Pages: 1 2 3 [4] 5 6 7 8 9 10 11 12 13 14 15 .. 15 :: one page |
|
Author |
Thread Statistics | Show CCP posts - 1 post(s) |

Just Looking
|
Posted - 2006.05.23 05:47:00 -
[91]
Hanging. Kind of "Lost + connection". EVE just say "Jumping".
While hanging in jump, I can use the market etc. So I have a connection to the servers, but they won't give back control of the ship.
Weird.
|

Duff Man
|
Posted - 2006.05.23 06:01:00 -
[92]
Getting well and truly sick of these disconnections. Rebuilt one of my machines obver the weekend from scratch, installed all of the latest drivers. Crashes as usual, mostly when undocking from station.
Yet still no official response to this thread.
|

Blood Wake
|
Posted - 2006.05.24 05:02:00 -
[93]
I think what we all have learned here is this problem has been going since the last patch.(around 05/14/06) 1) Its CCPÆs problem. 2) Its a random problem. 3) Ether CCP doesnÆt care or is unable to fix the problem. Two weeks is an unacceptable time line for me to have to deal with a problem like this and still have to pay to play the new EVE game. ôGuess the next second youÆll be disconnected.ö I just restarted this game when all this was happening. After a 14 month hiatus I thought it would be cool and stable to play again. MY BAD they took 15 more dollars from me, to basically train new skills. Not much more I can do at this point but get kicked off there servers every 30 seconds to half hour. Hell canÆt even buy new skills half the time crashes 2 quick. Now I remember why I quit and wanted to come back. The game would be better than most MMORPG out there if only I could play half of the time or CCP cared or had a clue. Bottom line is just quit and donÆt look back there are a lot better games out there that donÆt have half the problems as this one and are willing to give you the time of day to take your money for you to have fun.
|

Jack Creme
|
Posted - 2006.05.24 22:21:00 -
[94]
Didn't play much Monday & Tuesday, but was on for a few hours today. 6 disconnects in total. 5 on one account 1 on the other. Disconnects occured during times when trading/warping/docking (but not every time), once during a mission and once whilst changing ship in a stn. 2nd account remained connected all the time throughout, but finally got caught and disconnected whilst the other didn't.
As the thread says, these disconnects occur waaaaaaaaaaay too often.
Disconnected both accounts the proper way and going to watch TV.
|

Bitter Digger
|
Posted - 2006.05.25 07:37:00 -
[95]
When I started plaing EVE 1 year ago, I could AFK mine from my bestower in 1.0. I could go to bed and the next morning, target the next asteroid.
Now I get disconnected while on a 17 jump route in my freighter. Too bad - this was a good game.
My guess is, that it's the client code that can't handle micro breaks in the connection. It should try to reconnect instead of just saing "Lost connection".
|

Bitter Digger
|
Posted - 2006.05.25 10:00:00 -
[96]
I'm so ******* tired of this client ! Was in the kitchen for 10 min - came back - lost connection.
Christ !
|

Vehestian
|
Posted - 2006.05.26 02:04:00 -
[97]
/me puts on the mitts
this **** is ridiculous
|

Pain2u
|
Posted - 2006.05.26 05:36:00 -
[98]
The problem has gotten worse since the patch 1 week ago.
Now I'm seing this problem on 3 different PC's. Got 2 clients running on the same PC (powerfull) and guess what ! Only one of the clients crashed. The other worked.
|

Mather Maelstrom
|
Posted - 2006.05.26 05:50:00 -
[99]
Same issue here. I continuously have random crashes/ disconnects. This reminds me of cold war, when I had this problem too, till CCP did something and everything was 100% fine again for me. All that I can suggest is to send a mail to customer support. The extra information or extra cases could make this easier or a priority to fix. I hope this gets fixed very quickly, because as it stands now I am not able to do 80% of the missions or any pvp combat. Basically the game is unplayable.
//No Pro Gallente RP, no Coreli & Cyrene anymore\\ |

