could just login and play the game. This is utter crap.
Don't even get me started on the Steam "integration". I really, really want a refund on that. Just give me a *real* account CCP, geez! |
Balder Verdandi
Czerka. WHY so Seri0Us
172
|
Posted - 2013.07.31 13:21:00 -
[869] - Quote
This.
I'm incredibly disappointed in the way the devs and CCP as a whole, are handling this. I'm tired of the deception, the lies, the lack of responses and information, the reduced functionality ..... truly, almost everything the SSO launcher is now associated with because once again a faulty portion of the product was rushed into production and it fell flat on its face.
2011, 2012, 2013 ...... I wonder what's next for 2014.
Alphea Abbra wrote:For anyone following along, I have a few thoughts and quotes that I think highlights this whole issue. The new SSO launcher was released May 1st, and had a number of issues on release, as well as a serie of design related issues, mostly making problems for multiboxers. For me, the number of issues were only made worse by the replies from CCP. From the launch to the 24th of May, I personally had not seen any CCP statement acknowledging design issues. Not as replies to me or others, as general statements or hidden elsewhere. Maybe they exist, hidden somewhere? I don't know, I haven't yet found it. Meanwhile, CCP PR worked in overdrive, as can be seen from this and other threads. "We will improve", "we will no longer release badly tested software unto our live servers", "we will listen", "your voices has been heard", these CCP mantras have been repeated ad nauseum in 2011, 2012 and now 2013. At this point it doesn't take any kind of genius to know it's a lie. Willful or based on misinformation, it's still a lie. Now, at May 18th this thread was essentially archived by being moved here. CCP Atropos did not acknowledge this at the time, but it's pretty easy to show. May 18th: CCP Atropos moves the thread and denies it is hidden. May 24th: CCP Atropos engages critics for around 8 hours. June 2nd: CCP Atropos admits she has no updates since last time, and no need to continue discussion (link). June 22nd: CCP Atropos posts a reply concerning a yet-to-be-fixed bug. Since May 24th, CCP Atropos has dropped more and more off the radar and although we have been told that things are in the work, we have also been told that there is nothing CCP Atropos wants to talk with us about. At the same time a new Mac launcher has been released. It has now been 8 days since CCP Atropos last acknowledged this threads existence, and that was 20 days after her then-last reply, telling us how disappointed she was. I have personally given up on improvements. I am posting here to let CCP know that their actions have consequences, and each time they claim to have bettered themselves and have listened, yet repeat mistakes such as these, they are showing their former promises to be deceit. I expect replies and improvements on this subject the same way I expect the toothfairy. Good ****ing fight, CCP Atropos.
Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
Jysella Halcyon
Sebiestor Tribe Minmatar Republic
27
|
Posted - 2013.08.13 06:53:00 -
[870] - Quote
Still waiting for movement on this disaster of a 'Look! Features nobody wants!" launcher.
Not hopeful. Strongly considering scaling back to 3 accounts from 6 to avoid dealing with this abomination of a UX.
For those in the back *cough Atropos cough*, assuming you havent fallen asleep:
http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/industryinsights/solutions/pdfs/Forrester_Best_Prac_In_User_Exp.pdf |
|
Niding
Peg-legged Goats Nihilists Social Club
35
|
Posted - 2013.08.14 09:23:00 -
[871] - Quote
I think those that are able to log in without any issues are just using the exebin file.
I havent given this thread any thought for weeks since I have fewer chars atm plus exebin works perfectly. As long as that ability remains, I think people will mostly let this thread stay "dead". |
Balder Verdandi
Czerka. WHY so Seri0Us
173
|
Posted - 2013.08.15 23:34:00 -
[872] - Quote
Niding wrote:I think those that are able to log in without any issues are just using the exebin file.
I havent given this thread any thought for weeks since I have fewer chars atm plus exebin works perfectly. As long as that ability remains, I think people will mostly let this thread stay "dead".
Still using the \bin\EXEFILE.EXE over the launcher ..... the only time I use it now is for patching, and it does a rather slow job of it at that.
Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
seth Hendar
I love you miners
167
|
Posted - 2013.08.19 14:39:00 -
[873] - Quote
+1 to the post above, it take AGES (like up to 5 minutes!!!!) to "validate" the files.
i7 2600k 4.2 ghz / 16 GB DDR 3 and eve on a SSD (crucial M4)
clearly not the worst comp down here right?
on my laptop, it's even worse, can take up to 10 minutes (said laptop is a MSI GE60).
obviously, i too use the launcher only when i'm forced to (i.e. updates) it never worked to log anyway, so exebin here i am |
Master Justasii
Viable and Useless Exports LLC
0
|
Posted - 2013.08.28 03:37:00 -
[874] - Quote
Alrighty then time to jump in:
Caveats: 1) The Launcher only had a few burps when I first installed it, and has worked fine since then. 2) I am only playing one account. 3) I don't know anything really significant about coding and programming
Opinion: The launcher provides no benefit or purpose to the end user/client. (me) That is, nothing about the Launcher impresses me, catches my eye, makes me consider clicking or checking anything out that is on the Launcher page. For me, it is a complete waste of time. This is to say nothing of the intent of the Launcher, SSO, streamlining client control or other functions that do not slap me right in the face. I am sure there are reasons and purposes behind the Launcher that are not immediately available to me. That being said, at the end of the day, the Launcher is an annoying waste of time and clicks. If there was a way to move the said 'backround' purposes of the Launcher to something else, I would be all for it.
