| Pages: 1 2 3 4 5 6 7 8 [9] 10 11 12 13 14 15 16 17 18 19 20 30 40 50 .. 52 :: one page |
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| Author |
Thread Statistics | Show CCP posts - 8 post(s) |
Isayo Arkindra
Mercurialis Inc.
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Posted - 2008.12.28 12:06:00 -
[241]
While I haven't got these issues at all, I feel sorry for you guys who do. I've been around EVE for eight years now so I've gone through similar issues a couple of times. Most of the times it's actually been outside of CCPs area - as in the ISPs very close to the servers.
There are a lot of technicians etc in the playerbase and it tends to go faster if you put the information public rather than sending it over to CCP only. So why not do both?
Do a tracert from your computer to 87.237.38.200 - this'll allow everyone to find the common factors (if there are any) between you all. Again, the last time that I remember this happening it turned out to be a major screwup with Tiscali. So do the tracert, post the results here. Also do the pingplotter thing and keep it running so there's some nice data around the events. Upload the image to a site that can host it (ImageShack maybe?) and post the URL here.
I did the above mentioned things, and noticed that when my packets are running through they end up beeing routed through two different routers inside Tiscaly. One of them resulting in a 20% packet loss - but it's only taking this route on every 3rd or 4th try.
The one that works is xe-1-0-0.lon20.ip.tiscali.net [89.149.186.81], the one that doesn't work is xe-2-0-0.lon20.ip.tiscali.net [89.149.186.85]. Both of these are the router that's handing over trafic to Telecity - the service provider that CCP seems to be using in London.
Obviously - when the packet loss occurs, the ping results on the later routers goes into crazy mode. I'm having results of all the way up to 302ms. I guess this could explain why, recently, I'm having tiny freeze ups in the game every so often. I don't get disconnected, it just "pauses" my display/input for a second or two.
So to stick to what I've just posted ..
 Originally by: "The route that works"
1 2 ms 1 ms 1 ms 192.168.0.254
2 1 ms 2 ms 1 ms ge-8-B-dr1.a1.mlm.ownit.se [10.100.100.1]
3 2 ms 2 ms 1 ms 10ge-1-2-cr1.a1.mlm.ownit.se [89.253.100.149]
4 12 ms 11 ms 11 ms ge-2-1-cr1.a1.sth.ownit.se [84.246.88.129]
5 11 ms 11 ms 11 ms 10ge-2-2-cr2.a1.sth.ownit.se [84.246.88.150]
6 11 ms 11 ms 12 ms ge-3-1-0-5.stk30.ip.tiscali.net [213.200.72.57]
7 43 ms 42 ms 43 ms xe-1-0-0.lon20.ip.tiscali.net [89.149.186.81]
8 50 ms 42 ms 42 ms telecity-redbus-gw1.ip.tiscali.net [213.200.79.130]
9 43 ms 42 ms 43 ms 532-dist65-01.lon3.telecity.net [217.20.44.226]
10 43 ms 42 ms 43 ms ipt-ccp-games-1-as35834.lon3.telecity.net [217.20.44.138]
11 42 ms 41 ms 42 ms 87.237.38.200
Originally by: "The route that's got packet loss"
1 2 ms 1 ms 1 ms 192.168.0.254
2 2 ms 2 ms 1 ms ge-8-B-dr1.a1.mlm.ownit.se [10.100.100.1]
3 2 ms 2 ms 2 ms 10ge-1-2-cr1.a1.mlm.ownit.se [89.253.100.149]
4 13 ms 11 ms 11 ms ge-2-1-cr1.a1.sth.ownit.se [84.246.88.129]
5 12 ms 11 ms 11 ms 10ge-2-2-cr2.a1.sth.ownit.se [84.246.88.150]
6 11 ms 11 ms 11 ms ge-3-1-0-5.stk30.ip.tiscali.net [213.200.72.57]
7 43 ms 42 ms 42 ms xe-2-0-0.lon20.ip.tiscali.net [89.149.186.85]
8 47 ms 43 ms 43 ms telecity-redbus-gw1.ip.tiscali.net [213.200.79.130]
9 43 ms 43 ms 46 ms 532-dist65-01.lon3.telecity.net [217.20.44.226]
10 43 ms 43 ms 43 ms ipt-ccp-games-1-as35834.lon3.telecity.net [217.20.44.138]
11 42 ms 42 ms 42 ms 87.237.38.200
While posting this, I also noticed a third router beeing used at Tiscaly - this one has packet loss as well, but not as severe (between 3-5%). That one's inlucded on the pingplotter view. It's constantly my 7th hop that's changing around - so for me it's a very clear indicator that it's Tiscaly causing my issues.
