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Thread Statistics | Show CCP posts - 8 post(s) |
Nestor II
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Posted - 2009.01.16 13:46:00 -
[331]
Here is something to try, go to the following site:
Speedguide
And on the top of the page click on Broadband
Then go to Broadband Tools
select SG TCP/IP Analyzer A page will appear showing your connection settings and other stuff, after you look it over, repeat the above but go to the following.
TCP Optimizer and download the program and run it.
It will allow you to set your connection to its optimal settings.
Hope this helps some of you out.
Nestor_II
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Karim alRashid
Gallente
principle of motion
Interstellar Alcohol Conglomerate
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Posted - 2009.01.16 15:09:00 -
[332]
Edited by: Karim alRashid on 16/01/2009 15:10:56
Here's some very similar problem and a possible solution
http://forums.whirlpool.net.au/forum-replies.cfm?t=603130&p=3#r44
I'll try lowering the MSS as soon as I get back home from work.
There's a router (gi8-4.border65-01.fra1.de.telecity.net), which tends to drop 1460 byte packets, but less so with 1400 byte packets and practically none with 100 byte packets.
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Tuberider
Caldari
Pothouse Cartel
IDLE EMPIRE
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Posted - 2009.01.16 15:53:00 -
[333]
nothing too do with pc settings/my router or my isp
its everything too do with telecity.net and ccp losing packets and having hi pings
10th december to 16th january, EVE is ****ed up please fix this issue
ping ping ping pong
Your mother is a hampster and your father smells of elderberries
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Gimora
Minmatar
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Posted - 2009.01.17 08:24:00 -
[334]
Started to happening to me to.
Often on only one of my 3 clients.
-Sometimes when i try to connect, when i gett to char selection screen i get " socket closed"
Tried to run Loggserv. but the error only happens at random times |
Riddick Richard
Minmatar
SniggWaffe
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Posted - 2009.01.17 10:26:00 -
[335]
No point to petition these it seems.
K now this is really annoying me.
Just lost a ship in 1v1 becouse i got socket was closed 4 times in a row!! I aggored in a belt, started to shoot hes drones and when first one hitted structure my guns didnt fire anymore(or atleast i didnt see it) so i took em' off from the drone and tried to shoot another drone instead.. crashed after that. I logged back in to continue fight and crashed again after 5-10s. Logged back in in a armor still.. tried to warp since my overview didnt show that i was pointed. got the text that warping to planet 'X', but nothing happened.. crashed again.. logged back in and saw my pod in a warp back to belt i were killing this BS.
ps. socket closed again when trying to send this petition.
Hi,
Thank you for contacting customer support. I've checked your logs and you did have a disconnection at 2009.01.16 10:03. Unfortunately I'm afraid that I could not verify any server issues were responsible for the disconnection problems you experienced. No server bug or error was implied in your ship destruction. Because of this we are unable to reimburse your ship. Thank you for your patience and wish you a speedy recovery.
Best Regards,
GM Vitas
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Astro Glyde
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Posted - 2009.01.17 11:36:00 -
[336]
 Originally by: Rid**** Richard
Hi,
Thank you for contacting customer support. I've checked your logs and you did have a disconnection at 2009.01.16 10:03. Unfortunately I'm afraid that I could not verify any server issues were responsible for the disconnection problems you experienced. No server bug or error was implied in your ship destruction. Because of this we are unable to reimburse your ship. Thank you for your patience and wish you a speedy recovery.
Best Regards,
GM Vitas
lol @ "our logs..." copypasta. Gawdamn fascists.
Iceland? I say we nuke it from orbit, it's the only way to be sure.
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comrade captain
Aliastra
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Posted - 2009.01.17 12:17:00 -
[337]
this has stopped happening to me a few days ago with nothing done on my end, i hope the same happens to you guys, my sincere condolences to those still affected |
Mister Zero
Minmatar
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Posted - 2009.01.17 17:27:00 -
[338]
One sure way to know CCP isn't listening is by seeing how long it takes them to remove the GM copypasta above.
Threat Level: Interesting |
Osp Polos
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Posted - 2009.01.17 17:32:00 -
[339]
Yea.. It's getting pretty annoying. Not fun when your gate camping for war targets and disconnect to login hot, or trying to keep up with a gang.
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Leonidas Rex
Amarr
PIE Inc.
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Posted - 2009.01.17 18:48:00 -
[340]
Yeah, I was in a fleet taking out a POS, got the socket crash 5 times in 10 min, the client just stops responding and then exits out with a socket message.
