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| Author |
Thread Statistics | Show CCP posts - 3 post(s) |
djaedel adinasi
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Posted - 2008.06.23 23:09:00 -
[301]
I was fortunate to 'only' be in a lvl 1 mission during these maddening dc's. Heaven help me if I was in a lvl 3 or 4 with Battleships breathing down my butt.
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WILWARMAN
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Posted - 2008.06.23 23:14:00 -
[302]
ive lost galente velator Frigate wilth bluprints:( for this problem :(((
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Subakai
Sanguine Shipyards
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Posted - 2008.06.23 23:16:00 -
[303]
Unfortunately, severing the connection has not solved the connection issues I have been reporting for months. Strangely, the connection issues stopped immedietly after the release of the Empyrean Age initial patch, for about a week. Now they have returned with a vengence. Even the small window of login ability I had in the wee hours of the morning is now riddled with disconnects.
I know this is not CCP's fault. No one owns this problem. The ISP's think they are delivering adequate service, CCP thinks it is delivering adequate service, and I think my OS is just tickety boo.
But it IS CCP's problem. The ISP's don't care particularly, no advantage to spending time on a problem that to them is limited in scope and fivilous, it's a game after all! CCP does care, but they have little leverage to wield. I care, but I can always go play another game, or get back to work like I should in the first place. ;-) CCP is the only one with a lot to gain or lose because of the issue, and they are fighting with their hands tied, a blindfold on, and with one foot nailed to the floor.
But they are selling a service that is utilizing a third party technology. Maybe that technology is not up to it. Maybe there should be some serious design time spent on analyzing and revising the transport requirements and methods between the EVE Client and server.
I'd put my money on CCP having the technical ability, and resources, to solve this. Meanwhile, it sure is hard to be patient.
I've just let one of my 3 accounts expire. Another one goes next month. If I can't play, by the end of the year I'll be back to playing Solitaire. I love EVE. Wish I could be there.
--
Subakai
CEO SASY |
Khan Salo
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Posted - 2008.06.23 23:16:00 -
[304]
I think we should estimate our losses in ISK, transform it to GTC, transform it to $ or Euros and demand it from Limelight with probability of applying to the court.
Lol extra cash for CCP lol. 
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Cors
It's A Trap
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Posted - 2008.06.23 23:27:00 -
[305]
To CCP, thanks for the update. Send Limelight a link to this thread, and see what some of their indirect customers are thinking of them :)
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Falcyon
G-Man Industries
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Posted - 2008.06.23 23:30:00 -
[306]
Edited by: Falcyon on 23/06/2008 23:32:14
Oh give it a rest, all of you. CCP overtly stated that they've shut off the LimeLight connection until they have full assurance that it's working properly. That's well enough for me.
And if by "lacking explanation" you mean they haven't said anything new since 8 measly hours ago, then yes, they haven't. Who cares? They're working on the issue.
Cut CCP some slack, will ya? The world hasn't ended and all your favorite websites still exist, not to mention Eve itself. Stop whining and scurry back to the game already.
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Thread on idea for Ship/Module Customization, Depreciation, and Towing |
Erick Govantes
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Posted - 2008.06.23 23:33:00 -
[307]
If someone hasn't cleared this up by now, Limelight belongs to VALVE (makers of Half Life, a FPS)and more specifically runs Steam, one of CCP's three major outlets. People buy their Eve account via Steam and connect through it as well.
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Whiskey Charlie
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Posted - 2008.06.23 23:39:00 -
[308]
I have had this problem for 3 months. It begain with an occasional drop out. Then progressed to every 10 or 15 mins. Now, I cannot log on most of the day. I can log on for a short perod of time in the moring. Most of the time, I can log on at 0700 CST for a hour or so. When the peole logged on reaches about 20K then I drop out and can't log at all. I thought the problem was with my huges net SAT connection but it appears to some much larger. I had no problems with drop outs for over a year. Unless this gets fixed soon I will cancell my eve account. I can't see paying for something I can't use or enjoy. Mabe more should cancell their accounts.
