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Author |
Thread Statistics | Show CCP posts - 14 post(s) |

Yoritomo Aleta
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Posted - 2007.08.29 00:41:00 -
[1]
Using 3 Broadband in Ireland. Keep getting disconnected after about 5 minutes. I am guessing that the connection is being throttled to 0kbps and thus the client is losing connection to the server.
Anyone else have this issue, either with the above ISP or someone else.
Thanks,
Gav
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Mordrake
ComNav Resources SunStorm Dominion
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Posted - 2007.08.29 01:18:00 -
[2]
Just lost a Nighthawk to connection loss.....
Not like it was a large battle, just me and a small low sec band of campers.
Reconnected just in time to see the last of my structure go ; [
Has not happened to me in a loooong time and the last time I think it was a big 0.0 fleet battle with 200+ ships on grid
Hope it was just a fluke thing and not related to todays patch.
"Arte et Marte" |

Ethan Hunte
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Posted - 2007.08.29 02:39:00 -
[3]
do either of you guys use two accounts?
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Hotshothotshot1
Atomic Heroes The OSS
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Posted - 2007.08.29 04:09:00 -
[4]
I've been disconnected like 20 times today. I only run 1 client and only use that pc to play eve. Everytime i warped to something(station/gate) with my gangmates(14 members) on it i lose connection just when i get out of warp. Very very anoying and very distrubing.
lucky me i didnt lose my ship, eventhough we were pvping
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Ethan Hunte
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Posted - 2007.08.29 04:25:00 -
[5]
losing connection all the time here too.
won't even show the number of players on now, just hangs at, checking status.
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vanara
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Posted - 2007.08.29 05:18:00 -
[6]
this has ben happening to me too just it dc's me w/e the game feels like it...i petitiond in game earlier today around 2pm i think and i still havnt goten a reply.
very anoying...ruins my missions mining and just the fun of the game 
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Ethan Hunte
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Posted - 2007.08.29 16:12:00 -
[7]
anyone else? can we keep this to the top? alot of people are getting random often disconnects.
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Mordrake
ComNav Resources SunStorm Dominion
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Posted - 2007.08.29 16:55:00 -
[8]
Originally by: Ethan Hunte do either of you guys use two accounts?
I have 3 accounts but just had one up and running at the time.
"Arte et Marte" |

Abyss Cube
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Posted - 2007.08.29 17:15:00 -
[9]
Nothing new to me. Since about 4 weeks "Connection lost" happens to me about every 30 min. I'm running 2 accounts on one PC.
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Aaron Mirrorsaver
The Coalition Of Buccaneers Mercenary Services
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Posted - 2007.08.29 17:35:00 -
[10]
Happens every three minutes here. -- Greater Love hath no man than this; that a man lay down his life for his friends.
Mercenary Services Recruiting |
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Ambro Senter
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Posted - 2007.08.29 17:40:00 -
[11]
Yep, same here. Wasn't like this yesterday, but now, I can't even open my cargo window in the station before I get disconnected.
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Aaron Mirrorsaver
The Coalition Of Buccaneers Mercenary Services
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Posted - 2007.08.29 17:43:00 -
[12]
for me it only happens when I have both my clients on logged on.
I did a fresh install, removed all caches from the my documents area etc... installed the client in two separate folders with the installer, ran the patch on each of them separately...
can only have one client going at a time. -- Greater Love hath no man than this; that a man lay down his life for his friends.
Mercenary Services Recruiting |

DeadDuck
Amarr IONSTAR Curatores Veritatis Alliance
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Posted - 2007.08.29 17:51:00 -
[13]
Same here... 
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Aaron Mirrorsaver
The Coalition Of Buccaneers Mercenary Services
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Posted - 2007.08.29 18:15:00 -
[14]
I urge everyone to edit there posts with their specs. Submit a bug report using the logserver.exe in Eve folder.
run the program, click new job, then run eve online, play as normal, while it logs stuff in the background. I crashed right on time ten minutes after playing and the server caught the error. Hopefully CCP will know what it means.
But it had something to do with an unhandled exception with the file bluepy.py Might not be a connection issue at all as I thought, it might be a client crash/bug but just because I saw disconnected from server when it crashed me to desktop after exiting the game, I assume it only put me back at the desktop as eve always does because its been disconnected. But it could also be a crash, and hence the disconnection, I have no clue, can anyone say?? It didn't crash with any error except that it lost connection.
now how do I submit a bug report ...
system specs:
WinXP Home SP 2 core 2 duo 2.1ghz 2 GIG 633 ram 320 GIG harddrive Nvidia 7900GS 256mb
-- Greater Love hath no man than this; that a man lay down his life for his friends.
Mercenary Services Recruiting |

