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Thread Statistics | Show CCP posts - 1 post(s) |
Hober Zarel
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Posted - 2006.06.14 05:48:00 -
[181]
Something needs to be done about disconnects. Last night I was disconnected at least 10 times in less than 1 hour. Tried every trick in the book, but nothing made any difference.
Everything else runs just fine, so it's not likely to be caused (only) by my pc or connection.
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InCiNeRaToRX2
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Posted - 2006.06.14 07:09:00 -
[182]
Maybe i found something worth checking.
What i do :
I start pinging the eve server.
Results : +/- 20ms perfect!
Then i start the game log in.
Results : -20Ms, 40ms, -15ms, -16ms.... negative ping responses!!!
Why is this happening??? Is the game srewing with my winsock?
Is there anyone else encountering this problem.
I've dubbel checked the ping with another PC on the same internet link, at the same time and PC2 doesn't have negatives.
Ping results from pc1 to an other adress on inet (like www.hotmail.com) doesn't give any negative results.
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Happster
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Posted - 2006.06.14 08:42:00 -
[183]
I have connection problems as described here too. And theres no doubt to it, its game related and not a network problem on the client side.
The disconnect problems is time based. During few ppl online, i never get disconnect. But as more and more ppl get on, the more ofte i get disconnects.
Also....it seems as what kind of systems your in also affect it. The more ppl in same system the more chanse of a disconnect. Was in Jita yesterday and wasnt even able to login for ages. My alt was in a more quiet system (less ppl) and had no problem login.
Still had disconnect with my alt, but atleast i could login and actually do some stuff.
I found a graph in here some place that shows the activity / time. And its easy to see i get the most disconnects during the peaks of ppl online in eve.
And yes....it was pretty stable and fine before the last patch. Had minor disconnect probs at peaks back then too......but they were rare.
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Tanaa Rentac
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Posted - 2006.06.14 09:27:00 -
[184]
I too experienced a lot of disconnects. And no, it's not a problem of my ISP, the connection is fine. I tried to log on yesterday (13.06.2006) and gave up after 15 minutes. So I was forced to play World of Warcraft  which I did 3 and a half hours straight without any sign of connection problems.
What is even more curious is that sometimes when I play EVE on two computers at the same time (yes, I have two accounts  ) only one client gets disconnected while the other is still working. Needless to say both computers share one internet connection.
A little hiccup once in a while isn't bad at all. But getting disconnected 5-7 times a night or not being able to log on at all isn't that funny.
I honestly hope CCP will have a look at this.
Tanaa
Doubts? I 'm full of them! |
Silver Echo
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Posted - 2006.06.14 10:16:00 -
[185]
Me too, I have disconnect problems, as described earlier in the topic.. I am behind adsl router. I've never had any network problems with any mmo game nor www. Disconnects are totaly random, I think - sometimes I get 3 per hour, sometimes 3 per day and sometimes I get DCed every 5 minutes. Please CCP do something about this problem or I will have to cancel my account. And yes, those problems appeared for me after last patch.
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Quarantine
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Posted - 2006.06.14 13:57:00 -
[186]
Edited by: Quarantine on 14/06/2006 14:02:56
Same problems, certainly has something to do with server load. During the less busy hours of the day I rarely get disconnects, during evening (euro time) the login stops at entering game, setup station or about 10 seconds after loading the game. It doesn't seem to be character and/or system related, since I have exactly the same problem with multiple chars and accounts.
edit: I should add that this disconnects happen regularly whenever there is no interaction between me and the client (i.e. afk autopilot flight through empire or station idling) after approx. 15-30 mins.
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Lazuran
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Posted - 2006.06.14 14:53:00 -
[187]
 Originally by: Quarantine
Edited by: Quarantine on 14/06/2006 14:02:56
Same problems, certainly has something to do with server load.
It may be more time of day based than load based, I suspect that the football WM 2006 has something to do with it, some backbones or some ISPs near CCP's server farm can't take the load (perhaps someone is streaming stuff nearby, or operating a busy forum).
