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Author |
Thread Statistics | Show CCP posts - 29 post(s) |
Brutal Red
Republic Military School Minmatar Republic
27
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Posted - 2012.05.26 12:35:00 -
[1111] - Quote
Urgg Boolean wrote:MORE BUGS :: In addition to this issue, here in another one: --> If you set a jet can to icon mode, the in-station ships and items (merged) will also inherit the icon mode. This is an issue of object inheritance. I know you guys want specifics (see above). But you have a fundamental generic problem with object inheritance, and fixing tiny little pieces of that bigger issue will not solve the root cause. Simply stated (generically) : windows fail to correctly save their states as unique objects should. They also trade states with other unrelated windows, which pushed the limits of the bizarre. Spawning a new window in general is okay, but subsequent user invoked state changes are not saved correctly. Performance: a generalized UI degradation of 4X is noted by my testing. I think we all believe this is due to the extra calculations of market stuff, but God knows what you are doing on the back end that is NOT visible at the presentation layer. If I had to troubleshoot this code, I'd be looking at high level design issues that have max affect downstream. I would not be putting out the million little fires because many of those issues will get solved by repairs at a higher level. Start by reviewing your object inheritance algorithms and see if you can identify why there is so many bizarre little problems. I am of the opinion that this should be rolled back. The more I test it, the more I find deeply buried flaws manifesting as a million little problems. You seriously need to take this back to Beta, or alpha, as at this point the user community has shredded it and challenge the very design, not just the bugs and problems. And this time, design it with actual human usage in mind.
Can't give you enough like's for this , excellent |
Spanking Monkeys
ZC Industries Dark Stripes
68
|
Posted - 2012.05.26 13:06:00 -
[1112] - Quote
lol you deleted my reply.. so here without the naughty words
ill quote dusk til dawn again
' are you that stupid you dont know you won? '
you won the public relations after the door. just to chuck it all away on a window. |
Capsuleer Newton
Hedion University Amarr Empire
24
|
Posted - 2012.05.26 13:17:00 -
[1113] - Quote
CCP Soundwave wrote:Ribikoka wrote:WE want a clear answer from CCP!!!
This inventory system will be part of the Dust 514 ? This is why they dont want to change it and roll back the old one ? This inventory system need for console controllers ???
We want a direct answer. No, Dust will be getting its own inventory system specifically tailored for that game. This revamp was not made for Dust 514.
....and i'm the fairy god mother... |
Leocadminone
Gem Concordance
13
|
Posted - 2012.05.26 13:34:00 -
[1114] - Quote
Yet another "not thought out MAKE THINGS A PAIN hard to use" change for no bloody reason.
Trying to do inventory management with everything in one window is a ROYAL PAIN IN THE ASS.
The whole CONCEPT is stupid - there are far too many times folks NEED to move things between 3 or 4 places, need to SEE HOW MUCH SPACE IS AVAILABLE IN EACH PLACE, or want to make specific size stacks AS they're moving stuff around.
"One Integrated WIndow" does NOT help inventory management in ANY WAY SHAPE OR FORM, it just makes it SLOWER and HARDER.
It's also a LOT harder to "hit a tab" to move items than it is to move items to a WINDOW, and makes it a lot more likely stuff will end up in the WRONG PLACE.
I'm not sure if this is the DUMBEST concept CCP has inflicted on Eve Online - but it's mighty high up in the ranking.
For reference - I don't know of ANY other game that tries to inflict a "unified inventory management system" on their players. Mabey that should be a HINT, CCP, that IT IS A TOTALLY BROKEN BAD CONCEPT.
And no, it's NOT just the cargo window. COnsider folks that use CONTAINERS in their items for item management, consider folks in CORPS that have to deal with delivery and office cargo management AS WELL AS items window management AND cargohold management......
ROLL THIS CRAP BACK OUT. IT IS BROKEN BY CONCEPT, much less by design or implimentation.
The framework IS THE ISSUE. THE FRAMEWORK is a broken concept. DO NOT BOTHER SAVING THE BROKEN FRAMEWORK.
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Josef Djugashvilis
The Scope Gallente Federation
229
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Posted - 2012.05.26 14:01:00 -
[1115] - Quote
This is not the first time CCP have badly misjudged an 'improvement'.
They were told repeatedly on SiSi that the new inventory system was not fit for purpose.