Lars Dohn
|
Posted - 2006.05.26 18:23:00 -
[100]
Sending mails to support does not help. Problem : The client can't handle micro breaks in the network connection (and the internet is full of them). If you can ping the cluster, everything is ok. That's why CCP is ignoring this problem and saying it's your ISP.
Solution : Set long skilltraining and don't play the game, just pay.
|
|

Erwly
|
Posted - 2006.05.26 20:48:00 -
[101]
Having the same problem too. When players number well over 20K then it happens.
|

Nobler
|
Posted - 2006.05.26 21:02:00 -
[102]
Is someone from CCP or the devs going to make a statement? This is a serious problem, especially when your in COMBAT!!! I think there is enough evidence in these posts to conclude that it is a problem with either the client or something related to one of the last patches. I think a lot more people are having this problem and they are not speaking up because they consider it "normal" Is this indeed normal? Maybe we have set to high of an expectation here. My connection problems started happening after they went to Microsloth SQL server 2005...why!? Did it really make that big of an improvment or just another reason to play with production equipment?
Please don't say submit a petition...those are worthless, and the devs routinly make comments about the big petition stack they have...
|

Eharn Solicus
|
Posted - 2006.05.26 23:24:00 -
[103]
Just something that may relate to disconnects where you are running more than one account.
For a while now a couple of friends come over to my place one evening each week and we have a small lan session. Since we all got into eve we've taken to playing Eve from 3 machines over the lan and use the 3mb connection I have. Couple of weeks ago, a third friend turned up. He also plays Eve so we were all set for a 4 person raid on a deadspace.
However, once we added the fourth person to the network, everyone started suffering random server connection loss errors. Once we dropped the fourth person from the lan, no further problems were experienced.
What I take from that is that over broadband, Eve needs more bandwidth than you might initially expect. If you are running more than one account you may need a better than 1mb connection to ensure they run without connection errors. Since we've all only recently started playing, I've no idea whether any of the older patches increased Eve's bandwidth requirements or not.
Now, the FAQ states, and I know of people who use it, that only a 56k connection (Dial-up) is required. I'm guessing that the client detects the comms method you are using and alters its communications to reflect the quality of the connection. Which would explain why a game which can run on 56k would not cope with 4 people over a 3mb broadband. Oh, and the connection is 3mb down / 384k up, for those who might wish to know.
As I said at the start, this probably only relates to people running more than one account via the same internet connection at the same time. Looking through the posts I'd say there is probably multiple problems at work, which is probably not helping those trying to get to the bottom of them.
|

vx9000
|
Posted - 2006.05.27 02:16:00 -
[104]
Don't worry guys it's not us, it's them. After getting disconnected too often and trying every tip I got on the forums, such as testing my ISP, my router, my PCs drivers etc, but then I decided to try one last thing I dusted off my copy of Half Life 2 online which is a heavy bandwidth game both upstream and downstream and it works perfect. Case in point, itÆs not us.
I read one of the DEV blog posting a few days ago where they admitted that when the server is heavily loaded it starts to act up kicking some players off line. This is strange since all the hardware "upgrades".
|

Rod Steel
|
Posted - 2006.05.27 11:33:00 -
[105]
I don't understand all you guys suffering the ctd's....I'm as far away as one can get from London (servers), and still stay on the planet (in Australia), and I have not had this problem in the 6 months I've been playing...had the odd crash when TQ went down etc, but nothing like what you guys are posting here...ironic.
|

Jack Creme
|
Posted - 2006.05.27 14:00:00 -
[106]
Heh - yes it is ironic. I live within inner London and probably only a couple of miles from the servers (although I have no idea where - honest!) but suffer constant ctds. Might be quicker if I got their postcode and sent the requests by snail mail!
|

Just Looking
|
Posted - 2006.05.27 20:04:00 -
[107]
I wonder if someone from CCP sees this thread....
|