Its almost as if the server thinks the player or client is not playing and then closes the socket :S
Please look try to fix this, its very frustrating... |
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Tiranius Lord
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Posted - 2009.01.17 19:03:00 -
[341]
I have been having the socket closed issue for awhile. So I run a pingplotter report and notice a hop two jumps from CCP (hop 15 out of 18). I give CCP the ip address 212.187.160.146, DNS unknown.Level3.net and get this BS response from them:
Quote:
Hello, Sadly in this case there is nothing we can do on our end to resolve this issue no matter what we change on our end. We would recommend that you contact your ISP and show them the ping plotter files. Unfortunately there is nothing else we can do in this case. If there is nothing else may we close this petition for you? Best regards, GM Ocelot The EVE Online Customer Support Team
What the hell is my ISP in the US going to do about an IP between London and CCP? I am not choosing this route and there is no way I am the only CUSTOMER that is going through that hop. CCP needs to get off their lazy butts and do something about this.
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Leonidas Rex
Amarr
PIE Inc.
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Posted - 2009.01.17 19:12:00 -
[342]
This is ridiculous, as soon as the server hits 40k people I cant play for more than 10 min before I get the socket closed... |
Mishiel
Gallente
Multiverse Corporation
Un-Natural Selection
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Posted - 2009.01.18 03:53:00 -
[343]
Originally by: sho wang
This fixed it for me. In my younger days I used torrents and had my router setup to work well in that arena. My sons got me started playin eve again an we would meet here and play together. as we got 3 systems on one connection we started seeing the disconnect problem. All 3 of us.
Long story short. I use dd-wrt router software v23 sp2 (back from when it was free). Your router software may allow these setting or not. You can visit the dd-wrt site and see if your router is supported. This fix also took half the cpu load off the pc. Router cpu load dropped from 100+ % to 1%. Someone else can explain why this is.
Here are the settings for dd-wrt.
Maximum Ports - 1024 (down from 4096)
TCP Timeout - 480 (up from 20)
UDP Timeout - 320 (up from 10)
Thats it. We have had as many as 7 clients running against this router both wired an wireless. Oh an the router is just a little linksys wrt54g.
This is the exact problem I was having. I would disconnect after only a few minutes of inactivity, putting these settings back to their default has fixed the issue. Thanks for the tip.
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Kirk Picardo
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Posted - 2009.01.18 07:18:00 -
[344]
Same "socket closed" problem for me too. I also find it annoying that when you get the message you get bounced back to the logon screen, but cannot logon without completely closing the Eve client. This shows that the Eve client has very poor error recovery.
OS: Vista X64
ISP: SureWest
Bandwith: 20Mbs bidirectional
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Amberglow
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Posted - 2009.01.18 15:54:00 -
[345]
Hi All,
Its really got nothing to do with your local bandwidth. Its the international gateways between countries that are really the root of the problem. Also considering that iceland is a small and remote country their international bandwidth is really questionable.
Also the servers in London, the international circuit that is run by level3 sucks. Perhaps it would do good for CCP to consider hosting their servers in a country with very high bandwidths such as Japan, or even USA.
Just my 2 cents.
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Karim alRashid
Gallente
principle of motion
Interstellar Alcohol Conglomerate
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Posted - 2009.01.18 20:06:00 -
[346]
Another thing to try is uninstall BitTorrent Inc DNA.
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Zenon Mu
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Posted - 2009.01.18 21:40:00 -
[347]
Edited by: Zenon Mu on 18/01/2009 21:41:02
Tried the thing with the log server, now preparing a package with a pingplotter result.
Just one thing what the logserver showed:
error(10055, 'No buffer space available', 'IOCompletionWsaGetOverlappedResult failed with error 10055
strangely, one time I got through the authentification process to the char-selection screen, it showed this number on the right side. there were no news items, no text, but on the upper right box, where normally I could choose news etc, there was just a big white 10055. perhaps Eve wanted to tell me something =/ ah yes, then I got socked closed an disconnected...
edit: also, blame telia.net |
TaX DoDger
Caldari
Digital assassins
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Posted - 2009.01.19 00:05:00 -
[348]
I am also still having this issue i call it the 4pm syndrome because at about 4pm and above i get lots of socket closed messages. I have recently run ping plotter during this time and I have massive packet loss from 213.248.70.29 ldn-b4-link.telia.net this also corresponds with the server load being at 40k+ users.
Right now being server load 35k users and the time being 11:55pm I have 0 packet loss (been running it for an hour and a half) from that server and can play eve fine.
Weird thing about this it only happened when Quantum Rise came out. But I canĘt seem to find a link in the new release and this issue possibly just a coincidence?
Vista home premium
Everything updated
Virgin media
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Decimo
DEATH'S LEGION
Red Box.
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Posted - 2009.01.19 03:02:00 -
[349]
Been playing since 2007 and had this problem since I started playing. Glad measures are finally being taken by the community to try to get CCP to take responsibility for this widespread problem and fix it. I quit previously because I got tired of losing ships/getting randomly DC'd. I'm back on my 5 day return thing and this problem still exists and in most respects is a lot worse. Don't think I'll be renewing any time soon! |
MadAussieMofo
Minmatar
Carebears for galactic peace
V.I.R.A.L.