For me, this begs the question, is there something about the work culture in CCP that causes them to screw up so often?
Does CCP need new blood at the top?
You want fries with that? |
Dragule
Dragule Enterprises
0
|
Posted - 2012.05.26 14:02:00 -
[1116] - Quote
How many posts does it take for ccp to realise this UI is total crap.It makes the game so i dont even want to play.You ccp people sure are stubborn to keep this junk UI When all of eve is screaming at you.I know im beating the ccp dead horse but im mad as hell still.Im real close to cancelling 2 accounts and ill bet alot of people are cancelling theres to.What better way to protest when ccp wont listen. |
Leocadminone
Gem Concordance
13
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Posted - 2012.05.26 14:04:00 -
[1117] - Quote
CCP Soundwave wrote:
We have a few performance fixes coming out on Tuesday as well. That should help, especially with towers.
You want to fix the performance?
Roll back the whole broken "framework" and return to the old inventory system that WORKED FOR EVERYONE.
Then start LISTENING to your players that waste THEIR time on SiSi giving you feedback about "THIS IS BROKEN" and DON'T release broken garbage to TQ that.
Oh yeah, we're running into the "we SAY we want to listen to our customers" but then you turn around and DON'T do so.
|
Dennie Fleetfoot
EVE University Ivy League
128
|
Posted - 2012.05.26 14:09:00 -
[1118] - Quote
CCP Soundwave wrote:Mentet wrote:Strange how CCP have gone very quiet.
It's the weekend, we won't be able to reply at the same pace as we can during the weekdays. In general though, I'll happily push changes to the inventory out every single week until we're happy. That's something I don't think we've ever done before, but if that's what it takes to make this good, then so be it.
Tacit admission that the UI is all you'd hoped for I think right there Soundwave. |
Kblackjack54
Mercurialis Inc. RAZOR Alliance
39
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Posted - 2012.05.26 14:56:00 -
[1119] - Quote
(Quote): This feature is not what we want it to be, for that you have our apologies and we'll do everything we can to fix it.
CCP.. We have a new feature your really going to like this one.
Player.....No, it's rubbish, impedes game play and reduces efficiency.
CCP..... But you really do want this.
Player.....No, told you it was rubbish on SISI, why did you not listen like you said you would.
CCP...... But our Dev's say you really want this, you really, REALLY want this.
Player.....What part of the word NO do you not understand.
CCP..... But you really do want this, you will soon change your mind.
Player....About the Unified Inventory or playing EVE.???
CCP.. Playing EVE. But you really want this.
Player..
CCP Spitfire, does any of the above sound at all familiar to you or again are you not hearing this also. ???
Keep it simple....Keep it workable....or keep it out of game. |
Chokichi Ozuwara
Royal One Piece Corporation Deadly Unknown
189
|
Posted - 2012.05.26 14:57:00 -
[1120] - Quote
I will repeat this for the 3rd time.
They are going to wait you out. There is no rollback coming. As Soundwave mentioned, they are going to iterate this piece of crap until the players have fatigue from complaining about it, because only a fool would believe they are going to be able to restore the old functionality or anything close with this UI.
It's a fundamentally different system. That fundamental difference is the entire goddamn problem.
If CCP was smart, and they are not, because pushing stuff onto players and waiting them out helps them avoid accountability short term but destroys long term goodwill (goodbye Incarna make good and Crucible credibility) , they would have iterated in minor features into the existing UI until players were comfortable with it.
It's called boiling the frog. It works.
Anyway, I just checked my accounts and they don't expire until the end of the year. I have come to dislike this company, and because of that, I am starting to dislike this game. I can't see myself returning.
But that's not the real cost. CCP lost the dozen or so players I have recruited to the game,and any future recruitment. And I will be sure to tell anyone who asks, what I think of CCP. It's not much good.
These aren't threats or whining. Those are the consequences of ruining my gaming experience and what I can do about it as a paying customer. I am posting this to remind CCP that their game isn't unique. It still has to conform to the standard time immemorial. Make your customers happy as quickly as possible. Tears will be shed and pants will need to be changed all round. |
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Signer Tracker
Native Freshfood Minmatar Republic
3
|
Posted - 2012.05.26 15:07:00 -
[1121] - Quote
This toon is to be sold as I want to leave in peace and use one account this toon has 39,600,000 SP + its still training and if they want to contact me that would be great before time runs out not sure which forum so Sorry if its the wrong one and just post the site here for me thanks all and fly safe... yes skills are still running |
Signer Tracker
Native Freshfood Minmatar Republic
3
|
Posted - 2012.05.26 15:09:00 -
[1122] - Quote
Kblackjack54 wrote:(Quote): This feature is not what we want it to be, for that you have our apologies and we'll do everything we can to fix it.