Now I understand that much effort and thought has been put into the launcher, even with the issues. Sometimes it happens. I see a lot of people hating on CCP in here. Well, it's a free market enterprise and if you really feel strongly about the way CCP is doing things, stop playing EVE. There are many other things to do. I quite enjoy EVE and find the most recent release very enjoyable (minus the launcher). So I will say to CCP, hey I like your game you made, it was probably hard to make. Try to fix/remove the launcher, I would like that. But since I don't actually code (AND MOST OF THE WHINERS IN HERE DON'T EITHER), I can't really contribute usefully. But nonetheless, take this post as encouragement to continue with the launcher project, since I can currently ignore it with the /bin/ exe shortcut anyways. But please leave that function till the bugs are work out, m-kay! Thanks.
|
Alphea Abbra
Grim Determination Nulli Secunda
404
|
Posted - 2013.08.28 06:35:00 -
[875] - Quote
Master Justasii wrote:The launcher provides no benefit or purpose to the end user/client. (me) (...) That being said, at the end of the day, the Launcher is an annoying waste of time and clicks. If there was a way to move the said 'backround' purposes of the Launcher to something else, I would be all for it. I agree a lot with this. Sadly it seems it's a part of the intended design. I'm pretty much all-for the old launcher, which did what I wanted of a launcher, and I could ignore all that was not. If this "new" "SSO" "launcher" did not feel like an intrusive, deadweight prototype bloated with neat catchphrases I would have nothing against it either. Right now I don't have to use it for anything but patching, but I do dread the next time CCP Atropos releases anything with regard to the launcher.
Quote:I see a lot of people hating on CCP in here. Well, it's a free market enterprise and if you really feel strongly about the way CCP is doing things, stop playing EVE. There are many other things to do. I quite enjoy EVE and find the most recent release very enjoyable (minus the launcher) I just wanted to chip in with this quote of myself, from on this page:
Alphea Abbra wrote:I had hoped [CCP Atropos]'d actually continue our discourse back from page 40-42, but after your replies and subsequent silence I am not really interested anymore. I hope you're happy to know that I enjoy the Oddysey expansion, and if it wasn't for your launcher I would enjoy it with 3 accounts, instead of the current 1.
Maybe you should check in on e.g. Ytterbium, Fozzie and Rise to see how they react to negative feedback. You could learn something, maybe to not say you have learned something, or have become humbler, or have heard our voices, or will improve, or will ... It's not what you say; it's what you do. |
Alphea Abbra
Grim Determination Nulli Secunda
413
|
Posted - 2013.09.11 07:43:00 -
[876] - Quote
Last post in here from CCP Atropos was 2013.07.22. That is now 51 days ago. I could, had I wanted to, made a 3-week trial and PLEXed it all the while CCP Atropos did nothing.
Again, I am not posting here because I expect changes because of it, but because if CCP at some future point wants to know what happened, they can at least inform themselves. |
Balder Verdandi
Czerka. WHY so Seri0Us
177
|
Posted - 2013.09.11 13:10:00 -
[877] - Quote
Alphea Abbra wrote:Last post in here from CCP Atropos was 2013.07.22. That is now 51 days ago. I could, had I wanted to, made a 3-week trial and PLEXed it all the while CCP Atropos did nothing.
Again, I am not posting here because I expect changes because of it, but because if CCP at some future point wants to know what happened, they can at least inform themselves.
51 days.
Sadly, this speaks volumes about the lack of dedication to resolve issues some folks seem to be having. Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
Jysella Halcyon
Sebiestor Tribe Minmatar Republic
48
|
Posted - 2013.09.14 19:53:00 -
[878] - Quote
Balder Verdandi wrote:Alphea Abbra wrote:Last post in here from CCP Atropos was 2013.07.22. That is now 51 days ago. I could, had I wanted to, made a 3-week trial and PLEXed it all the while CCP Atropos did nothing.
Again, I am not posting here because I expect changes because of it, but because if CCP at some future point wants to know what happened, they can at least inform themselves. 51 days. Sadly, this speaks volumes about the lack of dedication to resolve issues some folks seem to be having. Launcher is still terrible user experience and pointless bloat that removes/impairs basic functionality.
Atropos is still pretending we don't exist and that the issue is solved.