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Drek Grapper
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Posted - 2006.06.14 15:58:00 -
[188]
Hello all...
I would just like to add that i am having disconnect issues as well. I have had the odd 'disconnect' problem before but was always able to log back on and continue with the game with no other problems...
Today i logged on to play in my lunch hour and wen i left dock i was disconnected after about 5 secs.
I logged back on and was warped back to the station only to be promptly disconnected once agin. This has happened 10 times in a row now and i'm starting to get a little ****ed!
And no its not my system...CCP please fix this soon or my 14 euro's a month will start to seem like a big waste of money.
I have left it for another hour and tried agin with the same results.
I wld like to add that i have not suffered from this problem before and i am certain that it has nothing to do with my PC or any other 'client' based issue.
This is an internal CCP problem definately.
Please fix.
Please.
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Jake Tyler
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Posted - 2006.06.14 18:29:00 -
[189]
Its happened again, definately a system/peak time issue..logged on before work this morning, just to jump around,dock etc, was fine for half an hour and left it logged in, checked just before DT, still connected. So disconnected and went back to work.
Came back tonight, 20k players, same system..Eve goes back to normal...ie kicks me after a couple of minutes and 1 jump..relogged, managed to dock, then kicked again.
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Jack Creme
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Posted - 2006.06.14 22:59:00 -
[190]
If anyone hasn't already seen it - look at Mandrake's Sticky at the top of this forum - re known issues.
PS. No random disconnects for me in the last 3 days...
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Derra Incap
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Posted - 2006.06.16 00:52:00 -
[191]
M'kay, I'm getting a bit fed up waiting for CCP to fix this and I want to put to bed the idea that the problem lies with PCs or installations.
I'm currently working away from home at the mo' so I have Eve installed on my laptop. During the week I get no disconects at all. Not once. In 3 months (I'm usually online 4-5 hours on 2 or 3 nights).
However, I take my laptop home for the weekends and I may as well not bother - I can't go 10 mins without a disconnect. Undocking, opening the market, warping & chatting seems to be the points that the disconnects happen the most. I usually spend the few minutes I'm online at the weekends watching my SPs increase 'cause thats about as exiting as I can risk 
The only difference between my 2 setups is the firmware in the routers (both Origo ADSL routers, but I've upgraded the firmware on my home one) and the ISP (BT at home and f2s away).
I'm perfectly prepared to accept that Eve may have a problem with my home router, but WHATs the problem? Is it closing sockets that it shouldn't? Or timing out connections too soon?
I could probably fart around with the configuration on my home router, but what would be the point without knowing what I need to change?
Well, I'm away to bug report this and I've taken a couple of logs. At least I can play during the week, which is more than some of the poor buggers on here can say. |
Mala Kai
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Posted - 2006.06.16 01:07:00 -
[192]
Have had problems with constant disconnect just like everybody else, have also posted in this thread and other ones..
Today I called my ISp to see if they coudl see anything, they coudl see a problem with my connection.. Changed something and asked me to call them tomorrow..
Have been playing stable all night, two disconnects in about 6 hours.. Would still like to make it 100% stable, but 2 disconnects in 6 hours? I can definitely live with that..
So for my part it seem the problem was with my ISP.. Give you ISP a call and see if they can see anything, maybe youll get lucky..
(Hoping, crossing fingers and all other kinds of things to make sre my connecitn stays this good for a LONG time)
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Zaphoniggan
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Posted - 2006.06.16 01:08:00 -
[193]
Is anyone having trouble logging on now?
------------------------------------------
I refuse to use a sig until my avatar is up.
Wait, this is a sig.... |
Andrue
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Posted - 2006.06.16 12:56:00 -
[194]
Originally by: Derra Incap
M'kay, I'm getting a bit fed up waiting for CCP to fix this and I want to put to bed the idea that the problem lies with PCs or installations.