PingPlotter results
__________
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Shigsy
Independent Traders
Ignition.
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Posted - 2008.12.28 15:14:00 -
[242]
Bump as i lost a 1v1 due to this...
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Amonse
Caldari
Dead Space Union
Quantum Star Alliance
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Posted - 2008.12.28 17:40:00 -
[243]
my corpmate gets disconnected all the time Sparrow 25
CCP FIX THIS
Daedal Virtu > now where did i hide that shrink ray.....
Wicked ****ah > in my pants
Daedal Virtu > no.. thats what i shrunk |
Forranz
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Posted - 2008.12.29 07:59:00 -
[244]
Edited by: Forranz on 29/12/2008 08:04:30
I get this same problem as well. I am running windowed mode on vista. Random times each time.
This started a few days ago for me and was really aggressive when it did it (like every 20 mins)
now it has started being random.
The only thing that stuck out was this:
7 182 ms 256 ms 270 ms TenGE13-2.br02.lax04.pccwbtn.net [63.218.51.17]
8 156 ms 158 ms 160 ms telecity.ge9-9.br02.ldn01.pccwbtn.net [63.218.13.222]
9 171 ms 161 ms 159 ms 532-dist65-01.lon3.telecity.net [217.20.44.226]
10 190 ms 197 ms 199 ms ipt-ccp-games-1-as35834.lon3.telecity.net [217.20.44.138]
11 202 ms 203 ms 203 ms 87.237.38.200
-
The rest was really low ms (>70)
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McFly
C0LDFIRE
RUDE Alliance
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Posted - 2008.12.29 10:26:00 -
[245]
i've had it a couple times while running many clients at once (3) but it hasn't happened since, sorry this is happening to you guys, hope CCP get on it soon
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Lysit Kaune
Minmatar
Farlight Council
Wildly Inappropriate.
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Posted - 2008.12.29 13:05:00 -
[246]
Tracing route to 87.237.38.200 over a maximum of 30 hops
1 1 ms 1 ms 1 ms mygateway1.AR7WRD [192.168.1.1]
2 37 ms 36 ms 36 ms anchor-hg-3-lo100.router.demon.net [194.159.161.
34]
3 38 ms 36 ms 37 ms anchor-access-3-s153.router.demon.net [194.159.1
61.97]
4 40 ms 36 ms 37 ms anchor-inside-3-g2-0-2.router.demon.net [194.159
.161.70]
5 37 ms 35 ms 36 ms anchor-border-1-g1-0-0.router.demon.net [194.70.
98.6]
6 36 ms 51 ms 37 ms linx.telecityredbus.net [195.66.224.82]
7 37 ms 37 ms 38 ms 85.90.226.205
8 38 ms 36 ms 38 ms 532-dist65-01.lon3.telecity.net [217.20.44.226]
9 38 ms 37 ms 37 ms ipt-ccp-games-1-as35834.lon3.telecity.net [217.2
0.44.138]
10 38 ms 38 ms 37 ms 87.237.38.200
Trace complete.
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Miss KillSome
Caldari
School of Applied Knowledge
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Posted - 2008.12.29 14:15:00 -
[247]
i get this too..but only when i run two or more clients at the same time on one computer!
-----
TCODA corporation is recruiting!
TCODA is awesome! |
Leviathan9
Gallente
Royal Hiigaran Navy
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Posted - 2008.12.29 16:36:00 -
[248]
Seems after running pingplotter while logging in, once i've left the character select screen and entered game, i get huge packet loses.. up to about 70-80%, then 100% and the game gets socket closed error.