So much for "we will listen", eh? |
Balder Verdandi
Czerka. WHY so Seri0Us
180
|
Posted - 2013.09.14 20:01:00 -
[879] - Quote
Jysella Halcyon wrote:Balder Verdandi wrote:Alphea Abbra wrote:Last post in here from CCP Atropos was 2013.07.22. That is now 51 days ago. I could, had I wanted to, made a 3-week trial and PLEXed it all the while CCP Atropos did nothing.
Again, I am not posting here because I expect changes because of it, but because if CCP at some future point wants to know what happened, they can at least inform themselves. 51 days. Sadly, this speaks volumes about the lack of dedication to resolve issues some folks seem to be having. Launcher is still terrible user experience and pointless bloat that removes/impairs basic functionality. Atropos is still pretending we don't exist and that the issue is solved. So much for "we will listen", eh?
Working As Intended Gäó
Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
My Postman
Royal Amarr Institute Amarr Empire
108
|
Posted - 2013.09.16 12:14:00 -
[880] - Quote
From patching last week:
Patched 4 times. Launcher failed. Tried patching through exe.exe - failed. Tried running repair tool - failed. Uninstalled eve and downloaded new yesterday. All worked fine - till todays update. Laucher update failed, trying to patch via exe.exe - failed, repair tool - failed.
As my 2 gb download volume for this month (wireless mobile) is already used up - i cannot try patching further from here, and i-¦m sure i will have to unistall eve (and download) again from home where i have unlimited volume.
Beside of that a question - is running the "uninstall eve" not enough? Do i have to manually erase other files (deleting the whole ccp folder comes to my mind)?
Somehow i think the broken launcher still remains "somewhere", even after uninstalling.
Anyway this is my last try - no use in re-installing eve every day.
Fake edit: my machine at home patches beautifully every time. |
|
3dward Scissorhands
5
|
Posted - 2013.09.18 13:25:00 -
[881] - Quote
full dl in progress, sems like the only workaound |
Smoking Blunts
ZC Industries Dark Stripes
671
|
Posted - 2013.09.25 22:05:00 -
[882] - Quote
did CCP Atropos leave ccp?
just wondering as the launcher is still broken by design, no mention or blogs on how it will be fixed to work for mulitboxers looking for fast access to there not single signed on accounts. as well as for people with multiple installs not wanting to leave an EXTRA program running just to swap to alts.
OMG when can i get a pic here
|
Alphea Abbra
Grim Determination Nulli Secunda
446
|
Posted - 2013.10.03 14:56:00 -
[883] - Quote
Smoking Blunts wrote:did CCP Atropos leave ccp?
just wondering as the launcher is still broken by design, no mention or blogs on how it will be fixed to work for mulitboxers looking for fast access to there not single signed on accounts. as well as for people with multiple installs not wanting to leave an EXTRA program running just to swap to alts. Probably not, CCP Atropos didn't post much before either. If you take a look, Atropos last posted in late August.
I didn't think this thread would stay stickied this far though. I guess CCP has realised that there is a good thing in having a single place where complaints can be ignored, instead of letting users complain where people might listen. |
3dward Scissorhands
6
|
Posted - 2013.10.08 05:17:00 -
[884] - Quote
I have a petition open for about a month now without any resolution. I am awaiting the next patch which i think its in a few hours, hope that it works. CCP wants me to install a packet sniffer and send them the file for there review to identify the problem. But wait, isnt the launcher design for this purpose? As i recall, the launcher was introduced as a way to have a conecction pipe when doing the update so ccp staff is able to compile a list of issues thru that launcher, but i guess after odessey it all went to hell. At the moment the only resolution so far is the full client download. |
Niding
Peg-legged Goats Nihilists Social Club
38
|
Posted - 2013.10.20 00:08:00 -
[885] - Quote
Since CCP had an official stream session today I had to look how this thread is doing.
Well, Exefile is still working, so no real damage has happened for those that are actually able to patch and play.
Hopefully the Exefile remains as a viable way of starting the game for the forseeable future. |
Eligos Quemada
Infinite Point Nulli Secunda
12
|
Posted - 2013.11.13 16:31:00 -
[886] - Quote
Is the launcher written in .NET? You guys need an Application.DoEvents() call in your innermost loops (DL&Patch progress) for patches so you don't have to mouseover the launcher to force a GUI update or something, that's a pretty goofy error to have. |
|
CCP Atropos
C C P C C P Alliance
388
|
Posted - 2013.11.13 16:41:00 -
[887] - Quote
Eligos Quemada wrote:Is the launcher written in .NET? You guys need an Application.DoEvents() call in your innermost loops (DL&Patch progress) for patches so you don't have to mouseover the launcher to force a GUI update or something, that's a pretty goofy error to have. No it isn't, but I have also just started noticing this behaviour myself. EVE Launcher - Team Special Circumstances |
|
Smoking Blunts
ZC Industries Dark Stripes
673
|
Posted - 2013.11.19 23:45:00 -
[888] - Quote
CCP Atropos isn't it about time that you admit the whole new launcher thing has been a badly conceived project from its start to now.
how many lost play hours down to bugs after bugs do we have to put up with until you get your **** together and admit that the old patcher/launcher worked better than this current farce and roll back to it
it dosnt offer basic support to multiboxers and multi install users.
it randomly breaks the ability to load the game(today is a decent example of that)
please get your **** together, its starting to get annoying that every dam patch we have to find new ways to get round your PITA pointless software bloat OMG when can i get a pic here
|
Balder Verdandi
Czerka. WHY so Seri0Us
189
|
Posted - 2013.11.20 05:49:00 -
[889] - Quote
You know what .....