Arzal
Caldari Union Aerospace Corporation
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Posted - 2007.08.29 19:19:00 -
[15]
yep, having the same problem, just was pvping and got dropped halfway through a fight, and he got away! I want my sec status back!lol
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Svender Atreides
Gallente Klingon Liberation Front
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Posted - 2007.08.29 20:31:00 -
[16]
Edited by: Svender Atreides on 29/08/2007 20:33:31 Same here 2 accounts on one computer. disconnects regularly now where as four weeks ago was getting maybe 3-4 hours before it happend. Cost me a hyperion with t2 gear while in mission. reported this to CCP via petition and got reply no problem their end.
Glad i am not the only one my symptoms are that the screen behaves like i'm lagged up for aroun 2-5 mins then get connection lost message. also when log in screen appears it hangs at system check part and i have to close it and reopen it to log back in will run test
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Amber Sersa
Gallente
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Posted - 2007.08.29 20:45:00 -
[17]
Edited by: Amber Sersa on 29/08/2007 20:47:35 Just got this from LogServer.exe:
146632007.08.29 20:39:24:515UserError: [GPSTransportClosed.infomodal] Connection Lost - The machoNet service is stopping {'what': 'The machoNet service is stopping'}
I can't do squat, at the moment. Maybe fly around for 10 secs but then everything stops.. And it disconnects after every warp jump I try. Or if I try to open any window, cargo, people window etc..
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Aaron Mirrorsaver
The Coalition Of Buccaneers Mercenary Services
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Posted - 2007.08.29 21:44:00 -
[18]
Edited by: Aaron Mirrorsaver on 29/08/2007 21:45:54 I got that in my log thing too, but thats not the error, thats probably just you clicking something after you've been disconnected, butt he client is still seem to be working.
look for unhandled exception, it'll have a yellow icon next to it.
Quote:
Glad i am not the only one my symptoms are that the screen behaves like i'm lagged up for aroun 2-5 mins then get connection lost message
yeah thats how it happens to me as well. only i dont give it 5 minutes now, I X it as soon as i realise the connection is gone. -- Greater Love hath no man than this; that a man lay down his life for his friends.
Mercenary Services Recruiting |

Pyros
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Posted - 2007.08.29 21:45:00 -
[19]
Keep crashing after ¦10sec. Reinstalling the whole deal - hope it fixes things up... 
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Arzal
Caldari Union Aerospace Corporation
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Posted - 2007.08.29 22:34:00 -
[20]
Quote:
Glad i am not the only one my symptoms are that the screen behaves like i'm lagged up for aroun 2-5 mins then get connection lost message
same here
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Svender Atreides
Gallente Klingon Liberation Front
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Posted - 2007.08.29 22:53:00 -
[21]
changed bin file's on both installs of eve on me computer. still got disconnect but only on one account this time ... strange. looking through logs atm .. will report back if i find anything
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Bluemaxs
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Posted - 2007.08.29 23:53:00 -
[22]
I lost also connection a few times..not as frequent as some reported here tho.
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Gootz Sanderson
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Posted - 2007.08.30 03:07:00 -
[23]
All day today I get disconnected constantly. i think ive reconnected to eve about 50 times today. I'm only on trial but i really like this game and want to switch to a full account, but this is getting kind of annoying.
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Ethan Hunte
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Posted - 2007.08.30 16:00:00 -
[24]
i cant play at all, on two accounts... ill get disconencted flying through 0.0 then ccp will say, we cant replace your ship.
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Aaron Mirrorsaver
The Coalition Of Buccaneers Mercenary Services
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Posted - 2007.08.30 16:12:00 -
[25]
431192007.08.29 18:07:00:102Unhandled exception in tasklet <bluepy.TaskletExt object at 0x020FBAD8>
That is the first error the log recorded.
then:
C:\Documents and Settings\ethan\Desktop\DISCONNECTION.lbw
431292007.08.29 18:07:00:106EXCEPTION #3 logged at 8/29/2007 2:06:59 PM Unhandled exception in TaskletExt 431302007.08.29 18:07:00:106Caught at: 431312007.08.29 18:07:00:106//lib/bluepy.py(41) in __call__ 431322007.08.29 18:07:00:106Thrown at: 431332007.08.29 18:07:00:106//lib/bluepy.py(25) in __call__ 431342007.08.29 18:07:00:106//ui/services/menusvc.py(2829) in execaction 431352007.08.29 18:07:00:107//ui/services/menusvc.py(3956) in stargatejump 431362007.08.29 18:07:00:107//script/sys/sessions.py(2691) in performsessionchange 431372007.08.29 18:07:00:107//script/sys/sessions.py(2632) in __raisepscip
then more log, then a whole bunch of other entries like above, saying a problem with taskletext
-- Greater Love hath no man than this; that a man lay down his life for his friends.
Mercenary Services Recruiting |