Mather Maelstrom
|
Posted - 2006.05.27 20:42:00 -
[108]
I suggest you make contact with customer support at the moment I am using ping plotter to see if the problem lies with level 3 in London.
Today has so far also been a very good day for me. I've been able to idle quite long, do missions, fly around etc. I only crashed once and that was when I was going trough the exact same router as I did yesterday, when I received a packet loss and disconnected.
With just only 1 crash today there isnÆt much data from me to draw a conclusion on. So if people like you would send the data to CCP you get from ping plotter I would assume things could be solved a lot faster.
Everything that needs to be done is explained by customer support and every time IÆve updated my issue, IÆve been given a reply back very quickly.
//No Pro Gallente RP, no Coreli & Cyrene anymore\\ |

Jack Creme
|
Posted - 2006.05.27 21:12:00 -
[109]
I used to have use ping plotter when the Dev team ask for data a long time ago, but I don't have it any more as I have a new HDD and never transferred all the progs. Have you got the details for the ping plotter?
|

Mather Maelstrom
|
Posted - 2006.05.27 22:12:00 -
[110]
1.I'll copy paste some of the replies I got, here's what I 1st did:
In order to solve this problem we will need some information about your computer.
1. Please run the DirectX diagnostics tool: Press 'Start' and select 'run'. Type dxdiag and hit enter. When you do this, a window will pop up. 2. Click the "Save All Information" button that's located in its lower right corner. 3. Then attach the file to the e-mail and send us.
Best regards, The EVE Online Customer Support Team
2. Then: In order to thoroughly test your connection to the EVE server then I recommend that you download a program called pingplotter which is available here <www.pingplotter.com>. If you are running a hardware firewall (SPI Firewall) on your router you will need to disable it, as otherwise this program won't work. Run ping plotter and set it to trace to 87.237.38.200, this being the EVE server, then set it to run at 1 minute intervals for 60 runs and statistics to include these 60 intervals. After that then try to login to the EVE server with the program running in the background. If your connection drops while running the pingplotter program then check if you get any packet loss or unusually high ping times at any node along the way. Save the results and send to us.
Best regards, The EVE Online Customer Support Team
3. After my first results:
We've heard that the Level3 provider has caused some stability issues for some players, could you please keep pingplotter running while you are playing and when you crash/disconnect check the trace to see if you are always receiving packet losses at Level3.
If you need further assistance, please don't hesitate to contact us again. We'll do all we can to help.
Best regards, The EVE Online Customer Support Team
Then I send the stuff I got today, but as I said before, I only crashed once. The rest of the day eve was running supperb and I haven't changed a thing on my side.
//No Pro Gallente RP, no Coreli & Cyrene anymore\\ |
|

Seekes
|
Posted - 2006.05.28 12:01:00 -
[111]
I just started a free trial of Eve a couple of days ago, and everything was going fairly well... a few disconnects, but not so many that I was annoyed. Starting last night (Friday), something must have happened due to load because shortly after logging in, my ship display locks up. I still have access to some of the UI, but the ship doesn't really seem to go anywhere. I've tried logging in again a dozen times to no avail.
It's a shame, since at first I thought the game looked promising. I already ditched WoW because of the server load problems, and judging from what I've seen in the game and in these forums; EVE is much worse.
Ah well... someone out there must want my money badly enough to give me a stable game. I'm really glad that this was a free trial.
|

Kaylee Coqua
|
Posted - 2006.05.28 16:29:00 -
[112]
Account cancelled, i an tried of this crappy service. ________________________________________________
SOE: "It wasn't broke, so we fixed it." CCP: "It was broke, so we didn't fix it." |

Jimmy Tarmac
|
Posted - 2006.05.28 16:31:00 -
[113]
Im having the same problems, losing connection quite a lot. Seems to happen every couple of hours at least. A lot of the time i seem to be showing info on something, or saving changes in corp when it happens. Dunno if that has anything to do with it.
I'll get that ping plotter and take a go.
Astronomic Influence - Website |