Quote:
Target Name: N/A
IP: 87.237.38.200
Date/Time: 29/12/2008 16:26:23 to 29/12/2008 16:33:33
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 173 14 8.1 0 360 4 [192.168.2.1]
2 173 29 16.8 22 492 72 [217.47.89.250]
3 121 0 0.0 22 452 69 [217.47.88.161]
4 121 0 0.0 22 412 69 [213.123.80.6]
5 121 0 0.0 22 372 66 [217.41.171.9]
6 121 0 0.0 22 332 70 [217.41.171.66]
7 121 0 0.0 23 344 68 [217.41.217.74]
8 121 0 0.0 23 328 67 [217.41.217.38]
9 121 0 0.0 22 318 64 [217.47.66.98]
10 173 29 16.8 22 336 72 core2-pos4-1.kingston.ukcore.bt.net [62.6.40.209]
11 121 0 0.0 23 350 63 core2-pos0-0-0-8.ealing.ukcore.bt.net [194.74.65.241]
12 173 29 16.8 24 931 76 access1-h-0-0-5.manchester.bt.net [195.99.125.193]
13 173 29 16.8 25 1297 73 linx1.telecityredbus.net [195.66.226.82]
14 173 29 16.8 25 1257 77 [85.90.226.209]
15 173 29 16.8 24 1217 71 531-dist65-02.lon3.telecity.net [217.20.44.222]
16 173 173 100.0 0 0 0 [-]
17 173 29 16.8 24 1311 67 [87.237.38.200]
---------------------------
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Dred 'Morte
Woodland Creatures
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Posted - 2008.12.29 22:48:00 -
[249]
Using wireless connection I can't stay logged on for more than 1 minute. It's impossible to PvP like that. Even if I change to wire connection, it's still pretty bad. I can't be 30 minuts without getting a disconnect. The most annoying part is I don't realise it happened until I notice something not responding.
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Forranz
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Posted - 2008.12.30 16:37:00 -
[250]
So far I have gotten the spam disconnects to stop even though I set my router to allow 26000.
-
I use Windows Vista: Ultimate, Press Windows Key + R.
I put in: %USERPROFILE%\Local Settings\Application Data\CCP\EVE
I installed Eve on my E drive, so I looked for this directory: e_program_files_ccp_eve_tranquility
if its on your C drive, it'll be c_program_files_ccp_eve_tranquility. Click on the directory, then click on settings, then the prefs.ini file. Where it says port, change it to 3724 instead of 26000. Then start up your Eve client and you should be using the other port.
I STILL personally believe its CCPs fault, as I see my ping double once it hits telecity and even then it varies from 120-750.
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Leviathan9
Gallente
Royal Hiigaran Navy
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Posted - 2008.12.30 17:46:00 -
[251]
Originally by: Forranz
So far I have gotten the spam disconnects to stop even though I set my router to allow 26000.
-
I use Windows Vista: Ultimate, Press Windows Key + R.
I put in: %USERPROFILE%\Local Settings\Application Data\CCP\EVE
I installed Eve on my E drive, so I looked for this directory: e_program_files_ccp_eve_tranquility
if its on your C drive, it'll be c_program_files_ccp_eve_tranquility. Click on the directory, then click on settings, then the prefs.ini file. Where it says port, change it to 3724 instead of 26000. Then start up your Eve client and you should be using the other port.
I STILL personally believe its CCPs fault, as I see my ping double once it hits telecity and even then it varies from 120-750.
I still get a socket closed error after logging in even on the other port... has to be CCP if this only started recently after the last patch.
---------------------------
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Ulysses Icarusson
Doom Guard
Libertas Fidelitas
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Posted - 2008.12.30 19:43:00 -
[252]
The Client's Socket closes for me. 3 hours to ten minutes after log on. One time I've had to reset my router to clear something which had latched up. That's not been something I've had to do to this router for over a year. I run two clients, and have for several years. This problem seems to have started for me after one of the recent patches. If I recall correctly, about two months ago.
It really worries me that I might be disconnect during an engagement and I'll lose ships! Are my ships instantly 'vanished?' .. or do they time out over a couple of minutes? And is their loss something I could get reimbursement for?