CCP.. We have a new feature your really going to like this one.
Player.....No, it's rubbish, impedes game play and reduces efficiency.
CCP..... But you really do want this.
Player.....No, told you it was rubbish on SISI, why did you not listen like you said you would.
CCP...... But our Dev's say you really want this, you really, REALLY want this.
Player.....What part of the word NO do you not understand.
CCP..... But you really do want this, you will soon change your mind.
Player....About the Unified Inventory or playing EVE.???
CCP.. Playing EVE. But you really want this.
Player.. [ Can it be optional?? ;)
CCP Spitfire, does any of the above sound at all familiar to you or again are you not hearing this also. ???
Keep it simple....Keep it workable....or keep it out of game.
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Grey Stormshadow
draketrain Confederation of xXPIZZAXx
1331
|
Posted - 2012.05.26 15:23:00 -
[1123] - Quote
CCP Soundwave wrote:Gnast wrote:I did a big logistics run yesterday evening on TQ, and the lag was still there in heaps which put the nail in the coffin for me with regards to industry. We have a few performance fixes coming out on Tuesday as well. That should help, especially with towers. Tranq is not test server. Put this junk back to sisi and let us play with something that work. You know what that is.
I'm done with this bullshit.
Get |
Lord Loco
LOCO TRUST
6
|
Posted - 2012.05.26 15:31:00 -
[1124] - Quote
So, from my side the first account will expire in 8 days. (4 others a few days later) After this time i will never ever login to eve or subscribe an account. So roll it back in this time or make it optional. Im not willing to waste my money and time.
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Jebediah MacAhab Dallocort
The Scope Gallente Federation
105
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Posted - 2012.05.26 15:39:00 -
[1125] - Quote
Lord Loco wrote:So, from my side the first account will expire in 8 days. (4 others a few days later) After this time i will never ever login to eve or subscribe an account. So roll it back in this time or make it optional. Im not willing to waste my money and time.
They won't.
See you. How to Improve Quality Assurance at CCP
Professional Programmer, DBA, Game Developer and Systems Analyst |
cenourinha
Royal Amarr Institute Amarr Empire
9
|
Posted - 2012.05.26 15:54:00 -
[1126] - Quote
Jebediah MacAhab Dallocort wrote:Lord Loco wrote:So, from my side the first account will expire in 8 days. (4 others a few days later) After this time i will never ever login to eve or subscribe an account. So roll it back in this time or make it optional. Im not willing to waste my money and time.
They won't. See you.
And this is why eve will never grow to WoW subscription levels..
And this is why WoW will out last eve... |
Asmodes Reynolds
Rayn Enterprises
76
|
Posted - 2012.05.26 16:04:00 -
[1127] - Quote
cenourinha wrote:Jebediah MacAhab Dallocort wrote:Lord Loco wrote:So, from my side the first account will expire in 8 days. (4 others a few days later) After this time i will never ever login to eve or subscribe an account. So roll it back in this time or make it optional. Im not willing to waste my money and time.
They won't. See you. And this is why eve will never grow to WoW subscription levels.. And this is why WoW will out last eve...
not necessarily, until recently eve retained people longer than any other MMO once they got over the learning cliff.
CCP seems to be trying to change this however. |
Invisusira
The Rising Stars Academy
40
|
Posted - 2012.05.26 16:08:00 -
[1128] - Quote
Little basic stuff just absolutely kills this new UI.
Any modern UI, including EVE's old UI: Double-click to open a new window.
EVE Unified UI: Shift-click to open a new window.
Any modern UI, including EVE's old UI: Open a window. Window opens.
EVE Unified UI: Open a window. Wait for YouTube "buffering" icon. Window opens eventually.
Any modern UI, including EVE's old UI: Chose how you view your interface; be it icons, a list view, etc. Individual customization for individual needs.
EVE Unified UI: One massive window that takes up all the real estate on your screen with its bloated tree and oversized borders.