Andrue
|
Posted - 2006.05.29 12:20:00 -
[114]
Okay guys I have no problems but I did have something like this a couple of years ago. The way that got solved was that everyone affected posted their ISP details a trace log. When we did that the commonality stood out. I would suggest you all do that.
tracert eve-online.com -- (Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |

Cosmomind
|
Posted - 2006.05.29 18:48:00 -
[115]
I'm also having the same problems, losing connection a couple of times every day. Sucks...  |

Mather Maelstrom
|
Posted - 2006.05.29 20:34:00 -
[116]
Boooohoooohoooo  This week-end I gamed again, idled for an hour, did a mission, some PvP, lots of traveling and 2 times a clone jump and everything was fine.
Today I am disconnecting again... it just does not make any sense anymore.
//No Pro Gallente RP, no Coreli & Cyrene anymore\\ |

Andrue
|
Posted - 2006.05.29 21:40:00 -
[117]
Edited by: Andrue on 29/05/2006 21:44:04
Originally by: Mather Maelstrom Edited by: Mather Maelstrom on 29/05/2006 21:08:07 Edited by: Mather Maelstrom on 29/05/2006 20:46:59 Boooohoooohoooo  This week-end I gamed again, idled for an hour, did a mission, some PvP, lots of traveling and 2 times a clone jump and everything was fine.
Today I am disconnecting again... it just does not make any sense anymore.
I have a question being a complete noob on this area, ping plotter seems to only show route changes continuosly at london.level3 the rest have the route is unchanged. Is there a specific reason for this router to oscillate?
At last! Someone actually going about this the right way instead of whining and blaming CCP.
I don't know what server changes imply but I suspect not a lot. Major junctions will often be served by multiple servers and each packet gets processed by whichever server is available when it arrives.
I do remember back in Easter 2004 that the C&W servers were alternating but what everyone noticed was that one server appeared less often than the other two and if I remember correctly most disconnections (visible as a packet loss spike) occurred very soon after that server stepped in.
Anyway a special note to those having a go at CCP:You need to consider how the Internet works. It's a game of pass the parcel. You pass the packet to your ISP who passes to another ISP then another ISP then CCP's servers. Even when not moving between ISPs the packet often moves between servers because networks often have an entry and exit router farm.
Disconnections imply that packets are being lost but if you have a 12 jump route (not at all unusual) it can be any of those 12 servers that is screwing up. Sod's law says it won't be any that belong to your ISP nor any that belong to CCP. Sadly that means there's sod all you can do about it. My ISP (Nildram) actually did try and contact C&W but unfortunately nothing was done by them until the Tuesday after the long weekend. Nildram did also look into setting a different route but nothing came of it.
This is why those having problems should post a trace route and their ISP. It's no good throwing your toys out of the pram and having a go at CCP. There are probably half a dozen other companies involved in getting packets from your computer to CCP.
Edit:Just a final point to make here - tonight we have broken the online record again. Trying to say that the problem is with CCP's servers or infrastructure just won't hold water. It's somewhere closer to unfortunate guys.
Tracert ftw. -- (Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |

Andrue
|
Posted - 2006.05.29 21:47:00 -
[118]
Edited by: Andrue on 29/05/2006 21:48:11 Edited by: Andrue on 29/05/2006 21:47:20 Just to get the ball rolling here's my (stable and reliable) route
c:>tracert 87.237.38.200 > c:\tmp\wibble.txt
" 1 1 ms <1 ms <1 ms 192.168.0.1 2 16 ms 16 ms 18 ms lo1-lon3-adsl20.nildram.net [195.112.5.29] 3 18 ms 15 ms 15 ms ge-0-0-1.cr2.gs1.bb.pipex.net [84.12.224.21] 4 15 ms 15 ms 15 ms ldn-b3-geth5-1.telia.net [213.248.100.29] 5 16 ms 17 ms 15 ms ldn-bb1-pos6-1-0.telia.net [213.248.65.237] 6 15 ms 15 ms 21 ms ldn-b1-link.telia.net [80.91.250.90] 7 32 ms 31 ms 32 ms ge-6-22.car2.London1.Level3.net[4.68.111.181] 8 32 ms 32 ms 31 ms ae-0-55.gar1.London1.Level3.net [4.68.116.139] 9 33 ms 32 ms 32 ms 195.50.91.22 10 33 ms 34 ms 35 ms 87.237.38.199 11 33 ms 32 ms 34 ms 87.237.38.200"
Which is interesing. Looks like Clueless&Witless aren't involved any longer. Nice :) -- (Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |