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TQ Jones
Hadean Drive Yards
Archaean Cooperative
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Posted - 2008.06.23 23:41:00 -
[309]
Oddly enough, I've been having quite alot of disconnects in the past few weeks, but, yesterday and today, my connection has been exceptionally stable. If this is indeed due to the shutting down of connections through Limelight, CCP may have found their culprit. However, on this scale, chance does happen, so if I'm the only one who seems to have a better connection now, this may be a coincidence.
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Cadet TQ Jones
Mining & Transport Department
Logistics Division |
randomWTB
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Posted - 2008.06.23 23:52:00 -
[310]
within the past hour ive been disconnected 4x in a lvl 3 mission. In the past week i have seen over 50 disconnects. i dont think it's limelight as closing that connection has had 0 effect
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Diabolos137
Crystal Angels
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Posted - 2008.06.23 23:59:00 -
[311]
Telecity (London) who are quite a large pop in the UK have been having routing problems most of this evening. This in turn has effected Level3, BT and EasyNet(SkyBB) which will in turn effect a lot of people.
My advice for those in the UK at least is go get some sleep and wait till the morning as it is unlikely to be fully sorted by then.
Live And Let Live |
Molinaar Finn
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Posted - 2008.06.24 00:13:00 -
[312]
People,
There are about 30 major Internet Exchange Points that provide over 1 gigabits worth of throughput, one of which is in London, where data is routed to other places, internationally. Just like we players, CCP has to pay someone for the privilege of running their product through an ISP. If the ISP is having problems then that will reflect on the users' end.
Keep in mind that CCP IS doing what they can to solve the problem for us. I suggest in the meantime you all quit complaining, alter your normal play for a bit (take up mining or train a really long skill and find a hobby), until this matter is resolved. That way you won't lose ships. If you continue to put yours toon in harm's way KNOWING there is a disconnect issue...it's on YOU, not CCP so don't expect any reimbursement. It won't kill us to wait for CCP to locate another IXP/ISP, negotiate a contract and resume business as normal.
Keep in mind however that there are only so many companies providing international net-comm services and everyday, more and more people sign on. It's not the Eve code, it's not the patch. I personally monitored the main backbones here in the US for almost three hours and out of the 12 largest providers, four of them were having huge latency issues (delays in packet delivery). If something takes too long to respond to the server, the server automatically disconnects it to preserve system resources for others waiting.
Believe it or not, this type of thing was expected, that is why development of the WorldWideWeb 2 and 3 were started, years ago. Too many people, not enough bandwidth and providers. If any of you wants to really capitalize on this situation, get a small business loan, open up your own Internet Exchange Point for international connections and charge for it. We can always use more but please, try to provide at least a ONE gigabit thru-put. : )
Now, take a deeeeep breath, let it out slowly, and be patient. I've actually had the game not drop for 8 hours straight ( left it on all day) and no drop. I refreshed my IP with windows ipconfig, made the port and Eve IP trusted through my AV, turned off some adaware stuff, etc etc. Ultimately, it's about timing and load. CCP will get it fixed if they have to buy their own Data Transfer company to do it. They lose more if we are unhappy so believe me, they are working on it.
Sincerely,
A formerly disgruntled but now informed player.
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Scaldari Anitoba
Avalon WP2 Technologies
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Posted - 2008.06.24 00:13:00 -
[313]
I do not think it is unreasonable to ask CCP to replace our ship losses due to this problem. For one, replacing a ship does not cost them a dime. For two, it is COMPLETELY outside the players control and it HAS cost us something. A whole lot of isk in losses and that means TIME. I don't think they should reimburse lost play time, not like your skills were not ticking away in training and potential isk earned can not be proven. but for those of us who have lost our money making ships due to this problem think it is only just to replace them.
#########################
Fame, or Infamy. Just depends on which side writes the history. Regardless, to be remembered is to be immortal. I wish you all Immortality. |
Archemedes Killroy
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Posted - 2008.06.24 00:27:00 -
[314]
So there is some problem with limelight? That would explain some other issues I have had with podcast downloads dropping out or stalling during a download. I know my ISP doesn't shape against that stuff and I know that most of the downloads I was talking about go across the Limelight Content Delivery Network.