Random example from the other night - I want to trade a ship to my alt. Open up the trade window, drag the ship into it and... nothing happens. Try again, nothing. Go to the actual ship hanger so I can see the icons, now I can finally drag stuff. What is the point of your ridiculous tree if you can't even interact with it?
Why is this on TQ? Why? |
cenourinha
Royal Amarr Institute Amarr Empire
9
|
Posted - 2012.05.26 16:17:00 -
[1129] - Quote
Invisusira wrote:Little basic stuff just absolutely kills this new UI.
Any modern UI, including EVE's old UI: Double-click to open a new window.
EVE Unified UI: Shift-click to open a new window.
Any modern UI, including EVE's old UI: Open a window. Window opens.
EVE Unified UI: Open a window. Wait for YouTube "buffering" icon. Window opens eventually.
Any modern UI, including EVE's old UI: Chose how you view your interface; be it icons, a list view, etc. Individual customization for individual needs.
EVE Unified UI: One massive window that takes up all the real estate on your screen with its bloated tree and oversized borders.
Random example from the other night - I want to trade a ship to my alt. Open up the trade window, drag the ship into it and... nothing happens. Try again, nothing. Go to the actual ship hanger so I can see the icons, now I can finally drag stuff. What is the point of your ridiculous tree if you can't even interact with it?
Why is this on TQ? Why?
Becasue we, the player base, suck donkey balls.
CCP know's best dude, trust them to screw us .. err ... sorry, to take us where we dont know
|
Balder Verdandi
Czerka. The Methodical Alliance
37
|
Posted - 2012.05.26 16:17:00 -
[1130] - Quote
Invisusira wrote:Random example from the other night - I want to trade a ship to my alt. Open up the trade window, drag the ship into it and... nothing happens. Try again, nothing. Go to the actual ship hanger so I can see the icons, now I can finally drag stuff. What is the point of your ridiculous tree if you can't even interact with it?
Why is this on TQ? Why?
It's not random .... this has happened to me trying to trade some boosters to an alt as well.
I've already listed most of the big issues, but the smaller ones like this are REALLY what sets me off.
The old system was simple, easy, and effective. And I agree 100% with the "YouTube" buffering look. This UI has become so much fail there isn't a unit of measurement for it.
I don't stab people in the back. -áWhen you do, you miss the look on their face and that's priceless.
Long live the failure known as "Unified Inventory"! |
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Spanking Monkeys
ZC Industries Dark Stripes
71
|
Posted - 2012.05.26 16:20:00 -
[1131] - Quote
its ok.
were going to get some of the functionality back...........maybe.....eventually....possibly
why cant we have it all back CCP?
why cant we have the BETTER inventory back? |
Kile Kitmoore
57
|
Posted - 2012.05.26 16:29:00 -
[1132] - Quote
Balder Verdandi wrote: It's not random .... this has happened to me trying to trade some boosters to an alt as well.
I've already listed most of the big issues, but the smaller ones like this are REALLY what sets me off.
The old system was simple, easy, and effective. And I agree 100% with the "YouTube" buffering look. This UI has become so much fail there isn't a unit of measurement for it.
Exactly. When I wrote my wall of text walkthru the other day the only way I could wrap my head around all these little issues was just to do a few simple things and just take notes. It was shocking, every turn there was something that annoyed me or left me scratching my head wondering "Why did they do this?", it truly defies logic.
Right now the only thing I am hoping they can do is fix performance and the utter lack of saved UI windows states, then we can start actually get into improving the thing. |
Capsuleer Newton
Hedion University Amarr Empire
29
|
Posted - 2012.05.26 16:32:00 -
[1133] - Quote
CCP Soundwave wrote:disasteur wrote:CCP Soundwave wrote:Captain Praxis wrote:CCP Soundwave wrote: ... This feature is not what we want it to be, for that you have our apologies and we'll do everything we can to fix it. ...