So you think it's CCP's fault?
Quote:
The only difference between my 2 setups is the firmware in the routers (both Origo ADSL routers, but I've upgraded the firmware on my home one) and the ISP (BT at home and f2s away).
Ahem. Methinks your diagnostic skills need some improvement.
You've just admitted that the problem can be narrowed down to either BTOpenWound or your upgraded router. I don't see how you can blame CCP given that it works just fine away from home.
BTOpenWound doesn't have a very good reputation (hence the silly name) and firmware upgrades are always a risk.
I'm not trying to wind you up but seriously, dude, sort out your own equipment before blaming CCP.
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Abaddon Nostros
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Posted - 2006.06.16 16:29:00 -
[195]
I'de like to add my two cents here to point in CCP's direction on this one.
I have a network of 9 Comps, All using plugged in through a Cisco switch. I also have a hub that I can use as a back-up and have been using it at times for troubleshooting.
Here's what happens, I am getting the same disconnection issues as others here only when playing EVE. About 1/3 of the times that it does it, I also get "Network Cable Disconnected" on one or 2 of my machines. And others dont get it but are kicked from the game.
I can assure anyone reading this, that there is absolutely no problem with my own internal network connection that would justify me getting that message from Windows that my network cable was disconnected. All I need running for that is my pc and the switch, I dont even need an internet connection for that. Keep in mind this ONLY happens when playing EVE. I never have this problem when playing unreal tournament or doing anything else online.
I believe there is something going on in the network code that is causing something to dump somewhere in the various network layers. Something that EVE is doing is making my nic think the cable is disconnected, again this only happens on certain pc's so it my be a specific nic that gets that effect, and others just get kicked from the game.
Again, I repeat there is no reason I should be getting the network cable disconnected message on my machine, I checked out everything possible, including changing out my switch and doing things other than EVE and it still works fine. UNTIL I start running EVE, at which time I will intermittently disconnect from EVE, and occasionaly when that happens, get the cable disconnected message along with it.
Theres something screwed up here, and its on CCP's end. This is being caused by the software, not the hardware.
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Mandrake
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Posted - 2006.06.16 17:57:00 -
[196]
I've been reading about these disconnects for a while now, we have had a defect open on this for a while but no fix has been found yet.
One possible explanation is packet loss, it would be appreciated if i could get some reply's on that, if you are getting packet loss and if so, how much.
Mandrake
CCP - QA Department
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Abaddon Nostros
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Posted - 2006.06.16 18:28:00 -
[197]
Edited by: Abaddon Nostros on 16/06/2006 18:28:16
I'll run a ping test tonight while playing, assuming I can figure out what to ping. I guess its in the ini file? At work now so I cant check.
I'll post what I get here, although if I do get any packet loss, I assume it would be comming from the false network cable disconnected issue moreso than any internet issues. Unless you mean the client loosing packets somehow.
Like I said I will post the results later tonight if I can find what I am supposed to be pinging. At least its a start.
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Mather Maelstrom
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Posted - 2006.06.16 18:49:00 -
[198]
From all my logs nothing seemed to suggest it had to do with packet loss, most plots I have made show no packet loss when disconnecting.
I have a new route now through which I now connect to the eve server, but it did not change anything.
//No Pro Gallente RP, no Coreli & Cyrene anymore\\ |
greywinged
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Posted - 2006.06.16 19:35:00 -
[199]
Ive been running Ping plotter for the past couple days, i haven't noticed any packetloss, but theres 1 hop in the route that's almost always showing higher values :
213.244.165.237 ge-6-17.car1.Amsterdam1.Level3.net
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Andrue
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Posted - 2006.06.16 20:57:00 -
[200]
Originally by: Drogo Dris
Owi...You may be a technical guru, but you obviously didn't read all the posts in this thread. You want to try to convince me that my computer (the same computer that connected to Eve with no problems at all and maintained connection prior to the last big patch) just COINCIDENTALLY started having problems on the SAME DAY CCP made changes??!! Give me a break....take you "all your computers are just broken" response and your know-it-all attitude to some other thread please. That doesn't help anyone here.