I haven't expirienced the same across the Akamai network.
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Please Wait
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Posted - 2008.06.24 00:29:00 -
[315]
In all being said the game is crashing and customers annoyed. I am now playing my 3rd mmo the only thing i can say is i would pay 50 or 100 bucks a month for the lack of issues in game play. The screaming childern that troll forums that give admins headaches would all go away. The adults who game for a pleasure would do so and people that used the service would undoubtly not have extra cash to buy gold/isk as to cheat thier way through the game. There is nothing like playing a game enjoy and having it fail after you have done everything you were suppose to do. This is a source of entertainment and as such can reflect the pricing that is spent in such industries. I spent 113 dollars on dinner last night, 210 dollars a month on cigerettes, and 1,000 dollars a year on my 2 dogs. i hate finding out that a service provider is to blame for a service i am paying for if that is that is the case get rid of them and find some one new. Paying some one for something that doesnt work is just a waste, quality over quantity. If it costs alot and least u can say "but it works".
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LiquidSteele
Canadian Imperial Armaments
EVESpace
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Posted - 2008.06.24 00:35:00 -
[316]
CCP offers a service in the form of EvE, not Limelight.
CCP pays Limelight for whatever they do but to say that CCP isnt at fault and shouldnt replace ships lost during this disconnection age we live in doesnt make sense.
And yes, i lost an expensive toy, hard for a dread to target anything when he is getting d/c every 90seconds.
LS |
Vanity6
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Posted - 2008.06.24 00:47:00 -
[317]
How can you just kick us like that with no warning, Im loosing train time as we speak. Total bs Please fix this soon.
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Jed Clampett
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Posted - 2008.06.24 00:57:00 -
[318]
There is both too much love and too much hate for CCP in this stream.
CCPs is not in direct control of the area having problems. That doesn't make them completely blameless. I suspect Limelight is a lowest bidder for CCP's outgoing connections to certain areas of the world. CCP does control the choice of providers. They just admitted so by temporarily dropping Limelight.
I suspect CCP will be getting a real cash refund for service agreement not met. If CCP is forced to seek a different provider in the long run expect any increased costs to be passed on to customer bills. So everyone should hope that this is just a brief bit of bad luck on Limelight and CCP's parts...and not a characteristic service quality problem with Limelight. Hop on CCP if they choose to keep Limelight despite repeated connection quality problems over the next couple months.
For all those supporters claiming replacing ships will put CCP out of business -- Keep in mind that CCP doesn't pay real cash to replace your lost ships etc. They pay GM labor though. However, I suspect that the difference is small between taking the replace ship actions and politely blowing you off in a petition...unless they write a macro to toss out all disconnect petitions. Of course they could also write a macro to replace all losses associated with a disconnect in their logs for this period as well.
As for cause...I suspect that as a new provider Limelight doesn't have much redundant or spare capacity in their routers. They might be being cheap or they might simply not have gotten around to knowing where they most critically need such capacity. Hopefully they can design and get a solution in place rapidly.
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LT Stinger
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Posted - 2008.06.24 01:01:00 -
[319]
The biggest problem is is this new faction warefare the ccp servers couldnt handle 140 ppl in a system at 1 time now they have 500 - 1000 its very very wrong
lag was ridiculous before now its at the point where its not worth playing the game stupid ccp
as i have read earlier you zonks didnt put any pre planning into this did you fools.
Your mighty eve game is about to be abbandoned by many players if you seriously dont get it together.
I will come c you at the unemplyment que soon ok, when u loose enough players to send you broke lol.