Thanks Soundwave, I think that's what we all want to hear. It's a real shame we got into this situation, but we can't turn back the clock, so the main thing now is to get the UI to an acceptable level of functionality as soon as possible. o7 Captain Praxis Agree. As mentioned, my apologies once again and let's hope we can rectify this situation swiftly. im sorry for asking, but what are your intentions, and how do you think this to rectify? i understand this is a bizar situation but a little more specific answer would be verry nice Restoring as much of the old functionality in the new framework.
it really amazes me how you guys work, on onset, i think you guys knew you're pushing a very buggy patch/expansion, unless window not retaining its sort order, or an index pane that resets its size every time you reopen a window or the filter tab that keeps expanding every window reopening, are features...
you pushed a feature that never got an acceptance on SiSi, i marvel at your work ethics and astounded that you could still keep your jobs. |
andyminer
Careb Air Cascade Associates
13
|
Posted - 2012.05.26 16:47:00 -
[1134] - Quote
So its now a few days after you forced the new UI on the player base and even after 55 pages on this post we still have this awful new UI that is hated by your player base. People are telling you in virtually every post that they think its rubbish and are pleading with you to roll it back. It's time to take a deep breath and accept that this has been a mistake and that just trying to fix the new UI isn't going to quell the rage from us. As stated a hundered times before, abandon the new UI and give us back the old one that worked. |
Ad'Hakim Tahous
Science and Trade Institute Caldari State
129
|
Posted - 2012.05.26 16:58:00 -
[1135] - Quote
LAlpha wrote:This might be the first or second time I have posted in the forum since I started playing EVE. This so called improved interface is SO BAD I have to post. It has become a PAIN to play EVE. Change it back to the old system that actually worked.
.... and it wouldn't be hard to do either.
- temporary rollback.... those who must save face can do so. I'd live with this just to get this current mess out of the game. - put this system back on Sisi.... where it belonged, and still belongs.
Take the pages and pages of reviews, suggestions, recommendations, likes and dislikes: begin modifying the system. - This time Devs approach the work with a focus on the player-driven feedback - Work towards a targeted reintroduction to the game of parts of this system, with: - Retention of functions that have met with approval - Elimination of functions that have infuriated many players - Strong focus on player-driven customization that includes shutting of unwanted, unneeded functions - Placement of the system in Assets, not Inventory.
CCP can still tout having 'improved' part of the game, and pilots can get back to playing the game.
For the win ==>> This system is out of the game while in intensive care.
Come on CCP Soundwave.... a bit of battlefield triage would generate much good will from some extraordinarily aggravated players. |
Ad'Hakim Tahous
Science and Trade Institute Caldari State
130
|
Posted - 2012.05.26 17:09:00 -
[1136] - Quote
CCP Soundwave wrote:Jebediah MacAhab Dallocort wrote:CCP Soundwave wrote:Mentet wrote:Strange how CCP have gone very quiet.
It's the weekend, we won't be able to reply at the same pace as we can during the weekdays. In general though, I'll happily push changes to the inventory out every single week until we're happy. That's something I don't think we've ever done before, but if that's what it takes to make this good, then so be it. Oh, changes you're happy with. So much for what we (you know, the people paying you money) might be happy with, right? What the hell are you smoking? You're representing CCP, and yet continue to stand here twiddling your thumbs denying there's a problem. So, let me make this simple for you. Look at your forums. See how there's lots of threads about people wanting this crapfest gone? See this topic, right here, where the overwhelming majority want the new UI rolled back? I know, it might require opening your eyes, which may be tough, but you can do it, man. Now, I want you to follow along, here.
- Open up your SCM.
- Open up the commit log.
- Find which commit removed the legacy inventory.
- Hit "Revert".
Send to QA Oh wait, you don't have a QA department.
- Deploy to SiSi.
- Listen to SiSi testers, apply necessary fixes.
- Rinse and repeat until SiSi is satisfied.
- Deploy to TQ.
See? That wasn't too bad, was it? Just to clarify, when I say "we're happy with" I mean getting the inventory into a shape that's satisfactory to the playerbase. No one has at any point denied there is a problem. The fact that I'm telling you we're willing to basically patch this feature every week should tell you as much. I'll happily put it in writing though (again): This feature is not what we want it to be, for that you have our apologies and we'll do everything we can to fix it.
Hello CCP Soundwave:
Please, please! Whatever fixes may be forthcoming:
Makes these fixes to the system on Sisi. Temporary rollback is in order. |
DazedOne
The Crabbit S O L A R I S
16
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Posted - 2012.05.26 17:11:00 -
[1137] - Quote
CCP Soundwave wrote:Mentet wrote:Strange how CCP have gone very quiet.