Ethan Hunte
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Posted - 2007.08.30 20:40:00 -
[26]
dev response to this critical issue would be appreciated.
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Arzal
Caldari Union Aerospace Corporation
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Posted - 2007.08.30 21:14:00 -
[27]
Edited by: Arzal on 30/08/2007 21:14:44 hmm I wrote a petition, but it seems the lag got that too...... a dev responce would be very usefull. even if just to say they are looking into it.
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Arkeladin
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Posted - 2007.08.31 00:41:00 -
[28]
Same here, slightly different error though:
C:\Documents and Settings\John Mesiavch\Desktop\ArkeladinError2.lbw
12042007.08.31 00:22:03:401EXCEPTION #1 logged at 8/30/2007 7:22:02 PM 12052007.08.31 00:22:03:401Caught at: 12062007.08.31 00:22:03:401//lib/bluepy.py(25) in __call__ 12072007.08.31 00:22:03:401//script/sys/servicemanager.py(206) in stop 12082007.08.31 00:22:03:401Thrown at: 12092007.08.31 00:22:03:401//script/sys/servicemanager.py(204) in stop 12102007.08.31 00:22:03:401//ui/shared/comtool/lscengine.py(466) in stop 12112007.08.31 00:22:03:401//ui/shared/comtool/lscengine.py(452) in __savechannelprefs 12122007.08.31 00:22:03:401//ui/shared/comtool/lscengine.py(253) in getrookiehelpchannel 12132007.08.31 00:22:03:401//script/net/servicecallgpcs.py(680) in __call__ 12142007.08.31 00:22:03:401//script/net/servicecallgpcs.py(253) in remoteservicecallwithoutthestars 12152007.08.31 00:22:03:401//script/net/objectcallgpcs.py(229) in calldown 12162007.08.31 00:22:03:401//script/net/exceptionmappinggpcs.py(26) in calldown 12172007.08.31 00:22:03:401//script/net/exceptionwrappergpcs.py(107) in calldown 12182007.08.31 00:22:03:401//script/net/machonet.py(3328) in _blockingcall 12192007.08.31 00:22:03:401//script/net/machonet.py(3430) in _gettransports 12202007.08.31 00:22:03:401Exception: 12212007.08.31 00:22:03:401UserError: [GPSTransportClosed.infomodal] Connection Lost - The transport has not yet been connected, or authentication was not successful. {'what': 'The transport has not yet been connected, or authentication was not successful.'} 12222007.08.31 00:22:03:402Arguments: 12232007.08.31 00:22:03:402self :<MachoNet Service> 12242007.08.31 00:22:03:402address :Address::Any(service="LSC",callID="None") 12252007.08.31 00:22:03:402transport :None 12262007.08.31 00:22:03:402Locals: 12272007.08.31 00:22:03:402Thread Locals: 12282007.08.31 00:22:03:402eve.session was <Session: (sid:17, mutating:0, corprole:0x0, languageID:EN, role:0x1L, rolesAtAll:0x0, rolesAtHQ:0x0, rolesAtBase:0x0, rolesAtOther:0x0)>
Game is only playable for 4 minutes at a time for me, I'll often time out just traveling in a 'roid field.
Wondering if the devs realize that this connection timeout issue is a gamebreaker, why pay $15/month for a game that you can only play in 4-minute increments?
I've tried the PingPlotter connection route, it shows random dropouts between my ISP (Cox Communications) and a isp called "linw". There are no intermediate hops between my ISP and the linw ones, and I have a total of 14 hops from my local ISP entry point and CCP's server in London. There really shouldn't be any problem.
Anyway, other online programs function just fine. Next step in trying to troubleshoot this is to see if there's firewall issues - I really don't like shutting off my firewall, but guess will have to temporarily.
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Aaron Mirrorsaver
The Coalition Of Buccaneers Mercenary Services
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Posted - 2007.08.31 01:34:00 -
[29]
if it was working before the patch, why should have to change the way you have things setup?
if you played with your firewall on, why should you have to change now? what's this ping plotter thing? -- Greater Love hath no man than this; that a man lay down his life for his friends.
Mercenary Services Recruiting |

Arkeladin
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Posted - 2007.08.31 06:19:00 -
[30]
Originally by: Aaron Mirrorsaver Edited by: Aaron Mirrorsaver on 31/08/2007 02:12:32 Edited by: Aaron Mirrorsaver on 31/08/2007 01:56:18 Edited by: Aaron Mirrorsaver on 31/08/2007 01:38:49 if it was working before the patch, why should have to change the way you have things setup?
if you played with your firewall on, why should you have to change now?
edit: i googled pingplotter, installed and ran it, round trip is 199ms, all things showing fine, I have it set to scan every 10 seconds, keep it updated, eventually I showed tge1-2.fr3.lon.llnw.net to go to 50 percent packetloss, then it went to 100% then one minute after that I lost connection, so no data reaching me then so the server disconnects me, am I right? Why doesn't it go an alternate route?
further edit: it disconnected when it was not at any packetloss at all, so I am back at square one.
can you guys run a scan with ping plotter while playing eve, set it to refresh the scan like every 10 seconds. and see if that same server gives you trouble.
Reason I disabled firewall/AV? Simple - basic troubleshooting, you try and remove anything that may be causing the problem. Then, by process of elimination you can track down the real culprit. So, was eliminating any possible factors on my computer that could be causing the disconnects.
Hope the devs can tell us something soon, even if it's only "we're working on it" - as I said, this is a gamebreaker for those afflicted.
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