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necrodeus
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Posted - 2008.06.24 01:04:00 -
[320]
CCP has done the only thing they can do for the meantime, and thats discontinue use of limelight until they pinpoint the exact problem. I experienced a similar problem with at&t a few years ago, and if im not mistake eve would not be paying limelight, but rather your isp would be. Limelight just happens to be a common regional backbone if you would, that connects to eves servers. Eve has from my understanding blocked limelight, and essentially is forcing all traffic to be redirected through another backbone, thus preventing packet loss. Often its a setting on your NIC in the way that it sends packets. When backbones like AT&T or limelight upgrade hardware, or software, sometimes it cant handle the way older NIC's package information. So again if you want to ***** at anyone, direct it towards your ISP or limelight, or both, ccp however can only do so much. If anything I stated is blatantly wrong please correct me as its mostly an educated guess based on my limited understanding of regional network structures.
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Brema Gangrel
BBK Corp
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Posted - 2008.06.24 01:05:00 -
[321]
In the UK, have yet to be disconnected with the optional patch installed (also uninstalled it as well just to double check stuff).
Now saying that, i do have US members in my Corp who have been getting DC'd on a regular basis... although saying that, it appears to have been cleared up a little bit currently.
Looks like it might have resolved some issues for people, but again depending on routing the extra load could cause other issues.
Now saying that, the only time i HAVE had issues with MMO's was when i was routed through London when one of the nodes there decided to take a swan dive.
That was sorted out a few hours later though. On the other hand though, i have seen other UK people (Virgin Media customers) had issues for longer.
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Jed Clampett
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Posted - 2008.06.24 01:13:00 -
[322]
Actually most industrial countries have excess Internet bandwidth in terms of fiber and transmitters. Internet 2 and 3 deal with internet addressing issues and the router throughput issues the old network addresses cause.
However...routers are like hard drives, in that hardware technology for the current routing standards keeps on advancing past the predictions of doomsayers. So right now any bandwidth shortages stem from the pain in the ass of constant upgrade and the reluctance of ISP accountants to permit replacing hardware that has not lasted the planned or legal depreciation cycle.
For those in the US the situation is exactly like Sprint cellular technology and may even involve Sprint. Its not that better, faster solutions don't exist is just that some companies and universities decided not to pay for upgrades for the last 2-7 years. For those overseas Sprint went from top of the line cellular company to lower end and financial troubles due to 30%-40% customer losses (started with overextended on mergers and then went ultraconservative on operations).
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Grath Telkin
Evolving Paradigms
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Posted - 2008.06.24 01:17:00 -
[323]
playing from D.C.
Not one crash all weekend, even load in and out of Jita with no problems.
The game is running fine, your *****ing at the wrong people.
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Cyxopyc
The Dead Parrot Shoppe Inc.
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Posted - 2008.06.24 01:27:00 -
[324]
=============================================
=============================================
I have a feeling many players posting here may not have noticed but the problem that this thread is all about is now gone.
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If you have continuing trouble with disconnections this is not the place to post about it. Read the bio on this character in game "DisconnectedFromEVE1". Learn how to use the PingPlotter program. You will find out exactly where the problem you are experiencing is located.
==
Support fixing the EVE UI |
Start Crying
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Posted - 2008.06.24 01:29:00 -
[325]
 Originally by: Franga
Who the hell are Limelight?
Limelight is a Content Distribution Network. Kind of like Limewire is... I had problems with Limelight at work.. they were saturating our DS3, and from our end, it looked like a DDoS attack, originating from Limelight. We got their (Limelight's) engineers to block all traffic going to our IP blocks, and our DS3 came back up.
You have to fight a lot with Limelight though..
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Marshall Wellington
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Posted - 2008.06.24 01:32:00 -
[326]
Okey I will make 2 sperate and somewhat unconnected points, but they do have value:
First of all...
IDK how it works in the video game subdivision of the general entertianment industy, but I have a father who is a broadcast engineer. If there is even the slightest bump in the picture or sound, he can land about 30 phones calls in an hour from the small market he works in. And those are just the complete TV nerds.
ANY call, complaint or comment that comes in gets very serous attention and even though its in no way shape or form part of his contract, he actually goes out to people's homes and helps them simply rotate a TV antenna or plug in the TV's power to the wall. It's not a matter of need, these people don't pay for the on-air TV direct (unless cable), It's just good bisnuess.
That was an example of the second oldest entertianment industry alive (the first being live performances) CCP is part of the 3rd, and they are not taking examples from the ones that have survived the test of time.