It's the weekend, we won't be able to reply at the same pace as we can during the weekdays. In general though, I'll happily push changes to the inventory out every single week until we're happy. That's something I don't think we've ever done before, but if that's what it takes to make this good, then so be it.
Essentially this is telling me WE (the unhappy playerbase) are forced to deal with this major cluster**** for months while you guys at CCP slowly ATTEMPT to get us back the easy interface we used to have. Let me ask you this Soundwave, do you seriously expect us to keep paying our hard earned money for you guys to work out all the bugs? I demand to know why this was released knowing full well there were tons of problems with it. Why did you bother having players give you feedback on SiSi about this if you guys at CCP were not going to listen to their feedback?
I know I am not the first but I have cancelled all my subs. I honestly feel as though I have been stolen from. I truly wish I could get my money back for one of my subs that just recently got another 3 months worth of time on it. Well D3 here I come. |
Tatiana Nixx
Republic Military School Minmatar Republic
1
|
Posted - 2012.05.26 17:18:00 -
[1138] - Quote
CCP Soundwave wrote:Mentet wrote:Strange how CCP have gone very quiet.
It's the weekend, we won't be able to reply at the same pace as we can during the weekdays. In general though, I'll happily push changes to the inventory out every single week until we're happy. That's something I don't think we've ever done before, but if that's what it takes to make this good, then so be it.
CCP Soundwave wrote: No one has at any point denied there is a problem. The fact that I'm telling you we're willing to basically patch this feature every week should tell you as much. I'll happily put it in writing though (again): This feature is not what we want it to be, for that you have our apologies and we'll do everything we can to fix it.
Not going to put up a wall of text as to how much this new system pisse me off and what's wrong with it. It has been covered many times before this post.
Just posting to let CCP that yet another customer is pissed about their **** poor treatment of their customer base. Why O'why haven't they learned from their previous mistakes? Don't they remember the Jita riots just a few months ago?
Release FINAL code to the customer base, not half assed code that even CCP doesn't like. F*ckin morons...
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Tesla Grass
Minor Annoyance...
2
|
Posted - 2012.05.26 17:43:00 -
[1139] - Quote
I just don't get how the Inventory System ever made it into the patch in the state it was in. Do the guys that made it even play EVE?, did they ever once, get in a ship and fly around and test it out? Surely they would only need a few minutes to understand that what they had produced is no where near what would be good enough and fix it. CCP you could have easily combated all this rage by just getting some of your own employees that play to test this out for a few minutes. Does QA only look at code or do they actually test to see if it works as intended too?
You guys have your internal magazines to challenge how you each think of EVE and radical idea's to change it, but does any of your "teams" go to another "team" and go, this is what we have got, you think this will work? or are you so set in your "teams" you dont work as a single Team.
I've given some constructive feedback about the Inventory system in another thread a few days ago, but the more I use it, the more I just can't believe that you guys would release it in the state it was in.
Of course you will constantly improve it and make it how it should have been, but this should have been little tweaks, not another overhaul of a good idea that you got horribly wrong.
Cheers for the patch CCP but come on, play the damn game.
/rant |
Rock Kicker
Full Bore Inc Sobriety Test Failures
2
|
Posted - 2012.05.26 17:49:00 -
[1140] - Quote
CCP Soundwave wrote:disasteur wrote:CCP Soundwave wrote:Captain Praxis wrote:CCP Soundwave wrote: ... This feature is not what we want it to be, for that you have our apologies and we'll do everything we can to fix it. ...
Thanks Soundwave, I think that's what we all want to hear. It's a real shame we got into this situation, but we can't turn back the clock, so the main thing now is to get the UI to an acceptable level of functionality as soon as possible. o7 Captain Praxis Agree. As mentioned, my apologies once again and let's hope we can rectify this situation swiftly. im sorry for asking, but what are your intentions, and how do you think this to rectify? i understand this is a bizar situation but a little more specific answer would be verry nice Restoring as much of the old functionality in the new framework.
So what is so important about this 'new framework' that it should override your customer's desire to have the old inventory back? And why should we, the people who pay your salary, accept reduced functionality? As a programmer with over 20 years of experience myself, if I told that to my customers when I delivered some new code to them, I'd quickly wind up standing in the unemployment line.
This new inventory should have never left the test server until you resolved all the complaints from people who spent their time being your free beta testers.
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