But it might. As soon as you connect your computer to a network and especially when you are trying to run a service dependant on that network you are the mercy of many factors most of which are out of your control and those of CCP in this case.
When people say "I can assure you that there is nothing wrong with my equipment" I think two things:
First of all:Yeah, yeah, pull the other one. I have experience in technical support and I know that 99% of the time those statements are made by people that haven't even run diagnostic software. They just assume that because they can browse the web everything must be fine and that's that. It's a common trap that people fall into in all walks of life. Claiming something to be true when in fact they haven't actually tested it.
Secondly:So what? Your computer is only one part of the problem and not even the most important part. It doesn't matter if your computer is fine. It doesn't matter if your ISP is the world's best ISP (unlikely unless you're using a business account for a server farm anyway). It doesn't matter if CCP's equipment and software is fine. There can still be a problem between you and them that is outside of both your control.
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
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Derra Incap
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Posted - 2006.06.16 22:44:00 -
[201]
Andrue, To be honest mate I don't care whos fault it is. But I can't fix it, you can't fix it, my ISP can't fix it and neither and my router manufacturer. Its only CCP that can fix it or at least diagnose it and thats all I want - someone to say 'here's your problem, you do this to sort it...'
I'll just add as well, I've had both ping and pingplotter running and haven't seen any packet loss from 87.237.38.200 (although I never get a response from any of the intermediate hops).
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Zolltan
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Posted - 2006.06.16 23:05:00 -
[202]
Well, I have read parts of this topic, but couldn't bring myself to read all the complaining, but anyway...
I am experiencing the same problems as you, but it only seems to occur at evening time, when 20k+ players are logged in. After trying to figure a way to solve this i came up with this: Why doesn't CCP install an additional server? with two servers, the EVE world could be divided into two halves, controlled by either of the two servers.
So, for example, when you jump between Jita and Sobaseki (which is the two most visited systems in EVE), you also jump between the two servers. This should put some weight of the servers, so they can work better, and maybe reduce the disconnections to a bare minimum...
I'm no technical expert, but this makes sense to me... so what do you others think?
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Lazuran
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Posted - 2006.06.17 06:04:00 -
[203]
not server load dependant: I just had several 1 minute freezes and 1 disconnect with only 14k players on. Nothing else running on my computer, no lag anywhere else.
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Lazuran
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Posted - 2006.06.17 06:11:00 -
[204]
>tracert 87.237.38.200
Routenverfolgung zu 87.237.38.200 nber maximal 30 Abschnitte
1 3 ms 3 ms 3 ms [...]
2 11 ms 12 ms 11 ms gar3-lo-00-000.shuttle.vien.inode.at [62.99.171.
167]
3 11 ms 11 ms 11 ms bord-vl-00-499.shuttle.vien.inode.at [83.65.78.3
3]
4 11 ms 12 ms 11 ms otta-gb-05-010.shuttle.vien.inode.at [62.99.170.
5]
5 11 ms 12 ms 11 ms g1-2-314.core01.vie01.atlas.cogentco.com [130.11
7.240.45]
6 18 ms 18 ms 18 ms p13-0.core01.muc01.atlas.cogentco.com [130.117.0
.213]
7 23 ms 23 ms 23 ms p12-0.core01.fra03.atlas.cogentco.com [130.117.0
.197]
8 29 ms 30 ms 29 ms p3-0.core01.ams03.atlas.cogentco.com [130.117.0.
145]
9 110 ms 109 ms 109 ms p9-0.core02.jfk02.atlas.cogentco.com [130.117.1.
170]
10 108 ms 110 ms 109 ms p15-0.core01.jfk02.atlas.cogentco.com [66.28.4.1
3]
11 * * * Zeitnberschreitung der Anforderung.
