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Thread Statistics | Show CCP posts - 11 post(s) |
Teibor
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Posted - 2010.06.23 21:36:00 -
[211]
 Originally by: Phastor
This is the same. They had a problem they could not foresee, so it's taking longer than expected.
Hmm i doubt we'll ever find out but im more convinced they just screwed up the timing because they forgot to take into account the WC game this afternoon.
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Libin Herobi
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Posted - 2010.06.23 21:37:00 -
[212]
Edited by: Libin Herobi on 23/06/2010 21:37:05
Originally by: Greymoon Avatar
OMFG....peoples!!!
I'm happy as I can be about the upgraded servers, leaping for joy in fact.
Just be a little patient ok?
Clearly some of you have no clue about what relocating a server like TQ involves.
I suggest you take this opportunity to use a screwdriver and take apart the computer sitting in front of you. By the time you blow all the dust out of it, install a bit more DRAMM, and a new Graphics Card, Tranquility will be back up.
Wait, you suggest to spend 8 hours with cleaning my computer and installing new RAM and a new graphics card?! 
CCP's estimations aren't good enough to spend the extra time with such an expensive hobby.
Share some of the exquisite stuff you're smoking. NOW!
I'm also very pleased with all the IT guys in here complaining about people not knowing that such a move takes many many hours and completely forget that the guys at CCP made the inital 6 hour estimate. 
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Lorimer
DEATHFUNK
Atlas Alliance
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Posted - 2010.06.23 21:37:00 -
[213]
some at ccp write a post it note ...
next time .. align
a) Alliance tourney final weekend releases on youtube
with
b) Infrastructure upgrades
:)
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xAlexVladx
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Posted - 2010.06.23 21:37:00 -
[214]
Originally by: magistre
When you suscribe to a MMO game, you pay for game time AND downtime. The downtime is what makes the game better and better
erm... actually when you subscribe to eve you pay for gametime which is supposed to be 24/7 ( not even 23/7 ) according to the TOS. Would be illegal to ask you to pay for a downtime they do not specify in advance before payment.
and not even starting to talk about the "monthly payment" which is in fact 30 days even tho 50% of the months have 31 day ( btw paypal DOES refund the money of such grounds, would you call them idiots ? ).
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Stil Harkonnen
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Posted - 2010.06.23 21:37:00 -
[215]
Originally by: Vershin Ma
Originally by: Stil Harkonnen
Originally by: Vershin Ma
Originally by: Yakumo Smith
Over estimate!
If a job takes X hours, we'll complain if you take longer than X. If you take less time than X we'll think you are great.
Feel free to use that tip in the future.
you could just.. you know... stop your *****ing and wait like the rest of us. At least CCP is trying to do something about their lag.
And to the rest of you! If you wanna keep your *****ing on, go play in traffic for breakfast. Do the world a favor.
He does have a point. How CCP managed to go 8 hours over their schedule beats me. That's a full work day. 14 full hours to do something predicted to take 6 hours. They more than doubled the expected time.
Sh*t happens, mate. Seriously. Deal with it. Go read a book or something and wait to see if TQ is back online. All this b*tching just proves that people are far too obsessed with virtual reality.
REMEMBER: THIS IS A F*CKING GAME! GET OVER YOURSELVES!!!
Remember, I'm not the one who appears to be mad here, mate
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BearUkraine
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Posted - 2010.06.23 21:37:00 -
[216]
Edited by: BearUkraine on 23/06/2010 21:40:01
Originally by: Janus riddick
CCP's biggest issue here, as with all the upgrades that have taken place, is not the complexity, nor the issues/faults that are found that cause the delays a lot of players moan about.. their single biggest issue is that they do not seem to be able to manage expectations.
As has been said earlier in this thread and others over the years, accurate timescales for completing any given task can be notoriously difficult to predict.
CCP, for a move of this complexity you should have just said "Tranquility will be down from xx:xxhrs UTC and will be back up 12-24 hours later. We will keep you updated every 2 hours from xx:xxhrs+10 UTC and will notify you immediately Tranquility is accepting connections."
Players would then expect downtime of at least 12 hours, while knowing that it may extend to 24 hours. I believe most players would then expect Tranquility to be offline 24 hours and would plan according, and would be happy if it came back before then.
Just saying...
You are fully right.
But to be honest, nice job CCP.
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Mal Lokrano
Gallente
The Executives
IT Alliance
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Posted - 2010.06.23 21:37:00 -
[217]
The key to understanding CCP schedules:
Take any estimated completion time and add 12-24 hours to it.
____________________________________________
When going to a party with wine, women, and song. Always ascertain the vintage of the first two. |
Bondeknold
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Posted - 2010.06.23 21:37:00 -
[218]
Quit playing if its so horrible .i dare you !!! Its been less than 24 hours and your shaking like a drug user =n rehab .look at yourself ppl .