STILL using the /bin/exefile because you guessed it ............. the launcher is still a hot mess!
Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
Alphea Abbra
Grim Determination Nulli Secunda
455
|
Posted - 2013.12.03 09:56:00 -
[890] - Quote
So CCP Atropos, welcome back to the realm of the non-working. Do you need & desire a short recap of what happened while you were gone?
The long recap is to re-read the thread since IIRC around page 30, where you stopped responding. The short one is: The launcher is still making it a hassle to log in, and limits my capabilities of concurrent logins to one per machine I own. Furthermore, the only improvement I have heard about is the improvements you stated were done to your patching systems, something I expect could also have been done to the old launcher. The rest, as you guessed, has been delegated to the AWESOME (soon) team in CCP.
So, a look backwards: It sucked. A look at the current: It still sucks. A look at the future: We have no reason to think it changes.
Do you care to convince me otherwise? |
|
Kabaos
24th Imperial Crusade Amarr Empire
105
|
Posted - 2013.12.14 20:39:00 -
[891] - Quote
what the crap now with Launcher , Repair , nothing not help me!!! Work on this CCP!
|
AngelFood
20
|
Posted - 2014.02.05 08:25:00 -
[892] - Quote
Another useless outdated thread this is stuck not sticky
|
Drenoma Ciemnos
Astral Strategic Industries
0
|
Posted - 2014.02.07 21:57:00 -
[893] - Quote
i cant patch my launcher, for 3 days now.. im a new player and i think the game is good, but if there is no support like this, i think i would cancel my subscription. last resort is i do a full reinstall, and if that doesnt work im out. good thing i havent invested much yet into this game |
Opabinia Chelien
BMB-International
0
|
Posted - 2014.02.07 23:30:00 -
[894] - Quote
I have been having launcher issues myself. Only since a couple of weeks. I filed a bug report, and am hoping for a usable explanation/solution. The repair tool also failed. So did an uninstall and a subsequent reinstall + launch + repair.
The trick to start the game bypassing the launcher seems to allow me to play the game - for now. But I realize this is at best a temporary fix. If this issue persists, I may need to get my space RPG fix somewhere else in the future. |
TwelveCrap Wood
Royal Amarr Institute Amarr Empire
0
|
Posted - 2014.02.12 03:08:00 -
[895] - Quote
honestly - this looks like a windows permissions issue. UAC fires off every time repair tool is used.
Two solutions come to mind;
1. relocate game install to another folder not protected by UAC
2. fix the patch launcher to properly execute a UAC request. |
Bill Lane
The Konvergent League Sev3rance
49
|
Posted - 2014.02.12 05:39:00 -
[896] - Quote
Having problems now too, first time. Stuck at 0.0% validating client. Worked fine yesterday, and I haven't added any new programs....
Edit: Have run the repair tool twice. Both times it said repair was successful. Edit2: Can run the game fine from the bin/exefile. http://www.militarygamers.com/ |
Pestily
Amok. Goonswarm Federation
16
|
Posted - 2014.02.12 18:20:00 -
[897] - Quote
I have launcher problems and need some help...
Todays patch will not download fully gets to 2of 4 25% then shoots to 3of4 100% and stays there.
I have tried to run from bin/exe but just get black screen.
Uninstalled completely and re installed eve as a new install the ran launcher and got the same STUCK at 3of4 100%
still black screen with bin/exe and the repair toll says sucessful...
It was all good until todays patch
HELP PLEASE !! |
Opabinia Chelien
BMB-International
0
|
Posted - 2014.02.13 18:52:00 -
[898] - Quote
I believe I found the solution to my own launcher problem, and the cause was the ZoneAlarm firewall/virusscanner. By changing a setting in the webscanner options the Launcher works as before - I think. I'll post a link to the forum post that helped me and I hope it will help some of you who are still having problems (and who might also be using ZoneAlarm).
https://www.zonealarm.com/forums/showthread.php/80510-Resolved-Eve-Online-game-cannot-download-updates |
Smoking Blunts
ZC Industries Dark Stripes
720
|
Posted - 2014.02.21 10:31:00 -
[899] - Quote
Smoking Blunts wrote:CCP Atropos isn't it about time that you admit the whole new launcher thing has been a badly conceived project from its start to now.
how many lost play hours down to bugs after bugs do we have to put up with until you get your **** together and admit that the old patcher/launcher worked better than this current farce and roll back to it
it dosnt offer basic support to multiboxers and multi install users.
it randomly breaks the ability to load the game(today is a decent example of that)
please get your **** together, its starting to get annoying that every dam patch we have to find new ways to get round your PITA pointless software bloat
so CCP Atropos why is the launcher still ***** after all this time?
or have you been fired yet?