12 110 ms 109 ms 109 ms ae-1-55.bbr1.NewYork1.Level3.net [4.68.97.129]
13 108 ms 108 ms 109 ms ae-1-0.bbr1.Lon[...]
2nd attempt:
[...]
7 22 ms 22 ms 23 ms p12-0.core01.fra03.atlas.cogentco.com [130.117.0
.197]
8 29 ms 30 ms 29 ms p3-0.core01.ams03.atlas.cogentco.com [130.117.0.
145]
9 110 ms 109 ms 109 ms p9-0.core02.jfk02.atlas.cogentco.com [130.117.1.
170]
10 110 ms 109 ms 109 ms p15-0.core01.jfk02.atlas.cogentco.com [66.28.4.1
3]
11 * * * Zeitnberschreitung der Anforderung.
12 109 ms 109 ms 114 ms ae-1-55.bbr1.NewYork1.Level3.net [4.68.97.129]
13 109 ms 109 ms 108 ms ae-1-0.bbr1.London1.Level3.net [212.187.128.58]
14 115 ms 108 ms 108 ms ae-0-51.gar1.London1.Level3.net [4.68.116.11]
15 109 ms 109 ms 109 ms 195.50.91.22
16 109 ms 110 ms 109 ms 87.237.38.199
17 109 ms 109 ms 109 ms 87.237.38.200
Ablaufverfolgung beendet.
Quite obvious really, hop 11 is causing the problems for me.
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M3ta
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Posted - 2006.06.17 18:36:00 -
[205]
In the Windows world, there are no miracles.
Go complain to your master, Bill Gates.
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Raad Razo
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Posted - 2006.06.18 22:04:00 -
[206]
It is beyond a shadow of a doubt an CCP problem.
I have been playing MMORPGS for 5-6 years now, and know how to work my rputer/AP/Firewall/wirering/wife/whatever.
It's NOT my fault - not my computers, my ISP's, my moms or anye one else problem but CCP.
Scientific facts prove beyond the shadow of doubt that it is a serverside problem occuring whenever the load is big.
If I play during daytime I can play for several hours without being disconnected - when playing at night - ACK!
It's probably the WORST I have ever experienced in my MMO "careere" and I was around when AO launched.....
*Shakes head at buggy programming*
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Hojo Norem
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Posted - 2006.06.18 22:43:00 -
[207]
I have been having the same disconnection problems as the rest of the people here for a while now. While its severity can differ during the day I have noticed 2 things about the disconnections:
1. If I have a repeating ping to the TQ server running I get a few 'request timed out' and then back to normal, usually at about the same time the login window reappears.
2. If I have TeamSpeak running at the same time then that will also loose it's connection.
I havn't been playing EVE long but when I did start I didn't get any disconnects at all (excluding the odd ADSL dropout, but I know how to tell the difference between that and the subject at hand). I can't remember which it was but Im sure all this pallava started either when the big server upgrade or the Bloodlines patch were deployed.
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Abaddon Nostros
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Posted - 2006.06.19 01:14:00 -
[208]
Ok, heres an obscure fact that might be a clue, or coincidence.
I was in a gang, clicked warp gang to location within 15km, and the moment I clicked it, I got connection lost.
May or may not be worth anything, it may have just recognized that I was disconnected when I hit the button... but you never know.
I felt this was important enough to post.
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De'Profundis Morte
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Posted - 2006.06.19 03:21:00 -
[209]
Any chance that EVE may be offered for a Linux system in the future? I would much rather use that then windows any day. Should be 100x more stabel also. I am really getting tired of the crashes also.
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Jack Creme
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Posted - 2006.06.19 09:44:00 -
[210]
Just to say that over the past 8 days I've only experienced 3 random disconnects: Coming out of warp. Starting warp and forming a gang.
I continue to run ping-plotter whilst playing and it has never shown any packet losses, however, its the Freeware version so I don't know if this will reliably report PL.
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