Just another thought.. Why is is only a part of the Eve Population being effected?
I live in west coast of USA, if that's any consideration in this issue.
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Forranz
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Posted - 2008.12.30 21:38:00 -
[253]
For those of you that use routers - Make sure that your router is allowing 3724 & 26000 to your computer based upon what port you are using. It's really amusing though. After I got this fixed (I've had petitions open for a bit now), I set the rating to 0 and got a reply extremely quick. Found it funny  Could just be coincidence
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Leviathan9
Gallente
Royal Hiigaran Navy
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Posted - 2008.12.30 21:48:00 -
[254]
Edited by: Leviathan9 on 30/12/2008 21:48:39
Originally by: Forranz
For those of you that use routers - Make sure that your router is allowing 3724 & 26000 to your computer based upon what port you are using. It's really amusing though. After I got this fixed (I've had petitions open for a bit now), I set the rating to 0 and got a reply extremely quick. Found it funny Could just be coincidence
Opening the ports on your router doesn't do anything... Atleast for me anyway... FIX THIS CCP!!!!!! Atleast give us some sort of status update, a reply in the thread, something!
---------------------------
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Forranz
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Posted - 2008.12.31 02:11:00 -
[255]
I'm unsure as to if this is allowed, but this is what was told to me:
Hi there,
Those issues are being investigated and worked on by our developers. To find out what is causing you to crash or drop from the server we will need some more information about your computer a log of your connectivity with the server. That will enable us to better analyze why this is happening to you and hopefully enable us to take the actions required to fix it.
The first thing I would like to you try is to restart your router and see if you still experience this problem after that. To make sure that your router is completely restarted and refreshed it would be best if you could unplug it from the power source and make sure to wait at least 30 seconds before plugging it in and turning it on again.
In order to thoroughly test your connection to the EVE server then I recommend that you download a program called pingplotter which is available here
http://www.pingplotter.com/downloads/pngplt_2.exe If you are running a hardware firewall (SPI Firewall) on your router you will need to disable it, as otherwise this program won't work. After starting up pingplotter do the following in the program:
1) Under "Address to trace" put the following value in the box: 87.237.38.200
2) In the bottom left corner in the box "# of times to trace" put the value 1500
3) In the bottom left corner in the box "Trace Intervals" change it to 2.5 seconds
4) In the bottom left corner in the box "Samples to include" change it to 1500.
5) Click on "Trace" button in the bottom left corner.
When it's completed save it as the sample set ( pp2 ). Once you have saved the file, you can attach it to the petition through the "My petitions" interface on our website and send us.
Once we have this information we will hopefully be able to determine the cause of this problem.
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Leviathan9
Gallente
Royal Hiigaran Navy
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Posted - 2008.12.31 14:30:00 -
[256]
Well it seems i can stay connect absolutely fine, aslong as i stay in the character screen, its not until i enter game as a character i get kicked off straight away.
---------------------------
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Salliene
Gallente
Terracorp Technologies
Dark Trinity Alliance
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Posted - 2008.12.31 16:21:00 -
[257]
Well this probably won't help anyone, but just adding a bit of what happened with me into the mix.
I use an Aircard to connect to the internet, and it's connected to my PC via a USB cable. I was having these same random drops and "socket closed" as whats described on this thread.
The other night my printer (USB) ran out of paper, so I turned it off completely cause I was sick of the little green flashy light. Then I closed the Image Monitor that comes with the printer.
After turning off my printer and closing that software, my drops have gone away. Where before I would disconnected sometimes 5 or 6 times an hour I am down to 0. I can now once again play several hours at a time with no sudden drops.
Maybe it was a USB resource conflict, maybe it was a conflict with the HP Image Monitor Software, or maybe it was a problem with the HP printer itself. I don't know, all I know is once the printer and that software is gone, everything is fine.
Oh, and just like everyone else I was only losing connection to EVE, not Ventrillo or anything else, and it started in force after the last major software update.
Just wanted to throw that in the mix.
One Girls Journey through the EVE Universe |
Fearlof
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Posted - 2008.12.31 16:55:00 -
[258]
BTW, got a reply to my bug report.