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Posted - 2009.01.19 10:08:00 -
[350]
i get this too if the game is inactive for more than 20 seconds i get the socket closed MSG.
however i have discovered my problem at least seems to be my belkin modem if i use another modem even a crappy usb 1 its fine.
im waiting to hear back from belkin about this if anything comes of it i`ll put it here just in case it my help some 1 else |
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Riddick Richard
Minmatar
SniggWaffe
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Posted - 2009.01.19 15:16:00 -
[351]
Originally by: MadAussieMofo
i get this too if the game is inactive for more than 20 seconds i get the socket closed MSG.
however i have discovered my problem at least seems to be my belkin modem if i use another modem even a crappy usb 1 its fine.
im waiting to hear back from belkin about this if anything comes of it i`ll put it here just in case it my help some 1 else
Just curious have you checked if there's some different settings between those two modems? If you found something reply it to here aswell :) |
Forranz
Amarr
om nom nom
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Posted - 2009.01.20 04:54:00 -
[352]
With all these issues and a variant of ISPs (Unless we all use the same ISP), more than likely CCP should look at their own ISP. However, I am sure they will state that their end is fine.. since they can play on their end.
The only thing I find wrong with their copy/paste reply is that if we know WHEN this is going to happen we could plan around it.
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Tuberider
Caldari
Pothouse Cartel
IDLE EMPIRE
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Posted - 2009.01.20 10:37:00 -
[353]
This is getting rather annoying now
all weekend not a glitch then Monday back too socket closed/lots of lag and disconnections.
ffs fix it please |
Howeird Marks
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Posted - 2009.01.20 14:30:00 -
[354]
Everything had been running fine for me since downtime last saturday (10/01/09) It was appalling right before DT then absolutely fine until yesterday (19/01/09)
No changes made to my machine or router.
Logged on and gave up after 5 disconnects in as many minutes...... |
Kulio 7
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Posted - 2009.01.21 07:42:00 -
[355]
I submitted this petition:
Quote:
I am one of the hundreds - judging by the many pages in the forums - of players getting frequently bounced out of space by a "socket closed" error. See: http://oldforums.eveonline.com/?a=topic&threadID=921650
1. Is somebody working on this problem?
2. The problem is made much worse because the client has very poor error recovery. Please fix that too.
Thank you!
Got this reply:
Quote:
Hi there, This issue is being worked on within CCP with a high priority. There are several factors that can contribute to this happening however, so there may be a few things that you can do on your end to prevent it.
The first thing I would like to you try is to restart your router and see if you still experience this problem after that. To make sure that your router is completely restarted and refreshed it would be best if you could unplug it from the power source and make sure to wait a few seconds before you plugging it in and turning it on again.
If you continue to experience the problem after that then we would like you to run a program to test your connection with the EVE Server. In order to thoroughly test your connection to the EVE server, please download a program called pingplotter which is available here http://www.pingplotter.com/downloads/pngplt_2.exe If you are running a hardware firewall (SPI Firewall) on your router you will need to disable it, as otherwise this program won't work.
After starting up pingplotter do the following in the program: 1) Under "Address to trace" put the following value in the box: 87.237.38.200
2) In the bottom left corner in the box "# of times to trace" put the value 1500
3) In the bottom left corner in the box "Trace Intervals" change it to 2.5 seconds
4) In the bottom left corner in the box "Samples to include" change it to 1500.
5) Click on "Trace" button in the bottom left corner.
When it's completed save it as the sample set ( pp2 ) and send to us. Best regards, The EVE Online Customer Support Team
I've sent my PingPlot. |
Bioboy
Alliance of Azeroth
Brotherhood of armed traders
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Posted - 2009.01.21 09:37:00 -
[356]
I am constantly getting this now - it happens at wierd times. Some times for days I will have no problem - then WHAM - socket, socket, socket, socket
If CCP does not get this worked out - they will feel it when people stop playing.
Too many different people, routers, ips's, and what not to be anything but an issue with CCP's end.
Bioboy
CEO of Alliance of Azeroth
A Corporation for mining and engineering development. Looking to the future of our own POS someday and planetary mining. |
Imaur Valeth
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Posted - 2009.01.21 13:38:00 -
[357]
I am getting this constantly now, within a minute or so of logging in I am kicked with 'the socket was closed'.
Any way to jam the git open? :-/ |
Tuberider
Caldari
Pothouse Cartel
IDLE EMPIRE
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Posted - 2009.01.21 16:24:00 -
[358]
Well last night was no fun,
got dropped more times than a *****s nickers  |
Aralli Essem
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Posted - 2009.01.22 09:39:00 -
[359]
Been getting this regularly for around a week now - other MMOs/apps unaffected, cable and router both stable. Virgin Media is ISP, in the UK.
Sockets being closed anything from 20 mins to 2 hours apart.
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Taak Coram
Gallente
Outdated Host Productions
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Posted - 2009.01.24 00:13:00 -
[360]
Anyone else getting a serious amount of disconnects tonight? I can warp once before I get kicked off and the client throws three notices at me.
"Connection to server lost."
"The transport has not yet been connected, or authentication was not successful."
"Socket Closed."
It's really bad tonight 
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