Part 2 is...
Why are the Servers in Europe? Why in the UK no less? I'm not insulting the UK or Europe Direct, but why aren't the servers in the US? The reason behind it is that from what I hear is that most of Europe's internet backbone is not fiber optical network, like it is the the US, but the older cable (Please do not misunderstand those of you who arn't familiar with the backbone of the US's WWW. Your local tap is just that, a local tap. The backbone of the WWW in the US and probably Canada are the fiber optical lines that run along the rail road lines.). Since of the 3 major timezones CCP serves, Euro, US and AUS timezones, using the US as the main server location makes a good deal of sense if you chose the right location and provider in North America (I know that is probably going to be viewed as unfair in the long run by everyone in the UK, but you have crap internet anyways so I don't see a serous differance. Once you hit the WWW in America you're pretty much lag free, with only the local taps being choke points).
Main point being that CCP is supposedly a global entertainment provider, and that means first of all good product and product service, and that also means having the right tool for the job, in this case the internet backbone in the US.
... Anyways my 2 cents
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Zermelo Fraenkel
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Posted - 2008.06.24 01:34:00 -
[327]
Originally by: Cyxopyc
=============================================
=============================================
I have a feeling many players posting here may not have noticed but the problem that this thread is all about is now gone.
=============================================
=============================================
It is not gone.
I was playing this game on trial account before buying into it.
During the trial period I had no D/C problems whatsoever.
Almost as soon as I paid for my account the D/C problems began.
The D/C problems are completely unchanged. The problem may have been resolved for some users but not others.
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Kaz'Ut McHRDin
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Posted - 2008.06.24 01:50:00 -
[328]
Aye the Problem Still persists , Very heavy LAG
and occasional Disconnects
However that is what happens when you use a start up to handle the bulk of your service, and lets be real CCP is still a small company no wher enear the size of BLIZZARD or EA. Give them time to grow , yes its annoying and yes some concessions should be made to appease those who cannot stay connected for extended times.
But you and I should also give concession , we get an AWESOME game at a very good price, great people to play with Free software and free expansions.
Besides U should have been here in the old days, talk about DC and LAG hah.
CCP- Come on now you are growing up time to trade in the cheap rust bucket ISP for a sleek sexy Sedan ISP that's reliable and has some redundancy. Time to get your Prohrammers to stop relying on Market TCP and write your own more robust TCP that can handle session drops as session changes not failures , make note of them and keep trying to connect with alternate routes , A failover ISP would be nice.
Be patient , and yes I have lost a ship to the lag my beautiful new Apothesis went Boom when I tried to Blitz cargo delivery
Ah well... SO sad , so very very sad
well it's all good , things happen stiff upper lip and all that.....
Cheers.
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Cyxopyc
The Dead Parrot Shoppe Inc.
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Posted - 2008.06.24 01:50:00 -
[329]
Edited by: Cyxopyc on 24/06/2008 01:50:49
Originally by: Zermelo Fraenkel
Originally by: Cyxopyc
=============================================
=============================================
I have a feeling many players posting here may not have noticed but the problem that this thread is all about is now gone.
=============================================
=============================================
I was playing this game on trial account before buying into it.
During the trial period I had no D/C problems whatsoever.
Almost as soon as I paid for my account the D/C problems began.
The D/C problems are completely unchanged. The problem may have been resolved for some users but not others.
I hate to repeat myself but here it goes. The problem this thread is about is gone. It is gone. Oh yes it is... 
Go back and read the rest of my post (5 posts up) and begin working on the different problem that you are experiencing which also happens to cause disconnections.
==
Support fixing the EVE UI |
Mattyx
Galactic Savings and Investments
The Galactic Equity Conglomerate
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Posted - 2008.06.24 01:55:00 -
[330]
Originally by: Marshall Wellington
but I have a father who is a broadcast engineer.
Really? What do your other fathers do? lol!
-----------------------------------------------
Mattyx
Chief Executive Officer
Galactic Savings and Investments
Political Contact:
Join: GSI Relations
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