"Known issue, working on it, thanks."
Paraphrased, of course.
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Kyanzes
Amarr
Utopian Research I.E.L.
Hedonistic Imperative
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Posted - 2008.12.31 18:21:00 -
[259]
Getting the error often too. 
---------------------------------------------
Unclouded by conscience, remorse or delusions of morality. |
Leviathan9
Gallente
Royal Hiigaran Navy
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Posted - 2008.12.31 19:24:00 -
[260]
Originally by: Salliene
Well this probably won't help anyone, but just adding a bit of what happened with me into the mix.
I use an Aircard to connect to the internet, and it's connected to my PC via a USB cable. I was having these same random drops and "socket closed" as whats described on this thread.
The other night my printer (USB) ran out of paper, so I turned it off completely cause I was sick of the little green flashy light. Then I closed the Image Monitor that comes with the printer.
After turning off my printer and closing that software, my drops have gone away. Where before I would disconnected sometimes 5 or 6 times an hour I am down to 0. I can now once again play several hours at a time with no sudden drops.
Maybe it was a USB resource conflict, maybe it was a conflict with the HP Image Monitor Software, or maybe it was a problem with the HP printer itself. I don't know, all I know is once the printer and that software is gone, everything is fine.
Oh, and just like everyone else I was only losing connection to EVE, not Ventrillo or anything else, and it started in force after the last major software update.
Just wanted to throw that in the mix.
Hmm, my router is sitting on top of a printer, and next to that are 2 more printers..
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inVictu5
Caldari
Universal-Corp
Nexus-Alliance
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Posted - 2008.12.31 20:10:00 -
[261]
same here. worked 2 days ago. now i cant even log on. its not my computer
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Leviathan9
Gallente
Royal Hiigaran Navy
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Posted - 2009.01.01 14:52:00 -
[262]
Err, well i just tried messing around with eve settings, turned eve voice off, and i didn't get socket closed upon entering game.. so far, so good.
---------------------------
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whitesonar
The Fraternity
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Posted - 2009.01.02 11:51:00 -
[263]
Just putting my name on the list here as this issue started for me 3 or 4 days ago. The hours following DT seem to be the worst, after 8pm GMT the drops seem less infrequent, but the game is still unplayable. Its 50/50 wether I can log back in following a drop, it just hangs on the "entering space" popup with a black background. As far as my corp can tell im back online (im in local, in corp chat etc), but im sat on the black screen waiting. A corp mate was at my house using an XP laptop on my wireless and he stayed connected to TQ while i kept dropping, so it seems unrelated to the wireless or the broadband. Ive tried a clean install and pretty much every 'fix' listed on this thread and had no luck. Ive also done the pingplotter report and the eve error workspace thing and submitted with my bug report.
Windows Vista 64 Home Premium
Demon Broadand - England
Like everyone here, I'd like to see a fix or atleast some input from CCP.
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Tuberider
Caldari
Pothouse Cartel
IDLE EMPIRE
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Posted - 2009.01.02 14:43:00 -
[264]
Originally by: whitesonar
Just putting my name on the list here as this issue started for me 3 or 4 days ago. The hours following DT seem to be the worst, after 8pm GMT the drops seem less infrequent, but the game is still unplayable. Its 50/50 wether I can log back in following a drop, it just hangs on the "entering space" popup with a black background. As far as my corp can tell im back online (im in local, in corp chat etc), but im sat on the black screen waiting. A corp mate was at my house using an XP laptop on my wireless and he stayed connected to TQ while i kept dropping, so it seems unrelated to the wireless or the broadband. Ive tried a clean install and pretty much every 'fix' listed on this thread and had no luck. Ive also done the pingplotter report and the eve error workspace thing and submitted with my bug report.