OMG when can i get a pic here
|
Kaiser Cole
Not Even Light
2
|
Posted - 2014.02.23 08:10:00 -
[900] - Quote
Pestily wrote:I have launcher problems and need some help...
Todays patch will not download fully gets to 2of 4 25% then shoots to 3of4 100% and stays there.
I have tried to run from bin/exe but just get black screen.
Uninstalled completely and re installed eve as a new install the ran launcher and got the same STUCK at 3of4 100%
still black screen with bin/exe and the repair toll says sucessful...
It was all good until todays patch
HELP PLEASE !!
Didn't try the reinstall solution but i have the exact same problem :
Launcher always resume patching from 25% to downloading files , then goes to step 3 and get stuck at 100% , frozen as a dead squirel in snow.
Tried to launch the updater alone but it just made a new fresh patch from version 0 to 724022 (about 6gb) and get stuck at phase 3 100% , frozen as a dead frog caught in iceberg......
Boring. Just reactivated my account to see that , not a good way to keep me back for long....
|
|
Pawello Solette
Unseen Academy The Unseen Company
0
|
Posted - 2014.02.26 09:30:00 -
[901] - Quote
whats the hell is happened? Ihave Pc and laptop.On laptop all working fine but on PC i just cant update my EVE CREATING EVE_ONLINE_727198-727198_WIN.PATCH 5.0% and stoped |
Alphea Abbra
Common Sense Ltd Nulli Secunda
669
|
Posted - 2014.03.06 00:37:00 -
[902] - Quote
Can CCP Atropos tell us whether all the AWESOME we were promised almost a year ago has been scrapped? I'm still happy that the bugfix has not been removed, but this looks like soon-to-be 12 months.
Will it still be AWESOME in 18 months? Should we expect AWESOME at all?
Is it reasonable to think that for CCP, AWESOME can be translated into broken promises ad nauseam?
Will there be any "iteration" on this, and if yes, will it consist almost solely of removing the bugfix? |
Dieter Rams
The Nommo Insurance Fraud.
56
|
Posted - 2014.03.14 02:44:00 -
[903] - Quote
We were promised selection of characters in the launcher, and now we got an updated INGAME character selection; yes it's nice but not what was promised. Why is it so damn hard to have a working game launcher for you guys? Who the hell gets to keep their job when they deliver this kind of software? Come on, seriously you guys deserve the vitriol when you ship this crap and keep us frustrated for almost a year! |
Kristian Hackett
NewPod Industries Solyaris Chtonium
0
|
Posted - 2014.03.19 03:32:00 -
[904] - Quote
Ok look, I understand there is a lot of hate about the launcher, and honestly I don't feel that much of it is justified. It does what it needs to. That being said, I do have one significant gripe about the launcher that needs to be addressed, and quickly -
File Download Resume Support. THIS MUST BE IMPLEMENTED. I have a limited bandwidth connection, and my wifi access isn't the best, so if my internet cuts out at 97% of a 1.29 GB download (yes, this did happen to my buddy with the Rubicon 1.3 patch), I shouldn't need to redownload the entire patch, especially if I'm on a 10GB/month package. Every major patch I've had to wait until someone posted a direct link to the zip file that I can download with a proper download manager. Aircraft Maintenance - Using a high school diploma to fix what a college degree just f***ed up. "Life is too short to drink cheap beer." |
Alphea Abbra
Common Sense Ltd Nulli Secunda
744
|
Posted - 2014.04.12 18:02:00 -
[905] - Quote
Aaand unstickied. Well, at least we know that CCP Atropos cannot be trusted on any subject.
The anniversery of CCP Atropos inflicting the new launcher on us is nearly here. Let's hope she's not going to repeat her actions. |
BackStreet Babe
ZC Industries Dark Stripes
0
|
Posted - 2014.04.20 17:20:00 -
[906] - Quote
Alphea Abbra wrote:Aaand unstickied. Well, at least we know that CCP Atropos cannot be trusted on any subject.
The anniversery of CCP Atropos inflicting the new launcher on us is nearly here. Let's hope she's not going to repeat her actions.
wow has it really been a year of this crappy launcher.
CCP Atropos hows the fixes coming on? |
Balder Verdandi
Czerka.
218
|
Posted - 2014.04.22 23:41:00 -
[907] - Quote
BackStreet Babe wrote: wow has it really been a year of this crappy launcher.
CCP Atropos hows the fixes coming on?
What's it going on now, 6 months since her last post on this thread?
Yeah, way to go CCP. Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
Alphea Abbra
Common Sense Ltd Nulli Secunda
751
|
Posted - 2014.05.03 16:45:00 -
[908] - Quote
I was going to post with 3 weeks to go, but some things came in the way. With now 18 days til the 1-year-day of the new launcher system, I'd like to know if AWESOME is coming?