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Yuda Mann
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Posted - 2010.06.23 21:38:00 -
[219]
Originally by: John Queen
The only reason why so many people are complaining is that CCP is a major company and that they have to provide their service at all times or reimburse. Take a look at Dedicated Servers Hosting Services, they do reimburse you when your server encounters an unexpected downtime or when they have to do maintenances.
I'm gonna start a list of people so stupid they deserve to be griefed/wardec'ed.
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Johnny Gurkha
Digital Fury Corporation
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Posted - 2010.06.23 21:38:00 -
[220]
Nerf local |
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Amar Alloin
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Posted - 2010.06.23 21:38:00 -
[221]
My concern about the downtime is not about reimbursement for the time lost. It is centered around me being a new layer, and as such my skills don't take 47 days each to train. I made an effort to set up my queue to finish 18:00 server time as that was plenty to cover the stated downtime. Now with the endlessly extended downtime, my skill queue is completely empty and my time lost represents whole skill levels I can get as a low skill level player, which makes a huge impact on the game for me. What's going to be done about this, if anything? It's not like it's a 1 day delay on a 50 day skill that you aren't exactly salivating over anyway...
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Arec Bardwin
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Posted - 2010.06.23 21:38:00 -
[222]
Does this mean we can walk in stations when TQ is up again?
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Miilla
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Posted - 2010.06.23 21:38:00 -
[223]
Valve time has nothing on CCP time.
This needs a Wiki entry.
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Serpentii
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Posted - 2010.06.23 21:38:00 -
[224]
Originally by: Miilla
Edited by: Miilla on 23/06/2010 21:32:55
Originally by: Serpentii
I would like to add to this is that is always the Europeans that take the brunt of the downtime. Why not swap it around so that us Euros are asleep when it happens.
The same comment could be made about regular DT, why not swap it around so that it's in the middle of the US day. I have always found this DT to be really annoying.
We are all paying customers and should get similar service!
Quote:
null
Because the servers are where and where are the people who are doing the server move?
That was a clue.
Never heard of working nights? Some folks do it occasionally. |
Skera
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Posted - 2010.06.23 21:39:00 -
[225]
hope its just jitters, but i've noticed that the api feed claims in evemon that my char suddenly takes 10 ekstra days for training! on one char its 15 days extra, than before dt, but generally 10+ days added!
Exception is for low rank skills though..
The noticable thing is for capital industrial ships before dt it was around 38 days now its 46 days,
other example is gallente carrier 5, before 42 days now 56 days..
I hope this is just due to the fact that server is not up yet!
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Illwill Bill
House of Tempers
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Posted - 2010.06.23 21:39:00 -
[226]
Originally by: gamertrav
Dual MWDs here I come.
Torpedo Caracals.
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kublai khanage
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Posted - 2010.06.23 21:39:00 -
[227]
I would first like to say thankyou to CCP for upgrading the service and equipment for the alternate world that we all like to escape to.
I myself have not been playing all that long, but as I work in IT I understand that "****e happens", I can also understand from a player point of view as to why so many get upset( not that is fixes the issue ).
All i can say is if the sun is up in your neck of the woods go get some sunshine, mow your lawn that you have been neglecting, go play with your little sister, Let CCP do there job, and you go on with your life.
And for those that are ****ed of and demanding game time to be added for a small delay, SHAME SHAME SHAME
QQ dont solve anything
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Toxic Paradox
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Posted - 2010.06.23 21:39:00 -
[228]
YOU WILL NOT BE REIMBURSED get over it!
http://www.eveonline.com/pnp/eula.asp
Item 12 states:
#12 NO WARRANTIES
The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind. You assume all risk of use and all risk associated with accessing the System and playing the Game.
CCP disclaims all warranties, whether express or implied, including without limitation the warranties of merchantability, fitness for particular purpose and non-infringement. There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free, nor that the System or Software will be compatible with your hardware and software.
While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.
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Feishann
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Posted - 2010.06.23 21:39:00 -
[229]
Well so far I've managed to eat, shower, sleep, discover squatters in my house (they claim to be family, but meh you can't trust anyone these days)and generally finish off a lot of things that take longer than an hour.
Photos of the new server room please, so that certain whiners can see exactly how much work was involved.