Windows Vista 64 Home Premium
Demon Broadand - England
Like everyone here, I'd like to see a fix or atleast some input from CCP.
same issue also with demon
except for a 3 week period in which two days i had no problems at all and thought it was fixed
used the ping plotter and this showed a regular hi ping every 10minutes from addresses 85.90.226.205 and 217.20.44.138 
also had two pc's on same network and one would drop and the other wouldn't randomly between both
hang ups and general lag for no reason in empty systems or stations
according too ping plotter telecity.net have the issue, is this ccp's provider ?
please fix this soon its ruined xmas hols
Your mother is a hampster and your father smells of elderberries
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kyrv
Caldari
hirr
Morsus Mihi
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Posted - 2009.01.02 17:35:00 -
[265]
Edited by: kyrv on 02/01/2009 17:42:46
Same problem im also using Demon Internet
Thing is after migrating from the isp tiscali (worst isp i've known)
I've had no packet loss and quite low ping (under 200ms at least)
Will contact them see what they know.
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kyrv
Caldari
hirr
Morsus Mihi
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Posted - 2009.01.02 18:12:00 -
[266]
OK checked with a friendly person called Sam and he tells me that the technology 'interleaving' was active on my Demon internet account.
This packet shapes gameing information and he tells me it will be removed within a day, actually Monday.
Hopefully this will work :D
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Taak Coram
Gallente
Outdated Host Productions
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Posted - 2009.01.04 04:55:00 -
[267]
Well well, the winsock refresh thingy worked for about a week. Sad to say the issue is back in full force though.
I've been reduced to ice mining, and even then it's not a guarantee if I can finish an entire cycle.
On the bright side, I've caught every DC with LogServer, so hopefully it helps. I'm still naively optimistic 
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Cpt Ares
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Posted - 2009.01.04 05:17:00 -
[268]
I've been having the same problem for about two weeks now. About %50 of the time my computer will give me a pop up window that says "There was a problem with a CCP file, and the program was closed."
Anyone else getting a message like that?
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Xantor Bludberry
Amarr
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Posted - 2009.01.04 11:18:00 -
[269]
Трассировка маршрута к 87.237.38.200 с максимальным числом прыжков 30
1 <1 мс <1 мс <1 мс 192.168.1.1
2 43 ms 86 ms 42 ms ksk-bbar1.ncc.sibirtelecom.ru [213.228.1
3 40 ms 40 ms 39 ms ge-1-0-3.ksk-dr1.ncc.sibirtelecom.ru [217.233]
4 40 ms 40 ms 40 ms ge-0-0-0.ksk-br2.ncc.sibirtelecom.ru [21
7.202]
5 40 ms 40 ms 40 ms kyk15.kyk25.transtelecom.net [217.150.41
6 165 ms 165 ms 428 ms lnn11-ge500.501.transtelecom.net [195.66
]
7 166 ms 165 ms 165 ms linx.telecityredbus.net [195.66.224.82]
8 166 ms 165 ms 165 ms 85.90.226.205
9 166 ms 166 ms 166 ms 532-dist65-01.lon3.telecity.net [217.20.
10 166 ms 166 ms 166 ms ipt-ccp-games-1-as35834.lon3.telecity.ne
0.44.138]
11 166 ms 166 ms 166 ms 87.237.38.200
Трассировка завершена.
C:\Documents and Settings\Эльдорадо>ping 87.237.38.200
Обмен пакетами с 87.237.38.200 по 32 байт:
Ответ от 87.237.38.200: число байт=32 время=166мс TTL=252
Ответ от 87.237.38.200: число байт=32 время=165мс TTL=252
Ответ от 87.237.38.200: число байт=32 время=166мс TTL=252
Ответ от 87.237.38.200: число байт=32 время=166мс TTL=252
Статистика Ping для 87.237.38.200:
Пакетов: отправлено = 4, получено = 4, потеряно = 0 (0% потерь),
Приблизительное время приема-передачи в мс:
Минимальное = 165мсек, Максимальное = 166 мсек, Среднее = 165 мсек
I cant log in about 3 week. Cant play at all. I`ve used almost every thing that was suggested here. Nothing work. ATM I cant reinstall windows cause I havn`t external HDD for all my data. This is insane. CCP, please, do something!!
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whitesonar
The Fraternity
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Posted - 2009.01.05 13:15:00 -
[270]
Since my last post ive had 3 days of trouble free eve (only dropping twice the whole weekend), right up to this morning. Since downtime today I've gone back to dropping out within 5 minuits. Any other Demon broadband users experience this?
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