The normal cycle, I am told, is bollocks and promises now, and some of those promises are delivered in some increment of 18 months later. If that is overall true, we might get AWESOME in just 6-+ month. By now, I have forgotten exactly what it is that I am looking forward to, that's the nature of waiting a year for it, but I am certain that with a year to work on that particular AWESOME, CCP Atropos will have made a better job of it than the launcher she delivered a year ago - almost to date. |
Balder Verdandi
Czerka.
218
|
Posted - 2014.05.05 22:21:00 -
[909] - Quote
No kidding.
I still don't know what we were supposed to get, so maybe we got it and never realized what it was because it was so special.
Or, its the typical CCP bag of manure and we got exactly what we knew it was. Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
|
Arya Yeshe
Science and Trade Institute Caldari State
0
|
Posted - 2014.05.07 02:20:00 -
[910] - Quote
Just subscribed EVE using Steam, I played yesterday but today the launcher just gives me "steam authentication failed" And before this I used the option "VERIFY INTEGRITY OF GAME CACHE"
2014-05-06 23:03:08,515 - root - update - INFO - initialize progress bar (13305772041L,) {} 2014-05-06 23:03:08,515 - root - update - INFO - progress: Initializing... 2014-05-06 23:03:08,515 - carbon - checksum - INFO - Checksum for resDX9Scene.stuff#sha1 not in db, calculating... 2014-05-06 23:03:09,401 - carbon - checksum - INFO - Checksum for res\audio\578687627.wem#sha1 not in db, calculating... 2014-05-06 23:03:09,421 - carbon - checksum - INFO - Checksum for res\audio\114511754.wem#sha1 not in db, calculating... 2014-05-06 23:03:09,451 - carbon - checksum - INFO - Checksum for res\audio\17725759.wem#sha1 not in db, calculating... 2014-05-06 23:03:09,480 - carbon - checksum - INFO - Checksum for res\audio\534767177.wem#sha1 not in db, calculating... 2014-05-06 23:03:09,513 - carbon - checksum - INFO - Checksum for resPlaceableMinmatar.stuff#sha1 not in db, calculating... 2014-05-06 23:03:09,668 - carbon - checksum - INFO - Checksum for res\audio\710352788.wem#sha1 not in db, calculating... 2014-05-06 23:03:09,713 - carbon - checksum - INFO - Checksum for res\audio\611526865.wem#sha1 not in db, calculating... 2014-05-06 23:03:09,759 - carbon - checksum - INFO - Checksum for res\audio\500089399.wem#sha1 not in db, calculating... 2014-05-06 23:03:09,769 - carbon - checksum - INFO - Checksum for res\audio\308273465.wem#sha1 not in db, calculating... 2014-05-06 23:03:09,788 - carbon - checksum - INFO - Checksum for resDX9MinmatarShips00.stuff#sha1 not in db, calculating... 2014-05-06 23:03:11,272 - carbon - checksum - INFO - Checksum for res\audio\922418759.wem#sha1 not in db, calculating... 2014-05-06 23:03:11,273 - carbon - checksum - INFO - Checksum for resDX9SpecialShips.stuff#sha1 not in db, calculating... 2014-05-06 23:03:11,598 - carbon - checksum - INFO - Checksum for resInteriorShared.stuff#sha1 not in db, calculating... 2014-05-06 23:03:12,186 - carbon - checksum - INFO - Checksum for bulkdata\2002400001.cache2#sha1 not in db, calculating... 2014-05-06 23:03:12,187 - carbon - checksum - INFO - Checksum for res\audio\704049187.wem#sha1 not in db, calculating... 2014-05-06 23:03:12,206 - carbon - checksum - INFO - Checksum for resCharacterModularMaleHiRes01.stuff#sha1 not in db, calculating... 2014-05-06 23:03:13,302 - browser - browser - INFO - Received OnURLLoaded for URL=https://client.eveonline.com/launcherv3/en?steam_token= (status: 200 | websites awaiting load: 0) 2014-05-06 23:03:13,302 - browser - browser - WARNING - unknown browser command: 'launcher:javascriptReady' 2014-05-06 23:03:16,563 - carbon - checksum - INFO - Checksum for res\audio\830853304.wem#sha1 not in db, calculating... 2014-05-06 23:03:16,582 - carbon - checksum - INFO - Checksum for res\audio\459151544.wem#sha1 not in db, calculating... 2014-05-06 23:03:16,624 - carbon - checksum - INFO - Checksum for bulkdata\1800003.cache2#sha1 not in db, calculating... 2014-05-06 23:03:16,625 - carbon - checksum - INFO - Checksum for res\audio\198019453.wem#sha1 not in db, calculating... 2014-05-06 23:03:16,648 - carbon - checksum - INFO - Checksum for resCharacterMisc.stuff#sha1 not in db, calculating... 2014-05-06 23:03:18,657 - root - controllerfunctions - INFO - Exiting launcher 2014-05-06 23:03:18,657 - root - controllerfunctions - INFO - disable 2014-05-06 23:03:18,657 - root - update - INFO - UpdateThread received stop signal 2014-05-06 23:03:19,178 - root - controllerfunctions - INFO - done exiting 2014-05-06 23:03:20,246 - ch_status - log - CH_LOG - Launcher run successful