It's not quite the same as unplugging the commodore from your mothers basement and moving it to your new room under the stairs
BRING BACK THE COMMODORE64 ANYONE FOR CHUCKY EGG !! HEHE
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Akelorian
Caldari
FinFleet
IT Alliance
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Posted - 2010.06.23 21:39:00 -
[230]
Originally by: Mal Lokrano
The key to understanding CCP schedules:
Take any estimated completion time and add 12-24 hours to it.
agreed
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CowRocket Void
M n' C Void Exploration
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Posted - 2010.06.23 21:40:00 -
[231]
To all those that think that 51 cents is nothing...Please send it to me(i might get rich)
J/k
But it don't come on soon, I'm going to have to mow the lawn...PLEASE HURRY
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Rheia Orotv
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Posted - 2010.06.23 21:40:00 -
[232]
Originally by: Miilla
Originally by: John Queen
Keep up the good work CCP ! Moving a server and having it set up in less than one day is exceptionnal considering the size of Tranquility.
However it would be normal to give one day to all players for the loss, even if it's only one CCP should feel concerned about the fact that every subscription gives an exact amount of time, all of this regardless of major updates and long downtimes.
Well its not THAT big, its just a few blades, a big box and some cables. Now, they could simplify the wiring if they went wireless.
PS: Its not up yet and the day is almost over :)
You gotta be kidding about running wireless instead of wired on a high demand traffic system...
BTW, someone probably already said that to you, I'm a slow reader ;)
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WhyteWulf
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Posted - 2010.06.23 21:40:00 -
[233]
@ Alloin - While i sympathise with you, you could have trained a single skill up to lvl5, nearly all lvl5 skills take at least a day to compleate, added ontop of the previous 4 lvl's it could easily have pushed it into the 48 hour mark. Just somthing to remember for next time :)
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Dasola
Minmatar
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Posted - 2010.06.23 21:40:00 -
[234]
Originally by: WhyteWulf
A quick explanation of why CCP won't give you anything for downtime:
1)You were warned about it (and your an idiot if you thought it would be back up at 1500UTC on the dot)
2)Its in the ToS
3)Your skill training queue is still working through its schedule (which is a lot more than other game corps would do)
4)it cost about 0.51p or c per day. If your watching your budget THAT much, perhaps you shouldn't be subscribing to an online game in the first place.
1. yes but they didint mention it could take 12 hours instead mentioned 6 hours.
2. Local laws kick ass ToS. Its failure of ccp not be able to anticipate that there will be problems that needs to be solved, so they should book couple extra hours in advance to solve them.
3. Whats skills have to do about it? I like fights not watch skill points counter count up. I can make javasript page thats counts up if thats onlything im interested.
4. So its still my money. multiply that 0.51 with 300000 accounts and it starts to be big money mate. So big that consumer protection officials might have something to say about ccps process of handling this.
23.35 and no server. Looks like extended extended extended extended downtime.
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Aalaria Black
THORN Syndicate
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Posted - 2010.06.23 21:40:00 -
[235]
I LOVE topics like this ... Maybe people should take a closer look at the ToS on all the other services they pay for. Most utilities don't guarantee you their service 24x7, they will certainly get it back up and running as quickly as possible but no guarantee.
Most internet service providers GUARANTEE 0 bytes/sec ... yes you read that right, they will forever and honestly provide you with ZERO throughput, yet you happily pay them monthly for this service.
Instead of raging all over the place maybe feel a little fortunate that they can physically move an entire environment in a matter of hours instead of days or weeks.
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Exie
Endless Possibilities Inc.
Ushra'Khan
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Posted - 2010.06.23 21:41:00 -
[236]
Originally by: Tarkin Hamir
Originally by: Greymoon Avatar
OMFG....peoples!!!
I'm happy as I can be about the upgraded servers, leaping for joy in fact.
Just be a little patient ok?
Clearly some of you have no clue about what relocating a server like TQ involves.
I suggest you take this opportunity to use a screwdriver and take apart the computer sitting in front of you. By the time you blow all the dust out of it, install a bit more DRAMM, and a new Graphics Card, Tranquility will be back up.
Clearly neither do CCP.
Ah yes, the pro that knows more about how to move the TQ cluster then the guys that BUILT it.
please pro, enlighten us with how CCP should have done it.
E...
We be Jammin' |
suzi tzuke
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Posted - 2010.06.23 21:41:00 -
[237]
basically this is why CCP wont re-imburse you your 32 cents
.32 x 300,000 = $96,000 Thats quite alot .....is it not ???
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John Queen
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Posted - 2010.06.23 21:41:00 -
[238]
This thread is like a poultry-yard ...
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Tartzu
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Posted - 2010.06.23 21:41:00 -
[239]
I'm wondering why my post was removed!!?!? It was my first post on this site.
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Harri Bar
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Posted - 2010.06.23 21:41:00 -
[240]
23.00?
are the servers being relocated to a different country?
seriously though, I'm surprised they even gave an ETA, this normally happens over a whole weekend in most companies.
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