Mather Maelstrom
|
Posted - 2006.05.30 05:58:00 -
[119]
Kept it running the entire evening.
Hop Host Name / [IP] 1 [195.190.249.17] 2 iawxsrt-dc2-bb21a.wxs.nl [213.75.1.209] 3 dcr2-so-1-1-0.amsterdamamx.savvis.net [208.174.49.65] 4 dcr1-so-5-0-0.amsterdamamx.savvis.net [204.70.194.81] 5 acr1-so-0-0-0.Amsterdamamx.savvis.net [204.70.193.145] 6 so-4-2.core1.Amsterdam1.Level3.net [208.174.49.2] 7 so-4-0-0.mp1.Amsterdam1.Level3.net [4.68.113.74] 8 ae-1-0.bbr1.London1.Level3.net [212.187.128.58] 9 ae-0-55.gar1.London1.Level3.net [4.68.116.139] 10 [195.50.91.22] 11 [87.237.38.199] 12 [87.237.38.200]
9 Switches contineously between:
9 ae-0-53.gar1.London1.Level3.net [4.68.116.75], this one had the most packetloss, though only 1.58% occured. 9 ae-0-51.gar1.London1.Level3.net [4.68.116.11], only 1 error, packet loss of 0.1%
Last week I recorded one crash when it swicthed to 4.68.116.11. 11 errors and 31% packet loss.
Seems that london1.level3. isn't causing a crash for you, which would mean something else is responsible for the crashes. I checked all of my stable sessions again and the route when stable is as follows: Hop Host Name / [IP] 1 [195.190.249.17] 2 iawxsrt-dc2-bb21a.wxs.nl [213.75.1.209] 3 so-7-0-0.nar1.AMS1.gblx.net [146.82.33.177] 4 ge-6-17.car1.Amsterdam1.Level3.net [213.244.165.237] 5 ge-2-0-0.mp1.Amsterdam1.Level3.net [4.68.125.201] 6 ae-1-0.bbr1.London1.Level3.net [212.187.128.58] 7 ae-0-53.gar1.London1.Level3.net [4.68.116.75] 8 [195.50.91.22] 9 [87.237.38.199] 10 [87.237.38.200]
So not a single crash happened when I had the 10 jump route and crashes do occur with the 12 jump route. This is only speculation, some info from other players could be usefull.
//No Pro Gallente RP, no Coreli & Cyrene anymore\\ |

Andrue
|
Posted - 2006.05.30 10:01:00 -
[120]
Originally by: Mather Maelstrom So not a single crash happened when I had the 10 jump route and crashes do occur with the 12 jump route. This is only speculation, some info from other players could be usefull.
You know that might be very significant. I'm not a routing expert but a change of route count seems odd. A change of router is probably no big deal because some points have several machines but a change of route implies either an intermittent problem with a route or else a faster route occasionally coming available.
In your case the crashes sound like they happen more with the longer route and I'm wondering if either the longer route is the problem or else you are switched because the shorter route fails.
That would make me wonder about the "Amsterdamamx.savvis.net" servers. Could they be a faster but less reliable route and sometimes packets are lost that causes the longer route to be chosen but leaves you with a disconnect? -- (Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
|
|
|
|
Pages: 1 2 3 [4] 5 6 7 8 9 10 11 12 13 14 15 .. 15 :: one page |
First page | Previous page | Next page | Last page |