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Arya Yeshe
Science and Trade Institute Caldari State
0
|
Posted - 2014.05.07 02:27:00 -
[911] - Quote
Now the part having the error when the launcher tries to connect to Steam:
2014-05-06 23:03:04,782 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): clientlogger.eveonline.com 2014-05-06 23:03:05,598 - root - initialization - INFO - Sending logs True 2014-05-06 23:03:05,599 - root - initialization - INFO - Running from u'F:\\games\\Steam\\steamapps\\common\\Eve Online' 2014-05-06 23:03:05,599 - root - initialization - INFO - Working directory u'F:\\games\\Steam\\steamapps\\common\\Eve Online' 2014-05-06 23:03:05,614 - root - initialization - INFO - {'LauncherSettings': {'Launcher Version': '2.1.655130', 'Game Client Version': '779327', 'Platform': 'Windows 7', 'Default Language': 'en-us', 'Game Server Name': 'Tranquility', 'Chosen Language': 'en'}} 2014-05-06 23:03:05,697 - root - controller - INFO - Steam API initialized? False 2014-05-06 23:03:05,740 - browser - browser - INFO - cefbrowser initialized 2014-05-06 23:03:05,750 - root - assets - WARNING - cwd doesn't contain assets: u'F:\\games\\Steam\\steamapps\\common\\Eve Online' 2014-05-06 23:03:05,788 - root - selfupdate - INFO - Running update cleanup... 2014-05-06 23:03:05,788 - root - selfupdate - INFO - appdata: F:\games\Steam\steamapps\common\Eve Online\launcher\appdata 2014-05-06 23:03:05,789 - root - selfupdate - INFO - rightFolderName = EVE_Online_Launcher-2.1.655130.win32 2014-05-06 23:03:05,790 - root - selfupdate - INFO - Local version: 2.1.655130 2014-05-06 23:03:05,790 - root - selfupdate - INFO - cache dir: F:\games\Steam\steamapps\common\Eve Online\launcher\cache 2014-05-06 23:03:05,790 - root - selfupdate - INFO - Downloading update from https://web.ccpgamescdn.com/launcher/tranquility/selfupdates.htm 2014-05-06 23:03:05,796 - root - controllerfunctions - WARNING - Could not retrieve steam token 2014-05-06 23:03:05,796 - overrides - overrides - WARNING - Detected region as ccp
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Moira Aishai
State War Academy Caldari State
0
|
Posted - 2014.05.07 03:01:00 -
[912] - Quote
Arya Yeshe wrote:Now the part having the error when the launcher tries to connect to Steam: 2014-05-06 23:03:04,782 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): clientlogger.eveonline.com 2014-05-06 23:03:05,598 - root - initialization - INFO - Sending logs True 2014-05-06 23:03:05,599 - root - initialization - INFO - Running from u'F:\\games\\Steam\\steamapps\\common\\Eve Online' 2014-05-06 23:03:05,599 - root - initialization - INFO - Working directory u'F:\\games\\Steam\\steamapps\\common\\Eve Online' 2014-05-06 23:03:05,614 - root - initialization - INFO - {'LauncherSettings': {'Launcher Version': '2.1.655130', 'Game Client Version': '779327', 'Platform': 'Windows 7', 'Default Language': 'en-us', 'Game Server Name': 'Tranquility', 'Chosen Language': 'en'}} 2014-05-06 23:03:05,697 - root - controller - INFO - Steam API initialized? False 2014-05-06 23:03:05,740 - browser - browser - INFO - cefbrowser initialized 2014-05-06 23:03:05,750 - root - assets - WARNING - cwd doesn't contain assets: u'F:\\games\\Steam\\steamapps\\common\\Eve Online' 2014-05-06 23:03:05,788 - root - selfupdate - INFO - Running update cleanup... 2014-05-06 23:03:05,788 - root - selfupdate - INFO - appdata: F:\games\Steam\steamapps\common\Eve Online\launcher\appdata 2014-05-06 23:03:05,789 - root - selfupdate - INFO - rightFolderName = EVE_Online_Launcher-2.1.655130.win32 2014-05-06 23:03:05,790 - root - selfupdate - INFO - Local version: 2.1.655130 2014-05-06 23:03:05,790 - root - selfupdate - INFO - cache dir: F:\games\Steam\steamapps\common\Eve Online\launcher\cache 2014-05-06 23:03:05,790 - root - selfupdate - INFO - Downloading update from https://web.ccpgamescdn.com/launcher/tranquility/selfupdates.htm2014-05-06 23:03:05,796 - root - controllerfunctions - WARNING - Could not retrieve steam token 2014-05-06 23:03:05,796 - overrides - overrides - WARNING - Detected region as ccp Hello Arya I have the same problem I submitted a ticket and the answer they gave me was that " Unfortunately we will not be able to assist you with this issue. This issue is with the Steam authentication service and the Steam team is working on resolving this issue, please try again in a few minutes. " so I guess we have to wait till this is fixed.
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Alphea Abbra
Common Sense Ltd Nulli Secunda
755
|
Posted - 2014.05.21 13:28:00 -
[913] - Quote
It is today May the 21st, 2014. Only 6 months to go, CCP? |
Almethea
Trans Stellar Express
138
|
Posted - 2014.05.21 17:46:00 -
[914] - Quote
maybe atropos working for RIOT?
so keep dreaming about a proper solution? WTS BPO : https://forums.eveonline.com/default.aspx?g=posts&t=307169 |
Locii
Zebra Corp Gentlemen's Agreement
38
|
Posted - 2014.05.27 14:10:00 -
[915] - Quote
launcher is still ****. multiboxing is still much more painful using the launcher.
by pass still the best option.
good to see you have improved the launcher, oh wait you have done nothing in a year, how CCP of you CCP |
Alphea Abbra
Common Sense Ltd Nulli Secunda
779
|
Posted - 2014.07.04 23:42:00 -
[916] - Quote
And we're approaching those 18 months that was traditionally necessary for botched features to get a needed fix. Can we hope that the promises of AWESOME will conform to this cycle?
Or at least a definite promise that the bugfix will not be taken away from us, that would qualify for me at this point. |
Alphea Abbra
Common Sense Ltd Nulli Secunda
802
|
Posted - 2014.09.17 06:10:00 -
[917] - Quote
Alphea Abbra wrote:And we're approaching those 18 months that was traditionally necessary for botched features to get a needed fix. Can we hope that the promises of AWESOME will conform to this cycle?
Or at least a definite promise that the bugfix will not be taken away from us, that would qualify for me at this point. I'm too lazy and/or forgetful to check how long since last dev. reply.
Safe to say, I'm not particularly impressed. |
Balder Verdandi
Czerka.
225
|
Posted - 2014.09.17 08:19:00 -
[918] - Quote
Almethea wrote:maybe atropos working for RIOT?
so keep dreaming about a proper solution?
Sadly, no.
She posted something yesterday about the launcher not downloading a patch like it's supposed to, so I think she's given up on this thread as it's been like 9 months.
The possible good news could be that in about 3 months there's a chance we might get a fix for this.
Maybe.
If we hold our breath.
While riding unicorns.
And clicking our ruby red slippers together. Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
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Riddler Lehman
Royal Aeronautics and Space Corporation
0
|
Posted - 2014.09.17 12:55:00 -
[919] - Quote
Having this problem for the last day and a half - launcher falling over trying to read the info file from the client node, but the file can be read in chrome. |
Ame Umida
Quovis The Bastion
16
|
Posted - 2014.09.17 20:37:00 -
[920] - Quote
Idk what you guys are doing but i have no problems launching multiple extentions of exefile and multiboxing. I only use the launcher when i need to update or fix the client. |
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Balder Verdandi
Czerka.
225
|
Posted - 2014.09.18 08:00:00 -
[921] - Quote
Ame Umida wrote:Idk what you guys are doing but i have no problems launching multiple extentions of exefile and multiboxing. I only use the launcher when i need to update or fix the client.
Really, this is the only way to effectively multi-box. I've heard CCP wanted to remove the EXEFILE altogether, but I'm not sure what their plans are now since we've not heard much in 9 months. Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
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Rain6637
Team Evil
19569
|
Posted - 2014.09.18 19:13:00 -
[922] - Quote
I've started using the launcher 12x... it's an extra step and requires some lead time but it would seem it can't really be helped. President of the Commissar Kate Fanclub | Rainfleet on Twitch | Twitter | Rainfleet mk.III | Imgur |
Balder Verdandi
Czerka.
225
|
Posted - 2014.09.19 04:30:00 -
[923] - Quote
I'd like to help it into the waste bin. Long live the failure of "Unified Inventory"! Player Owned Station fix dated back to 2006!
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Rain6637
Team Evil
19570
|
Posted - 2014.09.19 09:02:00 -
[924] - Quote
I do want to say that as I'm moving through these programming, 3d graphics, and traditional art classes, it has occurred to me that maybe we don't know what we're asking for. President of the Commissar Kate Fanclub | Rainfleet on Twitch | Twitter | Rainfleet mk.III | Imgur |
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CCP Atropos
C C P C C P Alliance
410
|
Posted - 2014.09.22 10:45:00 -
[925] - Quote
Whilst I appreciate the valid feedback and discussion that's occurred regarding the EVE Launcher, this thread is both considerably out of date and wildly off topic. If you wish to further discuss the EVE Launcher in a productive manner, I would welcome any threads you would wish to open on the matter in the relevant forum. EVE Launcher - Team Special Circumstances |
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